
32
CARE AND MAINTENANCE
WARNING: Turn off heater and let cool before servicing.
CAUTION: You must keep control areas, burner, and circulating air passageways of heater
clean. Inspect these areas of heater before each use. Have heater inspected yearly by a
qualied service person. Heater may need more frequent cleaning due to excessive lint
from carpeting, bedding material, pet hair, etc.
WARNING: Failure to keep the primary air opening(s) of the burner(s) clean may result in sooting
and property damage.
BURNER ORIFICE HOLDER AND PILOT AIR INLET HOLE
The primary air inlet holes allow the proper amount of air to mix with the gas. This provides a clean
burning ame. Keep these holes clear of dust, dirt, lint and pet hair. Clean these air inlet holes prior to
each heating season. Blocked air holes will create soot. We recommend that you clean the unit every
three months during operation and have heater inspected yearly by a qualied
service person.
We also recommend that you keep the burner tube and pilot assembly clean and free of dust and dirt.
To clean these parts we recommend using compressed air no greater than 30 PSI. Your local
computer store, hardware store or home center may carry compressed air in a can. If using
compressed air in a can, please follow the directions on the can. If you don’t follow directions on the
can, you could damage the pilot assembly.
FOR VENTED APPLICATIONS
Periodic examination and cleaning of the venting system and the solid fuel-burning replace, includ-
ing frequency of such examination and cleaning, must be done by a qualied agency.
BURNER FLAME PATTERN
Figure 31 shows a correct burner ame pattern. Figure 32 shows an incorrect burner ame pattern.
The incorrect burner ame pattern shows sporadic, irregular ame tipping. The ame should not be
dark or have an orange/reddish tinge.
Note: When using the heater the rst time, the ame will be orange for approximately one hour until
the log cures.
If burner ame pattern is incorrect, as shown in Figure 32
• turn heater off (see To Turn Off Gas to Appliance, page 24).
• see Troubleshooting, page 34.
2-6 inches
above logs
6-12 inches
above logs
Fig. 31 - Correct/Normal Flame Pattern
with short ames
Fig. 32 - Incorrect/Abnormal Flame
Pattern with tall ames

33
CARE AND MAINTENANCE
LOG SET
• If you remove the log set for cleaning, refer to page 21, for placement instructions.
• Replace log set if broken or chipped (dime sized or larger).
CABINET
Air Passageways
Use a vacuum cleaner or pressurized air to clean.
Exterior
Use a soft cloth dampened with a mild soap and water mixture. Wipe the cabinet to remove dust.
LP Pilot Air Inlet Hole
NG Pilot Air Inlet Hole
Burner
Tube
Primary Air
Inlet Slot
Fig. 33 - Primary Air Inlet Slot on
Burner Tube
1. Shut off unit including pilot. Allow unit to cool for at least 30 minutes.
2. Inspect burner, pilot and primary air inlet holes on orice holder for dust and dirt (See Fig. 33).
3. Blow air through the ports/slots and holes in the burner.
4. Check the orice holder located at the end of the burner tube again. Remove any large particles
of dust, dirt, lint or pet hair with a soft cloth or vacuum cleaner nozzle.
5. Blow air into the primary air holes on the orice holder.
6. In case any large clumps of dust have now been pushed into the burner repeat steps 3 and 4.
Clean the pilot assembly also. A yellow tip on the pilot ame indicates dust and dirt in the pilot
assembly. There is a small pilot air inlet hole about 2" from where the pilot ame comes out of the
pilot assembly (see Figures 34 or 35 depending on model). With the unit off, lightly blow air through
the air inlet hole. You may blow through a drinking straw if compressed air is not available.
Fig. 34 - Pilot Inlet Air Hole
(Propane/LP Gas)
Fig. 35 - Pilot Inlet Air Hole
(Natural Gas)
