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TROUBLESHOOTING GUIDE
PROBLEM CORRECTION
Ice cubes are incompletely
formed
• Clean the ice making system.
Low capacity • Check for restricted drain or standing water in the bin.
• Clean the air cooled condenser fins.
No ice • Check On/Off switch.
• Check electrical breaker.
• If the “Check Water” light is flashing blue, check water supply. The control
system checks for water every 20 minutes. When the water supply is
restored, the machine will
automatically restart ice making.
“Time to Clean” light is on • Clean the ice making system
8
Service Information
If service is required after checking the troubleshooting guide, call your authorized service agency.
When you make a service call, be sure to have the following information handy:
• Model Number
• Serial Number
• Date of Purchase
• Name of dealer from whom purchased
Be ready to clearly describe the problem that you are having with your ice machine.
If you are unable to obtain the name of an authorized service agency, or if you continue to have service problems, contact Viking Range,
LLC at 1-888-845-4641 or write to:
VIKING RANGE, LLC
PREFERRED SERVICE
111 Front Street
Greenwood, Mississippi 38930 USA
Record the following information indicated below You will need it if service is ever required.
The serial number and model number for your ice machine is located under the control panel in the upper
compartment.
M o d el N o . ______________________________________________________S er i a l No . __________________________________________________________________________
D a t e o f P u r ch a s e ______________________________________________ D a te I n s talled ____________________________________________________________________
D e a le r ’ s N am e ______________________________________________________________________________________________________________________________________
A d d re s s ______________________________________________________________________________________________________________________________________________
If service requires installation of parts, use only authorized parts to insure protection under the warranty.
Keep this manual with your ice machine for future reference.
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