LG Electronics LDNPQ445S Smart Top Control FlushFit Design User Manual

OWNER'S MANUAL

DISHWASHER

Read this owner's manual thoroughly before operating the

appliance and keep it handy for reference at all times.

ENGLISH

LDNPQ445*, LDNPQ44H*

MFL71917427

Rev.00_121125

www.lg.com

Scan to see the online manual.

TABLE OF CONTENTS

3 IMPORTANT SAFETY

INSTRUCTIONS

3 READ ALL INSTRUCTIONS BEFORE USE

3 WARNING STATEMENTS

6 CAUTION STATEMENTS

8 PRODUCT OVERVIEW

8 Product Features

11 INSTALLATION

11 Before Installing

13 Preparing Cabinet Opening

14 Preparing Water and Electrical Connections

15 Preparing Dishwasher

16 Attaching Installation Brackets

17 Sliding Dishwasher into Cabinet Opening

18 Connecting Water Supply Line and Power

20 Connecting the Drain Hose

22 Leveling Dishwasher

23 Securing Dishwasher in Cabinet Opening

24 Final Installation Check

26 OPERATION

26 Before Using

28 Control Panel

29 Wash Cycles

30 Options and Extra Functions

33 Loading the Dishwasher

33 Loading the Silverware Basket

34 Loading the Lower Rack

35 Loading the Upper Rack

38 Loading the Cutlery Rack

38 Adding Cleaning Products

41 SMART FUNCTIONS

41 LG ThinQ Application

44 Smart Diagnosis

Function

45 MAINTENANCE

45 Cleaning and Care

49 TROUBLESHOOTING

49 Before Calling for Service

57 LIMITED WARRANTY

57 USA

61 CANADA

3IMPORTANT SAFETY INSTRUCTIONS

ENGLISH

IMPORTANT SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USE

Safety Messages

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance. Always read and

follow all safety messages.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury,

and tell you what may happen if the instructions are not followed.

WARNING STATEMENTS

WARNING

• To reduce the risk of explosion, fire, death, electric shock, scalding or injury to persons when using this

product, follow basic precautions, including the following:

Installation

• Connect to a properly rated, protected, and sized power circuit to avoid electrical overload.

• To reduce the risk of severe injury or death, follow all installation instructions.

• The appliance must be installed and electrically grounded by qualified service personnel in accordance

with local codes.

• Disconnect the power supply line, house fuse or circuit breaker before installing or servicing the

appliance.

• When moving or installing the product in a different location, call qualified service personnel for

installation and service.

• Keep packing materials out of the reach of children. Packaging material can be dangerous for children.

There is a risk of suffocation.

• Moving or installation of the appliance requires two or more people.

• This appliance is not designed for maritime use or for mobile installations such as in RVs, trailers, or

aircraft.

• Store and install the appliance where it will not be exposed to temperatures below freezing or exposed

to outdoor weather conditions.

• This appliance must be positioned near to an electrical power supply.

• Do not, under any circumstances, cut or remove the ground from the power supply line.

This is the safety alert symbol.

This symbol alerts you to potential hazards that can kill or injure you and others. All safety messages

will follow the safety alert symbol and either the word WARNING or CAUTION.

These words mean:

WARNING

You may be killed or seriously injured if you do not follow instructions.

CAUTION

You may be injured or cause damage to the product if you do not follow instructions.

4 IMPORTANT SAFETY INSTRUCTIONS

• When installing or moving the appliance, be careful not to pinch, crush, or damage the power supply

line.

• Do not install the appliance in humid spaces.

• Destroy the carton, plastic bag, and other packing materials after the appliance is unpacked. Children

might use them for play. Cartons covered with rugs, bedspreads, or plastic sheets can become airtight

chambers.

• Never attempt to operate this appliance if it is damaged, malfunctioning, partially disassembled, or has

missing or broken parts, including a damaged power supply line.

• Adhere to all industry recommended safety procedures including the use of long-sleeved gloves and

safety glasses.

• The installer must ensure that the dishwasher is completely enclosed at the time of installation.

• Use new hoses when connecting the appliance to the water supply. Do not reuse old hoses.

• After installing, check the hose connection for leaks.

• Do not damage or place heavy items on the power supply line of the appliance.

Operation

• Repair or immediately replace all power supply lines that have become frayed or otherwise damaged. Do

not use a power supply line that shows cracks or abrasion damage along its length or at either end.

• If you detect a strange sound, a chemical or burning smell, or smoke coming from the appliance, unplug

it immediately, and contact an LG Electronics customer information center.

• Never unplug the appliance by pulling on the power supply line.

• Do not use an extension cable or adapter with this appliance.

• Do not grasp the power supply line or touch the appliance controls with wet hands.

• Do not modify or extend the power cable.

• If the product has been submerged, contact an LG Electronics customer information center for

instructions before resuming use.

• Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other

appliance.

• Keep the area underneath and around your appliances free of combustible materials (lint, paper, rags,

etc.), gasoline, chemicals and other flammable vapors and liquids.

• This appliance is not intended for use by persons (including children) with reduced physical, sensory or

mental capabilities, or lack of experience and knowledge, unless they have been given supervision or

instruction concerning the use of the appliance by a person responsible for their safety.

• If the electrical supply line is damaged, it must only be replaced by the manufacturer or its service agent

or a similar qualified person in order to avoid a hazard.

• Do not abuse, sit on, or stand on the door of the appliance.

• Read all instructions before using the appliance and save these instructions.

• Use this appliance only for its intended purpose.

• Do not allow children to play on, in or with the appliance. Close supervision of children is necessary when

the appliance is used near children.

• Do not tamper with controls.

• In the event of a gas leak (propane gas, LP gas, etc.) do not operate this or any other appliance. Open a

window or door to ventilate the area immediately.

• Under certain conditions, hydrogen gas may be produced in a hot-water system that has not been used

for two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot-water system has not been used for

such a period, before using the appliance turn on all hot water faucets and let the water flow from each

for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, do not

smoke or use an open flame during this time.

5IMPORTANT SAFETY INSTRUCTIONS

ENGLISH

• Fix the drain hose securely in place.

• Use only detergents or wetting agents recommended for use in a dishwasher and keep them out of the

reach of children.

• Do not let children eat detergent or dishwasher rinse agent.

• When loading items to be washed:

- Locate sharp items so that they are not likely to damage the door seal.

- Load sharp knives with the handles up to reduce the risk of cuts or other injuries.

• Do not wash plastic items unless they are marked "dishwasher safe" or the equivalent. For plastic items

not so marked, check the manufacturer’s recommendations.

• Do not touch the HEATING ELEMENT during or immediately after use.

• Do not operate your dishwasher unless all ENCLOSURE panels are properly in place.

• Do not abuse, sit on, or stand on the door or dish rack of the dishwasher.

• Do not install or store the dishwasher where it will be exposed to weather conditions.

• After cleaning the dishes, turn off the water supply. Before cleaning, turn the water supply back on and

check the connections.

• Do not open the appliance door while it is operating. For safety reasons, the drain pump operates if the

door is opened, resulting in a longer cycle time.

• Be careful not to catch your hand when closing the door of the product.

• Do not plug the dishwasher into a damaged outlet.

• Do not install or keep the dishwasher near electrical components or exposed flames.

• Do not wash dishes exposed to gasoline, solvents or other flammable materials.

• When cleaning, do not spray water on the product directly.

• Do not press buttons with a sharp object such as an awl or pin.

• Do not use solvent-based detergent.

• Do not come into contact with the steam outlet.

• Small parts, such as rack clips and filter retaining posts can be a choke hazard to small children if

removed from the dishwasher. Keep out of reach of small children.

• Do not touch the heat dry blower during operation, as it is hot.

• Do not touch the inside of the product or the door-opening mechanism while this function is in

operation.

Maintenance

• Do not repair or replace any part of the appliance. All repairs and servicing must be performed by

qualified service personnel unless specifically recommended in this Owner’s Manual. Use only

authorized factory parts.

• Do not disassemble or repair the appliance by yourself.

• Remove any dust or foreign matter from the power supply line.

• Disconnect this appliance from the power supply before cleaning and attempting any user maintenance.

Turning the controls to the OFF position does not disconnect this appliance from the power supply.

• Remove the door before the appliance is removed from service or discarded to avoid the danger of

children or small animals getting trapped inside.

• Unplug the appliance before cleaning to avoid the risk of electric shock.

• Before discarding the appliance, cut off the power supply line and destroy the appliance's control panel.

6 IMPORTANT SAFETY INSTRUCTIONS

Grounding Instructions

• For a permanently connected dishwasher: This appliance must be connected to a grounded metal,

permanent wiring system, or an equipment-grounding conductor must be run with the circuit

conductors and connected to the equipment-grounding terminal or lead to the appliance.

• Connect the ground wire to the green ground connector in the terminal box.

• For a cord connected dishwasher: This appliance must be grounded. In the event of a malfunction or

breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for

electric current.

• This appliance is equipped with a cord having an equipment-grounding conductor and a grounding

plug.

• The plug must be plugged into an appropriate outlet that is installed and grounded in accordance with

all local codes and ordinances.

WARNING

Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check

with a qualified electrician or service representative if you are in doubt whether the appliance is properly

grounded. Do not modify the plug provided with the appliance, if it will not fit the outlet, have a proper

outlet installed by a qualified electrician.

Tip Over Hazard

• Do not use the dishwasher until completely installed.

• Do not push down on the open dishwasher door.

• Failure to follow these instructions may result in serious injury or cuts.

CAUTION STATEMENTS

CAUTION

• To reduce the risk of minor or moderate injury to persons, malfunction, or damage to the product or

property when using this product, follow basic precautions, including the following:

Installation

• Install the product on a firm and level floor.

• This dishwasher must be connected to a hot water supply with a temperature range between 120 °F (49

°C) and 149 °F (65 °C). This temperature range provides the best washing results and shortest cycle time.

The temperature should not exceed 149°F (65 °C) to prevent damage to dishes.

• Do not put the drain hose under the dishwasher during installation.

• Do not turn the dishwasher upside down. Doing so can damage the product.

• Follow these instructions

a) The power-supply receptacle for the appliance must be installed in a cabinet or on a wall adjacent to

the undercounter space in which the appliance is to be installed;

b) There must be an opening through the partition between the compartments specified in (a) that is

large enough for the attachment plug to pass through. The longest dimension of the opening must not

be more than 1 1/2” (38.1 mm);

c) The edges of the opening specified in (b) must, if the partition is wood, be smooth and rounded, or, if

the partition is metal, be covered with an edge protector; and

d) Care must be exercised, when the appliance is installed or removed, to reduce the likelihood of

damage to the power-supply cord.

7IMPORTANT SAFETY INSTRUCTIONS

ENGLISH

SAVE THESE INSTRUCTIONS

• If the power supply cord, water supply hose, or drain hose is passed through an opening in a metal

cabinet, the edges of the opening must be covered by an edge protector to avoid risk of electric shock,

leaking, or fire. 1 1/2" (38.1 mm) plastic or rubber wire grommets can be purchased online or at a local

hardware store for this purpose. For further details, call an LG Electronics Customer Information Center

at 1-800-243-0000

(U.S.A.) or 1-888-542-2623 (Canada).

Operation

• Do not place objects on top of the appliance.

• Turn off the water faucets and unplug the appliance if the appliance is to be left for an extended period

of time, such as during vacations.

• Do not store or spill liquid detergents, cleaners, or bleaches (chlorine bleach, oxygen bleach) on the

appliance. Doing so may result in corrosion, discoloration or damage to the surface of the appliance.

• Do not touch draining water which may be hot.

• If the drain hose and the water supply hose are frozen in winter, defrost before using the appliance.

• Do not put hands, feet, or metal objects below or behind the appliance.

• Do not put the drain hose under the dishwasher during installation.

Maintenance

• If cooking oil is spilled on the exterior of the product, wipe it off immediately. Do not clean the exterior of

the product with cleaners which contain alcohol, thinners, bleach, benzene, flammable liquids, or

abrasives. These substances may discolor or damage the appliance.

• Aromatic hydrocarbons such as benzene can damage the surface of the product. These compounds are

found in many common household products such as detergents, paints, cosmetics, air fresheners,

disinfectants, and even some foods such as oils, spices, and smoked meat or fish. Regularly wipe down

the control panel and other outside surfaces of the product with a clean, damp cloth to help prevent

damage.

8 PRODUCT OVERVIEW

PRODUCT OVERVIEW

Product Features

The images in this guide may be different from the actual components and accessories, which are subject

to change by the manufacturer without prior notice for product improvement purposes.

NOTE

• For your safety and for extended product life, use only authorized components. The manufacturer is not

responsible for product malfunction or accidents caused by the use of separately purchased

unauthorized components or parts.

• Do not remove the safety cover at any time.

• To ensure reliability, each LG dishwasher goes through thorough quality control before it leaves the

factory.

• You may find water droplets or water spots from this process inside your new dishwasher.

Front View

a Control Panel & Door Handle

b Front Cover

c Status Indicator Light

d Leveling Feet

e Lower Cover

f Base

g Safety Cover

h Shipping Brace

i Auto Open Dry

Status Indicator Light

The Status Indicator light at the bottom of the

dishwasher shows the status of the appliance:

whether it has encountered any problems,

whether it is operating normally, or whether it is

ready to wash dishes.

White LED

• Pulses when the cycle is running

• Remains on when the cycle is finished.

• Turns off when the door is opened.

Red LED

• Flashes if the appliance encounters an error. For

more information about error codes, see the

TROUBLESHOOTING section.

9PRODUCT OVERVIEW

ENGLISH

Interior View

a Top Wash Impeller

b Upper Spray Arm

c Detergent and Rinse Aid Dispenser

d Lower Spray Arm

e Filtration System

f Lower Rack (appearance may vary)

g Silverware Basket

h Upper Rack

i Cutlery Rack

NOTE

• Remove all packing materials from the exterior

and interior of the dishwasher before installing

the appliance.

• Press the tab to remove the cable tie by hand.

Cutting the tie with a knife or scissors may

damage the rack or the silverware basket.

Accessories

a Installation Brackets: 2 EA

b Wood Screws (Φ 4.5 mm x 12 mm): 2 EA

c Wood Screws (Φ 4 mm x 20 mm): 2 EA

d Hose Clamp: 1 EA

e Moisture Barrier for Top (Aluminum Tape): 1 EA

f Moisture Barrier for Side (Aluminum Tape): 2

NOTE

• Installation brackets, wood screws and hose

clamp are inside the silverware basket.

• Moisture barrier tape is included in the manual

assembly bag.

Product Specifications

The appearance and specifications listed in this

manual may vary due to constant product

improvements.

Model LDNPQ445*, LDNPQ44H*

Electrical

Requirements

120 V, 60 Hz AC only,

15 A circuit breaker

10 PRODUCT OVERVIEW

Water Pressure 20 psi - 80 psi

(140 kPa - 550 kPa)

Dimensions

(Width X Height X

Depth)

23 3/4” X 33 5/8” X 23 3/4”

(603 mm X 854 mm X 603 mm

)

Inlet Water

Temperature

120 ℉ - 149 ℉

(49 ℃ - 65 ℃)

Net Weight 75 lb (34 kg)

Model LDNPQ445*, LDNPQ44H*

11INSTALLATION

ENGLISH

INSTALLATION

Before Installing

Online Installation Guide

This QR code is for reference only. For complete

installation instructions, see the owner's manual

supplied with each dishwasher.

English (USA)

https://www.lg.com/us/support/video-tutorials/lg-

dishwasher-installation-CT10000009-

1366643457088

English (CANADA)

https://www.lg.com/ca_en/support/video-

tutorials/CT20098058-1424294103269

French (CANADA)

https://www.lg.com/ca_fr/soutien/aide-produit/

CT20100059-20152463332979

WARNING

• DISCLAIMER - This Guide is strictly confidential

and shall not be copied, disclosed, distributed,

disseminated, publicized or reproduced, in

whole or in part, without the prior written

authorization of LG Electronics.

The Guide may contain inaccuracies and/or

typographical errors and may be changed or

updated at any time by LGE without notice.

Parts not Provided

a Electrical Cable

• 16 AWG, with 2 conductors and 1 ground

b Water Supply Tube

• Minimum 3/8″ O.D. copper tubing or

stainless steel braided water supply line

c Fittings for Tube

d Coupler

e Electrical Tape

f Air Gap

g Wire Nuts for 16-Gauge Wiring

h Hose Clamp

i 3/8″ UL Approved Strain Relief

NOTE

• Power cord installation kit is available on

LG.com, part number AEM75698901 (Model

name : D-PC1)

• Inlet hose installation kit is available on LG.com,

part number AEM75698902.

• Drain extension hose installation kit is available

on LG.com, part number AEM75698903.

12 INSTALLATION

Tools Needed

a Flat-Blade Screwdriver

b Phillips Screwdriver

c Hole Saw min. 2 1/2” bit

d Electric Drill

e Gloves

f Safety Glasses

g Adjustable Wrench

h Tape Measure

i Utility Knife

j Level

k 1/4” Square Drive Wrench

l Nipper

m Pliers

n Wire Stripper

o Tubing Cutter

p 3/8” Square Drive Wrench + 1/2” Socket

Installation Overview

Please read the following installation instructions

first after purchasing this dishwasher or

transporting it to another location.

a Preparing Cabinet Opening

b Preparing Water and Electrical Connections

c Preparing Dishwasher

d Sliding Dishwasher into Cabinet Opening

e Connecting Water Supply Line and Power

f Connecting the Drain Hose

g Leveling Dishwasher

h Securing Dishwasher in Cabinet Opening

i Final Installation Check

Product Dimensions

Back View

Side View

For easiest installation, see marked areas a for

water and electrical clearances in base of

13INSTALLATION

ENGLISH

dishwasher. Water supply hose, drain hose and

electric cable should be passed through this area.

Preparing Cabinet Opening

This dishwasher is designed to fit a standard

dishwasher opening. An opening may be needed

on both sides to route plumbing and electrical

connections.

• To ensure proper drainage, install the

dishwasher no more than 12 ft. (3.65 m) from

the sink.

• The location must have sufficient space for the

dishwasher door to open easily and provide at

least 0.1” (2 mm) between the dishwasher and

the cabinet sides.

• If installing the dishwasher in a corner, leave a

minimum of 2” (50 mm) between the dishwasher

and the adjacent wall.

• The adjacent wall must be free of obstructions.

• For flush installations only, you may remove the

cabinet brace

a inside the cabinet.

Choosing the Proper Location

1 Select a location as close to the sink as

possible for easy connections to water supply

line, drain hose and electrical connection.

2 To allow for proper clearance of plumbing

and electrical, use the template included with

the literature to determine the clearance on

the side of the cabinet where the cabinet

meets the back wall. Using a 2 1/2” diameter

hole saw, drill a hole in the target area as

shown.

WARNING

• The opening must be at least 2 1/2" (63.5 mm) in

diameter to prevent damage to the cables and

hoses during installation.

• Installation damage is not covered by the

warranty, and leaks caused by improper

installation may result in property damage.

• Do not use existing holes unless they are in the

target area.

• Failure to properly locate the hole for the water

and drain lines may prevent the dishwasher

from installing flush with the cabinets and could

result in kinked, pinched, crushed, stressed or

damaged lines.

14 INSTALLATION

WARNING

Installing Moisture Barrier Tape

Install the moisture barrier tape to the underside

of the countertop to protect the surface from

condensation when the appliance is opened.

1 Clean and dry the area on the underside of

the countertop and the sides of the cabinet

opening where the tape will be applied.

2 Remove the protective film from the tape.

3 Install the tape on the underside of the

countertop.

4 Install the shorter pieces of tape on the sides

of the cabinet opening at the top.

NOTE

• Moisture barrier tape is included in the manual

assembly bag.

• Condensation may occur on the underside or

along the front edge of the countertop when the

room temperature is low.

Preparing Water and

Electrical Connections

WARNING

• Water Connection

- Do not reuse an old hose. Use only a new hose

when installing the dishwasher. The old hose

could leak or burst causing flooding and

property damage. Contact an LG Customer

Information Center for assistance in buying a

new hose.

• Electrical Connection

- Use a time-delay fuse or circuit breaker.

- Operate this appliance with the correct voltage

as shown in this manual and on the rating

plate.

- The wiring must be grounded properly. If in

doubt, have it checked by a qualified

electrician.

- Connect the appliance using 3-wires, including

a ground wire.

- The appliance and outlet must be positioned

so that the plug is easily accessible.

- Do not use an extension cable or adapter with

this dishwasher.

- Do not overload the outlet with more than one

appliance.

- The included 16AWG wire nuts should be used.

- It is the personal responsibility and obligation

of the product owner to have a proper outlet

installed by a qualified electrician.

CAUTION

• When connecting the dishwasher water supply

line to the house water supply, sealing tape or

compound should be used on pipe threads to

avoid leaks. Tape or compound should not be

used on compression fittings.

• Connect the dishwasher to a hot water supply

with a temperature range between 120 °F (49 ℃)

and 149 °F (65 ℃). This temperature range

provides the best washing results and shortest

cycle time. To prevent damage to dishes, the

temperature should not exceed 149 °F (65 ℃).

• Water supply pressure must be between 20 psi

and 80 psi (140–550 kPa). If the water supply

15INSTALLATION

ENGLISH

pressure exceeds 80 psi, a pressure reducing

valve must be installed. Otherwise premature

failure of the inlet valve may occur.

Routing Water Supply Line and

Electrical Wiring

There are 2 channels in the bottom of the

dishwasher for routing the water and electrical

connections.

• As shown in the bottom view below, channel

is for the water supply line, and channel

b is for

the electrical cable.

1 Turn off the house water supply and the

circuit breaker or dedicated power before

connecting the dishwasher.

2 Run the water supply line along the floor 6 1/

2" – 7 3/4" (165 mm – 197 mm) from the left

side of the opening and tape it in place in

front of the opening.

3 Run the electrical cable c along the floor 14"

– 16" (356 mm – 406 mm) from the water

supply line d and tape it in place.

• The electrical outlet must be within 4 ft.

(1.22 m) of either side of the dishwasher.

• The best location for the electrical conduit is

on the right side of the back wall. Re-route

the electrical cable before installation if the

electrical conduit pipe is longer than 3" (76

mm) and is centered on the back wall.

Preparing Dishwasher

WARNING

• Do not remove safety cover a. Removal can

result in fire, electric shock or death.

Releasing Drain Hose

Remove the twist tie holding the drain hose to the

back of the shipping brace.

16 INSTALLATION

Removable Shipping Brace

The rear shipping brace can be removed if

additional clearance is needed when installing the

dishwasher under a low countertop.

Removing Lower Cover

CAUTION

• If you lay the dishwasher on its back, do so

carefully to avoid damaging the drain hose and

the tub.

1 Remove the screws at either side which attach

the lower cover to the dishwasher.

2 Remove the lower cover.

3 If there is insulation padding behind the lower

cover, remove it.

4 Set the parts aside until the installation is

complete.

Removing Packing Materials from

the Interior

Remove all packing materials from the interior of

the dishwasher before installing the appliance.

Attaching Installation

Brackets

There are 2 options for securing the dishwasher.

For countertops made of wood or other materials

that won’t be damaged by drilling, use method 1.

For countertops made of granite, marble, or other

materials that could be damaged by drilling, use

method 2.

For a flush installation, choose the appropriate

method considering your installation conditions.

(A flush installation may not be possible because of

the cabinet size or installation circumstances.)

Method 1: Securing to Countertop

1 Insert the tabbed end of the installation

brackets into the slots in the upper frame.

Rotate the brackets until the tabbed ends are

facing up.

2 Bend the tabs on the brackets to secure them

to the frame using a pair of needle nose

pliers.

17INSTALLATION

ENGLISH

Method 2: Securing to Cabinets

For countertops made of granite, marble, or other

materials that could be damaged by drilling,

secure the dishwasher to the cabinets. If you have

framed cabinets, use screws that are long enough

to secure the dishwasher to the cabinets or attach

wood spacers (not included) to the cabinets on

either side of the dishwasher. See Securing

Dishwasher in Cabinet Opening for more details.

Sliding Dishwasher into

Cabinet Opening

How to Slide Dishwasher

CAUTION

• Do not pull or lift the dishwasher using the

handle

a. Doing so can damage the door and

hinges.

• Do not push the door of the dishwasher with

knees when sliding the dishwasher into position.

Doing so can damage the front cover.

• Do not push the top of the dishwasher. Doing so

can damage the interior of the dishwasher.

NOTE

• Open the door and grab the body frame and the

top front opening b of the tub to move or lift the

dishwasher.

1 Align the dishwasher with the opening. Make

sure the water supply line and electrical cable

are in the correct positions to slide into their

channels properly.

2 Smooth out or pad the edges of the hole

drilled for the water supply to avoid damaging

the drain hose.

18 INSTALLATION

3 Make sure the drain hose is straight before

feeding the end of it through the hole for the

water supply. As you slide the dishwasher into

the opening, you will want to slowly pull on

the drain hose from inside the cabinet to take

up some slack. Be careful not to kink, pinch,

crush or stress the drain hose during

installation to avoid leaking and water

damage.

4 Gradually slide the dishwasher into the

opening, making sure that the water supply

line and electrical cable are passing freely

through the channels and do not get caught

under the dishwasher.

CAUTION

• To avoid malfunctions or leakage, it is important

that the drain hose not get kinked, pinched,

stressed or crushed behind or under the

dishwasher or inside the neighboring cabinet.

• Damage resulting from improper installation is

not covered under the warranty.

• Slide the dishwasher into place so the door is

flush with cabinet doors or drawers. Make sure

the rubber trim is not folded over behind the

cabinet opening.

• As you slide the dishwasher into the

opening, stop periodically (or have an

assistant help) to take up the slack by

pulling the drain hose farther into the

cabinet.

5 Remove the tape from the water supply line

and the electrical cable.

Connecting Water Supply

Line and Power

CAUTION

• Do not turn the dishwasher upside down to

connect the water supply line or electrical

supply. Doing so can damage the product.

Connecting Water Supply Line

1 With the home water supply turned off,

connect the water supply line to the inlet valve

on the left front of the dishwasher.

CAUTION

• Tape or compound should not be used on

dishwasher inlet valve.

2 Tighten the compression nut.

3 Slide the water supply line back through the

channel, pulling gently from inside the

cabinet to make sure the line is not kinked,

pinched, stressed or crushed.

19INSTALLATION

ENGLISH

Connecting Power

The dishwasher should have a dedicated properly

grounded branch circuit to connect the 3 wire

setup which includes the ground wire.

If a 3-prong power supply is used, it should be in

an accessible location adjacent to the dishwasher

within 4 ft. (1.22 m) of the dishwasher side and not

behind the dishwasher.

NOTE

• The best location for the electrical conduit is on

the right side of the back wall. Re-route the

electrical cable before installation if the electrical

conduit pipe is longer than 3” (76 mm) and is

centered on the back wall.

1 Turn off electrical power to the unit at the

circuit breaker.

2 Use a Phillips screwdriver to remove the

screw from the junction box cover and

remove the cover.

3 Use a Phillips screwdriver to remove 2 screws

4 Remove the junction box from the appliance.

5 Insert a 3/8” strain relief b through the hole

in the junction box. Tighten the ring nut

c to

secure it in place.

6 Insert the electrical cable through the hole in

the strain relief. Tighten 2 screws to secure

the cable.

7 Pull the existing wires through the openings

in the junction box. Tighten 2 screws d to

reassemble the junction box in the appliance.

20 INSTALLATION

8 Pair the white, black, and green wires to the

matching colored wires from the dishwasher.

Then twist on the provided wire nuts e tightly

to connect the corresponding wires.

9 Wrap electrical tape f around each

connection.

10 Fold the connected wires back into the

junction box and screw on the junction box

cover.

WARNING

• Verify that the black wire is hot (120 V). If not, or

if you are unsure of the power supply, have it

checked by a licensed electrician.

CAUTION

• Do not leave stripped wire exposed. Trim

stripped wire to fit completely inside wire nuts.

Connecting the Drain Hose

If the end of the drain hose does not fit the drain

line, use a heat and detergent resistant adapter

(not supplied). These may be obtained from a local

plumbing supply store.

• Cut the adapter to match the size of the drain

connection as shown. Cutting just beyond the

flare helps to keep the band clamp in place.

NOTE

• For drain hose installation, use the screw style

hose clamp provided with this dishwasher in the

silverware basket.

• If connecting the dishwasher’s drain hose to the

garbage disposal, be sure to follow your

garbage disposal’s manual for proper

installation instructions.

Drain Hose Requirements

• Follow local codes and ordinances.

• Do not exceed 12 ft. (3.65 m) distance to drain.

• Do not connect drain hoses from other

appliances to the dishwasher’s drain hose.

• If an extension drain hose is required, use a 5/8"

or 7/8" inside diameter, 2 ft. – 3 ft. (0.6 m – 0.9

m). length hose and a coupler

a for connecting

the two hose ends.

Height of the Drain Hose

The height of the drain hose end must be at least

12" (305 mm) and within 40" (1016 mm) from the

base of the dishwasher to avoid water being

siphoned from the tub.

21INSTALLATION

ENGLISH

Connecting to Disposal without Air

Gap

1 Remove the knockout plug on the disposal

with a hammer and screwdriver.

2 Remove the knockout plug a from the

disposal.

CAUTION

• If the knockout plug has not been removed, the

dishwasher will not be able to drain properly.

3 Attach the drain hose to the disposal with the

hose clamp provided. Move the hose clamp

into position and tighten it with a flat-blade

screwdriver.

Connecting Waste Tee without Air

Gap

The height of the drain hose end must be at least

12” (305 mm) and within 40” (1016 mm) from the

base of the dishwasher to avoid water being

siphoned from the tub.

1 Remove the knockout plug with a hammer

and screwdriver.

CAUTION

• If the knockout plug has not been removed, the

dishwasher will not be able to drain properly.

2 Attach the drain hose to the waste tee with

the hose clamp provided. Move the clamp into

position and tighten it with a flat-blade

screwdriver.

Connecting to Disposal or Waste

Tee with Air Gap

1 Remove the knockout plug with a hammer

and screwdriver.

2 Connect the end of the drain hose a to the air

gap b with the hose clamp provided. Move

the clamp into position and tighten it with a

flat-blade screwdriver.

• This avoids water being siphoned from the

tub.

22 INSTALLATION

3 If it is not connected, attach the rubber hose

connector to the disposal or waste tee with a

hose clamp (not provided).

Leveling Dishwasher

Check that the dishwasher is level and adjust the

leveling feet if necessary.

CAUTION

• Failure to level the dishwasher may result in

leakage, problems closing the door, or noise.

• Where the cabinet opening is narrower than

recommended (see Preparing Cabinet

Opening), the dishwasher must be carefully

leveled and aligned so that the dishwasher is

supported fully by the 3 leveling feet and is not

hanging from the installation brackets. Failure to

do so can result in leaks from the front of the

dishwasher,

AE errors, difficulty in closing the

door, or failure to operate.

Checking Leveling

To check that the tub is level from front to back,

remove the lower rack and pour 169 oz. (5 L) of

water into the bottom of the tub. The water level

should be near the center of both tub lower

indentations at the front.

With the lower rack removed, place a level on the

inside wall of the tub to check that the dishwasher

is level from side to side.

• If you do not have a level, try using a

smartphone level application instead.

Make sure that the gap between the tub walls and

the door liner is the same on either side.

Adjusting Leveling Feet

Adjust as needed until the dishwasher is

completely leveled.

• Adjust the front and rear leveling feet until they

are all in firm contact with the floor. Failure to

level the dishwasher may prevent the door from

closing properly and the dishwasher will not turn

on.

Adjusting Front Leveling Feet

Use a flat-blade screwdriver to turn the front

leveling feet and adjust the front of the tub.

• Turn the front leveling feet clockwise to raise the

front of the tub and counterclockwise to lower it.

• The adjustments work identically for both front

leveling feet.

• When a flat-blade screwdriver is unavailable, use

a 1/4" square drive wrench

a or 3/8" square

drive wrench

b with 1/2" socket c to turn the

front leveling feet and adjust the front of the tub.

Adjusting Rear Leveling Foot

Use a Phillips screwdriver to adjust the rear

leveling foot and the rear of the tub using the

center screw at the base of the appliance in the

front.

23INSTALLATION

ENGLISH

• Turn the center screw clockwise to raise the rear

of the tub and counterclockwise to lower it.

NOTE

• To avoid damaging the screw, do not use an

electric screwdriver.

Securing Dishwasher in

Cabinet Opening

There are 2 options for securing the dishwasher.

For countertops made of wood or other materials

that won’t be damaged by drilling, use method 1.

For countertops made of granite, marble, or other

materials that could be damaged by drilling, use

method 2.

CAUTION

• Ensure the dishwasher is level and all leveling

feet are in firm contact with the floor before

attaching the dishwasher to the countertop or

cabinet. If the dishwasher is not leveled

properly, the door may not close properly or

water may leak.

NOTE

• Installation brackets and screws can be found in

the silverware basket.

• Use a magnetic screwdriver.

• Cover the filter hole with towels to prevent

screws from falling down into the pump.

Method 1: Securing to Countertop

1 Use the shorter 12 mm wood screws provided

to secure the brackets at the top of the

dishwasher to the underside of the wood

countertop. Drive the screw through the

appropriate hole in the installation bracket.

2 Use a nipper or tin snips to carefully trim off

the excess part of the bracket.

Method 2: Securing to Cabinets

1 Remove the 2 plastic caps from the mounting

bracket access holes.

2 Drive a 20 mm wood screw (longer screw)

through the mounting bracket and into the

cabinet side.

CAUTION

• If the provided 20 mm screws are not long

enough to secure the dishwasher to the cabinet

side, use screws that are long enough to secure

to the cabinets.

• If you have framed cabinets, use screws that are

long enough to secure the dishwasher to the

cabinets or attach wood spacers (not included)

to the cabinets on either side of the dishwasher.

24 INSTALLATION

3 Reinstall the plastic caps.

Final Installation Check

Testing the Dishwasher

Check if the dishwasher is properly installed.

1 Turn on the circuit breaker.

2 Turn on the house water supply.

3 Make sure that the door opens and closes

smoothly.

• If necessary, level the dishwasher again.

• If the door will not close, make sure the rack

is level.

• Make sure that all packaging materials have

been removed.

4 Power on the dishwasher and run any cycle to

verify proper operation.

5 Check for leaks at the drain hose and water

supply connection.

6 If a water leak is detected, open the door and

then press and hold the START button for 3

seconds to cancel the wash cycle and

automatically drain the water from the

dishwasher. Tighten all water connections

and run another cycle. Repeat until no leaks

are detected.

Sound Insulation Sheet

If your model shipped with a sound insulation

sheet, follow the instructions provided to

install the sheet now. But wait to install the

insulation pad and lower cover until after the

final installation check.

7 Replace the lower cover.

CAUTION

• Only install the lower cover provided with the

dishwasher. Do not install cabinet baseboard

as it may cause noise and leakage.

8 Remove the protective film from the door, if

present. Leaving the film on may cause

discoloration or condensation on the door.

Installation Check Error Codes

Refer to the chart below before calling for service.

25INSTALLATION

ENGLISH

Error Code Possible Cause and Solution

Drain hose is kinked or pinched.

• Feed the drain and water

supply hoses through the hole

under the sink. Then gradually

slide the dishwasher into the

cabinet while pulling on the

hoses under the sink to take up

any slack. This helps avoid

kinking the hoses or trapping

them beneath the dishwasher.

Drain hose is connected to the

disposal without removing the

knockout plug.

• Remove the knockout plug

from the disposal.

Waste tee or disposal is clogged.

• Remove knockout plug on the

waste tee or disposal.

Water supply line is kinked

under dishwasher.

• Feed the drain and water

supply hoses through the hole

under the sink. Then gradually

slide the dishwasher into the

cabinet while pulling on the

hoses under the sink to take up

any slack. This helps avoid

kinking the hoses or trapping

them beneath the dishwasher.

House water supply is not turned

on.

• Turn the water faucet on.

26 OPERATION

OPERATION

Before Using

WARNING

• To reduce the risk of fire, electric shock, or injury to persons, read the SAFETY INSTRUCTIONS before

operating this appliance.

NOTE

• Connect to the hot water supply only. The water supply temperature should be a minimum of 120 °F (49

°C) for better washing performance and shorter cycle time.

• Follow the instructions for loading the dishwasher to ensure effective cleaning.

• Remove insoluble items such as bones, toothpicks, and pieces of paper while loading the dishwasher.

Quick Start

1 Load the dishes.

• Pull each rack out and load the dishes as

described in this manual.

• Only load items that are dishwasher-safe.

• Scrape the dishes free of excess food,

bones, and any other hard, non-soluble

residue. Remove solid, burned-on scraps

from dishes prior to loading in the

dishwasher.

• Place items with deep dish bottoms at an

angle to help water run off and speed the

drying process.

• Do not load items that are not heat-

resistant or have decorative metal trim.

2 Add the detergent.

• Using the guidelines in this manual, fill the

detergent cup with the recommended

amount of detergent and close the lid. If a

prewash is desired, the recess on top of the

lid should also be filled with detergent.

3 Turn on the dishwasher.

• To turn on the display panel, press the

POWER button.

4 Check the rinse aid.

•The Rinse Aid LED will flash if the level of

rinse aid in the dishwasher is low. Add rinse

aid if the level is low to maintain the

effectiveness of the dry cycle.

5 Select the cycle and options.

• Select the cycle and options that best fit the

load by referring to the Cycle Guide. The

display will show the estimated time for the

cycle and options selected.

6 Operate the dishwasher.

•Press the START button and then close the

door in less than four seconds to operate

the dishwasher. If the door is not closed

within four seconds, START button flashes,

and the cycle does not start.

NOTE

• If the door is opened during the cycle, the

dishwasher will stop. To resume the cycle, see

methods 1 and 2 above.

• If the door is opened during the cycle and is not

closed within four seconds after selecting the

START button, or if the door is closed without

pressing the START button, the white LED (on

some models) with time flashes, an audible tone

is heard, and the cycle does not start.

7 End of cycle.

• When the cycle is complete, a chime will

sound and the display will show

ENd for 30

seconds.

• It is normal for the dishwasher to chime

continuously if you open it during operation

or just after the cycle ends. The dishwasher

is letting you know that the interior

temperatures of the unit are hot and to use

27OPERATION

ENGLISH

caution when reaching inside. Once the unit

has cooled down, the chiming will stop.

CAUTION

• Do not open the door during operation or

immediately after it has completed the wash

cycle as the escaping steam may cause scalding

as the door is opened.

NOTE

• Empty the lower rack first and then the upper

rack. This will avoid water dripping from the

upper rack onto dishes in the lower rack.

Auto-Off

The dishwasher automatically turns off after four

minutes of inactivity if paused or if no cycle is

started.

28 OPERATION

Control Panel

Control Panel Features

• Refer to the Using the Option Setting Mode topic for details on each option.

a POWER On/Off Button

• Press this button to turn the dishwasher on or off.

• After the cycle is complete, the power automatically turns off for purposes of safety and economy.

• If there is a power surge, power outage, or disruption of any kind, power is automatically turned off

for safety.

• When power is connected again, the dishwasher will turn on automatically and resume the cycle.

b Option Setting Mode

• Set various options using the Option Setting Mode.

• While the appliance is off, Press POWER and High Temp. at the same time.

• Refer to the Using the Option Setting Mode topic for each function of the Option Setting Mode.

c Display

• Rinse Aid

- This LED flashes when the rinse aid level is low. The LED automatically shuts off when the rinse aid

is refilled or the level is set to 0.

- To adjust the rinse aid level, refer to the Using the Option Setting Mode topic.

• Tub Clean

- The Tub Clean LED flashes every 30 cycles. To activate or deactivate the LED, refer to the Using the

Option Setting Mode topic.

•

8:88 : Digital Display

- The digital display on the control panel shows the ESTIMATED cycle time. When the cycle and

options are selected, the display shows the total estimated time to complete those selections.

During operation, the display shows the remaining estimated operating time.

NOTE

• The estimated time shown on the display does not include delay times for heating water, etc.

•If Delay Start is selected, the display shows the delay time in hours.

• Cycle time may vary depending on the soil level of your load.

• [L : Control Lock

- This feature locks all of the buttons on the control panel.

- To activate or deactivate Control Lock, press and hold Extra Dry and Delay Start simultaneously

for 3 seconds.

29OPERATION

ENGLISH

• Sani Rinse

- If the High Temp. option is added to a cycle, the Sani Rinse LED stays lit at the end of the cycle if

the water reached a sufficiently high temperature (except on the Refresh (P9) cycle).

• Wi-Fi

- When the appliance is connected to the internet through a home Wi-Fi network, this LED

illuminates.

- Press and hold Remote Start for approximately 3 seconds to connect to the network.

d Cancel Button

• The drain pump activates and the cycle cancels. Once the dishwasher finishes draining, the power

turns off.

•Press and hold START for 3 seconds to activate.

e START Button

• To operate the machine, either press START and close the door within 4 seconds or close the door

and press START.

• If more than 4 seconds have passed since pressing START, an alarm will sound when the door is

closed.

NOTE

• All buttons on the control panel are locked during the cycle to prevent settings from being changed

during a cycle.

• Buttons can be controlled after opening the door.

• The door is not locked during the cycle.

Wash Cycles

Select your desired cycle.

Auto

This cycle senses the soil amount and soil

toughness and is optimized to achieve the best

cleaning.

Normal

This cycle is for daily, regular, or typical use to

completely wash a full load of normally soiled

dishes. The energy usage label is based on this

cycle without any options.

Heavy

This cycle is for heavily soiled dishes and dishes

with hardened on soil. This cycle defaults to the

strongest spray intensity and uses it to wash

heavily soiled dishes.

Turbo

This cycle will clean heavily soiled dishes in an hour

using slightly more energy and water.

• This cycle does not have drying. Select the Extra

Dry option for better drying.

Downloaded

Use a dedicated cycle downloadable via Wi-Fi or

NFC. You must install the LG ThinQ smartphone

app to download cycles other than the default Tub

Clean cycle.

NOTE

• Only the cycle code for the current Downloaded

cycle appears on the appliance. See the

smartphone app for cycle codes, names, and

more information about the available cycles.

- Default Cycle : P1-Tub Clean

• Tub Clean (P1)

This cycle is for cleaning the inside of the

dishwasher. Use the cycle without dishes in the

machine. It eliminates residual soils, odor, white

spots, and other dirt. Add citric acid or another

cleaning agent for more effective results.

30 OPERATION

NOTE

• Express (P2)

This cycle will quickly clean lightly soiled dishes.

- This cycle does not have drying.

• Rinse (P3)

This cycle is a quick rinse for dishes that will not

be washed immediately. The cycle rinses dishes

that have excess soil to soften dried on residue.

Rinsing the dishes helps prevent odors in the

dishwasher. No detergent should be used.

- This cycle does not have drying.

• Pots & Pans (P4)

Cleans heavily soiled cookware. No more hand

scrubbing frying pans and pots.

• Casseroles (P5)

Cleans greasy and heavily soiled dishes.

Casseroles come out clean.

• Glassware (P6)

Safely washes delicate glassware, leaving it

sparkling.

• Night Care (P7)

Quietly washes dishes overnight. Sleep soundly

knowing dishes will be clean in the morning.

• Delicate (P8)

Use this cycle to clean delicate items such as fine

china and stemware.

• Refresh (P9)

This cycle freshens up and warms dishes that

have been unused for a long time.

- Do not use detergent when using this cycle.

- The steam option cannot be turned off on this

cycle.

Options and Extra Functions

Select the desired cycle and then select the options

for that cycle.

Steam

This option adds steam at the start of the cycle to

improve wash performance.

High Temp.

Raises the main wash temperature to improve

cleaning.

If the High Temp. option is added to a cycle, the

Sani Rinse LED stays lit at the end of the cycle if

the water reached a sufficiently high temperature.

If the dishwasher did not reach a high enough

temperature because the High Temp. option was

not selected, the cycle was interrupted, or the

water could not be heated to the required

temperature, the indicator will not light up at the

end of the cycle. Open and close the door or press

POWER to turn the indicator off.

NOTE

• This high temperature rinse option can reach

temperatures high enough to meet the NSF/

ANSI Standard 184 test criteria for dishes and

glasses. Certified residential dishwashers are not

intended for use in licensed food

establishments. Only the High Temp. option has

been designed to meet the requirements for

NSF/ANSI Standard 184 test criteria. There is no

intention, either directly or indirectly, that all

cycles on a certified machine have passed for

NSF 184.

Extra Dry

Select the Extra Dry option for better drying

performance. This option adds extra drying time to

the cycle and raises the heated rinse temperature.

• When the rinse aid is empty, the Extra Dry

option is selected automatically.

Delay Start

This feature delays the start of a selected cycle.

Each time the Delay Start button is pressed, the

delay time increases by an hour. The delay time

can be set from 1 to 12 hours, in one-hour

increments.

Remote Start

Use a smartphone to control your appliance

remotely. You can also monitor your cycle

operation so you know how much time is left in the

cycle. Once this function is enabled, you can start a

cycle from the smartphone application. If the door

is not closed within 4 seconds after pressing

Remote Start, Remote Start is canceled.

Using Auto Open Dry

The Auto Open Dry feature enhances the drying

performance by opening the door automatically

during the drying stage within the displayed cycle

time. For optimum drying results wait until the

31OPERATION

ENGLISH

cycle ends before unloading the dishwasher. The

cycle is fully complete when the display shows

"End". The door opening time varies depending on

the cycle selected.

• The default setting is

ON.

• To turn the Auto Open Dry function ON or OFF,

see Using the Option Setting Mode.

Turning the Auto Open Dry function off may

decrease drying performance. For best drying

performance, leave the Auto Open Dry function

turned on.

•The Auto Open Dry function activates only when

the product's internal temperature is within a

safe range.

WARNING

• Be careful as hot air and steam are released

when the door opens, and they can cause burns.

• Do not touch the inside of the product or the

door-opening mechanism while this function is

in operation. Doing so may cause burns, severe

injury, or product malfunction.

CAUTION

• Make sure there are no obstacles in front of the

product door when it opens automatically, as

this may lead to damage or a malfunction.

NOTE

• Even after the door opens automatically,

moisture may remain on some dishes or inside

the product.

• The end sound indicates that the wash cycle is

finished. For better drying, do not remove the

dishes immediately after the end of the sound.

Instead, let them dry naturally for at least 30

minutes.

• Natural drying may take 1 to 3 hours depending

on the surrounding temperature, humidity, and

the material of the dishes.

• Due to the nature of plastic materials, moisture

may remain even after using rinse aid.

Cycle/Option Guide

The cycle guide below shows the available options for each cycle.

* Default setting

NOTE

• Actual water consumption will vary depending on soil level and hardness of water.

Cycle Auto Normal Heavy Turbo

Soil Level All levels All levels Heavy Light

Water Usage

(L) 13.1 - 23.6 9.2 - 29.2 24.7 - 27.8 25.3

(gal) 3.5 - 6.2 2.4 - 7.7 6.5 - 7.3 6.7

Wash Time with

Options (Mins.)

117 - 271 129 - 276 168 - 285 60 - 149

Available

Options

Steam

###*

High Temp.

####

Extra Dry

####

Delay Start

####

32 OPERATION

NOTE

• The actual running time and cycle time displayed may change depending on options chosen, soil level,

water temperature, and hardness of water. Therefore, display time and actual running time can be

different.

• Options are not available for Downloaded. The Tub Clean cycle is the default Downloaded.

Using the Option Setting Mode

You can set various options by using the Option

Setting Mode.

1 Ensure the appliance is off.

2 Press POWER a and High Temp. b at the

same time.

3 Refer to the table to set up each function.

4 Press START c to save.

NOTE

• Tub Clean Reminder

- The Tub Clean LED flashes every 30 cycles. You

can activate or deactivate the LED.

• Rinse Aid Level

- Adjust the level of rinse aid from L0 to L4.

- For more information, refer to the Rinse Aid

Dispenser Adjustment section.

• Clean Light (End Indicator)

- Turning on Auto Open Dry disables the Clean

Light .

- If Auto Open Dry is off, the Clean Light default

is ON, and the white light at the bottom front

of the dishwasher remains on after the cycle

until the door is opened. If the Clean Light is

turned OFF, the end of cycle light turns off

after 90 seconds.

•Chime Sound

- Turn button sounds and notification sounds

on or off.

- The error alert sound cannot be turned off.

• Auto Setting

- The default ON setting selects options

automatically for better washing and drying

performance.

- If the setting is changed to OFF, the options

are not selected.

•End Sound

- Turn the end of cycle sound on or off.

•Auto Open Dry

- Turn Auto Open Dry on or off.

- The Auto Open Dry feature enhances the

drying performance by opening the door

automatically while drying.

•Wi-Fi

- Turn the Wi-Fi on or off.

Function Button Display

Tub Clean

Reminder

Extra Dry

Off

& On

Rinse Aid

Level

High

Temp.

~ L3 ~ L4 ~ L0

~ L1 ~ L2 ~

Clean

Light

Steam

& Off

Chime

Sound

Download

& Off

Auto

Setting

Turbo

& Off

End Sound Heavy

& Off

Auto Open

Dry

Remote

Start

& Off

Wi-Fi Normal

& Off

33OPERATION

ENGLISH

Loading the Dishwasher

For effective washing performance, always follow

these instructions.

• Remove large particles of food debris from

plates including bones before loading.

• Items with burnt on food should be soaked prior

to loading in the dishwasher.

• Deep pots or dishes should be placed upside

down.

• Make sure that all items do not touch each other.

Non-Dishwasher Safe Items

The combination of high water temperature and

dishwasher detergents may damage certain items.

Do not wash the following items in the dishwasher.

• Copper or anodized aluminum

• Hand painted silver or gold leaf china

• Wood or bone handled utensils

• Iron or non-rustproof utensils

• Plastic items which are not dishwasher safe

• Sterling silver or gold-plated flatware or delicate

or metal-rimmed china

• Fragile items such as crystal glasses

CAUTION

• Do not place pots or pans with plastic handles in

the appliance as the handles may deteriorate

due to the heat and detergent.

• Waterproof or long-lasting lipstick smudges on

glasses may not be removed during the wash.

Loading the Silverware

Basket

The silverware basket has separators to avoid

scratching and tarnishing of delicate silverware.

Loading Silverware into the Basket

Loading 10 Place Settings

Loading 12 Place Settings

Silverware Loading Tips:

• For best cleaning results, use the top separators

in the basket when loading silverware. The

separators will prevent nesting of silverware.

• Load sharp items, such as knives, pointing down.

• When unloading the dishwasher, it is best to

start with the silverware basket. Doing so will

prevent water droplets from falling on your

silverware from the upper rack.

WARNING

• Be careful when loading and unloading sharp

items. Load sharp knives with the handles up to

reduce the risk of personal injury.

34 OPERATION

Loading the Lower Rack

Loading Dishes into the Lower Rack

Loading 10 Place Settings

Loading 12 Place Settings

Lower Rack Loading Tips

• Plates should be positioned upright and facing

the center of the rack, and pots, pans and large

dishes must be turned upside down.

• Load dinner plates, dishes, soup bowls, etc.

between the tines.

• Load cookie sheets, cake pans and other large

items at the sides or back of the rack. Loading

these items in the front of the dishwasher can

prevent the water spray from reaching the

detergent dispenser.

• Make sure that pot handles and other large

items do not stop the rotation of the spray arms.

• The lower rack should not be used for small

items such as cups, wine glasses, or small plates.

These items should be loaded in the upper rack.

• Make sure that large items do not interfere with

the rotation of the spray arms, and do not

prevent the detergent dispenser from opening.

Folding Down the Lower Tines

This feature is only available on some models.

Fold tines down to fit larger dishes; pull tines back

up to fit smaller dishes.

Case 1

Case 2

Loading Dishes & Pots

35OPERATION

ENGLISH

Loading Pots & Bowls

Loading the Upper Rack

Loading Dishes into the Upper Rack

Loading 10 Place Settings

Loading 12 Place Settings

Upper Rack Loading Tips

• Place cups and glasses in the rows between the

rack tines. Placing them over the rack tines can

lead to breakage and water spots.

• To avoid chipping, do not let stemware touch

other items.

• Place items so that the open end faces down for

cleaning and drying.

• Do not stack items on top of each other.

• Use the upper rack for small or delicate items

such as small plates, cups, saucers, glasses, and

dishwasher-safe plastic items.

• Cups, glasses, and bowls must be positioned

upside down.

• Make sure items do not interfere with the

rotation of the spray arms above and below the

upper rack.

• When loading larger items in the upper rack,

such as wine glasses or taller cups, it may be

necessary to remove the cutlery rack if one is

present. (For models with cutlery rack)

Loading the Cup Rack

This feature is only available on some models.

36 OPERATION

Extra cups or cooking utensils can be laid on the

fold down cup racks, which also provide support

for long-stemmed glasses.

The cup racks can be folded up out of the way for

tall glasses.

BlastZone

This feature is only available on some models.

Get items such as tall glasses, water bottles, or

baby bottles cleaner by locating them over the

BlastZone

nozzle holes in the upper rack.

Removing and Replacing Cup Rack

This feature is only available on some models.

The left and right cup racks are interchangeable

and can be removed.

1 Slide the cup rack down into its closed

position.

2 Locate the assembly slot a on the cup rack,

align the slot with the bar, and firmly pop the

rack off the support bar on that side.

• The rack on the left pops free at the back.

The rack on the right pops free at the front.

3 Slide the cup rack off the support bar on the

opposite side.

4 Follow the instructions in reverse to replace

the cup rack.

37OPERATION

ENGLISH

Folding Down the Upper Tines

Fold tines down to fit larger dishes; pull tines back

up to fit smaller dishes.

Loading Dishes & Pots

Height Adjustable Upper Rack

To accommodate larger items, the upper rack can

be adjusted up or down using the buttons on the

left and right sides. The dishwasher ships with the

upper rack raised.

There are three available positions for adjusting

the height of the upper rack to create more space.

WARNING

• Before adjusting, ensure the rack is empty of all

dishes. Otherwise dishes may get damaged or

you may get injured.

NOTE

• Raise the upper rack without pushing the

buttons on each side. Pushing the buttons when

raising the rack will prevent the rack from

locking into position.

• To set the rack to the middle position, it may be

easier to lower the rack all the way down and

then raise each side of the rack individually until

it clicks into place.

• Before pushing the upper rack into the

dishwasher, ensure the rack height is the same

on both sides. If the height is not the same on

both sides, the dishwasher door will not shut

and the upper spray arm will not connect to the

water inlet.

• There is a 2 3/16 inches (56 mm) gain in height

when the upper rack is moved to the lower

position.

• After adjusting the rack levels, check that the

spray arms are free to rotate.

• When the upper rack is in the lower position,

make sure the rack and the spray arm do not hit

the items on the lower rack.

• When the upper rack is in the lower position,

push in the upper rack first, and the lower rack

later.

• Pull out the lower rack first, and the upper rack

later.

Lowering the Rack

Hold the rack at the center of each side to support

its weight. Then, push the button on each side to

release the rack and lower it into position.

38 OPERATION

Raising the Rack

Lift the rack at the center of each side until the rack

locks into place in the upper position. It is not

necessary to lift the lock levers to raise the rack.

Loading the Cutlery Rack

The cutlery rack is best suited for flatware. The

separators on the cutlery racks help keep flatware

separated to avoid damage and improve cleaning.

NOTE

• For best cleaning performance, place flatware in

the silverware baskets. Heavily soiled utensils or

items with baked on foods should be placed in

the upper rack or spoon basket for best

performance.

Loading Silverware into the Cutlery

Rack

Loading 10 Place Settings

CAUTION

• Do not place bowls in the center of the cutlery

rack. The door may not close properly, resulting

in leakage.

Removing the Cutlery Rack

The entire cutlery rack can be removed if more

space is needed on the upper rack for larger items.

Always remove the cutlery from the rack before

removing the rack.

Pull the rack out to the end of the rails. Then, lift

the front of the rack so that the rollers clear the

stop on the end of the rail. The rack can now be

slid forward and removed from the rails.

WARNING

• Be careful when loading and unloading items

with sharp edges. Load sharp knives with the

blade down to reduce the risk of injury.

Adding Cleaning Products

Adding Detergent to the Dispenser

• The amount of detergent needed depends on

the cycle, load size, and soil level of dishes.

• Put detergent into the detergent compartment

before starting any cycle, except the Rinse

(Downloaded: P3) cycle.

WARNING

• Dishwasher detergent and rinse aid contain

chemical components, like all other household

detergent. So, they must be kept out of the

reach of children.

39OPERATION

ENGLISH

CAUTION

• Use only detergent intended for dishwashers.

Incorrect detergent may cause the dishwasher

to fill with suds during operation. Excess suds

may reduce wash performance and may cause

the dishwasher to leak.

• To avoid damaging the dispenser, do not pull up

on the dispenser to close the dishwasher door.

NOTE

• After completion of the wash program, check

whether the detergent was completely washed

out.

• Some dishwasher detergent tablets may become

stuck in the dispenser due to their excessive size.

Tablets can be placed onto the base of the wash

tub next to the filter before starting the cycle.

• Too much detergent can leave a film on dishes

and in the dishwasher, resulting in poor wash

performance.

• If dishwasher detergent tablets are used without

liquid rinse aid, the dishes and dishwasher

interior will have excessive moisture. Select the

Dry Boost option for better drying performance.

• Using liquid rinse aid improves drying

performance by allowing water to drain off of

dishes after the final rinse.

• Do not use detergent tablets for shorter wash

cycles. The tablet may not dissolve completely,

causing detergent residue on dishes and

inefficient cleaning.

• Using a wash booster helps remove spots,

residue, and the white film caused by hard

water. It does not help remove excess detergent

residue.

1 Push the button on the dispenser lid to open

the cover.

2 Add dishwashing detergent to the main wash

compartment until the level is between the

lines marked 15 and 25.

• Fill to over the 25 line for hard water or

heavily soiled loads.

• Fill to the 15 line for soft water or lightly

soiled loads.

3 Slide the detergent lid closed until it clicks.

4 If a prewash is desired, fill the recessed

prewash compartment area on the lid with

detergent.

Adding Rinse Aid to the Dispenser

The Rinse Aid LED appears in the display when

more rinse aid is needed.

۱٥

۲٥

40 OPERATION

The use of rinse aid is recommended to prevent

water spots on dishes and to enhance drying

performance.

NOTE

• Only use liquid rinse aid in the dishwasher.

• Do not overfill the rinse aid dispenser.

• Wipe off any spilled rinse aid around the

dispenser.

1 Open the rinse aid lid by lifting up the flap.

2 Add a liquid rinse aid to the maximum fill

level. Allow the rinse aid to settle in the

dispenser while filling, or air bubbles may

result in poor drying performance. Avoid

overfilling the dispenser.

3 Close the lid to lock the dispenser. Rinse aid is

dispensed automatically during the final rinse

cycle.

Rinse Aid Dispenser Adjustment

The dispenser has five adjustment levels. The

dishwasher is programmed at the factory for a

rinse aid dispenser level of 2. This can be checked

and adjusted from the control panel.

NOTE

• Adjust the setting higher if you have hard water

and notice calcium buildup on your dishes.

• Setting the rinse aid control too low will

contribute to spotting and streaking on dishes

and poor drying performance.

• Setting the control too high can cause foaming,

which will cause poor wash performance.

1 Ensure the appliance is off.

2 Press Power and High Temp. at the same

time.

3 Press High Temp. to change the rinse aid

dispenser setting. Each press of the button

changes the setting one step from L0 to L4.

Once the desired rinse aid dispenser setting is

selected, press START to save.

Refilling the Rinse Aid

How often the dispenser needs to be refilled

depends on how often dishes are washed and the

rinse aid setting used.

•The Rinse Aid LED flashes when more rinse aid

is needed, unless the rinse aid dispenser setting

is set to L0.

41SMART FUNCTIONS

ENGLISH

SMART FUNCTIONS

LG ThinQ Application

The LG ThinQ application allows you to

communicate with the appliance using a

smartphone.

LG ThinQ Application Features

• Feature Updates

- Experience new features by updating the

features of the product through the LG ThinQ

application.

When a new feature is available for update,

the outer segments of the digital display light

up in rotation when the product is powered

on.

If you see this notification, press the update

notification on your smartphone to enter the

Feature Update center of the LG ThinQ

application. Select a new feature and press the

Update button to proceed with the update.

The progress of the update is shown in the

digital display.

The status window automatically turns off

when the update is successful.

NOTE

• The update may take a long time, and the

product cannot be used during that time. Please

proceed only when you have sufficient time.

• The update cannot proceed while the product is

in use. Wait until after the cycle ends to begin

the update.

• If the power is turned off during the update, the

update may be interrupted and the product may

become unusable.

• If the product cannot be powered on during or

after the update, flip the breaker to shut off

power for at least 30 seconds and then turn it

back on.

• A description of the new features can be found

in the application by selecting the dishwasher

card and tapping the green arrow icon.

• Once updated, product features may no longer

be described accurately in the owner’s manual or

may have different contents.

• Monitoring

- Check the current status, cycle, options,

running time and cycle end time for the

appliance on a single screen.

• Downloaded

- You can download new and specialized cycles

that are not included in the standard cycles on

the appliance. Connect the appliance to the

app to download a variety of specialty cycles

specific to the appliance. Once cycle download

is completed in the appliance, the product

keeps the downloaded cycle until a new cycle

is downloaded.

NOTE

• Only one downloaded cycle can be stored on the

appliance at a time.

•The Tub Clean (P1) cycle is the default

downloaded cycle.

• Tub Clean Coach

- This function shows how many cycles remain

before running the Tub Clean (Downloaded:

P1) cycle.

• Smart Diagnosis

- This function provides useful information for

diagnosing and solving issues with the

appliance based on the pattern of use. Select

Smart Diagnosis in the app and follow the

instructions. For additional information, refer

to the online owner's manual.

• Settings

- Set the Rinse Aid Dispenser Level, Tub Clean

Reminder, Signal Level and Clean Indicator

Light.

When the cycle is complete or the appliance

has problems, you have the option of receiving

push notifications on a smart phone.

• Push Alerts

- Turn on the Push Alerts to receive appliance

status notifications.

The notifications are triggered even if the LG

ThinQ application is off.

• Energy Monitoring

- You can use the energy monitoring function to

check the estimated power usage.

42 SMART FUNCTIONS

NOTE

• In the following cases, you must update the

network information for each appliance in the

LG ThinQ application under Device Cards

Settings

~ Change Network.

- wireless router is changed

- wireless router password is changed

- Internet service provider is changed

• This information is current at the time of

publication. The application is subject to change

for product improvement purposes without

notice to users.

Installing LG ThinQ Application and

Connecting an LG Appliance

Models with QR Code

Scan the QR code attached to the product using

the camera or a QR code reader application on

your smartphone.

Models without QR Code

1 Search for and install the LG ThinQ

application from the Google Play Store or

Apple App Store on a smartphone.

2 Run the LG ThinQ application and sign in with

your existing account or create an LG account

to sign in.

3 Touch the add (~) button on the LG ThinQ

application to connect your LG appliance.

Follow the instructions in the application to

complete the process.

NOTE

• To verify the Wi-Fi connection, check that the Wi-

Fi LED on the control panel is lit.

• The appliance supports 2.4 GHz Wi-Fi networks

only. To check your network frequency, contact

your Internet service provider or refer to your

wireless router manual.

• LG ThinQ is not responsible for any network

connection problems or any faults, malfunctions,

or errors caused by network connection.

• The surrounding wireless environment can

make the wireless network service run slowly.

• If the distance between the appliance and the

wireless router is too far, the signal becomes

weak. It may take a long time to connect or fail

to install the application.

• If the appliance is having trouble connecting to

the Wi-Fi network, it may be too far from the

router. Purchase a Wi-Fi repeater (range

extender) to improve the Wi-Fi signal strength.

• The network connection may not work properly

depending on the Internet service provider.

• The Wi-Fi may not connect or the connection

may be interrupted because of the home

network environment.

• If the appliance cannot be connected due to

problems with the wireless signal transmission,

unplug the appliance and wait about a minute

before trying again.

• If the firewall on your wireless router is enabled,

disable the firewall or add an exception to it.

• The wireless network name (SSID) should be a

combination of English letters and numbers. (Do

not use special characters.)

• Smartphone user interface (UI) may vary

depending on the mobile operating system (OS)

and the manufacturer.

• If the security protocol of the router is set to

WEP, network setup may fail. Change the

security protocol (WPA2 is recommended), and

connect the product again.

Using the Appliance Remotely

Remote Start

Use a smartphone to control the appliance

remotely or check to see how much time is left in

the cycle.

Using Remote Start

1 Load the dishes into the dishwasher.

43SMART FUNCTIONS

ENGLISH

2 Press the POWER button.

3 Make sure that the Wi-Fi is connected.

4 Press the Remote Start button and close the

dishwasher door to enable the Remote Start

function.

5 Start a cycle from the LG ThinQ application on

your smartphone.

NOTE

• Once the Remote Start mode is enabled, you

can start a cycle from the LG ThinQ application,

but the cycle and option keys on the appliance

are deactivated. To activate the keys, disable

Remote Start.

• The door must be closed in order to activate the

Remote Start mode.

Disabling Remote Start

While Remote Start is activated, open the

dishwasher door or press the Remote Start

button with the door closed.

Radio Equipment Specifications

† This feature is only available on some models.

FCC Notice

The following notice covers the transmitter

module contained in this product.

This equipment has been tested and found to

comply with the limits for a Class B digital device,

pursuant to Part 15 of the FCC Rules. These limits

are designed to provide reasonable protection

against harmful interference in a residential

installation. This equipment generates, uses, and

can radiate radio frequency energy and, if not

installed and used in accordance with the

instructions, may cause harmful interference to

radio communications. However, there is no

guarantee that interference will not occur in a

particular installation. If this equipment does

cause harmful interference to radio or television

reception, which can be determined by turning the

equipment off and on, the user is encouraged to

try to correct the interference by one or more of

the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment

and the receiver.

• Connect the equipment into an outlet on a

circuit different from that to which the receiver is

connected.

• Consult the dealer or an experienced radio/TV

technician for help.

This device complies with part 15 of the FCC Rules.

Operation is subject to the following two

conditions:

(1) This device may not cause harmful interference

and

(2) This device must accept any interference

received, including interference that may cause

undesired operation.

Any changes or modifications in construction of

this device which are not expressly approved by

the party responsible for compliance could void

the user’s authority to operate the equipment.

FCC RF Radiation Exposure

Statement

This equipment complies with FCC radiation

exposure limits set forth for an uncontrolled

environment. This transmitter must not be co-

located or operating in conjunction with any other

antenna or transmitter.

This equipment should be installed and operated

with a minimum distance of 20 cm (7.8 inches)

between the antenna and your body. Users must

follow the specific operating instructions for

satisfying RF exposure compliance.

Industry Canada Statement

This device contains licence-exempt transmitter(s)/

receiver(s) that comply with Innovation, Science

and Economic Development Canada’s licence-

exempt RSS(s). Operation is subject to the

following two conditions:

(1) This device may not cause interference.

Type

Operating Frequency

Range

Output

Power

(Max.)

Wireless

LAN

2400 MHz - 2472 MHz

< 1 W

Bluetooth

†

2400 MHz - 2483.5 MHz

44 SMART FUNCTIONS

(2) This device must accept any interference,

including interference that may cause undesired

operation of the device.

IC Radiation Exposure Statement

This equipment complies with IC radiation

exposure limits set forth for an uncontrolled

environment.

This equipment should be installed and operated

with a minimum distance of 20 cm (7.8 inches)

between the antenna and your body.

NOTE

• THE MANUFACTURER IS NOT RESPONSIBLE FOR

ANY RADIO OR TV INTERFERENCE CAUSED BY

UNAUTHORIZED MODIFICATIONS TO THIS

EQUIPMENT. SUCH MODIFICATIONS COULD

VOID THE USER’S AUTHORITY TO OPERATE THE

EQUIPMENT.

Open Source Software Notice

Information

To obtain the source code that is contained in this

product, under GPL, LGPL, MPL, and other open

source licenses that have the obligation to disclose

source code, and to access all referred license

terms, copyright notices and other relevant

documents, please visit https://

opensource.lge.com.

LG Electronics will also provide open source code

to you on CD-ROM for a charge covering the cost

of performing such distribution (such as the cost of

media, shipping, and handling) upon email

request to open[email protected].

This offer is valid to anyone in receipt of this

information for a period of three years after our

last shipment of this product.

Smart Diagnosis

Function

Using LG ThinQ to Diagnose Issues

If you experience a problem with your Wi-Fi

equipped appliance, it can transmit

troubleshooting data to a smartphone using the

LG ThinQ application.

• Launch the LG ThinQ application and select the

Smart Diagnosis

feature in the menu. Follow

the instructions provided in the LG ThinQ

application.

Using Audible Diagnosis to

Diagnose Issues

Follow the instructions below to use the audible

diagnosis method.

• Launch the LG ThinQ application and select the

Smart Diagnosis feature in the menu. Follow

the instructions for audible diagnosis provided

in the LG ThinQ application.

1 Press the POWER button to turn on the

appliance.

• Do not press any other buttons.

2 Place the mouthpiece of your smartphone in

front of the display located on the control

panel.

3 Press and hold the Downloaded button for 3

seconds or longer while holding the

smartphone mouthpiece to the logo until the

data transfer is complete.

• Keep the smartphone in place until the data

transfer has finished. Time remaining for

data transfer is displayed.

4 After the data transfer is complete, the

diagnosis will be displayed in the application.

NOTE

• For best results, do not move the smartphone

while the tones are being transmitted.

45MAINTENANCE

ENGLISH

MAINTENANCE

To maintain performance and prevent trouble, it is important to check the outside and inside of the

dishwasher, including filters and spray arms, at regular intervals.

WARNING

• When cleaning the outside and inside of the dishwasher, do not use benzene or thinner. Otherwise, it

may cause fire or explosion.

• To prevent injury during care and maintenance or cleaning, wear gloves and/or protective clothing.

Cleaning and Care

Cleaning the Exterior

• Do not use scrub pads or abrasive cleaners on

the exterior of the dishwasher.

• Most soil can be removed using a soft, damp

cloth or sponge. A mild soap can be used to help

release stubborn soil. Rinse and wipe dry with a

soft cloth after cleaning.

• Stainless steel surfaces can be polished using a

stainless steel cleaner. Follow the instructions on

the cleaner, and wipe in the direction of the

grain.

CAUTION

• If cooking oil is spilled on the exterior of the

product, wipe it off immediately. Do not clean

the exterior of the product with cleaners which

contain alcohol, thinners, bleach, benzene,

flammable liquids, or abrasives. These

substances may discolor or damage the

appliance.

• Aromatic hydrocarbons such as benzene can

damage the surface of the product. These

compounds are found in many common

household products such as detergents, paints,

cosmetics, air fresheners, disinfectants, and

even some foods such as oils, spices, and

smoked meat or fish. Regularly wipe down the

control panel and other outside surfaces of the

product with a clean, damp cloth to help prevent

damage.

Cleaning the Interior

• Clean the interior of the dishwasher periodically

with a soft, damp cloth or sponge to remove

food and dirt particles.

• To remove white spots and odor from inside the

dishwasher, run an empty cycle, without

detergent, with one cup of white vinegar in a

dishwasher safe glass or bowl placed on the

upper rack. (Vinegar is an acid and with constant

use it could damage the appliance.)

•Using Tub Clean

- Run the Tub Clean (Downloaded: P1) cycle

once a month or after every 30 cycles to

eliminate residual soil, odor, white spots and

other dirt inside the appliance. The Tub Clean

(P1) cycle is the default Downloaded.

1 Remove all dishes from the appliance.

2 Remove, clean and reinstall the filters. See

cleaning instructions in Cleaning the

Filters.

3 Add 3 tbsp. (40 g) of citric acid to the

detergent dispenser or follow the

manufacturer’s instructions if using a

dishwasher cleaning agent. Do not use

dishwasher detergent.

4 Run the Tub Clean (Downloaded: P1) cycle.

5 Press START.

NOTE

•Run the Tub Clean (Downloaded: P1) cycle once

a month, or more often if needed, to remove

detergent buildup and other residue.

• If you have not used the dishwasher for a long

time, refresh the inside by running the Tub

Clean (Downloaded: P1) cycle without

detergent. When the cycle is finished, clean the

inside and outside of the dishwasher according

to the MAINTENANCE instructions.

46 MAINTENANCE

Clogged Drain Air Gap or In-Sink

Disposal

Check the drain air gap or in-sink disposal if the

dishwasher is not draining well.

NOTE

• The drain air gap and disposal are external

plumbing devices that are not part of the

dishwasher.

• The warranty provided with the dishwasher does

not cover service costs directly associated with

the cleaning or repair of the external drain air

gap and disposal.

Cleaning the Air Gap

1 Turn off the dishwasher.

2 Remove the air gap cover and the plastic cap

underneath it.

3 Clean out any debris with a toothpick or

brush.

4 Replace the plastic cap and air gap cover.

Cleaning the Filters

WARNING

• Be cautious of sharp edges when handling the

stainless steel filter.

CAUTION

• Remove food residue caught in filters to prevent

the buildup of odor-causing bacteria and

possible drainage problems.

NOTE

• For best wash performance, clean the filter after

each load. If food debris remains in the filter, it

may cause an odor.

• In areas with hard water, clean the filter at least

once a month with a soft brush.

• Clean the filters using non-abrasive materials

and warm running water.

1 Remove the lower rack and position the

bottom spray arm so a wider vee is open to

the front.

2 Turn the inner filter counter-clockwise and

take out the assembled inner filter and

stainless steel filter.

With the filters removed, check the sump

opening and remove any foreign materials, if

needed.

3 Clean the filters with a soft brush under

running water. Reassemble the filters before

reinstalling them.

47MAINTENANCE

ENGLISH

4 To replace the assembled filters, position the

spray arm so the wider vee is toward the

front. Fit the filters back into the filter holder

and secure them by turning the inner filter

clockwise until it clicks into place.

NOTE

• Make sure the filter is assembled correctly

before starting a cycle. When assembling, rotate

the filter firmly until it clicks.

Recommended Filter Cleaning

Schedule

Cleaning the Spray Arm

If the spray arm holes are blocked by any food

residue, dishes may not be cleaned well due to

improper water spray.

It is recommended that the spray arms be cleaned

once every two weeks.

Cleaning the Lower Spray Arm

1 Make sure that the water jet holes are not

blocked by food particles.

2 If any food residue blocks the spray arm

holes, remove it with a pin or piece of stiff

wire.

CAUTION

• To avoid breaking the rolling spray arm sections,

do not pull or manually rotate them.

Cleaning the Upper Spray Arm

1 Pull the upper rack forward. Make sure that

the water jet holes are not blocked by food

particles.

2 When cleaning is necessary, remove the

upper spray arm by turning the nut on the

Number of

Loads Per

Week

If you wash

dishes before

If you scrape

and rinse

dishes before

1 - 3

Every 6 months

Once a year

4 - 7

8 - 12

Every 6 months

13 - 14

Number of

Loads Per

Week

If you only

scrape dishes

before

If you do not

scrape or

rinse dishes

before

1 - 3

Four times a

year

Once a month

4 - 7

Twice a month

(every 15 days)

8 - 12

Every 1.5

months

Every week

13 - 14 Twice a week

48 MAINTENANCE

bottom of the spray arm 1/8 turn counter-

clockwise and pulling down.

3 Remove food particles by rinsing or shaking

the spray arm.

4 If any food residue blocks the spray arm

holes, remove it with a pin or any sharp tool.

5 After removing the food residue, clean the

spray arms under running water.

6 After cleaning the upper spray arm, press it

up into place. Turn the nut 1/8 turn clockwise

to make sure that the nut locks back into

place.

7 After assembly, make sure that the spray

arms rotate freely.

Cleaning the BlastZone

Spray Arm

This feature is only available on some models.

1 Pull the upper rack forward. Make sure that

the water jet holes are not blocked by food

particles.

2 If any food residue blocks the spray arm

holes, remove it with a pin or any sharp tool.

CAUTION

• To avoid breaking the BlastZone

spray arm

section, do not pull or take apart from the upper

rack.

Seasonal Maintenance and Storage

• If you will be absent for an extended period of

time during warmer months, close the water

valve and disconnect the power supply line, or

turn off the circuit breaker. Clean the filter, tub

and dispenser to prevent odor.

• If you will be absent for an extended period of

time during colder months and there is a

possibility of freezing temperatures, winterize

the water supply lines and the dishwasher itself.

Winterization must be performed by qualified

service personnel.

49TROUBLESHOOTING

ENGLISH

TROUBLESHOOTING

The washer is equipped with an automatic error-monitoring system to detect and diagnose problems at an

early stage. If the washer does not function properly or does not function at all, check the following before

you call for service.

Before Calling for Service

Review this section before calling for service; doing so will save you both time and money.

FAQs

Q: Does this dishwasher require a rinse aid to be used?

A: Rinse aid is strongly recommended to enhance the drying performance of the dishwasher. If a rinse

aid is not used, water may remain on the dishes and the tub. Rinse aid helps to ensure that the

majority of the water has been sheeted off of the dishes at the end of the rinse and that the load is

ready for the dry cycle.

Q: What can be done if my dishes have a cloudy, white film on them after a wash?

A: The cloudy film is usually caused by minerals in the water reacting with the dishwasher detergent.

First, be certain not to use too much detergent. Refer to Adding Detergent to the Dispenser section

for recommended detergent amounts. Add an extra rinse to the cycle. LG Dishwashers use less

water than traditional dishwashers, so adding an extra rinse helps to rinse the film away. If the water

supply is hard, it may be necessary to add a performance booster that addresses the hard water

condition.

Q: How do I remove white film on the tub?

A: Measure 3 tbsp. (40 g) of citric acid powder and use it to fill the main detergent compartment. Run a

Tub Clean (Downloaded: P1) cycle. Do not use detergent.

Q: What steps can I take to improve drying results?

A: Drying performance is directly affected by the amount of heat that remains in the tub after the

heated rinse is performed. If your dishwasher is far away from your home’s hot water heater, it may

be necessary to run the hot water tap in the sink before starting a wash cycle, to ensure that cool

water is purged from the hot water lines. This will ensure your dishwasher has a consistent supply of

hot water from start to finish. Using the High Temp. setting also aids in keeping the inner drum

temperature and dishes hotter before drying begins.

LG dishwashers are designed to be used in conjunction with a rinse aid. Using a rinse aid will

maximize the amount of water that has already been sheeted away from the dishes before the dry

cycle begins. If a rinse aid is used and the performance still needs a boost, adjust the amount of rinse

aid used. 2 is the default setting, but if necessary set the level to 3 so more rinse aid is used.

Water tends to bead rather than sheet off plastic and nonstick surfaces, making them more difficult

to dry. If washing plastic items in a Normal cycle, select the Extra Dry option for better drying

results. When the rinse aid is empty, the Extra Dry option is selected automatically.

Allow the dishwasher to completely finish the dry cycle before opening the door. If the door is

opened in the middle of the dry cycle, the heat that is necessary for the hybrid dry system to work

will escape. This will cause all of the dishes inside to remain wet once the cycle finishes.

Q: What is the hybrid drying system?

50 TROUBLESHOOTING

User Support Videos

For further assistance, there are videos and tutorials available through the LG.com website.

1 On the www.lg.com home page, click on the Support menu tab to bring up the menu selections.

Select Video Tutorials.

2 Select a product category and then pick a topic or search a keyword.

A: The dishwasher does not rely on a heating element for the drying process; instead, it relies on the

heat that is retained by the dishes and the tub during the wash and rinse cycles to turn the moisture

in the tub into humidity.

After the dishwasher door is opened at the end of the cycle, warm and moist air in the dishwasher is

then blown out.

NOTE

• Rinse aid is required to enhance the drying performance. If no rinse aid is used, water may

remain on the dishes and the tub.

Q: Why am I hearing a whistling sound from the dishwasher?

A: It is important to determine the duration of the noise and when it happens (what part of the cycle).

When water is drawn into the dishwasher, a whistling noise can be heard. This is normal. If the water

pressure is too high, it will be louder, so it may be necessary to adjust the water valve to lower the

pressure if the noise is too loud.

Q: What kinds of dishes can be placed in the dishwasher?

A: Ensure that the dishes you place in the dishwasher are dishwasher safe. Plastic dishware will not dry

as effectively as glass and metal dishware. Plastic items do not retain heat as well as glass and metal

dishware. Plastic cups and dishes may require some hand drying before being put away at the end of

the cycle.

Q: Can I run a drain only cycle?

A: To drain standing water, press and hold START for three seconds until the cycle stops. Once the

dishwasher finishes draining, the power turns off.

Q: Why does my dishwasher continuously chime if I open the door during a cycle or right after the

cycle has finished?

A: This is normal. The dishwasher is letting you know that the interior temperatures of the unit are hot

and to use caution when reaching inside. Once the unit has cooled down, the chiming will stop.

Q: Can I add an extension to the drain hose?

A: If a drain hose extension is required, use a 5/8" or 7/8" inside diameter, 2 ft ~ 3 ft. length hose and a

coupler to connect the two hose ends.

Q: An LED is blinking, the machine is chiming, and the dishwasher won't start. What is wrong with

the dishwasher?

A: This is a safety feature. The door must be closed within four seconds of pressing the START button. If

the door is not closed within four seconds, an LED flashes, and the dishwasher does not operate. To

start the dishwasher, open the door and either close the door and press START (front controls) or

press START and close the door within four seconds (top controls).

Q: Should I pre-rinse dishes before loading them?

A: No, you don't need to pre-rinse the dishes before loading especially if using the Normal and Auto

cycles. The dishwasher washes dishes clean without pre-rinsing.

51TROUBLESHOOTING

ENGLISH

NOTE

• Scan this QR code to quickly access the video search page on the LG website.

Error Messages

Problem Possible Cause & Solution

Water inlet problem.

• Check for a clogged, kinked or frozen water inlet hose.

• Check water supply.

Drainage Problem.

• Check for a clogged, kinked or frozen water drain hose.

Air gap or disposal is clogged.

• Clean air gap or disposal.

Filters are clogged.

• Clean filters.

Oversudsing caused by improper detergent, such as liquid dish soap.

• Do not use hand dishwashing liquids. Only use detergents which are designed for use in

automatic dishwashers.

•A bE error can appear if dishes soiled with a lot of foamy food, such as whipped cream, are

loaded in the appliance. To clear the error, turn the appliance off and start a new cycle.

• To remove detergent residue in the tub, pour approximately 4 oz ~ 8 oz (100 ml ~ 200 ml)

of milk into a shallow bowl, place it in the upper rack and then run the appliance on the

Auto cycle.

Failure to level dishwasher.

• Make sure that the appliance is properly leveled.

Water leakage

• Turn off the water supply to the dishwasher and call an LG Electronics Customer

Information Center at 1-800-243-0000

(U.S.A.) or 1-888-542-2623 (Canada).

• The dishwasher makes an alert sound for 10 seconds, and runs the drain pump

intermittently. If power is turned off to the machine, the machine powers back on

automatically until the AE error is resolved.

Excessive Water supplied.

• Please call an LG Electronics Customer Information Center at 1-800-243-0000

(U.S.A.) 1-

888-542-2623 (Canada).

Heater circuit failure.

• Please call an LG Electronics Customer Information Center at 1-800-243-0000

(U.S.A.) 1-

888-542-2623 (Canada).

Water temperature sensor error

• Please call an LG Electronics Customer Information Center at 1-800-243-0000

(U.S.A.) 1-

888-542-2623 (Canada).

52 TROUBLESHOOTING

Operation

F3s

Heated air temperature sensor error

• Please call an LG Electronics Customer Information Center at 1-800-243-0000

(U.S.A.) 1-

888-542-2623 (Canada).

Wash motor error

• Please call an LG Electronics Customer Information Center at 1-800-243-0000

(U.S.A.) 1-

888-542-2623 (Canada).

F31

Heat air dry fan motor error

• Please call an LG Electronics Customer Information Center at 1-800-243-0000

(U.S.A.) 1-

888-542-2623 (Canada).

Vario motor error

• Please call an LG Electronics Customer Information Center at 1-800-243-0000

(U.S.A.) 1-

888-542-2623 (Canada).

F37

Auto Open Dry motor error

• Please call an LG Electronics Customer Information Center at 1-800-243-0000

(U.S.A.) 1-

888-542-2623 (Canada).

P1, Pz, P3, P4, Ps, P6,

P7,P8,PG,P1O

The Downloaded cycle is selected.

• This is not an error code. This code indicates the current Downloaded cycle.

N:#, U:#, d:#, t#

(# is a number.)

Test mode is selected.

• This is not an error code. This code is used when testing the dishwasher. Power the unit off

and on and the code will disappear.

LO, L1, Lz, L3, L4

Rinse aid level setting mode is selected.

• This is not an error code. This code indicates the current rinse aid level. For more

information, refer to the Adding Cleaning Products section.

Control Lock is activated.

• This is not an error code. This code indicates that Control Lock is on. To turn Control Lock

on or off, press and hold Dry Boost and Delay Start simultaneously for 3 seconds.

Problem Possible Cause & Solution

Dishwasher will not

operate.

START button is not pressed.

• Press the START button.

Door is not completely closed.

• Make sure that the door is completely closed and latched.

Power supply or power supply line is not connected.

• Connect the power supply or power supply line properly.

Fuse is blown or circuit breaker tripped.

• Replace the fuse or reset the circuit breaker.

Dishwasher operates

too long.

Dishwasher is connected to cold water.

• Check the water supply connection or water heater setting. (Heating cold water takes

longer.)

Water remains in tub

after completion of

cycle.

Drain hose is kinked or clogged.

• Adjust hose or clear blockage.

Problem Possible Cause & Solution

53TROUBLESHOOTING

ENGLISH

Noise Some level of noise is normal during operation.

• Detergent cover opening.

• Drain pump at the beginning of drain cycle.

The dishwasher is not level.

• Adjust leveling feet.

Nozzle arm knocking against dishes.

• Reposition the dishes.

Water pressure is too high.

• Adjust water pressure.

Is the amount of cutlery in the cutlery basket or cutlery rack small?

• There is no problem with the product due to noise generated by the small amount of

tableware, so use it with confidence.

Lights do not

illuminate.

Power is not connected.

• Connect power supply.

Spray arms do not

rotate smoothly.

Holes of spray arms are blocked by food particles.

• Clean the holes of spray arms.

Upper rack is

crooked.

Rack is poorly adjusted.

• See the Height Adjustable Upper Rack section.

Dishwasher

continuously chimes

when the door is

opened, during or

right after a cycle

has completed.

This is a safety measure. Contact with escaping steam or the hot contents of the

dishwasher could result in injury.

• Close the door until the dishwasher and dishes have cooled down. The chiming will stop if

the door is closed or the interior temperature has cooled.

Door does not close

completely. (For

models with cutlery

rack)

Cutlery rack is not properly loaded.

• Push the door handle to close the door properly until it clicks.

The control panel

doesn’t work while

the dishwasher is

running.

All buttons on the control panel are disabled during the cycle to prevent the settings

from being changed inadvertently.

• Wait for the cycle to finish before operating the control panel.

Dishwasher did not

finish cycle.

Door was opened during cycle.

• If the door is opened during a cycle, the START key must be pressed within 4 minutes or

the machine turns off and all settings are lost.

Leaking in front of

appliance

Dishwasher not leveled properly.

• Verify the appliance is level from side to side and from front to back. See leveling

instructions in the Installation section.

Wrong detergent used.

• If excessive sudsing is causing the leak, allow the foam to subside for 24 hours then clean

the inside of the tub with milk.

Problem Possible Cause & Solution

54 TROUBLESHOOTING

Performance

Drops of water

forming under the

sink shelf.

Is there moisture accumulation under the bench top?

• During the automatic door opening function, high temperature steam will be emitted from

the tub and will condense on the surfaces directly above the washer.

• Condensation that has formed under the bench top naturally evaporates and disappears

after a certain period of time.

• However, if the bench top is made of wood or MDF, then aluminum tape must be attached

to its underside at the location of the washer to prevent the timber from swelling and long

term damage such as rot.

Problem Possible Cause & Solution

Odor The previous cycle was stopped before completion and residual water remains in the

dishwasher.

• Turn on the power, run the Cancel cycle option to remove the residual water, then run the

Turbo cycle using detergent but with the dishwasher empty.

There is food in the bottom of the appliance or in the filter.

• Clean the filter and the interior according to the Maintenance section of the owner’s

manual.

Unwashed dishes are left in the appliance for a long time.

• Run a cycle with one cup of white vinegar in a dishwasher safe glass or bowl placed on the

upper rack. (Vinegar is an acid, and with constant use it could damage your appliance.)

After cleaning, the appliance smells like detergent.

• This is normal.

Food soil remains on

dishes.

Improper cycle selection.

• Select correct cycle based on soil level and type of dishware being washed.

Water temperature is too low.

• Check water supply connection or water heater setting.

Dishwashing detergent was not used.

• Use recommended detergent.

Low inlet water pressure.

• Water pressure should be between 20 and 80 psi.

Water jet holes on spray arms blocked.

• Clean the spray arms.

Improper loading of dishes.

• Make sure dishes do not block spray arm rotation or interfere with detergent dispenser.

Filters are clogged.

• Clean filters.

Cloudiness on

glassware.

Combination of excessive detergent and hard water.

• Use less detergent and use a rinse aid to minimize the problem.

Black or gray marks

on dishes.

Aluminum items rubbing dishes during cycle.

• Reposition the dishes.

Yellow or brown film

on inside surfaces of

dishwasher.

Coffee or tea stains.

• Eliminate the stain by using a stain removal product.

Problem Possible Cause & Solution

55TROUBLESHOOTING

ENGLISH

Wi-Fi

Spots and filming on

dishes.

Low water temperature.

• Water supply should be at least 120 °F for best wash performance.

Overloading.

• Do not overload the dishwasher.

Improper loading.

• See the Operation section.

Insufficient water pressure.

• Water pressure should be between 20 and 80 psi.

Insufficient detergent.

• Add the recommended amount of detergent. See the Operation section.

Rinse aid dispenser is empty.

• Refill rinse aid dispenser.

Hard water buildup in the tub.

• Remove all dishes, silverware and silverware holder from dishwasher. Only racks should

remain in tub. For best results, use citric acid powder (can be found in canning sections of

most grocery stores or online). Measure 3 tablespoons (40 g) of citric acid powder. Fill main

wash compartment with measured powder. If you cannot find citric acid powder, pour

approximately one cup (200 ml - 300 ml) of white vinegar into shallow bowl and place in

upper rack. Run Tub Clean (Downloaded: P1) cycle. Do not use detergent.

Dishes don’t dry. Rinse aid dispenser empty.

• Check and refill the rinse aid dispenser if empty.

Auto Open Dry is off.

• The Auto Open Dry feature can be turned on using the Option Setting Mode. Refer to

Using the Option Setting Mode.

Problem Possible Cause & Solution

Trouble connecting

appliance and

smartphone to Wi-Fi

network

The password for the Wi-Fi network was entered incorrectly.

• Delete your home Wi-Fi network and begin the connection process again.

Mobile data for your smartphone is turned on.

• Turn off the Mobile data on your smartphone before connecting the appliance.

The wireless network name (SSID) is set incorrectly.

• The wireless network name (SSID) should be a combination of English letters and

numbers. (Do not use special characters.)

The router frequency is not 2.4 GHz.

• Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4 GHz and

connect the appliance to the wireless router. To check the router frequency, check with

your Internet service provider or the router manufacturer.

The appliance and the router are too far apart.

• If the appliance is too far from the router, the signal may be weak and the connection may

not be configured correctly. Move the router closer to the appliance or purchase and

install a Wi-Fi repeater.

Problem Possible Cause & Solution

56 TROUBLESHOOTING

Trouble connecting

appliance and

smartphone to Wi-Fi

network

During Wi-Fi setup, the app is requesting a password to connect to the product (on

certain phones).

• Locate the network name which starts with "LG" under Settings > Networks. Note the last

part of the network name.

- If the network name looks like LGE_Appliance_XX-XX-XX, enter lge12345.

- If the network name looks like LGE_Appliance_XXXX, enter XXXX twice as your password.

For example, if the network name appears as LGE_Appliance_8b92, then you would

enter 8b928b92 as your password. In this instance, the password is case sensitive and

the last 4 characters are unique to your appliance.

Problem Possible Cause & Solution

57LIMITED WARRANTY

ENGLISH

LIMITED WARRANTY

USA

TERMS AND CONDITIONS

ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT

REQUIRES YOU AND LG ELECTRONICS (“LG”) TO RESOLVE DISPUTES BY BINDING ARBITRATION

INSTEAD OF IN COURT, UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND

JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING

DISPUTES” BELOW.

Should your LG Dishwasher (“Product”) fail due to a defect in materials or workmanship under normal and

proper use, during the warranty period set forth below, LG will, at its option, repair or replace the Product.

This limited warranty is valid only to the original retail purchaser of the Product (“You”) and applies only

when purchased lawfully and used within the United States including U.S. Territories.

† Main control board is located on the bottom right of the dishwasher when viewed from the front.

• Replacement Products and parts are warranted for the remaining portion of the original warranty period

or ninety (90) days, whichever is greater.

• Replacement Products and parts may be new, reconditioned, refurbished, or otherwise factory

remanufactured.

• Replaced Product or part(s) will be the property of LG.

• Proof of original retail purchase specifying the Product model and date of purchase is required to obtain

warranty service under this limited warranty.

EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF

MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THE PRODUCT IS LIMITED IN

DURATION TO THE DURATION OF THE ABOVE LIMITED WARRANTY. UNDER NO CIRCUMSTANCES

SHALL LG OR ITS U.S. DISTRIBUTORS/DEALERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL,

CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST

GOODWILL, LOST REVENUES OR PROFITS, WORK STOPPAGE, IMPAIRMENT OF OTHER GOODS, COST OF

REMOVAL AND REINSTALLATION OF THE PRODUCT, LOSS OF USE, OR ANY OTHER DAMAGES WHETHER

BASED IN CONTRACT, TORT, OR OTHERWISE. LG’S TOTAL LIABILITY, IF ANY, SHALL NOT EXCEED THE

PURCHASE PRICE PAID BY YOU FOR THE PRODUCT.

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL

DAMAGES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE

EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY GIVES YOU

SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.

Warranty Period

Scope of

Warranty

HOW SERVICE IS HANDLED

One (1) year from date of original retail

purchase, or from the date of delivery as

per applicable law

Labor / Parts LG will also provide, free of charge, all

labor and on-site service to replace the

defective part.

Two (2) years from date of original retail

purchase, or from the date of delivery as

per applicable law

Main control

board

†

/ Racks /

Stainless Steel Door

Liner / Tub

Main control board, dishwasher racks,

stainless steel door liner, tub. Customer

will be responsible for any labor or in-

home service to replace defective parts.

Ten (10) years from date of original retail

purchase, or from the date of delivery as

per applicable law

Direct Drive Motor Direct Drive motor. Customer will be

responsible for any labor or in-home

service to replace defective parts.

58 LIMITED WARRANTY

THIS LIMITED WARRANTY DOES NOT COVER:

• Service trips to deliver, pick up, or install, educate how to operate, correct wiring, or correct

unauthorized repairs.

• Damage or failure of the Product to perform during power failures and interrupted or inadequate

electrical service.

• Damage or failure of the Product caused by leaky or broken water pipes, frozen water pipes, restricted

drain lines, inadequate or interrupted water supply or inadequate supply of air.

• Damage or failure of the Product resulting from operating the Product in a corrosive atmosphere or

contrary to the Product owner’s manual.

• Damage or failure of the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, acts

of nature, or any other causes beyond the control of LG.

• Damage or failure of the Product caused by unauthorized modification or alteration, or if the Product is

used for other than the intended purpose, or any water leakage where the Product was not properly

installed.

• Damage or failure of the Product caused by incorrect electrical current, voltage, or plumbing codes.

• Damage or failure of the Product caused by transportation, storage, and/or handling, including

scratches, dents, chips, and/or other damage to the finish of the Product, unless such damage is

reported within one (1) week of delivery.

• Damage or failure of the Product resulting from misuse, abuse, improper installation, repair, or

maintenance. Improper repair includes the use of parts not authorized by LG. Improper installation or

maintenance includes installation or maintenance contrary to the Product owner’s manual.

• Damage or failure of the Product caused by the use of parts, components, accessories, consumable

cleaning products, or any other products or services that were not authorized by LG.

• Damage or missing items to any display or open box Product.

• Refurbished Product or any Product sold “As Is”, “Where Is”, “With all Faults”, or similar disclaimer.

• Products with original serial numbers that have been removed, altered, or cannot be readily determined.

• Increases in utility costs and additional utility expenses.

• Any noises associated with normal operation.

• Products used for other than normal and proper household use (e.g., commercial, business, or industrial

settings, including any retail or food service establishments, or any commercial lodging/transient rental

setting), or any use contrary to the Product owner's manual.

• Costs associated with removal and reinstallation of the Product for repairs, or the removal and

reinstallation of the Product if it is installed in an inaccessible location or not installed in accordance with

the Product Owner's manual.

• Accessories, removable components, or consumable parts (e.g. Shelves, door bins, drawers, water/air

filters, racks, light bulbs, batteries, etc., as applicable), except for internal/functional parts covered under

this limited warranty.

The cost of repair or replacement under these excluded circumstances shall be borne by You.

TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION

Call 1-800-243-0000

and select the appropriate option from the menu.

Or visit our website at http://www.lg.com

Or by mail: LG Electronics Customer Service P.O. Box 240007 Huntsville, AL 35813 ATTN: CIC

PROCEDURE FOR RESOLVING DISPUTES:

ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED

WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND

NOT IN A COURT OF GENERAL JURISDICTION. BINDING ARBITRATION MEANS THAT YOU AND LG ARE EACH

WAIVING THE RIGHT TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS ACTION.

59LIMITED WARRANTY

ENGLISH

Definitions. For the purposes of this section, references to “LG” mean LG Electronics U.S.A., Inc., its

parents, subsidiaries and affiliates, and each of their officers, directors, employees, agents, beneficiaries,

predecessors in interest, successors, assigns and suppliers; references to “dispute” or “claim” shall include

any dispute, claim or controversy of any kind whatsoever (whether based in contract, tort, statute,

regulation, ordinance, fraud, misrepresentation or any other legal or equitable theory) arising out of or

relating in any way to the sale, condition or performance of the product or this Limited Warranty.

Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify

LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG

Electronics, USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632.

You and LG agree to engage in good faith discussions in an attempt to amicably resolve your claim. The

notice must provide your name, address, and telephone number; identify the product that is the subject of

the claim; and describe the nature of the claim and the relief being sought. If you and LG are unable to

resolve the dispute within 30 days, either party may proceed to file a claim for arbitration.

Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the dispute during

the 30 day period after sending written notice to LG, you and LG agree to resolve any claims between us

only by binding arbitration on an individual basis, unless you opt out as provided below. Any dispute

between you and LG shall not be combined or consolidated with a dispute involving any other person’s or

entity’s product or claim. More specifically, without limitation of the foregoing, any dispute between you

and LG shall not under any circumstances proceed as part of a class or representative action. Instead of

arbitration, either party may bring an individual action in small claims court, but that small claims court

action may not be brought on a class or representative basis.

Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG must make a written

demand for arbitration. The arbitration will be administered by the American Arbitration Association

(“AAA”) and will be conducted before a single arbitrator under the AAA’s Consumer Arbitration Rules that

are in effect at the time the arbitration is initiated (referred to as the “AAA Rules”) and under the

procedures set forth in this section. The AAA Rules are available online at www.adr.org/consumer

. Send a

copy of your written demand for arbitration, as well as a copy of this provision, to the AAA in the manner

described in the AAA Rules. You must also send a copy of your written demand to LG at LG Electronics,

USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632. If there is a

conflict between the AAA Rules and the rules set forth in this section, the rules set forth in this section will

govern. This arbitration provision is governed by the Federal Arbitration Act. Judgment may be entered on

the arbitrator’s award in any court of competent jurisdiction. All issues are for the arbitrator to decide,

except that issues relating to the scope and enforceability of the arbitration provision and to the

arbitrability of the dispute are for the court to decide. The arbitrator is bound by the terms of this

provision.

Governing Law. The law of the state of your residence shall govern this Limited Warranty and any

disputes between us except to the extent that such law is preempted by or inconsistent with applicable

federal law.

Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon receipt of your written demand

for arbitration, LG will promptly pay all arbitration filing fees to the AAA unless you seek more than $25,000

in damages, in which case the payment of these fees will be governed by the AAA Rules. Except as

otherwise provided for herein, LG will pay all AAA filing, administration and arbitrator fees for any

arbitration initiated in accordance with the AAA Rules and this arbitration provision. If you prevail in the

arbitration, LG will pay your attorneys’ fees and expenses as long as they are reasonable, by considering

factors including, but not limited to, the purchase amount and claim amount. Notwithstanding the

foregoing, if applicable law allows for an award of reasonable attorneys’ fees and expenses, an arbitrator

can award them to the same extent that a court would. If the arbitrator finds either the substance of your

claim or the relief sought in the demand is frivolous or brought for an improper purpose (as measured by

the standards set forth in Federal Rule of Civil Procedure 11(b)), then the payment of all arbitration fees will

be governed by the AAA Rules. In such a situation, you agree to reimburse LG for all monies previously

disbursed by it that are otherwise your obligation to pay under the AAA Rules. Except as otherwise

provided for, LG waives any rights it may have to seek attorneys’ fees and expenses from you if LG prevails

in the arbitration.

Hearings and Location. If your claim is for $25,000 or less, you may choose to have the arbitration

conducted solely on the basis of (1) documents submitted to the arbitrator, (2) through a telephonic

hearing, or (3) by an in-person hearing as established by the AAA Rules. If your claim exceeds $25,000, the

right to a hearing will be determined by the AAA Rules. Any in-person arbitration hearings will be held at a

60 LIMITED WARRANTY

location within the federal judicial district in which you reside unless we both agree to another location or

we agree to a telephonic arbitration.

Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can

require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no

later than 30 calendar days from the date of the first consumer purchaser’s purchase of the product by

either: (i) sending an e-mail to [email protected], with the subject line: “Arbitration Opt Out” or (ii) calling 1-

800-980-2973. You must include in the opt out e-mail or provide by telephone: (a) your name and address;

(b) the date on which the product was purchased; (c) the product model name or model number; and (d)

the serial number (the serial number can be found (i) on the product; or (ii) online by accessing https://

www.lg.com/us/support and clicking on “How do I find my model number?”).

You may only opt out of the dispute resolution procedure in the manner described above (that is, by e-mail

or telephone); no other form of notice will be effective to opt out of this dispute resolution procedure.

Opting out of this dispute resolution procedure will not affect the coverage of the Limited Warranty in any

way, and you will continue to enjoy the full benefits of the Limited Warranty. If you keep this product and

do not opt out, then you accept all terms and conditions of the arbitration provision described above.

61LIMITED WARRANTY

ENGLISH

CANADA

TERMS AND CONDITIONS

ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT

REQUIRES YOU AND LG TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT,

UNLESS THE LAWS OF YOUR PROVINCE OR TERRITORY DO NOT PERMIT THAT, OR, IN OTHER

JURISDICTIONS, IF YOU CHOOSE TO OPT OUT. FOR FURTHER CLARITY, THIS ARBITRATION PROVISION

IS NOT APPLICABLE TO CONSUMERS RESIDING IN ONTARIO, BRITISH COLUMBIA OR QUÉBEC. IN

ARBITRATION, CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION

TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW.

QUEBEC ONLY: LG stands behind its products and makes every reasonable effort to ensure its products

can be maintained and repaired, as required. You may access the catalogue of available parts and services

at https://www.lg.com/ca_en/support/

. HOWEVER, LG IN NO WAY GUARANTEES AND MAKES NO

REPRESENTATIONS REGARDING THE AVAILABILITY OF ANY SPECIFIC SPARE OR REPLACEMENT PART,

REPAIR SERVICE OR INFORMATION OR INSTRUCTIONS FOR SUCH MAINTENANCE AT ANY TIME. LG

EXPRESSLY DISCLAIMS ANY GUARANTEE, WARRANTY OR OBLIGATION IN RESPECT OF THAT AVAILABILITY.

Should your LG Dishwasher ("Product") fail due to a defect in materials or workmanship under normal and

proper use, during the warranty period set forth below, LG Electronics Canada, Inc. ("LGECI") will, at its

option, repair, replace or pro rate the Product upon receipt of proof of the original retail purchase. This

limited warranty is valid only to the original retail purchaser of the Product and applies only to a Product

distributed, purchased from an authorized retailer and used within Canada, as determined at the sole

discretion of LGECI.

† Main control board is located on the right bottom of the Dishwasher when viewed from the front.

• Replacement products and parts are warranted for the remaining portion of the original warranty period

or ninety (90) days, whichever is greater.

• Replacement products and parts may be new, reconditioned, refurbished, or otherwise factory

remanufactured, all at the sole discretion of LGECI.

• Proof of original retail purchase specifying the Product model and date of purchase is required to obtain

warranty service under this Limited Warranty.

DISCLAIMER:

IF YOU ARE A CONSUMER SUBJECT TO QUÉBEC, BRITISH COLUMBIA OR ONTARIO’S CONSUMER

PROTECTION LEGISLATION, THE EXCLUSION OF WARRANTIES CONTAINED IN THIS SECTION DO NOT

EXCLUDE OR LIMIT THE RIGHTS AND REMEDIES THAT YOU MAY HAVE UNDER SUCH ACT, INCLUDING THE

RIGHT TO MAKE A CLAIM UNDER ANY OF THE STATUTORY WARRANTIES PROVIDED THEREUNDER.

LGECI’S SOLE LIABILITY IS LIMITED TO THE LIMITED WARRANTY SET OUT ABOVE, UNLESS SUCH

LIMITATION IS PROHIBITED BY THE LAWS OF THE PROVINCE IN WHICH YOU RESIDE. EXCEPT AS

EXPRESSLY PROVIDED ABOVE, OR IF OTHERWISE PROHIBITED BY THE LAW OF THE PROVINCE IN

WHICH YOU RESIDE, LGECI DOES NOT MAKE ANY OTHER WARRANTIES OR CONDITIONS RESPECTING

THE PRODUCT, AND HEREBY DISCLAIMS, ALL OTHER WARRANTIES AND CONDITIONS RESPECTING

THE PRODUCT, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED

WARRANTY OR CONDITION OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND

NO REPRESENTATIONS SHALL BE BINDING ON LGECI. LGECI DOES NOT AUTHORIZE ANY PERSON TO

WARRANTY PERIOD: (Note: If the original date of purchase can not be verified, the warranty will begin sixty

(60) days from the date of manufacture.)

Dishwasher Extended Component Warranty (Parts Only) (Consumer will be charged

for Labor after One (1) year from the date of purchase.)

One (1) year from the date of

original retail purchase

Two (2) years from the date of

original retail purchase

Ten (10) years from the date of

original retail purchase

Labor / Parts

(internal/functional parts only)

Main control board

†

, Rack,

Stainless Steel Door Liner, Tub

DD Motor

62 LIMITED WARRANTY

CREATE OR ASSUME FOR IT ANY OTHER WARRANTY OBLIGATION OR LIABILITY IN CONNECTION

WITH THE PRODUCT. TO THE EXTENT THAT ANY WARRANTY OR CONDITION IS IMPLIED BY LAW, IT IS

LIMITED TO THE WARRANTY PERIOD SET OUT ABOVE. UNDER NO CIRCUMSTANCES SHALL LGECI, THE

MANUFACTURER OR DISTRIBUTOR OF THE PRODUCT, BE LIABLE FOR ANY INCIDENTAL,

CONSEQUENTIAL, SPECIAL, DIRECT, INDIRECT, PUNITIVE OR EXEMPLARY DAMAGES, INCLUDING,

WITHOUT LIMITATION, LOSS OF GOODWILL, LOST PROFITS, LOSS OF ANTICIPATED PROFITS, LOST

REVENUE, LOSS OF USE, OR ANY OTHER DAMAGE, WHETHER ARISING DIRECTLY OR INDIRECTLY FROM

ANY CONTRACTUAL BREACH, FUNDAMENTAL BREACH, TORT OR OTHERWISE, OR FROM ANY ACTS OR

OMISSIONS. LGECI’S TOTAL LIABILITY, IF ANY, SHALL NOT EXCEED THE PURCHASE PRICE PAID BY YOU

FOR THE PRODUCT.

This Limited Warranty gives you specific legal rights. You may also have other rights that vary from

province to province depending on applicable provincial laws. Any term of this Limited Warranty that

negates or varies any implied condition or warranty under provincial law is severable where it conflicts

with such provincial law without affecting the remainder of this warranty’s terms.

THIS LIMITED WARRANTY DOES NOT COVER:

• Service trips to i) deliver, pick up, or install or; educate on how to operate the Product; ii) correct wiring or

plumbing; or iii) correct unauthorized repairs or installations of the Product;

• Damage or failure of the Product to perform during power failures and interrupted or inadequate

electrical service;

• Damage or failure caused by leaky or broken water pipes, frozen water pipes, restricted drain lines,

inadequate or interrupted water supply or inadequate supply of air;

• Damage or failure resulting from operating the Product in a corrosive atmosphere or contrary to the

instructions outlined in the Product’s owner’s manual;

• Damage or failure to the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, acts

of God, or any other causes beyond the control of LGECI or the manufacturer;

• Damage or failure resulting from misuse, abuse, improper installation, repair, or maintenance of the

Product. Improper repair includes use of parts not authorized or specified by LGECI. Improper

installation or maintenance includes installation or maintenance contrary to the Product’s owner’s

manual;.

• Damage or failure caused by unauthorized modification or alteration of the Product, or if used for other

than the intended household purpose/use of the Product, or damage or failure resulting from any water

leakage due to improper installation of the Product;

• Damage or failure caused by incorrect electrical current, voltage or plumbing codes;

• Damage or failure caused by use that is other than normal household use, including, without limitation,

commercial or industrial use, including use in commercial offices or recreational facilities, or as

otherwise outlined in the Product’s owner’s manual;

• Damage or failure caused by the use of any accessories, components or cleaning products, including,

without limitation, water filters, that are not approved/authorized by LGECI;

• Damage or failure caused by transportation and handling, including scratches, dents, chips and/or other

damage to the finish of the Product, unless such damage results from defects in materials or

workmanship and is reported to LGECI within one (1) week of delivery of the Products;

• Damage or missing items to any display, open box, refurbished or discounted Product;

• Refurbished Product or any Product sold “As Is”, “Where Is”, “With all Faults”, or any similar disclaimer;

• Products with original serial numbers that have been removed, altered or cannot be readily determined

at the discretion of LGECI;

• Increases in utility costs and additional utility expenses in any way associated with the Product;

• Any noises associated with normal operation of the Product;

• Replacement of any part that was not originally included with the Product;

• Replacement of light bulbs, filters, fuses or any other consumable parts;

• Costs associated with removal and/or reinstallation of the Product for repairs; and

63LIMITED WARRANTY

ENGLISH

• Shelves, door bins, drawers, handle and accessories to the Product, except for internal/functional parts

covered under this Limited Warranty.

• Coverage for "in Home" repairs, for products in-warranty, will be provided if the Product is within a 150

km radius from the nearest authorized service center (ASC), as determined by LG Canada. If your Product

is located outside a 150 km radius from a ASC, as determined by LG Canada, it will be your responsibility

to bring the Product, at your sole expense, to the ASC for in-warranty repair.

All costs and expenses associated with the above excluded circumstances, listed under the heading,

This Limited Warranty Does Not Cover, shall be borne by the consumer.

TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION, PLEASE CALL OR VISIT OUR WEBSITE:

Call 1-888-542-2623 (8 am - 9 pm EST, 365 days) and select the appropriate option from the menu, or visit

our website at http://www.lg.com.

PROCEDURE FOR RESOLVING DISPUTES:

EXCEPT WHERE PROHIBITED AT LAW (INCLUDING WITH RESPECT TO QUÉBEC, BRITISH COLUMBIA AND

ONTARIO CONSUMERS), ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY

TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING

ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION. EXCEPT WHERE PROHIBITED AT LAW

(INCLUDING WITH RESPECT TO QUÉBEC, BRITISH COLUMBIA AND ONTARIO CONSUMERS), YOU AND LG

BOTH IRREVOCABLY AGREE TO WAIVE THE RIGHT TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A

CLASS ACTION.

Definitions. For the purposes of this section, references to “LG” mean LG Electronics Canada, Inc., its

parents, subsidiaries and affiliates, and each of their officers, directors, employees, agents, beneficiaries,

predecessors in interest, successors, assigns and suppliers; references to “dispute” or “claim” shall include

any dispute, claim or controversy of any kind whatsoever (whether based in contract, tort, statute,

regulation, ordinance, fraud, misrepresentation or any other legal or equitable theory) arising out of or

relating in any way to the sale, condition or performance of the product or this Limited Warranty.

Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify

LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LGECI Legal

Team at 20 Norelco Drive, North York, Ontario, Canada M9L 2X6 (the “Notice of Dispute”). You and LG

agree to engage in good faith discussions in an attempt to amicably resolve your claim. The notice must

provide your name, address, and telephone number; identify the product that is the subject of the claim;

and describe the nature of the claim and the relief being sought. If you and LG are unable to resolve the

dispute within 30 days of LG’s receipt of the Notice of Dispute, the dispute shall be resolved by binding

arbitration in accordance with the procedure set out herein. You and LG both agree that, during the

arbitration proceeding, the terms (including any amount) of any settlement offer made by either you or LG

will not be disclosed to the arbitrator until the arbitrator determines the dispute.

Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the dispute during

the 30 day period after LG’s receipt of the Notice of Dispute, you and LG agree to resolve any claims

between you and LG only by binding arbitration on an individual basis, unless you opt out as provided

below, or you reside in a jurisdiction that prevents full application of this clause in the circumstances of the

claims at issue (in which case if you are a consumer, this clause will only apply if you expressly agree to the

arbitration). To the extent permitted by applicable law, any dispute between you and LG shall not be

combined or consolidated with a dispute involving any other person’s or entity’s product or claim. More

specifically, without limitation of the foregoing, except to the extent such a prohibition is not permitted at

law, any dispute between you and LG shall not under any circumstances proceed as part of a class or

representative action. Instead of arbitration, either party may bring an individual action in small claims

court, but that small claims court action may not be brought on a class or representative basis except to

the extent this prohibition is not permitted at law in your province or territory of jurisdiction as it relates to

the claims at issue between you and LG. This does not apply to consumers in Ontario, British Columbia and

Québec. In accordance with provincial legislation, the consumer and LG may agree to resolve the dispute

using any procedure available, including commencing the action before the competent courts of those

provinces.

Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG must make a written

demand for arbitration. The arbitration will be private and confidential, and conducted on a simplified and

expedited basis before a single arbitrator chosen by the parties under the provincial or territorial

64 LIMITED WARRANTY

commercial arbitration law and rules of the province or territory of your residence. You must also send a

copy of your written demand to LG at LG Electronics, Canada, Inc., Attn: Legal Department- Arbitration, 20

Norelco Drive, North York, Ontario M9L 2X6. This arbitration provision is governed by your applicable

provincial or territorial commercial arbitration legislation. For consumers in Ontario, British Columbia and

Québec, the applicable arbitration legislation only applies if consumers agree to submit the dispute to

arbitration. Judgment may be entered on the arbitrator’s award in any court of competent jurisdiction. All

issues are for the arbitrator to decide, except that, issues relating to the scope and enforceability of the

arbitration provision and to the arbitrability of the dispute are for the court to decide. The arbitrator is

bound by the terms of this provision.

Governing Law. The law of the province or territory of your purchase shall govern this Limited Warranty

and any disputes between you and LG except to the extent that such law is preempted by or inconsistent

with applicable federal or provincial/territorial law. Should arbitration not be permitted for any claim,

action, dispute or controversy between you and LG, you and LG attorn to the exclusive jurisdiction of the

courts of the province or territory of your purchase for the resolution of the claim, action, dispute or

controversy between you and LG.

Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon receipt of your written demand

for arbitration, LG will promptly pay all arbitration filing fees unless you seek more than $25,000 in

damages, in which case the payment of these fees will be governed by the applicable arbitration rules.

Except as otherwise provided for herein, LG will pay all filing, administration and arbitrator fees for any

arbitration initiated in accordance with the applicable arbitration rules and this arbitration provision. If you

prevail in the arbitration, LG will pay your attorneys’ fees and expenses as long as they are reasonable, by

considering factors including, but not limited to, the purchase amount and claim amount. Notwithstanding

the foregoing, if applicable law allows for an award of reasonable attorneys’ fees and expenses, an

arbitrator can award them to the same extent that a court would. If the arbitrator finds either the

substance of your claim or the relief sought in the demand is frivolous or brought for an improper purpose

(as measured by the applicable laws), then the payment of all arbitration fees will be governed by the

applicable arbitration rules. In such a situation, you agree to reimburse LG for all monies previously

disbursed by it that are otherwise your obligation to pay under the applicable arbitration rules. Except as

otherwise provided for, LG waives any rights it may have to seek attorneys’ fees and expenses from you if

LG prevails in the arbitration.

Hearings and Location. If your claim is for $25,000 or less, you may choose to have the arbitration

conducted solely (1) on the basis of documents submitted to the arbitrator, (2) through a telephonic

hearing, or (3) by an in-person hearing as established by the applicable arbitration rules. If your claim

exceeds $25,000, the right to a hearing will be determined by the applicable arbitration rules. Any in-

person arbitration hearings will be held at the nearest, most mutually-convenient arbitration location

available within the province or territory in which you reside unless you and LG both agree to another

location or agree to a telephonic arbitration.

Severability and Waiver. If any portion of this Limited Warranty (including these arbitration procedures)

is unenforceable, the remaining provisions will continue in full force and effect to the maximum extent

permitted by applicable law. Should LG fail to enforce strict performance of any provision of this Limited

Warranty (including these arbitration procedures), it does not mean that LG intends to waive or has waived

any provision or part of this Limited Warranty.

Opt Out. The arbitration provision requires you and LG to resolve disputes by binding arbitration instead

of court, unless the laws of your province or territory do not permit that, or, in other jurisdictions, if you

choose to opt out. The arbitration provision does not apply to consumers in Ontario, British Columbia and

Québec.

For individuals that fall within the binding arbitration provisions, you may opt out of this dispute resolution

procedure. If you opt out, neither you nor LG can require the other to participate in an arbitration

proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date of the

first consumer purchaser’s purchase of the product by either (i) sending an e-mail to [email protected]

, with

the subject line: “Arbitration Opt Out;” or (ii) calling 1- 800-980-2973

. You must include in the opt out e-mail

or provide by telephone: (a) your name and address; (b) the date on which the product was purchased; (c)

the product model name or model number; and (d) the serial number (the serial number can be found (i)

on the product; or (ii) online by accessing https://www.lg.com/ca_en/findmodel_serial/

In the event that you “Opt Out”, the law of the province or territory of your residence shall govern this

Limited Warranty and any disputes between you and LG except to the extent that such law is preempted

by or inconsistent with applicable federal or provincial/territorial law. Should arbitration not be permitted

65LIMITED WARRANTY

ENGLISH

for any claim, action, dispute or controversy between you and LG, you and LG agree to attorn to the

exclusive jurisdiction of the courts of the province or territory of your residence for the resolution of the

claim, action, dispute or controversy between you and LG.

You may only opt out of the dispute resolution procedure in the manner described above (that is, by e-mail

or telephone); no other form of notice will be effective to opt out of this dispute resolution procedure.

Opting out of this dispute resolution procedure will not affect the coverage of the Limited Warranty in any

way, and you will continue to enjoy the full benefits of the Limited Warranty. If you keep this product and

do not opt out, then you accept all terms and conditions of the arbitration provision described above.

Conflict of Terms. In the event of a conflict or inconsistency between the terms of this Limited Warranty

and the End User License Agreement (“EULA”) in regards to dispute resolution, the terms of this Limited

Warranty shall control and govern the rights and obligations of the parties and shall take precedence over

the EULA.

Warranty Exceptions

Poor wash results caused by

debris remaining in the filter.

Clean the filter regularly.

Poor wash results caused by

improper loading or over stacking:

wash arm won't rotate or soap

dispenser is held closed.

Make certain that no dishes or

utensils are in the path of the

spray arms.

Do not place one dish on top of

another.

Poor drying results caused by lack

of rinse aid.

Use rinse aid or combination

detergent.

Water is not supplied because the

water tap is not turned on.

IE error

Check and turn on the water tap.

Water is not supplied because the

inlet hose is kinked.

IE error

Reinstall the inlet hose.

Not draining because drain hose is

kinked.

OE error

Reinstall the drain hose.

The knockout plug in the garbage

disposal is not removed.

OE error

Remove the plug on the disposal.

66 LIMITED WARRANTY

The disposal or air gap is blocked

by debris.

OE error

Clean the disposal or the air gap.

Inlet valve and drain hose

connection problem caused by

improper installation.

External leakage

Reinstall the hose.

Door movement or closing

compromised by incorrect

leveling.

Adjust the lower front leveling feet

to the required height.

No power due to loose connection

of power supply line or electrical

outlet problem.

Reconnect the power supply line

or repair the electrical outlet.

Pick-up, electrical wiring,

plumbing.

Installation

You will be charged for the

installation.

Memo

LG Electronics LDNPQ445S Smart Top Control FlushFit Design Dishwasher

Product's Documents

Owner’s Manual English

Specifications

LG Electronics LDNPQ445S Questions and Answers