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32
49-85212-5
Problem Possible Cause What To Do
Top burners do not
light or do not burn
evenly. (The front right
burner is designed to
have slightly smaller
flames between
the 6 and 9 o’clock
positions. This is
normal.)
Plug on range is not
completely inserted in the
electrical outlet.
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grounded outlet.
Burner slits on the side of the
burner may be clogged.
Remove the burners and clean them. Check the electrode area
for burned-on food or grease. See the Care and cleaning of the
range section.
Improper burner assembly. 0DNHVXUHWKHEXUQHUSDUWVDUHLQVWDOOHGFRUUHFWO\6HHWKH
Care and cleaning of the range section.
Burner flames very
large or yellow
Improper air to gas ratio. If range is connected to LP gas, contact the person who
installed your range or made the conversion.
Burners do not light Plug on range is not
completely inserted in the
electrical outlet.
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grounded outlet.
Gas supply not connected or
turned on.
See the Installation Instructions that came with your range.
A fuse in your home may be
blown or the circuit breaker
tripped.
Replace the fuse or reset the circuit breaker.
Burner parts not replaced
correctly.
See the Care and Cleaning of the range section.
Lock Controls or
Control Lockout
feature is activated
If CONTROL
appears in the display, the range control is
locked. Turn this feature off to use the range. See the Lock
Control feature in the Oven Controls section.
“TURN BURNERS
OFF” flashes in the
display
A cooktop burner was on
when the range was going into
or out of self-clean modes
Turn all burners off.
Drawer does not slide
smoothly or drags
The drawer is out of alignment. Fully extend the drawer and push it all the way in. See the
Care and cleaning of the range section.
Drawer is over-loaded or load
is unbalanced.
Reduce weight. Redistribute drawer contents.
Warming drawer will
not work
A fuse in your home may be
blown or the circuit breaker
tripped.
Replace the fuse or reset the circuit breaker.
The oven is self-cleaning. Wait for the self-clean cycle to finish and the oven to cool.
Controls improperly set. See the Electric warming drawer or Lower oven rawer section.
Excessive
condensation in the
drawer
Liquid in drawer. Remove liquid.
Uncovered foods. Cover food with lid or aluminum foil.
Temperature setting too high. Reduce temperature setting.
Food dries out in the
lower oven drawer or
warming drawer
Moisture escaping. Cover food with lid or aluminum foil.
Drawer not fully closed. Push drawer in until latch engages.
Oven will not work
remotely
Router issues, no wireless
signal, etc.
For assistance with oven wireless network connectivity, please
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Oven is not connected.
Troubleshooting tips ... Before you call for service
TROUBLESHOOTING TIPS
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