Clothing Care System (AIRDRESSER)
User manual
DF24**9900**/DF18**8700**/DF18**8600**
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Contents
Safety information 4
What you need to know about the safety instructions 4
Important safety symbols 4
Important safety precautions 5
General warnings 6
Electrical warnings 8
Installation warnings 9
Cleaning warnings 9
Instructions about the WEEE 10
Before you start 11
Installation 11
Turning on Wi-Fi (for network models only) 13
Product overview 14
Control panel 17
Cycle overview 18
Settings 21
Fabric care guide 23
Fabric care chart 26
Smart Control 29
Product and accessory use 32
Using a cycle 32
Using the accessories 34
Cleaning and maintenance 40
Exterior 40
Water tanks 41
Water tray 42
Dust filter 43
Lint filter 44
Lamp (Light source) 45
Descaling 46
Moving the product to another location 46
Troubleshooting 47
Notification messages 47
Checkpoint 48
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Specifications 50
Standby power consumption 50
Specification sheet 50
Contact information 51
QUESTIONS OR COMMENTS? 51
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Safety information
Congratulations on your new Samsung product. This manual contains important information on the
installation, use and care of your product. Please take some time to read this manual to take full advantage
of your product’s many benefits and features.
What you need to know about the safety instructions
Please read this manual thoroughly to ensure that you know how to safely and efficiently operate the
extensive features and functions of your new product. Please store the manual in a safe location close
to the product for future reference. Use this product only for its intended purpose as described in this
instruction manual. Warnings and Important Safety Instructions in this manual do not cover all possible
conditions and situations that may occur. It is your responsibility to use common sense, caution and care
when installing, maintaining and operating your product. Because the following operating instructions
cover various models, the characteristics of your product may differ slightly from those described in this
manual and not all warning signs may be applicable. If you have any questions or concerns, contact your
nearest service centre or find help and information online at www.samsung.com.
Important safety symbols
What the icons and signs in this user manual mean:
WARNING
Hazards or unsafe practises that may result in severe personal injury, death and/or property damage.
CAUTION
Hazards or unsafe practises that may result in personal injury and/or property damage.
CAUTION
To reduce the risk of fire or explosion, follow these basic precautions.
CAUTION
Hot surface
Read the instructions
After reading this manual, store it in a safe place for future reference.
Read all instructions before using the product.
NOTE
Indicates that a risk of personal injury or material damage exists.
These warning signs are here to prevent injury to yourself and others.
Please follow them explicitly.
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As with any equipment that uses electricity and moving parts, potential hazards exist. To safely operate
this product, familiarise yourself with its operation and exercise care when using it.
Important safety precautions
To reduce the risk of fire, electric shock, or injury to persons when using
your appliance, follow basic precautions, including the following:
1. This appliance is not intended for use by persons (including children)
with reduced physical, sensory or mental capabilities, or lack of
experience and knowledge, unless they have been given supervision
or instruction concerning use of the appliance by a person
responsible for their safety.
2. For use in Europe: This appliance can be used by children aged from
8 years and above and persons with reduced physical, sensory or
mental capabilities or lack of experience and knowledge if they have
been given supervision or instruction concerning use of the appliance
in a safe way and understand the hazards involved. Children shall not
play with the appliance. Cleaning and user maintenance shall not be
made by children without supervision.
3. Children should be supervised to ensure that they do not play with
the appliance.
4. If the supply cord is damaged, it must be replaced by the
manufacturer, its service agent or similarly qualified persons in order
to avoid a hazard.
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5. CAUTION: In order to avoid a hazard due to inadvertent resetting of
the thermal cut-out, this appliance must not be supplied through an
external switching device, such as a timer, or connected to a circuit
that is regularly switched on and off by the utility.
6. This appliance is intended to be used in household and similar
applications such as:
– staff kitchen areas in shops, offices and other working
environments;
– farm houses;
– by clients in hotels, motels and other residential type
environments;
– bed and breakfast type environments.
7. WARNING: This appliance is intended only for drying textiles
washed in water.
General warnings
WARNING
• To avoid electric shock, fire, and/or death, make sure the product is properly installed and grounded as
described in this manual before using the product.
• Only use the product for its intended purposes. Damage incurred from using the product for purposes
other than those specified in this manual are not covered by the warranty.
• To avoid physical injury and/or product damage, do not climb, stand, or hang on the product.
• Do not disassemble or modify the product in any way.
• Do not allow children to play in, on, or around the product. Close supervision of children is necessary at
all times.
• To avoid fire, physical injury, and/or death, keep all packaging material away from children and properly
remove and dispose all packaging material.
• Do not touch or operate the product with wet hands.
• To avoid electric shock and/or fire, keep all animals or other foreign objects out of the product.
• If you hear strange noises, smell strange odours, and/or detect smoke from the product, immediately
unplug the product.
• Do not place heavy or dangerous objects in, on, or around the product.
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• To avoid electric shock, fire, and/or death, do not repair or replace any part of the product or attempt any
servicing unless specifically recommended in the user manual or in published user-repair instructions
that you understand and have the skills to carry out.
• Take out all personal belongings (electric devices, lighters, matchboxes, and so on) from pockets.
• To avoid fire and/or explosions, do not dry items that have been previously cleaned in, washed in,
soaked in, or spotted with gasoline, dry-cleaning solvents, cooking oils, or other flammable or explosive
substances.
• The product is not intended for use by persons (including children) with reduced physical, sensory, or
mental capabilities, or lack of experience and knowledge, unless they have been given supervision or
instruction concerning the use of the product by a person responsible for their safety.
• Before disposing of the product, remove the door to the drying compartment, and cut off the power
plug to prevent reuse.
• Do not touch or disassemble the electrical outlet of the product. In the event of a gas leak, make sure to
ventilate the location and immediately contact a Samsung service centre.
• To avoid damaging the glass panel, make sure to protect the front at all times.
• To avoid physical injury and/or product damage, do not step on the tank doors.
• Do not put hands, feet, other body parts, or metal objects under the product.
• Do not use other products to dry the interior. Do not use candles to remove interior odours.
• Do not open the door while the product is operating. Opening the door while the product is operating
will affect product performance and may cause condensation to damage flooring.
• Do not drink the water from the Refill Tank or the Drain Tank.
• Clean the lint filter before or after each load.
• Do not use fabric softeners or other products to eliminate static unless recommended by the
manufacturer of the fabric softeners or products.
• Keep fingers out of pinch point areas. Use caution when closing the door when children are nearby.
• Do not use the product to dry items containing foam rubber or other rubber-textured items.
• To avoid product damage, excessive noise, or fire, do not insert objects into the steam nozzle.
• Do not place your hands or body near the steam nozzle during operation. The hot steam can cause an
injury.
• Do not open the door during operation. The high internal temperature can cause an injury.
• If a problem occurs during steam process, stop the product immediately and remove all items from the
product. If items are not removed immediately, they will stay damp, causing damage to the fabric or
smell.
• Before placing the clothing into the product, make sure to empty all pockets.
• Contains fluorinated greenhouse gases.
Hermetically sealed equipment.
Do not vent gases into the atmosphere.
- Refrigerant (Type): R-134a (GWP = 1430)
- Refrigerant (Charging): 0.16 kg, 0.214 tCO 2e
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Electrical warnings
WARNING
• Regularly remove all foreign substances such as dust or water from the power plug terminals and
contact points using a dry cloth.
• Unplug the power plug and clean it with a dry cloth.
• To avoid risk of electric shock, always unplug the product before disassembly or repair.
• Do not pull the power cord when unplugging the power plug. To unplug the power plug, firmly pull the
power plug straight out.
• To avoid electric shock, do not use an extension cord.
• Do not use a damaged power cord or power plug. Do not attempt to repair, disassemble, or modify the
power cord or power plug. For any repairs, contact your nearest Samsung service centre.
• Plug the power cord into a wall socket that meets local electrical specifications. Use the socket for this
appliance only, and do not use an extension cord.
• When moving the product, make sure to keep the power cord protected at all times.
• To avoid electric shock, fire, serious injury, product damage, and/or death, the product must be plugged
into a properly grounded outlet. Make sure the wall outlet and circuit are checked by a qualified
electrician.
• The product must be equipped with a cord having an equipment-grounding conductor and a grounding
plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in
accordance with all local codes and ordinances.
• The product must be grounded. In the event of malfunction or breakdown, grounding will reduce the
risk of electric shock by providing a path of least resistance for electric current.
• Before using, make sure there is dedicated, grounded electrical-outlet rated for use with this product. It
is the owner's responsibility to replace a standard 2-prong wall outlet with a standard 3-prong outlet.
• To avoid electric shock, properly ground the product that conforms to all governing codes and
ordinances. Follow the instructions in the user manual.
• The product must be plugged into its own individual electrical outlet which has a voltage rating that
matches the rating plate. This provides the best performance and also prevents overloading house
wiring circuits which could cause a fire hazard from overheated wires.
• Connect to a properly rated, protected, and sized power circuit to avoid electrical overload. Improper
power circuits can melt, creating electric shock or fire.
• Do not, under any circumstances, cut or remove the ground prong from the power cord. To prevent
personal injury or product damage, the electrical power cord must be plugged into a properly grounded
outlet.
• Do not use a multi socket outlet which is not properly grounded (portable). Upon using a properly-
grounded multi socket outlet (portable), use a product with the current capacity of 15 A or higher alone.
Failure to do so may result in electric shock or fire due to the heat of multi socket outlet. The power may
be shut off when the circuit breaker is operated.
• The product must be connected to a grounded metal, permanent wiring system or an equipment-
grounding conductor must be run with the circuit conductors and connected to the equipment-
grounding terminal or lead on the appliance. Electric shock can result if the product is not properly
grounded.
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• Improper connection of the equipment grounding conductor can result in electric shock. Check with a
qualified electrician or service person if you are in doubt that the product is properly grounded.
Installation warnings
WARNING
• Only install the product in a stable, well-floored location. Do not install the product in locations prone
to vibrations or where the product may tip over, such as ships or airplanes. Contact a Samsung service
centre if you are unsure of the installation location.
• Do not install the product in locations exposed to the weather or temperatures below freezing. If the
product was shipped in or at temperatures below freezing, allow the product to warm before installing.
• To avoid electric shock, fire, serious injury, product damage, and/or death, do not install the product in
humid locations (such as a bathroom or sauna).
• To avoid fire, smoke, and/or product damage, do not install the product near other heat sources (such as
a stove or heater).
• To avoid fire or smoke and/or product damage, do not place candles or other flammables on, in, or
around the product.
• To avoid physical injury and/or product damage, contact a Samsung service centre before moving the
product.
• Install the product where the power plug is easily accessible. To avoid electric shock and/or fire, unplug
the product when not in use.
• If the installation location has been flooded, do not go near the product and immediately contact a
Samsung service centre.
• To avoid fire, smoke, and/or product damage, remove all protective film from the product.
• To prevent product damage and/or physical injury, have at least two people move the product.
Cleaning warnings
WARNING
• To avoid electric shock, do not use sharp objects to operate or clean the product.
• Do not spray water directly onto the product when cleaning it.
• Do not use bleaching agents on the exterior of the product. Bleaching agents may discolour the exterior.
• Wipe the interior with a dry cloth after use.
• After using the product, wipe its inner side with a dry cloth.
- The product could be stained by contamination such as long hair or due to dust and water drops that
may form inside.
• If contamination (detergent, dirt, food residue, etc.) has accumulated in the product or any accessories,
unplug the power cable and then wipe the contaminated area with a soft, wet cloth.
- Do not expose the product or the accessory to cleaning or bleaching agents or apply these to the
product or accessory.
- Otherwise, this may result in discoloration, deformation, damage, or rust.
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Instructions about the WEEE
Correct Disposal of This Product (Waste Electrical & Electronic Equipment)
(Applicable in countries with separate collection systems)
This marking on the product, accessories or literature indicates that the
product and its electronic accessories (e.g. charger, headset, USB cable)
should not be disposed of with other household waste at the end of their
working life. To prevent possible harm to the environment or human
health from uncontrolled waste disposal, please separate these items
from other types of waste and recycle them responsibly to promote the
sustainable reuse of material resources.
Household users should contact either the retailer where they purchased
this product, or their local government office, for details of where and how
they can take these items for environmentally safe recycling.
Business users should contact their supplier and check the terms and
conditions of the purchase contract. This product and its electronic
accessories should not be mixed with other commercial wastes for
disposal.
For information on Samsung’s environmental commitments and product regulatory obligations, e.g.
REACH, WEEE or Batteries, visit our sustainability page available via www.samsung.com
Product disposal in France
Points de collecte sur www.quefairedemesdechets.fr
!
REPRISE
À LA LIVRAISON
À DÉPOSER
EN MAGASIN
À DÉPOSER
EN DÉCHÈTERIE
OU OU
FR
Cet appareil
et ses accessoires
se recyclent
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Before you start
Installation
Install the product according to the instructions in this manual and local codes.
WARNING
• Do NOT use an extension cord. Use only the power cord that comes with the product.
• Do NOT connect the ground wire to plastic plumbing, gas lines, or hot water pipes. Improperly
connected grounding conductors may cause electric shock.
• Do not remove or modify the grounding pin of power cord to reduce the risk of electric hazard.
• Please use the additional grounding wire provided with this appliance if there is no hole for earth pin in
power inlet socket.
Installing the product
1. Select a solid, level location with adequate space for the following clearances.
Top 25 mm
Sides 2.5 mm (LCD models) / 50 mm (LED models)
Rear 15 mm
- If the minimum clearances are not met, performance will decrease due poor ventilation and
condensation may occur on the product exterior.
- Do not install the product in direct sunlight or hot and cold places. The ambient temperature must
be between 10 °C - 35 °C. If the ambient temperature is too high or too low, the product may not
operate normally, or performance may decrease.
A
2. Turn the levelling feet (A) clockwise or
counterclockwise to adjust the height until the
product is level.
B
NOTE
If the product wobbles or if you want to raise the height
of the rear side, assemble the provided rear levelling
feet (B) on the bottom-rear sides of the product.
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3. Insert the water tray as shown in the figures.
- Make sure the side marked ‘TOP’ is facing upward.
A
NOTE
If AIRDRESSER is placed on a carpet (A), you may not
be able to insert the tray. In this case, assemble the
provided rear levelling feet on the bottom-rear side of
AIRDRESSER to raise it from the carpet (A), and then
insert the tray.
4. Plug in the product to a grounded outlet.
- If you do not have grounded outlets, contact a Samsung service centre for alternative methods to
ground the product.
NOTE
• After installing the product, you must wait at least 2 hours before using it.
• The product consumes more water the first time the product is used. You may have to fill the Refill Tank
more than one time.
• Connecting the power cord to a multi socket outlet causes voltage drop which may lead to abnormal
operations.
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Securing AIRDRESSER with the anti-tip strap (optional)
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AIRDRESSER may tip-over by external force or
children. If necessary, use the anti-tip strap to secure
AIRDRESSER and prevent tip-over. (Refer to the figure.)
CAUTION
You must unplug the product before securing
AIRDRESSER with the anti-tip strap.
NOTE
• Use the provided screw to fasten the anti-strap to a
wall.
• Use the screws fastened on top of AIRDRESSER to
fasten the anti-strap to AIRDRESSER.
Setting the language
When you turn on the product for the first time after the installation, the language selection screen
appears on the control panel display. Follow the instructions to select the language.
1. Tap or to select a language.
2. Tap and hold to save the selected language.
NOTE
• Language setting may not be applicable in some countries.
• To change the language afterward, tap and hold and for 3 seconds, and then follow the above
instructions.
Turning on Wi-Fi (for network models only)
Turning on Wi-Fi consumes more energy. Under an environment where Wi-Fi is frequently turned on, actual
energy consumption can be greater than the values in the specification sheet section.
1. Tap to turn on AIRDRESSER.
2. Tap and hold Smart Control .
a. AIRDRESSER enters AP mode and connects to your smartphone.
b. Tap Smart Control to authenticate your AIRDRESSER.
c. Once the authentication process is complete, your AIRDRESSER is successfully connected to the app.
NOTE
You can tap and hold Sanitize and Smart Control simultaneously for 3 seconds to enter the Wi-Fi screen ,
and then tap to disconnect or re-connect to the Wi-Fi.
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Product overview
3-item capacity
01
02
03
04
05
06
07
01 Air hole 02 Dust filter 03 Fresh Finish
04 Lint filter 05 Drain tank 06 Refill tank
07 Water tray
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5-item capacity
01
04
05
06
07
08
09
02
03
01 Extra-length zone 02 Multi Hanger 03 Water tray
04 Air hole 05 Dust filter 06 Fresh Finish
07 Lint filter 08 Drain tank 09 Refill tank
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Accessories
Multi Hanger (Applicable
models only)
Water tray Air hanger
Anti-tip strap Screw (for anti-tip strap) Screw anchor (for anti-tip strap)
Rear levelling feet
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Control panel
01 02 03 0604 04 07 08
05
01 Power
• Tap to turn the power on or off.
• If the product is operating, you must tap to pause the operation before
turning the power off.
• If no buttons are pressed for 10 minutes after powering on, the product
will automatically turn off.
• The power automatically turns off after the operation is complete.
02 Clothing Care
• Tap , and then tap or to select the specific cycle you want to use.
NOTE
For more information about the cycles, see page 18.
03 Delicate Drying
• Tap , and then tap or to select the specific cycle you want to use.
NOTE
For more information about the cycles, see page 20.
04 Left / Right
• Tap or to navigate through available cycles, options or settings.
05 Display
• Displays the selected cycle, estimated time remaining, settings menu, and
notification messages.
• The icon appears on the top-left corner of the display for the top three
recommended cycles based on the user's patterns, lifestyle, and local
environmental and weather conditions.
06 Start/Pause
• Use this button to start or pause the selected cycle.
- Touch and hold to start the cycle, and tap to pause the cycle.
• Use this button to set/cancel the options or to select an item from the
settings menu.
07 Settings
• Tap to enter the Settings menu.
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08 Smart Control
• Tap to turn Smart Control on or off.
• If the AIRDRESSER is connected to a wireless router without activating the
Smart Control function, you can only monitor the current status or set the
desired cycle.
NOTE
For more information about Smart Control , see page 29.
Cycle overview
Clothing Care cycles
Cycle Description
Normal For refreshing your everyday wear.
Bulky Care
This cycle is suitable for managing multiple items of clothing.
CAUTION
Using this cycle on delicate fabrics (such as wool, cashmere, fur, leather, rayon, silk,
chiffon, linen, etc.) may cause damage. Please use the dedicated cycle for these
materials.
Quick To quickly refresh items with light odours and wrinkles.
Sanitise
To sanitise your clothes with steam.
NOTE
• Do not put more than one large or bulky item. Large or bulky items may block
the steam and airflow.
• If you stop or change the cycle when the Sanitizing message appears on the
display, items may get damaged or not dry completely.
Wool/Knitwear
For woollen or knit items.
• To avoid deforming items, neatly fold items and lay on the shelf.
Suit
For refreshing woollen suits.
• Put the jacket in the middle air hole and trousers on the right air hole.
For best results, use with the weight kit.
School Wear For school wear that cannot be washed or dried daily.
Down Jackets
To fluff heavy, down-filled jackets that have been stored for a long time.
• To prevent blocking air circulation, hang only one item in the middle air hole.
Winter Coat
For the coats made of wool blended fabrics.
• Follow all item care labels.
• For best results, use for only one item.
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Cycle Description
Blouses
For refreshing blouses or summer dress (such as sleeveless dress, short sleeve
dress with thin fabric).
Outdoor For outdoor or active wear.
Fur/Leather
Eliminates moisture and dust from cashmere items.
• Operating noise may be louder during this cycle.
• Follow all item care labels.
• For best results, use for only one item.
• Make sure cashmere items are dry before using this cycle.
Denim For refreshing denim items without any concerns about dye bleeding.
Accessories For accessories such as hats and gloves, etc.
Babywear For refreshing and sanitizing baby clothes.
Bedding For refreshing and sanitizing lightweight beddings.
Toys For refreshing and sanitizing toys that cannot be washed in a washing machine.
Sanitise Mask For refreshing and sanitizing disposable face masks.
Self Clean
Automatically clean the inside of the product.
• Make sure the product is empty.
• For best results and optimal cleaning, do not stop the cycle or open the door
before Self Clean is complete.
• This cycle does not eliminate mold.
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Delicate Drying cycles
CAUTION
Do not use any of the following items for Delicate Drying cycles.
• Leather, fur, feather, velvet, silk.
• Any items containing rubber or sponge.
• Items made of wool blended fabrics, water-repellent fabrics, silk-blended, or hemp-blended fabric.
• Fur blankets with fur length exceeding 1 cm, wool blankets, carpets, mattresses.
• Lingerie with laces, pantyhose, stockings.
NOTE
Drying results may vary depending on thickness of the items.
Cycle Description
AI Dry
AIRDRESSER automatically sets the time to dry items.
• Using AI Dry causes the Drain Tank to fill quickly.
• AI Dry may not dry excessively wet items and large or bulky items well. If items
are not dry, run the cycle again.
Quick For quickly drying lightweight items such as a shirt.
Blouses
For delicate items such as chiffon, lace, and items with decorations.
You must use this cycle for the items made of rayon.
Sports Wear This cycle is for drying fitness wear.
Swimsuit
This cycle is for drying swimsuits.
CAUTION
Chlorine remaining on the swimsuit may cause damage. Be sure to clean the
swimsuit thoroughly before using the swimsuit cycle.
Outdoor This cycle is for outdoor wear, such as hiking clothes and sportswear.
Down Jackets
To fluff heavy, down-filled jackets that have been stored for a long time.
• To prevent blocking air circulation, hang only one item in the middle air hole.
Denim This cycle is for freshening denim clothing prone to color transfer or fading.
1-hour dry / 2-
hour dry / 3-hour
dry
You can set the desired time to dry items.
• Time Dry may not dry excessively wet items and large or bulky items well. If
items are not dry, run the cycle again.
2-hour room care /
4-hour room care
For dehumidifying the surrounding area. You can select 2 or 4 hours.
• Make sure the product is empty when using Room Care .
• The indoor temperature may increase.
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Settings
Using Settings
1. Tap .
2. Tap , to select the desired setting.
- For detailed information on each setting, refer to the ‘ Settings menu description’ section.
3. Follow the on-screen instructions to change the desired option.
Settings menu description
Options Description
Keep Fresh
Use this function to keep items fresh and dry if you won't be able to remove them
immediately after the cycle has finished.
NOTE
• After the selected cycle is complete, the Keep Fresh function will begin.
• The Keep Fresh function operates for 24 hours.
• The Keep Fresh function ends if you tap .
• The Keep Fresh function pauses if you open the door while the function is on.
• A sound may occur during the process of heating the air to keep the items fresh
and dry.
Delay End
Use this function to finish the cycle at your preferred time.
NOTE
• The actual completion time may differ from the time you set, depending on the
condition of the clothing and the ambient temperature.
• The function will be canceled if you change the cycle after pausing it.
• If AIRDRESSER is connected to Wi-Fi, the Delay End time will be displayed
based on the current time.
- However, depending on the connection status, the Delay End time may not
be displayed based on the current time.
• If AIRDRESSER is connected to Wi-Fi, you can check the cycle completion time
on the SmartThings app.
• The available time settings may vary depending on the cycle.
Child Lock
Use this function to lock the control panel to prevent children or infants from
accidentally operating the AIRDRESSER.
NOTE
• When the Child Lock function is on, you must first turn the function off to use
the control panel.
• The Child Lock function remains on even if the power is turned off and on again.
My Cycles You can add or remove cycles to create a personal cycle list.
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Options Description
AI Pattern
This function allows the AIRDRESSER to learn your usage habits and remember the
cycles you use most frequently.
NOTE
• The default setting is On . Set it to Off if you do not want to use this function.
• AIRDRESSER will remember and save frequently used cycles and display them
in order of frequency.
Volume
You can adjust the volume of cycle completion sound and button input sound.
NOTE
• The default setting is Volume 2 (normal).
• Change the setting to Volume if you do not want any sound. However, the
alert sounds will not be turned off.
Descale You can perform descaling process to maintain optimal product performance.
Language You can change the system language.
Wi-Fi
You can turn the Wi-Fi on or off.
NOTE
The default setting is On .
Factory Reset
You can reset the AIRDRESSER settings.
NOTE
All the settings and options will be reset, and the system will automatically shut
down once the reset is complete.
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Fabric care guide
• Fabrics have different care management depending on how they were processed and finished. This
fabric care guide does not cover all materials and therefore use it for just a reference. Make sure to
check the care label on your clothing before using with AIRDRESSER to prevent any damage.
• Do not put items that are not colourfast, are heat-sensitive, or are not suitable for washing with water
in the Clothing Care cycle. Do a water blot test on a small, inconspicuous spot (an inside seam) to
determine if the fabric is colourfast. For further assistance, consult the clothing manufacturer, a dry-
cleaning professional, or a more detailed fabric care guide.
Cycle category
Refer to the following table to check specific cycles included in each category stated in the Fabric care
guide table.
Category Cycles
Clothing Care cycle
Normal , Bulky Care , School Wear , Denim , Winter Coat , Wool/Knitwear ,
Suit , Down Jackets , Outdoor , Quick , Blouses , Fur/Leather , Accessories ,
Sanitise , Babywear , Bedding , Toys , Sanitise Mask , Self Clean
Delicate Drying cycles
AI Dry , Quick , Swimsuit , Outdoor , Sports Wear , Blouses , Denim , Down
Jackets , 1-hour dry / 2-hour dry / 3-hour dry , 2-hour room care / 4-hour
room care
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Before you start
English24
Fabric care guide table
Natural fibres - vegetable fibres
Fabric
Cycles
Clothes / Remarks
Clothing Care
Delicate Drying
Reducing
wrinkles
Deodorising
Cotton
Towels, socks, underwear, jeans, sportswear, t-shirts,
blankets
Wrinkles on 100 % cotton fabrics may remain. Iron after
cycle if desired.
Linen, hemp,
ramie
Summer clothes, tablecloths
Some wrinkles may remain. Make sure fabrics are
washable/hand washable before using the Clothing Care
cycle. Lay delicate clothes on shelf. Do not use starched
clothes.
Rayon Suit lining, blouses, neckties, pyjamas
= Possible / = Check care label
Natural fibres - animal fibres
Fabric
Cycles
Clothes / Remarks
Clothing Care
Delicate Drying
Reducing
wrinkles
Deodorising
Alpaca, camel
hair, cashmere
Coats, suits
Lay knitwears on the shelf. Alpaca and camel hair shrink in
hot water.
Scarves, knitwear
Lay knitwears on the shelf. Alpaca and camel hair shrink in
hot water.
Fur, leather
Coats, scarves
* Only use Fur/Leather cycle. Leather must be 100 %
natural leather (No artificial leather)
Silk
Silk neckties, ribbons, scarves, blouses
Silk fabrics are not suitable for AIRDRESSER.
Wool
Sweaters, knitwear
Lay knitwears on the shelf. Some wool shrinks when
washed in hot water. Make sure fabrics are washable/hand
washable before using the Clothing Care cycle.
* Wool/Knitwear cycle is recommended.
Winter coat, suits
Lay knitwears on the shelf. Some wool shrinks when
washed in hot water. Make sure fabrics are washable/hand
washable before using the Clothing Care cycle.
* Winter Coat or Suit cycle is recommended.
= Possible / = Check care label
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English 25
Artificial fibres
Fabric
Cycles
Clothes / Remarks
Clothing Care
Delicate Drying
Reducing
wrinkles
Deodorising
Acetate Suit lining, blouses, neckties, pyjamas
Acrylic
Thermal underwear, knitwear
Lay clothes on shelf.
Nylon
Stockings, lingerie
Lay clothes on shelf.
Sportswear
Polyurethane
Stretchable clothing (containing less than 5 %)
If the item contains more then 5 % polyurethane (ex.
Swimwear), check the care label.
Polyester Outdoor wear, sports wear, T-shirts, shirts, blouses
= Possible / = Check care label
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Before you start
English26
Fabric care chart
The following table contains some of the symbols that may help you choose appropriate items for
AIRDRESSER. The use of symbols ensures consistency among garment manufacturers of domestic and
imported items.
Follow care label directions to maximize garment life and reduce laundering problems.
NOTE
* : Some clothing that does not recommend washing (such as fur or leather fabrics) can be used with
AIRDRESSER. Please refer to the fabric care guide.
** : Use the rack for items with this symbol on the fabric care label.
Washing
Symbol Meaning Use with AIRDRESSER
95 °C boil wash. O*
60 °C coloured wash. O*
60 °C coloured wash. (“Easy care” coloured wash) O*
40 °C coloured wash. O
40 °C mild wash. O
40 °C very mild wash. O
30 °C fine wash. O
30 °C mild fine wash. O
30 °C very mild fine wash. O
Hand wash. O
Do not wash. O*
NOTE
The numbers in the wash tub specify the maximum washing temperatures in degrees Celsius which must
not be exceeded.
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Drying
Symbol Meaning Use with AIRDRESSER
Tumble drying / Drying at a temperature of 80 °C with a
normal drying process.
O
Tumble drying / Drying at a temperature of 60 °C with a mild
drying process.
O
Do not tumble dry O*
Line drying. O
Drip line drying. O
Flat drying. O**
Drip flat drying. O**
Line drying in the shade. O
Drip line drying in the shade. O
Flat drying in the shade. O**
Drip flat drying in the shade. O**
NOTE
• The dots indicate the drying level of the dryer.
• The lines indicate the type and place of the drying.
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Before you start
English28
Ironing
Symbol Meaning Use with AIRDRESSER
Iron at maximum sole plate temperature of 200 °C. O
Iron at maximum sole plate temperature of 150 °C. O
Iron at maximum sole plate temperature of 110 °C.
Caution when using steam irons (work without steam).
O*
Do not iron. O*
NOTE
The dots indicate the temperature ranges for ironing (regulator, steam, travel irons and ironing machines).
Professional care
Symbol Meaning Use with AIRDRESSER
Professional dry-cleaning in perchloroethylene and/or
hydrocarbons (heavy benzines) with normal process.
O
Professional dry-cleaning in perchloroethylene and/or
hydrocarbons (heavy benzines) with gentle process.
O
Professional dry-cleaning in hydrocarbons (heavy benzines)
with normal process.
O
Professional dry-cleaning in hydrocarbons (heavy benzines)
with gentle process.
O
Do not dry-clean. O
Professional wet-cleaning. O
Mild professional wet-cleaning. O*
Very mild professional wet-cleaning. O*
Do not wet-clean. O*
NOTE
• The letters in a circle indicate the solvents ( P , F ) used in dry cleaning or wet cleaning ( W ).
• Generally, the line under the symbol indicates a milder treatment (e.g. gentle cycle for easy-care items).
The double line indicates care levels with particularly gentle treatment.
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Smart Control
Wi-Fi connection
• Recommended encryption methods are WPA/TKIP and WPA2/AES . Newly developed Wi-Fi protocols or
unapproved Wi-Fi protocols are not supported.
• The reception sensitivity of a wireless network may be affected by surrounding wireless environments.
• If your Internet provider has registered the MAC address of your PC or the modem module for
permanent use, your Samsung AIRDRESSER may fail to connect to the Internet. If this is the case,
contact your Internet provider
• The Internet firewall may interrupt your Internet connection. If this happens, contact your Internet
provider.
• If Internet failure continues after following the measurement of your Internet provider, contact a local
Samsung retailer or service centre.
Downloading the app
On an app market (Google Play Store, Apple App Store, Samsung Galaxy Apps), search for the SmartThings
app, and then download and install the app on your device.
NOTE
• SmartThings may not be compatible on some tablets or smartphones.
- The recommended Android OS is 6.0 or higher (with minimum 2 GB or RAM).
- The supported display resolutions for Android are 1280 x 720 (HD), 1920 X 1080 (FHD), 2560 x 1440
(WQHD).
- The recommended iOS is 10.0 or higher (iPhones must be iPhone 6 or higher).
- The supported display resolutions for apple devices are 1334 X 750, 1920 x 1080.
• The app is subject to change without notice for improved performance.
Log in
You must first log into SmartThings with your Samsung account. To create a new Samsung account, follow
the instructions on the app. You don’t need a separate app to create your account.
NOTE
If you have a Samsung account, use the account to log in. A registered Samsung smartphone user
automatically logs in.
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Before you start
English30
Registering your appliance to SmartThings
1. Make sure your smartphone is connected to a wireless network. If not, go to Settings , turn on the
wireless connection, and then select an AP (Access Point).
2. Open SmartThings on your smartphone.
3. If a message of “ A new device is found. ”, select Add .
4. If no message appears, select + and select your appliance in a list of devices available. If your appliance
is not listed, select Device Type > Specific Device Model , and then add your appliance manually.
5. Follow the onscreen instructions to complete registration.
SmartThings overview
Category Function Description
Monitoring
Cycle Status
You can check the current cycle and
options, and the remaining cycle time.
Smart Control
The Smart Control status is shown for
AIRDRESSER.
Energy Monitoring
You can monitor the energy
consumption status.
Control Start / Pause / Cancel
Select a cycle and necessary options,
and then select Start / Pause /
Cancel to start an operation, to stop
temporarily, or to cancel the current
operation.
Notification Cycle Completed
Notifies you the current cycle is
complete.
AIRDRESSER
functions
Care Recipe
Select the fabric type and options and
get recommendations for the most
suitable cycle.
My Closet
By inputting clothing information
(such as fabric material), you can
add your clothes to the app and get
recommended cycles and a care history.
Special Cycle Management
You can save up to 9 cycles and you can
delete or change the order of the cycles.
HomeCare Manager
Get advice to help you keep your
AIRDRESSER in perfect condition.
Check your cycle usage patterns, energy
consumption, and get alerts for product
maintenance.
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Open Source Announcement
The software included in this product contains open source software. You may obtain the complete
corresponding source code for a period of three years after the last shipment of this product by sending an
It is also possible to obtain the complete corresponding source code in a physical medium such as a CD-
ROM; a minimal charge will be required.
The following URL http://opensource.samsung.com/opensource/SMART_AT_051/seq/0 leads to the
download page of the source code made available and open source license information as related to this
product. This offer is valid to anyone in receipt of this information.
NOTE
Hereby, Samsung declares that this radio equipment is in compliance with Directive 2014/53/EU and
with the relevant statutory requirements in the UK. The full text of the EU declaration of conformity and
the UK declaration of conformity is available at the following internet address: The official Declaration of
conformity may be found at http://www.samsung.com, go to Support > Support Home and enter the model
name.
Wi-Fi max transmitter power : 20 dBm at 2.412 GHz – 2.472 GHz
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English32
Product and accessory use
Using a cycle
A
1. Make sure the Refill Tank (A) is filled with water.
B
2. Make sure the lint filter (B) is clean.
3. Input clothes as instructed in the Using the
accessories section.
4. Tap .
5. Select a cycle.
- Tap or , and then tap or to select the
desired cycle.
6. Set additional functions if necessary.
- Tap , and then select the desired menu.
- You can set Keep Fresh and Delay End functions.
7. Tap and hold for 3 seconds.
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Usage guidelines
Before use
• This product cannot be used to clean items. For best results, wash and dry all items before using the
product.
• Before using the product, we recommend washing items with strong odours or items that have been
stored for a long time.
• Separate items by odour strength.
• Check all clothing or item labels before using the product.
• Before placing the clothing into the product, make sure to empty all pockets.
• Do not use the product as a storage closet.
• The product may not remove pet hair.
During use
• Make sure items are not touching the bottom of the product. If necessary, use the shelf to stop items
that are hung from touching the bottom of the product.
• Hissing noises may occur during a steam process.
• If you need to stop a cycle before it will finish, make sure to run the Drying cycle.
• Operating time depends on the environment and type of items.
• If used consecutively, the product may display a different operating time than what will occur.
• Do not open the door while the product is operating.
After use
• The amount of wrinkles removed may vary depending on the fabric type.
• Remove items immediately after a cycle has finished. If you cannot remove items immediately, use
Delay End or Keep Fresh .
• When removing items, hold both the items and the hanger.
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Product and accessory use
English34
Using the accessories
Air hangers
Hang an item on the Air hanger and securely place it into
the air hole.
• If the Air hanger is not properly secured in the air
hole, it may cause vibration and noise.
• Fasten all buttons and zippers on items before
hanging them on the Air hanger. If buttons or zippers
are not fastened, the item may fall during operation,
leading to improper functioning or item deformation.
• Hang the item and check that the clips for the
trousers are not protruding. This can help prevent
unwanted wrinkles.
• Ensure that the item does not get caught between
the Air hanger and the rod. If the item gets caught
between the Air hanger and the rod, it may become
damaged.
NOTE
• Depending on the type or size of the fabric, unwanted wrinkles may form on the neck of your clothing.
• Do not use hangers for knits, wool, and lingerie. This may cause deformation or leave marks.
• The maximum length of items that can be used in the product is 110 cm for tops and 100 cm for
bottoms.
- Hang long items on the left and right sides to prevent them from blocking the Jet Steam outlet,
which could damage the item.
- For items that exceed the maximum length, use the Extra-length zone on the left side of the
product. The maximum length of an item that can be used in the Extra-length zone is 140 cm for
tops and 130 cm for bottoms. (Applicable models only)
• Before placing the clothing into the product, be sure to empty all pockets.
- Failure to do so may cause product malfunction or damage to clothing.
• Make sure hangers are facing the same direction.
• Depending on the type of clothing, using accessories may leave marks.
• If there is dust or foreign matter on the inside of the hanger, wipe it with a soft cloth slightly dampened
with water.
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English 35
Multi Hanger (Applicable models only)
You can use the Multi Hanger for clothing or accessories that cannot be hung on a regular hanger.
Attach the Multi Hanger securely to the mount located
on the left and right walls inside the product.
NOTE
• Before use, ensure that the Multi Hanger is secured.
• Do not use the Multi Hanger for trousers. Use the Air
hanger for the trousers.
Using the Multi Hanger for trousers may cause
wrinkles.
CAUTION
• Only place clothing or clothing-related accessories
on the Multi Hanger. Placing heavy items or using it
for storage purposes may cause product damage.
• Do not let children climb on the Multi Hanger. Failure
to do so may cause injury.
• Depending on the type of clothing, using accessories
may leave marks.
• When using the Multi Hanger, if clothing or
accessories touch the interior walls of the product
or overlap each other, drying performance may be
reduced.
• Fold the Multi Hanger when not in use to prevent
children from getting injured by bumping into it.
Storing the Multi Hanger
When not in use, lift and fold the Multi Hanger upward.
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Product and accessory use
English36
Correct usage of the Multi Hanger
Incorrect usage of the Multi Hanger
CAUTION
• Ensure that clothing or accessories do not touch the internal base of the product when using the Multi
Hanger.
• Do not drape clothing or accessories over the Multi Hanger.
NOTE
• Product design and specifications may be subject to change without prior notice for product
improvement.
• Additional accessories may be purchased separately, depending on your needs.
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Refill Tank
NOTE
• Before using the product, make sure there is water in the Refill Tank.
• The product consumes more water the first time the product is used.
• It is recommended to use filtered water.
• If you are not going to use the product for a long time, empty the Refill Tank.
• A full Refill Tank lasts approximately 4 cycles.
• Fill the Refill Tank with water only. Putting any other liquids, such as detergent or fabric softener, may
cause a problem.
• Do not use the water in the Drain Tank to fill the Refill Tank.
To fill the Refill Tank
1. Pull out the Refill Tank.
MAX
2. Open the back cover, fill to the MAX line.
3. Reinsert the Refill Tank.
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Product and accessory use
English38
Drain Tank
Before using the product or if you are not going to use the product for a long time, make sure to empty the
Drain Tank.
To empty the Drain Tank
1. Pull out the Drain Tank.
2. Empty the tank.
3. Reinsert the Drain Tank.
Fresh Finish™
The Fresh Finish™ infuses your clothes or accessories with a pleasant fragrance, helping you feel refreshed
while wearing them.
A
Place the Fresh Finish™ (A) into the Fresh Finish™
compartment as desired.
Replacing the Fresh Finish™
1. Open the Fresh Finish™ compartment.
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English 39
2. Remove the used Fresh Finish™.
3. Insert the new Fresh Finish™ as shown in the figure.
4. Close the Fresh Finish™ compartment.
NOTE
• If you use the Fresh Finish™ or perfume, the scent may linger inside the AIRDRESSER.
• For usage precautions, please refer to Fresh Finish™ instructions.
• After using the Fresh Finish™ for the recommended number of times (2 - 3 uses), remove and dispose of
it immediately to prevent mould from developing if left for an extended period.
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English40
Cleaning and maintenance
CAUTION
• Unplug the product before cleaning it.
• Do not use abrasive or flammable cleaners.
• Do not spray water directly onto the product when cleaning it.
Exterior
Use a smooth cloth to clean the exterior. For stubborn
stains, use a damp cloth and then wipe dry.
CAUTION
• Always unplug the power cord before cleaning.
• Do not clean the exterior with detergent or volatile liquids.
• Ensure that sharp objects do not touch the exterior of the product. Be especially careful when cleaning
the touch panel, as damage may prevent it from functioning properly.
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Water tanks
Clean both tanks on a regular basis. Completely dry before reinserting.
Use a damp cloth to clean the exterior.
Use a soft brush to clean the interior.
Use a soft brush to clean the tanks’ inlet and outlet.
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Cleaning and maintenance
English42
Water tray
NOTE
• Empty the water tray on a regular basis.
• Make sure to reinsert the water tray after emptying the water.
Correctly insert the water tray as shown in the figures.
• Make sure the side with 'TOP' is facing up.
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English 43
Dust filter
• The Dust filter traps dust generated inside the product.
• You must always keep the Dust filter clean to ensure optimal product performance. Be sure to clean the
Dust filter before each use.
CAUTION
• Clean the filter immediately if it is heavily contaminated with dust or foreign substances (such as oil), as
it may cause odors or reduce performance.
• After cleaning the Dust filter, ensure it is properly installed.
1. Hold the bottom sides of the Dust filter cover and
pull forward to open the cover.
2. Remove the dust filter from the cover. Then, use a
brush and running water to clean it.
3. Completely dry the filter in a shaded area and attach
the filter back onto the cover.
4. Hold the bottom of the Dust filter cover and insert
the top at a 45-degree angle.
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Cleaning and maintenance
English44
5. Press the Dust filter cover to close it.
NOTE
The design and specifications of the components may change without prior notice to improve the product.
Lint filter
• For best results, clean the lint filter before or after using the product.
• Replace a damaged lint filter with a new lint filter.
To clean the lint filter
1. Open the cover.
2. Remove the lint filter.
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English 45
3. Use a brush and running water to clean the lint filter.
Completely dry the lint filter in a shaded area.
4. Reinsert the lint filter, and then close the cover.
Lamp (Light source)
This product contains a light source of energy efficiency class <G>.
The lamp(s) and/or control gear(s) are not user-serviceable. To replace the lamp(s) and/or control gear(s)
in the product, contact a local Samsung service centre. For detailed instructions on replacing lamp(s) or
control gear(s) in your product, visit the Samsung website (http://www.samsung.com), go to Support >
Support home, and then enter the model name.
For detailed instructions on dismantling lamp(s) and/or control gear(s), simply follow the replacement
instruction reached as described above.
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Cleaning and maintenance
English46
Descaling
Using the steam function causes limestone accumulation and deposition throughout the internal water
circulation system due to calcium contents of water. To prevent this, perform descaling regularly to
increase the performance and lengthen the lifespan of the product. If you do not perform descaling
immediately after getting the notification message, some functions may be restricted for use and may
cause performance decrease or even shortens the lifespan of the product.
1. When the descaling notification message appears on the display, remove all items from the product.
2. Tap .
3. Tap or to select Descale , and then tap .
4. Follow the on-screen instructions to perform descaling.
NOTE
• Vibration and noise may occur during the descaling process; this is normal, and there is no problem
with the product.
• You may see the Add water to Refill tank message when you use the product the first time after
descaling. This is normal. Fill the Refill Tank with water and tap to resume.
• Bubbles may form if the descaling agent is not rinsed thoroughly. Make sure to rinse the Refill Tank and
the Drain Tank thoroughly after descaling.
• Use a descaling agent dedicated for coffee machines.
• Do not use a descaling agent for other machines such as washing machine.
• Do not use laundry detergent or fabric softener for descaling.
Moving the product to another location
• There are two wheels underneath the product to assist moving it.
• To prevent the product from tipping over when moving the product, we recommend pushing the middle
of the product. Do not push the top or the bottom.
• Empty the Refill Tank and the Drain Tank before moving the product to another location. If the tanks are
not emptied, water can spill while moving the product.
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Troubleshooting
Notification messages
Message Action
Add water to Refill tank
• Check if the Refill Tank has enough water.
- Fill the water up to the MAX line, reinsert the Refill Tank, and
then tap to start.
• Check if the Refill Tank is properly inserted.
- Properly insert the Refill Tank, and then tap to start.
Empty the Drain tank
• Check if the Drain Tank is full.
- Empty the Drain Tank, reinsert the Drain Tank, and then tap
to start.
• Check if the Drain Tank is properly inserted.
- Properly insert the Drain Tank, and then tap to start.
Close door & start again
• Check if the door is open.
- Make sure the door is closed, and then tap to start.
Open the door & check inside
• Check if you have opened the door while Child Lock is on.
- Make sure no children or pets are inside the product and close
the door. Then, turn off Child Lock and touch and hold for 3
seconds to start.
- The control panel is locked when Child Lock is on.
- Tap and then select Child Lock to turn the function on or off.
Connect to Wi-Fi network or
check your router
• Check if the router is off.
- Turn the router on, and then connect to the Internet.
NOTE
If a problem persists, contact a local Samsung service centre.
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Troubleshooting
English48
Checkpoint
Problem Action
The product does not turn
on.
• Tap to turn the product on.
• Make sure the power cord is properly plugged in.
• Make sure the circuit breaker is on.
• Make sure the power cord is plugged into a power outlet rated for
this product.
The product does not
operate.
• Make sure the door is closed, and then tap .
• If you hear water flowing or boiling sounds, the product is preparing
for a steam process. This is normal.
• Make sure Child Lock is off.
• The product may not operate if you have used any liquid other than
water. Please contact a Samsung service centre.
The product makes sounds.
• The product may generate sounds when the compressor operates.
This is normal.
• The product may generate sounds when it circulates air. This is
normal.
• The product may generate sounds before and during a steam
process. This is normal.
• The product may generate sounds to pump out and drain the water.
This is normal.
• When opening the door, sounds may come from the Refill Tank when
the water is flowing through the pipe. This is normal.
• If noises become louder, contact a Samsung service centre.
The control panel does not
work.
• After plugging in the product, wait for a moment and try again. The
control panel will respond 10 seconds after the power cord has been
plugged in.
• Clean the control panel and try again. If the problem continues,
contact a Samsung service centre.
The product vibrates.
• Make sure the product is installed on a solid, level surface.
• Make sure the product is level.
The Refill Tank is empty after
one use.
• The product consumes more water the first time the product is used.
This is normal.
Steam or air is coming out
from the door.
• Make sure there are no items caught in the door.
• Make sure the door is properly closed.
Operation time continues to
increase.
• Wet items may take longer to dry. Operation time can increase
depending on the quantity and moisture level of the items.
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Problem Action
Items are wet after a cycle.
• Make sure the lint filter is clean and properly inserted.
• Make sure the door gasket is not damaged or items are not caught on
the door. If the door gasket is damaged, unplug the power cord and
contact a Samsung service centre.
Items are not deodorised.
• Wash items with strong odours or items that have been stored for a
long time.
• Wash items contaminated by oils.
• Large items such as down-filled jackets may not be deodorised
well. Put large items by themselves and run an additional cycle if
necessary.
• Do not put items with strong odour with other items. Separate items
by odour strength.
• Make sure the lint filter and both tanks are clean.
Wrinkles are not removed. • Iron items that have been stored for a long time.
Smoke comes out from the
product when the door is
opened.
• Some cycles generate steam that may appear to be smoke. This is
normal.
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English50
Specifications
Standby power consumption
Power consumption
Off mode 0.50 W
Network standby mode 2.00 W
Time in networked standby
mode (WI-FI)
10 min
Specification sheet
“*” Asterisk(s) means variant model and can be varied (0-9) or (A-Z).
A
B
D
E
C
Type
Clothing Care System (AIRDRESSER)
DF24**9900**
DF18**8700** /
DF18**3100**
Dimensions
(mm)
A. Height 1960 1960
B. Width 595 445
C. Depth 595 595
D. Depth with door open 1113 978
E. Width with door open 821 607
Rated power
220-240 V / 50 Hz
1700-2000 W
Fuse (Fixed fuse
in main PBA)
Tube type
250 V / 15 A
High breaking capacity type
Weight (kg) 96 83
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English 51
Contact information
QUESTIONS OR COMMENTS?
COUNTRY CALL OR VISIT US ONLINE AT
UK 0333 000 0333 www.samsung.com/uk/support
IRELAND
(EIRE)
0818 717100 www.samsung.com/ie/support
GERMANY 06196 77 555 77 www.samsung.com/de/support
FRANCE 01 48 63 00 00 www.samsung.com/fr/support
SPAIN 91 175 00 15 www.samsung.com/es/support
PORTUGAL
210 608 098
Chamada para a rede fixa nacional
Dias úteis das 9h às 20h
www.samsung.com/pt/support
LUXEMBURG 261 03 710 www.samsung.com/be_fr/support
NETHERLANDS 088 90 90 100 www.samsung.com/nl/support
BELGIUM 02-201-24-18
www.samsung.com/be/support (Dutch)
www.samsung.com/be_fr/support (French)
NORWAY 21 62 90 99 www.samsung.com/no/support
DENMARK 70 70 19 70 www.samsung.com/dk/support
FINLAND 030-622 75 15 www.samsung.com/fi/support
SWEDEN 0771-400 300 www.samsung.com/se/support
AUSTRIA 0800 72 67 864 (0800-SAMSUNG) www.samsung.com/at/support
SWITZERLAND 0800 726 786
www.samsung.com/ch/support (German)
www.samsung.com/ch_fr/support (French)
HUNGARY 0680SAMSUNG (0680-726-7864) www.samsung.com/hu/support
CZECH 800 - SAMSUNG (800-726786) www.samsung.com/cz/support
SLOVAKIA 0800 - SAMSUNG (0800-726 786) www.samsung.com/sk/support
CROATIA 072 726 786 www.samsung.com/hr/support
BOSNIA 055 233 999 www.samsung.com/ba/support
North
Macedonia
023 207 777 www.samsung.com/mk/support
MONTENEGRO 020 405 888 www.samsung.com/support
SLOVENIA 080 697 267 (brezplačna številka) www.samsung.com/si/support
SERBIA 011 321 6899 www.samsung.com/rs/support
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Contact information
English52
COUNTRY CALL OR VISIT US ONLINE AT
Kosovo 038 40 30 90 www.samsung.com/support
ALBANIA 045 620 202 www.samsung.com/al/support
BULGARIA
0800 111 31 - Безплатен за всички
оператори
*3000 - Цена на един градски
разговор или според тарифата на
мобилният оператор
09:00 до 18:00 - Понеделник до
Петък
www.samsung.com/bg/support
ROMANIA
0800872678 - Apel gratuit
*8000 - Apel tarifat în reţea
Program Call Center
Luni - Vineri: 9 AM - 6 PM
www.samsung.com/ro/support
ITALIA 800-SAMSUNG (800.7267864) www.samsung.com/it/support
CYPRUS
8009 4000 only from landline, toll
free
www.samsung.com/gr/support
GREECE
80111-SAMSUNG (80111 726 7864)
from mobile and land line
(+30) 210 6897691 from mobile and
land line
POLAND
801-172-678*
* (opłata według taryfy operatora)
http://www.samsung.com/pl/support/
LITHUANIA 8-800-77777 www.samsung.com/lt/support
LATVIA 8000-7267 www.samsung.com/lv/support
ESTONIA 800-7267 www.samsung.com/ee/support
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Memo
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Memo
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Memo
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