USER MANUAL
READ AND SAVE THESE INSTRUCTIONS.
FOR RESIDENTIAL USE ONLY.
PLEASE LEAVE THESE INSTRUCTIONS WITH THIS UNIT FOR
THE OWNER.
PLEASE RETAIN THESE INSTRUCTIONS FOR FUTURE
REFERENCE.
IMPORTANT:
INSTALLER:
OWNER:
EPGR SERIES SLIDE-IN RANGES
GAS RANGE
COS-EPGR244(-BK)
COS-EPGR304(-BK)
Rev.25.01
COS-EPGR366(-BK)
COS-EPGR486G(-BK)
2
THANK YOU FOR YOUR PURCHASE
Thank you for your purchase. We know that you have many brands and
products to choose from and we are honored to know that you have decided
to take one of our products into your home and hope that you enjoy it.
COSMO Appliances are designed according to the strictest safety and
performance standard for the North American market. We follow the most
advanced manufacturing philosophy. Each appliance leaves the factory after
thorough quality inspection and testing. Our distributors and our service
partners are ready to answer any questions you may have regarding how to
install, use and care for your products. We hope that this manual will help you
learn to use the product in the safest and most effective manner.
Before using this product, please read through this manual carefully. Keep
this user manual in a safe place for future reference. Please ensure that other
persons using this product are familiar with these instructions as well.
If you have any questions or concerns, please contact the dealer from whom you
purchased the product, or contact our Customer Support at:
1-888-784-3108
Reach us online at:
www.cosmoappliances.com
3
TABLE OF CONTENTS
RANGE SAFETY.................................................................................................... 5
Anti-tip Device ........................................................................................................ 8
Important Safety Instructions .............................................................................. 9
OVERVIEW .......................................................................................................... 13
Range Layout ......................................................................................................... 13
Control Panel ......................................................................................................... 18
FEATURES .......................................................................................................... 20
OPERATION ....................................................................................................... 22
Gas Surface Burners ............................................................................................ 22
Before Using the Gas Surface Burners ..................................................... 22
Using the Gas Surface Burners .................................................................. 23
Using the Proper Cookware ....................................................................... 25
Griddle ................................................................................................................... 27
Before Using the Griddle ............................................................................ 27
Before Using the Griddle for the First Time ............................................. 27
Griddle Controls ........................................................................................... 28
Using the Griddle ......................................................................................... 29
Oven ....................................................................................................................... 30
Before Using the Oven ................................................................................ 30
Before Using the Oven for the First Time .................................................. 31
Oven Vent ....................................................................................................... 31
Oven Door ..................................................................................................... 32
Using Oven Racks ......................................................................................... 32
Preheating ..................................................................................................... 33
Oven Controls ............................................................................................... 34
Oven Modes .................................................................................................. 35
Bake ................................................................................................................ 36
Broil ................................................................................................................. 37
Convection Bake .......................................................................................... 38
Convection Roast ......................................................................................... 39
Convection Defrost ..................................................................................... 40
4
Defrost ............................................................................................................. 41
Convection Dehydrate ................................................................................ 42
Tips and Techniques .................................................................................... 43
RANGE CARE AND MAINTENANCE .................................................................. 45
Cleaning................................................................................................................. 45
TROUBLESHOOTING ......................................................................................... 49
LIMITED WARRANTY ........................................................................................ 54
5
RANGE SAFETY
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on
your appliance. Always read and obey all safety messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards
that can kill or hurt you and others.
All safety messages will follow the safety alert
symbol and either the word "WARNING" or
"CAUTION." These words mean:
You can be killed or seriously injured if you
don't follow instructions.
A potentially hazardous situation which, if not
avoided, could result in minor or moderate
injury.
WARNING
CAUTION
All safety messages will tell you what the potential hazard is, tell you how
to reduce the chance of injury, and tell you what can happen if the
instructions are not followed.
In the State of Massachusetts, the following installation instructions apply:
California Proposition 65 Warning
WARNING:
Cancer and Reproductive Harm - www.P65Warnings.ca.gov.
• Installations and repairs must be performed by a qualified or licensed
contractor, plumber, or gasfitter qualified or licensed by the State of
Massachusetts.
• If using a ball valve, it shall be a T-handle type.
• A flexible gas connector, when used, must not exceed 3 feet (91.5 cm).
6
WARNING
FIRE AND EXPLOSION HAZARD
If the information in this manual is not followed exactly, a fire or explosion
may result causing property damage, personal injury or death.
WARNING
Never Operate the Top Surface Cooking Section of this Appliance
Unattended.
DO NOT ATTEMPT TO EXTINGUISH AN OIL/GREASE FIRE WITH WATER.
• Do not store or use gasoline or other flammable vapors and liquids in
the vicinity of this or any other appliance.
• WHAT TO DO IF YOU SMELL GAS
- Do not try to light any appliance.
- Do not touch any electrical switch.
- Do not use any phone in your building.
- Clear the room, building, or area of all occupants.
- Immediately call your gas supplier from a neighbor's phone. Follow
the gas supplier's instructions.
- If you cannot reach your gas supplier, call the fire department.
• Installation and service must be performed by a qualified installer,
service agency or the gas supplier.
• Failure to follow this warning statement could result in fire, explosion, or
burn hazard that could cause property damage, personal injury, or
death.
• If a fire should occur, keep away from the appliance and immediately
call your fire department.
7
WARNING
• Gas leaks cannot always be detected by smell. Gas suppliers
recommend that you use a gas detector approved by UL or CSA. For
more information, contact your gas supplier.
• Do not install a ventilation system that blows air downward toward this
cooking appliance. This type of ventilation system may cause ignition
and combustion problems with this cooking appliance resulting in
personal injury or unintended operation.
• This appliance is intended for normal residential use. It is not approved
for commercial use, outdoor installation, or any other application not
specifically allowed by this manual.
• This appliance requires connection to a 3-prong, 120VAC single-phase
(split-phase), 60Hz grounded electrical source protected by a 15- or 20-
Amp circuit breaker or slow blow fuse. When installed, appliance must
be electrically grounded in accordance with local codes or, in the
absence of local codes, with the National Electrical Code, NFPA 70 or
the Canadian Electric Code, CSA C22.1-02.
• Proper installation is the responsibility of the installer. Any adjustment
and service should be performed only by qualified range installers or
service technicians. The manufacturer is not responsible for any injury or
damage that may result from incorrect or defective installation by
unauthorized personnel.
• Product failure due to improper installation is not covered under
warranty.
8
ANTI-TIP DEVICE
Making sure the anti-tip bracket is installed:
Floor-mounting anti-tip bracket Wall-mounting anti-tip bracket
• Slide range forward.
• Look for the anti-tip bracket securely attached to floor or wall.
• Slide range back and make sure rear range foot is under floor-mounti ng
anti-tip bracket or rear range pin is under the wall-mounting anti-ti p
bracket.
WARNING
TIP OVER HAZARD
• A child or adult can tip the range and be killed.
• Install anti-tip bracket to floor or wall per installation instructions.
• Slide range back so rear range foot is engaged in the slot of the floor-
mounting anti-tip bracket or rear range pin is engaged under the wall-
mounting anti-tip bracket.
• Re-engage the anti-tip bracket if range is moved.
• Do not operate the range without anti-tip bracket installed and
engaged.
• Failure to follow these instructions can result in death or serious burns to
children and adults.
Range pin
Range foot
9
IMPORTANT SAFETY
INSTRUCTIONS
WARNING: To reduce the risk of fire, electrical shock, injury to persons, or
damage when using the range, follow basic precautions, including the
following:
• WARNING: TO REDUCE THE
RISK OF TIPPING OF THE RANGE,
THE RANGE MUST BE SECURED
BY PROPERLY INSTALLED ANTI-
TIP DEVICES. TO CHECK IF THE
DEVICES ARE INSTALLED
PROPERLY, SLIDE RANGE
COMPLETELY FORWARD, LOOK
FOR ANTI-TIP BRACKET
SECURELY ATTACHED TO THE
FLOOR OR WALL, AND SLIDE
RANGE BACK SO THE REAR
RANGE FOOT IS UNDER ANTI-
TIP BRACKET.
• WARNING: NEVER use this
appliance as a space heater to
heat or warm the room. Doing
so may result in carbon
monoxide poisoning and
overheating of the oven.
• WARNING: NEVER cover any
slots, holes or passages in the
oven bottom or cover an entire
rack with materials such as
aluminum foil. Doing so blocks
airflow through the oven and
may cause carbon monoxide
poisoning. Aluminum foil linings
may also trap heat, causing a
fire hazard.
• CAUTION: Do not store items of
interest to children in cabinets
above a range or on the back
guard of a range – children
climbing on the range to reach
items could be seriously injured.
• Do Not Leave Children Alone –
Children should not be left alone
or unattended in area where
range is in use. They should
never be allowed to sit or stand
on any part of the range.
• Wear Proper Apparel – Loose-
fitting or hanging garments
should never be worn while
using the range.
• User Servicing – Do not repair or
replace any part of the range
unless specifically recommended
in the manual. All other servicing
should be referred to a qualified
technician.
• Storage in or on Range –
Flammable materials should not
be stored in an oven or near
surface units.
• This appliance is not intended
for storage.
READ AND SAVE THESE INSTRUCTIONS
10
IMPORTANT SAFETY
INSTRUCTIONS
• Do Not Use Water on Grease
Fires – Smother fire or flame or
use dry chemical or foam-type
extinguisher.
• Use Only Dry Potholders – Moist
or damp potholders on hot
surfaces may result in burns
from steam. Do not let potholder
touch hot heating elements. Do
not use a towel or other bulky
cloth.
• Never Leave Surface Units
Unattended at High Heat
Settings – Boilover causes
smoking and greasy spillovers
that may ignite.
• Glazed Cooking Utensils – Only
certain types of glass,
glass/ceramic, ceramic,
earthenware, or other glazed
utensils are suitable for range-
top service without breaking due
to the sudden change in
temperature.
• Utensil Handles Should Be
Turned Inward and Not Extend
Over Adjacent Surface Units – To
reduce the risk of burns, ignition
of flammable materials, and
spillage due to unintentional
contact with the utensil, the
handle of a utensil should be
positioned so that it is turned
inward, and does not extend
over adjacent surface units.
• Disconnect power before
servicing.
• Proper Installation – The
appliance, when installed, must
be electrically grounded in
accordance with local codes, or
in the absence of local codes,
with the National Electrical
Code, ANSI/NFPA 70 or the
Canadian Electrical Code, CSA
C22.1-02. In Canada, the
appliance must be electrically
grounded in accordance with
Canadian Electrical Code. Be
sure your appliance is properly
installed and grounded by a
qualified technician.
• Injuries may result from misuse
of appliance doors or drawers
such as stepping, leaning, or
sitting on the doors or drawers.
• Maintenance – Keep range area
clear and free from combustible
materials, gasoline, and other
flammable vapors and liquids.
• Do not let cooking grease or
other flammable materials
accumulate in or near the range.
Grease in the oven or on the
cooktop may ignite.
• Top burner flame size should be
adjusted so it does not extend
beyond the edge of the cooking
utensil. This instruction is based
on safety considerations.
READ AND SAVE THESE INSTRUCTIONS
11
IMPORTANT SAFETY
INSTRUCTIONS
• Do not use replacement parts
that have not been
recommended by the
manufacturer (e.g. parts made
at home using a 3D printer).
• Clean Cooktop With Caution – If
a wet sponge or cloth is used to
wipe spills on a hot cooking
area, be careful to avoid steam
burn. Some cleaners can
produce noxious fumes if
applied to a hot surface.
• Use Care When Opening Door –
Let hot air or steam escape
before removing or replacing
food.
• Do Not Heat Unopened Food
Containers – Build-up of
pressure may cause container to
burst and result in injury.
• Keep Oven Vent Ducts
Unobstructed.
• Never broil with door open.
Open-door broiling is not
permitted due to overheating of
control knobs.
• Placement of Oven Racks –
Always place oven racks in
desired location while oven is
cool. If rack must be moved
while oven is hot, do not let
potholder contact hot heating
element in oven.
• Care must be taken to prevent
aluminum foil and meat probes
from contacting heating
elements.
• DO NOT TOUCH HEATING
ELEMENTS OR INTERIOR
SURFACES OF OVEN – Heating
elements may be hot even
though they are dark in color.
Interior surfaces of an oven
become hot enough to cause
burns. During and after use, do
not touch, or let clothing or other
flammable materials contact
heating elements or interior
surfaces of oven until they have
had sufficient time to cool. Other
surfaces of the appliance may
become hot enough to cause
burns – among these surfaces
are cooktop, burners, grates,
oven vent openings and surfaces
near these openings, oven
doors, windows of oven doors,
and crevices around the oven
doors.
• Top burner flame size should be
adjusted so it does not extend
beyond the edge of the cooking
utensil.
• Have the installer show you the
location of the range gas shut-
off valve and how to turn it off if
necessary.
READ AND SAVE THESE INSTRUCTIONS
12
IMPORTANT SAFETY
INSTRUCTIONS
• Proper Disposal of Your
Appliance – Dispose of or recycle
your appliance in accordance
with Federal and Local
Regulations. Contact your local
authorities for the
environmentally safe disposal or
recycling of your appliance.
• Do Not Clean Door Gasket – The
door gasket is essential for a
good seal. Care should be taken
not to rub, damage, or move the
gasket.
• Do Not Use Oven Cleaners – No
commercial oven cleaner or
oven liner protective coating of
any kind should be used in or
around any part of the oven.
• Clean Only Parts Listed in
Manual.
For units with ventilating hood –
• Clean Ventilating Hoods
Frequently – Grease should not
be allowed to accumulate on
hood or filter.
• When flambé cooking under the
vent hood, turn the fan on.
For self-cleaning ranges –
• Before Self-Cleaning the Oven –
Remove broiler pan and other
utensils. Wipe off all excessive
spillage before initiating the
cleaning cycle.
• Wait for the oven to cool before
removing contents and cleaning
the oven.
• In the event of ignition inside the
oven during self-clean, turn off
the oven and wait for the fire to
extinguish. DO NOT FORCE THE
DOOR OPEN.
• If the self-cleaning mode
malfunctions, keep door closed,
turn off the appliance,
disconnect the circuit at the
circuit breaker box, and contact
a qualified service provider for
repairs.
• Some birds are extremely
sensitive to the fumes produced
during a self-clean cycle. Move
birds to another well-ventilated
room.
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13
OVERVIEW
24" Models: COS-EPGR244(-BK)
RANGE LAYOUT
The range you have purchased may have some or all of the items listed. The
locations and appearances of the features shown here may not match those
of your model.
1. Surface burner
2. Grate
3. Control panel
4. Oven door handle
5. Oven door window
6. Oven vent
7. Rear rubber pad
8. Oven light
9. 2-Piece broiler pan
10. Oven rack
7
5
4
3
1
2
6
9
8
13
10
1211
14
15
11. Broil burner
12. Door gasket
13. Convection fan
14. Rack positions
15. Bake burner cover
14
30" Models: COS-EPGR304(-BK)
1. Oval burner
2. Surface burner
3. Grate
4. Control panel
5. Oven door handle
6. Oven door window
7. Oven vent
8. Rear rubber pad
9. Oven light
10. 2-Piece broiler pan
11. Oven rack
12. Broil burner
13. Door gasket
14. Convection fan
15. Rack positions
16. Bake burner cover
8
6
5
4
2
3
7
10
9
14
11
13
12
15
16
1
15
36" Models: COS-EPGR366(-BK)
1. Surface burner
2. Grate
3. Control panel
4. Oven door handle
5. Oven door window
6. Oven vent
7. Rear rubber pad
8. Oven light
9. 2-Piece broiler pan
10. Oven rack
11. Broil burner
12. Door gasket
13. Convection fan
14. Rack positions
15. Bake burner cover
7
5
4
3
1
2
6
9
8
13
10
12
11
14
15
16
48" Models: COS-EPGR486G(-BK)
1. Griddle cover
2. Surface burner
3. Grate
4. Control panel
5. Oven door handle
6. Oven door window
11. Oven rack
12. Broil burner
13. Door gasket
14. Convection fan
15. Rack positions
16. Bake burner cover
1
8
6
5
4
2
3
7
10. 2-Piece broiler pan
10
9
14
11
13
12
15
16
7. Oven vent
8. Rear rubber pad
9. Oven light
17
WHAT'S INCLUDED
2-Piece broiler panOven racks
24"/30"/36" Models (2)
48" Models (4)
• Stylish color handle & knob kits
Scan to find
available handle &
knob kits
OPTIONAL PARTS
To purchase these or any other accessories or replacement parts, please visit
www.cosmoappliances.com or reference the contact information at the end
of this manual.
18
24" Models: COS-EPGR244(-BK)
CONTROL PANEL
The appearance of the knobs may vary from what is shown below.
30" Models: COS-EPGR304(-BK)
Cooktop
Oven
Cooktop
Oven
19
36" Models: COS-EPGR366(-BK)
48" Models: COS-EPGR486G(-BK)
Cooktop
Oven
Oven
Cooktop Cooktop
(Sub) (Main)
Griddle
Cooktop
Oven
20
FEATURES
CONVECTION FAN
The convection fan increases air movement and circulates heat within the
oven to improve heat distribution on multiple racks and enhance cooking
evenness while cooking with single or multiple racks. Cooking times may be
slightly longer for multiple racks than what would be expected for a single
rack.
• Press Convection Fan to turn the oven convection fan on or off.
OVEN LIGHT
The oven light is controlled by the Oven Light button on the control panel.
• Press Oven Light to turn the oven lights on or off.
PANEL LIGHT
The product is equipped with panel lights above the control knobs.
• Press Panel Light to turn the panel lights on or off.
21
OVEN INDICATOR LIGHT
The oven indicator light automatically turns on when the oven is heating. The
oven burner cycles on and off to maintain the set temperature. When the set
temperature is reached, the oven indicator light will temporarily turn off until
the heating cycle is activated to maintain the set temperature.
Oven indicator
light
22
OPERATION
GAS SURFACE BURNERS
BEFORE USING THE GAS SURFACE BURNERS
Read all instructions before using.
WARNING
CAUTION
• Make sure all burners are in their correct locations and fully assembled
before attempting to operate any burner.
• Never leave the surface burners on unattended. Boilovers may cause
smoke and greasy spillovers that may ignite.
• Do not use aluminum foil to line or cover the cooktop, grates, or any
other part of the cooktop. Doing so may result in carbon monoxide
poisoning, overheating of the cooktop surfaces, or fire.
• Use the proper pan size. Do not use pans that are unstable or that can
be easily tipped. Select cookware with flat bottoms large enough to
cover burner grates.
• To avoid spillovers, make sure the cookware is large enough to contain
the food properly. This will both save cleaning time and prevent
hazardous accumulations of food, since heavy spattering or spillovers
left on the range can ignite.
• Control the top burner flame size so it does not extend beyond the edge
of the cookware. Excessive flame is hazardous.
• Do not operate the burner for an extended period of time without
cookware on the grate. The finish on the grate may discolor or chip
without cookware to absorb the heat.
• Do not attempt to disassemble any burner while another burner is on.
Damage to the product may occur.
• Be sure the burners and grates are cool before you place your hand, a
pot holder or cleaning materials on them.
23
IMPORTANT:
USING THE GAS SURFACE BURNERS
Lighting a Surface Burner
NOTE:
1. Select a burner and find its control knob.
2. Push the control knob in and turn it to the Ignite position. The electr ic
spark ignition system will make a clicking noise.
• The use of a gas-cooking appliance results in the production of heat a nd
moisture in the room in which it is installed. Ensure that the kitchen is wel l
ventilated: keep natural ventilation holes open or install a mechanica l
ventilation device (mechanical extractor hood).
• Prolonged intensive use of the appliance may call for addition al
ventilation, for example opening of a window, or more effectiv e
ventilation, for example increasing the level of mechanical ventilatio n
where present.
OFF position
• When one burner is turned to Ignite, other burners will spark .
Sparking will continue as long as the knob remains at Ignite.
• Do not touch any surface burner components (e.g. burner c ap,
burner base, igniter) while the igniters are sparking.
Ignite position Max. position
3. Once gas is ignited, turn the control knob to adjust the flame size.
4. To turn off a burner, turn the control knob to the OFF position.
Min. position
OFF
Min
24
Selecting a Flame Size
Watch the flame, not the control knob, as you reduce heat. Match the flame
size on a gas burner to the cookware being used for fastest heating.
NOTE:
• Never let the flames extend up the sides of the cookware. Flames larger
than the bottom of the cookware will not heat faster and may be
hazardous.
In Case of Power Failure
In case of a power failure, you can light the gas surface burners on your range
with a match. Surface burners in use when an electrical power failure occurs
will continue to operate normally.
1. Using extreme caution, hold a lit match to the burner
2. Push in the control knob, then turn the control knob to the Min. position.
3. Once gas is ignited, turn the control knob to adjust the flame size.
25
USING THE PROPER COOKWARE
Aluminum
Medium-weight cookware is recommended because it heats quickly and
evenly. Most foods brown evenly in an aluminum skillet. Use saucepans with
tight fitting lids when cooking with minimum amounts of water.
Cast-Iron
If heated slowly, most skillets will give satisfactory results.
Stainless Steel
This metal alone has poor heating properties and is usually combined with
copper, aluminum or other metals for improved heat distribution.
Combination metal skillets work satisfactorily if they are used with medium
heat as the manufacturer recommends.
Enamelware
Under some conditions, the enamel of this cookware may melt. Follow
cookware manufacturer’s recommendations for cooking methods.
Glass
There are two types of glass cookware. Those for oven use only and those for
top-of-range cooking.
Heatproof Glass Ceramic
Can be used for either surface or oven cooking. It conducts heat very slowly
and cools very slowly. Check cookware manufacturer’s directions to be sure it
can be used on gas ranges.
CONCAVE
(HOLLOW)
CONVEX
(ROUNDED)
FLAME TOO LARGE
FOR PAN SIZE
USE LIDS THAT
FIT PROPERLY
UNBALANCED
PAN
BALANCED PAN
26
NOTE:
• The flame should not extend beyond the bottom edge of the cookware.
Oversized cookware that spans two burners should be placed front to
rear, not side to side.
• Use balanced cookware that sits level on the cooktop grate without
rocking. Center the cookware over the burner.
• Use a lid that fits properly. A well-fitting lid helps shorten the cooking
time.
• Match the size of the cookware to the amount of food being cooked to
save energy when heating.
• Do not use stove top grills on the surface burners. Using a stove top grill
on the surface burner will cause incomplete combustion and can result
in exposure to carbon monoxide levels above allowable current
standards. This can be a health hazard.
• If using a wok, use only a flat-bottomed wok with diameter of 14 inches
or less. Make sure that the wok bottom sits flat on the grate.
• Do not use a wok support ring. Placing the ring over the burner or grate
may cause the burner to work improperly, resulting in carbon monoxide
levels above allowable standards. This can be hazardous to your
health.
27
WARNING
GRIDDLE
(FOR 48" MODELS ONLY)
The griddle provides the perfect cooking surface for grilled sandwiches,
pancakes, eggs, burgers, sautéed vegetables, and many more family
favorites. The attractive low-stick surface is designed to make cleanup easy.
BEFORE USING THE GRIDDLE
Read all instructions before using.
CAUTION
• Never leave the griddle on unattended.
• To avoid scratching the griddle, do not place any pots or pans on t he
griddle. Use only heat-resistant plastic or wooden utensils.
• Pouring cold water on a hot griddle may warp the griddle, resulting in
an uneven cooking surface.
BEFORE USING THE GRIDDLE FOR THE FIRST TIME
Clean the griddle thoroughly with hot, soapy water to remove dust or any
protective coating. Rinse with clean water and wipe dry with soft, clean, lint-
free cloth.
• In case of power failure, do not use the oven. The oven and broil er
cannot be used during a power outage. If the oven is in use w hen a
power failure occurs, the oven burner shuts off and cannot be re-lit unti l
power is restored. Once power is restored, you will need to reset t he
oven cooking mode.
• Do not attempt to operate the electric ignition during an electrical
power failure.
• Be sure the griddle and drip tray are cool before you place your hand, a
pot holder or cleaning materials on them.
28
GRIDDLE CONTROL
The appearance of the knob may vary from what is shown in the manual.
Thermostat knob (°F)
OFF position 200°F position
Thermostat Knob
The Thermostat knob is used to select griddle cooking temperatures.
350°F position 400°F position
OFF 450200 350
29
USING THE GRIDDLE
The griddle provides a convenient cooking surface.
NOTE:
GRIDDLE INDICATOR LIGHT
The griddle indicator light automatically turns on when the griddle is heating.
The griddle burner cycles on and off to maintain the set temperature. When
the set temperature is reached, the griddle indicator light will temporarily turn
off until the heating cycle is activated to maintain the set temperature.
1. Make sure the drip tray is properly positioned.
2. Push in and turn knob to desired temperature. The griddle turns on a nd
starts preheating.
• Once the griddle reaches the set temperature, the griddle pause s
heating and the griddle indicator light turns off temporarily. Th e
griddle heating cycle will automatically resume to maintain the s et
temperature, and the griddle indicator light will turn on again.
3. Place food on the griddle and cook to desired doneness after preheating.
4. Turn the thermostat knob to the OFF position when cooking is finished,
and remove the food from the griddle.
Griddle
indicator light
30
OVEN
BEFORE USING THE OVEN
Read the instructions for each feature and cooking mode in this manual
carefully before using the oven.
CAUTION
• Do not use any type of foil or oven liner to cover the oven bottom. These
items can trap heat or melt, resulting in damage to the product and risk
of shock, smoke or fire. Damage from improper use of these items is not
covered by the product warranty.
• Foil may be used to catch spills by placing a sheet on a lower rack,
several inches below the food. Do not use more foil than necessary and
never entirely cover an oven rack with aluminum foil. Keep foil at least
1-1/2" (3.8 cm) from oven walls to prevent poor heat circulation.
• Do not cover the slotted grid of the 2-piece broiler pan with aluminum
foil. This will catch the grease and could cause fire.
• Do not use plastic wrap or wax paper in the oven.
• Do not place food, water, ice, or any dish or tray directly on the oven
floor, as this will irreversibly damage the enamel surface.
• Do not block, touch or place items around the oven vent during
cooking. Your oven is vented through ducts at the center above the
burner grate. Do not block the oven vent when cooking to allow for
proper air flow.
• In case of power failure, do not use the oven. The oven and broiler
cannot be used during a power outage. If the oven is in use when a
power failure occurs, the oven burner shuts off and cannot be re-lit until
power is restored. Turn oven knobs to OFF position. Once power is
restored, you will need to reset the oven cooking mode.
• Do not attempt to operate the electric ignition during an electrical
power failure.
• As the oven heats up, the heated air in the oven may cause
con
densation to appear on the oven door glass. These water drops are
harmless and will evaporate as the oven continues to heat up.
• An air curtain or other overhead range hood, which operates by
blowing a downward airflow onto a range shall not be used in
conjunction with a gas range.
31
WARNING
FOOD POISONING HAZARD
• Do not let food sit in oven more than one hour before or after cooking.
Doing so can result in food poisoning or sickness.
• Foods that can easily spoil such as milk, eggs, fish, meat or poultry,
should be chilled in the refrigerator first. Even when chilled, they should
not stand in the oven for more than 1 hour before cooking begins, and
should be removed promptly when finished cooking.
NOTE:
• Because the oven temperature cycles, an oven thermometer placed in
the oven cavity may not show the same set temperature on the oven.
BEFORE USING THE OVEN FOR THE FIRST TIME
Start the oven in Bake mode at the highest available temperature setting.
Allow oven to run for 1 hour to remove any dust or impurities. There will be a
distinctive odor - this is normal. Ensure your kitchen is well ventilated during
this conditioning period.
OVEN VENT
Areas near the vent may become hot during operation and may cause burns.
Avoid placing plastics near the vent as heat may distort or melt the plastic.
Do not block the vents (air openings) of the range. They provide the air inlet
and outlet that are necessary for the range to keep cool and operate properly
with correct combustion.
It is normal for steam to be visible when cooking foods with high moisture
content.
32
OVEN DOOR
To avoid oven door glass breakage:
• Do not close the oven door if the racks are not fully inserted into the ov en
cavity or if bakeware extends past the front edge of an oven rack.
• Do not set objects on the glass surface of the oven door.
• Do not hit glass surfaces with bakeware or other objects.
• Do not wipe down glass surfaces until the oven has completely cooled.
Removing Racks
Replacing Racks
1. Pull the rack straight out until i t
stops.
2. Lift up the front of the rack an d
pull it out.
1. Place the end of the rack on t he
support.
2. Tilt the front end up and push t he
rack in.
CAUTION
USING OVEN RACKS
The racks have a turned-up back edge that prevents them from being pulled
out of the oven cavity.
• Replace oven racks before turning the oven on to prevent burns.
• Do not cover the racks with aluminum foil, or any other material, or
place anything on the bottom of the oven. Doing so will result in poor
baking and may damage the oven bottom.
• Only arrange oven racks when the oven is cool.
33
Rack Positions
For best cooking results, adjust rack so
food is placed at the center of the
oven. For most foods this will be rack
position #2 or #3. For larger foods like
roasts and turkey, move the rack
position down to #1 or #2 to keep the
food centered in the oven.
When using multiple racks
simultaneously, try to space the food
out around the oven center (rack
position #2 and #4 or #1 and #3 for
two racks).
Broiling performs best with the food
close to the broil burner - typically rack
position #4 or #5.
PREHEATING
Preheating is generally desirable, although not absolutely necessary in all
circumstances. Some foods are more robust and may have acceptable results
without preheating. These foods include large pieces of meat (whole roasts,
hams, or poultry) where the total cooking time is much longer than the time
required to preheat. These foods also include frozen potato products and
frozen processed dinners that, by their nature and design, are more robust to
baking variations. More delicate foods, such breads (including cakes, cookies,
pastries, and pizzas), desserts, soufflés, etc. will likely not have acceptable
results without proper preheating.
34
OVEN CONTROLS
The appearance of the knob may vary from what is shown in the manual.
Convection fan button Thermostat knob (°F) Oven light button
OFF position
Thermostat Knob
The Thermostat knob is used to select oven cooking modes.
Bake (250°F)
position
Bake (400°F)
position
Broil position
Convection Fan
Light
• Push the Convection Fan button to turn the convection fan On or Off.
• Push the Oven Light button to turn the oven light On or Off.
OFF Broil250 400
35
COOKING MODES
Various oven cooking modes can be achieved by setting the thermostat knob
to specific temperatures and using the convection fan with 2-piece broiler pan
(tray and grid).
Cooking
Mode
Thermostat Knob Setting
Convection
Fan
2-Piece
Broiler Pan
Bake 250°F - 450°F (121°C - 232°C) Off No
Broil Broil Off Yes
Convection
Bake
250°F - 450°F (121°C - 232°C) On No
Convection
Roast
250°F - 450°F (121°C - 232°C) On Yes
Convection
Defrost
OFF On No
Defrost ≤ 150°F (66°C) Off No
Convection
Dehydrate
175°F (79°C) On No
36
BAKE
The Bake mode uses heat from the lower heating element to cook food. This
mode works best with food placed on a single rack. When using this mode to
prepare baked goods such as cakes, cookies and pastries, always preheat the
oven first and place food centrally near the middle or lower racks.
Setting the Bake Mode (Example: Set Bake at 375°F.)
1. Adjust oven rack levels as needed.
2. Turn the thermostat knob to select 375°F. The oven turns on and starts
preheating.
NOTE:
• Once the oven reaches the set temperature, the oven pauses
heating and the oven indicator light turns off temporarily. The oven
heating cycle will automatically resume to maintain the set
temperature, and the oven indicator light will turn on again.
3. Place the food in the oven after preheating.
4. Turn the thermostat knob to the OFF position when cooking is finished,
and remove the food from the oven.
NOTE:
• Baking time and temperature will vary depending on the
characteristics, size, and shape of the baking pan used.
• Check for food doneness at the minimum recipe time.
• Use metal bakeware (with or without a nonstick finish), heatproof glass-
ceramic, ceramic or other bakeware recommended for oven use.
• Dark metal pans or nonstick coatings will cook food faster with more
browning. Insulated bakeware will slightly lengthen the cooking time
for most foods.
37
BROIL
The Broil mode uses intense heat from the upper heating element to sear
foods. This mode works best for tender cuts of meat, fish, and thinly cut
vegetables, and is ideal for toasting, melting cheese, browning and searing
surface. Food should be placed near the upper racks, and should not be
cooked for too long on each side of the food. Preheat the oven for about 5
minutes before placing food in the oven.
Setting the Broil Mode
1. Adjust oven rack levels as needed and place the food in the oven.
2. Turn the thermostat knob to select Broil. The oven turns on and starts
preheating.
3. Place the food in the oven after preheating for about 5 minutes.
4. Turn the thermostat knob to the OFF position when cooking is finished,
and remove the food from the oven.
NOTE:
• The broil burner is very powerful. Follow recipe directions and monitor
food closely to reduce risk of burning food.
• Always use a broiler pan and grid for excess fat and grease drainage.
This will help to reduce splatter, smoke, and flare-ups.
• Do not use a broiler pan without a grid. Oil can cause a grease fire.
• Do not cover the grid and broiler pan with aluminum foil. Doing so will
cause a fire.
38
CONVECTION BAKE
The Convection Bake mode uses heat from the lower heating element and hot
air movement from the convection fan to enhance cooking efficiency and
evenness across multiple racks. Always preheat the oven first. Baking times
may be slightly longer for multiple racks than what would be expected for a
single rack.
Setting the Convection Bake Mode
(Example: Set Convection Bake at 375°F.)
1. Adjust oven rack levels as needed.
2. Turn the thermostat knob to select 375°F, and press the Convection Fan
button. The oven turns on and starts preheating.
NOTE:
• Once the oven reaches the set temperature, the oven pauses
heating and the oven indicator light turns off temporarily. The oven
heating cycle will automatically resume to maintain the set
temperature, and the oven indicator light will turn on again.
3. Place the food in the oven after preheating.
4. Press the Convection Fan button and turn the thermostat knob to the OFF
position when cooking is finished, and remove the food from the oven.
NOTE:
• The oven fan runs while convection baking.
• Use Convection Bake for faster and more even multiple-rack cooking of
pastries, cookies, muffins, biscuits, and breads of all kinds.
• Place the oven racks in positions suggested in the "Tips and Techniques"
section.
• Bake cookies and biscuits on pans with no sides or very low sides to
allow heated air to circulate around the food. Food baked on pans with
a dark finish will cook faster.
39
CONVECTION ROAST
The Convection Roast mode uses heat from the lower heating element and
hot air movement from the convection fan to enhance cooking efficiency and
evenness across multiple racks. Heated air circulates around the food from all
sides, sealing in juices and flavors. Foods are crispy brown on the outside
while staying moist on the inside. Ideal for roasting meats and poultry.
For best cooking results, always preheat the oven first and use broiler pan
(tray and grid) to elevate food to allow hot air to circulate around food,
browning it more evenly like a rotisserie.
Setting the Convection Roast Mode
(Example: Set Convection Roast at 375°F.)
1. Adjust oven rack levels as needed.
2. Turn the thermostat knob to select 375°F, and press the Convection Fan
button. The oven turns on and starts preheating.
NOTE:
• Once the oven reaches the set temperature, the oven pauses
heating and the oven indicator light turns off temporarily. The oven
heating cycle will automatically resume to maintain the set
temperature, and the oven indicator light will turn on again.
3. Place the food with broiler pan in the oven after preheating.
4. Press the Convection Fan button and turn the thermostat knob to the OFF
position when cooking is finished, and remove the food from the oven.
NOTE:
• The oven fan runs while convection roasting.
• Always use a broiler pan and grid for excess fat and grease drainage.
This will help to reduce splatter, smoke, and flare-ups.
• Do not use a broiler pan without a grid. Oil can cause a grease fire.
• Do not cover the grid and broiler pan with aluminum foil. Doing so will
cause a fire.
40
CONVECTION DEFROST
The Convection Defrost mode circulates air inside the oven to defrost food at
room temperature. To avoid illness and food waste, do not allow defrost food
to remain in the oven for more than two hours without being cooked.
Setting the Convection Defrost Mode
1. Adjust oven rack levels as needed.
2. Place the food in the oven.
NOTE:
• To prevent liquid from thawing food dripping on the oven floor, be
sure any uncooked food is tightly wrapped in foil and/or placed in
a container.
3. Press the Convection Fan button. The convection fan at the rear of the
oven turns on.
4. Press the Convection Fan button when defrosting is finished, and remove
the food from the oven.
41
DEFROST
The Defrost mode uses heat from the lower heating element at around 150°F
(66°C) to defrost food. Once defrosted, cook the food immediately and do not
refreeze.
Setting the Defrost Mode
1. Adjust oven rack levels as needed.
2. Place the food in the oven.
NOTE:
• To prevent liquid from thawing food dripping on the oven floor, be
sure any uncooked food is tightly wrapped in foil and/or placed in
a container.
3. Turn the thermostat knob to select 150°F. The oven turns on and starts
preheating.
4. Turn the thermostat knob to the OFF position when defrosting is finished,
and remove the food from the oven.
42
CONVECTION DEHYDRATE
The Convection Dehydrate mode uses heat from the lower heating element at
around 175°F (79°C) to evaporate water from food over time. Removal of
water decreases growth of microorganisms and detains the activity of
enzymes.
Setting the Convection Dehydrate Mode
1. Adjust oven rack levels as needed.
2. Place the food in the oven.
3. Turn the thermostat knob to select 175°F, and press the Convection Fan
button. The oven turns on and starts preheating.
NOTE:
• Once the oven reaches the set temperature, the oven pauses
heating and the oven indicator light turns off temporarily. The oven
heating cycle will automatically resume to maintain the set
temperature, and the oven indicator light will turn on again.
4. Press the Convection Fan button and turn the thermostat knob to the OFF
position when dehydrating is finished, and remove the food from the
oven.
43
TIPS AND TECHNIQUES
BAKE
Baking is cooking with heated air. The lower heating element in the oven is
used to heat the air but no fan is used to circulate the heat.
Follow the recipe or convenience food directions for baking temperature, time
and rack position. Baking time will vary with the temperature of ingredients
and the size, shape and finish of the baking utensil.
• For best results, bake food on a single rack with at least 1" - 1½" (2.5 - 3
cm) space between utensils and oven walls.
• Use one rack when selecting the bake mode.
• Check for doneness at the minimum time.
• Use metal bakeware (with or without a non-stick finish), heatproof glass,
glass-ceramic, pottery or other utensils suitable for the oven.
• When using heatproof glass, reduce temperature by 25°F (15°C) from
recommended temperature.
• Use baking sheets with or without sides or jelly roll pans.
• Dark metal pans or nonstick coatings will cook faster with more browning.
Insulated bakeware will slightly lengthen the cooking time for most foods.
• Do not use aluminum foil or disposable aluminum trays to line any part of
the oven. Foil is an excellent heat insulator and heat will be trapped
beneath it. This will alter the cooking performance and can damage the
finish of the oven.
BROIL
The Broil mode uses intense heat from the upper heating element to sear
foods. The size, weight, thickness, starting temperature, and your preference
of doneness will affect broiling times.
• For best results when broiling, use a broiler pan and grid designed for
broiling.
• For proper draining, do not cover the grid with foil. The bottom of the pan
may be lined with aluminum foil for easier cleaning.
• Trim excess fat to reduce spattering. Slit the remaining fat on the edges to
avoid curling.
• Preheat the oven for about 5 minutes before placing food in the oven.
44
CONVECTION BAKE
The convection fan increases air movement and circulates heat within the
oven to improve heat distribution on multiple racks and enhance cooking
evenness while cooking with single or multiple racks. Reduce recipe baking
temperatures by 25°F (15°C). Cooking times may be slightly longer for multiple
racks than what would be expected for a single rack.
• For best results, foods should be cooked uncovered, in low-sided pans t o
take advantage of the forced air circulation. Use shiny aluminum pans fo r
best results unless otherwise specified.
• Heatproof glass or ceramic can be used. Reduce temperature by anothe r
25°F (15°C) when using heatproof glass dishes for a total reduction o f
50°F (30°C).
• Dark metal pans may be used. Note that food may brown faster whe n
using dark metal bakeware.
• The number of racks used is determined by the height of the food to be
cooked.
• Baked items, for the most part, cook extremely well in convection. Don’ t
try to convert recipes such as custards, quiches, pumpkin pie, o r
cheesecakes, which do not benefit from the convection-heating process .
Use the regular Bake mode for these foods.
• Multiple rack cooking for oven meals is
mostly done on rack positions 1, 2, 3, 4,
and 5. All six positions can be used for
cookies, biscuits and appetizers.
- 2 Rack baking: Use positions 2 and
4 or 1 and 3.
- 3 rack baking: Use positions 1, 3
and 5 or 2, 3 and 4.
- When baking four cake layers at
the same time, stagger pans so
that one pan is not directly above
another. For best results, place
cakes on front of one rack and
back of another rack (See graphic
at right). Allow 1" - 1 ½" (2.5 – 3 cm)
air space around pans.
• Converting your own recipe can be easy. Choose a recipe that will work
well in convection.
• Reduce the temperature and cooking time if necessary. It may take some
trial and error to achieve a perfect result. Keep track of your technique fo r
the next time you want to prepare the recipe using convection.
Rear
Placement
Front
Placement
45
RANGE CARE AND MAINTENANCE
CLEANING
IMPORTANT: Before cleaning, make sure all controls are off and the oven and
cooktop are cool. Always follow label instructions on cleaning products. Soap,
water and a soft cloth or sponge are suggested first unless otherwise noted.
Do not use abrasive cleaning products.
NOTE:
• Do not clean the oven door gasket. The material of the gasket cannot
withstand abrasion. It is essential for the gasket to remain intact. If you
notice it becoming worn or frayed, replace it.
• Re-engage the anti-t
ip bracket if range is moved.
EXTERIOR PORCELAIN ENAMEL SURFACES
• Food spills containing acids, such as vinegar and tomato, should be
cleaned as soon as the entire appliance is cool. These spills may affect the
finish.
Cleaning Method:
• Glass cleaner, mild liquid cleaner or nonabrasive scrubbing pad: Gently
clean around the model and serial number plate because scrubbing may
remove numbers.
OVEN DOOR EXTERIOR
Cleaning Method:
• Glass cleaner and paper towels or nonabrasive plastic scrubbing pad:
Apply glass cleaner to soft cloth or sponge, not directly on panel.
46
EXTERIOR STAINLESS STEEL
• Rub in direction of grain to avoid damaging.
Cleaning Methods:
• Liquid detergent or all-purpose cleaner: Rinse well with clean water and
dry with soft, lint-free cloth.
• Stainless Steel Cleaner and Polish. Vinegar for hard water spots.
NOTE:
• Do not use soap-filled scouring pads, abrasive cleaners, Cooktop
Polishing Cream, steel-wool pads, gritty washcloths or some paper
towels. Damage may occur, even with one-time or limited use.
PORCELAIN-COATED GRATES AND CAPS
• Clean as soon as cooktop, grates and caps are cool.
• Food spills containing acids, such as vinegar and tomato, should be
cleaned as soon as the cooktop grates and caps are cool. These spills
may affect the finish.
• To avoid chipping, do not bang grates and caps against each other or
hard surfaces such as cast iron cookware.
• Do not reassemble caps on burners while wet.
Cleaning Method:
• Nonabrasive plastic scrubbing pad and mildly abrasive cleanser.
BURNER BASE/SPREADER
Cleaning Method:
• Wash the burner base/spreader frequently with boiling water and
detergent to remove any deposits which could block the flame outlet.
• Before reinstalling, dry the burner base/spreader thoroughly so the
burner will ignite properly.
47
GRIDDLE
(FOR 48" MODELS ONLY)
• Prior to cleaning, make sure that all knobs are in the OFF position.
• For best results, clean the griddle shortly after removing the food.
• Do Not Use soap, abrasive materials, cleaning materials, including
stainless steel cleaner
Cleaning Method:
1. Turn griddle knob to 300°F to preheat. Wait until preheat is complete
before cleaning.
2. Using a measuring cup, slowly pour up to 1 cup (236.6 mL) tap water over
the soiled area. Start at the back, allowing the water to run toward the
drip tray in the front. Allow the water to bubble on the griddle for 3–4
seconds.
3. Use a pad holder or wooden spoon with a non-abrasive pad or cloth to
scrape residue into drip tray. Use pressure on soiled areas. Repeat if
needed for heavy soils.
4. Fold a damp towel and, with the pad holder or wooden spoon, go over
the griddle to remove remaining residue.
5. Turn off griddle and let cool.
6. Once cool, wipe the griddle with a clean, damp terry cloth towel. Then
buff with a microfiber cloth. If streaking, rainbowing, or ghosting occurs,
use a mixture of 1 part white vinegar to 2 parts water on a towel to wipe
the griddle.
7. Carefully remove and clean the drip tray with warm, soapy water. Wipe
the area under the drip tray clean. Once dry, put the drip tray back in
position.
COOKTOP CONTROL KNOBS
• Pull knobs straight away from control panel to remove.
• When replacing knobs, make sure knobs are in the OFF position.
Cleaning Method:
• Soap and water or dishwasher.
NOTE:
• Do not use steel wool, abrasive cleansers or oven cleaner. Do not
soak knobs.
48
CONTROL PANEL
Cleaning Method:
• Glass cleaner and soft cloth or sponge: Apply glass cleaner to soft cloth or
sponge, not directly on panel.
NOTE:
• Do not use abrasive cleaners, steel-wool pads, gritty washcloths or
some paper towels. Damage may occur.
OVEN CAVITY
• Food spills should be cleaned when oven cools. At high temperatures,
foods react with porcelain, so staining, etching, pitting or faint white
spots can result.
Cleaning Method:
• Mild detergent and warm water.
NOTE:
• Do not use oven cleaners.
OVEN RACKS AND ROASTING RACKS
Cleaning Method:
• Steel-wool pad
2-PIECE BAKING TRAY OR BROILER PAN
Cleaning Method:
• Mildly abrasive cleanser: Scrub with wet scouring pad.
• Solution of ½ cup (125 mL) ammonia to 1 gal. (3.75 L) water: Soak for 20
minutes, and then scrub with scouring or steel-wool pad.
• Oven cleaner: Follow product label instructions.
Porcelain enamel only, not chrome
• Dishwasher
49
TROUBLESHOOTING
First try the solutions suggested here to possibly avoid the cost of a service
call.
COOKTOP PROBLEMS
PROBLEM POSSIBLE CAUSE SOLUTION
Burner will not
ignite
There is no power
to the range.
Make sure electrical plug is plugged
into a live, properly grounded outlet.
Replace the fuse or reset the circuit
breaker.
Burner will not
operate
First time use. Air
still in the gas line.
Turn on any one of the surface
burner knobs to release air from the
gas lines.
Control knob is not
set correctly.
Push in knob before turning to a
setting.
The burner port is
clogged.
Clean burner port opening using a
stiff, nylon toothbrush or a
straightened paper clip.
Excessive heat
around
cookware on
cooktop
The cookware is not
the proper size for
the burner.
Use cookware with a bottom surface
approximately the same size as the
cooking area and burner. Cookware
should not extend more than 1" (2.5
cm) outside the cooking area. Adjust
the flame so that it does not come up
around the cookware.
Burner Flames
are uneven,
yellow and/or
noisy
Burner port(s) are
clogged.
Clean burner port opening using a
stiff, nylon toothbrush or a
straightened paper clip.
Burner caps are not
positioned
properly.
Place burner caps so that the
alignment pins are properly aligned
with the slots.
Propane gas is
being used.
The range should be converted to LP
gas by a qualified technician.
50
PROBLEM POSSIBLE CAUSE SOLUTION
Burner flame is
too high or too
low
Cooktop gas supply
is not correct.
Ensure the range is set for the correct
gas type. It is factory set for natural
gas. If connecting to LP gas, the
burners should be converted to LP
gas with the orifice kit supplied and
the pressure regulator converted to
the LP gas setting by a qualified
technician.
The gas pressure is
not correct.
Make sure the pressure regulator is
installed correctly and the gas line
pressure is correct. See Installation
Instructions.
Burner makes
popping
noises
The burner is wet. Allow the burner to dry before using.
The burner cap or
gas spreader is not
positioned
correctly.
Place burner caps so that the
alignment pins are properly aligned
with the slots.
Cooking
results are not
what expected
Using incorrect
cookware.
See the "Using The Proper Cookware"
section.
The control knob is
not set to the
proper heat level.
See the "Using The Gas Surface
Burners" section.
Unable to
maintain a
rolling boil or
will not cook
fast enough
Using improper
cookware.
Use pans with flat bottoms and that
match the diameter of the cooktop
burner selected. Adjust flame so that
flame does not extend beyond edge
of pot. See the "Using The Proper
Cookware" section.
Using large
cookware without
lid.
Large pots and pans can lose a lot of
heat from the top. Cover pot or pan
with a lid to retain heat better.
51
OVEN PROBLEMS
PROBLEM POSSIBLE CAUSE SOLUTION
Strong odor
when using
new oven
Manufacturing
protective coating
on the oven
surfaces.
This is normal with a new range and
will disappear after a few uses.
Packaging
materials exist.
Double-check that all packaging has
been removed from the appliance -
check around door sides and inside
drawer.
Clicking noise
can be heard
when oven is
operating
The oven burner
cycles on and off to
maintain the oven
temperature
selected.
When burner turns on, the electric
spark ignition may be heard
periodically. It is normal to spark for
only a few seconds, followed by the
sound of the burner igniting.
Oven is not
heating
No power to the
range.
Check the circuit breaker or fuse box
to your house. Make sure there is
proper electrical power to the oven.
Oven control not
turned on.
Make sure the oven temperature has
been selected.
Oven is not
cooking evenly
Not using the
correct bakeware
or oven rack
position.
Refer to the "Using Oven Racks"
section and the cook charts for
recommended rack position. Always
reduce recipe temperature by 25°F
(15°C) when baking with Convention
Bake mode.
Recipe may perform better at a
different rack position. Try moving
the food down a rack position to
make the bottom darker. Try moving
food up a rack position to make the
top darker.
Cooling fan
continues to
run after oven
is turned off
The electronic
components have
not yet cooled
sufficiently.
The fan will turn off automatically
when the electronic components
have cooled sufficiently.
52
PROBLEM POSSIBLE CAUSE SOLUTION
Oven light is
not working
properly
Light bulb loose or
burned-out.
Reinsert or replace the light bulb.
Touching the bulb with fingers may
cause the bulb to burn out.
Oven light
stays on
Door is not closing
completely
Check for obstruction in oven door.
Check to see if hinge is bent or door
switch broken.
Excessive
Moisture on
door glass
Condensation from
cooking foods with
high moisture
content.
This is normal. Condensation will
evaporate as oven heats up.
Convection Bake and Convection
Roast will eliminate any moisture in
the oven.
Porcelain
Chips
Porcelain interior is
chipped by oven
racks
When removing and replacing oven
racks, always tilt racks upward and
do not force them to avoid chipping
the porcelain.
BAKING PROBLEMS
With any oven setting poor results can occur for many reasons other than a
malfunction of the oven. Check the chart below for causes of the most
common problems. Since the size, shape and material of baking utensils
directly affect the baking results, the best solution may be to replace old
baking utensils that have darkened and warped with age and use.
PROBLEM CAUSE
Food browns unevenly • Oven not preheated
• Aluminum foil on oven rack or oven bottom
• Baking utensil too large for recipe
• Pans touching each other or oven walls
Food too brown on
bottom
• Oven not preheated
• Using glass, dull or darkened metal pans
• Incorrect rack position
• Pans touching each other or oven walls
53
PROBLEM CAUSE
Food is dry or has
shrunk excessively
• Oven temperature too high
• Baking time too long
• Oven door opened frequently
• Pan size too large
Food is baking or
roasting too slowly
• Oven temperature too low
• Oven not preheated
• Oven door opened frequently
• Tightly sealed with aluminum foil
• Pan size too small
Pie crusts do not brown
on bottom or crust is
soggy
• Baking time not long enough
• Using shiny steel pans
• Incorrect rack position
• Oven temperature is too low
Cakes pale, flat and
may not be done inside
• Oven temperature too low
• Incorrect baking time
• Cake tested too soon
• Oven door opened too often
• Pan size may be too large
Cakes high in middle
with crack on top
• Oven temperature too high
• Baking time too long
• Pans touching each other or oven walls
• Incorrect rack position
• Pan size too small
Pie crust edges too
brown
• Oven temperature too high
• Edges of crust too thin
54
LIMITED WARRANTY
WARRANTY AND SERVICE
TO RECEIVE WARRANTY SERVICE, YOUR PRODUCT MUST BE REGISTERED.
TO REGISTER AND REVIEW FULL WARRANTY DETAILS, VISIT:
WWW.COSMOAPPLIANCES.COM/WARRANTY
SCAN TO REGISTER
CUSTOMER SUPPORT
TO CHAT WITH US LIVE FOR ASSISTANCE, VISIT:
WWW.COSMOAPPLIANCES.COM/CHAT
SCAN TO CHAT
55
Correct disposal of this product:
This marking indicates that this appliance should not be
disposed with other household wastes. To prevent
possible harm to the environment or human health from
uncontrolled waste disposal, recycle it responsibly to
promote the sustainable reuse of material resources.
IMPORTANT
Do Not Return This Product To The Store
If you have a problem with this product, please contact COSMO Customer
Support at
+1 (888) 784-3108
DATED PROOF OF PURCHASE, MODEL #, AND SERIAL # REQUIRED FOR
WARRANTY SERVICE.
IMPORTANT
Ne pas Réexpédier ce Produit au Magasin
Pour tout problème concernant ce produit, veuillez contacter le service des
consommateurs Cosmo Customer Support au
+1 (888) 784-3108
UNE PREUVE D’ACHAT DATEE EST REQUISE POUR BENEFICIER DE LA GARANTIE.
IMPORTANTE
No regrese este producto a la tienda
Si tiene algún problema con este producto, por favor contacte el ayuda al
cliente COSMO al
+1 (888) 784-3108
(Válido solo en E.U.A.)
NECESITA UNA PRUEBA DE DE COMPRA FECHADA, NÚMERO DE MODELO Y DE
SERIE PARA EL SERVICIO DE LA GARANTÍA.
