H500
HOR60S11MSX2, HOR90S11MSX2 and HOR90S11MBX2
H300
HOR90S8MSX2, HOR90S8MBX2
Freestanding Oven
with Gas Cooktop
USER GUIDE NZ AU
!
WARNING!
If the information in this manual is not
followed exactly, a fire or explosion may
result causing property damage, personal
injury or death.
Do not store or use gasoline or other flammable vapors
and liquids in the vicinity of this or any other appliance.
NEVER use this appliance as a space heater to heat or
warm the room. Doing so may result in carbon monoxide
poisoning and overheating of the appliance.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch.
• Do not use any phone in your building.
• Immediately call your gas supplier from a neighbor's
phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the
fire department.
Installation and service must be performed by a qualified
installer, service agency or the gas supplier.
3
CONTENTS
Safety and warnings .....................................................................4
Product overview .........................................................................9
First use....................................................................................... 12
Cooking functions- H300.............................................................15
Cooking functions- H500.............................................................16
Using grill functions ....................................................................17
Shelves ........................................................................................18
Care and cleaning .......................................................................19
Cleaning the oven door ...............................................................21
Hydro clean .................................................................................23
Troubleshooting..........................................................................24
Manufacturer's warranty..............................................................25
Customer service.........................................................................27
4
SAFETY AND WARNINGS
!
WARNING!
Explosion Hazard
Failure to follow this advice may result in death
or serious injury.
• Do not store flammable materials such as
gasoline near the cooktop.
• Do not use or store flammable materials in
the appliance drawer or near this appliance
• Do not spray aerosols on the vicinity of this
appliance while it is in operation.
!
WARNING!
Electrical Shock Hazard
Failure to follow this advice may result in
electrical shock or death.
• Switch the cooker off at the wall before
replacing fuses or the oven lamp.
!
WARNING!
Poisoning Hazard
Failure to follow this advice may result in
poisoning or death.
• Do not use this appliance as a space heater.
Doing so may result in carbon monoxide
poisoning and overheating of the appliance.
5
SAFETY AND WARNINGS
!
WARNING!
Cut Hazard
Failure to use caution could result in injury
or cuts.
• Take care - some edges are sharp.
!
WARNING!
Fire Hazard
Failure to follow this advice may result in
overheating, burning, and injury.
• Never leave the cooktop unattended when
in use. Boilover causes smoking and greasy
spillovers that may ignite.
• Do not place aluminium foil, dishes, trays,
water or ice on the oven floor during
cooking, as doing so will irreversibly damage
the enamel; lining the oven with aluminium
foil may even cause fire.
• Never use your appliance for warming or
heating the room. Persons could be burned
or injured or a fire could start.
• Storage in or on appliance: flammable
materials should not be stored in an oven or
near its surface.
6
SAFETY AND WARNINGS
!
WARNING!
Hot Surface Hazard
Failure to follow this advice could result in
burns and scalds.
• Accessible parts may become hot when this
cooker is in use.
• To avoid burns and scalds keep children
away.
• Do not touch hot surfaces inside the oven.
• Use oven mitts or other protection when
handling hot surfaces such as oven shelves
or dishes.
• Take care when opening the oven door.
• Let hot air or steam escape before removing
or replacing food.
• Do not touch the cooktop components,
burners, trivets/pan supports or the base
when hot.
• Before cleaning, turn the cooker off and
make sure it is cool.
7
SAFETY AND WARNINGS
READ AND SAVE THIS GUIDE! IMPORTANT SAFETY INSTRUCTIONS
To reduce the risk of fire, electrical shock, injury to persons or damage when using the
oven, follow the important safety instructions listed below. Read all the instructions
before using the oven. Use the oven only for its intended purpose as described in these
instructions.
General
• Be sure your appliance is properly installed and earthed by a qualified technician.
• Isolating switch: make sure this oven is connected to a circuit which incorporates an isolating
switch providing full disconnection from the power supply.
• Household appliances are not intended to be played with by children.
• Do not leave children alone. Children should not be left alone or unattended in the area where the
appliance is in use. They should never be allowed to sit or stand on any part of the appliance.
• When heating food in plastic or paper containers, keep an eye on the oven due to the possibility of
ignition.
• Children of less than 8 years old must be kept away from the appliance unless continuously
supervised.
• This appliance can be used by children aged from 8 years and above, and persons with reduced
physical, sensory or mental capabilities or lack of experience and knowledge, if they have been
given supervision or instruction concerning the use of the appliance in a safe way and they
understand the hazards involved.
• The contents of feeding bottles and baby food jars shall be stirred or shaken and the temperature
checked before consumption, in order to avoid burns.
• Do not store things children might want above the oven. Children could be burned or injured while
climbing on the oven to retrieve items.
• Cleaning and user maintenance shall not be done by children without supervision.
• Clean only the parts of parts listed in this manual.
• Do not place aluminium foil, dishes, trays, water or ice on the oven floor during cooking as this will
irreversibly damage the enamel.
• Do not modify this appliance.
• Always position shelves in the desired location while the oven is cool (before preheating). If a shelf
must be removed while the oven is hot, do not let the oven mitts or potholder contact hot heating
elements in the oven or the base of the oven.
• Do not place heavy objects on the oven door.
• Do not heat unopened food containers. They can build up pressure that may cause the container
to burst and result in injury.
• The cooking chamber must only be cooled with the door closed. Check that nothing is stuck on
the door of the appliance. Even if the door is only ajar, nearby cabinets can be damaged over time.
• Do not rest or lean on the open door of the appliance and do not put dishware or accessories on it.
• This appliance is intended to be used in household and similar applications such as:
• Staff kitchen areas in shops, offices and other working environments;
• Farm houses;
• By clients in hotels, motels and other residential environments;
• Bed and breakfast type environments.
• Always keep oven vents unobstructed.
• Do not use the oven if the door or the seals of the door are damaged. The oven may not be used
until it is repaired by a qualified service technician.
• Do not operate your appliance by means of an external timer or separate remote control system.
8
SAFETY AND WARNINGS
• Do not use harsh abrasive cleaners or sharp metal scrapers to clean the oven door glass, since they
can scratch the surface, which may result in shattering of the glass.
• CAUTION: Hot air can blow from the vent at the base of the oven as part of the oven’s cooling
system.
Installation
• Ensure your appliance is properly installed and earthed by a qualified technician.
• Ensure this oven is connected to a circuit which incorporates an isolating switch providing full
disconnection from the power supply.
• Do not install or operate the appliance if it is damaged or not working properly. If you receive a
damaged product, contact your dealer or installer immediately.
• Please make this information available to the person installing the appliance—doing so could
reduce your installation costs.
• This appliance must be installed and connected to the mains power supply only by a suitably
qualified person according to these installation instructions and in compliance with any applicable
local building and electricity regulations. Failure to install the appliance correctly could invalidate
any warranty or liability claims.
• If the power supply cable is damaged, it must be replaced by the manufacturer, its service agent or
similarly qualified person in order to avoid a hazard.
• Isolating switch: make sure this oven is connected to a circuit which incorporates an isolating
switch providing full disconnection from the power supply in accordance with the wiring rules.
• The oven must be earthed.
• Do not use adaptors, reducers or branching devices to connect the oven to the mains electricity
supply, as they can cause overheating and burning.
• The appliance must not be installed behind a decorative door in order to avoid overheating.
• Please take extra care not to damage the lower trim of the oven during installation. The trim is
important for correct air circulation and allows the door to open and close without obstruction. The
manufacturer does not accept any responsibility for damage resulting from incorrect installation.
Food safety
• Leave food in the oven for as short a time as possible before and after cooking. This is to avoid
contamination by organisms which may cause food poisoning. Take particular care during warm
weather.
Servicing
• Do not repair or replace any part of the appliance unless specifically recommended in the user
guide. All other servicing should be undertaken by a Fisher & Paykel trained and supported
service technician or qualified person.
Fire Hazard
• Do not use water on grease fires. Smother the fire or flame or use a dry chemical or foam type
extinguisher.
• Use only dry oven mitts or potholders. Moist or damp potholders on hot surfaces could result
in burns from steam. Do not let potholders touch hot areas or heating elements. Do not use a
towel or a bulky cloth for a potholder. It could catch fire.
• Do not heat unopened food containers. They can build up pressure that may cause the
container to burst and result in inju
ry.
9
PRODUCT OVERVIEW
1
3
2
4
5
6
7
8
9
!1
!0
Features and accessories
1
Elements
2
Control dials
3
Control panel
4
Side racks
5
Telescopic sliders*
6
Wire rack
7
Air fry trays*
8
Roasting dish + Grill insert
9
Oven door
10
Toe kick cover
11
Storage drawer
*Only available with H500 models.
10
PRODUCT OVERVIEW
1
Element dials
2
Function control dial
3
Control display
4
Temperature control dial
5
Oven heating light*
1
Element dials
2
Function control dial
3
Control display
4
Temperature control dial
5
Oven heating light*
1
1 1
12
2
4
4
5
5
3
3
Control panel 90cm
Control panel 60cm
*Illuminated only when oven is heating up, light will turn off once set temperature is
reached.
*Illuminated only when oven is heating up, light will turn off once set temperature is
reached.
11
1
Timer functions
Cook duration
Delay start
Timer
Clock settings
2
Time/ Temperature
display
Displays clock, cook duration, delay start, timer and
temperature.
3
Selector buttons
M
Press to cycle through functions.
Press to increase or decrease time.
1 2 1
Control display
PRODUCT OVERVIEW
3
12
FIRST USE
Preparing your oven
The quality of your cookware can affect cooking performance. Choose a pan with a
diameter that is at least as large as the heating zone. Do not use pans with a concave and
convex base. Always remember or put a proper cover on the pan. We recommend the use
of pans with thick even bases.
If the zones and pans are soiled it is impossible to make full use of the heat.
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6
1-2 Maintaining temperature, slow cooking small quantities of food (min power).
3 Slow cooking.
4-5 Slow cooking of large quantities, and slow frying of large portions.
6 Frying and preparing soup basis.
7-8 Frying.
9 Boiling, browning or frying (maximum power).
Heat level selection
The heating elements have different levels of heat. The level of heat can be adjusted
gradually by turning the appropriate knob to the right or left.
13
FIRST USE
Preparing your oven
Before using your oven for the first time, remove and wash all accessories, and clean the
inside of the oven with a damp, soft cloth and mild detergent. Wipe the outside with a
damp, soft cloth. Dry with a clean cloth.
Run the empty oven at maximum temperature for 60 minutes to remove the newness
smell. The oven may smoke slightly during this process. This is normal. Opening a window
is recommended to allow air flow during the prep burn.
Setting a function
Turn the function selector to the
desired function. See 'Cooking
functions' for details.
Setting the clock
Following installation or a power
reset, the display will flash and
show 12:00. Press increase + or
decrease - to set time.
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Setting the temperature
Turn the temperature selector to
the desired temperature. The oven
will start once the time, function
and temperature are set. The
oven heating light will turn on to
indicate that the oven is warming
up. It will switch off once the oven
has reached the set temperature.
14
Setting delay cook
Delay cook allows you to schedule
a cook up to 24 hours in advance
by setting a function, cooking
duration and desired cooking start
time.
Press M then select
, then press
increase + or decrease - to set the
cooking end time.
Setting cook duration
Press M to select , then press
increase + or decrease - to set the
cook duration.
The cooking function will turn off
automatically when the set time
has elapsed, and an alarm will
sound.
Press any key to stop the alarm.
Setting the timer
Press M to select then press
increase + or decrease - to set the
timer.
Press any key to stop the alarm.
Changing the displayed
time
Press M to select then press
increase + or decrease - to set
clock.
FIRST USE
15
COOKING FUNCTIONS- H300
FUNCTION DESCRIPTION
LIGHT Turns the oven light ON/OFF.
DEFROST
Fan circulates air at room temperature around the frozen food to
speed up the defrosting process.
BAKE
Ideal for cakes, breads, biscuits and quiches on one level. Uses
both upper and lower heating elements.
FAN BAKE
Ideal for roasts, casseroles, vegetables and pies on one level and
for achieving surface browning.
TRADITIONAL BAKE
Ideal for traditional recipes and foods that have a pastry base and
require delicate baking or minimal surface browning.
FAN FORCED
Ideal for multilevel cooking. Uses the rear element in conjunction
with the fan. Recommended for most applications, including
poultry, pastries and vegetables.
MAXI GRILL
Ideal for sausages, steaks and toast. The entire area below the
grill element becomes hot. Use with the door closed. Turn food
halfway through cooking (If necessary).
MAXI GRILL+ FAN
Ideal for larger cuts of meat that require longer cooking with
surface browning. Use with the door closed. Slide a tray under
the shelf to collect juices. Turn food halfway through cooking (If
necessary).
PASTRY
Ideal for fruit flans, tarts, quiches and pastries. Prevents food
from drying and encourages rising in cakes, bread dough and
other bottom-cooked food.
Cooking functions for Models: HOR90S8MSX2 & HOR90S8MBX2
16
FUNCTION DESCRIPTION
LIGHT Turns the oven light ON/OFF.
DEFROST
Fan circulates air at room temperature around the frozen food to
speed up the defrosting process.
BAKE
Ideal for cakes, breads, biscuits and quiches on one level. Uses
both upper and lower heating elements.
FAN BAKE
Ideal for roasts, casseroles, vegetables and pies on one level and
for achieving surface browning.
TRADITIONAL BAKE
Ideal for traditional recipes and foods that have a pastry base and
require delicate baking or minimal surface browning.
FAN FORCED
Ideal for multilevel cooking. Uses the rear element in conjunction
with the fan. Recommended for most applications, including
poultry, pastries and vegetables.
MAXI GRILL
Ideal for sausages, steaks and toast. The entire area below the
grill element becomes hot. Use with the door closed. Turn food
halfway through cooking (If necessary).
MAXI GRILL+ FAN
Ideal for larger cuts of meat that require longer cooking with
surface browning. Use with the door closed. Slide a tray under
the shelf to collect juices. Turn food halfway through cooking (If
necessary).
PIZZA
Ideal for achieving a crispy base on all kinds of pizzas without
preheating the oven. We recommend using lower shelf positions
and a pizza stone. Set a cook duration time manually.
BAKERY + STEAM
Ideal for bread, pastries, and cakes, it combines traditional baking
with steam to deliver professional bakery results at home. Pour
300ml for 90cm oven and 150ml for 60cm oven of water into the
base of the oven cavity when the oven is cold, then preheat oven.
AIR FRY
Ideal for preparing frozen foods or crumbed par-cooked foods
which are usually fried.
Cooking functions for Models: HOR60S11MSX2, HOR90S11MSX2 & HOR90S11MBX2
COOKING FUNCTIONS- H500
17
USING GRILL FUNCTIONS
IMPORTANT! While using grill, maxi grill, fan grill functions it is recommended to keep over
door closed. Accessible parts can become hot and it is best to keep children away from the
oven.
Choice of cookware.
Keep in mind that the pan base diameter should always be larger than the burner flame
crown, and the pan should have a lid and the pan height should not exceed its diameter..
The ideal pan size is about 2.5 to 3 times the diameter of the burner:
• Auxiliary burner: 90–150 mm pan diameter
• Medium burner: 160–220 mm pan diameter
• Large burner: 200–240 mm pan diameter
Ignition without an igniter.
• Light a match, than press in the knob to the end and turn it to the left large flame.
• Ignite with a match. Set required flame size then switch off the burner after finishing
cooking, turning the knob right the off position.
Knob ignition
Press in the knob to the end and turn it left to the large flame. The hold until the gas it lit.
After the flame is lit release the pressure on the knob and set a required flame size.
Select the appropriate flame.
A correctly adjusted burner has a light blue flame with a clearly visible internal cone. Flame
size depends on the position of the burner knob which has been sent.
Depending on requirements, flame size can be set in a continuous manner.
CAUTION! For models with a surface burner safety valve, press and hold the knob in the
large flame position for about 10 seconds to activate the safety device.
If ignition fails (e.g., due to power loss or moisture), light the burner with a match or lighter.
After ignition, keep the knob pressed for 10 seconds to stabilize the flame.
If the burner does not ignite within 15 seconds, turn it off and wait at least one minute
before trying again.
Do not place items such as flame tamers or griddle plates between the pan and pan
support.
Use only the supplied wok stand, and avoid large or heavy pots that may bend the pan
support or deflect the flame.
Ensure the pan is centred and stable without overhanging the appliance.
Avoid using knob positions between settings, as the flame may become unstable or go out.
If the flame goes out, turn the burner off, wait at least one minute, then re-ignite.
Always ignite burners with cookware in place.
Models with a burner protection valve automatically cut off the gas if the flame goes out
(e.g., due to spillage).
If this happens, the burner must be manually re-ignited.
18
SHELVES
Positioning shelves and trays
• Baking pans and accessories to be inserted into the oven in 6 guiding levels.
Important!
• Always position oven shelves before switching the oven on.
Remove any unused shelves or baking utensils from the oven.
• After using the grill, accessible parts of the cooker can become extremely hot.
Keep children away from the appliance to prevent burns.
Inserting a removing the shelves and tray.
• Make sure the guard rail is at the back, facing up.
• Position the shelf so that it rests on the side rack wire.
• Tilt the front up slightly to help the safety stops clear the side racks.
• Lower the shelf back onto the side rack wires and slide all the way into the oven.
• Invert the process above for removing the shelf.
Telescopic Runners
The telescopic sliding shelf supports make it safer and easier to insert and remove oven
shelves or trays.
They lock in place when fully extended and can be fitted to any shelf position between
levels 2 and 6.
Fitting and Removal
• To remove: Pull along the bottom edge in the direction shown while pivoting from the
top edge.
• To fit: Reverse the above process, ensuring all retention brackets on the runner are
properly engaged with the wire rack.
Important
• Ensure the slides extend toward the oven door.
• Fit both sides at the same level.
• When positioned, the tray or shelf should sit between the front and rear stoppers on
the runners.
Baking pans and accessories (oven grid, baking tray, etc) may be inserted into the oven in 6
guiding levels. Appropriate levels are indicated in the tables that follow. Always count levels
from the bottom upwards!
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19
CARE AND CLEANING
The life of your product can be extended through regular cleaning. Ensure oven knobs
are turned off and oven is cool before carrying out manual cleaning operations. Never
use abrasive detergents, steel wool or sharp objects for cleaning as these may damage
enamelled and stainless steel parts. Use only water, soap, or bleach-based detergents
(ammonia).
Rubber door seal
Clean the seals with a slightly damp sponge. Abrasive detergents should not be used for
these parts.
Baking tray
Allow to cool, then wash the tray in hot, soapy water or in the dishwasher.
Racks
Clean with a solution of mild detergent and hot water. Pre-soak burnt-on stains in a
solution of laundry powder and hot water, then remove with a dishwashing brush.
Changing the light bulbs
1. Disconnect the oven from the
power supply, then remove the
glass light cover.
2. Unscrew the light bulb and
replace with a new bulb of
the same type. Refit the glass
cover.
20
CARE AND CLEANING
Wipe the supports with a damp cloth and a mild detergent only. Do not wash them in
the dishwasher, immerse them in soapy water, or use oven cleaner on them.
Grill element
Gas grid, cooking area and burner components should be cleaned with warm water and
mild detergent for manual washing of dishes.
Thermal element and ignition device should be cleaned with soft brush. To ensure
perfect operation, these elements must always be thoroughly clean.
Clean the crown and the crown cap. On the burner crown free of dirt. Always keep the
gas outlets nozzles.
Side racks
Clean with a solution of mild detergent and hot water.
Storage door
Storage drawer runs on rails, pull from bottom in order to access the compartment. For
cleaning the interior painted surface, wipe out with soft cloth using a mixture of warm
water and mild detergent.
Oven interior
Pour a small amount of water into the base on the oven, select the steam clean feature
to clean. After cleaning the oven chamber wipe it dry.
Front side of the casting
For cleaning of frontal part of the cooker use the usual cleaning agents and follow the
manufacturer’s instructions.
Never use any aggressive cleaning agents or dish cleaning accessories which might
cause scratches.
Enamel coated and plastic surface
Clean the knob and handles with soft cloth and liquid cleaners, intended for use of
smooth enamel surfaces.
21
CLEANING THE OVEN DOOR
Everyday cleaning
It is advisable to clean the glass window with an absorbent kitchen towel after every use of
the oven. To remove more stubborn stains, you can use a detergent-soaked sponge, well
wrung out, and then rinse with water.
Removal and cleaning of
the door glass.
1. Open the oven door fully,
then remove the screws that
secure the hinges to the body
of the oven.
90cm oven.
3. Remove the screws at the
top corners of the door, then
lift the edge of the inner pane
and carefully slide it out.
4. Remove the screws at the
top corners of the door, then
lift the edge of the inner pane
and carefully slide it out.
2. Pull the door out towards
you and place it on a flat,
protected surface.
22
CLEANING THE OVEN DOOR
Removal and cleaning of
the door glass.
1. Open the oven door fully,
then tilt the safety catch on the
hinge upwards.
60cm oven.
3. Unscrew and detach the
plastic end caps that are
located at the top corners of
the door. Then lift the edge of
the inner pane and carefully
slide it out.
4. Unscrew the remaining
brackets on both sides of the
middle panel, then lift the edge
of the inner pane and carefully
slide it out.
2. Close the door halfway, lift
and pull it towards you and
place it on a flat, protected
surface.
23
HYDRO CLEAN
Hydro clean
This function uses steam to clean light levels of residue from the oven interior in a quick
and eco-friendly way. Always use distilled or drinkable water and for the best performance
begin the function when oven is cool.
2. Press the traditional bake
function and preheat the oven
to 100°C. Then set the cook
duration to 20 minutes.
1. Remove all racks, trays and
side racks from the oven. Wipe
away as much dirt as possible
then pour 300ml of water for
90cm oven and 150ml for 60cm
oven of water into the base of
the oven.
3. Wait for the oven to cool
completely before wiping the
interior clean with a soft, damp
cloth.
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24
PROBLEM POSSIBLE CAUSES WHAT TO DO
The oven does not
work
No power. Check that the mains power supply (wall switch) is
turned on, the fuse has not tripped and there is no
power outage in your area.
No function has been set. Ensure a function has been selected and
temperature set.
The lights are not
operating when I
open the oven door
The oven lights have blown. Replace the lights. See 'Changing the light bulbs' on
page 17.
The oven is not
heating
The door is not fully closed. Make sure the door is properly closed.
The door has been opened
too often during cooking.
Avoid opening the door too often during cooking.
A glass pane in the
door has cracked,
chipped or shattered
The glass has been knocked
or cleaned incorrectly.
You must NOT use the oven. Call your Authorised
Repairer or Customer Service.
Hot air is coming
out of the vents
when the oven is off
The cooling fan is running. This is normal. You do not need to do anything.
The fan comes on
when I select a
function that does
not use a fan
The fan starts automatically
while preheating.
This is normal. The fan will turn off when the oven
reaches temperature.
00:00 is flashing on
the display
The oven was disconnected
from the mains or there was a
power cut.
The clock needs to be reset. See 'Setting the clock'.
Burner flame is not
steady
Wrong setting of gas. Expert will need to set the gas escape correctly.
Burner flame
suddenly changes
Incorrect assembly of burner
components.
Assemble the burner components correctly.
The flame goes off
after ignition
Early release of the control
button. Control button is not
pushed in rmly.
Keep the button pressed longer. Before releasing the
button, give it one nal rm push.
The color of the
cooking zone
Normal situation, caused by
the high temperature.
Clean the grid with metal cleaning agents.
Oven heating
light turning on
throughout cooking.
Fluctuating temperature of
internal oven.
This is normal. You do not need to do anything.
TROUBLESHOOTING
25
MANUFACTURER'S WARRANTY
Please read this warranty card carefully. Attach your purchase receipt to this warranty card
and keep in a safe place. You must produce both warranty card and proof of purchase in
the event of a warranty repair being required.
When you purchase any new Haier Product you automatically receive a two year
Manufacturer's Warranty covering parts and labour for servicing.
The Manufacturer undertakes to:
Repair or, at its option, replace without cost to the owner either for material or labour any
part of the Product, the serial number of which appears on the Product, which is found to
be defective within TWO YEARS from the date of purchase.
This warranty DOES NOT cover:
A Service calls which are not related to any defect in the Product. The cost of a service call
will be charged if the problem is not found to be a Product related fault. For example:
1 Correct the installation of the product.
2 Provide Instruction on use of the product or change the setup of the product.
3 Replace house fuses or correct house wiring.
4 Correcting faults) caused by the user.
5 Noise or vibration that is considered normal.
6 Water on the floor due to incorrect loading or excessive suds.
7 Blocked pumps, removal of foreign objects/substances from the machine, including
the pump and inlet house filters.
8 Correcting damage caused by pests, eg. Rats, cockroaches etc.
9 Correct corrosion or discolouration due to chemical attack.
!0 Power outages or surges.
B Defects caused by factors other than:
1 Normal domestic use or
2 Use in accordance with the Product's User Guide.
C Defects to the Product caused by accident, neglect, misuse or 'Act of God'.
D The cost of repairs carried out by non-authorised repairers or the cost of correcting such
unauthorised repairs.
E Normal recommended maintenance as set out in the Product's User Guide.
F Repairs when the appliance has been dismantled, repaired or serviced by other than an
AUTHORISED CUSTOMER SERVICE CENTRE or the selling dealer.
G Pick up and delivery.
H Transportation or travelling costs involved in the repair when the product is installed
outside the AUTHORISED CUSTOMER SERVICE CENTRE'S normal service area.
This product has been designed for use in a normal domestic environment. It is not
intended for commercial use. Doing so may affect product warranty.
Service under this warranty must be provided by an Authorised Service Repairer (refer
to the Customer Care section for contact details). Such service shall be provided during
normal business hours. This warranty certificate should be shown when making any claim.
26
MANUFACTURER'S WARRANTY
Note:
This Warranty is an extra benefit and does not affect your legal rights and applies only to
product purchased in New Zealand and Australia. Please keep this Warranty Card in a safe
place.
For Australian customers:
Our goods come with guarantees that cannot be excluded under the Australian Consumer
Law. You are entitled to a replacement or refund for a major failure and for compensation
for any other reasonably foreseeable loss or damage. You are also entitled to have the
goods repaired or replaced if the goods fail to be of acceptable quality and the failure does
not amount to a major failure.
27
CUSTOMER SERVICE
We recommend our Haier Customer Service and the use of original spare parts.
If you have a problem with your appliance, please first check TROUBLESHOOTING. If you
cannot find a solution there, please contact:
z
Your local dealer
z
The Service & Support area at
www.haier.com.au or
www.haier.co.nz
Where you can activate the service claim and also find FAQs.
To contact our Service, ensure that you have the following data available.
The information can be found on the rating plate at the door.
Model
Serial No.
Complete and keep for safe reference:
Model
Serial No.
Purchase Date
Purchaser
Dealer
Suburb
Town
Country
