MGC7536DS User Manual

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Burners will not

operate

If this is the first time the cooktop is being used, turn on any one of the burner knobs to release air from the gas lines.

Be sure the control knob is pushed in before turning to a setting.

A burner port (hole) may be clogged or the igniter may need cleaning. Refer to “Cleaning the Burners: Tips” in the “Key

Usage Tips” section.

Check that the burner base and caps are positioned correctly. Refer to “Placement of Burner Heads and Caps” in the “Key

Usage Tips” section.

Burner flames are

uneven, yellow

and/or noisy

Compare the flame to the illustrations below. If the flames look like A, call

for service. Normal flames look like B or C. If LP (propane) gas is being

used, the cooktop may have been converted improperly. Contact a service

technician or refer to the “Assistance or Service” section in the Use and

Care Guide.

A burner port (hole) may be clogged. Refer to “Cleaning the Burners: Tips”

in the “Key Usage Tips” section.

Check to be sure the burner caps are positioned correctly. Refer to “Placement of Burner Heads and Caps” in the “Key

Usage Tips” section.

When a knob is

pushed, all

burners spark

Sparking/clicking of all the burners is normal operation. A burner will light only if the knob is pushed in and turned to the

“Lite” position.

Burner is making a

popping noise

If the burner is wet or dirty, clean and/or let the burner dry.

Excessive heat

around the

cookware on

cooktop

Be sure the cookware is approximately the same size as the cooking area and surface burner.

Cookware should not extend more than ½" (13 mm) outside the cooking area.

Adjust the flame so that it does not wrap around the cookware.

Cooking results

are not what

expected

Check the following:

■ Be sure the proper cookware is being used. Refer to the “Cooking with Your Cooktop” section.

■ Check the heat level. Refer to “Excessive heat around the cookware on cooktop.”

■ Check the level of the cooktop. Refer to the Installation Instructions.

Flame too High or

too Low

Ensure the cooktop gas supply is correct (LP or Natural gas). These cooktops come from the factory set for Natural gas.

Refer to the Installation Instructions to verify that the pressure regulator is installed correctly and the line pressure and the

gas line pressure is correct.

IF YOU

EXPERIENCE

User Manual - Page 7