FNM4671P
EN /
Refrigerator
User Manual
2
Contents
1. Important instructions for
safety and environment 7
1.1 General safety ..................... 7
1.1.1 HC warning........................ 10
1.1.2 For products with a water
dispenser .................................... 11
1.2 Intended use...................... 11
1.3 Children's safety ............... 12
1.4 Compliance with WEEE
Directive and Disposing of the
Waste Product: .......................... 12
1.5 Compliance with RoHS
Directive: ..................................... 12
1.6 Package information......... 12
2. Your Freezer 13
3. Installation 14
3.1 Appropriate installation
location ....................................... 14
3.2 Installing the plastic
wedges ........................................ 15
3.3 Electrical connection ........ 15
4. Preparation 17
4.1 Things to be done for energy
saving .......................................... 17
4.2 Initial use ........................... 18
5. Operating the product 19
5.1 Indicator panel .................. 19
5.2 Freezing fresh food ........... 21
5.3 Recommendations for
preserving the frozen food ......... 22
5.4 Placing the food ................ 22
5.5 Deep-freeze information .. 22
5.6 Ice Pack ............................ 23
5.7 Changing the door opening
direction ...................................... 23
6. Maintenance and cleaning 24
6.1 Avoiding bad odours.......... 24
6.2 Protecting the plastic
surfaces ..................................... 24
7. Troubleshooting 25
3
Please read this manual first!
Dear Customer,
We hope that your product, which has been produced in modern plants
and checked under the most meticulous quality control procedures, will
provide you an effective service
For this, we recommend you to carefully read the entire manual of your
product before using it and keep it at hand for future references.
The user manual will help you use the product in a fast and safe way.
Will help you use your appliance in a fast and safe way.
Read the manual before installing and operating your product.
Follow the instructions, especially those for safety.
Keep the manual in an easily accessible place as you may need it later.
Besides, read also the other documents provided with your product.
Please note that this manual may be valid for other models as well.
Symbols and their descriptions
This instruction manual contains the following symbols:
C
Important information
or useful usage tips.
A
Warning against
dangerous conditions
for life and property.
B
Warning against
electric voltage.
Packaging materials
of the product are
manufactured from
recyclable materials
in accordance with our
National Environment
Regulations.
4
1. Safety and environment instructions
This section provides the safety
instructions necessary to
prevent the risk of injury and
material damage. Failure to
observe these instructions will
invalidate all types of product
warranty.
Intended use
A
WARNING:
Keep ventilation
openings, in the appliance
enclosure or in the built-
instructure, clear of
obstruction.
A
WARNING:
Do not use mechanical
devices or other means
to accelerate the
defrosting process,
other than those
recommended by the
manufacturer.
A
WARNING:
Do not damage the
refrigerant circuit.
A
WARNING:
Do not use electrical
appliances inside
the food storage
compartments of the
appliance, unless
they are of the type
recommended by the
manufacturer.
This appliance is intended to be
used in household and similar
applications such as
– staff kitchen areas in shops,
offices and other working
environments;
– farm houses and by clients
in hotels, motels and other
residential type environments;
– bed and breakfast type
environments;
– catering and similar non-retail
applications.
1.1. General safety
• This product should not
be used by persons with
physical, sensory and mental
disabilities, without sufficient
knowledge and experience
or by children. The device
can only be used by such
persons under supervision
and instruction of a person
responsible for their safety.
Children should not be
allowed to play with this
device.
• In case of malfunction,
unplug the device.
• After unplugging, wait at
least 5 minutes before
plugging in again.
• Unplug the product when not
in use.
• Do not touch the plug with
wet hands! Do not pull the
cable to plug off, always hold
the plug.
• Do not plug in the refrigerator
if the socket is loose.
• Unplug the product during
installation, maintenance,
cleaning and repair.
5
• If the product will not be
used for a while, unplug the
product and remove any food
inside.
• Do not use the product when
the compartment with circuit
cards located on the upper
back part of the product
(electrical card box cover) (1)
is open.
1
1
• Do not use steam or steamed
cleaning materials for
cleaning the refrigerator and
melting the ice inside. Steam
may contact the electrified
areas and cause short circuit
or electric shock!
• Do not wash the product by
spraying or pouring water on
it! Danger of electric shock!
• In case of malfunction, do not
use the product, as it may
cause electric shock. Contact
the authorised service before
doing anything.
• Plug the product into an
earthed socket. Earthing
must be done by a qualified
electrician.
• If the product has LED
type lighting, contact the
authorised service for
replacing or in case of any
problem.
• Do not touch frozen food with
wet hands! It may adhere to
your hands!
• Do not place liquids in bottles
and cans into the freezer
compartment. They may
explode.
• Place liquids in upright
position after tightly closing
the lid.
• Do not spray flammable
substances near the product,
as it may burn or explode.
• Do not keep flammable
materials and products with
flammable gas (sprays, etc.)
in the refrigerator.
• Do not place containers
holding liquids on top of the
product. Splashing water on
an electrified part may cause
electric shock and risk of fire.
• Exposing the product to rain,
snow, sunlight and wind
will cause electrical danger.
When relocating the product,
do not pull by holding the
door handle. The handle may
come off.
• Take care to avoid trapping
any part of your hands or
body in any of the moving
parts inside the product.
• Do not step or lean on the
door, drawers and similar
parts of the refrigerator. This
will cause the product to fall
down and cause damage to
the parts.
6
• Take care not to trap the
power cable.
1.1.1 HC warning
If the product comprises a
cooling system using R600a
gas, take care to avoid
damaging the cooling system
and its pipe while using and
moving the product. This gas
is flammable. If the cooling
system is damaged, keep the
product away from sources
of fire and ventilate the room
immediately.
C
The label on the inner left
side indicates the type of
gas used in the product.
1.1.2 For models with
water dispenser
• Pressure for cold water inlet
shall be maximum 90 psi (6.2
bar). If your water pressure
exceeds 80 psi (5.5 bar), use
a pressure limiting valve in
your mains system. If you
do not know how to check
your water pressure, ask for
the help of a professional
plumber.
• If there is risk of water
hammer effect in your
installation, always
use a water hammer
prevention equipment in
your installation. Consult
Professional plumbers if you
are not sure that there is no
water hammer effect in your
installation.
• Do not install on the hot
water inlet. Take precautions
against of the risk of
freezing of the hoses. Water
temperature operating
interval shall be 33°F (0.6°C)
minimum and 100°F (38°C)
maximum.
• Use drinking water only.
1.2. Intended use
• This product is designed for
home use. It is not intended
for commercial use.
• The product should be used
to store food and beverages
only.
• Do not keep sensitive
products requiring controlled
temperatures (vaccines,
heat sensitive medication,
medical supplies, etc.) in the
refrigerator.
• The manufacturer assumes
no responsibility for any
damage due to misuse or
mishandling.
• Original spare parts will
be provided for 10 years,
following the product
purchasing date.
7
1.3. Child safety
• Keep packaging materials
out of children’s reach.
• Do not allow the children to
play with the product.
• If the product’s door
comprises a lock, keep the
key out of children’s reach.
1.4. Compliance with WEEE
Directive and Disposing
of the Waste Product
This product complies with
EU WEEE Directive (2012/19/EU).
This product bears a classification
symbol for waste electrical and
electronic equipment (WEEE).
This product has been
manufactured with high
quality parts and
materials which can be
reused and are suitable
for recycling. Do not
dispose of the waste
product with normal domestic and
other wastes at the end of its
service life. Take it to the collection
center for the recycling of
electrical and electronic
equipment. Please consult your
local authorities to learn about
these collection centers.
1.5. Compliance with
RoHS Directive
This product complies with EU
WEEE Directive (2011/65/EU).
It does not contain harmful and
prohibited materials specified in
the Directive.
1.6. Package information
Packaging materials of the product
are manufactured from recyclable
materials in accordance with our
National Environment Regulations.
Do not dispose of the packaging
materials together with the
domestic or other wastes. Take
them to the packaging material
collection points designated by the
local authorities.
8
2. Your Freezer
C
Figures in this user manual are schematic and may not
match the product exactly. If the subject parts are not
included in the product you have purchased, then those parts
are valid for other models.
1. Control Panel
2. Flap
3. Drawers
4. Adjustable front feet
1
2
3
4
1
2
3
4
9
3. Installation
To make the product ready for
use, make sure that the electricity
installation is appropriate before
calling the Authorised Service
Agent. If not, call a qualified
electrician to have any necessary
arrangements carried out.
C
Preparation of the
location and electrical
installation at the place
of installation is under
customer's responsibility.
B
Product must not be
plugged in during
installation. Otherwise,
there is the risk of death
or serious injury!
B
WARNING: Manufacturer
shall not be held liable for
damages that may arise
from procedures carried
out by unauthorised
persons.
A
WARNING: Prior to
installation, visually
check if the product has
any defects on it. If so,
do not have it installed.
Damaged products cause
risks for your safety.
C
Make sure that the power
cable is not pinched or
crushed while pushing
the product into its place
after installation or
cleaning procedures.
3.1 Appropriate
installation location
A
WARNING: If the door
of the room where the
product will be placed
is too small for the
product to pass, then the
product's doors must be
removed and the product
must be turned aside to
pass it through.
• Choose a place at where
you would use the product
comfortably.
• Install the product at least 30
cm away from heat sources
such as hobs, ovens, heater
cores and stoves and at least 5
cm away from electrical ovens.
Product must not be subjected
to direct sun light and kept in
humid places after installation.
• Appropriate air ventilation
must be provided around your
product in order to achieve an
efficient operation. If
the product is to be placed in a
recess in the wall, pay attention
to leave at least 5 cm distance
with the ceiling and side walls.
• Do not place the product on
the materials such as rugs or
carpets.
• Place the product on an even
floor surface to prevent jolts.
• Your product can operate in
ambient temperatures between
-15°C to +43°C.
10
C
If two coolers are to be
installed side by side,
there should be at least
4 cm distance between
them.
3.2 Installing the
plastic wedges
Plastic wedges are used to create
the distance for the air circulation
between the product and the rear
wall. Insert the 2 plastic wedges
onto the rear ventilation cover as
illustrated in the figure. To install
the wedges, remove the screws
on the product and use the screws
given in the same pouch with the
wedges.
3.3 Electrical connection
Connect the product to a grounded
outlet protected by a fuse
complying with the values in the
rating plate. Our company shall
not be liable for any damages that
will arise when the product is used
without grounding in accordance
with the local regulations.
• Electrical connection
must comply with national
regulations.
• Power cable plug must be within
easy reach after installation.
• The voltage and allowed fuse or
breaker protection are specified
in the Rating Plate which is
affixed to interior of the product.
If the current value of the fuse
or breaker in the house does
not comply with the value in the
rating plate, have a qualified
electrician install a suitable
fuse.
• The specified voltage must be
equal to your mains voltage.
• Do not make connections via
extension cables or multi-plugs.
B
WARNING: Damaged
power cable must
be replaced by the
Authorised Service
Agents.
B
WARNING: If the
product has a failure, it
should not be operated
unless it is repaired by
the Authorised Service
Agent! There is the risk
of electric shock!
11
The condenser of your appliance is located on the back as shown
below. In order to achieve better energy efficiency with lower energy
consumption, please pull the condenser towards yourself as illustrated
in picture below.
*may not be available in all models
12
4. Preparation
4.1 Things to be done
for energy saving
A
Connecting the product
to electric energy saving
systems is risky as it may
cause damage on the
product.
• Do not leave the doors of your
refrigerator open for a long
time.
• Do not put hot food or drinks in
your refrigerator.
• Do not overload the refrigerator.
Cooling capacity will fall when
the air circulation inside is
hindered.
• Do not place the refrigerator in
places subject to direct sunlight.
Install the product at least 30
cm away from heat sources
such as hobs, ovens, heater
cores and stoves and at least 5
cm away from electrical ovens.
• Pay attention to store your
food in refrigerator in closed
containers.
• You can load maximum
amount of food to the
freezer compartment of the
refrigerator by removing the
freezer compartment drawers.
Declared energy consumption
value of the refrigerator was
determined with the freezer
compartment drawers
removed,except if available
bottom drawer and with
maximum amount of food
loaded.
• There is no risk in using a
shelf or drawer suitable for the
shapes and sizes of the foods to
be frozen.
• Thawing frozen food in fridge
compartment will both provide
energy saving and preserve the
food quality.
• The baskets/drawers that
are provided with the chill
compartment must always be in
use for low energy consumption
and for better storage
conditions.
• Food contact with the
temperature sensor in the
freezer compartment may
increase energy consumption of
the appliance. Thus any contact
with the sensor(s) must be
avoided.
C
The ambient temperature
of the room where you
install the refrigerator
should at least be
-5°C. Operating your
refrigerator under colder
conditions than this is not
recommended.
C
Inside of your refrigerator
must be cleaned
thoroughly.
C
If two coolers are to be
installed side by side,
there should be at least
4 cm distance between
them.
13
4.2 Initial use
Before starting to use the product,
check that all preparations are
made in accordance with the
instructions in sections "Important
instructions for safety and
environment" and "Installation".
• Clean the interior of the
refrigerator as recommended in
the “Maintenance and cleaning”
section. Check that inside of it is
dry before operating it.
• Plug the refrigerator into the
grounded wall outlet. When
the door is opened the interior
illumination will turn on.
• Run the refrigerator without
putting any food for 6 hours
and do not open its door unless
certainly required.
• Due to temperature change as
a result of opening/closing the
product door during operation,
condensation on the door/body
shelves and the glass containers
is normal.
C
You will hear a noise
when the compressor
starts up. The liquids and
gases sealed within the
refrigeration system may
also give rise to noise,
even if the compressor
is not running and this is
quite normal.
C
Front edges of the
refrigerator may feel
warm. This is normal.
These areas are designed
to be warm to avoid
condensation.
C
For energy efficiency, it
is recommmended to
remove top shelf and
load food on the shelf
below.Net volume of your
appliance is declared
without top two flaps and
the top shelf in place.
Place two ice pack ( if
provided ) directly on the
top of frozen food to be
stored on top shelf
C
In some models, the
instrument panel
automatically turns off
5 minutes after the door
has closed. It will be
reactivated when the door
has opened or pressed on
any key.
14
5. Operating the product
5.1 Indicator panel
1.On/Off Function:
This function allows you to make
the Fridge turn off when pressed
for 3 seconds.The fridge could
be turned on by pressing On/Off
button for 3 seconds again .
2.On/Off Indicator:
This icon come on when the
freezer is turned off. All the other
icons turn off.
3.Quick Freeze Function:
Quick Freeze indicator turns on
when the Quick Freeze function
is on. Press Quick Freeze button
again to cancel this function. Quick
Freeze indicator will turn off and
normal settings will be resumed.
Quick Freeze function will be
cancelled automatically 3-4
hours later if you do not cancel
it manually. If you want to freeze
plenty amount food, press Quick
Freeze button before you place the
food into the freezer compartment.
4.Quick Freeze Indicator :
This icon comes on when the Quick
Freeze function is on.
5.Freezer Set Function:
This function allows you to
change the Freezer compartment
temperature setting. Press this
button to set the temperature of
the freezer compartment to -18,
-19, -20, -21, -22, -23 and -24,
respectively.
6.Freezer Compartment
Temperature Setting Indicator:
Indicates the temperature set for
the Freezer Compartment
.
C
Figures in this user manual are schematic and may not
match the product exactly. If the subject parts are not
included in the product you have purchased, then those parts
are valid for other models.
15
7.Eco Extra Function:
Press the Eco Extra button press
to activate Eco Extra Function
when going on holday for instance.
Freezer will start operating in the
most economic mode at around
6 hours later and the economic
usage indicator will turn on when
the function is active.
Press the Eco Extra button for
3 seconds again to deactivate
the Eco Extra Function.If door is
opened within the 6 hours period
the Eco Extra Function will re-set
and start again.
8.Eco Extra Indicator:
This icon lights up when this
Function is active.
9.High Temperature/Error
Warning Indicator:
This light comes on during high
temperature failures and error
warnings. If you see this light is on,
please check the “Recommended
Solutions for the Problems” part
from you manual.
10.Economic Usage Indicator:
This icon comes on when the
Freezer Compartment is set
to -18°C which is the most
economical set value. Economic
Usage Indicator turns off when
the Quick Fridge or Quick Freeze
function is selected.
11.Energy saving Function
(Display Off):
If the product doors are kept
closed for a long time energy
saving function is automatically
activated and energy saving symbol
is illuminated. When energy saving
function is activated, all symbols
on the display other than energy
saving symbol will turn off. When
the Energy Saving function is
activated, if any button is pressed
or the door is opened, energy
saving function will be canceled
and the symbols on display will
return to normal.
Energy saving function is activated
during delivery from factory and
cannot be canceled.
12.Energy Saving Indicator :
This icon (“-“) lights up when the
Energy Saving Function is selected.
13.Key Lock Mode:
Press Key Lock button
continuously for 3 seconds. Key
lock icon will light up and key lock
mode will be activated. Buttons will
not function if the Key Lock mode
is active. Press Key Lock button
continuously for 3 seconds again.
Key lock icon will turn off and the
key lock mode will be exited.
14.Key Lock Indicator:
This icon lights up when the Key
Lock mode is activated.
16
5.2 Freezing fresh food
•
Wrap the food or place them in a
covered container before putting
them in the Freezer.
• Hot food and beverages
must cool down to the room
temperature before putting
them in the Freezer.
• The food that you want to freeze
must be fresh and within use by
date.
• Divided the food into portions
according to your family’s daily
or meal based consumption
needs.
• Pack the food in an airtight
manner to prevent them from
drying even if they are going to
be stored for a short time.
• Materials to be used for
packaging must be tear-proof
and resistant to cold, humidity,
odour, oils and acids and they
must also be airtight. Moreover,
they must be well closed
and they must be made from
materials that are suitable for
deep-freezers.
• Frozen foods must be used
immediately after they are
thawed and they should never
be re-frozen.
• Do not freeze too large
quantities of food at one time.
The quality of the food is best
preserved when it is frozen right
through to the core as quickly as
possible.
• Placing warm food into the
freezer compartment causes
the cooling system to operate
continuously until the food is
frozen solid.
17
Freezer
Compartment
Setting
Explanations
-18°C This is the normal recommended setting.
-20, -22 or -24°C
These settings are recommended when the
ambient temperature exceeds 30°C.
Quick Freeze
Use when you wish to freeze your food in a short
time. Your Freezer will return to its previous mode
when the process is over.
5.3 Recommendations for
preserving the frozen food
•
Frozen food that you have
purchased should be stored in
accordance with the frozen food
manufacturer's instructions for
a
( 4 star) frozen food storage
compartment.
• Note the following to ensure
that the high quality achieved by
the frozen food manufacturer
and the food retailer is
maintained:
1. Put packets in the freezer
as quickly as possible after
purchase.
2. Make sure that contents of
the package are labelled
and dated.
3. Check whether the "Use
By" and "Best Before" da-
tes on the packaging are
exceed or not.
5.4 Placing the food
Freezer
compartment
shelves
Various frozen food
such as meat, fish, ice
cream, vegetables and
etc.
5.5 Deep-freeze information
Food must be frozen as rapidly as
possible when they are put in a
Freezer in order to keep them in
good quality.
It is possible to preserve the food
for a long time only at -18°C or
lower temperatures.
You can keep the freshness of
food for many months (at -18°C or
lower temperatures in the deep
freeze).
• Materials necessary for
packaging:
• Cold resistant adhesive tape
• Self adhesive label
• Rubber rings
• Pen
• You can freeze the maximum
amount of fresh food at one
time which is indicated on
rating label of your freezer, by
following below steps
18
- Active”quıck freeze function” at
least 24 hour before loading fresh
food.
- Put 2 pcs ice packs ( if available )
inside the bottom drawer.
- Place fresh food on the shelves
of 2 nd&3rd from the bottom.
(maximum capacıty can be
achieved by removing the drawers.
5.6 Ice Pack
Ice subsitute pack decelerates
thawing of stored frozen food in
case of blackout or malfunction.
Placing the pack directly on top
of the food will enable the longest
storing period.
Ice substitute pack can also be
used to keep food temporarily cold,
e.g. in a cooler bag.
5.7 Changing the door
opening direction
Door opening direction of your
refrigerator can be changed
according to the place you are
using it. If this is necessary, please
call your nearest Authorised
Service centre, there will be a
charge for door reversal.
19
6. Maintenance
and cleaning
Cleaning your fridge at regular in-
tervals will extend the service life
of the product.
B WARNING:
Unplug the product before cleaning
it.
• Never use gasoline, benzene or
similar substances for cleaning
purposes.
• Never use any sharp and
abrasive tools, soap, household
cleaners, detergent and wax
polish for cleaning.
• For non-No Frost products,
water drops and frosting up to a
fingerbreadth occur on the rear
wall of the Fridge compartment.
Do not clean it; never apply oil
or similar agents on it.
• Only use slightly damp
microfiber cloths to clean the
outer surface of the product.
Sponges and other types of
cleaning cloths may scratch the
surface
• Dissolve one teaspoon of bi-
carbonate in half litre of water.
Soak a cloth with the solution
and wrung it thoroughly. Wipe
the interior of the refrigerator
with this cloth and the dry
thoroughly.
• Make sure that no water enters
the lamp housing and other
electrical items.
• If you will not use the
refrigerator for a long period of
time, unplug it, remove all food
inside, clean it and leave the
door ajar.
• Check regularly that the door
gaskets are clean. If not,
clean them.
•
To remove door and body
shelves, remove all of its
contents.
• Remove the door shelves by
pulling them up. After cleaning,
slide them from top to bottom to
install.
• Never use cleaning agents or
water that contain chlorine to
clean the outer surfaces and
chromium coated parts of
the product. Chlorine causes
corrosion on such metal
surfaces.
6.1 Avoiding bad odours
•
Materials that may cause odour
are not used in the production of
our refrigerators. However, due
to inappropriate food preserving
conditions and not cleaning the
inner surface of the refrigerator
as required can bring forth the
problem of odour. Pay attention
to following to avoid this
problem:
• Keeping the refrigerator clean
is important. Food residuals,
stains, etc. can cause odour.
Therefore, clean the refrigerator
with bi-carbonate dissolved in
water every few months. Never
use detergents or soap.
• Keep the food in closed
containers. Microorganisms
spreading out from uncovered
containers can cause
unpleasant odours.
• Never keep the food that have
passed best before dates and
spoiled in the refrigerator.
20
6.2 Protecting the plas-
tic surfaces
Do not put liquid oils or oil-cooked
meals in your refrigerator in un-
sealed containers as they dama-
ge the plastic surfaces of the refri-
gerator. If oil is spilled or smeared
onto the plastic surfaces, clean and
rinse the relevant part of the surfa-
ce at once with warm water.
21
7. Troubleshooting
Check this list before contacting
the service. Doing so will save you
time and money. This list includes
frequent complaints that are not
related to faulty workmanship
or materials. Certain features
mentioned herein may not apply to
your product.
The refrigerator is not working.
• The power plug is not fully
settled. >>> Plug it in to settle
completely into the socket.
• The fuse connected to the
socket powering the product
or the main fuse is blown. >>>
Check the fuses.
Condensation on the side wall of
the cooler compartment (MULTI
ZONE, COOL, CONTROL and FLEXI
ZONE).
• The door is opened too
frequently >>> Take care not
to open the product’s door too
frequently.
• The environment is too humid.
>>> Do not install the product in
humid environments.
• Foods containing liquids are
kept in unsealed holders. >>>
Keep the foods containing
liquids in sealed holders.
• The product’s door is left open.
>>> Do not keep the product’s
door open for long periods.
• The thermostat is set to too
low temperature. >>> Set the
thermostat to appropriate
temperature.
Compressor is not working.
• In case of sudden power failure
or pulling the power plug
off and putting back on, the
gas pressure in the product’s
cooling system is not balanced,
which triggers the compressor
thermic safeguard. The product
will restart after approximately 6
minutes. If the product does not
restart after this period, contact
the service.
• Defrosting is active. >>>
This is normal for a fully-
automatic defrosting product.
The defrosting is carried out
periodically.
• The product is not plugged in.
>>> Make sure the power cord is
plugged in.
• The temperature setting
is incorrect. >>> Select the
appropriate temperature
setting.
• The power is out. >>> The
product will continue to operate
normally once the power is
restored.
The refrigerator’s operating noise
is increasing while in use.
• The product’s operating
performance may vary
depending on the ambient
temperature variations. This is
normal and not a malfunction.
The refrigerator runs too often or
for too long.
• The new product may be larger
than the previous one. Larger
products will run for longer
periods.
• The room temperature may
be high. >>> The product will
normally run for long periods in
higher room temperature.
• The product may have been
recently plugged in or a new
food item is placed inside. >>>
The product will take longer to
reach the set temperature when
recently plugged in or a new
22
food item is placed inside. This
is normal.
• Large quantities of hot food may
have been recently placed into
the product. >>> Do not place
hot food into the product.
• The doors were opened
frequently or kept open for
long periods. >>> The warm air
moving inside will cause the
product to run longer. Do not
open the doors too frequently.
• The freezer or cooler door may
be ajar. >>> Check that the
doors are fully closed.
• The product may be set to
temperature too low. >>> Set the
temperature to a higher degree
and wait for the product to reach
the adjusted temperature.
• The cooler or freezer door
washer may be dirty, worn out,
broken or not properly settled.
>>> Clean or replace the washer.
Damaged / torn door washer
will cause the product to run for
longer periods to preserve the
current temperature.
The freezer temperature is very
low, but the cooler temperature is
adequate.
• The freezer compartment
temperature is set to a very
low degree. >>> Set the freezer
compartment temperature to a
higher degree and check again.
The cooler temperature is very
low, but the freezer temperature
is adequate.
• The cooler compartment
temperature is set to a very
low degree. >>> Set the freezer
compartment temperature to a
higher degree and check again.
The food items kept in cooler
compartment drawers are frozen.
• The cooler compartment
temperature is set to a very
low degree. >>> Set the freezer
compartment temperature to a
higher degree and check again.
The temperature in the cooler or
the freezer is too high.
• The cooler compartment
temperature is set to a very high
degree. >>> Temperature setting
of the cooler compartment has
an effect on the temperature in
the freezer compartment. Wait
until the temperature of relevant
parts reach the sufficient level
by changing the temperature of
cooler or freezer compartments.
• The doors were opened
frequently or kept open for long
periods. >>> Do not open the
doors too frequently.
• The door may be ajar. >>> Fully
close the door.
• The product may have been
recently plugged in or a new
food item is placed inside. >>>
This is normal. The product
will take longer to reach the
set temperature when recently
plugged in or a new food item is
placed inside.
• Large quantities of hot food may
have been recently placed into
the product. >>> Do not place
hot food into the product.
Shaking or noise.
• The ground is not level or
durable. >>> If the product is
shaking when moved slowly,
adjust the stands to balance the
product. Also make sure the
ground is sufficiently durable to
bear the product.
23
• Any items placed on the product
may cause noise. >>> Remove
any items placed on the product.
The product is making noise of
liquid flowing, spraying etc.
• The product’s operating
principles involve liquid and gas
flows. >>> This is normal and
not a malfunction.
There is sound of wind blowing
coming from the product.
• The product uses a fan for the
cooling process. This is normal
and not a malfunction.
There is condensation on the
product’s internal walls.
• Hot or humid weather will
increase icing and condensation.
This is normal and not a
malfunction.
• The doors were opened
frequently or kept open for long
periods. >>> Do not open the
doors too frequently; if open,
close the door.
• The door may be ajar. >>> Fully
close the door.
There is condensation on the
product’s exterior or between the
doors.
• The ambient weather may be
humid, this is quite normal
in humid weather. >>> The
condensation will dissipate
when the humidity is reduced.
The interior smells bad.
• The product is not cleaned
regularly. >>> Clean the interior
regularly using sponge, warm
water and carbonated water.
• Certain holders and packaging
materials may cause odour.
>>> Use holders and packaging
materials without free of odour.
• The foods were placed in
unsealed holders. >>> Keep the
foods in sealed holders. Micro-
organisms may spread out of
unsealed food items and cause
malodour. Remove any expired
or spoilt foods from the product.
The door is not closing.
• Food packages may be blocking
the door. >>> Relocate any items
blocking the doors.
• The product is not standing
in full upright position on the
ground. >>> Adjust the stands to
balance the product.
• The ground is not level or
durable. >>> Make sure the
ground is level and sufficiently
durable to bear the product.
The vegetable bin is jammed.
• The food items may be in
contact with the upper section of
the drawer. >>> Reorganize the
food items in the drawer.
If The Surface Of The Product Is
Hot.
• High temperatures may be
observed between the two
doors, on the side panels and at
the rear grill while the product
is operating. This is normal
and does not require service
maintenance!Be careful when
touching these areas.
A WARNING:
If the problem persists after
following the instructions in this
section, contact your vendor or an
Authorised Service. Do not try to
repair the product.
DISCLAIMER / WARNING
Some (simple) failures can be adequately
handled by the end-user without any
safety issue or unsafe use arising,
provided that they are carried out within
the limits and in accordance with the
following instructions (see the “Self-
Repair” section).
Therefore, unless otherwise authorized
in the “Self-Repair” section below,
repairs shall be addressed to registered
professional repairers in order to avoid
safety issues. A registered professional
repairer is a professional repairer that has
been granted access to the instructions
and spare parts list of this product by the
manufacturer according to the methods
described in legislative acts pursuant to
Directive 2009/125/EC.
However, only the service agent (i.e.
authorized professional repairers)
that you can reach through the phone
number given in the user manual/
warranty card or through your
authorized dealer may provide service
under the guarantee terms. Therefore,
please be advised that repairs by
professional repairers (who are not
authorized by Beko) shall void the
guarantee.
Self-Repair
Self-repair can be done by the end-user
with regard to the following spare parts:
door handles,door hinges, trays, baskets
and door gaskets (an updated list is also
available in support.beko.com as of 1st
March 2021).
Moreover, to ensure product safety and to
prevent risk of serious injury, the mentioned
self-repair shall be done following the
instructions in the user manual for self-
repair or which are available in support.
beko.com. For your safety, unplug the
product before attempting any self-repair.
Repair and repair attempts by end-users
for parts not included in such list and/
or not following the instructions in the
user manuals for self-repair or which are
available in support.beko.com, might give
raise to safety issues not attributable to
Beko, and will void the warranty of the
product.
Therefore, it is highly recommended that
end-users refrain from the attempt to carry
out repairs falling outside the mentioned
list of spare parts, contacting in such
cases authorized professional repairers
or registered professional repairers. On
the contrary, such attempts by end-users
may cause safety issues and damage
the product and subsequently cause fire,
flood, electrocution and serious personal
injury to occur.
By way of example, but not limited to,
the following repairs must be addressed
to authorized professional repairers
or registered professional repairers:
compressor, cooling circuit, main
board,inverter board, display board, etc.
The manufacturer/seller cannot be held
liable in any case where end-users do not
comply with the above.
The spare part availability of the refrigerator
that you purchased is 10 years.
During this period, original spare parts will
be available to operate the refrigerator
properly
The minimum duration of guarantee of
the refrigerator that you purchased is 24
months.
This product is equipped with a lighting
source of the "G" energy class.
The lighting source in this product
shall only be replaced by professional
repairers.
BLOMBERG UK AND IRELAND STANDARD MANUFACTURER
GUARANTEE TERMS AND CONDITIONS
Your new Blomberg product is guaranteed
against faulty materials, defective compon-
ents or manufacturing defects.
The standard guarantee starts from the date of original purchase of the product, and lasts for a period of
thirty six (36) months unless Beko plc (the “Manufacturer”) agrees to extend the guarantee for the product
in writing.
If you have any questions about the guaran-
tee on your product (including how long it is
valid), please contact your retailer or our
contact centre on 0333 207 9870 (UK and
Northern Ireland) or 01 691 0160 (Republic
of Ireland)
This guarantee does not in any way dimin-
ish or affect your statutory rights in connec-
tion with the product. This guarantee is in
addition to your statutory rights as a con-
sumer. If you have any questions about
these rights, please contact the retailer
from which you purchased the product. In
certain circumstances,it is possible that
your statutory rights may offer additional or
higher levels of protection than those
offered under the terms of this guarantee.
What is covered by this guarantee?
• Repairs to the product required as a res-
ult of faulty materials, defective compon-
ents or manufacturing defects.
• Functional replacement parts to repair a
product.
• The costs of a Blomberg Approved Engin-
eer to carry out the repair.
What is not covered?
•T ransit and delivery damage.
• Cabinet or appearance parts, including
but not limited to control knobs, flaps
and handles.
• Accessories and/or consumable items
including but not limited to ice
light bulbs.
– Repairs necessary as a direct or indir-
ect result of:
– Accidental damage, misuse or abuse
of a product.
– An attempted repair of a product by
anyone other than a Blomberg Ap-
proved Engineer (the “Engineer”).
–I nstallation or use of a product where
such installation or use fails to meet
the requirements contained in this
guarantee or the User Instructions
Booklet.
• Repairs to a product operated at any time
on commercial or non-residential house-
hold premises (unless we have previously
agreed to the installation environment).
This guarantee is limited to the cost of re-
pairing the product. To the extent permitted
by law, the Manufacturer does not accept
loss incurred in connection with the failure
of any product to operate in accordance
loss includes but is not limited to loss
arising from:
•T ime taken off work.
• Damaged food, clothing or other items.
•M eals taken at restaurants or from
takeaways.
• General compensation for inconveni-
ence.
Important Notes
1. Your product is designed and built for
domestic household use only.
2. The guarantee will automatically be
void if the product is installed or is
used in commercial or non-residential
domestic household premises, unless
we have previously agreed to the in-
stallation environment.
3. The product must be correctly in-
stalled, located and operated in accord-
ance withnthe instructions contained in
the User Instructions Booklet provided
with your product.
Electrical Domestic Appliance Installer
is recommended for all Washing Ma-
chines, Dishwashers and Electric Cook-
ers (as incorrect installation may result
in you having to pay for the cost of re-
pairing the product).
5. Gas Cookers must be professionally in-
stalled by a Gas Safe (or Gas Networks
Ireland for Republic of Ireland) re-
gistered gas installer.
6. This guarantee is given in respect of
products purchased and used within
the United Kingdom and the Republic
of Ireland.
7. This guarantee is effective from the ini-
tial date of purchase of a new product
from an authorised retailer and will be
void if the product is resold.
8. This guarantee does not apply to
graded sales (where the product is pur-
chased as a “second”).
9. Possession of a copy of these terms
and conditions does not necessarily
this guarantee. If you have any ques-
tions, please call our Call Centre on the
number set out above.
10. The Manufacturer reserves the right to
terminate the guarantee if its staff or
representatives are subjected to phys-
ical or verbal abuse in the course of
carrying out their duties.
11. Optional extras, where available (i.e.
extendable feet) are supplied on a
chargeable basis only.
Does Blomberg offer replacements?
This is a repair-only guarantee. On occa-
sion, the Manufacturer may at its sole dis-
cretion, replace your product with a new
product instead of carrying out a repair.
Where a replacement is offered, this would
normally be an identical model but when
this is not possible, a model of similar spe-
The Manufacturer will cover the costs and
arrange for the delivery of the new product
and for the return of the old product. Any
costs related to disconnecting the faulty
product and installing the replacement
product will not be borne by the Manufac-
turer unless previously agreed to in writing.
The original guarantee will continue to ap-
ply to the replacement product; the new
product will not come with a new guaran-
tee.
When will the repair take place?
Our Engineers work Monday to Friday
9.00am to 5.00pm. Appointments outside
these hours may be possible at the sole
discretion of the Manufacturer but cannot
be guaranteed. Whilst our Engineers will en-
deavour to minimize inconvenience and to
ments, this cannot be guaranteed. We will
not be liable for delays or if it is unable to
carry out a repair because a convenient ap-
pointment cannot be arranged.
Will there be any charge for the repairs?
It is your responsibility to provide evidence
to the Engineer that your product is covered
by this guarantee with a proof of purchase.
The Manufacturer reserves the right to
charge for the reasonable cost of any ser-
vice call if:
• You cannot provide evidence that your
product is covered by this guarantee.
•W here a service call has been made and
with your product.
• That your product has not been installed
or operated in accordance with the User
Instructions Booklet.
• That the fault was caused by something
other than faulty materials, defective
components or manufacturing defects.
• For missed appointments.
Payment of these costs are due immedi-
ately upon the Engineer providing you
with an invoice. The Manufacturer reserves
the right to terminate the guarantee if
you fail to pay the costs for the service call
in a timely manner.
If you are a resident of the United Kingdom,
this guarantee will be governed by
English law and subject to the English
Courts, save where you live in another
part of the United Kingdom, in which case
the law and courts of that location will
apply.
If you are resident in the Republic of Ire-
land, this guarantee will be governed by
Irish law and the Irish courts will have juris-
diction.
This guarantee is provided by Beko plc.
Beko House, 1 Greenhill Crescent,
Watford, Hertfordshire. WD18 8QU.
Beko plc is registered in England and Wales
with company registration number
02415578.
HOW TO OBTAIN SERVICE FOR YOUR
APPLIANCE
Please keep your purchase receipt or other
proof of purchase details in a safe
place; you will need to have this document-
ation available should the product
require attention under guarantee.
Please take a few moments to complete
the details below, as you will need this
information when you call us, or to use our
online services. When you call us you
may be required to input your serial number
into your telephone keypad. For help
please visit Blomberguk.com/support/
• • The product model number is printed on
the Operating Instruction Booklet / User
guide
• • The product model and serial number is
appliance.
• • The Retailer (Purchased from) and Date
of purchase will be printed on your pur-
chase receipt or other proof of purchase
paperwork
Recording of these details alone will not
count as proof of purchase. A valid
proof of purchase is required for requesting
service under guarantee.
Model number Serial number Purchased from Date of purchase
For service under guarantee or for
product advice please call our Contact
centre
Before requesting service please check the
troubleshooting guide in the Operating In-
structions booklet, as a charge may be
levied where no fault is found, and even
though your product may still be under
guarantee.
After arranging service the area around the
product must be easily accessible to the
Engineer, without the need for cabinets or
furniture to be removed or moved.
It is your responsibility to ensure our Engin-
eers have a clean and safe environment to
carry out any repairs.
Please have your Model number and Serial
number available when you call us,as you
may be required to input your serial number
into your telephone keypad during your call.
UK Mainland & Northern Ireland:
0333 207 9870
Landline or mobile calls to 0333 numbers
cost no more than calls to geographic num-
bers 01 or 02, and are charged at the basic
rate. Calls from landlines and mobiles are
included in free call packages but please
check with your telephone service provider
for exact call charges.
Republic of Ireland:
01 691 0160
Service once the manufacturers guaran-
tee has expired
If you have purchased an extended guaran-
tee please refer to the instructions con-
tained within the extended guarantee
agreement document, otherwise please call
us using the appropriate number above,
where service can be obtained at a charge.
taining service please call us on
0333 207 9870 or 01 691 0160
Contact us though our website
Send us a secure message through our on-
line contact us form. Please visit our web-
site, click Contact Us and choose a product
support topic from the list of options. Com-
plete the required details and click send
message.
Product registrations
For UK and Republic of Ireland product re-
gistrations please visit blomberguk.com/re-
gister
