VERSION 2 US
ECLIPSE SMART-HEAT™
ELECTRIC
BY BROMIC
INSTRUCTION MANUAL
WARNING
PLEASE READ AND SAVE THESE
INSTRUCTIONS FOR FUTURE REFERENCE
!
Cancer and Reproductive Harm -
www.P65Warnings.ca.gov
Cancer et Troubles de
l’appareil reproducteur -
www.P65Warnings.ca.gov
Cancer y Daño Reproductivo -
www.P65Warnings.ca.gov
AVERTISSEMENT PROP. 65 POUR LES
RESIDENTS DE LA CALIFORNIE
PROP. 65 WARNING FOR
CALIFORNI A RESIDENTS
AVERTISSEMENT PROP. 65 PARA LOS
RESIDENTES DE CALIFORNIA
SCAN FOR
LATEST MANUAL
2
bromic.com/heat
!
IMPORTANT INSTRUCTIONS
This manual contains important information about the installation, operation, and maintenance of Eclipse
Smart-Heat
TM
Electric Heaters. Please pay close attention to the important safety information shown throughout
this instruction manual. Any safety information will be accompanied by the following safety alert symbols
DANGER, WARNING, IMPORTANT
When using electrical appliances, basic precautions should always be followed to reduce the risk of re,
electrical shock, and injury to persons, including the following:
!
!
Head Oce: 10 Phiney Place, Ingleburn, NSW 2565 Australia
Telephone: 1300 276 642 (within Australia) or +61 2 9748 3900 (from overseas) Fax: +61 2 9748 4289
Email: enquiries@bromic.com Web: www.bromic.com/heat
Note: Bromic Pty Ltd reserves the right to make changes to specifications, parts, components and equipment without prior notification.
This installation, operation and service manual may not be reproduced in any form without prior written consent from Bromic Pty Ltd.
Correct disposal of this product
This marking indicates that this product should not be
disposed with other household wastes throughout the
US. To prevent possible harm to the environment or
human health from uncontrolled waste disposal, recycle it
responsibly to promote the sustainable reuse of material
resources. To return your used device, please use the return
and collection systems or contact the retailer from whom
the product was purchased so that they may organise
environmentally safe recycling.
• READ THIS MANUAL CAREFULLY - Read all instructions before installing, servicing
or using this heater.
• For the ceiling/ wall mounted heater, installation must comply with NEC and CEC
code and local building code.
• This heater is hot when in use. To avoid burns, do not let bare skin touch the hot
surfaces.
• Keep heat-sensitive materials such as furniture, pillows, bedding, papers, clothes and
curtains at least 3.3 feet from the heater head in all directions.
• Improper installation, operation, or maintenance can result in death, severe injury, or
property damage.
• Extreme caution is necessary when any heater is used by or near children or people
who are inrmed and whenever the heater is left operating and unattended.
• Do not operate any heater after it malfunctions. Disconnect power at service panel
and have heater inspected by a licensed electrical contractor before reusing.
• To disconnect heater, turn controls to off, and turn off power to heater circuit at main
disconnection panel.
• Do not insert or allow foreign objects to enter any ventilation or exhaust opening as
this may cause an electric shock or re or damage the heater.
• To prevent a possible re, do not block air intakes or exhaust in any manner.
• A heater has hot parts inside. Do not use it in the areas where gasoline, paint or
ammable liquids are used or stored.
• Use this heater only as described in this manual. Any other use not recommended by
the manufacturer may cause re, electric shock or injury to persons.
• This appliance is intended for installation with 220-240 Volt Power supply or 208V
for BH0920003
• Installation MUST be carried out by a licensed and authorised technician in
accordance with local electrical codes.
• This product is intended for domestic and commercial use.
• International
Registered Designs pending
• SAVE THESE INSTRUCTIONS
3
bromic.com/heat
CONTENT
IMPORTANT NOTES & WARNINGS 4-5
PRODUCT OVERVIEW 6
PRODUCT DESCRIPTION 6
SPECIFICATIONS 6
PRODUCT FEATURES 6
KEY DIMENSIONS & CLEARANCES 7
INSTALLATION INSTRUCTIONS - CEILING MOUNTED HEATER 8-14
BOX CONTENTS 8-9
WARNING 9
INSTRUCTIONS FOR SINGLE POLE OPTIONS 10-11
INSTRUCTIONS FOR TWIN POLE OPTION 12-14
INSTALLATION INSTRUCTIONS - WALL MOUNTED HEATER 15-22
BOX CONTENTS 15-16
WARNING 17
INSTRUCTIONS FOR WALL MOUNTED OPTION 18-22
ELECTRICAL INSTALLATION - PENDANT HEATER CONTROLS 23-24
PENDANT HEATER CONTROL WIRING DIAGRAM 24
FOR INSTALLATION NOT USING AFFINITY SMART-HEAT ECLIPSE CONTROL 24
MAINTENANCE & SERVICING 25
TROUBLESHOOTING 26
REPLACEMENT PARTS 26
4
bromic.com/heat
IMPORTANT NOTES & WARNINGS
WARNING
• IMPORTANT - Installation MUST be carried out by a licensed
electrical contractor.
•
Heater must be installed by 2 persons.
• Improper installation, adjustment, or alteration and failure
to follow the warnings and instructions in this manual could
result in severe personal injury, death or property damage.
• The manufacturer is not responsible for any damage
resulting from improper use. The manufacturer emphasises
that this appliance should be used in a responsible manner
and that all procedures, warnings, and safety instructions
contained in this booklet should be followed strictly.
• The installer is to ensure that the requirements of the local
authority, local electrical installation code, municipal building
codes, and any other relevant statutory regulations are
carried out.
• Do not use or store ammable materials near this appliance.
• This installation, operation and service manual should not be
removed from the site of installation. Installer should leave
manual with the customer for future reference.
• A minimum safety distance of 3.3 feet should always be left
in front of the Heater Head.
• The Heater head must be installed at least 8.0 feet above
the oor.
• The Heater must not be located immediately below or
in front of an electrical socket outlet. Heat radiated from
the appliance may damage the electricity outlet or plug if
placed incorrectly.
• Any guard or other protective device removed for servicing
(conducted by a licensed electrical contractor) must be
tted in place before operating the heater.
• This appliance can be used by children aged from 12 years
and above and persons with reduced physical, sensory or
mental capabilities or lack of experience and knowledge if
they are supervised.
• Children shall not play with the appliance.
• Cleaning and user maintenance shall not be made by
children without supervision.
• Children of less than 12 years should be kept away unless
continuously supervised.
• Some parts of this product can become very hot and cause
burns. Particular attention has to be given where children
and vulnerable people are present.
• Keep packaging materials out of reach of children.
• Do not spray aerosols or ammable materials in the
vicinity of this appliance while it is in operation or whilst
heater surface is hot.
• Installation and
repair
must be carried out by a qualied
and
licensed electrical contractor
only. The heater should
be inspected before use and at least annually serviced
and inspected by a qualied and licenced service
technician
.
• The Heater Head has no serviceable parts. For the Poles,
please refer to the Maintenance and Servicing section for
more details regarding troubleshooting and replacement
parts.
• The LED contained in this luminaire is non-replaceable
and must not be removed.
• Do not perform maintenance until heater has been
turned off, power disconnected, and heater temperature
has cooled to room temperature.
• Certain materials or items, when stored under or near
the appliance, will be subjected to radiant heat and could
be
discoloured or
seriously damaged. Heat-sensitive
materials e.g. oors, furniture, xtures and plants must be
kept a minimum of 3.3 feet from the front of the heater
head.
• Be sure the heater is not facing the ceiling or ammable
or heat-sensitive substances/ materials.
• This radiant heater is NOT intended to be installed on or
in vehicles and/or boats.
• Do not attempt to alter the unit in any manner.
• Remove all transit protection & packaging before use.
• Do not paint any surface of the heater.
• Care must be taken during installation. After removing
packaging, glass must be inspected for damage before
use. If damage to the appliance is suspected, discontinue
use immediately and contact the supplier.
• Check for damage to the appliance before each use. The
heater must not be used if the glass panel or any other
part of the heater is damaged. If damage to the appliance
is suspected, discontinue use immediately and contact
the supplier.
• Care must be taken around the appliance to ensure it is
not damaged. Ball games that could accidentally hit the
heater must not be played around the appliance.
• After unpacking, make sure the appliance shows no signs
of visible damage or tampering. If the appliance appears
damaged, contact the place of purchase for assistance.
• BH0920001-2 must only be used on 220-240VAC single-
phase power supply. BH0920003 must only be used on
208V power supply.
• Do not touch the heating surface at any time, even when
the heater is turned off and has cooled down.
• Do not touch the heater with wet hands at any time.
• At the end of this product’s useful life, it must not be
disposed of as domestic waste, but must be taken to
a collection centre for waste electrical and electronic
equipment. It is the user’s responsibility to dispose of this
appliance through the appropriate channels at the end
of its useful life. Failure to do so may incur the penalties
established by local laws governing waste disposal.
Proper differential collection, and the subsequent
recycling, processing and environmentally compatible
disposal of waste equipment avoids unnecessary damage
to the environment and possible related health risks,
and also promotes recycling of the materials used in the
appliance. For further information on waste collection
and disposal; contact your local waste disposal service or
the place of purchase.
!
5
bromic.com/heat
• In case of direct connection to a supply line, a bipolar
circuit breaker with contact opening distance of at
least 1/8 inch must be tted upstream from the supply
line. Contact an authorised service technician if you
are unsure if you have a circuit breaker installed on the
premises.
• Do not install the heater directly near a bathtub, shower,
swimming pool or other body of water. Any switches
or controls must not be within reach of a person in the
bathtub, shower, swimming pool or other body of water.
• To maintain Ingress Protection Rating (IP54), only
suitable IP54 (or better) rated outdoor plug & sockets
should be used for electrical installation.
• This product does not have a switch for electrical
disconnection. A means for disconnection of the heater
must be incorporated in the wall socket & xed wiring
according to the local electrical codes.
• If the supply cable is damaged, it must be replaced by
the manufacturer, its service agent or similarly qualied
persons in order to avoid a safety hazard.
• This heater is not equipped with a device to control
the room temperature. Do not use this heater in small
rooms when they are occupied by persons not capable
of leaving the room on their own, unless constant
supervision is provided.
• Do not excessively bend the electrical connection to the
power supply.
• Keep the electrical cable away from sharp edges during
handling and installation.
• Do not pull on the electrical cable or subject it to traction
force.
•
Caution should be taken when dismantling goods from
shipping container to prevent from injury when lifting heavy
parts. Maximum safe lifting 35 lbs per person.
• Do not install heater to an unsecured structure. Mounting
surface integrity shall be determined suitable by the installer
based on weight & type of mounting option chosen.
•
Do not lean on heater or rest any objects leaning up against
heater, including the arm.
•
Do not hang any foreign items off any part of this appliance
e.g. do not hang towels, clothing, lines, lights, cables.
•
Do not swing from arm or heater head.
•
Do not stand or sit on any part of heater, including the base.
•
Do not use heater if Heater Head is not level with the
ground. Angle must be checked during assembly using spirit
level (not included).
•
Do not use heater if heater head or pole is loose.
• Check product label for correct voltage and wattage to
ensure power source conforms to the heater’s requirements.
• The exterior housing of the heater should be cleaned
regularly. To clean the appliance; ensure heater is off and has
been off for at least 2 hours after operation, before wiping
off any dirt/dust with a soft damp cloth & glass cleaner. Salt
in the air can cause rusting of metal, especially at locations
near the coast. Additional cleaning of the heater with a soft
damp cloth fortnightly will aid in maintaining the product’s
appearance.
• Do not clean heater with cleaners that are heat-sensitive or
corrosive.
IMPORTANT NOTES AND WARNINGS CONTINUED ...
SAVE THESE INSTRUCTIONS
6
bromic.com/heat
PRODUCT DESCRIPTION
PRODUCT FEATURES
PRODUCT SPECIFICATIONS
SPECIFICATIONS
Model Eclipse Smart-Heat
TM
Electric
Part No (Heater Eclipse Pendant USA/CAN) BH0920001-2
Part No (Heater Eclipse Pendant 208V USA/
CAN)
BH0920003
Part No (Straight Ceiling Mount Pole 8”) BH3230001
Part No (Straight Ceiling Mount Pole 24”) BH3230002
Part No (Twin Straight Ceiling Mount Pole 24”) BH3230003
Part No (Curved Ceiling Mount Pole 24”) BH3230004
Part No (Straight Ceiling Mount Pole 48”) BH3230005
Part No (Wall Mount Pole) BH3230006
Part No (Afnity Smart-Heat Eclipse Pendant
Control 1CH)
BH8380051
Part No (Afnity Smart-Heat Eclipse Pen-
dant Control 5CH)
BH8380055
Appliance Output (watts) 2900 W
Light Output (watts) 20 W @ 24 V DC
Power Connection Required (Volts)
BH0920001-2
220-240 V - a.c. - 60 Hz
BH0920003 208 V - a.c. - 60Hz
Ingress Protection IP54
Heater Head Dimensions (W x H x D) 27.6 x 27.6 x 4.4 in
Heater Head Weight 30 lbs
Finish Matte Black
Approval
Electrical: SGS - 801126 (US/CAN)
Radio: FCC ID: P59TVEVO916S (US),
Radio: IC: 11242A-TVEVO916S (CAN),
EMC: SGS - GZEM201101691501 (US), GZEM201101691601 (CAN)
The Eclipse Smart-Heat
TM
Electric is designed to provide efcient space heating for commercial and
residential applications.
The Eclipse Smart-Heat
TM
Electric heaters have electrical approval in Australia, New Zealand, USA, Canada, Europe, UK, and
are rated to IP54 for Ingress Protection, making the Eclipse Smart-Heat
TM
Electric Portable the perfect solution for a variety
of indoor and outdoor heating applications.
Set-up and operation of this product requires access to an iOS or Andriod smart device with internet connectivity (e.g.
smartphone or tablet) and the Bromic Smart-Heat App
▪ Stylish, slimline and contemporary design to suit any
decor.
▪ Efcient directional space heating with 3 built in heat
levels.
▪ Heaters can also be integrated into smart control
systems
▪ Wind resistant & IP54 water protection rating
▪ Suitable for outdoor and indoor heating applications
such as restaurants, cafes, bars and clubs, factories,
ofce spaces, designated smoking areas, public
areas, hotels, homes and more.
7
bromic.com/heat
KEY DIMENSIONS & CLEARANCES
The stated clearance to heat-sensitive materials represents surface temperature of 117°F above room
temperature. Building material with a low heat tolerance (such as plastic, vinyl siding, canvas, tri-ply
etc.) may subject to degradation at lower temperature. It is the installer’s responsibility to assure that
adjacent materials are protected.
Heaters must be installed according to the minimum installation clearances shown in these diagrams.
Dimensions shown in: Inches
PENDANT & WALL MOUNT
8
bromic.com/heat
INSTALLATION INSTRUCTIONS - CEILING MOUNTED HEATER
Contents Packed in (3) Boxes
Box 1 Contents
Box 2 Contents (Separate Accessories)
Eclipse Head Assembly
Including pre-assembled 2 x Dome
Head Screws (M4 - Length: 6mm)
Pendant Pole Assembly
one of the following styles:
• Twin Straight Ceiling Mount Pole 24”
• Curved Ceiling Mount Pole 24”
• Straight Ceiling Mount Pole 8”
• Straight Ceiling Mount Pole 24”
• Straight Ceiling Mount Pole 48”
Instruction Manual
(This Document)
6 x Dome Head Screws
(M4 - Length: 6mm)
2 x Dome Head Screws
(M4 - Length: 10mm)
SCAN FOR
LATEST MANUAL
9
bromic.com/heat
INSTALLATION INSTRUCTIONS - CEILING MOUNTED HEATER CONTINUED...
Tools/Parts Required (not Included)
• Bolts for fastening to Ceiling surface
• Phillips Head Screw Driver
• Step Ladder
• 2 strong people to help with lifting & assembly
• Spirit Level
WARNING
This heater MUST be installed by an licensed electrical contractor. Do no
t perform maintenance,
or carry out installation or assembly procedure while electrical power is switched on. Wait 2
hours after switching off the heater before handling to prevent touching hot surfaces.
For longest product life and to maintain product appearance, position heater under cover and
protect from rain and weather.
!
IMPORTANT
The appliance must be installed such that the heater head is level with the ground.
The appliance must be mouted on a solid surface, and it is the responsibility of the
installer to assess the suitibility of the mounting surface.
Minimum distance between heaters measured from edge of heater must be at
least 20 inches.
!
!
Caution – Glass – Handle with care
• Care must be taken during installation. After removing packaging, glass must be inspected for
damage before use. If damage to the appliance is suspected, discontinue use immediately and
contact the supplier.
• Check for damage to the appliance before each use. The heater must not be used if the glass
panel or any other part of the heater is damaged. If damage to the appliance is suspected,
discontinue use immediately and contact the supplier.
• Care must be taken around the appliance to ensure it is not damaged. Ball games that could
accidentally hit the heater must not be played around the appliance. To protect appliance do
not remove cardboard packaging from head assembly until it is mounted to arm and base.
Box 3 Contents (Sold Separately)
Anity Smart-Heat Eclipse
Pendant Control 1 Channel
OR
Anity Smart-Heat Eclipse
Pendant Control 5 Channel
10
bromic.com/heat
4. Slide the Round Cap over the Ceiling Mount
Pole and attach the it to the Roof Bracket
using 2 X Dome Head Screws (M4 - Length:
10mm).
1. Unpack all items from shipping cartons and
place items on a non-abrasive surface.
To protect appliance do not remove
cardboard packaging from head assembly
until it is mounted to ceiling.
Instructions for Single Pole options, including:
• Curved Ceiling Mount Pole 24”
• Straight Ceiling Mount Pole 8”
• Straight Ceiling Mount Pole 24”
• Straight Ceiling Mount Pole 48”
INSTALLATION INSTRUCTIONS - CEILING MOUNTED HEATER CONTINUED...
2x
3. Attach the chosen Ceiling Mount Pole to the
Pendant Mount Roof Bracket using the
4 X Dome Head Screws (M4 - Length: 6mm).
Shown on right are the four options for
the Single Ceiling Mount Poles.
4x
M4 - Length: 6mm
M4 - Length: 10mm
2. Fasten the Pendant Mount Roof Bracket
on the ceiling in the desired location, using
appropriately sized and type bolts (not
included) for the mounting surface.
Ensure the bracket is rmly secured to
appropriate supports (not only to
ceiling panels) with fasteners in 4
opposing holes before proceeding.
IMPORTANT
Fasteners must be chosen by installer to suit
mounting structure. Installer is responsible for
chosing fasteners appropriate to the loading of
the product.
!
11
bromic.com/heat
6. Insert the Heater Bracket into the Ceiling
Mount Pole by hooking the attached 2X
Dome Head Screws (M4 - Length: 6mm) into
the slot feature in the Pole.
Note: Screws are pre-assembled to heater
head bracket.
INSTALLATION INSTRUCTIONS - CEILING MOUNTED HEATER CONTINUED...
5. Feed the cable through the Ceiling Mount
Pole until it has passed through and out into
the roof cavity. Feed through the cable slack,
and with the help of a second person, lift the
Heater Head upwards closer to the Ceiling
Mount Pole.
Heavy Item. Min Two Person Lift. Maximum
safe lifting 35 lbs per person.
WARNING
!
7. Fully insert additional 2 X Dome Head Screws
(M4 - Length: 6mm) on both sides, and
tighten all four screws, to lock heater in place.
2x
M4 - Length: 6mm
8. DANGER!
All packaging materials must be removed before
turning on the appliance.
12
bromic.com/heat
Instructions for Twin Pole option:
• Twin Straight Ceiling Mount Pole 24”
1. Unpack all items from shipping cartons and
place items on a non-abrasive surface.
To protect appliance do not remove
cardboard packaging from head assembly
until it is mounted to ceiling.
2. Fasten the Twin Pole Roof Bracket on the
ceiling in the desired location, using
appropriately sized and type bolts (not
included) for the mounting surface.
Ensure the bracket is rmly secured to
appropriate supports (not only
to ceiling panels) with fasteners
in 4 opposing holes before proceeding.
INSTALLATION INSTRUCTIONS - CEILING MOUNTED HEATER CONTINUED...
3. Place the Twin Pole Cap loosely onto the Twin
Straight Ceiling Mount Pole as shown below,
and attach the Twin Straight Ceiling Mount
Pole to the Twin Pole Roof Bracket using the
4 X Dome Head Screws (M4 - Length: 6mm).
4x
M4 - Length: 6mm
IMPORTANT
Fasteners must be chosen by installer to suit
mounting structure. Installer is responsible for
chosing fasteners appropriate to the loading of
the product.
!
13
bromic.com/heat
4. Slide the Twin Pole Cap upwards and attach
the it to the Twin Pole Roof Bracket using
2 X Dome Head Screws (M4 - Length: 6mm).
5. Feed the cable through one of the poles of
the Twin Straight Ceiling Mount Pole until it
has passed through and out into the roof
cavity. Feed through the cable slack, and
with the help of a second person, lift the
heater head upwards closer to the Twin
Straight Ceiling Mount Pole.
INSTALLATION INSTRUCTIONS - CEILING MOUNTED HEATER CONTINUED...
2x
M4 - Length: 6mm
Heavy Item. Min Two Person Lift. Maximum
safe lifting 35 lbs per person.
WARNING
!
14
bromic.com/heat
INSTALLATION INSTRUCTIONS - CEILING MOUNTED HEATER CONTINUED...
7. Fully insert additional 2 X Dome Head Screws
(M4 - Length: 6mm) on both sides, and
tighten all four screws, to lock heater in place.
2x
M4 - Length: 6mm
6. Insert the Heater Bracket into the Twin
Straight Ceiling Mount Pole by hooking the
attached 2X Dome Head Screws (M4 - Length:
6mm) into the slot feature in the Pole.
8. DANGER!
All packaging materials must be removed before
turning on the appliance.
15
bromic.com/heat
Installation Instructions – Wall Mounted Heater
Box 1 Contents
Box 2 Contents
Eclipse Head Assembly
Including pre-assembled
2 x Dome Head Screws
(M4 - Length: 6mm)
Wall Mount Pole
Instruction Manual
(This Document)
Wall Bracket
Wall Bracket Cover
INSTALLATION INSTRUCTIONS - WALL MOUNTED HEATER
SCAN FOR
LATEST MANUAL
16
bromic.com/heat
Tools/Parts Required (not Included)
• Bolts for fastening to Wall surface
• Phillips Head Screw Driver
• Allen Key
• Step Ladder
• 2 strong people to help with lifting
• Spirit Level
INSTALLATION INSTRUCTIONS - WALL MOUNTED HEATER CONTINUED...
1 x Round Head Hex Screw
(M8 - Length: 15mm)
1 x Dome Head Screw
(M4 - Length: 10mm)
2 x Dome Head Screw
(M6 - Length: 10mm)
2 x Dome Head Screws
(M4 - Length: 6mm)
1 x M20x1.5 Blanking Plug
Box 3 Contents (Sold Separately)
Smart-Heat Eclipse Pendant
Control 1 - Channel
OR
Smart-Heat Eclipse Pendant
Control 5 - Channel
17
bromic.com/heat
!
INSTALLATION INSTRUCTIONS - WALL MOUNTED HEATER CONTINUED...
WARNING
IMPORTANT
This heater MUST be installed by an licensed electrical contractor. Do no
t perform
maintenance, or carry out installation or assembly procedure while electrical power is
switched on. Wait 2 hours after switching off the heater before handling.
For longest product life and to maintain product appearance, position heater under
cover and protect from rain and weather.
The appliance must be installed such that the heater head is level with the
ground.
The appliance must be mouted on a solid surface, and it is the responsibility of
the installer to assess the suitibility of the mounting surface.
Minimum distance between heaters measured from edge of heater must be at
least 20 inches.
!
!
Caution – Glass – Handle with care
• Care must be taken during installation. After removing packaging, glass must
be inspected for damage before use. If damage to the appliance is suspected,
discontinue use immediately and contact the supplier.
• Check for damage to the appliance before each use. The heater must not be used
if the glass panel or any other part of the heater is damaged. If damage to the
appliance is suspected, discontinue use immediately and contact the supplier.
• Care must be taken around the appliance to ensure it is not damaged. Ball games
that could accidentally hit the heater must not be played around the appliance. To
protect appliance do not remove cardboard packaging from head assembly until
it is mounted.
18
bromic.com/heat
Instructions for Wall Mounted option:
1. Unpack all items from shipping cartons and
place items on a non-abrasive surface.
To protect appliance do not remove cardboard
packaging from head assembly until it is
mounted to ceiling.
3. Slide the Wall Bracket Cover over the
Wall Bracket.
INSTALLATION INSTRUCTIONS - WALL MOUNTED HEATER CONTINUED...
2. Mount the Wall Bracket on the wall in the
desired location, using appropriately sized
and type bolts (not included) for the
mounting surface. Ensure the bracket is rmly
secured with fasteners in the 6 holes before
proceeding.
IMPORTANT
Fasteners must be chosen by installer to suit
mounting structure. Installer is responsible for
chosing fasteners appropriate to the loading
of the product. Calculated tensile load on each
screw is 675 lbf (with FOS of 4).
!
19
bromic.com/heat
4. Fasten the Wall Bracket Cover using 1 X Dome
Head Screw (M4 - Length: 10mm).
5. Feed the cable through the end of the Wall
Mount Pole until it has passed through and
out the end of the Pole. Feed through the
cable slack, bringing the heater head closer
to the Wall Mount Pole.
INSTALLATION INSTRUCTIONS - WALL MOUNTED HEATER CONTINUED...
1x
M4 - Length: 10mm
20
bromic.com/heat
6. Insert the Heater Head Bracket into the Wall
Mount Pole by hooking the attached 2X Dome
Head Screws (M4 - Length: 6mm) into the slot
feature in the Pole.
NOTE: Heater head should be positioned so
that the bromic logo on the glass is at the
front of the heater (furtherst away from the
wall).
7. Fully fasten additional 2 X Dome Head Screws
(M4 - Length: 6mm) on both sides, and
tighten all four screws, to lock heater in place.
INSTALLATION INSTRUCTIONS - WALL MOUNTED HEATER CONTINUED...
2x
M4 - Length: 6mm
21
bromic.com/heat
9. Fasten the Wall Mount Pole to the Wall
Bracket using 1 X Round Head Hex Screw
(M8 - Length: 15mm).
8. Attach the Wall Mount Pole to the Wall
Bracket. Feed the cable through the back
slot of the Wall Mount into the wall cavity,
or alternatively, the cable can be fed out
of the optional Cable Slot in the underside
of the Wall Bracket. In this instance
attach an M20 metal cable gland (not
supplied) into the same hole from the
outside of the bracket.
INSTALLATION INSTRUCTIONS - WALL MOUNTED HEATER CONTINUED...
1x
M8 - Length: 15mm
Option 1: Cable
into Wall Cavity
Option 2: Cable
out of underside
Heavy Item. Min Two Person Lift. Maximum
safe lifting 35 lbs per person.
WARNING
!
22
bromic.com/heat
10. Lock the angle of the Wall Mount Pole to the
Wall, using 2 X Dome Head Screw
(M6 - Length: 10mm). The Wall Bracket angle
can be adjusted up to 45° from the wall on
each side.
11. If the cable has been routed into the wall
cavity, Insert the Cable plug into the optional
cable slot.
INSTALLATION INSTRUCTIONS - WALL MOUNTED HEATER CONTINUED...
2x
M6 - Length: 10mm
12. DANGER!
All packaging materials must be removed before
turning on the appliance.
23
bromic.com/heat
23
ELECTRICAL INSTALLATION – PENDANT HEATERS
bromic.com/heat
IMPORTANT NOTES & WARNINGS
WARNING
DANGER
IMPORTANT
This heater MUST be installed by an authorised/licenced person. Do not perform maintenance,
or carry out installation or assembly procedure while electrical power is switched on.
ELECTRICAL SHOCK HAZARD! Serious injury or death may occur. Disconnect from electrical
supply before installing or servicing this heater. Read and follow installation clearance
requirements outlined in this manual. The appliance MUST be connected to a properly grounded
electrical source. Isolate mains before installing. Use only with a properly secured heater.
Check product label for correct voltage and wattage to ensure power source conforms to the
heater’s requirements.
Use appropriate power supply cables for the heaters’ voltage and wattage. The xed wiring
must be positioned away from & protected from the enclosure of the heater.
Make all connections in accordance with local electrical code regulations. For outdoor
installation, all connections must be made in accordance with local electrical code regulations
for outdoor wiring. Only use wiring components approved for outdoor use with minimum IP54
rating.
PLUG AND SUPPLY CORD: Use an appropriately rated plug and supply cord - check the power
requirements of the connected loads. Socket outlet used must be near the equipment.
OVER CURRENT DEVICE: The outputs are NOT protected against short circuits or extra-
currents which can damage the electronic board. Evaluate the characteristics of the connected
loads and apply the appropriate safety devices to the power line.
ISOLATION SWITCH: This product does not have a switch for electrical disconnection. A means
for disconnection of the heater must be incorporated in the wall socket & xed wiring according
to the local electrical codes.
!
!
!
If you are installing the Pendant Eclipse with the Affinity Smart-Heat Control
Pendant Eclipse, please consult the Instruction Manual included with the controls for
detailed information on dimensions, clearances, wiring instructions and installation
procedures.
IMPORTANT
!
NOTES:
- Supply connection must be protected with appropriate safety device, that includes iso-
lation switch.
- Suitable junction box for connection to be supplied by installer.
- Control must be located in an environment of no more than 86°F ambient, away from
other heat sources and separation clearances maintained.
- Wiring must be completed according to local electrical code.
- 24V DC lighting circuit is to be separated inside the junction box from 220-240VAC
and 208VAC circuits.
- Electrical installation must ensure earth continuity is checked.
FOR INSTALLATION NOT USING
AFFINITY SMART-HEAT CONTROL
ECLIPSE PENDANT
ONLY TO BE INSTALLED & SERVICED BY LICENSED & AUTHORIZED TECHNICIAN.
APPLIANCE MANUAL MUST BE READ BEFORE INSTALLING OR SERVICING THIS PRODUCT.
To control elements independantly L1
(66% element) & L2 (33% element)
need independant power supplies.
Power Supply -
BH0920001-2: 220-240VAC (12.08A)
BH0920003: 208VAC (13.94A)
Minimum Circuit Ampacity 17A.
(Provided by installer)
Power supply to suit rated
input of transformer
(Provided by installer)
LED Transformer
Output: 24V DC,
Power Rating: 25W Minimum
(Provided by installer)
Junction box & terminals
(Provided by installer)
Transformer wires
(Provided by installer)
Power cable from heater
(Supplied with heater)
WHITE 24V DC
-24V DC
GREEN/
YELLOW
GROUND
BLUE
BROWN 24V DC
+24V DC
+24V DC
G
-24V DCL2 N
L1
TRANSFORMER
OUTPUT 24V DC, 25W MIN
DC OUT 24V
AC IN
HOT 1
(L1)
HOT 1 (L1)
BLACK (66%)
GREY (33%)
HOT 1 (L1)
HOT 2 (L2)
HOT 1
(L1)
HOT 2
(L2)
24
bromic.com/heat
PENDANT HEATER CONTROL WIRING DIAGRAM
25
bromic.com/heat
MAINTENANCE & SERVICING
IMPORTANT NOTES & WARNINGS
MAINTENANCE
WARNING
This heater MUST be installed by an authorised/ licenced person. Do not perform maintenance,
or carry out installation or assembly procedure while electrical power is switched on.
!
IMPORTANT
Check product label for correct voltage and wattage to ensure power source conforms to
the heater’s requirements.
Make all connections in accordance with local electrical code regulations. For outdoor
installation, all connections must be made in accordance with local electrical code
regulations for outdoor wiring.
OVERCURRENT DEVICE: The outputs are NOT protected against short circuits or extra-
currents which can damage the electronic board. Evaluate the characteristics of the
connected loads and apply the appropriate safety devices to the power line.
Check surrounding area of heater for hazards before turning on.
!
DANGER
ELECTRICAL SHOCK HAZARD! Serious injury or death may occur. Disconnect from electrical
supply before installing or servicing this heater. Read and follow installation clearance
requirements outlined in this manual. The appliance MUST be connected to a properly grounded
electrical source. Isolate mains before installing. Use only with a properly secured heater.
• For longest product life, and to maintain product appearance, mount heater under cover
and protect from rain and weather whenever possible.
• Before cleaning ensure the appliance is off and has been off for at least 2 hours after
operation. The heater must be cool to touch before cleaning can begin.
• The exterior housing of the heater should be cleaned regularly. Use a clean, soft, damp
cloth. Salt in the air can cause rusting of metal, especially at locations near the coast.
Additional cleaning of the heater with a soft damp cloth fortnightly will aid in maintaining
the product’s appearance. Do not clean heater with cleaners that are heat-sensitive or
corrosive.
• Improper cleaning of the front of the appliance can cause scratching and reduce the
appearance of the appliance. Below guidelines must be read before cleaning the front of the
appliance and must be followed to maintain the quality of the surface nish.
DO NOT DO
Do not use harsh cleaning pads or sharp tools.
Do not use harsh cleaning chemicals.
Do not spray the appliance with water for cleaning.
Use a clean, soft, damp microbre cloth.
Use lukewarm water and a mild dish washing deter-
gent.
Do not use a dry cloth or your hand to wipe clean
the surface.
Using a dry cloth or your hand to clean the surface
will rub dirt and dust into the surface and may cause
scratching or damage.
Use a microbre cloth in the lukewarm water solution.
Rinse out the cloth frequently to remove any dirt and
dust from the cloth to avoid scratching the surface.
Do not apply pressure and rub the surface.
Do not apply continuous, erratic scrubbing.
Gently wipe the microbre cloth across the surface.
Apply minimum pressure to avoid scratching.
Minimise contact with the surface.
Use the same directional stroke, lift hand and repeat.
Do not buff dry with a cloth that could cause
scratching.
Allow surface to air dry.
26
bromic.com/heat
TROUBLESHOOTING
REPLACEMENT PARTS
Part Number
Description Part Number Description
BH0920001-2 Eclipse Electric Heater Head (US) BH3230006 Wall Mount Pole Eclipse Electric
BH0920003 Eclipse Electric Heater Head 208V (US) BH8380051
Afnity Smart-Heat Control Eclipse
Pendant 1CH
BH3230001
Straight Ceiling Mount Pole 8” Eclipse
Electric
BH8380055
Afnity Smart-Heat Control Eclipse
Pendant 5CH
BH3230002
Straight Ceiling Mount Pole 24”
Eclipse Electric
BH3130070
Afnity Smart-Heat Control
Expansion Board
BH3230003
Twin Straight Ceiling Mount Pole 24”
Eclipse Electric
BH8380009
Screw Set Ceiling Mount Pole
Eclipse Electric
BH3230004
Curved Ceiling Mount Pole 24”
Eclipse Electric
BH8380010
Screw Set Wall Mount Pole Eclipse
Electric
BH3230005
Straight Ceiling Mount Pole 48”
Eclipse Electric
BH8380013 Eclipse LED
SYMPTOM POSSIBLE CAUSE (S) CORRECTIVE ACTION
No heat 1. Incorrect heater setting chosen
2. Incorrect Voltage.
3. No power.
1. Choose heat setting using
remote (33%, 66% or 100%).
2. Connect to the correct power supply.
3. Check connection to power supply.
Not enough heat 1. Incorrect heater setting chosen.
2. Heater installed too high.
3. Heater too small for application.
1. Choose higher heat setting using Bromic
Smart-Heat App (66% or 100%).
2. Check height is according to
instructions.
3. Add additional heater(s).
Too much heat 1. Incorrect heater setting chosen.
2. Heater installed too low.
1. Choose lower heat setting
using remote (66% or 33%).
2. Check height is according to
instructions.
No Light 1. Incorrect lighting setting chosen.
2. Incorrect Voltage.
3. No power.
1. Choose lighting setting using
Bromic Smart-Heat App.
2. Connect to the correct power supply.
3. Check connection to power supply.
Not enough Light 1. Incorrect lighting setting chosen.
2. Light too small for application.
1. Choose higher lighting setting
using Bromic Smart-Heat App.
2. Add additional light(s).
Too much Light 1. Incorrect lighting setting chosen. 1. Choose lower light setting
using Bromic Smart-Heat App.
For Troubleshooting Anity Smart-Heat Controls Pendant Eclipse, please see the
controls manual.
