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C9
C9 (NAA)
Instructions for Use
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For your safety: read and understand manual before use.
2
Table of contents
Your C9
1 IMPORTANT SAFEGUARDS (for USA) ...........................................................................4
For your safety (for Canada) ..................................................................................... 7
2 Control elements ................................................................................................... 10
3 Preparing and using for the first time ....................................................................... 12
Setting up the machine ........................................................................................... 12
Filling the bean container ......................................................................................... 12
Determining the water hardness ................................................................................ 12
First-time use ........................................................................................................ 12
Connecting milk ..................................................................................................... 14
Managing your C9 – the JURA Cockpit ....................................................................... 14
Connect the machine with J.O.E.® - your JURA app ........................................................ 14
4 Preparation .......................................................................................................... 15
Worlds of indulgence of your C9 ................................................................................ 15
Basic information about preparing drinks .................................................................... 15
Espresso and coffee ................................................................................................ 15
Latte macchiato, cappuccino and other specialty coffees with milk .................................... 16
Milk foam .............................................................................................................16
Ground coffee ........................................................................................................16
Adjusting the grinder .............................................................................................. 17
Adjusting the product settings ..................................................................................18
5 Daily operation .....................................................................................................18
Switching the machine on and off .............................................................................. 18
Filling the water tank ............................................................................................... 18
Maintenance actions ............................................................................................... 19
6 Machine settings .................................................................................................. 20
7 Maintenance ......................................................................................................... 21
Automatic milk system rinsing .................................................................................. 21
Cleaning the milk system ......................................................................................... 21
Dismantling and rinsing the dual spout ...................................................................... 22
Inserting/changing the filter ..................................................................................... 23
Cleaning the machine ............................................................................................ 24
Descaling the machine .......................................................................................... 25
Descaling the water tank ......................................................................................... 26
Cleaning the bean container .................................................................................... 27
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Table of contents
8 Display messages ................................................................................................. 27
9 Troubleshooting ................................................................................................... 28
10 Transport and environmentally friendly disposal ...................................................... 29
Transport/ Emptying the system ............................................................................. 29
Disposal ............................................................................................................. 29
11 Technical data ..................................................................................................... 29
12 Index ................................................................................................................. 30
13 JURA contact details/ Legal information ................................................................. 32
1 IMPORTANT SAFEGUARDS (for USA)
4
1 IMPORTANT SAFEGUARDS
(for USA)
Comply with the instructions for use
Failure to observe the instructions for use may
result in serious injuries or damage to property.
Safety information is therefore indicated as
follows:
J
This is the safety alert symbol. lt is used to
alert you to potential personal injury hazards.
Obey all safety messages that follow this
symbol to avoid possible injury or death.
DANGER indicates a hazardous situation
which, if not avoided, will result in death or
serious injury.
WARNING indicates a hazardous situation
which, if not avoided, could result in death or
serious injury.
J
CAUTION
CAUTION, used with the safety alert symbol,
indicates a hazardous situation which, if not
avoided, could result in minor or moderate
injury.
NOTICE
NOTICE is used to address practices not
related to personal injury.
Follow the basic safety precautions
When using electrical appliances, basic safety
precautions shall always be followed, to reduce
the risk of fire, electric shock, and/or injury to
persons, including the following:
U
Read all instructions.
U
Do not touch hot surfaces. Use handles or
knobs.
J DANGER
J WARNING
U
To protect against fire, electric shock and
injury to persons, do not immerse power
cord, plugs, or body of machine in water or
other liquid.
U
Close supervision is necessary when any
appliance is used by or near children.
U
Unplug from outlet when not in use and
before cleaning. Allow to cool before putting
on or taking off parts, and before cleaning
the appliance.
U
Do not operate any appliance with a
damaged cord or plug or after the appliance
malfunctions, or has been damaged in any
manner. Return appliance to the nearest
authorized service facility for examination,
repair or adjustment.
U
The use of an accessory attachment not
recommended by the appliance
manufacturer may result in fire,
electric shock, or injury to persons.
U
Do not use outdoors.
U
Do not let the cord hang over the edge of a
table or counter, or touch hot surfaces.
U
Do not place on or near a hot gas or electric
burner, or in a heated oven.
U
To disconnect, turn any control to ‘OFF’ then
remove plug from wall outlet.
U
Do not use appliance for other than
intended use.
U
Use extreme caution when dispensing hot
coffee.
SAVE THESE INSTRUCTIONS. Pass
them on to any subsequent user.
for USA
1 IMPORTANT SAFEGUARDS (for USA)
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for USA
Intended use
The appliance is designed and intended for
household use only. It shall only be used for
coffee preparation and to heat milk and water,
according to these instructions. Use for any
other purpose will be deemed improper.
JURA Elektroapparate AG cannot accept any
responsibility for the consequences of improper
use.
People, including children, who
U
do not have the physical, sensory or mental
capabilities to use the appliance safely or
U
are inexperienced or lack knowledge in how
to use the appliance safely
must be supervised by a responsible person
when using it, or must be instructed in how to
use it correctly.
Special power cord set instructions
U
A short power-supply cord is to be provided
to reduce risks resulting from becoming
entangled in or tripping over a longer cord.
U
The cord shall be arranged so that it will not
drape over the counter top or table top
where it can be pulled on by children or
tripped over.
U
This appliance has a 3-pin grounded plug.
U
Do not modify the plug in any way.
Extension cords are available an may be
used if care is exercised in their use.
If the user chooses to use an extension cord,
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the marked electrical rating of the extension
cord should be at least as great as the
electrical rating of the appliance, and
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if the appliance is of the grounded type, the
extension cord should be a grounding type
3-wire cord, and
U
the longer cord should be arranged so that
it will not drape over the counter top or
table top where it can be pulled on by
children or tripped over.
To reduce the risk of fire or electric shock, DO
NOT remove any service covers. DO NOT modify
the appliance in any way that is not described in
these instructions. NO user serviceable parts
included. Repair MUST be done by authorized
personnel only.
In the event of signs of damage, for example if
there is a smell of burning, unplug the machine
immediately from outlet and contact JURA
customer service.
J CAUTION
This appliance is for household use. Any
servicing other than cleaning and user
maintenance shall be performed by an
authorized service representative:
U
Do not immerse base in water or try to
disassemble.
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Do not put the appliance or any individual
parts in the dishwasher.
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Check voltage to be sure that the voltage
indicated on the name plate complies with
your voltage. The name plate is located on
the underside of the appliance.
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Never use warm or hot water to fill the water
container. Use cold water only.
U
Keep your hands and the cord away from
hot parts of the appliance during operation.
There is a risk of scalds or burns on the spouts.
U
Keep children away.
U
Do not touch any hot parts. Use the handles
or knobs provided.
J WARNING
1 IMPORTANT SAFEGUARDS (for USA)
6
NOTICE
U
Never clean with scouring powders or hard
implements.
U
Ensure that the ventilation slots are not
covered.
U
Never pull out the drip tray during the
brewing process. Only pull the drip tray
when the display instructs you or when the
appliance is ready for use.
NEVER DO (or you will void your warranty
protection):
U
Never fill instant coffee, chocolate mix etc.
into the bean container or ground coffee
funnel (filler funnel for ground coffee). It will
damage the functioning of the brewing
chamber.
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Never fill sugar coated coffee beans into the
bean container. In case of doubt, call your
dealer.
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Never fill anything other than coffee beans
into the bean container (no chocolate, no
rice, no nuts, no spices, nothing other than
roasted coffee beans).
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Never fill frozen beans into the bean
container. If you store beans in the freezer,
let them thaw 3 to 4 hours before filling
them into the bean container.
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Never fill anything but fresh, cold and clean
water into the water tank, except when
decalcifying.
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Never use mineral or carbonated water. You
can use tap water, bottled water, spring
water and reverse osmosis water.
U
Never do anything with the machine which
is not described in these instructions. In case
of doubt, call your dealer.
for USA
For your safety (for Canada)
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for Canada
For your safety (for Canada)
Comply with the instructions for
use
Before using the machine, read these
instructions for use thoroughly and
completely and comply with the
instructions they contain. Keep
these instructions for use close to
the machine and pass them on to
the next user.
Failure to observe the instructions
for use may result in serious injuries
or damage to property. Safety
information is therefore indicated
as follows:
J
WARNING
Indicates circumstances that may
result in serious injuries or death.
J
CAUTION
Indicates circumstances that may
result in minor injuries.
CAUTION
Indicates circumstances that may
result in damage to property.
Proper use
The machine is intended for private
domestic use. It should only be
used to prepare coffee and to heat
milk. Any other use is considered
inappropriate.
User limitations
People, including children, who
U
do not have the physical, sensory
or mental capabilities to use the
machine safely or
U
are inexperienced or lack
knowledge
must be supervised by a responsible
person when using it, or must be
instructed in how to use it correctly.
When using the CLEARYL Smart+
filter cartridge or a JURA Wi-Fi
Connect, wireless connections are
established. Specific details on the
frequency band used and the
maximum transmission power can
be found in the ‘Technical data’
section.
Use by children
Children must be able to recognize
and understand the potential
dangers arising from incorrect use:
U
Keep children under the age
of 8 away from the machine, or
supervise them constantly.
U
Children aged 8 and over may
only operate the machine without
supervision if they have been
instructed in how to use it safely.
U
Children may not clean or service
the machine unless supervised
by a responsible person.
For your safety (for Canada)
8
U
Do not allow children to play
with the machine.
What to do in the event of
damage
Never use a damaged machine or
power cord. This could result in
fatal electric shock.
U
In the event of signs of damage,
disconnect the machine from the
mains. To do this, first switch the
C9 off with the On/Off button
Q
.
Only then should you remove
the power plug from the power
socket.
U
Replace a damaged plug-in
power cord with an original JURA
power cord. Unsuitable power
cords may result in consequential
damage.
U
Only permit authorized JURA
service centers to carry out
repairs to the machine and the
permanently connected power
cord. Unsuitable repairs may
result in consequential damage.
Preventing damage
To avoid damage to the machine
and the power cord:
U
The C9 must not be placed in a
cabinet when in use.
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Do not use the C9 and the power
cord near hot surfaces.
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Do not allow the power cord to
rub against sharp edges and
ensure that it does not become
trapped.
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Never allow the power cord to
loosely hang down. The power
cord could pose a tripping hazard
or become damaged.
U
Protect the C9 from weather and
direct sunlight.
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Only connect the C9 to a power
supply voltage corresponding to
that stated on the rating plate.
The rating plate is located on the
underside.
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Connect the C9 directly to a
domestic power socket. Using
multi-socket adapters or
extension cords may cause
overheating.
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The surface of the heating
element and outer enclosure
remains hot after use and the
outside of the appliance may
retain heat.
U
Do not use alkaline or alcohol-
based cleaning agents; only use
mild cleaning agents and a soft
cloth.
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Do not use any coffee beans
treated with additives or
caramelized coffee beans.
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Only fill the water tank with
fresh, cold, non-carbonated
water.
for Canada
For your safety (for Canada)
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Switch the machine off with the
On/Off button
Q
if you are going
to be absent for a longer period
of time and remove the power
plug from the power socket.
U
Only use original JURA
maintenance products. Use of
products that are not explicitly
recommended by JURA could
damage your C9.
Danger of electric shock
Water conducts electricity. Do not
bring water and electricity into
contact with one another:
U
Never touch the power plug with
wet hands.
U
Do not immerse the C9 and/or
power cord in water.
U
Do not put the C9 or any
individual parts in the
dishwasher.
U
Before cleaning, switch the C9 off
with the On/Off button
Q
. Always
wipe the C9 with a damp cloth
rather than a wet one, and
protect it from prolonged
exposure to water splash. The C9
must not be cleaned with a jet of
water.
U
The C9 is not suitable for
installation on a surface where a
jet of water can be used.
Danger of burns, scalding and
injury
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Do not touch the spouts during
operation. Use the handles
provided.
U
Optionally, your C9 can be
remotely operated using mobile
devices. When preparing a
product or initiating a
maintenance program, make
sure that other people are not
put at risk – for example, through
contact with the spouts.
U
Be careful to ensure that the dual
spout is correctly installed and
clean. Otherwise parts may come
loose. There is a danger of parts
being swallowed.
for Canada
2 Control elements
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2 Control elements
C9
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J HOT
2 Control elements
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q Service socket for optional JURA Wi-Fi Connect
w Grinder adjustment switch
e Bean container with aroma preservation cover
r Water tank(under cover)
t Multi-function buttons (button function depends on what is shown in the display)
z Display
u Height-adjustable dual spout
i Cup platform with aperture
o Insert for drip tray
p Drip tray
a Coffee grounds container
s Power cord(permanently connected or plug-in) (back of the machine)
d Powder chute for ground coffee(removable)
f On/Off button Q
g Container for milk system cleaning
h Measuring spoon for ground coffee
j Filler funnel for ground coffee
3 Preparing and using for the first time
12
3 Preparing and using for the
first time
Setting up the machine
T
Choose a spot for your C9 which protects the
machine against overheating. Ensure that the
ventilation slots are not covered.
T
Place the C9 on a horizontal surface that is
not sensitive to water.
Filling the bean container
The aroma preservation cover on the bean
container ensures that the aroma of the beans
is retained for longer.
NOTICE
Coffee beans which have been treated with
additives (e.g. sugar), ground coffee or freeze-
dried coffee will damage the grinder.
T
Only use roasted, untreated coffee beans to
fill the bean container.
T
Remove the aroma preservation cover.
T
Fill the bean container with coffee beans and
close the aroma preservation cover.
Determining the water hardness
When you use the machine for the first time, you
must set the water hardness. If you know the
hardness of your water, go straight to the next
section. If you do not know the water hardness,
you can find this out first:
T
Hold the Aquadur® test strip supplied under
running water for one second. Shake off the
water.
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Wait for about 1minute.
T
You will then be able to read the degree of
water hardness from the discoloration of the
Aquadur® test strip and the description on
the packaging.
Level
Display German
Degree (°dH)
Degrees of general
hardness (°dGH)
Parts per million
(ppm)
Indicator Strip number
of ‘reddish’ fields
Not active – – – –
Very soft water <3 <3 < 53.4 None
Soft water > 4 > 4 > 71 1
Hard water > 8.4 > 8.4 > 150 2
Very hard
water
> 14 > 14 > 250 3
First-time use
J WARNING
If the machine is operated with a defective
power cord, there is a danger of potentially fatal
electric shock.
T
Never use a machine which is damaged.
T
Never use a machine which has a defective
power cord.
3 Preparing and using for the first time
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NOTICE
Milk, sparkling mineral water or other liquids
can damage the water tank or the machine.
T
Only fill the water tank with fresh, cold water.
Precondition:The bean container has been
filled.
T
For machines with a plug-in power cord:
Connect the power cord to the machine.
T
Insert the power plug into a power socket.
T
Press the On/Off button Q to switch the C9
on.
‘Language’ ‘English’
T
Press the 0 or 9 button until the desired
language is displayed, e.g. ‘English’.
T
Press the ‘Save’ button.
‘Water hardness’
E Please refer to the section above for a
description of how to determine the water
hardness.
T
Press the 0 or 9 button to change the setting
for the water hardness.
T
Press the ‘Save’ button.
‘Residence’
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Press the 0 or 9 button to select your place of
residence.
T
Press the ‘Save’ button.
‘Insert filter’
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Remove the water tank and rinse it with cold
water.
T
Fit the filter cartridge extension supplied on
top of the CLEARYL Smart+ filter cartridge.
T
Insert the filter cartridge with its extension
into the water tank.
T
Turn the filter cartridge clockwise until it
audibly clicks into place.
T
Fill the water tank with fresh, cold water and
reinsert the tank.
E The machine automatically detects that
you have just inserted the filter cartridge.
‘Filter is beingrinsed’, water flows directly
into the drip tray.
‘Empty drip tray’
T
Empty the drip tray and put it back into the
machine.
T
Place a receptacle under the dual spout.
‘System is filling’
‘Machine is heating’
‘Machine is rinsing’
C9
C9
3 Preparing and using for the first time
14
‘Milk system is being rinsed’
A QR code is displayed.
E You can find lots more information about
your C9 online.
T
Press the ‘Next’ button.
‘Choose your world’
E Now select one of the two worlds of
indulgence of your C9: ‘Classic Hot Brew’ s
(the product is prepared hot using the
classic brewing method) or ‘Light Brew’ Ü
(the product is prepared with less ground
coffee and a reduced brewing temperature).
E If no selection is made, ‘Classic Hot Brew’ is
set automatically after 30 seconds. You can
change this selection at any time.
The start screen is displayed. Your C9 is ready
for use.
Connecting milk
Your C9 creates fine, creamy, feather-light milk
foam with a perfect consistency. The most
important requirement for frothing milk is a milk
temperature of 39–46 °F (4–8 °C). We would
therefore recommend using a milk cooler or a
milk container.
T
Remove the protective cover from the dual
spout.
T
Connect the milk pipe to the dual spout.
E The milk system of your C9 has a connector
HP1 and an interchangeable milk spout
CX1.
C9
T
Connect the other end of the milk pipe to a
milk container or a milk cooler.
Managing your C9 – the JURA Cockpit
The JURA Cockpit allows you to manage your
C9. First press the Ö
Ü
button and then
the 0 button to open the JURA Cockpit.
Symbol Meaning
c
‘Maintenance’ area
f
‘Machine Settings’ area
$
Filter mode
Connect the machine with J.O.E.® - your
JURA app
Your C9 can be connected with J.O.E.®, your
JURA app.
Precondition:J.O.E.® is installed on your mobile
device and you have logged in to your home
network (router frequency set to 2.4 GHz). The
optionally available JURA Wi-Fi Connect is
inserted into the service socket of your C9.
(After the JURA Wi-Fi Connect has been inserted,
the C9 must be switched off and then on again.)
$
c
f
0
Cockpit
ä ö
jura.com/app
4 Preparation
15
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T
First press the Ö
Ü
button and then the 0
button to open the JURA Cockpit.
T
Press the f button.
T
Press the 0 button several times until the
program item ‘Connect to J.O.E.’ is displayed
(on page äääöäää).
T
Press the ‘Connect to J.O.E.’ button.
T
Press the ‘Connect’ button and follow the
instructions on the display and in J.O.E.®.
4 Preparation
J WARNING
Hot coffee, hot steam and hot water can cause
scalding. Scalding is a serious burn.
T
Use extreme care when handling hot liquid
or steam.
T
Allow liquid to cool down before drinking.
T
In the event of scalding, rinse affected area
with cold water and seek medical attention.
T
Keep children AWAY.
Worlds of indulgence of your C9
Choose between two preparation options for
your C9. Tap on Ö
Ü
to access the selection of
the two worlds of indulgence:
U
‘Classic Hot Brew’ s
U
The product is prepared hot using the
classic brewing method.
U
‘Light Brew’ Ü
U
The product is prepared using less ground
coffee and at a reduced brewing
temperature, making it easier to digest
and ready to drink immediately.
In the machine settings, you can permanently
save the world of indulgence selected or define
whether the question should be asked when
switching on the C9.
Basic information about preparing drinks
Aim What to do
Display more
products
Press the 0 button to
display additional
pages of the start
screen
Change coffee
strength
Press the 9 or 0 button
during grinding
Change quantity
Press the 9 or 0 button
during preparation
Stop preparation
Press the É button
Change the amount,
coffee strength and
temperature for any
given product
permanently /
Replace a product on
the start screen
Press a product button
for two seconds and
enter the preferred
settings
Espresso and coffee
Example:Coffee
T
Place a cup under the dual spout.
T
Press the ‘Coffee’ button.
The preset amount of water for coffee flows
into the cup.
E Espresso and coffee can also be prepared as
a double product. To do this, press the
‘Espresso’ or ‘Coffee’ button twice. The
product is prepared with two brewing
operations (two strokes).
C9
4 Preparation
16
Latte macchiato, cappuccino and other
specialty coffees with milk
Your C9 prepares the following specialty coffees
with milk at the touch of a button:
U
Cappuccino
U
Latte macchiato
U
Flat white
U
Cortado
U
Macchiato
Example:Latte macchiato
Precondition:Milk is connected to the dual
spout.
T
Place a glass under the dual spout.
T
Press the ‘Latte macchiato’ button (on
page äöää of the start screen).
The preset amount of milk foam flows into
the glass.
E There is a short interval while the hot milk
separates from the milk foam. This allows
the typical layers of a latte macchiato to
form.
The preset amount of water for espresso
flows into the glass.
E 15 minutes after preparation, the milk
system is automatically rinsed. Therefore
always place a receptacle under the dual
spout after preparing milk.
To ensure that the milk system in the dual spout
always works properly, you must clean it daily
when you have been preparing milk (see chapter
7 ‘Maintenance – Cleaning the milk system’).
C9
Milk foam
Your C9 prepares milk foam (on page äääö
of the start screen).
E 15 minutes after preparation, the milk
system is automatically rinsed. Therefore
always place a receptacle under the dual
spout after preparing milk.
To ensure that the milk system in the dual spout
always works properly, you must clean it daily
when you have been preparing milk (see chapter
7 ‘Maintenance – Cleaning the milk system’).
Ground coffee
You can choose to use a second coffee variety,
for example decaffeinated coffee, with the filter
funnel for ground coffee.
Basic information about ground coffee:
U
Activate Ground coffee mode in the
machine settings (‘Powder mode’) to
prepare specialties using ground coffee.
U
Never add more than two level measuring
spoons of ground coffee.
U
Use ground coffee which is not ground too
finely. Very fine coffee can block up the
system so that the coffee only comes out in
drips.
U
If you did not fill the machine with a
sufficient amount of ground coffee, ‘Not
enough ground coffee’ is displayed and the
C9 stops the operation.
U
The desired specialty coffee must be
prepared within approximately one minute
after filling with the ground coffee.
Otherwise the C9 deactivates the powder
mode and goes back to the normal
operation mode.
U
All specialty coffees with ground coffee are
always prepared following the same model.
4 Preparation
17
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Example:Espresso with ground coffee
T
First press the Ö
Ü
button and then the 0
button to open the JURA Cockpit.
T
Press the f button.
T
Press the ‘Powder mode’ button.
T
Select the setting ‘Powder mode’ / ‘single’.
E Press the 0 button to set the different
modes: ‘single’ (only the following
preparation takes place with ground coffee),
‘multiple’ (ground coffee mode remains
active until the machine is switched off).
T
Press the ‘Save’ button.
T
Press the É button twice to return to the
start screen.
T
Press the ‘Espresso’ button.
‘Add ground coffee’
T
Place a cup under the dual spout.
T
Open the powder chute cover.
T
Fit the filler funnel for ground coffee.
T
Add the desired amount of ground coffee to
the filler funnel (max. 2 level measuring
spoons).
E The amount of ground coffee determines the
intensity and aroma of the beverage, so you
can adjust it to your personal preferences.
T
Remove the filler funnel and close the cover
of the powder chute.
T
Press the ‘Next’ button.
The preset amount of water for espresso
flows into the cup.
Adjusting the grinder
You can adjust the grinder to suit the degree of
roast of your coffee.
NOTICE
If you adjust the grind consistency when the
grinder is not operating, the grinder adjustment
switch could be damaged.
T
Only adjust the grind consistency when the
grinder is running.
The grind consistency is correct if the coffee
flows regularly from the coffee spout. In addition
a fine, thick crema forms.
Example:Proceed as follows to change the
grind consistency during the preparation of
an espresso.
T
Place a cup under the dual spout.
T
Open the cover.
T
Press the ‘Espresso’ button.
T
Turn the grinder adjustment switch to the
desired position while the grinder is running.
T
Close the cover.
5 Daily operation
18
Adjusting the product settings
Press a product button for about two seconds
to view the list of settings:
U
‘Product settings’: Specify individual settings
such as coffee strength, amount of water,
etc.
U
‘Change position’: Replace the products on
the start screen with your favorites.
U
Permanent settings in programming mode
always follow the same model.
Example:Proceed as follows to change the
coffee strength for one coffee.
T
Press the ‘Coffee’ button for about two
seconds.
T
Press the ‘Product settings’ button.
E Different settings will be available depending
on the selected product: Press the 9 or 0
button to navigate the various settings.
T
Press the ‘Coffee strength’ button.
T
Press the
9
or
0
button to change the setting.
T
Press the ‘Save’ button.
T
Press the É button twice to return to the
start screen.
5 Daily operation
Switching the machine on and off
T
Place a receptacle under the dual spout.
T
Press the On/Off button Q.
‘Machine is rinsing’
Your C9 is switched on or off.
E When the machine is switched off, the
system will only rinse if a specialty coffee
has been prepared.
E If milk has been prepared before switching
off, you will be prompted to carry out milk
system cleaning (‘Milk system cleaning’).
After 30 seconds, the switch-off process
continues automatically.
Filling the water tank
Daily maintenance of the machine and hygiene
when handling coffee and water are key to a
perfect coffee result in the cup every time. You
should therefore change the water daily.
CAUTION
Milk, sparkling mineral water or other liquids can
damage the water tank or the machine.
T
Only fill the water tank with fresh, cold water.
T
Remove the water tank and rinse it with cold
water.
T
Fill the water tank with fresh, cold water and
reinsert the tank.
C9
5 Daily operation
19
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Maintenance actions
Optimal coffee quality depends on many factors. One important prerequisite is regular maintenance
of your C9. Carry out the following steps:
Maintenance action Daily If necessary Note
Empty the drip tray and coffee grounds
container and rinse with warm water
(The insert for the drip tray, including
the drip tray itself, and the coffee
grounds container are dishwasher-safe)
Z
Always empty the coffee
grounds container when the
machine is switched on. This
is the only way of resetting
the coffee grounds counter.
Clean the milk system (if heavily soiled,
also dismantle and rinse it)
Z
See chapter 7 ‘Maintenance –
Cleaning the milk system’.
We recommend dismantling
and rinsing the dual spout
once a week (see chapter 7
‘Maintenance – Dismantling
and rinsing the dual spout’).
Rinse the milk pipe
Z
Rinse the water tank
Z
Wipe the surface of the machine with a
clean, soft, damp cloth (e.g. microfiber
cloth)
Z
Changing milk pipe with connector HP1 approx. every
3 months
Change the interchangeable milk spout
CX1
approx. every
3 months
Clean the inside of the water tank with a
brush
Z
Clean the top and bottom of the cup
platform
Z
Thoroughly clean the drip tray and
coffee grounds container
Z
E You can also find information about the maintenance of your C9 in the ‘Maintenance’ area c
(‘Information’ program item) in the cockpit.
6 Machine settings
20
6 Machine settings
First press the Ö
Ü
button and then the 0 button to open the JURA Cockpit. The following settings
can be saved in ‘Machine Settings’ f:
Program item Explanation
‘Powder mode’ Activate ground coffee mode to include specialties with ground coffee in
the preparation options (see chapter 4 ‘Preparation – Ground coffee’)
‘World selection’ Save the world of indulgence selected (‘Classic Hot Brew’ / ‘Light Brew’)
permanently or define whether the question should be asked when
switching on the C9
‘Choose language’ Set language
‘Switch off after’ To save energy, the switch-off time is set to 30 minutes ex-works. Possible
settings: Switch-off after 15minutes, 30minutes or 1-9 hours after the
last action on the machine
If you extend the switch-off time, you therefore accept a high energy
consumption. Energy consumption of the C9 when switched off: 0 Watt.
‘Water hardness’ Set the hardness of the water used (1°dH to 30°dH) to prevent limescale
building up in your machine
‘Units’ Set the unit for the amount of water (ml or oz)
‘Connect to J.O.E.’
(only displayed if
JURA Wi-Fi Connect
is being used)
Wirelessly connect the C9 to the JURA app (J.O.E.®) or disconnect again
(see chapter 3 ‘Preparing and using for the first time – Connect the
machine with J.O.E.® - your JURA app’)
‘Connect to milk
cooler’
(only displayed if
JURA Wi-Fi Connect
is being used)
Establish a wireless connection between your C9 and the Cool Control
milk cooler or disconnect it again
‘Milk system rinsing’ Set whether milk system rinsing takes place automatically or needs to be
started manually
‘Empty system’ Empty the system to protect the C9 from frost damage during transport
(see chapter 10 ‘Transport and environmentally friendly disposal –
Transport/ Emptying the system’)
‘Product counter’ View product counter
‘Maintenance
counter’
View the maintenance counter
‘Version’ View software version
‘Factory settings’ Reset your C9 to factory settings (the machine then switches off)
7 Maintenance
21
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7 Maintenance
J WARNING
Maintenance products may be harmful to
health. Liquids may be discharged during the
maintenance program. Harmful if swallowed.
Causes eye and skin irritation.
T
Keep children AWAY.
T
Keep children away from the machine while it
is performing a maintenance program.
T
Avoid contact with skin and eyes.
T
Take precautions to prevent dust generation.
Do not inhale dust.
T
When using do not eat or drink.
T
Keep maintenance products away from food,
drink and animal food.
T
Keep container tightly closed and dry. Keep
in a cool place.
Basic information about maintenance:
U
If a maintenance program is due to be
carried out Ö
Ü
lights up red on the start
screen. You can manage the maintenance of
your C9 in the Cockpit in the c section.
Here, maintenance programs that need to
be carried out are shown in the form of
messages with a red background (on
page ääö). Press the button that
corresponds to the message to go
straight to the maintenance program.
U
Carry out each maintenance program when
you are prompted to do so.
Automatic milk system rinsing
15 minutes after preparation, the milk system is
automatically rinsed. Therefore always place a
receptacle under the dual spout after preparing
milk.
Cleaning the milk system
To ensure that the milk system in the dual spout
always works properly, you must clean it daily
when you have been preparing milk
J WARNING
Non-recommended cleaning agents will not
optimally remove milk residues. This may cause
the cappuccino frother to become blocked and
fly off the machine. Discharge of hot steam.
T
Use only original JURA milk system cleaner.
J WARNING
Harmful and irritating cleaning agent. Harmful
if swallowed. Irritating to eyes and skin.
T
Keep children AWAY.
T
Avoid contact with skin and eyes.
T
After contact with skin, wash immediately
with plenty of water. In case of skin irritation,
seek medical advice.
T
After eye contact, immediately flush eyes
with plenty of water and seek medical advice.
T
If swallowed, rinse mouth immediately and
drink large quantities of water. Do not induce
vomiting. Seek medical advice immediately
and show label.
E JURA milk system cleaner is available from
specialized dealers.
E Use the container supplied for milk system
cleaning.
T
First press the Ö
Ü
button and then
the 0 button to open the JURA Cockpit.
T
Press the 0 button several times until
the ääö page with the message ‘Milk
system cleaning’ is displayed.
T
Press the ‘Milk system cleaning’ button.
T
Press the ‘Start’ button.
‘Add milk system cleaner’ / ‘Fresh water’ /
‘Connect the milk tube’
7 Maintenance
22
T
Remove the milk pipe from the milk
container or milk cooler.
T
Add 1 dosing unit of milk system cleaner to
the front part of the container.
T
Then fill with warm water up to the upper
mark.
T
Place the container under the dual spout and
connect the milk pipe with the container.
E To connect the milk pipe to the container
correctly, the milk pipe must be fitted with
an HP3 connector.
T
Press the ‘Start’ button.
The milk system is cleaned.
The operation is interrupted, ‘Fresh water’
T
Rinse the container thoroughly and fill the
front part with fresh water up to the upper
mark.
T
Place the container back under the dual
spout and reconnect the milk pipe with the
container.
T
Press the ‘Next’ button.
The milk system will be rinsed with fresh
water. The operation stops automatically.
6
C9
Dismantling and rinsing the dual spout
If insufficient foam is produced when the milk is
frothed or milk sprays out of the dual spout, the
spout may be dirty. If this happens, dismantle
and rinse the dual spout.
E We recommend dismantling and rinsing
the dual spout once a week.
T
Remove the milk pipe and rinse it thoroughly
under running water.
T
Pull the cover of the dual spout forwards and
off.
T
Remove the milk system from the dual
spout.
C9
7 Maintenance
23
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T
Dismantle the milk system into its individual
parts.
T
Rinse all the parts under running water. If
there are severely dried-on milk residues,
firstly immerse the individual parts in a
solution of 8.5 oz (250ml) water and one
dosing unit of JURA milk system cleaner.
Then rinse the individual parts thoroughly.
T
Reassemble the milk system. When doing
this, note the numbering of the individual
parts.
T
Fit the assembled individual parts back in the
dual spout and press it firmly.
1
2
T
Fit the cover of the dual spout.
Inserting/changing the filter
Once the filter cartridge stops working
(depending on the water hardness setting),
the C9 will prompt you to change the filter.
E Your C9 no longer has to be descaled if you
are using the CLEARYL Smart+ filter
cartridge.
E CLEARYL Smart+ filter cartridges are
available from specialized dealers.
Precondition:‘Filter change’ is displayed in the
Cockpit. Alternatively, the filter symbol $ is
displayed in red in the cockpit if the filter's
capacity has been exhausted.
T
Remove and empty the water tank.
T
Turn the filter cartridge counterclockwise and
remove it along with the extension from the
water tank.
T
Fit the filter cartridge extension on top of a
new CLEARYL Smart+ filter cartridge.
T
Insert the filter cartridge with its extension
into the water tank.
7 Maintenance
24
T
Turn the filter cartridge clockwise until it
audibly clicks into place.
T
Fill the water tank with fresh, cold water and
reinsert the tank.
The machine automatically detects that you
have just inserted/changed the filter
cartridge.
‘Filter is beingrinsed’, water flows directly
into the drip tray.
‘Empty drip tray’
T
Empty the drip tray and coffee grounds
container and put them back into the
machine.
Cleaning the machine
After 180preparations or 80switch-on rinses, the
C9 will prompt you to clean it.
J WARNING
Non-recommended (e.g. liquid) cleaning agents
may contain substances that could damage the
machine or leave residues.
T
Use only original JURA cleaning tablets.
These are formulated especially for your
machine.
J WARNING
Harmful and irritating cleaning agent. Harmful
if swallowed. Irritating to eyes and skin.
T
Keep children AWAY.
T
Avoid contact with skin and eyes.
T
Take precautions to prevent dust generation.
Do not inhale dust.
T
After contact with skin, wash immediately
with plenty of water. In case of skin irritation,
seek medical advice.
T
After eye contact, immediately flush eyes
with plenty of water and seek medical advice.
T
If swallowed, rinse mouth immediately and
drink large quantities of water. Do not induce
vomiting. Seek medical advice immediately
and show label.
E The cleaning program lasts approximately
20 minutes.
E Do not interrupt the cleaning program. The
quality of cleaning will be impaired if you
do so.
E JURA cleaning tablets are available from
specialized dealers.
Precondition:‘Cleaning’ is displayed in the
Cockpit.
T
Fill the water tank.
T
First press the Ö
Ü
button and then
the 0 button to open the JURA Cockpit.
T
Press the 0 button several times until
the ääö page with the message ‘Cleaning’
is displayed.
T
Press the ‘Cleaning’ button.
T
Press the ‘Start’ button.
‘Empty drip tray’
T
Empty the drip tray and coffee grounds
container and put them back into the
machine.
7 Maintenance
25
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T
Place a receptacle under the dual spout.
T
Press the ‘Next’ button.
‘Machine is being cleaned’
The operation is interrupted, ‘Add cleaning
tablet’.
T
Open the powder chute cover.
T
Insert a JURA cleaning tablet into the powder
chute.
T
Close the cover.
T
Press the ‘Next’ button.
‘Machine is being cleaned’, water flows out of
the dual spout repeatedly.
The operation is interrupted, ‘Empty drip tray’
T
Empty the drip tray and coffee grounds
container and put them back into the
machine.
Descaling the machine
The C9 builds up deposits of limescale over time
and automatically prompts you to descale it
when necessary. The degree of calcification
depends on the hardness of your water.
E If you are using a CLEARYL Smart+ filter
cartridge, you will not be prompted to
descale.
C9
J WARNING
Non-recommended descaling agents (e.g.
vinegar) may contain substances that could
damage the machine or leave residues.
T
Use only original JURA descaling tablets.
These are formulated especially for your
machine.
J WARNING
Harmful and irritating descaling agent. Harmful
if swallowed. Irritating to eyes and skin.
T
Keep children AWAY.
T
Avoid contact with skin and eyes.
T
Take precautions to prevent dust generation.
Do not inhale dust.
T
After contact with skin, wash immediately
with plenty of water. In case of skin irritation,
seek medical advice.
T
After eye contact, immediately flush eyes
with plenty of water. Remove contact lenses.
Seek medical advice.
T
If swallowed, rinse mouth immediately and
drink large quantities of water. Do not induce
vomiting. Seek medical advice immediately
and show label.
NOTICE
If the descaling operation is interrupted, there
may be damage to the machine.
T
Allow the descaling program to run to the
end.
E The descaling program lasts approximately
20minutes.
E JURA descaling tablets are available from
specialized dealers.
E If the descaling agent comes into contact
with sensitive surfaces (e.g., marble), it may
cause damage. Clean up any splashes
immediately.
7 Maintenance
26
Precondition:‘Descaling’ is displayed in the
Cockpit.
T
First press the Ö
Ü
button and then
the 0 button to open the JURA Cockpit.
T
Press the 0 button several times until
the ääö page with the message
‘Descaling’ is displayed.
T
Press the ‘Descaling’ button.
T
Press the ‘Start’ button.
‘Empty drip tray’
T
Empty the drip tray and coffee grounds
container and put them back into the
machine.
‘Agent in tank’ / ‘500ml’
T
Remove and empty the water tank.
T
Completely dissolve 3JURA descaling tablets
in a receptacle holding 17 oz (500ml) of
water. This may take several minutes.
T
Pour the solution into the empty water tank
and insert it into the machine.
T
Place a receptacle under the dual spout.
T
Press the ‘Next’ button.
‘Machine is being descaled’
The operation is interrupted, ‘Empty drip
tray’.
3x
C9
T
Empty the drip tray and coffee grounds
container and put them back into the
machine.
‘Rinse the water tank’ / ‘Fill water tank’
T
Empty the receptacle and place it under the
dual spout again.
T
Remove the water tank and rinse it
thoroughly.
T
Fill the water tank with fresh, cold water and
reinsert the tank.
T
Press the ‘Next’ button.
‘Machine is being descaled’
The operation is interrupted, ‘Empty drip tray’.
T
Empty the drip tray and coffee grounds
container and put them back into the
machine.
E If the descaling operation stops unexpect-
edly, rinse the water tank thoroughly.
Descaling the water tank
Mineral deposits may form in the water tank. To
ensure correct function of the machine, descale
the water tank from time to time.
T
Remove the water tank.
T
If you use a CLEARYL Smart+ filter cartridge,
remove this.
T
Completely fill the water tank and
dissolve 3 JURA descaling tablets in it.
T
Leave the water tank with the descaling
solution for several hours (e.g. overnight).
T
Empty the water tank and rinse it thoroughly.
T
If you use a CLEARYL Smart+ filter cartridge,
insert this again.
C9
8 Display messages
27
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T
Fill the water tank with fresh, cold water and
reinsert the tank.
Cleaning the bean container
Coffee beans may be covered with a slight oil
film which remains on the walls of the bean
container. These traces may negatively affect
the coffee result. For this reason clean the bean
container from time to time.
Precondition:‘Fill bean container’ is displayed.
T
Switch the machine off with the On/Off
button Q.
T
Remove the aroma preservation cover.
T
Clean the bean container with a soft, dry
cloth.
T
Fill the bean container with coffee beans and
close the aroma preservation cover.
8 Display messages
Messages on the start screen
Message Cause/Result Action
‘Fill water tank’ The water tank is empty. You
cannot prepare any products.
T
Fill the water tank (see chapter 5 ‘Daily
operation – Filling the water tank’).
‘Empty grounds’ /
‘Empty drip tray’
The coffee grounds container is
full. / The drip tray is full. You
cannot prepare any products.
T
Empty the coffee grounds container
and the drip tray (see chapter 5 ‘Daily
operation – Maintenance actions’).
‘Drip tray not fitted’ The drip tray is not inserted
correctly or is not inserted at all.
You cannot prepare any products.
T
Insert the drip tray.
‘Fill bean container’ The bean container is empty. You
cannot prepare any products.
T
Fill the bean container (see chapter 3
‘Preparing and using for the first time –
Filling the bean container’).
‘Too hot’ The system is too hot to start a
maintenance program.
T
Wait a few minutes until the system
has cooled down.
If a maintenance program (filter change, cleaning, descaling) is due to be carried out, Ö lights up
red on the start screen. In the Cockpit (in the c section), maintenance programs that need to be
carried out are shown in the form of messages with red backgrounds.
9 Troubleshooting
28
9 Troubleshooting
Problem Cause/Result Action
Insufficient foam is
produced when the milk
is frothed or milk sprays
from the dual spout.
The dual spout is dirty.
T
Make sure the cover of the dual
spout is correctly fitted.
T
Clean the milk system in the dual
spout (see chapter 7 ‘Maintenance –
Cleaning the milk system’).
T
Dismantle and rinse the dual spout
(see chapter 7 ‘Maintenance –
Dismantling and rinsing the dual
spout’).
Coffee only comes out in
drips when it is being
prepared.
The coffee is ground too
finely and obstructs the
system.
T
Set the grinder to a coarser setting
(see chapter 4 ‘Preparation –
Adjusting the grinder’).
The water hardness may not
have been correctly set.
T
Perform descaling (see chapter 7
‘Maintenance – Descaling the
machine ’) and check the water
hardness setting in the machine
settings.
There is dry ground
coffee behind the coffee
grounds container.
The beans used are resulting
in an above-average volume
of ground coffee.
T
Reduce the coffee strength or choose
a finer grinder setting (see chapter 4
‘Preparation – Adjusting the product
settings’) / (see chapter 4 ‘Preparation –
Adjusting the grinder’).
Grinder is making a very
loud noise.
There are foreign objects in
the grinder.
T
Contact customer support in your
country (see chapter 13 ‘JURA contact
details/ Legal information’).
‘ERROR2’ or ‘ERROR5’ is
displayed.
If the machine has been
exposed to the cold for a
long period of time, heating
may be disabled for safety
reasons.
T
Warm the machine at room
temperature.
Other ‘ERROR’ messages
are displayed.
–
T
Contact customer support in your
country (see chapter 13 ‘JURA contact
details/ Legal information’).
E If you were unable to solve the problem, contact customer support in your country (see
chapter 13 ‘JURA contact details/ Legal information’).
10 Transport and environmentally friendly disposal
29
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10 Transport and environmen-
tally friendly disposal
Transport/ Emptying the system
Keep the packaging for your C9. It should be
used to protect the machine during transport.
To protect the C9 from frost damage during
transport, the system must be emptied.
Precondition:The start screen is displayed.
T
Remove the milk pipe from the dual spout.
T
Place a receptacle under the dual spout.
T
First press the Ö
Ü
button and then the 0
button to open the JURA Cockpit.
T
Press the f button.
T
Press the 0 button several times until the
program item ‘Empty system’ is displayed.
T
Press the ‘Empty system’ button.
T
Remove and empty the water tank.
‘System is emptying’, steam will continue to
be discharged from the dual spout until the
system is empty. Your C9 is switched off.
Disposal
Please dispose of old machines in an environ-
mentally neutral way.
H
11 Technical data
Voltage 120V~, 60Hz
Power 1450W
C9
Conformity mark
Pump pressure static, max. 15bar
Holding capacity of
water tank (without
filter)
56 oz (1.6l)
Holding capacity of
bean container
7 oz (200 g)
Holding capacity of
coffee grounds
container
max. 16 portions
Cord length approx. 47 in. (1.2 m)
Weight 20.7 lb (9.4 kg)
Dimensions
(W×H×D)
10.2 × 12.8 × 17.2in.
(26.0 × 32.5 × 43.7 cm)
Milk system with
connector
HP1
Interchangeable
milk spout
CX1
CLEARYL Smart+
filter cartridge
(RFID technology)
Frequency band
13.56 MHz
Max. transmission
power < 1 mW
JURA Wi-Fi Connect
(Wi-Fi connection)
Frequency band
2.4 GHz
Max. transmission
power < 100 mW
JURA type 799
Directives
The machine complies with the following
directives:
U
Standard UL 1082
U
Canadian Standard CSA C22.2 No. 60335-2-15
FCC Rules
This equipment has been tested and found to
comply with the limits for a class B digital
device, pursuant to part 15 of the FCC Rules.
12 Index
30
12 Index
A
Addresses 32
Adjusting the product settings 18
Aroma preservation cover
Bean container with aroma preservation
cover 11
B
Bean container
Bean container with aroma preservation
cover 11
Cleaning 27
Filling 12
Bus bar
Technical data 29
Button
On/Off button 11
C
Caffè latte 16
Cappuccino 16
Children 7
Cleaning
Bean container 27
Machine 24
CLEARYL Smart filter cartridge
Changing 23
Inserting 23
Cockpit 14, 20, 21, 27
Coffee 15
Coffee grounds container 11
Contact details 32
Cortado 16
Cup platform 11
Customer support 32
D
Damage
Preventing damage 8
What to do in the event of damage 8
Descaling
Machine 25
Water tank 26
Display 11
Cockpit 14
Display messages 27
Disposal 29
Drip tray 11
Insert 11
Dual spout
Dismantling and cleaning 22
Height-adjustable dual spout 11
E
Emptying the system 29
Errors
Troubleshooting 28
Espresso 15
F
Filler funnel
Filler funnel for ground coffee 11
Filling
Bean container 12
Water tank 18
Filter
Changing 23
Inserting 23
First-time use 12
Flat white 16
G
Grind consistency
Adjusting the grinder 17
Grinder adjustment switch 11
Grinder adjustment switch 11
Ground coffee 16
Measuring spoon for ground coffee 11
Powder chute for ground coffee 11
H
Hotline 32
I
Important safeguards
Safety 4
Insert for drip tray 11
Instant coffee
Ground coffee 16
Interchangeable milk spout 29
J
JURA
Contact details 32
12 Index
31
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L
Latte macchiato 16
M
Macchiato 16
Machine
Cleaning 24
Descaling 25
Setting up 12
Machine settings 20
Maintenance 21
Maintenance actions 19
Measuring spoon for ground coffee 11
Messages, display 27
Milk
Connecting milk 14
Milk foam 16
Milk system 29
Clean 21
Milk system rinsing 21
P
Powder chute
Powder chute for ground coffee 11
Power cord 11
Preparation 15, 16
Caffè latte 16
Cappuccino 16
Coffee 15
Cortado 16
Espresso 15
Flat white 16
Ground coffee 16
Latte macchiato 16
Macchiato 16
Milk foam 16
Problems
Troubleshooting 28
Product settings
Adjusting 18
Proper use 7
R
RFID 29
S
Safety
Important safeguards 4
Safety information 7
Service socket 11
Setting up
Setting up the machine 12
Spout
Height-adjustable dual spout 11
Switching off 18
Switching on 18
Symbol description 7
T
Technical data 29
Interchangeable milk spout 29
Milk system 29
Tel 32
Transport 29
Troubleshooting 28
U
Use, first time 12
Users 7
W
Water hardness
Determining the water hardness 12
Water tank 11
Descaling 26
Filling 18
Wi-Fi 29
Wi-Fi Connect 11, 14
Wi-Fi connection 14
Wireless connection 12, 14, 23, 29
13 JURA contact details/ Legal information
32
13 JURA contact details/ Legal information
JURA Elektroapparate AG
Kaffeeweltstrasse 10
CH-4626 Niederbuchsiten
Switzerland
USA: JURA Inc.
Canada: FAEMA
Customer Service
Phone
Email
1-800-220-5701
1-(855)-544-8600
info@juracanada.ca
Hours of Operation (EST) Mon – Fri 8 am – 8 pm,
Sat 9 am – 5 pm
Distributor Address
Phone
Fax
20 Craig Road
Montvale, NJ 07645
1 (201) 767-3999
1 (201) 767-9684
115 Matheson Boulevard East
Mississauga, Ontario, L4Z 1X8
1-(905)-501-8600
Internet us.jura.com ca.jura.com
E You will find additional contact details for your country at jura.com.
E If you need assistance with using your machine, you can find this at
jura.com/service.
Technical changes
We reserve the right to make technical changes. The diagrams used in these instructions for use
are for illustration purposes only and do not represent the original colors of the machine. Some
details of your C9 may vary.
Feedback
Your opinion is important to us! Use the contact details at jura.com.
Copyright
The instructions for use contain information which is protected by copyright. It is not permitted to
photocopy these instructions for use or translate them into another language without the prior
written consent of JURA Elektroapparate AG.
J76081/C9
(NAA)
/US-en-es-fr/202506
