USER MANUAL
COMPRESSOR DEHUMIDIFIER
WITH DIGITAL HUMIDISTAT AND SMART APP
CONTROL
CD12PW – 12 Litres per day
Thank you for choosing electriQ.
Please read this user manual before using this innovative dehumidifier and keep it safe for future reference
Visit our page www.electriQ.co.uk for our entire range of Intelligent Electricals
1
CONTENTS
SAFETY INSTRUCTIONS
2
INSTALLATION
5
PARTS
6
CONTROL PANEL
7
QUICK REFERENCE GUIDE
9
FEATURES
10
POSITIONING
11
WATER DRAINAGE
12
WIFI SET UP AND USE
13
CARE AND MAINTENANCE
23
TROUBLESHOOTING
24
SUPPORT
26
2
SAFETY INSTRUCTIONS
IMPORTANT
• Carefully read the instructions before operating the unit
• This appliance is for indoor use only and intended for use in a domestic environment
only. Any other use is not recommended by the manufacturer and may cause fire,
electrical shocks or other injury to user or property.
• Rating: This unit must be only connected to a 220-240 V / 50 Hz earthed outlet.
• Installation must be in accordance with regulations of the country where the unit is
used.
• If you are in any doubt about the suitability of your electrical supply have it checked
and if necessary, modified by a qualified electrician.
• This dehumidifier has been tested and is safe to use. However, as with any electrical
appliance - use it with care.
• Disconnect the power before dismantling, assembling or cleaning.
• Avoid touching any moving parts of the appliance.
• Never insert fingers, pencils or any other objects though the guard
• This appliance is not intended for use by persons (including children) with reduced
physical, sensory or mental capabilities. It is also not intended for use by those with a
lack of experience and knowledge, unless they have been given supervision or
instruction concerning the use of the appliance by a person responsible for their safety.
• Do not leave children unsupervised with this appliance.
• Do not clean the unit by spraying it or immersing it in water.
• Never connect the unit to an electrical outlet using an extension cord. If a power outlet
is not available, one should be installed by a qualified electrician.
• Never operate this appliance if the cord, power adapter or plug is damaged. Ensure
the power cord is not stretched or exposed to sharp objects/edges.
• A damaged power supply cord should be replaced by the manufacturer or a qualified
electrician in order to avoid a hazard.
• Any service other than regular cleaning or filter replacement should be performed by
an authorized service representative. Failure to comply could result in a voided
warranty.
• Do not use the appliance for any purpose other than its intended use.
• Do not tilt the unit while in use. The unit is design to work only in vertical position.
• This dehumidifier must always be stored and transported upright, otherwise
irreparable damage may be caused to the compressor; if in doubt we suggest waiting
at least 24 hours before starting the unit.
• Avoid restarting the dehumidifier unless 5 minutes have passed since being turned
off. This prevents damage to the compressor.
• Never use the plug as a switch to start or turn off the dehumidifier. Use the provided
ON/OFF switch located on the control panel.
• Always place the unit on a dry and stable surface.
• The appliance should not be installed in laundry or wet rooms where the humidity is
higher than 85% RH
• Do not dry laundry above the unit to prevent water entering the dehumidifier. Place
the laundry at least 1 meter away from your dehumidifier.
• Before moving the appliance the water tank should be emptied.
3
• The handle on the appliance is designed to aid in its movement and should not be
used to support the full weight of the dehumidifier. When carrying the unit, it should
be kept upright and suifficiently supported from its base.
• The handle should not be used if there is any signs of damage to its fixings.
• The appliance must be placed in a room without sources of ignition (for example: open
flames, an operating gas appliance or an operating electric heater).
• R290 refrigerant gas complies with European environmental directives.
• R290 has a low GWP (Global Warming Potential) of 3.
• The CD12PW contains about 55g of R290 refrigerant gas.
• Do not use or store the appliance in an unventilated space with an area smaller than
2.6m
2
per unit.
• If the appliance is installed, used or stored in an unventilated room, the room must be
such as to prevent stagnation of possible leaks of refrigerant gas as there could be a
danger of fire or explosion should the refrigerant come into contact with electric
heaters, stoves or other sources of ignition.
• Refrigerant gas may be odourless.
• Do not use the product and contact the retailer for advice, if damage has occurred to
the unit which may have compromised the refrigerant system.
• Any repairs or maintenance must only be carried out on the unit by a suitably qualified
engineer. Before opening and servicing the unit the authorized engineer must be in
possession of a copy of the manufacturer’s service manual and must follow the safety
information contained within it to ensure all hazards are minimized.
• The refrigerant system should not be perforated or punctured.
• Do not place the unit next to heat sources (e.g. electrical fires, fireplaces, etc.)
• Avoid mishandling the dehumidifier. Dropping, throwing the unit can cause damage to
its internals and increases the risks of operating it.
• Do not store or use gasoline, petrol, paint, solvents or other flammable vapours or
liquids in the vicinity of this dehumidifier or any other appliance.
• This dehumidifier must not be used in spaces where there is a high concentration of
gases, solvent or other volatile organic compounds; in very dusty environments; in any
domestic, commercial or industrial environment where the air composition is
flammable.
ENERGY SAVING AND UNIT SAFETY PROTECTION TIPS
• Do not cover or restrict the airflow from the outlet or inlet grills. Do not operate and
follow troubleshoot procedure if the self-opening louvers do not open on power on.
• For maximum performance the minimum distance from a wall or objects should be 20
cm
• Keep the filters or grills of the unit clean. Under normal conditions, filters or grills
should only need cleaning once every three weeks (approximately).
• Since the filters remove airborne particles, more frequent cleaning maybe necessary,
depending on the air quality. Vacuum both mesh and optional carbon filters and wash
the mesh filters with hot soapy water and dry them before placing them back in the
unit.
4
QUICK VISUAL SAFETY GUIDE ON WHERE OR WHEN NOT TO USE YOUR
DEHUMIDIFIER
5
INSTALLATION
Remove any water from within the water tank before starting the unit. In order to save energy do not open windows
or doors while the unit is running. Place the unit on a hard / flat surface. On first use run the unit continuously for
24 hrs.
TO REDUCE NOISE LEVELS:
Place a piece of carpet or a rubber mat under the unit to reduce any vibrations while the unit is running.
The CD12PW dehumidifier uses compressor technology to extract water from the environment.
Compressor dehumidifiers are ideal for normal domestic or office environments which are heated during
the winter months and maintain a temperature above 12-15⁰C.
The dehumidifiers are easy to move around on castors and are designed to extract unwanted humidity
while saving money due to their power saving logic. They feature an intelligent humidistat where the
desired relative humidity can be adjusted in increments of 5% between 40 and 80% ensuring your room is
not dried too much and power is not wasted.
FEATURES
Your dehumidifier belongs to the electriQ dehumidifier range featuring power saving logic.
1. Easy to use controls
2. Great for up to 3 bed houses
3. Cost effective way to combat mould, condensation and damp
4. Dries laundry more efficiently than a tumble dryer
5. Smart App control
6. Designed to complement any modern space
7. Castors for improved mobility
8. Intelligent CPU controlled digital humidistat with 35-80% RH and room humidity display
9. 24 hours start / stop timer
10. Tank operation or permanent drainage option with splash proof tank
11. Tank full alarm & auto-stop function
6
PARTS
OPTIONAL
Activated carbon filter (Optional)
Louvres
Air Outlet
Handle
4
.
Humidity
Indicator light
Wheels
Control
Panel
Pre
-
filter/activated
Air inlet
Carbon filter
Continuous Drainage
Port
Back Cover
Water tank
Power cord
7
CONTROL PANEL
Humidity Indicator Down Up Mode
POWER
Turn the appliance on/off
MODE Button
Select the function of the unit between: SMART and FAN modes. The
LED’s next to the button will show which mode is selected.
SMART MODE: The unit will default to SMART mode the first time it is
switched on and remains in this mode until another program is chosen. In
smart mode it will default to aim for a relative humidity of 50-55%.
FAN: Only the fan will run and water is not extracted.
HUMIDITY SETTING
Press the UP and DOWN buttons to select the desired relative humidity
level, the default relative humidity is 55%. When a relative humidity of
35% is selected, the compressor will not stop until the water tank is full.
HUMIDITY INDICATOR Button
When the appliance is started, the indicator light will turn on automatically. The
indicator light colour will change according to the humidity condition
RED: High humidity, RH≥70%
ORANGE: Comfortable, 70%> RH ≥60%
GREEN: Dry, RH<60%
The ”Humidity Indicator light” button can be pressed to turn on/off the
indicator light.
Note: It can take around 2 minutes after the humidity has changed into a
different colour bracket for the indicator will change the colour e.g. if humidity
drops to 55% may take 2 minutes before the indicator changes to green
Timer
Power
On/Off
Water tank full
Defrost indicator
8
`
TIMER
Press the TIMER button to program the timer. When the timer is activated
the "TIMER" light will be illuminated. Before programming the timer,
ensure the timer function has not been activated (the light must be off).
The following timer programs are available.
DELAYED POWER-ON FUNCTION: With the appliance in stand-by,
press the TIMER button, then use the UP and DOWN buttons to set in
how many hours time you require the unit to start (0~24 hours).
DELAYED POWER-OFF FUNCTION: While the appliance is running
with the desired settings, press the TIMER button, then use the UP and
DOWN buttons to set in how many hours time you require the unit to
stop (0~24 hours).
INTELLIGENT DEFROST
The appliance will defrost automatically when the coil sensor detects
that the internal temperature is too low. During defrosting the indicator
will light up. Once the defrost cycle has finished, the appliance will return
to the mode that was previously operating.
TANK-FULL
When the water tank is full, the TANK FULL indicator light will flash, and
the unit will stop operating. One emptied and replaced, the appliance will
resume operation.
OPTIONAL CARBON FILTER (Air purification function)
Remove the carbon filter from the bag and insert it on the filter housing. It
is suggested to hoover the carbon filter every 2-3 weeks and change it
every 3-6 months as this will help to ensure the room is kept fresh and
odour free.
HUMIDITY LEVEL & TIMER 2 DIGIT DISPLAY
The led indicator performs the following functions:
1. When the unit is plugged in, it will indicate the humidity level of the room.
2. When the UP and DOWN buttons are pressed, it will indicate the desired
humidity currently set.
3. When the timer is programmed will show the duration.
Notes: When humidity level is outside the normal operational parameters will show LO/HI. If ambient humidity is lower
than 20%, it will show “LO” If ambient humidity is higher than 90%, it will show “HI”
9
QUICK REFERENCE GUIDE
Power Button: Press to turn the dehumidifier on and off.
Timer: Press the timer button, then use the buttons to adjust the duration of the
timer (1-24 hrs, start/ stop timer).
If set while the unit is running: The number will represent the number of hours the unit will operate before
turning off. This will not be affected if the unit enters defrost mode or the tank is emptied and reinserted.
If set while the unit is in standby: the set number represents the period in hours after which the unit will start.
To cancel start / stop mode press the timer key again.
Up and Down Buttons: During the High or Low modes when the unit is displaying the
current relative humidity, these buttons can be used to adjust the desired humidity level.
The desired relative humidity can be set between 35 and 80% in 5% increments.
SMART Mode: This is designed for maximum convenience and maintains the ideal
domestic environment humidity level of 50-55% while saving electricity. This is the default
mode and is recommended for most users.
During operation the compressor will operate until the desired humidity is reached and then will stop. The fan
moves the air around the room ensuring the entire air in the room is processed and humidity correctly measured.
To achieve drier air, or while drying laundry use the DOWN button to select a lower desired humidity (e.g. 35-
45%).
LAUNDRY MODE: When drying clothes it is advised for the dehumidifier to operate continuously with maximum
water extraction until the water tank is full. Set the unit to the Smart mode, and set the desired humidity level
between 35%-50%. 35% is very dry and is hardly achievable in a UK domestic environment. As such the unit will
work until the water tank is full when set to 35%. Do not place clothes directly over any of the vents on the
dehumidifier. Make sure that there is nothing blocking the hot air exhaust air flow and for best results place the
laundry within 1.5 meters of the dehumidifier.
NOTES:
• If a permanent drainage pipe is fitted the unit will not stop operating. Setting the desired humidity to around
35% is good for laundry mode, a quick drying boost, or in emergencies. It is not recommended for long
normal operation in a domestic or office environment.
• To allow more moisture in the air, press the up button and set to a higher desired humidity (e.g. 60-70%).
• We recommend setting the Humidity to 50-55%. This is great for domestic operation and dry storage
• Setting the humidity to 60% is great for personal comfort and applications where 50% RH is considered
too dry
• Setting the humidity to 70% is ideal for unoccupied properties or where an economical run is needed
without the need to reduce the humidity further.
10
OTHER FEATURES AND INDICATORS
TANK FULL LIGHT
When the water tank is full, removed or incorrectly inserted the unit will stop dehumidifying, the red tank full light
will illuminate and the unit will beep. Empty the tank and reinsert it correctly to resume operation.
AUTO DEFROST
When frost builds up on the evaporator coils, the compressor will cycle off and the unit will go in to defrost mode.
Following completion of the defrost mode, the unit will return to the previously operating settings.
• When the unit is running in a room with a temperature between 5
o
C and 12
o
C, it will enter defrost mode
roughly every 30 minutes.
• When the unit is running in a room with a temperature between 12⁰C and 20⁰C, it will enter the defrost
mode roughly every 45 minutes.
HUMIDISTAT CONTROL AND FAN/COMPRESSOR OPERATION
• When the humidity of the room is 2% lower than the desired humidity the compressor will turn off
automatically but the fan will continue to operate to ensure that the air within the room is not stale. The
unit will use only a minimal amount of energy in fan mode.
• When the humidity of the room is equal to or higher than the desired humidity the compressor will restart
after a 3 minutes delay to protect the compressor.
AUTO-RESTART (on some models)
If the unit stops unexpectedly due to the power cut, it will restart with the previous function selected automatically
when the power resumes, and the 3 minute compressor protection has elapsed.
POWER
After the unit has stopped, to protect the compressor it is not recommended to resume operation for at least 10
minutes. Operation can resume after this period lapses. When the unit is restarted there is a 3 minutes delay
before compressor will start.
LIGHTWEIGHT PORTABLE DESIGN ON CASTORS
The dehumidifier is built to be compact and lightweight. The castors on the bottom of the unit make it easy to
move from room to room.
Your dehumidifier contains an advanced micro-CPU controlled device which is capable of self-diagnostics. The
LCD display may also show the error and protections codes.
11
POSITIONING THE DEHUMIDIFIER
A badly positioned dehumidifier will have little effect. In positioning the dehumidifier please ensure circulation of
air in not restricted around the unit.
Allow at least 20 cm space around the unit. This dehumidifier is
designed only for indoor residential or small office applications
and any commercial or industrial use will invalidate the warranty.
Use in an enclosed area for maximum efficiency. Close all doors,
windows to create an effective operating environment. Do not use
outdoors.
Your electriQ dehumidifier will begin to protect your space from
the harmful effects of excessive moisture as soon as it is turned
on. Excess moisture is dispersed throughout your home. For this
reason, the dehumidifier should be positioned in a central and
clear location so that it can draw this moist air towards it from all
over the home. A warm hallway or landing is an excellent position
for your dehumidifier. If possible, leave interior doors ajar to allow
air circulation.
Alternatively, if you have a serious problem in one area you can begin by positioning the dehumidifier there and
moving it to a more central location at a later date. For the most effective use, run your dehumidifier with external
doors and windows kept closed. Please note the unit should not be placed directly against a radiator or other
heat source.
Before moving the appliance the water tank should be emptied. The handle on the appliance is designed to aid
in its movement and should not be used to support the full weight of the dehumidifier. When carrying the unit, it
should be kept upright and suifficiently supported from its base. The handle should not be used if there is any
signs of damage to its fixings.
When positioning your electriQ dehumidifier, ensure that it is placed clear of any obstacle that may limit the air
movement. Place the dehumidifier on a flat dry surface.
Note: Do not force castors to move over carpet or uneven surfaces, nor move the unit with water in the tank as
it may tip over and spill water.
12
WATER DRAINAGE
When the water tank is full, the unit will stop automatically. When this happens the TANK FULL red light will
show on the control panel.
NOTE: Only empty the water tank when it is full or before moving or storing the unit.
There are two ways to dispense collected water.
1. USE THE TANK
When the tank is full, the unit will automatically stop running, and the Tank Full
indicator will flash.
Slowly pull out the tank. Grip the tank by its handle securely, and carefully pull it
out. Empty the water tank and reinsert it into the dehumidifier. The tank must be in
place and securely seated for the dehumidifier to operate again. The dehumidifier
will re-start when the tank is restored in its correct position.
NOTES:
When you remove the water tank, do not touch sensors or any parts which are situated behind tank. Doing so
may damage the product. Be sure to push the tank gently all the way into the unit. Banging the bucket against
anything or failing to push it in securely into place may cause the unit not to operate.
Do not remove any parts from the water tank or tank enclosure. The water full sensor will no longer be able to
detect the water level correctly and water may leak from the water tank.
2. CONTINUOUS DRAINAGE
Water can be automatically plumbed in or drained into a sink, a larger recipient or through the wall into an outside
drain by attaching a pipe to the unit (10 mm internal diameter) (not included). Insert the pipe into the drain outlet
at the back of the unit as shown here.
Make sure the connection between pipe and the drain outlet is tight and does not leak. Then direct the pipe to a
suitable drainage point. This unit uses gravity to dispose of water hence the drain should be lower than the water
outlet on the unit. Put the tank back. Be sure to run the water pipe downward and let the water to flow out
smoothly. Do not kink or bend the pipe.
The permanent drain can be used in conjunction with a water pump (e.g. when draining from a cellar) to lift the
water upwards.
13
SETTING UP THE WIFI FUNCTION
BEFORE YOU START
• Ensure your router provides a standard 2.4ghz connection.
• If your router is dual band ensure that both networks have different network names (SSID). The
provider of your router / Internet service provider will be able to provide advice specific to your router.
• Place the dehumidifier as close as possible to the router during setup.
• Once the app has been installed on your phone, turn off the data connection, and ensure your phone
is connected to your router via wifi.
DOWNLOAD THE APP TO YOUR PHONE
Download the ”TUYA SMART” app, from your chosen app store, using the QR codes below, or by
searching for the app in your chosen store.
Android IOS
CONNECTION METHODS AVAILABLE FOR SETUP
The smart device has two different setup modes, CF (Quick Connection) and AP (Access Point).
The quick connection is a quick and simple way to set the unit up. AP connection uses a direct
local wifi connection between your phone and the dehumidifier to upload the network details.
Before starting the setup, please ensure that your dehumidifier is in the correct standby mode for
the connection type you are attempting, the display your dehumidifier will indicate this.
To connect to the WIFI, press and hold the mode button when the unit is in stanby mode until 3
beeps are heard.
CHANGING BETWEEN CONNECTION MODES / WIFI RESET
To change the unit between the two connection types, hold the MODE button for 5 seconds. The
connection mode is signified by the frequency of the flashing Smart light. This will also remove
any previous WIFI configuration.
Connection Type
Frequency of Flashes
CF (Quick Connection)
Flashes twice per second
AP (Access Point)
Flashes once per second
14
REGISTER THE APP
1. Press on the register button
at the bottom of the screen.
2. Read the Privacy policy
and press the Agree
Button.
3. Enter your email address or
phone number and press
continue to register.
4. A verification code will be
sent by the method selected
in step 3. Enter the code into
the app.
2. The app is now registered.
It will automatically log you
in following reqistration.
5. Type in the password you
would like to create. This
needs to be 6-20 characters,
with letters and numbers.
15
SETTING UP YOUR HOME WITHIN THE APP
TUYA is designed so it can work with a large number of compatible smart devices within your
home. It can also be set up to work with multiple devices within different houses As such during
the setup process, the app requires that different areas are created and named to allow easy
management of all your devices. When devices are then added, they are assigned to one of the
rooms you have created.
CREATING ROOMS
1. Press on the ADD HOME
button.
3. Type in a name for your
home,
4. Press on the location button
to select the location of your
home. (See SETTING
YOUR LOCATION below)
5. New rooms can be added
by pressing the ADD
ANOTHER ROOM option at
the bottom. (See ADD
ANOTHER ROOM below)
6. Untick any rooms that are
not required on the app.
7. Press DONE in the top right
corner.
SETTING YOUR LOCATION
Use your finger to
move the orange
HOME symbol.
When the symbol
is in the
approximate
location of your
home, press the
confirm button in
the top right
corner.
ADD ANOTHER ROOM
Type in the
name of the
room, and
press Done in
the top right
corner
16
CONNECTING USING QUICK CONNECTION
Before initiating the connection, make sure the unit is in standby mode, with the WIFI light flashing
twice per second. If not follow the instructions for changing the connection mode. Also ensure
your phone is connected to the wifi network. (We advise turning mobile data off during setup)
2. Select the type of device
as “Dehumidifier”in the
Small Home Appliance tab.
3. Ensure the wifi light on the
dehumidifier is flashing
twice per second，then
press on the orange button
at the bottom of the screen
to confirm.
4. Enter your wifi password and
press confirm.
5. This will then transfer the
settings to the dehumidifier.
Wait for this to complete. If
this fails, retry. If still
unsuccessful please review
the troubleshooting section
for further help.
1. Open app and press “+” to
add device, or use the add
device button
17
CONNECTING USING AP MODE (ALTERNATIVE METHOD)
Before initiating the connection, make sure the unit is in standby mode, with the wifi light flashing
once per second. If not follow the instructions for changing the connection type. Also ensure your
phone is connected to the wifi network. (We advise turning mobile data off during setup)
1. Open app and press “+” to
add device, or use the add
device button
2. Select the type of device
as “Dehumidifier”
3. Press on the AP mode
button in the top right of the
screen.
4. Ensure the wifi light on the
dehumidifier is slowly
flashing (once per second),
then press on the orange
button at the bottom of the
screen to confirm
5. Enter your wifi password and
press confirm.
6. Go to network settings in your
phone and connect to the
“SmartLife xxx” connection.
There is no password to
enter. Then return back to the
app to complete setup.
This will then transfer the settings to the dehumidifier.
Once the connection process has completed, go back to the network settings on your phone to ensure
your phone has reconnected to your wifi router.
18
CONTROLLING YOUR DEVICE THROUGH THE APP
THE HOME SCREEN
DEVICE SCREEN
ON / OFF Button: Use to
quickly turn the unit on or
off.
Name of dehumidifier:
Press to enter the Device
Screen
Chose the device
to control
Add a device
Smart Scenes /
Automation
Access the user
profile
19
DEVICE SCREEN
The device screen is the main control screen for the dehumidifier, providing access to the controls to
amend the functions of the dehumidifier
ON / OFF Button: Use to
turn the unit on or off.
Device Details: Use to
change the name of the
dehumidifier and amend
user settings.
Back: Returns to the
Home Screen
Current Room Humidity:
Displays the current room
humidity
Mode:
Change the operating mode
between:
AUTO/ FAN/ HIGH/ LOW
Set Humidity: The
desired humidity can be
set between 35-80
percent.
Schedule: Set a time for the
dehumidifier to turn ON or
OFF. A number of scheduled
events can be programmed to
enable automatic operation.
Humidity indicator: This
turns the colour changing
humidity indicator on the
front of the unit on or off.
Room Temperature:
Displays the current room
temperature
20
SMART SCENES
Smart Scenes is a powerful tool providing the option to customise the operation of the dehumidifier based
both on conditions within the room and outside influences. This gives the user the option of specifying
much more intelligent actions. These are split into two catagories Scene and Automation.
SCENE
Scene allows for a one touch button to be added to the Home screen. The button can be used to change a
number of settings in one go, and can change all the settings within the unit. A number of scenes can
easily be setup, allowing the user to easily change between a number of preset configurations.
Below is an example of how to set up a scene:
1. Press on the Smart Scene
tab at the bottom of the
Home screen
3. Select Scene to create a
new Scene
2. Press on the Plus in the top
right corner to add a smart
scene.
4. Press the Pen next to
“Please Enter Scene Name” to
input the name for your Scene
Show on Dashboard: Leave
this on if you require the scene
to be displayed as a button on
the Home Screen
Press the Red Plus to add the
action required. Then select
the dehumidifier from the list of
devices.
5. Chose the function, set the
value for the function, and
then press the back button in
the top right corner, to return
to the previous screen.
6. Once all the functions required have been added, press the Save button in the top right corner to
finalise and save your new Scene
21
AUTOMATION
Automation allows an automatic action to be set up for the device. This can be triggered by the Time,
indoor temperature, humidity of the room, weather conditions, and a range of other influences.
1. Press on the Smart Scene
tab at the bottom of the
Home screen
2. Press on the Plus in the top
right corner to add a smart
scene.
3. Select Automation to
create a new Automation
Scene
4. Setup is very similar to the scene
setup on the previous page, and
includes an extra section for
specifying a trigger for the scene to
start.
Press the Pen next to “Please Enter
Scene Name” to input the name for
your Scene
Press the Red Plus next to “When
any condition is satisfied” to add the
trigger
Press the Red Plus next to “Execute
following actions” to add the action
required. Then select the
dehumidifier from the list of devices.
6. Chose the function, set
the value for the function,
and then press the back
button in the top right
corner, to return to the
previous screen.
5. Select the condition when
the automation should start.
A number of triggers can be
combined.
7. Once all the functions required
have been added, press the
Save button in the top right
corner to finalise and save your
new scene.
The automation is now set up, it
can be turned on and off using
the toggle on the image shown
on step 2.
22
DEVICE DETAILS SCREEN
The device details screen gives you the option to edit the details
for the devicel, and use some of its additional features. The device
details screen can be accessed from the device screen by
pressing on the symbol in the top right hand corner.
CHANGING THE NAME OF YOUR DEVICE
The top option within this allows you to change the name of the
device to something relevant to the use of the product, such as
“Living Room Dehumidifier”. Within the menu, you also have the
option of setting up a pattern lock or change your password.
DEVICE SHARING
This allows you to share access to the controls of your
dehumidifier with friends and family.
PROFILE TAB
The Profile tab allows you to make changes to the app,
such as setting up a username and editing or adding
rooms.
Within the Profile tab, you are also able to change
settings related to the app itself.
23
CONNECTION TROUBLESHOOTING
1. Check whether the device is powered on and is in the correct standby mode, if not please refer
to the CHANGING BETWEEN CONNECTION MODES section on page 12.
2. Ensure the wifi password has been entered into the app correctly (Case sensitive)
3. Check that the phone is connected to the wifi you are connecting the device to.
4. Ensure the network you are connecting it to is 2.4Ghz (5Ghz wifi networks are not supported),
and that there is a strong wifi signal to the item.
5. If your router is dual band, ensure that the 2.4ghz network has a different network name (SSID).
Further advice on changing router settings will be available from your Internet service provider
/ Router manufacturer.
6. Check the settings on the router. Encryption should be WPA2-PSK and authorisation type
should be set to AES
7. Try using the alternative connection method. i.e. If connection is failing when attempting to
connect through CF mode, try AP mode.
CARE AND MAINTENANCE
Always shut off the unit and unplug from the mains before cleaning or performing any maintenance. When it is
not in use for long periods it is advisable to remove the plug from the power socket. Do not use chemical solvents
(such as benzene, alcohol or gasoline) as they may cause irreversible damage to the unit.
1. CLEAN THE GRILLE AND CASE
Use water and a mild detergent to clean
the washable mesh filters. Do not use
bleach or abrasives. Do not splash water
directly onto the main unit. Doing so may
cause an electrical shock and can lead
to the insulation to deteriorate, or cause
the unit to rust. The air intake and outlet
grilles get soiled easily, so use a vacuum
attachment or soft brush to clean. Wipe
the dehumidifier body with a soft damp
cloth or kitchen towel.
Remove the ABS filter frame. If the optional carbon filters are fitted, remove them from the frame and hoover
gently approcimately every 2-3 weeks.
If the mesh filter is dirty hoover it, if it is heavily soiled wash it with warm soapy water and dry thoroughly before
reinserting it in the unit.
When filter cleaning is finished and filters are dry placed them back into the unit.
NOTE: While the carbon filter is optional never run the unit without the mesh filter frame correctly inserted.
2. CLEAN THE WATER TANK
Every few weeks, clean the tank to prevent growth of mould, mildew and bacteria. Partially fill the tank with clean
water and add a little mild detergent. Swish it around and than empty the tank and rinse.
NOTE: Do not use a dishwasher to clean the tank. After cleaning and drying, the tank must be reinserted securely
into dehumidifier in order to restart operation.
END OF SEASON MAINTENANCE
1. Empty and clean the water tank.
2. Clean the unit and the filters as per cleaning procedure above.
3. Coil the power cord on the special cord storage rest at the back of the unit
4. Cover the unit and keep it in a dry place.
24
FREQUENTLY ASKED QUESTIONS
Why doesn’t the dehumidifier seem to extract much water if the temperature is low?
This is a compressor dehumidifier which works best in temperatures above 15⁰C. If the temperature is low and
the air is dryer than the setting on the humidistat the unit will not extract water. If you want to use a dehumidifier
for outside buildings, unheated properties, boats or garages please check our desiccant range.
Why doesn’t the unit work /or stops suddenly?
The water tank may be full or displaced. To rectify: empty the tank and carefully place the tank back in the unit.
Also the unit may be running in dehumidifying mode with a low room temperature. Please check if the room
temperature is lower than 5⁰C. If so, the unit will stop working while in dehumidifying mode. (unit may be
defrosting).
The ambient operating range is between 5⁰C and 35⁰C with a relative humidity ranging from 30% to 80%. For
maximum efficiency use the unit between 15⁰C and 32⁰C.
Sometimes cold and/or hot air comes out from the air outlet grill, why?
When the unit is in dehumidifying mode it absorbs humid air from room and freezes it to reduce the humidity.
During the cold cycle there should be cold air coming out of the unit
During the hot cycle hot dry air should be coming out of the outlet grill.
TROUBLESHOOTING
Issue
Cause
Solution
Hot or cold air
being produced
Normal Operation
When the unit is in dehumidifying mode it absorbs humid air from room and
freezes it to reduce the humidity.
During the cold cycle there should be cold air coming out of the unit
During the defrost cycle hot dry air should be coming out of the outlet grill.
Unit does not
operate
Is the plug properly
inserted in the socket?
Insert the plug into the socket and turn the switch on.
Does the tank full
indicator is red?
Tank full, float displaced or tank not properly inserted. Empty tank, check float
and make sure tank is properly inserted in unit.
Front louvres do
not open
Louvre motor is
blocked
Check if anything is blocking the louvre
Try to move gently the louvres up and down while the unit if off
If the above fails return the unit to service centre
Dehumidifier
does not
extract water
Is the unit set to a
humidity level lower
than the one in the
room?
Set the humidity level on the humidistat bellow current humidity reading.
Is the temperature too
low for water extraction
to be efficient?
Increase temperature in the room or reposition the unit.
Is any intake grill or
discharge blocked? Is
the unit too close to
walls.
Remove obstructions and restart the unit.
Ensure a distance of at least 20 [cm between the unit & walls
Airflow seems
weak
Is filter dirty or
clogged?
Please service the filters regularly as per user manual.
Unit is noisy
during operation
Is the unit on an
uneven surface?
Please place on flat horizontal surface.
Is filter clogged?
Please service the filters regularly as per user manual.
E3 or E4
Humidity sensor error
Use the unit within the prescribed humidity range. Unplug the unit, rest and
plug it back in. If error repeats, call for service centre.
E1 or E2
Temperature sensor
error
Use the unit within the prescribed temperature range. Unplug the unit, rest and
plug it back in. If error repeats, call for service centre.
E5 or E6
Abnormal Coil sensor
temperature or current
Use the unit within the prescribed humidity and temperature range. Unplug the
unit, rest and plug it back in. If error repeats, call for service centre.
Defrost light on
and unit
stops regularly
Unit is defrosting
Allow the unit to automatically defrost. The protection will clear after the unit
self defrosts. Increase temperature in the room if this repeats too often
Tank full red
light
Water tank full
notification
Tank is full or is not in the right position-- Empty the tank and replace in the
right position.
Any other malfunctions will need to be reported to electriQ service centre. Do not attempt unauthorised repairs as these may
invalidate the warranty.
25
TECHNICAL DATA
Model
CD12PW
Voltage
220-240V～50Hz
Dehumidifying capacity
12 L / day
(at 30⁰ C / 80%RH)
Fan Speeds
1
Power Consumption
185W
Running Amps
0.81 Amps
Tank Capacity
2.5 litres
Desired Humidity Range
35 – 80%
IP Rating
IPX1
Refrigerant
R290, 55 grams
Airflow m
3
/h
135
High / Low Pressure
3.2/0.7MPa
Filters
Carbon (Optional)
HEPA (Optional)
Dimensions mm (WxDxH)
349x491x200
Weight kgs
10.5
GWP
3
Disposal: Do not dispose this product as unsorted waste. Collection of such waste must be handled
separately as special treatment is necessary.
Recycling facilities are now available for all customers at which you can deposit your old electrical products.
Customers will be able to take any old electrical equipment to participating sites run by their local councils.
Please remember that this equipment will be further handled during the recycling process, so please be
considerate when depositing your equipment. Please contact the local council for details of your local
household waste recycling centres.
DECLARATION OF CONFORMITY
Hereby, electriQ declares that this Portable air conditioner is in compliance with Directive 2014/53/EU. The
full text of the EU declaration of conformity is available at the following internet address:
https://www.electriQ.co.uk/content/declaration-of-conformity
26
electriQ UK SUPPORT
www.electriQ.co.uk/support
Please, for your own convenience, make these simple checks before calling the service line.
1. Has the unit been standing upright for at least 2 hours?
2. Is the unit plugged into the mains?
3. Is the fuse OK?
4. Switch the unit off and wait three minutes to see if the issue is resolved. Restart the unit.
5. Check if the water tank is full.
6. Was the troubleshooting guide followed?
If the unit still fails to operate call: 0871 620 1057 or complete the online form
Office hours: 9AM - 5PM Monday to Friday
Unit J6, Lowfields Business Park,
Lowfields Way, Elland
West Yorkshire, HX5 9DA
V20190827
