Rev.22.09
REFRIGERATOR
COS-FDR223GWSS
OWNER’S MANUAL
READ AND SAVE THESE INSTRUCTIONS.
FOR RESIDENTIAL USE ONLY.
PLEASE LEAVE THESE INSTRUCTIONS WITH THIS UNIT FOR
THE OWNER.
PLEASE RETAIN THESE INSTRUCTIONS FOR FUTURE
REFERENCE.
IMPORTANT:
INSTALLER:
OWNER:
FRENCH DOOR REFRIGERATOR
1
THANK YOU FOR YOUR PURCHASE
Thank you for your purchase. We know that you have many brands and
products to choose from and we are honored to know that you have decided
to take one of our products into your home and hope that you enjoy it.
COSMO Appliances are designed according to the strictest safety and
performance standard for the North American market. We follow the most
advanced manufacturing philosophy. Each appliance leaves the factory after
thorough quality inspection and testing. Our distributors and our service
partners are ready to answer any questions you may have regarding how to
install, use and case for your products. We hope that this manual will help you
learn to use the product in the safest and most effective manner.
Before using this product, please read through this manual carefully.
Keep
this user manual in a safe place for future reference. Please ensure that other
persons using this product are familiar with these instructions as well.
If you have any questions or concerns, please contact the dealer from whom you
purchased the product, or contact our Customer Support at:
1-888-784-3108
Reach us online at:
www.cosmoappliances.com
2
TABLE OF CONTENTS
REFRIGERATOR SAFETY ...................................................................................... 3
Important Safety Instructions ................................................................................. 4
PRODUCT OVERVIEW ......................................................................................... 9
INSTALLATION INSTRUCTIONS .......................................................................... 11
Unpacking the Refrigerator ................................................................................... 12
Choosing the Proper Location ............................................................................... 13
Dimensions and Clearances ................................................................................ 14
Removing/Assembling Handles ............................................................................ 15
Removing/Assembling Doors and Drawers ........................................................ 17
Connecting to the House Water Line .................................................................. 24
Complete Installation ............................................................................................. 30
Leveling ................................................................................................................... 31
Leveling the Refrigerator Doors ......................................................................... 31
OPERATION ....................................................................................................... 33
Before Use ................................................................................................................ 33
Control Panel ........................................................................................................... 35
Icemaker and Water Dispenser ............................................................................ 39
Crispers ....................................................................................................................... 41
Full-Width Drawer................................................................................................... 42
Refrigerator Shelves ............................................................................................... 42
Door Bins ................................................................................................................... 43
MAINTENANCE & CARE .................................................................................... 43
General Cleaning .................................................................................................... 43
Water Filter ............................................................................................................... 45
Compartment LED Light ......................................................................................... 49
TROUBLESHOOTING .......................................................................................... 51
LIMITED WARRANTY ......................................................................................... 61
3
REFRIGERATOR SAFETY
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on
your appliance. Always read and obey all safety messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards
that can kill or hurt you and others.
All safety messages will follow the safety alert
symbol and either the word "WARNING" or
"CAUTION." These words mean:
You can be killed or seriously injured if you
don't follow instructions.
WARNING
CAUTION
A potentially hazardous situation which, if not
avoided, could result in minor or moderate
injury.
All safety messages will tell you what the potential hazard is, tell you how
to reduce the chance of injury, and tell you what can happen if the
instructions are not followed.
California Proposition 65 Warning
WARNING:
Cancer and Reproductive Harm - www.P65Warnings.ca.gov.
4
IMPORTANT SAFETY INSTRUCTIONS
injury when using your refrigerator, follow these basic
safety precautions:
• This refrigerator must be properly
installed and located in
accordance with the installation
instructions before it is used.
• Unplug the refrigerator before
making repairs or cleaning.
NOTE: Repairs must be
performed by a qualified service
professional.
• Replace all parts and panels
before operating.
• Do not use an extension cord.
• Do not store or use gasoline or
other flammable vapors and
liquids in the vicinity of this or any
other appliance.
• Do not store explosive substances
such as aerosol cans with a
flammable propellant in this
appliance.
• To prevent suffocation and
entrapment hazards to children,
remove the fresh food and
freezer doors from any
refrigerator before disposing of it
or discontinuing its use.
• To avoid serious injury or death,
children should not stand on, or
play in or with the appliance.
• Children and persons with
reduced physical, sensory or
mental capabilities or lack of
experience and knowledge can
use this appliance only if they are
supervised or have been given
instructions on safe use and
understand the hazards involved.
• This appliance is intended to be
used in household and similar
applications such as: staff kitchen
areas in shops, offices and other
working environments; farm
houses; by clients in hotels,
motels, bed & breakfast and
other residential environments;
catering and similar non-retail
applications.
• Do not apply harsh cleaners to
the refrigerator. Certain cleaners
will damage plastic which may
cause parts such as the door or
door handles to detach
unexpectedly.
• Connect to potable water supply
only. A cold water supply is
required for automatic icemaker
operation. The water pressure
must be between 30 - 100 psi
(207 - 700 kPa).
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WARNING
To reduce the risk of fire, explosion, electric shock, or
5
IMPORTANT SAFETY INSTRUCTIONS
CAUTION
To reduce the risk of injury when using your
refrigerator, follow these basic safety precautions:
• Do not clean glass shelves or
covers with warm water when
they are cold. Glass shelves and
covers may break if exposed to
sudden temperature changes or
impact, such as bumping or
dropping. Tempered glass is
designed to shatter into many
small pieces if it breaks.
• Do not use a hair dryer to dry the
inside of the refrigerator.
• Do not light a candle to remove
odors in the refrigerator.
• Keep fingers out of the "pinch
point" areas; clearances between
the doors and between the doors
and cabinet are necessarily small.
Be careful closing doors when
children are in the area.
• Use caution consuming popsicles
or ice cubes straight from the
freezer as this can cause freezer
burn to the mouth and lips.
• Do not touch the cold surfaces in
the freezer compartment when
hands are damp or wet, skin may
stick to these extremely cold
surfaces.
• Don't store bottled or canned
drinks (especially carbonated
drinks) in the freezer
compartment. Bottles and cans
may explode.
• Do not refreeze frozen foods
which have thawed completely.
• In refrigerators with automatic
icemakers, avoid contact with the
moving parts of the ejector
mechanism, or with the heating
element that releases the cubes.
Do not place fingers or hands on
the automatic ice making
mechanism while the refrigerator
is plugged in.
INSTALLATION
WARNING
FIRE AND EXPLOSION HAZARD
Keep flammable materials and vapors, such as gasoline, away from
refrigerator. Failure to do so can result in fire, explosion, or death.
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6
IMPORTANT SAFETY INSTRUCTIONS
CONNECTING ELECTRICITY
WARNING ELECTRICAL SHOCK HAZARD
Plug into a grounded 3-prong outlet.
Do not remove the ground prong.
Do not use an adapter or an extension cord.
Failure to do so ca
n result in death, fire, or electrical shock.
Do not, under any circumstances, cut or remove the third (ground) prong
from the power cord. For personal safety, this appliance must be
properly grounded.
• The power cord of this appliance
is equipped with a 3-prong
(grounding) plug which mates
with a standard 3-prong
(grounding) wall outlet to
minimize the possibility of electric
shock hazard from this appliance.
• Have the wall outlet and circuit
checked by a qualified electrician
to make sure the outlet is
properly grounded.
• Where a standard 2-prong wall
outlet is encountered, it is your
personal responsibility and
obligation to have it replaced
with a properly grounded 3-
prong wall outlet.
• Do not use an adapter.
• The refrigerator should always be
plugged into its own individual
electrical outlet which has a
voltage rating that matches the
rating plate.
• A 110~115 Volt AC, 60 Hz, single
phase, 15- or 20-Amp fused,
grounded electrical supply is
required. This provides the best
performance and also prevents
overloading house wiring circuits
which could cause a fire hazard
from overheated wires.
• Never unplug your refrigerator by
pulling on the power cord.
Always grip plug firmly and pull
straight out from the outlet.
• Immediately discontinue use of a
damaged supply cord. If the
supply cord is damaged, it must
be replaced by a qualified service
professional with an authorized
service part from the
manufacturer.
• When moving the refrigerator
away from the wall, be careful
not to roll over or damage the
power cord.
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7
IMPORTANT SAFETY INSTRUCTIONS
PROPER DISPOSAL OF YOUR OLD REFRIGERATOR
WARNING
WARNING
SUFFOCATION AND ENTRAPMENT HAZARD
Failure to follow these disposal instructions can result in death or serious
injury.
IMPORTANT: Child entrapment and suffocation are not problems of the
past. Junked or abandoned refrigerators are still dangerous even if they
will sit for "just a few days." If you are getting rid of your old refrigerator,
please follow the instructions below to help prevent accidents.
Before You Throw Away Your Old Appliance
• Take off the fresh food and freezer doors.
• Leave the shelves in place so that children may not easily climb inside.
REFRIGERANT AND FOAM DISPOSAL
Dispose of appliance in accordance with Federal and Local Regulations.
Flammable insulation material used requires special disposal of your
appliance. Contact your local authorities for the environmentally safe
disposal of your appliance.
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8
IMPORTANT SAFETY INSTRUCTIONS
FLAMMABLE REFRIGERANT
Check the rating label for refrigerant type. If R600a, follow the warning
instructions below.
WARNING FIRE OR EXPLOSION HAZARD
This appliance contains isobutane refrigerant, also known as R600a, a
natural gas with high environmental compatibility. However, it is also
combustible. Adhere to the warnings below to reduce the risk of injury or
property damage.
• When handling, installing and
operating the appliance, care
should be taken to avoid
damage to the refrigerant
tubing.
• Service shall only be performed
by authorized service personnel.
Use only manufacturer-
authorized service parts.
• Dispose of refrigerator in
accordance with the Federal and
Local Regulations. The flammable
refrigerant and insulation
material used in this product
require special disposal
procedures. Contact your local
authorities for the
environmentally safe disposal of
your refrigerator.
• Keep ventilation openings in the
appliance enclosures or in the
built-in structure clear of
obstruction.
• To remove frost, scrape with a
plastic or wood spatula or
scraper. Do not use an ice pick or
a metal or sharp-edged
instrument as it may puncture the
freezer liner and then the
flammable refrigerant tubing
behind it.
• Do not use electrical appliances
inside the food storage
compartment of the appliance.
• Do not use any electrical device
to defrost your freezer.
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9
PRODUCT OVERVIEW
The images in this guide may be different from the actual components and
accessories, which are subject to change by the manufacturer without prior
notice for product improvement purposes.
EXTERIOR
1. Refrigerator door
2. Water dispenser
3. Handles
4. Freezer door
10
INTERIOR
1. Door bin
2. Door mullion
3. Crisper cover
4. Fruit and vegetables crisper
5. Full-width drawer
6. Icemaker
7. Upper freezer basket
8. Middle freezer tray
9. Basket divider
10. Lower freezer basket
11. Top cover
12. Mullion guide block
13. Control panel and display
14. Water filter
15. Glass shelf
16. Wind channel
17. Refrigerator LED light
18. Freezer LED light
19. Adjustable front feet
11
INSTALLATION INSTRUCTIONS
BEFORE INSTALLING
Please read these instructions completely and carefully.
• IMPORTANT: Observe all governing codes and ordinances. Save these
instructions for local inspector’s use.
• Note to Installer – Be sure to leave these instructions with the Consumer.
• Note to Consumer – Keep these instructions for future reference.
• Proper installation is the responsibility of the installer.
• Product failure due to improper installation is not covered under the
Warranty.
INSTALLATION OVERVIEW
1. Unpacking the Refrigerator
2. Choosing the Proper Location
3. Disassembling/Assembling
4. Connecting the Water Line
5. Leveling and Door Alignment
PARTS SUPPLIED
• Refrigerator door handles (2)
• Freezer drawer handle (1)
• (Optional) Door leveling snap rings (4)
• 3mm Allen wrench (1)
12
WARNING EXCESSIVE WEIGHT HAZARD
• Use two or more people to move and install the refrigerator. Failure to
do so can result in back injury or other injury.
• The refrigerator is heavy. Protect the floor when moving the
refrigerator for cleaning or service. Always pull the refrigerator straight
out when moving it. Do not wiggle or walk the refrigerator when trying
to move it, as floor damage could occur.
• The rollers, which are not
casters, should be only used
for forward or backward
movement. Moving the
refrigerator sideways may
damage your floor and the
rollers.
• Remove tape and any temporary labels from your refrigerator before
using. Do not remove any warning labels or the model and serial number
label.
• To remove any remaining tape or glue, rub the area briskly with your
thumb. Tape or glue residue can also be easily removed by rubbing a
small amount of liquid dish soap over the adhesive with your fingers.
Wipe with warm water and dry.
• Do not use sharp instruments, rubbing alcohol, flammable fluids, or
abrasive cleaners to remove tape or glue. These products can damage
the surface of your refrigerator.
• Reinstall or adjust shelves as needed. Refrigerator shelves are installed in
the shipping position. Reinstall shelves according to your individual
storage needs.
UNPACKING THE REFRIGERATOR
13
CHOOSING THE PROPER LOCATION
WATER
The refrigerator must be located where a water supply can be connected for
the water dispenser and the icemaker.
NOTE:
• The water pressure must be 30 - 100 psi or 207 - 700 kPa. If the
refrigerator is installed in an area with low water pressure (below 30
psi or 207 kPa), you can install a booster pump to compensate for the
low pressure.
• Turn the icemaker OFF if the refrigerator will be used before or without
the water line is connected.
ELECTRICITY
Use an individual, grounded outlet: 110 - 115 Volts, 60 Hz, AC, Single Phase
NOTE:
• Do not overload house wiring and cause a fire hazard by plugging in
multiple appliances in the same outlet with the refrigerator.
• To reduce the risk of electric shock, do not install the refrigerator in a
wet or damp area.
• If the voltage fluctuates exceeding the upper limit, A.C. automatic
voltage regulator of more than 350W should be applied to the
refrigerator for safety use.
FLOORING
For proper installation, this refrigerator must be placed on a level surface of
hard material that is the same height as the rest of the flooring. This surface
should be strong enough to support a fully loaded refrigerator. If required,
adjust the leveling legs to compensate for the unevenness of the floor.
14
Item Dimension/Clearance COS-FDR223GWSS
A Depth without Handle 28 3/4" (73.0 cm)
B Width of Case 35 3/4" (90.8 cm)
C Width of Door Frame 36" (91.4 cm)
D Height to Top of Case 68" (172.8 cm)
E Height to Top of Door Hinge 70 1/4" (178.5 cm)
125°
AMBIENT TEMPERATURE
Install this appliance in an area where the temperature is between 50 °F
(10 °C) and 100 °F (38 °C). If the temperature around the appliance is too low
or high, cooling ability may be adversely affected.
Stand your appliance in a dry place to avoid high moisture damage. Keep the
appliance out of direct sunlight, rain or frost. Stand the appliance away from
heat sources such as stoves, fires or heaters.
DIMENSIONS AND CLEARANCES
In order to improve efficiency of the cooling system and save energy, it is
necessary to maintain good ventilation around the appliance for the
dissipation of heat. For this reason, sufficient clear space should be available
around the refrigerator.
Allow at least 2" (5 cm) of clearance from the back of the fridge to the wall, at
least 1/2" (1.2 cm) of clearance from its top, at least 1/2" (1.2 cm) from its side to
the wall, and a clear space in front to allow the doors to open 125°.
15
Item Dimension/Clearance COS-FDR223GWSS
F Back Clearance 2" (5 cm)
G Depth without Door 24" (61.0 cm)
H Depth with Handle 30 3/4" (78.1 cm)
I Depth with Freezer Drawer Fully Open 44 5/16" (112.6 cm)
J Depth with Door Open 90° 43 5/8" (110.8 cm)
K Width with Door Fully Open 60 7/16" (153.5 cm)
REMOVING/ASSEMBLING HANDLES
REFRIGERATOR DOOR AND FREEZER DRAWER HANDLES
Be very careful not to scratch the doors or the drawers if you must remove the
handles. The appearance of the handles may vary from what is shown in the
manual.
Tool Needed
• 1/8 in. (3 mm) Allen Wrench (provided)
Removing Handles
1. Loosen the set screws with a 1/8 in. (3 mm) Allen wrench and remove the
handle.
2. If needed, loosen and remove the mounting fasteners that connect the
handle and the refrigerator door (or the freezer drawer).
Set Screws
16
Assembling Handles
1. If needed, reassemble the mounting fasteners on the door (or the
drawer).
2. Partially insert the set screws provided into both ends of the handle.
3. Place the handle on the door (or the drawer) by fitting the handle
footprints over the mounting fasteners and tightening the set screws with
a 1/8 in. (3 mm) Allen wrench.
A. Handle
B. Set screw
C. Mounting fastener
17
REMOVING/ASSEMBLING DOORS AND
DRAWERS
When moving the refrigerator through a narrow opening, removing the doors
and the drawers is preferred. If you must remove the handles, be very careful
not to scratch the doors.
WARNING
• Use two or more people to remove and install the refrigerator doors
and freezer drawer.
• Disconnect the electrical supply to the refrigerator before installing.
• Be careful when handling the hinge and hinge lever.
• Remove food and bins before detaching the doors and drawer.
• Do not hold the handle when removing or replacing the doors and
drawer as the handle may come off.
• Do not sit or stand on the freezer drawer.
Tools Needed
• 5/32 in. (4 mm) Allen Wrench
• 5/16 in. (8 mm) Wrench
• Phillips screwdriver
REFRIGERATOR DOORS
Removing the Refrigerator Doors
1. With the doors closed, remove the top cover by removing the 3 screws
with a Phillips screwdriver.
Top Cover
18
2. Detach the two connectors at the top of the left door.
- Wire connector: press the top of the connector and separate it from
the other one.
- Water line connector: remove the clip from the water line coupler,
and pull out the water line from the coupler.
3. Remove the upper door hinge of the left door and the right door by
removing the hex screws fixed on the hinges with a 5/16 in. (8 mm) wrench
and a ground screw attached to the hinge with a Phillips screwdriver.
Wire Connector Water Line Connector
Clip
Coupler
Hex Screws
Ground
Screw
Upper
Door Hinge
19
4. Use both hands to open the door more than 90°, lift the door up and
remove the door.
>90°
Lower Door Hinge
Hex Bolts
5. Remove the lower door hinge of the left door and the right door by
removing the hex bolts fixed on the hinges with a 5/32 in. (4 mm) wrench.
Assembling the Refrigerator Doors
• Follow the removal instructions in reverse order to assemble the
refrigerator doors.
20
FREEZER DRAWER
Removing the Freezer Drawer
1. Pull the freezer drawer open to full extension.
2. If equipped, remove the ice bin.
Upper Basket
Middle Tray
Lower Basket
Ice Bin
21
3. Pull out the upper basket. Lift the front of the basket up and pull it
straight out.
4. Pull out the middle tray. Lift the front of the tray up and pull it straight
out.
Upper Basket
Middle Tray
22
5. Lift the front of the lower basket up and pull it straight out.
6. Remove the screw on each side of the rail.
Lower Basket
Rail
Screw
23
7. Grip both sides of the freezer door, lift and remove it.
Assembling the Freezer Drawer
• Follow the removal instructions in reverse order to assemble the freezer
drawer.
Freezer Door
24
CONNECTING TO THE HOUSE WATER LINE
BEFORE BEGINNING
• Connect to potable water supply only.
• A cold water supply is required for automatic icemaker operation.
• The water pressure must be between 30 - 100 psi (207 - 700 kPa).
Operation outside the water pressure range may cause malfunction,
severe and damaging water leaks.
• If the refrigerator is installed in an area with low water pressure (below
30 psi or 207 kPa), you can install a booster pump to compensate for
the low pressure.
ELECTRIC SHOCK HAZARD
• Attach tubing clamp using existing hole only. DO NOT drill into the
refrigerator.
• When using any electrical device (such as a power drill) during
installation, be sure the device is battery-powered, double-insulated or
grounded in a manner that will prevent the hazard of electric shock.
The water connection must be made by a qualified plumber. This water line
installation is not covered by the refrigerator warranty. Follow these
instructions carefully to minimize the risk of expensive water damage.
If necessary, call a qualified plumber to correct water hammer before
installing the water supply line to the refrigerator. Water banging in the pipes
(water hammer) in residential plumbing can cause damage to refrigerator
parts and lead to water leakage or flooding.
WARNING
WARNING
25
• A water line is required in order for the water dispenser and icemaker to
operate properly.
• To prevent burns and product damage, only connect the refrigerator
water line to a cold water supply.
• Turn the icemaker OFF if the refrigerator will be used before the water
line is connected.
• Do not install the icemaker tubing in areas where the ambient
temperatures fall below freezing.
• Wear eye protection during installation to prevent injury.
• Before making the connection to the refrigerator, be sure the refrigerator
power cord is not plugged into the wall outlet.
• Before connecting the water line to the house, purge the house line for at
least 2 minutes.
WATER PRESSURE
• Models with water filter:
30 - 100 psi (207 - 700 kPa)
• Where reverse osmosis water filtration system is connected to a
cold water supply:
40 - 60 psi (276 - 414 kPa)
NOTE:
If the water pressure to the reverse osmosis system is less than 40 - 60 psi
(276 - 414 kPa):
• Check to see whether the sediment filter in the reverse osmosis system
is blocked. Replace the filter if necessary.
• Allow the storage tank on the reverse osmosis system to refill after
heavy usage.
• If the water pressure remains low, call a licensed, qualified plumber.
• All installations must be in accordance with local plumbing code
requirements.
26
SUPPLIES NEEDED
• Copper or PEX Tubing, 1/4 in. outer diameter, to connect the refrigerator
to the water supply. Be sure both ends of the tubing are cut square. To
determine how much tubing you need, measure the distance from the
water valve on the back of the refrigerator to the water supply pipe.
Then, add 8 feet (2.4 m). Be sure there is sufficient extra tubing [about 8
feet (2.4 m) coiled into 3 turns of about 10 in. (25 cm) diameter] to allow
the refrigerator to move out from the wall after installation.
• Power drill and 1/4 in. drill bit.
• 1/2 in. or adjustable wrench.
• Flat-blade and Phillips screwdrivers.
• One 1/4 in. outer diameter compression nut and one ferrule (sleeve) to
connect the tubing to the shutoff valve and the refrigerator water valve.
• If your existing water line has a flared fitting at the end, purchase an
adapter (available at plumbing supply stores) to connect the water line to
the refrigerator OR cut off the flared fitting with a tube cutter and use a
compression fitting.
• Shutoff valve to connect to the cold water line. The shutoff valve should
have a water inlet with a minimum inside diameter of 5/32 in. at the point
of connection to the COLD WATER LINE. Saddle-type shutoff valves are
included in many water supply kits. Before purchasing, make sure a
saddle-type valve complies with your local plumbing codes.
NOTE:
• A self-piercing saddle type water valve should not be used.
WATER LINE INSTALLATION INSTRUCTIONS
1. Shut off the main water supply.
• Then turn on the nearest faucet
to relieve the pressure on the
line.
27
NOTE:
5. Tighten the pipe clamp.
• Tighten the clamp screws until the sealing washer begins to swell.
NOTE:
• Do not over tighten the clamp or you may crush the tubing.
2. Choose the valve location.
• Choose a location for the valve
that is easily accessible. It is best
to connect into the side of a
vertical water pipe. When it is
necessary to connect into a
horizontal water pipe, make the
connection to the top or side,
rather than at the bottom, to
avoid drawing off any sediment
from the water pipe.
3. Drill the hole for the valve.
• Drill a 1/4" hole in the water pipe using a sharp bit. Remove any burrs
resulting from drilling the hole in the pipe. Be careful not to allow
water to drain into the drill. Failure to drill a 1/4" hole may result in
reduced ice production or smaller cubes.
4. Fasten the shutoff valve.
• Fasten the shutoff valve to the cold water pipe with the pipe clamp.
Cold Water Line
Pipe Clamp
Shutoff Valve
• Commonwealth of Massachusetts Plumbing Codes 248CMR shall
be adhered to. Saddle valves are illegal and use is not permitted in
Massachusetts. Consult with your licensed plumber.
28
6. Route the tubing.
• Route the tubing between the cold water line and the refrigerator.
Route the tubing through a hole drilled in the wall or floor (behind
the refrigerator or adjacent the base cabinet) as close to the wall as
possible.
NOTE:
Saddle-Type
Shutoff Valve
Compression
Nut
Ferrule
(Sleeve)
Packing
Nut
Outlet
Value
1/4" Tubing
7. Connect the tubing to the valve.
• Place the compression nut and
ferrule (sleeve) for tubing onto
the end of the tubing and
connect it to the shutoff valve.
Make sure the tubing is fully
inserted into the valve. Tighten
the compression nut securely.
8. Flush out the tubing.
• Turn the main water supply and
water shutoff valve on, and
flush out the tubing until the
water is clear. Shut the water off
at the water shutoff valve after
about one quart of water has
been flushed through the
tubing.
• Be sure there is sufficient extra tubing (about 8 ft. coiled into three
turns of about 10 in. diameter) to allow the refrigerator to move
out from the wall after installation.
29
9. Connect the tubing to the refrigerator.
NOTE:
• Before making the connection to the refrigerator, be sure that the
refrigerator power cord is not plugged into the wall outlet.
• Place the compression nut and ferrule (sleeve) onto the end of the
tubing as shown.
• Insert the end of the tubing into the connection as far as possible.
While holding the tubing, tighten the fitting.
• Ensure that the water line does not get pinched or bent when
installing.
• Place the compression nut and ferrule (sleeve) onto the free end of
the tubing
• Insert the free end of the tubing into the brass fitting of the water
inlet on the back of the refrigerator.
• Slide the compression nut over the ferrule (sleeve) and secure the
compression nut onto the brass fitting. Confirm the connection is
secure by gently pulling on it.
• Turn the water on at the shutoff valve. Tighten any connections that
leak.
• Check to see if leaks occur at the water line connections.
CAUTION
A. 1/4" Water Line
B. Compression Nut
C. Ferrule (Sleeve)
D. Brass Fitting
E. Refrigerator Water Inlet
30
COMPLETE INSTALLATION
TURNING ON THE POWER
• Plug the refrigerator’s power cord into a 3-prong grounded outlet.
NOTE:
POSITION THE REFRIGERATOR
• Use two or more people to move and install the refrigerator. Failure to
do so can result in back injury or other injury.
• The refrigerator is heavy. Protect the floor when moving the
refrigerator for cleaning or service. Always pull the refrigerator straight
out when moving it. Do not wiggle or walk the refrigerator when trying
to move it, as floor damage could occur.
• The rollers, which are not casters, should be only used for forward or
backward movement. Moving the refrigerator sideways may damage
your floor and the rollers.
WARNING EXCESSIVE WEIGHT HAZARD
1. Arrange the coil of tubing so that it does not vibrate against the back of
the refrigerator or against the wall.
2. Carefully push the refrigerator into the final position.
• Turn the icemaker OFF if the refrigerator will be used before or without
the water line connected.
• Connect to a rated power outlet.
• Have a certified electrician check the wall outlet and wiring for proper
grounding.
• Do not damage or cut off the ground terminal of the power plug.
31
LEVELING
The refrigerator has two front leveling legs. After moving the refrigerator to its
final location, adjust the leveling legs to alter the tilt from front-to-back or
side-to-side. If the refrigerator seems unsteady, or the doors do not close
easily, adjust the refrigerator’s tilt using the instructions below:
NOTE:
• Do not over-tighten.
1. Turn the leveling leg to the left to
raise that side of the refrigerator or
to the right to lower it. It may take
several turns of the leveling leg to
adjust the tilt of the refrigerator.
Leveling Rollers
Leg
2. Open both doors and check to make
sure that they close easily. If the
doors do not close easily, tilt the
refrigerator slightly more to the rear
by turning both leveling legs to the
left. It may take several more turns,
and be sure to turn both leveling
legs the same amount.
LEVEL THE REFRIGERATOR DOORS
A level refrigerator is necessary for getting the doors perfectly even. If you
need help, review the previous section on leveling the refrigerator.
When the left
door.
door is lower
than the right
When the left
door is higher
door.
than the right
0.1" - 0.2"
32
Using Snap Rings (provided):
• With the door open, gently lift the door up.
• By hand or using pliers, insert the snap ring(s) onto the center hinge ping.
• Slowly lower the door.
START THE ICEMAKER
NOTE:
• Throw away the first bin full of ice after installation. This is also
necessary if the refrigerator has not been used for a long time.
• The icemaker may product the first batch of ice approximately 24
hours after the appliance is initially installed.
Adjustment Point
Snap Ring
Hinge
Snap Ring
Grommet
Pliers
Lower Hinge
Refrigerator Door
• The icemaker is located inside the freezer compartment.
• If the water line is connected, press the "ICE" button to turn the icemak er
on or off. When the icemaker is turned on, the ICE icon illuminates.
• The icemaker will not begin to operate until it reaches its low operati ng
temperature of 15°F (-9°C) or below. It will then begin operatio n
automatically if the icemaker is turned on.
33
OPERATION
BEFORE USE
• Reserve doors and drawer(s) clearances.
Make sure to leave enough space to allow for the doors and drawers to
be opened without obstruction for your safety and convenience.
• Clean the refrigerator.
Clean the refrigerator thoroughly and wipe off all dust that accumulated
during shipping.
• Do not scratch the refrigerator with a sharp object or use a
detergent that contains alcohol, a flammable liquid or an abrasive
when removing any tape or adhesive from the refrigerator.
Remove adhesive residue by wiping it off with your thumb or dish
detergent.
• Do not peel off the model or serial number label or the technical
information on the rear surface of the refrigerator.
• Open refrigerator doors and freezer drawers to ventilate the interior.
The inside of the refrigerator may smell like plastic at first. Remove any
adhesive tape from inside the refrigerator and open the refrigerator
doors and the freezer drawers for ventilation.
• Connect the power supply.
Check if the power supply is connected before use.
• Turn off the icemaker.
Turn off the icemaker if the refrigerator is not yet connected to the water
supply.
CAUTION
34
• Wait for the refrigerator to cool.
Allow the refrigerator to run for at least two to three hours before putting
food in it. Check the flow of cold air in the freezer compartment to ensure
proper cooling.
Storage of too much food after initial connection to power may adversely
affect the freezing effect of the refrigerator.
• Putting food in the refrigerator before it has cooled could cause
the food to spoil, or a bad odor to remain inside the refrigerator.
• The refrigerator makes a loud noise after initial operation.
This is normal. The volume will decrease as the temperature decreases.
ENERGY SAVING TIPS
• The appliance should be located in the coolest area of the room, away
from heat producing appliances or heating ducts and out of direct
sunlight.
• Let hot foods cool to room temperature before placing in the appliance.
Overloading forces the compressor to run longer. Foods that freeze too
slowly may lose quality or spoil.
• Be sure to wrap foods properly and wipe containers dry before placing
them in the appliance. This cuts down on frost build-up inside the fridge.
• Appliance storage bin should not be lined with aluminum foil, wax paper
or paper towels. Liners interfere with cold air circulation making the
appliance less efficient.
• Organize and label food to reduce door opening and extended searches.
Remove as many items needed at one time and close the door as soon as
possible.
CAUTION
35
CONTROL PANEL
CONTROL PANEL FEATURES
Buttons Description Icons
POWER To turn the refrigerator cooling On or Off. Power
ZONE
To select the fridge or freezer
compartment and display the current set
temperature for adjustment
Fridge
Freezer
TEMP.
(Long Press) To change the temperature
mode °F/°C.
To adjust the set temperature of the
selected compartment.
°F/°C
Display
MODE
To turn one of Super Cool, Eco, or Super
Freeze modes On or Off.
Super Cool
Eco
Super Freeze
ICE
To turn the icemaker On or Off.
(Long Press) To reset the water filter
replacement icon.
Icemaker
Water Filter
POWER
ZONE
TEMP. MODE ICE
36
DISPLAY
Characters Description
"dr" Door alarm
"--" Power (suspend) function On
Numeric Set temperature of the fridge/freezer
Clockwise rotating pattern Demo Mode activated
NOTE:
• The door alarm will sound 3 times every minute for 8 minutes and "dr"
will be displayed if the door remains open longer than 2 minutes.
DEMO MODE
Allows lights and control display to work normally while disabling all cooling
in the refrigerator and freezer sections to save energy while the refrigerator is
on the showroom floor or in a retail store. When activated, a clockwise
rotating pattern is displayed on the control panel.
• Press and hold the "POWER" and "ICE" buttons at the same time for 3
seconds to activate or deactivate Demo Mode. The control panel beeps
and the clockwise rotating pattern disappears to confirm that Demo
Mode is deactivated.
37 37
CONTROL BUTTONS
POWER (SUSPEND)
• Turns all the refrigerator features, including water dispenser and ice
maker, On or Off.
- Press and hold the "POWER" button for 3 seconds to turn the power
function On or Off. When the power function is on, the Power icon
illuminates and "--" is displayed. The refrigerator stops cooling and
the water dispenser and the ice maker are suspended.
ZONE
• Selects between the fridge and the freezer compartments and displays
the current set temperature of the selected compartment for adjustment.
- Press the "ZONE" button repeatedly to select the desired
compartment. The compartment icon illuminates when it is selected,
and the current set temperature is displayed.
TEMP.
• Adjusts the set temperature of the selected fridge or freezer
compartment.
- With the compartment selected using the "ZONE" button, press the
"TEMP." button repeatedly to select a new set temperature.
Fridge temperature range: 36°F to 46°F (2°C to 8°C)
Freezer temperature range: from -11°F to 7°F (-24°C to -14°C)
NOTE:
• The displayed temperature is the target temperature, and not the
actual temperature of the refrigerator. The actual refrigerator
temperature depends on the amount of food stored and placement of
food inside the refrigerator, and the surrounding room temperature.
• Default and recommended fridge set temperature: 39°F (4 °C)
• Default and recommended freezer set temperature: 0°F (-18 °C)
• Changes the temperature mode from °F to °C (or vice versa).
- Press and hold the "TEMP." button for 3 seconds. The selected
temperature mode icon illuminates.
38
MODE
• Turns one of Super Cool, Eco, and Super Freeze modes On or Off.
Super Cool
Lowers the fridge set temperature to 36°F (2°C) for 3 hours to help cool
new or large grocery loads to set temperature faster.
Eco
Turns on energy saving function and changes the fridge set temperature
to 43°F (6°C) and the freezer set temperature to 1°F (-17°C).
- To turn on Super Cool, press the "MODE" button repeatedly until the
Super Cool icon illuminates. The display will show fridge set
temperature 36°F (2°C). Super Cool will automatically turn off after 3
hours, and the fridge set temperature will revert back to the previous
setting.
- To turn off Super Cool, press the "MODE" button repeatedly until
none of the MODE icon illuminates OR select a new fridge set
temperature.
Super Freeze
Lowers the freezer set temperature to -11°F (-24°C) for 52 hours to help
freeze new or large grocery loads faster.
- To turn on Eco, press the "MODE" button repeatedly until the Eco icon
illuminates.
- To turn off Eco, press the "MODE" button repeatedly until none of the
MODE icon illuminates. The fridge and the freezer set temperatures
will revert back to the previous setting. Selecting a new fridge or
freezer set temperature will also turn off Eco.
- To turn on Super Freeze, press the "MODE" button repeatedly until
the Super Freeze icon illuminates. The freezer set temperature is
lowered to -11°F (-23°C). Super Freeze will automatically turn off after
52 hours, and the freezer set temperature will revert back to the
previous setting.
- To turn off Super Freeze, press the "MODE" button repeatedly until
none of the MODE icon illuminates OR select a new freezer set
temperature.
39
ICEMAKER AND WATER DISPENSER
BEFORE USING THE ICEMAKER AND WATER DISPENSER
CAUTION
ICE
ICEMAKER AND WATER DISPENSER
• Turns the icemaker On or Off.
- Press the "ICE" button to turn the icemaker On or Off. When t he
icemaker is on, the icemaker icon illuminates.
• Resets the water filter indicator icon.
- Press and hold the "ICE" button for 3 seconds to reset and turn t he
water filter indicator icon light off.
• Throw away the first bin full of ice after installation. The first ice and
water dispensed may include particles or odor from the water supply
line or the water tank.
• This is also necessary if the refrigerator has not been used for a long
time.
• Dispense and throw away 2.5 gallons of water (flush for approximately
5 minutes) after installation. Do not dispense the entire 2.5 gallon
amount continuously. Press and release the dispenser pad for cycles of
30 seconds ON and 60 seconds OFF. This is also necessary if the
refrigerator has not been used for a long time.
• If water dispenses unexpectedly, turn off the water supply and contact
the manufacturer customer service center.
• In the event of a power outage, throw away the ice stored in the ice
bin.
• Do not hang on to or place heavy objects on the refrigerator’s water
dispenser.
40
NOTE:
USING THE ICEMAKER
• The icemaker is located in the upper freezer compartment.
• The amount of ice produced may vary according to the environment
(ambient temperature around the appliance, frequency of the door being
opened, amount of food stored in the appliance, etc.).
NOTE:
• Ice cubes which are stored in the ice bin for a long time may clump
together and be difficult to separate. If this happens, empty the ice bin
completely and clean it before reinstalling it.
USING THE WATER DISPENSER
• Press the dispenser paddle gently with a glass or other container to
dispense water.
NOTE:
• The dispenser will not operate when either of the refrigerator doors is
open.
• The water dispenser will not operate when either of the refrigerator
doors is open.
• If discolored ice is produced, check the water filter and water supply. If
the problem continues, contact the manufacturer customer service
center or a local licensed plumber. Do not use the water or ice until the
problem is corrected.
• Some dripping may occur after dispensing. Hold the cup beneath the
water dispenser for a few seconds after dispensing to catch all of the
drops.
• The sound of ice dropping into the ice bin is normal.
• If the ice bin is completely filled with ice, ice production will stop.
41
WATER CLOUDING PHENOMENON
All water provided to the refrigerator flows through an alkaline water filter. In
the filtering process, the pressure of the water that has flowed out of the filter
is increased, and the water becomes saturated with oxygen and nitrogen.
When water flows out into the air, the pressure plummets and the oxygen and
nitrogen get supersaturated, which results in gas bubbles. The water may
temporarily look misty or cloudy due to these oxygen bubbles. After a few
seconds, the water will look clear.
CRISPERS
The crispers provide fresher tasting fruit and vegetables by keeping moist air
in the crisper drawer.
Removing/Assembling the Crispers
• To remove the crisper, pull out the crisper to full extension, lift the front
up, and pull straight out.
• To reassemble the crisper, slightly tilt up the front, insert the crisper into
the frame and push it back into place.
Removing/Assembling the Crisper Cover
• To remove the crisper cover, lift the front of the cover up with both hands
until it detaches from the back wall of the cabinet, then pull it out.
• To reassemble the crisper, insert the cover into the refrigerator with both
hands and lower it onto the guides.
42
FULL-WIDTH DRAWER
This drawer can be used for large party trays, deli items and beverages. This
drawer should not be used to store vegetables that require high humidity.
CAUTION
• Do not place any items on the full-width drawer cover.
REFRIGERATOR SHELVES
The shelves in the refrigerator are adjustable to meet individual storage
needs. Adjusting the shelves to fit items of different heights will make finding
the exact item you want easier.
Detaching/Assembling the Shelf
• To detach, tilt up the front of the shelf and lift the shelf straight up.
• To assemble, tilt the front of the shelf up and guide the shelf hooks into
the slots at a desired height.
43 43
DOOR BINS
The door bins are removable for easy cleaning and adjustment.
Detaching/Assembling the Door Bin
• To remove the bin, simply lift the bin
up and pull straight out.
• To assemble the bin, slide it in above
the desired support and push down
until it snaps into place.
GENER
AL CLEANING
• Clean the dust on top, behind, and under the refrigerator regularly.
• Wipe up spills immediately.
• Unplug the refrigerator or disconnect power before cleaning.
• Remove all removable parts, such as shelves.
• Use a clean sponge or soft cloth and a mild detergent in warm water. Do
not use abrasive or harsh cleaners.
• Hand wash, rinse and dry all surfaces thoroughly.
WARNING
CAUTION
• Use non-flammable cleaner. Failure to do so can result in fire,
explosion, or death.
• Do not use sharp objects to clean as they can scratch the surface.
• Do not use an abrasive cloth or sponge when cleaning the interior and
exterior of the refrigerator.
MAINTENANCE & CARE
44
EXTERIOR
• For products with a standard stainless steel exterior, use a damp
microfiber cloth and rub in the direction of the grain. Dry with a paper
towel to avoid streaks.
• For stubborn stains and fingerprints, use a few drops of liquid dish soap in
water, and rinse with hot water before drying. Do not use abrasive or
harsh cleaners.
INSIDE WALLS
• To help remove odors, use a clean sponge or soft cloth to wipe the inside
of the refrigerator with a mixture of baking soda and warm water. Mix 2
tablespoons of baking soda to 1 quart of water (26 g soda to 1 liter water.)
Be sure the baking soda is completely dissolved so it does not scratch the
surfaces of the refrigerator.
DOOR BINS
• Remove all items from door bin, then
lift the bin up and pull straight out.
• Hand wash door bin and install back
in place or adjust height as desired.
SHELVES
• To remove shelf, grab the front side,
tilt up until the lower rear hook is
removed from the support track,
then lift and pull shelf out.
• Hand wash using a clean sponge or
soft cloth and a mild detergent in
warm water. Do not use glass
cleaners, abrasive cleansers, or
flammable fluids. These can scratch
or damage the material.
• To replace shelf, insert the upper
rear hook in a slot of the support
track while tilting the front side of
the shelf up, then lower the front
side and insert the lower rear hook
to lock the shelf in place.
45
DOOR LINERS AND GASKETS
• Use a clean sponge or soft cloth and a mild detergent in warm water. Do
not use cleaning waxes, concentrated detergents, bleaches, or cleaners
containing petroleum on plastic refrigerator parts.
WATER FILTER
• Replace the water filter:
- Approximately every six months.
- When the water filter replacement icon turns on.
- When the water dispenser output decreases.
• To purchase a replacement water filter:
- Visit www.cosmoappliances.com or reference the contact
information at the end of this manual.
CAUTION
• It is strongly recommended that you use manufacturer authorized
water filters to prevent water quality issues, water leakage and
appliance malfunction.
FREEZER BASKETS
Upper
Basket
• To remove the basket, lift the front
of basket up and pull it straight out.
• Allow basket to warm up so the cloth
will not stick.
• Refer to "Inside Walls" section above
for cleaning suggestions.
• To replace the basket, lift the front
of basket up and align the basket
with the rails on both sides and
gently close the drawer.
46
BEFORE REPLACING THE WATER FILTER
• Read and follow Use Instructions before installation and use of this
system.
• Installation and use MUST comply with all state and local plumbing
codes.
• Do not install if water pressure exceeds 120 psi (827 kPa). If your water
pressure exceeds 80 psi, you must install a pressure limiting valve.
Contact a plumber if uncertain how to check your water pressure.
• Do not install on hot water supply lines. The maximum operating water
temperature of this filter system is 100 °F (37.8 °C).
• Protect filter from freezing. Drain filter when temperatures drop or are
expected to drop below 40 °F (4.4 °C).
• The disposable filter cartridge MUST be replaced every 6 months, at
the rated capacity or if a noticeable reduction in flow rate occurs.
WARNING
CAUTION
• To reduce the risk associated with the ingestion of contaminants, do
not use with water that is microbiologically unsafe or of unknown
quality without adequate disinfection before or after the system.
Systems certified for cyst reduction may be used on disinfected water
that may contain filterable cysts.
• Use of unauthorized water filters may result in product malfunction,
water leakage or water quality issues, which will not be covered under
the product warranty.
47
REPLACING THE WATER FILTER
Removing the Old Filter
1. Shut off the water supply.
NOTE: Before removing the old filter, place a cloth beneath the filter to
catch the few drops of water that may fall when the filter is removed.
2. Pull the filter cover by the handle at the bottom to unlock and open the
cover.
NOTE: If the top shelf, which is located below the water filer, is in the
highest position, it will need to be lowered or removed temporarily.
3. Pull the water filter downward.
4. Turn the water filter counter-clockwise (about 90°) to pull it out.
NOTE: Make sure to rotate the filter down completely before pulling it out
of the manifold hole, and keep the filter head tilted upward to avoid
spilling the remaining water inside the filter. Clean any water drops
spilled on the cover.
48
Installing a New Filter
1. Take a new water filter out of its packaging and remove any protective
film or wrap.
2. Insert the new water filter into the manifold hole and slowly turn it
clockwise (about 90°) until it stops turning.
3. Push the water filter up into place.
4. Push the filter cover up and push it in to lock and close the cover.
5. Turn on the water supply.
Removing Trapped Air
1. After the filter has been replaced, trapped air must be purged out of the
system. Press the water dispenser pad until water begins to flow.
NOTE: The first few ounces of water may sputter due to air in the
replacement filter. This is normal.
49
2. Continue to dispense approximately 2 gallons of water with sequences of
30 seconds dispensing and 60 seconds waiting to make sure all air is
purged from the system. Do not dispense the entire 2 gallons of water
continuously.
Resetting the Water Filter Indicator
1. After trapped air is purged from the water system, press and hold the
"ICE" button for 3 seconds to reset and turn off the water filter indicator
icon light.
COMPARTMENT LED LIGHT
REPLACING THE LED LIGHT
Service should be performed by a qualified technician.
Replacing the LED Light
1. Unplug the refrigerator.
2. Lift and pull out the light cover.
3. Press and hold the connector latch, and pull out the LED light.
4. Install a replacement LED light on the connector.
5. Replace the light cover.
DEFROSTING
The refrigerator defrosts automatically, but frost may still form with change of
season or temperature. Unplug the refrigerator or disconnect power and wipe
clean with a dry towel.
POWER FAILURE
In case of power failure, foods inside the refrigerator can be kept for several
hours. During the power failure, minimize opening the doors and do not place
any fresh food inside until power is restored.
50
EXTENDED PERIODS OF NON-USE
The appliance should be unplugged and then cleaned; the doors should be
left open to prevent odor buildup.
MOVING
• Before the refrigerator is moved, take all objects out of the inside, fix the
glass partitions, vegetable holder, freezer drawers, etc. with tape and
tighten the leveling feet.
• Close the doors and seal them with tapes.
• During move, do not lay the appliance upside down or horizontally or
subject it to excessive vibration. Do not allow it to stand inclined more
than 45° during move.
• Handle only from the sides of the refrigerator.
• Be sure the refrigerator stays in an upright position during moving.
PREPARING FOR VACATION
• Remove food from the refrigerator.
• Empty ice bucket.
• Turn off the icemaker.
• Unplug the refrigerator or disconnect power.
• Turn off water supply.
• Clean the refrigerator. (Refer to the "General Cleaning" section.)
• Leave the doors and drawers open.
• Upon returning from vacation, turn on water supply and run 2 gallons of
water through the cold water dispenser (about 5 minutes) to flush the
water lines.
NOTE:
• The ice bin should be emptied any time the icemaker is turned off.
• If the ambient temperature will drop below freezing, have a qualified
technician drain the water supply system to prevent serious property
damage due to flooding caused by ruptured water lines or
connections.
51
TROUBLESHOOTING
BEFORE CALLING FOR SERVICE
Save time and money! Review this section on the following pages first and you
may not need to call for service.
Problem Possible Cause & Solution
Refrigerator is
not cooling or
has no power.
A fuse in your home may be blown or the circuit
breaker tripped. Or the appliance is connected to a
GFCI (Ground Fault Circuit Interrupter) outlet, and the
outlet's circuit breaker has tripped.
• Check the main electrical box and replace the fuse
or reset the circuit breaker. Do not increase fuse
capacity. If the problem is a circuit overload, have it
corrected by a qualified electrician.
• Reset the circuit breaker on the GFCI. If the problem
persists, contact an electrician.
Refrigerator is in the defrost cycle.
• During the defrost cycle, the temperature of each
compartment may rise slightly. Wait 30 minutes
and confirm the proper temperature has been
restored once the defrost cycle has completed.
Refrigerator was recently installed.
• It may take up to 24 hours for each compartment
to reach the desired temperature.
Refrigerator was recently relocated.
• If the refrigerator was stored for a long period of
time or moved on its side, it is necessary for the
refrigerator to stand upright for 24 hours before
connecting it to power.
52
Problem Possible Cause & Solution
Cooling system
runs too much.
Refrigerator is replacing an older model.
• Modern refrigerators require more operating time
but use less energy due to more efficient
technology.
Refrigerator was recently plugged in or power
restored.
• The refrigerator will take up to 24 hours to cool
completely.
The door is opened often or a large amount of food /
hot food was added.
• Adding food and opening the door warms the
refrigerator, requiring the compressor to run longer
in order to cool the refrigerator back down. In order
to conserve energy, try to get everything you need
out of the refrigerator at once, keep food
organized so it is easy to find, and close the door as
soon as the food is removed.
Doors are not closed completely.
• Firmly push the doors shut.
Refrigerator is installed in a hot location.
• The compressor will run longer under warm
conditions. At normal room temperatures (70°F or
21 °C) expect your compressor to run about 40 % to
80 % of the time. Under warmer conditions, expect
it to run even more often. The refrigerator should
not be operated above 110 °F (43 °C).
53
Problem Possible Cause & Solution
Interior
moisture
buildup.
Doors are opened often or for long periods of time.
• When the doors are opened often or for long
periods of time, warm, humid air enters the
compartment. This raises the temperature and
moisture level within the compartment. To lessen
the effect, reduce the frequency and duration of
door openings.
Doors are not always closed completely.
• Firmly push the doors shut.
Weather is humid.
• Humid weather allows additional moisture to enter
the compartments when the doors are opened
leading to condensation or frost. Maintaining a
reasonable level of humidity in the home will help
to control the amount of moisture that can enter
the compartments.
Defrost cycle recently completed.
• During the defrost cycle, the temperature of each
compartment may rise slightly and condensation
may form on the back wall. Wait 30 minutes and
confirm that the proper temperature has been
restored once the defrost cycle has completed.
Food is not packaged correctly.
• Food stored uncovered or unwrapped, and damp
containers can lead to moisture accumulation
within each compartment. Wipe all containers dry
and store food in sealed packaging to prevent
condensation and frost.
54
Problem Possible Cause & Solution
Food is freezing
in the
refrigerator
compartment.
Food with high water content was placed near an air
vent.
• Rearrange items with high water content away
from air vents.
Refrigerator temperature control is set incorrectly.
• If the temperature is too cold, adjust the control
one increment at a time and wait for the
temperature to stabilize.
Refrigerator is installed in a cold location.
• When the refrigerator is operated in temperature
below 41 °F (5 °C), food can freeze in the
refrigerator compartment. The refrigerator should
not be operated in temperature below 55 °F (13 °C).
Refrigerator or
Freezer section
is too cold.
Incorrect temperature control settings.
• If the temperature is too cold, adjust the control
one increment at a time and wait for the
temperature to stabilize.
Frost or ice
crystals form on
frozen food
(inside of sealed
package).
Condensation from food with a high water content
has frozen inside of the food package.
• This is normal for food items with a high water
content.
Food has been left in the freezer for a long period of
time.
• Do not store food items with high water content in
the freezer for a long period of time.
Frost or ice
crystals form on
frozen food
(outside of
package).
Door is opened frequently or for long periods of time.
• When the doors are opened often or for long
periods of time, warm, humid air enters the
compartment. This raises the temperature and
moisture level within the compartment. Increased
moisture will lead to frost and condensation. To
lessen the effect, reduce the frequency and
duration of door openings.
Doors are not always closed completely.
• Firmly push the doors shut.
55
Problem Possible Cause & Solution
Refrigerator or
Freezer section
is too warm.
Refrigerator was recently installed.
• It may take up to 24 hours for each compartment
to reach the desired temperature.
The air vents are blocked. Cold air circulates from the
freezer to the fresh food section and back again
through air vents in the wall dividing the two sections.
• Locate air vents by using your hand to sense airflow
and move all packages that block vents and restrict
airflow. Rearrange items to allow air to flow
throughout the compartment.
Doors are opened often or for long periods of time.
• When the doors are opened often or for long
periods of time, warm, humid air enters the
compartment. This raises the temperature and
moisture level within the compartment. To lessen
the effect, reduce the frequency and duration of
door openings.
Unit is installed in a hot location.
• The refrigerator should not be operated in
temperatures above 110 °F (43 °C).
A large amount of food or hot food was added to
either compartment.
• Adding food warms the compartment requiring the
cooling system to run. Allowing hot food to cool to
room temperature before putting it in the
refrigerator will reduce this effect.
Doors are not always closed completely.
• Firmly push the doors shut.
Temperature control is not set correctly.
• If the temperature is too warm, adjust the control
one increment at a time and wait for the
temperature to stabilize.
56
Problem Possible Cause & Solution
Icemaker is not
making enough
ice.
House water supply is not connected, valve is not
turned on fully, or valve is clogged.
• Connect the refrigerator to a cold water supply
with adequate pressure and turn the water shutoff
valve fully open. If the problem persists, it may be
necessary to contact a plumber.
Water filter has been exhausted on models with a
water filter.
• Replacing the water filter is recommended:
- Approximately every six months.
- When the water filter indicator turns on.
- When the water dispenser output decreases.
- When the ice cubes are smaller than normal.
Low house water supply pressure.
• The water pressure must be between 30 - 100 psi
(207 - 700 kPa) on models with a water filter. If the
problem persists, it may be necessary to contact a
plumber.
Tubing connecting refrigerator to house supply valve
is kinked.
• The tubing can kink when the refrigerator is moved
during installation or cleaning resulting in reduced
water flow. Straighten or repair the water supply
line and arrange it to prevent future kinks.
Doors are opened often or for long periods of time.
• If the doors of the unit are opened often, ambient
air will warm the refrigerator which will prevent the
unit from maintaining the set temperature.
Lowering the refrigerator temperature can help, as
well as not opening the doors as frequently.
Doors are not always closed completely.
• If the doors are not properly closed, ice production
will be affected.
57
Problem Possible Cause & Solution
Icemaker is not
making ice.
Refrigerator was recently installed or icemaker
recently connected.
• It may take up to 24 hours for each compartment
to reach the desired temperature and for the
icemaker to begin making ice.
Icemaker is not turned on.
• Locate the icemaker ON/OFF and confirm that it is
turned on.
The refrigerator is not connected to a water supply or
the supply shutoff valve is not turned on.
• Connect the refrigerator to the water supply and
turn the water shutoff valve fully open.
Reverse osmosis water filtration system is connected
to your cold water supply.
• Reverse osmosis filtration systems can reduce the
water pressure below the minimum amount and
result in icemaker issues.
58
Problem Possible Cause & Solution
Ice has bad
taste or odor.
Water supply contains minerals such as sulfur.
• A water filter may need to be installed to eliminate
taste and odor problems. NOTE: In some cases, a
filter may not help. It may not be possible to
remove all minerals/odor/taste in all water
supplies.
Icemaker was recently installed.
• Ice that has been stored for too long will shrink,
become cloudy, and may develop a stale taste.
Throw away old ice and make a new supply.
The food has not been stored properly in either
compartment.
• Rewrap the food. Odors may migrate to the ice if
food is not wrapped properly.
The interior of the refrigerator needs to be cleaned.
• See the Maintenance & Care section for more
information.
The ice storage bin needs to be cleaned.
• Empty and wash the bin (discard old cubes). Make
sure that the bin is completely dry before
reinstalling it.
Doors are
difficult to
open.
The gaskets are dirty or sticky.
• Clean the gaskets and the surfaces that they touch.
Rub a thin coat of appliance polish or kitchen wax
on the gaskets after cleaning.
Door was recently closed.
• When you open the door, warmer air enters the
refrigerator. As the warm air cools, it can create a
vacuum. If the door is hard to open, wait one
minute to allow the air pressure to equalize, then
see if it opens more easily.
59
Problem Possible Cause & Solution
Refrigerator
wobbles or
seems unstable.
Leveling legs are not adjusted properly.
• Refer to the Leveling and Door Alignment section.
Floor is not level.
• It may be necessary to add shims under the
leveling legs or rollers to complete installation.
Lights do not
work.
LED interior lighting failure.
• The refrigerator compartment lamp is LED interior
lighting, and service should be performed by a
qualified technician.
Refrigerator
has an unusual
odor.
Food is not tightly wrapped.
• Wrap odorous food tightly.
• Store food in sealed packaging.
• Check whether there is any rotten food.
The refrigerator needs to be cleaned.
• Refer to the "General Cleaning" section.
The interior of
the refrigerator
is covered with
dust or soot.
The refrigerator is located near a fire source, such as a
fireplace, chimney, or candle.
• Make sure that the refrigerator is not located near
a fire source, such as a fireplace, chimney or
candle.
Rattling noises.
Rattling noises may come from the flow of refrigerant,
the water line on the back of the unit, or items stored
on top of or around the refrigerator.
• Normal Operation
Refrigerator is not resting solidly on the floor.
• Floor is weak or uneven or leveling legs need to be
adjusted.
Refrigerator with linear compressor was jarred while
running.
• Normal Operation
60
Problem Possible Cause & Solution
Whooshing
noises.
Evaporator fan motor is circulating air through the
refrigerator and freezer compartments.
• Normal Operation
Air is being forced over the condenser by the
condenser fan.
• Normal Operation
Gurgling noises. Refrigerant flowing through the cooling system.
• Normal Operation
Popping noises.
Contraction and expansion of the inside walls due to
changes in temperature.
• Normal Operation
Sizzling noises.
Water dripping on the defrost heater during a defrost
cycle.
• Normal Operation
Vibrating
noises.
If the side or back of the refrigerator is touching a
cabinet or wall, some of the normal vibrations may
make an audible sound.
• To eliminate the noise, make sure that the sides
and back cannot vibrate against any wall or
cabinet.
Dripping noises.
Water running into the drain pan during the defrost
cycle.
• Normal Operation
Pulsating or
high-pitched
sound
Your refrigerator is designed to run more efficiently to
keep your food items at the desired temperature. The
high efficiency compressor may cause your new
refrigerator to run longer than your old one, but it is
still more energy efficient than previous models. While
the refrigerator is running, it is normal to hear a
pulsating or high-pitched sound.
• Normal Operation
61
LIMITED WARRANTY
WARRANTY AND SERVICE
TO RECEIVE WARRANTY SERVICE, YOUR PRODUCT MUST BE REGISTERED.
TO REGISTER AND REVIEW FULL WARRANTY DETAILS, VISIT:
WWW.COSMOAPPLIANCES.COM/WARRANTY
SCAN TO REGISTER
CUSTOMER SUPPORT
TO CHAT WITH US LIVE FOR ASSISTANCE, VISIT:
WWW.COSMOAPPLIANCES.COM/CHAT
SCAN TO CHAT
62
Correct Disposal of this product:
This marking indicates that this appliance should not be
disposed with other household wastes. To prevent
possible harm to the environment or human health from
uncontrolled waste disposal, recycle it responsibly to
promote the sustainable reuse of material resources.
IMPORTANT
DDoo NNoott RReettuurrnn TThhiiss PPrroodduucctt TToo TThhee SSttoorree
If you have a problem with this product, please contact COSMO Customer
Support at
+1 (888) 784-3108
DATED PROOF OF PURCHASE, MODEL #, AND SERIAL # REQUIRED FOR
WARRANTY SERVICE.
IMPORTANT
NNee ppaass RRééeexxppééddiieerr ccee PPrroodduuiitt aauu MMaaggaassiinn
Pour tout problème concernant ce produit, veuillez contacter le service des
consommateurs Cosmo Customer Support au
+1 (888) 784-3108
UNE PREUVE D’ACHAT DATEE EST REQUISE POUR BENEFICIER DE LA GARANTIE.
IMPORTANTE
NNoo rreeggrreessee eessttee pprroodduuccttoo aa llaa ttiieennddaa
Si tiene algún problema con este producto, por favor contacte el ayuda al
cliente COSMO al
+1 (888) 784-3108
(Válido solo en E.U.A.)
NECESITA UNA PRUEBA DE DE COMPRA FECHADA, NÚMERO DE MODELO Y DE
SERIE PARA EL SERVICIO DE LA GARANTÍA.
MEMO
MEMO
