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Error codes
Note: Your Washing Machine is equipped with a built-in fault detection
system, indicated by error codes being shown on the LED display. The most
common failure codes are shown below.
All repairs to your machine should be carried out by a qualified engineer
or contact Product Care on 0345 208 8750.
Error shown Possible causes and practical solutions
E2
(with display)
2
flashes of the LEDs
(without
display)
The
machine cannot load water.
Make
sure the water supply tap is open.
Make
sure the water supply hose isn’t bent, kinked or trapped.
Make
sure thedrainpipeis attheproperheight(seeinstallationsection).
Close
the water supply tap, unscrew the filler hose from the back
of
the washing machine and make sure the “anti-sand” filter is
clean
and not blocked.
E3
(with display)
3
flashes of the LEDs
(without
display)
The
washing machine does not drain water.
Make
sure the filter is not clogged.
Make
sure the drain hose isn’t bent, kinked or trapped.
Make
sure the home drainage system is not blocked and is
allowing
water to flowthroughwithoutobstruction.Tryto drain the
water
in the sink.
E4
(with display)
4
flashes of the LEDs
(without
display)
There
is too much foam and/or water.
Ensure
the correct amount of detergent is being used and
the
detergent is designed for use in a washing machine.
E7
(with display)
7
flashes of the LEDs
(without
display)
Door
problem.
Make
sure the door is correctly closed.
Make
sure the clothes inside the drum are not preventing the
door
from closing fully.
If
the door is locked, turn off and unplug the washing machine
from
the electrical supply socket, wait 2-3 minutes and reopen
the
door.
Any other
code
Turn
off and unplug the washing machine, wait a minute. Turn on
the
machine and restart a program. If the error occurs again
contact
an Authorised Customer Service Centre directly.
39
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