Loading ...
Loading ...
Loading ...
Owner’s Guide & Installation Instructions
61 / English
8 Troubleshooting
Problem Reason Solution
A program
cannot be
started or
selected.
The product may have
switched to self protection
mode due to a supply problem
(line voltage, water pressure,
etc.).
* To cancel the programme,
turn the Programme
Selection knob to select
another programme.
Previous programme will be
canceled. (See "Canceling
the program")
There is water
inside the
product.
Some water might have
remained in the product due to
the quality control processes
in the production.
* This is not a failure; water is
not harmful to the product.
Washer does not
fill with water or
wash after the
program was
selected and the
“Start/Pause/
Cancel” button
was pressed.
Faucets may be turned off. * Open the water faucets fully.
Water inlet hose may be
folded.
* Check the water inlet hose
and straighten if necessary.
Water inlet strainers might be
clogged.
* Clean the water inlet
strainers.
Is there power at the outlet?
* Call an electrician and have
the power outlet / circuit
breaker / fuse checked.
Washer might be unplugged.
* Plug the power cord to a live
electrical outlet.
Drain hose may be folded.
* Check the drain hose and
straighten if necessary.
Washer may be in handwash,
wools or soak cycle.
* Wait for a short time and
tumbling will start.
Drain pump filter or drain itself
may be clogged.
* Clean the drain pump filter
(See “User maintenance
instructions” ). If the house
drain pipes are clogged, call
a plumber for assistance.
Door may not be closed
properly.
* Close the loading door.
Washer does
not drain water
/ Washer drains
water slowly.
Drain hose may be folded. * Check the drain hose and
straighten if necessary.
Drain pump filter or drain itself
may be clogged.
* Clean the drain pump filter
(See “User maintenance
instructions” ). If the house
drain pipes are clogged, call
a plumber for assistance.
Loading ...
Loading ...
Loading ...