LG LW2217IVSM 22,000 BTU DUAL Inverter Smart wi-fi Enabled Window Air Conditioner

PRODUCT OVERVIEW

Exterior Parts

1 Control Panel

2 Remote Controller

3 Air Filter

4 Vertical Air Deflector (Horizontal Louver)

5 Horizontal Air Deflector (Vertical Louver)

6 Front Grille

7 Air Inlet

8 Cabinet

9 Air Outlet

Interior Parts

1 Evaporator

2 Air Guide

3 Control Box

4 Brace

5 Compressor

6 Condenser

7 Base Pan

8 Power Cord

INSTALLATION

Installation Overview

Accessories

Tools Needed

How to Install the Unit

• 1 To prevent vibration and noise, make sure the unit is installed securely and firmly. 4 Install the unit slightly tilted so the back is slightly lower than the front (about 1/2"). This will force condensed water to flow to the outside. 5 Install the unit with the bottom between 30" ~60" above the floor level.
• 2 Install the unit where the sunlight dose not shine directly on the unit
• 3 The outside of the cabinet must extend outward for at least 12" and there should be no obstacles, such as a fence or wall, within 20" from the back of the cabinet because it will prevent heat radiation of the condenser. Restriction of outside air will greatly reduce the cooling efficiency of the air conditioner.

CAUTION

●All side louvers of the cabinet must remain exposed to the outside of the structure.

• 4 Install the unit slightly tilted so the back is slightly lower than the front (about 1/2"). This will force condensed water to flow to the outside.
• 5 Install the unit with the bottom between 30" ~60" above the floor level.

Window Requirements

●This unit is designed for installation in standard double hung windows with actual opening widths from 29" to 41". The top and bottom window sashes must open sufficiently to allow a clear vertical opening of 19" from the bottom of the upper sash to the inside sill.

●The height offset between the inside sill and outside sill must be less than 1 ¼".

NOTE

• All supporting parts should be secured to firm wood, masonry, or metal.

Preparation of Cabinet

Remove 4 screws which fasten the cabinet at both sides and at the back. (Keep the screws for later use.)

• 2 Slide the unit from the cabinet by gripping the base pan handle and pulling forward while bracing the cabinet.

CAUTION

●The unit is heavy. To prevent injury, use proper lifting techniques when pulling unit forward from cabinet. Obtain assistance from another person if possible.

• 3 Cut the window sash seals (Foam-PE) to the proper length. Peel off the backing and attach the adhesive-backed foam to the underside of the window sash and the bottom of the window frame.

• 4 Insert the lower curtain panel guides into the bottom of the cabinet. Insert the guides so that the flange faces to the rear of the cabinet.

• 5 Insert the top and bottom rails of the curtain panels into the upper and lower panel guides.

CAUTION

●The lower panel guides are easily broken. Be careful with them when installing the cabinet.

• 6 Fasten the curtain panels to the unit with 10 type A screws.

Cabinet Installation

• 1 Open the window. Mark a line on the center of the inside sill and extending across the center of the outside sill. Loosely attach each sill bracket to a support bracket using a carriage bolt and a lock nut.

• 2 Carefully place the cabinet in the window and align the center hole on the cabinet bottom front with the center line marked on the window sills. Align the support brackets with the cabinet track holes and mark the sill along the sides of each sill bracket. Remove the cabinet from the window and attach each sill bracket on the outside sill between the marks using 2 type B screws.

• 3 Carefully place the cabinet back in the window and align the cabinet track holes with the support brackets. Attach each support bracket to the cabinet through a cabinet track hole, using a type D screw and a lock nut. Use the first track hole past the sill bracket on the outer edge of the window sill. Tighten the lock nuts on the support brackets to secure them to the sill brackets. Be sure the cabinet slants down toward the outside.

• 4 Pull each curtain panel out until it meets the window sash track. Pull the bottom window sash down behind the upper panel guide until they meet.

NOTE

●Do not pull the window sash down so tightly that the movement of the curtain panels is restricted.

• 5 Attach the cabinet to the inside sill by driving 3 type B screws through the cabinet and into the sill.

NOTE

●Install the cabinet with a very slight downward tilt toward the outside.

CAUTION

●Do not drill a hole in the bottom pan. The product is designed to operate with approximately ½” of water in the bottom pan.

• 6 Use a screwdriver or power drill to attach the curtain panels to the window sashes by driving type C screws into the sashes through the cabinet holes shown in the figure below.

• 7 With the aid of an assistant, slide the unit into the cabinet. Reinstall the screws removed from the cabinet sides in step 1.

CAUTION

●The unit is heavy. Use an assistant to help lift the unit and set it in place. Lifting and maneuvering the unit by yourself could result in injury.

●Hold the unit firmly in place until the window frame is lowered to meet the top surface of the unit directly behind the upper guide. If the unit falls from the window, it could cause personal injury or property damage.

• 8 Cut the non-adhesive foam strip to the proper length and insert it between the upper window sash and the lower window sash.

• 9 Attach the window locking bracket with a type C screw.

• 10 Cut the adhesive-backed heatproof foam to match the size of the curtain panels. Remove the backing from the heatproof foam and attach it to the curtain panels.

NOTE

●Heatproof foam improves the cooling capability of the air conditioner.

• 11 Fold out the vent control lever located to the left of the control panel, as shown.

• 12 Connect the wire harness from the front grille assembly to the air conditioner.

• 13 Attach the front grille assembly to the cabinet by inserting the grille tabs into the slots on the front of the cabinet. Push the grille in until it snaps into place.

NOTE

●Carefully guide the vent control lever through the grille as you push the grille in.

• 14 Open the air inlet grille and secure the front grille assembly with 2 type A screws through the both sides of the front grille. (There are 2 type A screws packed in a small bag.)

NOTE

●See the 'Electrical Data' section for information on attaching the power cord to an electrical outlet.

OPERATION

Control Panel and Remote Control

1 Power

Press to turn the air conditioner ON or OFF.

2 Sleep Mode

This mode keeps operating noise to a minimum and turns the air conditioner off after a set time. The timer can be set from 1 to 7 hours.

●In the Sleep Mode, the setting temperature increases by 2 °F after 30 minutes and additional 2 °F after another 30 minutes for a more comfortable sleep.

●The setting temperature increases up to 4 °F from the preset temperature.

3 Delay ON/OFF Timer

• Delay ON - When the air conditioner is off, set it to automatically turn on from 1 to 24 hours later, at its previous mode and fan settings.
• Delay OFF - When the air conditioner is on, set it to automatically turn off from 1 to 24 hours later.

NOTE

●Each press of the Timer button advances the timer by 1 hour. After the last press the display returns to the temperature setting.

4 Operation Mode

Press the Mode button to cycle between 4 types of air conditioner operation: Cool / Energy Saver / Fan Only / Dry

Remote Control

Cool - This mode is ideal on hot days to cool and dehumidify the room quickly. Use the Temp buttons to set the desired room temperature and use the Fan Speed button to set the desired fan circulation speed.

Energy Saver - In this mode the compressor and fan turn off when the set temperature is achieved. Approximately every 3 minutes the fan turns on to allow the unit sensor to accurately determine if more cooling is needed.

Fan Only - In this mode the fan circulates air but the compressor does not run. Use the Fan Speed button to set fan speed to High, Medium or Low. In this mode, you cannot adjust the set temperature.

Dry - This mode is ideal for rainy and damp days to dehumidify the room rather than cooling it significantly. Humidity is removed from the room by the combination of compressor operation and the fan speed fixed at Low. The compressor and fan turn off once the set temperature is reached. Fan speed cannot be adjusted in Dry mode.

5 Wi-Fi

Enables connection of the air conditioner to the home Wi-Fi.

6 Clean Filter

The Clean Filter LED lights up to notify you that the filter needs to be cleaned. After cleaning the filter, press Temp and together on the control panel to turn off the Clean Filter light.

NOTE

●The filter reset must be done using the control panel, not the remote control.

●This feature is a reminder to clean the air filter for more efficient operation. The LED light turns on after 250 hours of operation.

7 Fan Speed

Press to set the fan speed to Low (F1), Medium (F2), or High (F3).

8 Temperature Control

The thermostat monitors room temperature to maintain the desired temperature. The thermostat can be set between 60 °F–86 °F (16 °C–30 °C). Press or arrows to increase or decrease temperature setting.

9 Energy Saver

In this mode the compressor and fan turn off when the set temperature is achieved. Approximately every 3 minutes the fan turns on to allow the unit sensor to accurately determine if more cooling is needed.

10 Clear

Cancel Sleep and Timer settings.

NOTE

●Auto Restart: If the air conditioner turns off due to a power outage, it will restart automatically once the power is restored, with the same settings as were set before the unit turned off.

●Energy Saver: The unit defaults to the Energy Saver mode each time the unit is switched on except in Fan mode or when power is restored after an electrical power outage.

●The remote control will not function properly if the AC infrared sensor is exposed to direct light or if there are obstacles between the remote controller and the air conditioner.

Wireless Remote Control

Inserting Batteries

If the display screen of the remote control begins to fade, replace the batteries. Insert AAA (1.5 V) batteries before using the remote control.

• 1 Remove the cover on the back of the remote control.

• 2 Insert the new batteries and make sure that the + and - terminals of the batteries are installed correctly.

NOTE

●New batteries are supplied with the air conditioner for use in the remote control.

●Do not use a rechargeable battery. Make sure that the battery is new.

●In order to prevent discharge, remove the battery from the remote control if the air conditioner is not going to be used for an extended period of time.

●Keep the remote control away from extremely hot or humid places.

●To maintain optimal operation of the remote control, the remote sensor should not be exposed to direct sunlight.

Ventilation

Push the ventilation lever in to the closed position to maintain the best cooling performance. Pull the ventilation lever out to open the vent and draw fresh air into the room.

Air Direction

Airflow can be adjusted by changing the direction of the air conditioner’s louvers.

Adjusting Horizontal Airflow Direction

The horizontal airflow is adjusted by moving the levers of the vertical louvers to the left or right.

Adjusting Vertical Airflow Direction

Touch the horizontal louvers to adjust the airflow up or down.

NOTE

●When the weather is extremely hot, the unit may turn off automatically to protect the compressor.

Additional Features

Slinger Fan

This air conditioner is equipped with a slinger fan. (See drawing.) The fan’s outer ring picks up the condensed water from the base pan if the water level gets high enough. The water is then picked up by the fan and expelled through the condenser, making the air conditioner more efficient.

SMART FUNCTIONS

Using LG ThinQ Application

Things to check before using LG ThinQ

• For appliances with the or ThinQ logo

• 1 Check the distance between the appliance and the wireless router (Wi-Fi network).

• If the distance between the appliance and the wireless router is too far, the signal strength becomes weak. It may take a long time to register or installation may fail.

• 2 Turn off the Mobile data or Cellular Data on your smartphone.

• For iPhones, turn data off by going to Settings → Cellular → Cellular Data.

• 3 Connect your smartphone to the wireless router.

NOTE

• To verify the Wi-Fi connection, check that Wi-Fi icon on the control panel is lit.

• The appliance supports 2.4 GHz Wi-Fi networks only. To check your network frequency, contact your Internet service provider or refer to your wireless router manual.

• LG ThinQ is not responsible for any network connection problems or any faults, malfunctions, or errors caused by network connection.

• If the appliance is having trouble connecting to the Wi-Fi network, it may be too far from the router. Purchase a Wi-Fi repeater (range extender) to improve the Wi-Fi signal strength.

• The Wi-Fi connection may not connect or may be interrupted because of the home network environment.

• The network connection may not work properly depending on the Internet service provider.

• The surrounding wireless environment can make the wireless network service run slowly.

• The appliance cannot be registered due to problems with the wireless signal transmission. Unplug the appliance and wait about a minute before trying again.

• If the firewall on your wireless router is enabled, disable the firewall or add an exception to it.

• The wireless network name (SSID) should be a combination of English letters and numbers. (Do not use special characters.)

• Smartphone user interface (UI) may vary depending on the mobile operating system (OS) and the manufacturer.

• If the security protocol of the router is set to WEP, you may fail to set up the network. Please change it to other security protocols (WPA2 is recommended) and register the product again.

Installing LG ThinQ

Search for the LG ThinQ application from the Google Play Store or Apple App Store on a smart phone. Follow instructions to download and install the application.

Wi-Fi Function

• For appliances with the or ThinQ logo Communicate with the appliance from a smart phone using the convenient smart features.

Settings

Allows you to set various options on the appliance and in the application.

NOTE

●If you change your wireless router, Internet service provider or password, delete the registered appliance from the LG ThinQ application and register it again.

●The application is subject to change for appliance improvement purposes without notice to users

●Functions may vary by model.

MAINTENANCE

WARNING Before cleaning or performing maintenance, disconnect the power supply and wait until the fan stops.

Air Filter

Check the air filter at least twice a month to see if cleaning is necessary. Trapped particles in the filter can build up and block the airflow, reducing cooling capacity and causing an accumulation of frost on the evaporator.

Cleaning the Air Filter

• 1 Remove the air filter from the front grille by pulling the filter forward and then up slightly

• 2 Wash the filter using lukewarm water below 40 °C (104 °F).

• 3 Gently shake the excess water from the filter and replace.

Cleaning the Air Conditioner

●Wipe the front grille and inlet grille with a cloth dampened in a mild detergent solution.

●Wash the cabinet with mild soap or detergent and lukewarm water, then polish using liquid appliance wax.

NOTE

●To ensure continued peak efficiency, the condenser coils (outside of unit) should be checked periodically and cleaned if clogged with soot or dirt from outside air.

●For repair and maintenance, contact an Authorized Service Center. See the warranty page for details or call 1-800-243-0000. Have your model number and serial number available. They should be written on page 27 of this manual.

TROUBLESHOOTING

Before Calling for Service

The appliance is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If the appliance does not function properly or does not function at all, check the following before you call for service.

Normal Sounds You May Hear

1 High Pitched Chatter

Today's high efficiency compressors may have a high pitched chatter during the cooling cycle.

2 Sound of Rushing Air

At the front of the unit, you may hear the sound of rushing air being moved by the fan.

3 Gurgle/Hiss

Gurgling or hissing noise may be heard due to refrigerant passing through evaporator during normal operation.

4 Vibration

Unit may vibrate and make noise because of poor wall or window construction or incorrect installation.

5 Pinging or Swishing

Droplets of water hitting condenser during normal operation may cause pinging or swishing sounds.

Air conditioner does not start.

The air conditioner is unplugged.

• Make sure the air conditioner plug is pushed completely into the outlet.

The fuse is blown/circuit breaker is tripped.

• Check the house fuse/circuit breaker box and replace the fuse or reset the breaker.

Power failure.

• If power failure occurs, turn the mode control to off. When power is restored, wait 3 minutes to restart the air conditioner to prevent tripping of the compressor overload.

The current interrupter device is tripped.

• Press the RESET button located on the power cord plug. If the RESET button will not stay engaged, discontinue use of the air conditioner and contact a qualified service technician.

Air conditioner does not cool as it should.

Airflow is restricted.

• Make sure there are no curtains, blinds, or furniture blocking the front of the air conditioner.

The temp control may not be set correctly.

• Set the desired temperature to a level lower than the current temperature.

The air filter is dirty.

• Clean the filter at least every 2 weeks. See the 'MAINTENANCE' section.

The room may have been hot.

• When the air conditioner is first turned on, you need to allow time for the room to cool down.

Cold air is escaping.

• Check for open furnace floor registers and cold air returns.

Cooling coils have iced up.

• See 'Air conditioner freezing up' below.

Air conditioner freezing up.

The cooling coils are iced over.

• Ice may block the air flow and obstruct the air conditioner from properly cooling the room. Set the mode control at High Fan or High Cool.

Water drips outside.

Hot, humid weather.

• This is normal.

Water drips indoors.

The air conditioner is not tilted to the outside.

• For proper water disposal, make sure the air conditioner slants slightly from the cabinet front to the rear.

Water collects in base pan.

Moisture removed from air and drains into base pan.

• This is normal for a short period in areas with little humidity; normal for a longer period in very humid areas.

Air conditioner turns on and off rapidly

Dirty air filter - air restricted.

• Clean air filter.

Outside temperature extremely hot.

• Refer to installation instructions or check with installer.

Noise when unit is cooling.

Air movement sound.

• This is normal. If too loud, set to lower FAN setting.

Window vibration - poor installation.

• Refer to installation instructions or check with installer.

Remote sensing deactivating prematurely.

Remote control not located within range.

• Place remote control within 20 feet & 120° radius of the front of the unit.

Remote control signal obstructed.

• Remove obstruction.

Room too cold.

Set temperature too low.

• Increase set temperature.

Can't connect the LG ThinQ App. to the air conditioner.

Air conditioner is turned off.

• Turn the air conditioner on.

Wireless router is turned off.

• Turn the router on.

The air conditioner is not connecting to the Wi-Fi.

The Wi-Fi router is too far from the air conditioner.

• Move the router closer to the air conditioner or purchase and install a Wi-Fi repeater (signal booster).

You do not have permission to use the router or it is incompatible.

• Make sure you are selecting the correct wireless router from the list. The router must be set to 2.4 GHz.

NOTE

●You can refer to the Energy Star program in detail at energystar

●If you see "CH" in the display, please call 1-800-243-0000.

Wi-Fi

Trouble connecting appliance and smartphone to Wi-Fi network

The password for the Wi-Fi network was entered incorrectly.

• Delete your home Wi-Fi network and begin the registration process again.

Mobile data for your smartphone is turned on.

• Turn off the Mobile data on your smartphone before registering the appliance.

The wireless network name (SSID) is set incorrectly.

• The wireless network name (SSID) should be a combination of English letters and numbers. (Do not use special characters.)

The router frequency is not 2.4 GHz.

• Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4 GHz and connect the appliance to the wireless router. To check the router frequency, check with your Internet service provider or the router manufacturer.

The distance between the appliance and the router is too far.

• If the appliance is too far from the router, the signal may be weak and the connection may not be configured correctly. Move the router closer to the appliance or purchase and install a Wi-Fi repeater.

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