ElectriQ 78853624/1/A2/LD25PROLEW Refurbished Smart Premium User Manual

USER MANUAL

25L LOW ENERGY COMPRESSOR

DEHUMIDIFIER WITH DIGITAL HUMIDISTAT

AND ADVANCED LAUNDRY MODE

LD25PROLEW

Thank you for choosing electriQ.

Please read this user manual before using this innovative dehumidifier and keep it safe for future reference

Visit our page www.electriQ.co.uk for our entire range of Intelligent Electricals

CONTENTS

SAFETY INSTRUCTIONS

VISUAL SAFETY GUIDE

APPLIANCE DIAGRAM

FEATURES

INSTALLATION

CONTROL PANEL

OTHER FEATURES AND INDICATORS

POSITIONING THE DEHUMIDIFIER

WATER DRAINAGE

Wi-Fi CONNECTION

CARE AND MAINTENANCE

TROUBLESHOOTING

FAULT CODES

TECHNICAL DATA

SUPPORT

SAFETY INSTRUCTIONS

• Carefully read the instructions before

operating the unit.

• This appliance is for indoor use only

and is only intended for use in a

domestic environment or similar. Any

other use is not recommended by the

manufacturer and may cause fire,

electrical shocks or other injury to user

or property.

• Rating: This unit must be only

connected to a 220-240 V / 50 Hz

earthed outlet.

• Installation must be in accordance with

regulations of the country where the unit

is used.

• If you are in any doubt about the

suitability of your electrical supply have

it checked and if necessary, modified by

a qualified electrician.

• This dehumidifier has been tested and

is safe to use. However, as with any

electrical appliance - use it with care.

• Disconnect the power before

dismantling, assembling or cleaning.

• Avoid touching any moving parts of the

appliance.

• Never insert fingers, pencils or any

other objects though the guard.

• This appliance is not intended for use

by persons (including children) with

reduced physical, sensory or mental

capabilities. It is also not intended for

use by those with a lack of experience

and knowledge, unless they have been

given supervision or instruction

concerning the use of the appliance by

a person responsible for their safety.

• Do not leave children unsupervised with

this appliance.

• Do not clean the unit by spraying it or

immersing it in water.

• Never connect the unit to an electrical

outlet using an extension cord. If a

power outlet is not available, one should

be installed by a qualified electrician.

• Never operate this appliance if the

power cord or plug is damaged.

• Ensure the power cord is not stretched

or exposed to sharp objects/edges.

• A damaged power supply cord should

be replaced by the manufacturer or a

qualified electrician in order to avoid a

hazard.

• Any service other than regular cleaning

or filter replacement should be

performed by an authorised service

representative. Failure to comply could

result in a voided warranty.

• Do not use the appliance for any

purpose other than its intended use.

• Do not tilt the unit while in use. The unit

is design to work only in a vertical

position.

• This dehumidifier must always be

stored and transported upright,

otherwise irreparable damage may be

caused to the compressor; if in doubt

we suggest waiting at least 24 hours

before starting the unit following

transportation.

• Avoid restarting the dehumidifier unless

5 minutes have passed since being

turned off. This prevents damage to the

compressor.

• Never use the plug as a switch to start

or stop the dehumidifier. Use the

provided ON/OFF button located on the

control panel.

• Always place the unit on a dry and

stable surface.

• The appliance should not be installed in

laundry or wet rooms where the

humidity is higher than 85% RH.

• Do not dry laundry above the unit to

prevent water entering the dehumidifier.

Place the laundry at least 1 meter in

front of your dehumidifier.

• Before moving the appliance, the water

tank should be emptied.

• The handle on the appliance is

designed to aid in its movement and

should not be used to support the full

weight of the dehumidifier. When

carrying the unit, it should be kept

upright and sufficiently supported from

its base.

• The handle should not be used if there

are any signs of damage to its fixings.

• The appliance must be placed in a room

without sources of ignition (for example:

open flames, an operating gas

appliance or an operating electric

heater).

• R290 refrigerant gas complies with

European environmental directives.

• R290 has a low GWP (Global Warming

Potential) of 3.

• The LD25PROLEW contains about 85g

of R290 refrigerant gas.

• Do not use or store the appliance in an

unventilated space with an area smaller

than 4.1m

per unit.

• If the appliance is installed, used or

stored in an unventilated room, the

room must be such as to prevent

stagnation of possible leaks of

refrigerant gas as there could be a

danger of fire or explosion should the

refrigerant come into contact with

electric heaters, stoves or other sources

of ignition.

• Refrigerant gas may be odourless.

• Do not use the product and contact the

retailer for advice, if damage has

occurred to the unit which may have

compromised the refrigerant system.

• Any repairs or maintenance must only

be carried out on the unit by a suitably

qualified engineer. Before opening and

servicing the unit the authorised

engineer must be in possession of a

copy of the manufacturer’s service

manual and must follow the safety

information contained within it to ensure

all hazards are minimized.

• The refrigerant system should not be

perforated or punctured.

• Do not place the unit next to heat

sources (e.g. electrical fires, fireplaces,

etc.)

• Avoid mishandling the dehumidifier.

Dropping or throwing the unit can cause

damage to its internals and increases

the risks of operating it.

• Do not store or use gasoline, petrol,

paint, solvents or other flammable

vapours or liquids in the vicinity of this

dehumidifier or any other appliance.

• This dehumidifier must not be used in

spaces where there is a high

concentration of gases, solvent or other

volatile organic compounds; in very

dusty environments; in any domestic,

commercial or industrial environment

where the air composition is flammable.

• Ensure that the louvre is open before

operating the unit.

• Due to continual product development

and differences between operating

systems, diagrams and pictures within

this manual may differ from the unit

provided.

ENERGY SAVING AND UNIT SAFETY

PROTECTION TIPS

• Do not cover or restrict the airflow from

the outlet or inlet grills.

• For maximum performance the

minimum distance from a wall or objects

should be 20 cm. See the section on

Positioning your dehumidifier for further

information.

• Keep the filters or grills of the unit clean.

Under normal conditions, filters or grills

should only need cleaning once every

three weeks (approximately).

• Since the filters remove airborne

particles, more frequent cleaning

maybe necessary, depending on the air

quality.

VISUAL SAFETY GUIDE

WHERE OR WHEN NOT TO USE YOUR DEHUMIDIFIER

APPLIANCE DIAGRAM

FEATURES

Your dehumidifier belongs to the electriQ dehumidifier range featuring power saving logic.

1. Innovative laundry mode with PTC heater and infrared sensor, ensuring the warm dry air

is targeted at the dampest areas.

2. Dries laundry more efficiently than a tumble dryer.

3. Easy to use controls.

4. Cost effective way to combat mould, condensation and damp.

5. Designed to complement any modern space

6. Intelligent CPU controlled digital humidistat with 40-70% RH and room humidity display.

7. Tank operation or permanent drainage option with splash proof tank

8. Tank full alarm & auto-stop function

These dehumidifiers use compressor technology to extract water from the environment.

Compressor dehumidifiers are ideal for normal domestic or office environments which are

heated during the winter months and maintain a temperature above 12-15⁰C.

This dehumidifier is easy to move around and lightweight. It is designed to extract unwanted

humidity while saving money due to its power saving logic. It features an intelligent humidistat

where the desired relative humidity can be adjusted in increments of 5% between 40 and 70%

ensuring the air in your room is not too dry and that power is not wasted.

INSTALLATION

Remove any water from within the water tank before starting the unit. In order to save energy do

not open windows or doors while the unit is running. Place the unit on a hard / flat surface. On

first use it is advisable to run the unit continuously for 24 hrs, as this will help to start pulling damp

from furnishings/carpets within the room.

TO REDUCE NOISE LEVELS: Place a piece of carpet or a rubber mat under the unit to reduce

any vibrations while the unit is running.

POSITIONING THE DEHUMIDIFIER

A badly positioned dehumidifier will have little effect. In positioning the dehumidifier please

ensure circulation of air in not restricted around the unit.

Allow at least the spacings shown below to enable efficient operation (20cm to sides, 50xm

behind, and 60cm in front and above). This dehumidifier is designed only for indoor residential

or small office applications and any commercial or industrial use will invalidate the warranty.

Use in an enclosed area for maximum efficiency. Close all doors, windows to create an effective

operating environment. Do not use outdoors.

Your electriQ dehumidifier will begin to protect your space from the harmful effects of excessive

moisture as soon as it is turned on. Excess moisture is dispersed throughout your home. For

this reason, the dehumidifier should be positioned in a central and clear location so that it can

draw this moist air towards it from all over the home. A warm hallway or landing is an excellent

position for your dehumidifier. If possible, leave interior doors ajar to allow air circulation.

Alternatively, if you have a serious problem in one area you can begin by positioning the

dehumidifier there and moving it to a more central location at a later date. For the most effective

use, run your dehumidifier with external doors and windows kept closed. Please note the unit

should not be placed directly against a radiator or other heat source.

Before moving the appliance, the water tank should be emptied. The handle on the appliance is

designed to aid in its movement and should not be used to support the full weight of the

dehumidifier. When carrying the unit, it should be kept upright and sufficiently supported from

its base. The handle should not be used if there are any signs of damage to its fixings.

When positioning your electriQ dehumidifier, ensure that it is placed clear of any obstacle that

may limit the air movement. Place the dehumidifier on a flat dry surface.

NOTE: Do not force castors to move over carpet or uneven surfaces, nor move the unit with

water in the tank as it may tip over and spill water.

CONTROL PANEL

CLEAN

BUTTON

Press to run the CLEAN mode, which will run the fan to dry out the

internals of the unit after use, preventing the build up of mould during

periods of non-operation.

TIMER

BUTTON

While the appliance is operating, repeatedly press to set the duration

of the shutdown timer. When the timer button is pressed the duration

of the timer will be shown on the display, and when the time elapses,

the appliance will go into standby mode.

SPEED

BUTTON

FAN SPEED

Press to adjust the fan speed between High and

Low while the unit is operating in dehumidify or turbo

modes. The display will indicate the fan speed:

1 – Low Speed 2 – High Speed.

CHILD LOCK

Press and hold for 2 seconds to turn the child lock

on or off. When activated the lock icon will show on

the display, and all other buttons will be deactivated

SWING

BUTTONS

VERTICAL

Press to turn the Vertical swing on and off. When

activated the outer louvre will slowly move up and

down to redirect the airflow.

HORIZONTAL

Press to turn the Horizontal swing on and off. When

activated the inner louvres will slowly twist to

redirect the airflow.

HUMIDITY

BUTTON

Repeatedly press to select the desired humidity in dehumidify mode

between 40-70%. The currently selected humidity will be displayed for

a couple of seconds after pressing the button.

TURBO

BUTTON

Press to activate / deactivate continuous mode. When in Turbo mode

the dehumidify symbol will be shown on the display, but the Auto

symbol will not. In this mode the unit will not have a target humidity

level.

LAUNDRY

BUTTON

LAUNDRY

MODE

Press to activate / deactivate laundry mode. The

laundry mode and Auto indicators will be shown on

the display. In this mode the unit will operate at high

fan speed with the PTC heater to target warm dry air

at the clothing in front of the unit.

Wi-Fi

CONNECTION

Press and hold for 3 seconds to initiate the Wi-Fi

connection. See the Wi-Fi section for further

information.

POWER

BUTTON

Press to turn the unit on or off.

DISPLAY

HUMIDITY /

TIMER

DISPLAY

Shows the current relative humidity of the room. When the HUMIDITY

button is pressed will show the desired humidity set, and when the

TIMER button is pressed will show the duration set.

DEHUMIDIFY

The Dehumidify symbol is displayed in Turbo and Dehumidify modes. In

Dehumidify mode the Auto symbol will also be shown

LAUNDRY

The Laundry mode symbol is displayed when the appliance is in

Laundry mode (The Auto symbol is also shown)

AUTO

The symbol is displayed when the appliance is in dehumidify and

Laundry modes, indicating that the unit will stop dehumidifying when the

desired humidity is reached.

WI-FI

Shows that Wi-Fi is activated

WATER TANK

FULL

When the water tank is full, the indicator will illuminate and the unit will

stop dehumidifying. Empty the tank to restart operation.

DEFROST

Displays when the unit is in defrost mode. This is automatic to prevent

ice from building up inside the appliance.

CHILD LOCK

When child lock is enabled, the lock symbol will be displayed.

TIMER

Displays when a shutdown timer has been set.

VERTICAL

SWING

Displays when the Vertical swing is activated. The external louvre will

slowly move up and down.

HORIZONTAL

SWING

Displays when the Horizontal swing is activated. The internal louvres will

slowly twist to change the airflow direction.

Wi-Fi

Water Tank Full

Defrost

Child lock

Laundry

Auto

Humidity / Timer

Display

Timer

Vercal

Swing

Horizontal

Swing

Dehumidify

OPERATING MODES

MODE

SYMBOLS SHOWN

Dehumidify

Turbo

Laundry

FUNCTIONS

POWER

When first plugged in, press the POWER button ，to turn on the unit，the air deflector

will then open. The unit will now start operating.

LAUNDRY

Press the LAUNDRY button to start the laundry mode, the laundry mode and Auto

icons will illuminate on the display.

The units intelligent infrared detection function will determine the dampest area in front

of the unit and will direct the warm, dry air in that direction to speed up the drying process.

In addition to maximise drying performance, the dehumidifier includes a PTC heater

which during laundry mode will heat the air when the room temperature is below 20℃.

The heater is deactivated when the room reaches 22℃.

The fan speed cannot be set when using laundry mode, the fan will run at maximum

speed. When the clothes are dry the unit will automatically stop the heating and

dehumidifying functions.

NOTE: The duration of the laundry mode will vary on a number of factors including:

• The quantity of clothes to dry.

• The initial moisture level of the clothes

• The room size.

• The room temperature (Clothes will dry faster in smaller and warmer rooms)

When drying clothes, it is recommended that the dehumidifier is left to run continuously

with maximum water extraction until the water tank is full.

Do not place clothes directly over any of the vents or above the dehumidifier. Ideally the

clothes should be 1–1½ metres from the front of the appliance, with the outlet pointing

directly towards them.

Never allow anything to block the air inlets or outlets on the appliance.

As the efficiency of compressor dehumidifiers is greatly affected by the temperature, due

to the inbuilt PTC heater, the laundry mode can be used to increase the performance of

the appliance, allowing it to be used in situations where other compressor-based

dehumidifiers would be ineffective.

Wi-Fi CONNECTION

Press and hold the LAUNDRY button for 3 seconds to start Wi-Fi pairing, more

information can be found in the Wi-Fi section.

TURBO

Press the TURBO button so that the is illuminated and not displayed. The unit

will now work in continuous mode, until either the water tank fills or the mode is changed.

HUMIDITY

Repeatedly press the HUMIDITY button to adjust the desired humidity in dehumidify

mode. The desired humidity can be set between 40% and 70% in 5% increments.

The appliance will start dehumidifying when the desired humidity is 5% lower than the

current humidity, and will continue to run until the humidity of the room is 1% under the

desired level. When the desired humidity is reached, the fan will continue to operate to

circulate the air, and monitor the humidity of the room.

TIMER

Repeatedly press the TIMER button to set the duration for the unit to run before it enters

standby. The timer can be set between 1 hour and 12 hours in 1-hour increments. To

cancel the timer repeatedly press the timer button until the display shows 0.

If the water tank fills, or the defrost function operated while the timer is running, the timer

will continue to count down.

FAN SPEED

When in dehumidify or turbo mode, press the SPEED button to adjust the fan speed. The

fan can be changed between Low speed (1) and High speed (2). After pressing the speed

button, the currently selected fan speed will be shown on the display.

CHILD LOCK

When the appliance is operating, press and hold the SPEED button for 2 seconds to

activate the child lock. The lock icon will be displayed and all buttons will be locked

to avoid misuse.

To deactivate, Press and hold the fan speed button for 2 seconds.

CLEAN

After use, press the CLEAN button to run the dry function. This function is designed to

dry the inside of the appliance, preventing mould from forming while the unit is in storage.

We would advise this function is run before any long period of non-use.

HUMIDITY & TIMER DISPLAY

The display on the appliance will provide the following information:

1. When the unit is plugged in, it will indicate the humidity level of the room.

2. When the HUMIDITY button is pressed, it will show the desired humidity set.

3. When the TIMER button is pressed, it will show the duration of the timer.

4. When the SPEED button is pressed, it will indicate the fan speed.

OTHER FEATURES AND INDICATORS

TANK FULL INDICATOR

When the water tank is full, removed or incorrectly inserted the unit will stop

dehumidifying, the water tank full light will illuminate and the unit will beep. Empty the

tank and reinsert it correctly to resume operation.

AUTO DEFROST

The appliance has a defrost mode, which monitors the temperature of the evaporator

(cold coils). If the temperature of these coils drops below -1℃ the appliance will enter

defrost mode to prevent ice from forming within the appliance. During defrost mode the

unit will stop dehumidifying, while the evaporator is warmed. The defrost mode will run

for a maximum of 30 minutes, or until the coils have heated sufficiently.

The appliance will enter defrost mode more often in cold temperatures. As cold

temperatures can greatly reduce the efficiency of the appliance it may be beneficial to

select laundry mode as its heating function can be used to ensure optimum performance

in colder conditions.

AUTO-RESTART

If the unit stops unexpectedly due to a power cut, it will restart with the previous function

selected automatically when the power resumes, and the 3-minute compressor

protection has elapsed.

LIGHTWEIGHT PORTABLE DESIGN ON CASTORS

The dehumidifier is built to be compact and lightweight.

Your dehumidifier contains an advanced micro-CPU controlled device which is capable

of self-diagnostics. The LCD display may also show the error and protections codes.

NOTES:

• If a permanent drainage pipe is fitted the unit will not stop operating when in Turbo

mode. Turbo mode is not recommended for long normal operation in a domestic

or office environment as it may make the air too dry.

• To allow more moisture in the air, use the HUMIDITY button to set a higher desired

humidity (e.g. 60-70%).

• We recommend setting the humidity to 50-55% which is great for domestic

operation and dry storage.

• Setting the humidity to 60% is great for personal comfort and applications where

50% RH is considered too dry.

• Setting the humidity to 70% is ideal for unoccupied properties or where an

economical run is needed without the need to reduce the humidity further.

WATER DRAINAGE

When the water tank is full, the unit will stop automatically. When this happens the TANK FULL

indicator will illuminate on the control panel.

NOTE: Only empty the water tank when it is full or before moving or storing the unit.

There are two ways to dispense collected water.

1. USE THE TANK

When the tank is full, the unit will automatically stop running, and the Tank Full indicator will be

illuminated.

Slowly pull out the tank. Grip the tank by its handle securely, and carefully pull it out. Empty the

water tank and reinsert it into the dehumidifier. The tank must be in place and securely seated

for the dehumidifier to operate again. The dehumidifier will re-start when the tank is restored to

its correct position.

NOTES:

When you remove the water tank, do not touch sensors or any parts which are situated behind

tank. Doing so may damage the product. Be sure to push the tank gently all the way into the

unit. Banging the bucket against anything or failing to push it in securely into place may cause

the unit not to operate.

Do not remove any parts from the water tank or tank enclosure. The water full sensor will no

longer be able to detect the water level correctly and water may leak from the water tank.

2. CONTINUOUS DRAINAGE

Water can be automatically plumbed in or drained into a sink, a larger container or through the

wall into an outside drain by attaching a suitable pipe (not included) to the unit. Insert the pipe

into the drain outlet at the back of the unit as shown here.

Make sure the connection between pipe and the drain outlet is tight and does not leak. Then

direct the pipe to a suitable drainage point. This unit uses gravity to dispose of water hence the

drain should be lower than the water outlet on the unit. Put the tank back. Be sure to run the

water pipe downward and to let the water flow out smoothly. Do not kink or bend the pipe.

The permanent drain can be used in conjunction with a water pump (e.g. when draining from a

cellar) to lift the water upwards.

SETTING UP THE WIFI APP

BEFORE YOU START

• Ensure your router provides a standard 2.4GHz connection.

• If your router is dual-band ensure that both networks have different network names (SSID). The

provider of your router / Internet service provider will be able to provide advice specific to your

router.

• Place the dehumidifier as close as possible to the router during setup.

• Once the app has been installed on your phone, turn off the data connection, and ensure your

phone is connected to your router via WiFi.

DOWNLOAD THE APP TO YOUR PHONE

Download the “TUYA SMART” app, from your chosen app store, using the QR codes below, or

by searching for the app in your chosen store.

Android IOS

CONNECTION METHODS AVAILABLE FOR SETUP

The smart device has two different setup modes, CF (Quick Connection) and AP (Access

Point). The quick connection is a quick and simple way to set the unit up. AP connection uses a

direct local Wi-Fi connection between your phone and the dehumidifier to upload the network

details.

Before starting the setup, please ensure that your dehumidifier is in the correct standby mode

for the connection type you are attempting, the display your dehumidifier will indicate this.

To connect to the WI-FI, press and hold the LAUNDRY button when the for approximately 3

seconds

CHANGING BETWEEN CONNECTION MODES / WIFI RESET

To change the unit between the two connection types, hold the LAUNDRY button for 5 seconds.

The connection mode is signified by the frequency of the flashing Wi-Fi symbol. This will also

remove any previous WIFI configuration.

Connection Type

Frequency of Flashes

CF (Quick Connection)

Flashes twice per second

AP (Access Point)

Flashes once per second

1. Press on the register button

at the bottom of the screen.

2. Read the Privacy policy

and press the Agree

Button.

3. Enter your email address or

phone number and press

continue to register.

4. A verification code will be

sent by the method selected

in step 3. Enter the code into

the app.

2. The app is now registered.

It will automatically log you

in following registration.

5. Type in the password you

would like to create. This

needs to be 6-20 characters,

with letters and numbers.

SETTING UP YOUR HOME WITHIN THE APP

TUYA is designed so it can work with a large number of compatible smart devices

within your home. It can also be set up to work with multiple devices within different

houses. As such, during the setup process the app requires that different areas are

created and named to allow easy management of all your devices. When devices are

then added, they are assigned to one of the rooms you have created.

CREATING ROOMS

1. Press on the ADD HOME

buon.

2. Type in a name for your

home,

3. Press on the location button

to select the location of your

home. (See SETTING

YOUR LOCATION below)

4. New rooms can be added

by pressing the ADD

ANOTHER ROOM option at

the bottom. (See ADD

ANOTHER ROOM below)

5. Untick any rooms that are

not required on the app.

6. Press DONE in the top right

corner.

SETTING YOUR LOCATION

Use your finger to

move the orange

HOME symbol.

When the symbol

is in the

approximate

location of your

home, press the

confirm button in

the top right

corner.

ADD ANOTHER ROOM

Type in the

name of the

room, and

press Done in

the top right

corner

CONNECTING USING QUICK CONNECTION

Before initiating the connection, make sure the unit is in standby mode, with the Wi-Fi

symbol flashing twice per second. If not, follow the instructions for changing the

connection mode. Ensure your phone is connected to the Wi-Fi network. (We advise

turning mobile data off during setup)

2. Select the type of device

as “Dehumidifier” in the

Small Home Appliance tab.

4. Ensure the WiFi light on the

dehumidifier is flashing

twice per second then press

on the orange button at the

bottom of the screen to

confirm.

5. This will then transfer the

settings to the dehumidifier.

Wait for this to complete. If

this fails, retry. If still

unsuccessful please review

the troubleshooting section

for further help.

1. Open app and press “+” to

add device, or use the add

device button

3. Enter your WiFi password and

press confirm.

CONNECTING USING AP MODE (ALTERNATIVE METHOD)

Before initiating the connection, make sure the unit is in standby mode, with the WiFi

light flashing once per second. If not, follow the instructions for changing the

connection type. Ensure your phone is connected to the WiFi network. (We advise

turning mobile data off during setup)

1. Open app and press “+” to

add device, or use the add

device button

2. Select the type of device

as “Dehumidifier”

3. Press on the AP mode

button in the top right of the

screen.

5. Ensure the Wi-Fi light on the

dehumidifier is slowly

flashing (once per second),

then press on the orange

button at the bottom of the

screen to confirm

4. Enter your Wi-Fi password

and press confirm.

6. Go to network settings in your

phone and connect to the

“SmartLife xxx” connection.

There is no password to

enter. Then return back to the

app to complete setup.

This will then transfer the settings to the dehumidifier.

Once the connection process has completed, go back to the network settings on your phone to ensure

your phone has reconnected to your WiFi router.

CONTROLLING YOUR DEVICE THROUGH THE APP

THE HOME SCREEN

Chose the device

to control

Add a device

Smart Scenes /

Automation

Access the user

profile

LD25proLEW

DEVICE SCREEN

The device screen is the main control screen for the dehumidifier, providing access to the

controls to amend the functions of the dehumidifier

Power Button: Use

to turn the unit on or

off.

Profile: Use to change the

name of the dehumidifier

and amend user settings.

Settings: Enter the app

settings menu to access:

Schedule

Swing

Clean Mode

Timer

Child Lock

Back: Returns to the

Home Screen

Target Humidity: Displays

target humidity

Mode: Change between

Dehumidify

Laundry

Turbo

Increase: Press to

increase the target

humidity.

Set Fan Speed: Set

the fan speed to:

Drying

Indoor Humidity:

Displays the current

humidity of the room.

Indoor Temperature:

Displays the current

temperature of the room.

Decrease: Press to

decrease the target

humidity.

Mode: Displays the

current mode.

Fan Speed: Displays

the current fan speed.

Operation of the modes is the same as from the control

panel of the appliance, described earlier in the manual

SMART SCENES

Smart Scenes is a powerful tool providing the option to customise the operation of the

dehumidifier based both on conditions within the room and outside influences. This gives the

user the option of specifying much more intelligent actions. These are split into two categories

Scene and Automation.

SCENE

Scene allows for a one-touch button to be added to the Home screen. The button can be used

to change a number of settings in one go and can change all the settings within the unit. A

number of scenes can easily be set up, allowing the user to easily change between a number of

pre-set configurations.

Below is an example of how to set up a scene:

1. Press on the Smart Scene

tab at the bottom of the

Home screen

3. Select Scene to create a

new Scene

2. Press on the Plus in the top

right corner to add a smart

scene.

4. Press the Pen next to

“Please Enter Scene Name” to

input the name for your Scene

Show on Dashboard: Leave

this on if you require the scene

to be displayed as a button on

the Home Screen

Press the Red Plus to add the

action required. Then select

the dehumidifier from the list of

devices.

5. Chose the function, set the

value for the function, and then

press the back button in the top

right corner, to return to the

previous screen.

6. Once all the functions required have been added, press the Save button in the top right corner to

finalise and save your new Scene

AUTOMATION

Automation allows an automatic action to be set up for the device. This can be triggered by the

Time, indoor temperature, humidity of the room, weather conditions, and a range of other

influences.

1. Press on the Smart Scene

tab at the bottom of the

Home screen

2. Press on the Plus in the top

right corner to add a smart

scene.

3. Select Automation to

create a new

Automation Scene

4. Setup is very similar to the scene

setup on the previous page, and

includes an extra section for

specifying a trigger for the scene to

start.

Press the Pen next to “Please Enter

Scene Name” to input the name for

your Scene

Press the Red Plus next to “When

any condition is satisfied” to add the

trigger

Press the Red Plus next to “Execute

following actions” to add the action

required. Then select the

dehumidifier from the list of devices.

6. Chose the function, set

the value for the function,

and then press the back

button in the top right

corner, to return to the

previous screen.

5. Select the condition when

the automation should start.

A number of triggers can be

combined.

7. Once all the functions

required have been added,

press the Save button in the top

right corner to finalise and save

your new scene.

The automation is now set up, it

can be turned on and off using

the toggle on the image shown

on step 2.

DEVICE DETAILS SCREEN

The device details screen gives you the option to edit the details

for the device, and use some of its additional features. The

device details screen can be accessed from the device screen

by pressing on the symbol in the top right-hand corner.

CHANGING THE NAME OF YOUR DEVICE

The top option within this allows you to change the name of the

device to something relevant to the use of the product, such as

“Living Room Dehumidifier”. Within the menu, you also have the

option of setting up a pattern lock or change your password.

DEVICE SHARING

This allows you to share access to the controls of your

dehumidifier with friends and family.

PROFILE TAB

The Profile tab allows you to make changes to the app, such as

setting up a username and editing or adding rooms.

Within the Profile tab, you are also able to change settings related

to the app itself.

CONNECTION TROUBLESHOOTING

1. Check whether the device is powered on and is in the correct standby mode, if not please

refer to the CHANGING BETWEEN CONNECTION MODES section on page 15.

2. Ensure the Wi-Fi password has been entered into the app correctly (Case sensitive)

3. Check that the phone is connected to the Wi-Fi you are connecting the device to.

4. Ensure the network you are connecting it to is 2.4Ghz (5Ghz Wi-Fi networks are not

supported), and that there is a strong Wi-Fi signal to the item.

5. If your router is dual band, ensure that the 2.4ghz network has a different network name

(SSID). Further advice on changing router settings will be available from your Internet

service provider / Router manufacturer.

6. Check the settings on the router. Encryption should be WPA2-PSK and authorisation type

should be set to AES

7. Try using the alternative connection method. i.e. If connection is failing when attempting to

connect through CF mode, try AP mode.

CARE AND MAINTENANCE

Always shut off the unit and unplug from the mains before cleaning or performing any

maintenance. When it is not in use for long periods it is advisable to run the CLEAN mode before

draining the tank and unplugging the appliance. Do not use chemical solvents (such as benzene,

alcohol or gasoline) as they may cause irreversible damage to the unit.

1. CLEAN THE GRILLE AND CASE

Use water and a mild detergent to clean the washable mesh

filter. Do not use bleach or abrasives. Do not splash water

directly onto the main unit. Doing so may cause an electrical

shock and can lead to the insulation to deteriorate, or cause the

unit to rust. The air intake and outlet grilles get soiled easily, so

use a vacuum attachment or soft brush to clean. Wipe the

dehumidifier body with a soft damp cloth or kitchen towel.

Remove the filter housing. If the mesh filter is dirty hoover it, if it is heavily soiled wash it with

warm soapy water and dry thoroughly before reinserting it in the unit. When filter cleaning is

finished and filters are dry placed them back into the unit.

NOTE: Never run the unit without the mesh filter housing correctly inserted.

2. CLEAN THE WATER TANK

Every few weeks, clean the tank to prevent growth of mould, mildew and bacteria. Partially fill

the tank with clean water and add a little mild detergent. Swish it around and than empty the tank

and rinse.

NOTE: Do not use a dishwasher to clean the tank. After cleaning and drying, the tank must be

reinserted securely into dehumidifier in order to restart operation.

END OF SEASON MAINTENANCE

1. Run the Clean mode to internally dry the appliance

2. Empty and clean the water tank.

3. Leave the water tank out of the unit to fully dry before reinserting into the appliance.

4. Clean the unit and the filters as per cleaning procedure above.

5. Coil the power cord on the special cord storage rest at the back of the unit.

6. Cover the unit and keep it in a dry place.

7. When the unit is not in use, ensure that the louvre in a closed position.

TROUBLESHOOTING

ISSUE

CAUSE

SOLUTION

Hot or cold

air being

produced

Normal Operation

When the unit is in dehumidifying mode it

absorbs humid air from room and freezes it to

reduce the humidity.

During the cold cycle there should be cold air

coming out of the unit During the defrost cycle hot

dry air should be coming out of the outlet grill.

Unit does not

operate

Is the plug properly

inserted in the socket?

Insert the plug into the socket and ensure the

socket is switched on.

Does the tank full

indicator is red?

Tank full, float displaced or tank not properly

inserted. Empty tank, check float and make sure

tank is properly inserted in unit.

Dehumidifier

does not

extract water

Is the unit set to a

humidity level lower

than the humidity of the

room?

Set the humidity level on the humidistat below the

current humidity reading.

Is the temperature too

low for water extraction

to be efficient?

Increase temperature in the room or reposition

the unit.

Is any intake grill or

outlet blocked? Is the

unit too close to walls.

Remove obstructions and restart the unit.

Ensure the minimum clearance distances are

maintained.

Airflow

seems weak

Are the filters dirty or

clogged?

Please service the filters regularly as per the user

manual.

Unit is noisy

during

operation

Is the unit on an

uneven surface?

Please place on flat horizontal surface. Where

possible this should be soft such as rubber or

carpet to prevent vibrations.

Is filter clogged?

Please service the filters regularly as per user

manual.

Defrost light

on and unit

stops

regularly

Unit is defrosting

Allow the unit to automatically defrost. The

protection will clear after the unit self defrosts.

Increase the temperature in the room if this

repeats too often.

Tank full red

light

Water tank full

notification

Tank is full or is not in the right position - Empty

the tank and replace in the right position.

Any other malfunctions will need to be reported to electriQ service centre. Do not attempt

unauthorised repairs as these may invalidate the warranty.

Recycling facilities are now available for all customers at which you can deposit

your old electrical products. Customers will be able to take any old electrical

equipment to participating sites run by their local councils. Please remember

that this equipment will be further handled during the recycling process, so

please be considerate when depositing your equipment. Please contact the

local council for details of your local household waste recycling centres.

FAULT CODES

CODE

REASON

RESOLUTION

Evaporator temperature sensor

fault

Check wiring of temperature sensor /

replace sensor

Ambient temperature / humidity

sensor fault

Check wiring of temperature and

humidity sensors / replace

Infrared sensor fault

Check wiring of sensor / replace

Defrost sensor fault

Check wiring of sensor / replace

Fan Motor fault

Check wiring of motor / replace

Refrigerant Leak

Ventilate room and contact service

centre

Anti-Tip Sensor activated

Unplug the appliance and place on a

level surface.

Ambient humidity lower than

30%

Ambient humidity is outside operating

range, use of humidifier not required.

Ambient humidity higher than

80%

Ambient humidity is too high, use unit

in a dryer place.

FREQUENTLY ASKED QUESTIONS

Why doesn’t the dehumidifier seem to extract much water if the temperature is low?

This is a compressor dehumidifier which works best in temperatures above 15⁰C. If the

temperature is low and the air is dryer than the setting on the humidistat the unit will not extract

water. If you want to use a dehumidifier for outside buildings, unheated properties, boats or

garages please check our desiccant range.

Why doesn’t the unit work /or stops suddenly?

The water tank may be full or displaced. To rectify: empty the tank and carefully place the tank

back in the unit. Also the unit may be running in dehumidifying mode with a low room

temperature. Please check if the room temperature is lower than 5⁰C. If so, the unit will stop

working while in dehumidifying mode. (unit may be defrosting).

The ambient operating range is between 5⁰C and 35⁰C with a relative humidity ranging from

30% to 80%. For maximum efficiency use the unit between 15⁰C and 32⁰C.

Sometimes cold and/or hot air comes out from the air outlet grill, why?

When the unit is in dehumidifying mode it absorbs humid air from room and freezes it to

reduce the humidity.

During the cold cycle there should be cold air coming out of the unit.

During the hot cycle hot dry air should be coming out of the outlet grill.

TECHNICAL DATA

Model

LD25PROLEW

Voltage

220-240V～50Hz

Dehumidifying capacity

25 L / day

(at 30⁰ C / 80%RH)

Fan Speeds

Rated Input Power

Dehumidifier/Turbo Mode: 330W

Laundry Mode: 950W (including PTC heater -

650W when temperature below 20⁰ C)

Running Amps

1.31 Amps

Tank Capacity

4 litres

Desired Humidity Range

40 – 70%

IP Rating

IPX1

Refrigerant

R290, 85 grams

Airflow m

Low Speed: 125

High Speed: 205

Laundry: 180

High / Low Pressure

2.046/0.748MPa

Dimensions mm (WxDxH)

526 x 287 x 454

Weight kgs

15.8

electriQ UK SUPPORT

www.electriQ.co.uk/support

Please, for your own convenience, make these simple checks before calling the service

line.

1. Has the unit been standing upright for at least 2 hours?

2. Is the unit plugged into the mains?

3. Is the fuse OK?

4. Switch the unit off and wait three minutes to see if the issue is resolved. Restart the unit.

5. Check if the water tank is full.

6. Was the troubleshooting guide followed?

If the unit still fails to operate call: 0330 390 3061 or complete the online form

Office hours: 9AM - 5PM Monday to Friday

Unit 2A, Trident Business Park,

Neptune Way, Leeds Road,

Huddersfield, HD2 1UA

V20231019

ElectriQ 78853624/1/A2/LD25PROLEW Refurbished Smart Premium Low-Energy 25L Laundry Dehumidifier

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ElectriQ 78853624/1/A2/LD25PROLEW Questions and Answers