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IF YOU NEED CONSUMER ASSISTANCE
CONTENTS
䡵 SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE .......................389
▫ Prepare For The Appointment.............389
▫ Prepare A List ........................389
▫ Be Reasonable With Requests .............389
䡵 IF YOU NEED ASSISTANCE ..............389
▫ FCA USA LLC Customer Center ...........390
▫ FCA Canada Inc. Customer Center .........390
▫ In Mexico Contact .....................391
▫ Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)...................391
▫ Service Contract ......................391
䡵 WARRANTY INFORMATION .............392
䡵 MOPAR®PARTS.......................393
䡵 REPORTING SAFETY DEFECTS ............393
▫ In The 50 United States And
Washington, D.C.......................393
▫ In Canada...........................393
䡵 PUBLICATION ORDER FORMS ............394
9
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