CookTek VIC-9400-CM35-1 Induction Range

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Owners manual

This is the main product document for model VIC-9400-CM35-1.

The file format is pdf, 16 pages, you can download this manual here .

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OWNER’S MANUAL
FOUR AND SIX HOB
INDUCTION RANGES
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FOUR AND SIX HOB
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VIC-OWN-A / MARCH 2026
2801 Trade Center Drive
Carrollton, Texas 75007
cooktek.com
Page 2 of 16
TABLE OF CONTENTS
1. REVISION HISTORY ......................................................................................................................................................................... 4
2. IMPORTANT SAFETY INSTRUCTIONS ........................................................................................................................................ 5
2.1 General Safety Information .................................................................................................................................................. 5
2.2 Grounding Instructions ......................................................................................................................................................... 6
2.3 Protective Earth (Ground) Symbol ...................................................................................................................................... 6
2.4 Equipotential Bonding Symbol............................................................................................................................................. 6
3. SPECIFICATIONS ............................................................................................................................................................................. 7
3.1 Performance ........................................................................................................................................................................... 7
3.2 Dimensions: Four Hob ........................................................................................................................................................... 7
3.3 Dimensions: Six Hob .............................................................................................................................................................. 9
3.4 Certifications ......................................................................................................................................................................... 10
3.5 Electrical Specifications ...................................................................................................................................................... 10
3.6 Applicable Models ................................................................................................................................................................ 10
4. OPERATION .................................................................................................................................................................................... 11
5. CLEANING ....................................................................................................................................................................................... 12
6. TROUBLESHOOTING .................................................................................................................................................................... 13
6.1 Error Codes ............................................................................................................................................................................ 14
7. WARRANTY .................................................................................................................................................................................... 16
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FOUR AND SIX HOB
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VIC-OWN-A / MARCH 2026
2801 Trade Center Drive
Carrollton, Texas 75007
cooktek.com
Page 3 of 16
For further information, call
800.908.8726
or
+1 214.379.6000
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FOUR AND SIX HOB
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VIC-OWN-A / MARCH 2026
2801 Trade Center Drive
Carrollton, Texas 75007
cooktek.com
Page 4 of 16
1. REVISION HISTORY
Revision Date
By
Revision Description
30-Mar-26
BA
New template, updated version DOC-1975 Rev A
Updated dimensions and graphics
Added applicable models
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VIC-OWN-A / MARCH 2026
2801 Trade Center Drive
Carrollton, Texas 75007
cooktek.com
Page 5 of 16
I M P O R T A N T S A F E T Y I N S T R U C T I O N S
2. IMPORTANT SAFETY INSTRUCTIONS
This manual provides essential information for the installation, operation, maintenance, and service of this appliance.
Information and specifications are subject to change without notice. Retain for future reference.
WARNING: When operating this appliance, strictly adhere to the following safety precautions to reduce the risk of
burns, electric shock, fire, injury, or damage to the appliance or property near the appliance.
2.1 General Safety Information
Read all instructions before using this appliance.
To ensure proper use of the appliance, read all parts of this manual carefully and store it safely.
This appliance must be grounded. Connect only to a properly grounded outlet. Refer to the Grounding
Instructions section.
Install or locate this appliance only in accordance with the provided installation instructions.
This appliance should be serviced by qualified service personnel only. Contact the nearest authorized service
facility for examination, repair, or adjustment.
Keep away from gas and electric ranges and open flames.
Use this appliance only for its intended use as described in this manual.
This unit is not intended for laboratory or industrial use.
This appliance is designed for professional use. Only allow qualified or properly trained personnel to operate the
unit.
Always monitor the appliance during operation.
In the event of a failure, breakage, or abnormal operation, switch the appliance off and disconnect from the
power supply.
Turn off knobs immediately after use and allow cooling time if handling, transporting, or storing.
Users with heart pacemakers should consult with the manufacturer (IEC60335-2-49/A1).
This appliance is not to be used by children or persons with reduced physical, sensory, or mental capabilities, or
a lack of experience and knowledge, unless a responsible person has given them supervision or instruction.
Keep children aged 8 years and younger away from the equipment during use. Children aged 8 and older should
use the equipment only under appropriate adult supervision.
Metallic objects such as kitchen utensils, knives, spoons, etc., should not be placed on the appliance. Use
caution when wearing rings, watches, and other metallic objects, as they can become hot if positioned near the
unit’s surface.
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FOUR AND SIX HOB
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VIC-OWN-A / MARCH 2026
2801 Trade Center Drive
Carrollton, Texas 75007
cooktek.com
Page 6 of 16
I M P O R T A N T S A F E T Y I N S T R U C T I O N S
DO NOT perform the following:
Touch the glass surface immediately after use. The heat from the cookware will transfer to the glass, making it
hot to the touch.
Place aluminum foil or plastic objects on the cooktop surface.
Move the appliance when cookware or liquids are on it.
Use any accessories or attachments that are not recommended by the manufacturer. Use of unapproved
accessories may cause injuries and void the warranty.
Strike or damage the appliance. Dropping the unit can damage the internal components or crack it, voiding your
warranty. If the appliance becomes cracked, unplug the unit immediately and do not use it.
Obstruct, block, or alter openings or holes on this appliance or stick foreign objects into these openings.
Store this appliance outdoors, upside down, or in a non-climate-controlled environment.
Use this appliance near water (e.g., a faucet, kitchen sink, wet basement, or swimming pool).
Use a water jet for cleaning. Refer to the Cleaning section for more information.
2.2 Grounding Instructions
This appliance must be grounded. In the event of an electrical short circuit, grounding reduces the risk of electric shock by
providing a path for the electric current to flow. Connection must be performed by a qualified electrician.
WARNING: Improper grounding can result in risk of electric shock.
Do not use an extension cord. If the power cord is too short, have a qualified electrician or serviceman install an
outlet near the appliance.
Never cut, remove, or disable the electrical (ground) connection from the plug.
2.3 Protective Earth (Ground) Symbol
This symbol identifies the terminal intended for connecting an external conductor to protect against electric
shock in case of a fault, or the terminal of a protective earth (ground) electrode.
2.4 Equipotential Bonding Symbol
This symbol identifies terminals that, when connected, bring the various parts of an equipment or system to
the same potential, not necessarily the earth (ground) potential, e.g., for local bonding.
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FOUR AND SIX HOB
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VIC-OWN-A / MARCH 2026
2801 Trade Center Drive
Carrollton, Texas 75007
cooktek.com
Page 7 of 16
S P E C I F I C A T I O N S
3. SPECIFICATIONS
3.1 Performance
The CookTek® Four and Six Hob features independent induction cook zones for precise, efficient heating of any
induction-compatible pan. Its built-in redundancy ensures uninterrupted performance, allowing each zone to operate
independently. Designed for back-of-house applications, it includes a high-impact glass-ceramic cooktop, an automatic
shutoff feature, integral cooling fans, and a self-diagnosing microprocessor to ensure a
safer, more reliable kitchen environment.
3.2 Dimensions: Four Hob
Figure 3-1: Four Hob Freestanding Dimensions
DIMENSIONS
FREESTANDING
Full Unit Height
16”
406 mm
Full Unit Width
30
762 mm
Full Unit Depth
30.1”
765 mm
Cooking Surface Width
23”
584 mm
Cooking Surface Depth
25”
635 mm
Weight
115 lb
52 kg
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FOUR AND SIX HOB
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VIC-OWN-A / MARCH 2026
2801 Trade Center Drive
Carrollton, Texas 75007
cooktek.com
Page 8 of 16
S P E C I F I C A T I O N S
Figure 3-2: Four Hob Drop-In Dimensions
DIMENSIONS
DROP-IN
Full Unit Height
12”
304 mm
Full Unit Width
30”
762 mm
Full Unit Depth
30.1
765 mm
Cooking Surface Width
23”
584 mm
Cooking Surface Depth
25”
635 mm
Weight
115 lb
52 kg
Figure 3-3: Four Hob Cart-Mounted
DIMENSIONS
CART-MOUNTED
Full Unit Height
39.1”
995 mm
Full Unit Width
30”
762 mm
Full Unit Depth
30.1”
765 mm
Cart Height without wheels
18”
457 mm
Cart Depth
27.6”
700 mm
Cart Weight
89 lb
40 kg
Cooking Surface Width
23”
584 mm
Cooking Surface Depth
25”
635 mm
Total Unit Weight
204 lb
93 kg
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FOUR AND SIX HOB
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VIC-OWN-A / MARCH 2026
2801 Trade Center Drive
Carrollton, Texas 75007
cooktek.com
Page 9 of 16
S P E C I F I C A T I O N S
3.3 Dimensions: Six Hob
Figure 3-4: Six Hob Freestanding Dimensions
DIMENSIONS
FREESTANDING
Full Unit Height
16”
406 mm
Full Unit Width
38”
965 mm
Full Unit Depth
30.1”
765 mm
Cooking Surface Width
33.5”
851 mm
Cooking Surface Depth
24.5”
622 mm
Weight
150 lb
68 kg
Figure 3-5: Six Hob Drop-In Dimensions
DIMENSIONS
DROP-IN
Full Unit Height
12”
304 mm
Full Unit Width
38”
965 mm
Full Unit Depth
30.1”
765 mm
Cooking Surface Width
33.5”
851 mm
Cooking Surface Depth
24.5”
622 mm
Weight
150 lb
68 kg
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FOUR AND SIX HOB
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VIC-OWN-A / MARCH 2026
2801 Trade Center Drive
Carrollton, Texas 75007
cooktek.com
Page 10 of 16
S P E C I F I C A T I O N S
Figure 3-6: Six Hob Cart-Mounted Dimensions
DIMENSIONS
CART-MOUNTED
Full Unit Height
36”
915 mm
Full Unit Width
38”
965 mm
Full Unit Depth
30.1”
765 mm
Full Unit Weight
253 lb
115 kg
Cart Height without wheels
18”
457 mm
Cart Depth
27.6”
701 mm
Cart Weight
103 lb
46.2
Cooking Surface Width
33.5”
851 mm
Cooking Surface Depth
24.5”
622 mm
3.4 Certifications
3.5 Electrical Specifications
The Four- or Six-Hob ranges must be connected to a
grounded, three-phase power supply. Check the nearby
data and verify the unit's rating plate to confirm the
correct voltage and wattage. Voltages below the
specified range can cause reduced power and slower
heating times. Refer to the Six-Hob Specification Sheet
and Four-Hob Specification Sheet for more information.
Note: For proper operation, an independent, dedicated
circuit should be used in all installations.
CookTek’s Four- or Six-Hob ranges are in conformance
with UL 197 and CSA 22.2 No. 109 standards and bears
the commercially rated approvals.
3.6 Applicable Models
FOUR HOB
SIX HOB
MC10004-200
MC14004-200
MC14004-400
MC15004-200
MC17004-200
MC17004-400
MC15006-200
MC15006-400
MC21006-200
MC21006-400
MC24006-200
MC24006-400
MC25506-200
MC25506-400
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FOUR AND SIX HOB
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VIC-OWN-A / MARCH 2026
2801 Trade Center Drive
Carrollton, Texas 75007
cooktek.com
Page 11 of 16
O P E R A T I O N
4. OPERATION
The CookTek Four- or Six-Hob ranges have a single knob
for setting the power from 1-10 on each hob. Power setting
is a proportion of the available maximum power. Each hob
has a bar graph display next to the burner indicating the
power setting.
Each knob has three detents to aid in setting the
power level.
When a knob is pointing straight up, there is a detent
set for off.
Rotating the knob clockwise 45 degrees, there is a
detent for power setting 1.
Rotating the knob counterclockwise 45 degrees,
there is a detent for the power setting 10.
All other power settings are proportional and range
from 1 to 10.
Display
On the top of the unit, there is a row of 10 LEDs per
knob, which light up in proportion to the power
setting.
The display will also display the error code in the
event of a failure.
Function
When the unit is first turned on, the display will flash
if it has not detected a pan for heating.
Once a pan is on the stove, the display will stop
flashing and display the power setting.
If the unit is left without a pan for 5 minutes, it will
enter sleep mode, and the display will have a moving
LED. To wake it up, turn the knob.
CAUTION: Pans with loop handles that are low on
the pan and placed off-center, as shown, will heat
similarly to a gas stove. Be careful when a pan is
off-center on the hob to use insulated mitts when
handling it.
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FOUR AND SIX HOB
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VIC-OWN-A / MARCH 2026
2801 Trade Center Drive
Carrollton, Texas 75007
cooktek.com
Page 12 of 16
C L E A N I N G
5. CLEANING
Follow the steps below when cleaning your Four- or Six-Hob
range:
1. Turn all knobs to the OFF position.
2. Use the disconnect switch or circuit breaker to
completely turn off the power.
3. Wipe the outside with a suitable cleaner, rinse, and
then dry.
4. If the filter becomes dirty, complete the following
steps to remove and clean:
Note: Monthly cleaning is recommended.
a. Remove the thumbscrew.
b. Pull the filter guard forward to access the air
filters.
c. Lift the filter, slide it forward, and remove it.
d. Wash the filter with cold water or in a
dishwasher.
e. Ensure they are completely dry before
reinstalling. Monthly cleaning is recommended.
Note: Always make sure filters are completely
dry before reinstallation to avoid damage or
operational issues. Never reinstall a wet filter
into the unit.
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FOUR AND SIX HOB
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VIC-OWN-A / MARCH 2026
2801 Trade Center Drive
Carrollton, Texas 75007
cooktek.com
Page 13 of 16
T R O U B L E S H O O T I N G
6. TROUBLESHOOTING
In case of a possible malfunction, your CookTek Four- and Six-Hob will beep and display an error code on the alphanumeric
screen. Please refer to the table below when you see an error code. To reset error conditions, press the POWER icon or
unplug the unit. If an issue occurs that is not listed, contact customer support at 1-800-908-8726.
Symptom
Probable Cause
Corrective Action
No power (no lights or fan
noise)
Unit is unplugged
No power to the
receptacle
Plug the unit into the appropriate receptacle.
Make sure that the receptacle is energized.
Check wall switches.
Check the circuit breaker.
Plug a different electronic device into the receptacle to
make sure that power is present.
Pan does not heat
Pan is not induction-
compatible
Pan not centered
Use an induction-compatible pan.
Center pan.
The range or wok suddenly
stops heating
Possible power brownout
Circuit shared with
another electrical device
Air vents blocked or
insufficient air circulation
Safety shut off engaged
Assure proper voltage/power levels
Make sure the range is not sharing a circuit with other
electrical devices
Check air vents to make sure that they are not blocked
Make sure that there is sufficient air flow around the
appliance
The safety shut-off will engage if an empty pan is left
on the cooktop surface while the unit is working at full
power
Make sure that the cooktop surface is clear and then
wait 15-20 minutes for the unit to reset
Pan does not get hot enough,
even though power levels are
set to maximum; induction-
compatible pan in use
Extension cord in use
Circuit shared with
another electrical device
DO NOT use extension cords
Extension cords may affect the power levels reaching
the appliance
Make sure that the range is not sharing a circuit with
other electrical devices
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FOUR AND SIX HOB
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VIC-OWN-A / MARCH 2026
2801 Trade Center Drive
Carrollton, Texas 75007
cooktek.com
Page 14 of 16
T R O U B L E S H O O T I N G
Symptom
Probable Cause
Corrective Action
Pan heats unevenly, does not
maintain the heat level, or
overheats
Pan is not induction
compatible
Pan bottom may not be
flat enough
Pan not centered over
cooktop logo
Pan diameter is less than
7” (178 mm)
Use an induction-compatible pan
Use a flatter pan
Center pan
Use a larger induction-compatible pan
6.1 Error Codes
Code
Error Cause
Display
Troubleshooting
1
RTD (temperature sensor) is
malfunctioning (short)
Reconnect or replace RTD.
Service required.
2
RTD (temperature sensor) is too high
(open)
Reconnect or replace RTD.
Service required.
3
Over current (peak)
Try a different induction-efficient pan.
Service may be required.
4
Overheat
Turn the unit off.
Check/clean filters.
Confirm cooling fans are not obstructed.
Let the unit cool for 15 minutes.
Keep the surrounding air temperature
below 122 °F (50 °C).
6
High-line voltage
Reset the unit by using the circuit breaker
panel to disconnect power.
Wait 5 seconds, then reconnect the power.
If the problem persists, have an electrician
monitor the line voltage.
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FOUR AND SIX HOB
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VIC-OWN-A / MARCH 2026
2801 Trade Center Drive
Carrollton, Texas 75007
cooktek.com
Page 15 of 16
T R O U B L E S H O O T I N G
Code
Error Cause
Display
Troubleshooting
7
Hardware failure
Service required.
8
Zero cross failure
Reset the unit by using the circuit breaker
panel to disconnect power.
Wait 5 seconds, then reconnect the power.
If the problem persists, have an electrician
monitor the line voltage.
9
Hardware failure
Service required.
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FOUR AND SIX HOB
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VIC-OWN-A / MARCH 2026
2801 Trade Center Drive
Carrollton, Texas 75007
cooktek.com
Page 16 of 16
W A R R A N T Y
7. WARRANTY
Refer to the Advanced Replacement Warranty policy for more information.
Global Operations
2801 Trade Center Drive
Carrollton, Texas 75007 USA
+1 214.379.6000
+1 214.379.6073 fax
Business & Technology Centre
Bessemer Drive
Stevenage
Herts SG1 2DX
United Kingdom
+44 8456021544
+44 8456021636 fax
Customer Support
+1 214.379.6000
+1 214-379-6073 fax
cooktek.com

Specifications

Indexed Terms: Induction Range, Countertop

CookTek VIC-9400-CM35-1 Questions and Answers

Questions and Answers

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