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68
Printing difficulties
Difficulties Suggestions
No printout. Check that the machine is plugged in and the power switch is
turned on.
Check that the toner cartridge and drum unit are installed
properly. (See Replacing the drum unit on page 103.)
Check the interface cable connection on both the machine and
your computer. (See the Quick Setup Guide.)
Check that the correct printer driver has been installed and
chosen.
Check to see if the LCD is showing an error message. (See
Error and maintenance messages on page 81.)
Check that the machine is online: (Windows Vista
®
) Click the
Start button, Control Panel, Hardware and Sound, and then
Printers. Right-click Brother DCP-XXXX Printer. Make sure
that Use Printer Offline is unchecked. (Windows
®
XP and
Windows Server
®
2003) Click the Start button and choose
Printers. Right-click Brother DCP-XXXX Printer. Make sure
that Use Printer Offline is unchecked. (Windows
®
2000)
Click the Start button and choose Settings and then Printers.
Right-click Brother DCP-XXXX Printer. Make sure that
Use Printer Offline is unchecked.
Contact your administrator to check your Secure Function
Lock settings.
The machine prints
unexpectedly or it prints
garbage.
Pull out the paper tray and wait until the machine stops
printing. Then turn off the machine’s power switch and
disconnect from the power for several minutes.
Check the settings in your application to make sure it is set up
to work with your machine.
If you are using the parallel port connection, check that the
port is BRMFC and not LPT1.
The machine prints the first
couple of pages correctly,
then some pages have text
missing.
Check the settings in your application to make sure that it is set
up to work with your machine.
Your computer is not recognizing the machine’s input buffer’s
full signal. Make sure that you connected the interface cable
correctly. (See the Quick Setup Guide.)
The headers or footers
appear when the document
displays on the screen but
they do not show up when it
is printed.
There is an unprintable area on the top and bottom of the page.
Adjust the top and bottom margins in your document to allow for
this.
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