EN
INSTALLATION MANUAL
USER AND MAINTENANCE MANUAL
BUILT-IN COFFEE MACHINE
www.bertazzoni.com
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FROM THE DESK OF OUR PRESIDENT
Dear new owner of a Bertazzoni appliance,
I want to thank you for choosing one of our beautiful products for your home.
My family started manufacturing kitchen appliances in Italy in 1882, building a
reputation for quality of engineering and passion for good food.
Today, our products stand out because of their unique blend of authentic Italian
design and superior appliance technology. It is our mission to make products that
function perfectly and bring joy to their owners.
By making beautiful products we respond to our customers’ flair for good design. By
making them versatile and easy-to-use, cooking with Bertazzoni becomes a real
pleasure.
This manual will help you learn to use and care for your Bertazzoni appliance in the
safest and most effective way, so that it can give you the highest satisfaction for
years to come.
Enjoy!
Paolo Bertazzoni
President
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CONTENTS
INTRODUCTION AND WARNINGS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
READING THE MANUAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
APPLIANCE IDENTIFICATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
SYMBOL USED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
WARNINGS FOR THE USER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
WARNINGS FOR THE INSTALLATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
INSTALLING THE APPLIANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
BUILT-IN INSTALLATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
USING THE APPLIANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
DESCRIPTION OF THE APPLIANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
DESCRIPTION OF HOMEPAGE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
DESCRIPTION OF THE ACCESSORIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
DESCRIPTION OF THE MILK CONTAINER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
PRELIMINARY OPERATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
TECHNICAL DATA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
SETTING UP THE APPLIANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
TURNING THE APPLIANCE ON . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
TURNING THE APPLIANCE OFF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
MENU SETTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
MAKING COFFEE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
MAKING MILK-BASED HOT DRINKS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
CUSTOMISING BEVERAGES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
MEMORISING YOUR PERSONAL PROFILE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
CLEANING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
CLEANING AND MAINTENANCE OF MATERIALS IN CONTACT WITH FOOD . . . . . . . . . . . . . . . . . . . . . . . . . . 37
CLEANING THE MACHINE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
CLEANING THE APPLIANCE INTERNAL CIRCUIT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
CLEANING THE COFFEE GROUNDS CONTAINER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
CLEANING THE DRIP TRAY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
CLEANING THE INSIDE OF THE COFFEE MACHINE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
CLEANING THE WATER TANK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
CLEANING THE COFFEE SPOUTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
CLEANING THE PRE-GROUND COFFEE FUNNEL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
CLEANING THE INFUSER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
CLEANING THE MILK CONTAINER (D) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
CLEANING THE HOT WATER/STEAM CONNECTION NOZZLE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
DESCALING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
PROGRAMMING WATER HARDNESS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
PROGRAMMING WATER HARDNESS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
MEASURING WATER HARDNESS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
SETTING WATER HARDNESS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
WATER SOFTENER FILTER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
INSTALLING THE FILTER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
REPLACING THE FILTER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
REMOVING THE FILTER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
DISPLAYED MESSAGES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
TROUBLESHOOTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
TROUBLESHOOTING AND REPAIRS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
CUSTOMER CARE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
INTRODUCTION AND WARNINGS
READING THE MANUAL
These instructions are suitable for different types of
appliances, so they may contain descriptions of functions
which your appliance may not contain or support.
The images and illustrations in this document refer to
various models and may differ slightly from the product
purchased.
The manufacturer does not accept any responsibility for
personal injury or damage to property arising from incorrect
installation or misuse of the appliance.
The manufacturer reserves the right to modify the various
models as required to comply with the technical regulations
in force.
In the event of complaints, please contact the customer
service.
APPLIANCE IDENTIFICATION
Fig. 1
The dataplate contains the following information:
1 Model
2 Sales Code
3 Serial Number
NOTE
You are advised to make a note of the
appliance’s data and serial numbers so
they are immediately available if required.
NOTE
State the information provided on the
dataplate to improve the efficiency of the
after-sales and parts services.
SYMBOL USED
Important warnings are identified by these symbols. Failure
to observe the Instructions for Use could result in electric
shock, serious injury, burns, fire or damage to the appliance
DANGER
Failure to observe the warning may result
in life threatening injury or death.
CAUTION
Failure to observe the warning could result
in injury or damage to the appliance.
IMPORTANT
This symbol identifies important advice or
information for the user.
NOTE
This symbol identifies important advice or
information for the user.
COD.COMM.
Via Palazzina 8, 42016 Guastalla RE ITALY
Made in Italy
Bertazzoni SpA
PAESE DI
DEST.
IT
Distribuito da
MODELLO
220-240V~/380-415V3N~ 50/60Hz
11100 W (INDUCTION 7400W)
AXOVJZREXE. VAR
M.I.:
00
PROCH94I1EX
MATR. 4222 104090 TYPE MUKV
21
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5
INTRODUCTION AND WARNINGS
WARNINGS FOR THE USER
Read these Instructions for Use carefully before using the
appliance.
• Keep these Instructions for Use carefully.
• Failure to follow these Instructions for Use may result
ininjury or damage to the appliance. The manufacturer is
not liable for damage deriving from failure to respect
these Instructions for Use.
NOTE
The appliance is equipped with a fan. It
activates when necessary.
IMPORTANT SAFEGUARDS
When using electrical appliances, basic safety pre-cautions
should always be followed, including the following. Read all
instructions before installation or use of the coffee system.
Please read these instructions carefully to prevent
accidents and machine damage. This appliances is for
household use only, to prepare espresso, cappuccino and
coffee. Do not use appliance other than for its intended use.
Any other use could be dangerous. The manufacturer
cannot be held responsible for damage caused by improper
use of the appliance.
ELECTRICAL SAFETY
• Before connecting the appliance to the electrical supply
make sure that the voltage and frequency listed on the
data plate correspond with the household electrical
supply. If in doubt, consult a qualified technician.
• The appliance must be properly installed before
operation to ensure that no electrical components area
accessible. Ensure that power is not supplied to the
appliance while installation work, repairs or maintenance
is performed.
• Be certain your appliance is properly installed and
grounded by a qualified technician. To guarantee the
electrical safety of this appliance, continuity must exist
between the appliance and effective grounding system.
It is imperative that this basic safety requirement be met.
If there is any doubt, have the electrical system of the
house checked by a qualified electrician. The
manufacturer cannot be held responsible for damages
caused by the lack, or inadequacy, of an effective
grounding system.
• Do not use an extension cord to connect the appliance
to electricity. Extension cord doesn’t guarantee the
required safety of the appliance (danger of overheating).
• Before service or maintenance disconnect the power
supply by either switching off the main switch and
unplugging the unit.
• Install or locate this appliance only in accordance with
the provided installation instructions.
• Installation work and repairs must be only performed by
a trained technician in accordance with national and
local safety regulations. Repairs and other work by
unauthorized persons could be dangerous and may void
the warranty.
• Only use original spare parts. Only then can the
manufacturer guarantee the safety of this machine.
• Never open the outer casing of the appliance. Tampering
with electrical connections or components and
mechanical parts is dangerous and may cause machine
damage.
• If the machine is installed in combination with other
appliances, a protective base should be installed
between the appliance and the unit.
• Do not install or use outdoors even if installed in the
display cabinet.
• To protect against fire, electric shock and injury to
persons do not submerge the cord or plugs in water or
other liquids.
• To reduce the risk of injury, do not drape cord over the
counter top or table top where it can be pulled on by
children or tripped over unintentionally.
• Do not let the cord hang over the edge of a table or
counter, or touch hot surfaces.
• Do not operate any appliance with a damaged cord or
plug, or after the appliance malfunctions or has been
damaged in any manner.
• Return appliance to an authorized service facility for
examination, repair or adjustement.
• To disconnect turn the machine off, switch off the main
switch then remove the plug from the wall outlet.
• To reduce the risk of fire, do not place any heating or
cooking appliance beneath the appliance.
• To reduce the risk of fire, do not mount unit over or near
any portion of a heating or cooking appliance.
• To reduce the risk of electric shock, do not mount over a
sink.
• To reduce the risk of fire, do not store anything directly
on top of the appliance surface when the appliance is in
operation.
• The use of accessory attachments not recommended by
the appliance manufacturer may result in fire, electric
shock or injury to persons.
• The cleaning and user maintenance shall not be made
by children without supervision.
6
INTRODUCTION AND WARNINGS
USE
The coffee system must be maintained daily to prevent the
growth of harmful bacteria and mold. Please read the
Cleaning section of the booklet.
IMPORTANT
Do not look directly or with an optical
instrument into the lighting.
DANGER
Danger of burns! Risk of burns when
dispensinghot beverages, they are
extremely hot.
• Persons which lack physical, sensory or mental abilities
or experience with the machine should not use it without
supervision or instruction by a responsible person.
• Close supervision is necessary when any appliance is
used by or near children.
• Do not touch hot surfaces. Use handles or knobs.
• To avoid injuries allow the coffee system to cool before
cleaning or putting on and taking off parts. Turn the
machine off at the main switch when not in use and
before cleaning.
• Only fill the water tank with cold, fresh tap water. Warm
or hot water, or any other liquids may damage the
machine.
• The water should be changed daily to prevent bacteria
or mold growth.
• Do not use mineral water. Mineral water leads to heavy
calcium buildup in the machine that can damage the unit.
• Do not fill anything but coffee beans into the beans
container. Do not fill ground coffee in the beans
container, it will damage the grinding unit.
• Sugar can damage the appliance! Caramelized or other
wise pre-treated coffee beans or other sugar containing
beverages must not be put in the machine.
• Never place a cup with an alcohol-coffee mixture
underneath the coffee dispenser. Plastic parts of the unit
could catch fire!
• The hot water and steam dispensed could cause
scalding. These functions must be used carefully. Never
hold any parts of the body under the steam nozzle or the
hot water dispenser. The machine must never be used
to clean objects.
• Never use a steam cleaner to clean the appliance.
Pressurized steam could damage electrical component
sand cause a short circuit.
• The appliances must be descaled regularly with the
supplied descaling tablets. In areas with very hard water
the machine may need to be descaled more often. The
manufacturer cannot be held responsible for damages
resulting from insufficient descaling.
• Only use the descaling tablets. Take care to use the
correct mixture of water and descaler, otherwise it may
cause damage.
• Never make coffee, hot water or steam when the
appliance is extracted. Always make sure the appliance
is inactive before extracting it. Failure to observe this
precaution could lead to damage to the appliance! The
only exception is adjusting the coffee mill which must be
done with the machine out (see the section “ Adjusting
the coffee mill”).
• Do not place on or near a hot gas or electric burner, orin
a heated oven.
7
INTRODUCTION AND WARNINGS
SAVE THESE INSTRUCTIONS
THIS APPLIANCES IS FOR HOUSEHOLD USE ONLY
IMPORTANT
Do not allow children and animals to stop
or linger near the appliance when it is
pulled out of the cabinet.
Do not leave the machine pulled out of the
cabinet when it is being used.
Do not leave the machine pulled out of the
cabinet when it is not needed.
Install the machine according to the
instructions in the hand book to guarantee
there are no spills when it is pulled out from
the cabinet.
The rail fixing panel must have a thickness
suited to the fixing screws provided.
The panel material must be suited to the
machine weight of approximately 55 lb (25
kg).
• Fill with fresh drinking water.
• Empty the water tank if the appliance is not used for
extended periods (holidays etc.).
• Replace the water if the appliance is not used for more
than two days.
WARNINGS FOR THE INSTALLATION
WARNING
Installation must be performed by a
qualified professional in compliance with
legislation in force in the country of
installation (see section “Built-in
installation”).
WARNING
The packing elements (plastic bags,
polystyrene foam, etc.) should be kept out
of reach of children.
WARNING
Never install the appliance in rooms where
the temperature may drop to 0°C or lower.
WARNING
Customise the water hardness as soon as
possible following the instructions in the
section Setting water hardness.
8
INTRODUCTION AND WARNINGS
CONNECTING THE APPLIANCE
DANGER
Check that the mains power supply voltage
corresponds to the value indicated on the
rating plate on the bottom of the appliance.
Connect the appliance to an efficiently earthed and
correctly installed socket with a minimum current rating of
10 A only.
If the power socket does not match the plug on the
appliance, have the socket replaced with a suitable type by
a qualified professional. To comply with safety directives,
an omnipolar switch with a minimum contact distance of
3 mm must be installed.
Do not use multiple sockets or extensions.
CAUTION
Safety cutout devices must be included in
the mains power supply in compliance with
the installation regulations in the country
concerned.
NOTE
This appliance conforms to EC Regulation
1935/2004 on materials and articles
intended to come into contact with food.
The appliance must not be disposed of with
household waste, but taken to an authorised
waste separation and recycling centre.
9
INSTALLING THE APPLIANCE
BUILT-IN INSTALLATION
Verify the minimum measurements required for correct
installation of the appliance. The coffee machine must be
installed in a column and the column must be firmly fixed to
the wall with commercially available brackets.
CAUTION
All installation or maintenance operations
must be performed with the appliance
disconnected from the mains electricity
supply.
• Kitchen furniture in direct contact with the appliance
must be heat resistant (65℃ min).
• To guarantee correct ventilation, leave a gap at the
bottom of the cabinet (see measurements in Fig. 2 and
Fig. 3 ).
Fig. 2
A. 23.3″ - 23.5″
B. 17.7″ - 17.9″
C. 0.7″ - 0.8″
D. 16.8″
E. 21.4″
F. 17.7″
G. 1.2″
Fig. 3
A. 1.7″
B. 1.7″
C. 17.7″ + 0.07″
D. 1.7″
E. 19.6″
F. Min. 21.4″
G. Min. 33.4″
H. 1.7″
I. 22″ + 0.3″
A
B
C C
D
E
F
G
A
B
C
D
E
F
G
H
I
10
INSTALLING THE APPLIANCE
• Position the rails on the sides of the cabinet as shown in
the Fig. 4 . Fix with the screws provided, then extract
them completely.
Fig. 4
A. 0.07″
If the coffee machine is installed over a warmer drawer,
use the top surface of this as a reference to position the
rails (Fig. 5 ).
Fig. 5
A. 0.07″
• Fix the power cable with the clip (Fig. 6 ). The power
cable must be long enough to allow the appliance to be
extracted from the cabinet to fill the coffee bean
container.
The appliance must be earthed in compliance with
legislation.
Electrical connections must be performed by a qualified
electrician following the instructions.
Fig. 6
A. Approx. 13.7″
• Position the appliance on the rails, (only after these have
been assembled on the cabinet. This is to avoid placing
the machine on a surface not suited to such use) making
sure the pins are correctly inserted in the housings, then
fix it with the screws supplied (Fig. 7 ). If the height of the
appliance requires adjusting, use the spacer disks
provided.
Fig. 7
x 2x 27
A
A
x 1
x 1
x 2
11
INSTALLING THE APPLIANCE
• If necessary, correct alignment of the appliance by
positioning the spacers supplied under or at the sides of
the support (Fig. 8 , Fig. 9 ).
Fig. 8
A. 22″ + 0.03″
Fig. 9
• To lift the appliance in the front (max 0.07″), turn the
latch as shown in Fig. 10 .
Fig. 10
• The rails fixing panel must have a thickness suited to the
fixing screws supplied standard.
• The panel material must be suited to the machine weight
of approximately 55 lb (25 kg).
x 4
A
2 mm
560 + 1 mm
x 4
x 2
x 2x 27
x 4
x 1
x 1
appr
o
x
. 350 mm
12
USING THE APPLIANCE
DESCRIPTION OF THE APPLIANCE
NOTE
The letters in brackets refer to the key in the Description of the appliance.
Fig. 11
• A1–Cup holder tray
• A2–Service door
• A3–Coffee guide
• A4–Coffee grounds container
• A5–Infuser
• A6–Lighting to illuminate interior compartment
• A7–On/stand-by button
• A8–Control panel
• A9–Storage tray
• A10–Hot water/steam connection nozzle
• A11–IEC connector
• A12–Water tank
• A13–Coffee spouts (adjustable height)
• A14–Drip tray
• A15–Beans container lid
• A16–Beans container
• A17–Grinding adjustment dial
• A18–Lights to illuminate cup
• A19–Main ON/OFF switch
• A20–Measure holder
• A21–Ground coffee funnel
• A22–Power cord
• A23–Pre-ground door
• A24–Cup warming ledge
A4
A1
A14
A13 A18
A3A2 A5 A6A8
A10
A7
A9
A11
A22
A16 A21A15
A12
A
A20
A19
A17
A23
A24
13
USING THE APPLIANCE
DESCRIPTION OF HOMEPAGE
Fig. 12
• B1–Menu to customise beverages settings
• B2–Appliance settings menu
• B3–Selected aroma
• B4–Clock
• B5–Selected quantity
• B6–Aroma selection
• B7–Quantity selection
• B8–Scroll arrow
• B9–Selectable drinks (press on the scrolling arrow to see
all the drinks)
• B10–Scroll arrow
• B11–Customisable profiles (see Memorising your personal
profile)
DESCRIPTION OF THE ACCESSORIES
Fig. 13
• C1–"Total Hardness Test" indicator paper
• C2–Ground coffee measure
• C3–De-scaler
• C4–Water softener filter (certain models only)
• C5–Cleaning brush
• C6–Hot water/steam spout
• C7–Connection nozzle cover
B
12:30
P R OFILE 1 Q U ANTI T Y
A R O M A
SELE C T B E VE R A GE
ESPRESSO
C OFFEE
C APPU C CINO
L A T TE
M A C CHI A T O
B2
B4
B6
B5B3
B7
B1
B11
B10
B9
B8
C1
C4
C
C5C2
C7
C6
C3
14
USING THE APPLIANCE
DESCRIPTION OF THE MILK CONTAINER
Fig. 14
• D1–Froth adjustment and “CLEAN” function dial
• D2–Lid with milk frother
• D3–Milk container
• D4–Milk intake tube
• D5–Adjustable frothed milk spout
• D6–Thermal casing
• D7–Lid release buttons
PRELIMINARY OPERATIONS
After removing the packaging, make sure the product is
complete and undamaged and that all accessories are
present. Do not use the appliance if it is visibly damaged.
Contact customer services Technical Assistance.
TECHNICAL DATA
Voltage:
120 V~ 60 Hz max.
10 A
Absorbed power: 1350 W
Pressure: 15 bar
Water tank capacity: 2.5 litres
Size (L x H x D):
597 x 450 x 470 mm
Net weight:
44.1 lb (20 kg)
SETTING UP THE APPLIANCE
NOTE
Coffee has been used to factory test the
appliance and it is therefore completely
normal to find traces of coffee in the mill.
The machine is, however, guaranteed to be
new.
1) Connect the appliance to the mains electricity supply
(Fig. 15 ) and make sure the main switch (A19) on the
side of the appliance is pressed down (Fig. 16 );
Fig. 15
Fig. 16
2) SELECT LANGUAGE (setting language): press
(B10) or (B8) until the flag corresponding to the
required language appears on the display, then press
the flag;
D4
D3
D6
D1
D7
D2
D5
D
15
USING THE APPLIANCE
3) FILL WATER TANK WITH FRESH WATER: remove the
water tank (A12) (Fig. 17 ), open the lid (Fig. 18 ), fill to
the MAX line (marked on the inside of the tank) with
fresh water (Fig. 19 ); close the lid and put the tank back
into the appliance (Fig. 20 );
Fig. 17
Fig. 18
To proceed follow the instructions indicated on the
appliance display:
Fig. 19
Fig. 20
4) INSERT WATER OUTLET: Check that the hot water/
steam spout (C6) is inserted on the connection nozzle
(A10) (Fig. 21 ) and place a container with a minimum
capacity of 100 ml underneath (Fig. 22 );
Fig. 21
Fig. 22
16
USING THE APPLIANCE
5) Water circuit empty Press OK to start filling
process is shown on the display;
6) Press to confirm: the appliance delivers water
from the spout (Fig. 22 ) then goes off automatically.
The coffee machine is now ready for normal use.
NOTE
• The first time the appliance is used, it
needs to make 4-5 cappuccinos before it
starts to give satisfactory results.
• On first use the water circuit is empty,
the machine could therefore be very
noisy: the noise will lessen as the circuit
fills up.
• When making the first 5-6 cappuccinos,
it is normal to hear the noise of boiling
water: after this the noise will lessen.
• To improve the performance of the
appliance, we recommend installing a
water softener filter (C4) as described in
section WATER SOFTENER FILTER . If
your model is not equipped with a filter, it
is possible to request one from
Authorised Customer Service Centres.
TURNING THE APPLIANCE ON
NOTE
Before turning the appliance on, make sure
the main switch (A23) is pressed (Fig. 16 ).
Each time the appliance is turned on, it
performs an automatic preheat and rinse
cycle which cannot be interrupted. The
appliance is ready for use only after
completion of this cycle.
DANGER
During rinsing, a little hot water comes out
of the coffee spouts (A13) and is collected
in the drip tray (A14) underneath. Avoid
contact with splashes of water.
• To switch the appliance on, press the button (A7-Fig.
23 ): message Heating up Please wait, is shown on
the display.
• When heating is complete, the message changes to:
Rinsing Hot water running; As well as heating the
boiler, the appliance also continues to allow hot water to
run in the internal pipework as they also heat up.
The appliance is at the desired temperature when the main
screen, homepage, appears.
Fig. 23
17
USING THE APPLIANCE
TURNING THE APPLIANCE OFF
Every time the appliance is turned off, it automatically
carries out a rinse if it has made a coffee.
DANGER
During rinsing, a little hot water flows from
the coffee spouts (A13). Avoid contact with
splashes of water.
• To turn the appliance off, press the button (A7-Fig.
23 ).
• The message Turning off Please wait is shown on
the display: if needed the appliance performs a rinse
cycle and then goes off (standby).
NOTE
If the appliance is not used for long periods,
disconnect from the electricity supply as
follows:
1) First turn the appliance off by pressing
the button (A7–Fig. 23 );
2) Release the main switch (A23) situated
on the side of the appliance (Fig. 16 ).
CAUTION
Never press the main switch while the
appliance is on.
MENU SETTING
RINSING
Use this function to supply hot water from the coffee spouts
(A13) to clean and heat the appliance’s internal circuit.
Place a container with a minimum capacity of 100 ml under
the coffee and hot water spouts (Fig. 23 ).
To enable the function, proceed as follows:
1) Press (B2) to enter the menu;
2) Press (B10) or (B8) until the display shows (B)
Rinsing;
3) Press to start rinsing.
4) After a few seconds, hot water comes out of the coffee
spout which cleans and heats the internal circuit of the
appliance: the following message is shown on the
display Rinsing Hot water running as well as a
progress bar which fills up as the preparation
progresses;
5) To stop the rinsing cycle, press or wait for
rinsing to stop automatically.
DANGER
Do not leave the appliance unattended
while hot water is being delivered.
NOTE
• If the appliance is not used for more than
3-4 days, when switched on again, we
strongly recommend doing 2/3 rinses
before use;
• After rinsing, it is normal that there is
some water in the grounds container
(A10).
18
USING THE APPLIANCE
BEVERAGES SETTINGS
In this section, you can consult your customised settings
and, if you wish, reset the default values for each beverage.
1) Press (B2) to enter the menu;
2) Press (B10) or (B8) until Drink settings
appears on the display (B);
3) Press : The values for the first beverage appear on
the display;
4) The reference user profile is highlighted on the display.
The values are shown on the vertical bars: the
manufacturer default value is indicated by the symbol
while the current set value is highlighted by the filled
part of the vertical bar;
5) To go back to the settings menu, press .
6) To scroll and display the beverages, press ;
7) To return to the default manufacturer values for the
beverage shown on the display, press RESET;
8) Confirm reset?: to confirm, press (to cancel,
press );
The beverage has been reset to the default values.
Continue with the other beverages, or go back to the
settings menu.
NOTE
• To change the beverages for another
profile, go back to the homepage, select
the required profile (B11) and repeat the
procedure.
• To reset all the beverages in the profile
to the default values, see paragraph
“Default values”.
SET TIME
To adjust the time on the display (B), proceed as follows:
1) Press (B2) to enter the menu;
2) Press (B10) or (B8) until the display (B) shows
SET TIME ;
3) Press : The time setting panel appears on the screen;
4) Press or corresponding to the hours and minutes
until the current time is displayed;
5) To confirm, press (to cancel, press ), then
press to go back to the homepage.
The time is now set.
AUTO-START
The auto-start time can be set in order to have the
appliance ready at a certain time (for example in the
morning) so that it can immediately make coffee.
NOTE
To enable this function, the time must
already be set correctly, see paragraph Set
time.
To enable auto-start, proceed as follows:
1) Press (B2) to enter the menu;
2) Press (B10) or (B8) until the display (B) shows
AUTO-START ;
3) Select the function by pressing : The time setting
panel appears on the screen;
4) Press or corresponding to the hours and minutes
until the required auto-start time is displayed;
5) Press or to enable or disable auto-
start.
6) To confirm, press (to cancel and go back to the
settings menu press ), then press to go
back to the home page.
NOTE
The auto-start time is now set and the
corresponding symbol is displayed next to
the time to indicate that the function has
been enabled.
NOTE
When the appliance is turned off using the
main switch (A21), the auto-start setting if
enabled, is lost.
19
USING THE APPLIANCE
AUTO-OFF (STANDBY)
Auto-off can be set so that the appliance goes off after 15
or 30 minutes, or 1, 2 or 3 hours of no use.
To programme Auto-off, proceed as follows:
1) Press (B2) to enter the menu;
2) Press (B10) or (B8) until the display (B)
shows Auto-off, together with the current selection
(15 or 30 minutes, or 1, 2 or 3 hours);
3) Press on the display to select the required value;
4) Press to go back to the home page. Auto-off is
now programmed.
CUP WARMER
To warm the cups before making coffee, it is possible to
activate the cup warmer (A24) and put it above the cups.
1) Press (B2) to enter the menu;
2) Press (B10) or (B8) until the display (B) shows
Cup warmer;
3) Press to activate- or de-activate -
the cup warmer.
4) Press to go back to the home page.
ENERGY SAVING
Use this function to enable or disable energy saving mode.
When enabled, the function guarantees reduced energy
consumption in compliance with European regulations.
When it is disabled, warming time is reduced.
To disable or enable "Energy Saving", proceed as follows:
1) Press (B2) to enter the menu;
2) Press (B10) or (B8) until Energy saving
appears on the display (B);
3) Press to enable- or disable-
energy saving.
4) Press to go back to the home page.
COFFEE TEMPERATURE
To modify the temperature of the water supplied to make
the coffee, proceed as follows:
1) Press (B2) to enter the menu;
2) Press (B10) or (B8) until the display (B)
shows Coffee temperature together with the current
selection (Low, Medium, High or Max);
3) Press to select the required temperature;
4) Press to go back to the home page.
SELECTING THE LANGUAGE
To modify the language of the display (B), proceed as
follows:
1) Press (B2) to enter the menu;
2) Press (B10) or (B8) until the display shows
Set language;
3) Press : press or until the flag corresponding to
the required language is shown and then select it;
4) Press 2 times to go back to the home page.
SOUND NOTIFICATION
This paragraph explain how enable or disable the beep
emitted by the machine each time an icon is pressed or an
accessory is inserted/removed.
To disable or enable the beep, proceed as follows:
1) Press (B2) to enter the menu;
2) Press (B10) or (B8) until the display (B) shows
Beep;
3) Press to enable- or disable- the
sound notification;
4) Press to go back to the home page.
20
USING THE APPLIANCE
LIGHTS
This function enables or disables the lights (A6). The cup
lights (A18) come on each time coffee beverages are
produced, hot milk is made and during each rinse cycle and
turn off after a few seconds.
To disable or enable this function, proceed as follows:
1) Press (B2) to enter the menu;
2) Press (B10) or (B8) until the display (B) shows
Cup lighting;
3) Press to enable-or disable -the
lights;
4) Press to go back to the home page.
DEMO MODE
By enabling this mode, the main functions of the machine
are shown on the display:
1) Press (B2) to enter the menu;
2) Press (B10) or (B8) until the display shows
Demo mode;
3) Press to start the demo;
4) To exit from the demo mode, first turn the appliance off
by pressing the button (A7). Press again the button
to go back to the home page.
DEFAULT VALUES
This resets all menu settings and programmed quantities
back to the default values (with the exception of the
language which remains as set).
To reset the default values, proceed as follows:
1) Press (B2) to enter the menu;
2) Press (B10) or (B8) until the display (B) shows
Default values. Press ;
3) Press Reset all to reset all the profiles to the
original parameters, otherwise select the required profile
(e.g. User 1);
4) Return to factory: press to confirm (or
to leave parameters unaltered);
5) Factory settings: press to confirm.
STATISTICS
This function displays statistical data relating to the
machine. To display the statistics, proceed as follows:
1) Press (B2) to enter the menu;
2) Press (B10) or (B8) until the display (B) shows
Statistics;
3) Press : it is possible to check all the available
statistics by pressing or ;
4) Press : to go back to the home page.
21
USING THE APPLIANCE
MAKING COFFEE
SELECTING THE COFFEE AROMA
Select the required aroma from the home page by pressing
AROMA (B6):
(see “Making coffee using
pre-ground coffee”)
AROMA EXTRA LIGHT
LIGHT AROMA
MEDIUM AROMA
STRONG AROMA
X-STRONG AROMA
Custom (if programmed) /
Standard
After delivering the beverage, the aroma setting is reset to
the value.
SELECTING THE COFFEE QUANTITY
From the home page select the required quantity of coffee
in the cup by pressing QUANTITY (B7):
Small size (SMALL)
Medium size (MEDIUM)
Large size (LARGE)
Extra large size
(EXTRA LARGE)
Custom quantity (if
programmed) / Standard
quantity
After delivering the beverage, the quantity setting is reset to
the value.
MAKING COFFEE USING COFFEE BEANS
CAUTION
Do not use green, caramelised or candied
coffee beans as they could stick to the
coffee mill and make it unusable.
1) Fill the beans container (A16) (Fig. 24 ) with coffee
beans;
Fig. 24
2) Place a cup under the coffee spout (A13);
3) Lower the spout so that it is as near as possible to the
cup (Fig. 25 ): this helps achieve a better cream;
Fig. 25
4) Press (B10) or (B8) until the required coffee is
displayed;
5) Then select your required coffee from the home page:
• Espresso
• Doppio+
• Coffee
• Long
• 2X Espresso
22
USING THE APPLIANCE
• Americano
6) Preparation begins and the display (B) shows the image
of the selected beverage together with a progress bar
which gradually fills as preparation proceeds.
NOTE
• It is possible to prepare 2 cups of
Espresso coffee at the same time by
also pressing 2X during the
preparation of 1 Espresso (the image
remains shown on the display for a few
seconds at the start of preparation).
• While the machine is making coffee,
delivery can be interrupted at any time
by pressing .
• As soon as delivery has ended, to
increase the quantity of coffee in the cup,
just press : once the desired
quantity is reached, press .
Once the coffee has been made, the appliance is ready to
make the next beverage.
NOTE
Various alarm messages may be displayed
while using the appliance (Fill water
tank with fresh water, etc.).
Their meaning is explained in section
Displayed messages.
• For hotter coffee, see paragraph Tips for
a hotter coffee.
• If the coffee comes out in drops, too
weak and not creamy enough or too cold,
read the tips in section Adjusting the
coffee mill and the Troubleshooting
chapter.
• Preparation of each coffee can be
customised (see sections Customising
beverages and Memorising your
personal profile”).
• If "Energy Saving" mode is active, the
first coffee may take a few seconds
before it is delivered.
MAKING COFFEE USING PRE-GROUND COFFEE
CAUTION
Never add pre-ground coffee when the
machine is off in order to avoid it spreading
through the inside of the machine and
making it dirty. This could damage the
appliance.
CAUTION
Never use more than 1 level measure (C2)
or it could dirty the inside of the coffee
machine or block the funnel (A4).
NOTE
If you use pre-ground coffee, you can only
make one cup of coffee at a time.
1) Repeat Press Aroma (B6) until the display (B)
shows (pre-ground).
2) Open the cover (A15) and the pre-ground door (A23).
3) Make sure the funnel (A21) is not blocked, then add one
level measure of pre-ground coffee (Fig. 26 ).
Fig. 26
4) Place a cup under the coffee spouts (A13) (Fig. 25 ).
5) Then select your required coffee (Espresso, coffee,
Long, etc.) from the home page;
6) Preparation begins and the image of the selected
beverage appears on the display, together with a
progress bar which gradually fills as preparation
progresses.
23
USING THE APPLIANCE
NOTE
• While the machine is making coffee,
delivery can be interrupted at any time
by pressing .
• As soon as delivery has ended, to
increase the quantity of coffee in the cup,
just press : once the
desired quantity is reached, press
.
Once the coffee has been made, the appliance is ready to
make the next beverage.
CAUTION
Making Long coffee :
Halfway through preparation, the display
will show message Add pre-ground
coffee. Add one level measure of pre-
ground coffee and press .
ADJUSTING THE COFFEE MILL
The coffee mill should not require adjusting, at least initially,
because it has already been set by default in order to
prepare coffee correctly.
However, if after making the first few coffees you find that
the coffee is either too weak and not creamy enough or
delivery is too slow (a drop at a time), this can be corrected
by adjusting the grinding adjustment dial (Fig. 27 ).
Fig. 27
NOTE
The grinding adjustment dial must only be
turned when the coffee mill is in operation
during the initial phase of coffee
preparation.
24
USING THE APPLIANCE
If the coffee comes out too slowly or does not come out at
all, a message will be shown Ground too fine. Adjust
grind level, turn the coffee mill dial one or two clicks
clockwise.
Fig. 28
For fuller bodied creamier coffee, turn one click anti
clockwise towards 1 (do not turn more than one click at a
time otherwise the coffee could come out one drop a drop
at a time).
Fig. 29
The effect of these adjustments will only be evident after at
least 2 cups of coffee have been delivered. If this
adjustment does not obtain the desired result, repeat the
correction by turning the dial another click.
TIPS FOR A HOTTER COFFEE
It is recommended to:
• carry out a rinse cycle by selecting the "Rinsing" function
in the settings menu (paragraph RINSING);
• warm the cups with hot water (using the hot water
function, see section DELIVERING HOT WATER);
• increase the coffee temperature in the settings menu
(see section Coffee temperature).
25
USING THE APPLIANCE
COFFEE RECIPES
ESPRESSO
ORIGIN
Italy
PROCESS Grinding
Brewing
Coffee powder
Pre-infusion
Infusion
6-11gr (according to aroma)
high pressure (9-12 bar)
RESULT IN CUP Default Quantity
Cream
Taste
~ 40ml
compact and nut-coloured
intense
OCCASION OF USE short-term pleasure, every moment of the day.
COFFEE
ORIGIN Germany & Central Europe
PROCESS Grinding
Brewing
Coffee powder
Pre-infusion
Infusion
6-11gr (according to aroma)
high pressure (9-12 bar)
RESULT IN CUP Default Quantity Cream
Cream
Taste
~ 180ml
thinner than espresso
balanced and delicate
OCCASION OF USE long-lasting pleasure, every moment of the day
LONG
ORIGIN USA, Australia
PROCESS Grinding
Brewing
Coffee powder
Pre-infusion
Infusion
2 grindings of 5-9gr
(according to aroma)
no pre infusion
impulse mode lower
pressure than espresso
RESULT IN CUP Default Quantity
Cream
Taste
~ 160ml
thinner and lighter than
espresso
perfect for drip coffee lovers
OCCASION OF USE long-lasting pleasure, every moment of the day
26
USING THE APPLIANCE
DOPPIO+
ORIGIN
Italy
PROCESS Grinding
Brewing
Coffee powder
Pre-infusion
Infusion
15gr
reduced pre infusion
higher pressure than
espresso
RESULT IN CUP Default Quantity
Cream
Taste
~ 120ml
thicker and darker than
espresso
stronger than espresso
OCCASION OF USE need for energy
AMERICANO
ORIGIN USA, UK
PROCESS Grinding
Brewing
Coffee powder
Pre-infusion
Infusion
6-11gr (according to aroma)
•
high pressure (9-12 bar)
RESULT IN CUP Default Quantity
Cream
Taste
~ 150ml
thinner and lighter than
espresso
Light and delicate
OCCASION OF USE need for energy
27
USING THE APPLIANCE
MAKING MILK-BASED HOT DRINKS
NOTE
To avoid milk with little froth or large
bubbles, always clean the milk container lid
(D2) and hot water connection nozzle (A9)
as described in sections Cleaning the milk
container after use, Cleaning the milk
container (D) and Cleaning the hot water/
steam connection nozzle.
FILLING AND ATTACHING THE MILK CONTAINER
Remove the lid (D2) (Fig. 30 );
Fig. 30
Fill the milk container (D3) with a sufficient quantity of milk,
not exceeding the MAX level marked on the container (Fig.
31 ). Each mark on the side of the container corresponds to
about 100 ml of milk;
Fig. 31
NOTE
For a denser and more even froth, you
must use skimmed or partially skimmed
milk at refrigerator temperature (about 5℃).
If "Energy Saving" mode is enabled, there
may be a few seconds delay before the
beverage is delivered.
28
USING THE APPLIANCE
Make sure the milk intake tube (D4) is correctly inserted in
the bottom of the milk container lid (Fig. 32 );
Fig. 32
Place the lid back on the milk container;
Remove the hot water/steam spout (C6) (Fig. 33 );
Fig. 33
By pushing the bottom attach the milk container (D) to the
nozzle (A10) (Fig. 34 ): the machine will let out a noise
signal (if the sound notification function is enabled);
Fig. 34
Place a sufficiently large cup under the coffee spouts (A13)
and frothed milk spout (D5); adjust the length of the milk
spout, to move it nearer to the cup, simply pulling it
downwards (Fig. 35 ).
Fig. 35
Follow the instructions below for each function.
19
29
USING THE APPLIANCE
ADJUSTING THE AMOUNT OF FROTH
Turn the froth adjustment dial (D1) on the milk container lid,
to adjust the amount of froth on the milk delivered while
making the drinks. Follow the tips in the table below:
DIAL POSITION RECOMMENDATION
No froth
Caffelatte (hot milk)
Min. froth
Latte macchiato
Max. froth
Cappuccino (frothed milk)
MAKING MILK-BASED DRINKS AUTOMATICALLY
Fill the milk container (D) and attach it as described above:
Select the required beverage from the homepage:
• Cappuccino
• Latte macchiato
• Caffelatte
• Hot milk
• Cappuccino+
• Espresso macchiato
• Flat white
• Cappuccino mix
On the display (B) the machine recommends turning the
foam adjustment dial (D1) based on the foam requirements
for the original recipe: therefore turn the dial on top of the
milk container lid (D2) and confirm the selection by
pressing .
After a few seconds, preparation begins automatically and
an image of the selected beverage appears on the display,
together with a progress bar which gradually fills as
preparation progresses.
NOTE
General indications when preparing all milk
based drinks
1) press to interrupt preparation
completely and go back to the
homepage.
2) press to interrupt milk or coffee
delivery and move on to the next
delivery (if applicable) to complete the
beverage.
3) At the end of delivery, to increase the
quantity of coffee in the cup, press
4) Preparation of each milk based drink can
be customised (see sections
Customising beverages and Memorising
your personal profile).
5) Do not leave the milk container out of the
fridge for a longtime: as the temperature
increases (5℃ ideal), the quality of the
foam decreases.
Once the coffee has been made, the
appliance is ready to make the next
beverage.
30
USING THE APPLIANCE
CLEANING THE MILK CONTAINER AFTER USE
DANGER
The following cleaning operations should
be performed each time a milk beverage is
delivered.
When cleaning the internal tubes of the
milk container, a little hot water and steam
leak out of the frothed milk spout (D5).
Avoid contact with splashes of water. Each
time a milk function is used, Turn milk
froth adjustment knob to <CLEAN>
appears on the display and the milk frother
lid must be cleaned:
1) Leave the milk container (D3) in the machine (you do
notneed to empty it);
2) Place a cup or other recipient under the frothed milk
spout (Fig. 36 );
Fig. 36
3) Turn the foam adjustment dial (D1) to CLEAN (Fig. 37 ):
Cleaning milk container (Fig. 38 ) appears on the
display (B) together with a bar which gradually fills as
cleaning proceeds. Cleaning stops itself automatically;
Fig. 37
Fig. 38
21
31
USING THE APPLIANCE
4) Turn the dial back to one of the froth selections;
5) Remove the milk container and always clean the steam
connection nozzle (A10) with a clean cloth (Fig. 39 ).
Fig. 39
NOTE
• If a number of milk based drinks need to
be made, only clean the milk container
after preparing the last beverage. To
proceed with making the next beverages,
when the CLEAN message is displayed,
press
• If the milk container does not get
cleaned, the symbol appears on the
display as a reminder that the milk
container needs cleaning.
• The milk container can be kept in the
refrigerator.
• In some cases, to carry out the cleaning
the appliance requires a short time to
heat up.
DELIVERING HOT WATER
DANGER
Do not leave the appliance unattended
while hot water is being delivered.
• Make sure the hot water/steam spout (C6) is attached
correctly to the hot water/steam connection nozzle
(A10);
• Place a container under the spout (as close as possible
to avoid splashes);
• Select Hot water from the homepage. The
corresponding image appears on the display (B),
together with a progress bar which fills gradually as
preparation proceeds;
• The machine delivers hot water, then delivery stops
automatically. To interrupt hot water delivery manually,
press
NOTE
If "Energy Saving" mode is active, there
may be a few seconds delay before hot
water is delivered.
Preparation of hot water can be customised
(see sections Customising beverages and
Memorising your personal profile).
23
32
USING THE APPLIANCE
STEAM DELIVERY
DANGER
Do not leave the appliance unattended
while steam is being delivered.
1) Make sure the hot water/steam spout (C6) is attached
correctly to the hot water/steam connection nozzle
(A10);
2) Fill a container with the liquid to be heated or frothed and
immerse the hot water/steam spout in the liquid;
3) Select Steam from the homepage. The
corresponding image appears on the display (B),
together with a progress bar which fills gradually as
preparation proceed sand after a few seconds, steam to
heat the liquid is delivered from the hot water/steam
spout;
4) When the required temperature or level of froth is
reached, interrupt steam delivery by pressing
CAUTION
Always stop steam delivery before
extracting the container containing the
liquid to avoid burns from splashes.
NOTE
If “Energy saving” mode is active, there
may be a few seconds delay before steam
is delivered.
TIPS FOR USING STEAM TO FROTH MILK
When choosing the size of the container, bear in mind that
the liquid doubles or triples in volume.
For a richer denser froth, use skimmed or partially skimmed
milk at refrigerator temperature (about 5℃).
For a creamier froth, rotate the container with slow
movements in an upward motion.
To avoid milk with poor froth or large bubbles, always clean
the spout (C6) as described in the following paragraph.
CLEANING THE HOT WATER/STEAM SPOUT AFTER
USE
Always clean the hot water/steam spout (C6) after use to
avoid the build-up of milk residues and prevent it from
clogging.
1) Place a container under the hot water/steam spout and
let a little water out (see section DELIVERING HOT
WATER). Then stop the delivery of hot water by pressing
.
2) Wait a few minutes for the hot water/steam spout to cool
down; then extract it (Fig. 33 ). Hold the spout steady
with one hand and with the other, turn and detach the
cappuccino maker pulling it downwards (Fig. 40 ).
Fig. 40
3) Also remove the steam connection nozzle by pulling it
downwards (Fig. 40 ).
4) Check the hole in the connection nozzle is not blocked. If
necessary, clean using a toothpick.
5) Wash all parts of the spout thoroughly with a sponge and
warm water.
6) Attach the connection nozzle and the cappuccino maker
onto the spout by pushing it upwards and turning it
clockwise until it is secure.
33
USING THE APPLIANCE
MILK-BASED RECIPES
CAPPUCCINO
ORIGIN
Italy
PROCESS Coffee
Milk
Milk foam
Delivery order
balanced (~ 80ml)
balanced (~ 70ml)
maximum level
milk first, coffee afterwards
RESULT IN CUP
Visual
Milk foam
separate layers of foam, coffee and
milk
white with milky taste
OCCASION OF USE every moment of the day, people who want to taste coffee and milk separately
CAPPUCCINO+
ORIGIN
Italy
PROCESS Coffee
Milk
Milk foam
Delivery order
Doppio+ (~ 120ml)
~ 70ml
maximum level
milk first, coffee afterwards
RESULT IN CUP
Visual
Milk foam
darker than cappuccino
separate layers of foam, coffee and
milk, with milky taste
OCCASION OF USE need for energy, people who want a cappuccino with a strong coffee taste
CAPPUCCINO MIX
ORIGIN
Italy
PROCESS Coffee
Milk
Milk foam
Delivery order
balanced (~ 80ml)
balanced (~ 70ml)
maximum level
coffee first, milk afterwards
RESULT IN CUP
Visual
Milk foam
uniformly brown milk drink
light brown with coffee taste
OCCASION OF USE every moment of the day, people who loves melted milk and coffee tastes
34
USING THE APPLIANCE
LATTE MACCHIATO
ORIGIN
Italy
PROCESS Coffee
Milk
Milk foam
Delivery order
~ 60ml
~ 90ml
medium level
milk first, coffee afterwards
RESULT IN CUP
Visual
Milk foam
separate layers of foam, coffee and
milk
white with milky taste
OCCASION OF USE every moment of the day, people who want to taste coffee and milk separately
CAFFELATTE
ORIGIN
Italy
PROCESS Coffee
Milk
Milk foam
Delivery order
~ 60ml
~ 240ml
medium level
milk first, coffee afterwards
RESULT IN CUP
Visual
Milk foam
separate layers, coffee and milk
little layer of white foam with milky
taste
OCCASION OF USE every moment of the day, people who want to taste coffee and milk separately
ESPRESSO MACCHIATO
ORIGIN
Italy
PROCESS Coffee
Milk
Milk foam
Delivery order
6-11gr (according to aroma) (~ 30ml)
few drops (~ 20ml)
maximum level
coffee first, milk afterwards
RESULT IN CUP
Visual
Milk foam
black with one thin layer or milk foam
OCCASION OF USE every moment of the day, people who want to taste a slightly sweet espresso
35
USING THE APPLIANCE
CUSTOMISING BEVERAGES
The aroma (for drinks where required) and length of the
drinks can be customised.
1) Make sure that the profile for which customising the drink
is required is active: it is actually possible to select the
drinks MY for all 6 profiles ;
2) From the homepage, press (B1);
3) Choose the beverage you wish to customise in order to
access the customising screens: the relative
accessories mustbe inserted
4) (Beverages with coffee only) Choose aroma: Select the
required aroma by pressing or and press ;
5) Customising coffee or water quantity:
Preparation begins and the appliance displays the
quantity customising screen in the form of a vertical bar.
The star alongside the bar represents the current
quantity set.
6) When the amount reaches the minimum quantity you
can set, the display shows .
7) Press when the required quantity in the cup is
reached.
8) Save new settings?: Press YES or NO.
The appliance confirms if the values have been saved or
not (depending on the previous selection): press .
The appliance goes back to the homepage.
NOTE
• Milk based drinks: the coffee aroma is
saved first, followed by the quantity of
first milk, then coffee;
• Hot water: the appliance supplies hot
water: press to save the
desired quantity.
• It is possible to come out of
programming by pressing : the
values will not be saved.
MEMORISING YOUR PERSONAL PROFILE
The appliance allows you to memorise 6 different profiles,
each associated with a different icon.
In every profile the customised My aroma and Size values
are saved (see section Customising beverages ) and the
order in which all the beverages are displayed is based on
the frequency of selection.
To select or enter a profile, press on the profile currently in
use (B11), press (B10) or (B8) until the required
profile is displayed, then press on the profile.
NOTE
Profile Guest: select this profile to
deliver beverages with the default settings.
The function is not active.
36
CLEANING
Clean all the components thoroughly, taking particular care
with parts in contact with the coffee and milk.
Cleaning and user maintenance shall not be made by
children without supervision. Never immerse the appliance
in water.
CAUTION
To prevent damage to the appliance do not
use alkaline cleaning agents when cleaning,
use a soft cloth and a mild detergent.
CLEANING AND MAINTENANCE OF
MATERIALS IN CONTACT WITH FOOD
• The first time you use the appliance, or if it is not used
for more than 3 or 4 days, rinse all removable
accessories which may come into contact with water or
milk with hot water.
• If the appliance is not used for more than 3 or 4 days,
before making the first beverage, rinse the water circuit
as described in this Instruction for Use.
• You should carry out automatic cleaning and guided
maintenance scrupulously when proposed by the
appliance through the display or the lights described in
the manual.
• Fill with fresh drinking water.
• Empty the water tank if the appliance is not used for
extended periods (holidays etc.).
• Replace the water if the appliance is not used for more
than two days.
CLEANING THE MACHINE
The following parts of the machine must be cleaned
regularly:
• appliance internal circuit;
• coffee grounds container (A4);
• drip tray (A14);
• water tank (A12);
• coffee spouts (A13);
• pre-ground coffee funnel (A21);
• infuser (A5), accessible after opening the service door
(A2);
• milk container (D);
• water/steam connection nozzle (A10);
• control panel (B).
IMPORTANT
Do not use solvents, abrasive detergents or
alcohol to clean the coffee machine. It is
not necessary to use chemical products to
clean the machine.
None of the components of the appliance
can be washed in a dishwasher with the
exception of the milk container (D).
Do not use metal objects to remove
encrustations or coffee deposits as they
could scratch metal or plastic surfaces.
CLEANING THE APPLIANCE INTERNAL
CIRCUIT
If the appliance is not used for more than 3/4 days, before
using it again, we strongly recommend switching it on and:
• performing 2/3 rinse cycles by selecting the "Rinse"
function (paragraph RINSING;
• delivering hot water for a few seconds (section
DELIVERING HOT WATER).
NOTE
After cleaning, it is normal for the grounds
container (A4) to contain water.
37
CLEANING
CLEANING THE COFFEE GROUNDS
CONTAINER
When the display (B) shows the message Empty grounds
container (Fig. 41 ) the grounds container must be
emptied and cleaned. The appliance cannot be used to
make coffee until the grounds container (A4) has been
cleaned. Even if not full, the empty grounds container
message is displayed 72 hours after the first coffee has
been prepared (for the 72 hours to be calculated correctly,
the machine must never be turned off with the main switch).
Fig. 41
To clean (with the machine on):
1) Open the bottom door by rotating it downwards (Fig. 42 ).
Fig. 42
2) Open the door.
3) Remove the drip tray (A14) (Fig. 43 ), empty and clean it.
Fig. 43
4) Carefully empty and clean the coffee grounds container
(A4) taking care to remove all the residue that can be
deposited on the bottom: the brush provided (C5)
features a spatula especially for this job.
IMPORTANT
When removing the drip tray it is obligatory
to always empty thegrounds container even
if it contains few grounds. If this is not done,
when you make the next coffees, the
grounds container may fill up more than
expected and clog the machine.
38
CLEANING
CLEANING THE DRIP TRAY
The drip tray (A14) is fitted with a level indicator (red)
showing the level of water it contains (Fig. 44 ). Before the
indicator protrudes from the cup tray (A1), the drip tray
must be emptied and cleaned, otherwise the water may
flow over the edge and damage the appliance, the surface
it rests on or the surrounding area.
Fig. 44
To remove the drip tray, proceed as follows:
• Open the door (Fig. 42 ). Remove the drip tray and
coffee grounds container (A4) (Fig. 43 );
• Empty the drip tray and grounds container and wash
them;
• Replace the drip tray complete with grounds container.
CLEANING THE INSIDE OF THE COFFEE
MACHINE
DANGER
Before cleaning internal parts, the machine
must be turned off (see section TURNING
THE APPLIANCE OFF) and unplugged
from the mains power supply. Never
immerse the coffee machine in water.
• Check regularly (about once a month)
that the inside of the appliance
(accessible after removing the drip tray -
A14) is not dirty.
• If necessary, remove coffee deposits
with the brush (C5) supplied and a
sponge. Remove all the residues with a
vacuum cleaner (Fig. 45 ).
Fig. 45
CLEANING THE WATER TANK
Clean the water tank (A12) regularly (about once a month)
and whenever you replace the water softener filter (C4) (if
provided) with a damp cloth and a small amount of mild
washing up liquid.: rinse carefully before filling and
replacing the tank;
Remove the filter (if present) and rinse with running water;
Replace the filter (if provided), fill the tank with fresh water
and replace the tank;
(Models with water softener filter only) Deliver about 500 ml
of hot water to reactivate the filter.
39
CLEANING
CLEANING THE COFFEE SPOUTS
Clean the coffee spouts (A13) regularly with a sponge or
cloth (Fig. 46 );
Fig. 46
Check that the holes in the coffee spouts are not blocked. If
necessary, remove coffee deposits with a toothpick (Fig. 47
).
Fig. 47
CLEANING THE PRE-GROUND COFFEE
FUNNEL
Check regularly (about once a month ) that the pre-ground
coffee funnel (A21) is not blocked. If necessary, remove
coffee deposits with the brush (C5) supplied.
CLEANING THE INFUSER
The infuser must be cleaned at least once a month.
IMPORTANT
The infuser (A5) must not be removed
when the appliance is on. Do not use force
to remove the infuser.
1) Make sure the machine is correctly
turned off (see TURNING THE
APPLIANCE OFF).
2) Open the service door.
3) Remove the drip tray and waste coffee
container (Fig. 43 ).
4) Press the two coloured release buttons
inwards and at the same time pull the
infuser outwards (Fig. 48 ).
Fig. 48
IMPORTANT
Do not use washing up liquid to clean the
infuser to avoid removing the lubricant
applied to the inside of the piston.
1) Soak the infuser in water for about 5
minutes, then rinse.
2) After cleaning, replace the infuser (A5)
by sliding it onto the internal support and
pin at the bottom, then push the PUSH
symbol fully in until it clicks into place
(Fig. 49 ).
31
32
40
CLEANING
Fig. 49
NOTE
If you encounter difficulty inserting the
infuser, (before inserting it) you must adapt
it to the right dimension by pressing it
forcefully from the bottom and top as
shown in the figure Fig. 50 .
1) Once inserted, make sure the two
coloured release buttons have snapped
out (Fig. 51 ).
2) Replace the drip tray and waste coffee
container.
3) Close the service door.
Fig. 50
Fig. 51
41
CLEANING
CLEANING THE MILK CONTAINER (D)
Clean the milk container after each time you prepare milk,
as described below:
• Lift and remove the lid (D2);
• Extract the milk container (D3) from the thermal casing
(D6), holding it by the two side grips.
IMPORTANT
The thermal casing must not be filled or
immersed in water: to clean it wipe with a
damp cloth.
• Remove the milk spout (D5) and intake tube (D4).
• Turn the froth adjustment dial clockwise to the "INSERT"
position (Fig. 52 ) and pull off.
Fig. 52
• Wash all the components of the frother thoroughly with
hot water and mild washing-up liquid. All components
and the container are dishwasher safe, placing them in
the top basket of the dishwasher. Pay particular attention
to check in the hollow and groove under the dial (Fig. 53
) that no milk residues remain: scrape any residue from
the groove with a toothpick.
Fig. 53
• Rinse inside the froth adjustment dial seat (Fig. 54 ) and
the milk frother connector hole using running water.
Fig. 54
• Check as well that the intake tube and spout are not
clogged with milk residues.
• Replace the dial, lining up the arrow with the word
“INSERT”, the spout and milk intake tube.
• Place the milk container in the thermal casing.
• Place the lid back on the milk container.
CLEANING THE HOT WATER/STEAM
CONNECTION NOZZLE
Each time you prepare milk, clean the connection nozzle
(A13) with a sponge to remove milk residues deposited on
the seals (Fig. 39 ).
42
DESCALING
IMPORTANT
Before use, read the instructions and the
labelling on the de-scaler packaging.
You should use de-scaler authorised by the
manufacturer only. Using unsuitable de-
scaler and/or performing de-scaling
incorrectly may result in faults not covered
by the manufacturer's guarantee.
De-scale the appliance when the display (B) shows
message Descaling needed : to de-scale
immediately, press and follow the instructions from
point 4.
To postpone de-scaling to another time, press : on
the display the symbol is a reminder that the
appliance needs to be de-scaled (the message will be re-
proposed every time the machine is switched on).
To access the de-scaling menu:
• Press (B2) to enter the menu;
• Press (B10) or (B8) until the display shows
Descaling;
• Press to start the de-scaling cycle then follow the
instructions on the display;
• Remove water filter (Fig. 55 ):extract the water tank
(A12), remove the water softener filter (C4) (if present)
and empty the water tank. Press ;
Fig. 55
• Add descaler (up to level A) (Fig. 56 ); Pour the
de-scaler into the tank up to the level A marked inside
the tank (equal to one 100 ml pack); then add water (one
litre) up to level B; and put the water tank back in. Press
;
Fig. 56
• Empty grounds container (Fig. 43 ): remove, empty
and replace the drip tray (A14) and the ground container
(A4). Press ;
• Place 2.5l container under outlet: Place an
empty container with a minimum capacity of 2.5 litres
under the hot water/steam spout (C6) and coffee spouts
(A13) (Fig. 22 );
IMPORTANT
Hot water flows out of the hot water/steam
spout which contains acid. Take care to
avoid contact with splashes of this solution.
1) Press to confirm that you have
added the de-scaling solution. The
display shows Descaling Please
wait: the de-scale programme starts
and the de-scaler liquid comes out of the
hot water/steam and coffee spouts. A
series of rinses and pauses is
automatically carried out to remove all
the scale residues from the inside of the
coffee machine;
A
B
A
B
43
DESCALING
After about 25 minutes, de-scaling stops:
1) Rinse and fill water tank (Fig. 57 ): the appliance
is now ready for a fresh water rinsing cycle. Empty the
container used to collect the de-scaler solution and
extract the water tank, empty, rinse under running water,
fill with fresh water up to the MAX level and put back in
the appliance;
Fig. 57
2) Place 2.5l container under outlet: Place the
container used to collect the de-scaler solution empty
under the coffee spouts and hot water/steam spout (Fig.
22 ) again and press ;
3) Hot water is delivered first from the coffee spouts and the
display shows Rinsing Please wait;
4) When the water in the tank has run out, empty the
container used to collect the rinsing water;
5) (If the filter is installed) Insert filter into its
housing (Fig. 58 ). Press and extract the
water tank, reinsert the water softener filter if removed
previously;
Fig. 58
6) Rinse and fill water tank (Fig. 44 ): Fill the tank up
to the MAX level with fresh water;
7) Insert water tank (Fig. 20 ): Put the water tank back
in the appliance;
8) Place 2.5l container under outlet: Place the
empty container used to collect the de-scaler solution
under the hot water/steam spout (Fig. 22 ) and press
;
9) Hot water is delivered from the hot water/steam spout
and Rinsing Please wait is displayed.
10) Empty drip tray (Fig. 43 ): At the end of rinsing,
remove, empty and replace the drip tray (A14) and
grounds container (A4): press ;
11) For a few seconds Descaling complete will be
shown on the display; the appliance turn off.
De-scaling is complete.
NOTE
If the de-scaling cycle is not completed
correctly (e. g. no electricity) we
recommend repeating the cycle.
After de-scaling, it is normal for the grounds container (A4)
to contain water.
• If the water tank has not been filled to the max level, at
the end of de-scaling, the appliance requests a third
rinse to guarantee that the de-scaler solution has been
completely eliminated from the machine's internal
circuits. Before starting rinsing, remember to empty the
drip tray;
• The appliance may request de-scaling cycles at very
short intervals. This is normal and due to the appliance’s
advanced control system
44
PROGRAMMING WATER HARDNESS
PROGRAMMING WATER HARDNESS
The Descaling needed message is displayed after a
period of time established according to water hardness.
The appliance default is pre-set in manufacturing at "level
4" hardness. The machine can also be programmed
according to the hardness of the mains water in the various
regions so that the machine needs to be de-scaled less
often.
MEASURING WATER HARDNESS
Remove the "Total hardness test" indicator paper (C1)
provided from its packaging, attached to the instructions.
Immerse the paper completely in a glass of water for about
one second.
Remove the paper from the water and shake lightly. After
about a minute, 1, 2, 3, or 4 red squares form, depending
on the hardness of the water. Each square corresponds to
one level.
Fig. 59
1 Soft water
2 Slightly hard water
3 Hard water
4 Very hard water
SETTING WATER HARDNESS
NOTE
You should customize the water hardness
as soon as possible following the
instructions in below.
1) Press (B2) to enter the menu;
2) (B10) or (B8) until the display (B) displays
Water hardness;
3) To change the level selected, press the symbol itself until
the required level is displayed (Level 1 = soft water;
Level 4 = very hard water);
Press to go back to the homepage.
The machine is now reprogrammed with the new water
hardness setting.
le v e l. 1
le v e l. 2
le v e l. 3
le v e l. 4
45
WATER SOFTENER FILTER
Some models are fitted with a water softener filter (C4): if
your model is not equipped with one, we recommend
buying one through an authorised customer service centre.
To use the filter correctly, follow the instructions below.
INSTALLING THE FILTER
• Remove the filter (C4) from the packaging;
• Press (B2) to enter the menu;
• Press (B10) or (B8) until the display shows
Water filter;
• Press ;
• Turn the date indicator until the next 2
months are displayed (Fig. 60 ): turn the date
indicator disk until the next two months of use are
displayed. Press ;
Fig. 60
NOTE
the filter lasts about two months if the
appliance is used normally, if the coffee
machine is left unused with the filter
installed, it will last a maximum of 3 weeks.
1) Fill filter with water until it's completely
filled (Fig. 61 ): To activate the filter, run tap water
through the hole in the filter as shown in the figure until
water comes out of the openings at the side for more
than a minute. Press ;
Fig. 61
2) Extract the tank (A12) from the appliance and fill with
water.
3) Immerse filter in the water tank letting air
bubbles escape (Fig. 62 ): Insert the filter in the water
tank and immerse it completely for about ten seconds,
sloping it and pressing it lightly to enable the air bubbles
to escape. Press ;
Fig. 62
4) Insert filter into its housing and push it
down to the bottom: Insert the filter in the filter
housing (Fig. 58 ) and press as far as it will go. Press
;
5) Insert water tank: Close the tank with the lid (A15),
then replace the tank in the machine.
6) Place 0.5l container under outlet Press OK to
fill filter (Fig. 18 ): place the container under the
hot water/steam spout (C6) and press : delivery
starts and stops itself automatically.
46
WATER SOFTENER FILTER
The symbol appears on the display alongside the time
to indicate that the filter has been enabled. The coffee
machine can now be used.
REPLACING THE FILTER
Replace the filter (C4) when the display (B) shows the
message Replace water filter Press OK to start
: to replace immediately, press and follow the
instructions from point 4.
To postpone replacing the filter to another time, press
: on the display the symbol is a reminder that
the filter needs to be replaced.
To replace, proceed as follows:
1) Extract the water tank (A12) and exhausted filter;
2) Remove the new filter from the packaging;
3) Press (B2) to enter the menu;
4) Press (B10) or (B8) until the display shows
Water filter;
5) Press ;
6) The display shows Replace filter;
7) Press ;
8) Follow the operations described in the previous
paragraph from point 5.
The filter is now active and the coffee machine can be used.
NOTE
After two months (see date indicator) or
when the appliance has not been used for
3 weeks, you should replace the filter even
if the message has not yet been displayed.
REMOVING THE FILTER
If you want to use the appliance without the filter (C4), you
must remove it and notify the appliance of its removal.
Proceed as follows:
1) Extract the water tank (A12) and exhausted filter;
2) Press (B2) to enter the menu;
3) Press (B10) or (B8) until the display shows
Water filter;
4) Press ;
5) On the display Remove filter appears;
6) Press
7) Remove filter?: press (or to go back to the
settings menu, press );
8) Filter removed: the appliance has recognised
the change. Press to go back to the homepage.
47
DISPLAYED MESSAGES
DISPLAYED
MESSAGE
POSSIBLE
CAUSE
REMEDY
Fill water
tank with
fresh water
Water in the tank
(A12) is not
sufficient.
Fill the tank with water and/or insert it
correctly, pushing it as far as it will go
until it clicks into place.
Empty grounds
container
The grounds
container (A4) is
full.
Empty the grounds container and drip
tray (A14),clean and then replace
them. Important: when removing the
drip tray, the grounds container must
always be emptied, even if it contains
few grounds. If this is not done, when
you make the next coffees, the
grounds container may fill up more
than expected and clog the machine.
Insert ground
container
After cleaning, the
grounds container
(A4),has not been
replaced.
Remove the drip tray (A14) and insert
the grounds container
Add pre-
ground coffee
maximum one
measuring cup
The "pre-ground
coffee" function
has been
selected, but
without placing
any pre-ground
coffee in the
funnel (A21).
Place pre-ground coffee in the funnel
(Fig. 26 ) and repeat delivery
The funnel (A21)
for pre-ground
coffee, is clogged
Empty the funnel with the help of the
brush (C5) as described in par.
Cleaning the pre-ground coffee funnel.
48
DISPLAYED MESSAGES
DISPLAYED
MESSAGE
POSSIBLE
CAUSE
REMEDY
Add pre-
ground coffee
maximum one
measuring cup
A “LONG” coffee
with pre-ground
coffee has been
requested
Place pre-ground coffee in the funnel
(A21) (Fig. 26 ) and press to
continue and complete delivery.
Fill bean
container
The coffee beans
have run out.
Fill the beans container (A16 - Fig. 24
).
Ground too
fine. Adjust
grind level 1
level while in
operation
The grinding is
too fine and the
coffee is delivered
too slowly or not
at all.
Repeat coffee delivery and turn the
grinding adjustment dial (Fig. 27 ) one
click clockwise towards number 7
while the coffee mill is in operation. If
after making at least 2 coffees delivery
is still too slow, repeat the correction
procedure, turning the grinding
adjustment dial another click (par.
Adjusting the coffee mill). If the
problem persists, make sure the water
tank (A12) is fully inserted.
If the water
softener filter (C4)
is present, an air
bubble may have
been released
inside the circuit,
obstructing
delivery.
Insert the hot water/steam spout (C6)
in the appliance and deliver a little
water until the flow becomes regular.
Select a
milder taste
or reduce pre-
ground coffee
quantity
Too much coffee
has been used.
Select a milder taste by pressing
Aroma (B6) or reduce the quantity of
pre-ground coffee (maximum 1
measure).
49
DISPLAYED MESSAGES
DISPLAYED
MESSAGE
POSSIBLE
CAUSE
REMEDY
Insert water
outlet
The hot water
spout (C6) is not
inserted or is
inserted
incorrectly.
Insert the water spout as far as it will
go.
Insert milk
container
The milk
container (D) is
not inserted
correctly.
Insert the milk container as far as it will
go (Fig. 34 ).
Insert
brewing unit
After cleaning the
infuser (A19) has
not been replaced.
Insert the infuser as described in par.
Cleaning the infuser.
Water circuit
empty.Press OK
to start
filling
process
The water circuit
is empty
Press and allow water to drain
out of the spout (C6): the flow will stop
itself automatically.If the problem
persists, make sure the water tank
(A12) is fully inserted.
50
DISPLAYED MESSAGES
DISPLAYED
MESSAGE
POSSIBLE
CAUSE
REMEDY
Press OK to
start
cleaning
process or
turn milk
froth
adjustment
knob
The milk
container has
been inserted
with the froth
adjustment dial
(D1) in the
“CLEAN” position .
To proceed with the “CLEAN” function,
pressor turn the froth adjustment dial
to one of the milk positions.
Turn milk
froth
adjustment
knob to
<CLEAN> to
start
cleaning
Milk has been
delivered recently
and the tubes
inside the milk
container must be
cleaned (D).
Turn the froth adjustment dial (D1) to
“CLEAN” (Fig. 37 ).
Turn the milk
froth
adjustment
knob to milk
position
The milk
container has
been inserted
with the froth
adjustment dial
(D1) in the
“CLEAN” position
Turn the dial to the required froth
position.
Descaling
needed.Press
OK to start
(~45min)
Indicates that the
machine must be
de-scaled.
Press to start de-scaling or
press to de-scale later. The de-
scaling procedure described in section
DESCALING needs to be performed.
Replace water
filter. Press
OK to start
The water
softener filter (C4)
is exhausted.
Press to replace or remove the
filter, or to carry out the
procedure later. Follow the instructions
in section WATER SOFTENER
FILTER.
51
DISPLAYED MESSAGES
DISPLAYED
MESSAGE
POSSIBLE
CAUSE
REMEDY
General
alarm: refer
to user manual
The inside of the
appliance is very
dirty.
Clean the inside of the appliance
thoroughly, as described in section
CLEANING. If the message is still
displayed after cleaning, contact an
authorised Customer Service centre.
General
alarm: refer
to user manual
Reminder that
appliance needs
de-scaling and/or
the filter (C4)
must be replaced.
The de-scaling procedure described in
section DESCALING needs to be
performed as soon as possible and/or
the filter needs replacing or removing
as described in section WATER
SOFTENER FILTER.
General
alarm: refer
to user manual
Reminder that
tubes inside the
milk container (D)
must be cleaned.
Turn the froth adjustment dial (D1) to
“CLEAN” (Fig. 37 ).
General
alarm: refer
to user manual
Reminder that
filter (C4) must be
replaced.
Replace the filter or remove it as
described in section WATER
SOFTENER FILTER.
General
alarm: refer
to user manual
Reminder that
machine must be
de-scaled.
The de-scaling procedure described in
section DESCALING needs to be
carried out as soon as possible.
General
alarm: refer
to user manual
Indicates that the
auto-start function
is enabled.
To disable the function, proceed as
described in par. Auto-start.
General
alarm: refer
to user manual
Energy saving is
enabled
To disable energy saving, proceed as
described in par. Energy saving.
General
alarm: refer
to user manual
Indicates that the
filter (C4) has
been enabled
To remove the filter, proceed as
described in section WATER
SOFTENER FILTER.
52
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE
REMEDY
The coffee is not hot.
The cups were not preheated. Warm the cups by rinsing them with hot water.
NOTE
The hot water function can be
used.
The infuser has cooled down because 2/3
minutes have elapsed since the last coffee
was made.
Before making the coffee, heat the infuser by
rinsing using the rinse function (see par.
RINSING).
A low coffee temperature is set. Set a hotter coffee temperature in the menu
(see par. Coffee temperature).
The coffee is weak or
not creamy enough.
The coffee is ground too coarsely.
Turn the grinding adjustment dial one click
anticlockwise towards number 1 while the
coffee mill is in operation (Fig. 27 ). Continue
one click at a time until coffee delivery is
satisfactory. The effect can only be noticed
after delivering 2 coffees (see par. Adjusting
the coffee mill).
The coffee is unsuitable. Use coffee for espresso machines.
The coffee is
delivered too slowly or
a drop at a time.
The coffee is ground too finely.
Turn the grinding adjustment dial one click
clockwise towards number 7 while the coffee
mill is in operation (Fig. 27 ). Continue one
click at a time until coffee delivery is
satisfactory. The effect can only be noticed
after delivering 2 coffees (see par. Adjusting
the coffee mill).
Coffee does not come
out of one or both of
the spouts.
The coffee spouts (A13) are blocked. Clean the spouts with a toothpick (Fig. 47 ).
The appliance is not
producing coffee
The appliance detects impurities in its system:
the display shows Cleaning.
Wait for the appliance to be ready for use
again and reselect the required beverage.
Contact an Authorised Customer Service
Centre if the problem persists.
The appliance does
not come on
It is not plugged into the socket.
Plug into the mains socket (Fig. 15 ).
The main switch (A21) is not turned on. Press the main switch (Fig. 16 ).
The infuser cannot be
extracted
The appliance has not been turned off
correctly
Turn the appliance off by pressing the
button (A19) (see section TURNING THE
APPLIANCE OFF).
At the end of de-
scaling, the appliance
requests a third rinse
During the two rinse cycles, the water tank
(A12) was not filled to the MAX level
Follow the instructions displayed by the
appliance, first emptying the drip tray (A14) to
avoid the water overflowing.
The milk does not
come out of the milk
spout (D5)
The lid (D2) of the milk container (D) is dirty Clean the milk container lid as described in par.
Cleaning the milk container (D).
53
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE
REMEDY
The milk contains
large bubbles and
squirts out of the milk
spout (D5) or there is
little froth
The milk is not cold enough or is not semi-
skimmed or skimmed.
Use fully skimmed or semi-skimmed milk at
refrigerator temperature (about 5℃). If the
result is not as you wished, try changing brand
of milk.
The froth adjustment dial (D1) is incorrectly
adjusted.
Adjust following the instructions in section
Adjusting the amount of froth.
The milk container lid (D2) or froth adjustment
dial (D1) is dirty
Clean the milk container lid and froth
adjustment dial as described in par. Cleaning
the milk container (D).
The hot water/steam connection nozzle (A13)
is dirty.
Clean the connection nozzle as described in
par. Cleaning the hot water/steam spout after
use.
The machine emits
noises or small puffs
of steam while not in
use
The machine is ready for use, or has recently
been turned off, and condensate is dripping
into the vaporiser which is still hot.
This is part of normal operation. To limit this,
empty the drip tray.
TROUBLESHOOTING AND REPAIRS
In the event of problems, follow the information given in the sections Displayed messages and Troubleshooting. If this does
not resolve the problem, you should consult customer services. For repairs, contact Customer Services Technical
Assistance.
54
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