GEMTS19A1000 1360100206 Curtis Gemini G3 Coffee Brewer

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Owners manual

This is the main product document for model GEMTS19A1000 1360100206.

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Your Curtis Gemini is Factory Pre-Set and Ready to Go… Right from the Box.
Following are the Factory Settings for your interLock Coffee Brewing Systems:
•BrewTemperature=200°F •WaterBypass=OnLARGE&MEDIUMbrewonly
•BrewVolume=Largesettovesselrequirements. •EnergySaveMode=Off
SystemRequirements:
•WaterSource20–90PSI(MinimumFlowRateof1GPM)
•Electrical:Seeattachedschematicforstandardmodelorvisitwww.wilburcurtis.comforyourmodel.
SETUPSTEPS
Theunitshouldbelocatedonasolidcountertopandleveled(lefttorightandfronttoback),.Connectawaterlinefromthewaterlterto
thebrewer.
NOTE:Awaterltrationsystemmustbeinstalledtomaintainatrouble-freeoperation.(Inareaswithextremelyhardwater,wesuggestthat
asedimentaryandtaste&odorlterbeinstalled.)Thiswillprolongthelifeofyourbrewingsystemandenhancecoffeequality.
Conventions
WARNINGS – To help avoid personal injury
Important Notes/Cautions – from the factory
Sanitation Requirements
1.A3/8”Flarex3/8”Malepipeelbowissuppliedwiththebrewerforwaterlineconnection.Usetubingsizedsufcientlytoprovidea
minimumof1.0GPM.
2.Connecttheunittoanappropriateelectricalpowercircuit.
3.Turnonthetoggle(STANDBY/ON)switchbehindtheunit.Theheatingtankwillstarttoll.Whenthewaterlevelinthetankrisestothe
correctvolume,theheatingelementswillenergizeautomatically.WithADSSystemsthereisnodangerofelementburnoutcausedby
anemptytank.
4.Theheatingtankwillrequire20to30minutestoreachoperatingtemperature(200°F),indicatedwhenREADYTOBREWisdisplayed
ontheLCDscreen.
5.Priortobrewing,dispense12ouncesofhotwaterthroughthehotwaterfaucet.
6. Brewacycleofatleast12ounces,topurgethewaterlinesofanyairthatmaybetrappedafterlling.
Models
GEMTS
GEMSS
CAUTION: DO NOT
connect this brewer to hot
water. The inlet valve is
not rated for hot water.
CAUTION: Please use
this setup procedure
before attempting to use
this brewer. Failure to follow the
instructions can result in injury or the
voiding of the warranty.
WARNING: TO AVOID SCALDING, Do not remove brewcone while brew light is ashing.
WARNING HOT LIQUID,
Scalding may occur.
Avoid splashing.
IMPORTANT: Equipment
to be installed to comply
with applicable federal,
state, or local plumbing/electrical
codes having jurisdiction.
BREWINGINSTRUCTIONS
1.BrewershouldbeON(Conrmatreartoggleswitch,thenpresstheON/OFFbutton).Ready-to-Brewshouldbeonthedisplay.Ifthe
brewerisconnectedtoanInterLockgrinder,thegrindershouldbeon.WhenInterlockconnectionismade,grindcoffeeatthistime.
2.PlaceanemptySatelliteunderthebrewconeandpressthewarmerswitchtopre-heattheSatellite.
6. PressBrewbutton.Brewing
willbeginimmediately.
5. Transferlledbrew
conetobrewer.
3.Placeacleanlter
intothebrewcone.
4.Fillbrewconewith
ground coffee.
C
NSF International requires the following water connection:
1. A quick disconnect or additional coiled tubing (at least 2x the depth of the unit) so that the machine can be moved for clean-
ing underneath the unit.
2. This equipment is to be installed with adequate back ow protection to comply with applicable federal, state and local codes.
3. Water pipe connections and xtures directly connected to a potable water supply shall be sized, installed and maintained in
accordance with federal, state, and local codes.
ISO9001:2008
WilburCurtisCompany
Montebello,CA90640
Tel:(323)837-2300
www.wilburcurtis.com
ImportantSafeguards/Conventions
Thisapplianceisdesignedforcommercialuse.Anyservicingotherthancleaningandpreventivemaintenance
shouldbeperformedbyanauthorizedWilburCurtisservicetechnician.
•DONOTimmersetheunitinwateroranyotherliquid
•Toreducetheriskofreorelectricshock,DONOTopenservicepanels.Nouserserviceableparts
inside.
•Keephandsandotheritemsawayfromhotsurfacesofunitduringoperation.
•Nevercleanwithscouringpowders,bleachorharshchemicals.
Wilbur Curtis Company, inC.
ServiceManual–GEMTS/SS
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Curtis
Curtis
Ready
Entering
Programming Mode
Enter Code
- - - -
Program Menus
<-- Select -->
Global Recipes
<-- Select -->
Gourmet STD
<-- Select -->
Light Roast
<-- Select -->
Dark Roast
<-- Select -->
High Yield
<-- Select -->
Filter Pack
<-- Select -->
Decaf
<-- Select -->
Exit
<-- Select -->
Non-Brew Prog
<-- Select -->
Temperature
<-- Select -->
Energy Save Mode
<-- Select -->
Brew Count Odom
<-- Select -->
Quality Timer
<-- Select -->
Brew Count Total
<-- Select -->
Cold Brew Lock
<-- Select -->
Master Reset
<-- Select -->
Service Call
<-- Select -->
Acess Code
<-- Select -->
Banner Name
<-- Select -->
P-Maintenance
<-- Select -->
Beeper On/Off
<-- Select -->
Drip-Out Mode
<-- Select -->
Warmers Default
<-- Select -->
Exit
<-- Select -->
Brew Button Prog
<-- Select -->
Select Button…
<-- Select -->
Brew By Volume
<-- Select -->
Brew By Time
<-- Select -->
Pre-Infusion
<-- Select -->
Pulse Brew On/Off
<-- Select -->
Bypass On/Off
<-- Select -->
Exit
<-- Select -->
One Batch
<-- Select -->
Two Batch
<-- Select -->
Three Batch
<-- Select -->
Exit
<-- Select -->
Model Select
<-- Select -->
ThermoPro Twin
<-- Select -->
ThermoPro Single
<-- Select -->
Gemini - Single
<-- Select -->
Gemini - Twin
<-- Select -->
Milano Twin
<-- Select -->
Milano Single
<-- Select -->
Gemini - Twin IF
<-- Select -->
Gemini - Single IF
<-- Select -->
Display Brew Time
<-- Select -->
Warmers Auto-Off
<-- Select -->
YourCurtisADSSystemisFactoryPre-SetforOptimumPerformance.
Afterconnectiontowaterandpower;thereartoggleswitchmustbeon.Youwillhearabeepsound,indicatingpowerisavailabletothecontroller.
Thecontroldisplays .PressON/OFFbuttonandthescreenwilldisplay .Afterthreeseconds, isdisplayed.
Waterwillllthetank(approximately2-3minutesdependingonwaterowrate).Whentheproperlevelisreached willappearonthe
screen.Ittakesapproximately20minutestoreachsetpointtemperatureof200°F.
Controlwilldisplay whentemperaturereachesthesetpoint(200°F).Unitisnowreadytobrew.
<GEMINITWIN>
WILBURCURTIS
CURTIS CURTIS
FILLING
CURTIS
HEATING
CURTIS
READYTOBREW
PROGRAM MENUS
All programming selections are performed with the three center buttons.
The symbols below the buttons are:
Scroll LEFT
SELECTION or ENTER to save new parameter
Scroll RIGHT
IMPORTANT NOTE:
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Program Menus GEMTS/SS Brewer
Program Menus
Temperature
Energy Save Mode
Brew Count Odom
Global Recipes
Banner Name
Access Code
Service Call
Master Reset
Cold Brew Lock
Brew Count Total
From Program Menus press>displaywillshowthenextfeatureGlobalRecipes.
Quality Timer
NON-BREW PROGRAMMING
Temperature(Factorysetto200ºF)
Press toSelect.Press<or>tomovetodesiredtemperatureandthentoset.Temperatureisprogrammablefrom
170ºFto206ºFin2-degreeincrements.
Energy Save Mode (FactorysettoOFF)
Press toSelect,<or>ON,OFForON140ºF,toset.WheninON,unitwillautomaticallyshutoff4hoursfromlast
brew.WhenfeatureisOFF,unitdoesnotutilizetheenergysavingmode.
IntheON140ºFposition,temperaturelowersto140ºF,ifunithasnotbrewedin4hours.Thisfeaturewillsaveenergyby
maintainingalowertemperatureinthetankinperiodsofnon-operation.
Brew Count Odom
Press todisplaytotalbrewcycles.PressEXorReset.
Quality Timer (FactorysettoOFF)
Press to select,press<or>tochoosedesiredsetting.Range20min–240min,in10minuteincrements.Thetimer
doestwothings.Itturnsonandoffaredindicatorlightandturnsoffthewarmerelement.Theindicatorlightsignalswhena
predeterminedtimehasexpired.Thewarmershutsoff12hoursaftertheindicatorlightcomeson.
Brew Count Total
Press toSelect,Showstotalgallonsandtotalbrewcyclesontheunit.Notresettable.
Cold Brew Lock ...(Factorysetto5º)
Press toselect,<or>toselectdesiredsetting(CBL5,15orOFF), to set.
TheColdBrewLockfeatureallowsthebrewertobrewatthreedifferenttemperaturelevelsfromtheactualsetpoint.The
rstsettingiswithin5degreesofsetpoint,nextiswithin15degreesofsetpoint,OFFiswithin30degreesofsetpointfor
theReadytoBrewmessage,however,itwillbrewatanytemperature.
Master Reset
Press todisplayAreYouSure?
Then<forYes,>forNo.Brewerfactorydefaultsarethenreset.
Service Call (PhonenumberFactorysetto1-800-000-0000X0000)
Press todisplaynumberandchangenumberor<tomoveplaceandEXtoexitwhencomplete.Thisnumberwillbe
displayedduringaHeatingsystemSENSORERRORorduringaWATERERROR.
Access Code(Factorysetto1-2-3-4)
Press todisplaynumberandchangenumber,(thenumbercanbechanged1to4)or<tomoveplaceandEXtoexit
whencomplete.
Banner Name(FactorysettoCURTIS)
Press todisplaylettersandchangelettersor<tomoveplaceandEXtoexitwhencomplete
Thisfeatureallowsupto14letterstobeprogrammedforcompanynameorregionalname.Programmingallblanksdis-
ablesBannerName.Ifprogrammed,BannerNameisdisplayedevery5sec.onandoff.
Warmers Auto – Off(Factorysetting–Disabled)
Press toSelect.Press<or>toadjustfrom1hourto12hours.Thisfeatureadvancesin1hourincrements.
GLOBAL RECIPES
Global Recipes(FactorysettoGourmetSTD)
Press toselect.Ifselected,press<or>tochosearecipebasedonthetypeofcoffeebeingbrewed.Selectionsare
GourmetSTD,LightRoast,DarkRoast,HighYield,FilterPack,orDecaf.Press toselectthedesiredrecipe.
Warmers Auto-Off
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Program Menus GEMTS/SS Brewer
P-Maintenance
Brew By Time
Brew By Volume
Displ. Brew Time
Pre-infusion
Pulse Brew
By-Pass
Model Select
P-Maintenance(FactorysettoOFF)
Press toSelect,SetgallonsbrewedtoindicateP-Maintenance.Press<or>toadjustfromOffto9500gallons.This
featureadvancesin100gallonincrements.Press to exit.
Beeper On/Off (FactorysettoON)
Press todisplayONorOFF.Pressingeither<or>togglesbetweenonandoff.toset.WhenON,thisfeatureallows
youtohearashortbeepeachtimeabuttonispressed.
Drip-out Mode (Factorysetto2minutes)
Press toSelect.Press<or>tomovetodesiredtime.SettingsareOFF,1,2,3,4and5minutes.Press to Select
time.
Warmers Default(Factorysetting-MED)
Press toSelect.Press<or>toadjustfromOFF,HIGH,MEDorLOW.PowersettingforHIGHis100WwattsMEDis
82watts.LOWis66watts.
Displ. Brew Time (FactorysettoON)
Press todisplayONorOFF.Pressingeither<or>togglesbetweenonandoff.AfterDisplayBrewTimeanEXITscreen
will return you to Non-Brew Prog.
Drip-out Mode
Beeper On/Off
Warmers Default
BREW BUTTON PROGRAMMING
Brew by Volume(Factorysettings:LARGE200oz±8oz.MEDIUM132oz±4oz.SMALL64oz±4oz.)
Press toSelect.Displaywillaskyoutoselectabrewbutton,Large,MediumorSmall.Pressthedesiredbrewbuttonto
begin...whendesiredvolumeisreachedpressthesamebrewbuttontostoptheow.Nowthevolumehasbeenset.
Brew by Time(Factorysettings:LARGE5min-25sec.MEDIUM3min-32sec.SMALL1min-52sec.)
NextiteminthesequenceisBrewbyTime.PresstoSelecttochangethebrewtime.Displaywillnowshowthecurrent
time.Bypressing<or>youcantogglebackandforthfromminutestosecondstoexit(ex).Changethetimeorsetandexit
bypressingthebutton.
Pre-Infusion(FactoryDisabled)
Press toSelect.Currentsettinginsecondsisdisplayed<todecreaseorselect>toincrease(rangefromOFFto10
through60seconds), to set.
IfPre-infusionisselected(ON),ColdBrewLockissetwithin5ºFofsetpointandColdBrewLockdisappearsfromthelistof
programselections.WhenPre-infusionisON,PulseBrewdisappearsfromthelistofprogramselections.
Pulse Brew(FactorysettingC)
Press toselect,<or>toselectOFForoneofvepulsepatterns(AtoE).ThevePulseBrewoptionshelp“tune”or
changethecoffeeavor.
Guidelines for Pulse Brew:
FilterPacktypecoffeestypicallyextractbetterwiththeA and Bpulsesetting.
DecafcoffeestypicallyextractbetterwiththeBpulsesetting.
High-YieldcoffeestypicallyextractbetterwiththeCpulsesetting.Ofcourse,anyoftheA, B or Csettingsmaybeusedto
suityourtasteprole.
Settings D and Earemanualpulsecounts.
ToexitfromthePulseBrewmode,select0 for the time.
IfPulseBrewison,ColdBrewLockissetwithin5ºFofsetpointandColdBrewLockdisappearsfromthelistofprogram
selections.WhenPulseBrewison,Pre-infusiondisappearsfromthelistofprogramselections.
By-Pass (Factorysettings:LARGE35%.MEDIUM10%.SMALLOff.)
TheBy-Passoptionhelpswithcontrollingextractionwithlargerbrews.Contacttimethatistoolongwillextractundesirable
bitter,harshavorcompounds.By-passingsomeofthebrewwateraroundthecoffeebedwillbalancetheextraction.
Press todisplaycurrentsetting.Press<or>tochangesettings;OFF,5%to50%,in5%increments.Press to set.
Model Select(FactorysettoGemini-TwinIF)
Press toselect,<or>toselectmodel.Theselectionsare:ThermoPro-Twin,ThermoPro-Single,Gemini-Twin,Gemini-
Single,Milano-Twin,Milano-Single,Gemini-TwinIF,andGemini-SingleIF.Presstoset.WhentheModelSelectfeatureis
changed,allsettingsareresettothedefaultsofthenewlyselectedmodel.
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5
ERROR MESSAGE DESCRIPTION CAUSE
(900) 000-0000 EXT (0000)
Water Level ERR.
Fill run error/OverflowThe fill solenoid has either run for
more than 10 minutes on the initial
tank fill or 1 minute, 30 seconds in
normal operation.
Break in the temperature thermistor
circuit.
Open Probe(900) 000-0000 EXT (0000)
Sensor Error
(900) 000-0000 EXT (0000)
Over Temp. Error
Excess Temperature
The sensor is reading the tempera-
ture in the heating tank has risen
above 210ºF.
1-(800)-000-0000
Water Level Error
1-(800)-000-0000
Sensor Error
1-(800)-000-0000
Over Te mp. Error
Error Message
Anerrormessagewillappearonthescreenintheeventofamalfunctionunderthefollowingconditions:
1.WaterLevelOverow.
2.BreakinTemperature
Control Circuit
3.ExcessTemperaturein
HeatingTank
Toturnoffanerrormessage,
pressthebuttonforve
seconds.
Warmers
Thewarmer,underthebrewconewillturnonautomatically
wheneveracoffeebrewcycleisstarted.Thewarmersmay
beswitchedonandoffusingtheWARMERbuttonsonthe
controlpanel.
CLEANING
Regularcleaningofyourcoffeebrewerwillmaintainthehighestqualitycoffeeyourequipmentiscapableofproducing.Apropercleaningis
essentialinpreservingtheappearanceofthebrewer.
1. Turnofftheunitatthebuttononthefrontcontrolpanel.
2. Wipeexteriorsurfaceswithadampcloth,removingspillsanddebris.
3. Slidethebrewconeoutandcleanit.Thoroughlysoapthesprayheadareawithamilddetergentsolution.
4. Washthebrewbasket.Useasoftbristledbrushforhardtocleanareas.Washbothpartswithadetergentsolutionorputtheseparts
through a dishwasher.
CAUTION: DO NOT use undiluted bleach or chlorine.
LEFT & RIGHT
SATELLITE WARMERS
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6
19
5
6
7
22
29
21
20
2
32
31
A
8
9
10
11
12
13
14
15
16
17
18
24
1
2
3
4
PARTS
DIAGRAMS
GEMTS
1
1A
2
3
4
5
6
6A
6B
6C
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
22A
23
24
25
25A
26
27
28
29
30
31
32
33
34
WC-3357
WC-3354
WC-5421
WC-844-101*
WC-37121*
WC-441
WC-39395
WC-39440
WC-39439
WC-39438
WC-37176*
WC-8559
WC-1809*
WC-5423
WC-847*
WC-2977-101
WC-37122*
WC-442
WC-29050
WC-1501
WC-102*
WC-3765L*
WC-39462
WC-37102*
WC-3528*
WC-61393
WC-5829
WC-54287
WC-37008*
WC-37278
WC-5502-01*
WC-5350
WC-4382
WC-934-04*
WC-1438-101*
WC-43055
WC-522*
WC-5231*
WC-62033
WC-2402
BREWCONEW/HANDLE
BREWCONE,GOURMETLRGCAP
COVER,TOP
KIT,VALVEBY-PASSNON-ADJUST
KIT,DUMPVALVELEFT
SOLENOID,LOCKBREWCONELEFT
LABEL,UCMOVERLAYDUALTWIN
LABEL,CONTLPANEL3BATCH
LABEL,CONTLPANEL2BATCH
LABEL,CONTLPANEL1BATCH
KIT,UCMCONTROLMODULE
RELAY,SOLIDSTATE40AW/HTSNK
FAUCET,HOTWATER
DECKASSYNOHEATINGELMTS
VALVE,INLET
FITTING,SPRAYHEADULTEM
KIT,DUMPVALVERIGHT
SOLENOID,LOCKBREWCONERIGHT
SPRAYHEAD,AFS-AMBER
FUSEHOLDERASSYW5AFUSE
SWITCH,TOGGLE
KIT,VALVEREPAIR
LABEL,BOTTOMPANELGEMTS
KIT,WARMERELEMENT
LEG,4”ADJUST3/8-16THRDITALIAN
COVER,FRONTW/AGEMTSTALL
COVER,FRONT(5/2010ANDEARLIER)
TANK,ASSYTPS1T/GEMTS
KIT,TANKLIDROUND
KIT,LIQUIDLEVELPROBEGT
PROBEASSY,WTRLVL(OLDERUNITS)
TUBE,½”IDx1/8WSILICONE
GUARD,SHOCKHEATINGELEMENT
ELEMENTHEATING2.5KW220V
SENSOR,HEATINGTANK
GUARD,SHOCKRESETT-STAT
THERMOSTAT,RESET
COMPOUND,SILICONE
TANK,CMPLTGEMTSW/ULTEMFTNG
ELBOW,3/8”FLx3/8”M.PIPE
Nº Part Nº Description
Nº Part Nº Description
1
1A
2
3
3A
3B
4
5
6
6A
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
24A
25
25A
26
27
28
28A
29
30
31
32
WC-58117
WC-5450
WC-37122*
WC-39436
WC-39432
WC-39434
WC-3357
WC-29050*
WC-61396
WC-5452
WC-8559*
WC-39448
WC-1809*
WC-847*
WC-2402
WC-37130*
WC-1501
WC-102*
WC-3528
WC-5451
WC-38310
WC-37102*
WC-3765L*
WC-37132*
WC-2977-101
WC-37176*
WC-5853-102
WC-62035
WC-62034
WC-37278
WC-5502-01*
WC-522*
WC-43055
WC-906-04*
WC-904-04
WC-5350
WC-43801
WC-1438-101*
WC-5231*
COVER,TOP
COVER,TOP(OLDERUNITS)
KIT,DUMPVALVERIGHT
LABEL,CONTROLPANEL3BATCH
LABEL,CONTROLPANEL1BATCH
LABEL,CONTROLPANEL2BATCH
BREWCONEASSYCOMPLETE
SPRAYHEAD,AFS-AMBER
COVER,FRONTGEMSSTALL
COVER,FRONT(5/2010ANDEARLIER)
RELAY,SOLIDSTW/INTGRTDHTSNK
LABEL,BOTTOMWRAPGEMSS
FAUCET,HOTWATER
VALVE,INLET2GPM120V10W
ELBOW,3/8”FLx3/8”M.PIPE
KIT,VALVEBYPASS
FUSEHOLDERASSYW/5AFUSE
SWITCH,TOGGLE125V,80A
LEG,4”ADJUST3/8-16THRDITAL
WARMERDECK-NOHTGELMTS
LABEL,CAUTIONHOTSURFACE
WARMERELEMENT
KIT,VALVEREPAIR
KIT,VALVEREPAIR
FITTING,SPRAYHEADULTEM
KIT,UCM&LABELINSTRUCTIONS
COVER,TOPHEATINGTANKGENUSE
TANK,COMPLETEGEMSSW/ULTEM
TANK,COMPLETEGEMSSDVULTEM
KIT,LIQUIDLEVELPROBEGT
PROBEASSY,WTRLVL(OLDERUNITS)
THERMOSTAT,RESET
SHOCKGUARD,RESETTHERMOSTAT
HEATINGELEMENT,2000W220V
ELEMENT,HEATING1.6KW120V
TUBE,½”IDx1/8WSILICONE
SHOCKGUARD,HEATINGELEMENTS
SENSOR,TEMPHEATINGTANK
COMPOUND,SILICONE3/4OZTUBE
GEMSS
*Recommmendedpartstostock.
*Recommmendedpartstostock.
1
1A
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
26
27
28
29
30
31
32
19
20
21
22
33
34
23
24
25
background
7
ELECTRICALSCHEMATIC–GEMTS
background
8
ELECTRICALSCHEMATIC–GEMSS
background
9
1
1A
2
3
4
5
6
7
7A
8
9
10
11
12
13
14
15
WC-5622
WC-3307
WC-2102
WC-2005*
WC-2010C
WC-2025*
WC-2006*
WC-1800
WC-1841
WC-3705*
WC-1901A
WC-37102
WC-3503
WC- 114R
GEM-3
GEM-5
GEM-8
LID, SATELLITE PLASTIC GEM3
LID, SATELLITE STAINLESS (OLDER UNITS)
GAUGE GLASS ASSEMBLY 8”
WASHER, SHIELD CAP 1/8”
SHIELD, 8 INCH GAUGE GLASS
GAUGE GLASS, 8 INCH
WASHER, SHIELD BASE 3/16”
FAUCET, S’ NON LOCKING
FAUCET, ESP BLACK NON-LOCKING PLASTIC
KIT, FAUCET S’ SERIES
SHANK, FAUCET W/SHIELD BASE
KIT, WARMER ELEMENT 100W 120V
LEG, SCREW BUMPER 3/8”– 16 STD
SWITCH, ROCKER (RED) 120V NEON SPST 15A 250V
SATELLITE SERVER 1/2 GALLON
SATELLITE WARMER STAND 120V 100W 1A 1PH 2W+G
SATELLITE WARMER STAND, SHORT 120V 100W
Part Nº Description
* Suggested parts to stock for servicing.
4
2
1
3
6
5
8
7
9
10
11
12
14
15
13
PARTS
DIAGRAMS
GEM-3, SATELLITE COFFEE SERVER
GEM-5, SATELLITE WARMER
GEM-8, SATELLITE WARMER SHORT
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10
ECN 12835 . 12/28/10 @ 9.5
Printed in U.S.A. 12/10 . F-3373-S . rev F
WILBUR CURTIS CO., INC.
6913AccoSt.,Montebello,CA90640-5403USA
Phone:800/421-6150 Fax:323-837-2410
TechnicalSupportPhone:800/995-0417(M-F5:30A-4:00PPST) E-Mail:[email protected]
WebSite:www.wilburcurtis.com
Product Warranty Information
The Wilbur Curtis Company certies that its products are free from defects in material and workmanship under normal use. The following limited
warranties and conditions apply:
3 Years, Parts and Labor, from Original Date of Purchase on digital control boards.
2 Years, Parts, from Original Date of Purchase on all other electrical components, ttings and tubing.
1 Year, Labor, from Original Date of Purchase on all electrical components, ttings and tubing.
Additionally, the Wilbur Curtis Company warrants its Grinding Burrs for Forty (40) months from date of purchase or 40,000 pounds of coffee,
whichever comes rst. Stainless Steel components are warranted for two (2) years from date of purchase against leaking or pitting and replace-
ment parts are warranted for ninety (90) days from date of purchase or for the remainder of the limited warranty period of the equipment in which
the component is installed.
All in-warranty service calls must have prior authorization. For Authorization, call the Technical Support Department at 1-800-995-0417. Effective
date of this policy is April 1, 2003.
Additional conditions may apply. Go to www.wilburcurtis.com to view the full product warranty information.
CONDITIONS&EXCEPTIONS
The warranty covers original equipment at time of purchase only. The Wilbur Curtis Company, Inc., assumes no responsibility for substitute replace-
ment parts installed on Curtis equipment that have not been purchased from the
Wilbur Curtis Company, Inc. The Wilbur Curtis Company will not accept any responsibility if the following conditions are not met. The warranty
does not cover and is void under the following circumstances:
1) Improper operation of equipment: Theequipmentmustbeusedforitsdesignedandintendedpurposeandfunction.
2) Improper installation of equipment: Thisequipmentmustbeinstalledbyaprofessionaltechnicianandmustcomplywithalllocalelectrical,
mechanicalandplumbingcodes.
3) Improper voltage: Equipmentmustbeinstalledatthevoltagestatedontheserialplatesuppliedwiththisequipment.
4) Improper water supply: Thisincludes,butisnotlimitedto,excessiveorlowwaterpressure,andinadequateoructuatingwaterow
rate.
5) Adjustments and cleaning: Theresettingofsafetythermostatsandcircuitbreakers,programmingandtemperatureadjustmentsarethe
responsibilityoftheequipmentowner.Theownerisresponsibleforpropercleaningandregularmaintenanceofthisequipment.
6) Damaged in transit: Equipmentdamagedintransitistheresponsibilityofthefreightcompanyandaclaimshouldbemadewiththecar-
rier.
7) Abuse or neglect (including failure to periodically clean or remove lime accumulations): Manufacturerisnotresponsibleforvariation
inequipmentoperationduetoexcessivelimeorlocalwaterconditions.Theequipmentmustbemaintainedaccordingtothemanufacturer’s
recommendations.
8) Replacement of items subject to normal use and wear: Thisshallinclude,butisnotlimitedto,lightbulbs,sheardisks,“0”rings,gaskets,
siliconetube,canisterassemblies,whipperchambersandplates,mixingbowls,agitationassembliesandwhipperpropellers.
9) Repairs and/or Replacements aresubjecttoourdecisionthattheworkmanshiporpartswerefaultyandthedefectsshowedupundernormal
use.Alllaborshallbeperformedduringregularworkinghours.Overtimechargesaretheresponsibilityoftheowner.Chargesincurredby
delays,waitingtime,oroperatingrestrictionsthathindertheservicetechnician’sabilitytoperformserviceistheresponsibilityoftheowner
oftheequipment.Thisincludesinstitutionalandcorrectionalfacilities.TheWilburCurtisCompanywillallowupto100miles,roundtrip,per
in-warrantyservicecall.
RETURN MERCHANDISE AUTHORIZATION: AllclaimsunderthiswarrantymustbesubmittedtotheWilburCurtisCompanyTechnical
SupportDepartmentpriortoperforminganyrepairworkorreturnofthisequipmenttothefactory.Allreturnedequipmentmustberepackaged
properlyintheoriginalcarton.Nounitswillbeacceptediftheyaredamagedintransitduetoimproperpackaging.NO UNITS OR PARTS WILL
BE ACCEPTED WITHOUT A RETURN MERCHANDISE AUTHORIZATION (RMA). RMA NUMBER MUST BE MARKED ON THE CARTON
OR SHIPPING LABEL. All in-warranty service calls must be performed by an authorized service agent. Call the Wilbur Curtis Technical Sup-
port Department to nd an agent near you.

Specifications

Indexed Terms: Coffee Brewer, Commercial

Gemini GEMTS19A1000 1360100206 Questions and Answers

Questions and Answers

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