E-MANUAL
Thank you for purchasing this Samsung product.
To receive more complete service, please register
your product at
www.samsung.com
Model__________________ Serial No.__________________
To directly go to the page that provides
instructions on how to use the manual for visually
impaired users, select the Learn the Menu Screen
link below.
“Learn the Menu Screen” Link
English
Connecting a Computer
20 Connecting through the HDMI port ― Screen sharing (HDMI)
Connecting Your Mobile Device
21 Connecting to the TV via the SmartThings app
22 Bidirectionally mirroring your TV and mobile device using the
SmartThings app
23 Managing Mobile Devices
Switching between external devices connected to the TV
23 Changing the input signal
24 Editing the name and icon of an external device
25 Using additional functions
Connection Notes
25 Connection notes for HDMI
26 Connection notes for audio devices
27 Connection notes for computers
27 Connection notes for mobile devices
Peripherals
Using Anynet+ (HDMI-CEC)
28 Connecting an external device through Anynet+ and using
their menus
Controlling the TV with a Keyboard or Mouse
29 Connecting a USB keyboard or mouse
30 Using the keyboard and mouse
31 Setting up the input devices
Entering Text using the On-Screen Virtual Keyboard
Quick Guides
Using Smart Hub
Updating the TV’s Software
8 Updating the TV’s software to the latest version
8 Updating the TV automatically
Getting Support
9 Getting support through Remote Management
10 Finding the contact information for service
10 Requesting service
Connections
Connection Guide
Connecting an Antenna
Connecting to the Internet
12 Connecting to your Internet network
14 Resetting Your Network
14 Turning on the TV with a mobile device
14 Connecting an IP control device to the TV
14 Setting up an Internet connection over IPv6
15 Changing the name of the TV on a network
Troubleshooting Internet Connectivity Issues
15 Troubleshooting Internet connectivity issues
Connecting Video Devices
17 Connecting with an HDMI cable
17 Connecting with a component cable
18 Connecting with a composite (A/V) cable
Audio Input and Output Connections
19 Connecting with an HDMI (ARC) cable
19 Connecting with a digital audio (optical) cable
19 Connecting through a wireless network
Contents
2
TV Viewing
Viewing Broadcast Information at a Glance
52 Using the guide
Setting Up a Schedule Viewing
54 Setting up a scheduled viewing for a channel
55 Editing a scheduled viewing
Using the Channel List
Editing channels
57 Re-registering and deleting a channel
57 Changing a channel name
58 Using Program Rating Lock
Creating a Personal Favorites List
59 Registering channels as favorites
59 Viewing and selecting channels on Favorites lists only
Editing a Favorites List
60 Adding channels to a favorites list
60 Removing channels from a favorites list
60 Rearranging a favorites list
60 Renaming a favorites list
TV-Viewing Support Functions
61 Changing the broadcast signal
61 Scanning for available channels
61 Configuring advanced broadcasting audio settings
62 Checking digital channel signal info and strength
Smart Features
Smart Hub
34 Displaying the Home Screen
37 Launching Smart Hub automatically
38 Launching the last used app automatically
38 Testing Smart Hub connections
38 Resetting Smart Hub
Using a Samsung account
38 Creating and managing your Samsung account
39 Signing in to a Samsung account
Using the APPS Service
42 Installing and running an app
43 Managing purchased or installed apps
44 Rating apps
Using the Gallery App
Using the Universal Guide App
Using the SmartThings App
Using the e-Manual
48 Launching the e-Manual
49 Using the buttons in the e-Manual
Using the Internet
Playing pictures/video/music
51 Playing media content
3
Using Other Functions
74 Running the accessibility functions
75 Running Accessibility Shortcuts
75 Enabling voice guides for the visually impaired
75 Enabling audio for the video description function
76 White text on black background (high contrast)
76 Enlarging the font (for the visually impaired)
76 Learning about the remote control (for the visually impaired)
77 Learning about the TV menu
77 Showing captions
78 Configuring advanced system settings
78 Restoring the TV to the factory settings
Troubleshooting
Getting Support
79 Getting support through Remote Management
80 Finding the contact information for service
80 Requesting service
Diagnosing TV operational issues
There Is a Problem with the Picture
81 Testing the picture
I Can't Hear the Sound Clearly
84 Testing the sound
There Is a Problem with the Broadcast
My Computer Won't Connect
The TV Won't Connect to the Internet
Anynet+ (HDMI-CEC) Isn't Working
I Have Trouble Launching/Using Apps
My File Won't Play
I Want to Reset the TV
Other Issues
Picture and Sound
Adjusting the Picture Quality
63 Choosing a picture mode
64 Configuring advanced picture settings
Setting the Viewing Environment for External Devices
65 Playing games on an optimized screen
65 Using HDMI black level
Changing the Picture Size and Position
66 Changing the picture size
66 Fitting the picture to the screen
66 Adjusting the picture size and/or position
Configuring a Sound Mode and Expert Settings
67 Choosing a sound mode
67 Configuring advanced sound settings
Using the Sound Support Functions
68 Selecting speakers
68 Listening to the TV through a Samsung audio device that
supports the Wi-Fi function
System and Support
Using the Time Functions and the Timers
69 Setting the current time
71 Using the timers
Using the Auto Protection Time and Energy Saving Functions
72 Setting the Auto Protection Time
72 Reducing the energy consumption of the TV
Updating the TV’s Software
73 Updating the TV’s software to the latest version
73 Updating the TV automatically
Protecting the TV from Hacking and Malicious Code
74 Scanning the TV and connected storage for malicious code
4
Accessibility Guidance
Learn the Menu Screen
Using the accessibility menu
109 Accessibility Shortcuts menu
110 Step by Step instructions to run the options
Using the TV with Voice Guide on
112 Watching TV
Using the guide
Setting Up a Schedule Viewing
117 Cancelling a scheduled viewing
Using the Channel List
119 Creating a Personal Favorites List
Using Smart Hub
121 Smart Hub
122 Using the Home Screen in Smart Hub
Launching the e-Manual
Precautions and Notes
Read Before Using APPS
Read Before Using the Internet Function
93 Read before setting up a wireless Internet connection
Read Before Playing Photo, Video, or Music Files
94 Limitations to the use of photo, video, and music files
95 Supported external subtitles
95 Supported internal subtitles
96 Supported image formats and resolutions
96 Supported music formats and codecs
97 Supported video codecs
Read After Installing the TV
99 Picture sizes and input signals
99 Installing an anti-theft lock
Read Before Connecting a Computer (Supported Resolutions)
100 IBM
100 MAC
101 VESA DMT
Supported Resolutions for Video Signals
102 VESA CVT
102 CEA-861
Blocking programs based on their TV Rating
104 Blocking movies base on their Movie Rating (MPAA)
104 Blocking programs based on their Canadian English Rating
105 Blocking programs based on their Canadian French Rating
105 Blocking Programs based on their Downloadable U.S. Rating
Buttons and functions available while playing multimedia
content
License
5
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Quick Guides
You can learn quickly how to run and use the frequently used functions.
Using Smart Hub
Connect to Smart Hub for apps, games, movies, and more.
Enjoy the multiple functions provided by Smart Hub simultaneously on a single screen.
Sources
TV HDMI 1 HDMI 2 USB 1 USB 2
Connection
Guide
Source
" The image on your TV may differ from the image above depending on the model and geographical area.
When you press the button on your remote control, you can use the following functions and features.
1
Notification
You can view a list of notifications for all events that occur on your TV. A notification appears on the screen when it is
time to broadcast a scheduled program or when an event occurs on a registered device.
" For more information, refer to "Displaying the Home Screen."
2
Settings
When the focus is moved to the icon, a list of quick settings icons appears above the top of the menu. You can
quickly set frequently used functions by clicking the icons.
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3
Source
You can select an external device connected to the TV.
" For more information, refer to "Switching between external devices connected to the TV."
4
Search
You can search data for channels, programs, movie titles, and apps from Smart Hub.
" To use this feature, the TV must be connected to the Internet.
5
APPS
You can enjoy a wide range of content including news, sports, weather, and games by installing the corresponding
apps on your TV.
" To use this feature, the TV must be connected to the Internet.
" For more information, refer to "Using the APPS Service."
6
Universal Guide
Universal Guide is an app that allows you to search for and enjoy various content such as TV shows, dramas, movies,
and music in one place. Universal Guide can recommend content tailored to your preferences and notify you of new
drama series.
" For more information about the Universal Guide, refer to "Using the Universal Guide App."
" Images may look blurry depending on the service provider's circumstances.
" This function may not be supported depending on the model or geographical area.
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Updating the TV’s Software
View your TV's software version and update it if necessary.
Settings Support Software Update Try Now
Updating the TV’s software to the latest version
[
DO NOT turn off the TV’s power until the update is complete. The TV will turn off and on automatically after
completing the software update. Video and audio settings will be reset to their defaults after a software
update.
Updating through the Internet
Settings Support Software Update Update Now Try Now
" Updating from the Internet requires an active Internet connection.
Updating through a USB device
Settings Support Software Update Update Now
After downloading the update file from the Samsung website and storing it on a USB device, connect the USB device
to the TV to update.
" To update using a USB flash drive, download the update package from Samsung.com to your computer. Then, save the
update package in the USB device's top-level folder. Otherwise, the TV will not be able to locate the update package.
Updating the TV automatically
Settings Support Software Update Auto Update Try Now
If the TV is connected to the Internet, you can have the TV's software update itself automatically while you are
watching the TV. When the background update is completed, it is applied the next time the TV is turned on.
If you agree to the Smart Hub terms and conditions, Auto Update is set to On automatically. If you want this function
disabled, use the Select button to turn it off.
" This function may take a longer time if another network function is running concurrently.
" This function requires an Internet connection.
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Getting Support
Get help directly from Samsung if you have a problem with your TV.
Getting support through Remote Management
Settings Support Remote Management Try Now
After consenting to our service agreement, you can use Remote Management to access Remote Support and have a
Samsung service technician diagnose your TV, correct problems, and update your TV's software remotely via the web.
You can also turn Remote Management on and off.
" You can also start this function by pressing and holding the button for 5 or more seconds.
" This function requires an Internet connection.
What is Remote Support?
Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can remotely:
● Diagnose your TV
● Adjust the TV settings for you
● Perform a factory reset on your TV
● Install recommended firmware updates
How does Remote Support Work?
You can easily get Samsung Remote Support service for your TV:
1.
Call the Samsung Contact Center and ask for remote support.
2.
Open the menu on your TV and go to the Support section. ( Settings Support)
3.
Select Remote Management, then read and agree to the service agreements. When the PIN screen appears,
provide the PIN number to the technician.
4.
The technician will then access your TV.
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Finding the contact information for service
Settings Support About This TV Try Now
You can view the address of the Samsung website, the call center phone number, your TV's model number, your TV's
software version, Open Source License and other information you may need to get service support from a Samsung
call agent or the Samsung website.
" You can also view information by scanning the QR code of your TV.
" You can also start this function by pressing and holding the (Play) button for 5 or more seconds. Continue holding the
button until the customer information pop-up window appears.
Requesting service
Settings Support Request Support Try Now
You can request service when you encounter a problem with the TV. Select the item matching the problem that
you encountered, and then select Request Now or Schedule Appointment Send. Your service request will be
registered. The Samsung Contact Center will contact you to set up or confirm your service appointment.
" You must agree to the terms and conditions for the service request.
" This function may not be supported depending on the geographical area.
" This function requires an Internet connection.
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Connections
You can watch live broadcasts by connecting an antenna and antenna cable to your TV and can get access to the
Internet by using a LAN cable or wireless router. Using various connectors, you can also connect external devices.
Connection Guide
You can view detailed information about external devices that can be connected to the TV.
Source Connection Guide
It shows you how to connect various external devices such as set-top boxes, game consoles, and PCs using pictures.
If you select the connection method and an external device, the connection details appear.
Connection Guide
Cable Box/Disc Player HDMI
Game Console AV
PC Component
Audio Device
Mobile Device
External Storage
Accessory
" The image on your TV may differ from the image above depending on the model and geographical area.
Connecting an Antenna
You can connect an antenna cable to your TV.
" An antenna connection is not necessary if you connect a cable box or satellite box.
ANT IN
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Connecting to the Internet
You can get access to the Internet through your TV.
Connecting to your Internet network
Settings General Network Open Network Settings Try Now
Connect to an available network.
Establishing a wired Internet connection
Settings General Network Open Network Settings Wired
If you connect a LAN cable, the TV automatically accesses the Internet.
LAN
" Use a CAT 7 (*STP type) cable for the connection.
* Shielded Twist Pair
" The TV will not be able to connect to the Internet if your network speed is below 10 Mbps.
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Establishing a wireless Internet connection
Settings General Network Open Network Settings Wireless
Make sure that you have the wireless router's SSID (name) and password settings before attempting to connect, and
then follow the directions on the screen.
Wireless Connection
Select your wireless network.
Refresh
" The image on your TV may differ from the image above depending on the model and geographical area.
" If no wireless router is found, select Add Network at the bottom of the list and enter the network name (SSID).
" If your wireless router has a WPS or PBC button, select Use WPS at the bottom of the list, and then push the WPS or PBC
button on your router within 2 minutes. The TV will connect automatically.
Checking the Internet connection status
Settings General Network Network Status Try Now
View the current network and Internet status.
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Resetting Your Network
Settings General Network Reset Network Try Now
Restore the network settings to the factory default.
Turning on the TV with a mobile device
Settings General Network Expert Settings Power On with Mobile
You can turn on the TV with your mobile device when both of them are connected to the same network.
Connecting an IP control device to the TV
Settings General Network Expert Settings IP Remote
You can connect an IP control device to the TV remotely to manage your IP device.
" To use this function, Power On with Mobile must be turned on.
" Turning this feature on may allow other IP control devices to control your TV. We recommend turning this feature on only
if an authorized third-party custom controller is installed and configured specifically for a Samsung TV and if your Wi-Fi
network is password protected.
" This function may not be supported depending on the model or geographical area.
Setting up an Internet connection over IPv6
Configuring the IPv6 connection settings
Settings General Network Expert Settings IPv6
" This function may not be supported depending on the model or geographical area.
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Checking the Internet connection set up over IPv6
Settings General Network Expert Settings IPv6 Status
" This function may not be supported depending on the model or geographical area.
Changing the name of the TV on a network
Settings General System Manager Device Name Try Now
You can change the name of the TV on the network. Select User Input at the bottom of the list and change the name.
Troubleshooting Internet Connectivity Issues
If your TV won't connect to the Internet, try the solutions below.
Troubleshooting Internet connectivity issues Try Now
After reading the following content, troubleshoot the Internet connection issue. If the problem persists, contact your
Internet Service Provider.
No network cable found
Make sure that the LAN cable is plugged in on both ends. If it is plugged in, make sure that the router is turned on. If
the router is on, try turning it off and then on.
Wireless network connection failed
If a selected wireless router is not found, go to Open Network Settings, and then select the correct router.
Settings General Network Open Network Settings
Unable to connect to a wireless router
1.
Check if the router is turned on. If it is, turn it off and then on.
2.
Enter the correct password if required.
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IP auto setting failed
1.
Configure the settings in IP Settings.
– Settings General Network Network Status IP Settings
2.
Make sure that the DHCP server is enabled on the router, and then unplug the router and plug it back in.
3.
Reset the router if required.
– For wireless connection, enter the correct password if required.
Unable to connect to the network
1.
Check all IP Settings.
– Settings General Network Network Status IP Settings
2.
After checking the DHCP server status (must be active) on the router, remove the LAN cable, and then connect
it again.
– For wireless connection, enter the correct password if required.
Connected to a local network, but not to the Internet
1.
Make sure that the Internet LAN cable is connected to the router's external LAN port.
2.
Check the DNS values in IP Settings.
– Settings General Network Network Status IP Settings
Network setup is complete, but unable to connect to the Internet
If the problem persists, contact your Internet Service Provider.
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Connecting Video Devices
Make the correct video connections between your TV and your external devices.
Connecting with an HDMI cable
HDMI IN
Connecting with a component cable
Connect the component cable to the component input connections of the TV and the component output connections
of the device as shown in the image below.
- 18 -
Connecting with a composite (A/V) cable
Connect the AV cable to the input connections of the TV and the AV output connections of the device as shown in the
image below.
If you are using the TV's AV input connectors, connect the device's video output to the TV using a Y connector.
" Connect AV (composite) equipment to AV In only. Do not connect to Component In.
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Audio Input and Output Connections
Make the correct audio connections between your TV and your external devices.
" For more information about how to select external speakers, refer to "Selecting speakers."
Connecting with an HDMI (ARC) cable
HDMI IN
(ARC)
Connecting with a digital audio (optical) cable
DIGITAL
AUDIO OUT
(OPTICAL)
Connecting through a wireless network
You can connect the TV to a Samsung audio device that supports the Wi-Fi function through your wireless network.
The two devices must be connected to the same network. For more information about how to connect and use a
Samsung audio device that supports the Wi-Fi function, refer to its user manual.
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Connecting a Computer
Use the TV as a computer monitor or connect the TV to a computer via your network and access the computer's
content.
Connecting through the HDMI port ― Screen sharing (HDMI)
HDMI IN
HDMI
DVI
HDMI IN
" When you have connected a PC, go to Source, and then select the PC icon from the external device icon list. For
more information about the port settings, refer to "Editing the name and icon of an external device."
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Connecting Your Mobile Device
Connect your mobile device to the TV on the same network to control the TV with the mobile device or enjoy the
content of the mobile device on the TV.
Use the SmartThings app on your mobile device to quickly and easily connect to the TV and control its main settings.
In addition, you can remotely check and control the statuses of various devices such as Samsung smart devices,
home appliances, and speakers registered to the server.
" Make sure that your TV supports SmartThings. You can check this with the Supported Device menu in the SmartThings app.
" To use the SmartThings app, you must be signed in to your Samsung account on the TV.
" This function may not be supported depending on the TV model or mobile device.
" The supported functions may differ depending on the version of the SmartThings app.
You can install the SmartThings app from App Store or Google Play Store.
Connecting to the TV via the SmartThings app
1.
Turn on the TV.
2.
Start the SmartThings app on your mobile device.
3.
Tap Add Device on the dashboard of the SmartThings app. Connectable TVs are searched for.
4.
From the search results, select the model of your TV.
5.
Enter the PIN number displayed on the TV screen.
Once the TV is registered with your Samsung account, you can use the SmartThings app to control the TV.
" If your TV is not found on your mobile device, turn both of them off and on, and then try again.
" If you have more than one TV, you can easily select the TV you want by setting different TV names at Settings
General System Manager Device Name.
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Bidirectionally mirroring your TV and mobile device using the SmartThings
app
Bidirectional mirroring refers to either outputting the screen and sound of a mobile device on a TV or outputting the
screen and sound of a TV on a mobile device. You can use the SmartThings app to enjoy the screen and sound of the
TV on your mobile device or to play the screen and sound of your mobile device on the TV.
Start the SmartThings app on your mobile device. Tap your TV from the dashboard or device. You can use the
following functions:
● You can enjoy the screen and sound of the mobile device on your TV.
" After you connect a mobile device that supports screen mirroring to your TV, you can use screen mirroring to enjoy the
screen and sound of the mobile device on your TV wirelessly and play the video, audio, or photo files currently playing
on the mobile device on your TV.
● You can enjoy TV screen and sound on your mobile device.
● You can only listen to the TV sound on your mobile device.
" This function may not be supported depending on the TV model or mobile device.
" The supported functions may differ depending on the version of the SmartThings app.
" If your TV is not found on your mobile device, turn both of them off and on, and then try again.
" If you have multiple TVs, assign a different name to each TV in Settings General System Manager Device
Name to make selection easy.
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Managing Mobile Devices
Settings General External Device Manager Device Connect Manager Try Now
● Access Notification
Set whether to display a notification when a mobile device attempts to connect to the TV.
● Device List
View, edit, or remove a list of mobile devices registered to the TV.
Switching between external devices connected to the TV
You can switch between TV programs and the content of external devices.
Changing the input signal
Source
When you select a connected external device on the Source screen, the output of the selected device is displayed on
the TV's screen.
" When a USB device is connected to the USB port, a pop-up message appears that lets you switch easily to the media
content listed on the device.
" This function may not be supported depending on the device and geographical area.
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Editing the name and icon of an external device
Source
You can change the port name for a connected external device or add it to the Home Screen.
Edit
Information
Sources
Add to Home
Source
" The image on your TV may differ from the image above depending on the model and geographical area.
1.
Move the focus to a connected external device.
2.
Press the up directional button. The following functions become available.
" Available functions may differ depending on the port type.
1
Edit
You can rename each port with the name of an input device or a desired name to make it easier to change the input
mode.
2
Information
You can view detailed information about an external device.
3
Add to Home
You can add the port of an external device to the Home Screen for quick switching.
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Using additional functions
You can use the following features on the Source screen.
● Connection Guide: Displays device connection instructions.
Connection Notes
When connecting an external device, note the following.
" The number of connectors and their names and locations may differ with the model.
" Refer to the external device's operating manual when connecting it to the TV. The number of external device connectors
and their names and locations may differ with the manufacturer.
Connection notes for HDMI
● The following types of HDMI cables are recommended:
– High-Speed HDMI Cable
– High-Speed HDMI Cable with Ethernet
● Use an HDMI cable with a thickness of 0.66 inches (17 mm) or less.
● Using a non-certified HDMI cable may result in a blank screen or a connection error.
● Some HDMI cables and devices may not be compatible with the TV due to different HDMI specifications.
● This TV does not support HDMI Ethernet Channel. Ethernet is a Local Area Network (LAN) built with coaxial
cables standardized by the IEEE.
● Many computer graphics adaptors do not have HDMI ports, but have DVI ports instead. If your PC does not
support HDMI video out, connect your PC with an HDMI-DVI cable.
" For more information, refer to "Connecting a Computer."
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Connection notes for audio devices
● For better audio quality, it is a good idea to use an AV receiver.
● If you connect an external audio device using an optical cable, the Sound Output setting is automatically
changed to the connected device. However, to make this happen, you must turn on the external audio device
before connecting the optical cable. To manually change the Sound Output setting, do one of the following:
– Use the Quick Settings screen to change to the connected device:
Use the Select button to select Audio Out/Optical on the Sound Output menu. ( Settings up
directional button Sound Output).
– Use the Settings screen to change to the connected device:
Select Audio Out/Optical on the Sound Output menu. ( Settings Sound Sound Output).
● An unusual noise coming from a connected audio device while you are using it may indicate a problem with
the audio device itself. If this occurs, ask for assistance from the audio device's manufacturer.
● Digital audio is only available with 5.1 channel broadcasts.
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Connection notes for computers
● For the resolutions supported by the TV, refer to "Read Before Connecting a Computer (Supported
Resolutions)."
● As long as file sharing is activated, unauthorized access may occur. When you do not need to access data,
disable file sharing.
● If you want to connect your PC and TV wirelessly, both of them must be connected to each other on the same
network.
● When sharing content with other network-based devices such as those in an IP (Internet Protocol) storage
system, sharing may not be supported due to the network’s configuration, quality, or functionality, for
example, if the network has an NAS (Network-Attached Storage) device.
Connection notes for mobile devices
● To use the Smart View function, the mobile device must support a mirroring function such as Screen Mirroring
or Smart View. To check whether your mobile device supports the mirroring function, please visit the mobile
device manufacturer's website.
● To use Wi-Fi Direct, the mobile device must support the Wi-Fi Direct function. Please check if your mobile
device supports Wi-Fi Direct.
● The mobile device and your Smart TV must be connected to each other on the same network.
● The video or audio may stop intermittently, depending on network conditions.
● When sharing content with other network-based devices such as those in an IP (Internet Protocol) storage
system, sharing may not be supported due to the network’s configuration, quality, or functionality, for
example, if the network has an NAS (Network-Attached Storage) device.
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Peripherals
Connect external devices such as a keyboard for ease of use.
Using Anynet+ (HDMI-CEC)
Control an external device connected via Anynet+ (HDMI-CEC) with the remote control.
You can use the TV's remote control to control external devices that are connected to the TV by an HDMI cable and
that support Anynet+ (HDMI-CEC). Note that you can only set up and operate Anynet+ (HDMI-CEC) with the remote
control.
Connecting an external device through Anynet+ and using their menus
Settings General External Device Manager Anynet+ (HDMI-CEC) Try Now
1.
Set Anynet+ (HDMI-CEC) to On.
2.
Connect an HDMI-CEC-compliant device to the TV.
3.
Turn on the connected external device. The device is automatically connected to the TV. After the connection
process is finished, you can access the menu of the connected device on your TV screen using your TV remote
and control the device.
" The connecting process can take up to 2 minutes to complete.
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Read before connecting an Anynet+ (HDMI-CEC) device
" Anynet+ (HDMI-CEC)-enabled devices must be connected to the TV with an HDMI cable. Note that some HDMI cables may
not support Anynet+ (HDMI-CEC).
" Anynet+ cannot be used to control external devices that do not support HDMI-CEC.
" The TV remote control may not work under certain circumstances. If this occurs, set up the device as an Anynet+ (HDMI-
CEC)-enabled device again.
" Anynet+ (HDMI-CEC) works only with external devices that support HDMI-CEC and only when those devices are either in
standby mode or turned on.
" Anynet+ (HDMI-CEC) can control up to 12 compliant external devices (up to 3 of the same type) except for home theaters.
Anynet+ (HDMI-CEC) can control only one home theater system.
" To listen to 5.1 channel audio from an external device, connect the device to the TV via an HDMI cable and connect a 5.1
home theater system directly to the external device's digital audio output connector.
Controlling the TV with a Keyboard or Mouse
Connecting a keyboard or mouse to make it easier to control the TV.
Settings General External Device Manager Input Device Manager Try Now
You can connect a keyboard or mouse to make it easier to control the TV.
Connecting a USB keyboard or mouse
Plug the keyboard or mouse cable into the USB port.
" If you connect a mouse, it is available only in the Internet app.
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Using the keyboard and mouse
Button Description
Directional keys Moves the focus
Windows key Displays the TV settings
Enter key Selects or runs a focused item
ESC key Returns to the previous screen
F1 / F2 / F3 / F4 key
Color buttons ― / / /
F5 key Displays the Home Screen
F6 key Displays the Source screen
F7 key Displays the Channel List
F8 key Mutes the sound
F9 / F10 key Adjusts the volume
F11 / F12 key Changes the channel
Page Up / Page Down Scrolls a web page displayed by the Internet app.
Left-click
Available only in the Internet app. You can click a menu or link to start a function as you do
on a PC.
Right-click
Available only in the Internet app. You can use the following functions:
" The options displayed in the menu may differ depending on the selected item.
● Open
● Open Link in New Tab
● Enable Scroll Mode
" The key operations may differ on some apps.
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Setting up the input devices
Setting up the keyboard
Settings General External Device Manager Input Device Manager Keyboard
Settings
You can set up the keyboard with the following functions:
● Keyboard Language
● Keyboard Type
Setting up the mouse
Settings General External Device Manager Input Device Manager Mouse
Settings
You can set up the mouse with the following functions:
● Primary Button
● Pointer Speed
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Entering Text using the On-Screen Virtual Keyboard
Use the virtual keyboard to enter text on your TV.
Recommended text
Options Predict Next Character
" The image on your TV may differ from the image above depending on the model and geographical area.
1
Recommended text
When you type a word you want to use as a search term, this function displays related suggestions from which you
can choose one.
2
Options
Select on the virtual keyboard screen. The following options are available:
" The options available may differ depending on the function running currently.
● Recommended text
● Reset Recommended Text Memory
● Predict Next Character (when using direction buttons)
● Language
3
Predict Next Character
Each time you type a character on the virtual keyboard, the next characters predicted to be typed are displayed. You
can use the directional buttons on the remote control to select one.
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Smart Features
You can enjoy various apps with Smart Hub.
Smart Hub
View descriptions of Smart Hub's basic functions.
From Smart Hub, you can use the Internet search function, install and use various apps, view photos and videos, or
listen to music stored on external storage devices, and perform more functions.
" Some Smart Hub services are paid services.
" To use Smart Hub, the TV must be connected to the Internet.
" Some Smart Hub features may not be supported depending on the service provider, language, or geographical area.
" Smart Hub service outages can be caused by disruptions in your Internet service.
" You can view the entire text of the Terms & Policy document by navigating to Settings Support Terms &
Policy. Try Now
" If you want to stop using Smart Hub, you can cancel the agreement. To cancel the Smart Hub service agreement, select
Reset Smart Hub ( Settings Support Self Diagnosis Reset Smart Hub). Note that accepting and
maintaining the Smart Hub service agreement is required if you want to use Smart Hub and other features and functions
on your TV.
- 34 -
Displaying the Home Screen
Press the button.
Sources
TV HDMI 1 HDMI 2 USB 1 USB 2
Connection
Guide
Source
" The image on your TV may differ from the image above depending on the model and geographical area.
On the Home Screen, you can easily run the apps you have used previously or frequently. The apps can also be moved
or deleted from the screen.
1
Notification
You can view a list of notifications for all events that occur on your TV. A notification appears on the screen when it is
time to view a scheduled program or when an event occurs on a registered device.
If you move the focus to Notification, and then press the Select button, a notification window appears on the right
and the following functions are available:
● Delete All
You can delete all your notifications.
● Settings
– You can select services you want to be notified about.
– When you select Allow sound, notifications are displayed with a notification sound.
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2
Settings
When the focus is moved to the icon, a list of quick settings icons appears above the top of the menu. You can
quickly set frequently used functions by clicking the icons.
● Picture Mode
You can select the picture mode that provides the best viewing experience. To change the picture mode, press
the Select button. To make fine adjustments, press the up directional button, and then select Picture Setup.
● Sound Mode
You can select a sound mode to optimize your listening experience. To change the sound mode, press the
Select button. To make fine adjustments, press the up directional button, and then select Equalizer Setup.
● Sound Output
You can select which speakers the TV uses for audio output. To change the audio output, press the Select
button.
● Caption
You can watch TV broadcasts with captions. To activate/deactivate the Caption function, press the Select
button. To run Accessibility Shortcuts, press the up directional button, and then select Accessibility Shortcuts.
● Sleep Timer
You can have the TV automatically turn off at a specific time. To change the sleep time, press the Select
button. To set the specific time at which the TV turns off automatically, press the up directional button, and
then select Set Up Off Timer.
● Network
You can view the current network and Internet status. Press the up directional button, and then select
Network Status or Network Settings.
" Pressing Settings displays all setting menus available.
" This function may not be supported depending on the model or geographical area.
- 36 -
3
Source
You can select an external device connected to the TV.
" For more information, refer to "Switching between external devices connected to the TV."
4
Search
You can search the apps or games in Smart Hub services.
" To use this feature, the TV must be connected to the Internet.
5
APPS
You can enjoy a wide range of content including news, sports, weather, and games by installing the corresponding
apps on your TV.
" To use this feature, the TV must be connected to the Internet.
" For more information, refer to "Using the APPS Service."
6
Universal Guide
Universal Guide is an app that allows you to search for and enjoy various content such as TV shows, dramas, movies,
and music in one place. Universal Guide can recommend content tailored to your preferences and notify you of new
drama series.
" For more information about the Universal Guide, refer to "Using the Universal Guide App."
" Images may look blurry depending on the service provider's circumstances.
" This function may not be supported depending on the model or geographical area.
- 37 -
Move
Remove
" The image on your TV may differ from the image above depending on the model and geographical area.
7
Moving an item on the Home Screen
Move the focus to the app you want to move, press the down directional button on the remote control, and then
select Move. Move the app to the desired position by pressing the left or right directional button, and then press the
Select button. The selected app is moved on the Home screen.
8
Removing an item on the Home Screen
Move the focus to the app you want to delete, press the down directional button on the remote control, and then
select Remove. The selected app is deleted.
" You can add the apps you want to use often to the Home Screen using APPS. To add your favorite apps to the Home Screen,
refer to "Managing purchased or installed apps."
Launching Smart Hub automatically
Settings General Smart Features Autorun Smart Hub Try Now
When you set Autorun Smart Hub to On, the TV displays the Home Screen automatically when you turn the TV on.
You can also turn this function on or off: press the Select button at the current menu.
- 38 -
Launching the last used app automatically
Settings General Smart Features Autorun Last App Try Now
If Autorun Last App is set to On, the last used app is automatically run when you turn on the TV. You can also turn
this function on or off: press the Select button at the current menu.
" This function may not be supported depending on the app.
Testing Smart Hub connections
Settings Support Self Diagnosis Start Smart Hub Connection Test Try Now
Resetting Smart Hub
Settings Support Self Diagnosis Reset Smart Hub Try Now
" You can reset the Smart Hub settings. To reset Smart Hub, enter the PIN. The default PIN is "0000." You can set the PIN in
Settings General System Manager Change PIN.
Using a Samsung account
Create and manage your own Samsung account.
Settings General System Manager Samsung Account Try Now
Creating and managing your Samsung account
" You can view the entire text of the Terms & Policy in Settings General System Manager Samsung
Account My Account Terms & Conditions, Privacy Policy after logging in to your Samsung account.
" You can also create a Samsung account at http://account.samsung.com. Once you have an account, you can use the same
ID on both the TV and the Samsung website.
" Add Account appears or not, depending on whether you are logged in to your Samsung account.
- 39 -
Creating a new account
Settings General System Manager Samsung Account (Add Account) Create
Account
To create a new Samsung account, follow the instructions on the screen.
" For more information about the terms, select View Details.
" To protect personal information, select Profile image selection and password entry (High security) in the field below the
password entry bar.
" If you want the TV to log you into your account automatically whenever you turn on the TV, click Sign me in automatically.
Creating a Samsung account using a Facebook account
Settings General System Manager Samsung Account (Add Account) Create
with Facebook
Creating a Samsung account using a PayPal account
Settings General System Manager Samsung Account (Add Account) Create
with PayPal
Signing in to a Samsung account
Settings General System Manager Samsung Account Sign In
Changing and adding information to a Samsung account
Settings General System Manager Samsung Account My Account Edit profile
" To change the account information, you must be logged in to your Samsung account.
Managing payment information saved on the TV
Settings General System Manager Samsung Account My Account Payment
Info
" To manage the payment information, you must be logged in to your Samsung account.
" This function may not be supported depending on the model or geographical area.
- 40 -
Configure the sync Internet settings
Settings General System Manager Samsung Account My Account Sync
Internet
Once you sign in to your Samsung account and configure the sync Internet settings, you can share the favorites that
you registered on other devices.
" To configure the sync Internet settings, you must be logged in to your Samsung account.
" This function may not be supported depending on the model or geographical area.
Deleting a Samsung account from the TV
Settings General System Manager Samsung Account My Account Remove
Account
" To remove account information, you must be logged in to your Samsung account.
" Although you have deleted your Samsung account, you are not unsubscribed. To unsubscribe from your Samsung Account,
visit the Samsung Accounts website (http://account.samsung.com).
Signing out of your Samsung account
To sign out of your Samsung account, move the focus to your account at Settings General System
Manager Samsung Account, and then press the Select button. Or move to My Account ( Settings
General System Manager Samsung Account My Account), and then select Sign Out.
Viewing the user agreement and privacy policy
Settings General System Manager Samsung Account My Account Terms &
Conditions, Privacy Policy
" To view the user agreement and privacy policy, you must be logged in to your Samsung account.
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Using the APPS Service
Download and run various apps from Smart Hub.
APPS
You can enjoy a wide range of content including news, sports, weather, and games by installing the corresponding
apps on your TV.
" To use this feature, the TV must be connected to the Internet.
" When Smart Hub is launched for the first time, the default apps are automatically installed. The default apps may differ
depending on the geographical area.
APPS
Editor's Choice
Most Popular
" The image on your TV may differ from the image above depending on the model and geographical area.
1
Sign In
Go to the Samsung Account screen to create a new account or sign in to your account.
2
App Search
You can search for available apps.
3
Settings
You can manage the installed apps.
- 42 -
Installing and running an app
Installing an app
1.
Move to the app you want to install, and then press the Select button. The detailed information screen appears.
2.
Select Install. When the installation is complete, the Open menu appears.
3.
Select Open to run the app immediately.
" You can view installed apps on the Settings screen.
" If the TV's internal memory is insufficient, you can install some specific apps on a USB device.
" You can run an app installed on a USB device only when the USB device is connected to the TV. If the USB device is
disconnected while an app is running, the app is terminated.
" You cannot run an app installed on a USB device on a PC or another TV.
Launching an app
You can run the app desired from Downloaded App.
The icons below appear within the selected app's icon and indicate the following:
● : The app is installed on a USB device.
● : The app has a password.
● : The app needs to be updated.
● : The app supports the mirroring function.
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Managing purchased or installed apps
Select Settings on APPS. You can manage installed apps.
Settings
Auto Update : ON
Delete
Add to Home
Lock/Unlock
Move
Reinstall
View Details
" The image on your TV may differ from the image above depending on the model and geographical area.
1
Removing an app
1.
Select an app to delete.
2.
Select Delete.
The selected app is deleted.
" Ensure that the related app data is also removed when you remove an app.
2
Adding apps to the Home Screen
1.
Select an app to add.
2.
Select Add to Home.
3.
After the Home screen appears, move the selected app to the desired location.
4.
Press the Select button.
The selected app is added to the Home Screen.
- 44 -
3
Locking and unlocking apps
1.
Select an app to lock or unlock.
2.
Select Lock/Unlock.
The selected app is locked or unlocked.
" To lock or unlock an app, enter the PIN. The default PIN is "0000." You can set the PIN in Settings General
System Manager Change PIN.
4
Moving apps
1.
Select an app to move.
2.
Select Move.
3.
Move the app to the desired location.
4.
Press the Select button.
The selected app is moved.
" This function may not be supported depending on the model or geographical area.
5
Reinstalling an app
1.
Select the app to install again.
2.
Select Reinstall.
Reinstallation starts.
6
Checking the app information details
1.
Select the app to check.
2.
Select View Details.
The app information screen appears.
7
Automatically updating apps
Installed apps can be automatically updated. If you do not want apps automatically updated, set Auto Update to OFF.
" Automatic update is enabled only when the TV is connected to the Internet.
Rating apps
You can rate an app on the detailed information screen using the left or right directional button on the remote.
- 45 -
Using the Gallery App
View photos and videos synchronized with the Samsung Cloud.
Gallery
Gallery
View: Daily
" The image on your TV may differ from the image above depending on the model and geographical area.
You can enjoy various content synchronized with a mobile device that supports the Samsung cloud. The available
content types are photos, videos, stories, and other content shared through your groups.
If you have shared content from your groups, you can access them in notifications.
" To use the Gallery app, you must be signed in to your Samsung account.
1
Open category
Move to at the top left of the screen using the directional buttons on the remote control to view by category the
content synchronized with the Samsung Cloud.
2
View: Daily / View: Monthly
Sort the content by day or month.
3
Sign In
Go to the Samsung Account screen to create a new account or sign in to your account.
4
Gallery Settings
Restrict access to the Gallery app to protect your privacy, or view the user agreement and privacy policy.
- 46 -
Using the Universal Guide App
Search for and enjoy content such as TV shows, dramas, movies, sports broadcasts, and music.
Universal Guide
For You TV Shows Movies Sports Music
On Now
" The image on your TV may differ from the image above depending on the model and geographical area.
Universal Guide is an app that allows you to search for and enjoy various content such as TV shows, dramas, movies,
and music in one place. Universal Guide can recommend content tailored to your preferences and notify you of new
drama series.
You can use this feature on your mobile with Samsung SmartThings app.
" To enjoy the content from these apps on your TV, they must be installed on the TV.
" When you watch some paid content, you may need to make a payment using their associated app.
" Images may look blurry depending on the service provider's circumstances.
" This function may not be supported depending on the model or geographical area.
- 47 -
Using the SmartThings App
Monitor and configure the smart devices you have connected to the SmartThings service.
SmartThings
All Devices
Set Your Scene
Devices
" The image on your TV may differ from the image above depending on the model and geographical area.
From your TV, you can monitor and configure smart devices you connected to the SmartThings service via the
SmartThings app installed on them. You can receive notifications about the statuses of your smart devices.
" To use this function, you must be logged in to your Samsung account.
" This function may not be supported depending on the model or geographical area.
1
Location selection list
Press the Select button to identify all connected devices or the devices specific to a location.
2
Sign In
Go to the Samsung Account screen to create a new account or sign in to your account.
- 48 -
3
Settings
Turn notifications on or off for the connected smart devices.
4
Set Your Scene
Create a custom mode to easily control multiple devices with a single command.
5
Device list
View a list of the connected smart devices and their statuses.
You can add a new device through the SmartThings app in your mobile phone. Please refer to the user guide of the
SmartThings app for more details.
Using the e-Manual
Control and read the manual embedded in your TV.
Launching the e-Manual
Settings Support Open e-Manual
You can view the embedded e-Manual that contains information about your TV's key features.
" Alternatively, you can download a copy of the e-Manual from Samsung's website.
" Words in blue (e.g., Picture Mode) indicate a menu item.
- 49 -
Using the buttons in the e-Manual
● (Search): Select an item from the search results to load the corresponding page.
● (Index): Select a keyword to navigate to the relevant page.
● (Recently Viewed Topics): Select a topic from the list of recently viewed topics.
● (Try Now): Allows you to access the corresponding menu item and try out the feature right away.
● (Link): Allows you to access the corresponding reference page.
" Some menu screens cannot be accessed from the e-Manual.
Using the Internet
Surf the Internet on your TV.
Internet
When you run Internet, you can see recently viewed web sites or featured recommendations. When you select a
desired web site, you can get immediate access to it.
" You can use the Internet function more easily after connecting a keyboard and mouse.
" You can scroll web pages with the Directional Pad.
" The web pages may differ from those on a PC.
" For more information about the Internet function, refer to "Read Before Using the Internet Function."
- 50 -
Playing pictures/video/music
Play media content stored on your TV, USB devices, smartphones, cameras, PCs, etc.
Source Connected Device Try Now
Samsung USB
Samsung USB
Filter By : All Sort By : Title Options
" The image on your TV may differ from the image above depending on the model and geographical area.
You can play media content saved on storage devices, such as USB devices, mobile devices, and cameras on the TV.
" You cannot play media content if the content or the storage device is not supported by the TV. For more information, refer
to "Read Before Playing Photo, Video, or Music Files."
" Backup important files before connecting a USB device. Samsung is not responsible for damaged or lost files.
" To connect the TV to a mobile device, refer to "Connecting Your Mobile Device."
You can use the following functions on the media content list screen of a storage device.
1
Filter By
Filters the media content by type of media.
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2
Sort By
Sorts the content list by title or date.
" This function may not be supported depending on the type of external device.
3
Options
Deletes or plays the selected media content in the media content list. When you select Refresh, the content list is
reloaded.
" You can delete only the recorded content. To delete content, change the Filter By option to Recorded.
Playing media content
Playing multimedia content on a PC or mobile device
1.
Select a device with media content in Source. The media content list in the device appears.
2.
Select a media content item from the list.
The content is played.
" For more information about buttons, refer to "Buttons and functions available while playing multimedia content."
" The content may not be played depending on the encoding method or file format. Furthermore, several functions may be
restricted.
" Content on devices connected to the TV via your network may not play smoothly due to network communication problems.
If this occurs, use a USB device.
" For more information about connecting to mobile devices, refer to "Connecting Your Mobile Device."
Playing multimedia content on a USB device
1.
Connect a USB device to the USB port. When a pop up message appears on the screen, select Browse to easily
move to the list of multimedia content stored on the device.
2.
Select a content item to play from the list.
The content is played.
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TV Viewing
You can use convenient features while watching TV. Additionally, you can edit the channel list or create favorite
channel lists.
Viewing Broadcast Information at a Glance
See an overview of each channel's program lineup.
Using the guide
Live TV Guide Try Now
Guide
Channel List Schedule Manager
Live TV
" The image on your TV may differ from the image above depending on the model and geographical area.
In the Guide, you can see the daily program schedules for each broadcaster, see program information, choose a
program to watch, and set up a scheduled viewing.
In the Guide, you can see only the TV programs scheduled after the current time.
" To see information about analog channels and use the analog channel functions of the Guide, you must finish the service
provider settings in initial setup.
" To view the Guide, you must first set the TV's clock ( Settings General System Manager Time Clock).
" Press the GUIDE button to view the Guide.
- 53 -
To start Scheduled viewing, and other function for a program listed in the Guide, first move the cursor to it and then
press and hold Select button on the remote control to use follows functions:
● Schedule Viewing: You can schedule viewing of a broadcast scheduled program.
" For more information about watching or Schedule Viewing, refer to "Setting Up a Schedule Viewing."
● Cancel Scheduled Viewing: You can cancel scheduled viewings.
" This function may not be supported depending on the model or geographical area.
● View Details: You can see detailed information about the selected program. The information may differ with
the broadcast signal. If information is not provided with the program, nothing appears.
- 54 -
Setting Up a Schedule Viewing
Configure the TV to show a specific channel or program at a specific time and date.
" The appears next to programs that have been configured for a scheduled viewing.
" To set up a scheduled viewing, you must first set the TV's clock ( Settings General System Manager Time
Clock).
Setting up a scheduled viewing for a channel
Using the schedule viewing options from the guide screen
On the Guide screen, select a program you would like to view, press and hold the Select button, and then select
Schedule Viewing in the pop-up menu that appears.
Using the schedule viewing options in the program info window
Press the Select button while watching TV. The Program Info window appears. Select a program that will be
broadcast using the left or right directional buttons. Press the Select button, and then select Schedule Viewing to
schedule viewing of that program.
- 55 -
Using schedule viewing to view programs at a specified time on a specified date
Live TV Schedule Manager Add Viewing
To schedule a viewing, set the values for Antenna, Channel, Repeat, Date and Start Time of the broadcast program to
view, and then select Save.
" Check the current time in Settings General System Manager Time Clock.
" This function may not be supported depending on the model or geographical area.
Editing a scheduled viewing
Live TV Schedule Manager Scheduled Manually
" You can set up a maximum total of 30 Schedule Viewing entries.
Setting the Scheduled Viewing Time
Live TV Schedule Manager Scheduled Manually Edit
You can set the start time of a scheduled viewing. If you choose a program from the Guide, the Start Time can be set
up to 10 minutes before the program.
Canceling a scheduled viewing
Live TV Schedule Manager Scheduled Manually Delete
Checking scheduled viewings
Live TV Schedule Manager Scheduled Manually View Details
- 56 -
Using the Channel List
Change the channel or check programs on other digital channels.
Live TV Channel List
Using the Channel List, you can change the channel or check programs on other digital channels while watching TV.
Press the CH LIST button to view the Channel List.
The Channel List screen contains the following icons:
● : A favorite channel
● : A locked channel.
If you press the right directional button when viewing the Channel List screen, you can use the following functions:
● All Channels
Displays the channels that the TV found during the Auto Program channel search.
● Favorites
Displays Favorites 1 to Favorites 5.
● Air or Cable
To allow you to select Air or Cable as the DTV mode, move the focus to Air or Cable, and then press the Select
button. Air is suitable for homes equipped with separate, over-the-air antennas. Cable is suitable for homes
that subscribe to a local cable-service. You do not need to use this function if your TV is connected to a cable
box or satellite box.
" This function may not be supported depending on the incoming broadcast signal.
● TV PLUS
While the TV is connected to the Internet, you can watch popular programs or highlights for each theme
through a virtual channel at any time. As in a general channel, it provides the daily program schedules of TV
PLUS.
" This function may not be supported depending on the model or geographical area.
- 57 -
Editing channels
Edit the channels stored on your TV.
Live TV Channel List All Channels Edit Channels
The Edit Channels screen contains the following icons:
● : A favorite channel
● : A locked channel.
Re-registering and deleting a channel
Removing registered channels
To remove a channel, select it from the Edit Channels screen, and then select Delete. Removed channels do not
appear in the Channel List.
Adding back removed channels
You can add back removed channels from the Edit Channels screen only. Removed channels are displayed in gray in
the Edit Channels screen. To add back a removed channel, select it, and then select Restore.
Changing a channel name
After selecting a channel to change in Edit Channels, select Rename Channel to change the channel name.
" This function is only available for selected channels.
" This function is available for analog channels only.
- 58 -
Using Program Rating Lock
Settings Broadcasting Program Rating Lock Settings Try Now
This function is useful for controlling what children watch on TV. Program Rating Lock Settings does not, however,
block programs originating from external sources, such as Blu-ray players, DVD players, or USB files.
Every time you access Program Rating Lock Settings, you must enter the security PIN. You must also enter this PIN
to watch a blocked program. The default PIN is "0000." To change the PIN, go to Settings General
System Manager Change PIN.
" Program Rating Lock Settings may not be supported depending on your input signal.
" For more information about how to set your password, refer to "Setting up a password."
" For more information about the rating system of different countries, refer to "Blocking programs based on their TV Rating."
Watching blocked / restricted programs
To watch a blocked program, enter the PIN when requested.
When initially showing a restricted program or movie, the screen is blank because the Program Rating Lock Settings
blocks it. Enter the PIN to unblock the program when a message appears requesting the code.
- 59 -
Creating a Personal Favorites List
Designate frequently watched channels as favorite channels.
Favorite channels are highlighted in the Edit Channels and Channel List screens with the symbol. You can create
up to five favorites lists so that your family members can create their own personal favorites list.
Registering channels as favorites
Live TV Channel List
1.
Press the right directional button on your remote control.
2.
Select Favorites.
3.
Select one of the five favorites lists.
4.
Move to Edit Favorites.
5.
Select a channel to add to the favorites list.
6.
Select icon.
The selected channel is registered in the favorites list.
Viewing and selecting channels on Favorites lists only
Live TV Channel List
1.
Press the right directional button on your remote control.
2.
Select Favorites.
3.
Select the desired list among the five favorites lists on the screen.
The channels in the selected favorites list appear.
" Only favorites lists that contain registered channels will display channels.
- 60 -
Editing a Favorites List
Edit a favorites channel list.
Live TV Channel List
After pressing the right directional button on your remote control, select Favorites Favorites 1 - Favorites 5 Edit
Favorites. The Edit Favorites screen appears.
Adding channels to a favorites list
Select channels to add, and then select the icon. The selected channels are added to the favorites list.
Removing channels from a favorites list
Select channels in a favorites list, and then select the icon.
Rearranging a favorites list
Select one or more channels, and then select Change order. The Change order highlight appears. Press the up/down
directional buttons to indicate the new location for the channels. Press the Select button to set the channels into
their new location.
Renaming a favorites list
Select the favorites list you want to rename, and then select Rename Favorites. Enter a new name using the on-
screen keyboard that appears, and then select Done.
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TV-Viewing Support Functions
Use the functions that are available while watching TV.
Changing the broadcast signal
Live TV Channel List
After pressing the right directional button on your remote control, and then move the focus to Air or Cable, press the
Select button.
" You do not need to use this function if your TV is connected to a cable box or satellite box.
Scanning for available channels
Settings Broadcasting Auto Program Try Now
" Do not use this function if your TV is connected to a cable box or satellite box.
" If the TV has saved channels, Auto Program deletes the existing list, and then saves the newly scanned channels.
Configuring advanced broadcasting audio settings
Settings Broadcasting Audio Options
Audio Options functions differently for analog and digital channels.
" This function may not be supported depending on the model or geographical area.
- 62 -
Selecting a Language
Settings Broadcasting Audio Options Preferred Language
This is the language you will hear while watching TV if the language is included in the broadcast signal.
Listening to Multi-Track Sound
Settings Broadcasting Audio Options Multi-Track Sound
Checking digital channel signal info and strength
Settings Support Self Diagnosis Signal Information Try Now
" If your TV is attached to a separate, over-the-air antenna, you can use the signal strength information to adjust the antenna
for increased signal strength and improved HD channel reception.
" This function is only available for digital channels.
" This function may not be supported depending on the geographical area.
- 63 -
Picture and Sound
You can change the settings for the picture and the sound according to your preference.
Adjusting the Picture Quality
Change the Picture Mode and adjust Expert Settings.
Choosing a picture mode
Settings Picture Picture Mode Try Now
You can select the Picture Mode that provides the best viewing experience.
● Dynamic
Makes the picture brighter and clearer in bright viewing environments.
● Standard
Is the default mode suitable for general viewing environments.
● Natural
Reduces eye strain for a comfortable viewing experience.
● Movie
Is suitable for watching TV or movies in a dark room.
" This function may not be supported depending on the model.
- 64 -
Configuring advanced picture settings
Settings Picture Expert Settings Try Now
Configure the screen settings to your taste by using the following functions:
● Backlight Try Now
● Brightness Try Now
● Contrast Try Now
● Sharpness Try Now
● Color Try Now
● Tint (G/R) Try Now
● Apply Picture Settings Try Now
● Digital Clean View Try Now
● Contrast Enhancer Try Now
● Film Mode Try Now
" This function is only available when the input signal is TV, AV, Component (480i, 1080i), or HDMI (1080i).
● Color Tone Try Now
● White Balance Try Now
● Gamma Try Now
● Color Space Settings Try Now
● Reset Picture Try Now
- 65 -
Setting the Viewing Environment for External Devices
You can optimize the TV for viewing specific video formats.
Playing games on an optimized screen
Settings General External Device Manager Game Mode
You can enable game mode to optimize the TV's settings for playing video games with a gaming console, such as a
PlayStation™ or Xbox™.
" The game mode is not available for normal TV viewing.
" The screen may shake somewhat.
" When Game Mode is enabled, Picture Mode and Sound Mode are switched to Game automatically.
" To use a different external device on the same port, remove the game console connection, turn off Game Mode, and then
connect the external device to the port.
Using HDMI black level
Settings General External Device Manager HDMI Black Level Try Now
Use HDMI Black Level to adjust the black level to compensate for low black levels, low contrast, or dull colors
generated by external devices connected to the TV via an HDMI cable.
" This function is only available when the input signal connected to the TV via an HDMI connector is set to RGB444.
- 66 -
Changing the Picture Size and Position
Change the picture size and position for your TV.
Changing the picture size
Settings Picture Picture Size Settings Picture Size Try Now
You can change the size of the picture displayed on the TV screen.
● 16:9 Standard
● Custom
● 4:3
" Supported picture sizes differ with the input signal. For more information about supported picture sizes, refer to "Picture
sizes and input signals."
Fitting the picture to the screen
Settings Picture Picture Size Settings Fit to Screen Try Now
" This function may not be supported depending on the Picture Size setting.
" This function may not be supported depending on the broadcast signals.
Adjusting the picture size and/or position
Settings Picture Picture Size Settings Zoom and Position Try Now
" This function is available only if Picture Size is set to Custom.
" To change the picture position on analog channels, first enlarge the picture and then change the position.
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Configuring a Sound Mode and Expert Settings
Change the Sound Mode and adjust Expert Settings.
Choosing a sound mode
Settings Sound Sound Mode Try Now
You can select a favorite sound mode suitable for the content type or the listening environment.
● Standard
● Optimized
● Amplify
" When an external device is connected, Sound Mode may change accordingly.
" This function may not be supported depending on the model.
Configuring advanced sound settings
Settings Sound Expert Settings Try Now
You can personalize the sound quality by adjusting the following settings.
● Balance Try Now
● Equalizer Try Now
● HDMI Input Audio Format Try Now
● Digital Output Audio Format Try Now
" If you use a receiver that does not support Dolby Digital Plus, you will hear no sound if you select Dolby Digital+.
" The Dolby Digital+ option is only available via ARC(HDMI) for external devices that support the format.
● Audio Delay Try Now
● Auto Volume
● Sound Feedback Try Now
● Reset Sound Try Now
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Using the Sound Support Functions
Configure the sound settings for your TV.
Selecting speakers
Settings Sound Sound Output Try Now
You can select which speakers the TV uses for audio output.
" External speakers may not be controlled with the remote control. When an external speaker is enabled, some sound menus
are not supported.
Listening to the TV through a Samsung audio device that supports the Wi-Fi
function
For more information about how to connect and use a Samsung audio device that supports the Wi-Fi function, refer
to its user manual.
" This function may not be supported depending on the model.
Using Samsung audio devices that support the Wi-Fi function to create a surround sound
configuration
Settings Sound Wi-Fi Speaker Surround Setup Try Now
If you've connected one or more Samsung wireless audio devices that support the Wi-Fi function to the TV, you can
create an optimal sound set up by configuring the surround effect settings. You can select any of the surround sound
configurations, with or without a sound bar.
A surround sound configuration can be used if all of the following conditions are met:
● Two or more Samsung wireless speakers of the same type must be connected to the same wireless network.
● The Samsung audio devices that support the Wi-Fi function must be connected to the same wireless network
as the TV.
" Surround sound configurations with a sound bar may not be supported depending on the product.
" If you activate the Screen Mirroring function while using Samsung audio devices that support the Wi-Fi function, the Wi-Fi
connection is disconnected.
" Mismatched video and audio lip-syncing may occur depending on the device type.
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System and Support
You can configure system and support settings such as clock, timers, energy usage and software updates.
Using the Time Functions and the Timers
Set the current time and use the timer function.
Setting the current time
Settings General System Manager Time Try Now
You can set the Clock manually or automatically. Once the Clock is set, you can view the current time on the TV
anytime.
You must reset the clock in the following cases:
● The power cable is disconnected and then connected.
● The Clock Mode is changed from Auto to Manual.
● The TV is not connected to the Internet.
● No broadcast signals are received.
Setting the clock automatically
Settings General System Manager Time Clock Clock Mode Auto
" This function works only when the TV is connected to the Internet or is receiving digital broadcasts through a connected
antenna.
" The accuracy of the time information received may differ with the channel and signal.
" If you get your TV signal from a cable broadcast receiver/set-top box or a satellite receiver/satellite set-top box connected
to an HDMI or Component port, you must set the current time manually.
- 70 -
Adjusting the clock for DST and time zone
Settings General System Manager Time Clock
Sets the right time by setting Daylight Savings Time (DST) and your local time zone.
● Time Zone
Selects your time zone.
" This function is only available when the Clock Mode is set to Auto.
● DST
Automatically adjusts for Daylight Saving Time (DST).
" This function is only available when the Clock Mode is set to Auto.
Changing the current time
Settings General System Manager Time Clock Time Offset
" Time Offset adjusts the time through a network connection. This function is only available if Clock Mode is set to Auto and
the TV is connected to the Internet though a local area network.
" Time Offset adjusts the time if the TV fails to receive time information through normal digital broadcast signals.
Setting the clock manually
Settings General System Manager Time Clock Clock Mode Manual
When Clock Mode is set to Manual, you can directly enter the current time. Select the Date and Time by using the
directional buttons on the remote control.
- 71 -
Using the timers
Using the sleep timer
Settings General System Manager Time Sleep Timer
You can use this function to automatically shut off the TV after a pre-set period of time. You can set the sleep timer
for up to 180 minutes after which it will turn off the TV.
Turning off the TV using the off timer
Settings General System Manager Time Off Timer
You can set Off Timer to shut off the TV automatically at a specific time. Off Timer is only available if the Clock has
been set.
- 72 -
Using the Auto Protection Time and Energy Saving Functions
Setting the Auto Protection Time and reduce the TV's energy consumption.
Setting the Auto Protection Time
Settings General System Manager Auto Protection Time Try Now
Activate a screensaver when your TV displays a still image for two hours or more.
Reducing the energy consumption of the TV
Settings General Eco Solution Try Now
You can adjust the brightness level of the TV, reduce overall power consumption, and prevent overheating.
● Ambient Light Detection Try Now
Automatically adjusts the brightness level of the TV, according to the ambient light level, to reduce power
consumption. If Ambient Light Detection has adjusted the screen brightness to a too bright or dark level, you
can select Minimum Backlight to manually adjust the minimum screen brightness.
● Minimum Backlight Try Now
When Ambient Light Detection is turned on, you can manually adjust the minimum brightness of the TV
screen. This function acts only when the value is less than the setting in Settings Picture Expert
Settings Backlight.
● Power Saving Mode Try Now
Allows you to select a brightness setting from the list to reduce the TV's power consumption.
● Motion Lighting Try Now
Adjusts the brightness in response to on-screen movements to reduce power consumption.
● Auto Power Off Try Now
Automatically turns off the TV to reduce unnecessary power consumption if there is no operation for 4 hours.
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Updating the TV’s Software
View your TV's software version and update it if necessary.
Settings Support Software Update Try Now
Updating the TV’s software to the latest version
[
DO NOT turn off the TV’s power until the update is complete. The TV will turn off and on automatically after
completing the software update. Video and audio settings will be reset to their defaults after a software
update.
Updating through the Internet
Settings Support Software Update Update Now Try Now
" Updating from the Internet requires an active Internet connection.
Updating through a USB device
Settings Support Software Update Update Now
After downloading the update file from the Samsung website and storing it on a USB device, connect the USB device
to the TV to update.
" To update using a USB flash drive, download the update package from Samsung.com to your computer. Then, save the
update package in the USB device's top-level folder. Otherwise, the TV will not be able to locate the update package.
Updating the TV automatically
Settings Support Software Update Auto Update Try Now
If the TV is connected to the Internet, you can have the TV update its software automatically while you are watching
the TV. When the background update is completed, it is applied the next time the TV is turned on.
If you agree to the Smart Hub terms and conditions, Auto Update is set to On automatically. If you want this function
disabled, use the Select button to turn it off.
" This function may take a longer time if another network function is running concurrently.
" This function requires an Internet connection.
- 74 -
Protecting the TV from Hacking and Malicious Code
Protect your TV from hacking attempts and malicious code.
Settings General System Manager Smart Security Try Now
You can use Smart Security to protect the TV from hacking and malicious code when it is connected to the Internet.
Scanning the TV and connected storage for malicious code
Settings General System Manager Smart Security Scan
If malicious code is found, the results of the scan will appear on the screen. This result window displays all malicious
code found. You can quarantine (isolate) the code. Quarantining prevents it from executing.
1.
Select all the malicious code to quarantine.
2.
Select Isolate.
The selected malicious code is relocated to the Isolated List.
" The Isolated List displays all quarantined malicious codes.
Using Other Functions
View other functions.
Running the accessibility functions
Settings General Accessibility Try Now
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Running Accessibility Shortcuts
The Accessibility Shortcuts provide easy access to the accessibility functions. To display the Accessibility Shortcuts,
press the CC/VD button. You can easily turn on or turn off the functions such as Voice Guide, Video Description, High
Contrast, Enlarge, Learn TV Remote, Learn Menu Screen, Caption, etc.
" Even if the Voice Guide is set to Off or muted, the voice guide for Accessibility Shortcuts is enabled.
" The menus may not appear depending on the model or geographical area.
Enabling voice guides for the visually impaired
Settings General Accessibility Voice Guide Settings Try Now
You can activate voice guides that describe the menu options aloud to aid the visually impaired. To activate this
function, set Voice Guide to On. With Voice Guide on, the TV provides voice guides for channel change, volume adjust,
information on current and upcoming programs, schedule viewing, other TV functions, and various content in the
Internet, and in Search.
You can go to Voice Guide, and then press the Select button to turn the function on or off.
" The Voice Guide is provided in the language that is specified on the Language screen. However, some languages are not
supported by Voice Guide even though they are listed in the Language screen. English is always supported.
" For more information about the TV language settings, refer to "Changing the menu language."
Changing the volume, speed, and pitch of the Voice Guide
You can configure the volume, speed, and pitch of the voice guide.
Enabling audio for the video description function
Settings General Accessibility Video Description Try Now
You can activate an audio guide that provides an audio description of video scenes for the visually impaired. This
function is only available with broadcasts that provide this service.
- 76 -
White text on black background (high contrast)
Settings General Accessibility High Contrast Try Now
You can change Smart Hub and setting menu screens to white text on a black background or change the transparent
TV menus to opaque so that text can be more easily read. To activate this function, set High Contrast to On.
" If High Contrast is on, some Accessibility menus are not available.
Enlarging the font (for the visually impaired)
Settings General Accessibility Enlarge Try Now
You can enlarge the size of the font on the screen. To activate, set Enlarge to On.
Learning about the remote control (for the visually impaired)
Settings General Accessibility Learn TV Remote Try Now
This function helps individuals with a visual impairment to learn the positions of the buttons on the remote control.
When this function is activated, you can press a button on the remote control and the TV will tell you its name. Press
the or EXIT buttons twice to exit Learn TV Remote.
" This function is only available in the U.S.A. and Canada.
" This function is only available when Voice Guide is enabled.
- 77 -
Learning about the TV menu
Settings General Accessibility Learn Menu Screen Try Now
Learn the menus on the TV screen. Once enabled, your TV will tell you the structure and features of the menus you
select.
" This function is only available when Voice Guide is enabled.
Showing captions
Settings General Accessibility Caption Settings Try Now
Set Caption to On to watch programs with the captions displayed.
" Captions are not displayed by programs that do not support captions.
" The TV cannot control or modify DVD or Blu-ray subtitles. To control DVD or Blu-ray subtitles, use the sub-title feature of
the DVD or Blu-ray player and the player's remote control.
Selecting the caption language
Settings General Accessibility Caption Settings Caption Mode
● Default / CC1 ~ CC4 / Text1 ~ Text4
(Analog channels only) Operates in either analog TV channel mode or when a signal is supplied from an
external device to the TV. (Depending on the broadcast signal, the analog caption function may or may not
work with digital channels.)
● Default / Service1 ~ Service6 / CC1 ~ CC4 / Text1 ~ Text4
(Digital channels only) Works with digital channels. Service1 – Service6 may not be available in digital caption
mode depending on the broadcast.
Setting the digital caption related options
Settings General Accessibility Caption Settings Digital Caption Options
You can change the font color, background color, and size settings, etc.
" The foreground and background colors and opacity settings cannot be the same.
" The Position function is activated only for programs that support broadcast captions.
- 78 -
Configuring advanced system settings
Settings General System Manager Try Now
Changing the menu language
Settings General System Manager Language Try Now
Setting up a password
Settings General System Manager Change PIN Try Now
The PIN input window appears. Enter a PIN. Enter it again to confirm it. The default PIN is "0000."
" If you forget your PIN, you can reset it with your remote control. With the TV turned on, press the following buttons on the
remote control in the order shown to reset the PIN to "0000."
Select button. ( ) (Volume Up) Select RETURN button. ( ) (Volume Down) Select RETURN button. ( )
(Volume Up) Select RETURN button.
Selecting Usage or Retail Mode
Settings General System Manager Usage Mode Try Now
You can using the TV for retail environments by setting Usage Mode to Retail Mode.
" For all other uses, select Home Mode.
" With Retail Mode, some functions are disabled, and the TV automatically resets itself after a preset amount of time.
Restoring the TV to the factory settings
Settings Support Self Diagnosis Reset Try Now
You can restore all TV settings (excluding the Internet and network settings) to the factory defaults.
1.
Select Reset. The security PIN entry window appears.
2.
Enter the security PIN, and then select Yes. All settings are then reset. The TV turns off and on again
automatically and displays the Start Setup screen.
" For more information on Start Setup, refer to the user manual that came with the TV.
- 79 -
Troubleshooting
If you have a problem with your TV, you can access various solutions while watching TV. If your problem is not
addressed in the Troubleshooting section, contact the Samsung Call Center.
Getting Support
Get help directly from Samsung if you have a problem with your TV.
Getting support through Remote Management
Settings Support Remote Management Try Now
After consenting to our service agreement, you can use Remote Management to access Remote Support and have a
Samsung service technician diagnose your TV, correct problems, and update your TV's software remotely via the web.
You can also turn Remote Management on and off.
" You can also start this function by pressing and holding the button for 5 or more seconds.
" This function requires an Internet connection.
What is Remote Support?
Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can remotely:
● Diagnose your TV
● Adjust the TV settings for you
● Perform a factory reset on your TV
● Install recommended firmware updates
How does Remote Support Work?
You can easily get Samsung Remote Support service for your TV:
1.
Call the Samsung Contact Center and ask for remote support.
2.
Open the menu on your TV and go to the Support section. ( Settings Support)
3.
Select Remote Management, then read and agree to the service agreements. When the PIN screen appears,
provide the PIN number to the technician.
4.
The technician will then access your TV.
- 80 -
Finding the contact information for service
Settings Support About This TV Try Now
You can view the address of the Samsung website, the call center phone number, your TV's model number, your TV's
software version, information about Smart Hub, and other information you may need to get service support from a
Samsung call agent or the Samsung website.
" You can also view information by scanning the QR code of your TV.
" You can also start this function by pressing and holding the (Play) button for 5 or more seconds. Continue holding the
button until the customer information pop-up window appears.
Requesting service
Settings Support Request Support Try Now
You can request service when you encounter a problem with the TV. Select the item matching the problem that
you encountered, and then select Request Now or Schedule Appointment Send. Your service request will be
registered. The Samsung Contact Center will contact you to set up or confirm your service appointment.
" You must agree to the terms and conditions for the service request.
" This function may not be supported depending on the geographical area.
" This function requires an Internet connection.
Diagnosing TV operational issues
You can diagnose issues with your TV and Smart Hub and run reset functions.
Settings Support Self Diagnosis Try Now
You can use the Picture Test to help diagnose video issues and the Sound Test to diagnose sound issues. You can also
view signal strength information for over-the-air digital signals, test the Smart Hub Internet connection, and run the
Smart Hub and TV factory reset functions.
● Start Picture Test
● Start Sound Test
● Signal Information
● Start Smart Hub Connection Test
● Reset Smart Hub
● Reset
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There Is a Problem with the Picture
When the TV has trouble with the picture, these steps may help resolve the problem.
Testing the picture
Settings Support Self Diagnosis Start Picture Test Try Now
Before you review the list of problems and solutions below, use Start Picture Test to determine if the problem is
caused by the TV. Start Picture Test displays a high definition picture you can examine for flaws or faults.
The problem Try this!
Flickering and Dimming
If your TV is flickering or dimming sporadically, you may need to disable some of the energy
efficiency features.
Disable Ambient Light Detection, Power Saving Mode, or Motion Lighting.
● Settings General Eco Solution Ambient Light Detection
● Settings General Eco Solution Power Saving Mode
● Settings General Eco Solution Motion Lighting
Component Connections/
Screen Color
If the color on your TV screen is not correct or the black and white colors are off, run Start
Picture Test.
● Settings Support Self Diagnosis Start Picture Test
If the test results indicate that the problem is not caused by the TV, do the following:
● Confirm that the video input connectors are connected to the correct external device video
output connectors.
● Check the other connections as well. If the TV is connected to an external device via
a component cable, confirm that the Pb, Pr, and Y jacks are plugged into their proper
connectors.
Screen Brightness
If the colors on your TV are correct but just a little too dark or bright, try adjusting the
following settings first.
● Settings Picture Expert Settings Backlight
● Settings Picture Expert Settings Contrast
● Settings Picture Expert Settings Brightness
● Settings Picture Expert Settings Sharpness
● Settings Picture Expert Settings Color
● Settings Picture Expert Settings Tint (G/R)
- 82 -
The problem Try this!
Unwanted Powering Off
If your TV appears to turn off by itself, try disabling some of the TV's energy efficiency
functions.
See if Sleep Timer has been enabled. The Sleep Timer automatically turns the TV off after a
specified period of time.
● Settings General System Manager Time Sleep Timer
If the Sleep Timer has not been enabled, see if Auto Power Off or Off Timer has been enabled
and disable it.
● Settings General Eco Solution Auto Power Off
● Settings General System Manager Time Off Timer
Problems Powering On
If you are having problems powering on your TV, there are a number of things to check before
calling the service department.
Confirm that the TV's power cord is connected correctly at both ends and that the remote
control is operating normally.
Make sure that the antenna cable or cable TV cable is firmly connected.
If you have a cable box or satellite box, confirm that it is plugged in and turned on.
Unable to find a Channel
If your TV is not connected to a cable box or satellite box, run Auto Program.
● Settings Broadcasting Auto Program
The TV image does not
look as good as it did in
the store.
Store displays are all tuned to digital, HD (high definition) channels.
If you have an analog cable box or satellite box, upgrade to a digital cable box or satellite box.
Use HDMI or Component cables to deliver HD (high definition) picture quality.
Many HD channels are upscaled from SD (Standard Definition) content. Look for a channel that
is broadcasting HD content.
● Cable/Satellite Subscribers: Try HD channels from the channel lineup.
● Air/Cable Antenna Connection: Try HD channels after running the Auto Program function.
● Settings Broadcasting Auto Program
Adjust the cable box or satellite box's video output resolution to 1080i or 720p.
The picture is distorted.
The compression of video content may cause picture distortions, especially in fast moving
pictures from sports programs and action movies.
If the signal reception is weak or poor, screen distortion may be visible but it is not a
malfunction.
Mobile phones used close to the TV (within 3.2 ft) may cause noise on analog and digital
channels.
The color is wrong or
missing.
If you’re using a Component connection, make sure that the Component cables are connected
to the correct jacks.
Incorrect or loose connections may cause color problems or a blank screen.
- 83 -
The problem Try this!
The color is poor or the
picture is not bright
enough.
Go to Picture and then adjust the Picture Mode, Brightness, Sharpness, and Color settings.
● Settings Picture Picture Mode
● Settings Picture Expert Settings Brightness
● Settings Picture Expert Settings Sharpness
● Settings Picture Expert Settings Color
See if Power Saving Mode has been enabled.
● Settings General Eco Solution Power Saving Mode
Try resetting the picture.
● Settings Picture Expert Settings Reset Picture
There is a dotted line on
the edge of the screen.
Change Picture Size Settings to 16:9 Standard.
● Settings Picture Picture Size Settings 16:9 Standard
" If the test picture does not appear or there is noise or distortion, the TV may have a problem. Contact Samsung’s Call Center
for assistance.
" If the test picture is displayed properly, there may be a problem with an external device. Please check the connections.
" If the problem persists, check the signal strength or refer to the external device’s user manual.
- 84 -
I Can't Hear the Sound Clearly
When the TV has difficulties with sound, these steps may help resolve the problem.
Testing the sound
Settings Support Self Diagnosis Start Sound Test Try Now
If the TV plays the Start Sound Test melody without distortion, there may be a problem with an external device or the
broadcast signal's strength.
The problem Try this!
There is no sound or the
sound is too low at maximum
volume.
Check the volume control of your TV, and then check the volume control of the external
device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV.
The picture is good but there
is no sound.
Set Sound Output to TV Speaker.
● Settings Sound Sound Output
If you are using an external device, check the device’s audio output option.
For example, you may need to change your cable box’s audio option to HDMI if the box
connected to your TV is using an HDMI cable.
To listen to computer sound, connect an external speaker to the computer’s audio output
connector.
If your TV has a headphone jack, make sure there is nothing plugged into it.
Reboot the connected device by disconnecting and then reconnecting the device’s power
cable.
No sound is heard.
Check whether the Digital Output Audio Format is set to Dolby Digital+.
If you are using a receiver that does not support Dolby Digital Plus, you will hear no sound
when you select Dolby Digital+.
● Settings Sound Expert Settings Digital Output Audio Format
Dolby Digital+
The speakers are making an
odd sound.
Run Start Sound Test.
● Settings Support Self Diagnosis Start Sound Test
Make sure that the audio cable is connected to the correct audio output connector on the
external device.
For antenna or cable connections, check the signal information. A low signal level may
cause sound distortions.
- 85 -
There Is a Problem with the Broadcast
When the TV has difficulties receiving broadcasts, these steps may help resolve the problem.
The problem Try this!
“Weak or No Signal”
displayed in TV mode/
cannot find channel.
Select Source to confirm that the correct input source has been selected.
If the TV is not connected to a cable box or satellite box, run Auto Program to search for
channels.
● Settings Broadcasting Auto Program
The TV is not receiving all
channels.
Confirm that the coaxial cable is securely connected to the TV.
Run Start Setup or Auto Program.
● Settings General Start Setup
● Settings Broadcasting Auto Program
There are no captions with
digital channels.
Go to Caption Settings and change the Caption Mode.
● Settings General Accessibility Caption Settings Caption Mode
Some channels may not have caption data.
The picture is distorted.
The compression of the video content may cause picture distortions.
This is especially true with fast moving pictures from sports programs and action movies.
A weak signal can cause picture distortions. This is not a problem with the TV.
The picture quality is low. Select high definition (HD) channels or programs.
- 86 -
My Computer Won't Connect
When the TV has difficulties connecting to a PC, these steps may help resolve the problem.
The problem Try this!
The "Mode Not Supported"
message appears.
Set your PC’s output resolution so it matches a resolution supported by the TV.
The video is OK but there is
no audio.
If you are using an HDMI connection, check the audio output setting on your PC.
If you are using an HDMI-to-DVI cable, a separate audio cable is required.
Note that the HDMI-to-DVI connection is only supported by the HDMI (DVI) port and this
port does not transmit audio.
To listen to the computer sound, connect external speakers to the audio output connection
of the computer.
The TV Won't Connect to the Internet
When the TV has difficulties connecting to the Internet, these steps may help resolve the problem.
The problem Try this!
The TV cannot connect to
your network or apps (for
Internet compatible models
only).
Make sure the TV has a network connection.
● Settings General Network Network Status
Contact your Internet service provider.
The wireless network
connection failed.
Confirm your wireless modem/router is on and connected to the Internet.
The wireless network signal
is too weak.
Position your wireless router, modem router, or access point in a central location.
Avoid putting it in a corner.
Use a wireless repeater to get an instant boost in your wireless signal strength.
Place the repeater halfway between your wireless router and your TV.
- 87 -
Anynet+ (HDMI-CEC) Isn't Working
When Anynet+ (HDMI-CEC) isn't working, these steps may help resolve the problem.
The problem Try this!
Anynet+ does not work.
Confirm that the device is an Anynet+ device. The Anynet+ system supports Anynet+ devices
only.
Check if the power cord of the Anynet+ device is properly connected.
Check the cable connections of the Anynet+ device.
Go to Anynet+ (HDMI-CEC) and see if Anynet+ (HDMI-CEC) has been set to On.
● Settings General External Device Manager Anynet+ (HDMI-CEC)
Anynet+ may not function when some other functions are active, including Channel Search,
Smart Hub, Initial Setup, etc.
If you have disconnected and then reconnected the HDMI cable, scan for devices again or turn
your TV off and on.
I want to start Anynet+.
Move the focus to the Anynet+ device at Source, and then press the up directional
button.
Check if the Anynet+ device is properly connected to the TV, and then select Anynet+ (HDMI-
CEC) menu to see if Anynet+ (HDMI-CEC) is set to On.
● Settings General External Device Manager Anynet+ (HDMI-CEC)
I want to exit Anynet+.
Set Anynet+ (HDMI-CEC) to Off.
● Settings General External Device Manager Anynet+ (HDMI-CEC)
The message "Connecting
to Anynet+ device..." or
"Disconnecting from
Anynet+ device" appears
on the screen.
You cannot use the remote control when the TV is configuring Anynet+ or switching to a
viewing mode.
Use the remote control after the TV has completed the Anynet+ configuration or has switched
to a viewing mode.
The Anynet+ device won't
play.
You cannot use the play function when Start Setup is in progress.
The connected device is
not displayed.
Check whether the device supports Anynet+.
Anynet+ devices must be connected to the TV using an HDMI cable. Make sure the device is
connected to your TV with an HDMI cable. Some HDMI cables may not support Anynet+.
Check whether the HDMI cable is properly connected.
Go to Anynet+ (HDMI-CEC) and see if Anynet+ (HDMI-CEC) has been set to On.
● Settings General External Device Manager Anynet+ (HDMI-CEC)
Scan for Anynet+ devices again.
If the connection is terminated because there has been a power failure or the HDMI cable has
been disconnected, please scan for the device again.
The TV audio is not being
played through the
receiver.
Make sure that the receiver is connected to the TV's HDMI (ARC) port with an HDMI cable.
Confirm that the receiver is HDMI (ARC) compatible.
If the receiver is not HDMI (ARC) compatible, connect the TV and receiver with an optical cable.
- 88 -
I Have Trouble Launching/Using Apps
When apps aren't working, these steps may help resolve the problem.
The problem Try this!
I launched an app, but
it's in English. How can I
change the language?
Languages supported by the app may be different from the user interface language.
The ability to change the language depends on the service provider.
My application is not
working.
Check with the service provider.
Refer to the Help section on the application service provider's website.
My File Won't Play
When files don't play, this may help resolve the problem.
The problem Try this!
Some files can't be
played.
This problem may occur with high-bitrate files.
Most files can be played back, but you might experience problems with high-bitrate files.
I Want to Reset the TV
Initialize the settings to factory defaults.
Reset Path Description
Reset Settings
Settings
Support Self Diagnosis
Reset
Resets Picture, Sound, Broadcasting, and all other settings, except
for the network settings, to the default settings.
Reset Smart Hub
Settings
Support Self Diagnosis
Reset Smart Hub
Resets all Smart Hub settings to their factory defaults and
deletes all information related to Samsung accounts, linked
service accounts, Smart Hub service agreements, and Smart Hub
applications.
Reset Picture
Settings
Picture Expert Settings
Reset Picture
Resets current picture settings to the default settings.
Reset Sound
Settings Sound
Expert Settings Reset
Sound
Resets current sound settings to the default settings.
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Other Issues
Use these procedures to resolve other issues that may occur.
The problem Try this!
The TV is hot.
Watching TV for an extended period of time causes the panel to generate heat.
The heat from the panel is dissipated through internal vents running along the top of the TV.
The bottom, however, may feel hot to the touch after extended use.
Children watching TV need constant adult supervision to prevent them from touching the
TV.
This heat, however, is not a defect and does not affect the TV's functionality.
The picture won’t display in
full screen.
HD channels will have black bars on either side of the screen when displaying upscaled SD
(4:3) content.
Black bars will appear at the top and bottom of the screen when you watch movies that have
aspect ratios different from your TV.
Adjust the picture size options on your external device or set the TV to full screen.
● Settings Picture Picture Size Settings Picture Size
The "Mode Not Supported"
message appears.
The output resolution of the attached device is not supported by the TV.
Check the TV's supported resolutions and adjust the external device’s output resolution
accordingly.
The Captions item in the TV
is grayed out.
When an external device is connected with an HDMI or Component cable, the Caption
function is unavailable.
Adjust the caption setting on the external device.
The TV smells of plastic. This smell is normal and will dissipate over time.
Signal Information under
Self Diagnosis isn't
activated.
Verify that the current channel is a digital channel.
Signal Information is only available for digital channels.
● Settings Support Self Diagnosis Signal Information
The TV is tilted to the side. Remove the base stand from the TV and reassemble it.
The stand is wobbly or
crooked.
Make sure the indicator arrows on the stand and stand holder are properly aligned.
The remote control and/or
voice control does not work.
The TV ships with protective stickers covering some of the sensors. Make sure all of the
stickers have been removed.
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The problem Try this!
The Broadcasting function
has been deactivated.
Broadcasting is only available when the Source is set to TV.
Broadcasting cannot be accessed while you watch TV using a cable box or satellite box.
PIP is not available.
PIP is available only when an external device is connected with an HDMI or Component
cable.
Note that the function is unavailable when Smart Hub is active.
" This function may not be supported depending on the model or geographical area.
The settings are lost after
5 minutes or every time the
TV is turned off.
If Usage Mode is set to Retail Mode, the TV's audio and video settings are automatically
reset every 5 minutes.
Change Usage Mode to Home Mode.
● Settings General System Manager Usage Mode
A POP (TV’s internal banner
ad) appears on the screen.
Change Usage Mode to Home Mode.
● Settings General System Manager Usage Mode
The TV is making a popping
noise.
The expansion and contraction of the TV's outer casing may cause a popping noise.
This does not indicate a product malfunction.
The TV is safe to use.
The TV is making a
humming noise.
Your TV utilizes high-speed switching circuits and high levels of electrical current.
Depending on the TV's brightness level, the TV may seem slightly noisier than a
conventional TV.
Your TV has undergone strict quality control procedures that meet our demanding
performance and reliability requirements.
Some noise coming from the TV is considered normal and is not an acceptable cause for an
exchange or refund.
The software update over
the Internet has failed.
Check the network connection status.
● Settings General Network Network Status
If the TV is not connected to a network, connect it to a network.
The upgrade stops if you already have the latest software version.
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Precautions and Notes
You can get instructions and information that you must read after installation.
Read Before Using APPS
Read this information before using APPS.
● Due to the product characteristics featured on Samsung Smart Hub, as well as limitations in available content,
certain features, applications, and services may not be available on all devices or in all territories. Visit http://
www.samsung.com for more information on specific device information and content availability. Services and
content availability are subject to change without prior notice.
● Samsung Electronics takes no legal responsibility whatsoever for any interruption of app services caused by
the service provider for any reason.
● Application services may be provided in English only and available content may differ with the geographical
area.
● For more information about applications, visit the applicable service provider's website.
● An unstable Internet connection may cause delays or interruptions. In addition, applications may terminate
automatically depending on the network environment. If this occurs, check your Internet connection and try
again.
● Application services and updates may become unavailable.
● Application content is subject to change by the service provider without prior notice.
● Specific services may differ with the version of the application installed on the TV.
● An application's functionality may change in future versions of the application. If this occurs, run the
application's tutorial or visit the service provider's website.
● Depending on the service provider's policies, certain applications may not support multitasking.
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Read Before Using the Internet Function
Read this information before using the Internet function.
● The Internet function is not compatible with Java applications.
● File download is not supported.
● The Internet function may not be able to access certain websites.
● The TV does not support playback of flash videos.
● E-commerce for online purchases is not supported.
● With websites that have scrollable windows, scrolling a window can result in corrupted characters.
● ActiveX is not supported.
● Only a limited number of fonts are supported. Certain symbols and characters may not be displayed properly.
● The response to remote commands and the resulting on-screen display may be delayed while a web page is
loading.
● Loading a web page may be delayed or suspended completely with certain operating systems.
● Copy and paste operations are not supported.
● When composing an email or a simple message, certain functions such as the font size and color selection may
not be available.
● There is a limit to the number of bookmarks and the size of the log file that can be saved.
● The number of windows that can be opened concurrently differs with the search conditions and the TV model.
● Web browsing speed will differ with the network environment.
● Embedded videos in a web page cannot be played at the same time the PIP (picture-in-picture) function is
operating.
" This function may not be supported depending on the model or geographical area.
● If the Clock has not been set, browsing history will not be saved.
– Settings General System Manager Time Clock
● Browsing history is saved from latest to oldest, with the oldest entries being overwritten first.
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● Depending on the types of video/audio codecs supported, you may not be able to play certain HTML5 video
and audio files.
● Video sources from PC-optimized streaming service providers may not play properly on our proprietary
Internet browser.
Read before setting up a wireless Internet connection
Precautions for wireless Internet
● This TV supports the IEEE 802.11 a /b /g /n /ac communication protocols. Samsung recommends using IEEE
802.11n. Video files stored on a device connected to the TV via a Home Network may not play back smoothly.
" Some of the IEEE 802.11 communication protocols may not be supported depending on the model.
● To use wireless Internet, the TV must be connected to a wireless router or modem. If the wireless router
supports DHCP, the TV can use a DHCP or static IP address to connect to the wireless network.
● Select a channel that is not currently being used by the wireless router. If the channel set is currently being
used by the wireless router to communicate with another device, the result is usually interference and/or a
communications failure.
● Most wireless networks have an optional security system. To enable a wireless network's security system,
you need to create a password using characters and numbers. This password is then needed to connect to a
security-enabled AP.
Wireless security protocols
The TV only supports the following wireless network security protocols. The TV cannot connect to non-certified
wireless routers.
– Authentication Modes: WEP, WPAPSK, WPA2PSK
– Encryption Types: WEP, TKIP, AES
In compliance with the newest Wi-Fi certification specifications, Samsung TVs do not support WEP or TKIP security
encryption in networks running in the 802.11n mode. If the wireless router supports WPS (Wi-Fi Protected Setup),
you can connect the TV to your network using PBC (Push Button Configuration) or a PIN (Personal Identification
Number). WPS automatically configures the SSID and WPA key settings.
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Read Before Playing Photo, Video, or Music Files
Read this information before playing media content.
Limitations to the use of photo, video, and music files Try Now
● The TV supports MSC (Mass Storage Class) USB devices only. MSC is a class designation for mass storage
devices. Types of MSC devices include external hard drives, flash card readers, and digital cameras. (USB hubs
are not supported.) These kinds of devices must be connected directly to the USB port. The TV may not be able
to recognize a USB device or read the files on the device if it is connected with a USB extension cable. Do not
disconnect USB devices while they are transferring files.
● When connecting an external hard drive, use the USB (HDD) port. We recommend that you use an external
hard drive with its own power adapter.
● Certain digital cameras and audio devices may not be compatible with the TV.
● If there are multiple USB devices connected to the TV, the TV might not be able to recognize some or all the
devices. USB devices that use high-power input should be connect to the USB [5V, 1A] port.
● The TV supports the FAT, exFAT, and NTFS file systems.
● After sorting files in the Folder view mode, the TV can display up to 1,000 files per folder. If the USB device
contains more than 8,000 files and folders, however, some files and folders might not be accessible.
● Certain files, depending on how they are encoded, may not play on the TV.
● Certain files are not supported on all models.
● DivX and DTS codecs are not supported by the Samsung TV models released in 2018.
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Supported external subtitles
Name Format
MPEG-4 Timed text .ttxt
SAMI .smi
SubRip .srt
SubViewer .sub
Micro DVD .sub or .txt
SubStation Alpha .ssa
Advanced SubStation Alpha .ass
SMPTE-TT Text .xml
Supported internal subtitles
Name Container
Xsub AVI
SubStation Alpha MKV
Advanced SubStation Alpha MKV
SubRip MKV
VobSub MKV
MPEG-4 Timed text MP4
TTML in smooth streaming MP4
SMPTE-TT TEXT MP4
SMPTE-TT PNG MP4
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Supported image formats and resolutions
File extension Format Resolution
*.jpg
*.jpeg
JPEG 15360 x 8640
*.png PNG 4096 x 4096
*.bmp BMP 4096 x 4096
*.mpo MPO 15360 x 8640
" The MPO format is supported partly.
Supported music formats and codecs
File extension Format Codec Note
*.mp3 MPEG MPEG1 Audio Layer 3
*.m4a
*.mpa
*.aac
MPEG4 AAC
*.flac FLAC FLAC
Supports up to 2 channels
*.ogg OGG Vorbis
Supports up to 2 channels
*.wma WMA WMA
WMA is supported up to 10 Pro 5.1 channels, M2 profile.
WMA1, WMA lossless / Voice are not supported.
*.wav wav wav
*.mid
*.midi
midi midi
Supports type 0 and type 1.
Seek is not supported.
Supports USB device only.
*.ape ape ape
*.aif
*.aiff
AIFF AIFF
*.m4a ALAC ALAC
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Supported video codecs
File
format
Container Video codecs Resolution
Frame rate
(fps)
Bitrate
(Mbps)
Audio codecs
H.264 BP/MP/HP
60
HEVC (H.265 - Main, Main10)
*.avi
*.mkv
Motion JPEG 30
*.asf
*.wmv
MVC
Dolby Digital
LPCM
*.mp4
*.mov
AVI
MKV
MPEG4 SP/ASP
ADPCM(IMA, MS)
AAC
*.3gp
*.vro
ASF
MP4
Window Media Video v9 (VC1) 60
HE-AAC
WMA
*.mpg
*.mpeg
*.ts
3GP
MOV
FLV
MPEG2
Dolby Digital Plus
MPEG(MP3)
*.tp
*.trp
VRO
VOB
MPEG1 1920 x 1080 20
G.711(A-Law,
μ-Law)
*.mov
*.flv
PS
TS
Microsoft MPEG-4 v1, v2, v3 OPUS
*.vob
*.svi
SVAF
Window Media Video v7 (WMV1),
v8 (WMV2)
*.m2ts
*.mts
H.263 Sorrenson 30
VP6
*.webm WebM VP8
60
Vorbis
*.rmvb RMVB RV8/9/10 (RV30/40) RealAudio 6
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Other restrictions
● Codecs may not function properly if there is a problem with the content.
● Video content does not play or does not play correctly if there is an error in the content or container.
● Sound or video may not work if they have standard bit rates/frame rates above the TV’s compatibility ratings.
● If the Index Table is has an error, the Seek (Jump) function will not work.
● When playing video over a network connection, the video may not play smoothly because of data transmission
speeds.
● Some USB/digital camera devices may not be compatible with the TV.
● HEVC codec is only available in MKV / MP4 / TS containers.
● The MVC codec is supported partly.
Video decoders
● H.264 is supported up to Level 4.1. (TV does not support FMO / ASO / RS)
● VC1 AP L4 is not supported.
● GMC 2 or above is not supported.
Audio decoders
● WMA is supported up to 10 Pro 5.1 channels, M2 profile.
● WMA1, WMA lossless / Voice are not supported.
● QCELP and AMR NB/WB are not supported.
● Vorbis is supported for up to 5.1 channels.
● Dolby Digital Plus is supported for up to 5.1 channels.
● The supported sample rates are 8, 11.025, 12, 16, 22.05, 24, 32, 44.1, and 48 KHz, and differ with the codec.
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Read After Installing the TV
Read this information after installing the TV.
Picture sizes and input signals
The Picture Size settings are applied to the current source. The applied Picture Size Settings will remain in effect
whenever you select that source unless you change them.
Input signal Picture size
Component 16:9 Standard, Custom, 4:3
Digital channel (720p) 16:9 Standard, Custom, 4:3
Digital channel (1080i, 1080p) 16:9 Standard, Custom, 4:3
HDMI (720p) 16:9 Standard, Custom, 4:3
HDMI (1080i, 1080p) 16:9 Standard, Custom, 4:3
USB (720p) 16:9 Standard, Custom, 4:3
USB (1080i/p @ 60 Hz) 16:9 Standard, Custom, 4:3
Installing an anti-theft lock
An anti-theft lock is a physical device that can be used to protect the TV against theft. Look for the lock slot on the
back of the TV. The slot has a icon next to it. To use the lock, wrap the lock cable around an object that is too heavy
to carry and then thread it through the TV's lock slot. The lock is sold separately. The method of using an anti-theft
lock may differ for each TV model. Refer to the lock's user manual for more information.
" This function may not be supported depending on the model or geographical area.
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Read Before Connecting a Computer (Supported Resolutions)
Check the resolutions supported for PC input signals.
When you connect your TV to a computer, set the computer's video card to one of the standard resolutions listed in
the tables below or on the next page. The TV will automatically adjust to the resolution you choose. Note that the
optimal and recommended resolution is 1920 x 1080 at 60 Hz. Choosing a resolution not included in the tables can
result in a blank screen or just the power indicator turning on. Refer to the user manual of your graphics card for
compatible resolutions.
" Optimal resolution depends on your model.
IBM
Resolution
(Dots x lines)
Display format
Horizontal
frequency
(KHz)
Vertical frequency
(Hz)
Clock frequency
(MHz)
Polarity
(horizontal /
vertical)
720 x 400 70 Hz 31.469 70.087 28.322 - / +
MAC
Resolution
(Dots x lines)
Display format
Horizontal
frequency
(KHz)
Vertical frequency
(Hz)
Clock frequency
(MHz)
Polarity
(horizontal /
vertical)
640 x 480 67 Hz 35.000 66.667 30.240 - / -
832 x 624 75 Hz 49.726 74.551 57.284 - / -
1152 x 870 75 Hz 68.681 75.062 100.000 - / -
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VESA DMT
Resolution
(Dots x lines)
Display format
Horizontal
frequency
(KHz)
Vertical frequency
(Hz)
Clock frequency
(MHz)
Polarity
(horizontal /
vertical)
640 x 480 60 Hz 31.469 59.940 25.175 - / -
640 x 480 72 Hz 37.861 72.809 31.500 - / -
640 x 480 75 Hz 37.500 75.000 31.500 - / -
800 x 600 60 Hz 37.879 60.317 40.000 + / +
800 x 600 72 Hz 48.077 72.188 50.000 + / +
800 x 600 75 Hz 46.875 75.000 49.500 + / +
1024 x 768 60 Hz 48.363 60.004 65.000 - / -
1024 x 768 70 Hz 56.476 70.069 75.000 - / -
1024 x 768 75 Hz 60.023 75.029 78.750 + / +
1152 x 864 75 Hz 67.500 75.000 108.000 + / +
1280 x 720 60 Hz 45.000 60.000 74.250 + / +
1280 x 800 60 Hz 49.702 59.810 83.500 - / +
1280 x 1024 60 Hz 63.981 60.020 108.000 + / +
1280 x 1024 75 Hz 79.976 75.025 135.000 + / +
1366 x 768 60 Hz 47.712 59.790 85.500 + / +
1440 x 900 60 Hz 55.935 59.887 106.500 - / +
1600 x 900RB 60 Hz 60.000 60.000 108.000 + / +
1680 x 1050 60 Hz 65.290 59.954 146.250 - / +
1920 x 1080 60 Hz 67.500 60.000 148.500 + / +
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Supported Resolutions for Video Signals
Check the resolutions supported for video signals.
VESA CVT
Resolution
(Dots x lines)
Display format
Horizontal
frequency
(KHz)
Vertical frequency
(Hz)
Clock frequency
(MHz)
Polarity
(horizontal /
vertical)
1920 x 1080 100 Hz 112.500 100.000 297.000 + / +
1920 x 1080 120 Hz 135.000 120.003 297.000 + / +
" The resolution may not be supported depending on the model.
CEA-861
Resolution
(Dots x lines)
Display format
Horizontal
frequency
(KHz)
Vertical frequency
(Hz)
Clock frequency
(MHz)
Polarity
(horizontal /
vertical)
720 (1440) x 576i 50 Hz 15.625 50.000 27.000 - / -
720 (1440) x 480i 60 Hz 15.734 59.940 27.000 - / -
720 x 576 50 Hz 31.250 50.000 27.000 - / -
720 x 480 60 Hz 31.469 59.940 27.000 - / -
1280 x 720 50 Hz 37.500 50.000 74.250 + / +
1280 x 720 60 Hz 45.000 60.000 74.250 + / +
1920 x 1080i 50 Hz 28.125 50.000 74.250 + / +
1920 x 1080i 60 Hz 33.750 60.000 74.250 + / +
1920 x 1080 24 Hz 27.000 24.000 74.250 + / +
1920 x 1080 25 Hz 28.125 25.000 74.250 + / +
1920 x 1080 30 Hz 33.750 30.000 74.250 + / +
1920 x 1080 50 Hz 56.250 50.000 148.500 + / +
1920 x 1080 60 Hz 67.500 60.000 148.500 + / +
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Blocking programs based on their TV Rating
Read this information before viewing a blocking program.
To block content, select a rating category to lock. All programs at that level and higher are blocked and require the
PIN to watch. To unblock a category, select the lock icon. To unblock all the categories in a row, select the lock under
ALL.
" This function may not be supported depending on the model or geographical area.
Categories on the left:
● TV-Y: Young children
● TV-Y7: Children 7 and over
● TV-G: General audience
● TV-PG: Parental guidance
● TV-14: Viewers 14 and over
● TV-MA: Mature audience
Categories on the top:
● ALL: Lock all TV ratings.
● FV: Fantasy violence
● V: Violence
● S: Sexual situations
● L: Adult Language
● D: Sexually Suggestive Dialog
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Blocking movies base on their Movie Rating (MPAA)
This rating system applies to all materials with supplied ratings in the U.S.A.
From the MPAA:
“The Motion Picture Association of America (MPAA) has implemented a rating system that provides parents or
guardians with advanced information on which films are appropriate for children.”
Select a lock beside one of the rating categories to block that category and all higher categories. To unblock a
category, select the lock icon.
● G: General audience (no restrictions).
● PG: Parental guidance suggested.
● PG-13: Parents strongly cautioned.
● R: Restricted. Children under 17 should be accompanied by an adult.
● NC-17: No children under age 17.
● X: Adults only.
● NR: Not rated.
Blocking programs based on their Canadian English Rating
This rating system applies to all rated material viewed on English-Canadian TV channels.
Select a lock beside one of the rating categories to block that category and all higher categories. To unblock a
category, select the lock icon.
● C: Programming intended for children under age 8
● C8+: Programming generally considered acceptable for children 8 years and over to watch on their own
● G: General programming, suitable for all audiences
● PG: Parental Guidance
● 14+: Programming containing themes or content that may not be suitable for viewers under the age of 14
● 18+: Adult programming
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Blocking programs based on their Canadian French Rating
This rating system applies to all rated material viewed on French-Canadian TV channels.
Select a lock beside one of the rating categories to block that category and all higher categories. To unblock a
category, select the lock icon.
● G: General
● 8 ans+: Programming acceptable for children 8 years and over to watch on their own
● 13 ans+: Programming that may not be suitable for children under the age of 13
● 16 ans+: Programming not suitable for children under the age of 16
● 18 ans+: Programming restricted to adults
Blocking Programs based on their Downloadable U.S. Rating
This rating system only applies to material originating from US DTV channels.
Parental restriction information is automatically downloaded while you watch DTV channels. This download may
take several seconds. If the information is unavailable from the broadcasting station, the Downloadable U.S. Rating
menu is deactivated.
Parental restriction levels differ with the broadcasting station. The default menu name and the Downloadable U.S.
Rating name changes depending on the downloaded information.
Even when the on-screen display is set to another language, the Downloadable U.S. Rating menu appears only in
English.
Select a lock beside one of the rating categories to block that category and all higher categories. To unblock a
category, select the lock icon.
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Buttons and functions available while playing multimedia
content
Review available media playback, control, and record buttons and descriptions of how they are used.
Press the Select button while playing any video, photo, or recorded content. The following buttons appear.
" The provided buttons or functions may differ with the media content type.
" The available buttons and functions may differ with the content you are viewing or playing.
● Pause / Play or Start
Pauses or plays the multimedia content. You can use the following functions when the video is paused.
– Slow Rewind or Slow Forward: Allows you to play a video slowly backward or forward by selecting the
or option. There are 3 playback speeds. To change the playback speed, press the option repeatedly. To
return to normal speed, select the option or press the button.
– Jump Backward / Jump Forward: Press the up directional button to move the focus to the playback control
bar, and then select the left or right directional button in the playback control bar to move backward or
forward by 10 seconds in the video.
– Move to a specific playback section, move up the focus on the playback bar, and then select one of the five
thumbnails.
" This function may not be supported depending on the file format.
● Previous / Next
Displays the previous or the next multimedia content file.
● Rewind / Fast Forward
Rewinds or fast forwards the multimedia content. To increase the rewind or fast forward speed up to 3 times
faster than normal, select the button repeatedly. To return to normal speed, select the option or press the
button.
● Repeat
Plays the current multimedia content repeatedly or all multimedia content files in the same folder repeatedly.
● Shuffle
Plays music files in random order.
● Picture Off
Plays multimedia content with the screen off.
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● Screen Fit
Fits a photo to the screen.
● Rotate left / Rotate right
Rotates a photo left or right.
● Zoom
Zooms in a photo.
● Background Music
During a slideshow, pauses or resumes the background music.
● Options
" The available options may differ with the model and content.
Function Description
Slideshow Speed Sets the slideshow speed.
Slideshow Effect Applies transition effects to the slide show.
Background Music
Plays background music while the TV displays photos.
" The music files must be saved in the same USB device as the photo files.
" To pause the background music, select Background Music on the playback screen bottom.
Subtitles
Controls video subtitles.
Subtitles: Turns the language of the subtitles on or off.
Sync: Adjusts the synchronization when the video and the subtitles are not synchronized.
Reset Sync: Resets the subtitle synchronization adjustment to 0.
Size: Changes the font size of the subtitles.
Encoding: Displays a list of encoding languages. Allows you to change the encoding language
when subtitles are displayed incorrectly.
Edge Type: Adjusts the position of text and subtitle edges.
Edge Color: Changes the color of subtitle edges.
Rotate Rotates the video.
Audio Language
Changes the audio language.
" This function is only available if the video supports multi-track sound.
Information Displays detailed information about the current multimedia content.
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License
Check the license information and trademarks applied in your TV.
Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio, Pro Logic, and the double-D symbol are trademarksof
Dolby Laboratories.
The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of
HDMI Licensing LLC in the United States and other countries.
Open Source License Notice
Open Source used in this product can be found on the following webpage. (http:// opensource.samsung.com) Open Source
License Notice is written only English.
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Accessibility Guidance
Provides a menu and a remote control guide that aid the visually impaired.
Learn the Menu Screen
Learn the menus on the TV screen. Once enabled, your TV will tell you the structure and features of the menus you
select.
Using the accessibility menu
View descriptions of accessibility menu functions.
" This function may not be supported depending on the model or geographical area.
Accessibility Shortcuts menu
Press the CC/VD button to display the Accessibility Shortcuts menu.
The Accessibility Shortcuts menu allows you to turn Voice Guide and other Accessibility functions on or off. Voice
Guide speaks the names of the menu items displayed on the screen so that people who cannot see the screen can
easily use the TV.
The menu contains a number of items including:
● Voice Guide: This function works on every screen on the TV and when turned on speaks to identify items
displayed on screen. For example, it tells you the selected volume, the current channel and program
information. It also reads out the program information in the Electronic Program Guide (EPG).
● Caption: This function allows you to turn on captions in programs that provide broadcast captions.
" In programs that provide broadcast captions, the Position function is activated so that you can change the caption
position.
● High Contrast: This function allows you to display all menus with an opaque black background and a white
font, providing maximum contrast.
● Enlarge: This function enlarges important elements on the screen such as the names of programs.
● Learn TV Remote: Learn the names and functions of the buttons on remote control. On this screen, pressing
the power button (top left button) will turn off the TV, but when any other button is pressed the TV will say the
button name and briefly tell what that button does. This teaching mode helps you to learn the location and
operation of the buttons on the remote without affecting normal TV operation. Press the or EXIT buttons
twice to exit Learn TV Remote.
● Learn Menu Screen: Learn the menus on the TV screen. Once enabled, your TV will tell you the structure and
features of the menus you select.
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Opening the Accessibility Shortcuts menu
If you press the CC/VD button while Voice Guide is turned off, the Accessibility Shortcuts menu appears and Voice
Guide starts. You can turn on or turn off the functions such as Voice Guide, Video Description, High Contrast,
Enlarge, Caption, and you can move to the Learn TV Remote and Learn Menu Screen pages.
" Learn TV Remote and Learn Menu Screen are only available when Voice Guide is enable.
Using the Accessibility Shortcuts menu
To use the Accessibility Shortcuts menu, you will need to locate the Directional and Select buttons. To learn where
the buttons are located, refer to the Learn TV Remote menu.
Use the up and down directional buttons to move between the menu items. Press the Select button to turn on or
turn off the function indicated by the menu where you are located. Again, use the up and down directional buttons to
move between options and press Select to choose an option. To close this menu, use the right directional button to
get to the Close option and select this, or press the button.
Step by Step instructions to run the options
Turning on Voice Guide
1.
Press the CC/VD button on the remote. The Accessibility Shortcuts menu appears.
2.
Press the up or down directional buttons on the remote to move to and highlight the Voice Guide option.
3.
Press the Select button on the remote to turn Voice Guide on or off.
4.
Close the menu either by pressing on the remote or by pressing the right directional button to highlight
Close, and then pressing the Select button.
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Turning on Video Description
1.
Press the CC/VD button on the remote. The Accessibility Shortcuts menu appears.
2.
Press the up or down directional buttons on the remote to move to and highlight the Video Description option.
3.
Press the Select button on the remote to turn Video Description on or off.
4.
Close the menu either by pressing on the remote or by pressing the right directional button to highlight
Close, and then pressing the Select button.
Learning TV Remote
1.
Press the CC/VD button on the remote. The Accessibility Shortcuts menu appears.
2.
Press the up or down directional buttons on the remote to move to and highlight the Learn TV Remote option.
3.
Press the Select button on the remote. You are now in the e-Manual and specifically on the Learn TV Remote
page.
4.
Press a button on the remote. The name and function of the button are heard.
5.
When you have finished and want to exit the e-Manual, press the button twice to exit Learn TV Remote.
" This function is only available when Voice Guide is enabled.
Accessing the main accessibility menu to change Voice Guide settings
You can also go to an accessibility menu from the TV settings menu. This provides more options, for example, to
change the speed of Voice Guide.
The TV will not verbalize this menu unless Voice Guide is already turned on.
1.
Press the button.
2.
Press the left directional button until you reach Settings.
3.
Press Select and a menu will open.
4.
Press the down directional button to reach General, and then press Select to open this menu.
5.
Use the directional buttons to go to the Accessibility menu, and then press Select to open this menu.
6.
The menu will appear with Voice Guide Settings being the first menu. Highlight Voice Guide Settings, and then
press Select.
7.
A menu appears with the options to change Voice Guide and Volume, Speed, Pitch.
8.
Select the menu using the directional buttons, and then press Select.
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Using the TV with Voice Guide on
You can turn on Voice Guide that describe the menu options aloud to aid the visually impaired.
Watching TV
Turning the TV on
Press the button to turn the TV on. Voice guide will speak the channel name.
Changing channel
You can change the channel in a number of ways. Every time you change channels, the new channel details will be
announced. The ways to change the channel are below.
● Channel List ( Live TV Channel List)
Press the button. The Home Screen appears. Use the directional button to move to Live TV. Then use the up
the directional buttons to move to Channel List, and then press the Select button. In the Channel List, use the
up or down directional buttons to move to the desired channel, and then press the Select button.
● Use the number buttons directly or press the CH button on the standard remote control to change the
channel.
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Changing volume
Use the volume button on the left to change the volume. Every time you change the volume, the new volume level
will be announced.
Using program information
When watching TV, press the Select button to view program information which then appears at the top of the screen.
Voice Guide will say program subtitles or audio descriptions if they are available. To view more detailed program
information, press and hold the Select button. Voice Guide will say more details such as a synopsis of the program.
Press the left or right directional button to see what you can watch next on the same channel. Press the up or down
directional button to move to other channels and to see which programs are currently being broadcast on them.
Press to go back or close the program details.
" This function may not be supported depending on the geographical area.
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Using the guide
See an overview of each channel's program lineup.
When you want to know the program information for each channel while watching a broadcast program, press the
GUIDE button on the remote control. Use the directional buttons to view the program information.
Live TV Guide
You can see the daily program schedules for each broadcaster and program information in the Guide. You can select
programs to schedule for viewing.
" The information in the Guide is for digital channels only. Analog channels are not supported.
" If the Clock is not set, the Guide is not provided. Set the Clock first. ( Settings General System Manager
Time Clock)
If you need to set the clock again, follow the instructions below.
1.
Press the button to open Smart Hub.
2.
Press the left directional button to move to Settings.
3.
Press the Select button to display the Settings menu screen.
4.
Use the up and down directional buttons to move to the General menu, and then press the Select button.
5.
Use the up and down directional buttons to move to the System Manager menu, and then press the Select
button.
6.
Select the Time menu, and then press the Select button.
7.
Select the Clock menu, and then press the Select button.
8.
Select the Clock Mode menu, press the Select button, and then select Auto or Manual.
" If you select Manual, you can move to the Date or Time menu below to set the time.
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When you open the Guide, a table grid of channels and programs is displayed. The top row displays Channel Filter
then the day and times. Each row has a channel name on the left and programs on that channel on the right.
In the Guide, use the up and down directional buttons to move between channels and use the left and right
directional buttons to move between programs within a channel. You can use the button to go to the current
time.
When you move the focus to a program, you will hear the detailed informations about the selected program. You will
also hear if the Video Description and Caption are available for the program. When you move the focus to a different
channel, you will hear the channel name and number, and the program details. If you move to a different day, you
will hear the day announced for the first program you reach on that day. The day is not repeated, so if you are not
sure what the day is, you can move forwards and backwards 24 hours and then the day will be announced.
To view a program on now
In the Guide, move to the program currently broadcasting, and then press the Select button to go to live TV on the
selected channel and program.
Other options in the guide
In the Guide, move to a broadcast scheduled program, and then press the Select button. A pop-up menu listing the
functions below appears. For the program you are currently watching, press and hold the Select button.
Use the up and down directional buttons to move within this menu, and then press Select to choose an item. Press
to close the menu and go back to the Guide.
● Schedule Viewing
You can schedule viewing for a broadcast scheduled program.
● Cancel Scheduled Viewing
You can cancel your scheduled viewings.
" This function may not be supported depending on the model or geographical area.
● View Details
You can see the detailed information on the selected program. The information may differ with the broadcast
signal. If the information is not provided with the program, nothing appears.
Press Select on the View Details option. This will open the details pop-up window for that program which
will display a synopsis. The details pop-up window consists of detailed information and the OK option. After
reading the detailed information, press the Select button on the remote control to close the pop-up window.
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Displaying your favorite channels:
If you have set up favorite channels, you will be able to filter the Guide so that only those channels are shown. This
makes it easier to find channels you want.
To display your favorites list, move to the current time (press the button) and then press the left directional
button to move to the list of channels. Use the up directional button to move up the list until you reach the Filter By
: All option. Press Select to bring up a list of options. Use the up and down directional buttons to move between the
categories in the list. Highlight the option you want, for example, Favorites 1, and then press Select. The Guide will
then show the information for only those channels.
" When you have set a filter in the Guide, it will remain when you close and re-open the Guide. If you find that you don’t have
the channels you think you should, it is a good idea to check the category, and then select “Filter By : All” which will display
all tuned channels.
Setting Up a Schedule Viewing
Configure the TV to show a specific channel or program at a specific time and date.
The icon appears next to programs that have been configured for a schedule viewing.
" To set up a schedule viewing, you must first set the TV's clock ( Settings General System Manager Time
Clock).
Setting up a schedule viewing
● The Guide Screen
On the Guide screen, select a program you would like to view, and then press and hold the Select button.
Select Schedule Viewing on the pop-up menu that appears.
● The Program Info Screen
Press the Select button while watching the TV. The Program Info window appears. Select a broadcast
scheduled program by using the left or right directional buttons, and then press the Select button. You can
schedule watching the program by selecting Schedule Viewing.
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Cancelling a scheduled viewing
You have two ways to cancel a scheduled viewing.
1. Cancelling a scheduled viewing from the Guide
Live TV Guide
Move to the program you want to cancel scheduled viewing for, and then press the Select button. Move to Cancel
Scheduled Viewing, and then press the Select button. When a pop-up message asking you to cancel the selected
scheduled viewing appears, select Yes. The selected scheduled viewing is canceled and the screen returns to the
Guide screen.
2. Cancelling a scheduled viewing from Smart Hub
Live TV Schedule Manager Scheduled Manually Delete
1.
Press the button to open Smart Hub, and then press the left or right directional button to move to Live TV.
Press the up directional button to move to the top row, and then press the left or right directional button to
move to Schedule Manager.
2.
Press Select to open Schedule Manager.
3.
Use the down directional button to move to the list of programs scheduled to view.
4.
Use the right directional button to move to the Delete option, and then press the Select button to delete the
selected item.
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Using the Channel List
See how to list the channels available on your TV.
Live TV Channel List
Using Channel List, you can change the channel or check programs on other digital channels while watching TV.
Press the button on the remote to open Smart Hub, press the left or right directional buttons to move to Live TV,
press the up directional button to move to the top row, press the right directional button to move to Channel List,
and then press the Select button. This shows a list of the channels and the program currently on. The focus will be
on the channel you are currently watching, showing channel name, channel number, and program title.
Use the up and down directional buttons to move within the channel list.
Press the right directional button in the Channel List to move to the Category List. Use the up and down directional
buttons to move within this list. Press the Select button to choose a category you want from the Category List. The
Category List contains All Channels and Favorites. Use the up and down directional buttons to move to a channel
you want to view, and then press the Select button.
● All Channels
Displays the channels that have been automatically searched.
● Favorites
Displays Favorites 1 to Favorites 5. Use the up and down directional buttons to move between the lists of
favorites. Highlight the one you want, and then press Select. The channel list will now show only the channels
in this list.
" This option is only available on specific models in specific geographical areas.
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Creating a Personal Favorites List
Designate frequently watched channels as favorite channels.
Favorite channels are highlighted in the Edit Channel and Channel List screens with the symbol .
Registering channels as favorites
Live TV Channel List
1.
Press the right directional button to move to the Category List.
2.
Select Favorites.
3.
Select a favorites list. When you select a favorites list, the Edit Favorites screen appears.
4.
Move to the channel you want to add, and then press the Select button.
5.
Repeat Step 4 to select all the channels you want to add.
6.
Press the right directional button to move to the icon, and then press the Select button. The selected
channels are added to the favorites list.
To add channels to a favorites list - Detail
1.
Open the Channel List.
2.
Press the right directional button to move to the Category List.
3.
Use the up and down directional buttons to move to Favorites, and then press Select. You will see Favorites 1 to
Favorites 5. Move to the list to which you want to add channels, and then press the Select button.
4.
Use the up directional button to move to Edit Favorites, and then press the Select button.
5.
In the Edit Favorites screen, move to a channel you want to add to the favorites list, and then press the Select
button.
6.
Repeat Step 5 to select all channels you want to add.
7.
Press the right directional button to move to the icon, then press the Select button. The selected channels
are added to the favorites list.
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Deleting channels from a favorites list – Detail
1.
Open the Channel List.
2.
Press the right directional button to move to the Category List.
3.
Use the up and down directional buttons to move to Favorites, and then press Select. You will see Favorites 1 to
Favorites 5. Move to the list from which you want to delete channels, and then press the Select button.
4.
Use the up directional button to move to Edit Favorites, and then press the Select button.
5.
In the Edit Favorites screen, move to a channel you want to delete from the favorites list, and then press the
Select button.
6.
Repeat Step 5 to select all channels you want to delete.
7.
Press the left directional button to move to the icon, and then press the Select button. The selected
channels are deleted from the favorites list.
Viewing and selecting channels on favorites lists only
Live TV Channel List
1.
Open the Channel List.
2.
Press the right directional button to move to the Category List.
3.
Use the up and down directional buttons to move to Favorites, and press the Select button.
4.
The Favorites 1 to Favorites 5 appear. Move to the list you want, and then press the Select button. The channels
in the selected favorites list appear.
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Using Smart Hub
Learn how to open Smart Hub to access apps, games, movies, and more.
Smart Hub
After pressing the button on your remote control, you can surf the web and download apps with Smart Hub.
" Some Smart Hub services are for pay services.
" To use Smart Hub, the TV must be connected to the Internet.
" Some Smart Hub features may not be supported depending on the service provider, language, or geographical area.
" Smart Hub service outages can be caused by disruptions to your Internet service.
" You can view the entire text of the Terms & Policy by navigating to Settings Support Terms & Policy.
" If you want to stop using Smart Hub, you can cancel the agreement. To cancel the Smart Hub service agreement, select
Reset Smart Hub ( Settings Support Self Diagnosis Reset Smart Hub). Note that accepting and
maintaining the Smart Hub service agreement is required if you want to use Smart Hub and other features and functions
on your TV.
Press the button on your remote. This will bring up a display with 2 rows. Try moving the focus to Live TV or
another item on the bottom row. The options on the top row change depending on the item selected in the bottom
row.
The buttons to the right of Live TV provide quick access to apps such as Netflix and Amazon. Currently, many of
these apps are not accessible with Voice Guide.
Use the left and right directional buttons to move between a menu or apps on a row and the up and down directional
buttons to move between rows. Press Select to access a menu or apps.
When you open Smart Hub, you will be on Live TV or TV PLUS. Press the up directional button to move to the top row.
You will be on the Guide item. The items in this row are:
● Guide: Select to go to the Program Guide where you can view the program schedules for multiple channels.
● Channel List: Select to open the channel list to view and move to programs that are being broadcast on other
channels.
● Schedule Manager: You can go to the Schedule Manager screen.
" This function may not be supported depending on the model or geographical area.
● To the right of Schedule Manager, you can see the programs you viewed most recently and the programs that
are currently broadcasting on other channels. To go to one of those channels, move to it, and then press the
Select button.
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Using the Home Screen in Smart Hub
On the leftmost part of the Home Screen in Smart Hub is the static menu listed below. You can quickly and easily use
the listed menu items to access the main TV settings or external devices, search, and apps.
● Notification
You can view a list of notifications for all events that occur on your TV. A notification appears on the screen
when it is time to broadcast a scheduled program or when an event occurs on a registered device.
If you move the focus to Notification, and then press the Select button, a notification window appears on the
right and the following functions are available:
– Delete All: You can delete all your notifications.
– Settings: You can select services you want to be notified about. When you select Allow sound,
notifications are displayed with a notification sound.
● Settings
When the focus is moved to the icon, a list of quick settings icons appears above the top of the menu. You
can quickly set frequently used functions by clicking the icons.
– Picture Mode
You can select the picture mode that provides the best viewing experience. To change the picture mode,
press the Select button. To make fine adjustments, press the up directional button, and then select Picture
Setup.
– Sound Mode
You can select a sound mode to optimize your listening experience. To change the sound mode, press the
Select button. To make fine adjustments, press the up directional button, and then select Equalizer Setup.
– Sound Output
You can select which speakers the TV uses for audio output. To change the audio output, press the Select
button.
" Connecting Bluetooth speaker may not be supported depending on the model or geographical area.
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– Caption
You can watch TV broadcasts with captions. To activate/deactivate the accessibility features, press the
Select button. To run Accessibility Shortcuts, press the up directional button, and then select Accessibility
Shortcuts.
– Sleep Timer
You can have the TV automatically turn off at a specific time. To change the sleep time, press the Select
button. To set the specific time at which the TV turns off automatically, press the up directional button,
and then select Set Up Off Timer.
– Network
You can view the current network and Internet status. Press the up directional button, and then select
Network Status or Network Settings.
" This function may not be supported depending on the model or geographical area.
● Source
You can select an external device connected to the TV.
" For more information, refer to "Switching between external devices connected to the TV."
● Search
A virtual keyboard appears on the screen, and you can search for channels, apps, titles of movies, or apps
provided by the Smart Hub service.
" To use this feature, the TV must be connected to the Internet.
● APPS
You can enjoy a wide range of content including news, sports, weather, and games by installing the
corresponding apps on your TV.
" To use this feature, the TV must be connected to the Internet.
" For more information, refer to "Using the APPS Service."
● Universal Guide
Universal Guide is an app that allows you to search for and enjoy various content such as TV shows, dramas,
movies, and music in one place. Universal Guide can recommend content tailored to your preferences and
notify you of new drama series.
" For more information about the Universal Guide, refer to "Using the Universal Guide App."
" Images may look blurry depending on the service provider's circumstances.
" This function may not be supported depending on the model or geographical area.
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Launching the e-Manual
Open the user manual embedded in your TV.
Press the E-MANUAL button on the standard remote control to open the menu. Alternatively, press the button to
open Smart Hub, press the left directional button to move to Settings, and then press the Select button.
Use the up and down directional buttons to move to Support, and then select Open e-Manual to open the e-Manual.
Settings Support Open e-Manual
You can view the embedded e-Manual containing information about your TV's key features.
" Alternatively, you can download a copy of the e-Manual from Samsung's website.
" Words in blue (e.g., Picture Mode) indicate a menu item.
The e-Manual contains 2 rows of menu icons. Use the up and down directional buttons to move between rows and
the left and right directional buttons to move within a row. Press Select to open the section you want to read.
The e-Manual contains a section called "Learn TV Remote" in "Accessibility Guidance" (at the right corner of the
screen). This is particularly useful for people who cannot easily see the buttons on the control or who are not clear
what each button does. When you are viewing this section of the e-Manual, pressing the buttons on the remote
control will not affect the TV. Note that "Accessibility Guidance" item is only available when Voice Guide (
Settings General Accessibility Voice Guide Settings Voice Guide) is enabled.
