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Potential CausesCondition
Program a spare key or transmitter. You may need to see an authorized dealer. See Passive Anti-
Theft System (page 76).
I lost a key.
The MyKey user is not using the MyKey.The MyKey distance does not accumu-
late. An admin key holder cleared the MyKeys and created new MyKeys.
The key system has been reset.
An admin transmitter is present at vehicle start.No MyKey functions with the trans-
mitter. There are no MyKeys programmed to your vehicle. See Creating a MyKey (page 62).
65
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201706, Second Printing
MyKey™
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