Epson SCV4000WG SureColor V4000 UV Flatbed Printer User Manual

User’s Guide

CMP0521-00 EN

Copyrights and Trademarks

No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,

photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. The information contained herein is

designed only for use with this Epson printer. Epson is not responsible for any use of this information as applied to other printers.

Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses

incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations

to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.

Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than

those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.

Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface

cables other than those designated as Epson Approved Products by Seiko Epson Corporation.

Microsoft and Windows are trademarks of the Microsoft group of companies.

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Intel and Intel Core are trademarks of Intel Corporation or its subsidiaries.

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The SuperSpeed USB Trident Logo is a registered trademark of USB Implementers Forum, Inc.

General Notice: All other trademarks are the property of their respective owners and used for identification purposes only.

Printer Summary

The SC-V4000 is a flatbed printer equipped with UV ink. The 10-color ink set enables delicate, vivid, high-quality

output.

With a supported media size of up to 980 mm (38.58 in.) (W) x 700 mm (27.56 in.) (D), it is suitable for a wide

range of applications, including fine art production and mass production of acrylic goods.

Before using this printer, be sure to receive safety and operation training from our service support.

SC-V4000 User's Guide

Copyrights and Trademarks

Note for North American and Latin American Users

IMPORTANT: Before using this product, make sure you read the safety instructions in the online Notices.

SC-V4000 User's Guide

Copyrights and Trademarks

Contents

Copyrights and Trademarks

Printer Summary.......................... 2

Note for North American and Latin American Users 3

Notes on Manuals

Meaning of Symbols........................ 6

Screenshots.............................. 6

Illustrations.............................. 6

Notes on Operating Systems.................. 6

Manual Organization....................... 7

Viewing PDF Manuals....................... 7

Introduction

Checking Included Items. . . . . . . . . . . . . . . . . . . . . 9

Printer Parts............................. 10

Front................................ 10

Interior............................... 13

Back................................. 16

Control Panel.......................... 18

Emergency Stop and Release................. 19

Emergency Stop Procedure................ 19

Releasing an Emergency Stop............... 19

Understanding the Signal Lamp............... 20

Notes on Handling........................ 22

Notes for Using the Printer................ 22

Notes on Long-term Storage............... 22

Notes on Handling Ink Bottles.............. 23

Handling Media........................ 24

Supported Media.......................... 24

Supported Thickness, Weight, and Size........ 24

Unusable (Restricted) Media............... 25

Flatbed Specifications...................... 26

Flatbed Size and Maximum Printable Area. . . . . 26

Flatbed Illustration...................... 27

Software Supplied......................... 28

Using Epson Edge Print PRO................. 29

Starting Procedure...................... 29

Closing Procedure....................... 29

Using UV Flatbed Controller................. 29

Starting Procedure...................... 29

Notes when Using the UV Flatbed Controller. . . 29

Screen Composition..................... 29

Details of the Menu...................... 30

Function Button Explanations.............. 32

Status Information Explanations............ 33

Closing Procedure....................... 35

Basic Operations

Print Job Workflow........................ 36

Turning on and Performing Pre-work Inspections. . 37

Turning on the Printer.................... 37

Pre-work Inspections..................... 37

Creating Print Data........................ 38

Print Layer Order and Print Results.......... 38

Braille Printing......................... 46

Types and Overview of Thickness Detection

Settings................................. 47

Manual Overview....................... 47

Auto Overview......................... 47

Loading Media (For Flat Media such as Acrylic

Board and Film).......................... 48

Notes on Loading Media.................. 48

Loading Media......................... 48

Loading Media (for Media with Spherical or

Curved Surfaces).......................... 50

Notes on Creating Jigs.................... 50

Notes on Loading Media.................. 50

Loading Media......................... 50

Print Settings............................ 51

Setting Thickness Detection................ 51

Automatic Operation.................... 52

Setting Multi-layer Printing................ 53

Starting and Canceling Printing............... 54

Starting.............................. 54

Pausing/Canceling...................... 54

Printing Stopped Due to Foreign Object

Detection............................. 54

Removing Media........................ 55

Cleaning and Turning Off after Finishing Work. . . 56

Cleaning after Finishing Work.............. 56

Periodic Maintenance.................... 62

Turning Off........................... 63

Various Printing

Multi-layer Printing....................... 64

Before Making Print Settings............... 64

Layer Setting.......................... 65

Printing Using Horizontal Mirroring........... 68

SC-V4000 User's Guide

Contents

Printing Images Repeatedly (Step & Repeat). . . . . . 69

Printing Only Necessary Parts of an Image (Crop). 70

Printing at a Higher Print Quality............. 71

Improving the Image Quality of Text or Fine

Lines................................ 71

Reducing Banding or Color Unevenness in

the X-direction......................... 72

Improving Print Quality with Print Quality

Settings in Epson Edge Print PRO............. 73

Reprinting a Previously Printed Job............ 73

Useful Functions.......................... 74

Changing the Screen Display Language....... 74

Changing the Display of Task History......... 75

Backing Up Adjustment Results............. 75

Nozzle Compensation.................... 76

Status Sheet (CSV File)................... 80

Export Maintenance Information Sheet (CSV

File)................................. 80

Periodic Maintenance

When to Perform Various Maintenance

Operations.............................. 81

Maintenance Areas and Timing............. 81

Preparation.............................. 84

Cleaning the Laser........................ 85

Cleaning the UV light...................... 85

Cleaning the Ionizer....................... 87

Refilling Ink............................. 88

Disposing of Waste Ink..................... 89

Replacing the Wiper Unit................... 92

Cleaning the print head..................... 94

Checking for Clogged Nozzles.............. 94

Clearing Clogged Nozzles................. 95

Cleaning the Vents........................ 97

Replacing the Mist Filters................... 97

Replacement Time...................... 97

Procedure............................. 97

Disposal of Used Consumables............... 99

Disposal.............................. 99

Problem Solver

Checking Messages....................... 100

Troubleshooting......................... 101

You Cannot Print (Because the Printer Does

Not Work)........................... 101

The Printer Operates, but Does Not Print. . . . . 102

Print Results Are Not What You Expected..... 102

Size of Print Data and Print Results Do Not

Match/Step & Repeat Print Position has Shifted 107

Switching between Print Task List and Task

History in the UV Flatbed Controller takes

time................................ 107

Appendix

Options and Consumable Products........... 109

Ink Bottles........................... 109

Maintenance Items..................... 109

Moving and Transporting.................. 111

Notes When Moving or Transporting the

Printer.............................. 111

System Requirements..................... 112

UV Flatbed Controller................... 112

Epson Edge Print PRO................... 112

Specifications Table....................... 114

SC-V4000 User's Guide

Contents

Notes on Manuals

Meaning of Symbols

This manual uses the following symbols to indicate

dangerous operations or handling procedures to

prevent harm to users or other people or damage to

property. Make sure you understand these warnings

before reading the content of this manual.

War ning :

Warnings must be followed to

avoid serious bodily injury.

Caution:

Cautions must be followed to

avoid bodily injury.

Important:

Important must be followed to

avoid damage to this product.

Note:

Notes contain useful or

additional information on the

operation of this product.

Indicates related content.

Screenshots

❏ The screenshots used in this manual may differ

slightly from the actual screens.

❏ Unless otherwise stated, the Windows screenshots

used in this manual are from Windows 11.

Illustrations

The illustrations may differ slightly from the model

you are using. Please be aware of this when using the

manual.

Notes on Operating

Systems

Windows

In this manual, terms such as "Windows

11","Windows 10", "Windows 8.1", "Windows 8",

"Windows 7", "Windows Server 2022", "Windows

Server 2019", "Windows Server 2016", "Windows

Server 2012 R2", "Windows Server 2012", "Windows

Server 2008 R2", and "Windows Server 2008" refer to

the following operating systems. Additionally,

"Windows" is used to refer to all versions and

"Windows Server" is used to refer to "Windows Server

2022", "Windows Server 2019", "Windows Server

2016", "Windows Server 2012 R2", "Windows Server

2012", "Windows Server 2008 R2", and "Windows

Server 2008".

❏ Microsoft

Windows

11 operating system

❏ Microsoft

Windows

10 operating system

❏ Microsoft

Windows

8.1 operating system

❏ Microsoft

Windows

8 operating system

❏ Microsoft

Windows

7 operating system

❏ Microsoft

Windows Server

2022 operating

system

❏ Microsoft

Windows Server

2019 operating

system

❏ Microsoft

Windows Server

2016 operating

system

❏ Microsoft

Windows Server

2012 R2 operating

system

❏ Microsoft

Windows Server

2012 operating

system

❏ Microsoft

Windows Server

2008 R2 operating

system

❏ Microsoft

Windows Server

2008 operating

system

SC-V4000 User's Guide

Notes on Manuals

Manual Organization

U.S., Canada, and Latin America

To view user manuals, visit the support site for your

region and search for your product:

❏ https://epson.com/support (U.S.)

❏ https://epson.ca/support (Canada)

❏ https://latin.epson.com/support (Latin America)

Other Regions

The manuals for the product are organized as shown

below.

You can view the PDF manuals using Adobe Reader or

Preview (Mac OS).

Standards and Appro-

vals

This section explains safety

standards and legal approvals

for each country.

Make sure you read this

manual to perform operations

safely.

Epson Support (PDF) Provides information about

Epson Support for each region.

Online Manual

User's Guide

(this manual)

Explains how to use and

maintain this printer.

Safety Precautions This booklet explains how to

handle the printer safely. Make

sure you read this before you

start using the printer.

Braille Printing

Guide

Explains how to print braille

using this printer.

Viewing PDF Manuals

This section uses the Adobe Acrobat Reader as an

example to explain the basic operations for viewing

the PDF in Adobe Acrobat Reader DC.

Click to print the PDF manual.

Each time it is clicked the bookmarks are hidden

or shown.

Click the title to open the relevant page.

Click [+] to open the titles lower in the hierarchy.

If the reference is in blue text, click the blue text to

open the relevant page.

To return to the original page, do the following.

For Windows

While pressing the Alt key, press the key.

For Mac OS

While pressing the command key, press the

key.

SC-V4000 User's Guide

Notes on Manuals

You can input and search for keywords, such as the

names of items you want to confirm.

For Windows

Right click on a page in the PDF manual and select

Find in the menu that is displayed to open the

search toolbar.

For Mac OS

Select Find in the Edit menu to open the search

toolbar.

To enlarge the text in the display that is too small

to see well, click

. Click to reduce the size.

To specify a part of an illustration or screenshot to

enlarge, do the following.

For Windows

Right click on the page in the PDF manual and

select Marquee Zoom in the menu that is

displayed. The pointer changes to a magnifying

glass, use it to specify the range of the place you

want to enlarge.

For Mac OS

Click View menu - Zoom - Marquee Zoom in this

order to change the pointer to a magnifying glass.

Use the pointer as a magnifying glass to specify the

range of the place you want to enlarge.

Opens the previous page or next page.

SC-V4000 User's Guide

Notes on Manuals

Introduction

Checking Included Items

A Printer

See the following for the functions of each part.

U “Printer Parts” on page 10

B Power cable

C Manual

D Epson Edge Print PRO

This is genuine Epson RIP software.

E USB cable

F Screws

Use when loading media. You can also use these to secure the jigs.

SC-V4000 User's Guide

Introduction

G Screwdriver

Use when tightening screws.

Important:

Always use the included power cable and USB cable.

Note:

Ink bottles are not included. Purchase them separately.

U “Options and Consumable Products” on page 109

Printer Parts

Front

A Gantry

The print head moves along this.

B Maintenance cover (left side)

Not used during normal operation. This is used by service engineers during maintenance.

SC-V4000 User's Guide

Introduction

C Laser

Measures media thickness. Also detects obstacles on the flatbed and immediately stops operation. See the fol‐

lowing for how to respond when operation stops.

U “Printing Stopped Due to Foreign Object Detection” on page 54

D Emergency stop button

Press to stop the printer immediately.

U “Emergency Stop Procedure” on page 19

E Flatbed

Place the media you want to print.

For flat media such as acrylic board and film U “Loading Media” on page 48

For media with spherical or curved surfaces U “Loading Media” on page 50

F Cover

Open when refilling ink or disposing of waste ink.

G Control Panel

U “Control Panel” on page 18

H Maintenance cover (right side)

Open when cleaning or replacing the wiper unit, or when cleaning around the flushing box and suction cap.

U “Periodic Maintenance” on page 81

I Adjustment lever

Adjusts the volume of the warning sound.

Caution:

Keep the warning sound volume at the maximum setting.

Reducing the volume may prevent you from noticing gantry movements and other operations, which

could result in injury.

J Signal lamp

The lamp uses three colors to indicate the printer status by lighting or flashing.

U “Understanding the Signal Lamp” on page 20

SC-V4000 User's Guide

Introduction

K Front cover

This cover protects the print head from collisions during printing. Do not open or close.

SC-V4000 User's Guide

Introduction

Interior

A Ink tank

Fill with ink for printing. Refill when an ink low error is displayed.

U “Refilling Ink” on page 88

B Waste ink bottle

This is a container that stores waste ink. When a waste ink full error is displayed, dispose of the waste ink.

Replace the waste ink bottle when it is noticeably dirty.

U “Disposing of Waste Ink” on page 89

C Media suction holes

Air is sucked in from the media suction holes to suction the media.

SC-V4000 User's Guide

Introduction

D Flushing box

Ink is discharged here during flushing operations to prevent nozzle clogging.

Clean at the end of each working day.

U “Cleaning after Finishing Work” on page 56

E Wiper unit

Wipes off ink from the nozzle surface of the print head.

Clean at the end of each working day. Also, replace it when a replacement notification message is displayed.

U “Cleaning after Finishing Work” on page 56

U “Replacing the Wiper Unit” on page 92

F Suction caps

These caps suck ink from the print head nozzles.

Clean at the end of each working day.

U “Cleaning after Finishing Work” on page 56

G Jam detection sensor

Operation stops immediately when media or foreign objects come into contact with the bar. See the following

for how to respond when operation stops.

U “Printing Stopped Due to Foreign Object Detection” on page 54

H UV Light

Emits UV light on the ink to cure it during printing.

Clean when a cleaning notification message is displayed.

U “Cleaning the UV light” on page 85

I Ionizer

Disperses static electricity from the media to reduce print quality issues such as blurring or lack of sharpness.

Clean when a cleaning notification message is displayed.

U “Cleaning the Ionizer” on page 87

J Nozzles

Fires ink through high density nozzles to print.

SC-V4000 User's Guide

Introduction

K Print head

Sprays ink while moving left and right to print. In this manual, the unit that includes the UV light, nozzles, and

ionizers is referred to as the print head.

L Mist filter

Removes dust, ink, and other foreign objects when cooling the UV light.

U “Replacing the Mist Filters” on page 97

SC-V4000 User's Guide

Introduction

Back

A Emergency stop button

Press to stop the printer immediately.

U “Emergency Stop and Release” on page 19

B Cable carrier

Routes and secures cables and ink tubes to prevent damage from external impacts and other sources.

C USB port

Connects to the computer on which the UV Flatbed Controller installed using the USB cable supplied with this

printer.

D Main power switch

Turns on/off the main power for the printer.

E Option connector

Not used on this printer.

F AC inlet

Insert the power cable supplied with this printer.

G Vent

Blocking the vent causes heat to build up inside the printer, and a malfunction may occur. Do not place objects

in front of the vent.

SC-V4000 User's Guide

Introduction

H Gantry start position

When you exit the UV Flatbed Controller, the gantry returns to the start position.

SC-V4000 User's Guide

Introduction

Control Panel

A Power button ( )

To turn on the printer, turn on the main power switch on the back panel, and then press this button.

B Power button ( )

To turn off the printer, press this button, and then turn off the main power switch on the back panel.

C Suction button

Turns the media suction fan on or off.

D Height adjustment button

Press to move the gantry up or down.

For example, use this when you want to check the nozzle surface of the print head.

E Print head positioning button

Press to move the print head left or right. It cannot move during maintenance work or print head cleaning.

For example, use this when you want to check the condition of the caps.

F Nozzle check button

Press to print a nozzle check pattern.

U “Cleaning the print head” on page 94

G Print head cleaning button

Press to clean the print head.

U “Cleaning the print head” on page 94

H Pause button

Press to stop printing. Press again while stopped to resume printing.

SC-V4000 User's Guide

Introduction

I Gantry positioning button

Press to move the gantry forward or backward. It cannot be moved while in maintenance mode.

For example, use this when you want to load or remove media, or check print results.

Emergency Stop and Release

Emergency Stop Procedure

Press the emergency stop button.

As shown below, the printer has emergency stop buttons on the front and back.

When an emergency stop button is pressed, the printer will not operate until the release procedure described in the

next section is performed.

Releasing an Emergency Stop

Turn the emergency stop button to the right.

SC-V4000 User's Guide

Introduction

Press the power button ( ) to turn on the power.

When you turn on the power, the printer restarts and initialization begins.

Understanding the Signal Lamp

Turns on or flashes in the following situations.

Lamp Color Status Warning

Sound

Meaning

Red On Yes An emergency has occurred.

(Example: The emergency stop button has been pressed or a service

call error has occurred.)

SC-V4000 User's Guide

Introduction

Lamp Color Status Warning

Sound

Meaning

Yellow On Yes An error has occurred.

(Example: The amount of ink remaining has fallen below the

minimum allowed, or the print head has stopped mid-operation.)

Green On No Normal status

(Example: Standing by or printing)

Flashing Yes Normal status

(Example: Print head/gantry operation has started or print data is

being received.)

SC-V4000 User's Guide

Introduction

Notes on Handling

Important:

To use this printer safely and correctly, read the

Safety Precautions before starting operation.

Notes for Using the Printer

Note the following points when using this printer to

avoid breakdowns, malfunctions, and print quality

decline.

❏ When operating this printer, make sure there are

no objects in the surrounding area. If there are

objects there, workers may collide with the gantry,

or objects may interfere with maintenance work.

❏ The UV ink used in the printer will cure when

exposed to sunlight or fluorescent lights. Do not

use the printer in direct sunlight. Not doing so

could cause the print head nozzles to clog.

❏ When using the printer, observe the operating

temperature and humidity range described in the

"Specifications Table".

U “Specifications Table” on page 114

However, you may not be able to print correctly

even if the above criteria are met, but if the

environmental requirements of the media you are

using are not met. Use the printer in an

environment that meets the media's requirements.

Also, when operating in dry areas, or in air

conditioned environments, be careful of dryness

and maintain the specified humidity range.

❏ Do not install the printer next to heat sources or

directly in the path of air from a ventilator, air

conditioner, or treatment machine. Failure to

observe this precaution could result in the print

head nozzles drying and clogging.

❏ Turning off the power while an error has occurred

could cause the print head nozzles to clog. Check

the UV Flatbed Controller log for errors and

solutions.

❏ When the power is on, do not remove the power

plug or cut the power at the breaker, especially

during maintenance. Doing so may cause ink to

be consumed, and the print head nozzles may

become clogged. If the power turns off, turn it on

again.

❏ Even when not printing, ink is consumed during

maintenance operations to keep the print head in

optimum condition.

❏ The print head may move even when not printing.

Do not put your hands inside the front cover.

❏ Do not move the print head by hand. Doing so

can cause malfunctions.

❏ You need to perform maintenance, such as

cleaning or replacement, at the recommended

time or sooner depending on the frequency of use.

Failure to perform maintenance can cause print

quality to decline. Continuing to use the printer

without performing proper maintenance can

damage the print head.

U “Periodic Maintenance” on page 81

❏ Do not print on mirrors, glass, or glossy metal.

UV light reflected by materials such as these can

cure the ink around the print head, causing a

malfunction to occur.

Notes on Long-term Storage

When storing this printer for an extended period

without using it, the procedures differ depending on

whether the storage period is 10 days or more or 45

days or more.

If the printer is not stored correctly, you may not be

able to print properly the next time it is used.

Preparations before storage

Do the following before turning off the printer and

storing it.

❏ Confirm that the print head is in the standby

position (right side).

If the print head is not in the standby position,

turn the printer off and back on, and then check

that the print head has moved to the standby

position.

SC-V4000 User's Guide

Introduction

❏ Confirm that all covers on the printer are closed.

Storing the printer with the covers open allows

dust to enter, which can cause malfunctions.

❏ In Advanced in UV Flatbed Controller, set the

print head cleaning level performed from the

printer's control panel to Level 2.

U “Cleaning from the printer's control panel”

on page 96

❏ Perform capping.

Capping protects the nozzle surface by covering it

with the suction cap.

See the next section for the detailed capping

procedure.

Capping procedure

Important:

After capping, immediately exit the UV Flatbed

Controller and turn off the printer. Leaving the

printer on after capping can cause malfunctions.

Click Maintenance on the UV Flatbed

Controller menu.

Click Long-term storage - Execute.

An information message is displayed. Check it

and click OK.

Capping is performed.

Immediately exit the UV Flatbed Controller

and turn off the printer.

When storing for 10 days or more

Once every 10 days, turn on the printer and perform

Level 2 print head cleaning from the printer's control

panel.

Leaving the printer unused for more than 10 days

without cleaning the print head can cause

malfunctions.

U “Cleaning from the printer's control panel” on

page 96

When storing for 45 days or more

By having a service engineer perform long-term

storage preparation, you can eliminate the need to

turn on the printer once every 10 days.

For long-term storage preparation, contact your dealer

or Epson Support.

You also need a service engineer to perform

preparations when resuming use after long-term

storage.

Notes on Handling Ink Bottles

Notes on Handling and Storing

❏ Read the safety data sheet before use.

You can download it at your local Epson Web site.

❏ Store ink bottles at room temperature and out of

direct sunlight.

❏ When installing ink supply units for the first time,

a lot of ink is consumed to fill all parts of print

head nozzles to get the printer ready for printing.

Prepare replacement ink bottles as soon as

possible.

❏ Do not subject the ink bottles to powerful impacts

such as dropping them. Ink may leak from the ink

bottles, and you could slip and fall on ink that has

spilled on the floor.

❏ Do not open the lid of the ink bottle until just

before refilling the ink tank.

Notes on Maintaining Good Print

Quality

❏ Use the ink within the recommended expiration

date indicated on the ink bottle.

❏ When moving the ink bottles from a cold to a

warm location, leave them at room temperature

for at least three hours before use.

SC-V4000 User's Guide

Introduction

❏ When refilling the ink tank, do not leave any ink

in the ink bottle; instead, pour it all into the tank.

If ink remains in the ink bottle, use it as soon as

possible. Using ink that has been open for a long

time can cause print quality to decline.

Handling Media

Note the following when handling or storing media.

Media that are in poor condition will not produce

good quality prints.

Notes on Handling and Storing

❏ Do not bend the media or damage the printing

surface.

❏ Wear gloves when handling media. Handling the

media with bare hands may leave fingerprints and

marks on the media.

❏ Keep the media dry.

❏ Avoid locations that are subject to direct sunlight,

excessive heat, or humidity.

❏ Store the media so that dust does not adhere to it.

Dust can cause print quality to decline.

❏ When media is not being used, remove it from the

printer and store it. If you leave media loaded for

an extended period, dust may adhere to it, which

can cause print quality to decline.

Handling Media After Printing

To maintain long lasting, high quality print results,

note the following points.

❏ The abrasion resistance and flexibility of cured

ink, and the adhesion of the ink to the media

varies depending on the printed media and print

data.

Check the printed results yourself and handle

them with care.

❏ Rubbing or scratching the print surface forcefully

may damage it.

Printing varnish ink on the top surface may

improve resistance to print surface damage.

❏ If the ink has not been cured sufficiently, expose it

to additional UV light. Uncured ink that comes

into contact with the skin may cause allergic

reactions and other harmful effects on the body.

U “When the ink or varnish is not sufficiently

cured” on page 103

❏ Print outs may contain un-reacted ink

components. Unreacted ink components may

cause allergic reactions and other harmful effects

on the body. Do not use printed materials for the

following purposes.

❏ For food wrappers

❏ For items that children may accidentally put

in their mouths

❏ For fabric or leather that directly touches the

body (such as clothes or accessories)

❏ For any items that touch or are inserted into

the body such as medical instruments

Supported Media

Supported Thickness, Weight,

and Size

This printer can print on media with the following

specifications.

Maximum

media

thickness

200 mm (7.87 in.)

Maximum

media

weight

50 kg (110.2 lbs) (including jig)

Maximum

media size

X direction (left-right) 1033 mm (40.67

in.)

Y direction (front-back) 1600 mm (63.0

in.)

Maximum

print area

X direction (left-right) 980 mm (38.58 in.)

Y direction (front-back) 700 mm (27.56

in.)

SC-V4000 User's Guide

Introduction

Unusable (Restricted) Media

❏ You cannot use media in the following conditions.

Doing so can cause clogged nozzles or

malfunctions.

❏ Highly reflective media (mirrors, glass, glossy

metal)

❏ Media with wrinkles or folds

❏ Depending on the media material, some media

cannot be printed on this printer. Before

production printing, always perform a test print

using the same media you will use for the actual

job to confirm the print quality in advance.

SC-V4000 User's Guide

Introduction

Flatbed Specifications

Flatbed Size and Maximum Printable Area

The gray ( ) area in the illustration below is the flatbed. The blue ( ) area is the printable area. The size of

each area is shown in the following table.

Flatbed size X direction (left-right) 1033 mm (40.67 in.)

Y direction (front-back) 996 mm (39.21 in.)

Maximum

printable area

X direction (left-right) 980 mm (38.58 in.)

Y direction (front-back) 700 mm (27.56 in.)

SC-V4000 User's Guide

Introduction

Flatbed Illustration

5 mm

0.20 in

5 mm

0.20 in

5 mm

0.20 in

5 mm

0.20 in

16.7 mm

0.66 in

26.5 mm / 1.04 in94.7 mm / 3.73 in

194.7 mm / 7.67 in

95 mm / 3.74 in

195 mm / 7.68 in

295 mm / 11.61 in

395 mm / 15.55 in

495 mm / 19.49 in

595 mm / 23.43 in

682.3 mm / 26.86 in

700 mm / 27.56 in266 mm / 10.47 in

30 mm

1.18 in

17.7 mm

0.70 in

294.7 mm / 11.60 in

394.7 mm / 15.54 in

494.7 mm / 19.48 in

594.7 mm / 23.41 in

694.7 mm / 27.35 in

794.7 mm / 31.29 in

894.7 mm / 35.22 in

963.3 mm / 37.93 in

980 mm / 38.58 in

26.5 mm

1.04 in

❏ (A) indicates the home position.

❏

indicates the printable area.

❏ In the illustration above, the

indicate the locations of holes that can be used to attach supplied screws or

jigs. The dotted lines in the illustration above connect the centers of the holes. The size of the holes is M3 and

the depth of the holes is 10 mm (0.39 in.).

❏ The solid lines within the printable area indicate suction area divisions.

SC-V4000 User's Guide

Introduction

Software Supplied

Epson Edge Print PRO

Epson Edge Print PRO is RIP software that is easy to use with straightforward operations.

Install it by accessing the URL specified on the sheet in the Epson Edge Print PRO package.

This printer can print braille by applying multiple layers of varnish ink. When you use Epson Edge Print PRO, you

can print data for braille printing created in Adobe Illustrator.

For details on braille printing, see the Braille Printing Guide (Online Manual).

See the following for more details on Epson Edge Print PRO.

U “Using Epson Edge Print PRO” on page 29

UV Flatbed Controller

The UV Flatbed Controller is control software that receives job files from Epson Edge Print PRO and sends print

data to this printer.

SC-V4000 User's Guide

Introduction

Using Epson Edge Print PRO

Starting Procedure

The application can be launched using any of the following methods.

❏ Double-click the desktop shortcut icon

❏ Click the Windows Start button - All Programs - Epson Software - Epson Edge Print PRO.

For more information, see the Epson Edge Print PRO online help.

Closing Procedure

Select Done from File at the top left of the screen.

Using UV Flatbed Controller

Starting Procedure

The application can be launched using any of the following methods.

❏ Double-click the desktop shortcut icon

❏ Click the Windows Start button - All Programs - UV Flatbed Controller.

Notes when Using the UV Flatbed Controller

Note the following two points.

❏ The UV Flatbed Controller registers the first connected printer as the target printer.

If you connect a printer other than the registered printer later, you cannot print correctly from Epson Edge

Print PRO. Do not connect any printer other than the one you connected initially.

❏ Start UV Flatbed Controller with administrator privileges.

Screen Composition

When you start this software, the following print menu screen is displayed.

The screen layout and functions are as follows.

SC-V4000 User's Guide

Introduction

Menu Allows you to make and execute various settings. The following describes the functions

of each menu.

U “Details of the Menu” on page 30

Function buttons The printer executes operations when buttons are clicked.

Depending on the printer's operating status, some operations may not be available. In

such cases, the icon turns gray (grayed out) to indicate that the function is disabled.

The functions are as follows.

U “Function Button Explanations” on page 32

Print Task List/Task

History

The Print Task List displays thumbnails, original names, status, and other information

for jobs that are waiting to print or currently printing.

Jobs that have completed printing are automatically moved to the Task History.

Preview Area

You can check a preview of the job selected in the Print Task List.

You can also drag the preview image to change the print position.

Click

at the bottom of the preview area to reduce/enlarge the preview area

display.

Click

to automatically reduce or enlarge the display so that the currently set

media width fills the entire width of the preview area.

Status display area Allows you to check the printer's operating status.

The following describes each display status.

U “Status Information Explanations” on page 33

Print Settings/Task

Settings

Sets the Thickness Detection, layout, margins, print direction, and other settings for the

stand by job selected in the Print Task List.

*Displayed when the print menu is selected. Not displayed in other menus.

Details of the Menu

The following items and parameters can be set and executed in the Menu.

SC-V4000 User's Guide

Introduction

Item Explanation

File Select print jobs and add them to the Print Task List.

Print You can configure print settings and task settings for the print job selected in

the Print Task List. You can also check the Task History.

Adjust

Basic Adjustment

Nozzle Check Prints a check sheet to check for clogged nozzles in the print head.

U “Cleaning the print head” on page 94

Nozzle Compensation Compensates for ink ejection from clogged nozzles by using the surrounding

functioning nozzles. By using nozzle compensation, you can achieve print

results with no visible effects from nozzle clogging. However, depending on the

conditions, Nozzle Compensation may not work effectively.

U “Nozzle Compensation” on page 76

Advanced Adjustment

Head Interval Checks the horizontal and vertical spacing between each print head. A service

engineer performs the adjustment.

Color Adjustment Checks the position where ink droplets from each color nozzle land. A service

engineer performs the adjustment.

Adjustment Mode

Select Adjustment Mode Used to select the target adjustment mode and perform the desired

adjustment when executing bidirectional adjustment or step adjustment.

U “When there is horizontal line misalignment or graininess” on page 102

Bidirectional Adjust Adjust this when horizontal line misalignment or graininess occurs in print

results.

U “When there is horizontal line misalignment or graininess” on page 102

Step Adjust Adjust this when banding occurs in print results.

U “When banding occurs” on page 105

Maintenance

Maintenance Record Check the maintenance history and timing for the next maintenance.

User Maintenance Use this when performing cleaning after work or periodic maintenance.

U “Cleaning after Finishing Work” on page 56

U “Periodic Maintenance” on page 81

Ink refill date and time Check the history of when the ink was refilled.

Long-term storage Use this when storing for 10 days or more.

SC-V4000 User's Guide

Introduction

Item Explanation

Advanced

Service This mode cannot be used as it is reserved for service engineers.

Version Info Allows you to check the printer's Device Serial Number, Firmware Version,

Software Version, Firmware Config Info, and Firmware Parameter Info.

Refresh This function is for service engineers only.

Detail This function is for service engineers only.

Advanced

Language Sets the display language. After changing the language, restart the UV Flatbed

Controller.

U “Changing the Screen Display Language” on page 74

Statistical info Allows you to check Base Info (Device Name, Serial Number, and so on), Print

Info (print area, print time, and so on), and the update date/time for each

firmware.

You can also update the statistical information by clicking Refresh.

Print while Ripping Set the Port to 9100.

If problems occur due to interference from other applications, take the

following measures.

U “An error has occurred in the printer.” on page 101

Step-and-Repeat Interval You can set the interval when printing images arranged in a repeated pattern.

U “Printing Images Repeatedly (Step & Repeat)” on page 69

Display of Task History You can display the task history by grouped jobs or arranged in print order.

U “Changing the Display of Task History” on page 75

Change layer display order You can change the display order of the layers in the Print Task List.

Printer Control Panel Settings You can set the nozzle check pattern and cleaning execution process for panel

operations on this printer.

Printer Status Information You can output maintenance information for service engineers to a file.

UV Light Intensity You can change the UV light intensity.

Log When warnings or errors occur,

or are displayed in at the

bottom-right corner of the screen. Click this when you want to check the

content of warnings or errors and how to resolve them.

Function Button Explanations

You can perform the following operations using the function buttons.

Function

Buttons

Explanation

Performs printing.

SC-V4000 User's Guide

Introduction

Function

Buttons

Explanation

Pauses or resumes printing during a print job.

Cancels printing during a print job.

Performs print head cleaning if there are gaps in the nozzle check pattern.

U “Cleaning the print head” on page 94

Moves the print head to the left. You can also move in the same way by holding down the [ctrl] key on

your computer keyboard and pressing [

]. It cannot be moved while in maintenance mode.

For example, move this when you want to check the condition of the caps.

Moves the print head to the right. You can also move in the same way by holding down the [ctrl] key

on your computer keyboard and pressing [

]. It cannot be moved while in maintenance mode.

For example, move this when you want to check the condition of the caps.

Moves the gantry to the back. You can also move in the same way by holding down the [ctrl] key on

your computer keyboard and pressing [

]. It cannot be used during printing.

For example, move this when you want to load or remove media, or check print results.

Moves the gantry to the front. You can also move in the same way by holding down the [ctrl] key on

your computer keyboard and pressing [

]. It cannot be used during printing.

For example, move this when you want to load or remove media, or check print results.

Moves the print head to the X direction (left-right) reset position (the rightmost position within the

print head's range of motion).

Once you activate this operation, it continues moving until it reaches the reset position.

Moves the gantry to the Y direction (front-back) reset position (the frontmost position within the

gantry's range of motion).

Once you activate this operation, it continues moving until it reaches the reset position.

Moves the gantry to the backmost position.

Once you activate this operation, it continues moving until it reaches the backmost position.

Moves the gantry upward.

For example, move this when you want to check the nozzle surface of the print head.

Moves the gantry downward.

For example, move this when you want to check the nozzle surface of the print head.

Sucks in air through the media suction holes to grip and hold the media in place.

Selects the suction area.

When you turn On suction, the selected suction area is displayed in blue.

Set whether foreign object detection by laser is on or off.

Status Information Explanations

The icons indicate the following content.

SC-V4000 User's Guide

Introduction

Connection

information

The following icons allow you to check the printer's connection status.

Normal operation.

Cannot receive data. Disconnect the USB cable, and then reconnect it to the printer

and computer. Also, check that the printer is turned on.

Maintenance

information

The following icons allow you to check the maintenance status.

No user maintenance or service maintenance is required.

It is nearly time for user maintenance or service maintenance. Click the icon for more

details.

User maintenance or service maintenance is required. Click the icon for more details.

Coordinate

position

information

Displays the coordinate position of the print head or gantry.

Print head

temperature

information

Displays the plate temperature around the print head.

Immediately after turning on the power, the temperature has not warmed up suffi-

ciently, so printing will not produce accurate print results. Print after the temperature

reaches the appropriate level.

Ink level

information

Displays the approximate amount of ink remaining for each ink. The following icons are

displayed based on ink level status.

Ink is low. You need to prepare a new ink bottle.

Ink level is below the minimum limit. Refill the ink.

The following letters indicate the ink colors. The following shows the relationship be-

tween the symbols and the ink colors.

C: Cyan

M: Magenta

Y: Yellow

BK: Black

GY: Gray

R: Red

LM: Light Magenta

LC: Light Cyan

WH: White

Vr: Varnish

Waste ink amount

information

Displays the approximate remaining free space of the waste ink bottle. The following

icons are displayed depending on the waste ink bottle status.

The waste ink bottle is nearly full. You need to dispose of waste ink.

The waste ink bottle is full. Dispose of the waste ink.

Operating status

information

Displays the operating status of the printer. Start printing when Device Ready is dis-

played.

SC-V4000 User's Guide

Introduction

Printer status

information

When warnings or errors occur, or are displayed in at the bottom-right corner of the screen.

Click this when you want to check the content of warnings or errors and how to resolve them.

Normal operation.

An error has occurred.

A warning has occurred.

Closing Procedure

Click the × at the top-right corner of the screen.

SC-V4000 User's Guide

Introduction

Basic Operations

Print Job Workflow

The following provides the basic workflow from

starting work operations to loading media into the

printer and printing.

1. Turning on and Performing Pre-work

Inspections

Turn on the printer, start the UV Flatbed Controller, and

prepare for work.

U “Turning on and Performing Pre-work Inspections”

on page 37

2. Creating Image or Illustration Files

Create the image you want to print using graphic

software such as Adobe Illustrator or Adobe Photoshop

and save it as a PDF.

U “Creating Print Data” on page 38

3. Sending Print Data (Jobs)

Load the PDF you created above into Epson Edge Print

PRO, make the print settings, and create a print job (.prn).

When you execute Print in Epson Edge Print PRO, the

print job is sent to the UV Flatbed Controller.

See the Epson Edge Print PRO manual for more details.

4. Checking and Preparing the Media

❏ Check the type of media that can be used with this

printer.

U “Supported Media” on page 24

❏ Check the precautions for loading media into this

printer. Depending on the media, you may need jigs

or tape for attachment.

For flat media such as acrylic board and film

U “Notes on Loading Media” on page 48

For media with spherical or curved surfaces

U “Notes on Loading Media” on page 50

5. Loading the Media

Load the media on the flatbed/gantry start position.

For flat media such as acrylic board and film

U “Loading Media” on page 48

For media with spherical or curved surfaces

U “Loading Media” on page 50

6. Making Print Settings

Make print settings in the UV Flatbed Controller, such as

Thickness Detection, Margin, and Y Print Direction.

Incorrect settings may cause malfunctions or reduced

print quality.

U “Print Settings” on page 51

7. Start Printing

Click Print in the UV Flatbed Controller to start printing.

U “Starting” on page 54

8. Cleaning and Turning Off After Finishing

Work

After finishing work operations, perform maintenance

before turning off the printer.

U “Cleaning and Turning Off after Finishing Work” on

page 56

SC-V4000 User's Guide

Basic Operations

Turning on and

Performing Pre-work

Inspections

Turning on the Printer

Before starting, be sure to read the included Safety

Precautions.

Make sure there is nothing on the flatbed/

gantry start position.

Press the main power switch ( ) on the back

of the printer to turn it on.

Press the power button ( ) on the control

panel on the front of the printer to begin the

initialization process.

Note:

Initialization does not begin if the maintenance

cover is open. Make sure the maintenance cover is

closed.

Start UV Flatbed Controller.

Pre-work Inspections

We recommend performing the following inspections

before starting daily operations to maintain print

quality.

Check the amount of ink remaining:

Check the amount of ink remaining from the UV

Flatbed Controller, and refill with new ink if the

remaining ink is below the limit.

U “Refilling Ink” on page 88

When ink is running low, we recommend refilling as

soon as possible.

If the ink level falls below the limit during printing,

you can continue printing by refilling the ink.

However, if you do refill ink during printing, colors

may look different depending on how the ink dries.

Checking for Clogged Nozzles

We recommend printing a nozzle check pattern to

confirm that nozzles are not clogged.

Perform Clean if there are any faded or missing

segments in the printed nozzle check pattern.

Note that heater warm-up

occurs immediately after

turning on the printer. Printing during heater

warm-up will reduce the accuracy of the print results.

Print the nozzle check pattern after the heater has

finished warming up.

U “Checking for Clogged Nozzles” on page 94

U “Clearing Clogged Nozzles” on page 95

*The internal heater warms to the appropriate

temperature to raise the UV ink temperature.

SC-V4000 User's Guide

Basic Operations

Creating Print Data

This printer can perform multi-layer printing by stacking multiple print layers. Multi-layer printing enables

expressive printing that takes advantage of the characteristics of Varnish ink and White ink.

This section explains how to create print data using multi-layer printing expressions as examples.

Print Layer Order and Print Results

Types of Print Layers

This section explains using examples of print results based on the stacking order of the following three types of

print layers.

❏ Color print layer (hereafter referred to as the "color layer")

This layer prints images and illustrations created with graphic software.

❏ White ink print layer (hereafter referred to as the "white layer")

This layer prints using only White ink as a base for the color layers.

❏ Varnish ink print layer (hereafter referred to as the "varnish layer")

This layer prints using only Varnish ink. When creating print data (jobs) in Epson Edge Print PRO, you can

select either a gloss or matte finish.

Multi-layer Printing Process

The following outlines the general process for multi-layer printing on this printer.

Creating Images and Illustrations for Printing

Create images using graphic software such as Adobe Illustrator or Adobe Photoshop.

Creating White Layers and Varnish Layers

You can automatically generate White layers and Varnish layers from color plates in Epson Edge Print PRO. You can also create

them using graphic software such as Adobe Illustrator or Adobe Photoshop.

Printing using Epson Edge Print PRO

The print job is sent to the UV Flatbed Controller.

SC-V4000 User's Guide

Basic Operations

Loading Media

U “Loading Media (For Flat Media such as Acrylic Board and Film)” on page 48

U “Loading Media (for Media with Spherical or Curved Surfaces)” on page 50

Making Multi-layer Print Settings in the UV Flatbed Controller

Make the settings for correct multi-layer printing on this printer.

U “Print Settings” on page 51

U “Multi-layer Printing” on page 64

Printing

U “Starting and Canceling Printing” on page 54

For detailed information on how to use Epson Edge Print PRO, on the Epson Edge Print PRO main screen, click

the Help menu - Help.

When you want to print images without being affected by the media color

When printing only the color layer on dark media, the media's color affects the print results, causing the color tone

to differ from the print data, as shown in the following example. Printing a White layer as an under-base allows

you to print without being affected by the media color.

Example) When printing only the color layer on green media

SC-V4000 User's Guide

Basic Operations

Example) When printing on green media with White as the first layer and color as the second layer

Note:

When images appear transparent, make the following settings and try printing again

❏ Increase the White ink density of the first White layer

❏ Print the White layer twice (two layers)

When you want to print images clearly without being affected by light

passing through the media

When printing only one color layer on transparent media, such as film or acrylic board, light passes through and

the image does not appear clearly. In this case, printing a White layer as an under-base prevents light from passing

through the media and allows the image to be seen clearly.

The stacking order of each layer differs as follows, depending on the direction in which the image is viewed.

When viewing the image from the printed surface side

As with the item above, print with White as the first layer and color as the second layer.

SC-V4000 User's Guide

Basic Operations

Note:

When images appear transparent, make the following settings and try printing again

❏ Increase the White ink density of the first White layer

❏ Print the White layer twice (two layers)

When viewing the image from the opposite side of the printed surface

When viewing images through film or acrylic board, print with color as the first layer and White as the second

layer.

To view the printed image in reverse, create print data by horizontally mirroring text or images with a fixed

left-right orientation.

Example) When printing on transparent media with color as the first layer and White as the second layer

Note:

You can create horizontally mirrored print data by selecting Mirror Image from

(Layout) in the Job Settings menu

of Epson Edge Print PRO.

When you want to show printed images from both sides of transparent media

(printing on one side)

When you want to print on only one side of transparent media, such as film or acrylic board, and show the printed

images from both sides of the media, print three layers as shown in the following example.

For the first layer, to view the printed image in reverse through the media, create print data by horizontally

mirroring text or images with a fixed left-right orientation.

SC-V4000 User's Guide

Basic Operations

Example) When printing with color as the first layer, White as the second layer, and color as the third layer

The following outlines the steps for creating the three-layered job mentioned above in Epson Edge Print PRO. For

details, see the Epson Edge Print PRO Operation Guide.

❏ Use the No. of Layers and Layer Order customization function to create the number of layers and stacking

order for the following three layers.

First layer color, second layer White, third layer color

❏ Follow the steps below to combine the jobs.

Add the print data for the first layer to the Job List and select Triple Layer (Color -> White -> Color) in

Number and Order of Layering.

When horizontally mirroring, select Mirror Image in

(Layout).

Add the print data for the third layer to the Job List.

Select the print job and drag & drop it to the third layer of .

When you want to show printed images from both sides of transparent media

(printing on both sides)

When printing on both sides of transparent media, such as film or acrylic board, print a white layer as an

under-base on both sides, or on one side, to prevent images on the opposite side from showing through.

SC-V4000 User's Guide

Basic Operations

Example) When printing on both sides with White as the first layer and color as the second layer

When you want to express depth on transparent media

By printing two different jobs, A and B, on opposite sides of the media as shown in the following example, you can

create a sense of three-dimensionality and depth when viewing the image from side A. Since the printed image on

side B is viewed from the opposite side, create print jobs by horizontally mirroring text or images with a fixed

left-right orientation.

Example)

SC-V4000 User's Guide

Basic Operations

Side A: Print with one color layer

Side B: Print with color for the first layer and White for the second layer

When you want to add a glossy finish to the print surface or print transparent

patterns

Printing by overlaying a Varnish layer on top of a color layer can express the unique glossy characteristics of

Varnish ink on the print surface. You can set the glossy characteristics of the Varnish layer to either a glossy or

matte finish in Number and Order of Layering in Epson Edge Print PRO.

SC-V4000 User's Guide

Basic Operations

Example) When printing with color as the first layer and varnish as the second layer

When you want to add a three-dimensional feel to images

Printing a Varnish layer that prints only specific parts of the image under a color layer creates a raised texture on

the print surface of the color layer producing a three-dimensional feel.

Use the No. of Layers and Layer Order customization function in Epson Edge Print PRO to create the number of

layers and stacking order with a Varnish - Matte layer under the Color layer. When setting a Varnish layer under a

Color or White layer, always select Varnish - Matte. Selecting Varnish - Glossy prevents Varnish ink from curing.

Example) When printing Varnish as the first layer and color as the second layer

Note:

In addition to the layer combinations introduced in this section, you can perform a wide variety of multi-layer printing

by combining color layers, White layers, and Varnish layers. You can also print each layer multiple times (multiple

layers).

Using the multi-layer printing function in Epson Edge Print PRO, you can add up to 10 layers. For details, see the Epson

Edge Print PRO Operation Guide.

SC-V4000 User's Guide

Basic Operations

Braille Printing

EPSON

You can print braille using Varnish ink. The shape of the braille dots conforms to the following standards.

❏ JIS Standard: UV-Curable Resin Ink Braille - Quality and Test Methods (JIS T9253)

❏ ADA (Americans with Disabilities Act)

However, print results may not meet these standards.

Notes on braille printing

❏ Use media that is 199.5 mm or less in thickness.

❏ When setting the media thickness, add 0.5 mm to the actual media thickness.

For details on braille printing methods, see the Braille Printing Guide (Online Manual).

SC-V4000 User's Guide

Basic Operations

Types and Overview of

Thickness Detection

Settings

If the print head height is not set correctly for the

thickness of the media being printed on, the print

head may come into contact with the media, causing a

malfunction or blurred text and images, which can

reduce print quality.

Therefore, you need to set Thickness Detection

correctly when printing for the first time or each time

you print a different job.

There are two methods for setting Thickness

Detection: Manual and Auto. The following provides

an overview of each method. See the following for

details on setting Thickness Detection.

U “Setting Thickness Detection” on page 51

Manual Overview

The print head is adjusted to the appropriate height

based on the Thickness Detection you enter. When

printing, the process starts immediately without laser

measurement.

The value you enter is saved for each job. Therefore,

when you print the same job on media with the same

specifications, you do not need to set Thickness

Detection from the second time onward.

Manual is suitable in the following cases.

❏ When the media used for each job is fixed.

❏ When the thickness is clearly marked on

packages, such as for acrylic boards.

❏ When using media for which Auto Thickness

Detection cannot be accurately measured.

Auto Overview

When set to Auto, the printer uses the

standard-equipped laser to measure the highest point

(A in the illustration below) of the media loaded on

the flatbed and sets the print head to the appropriate

height.

Auto is suitable in the following cases.

❏ When making short-run, diverse printing jobs

where media shapes differ for each print job.

❏ When the media surface is not flat and the height

cannot be measured accurately.

When set to Auto, the laser measures the entire flatbed

or a specified range to determine the media thickness

and Thickness Detection. Therefore, it takes time

before printing starts.

The measured media thickness is saved for each job.

Therefore, when you print the same job on media with

the same specifications, you do not need to set Auto

from the second time onward.

Depending on the media type or shape, Auto may not

measure the media height correctly. In particular,

transparent media cannot be measured correctly due

to the laser's characteristics, so specify the height

using Manual.

SC-V4000 User's Guide

Basic Operations

Loading Media (For Flat

Media such as Acrylic

Board and Film)

Notes on Loading Media

See the following for supported media specifications

(thickness, weight, and size) and unsupported media.

U “Supported Media” on page 24

❏ Always turn on suction to secure the media firmly

to the flatbed.

U “Loading Media” on page 48

❏ In the following cases, secure the outer edges of

the media to the flatbed with masking tape or a

similar material.

❏ When the edges of the media lift up, even

with suction turned on

❏ When printing on media up to approximately

3 mm (0.12 in.) thick that is prone to wrinkles

or warping due to heat

❏ When printing on a recessed surface (A) as shown

in the illustration, you cannot print if the height

(B) exceeds 1.5 mm (0.059 in.). Also, you cannot

print on the inner surface of (B).

❏ Borderless printing or printing beyond the edge of

the media will stain the flatbed. Take measures

such as placing paper or cloth on the flatbed and

loading the media on it before printing.

❏ Do not place anything other than media on the

flatbed/gantry start position.

Printing while something is there can cause a

malfunction.

❏ Media may expand or contract due to room

temperature and humidity.

Therefore, do not use media immediately after

opening. After opening, place it near the printer

for at least 30 minutes before loading it into the

printer.

Loading Media

Check that Device Ready is displayed in the

lower right of the UV Flatbed Controller

screen.

Place the media on the flatbed and align the

corner of the media with the home position

(A).

SC-V4000 User's Guide

Basic Operations

Note:

The media can extend into the gantry start

position without causing problems.

Specifying the print start position

❏ When printing at the print position shown on

the Epson Edge Print PRO preview screen

Set X Margin and Y Margin to 0.00 mm in

the UV Flatbed Controller.

❏ When specifying the print start position in

the UV Flatbed Controller

Set Horizontal and Ve rtic al in Layout - Left

Top Position to 00 in Epson Edge Print PRO.

Using the supplied screws

Use the supplied screws for media that is 1 mm

(0.039 in.) or thicker.

You cannot print correctly if the screw heads

protrude above the media.

Tighten the screws firmly until they cannot be

turned. If they are not tightened firmly, the

media will not be secured correctly.

Install the supplied screws into the holes on the

flatbed, and then press the media against the

screws.

Secure the media to the flatbed.

Use the printer's suction function to hold and

secure the media.

Start suction using one of the following

methods.

❏ Press on the UV Flatbed Controller

screen

❏ Press the suction (

) button on the control

panel

Important:

❏ Position the media (A) so that it covers

all media suction holes in the suction

area. Cover any uncovered areas with a

sheet (B) to prevent a decrease in the

suction force.

❏ The suction area is divided into four

sections that you can select based on the

media size and loading position. Make

selections using

on the UV Flatbed

Controller screen. The suction areas are

indicated by solid lines on the flatbed.

When the media is warped

In addition to suction, secure the outer edges of

the media to the flatbed using masking tape.

Important:

❏ If the masking tape on the outer edges of

the media is uneven, remove that

masking tape and reapply new masking

tape.

❏ If the media is warped so severely that

the corners lift up even after taping with

masking tape, do not use that media.

Doing so can cause malfunctions.

SC-V4000 User's Guide

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Loading Media (for Media

with Spherical or Curved

Surfaces)

We recommend using jigs when printing on the

following media.

❏ When printing on multiple pieces of media

arranged side by side

❏ Lightweight media or unstable media, such as

spheres, pens, or miniature toy cars

These may move at unintended times during

printing.

Example of jigs:

Notes on Creating Jigs

❏ Jigs should not be made of materials that are

transparent or that reflect light. UV light emitted

during printing can reflect off the jig and strike

the nozzle surface, increasing the risk of nozzle

clogging.

❏ Do not make jigs larger than the flatbed size.

❏ Cover curved surfaces so that the height of the

printing surface (A) is within 1.5 mm (0.059 in.).

If you do not cover curved surfaces, UV light

emitted during printing can reflect off the media

and strike the nozzle surface, increasing the risk of

nozzle clogging.

❏ The flatbed has holes for securing the jigs. When

using the holes, be sure to create jigs that align

with the hole positions. See the following for the

hole positions.

U “Flatbed Specifications” on page 26

Notes on Loading Media

See the following for supported media specifications

(thickness, weight, and size) and unsupported media.

U “Supported Media” on page 24

❏ Media may expand or contract due to room

temperature and humidity.

Therefore, do not use media immediately after

opening. After opening, place it near the printer

for at least 30 minutes before loading it into the

printer.

❏ Secure the jigs to the flatbed using screws or

masking tape.

❏ Borderless printing or printing beyond the edge of

the media will stain the jigs or the flatbed. Take

measures such as placing paper or cloth on the

flatbed and loading the jigs on it before printing.

❏ Do not place anything other than jigs with loaded

media on the flatbed/gantry start position.

Printing while something is there can cause a

malfunction.

Loading Media

Check that Device Ready is displayed in the

lower right of the UV Flatbed Controller

screen.

Secure the jigs to the flatbed.

There are three methods of securing jigs.

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❏ Align the holes in the flatbed with the holes

in the jigs and secure using the supplied

screws or similar fasteners.

❏ Install the supplied screws into the holes on

the flatbed, and secure the jig by pressing it

against the screws.

❏ Secure the jig by attaching its outer edges to

the flatbed using masking tape.

Load the media on the jigs.

Specifying the print start position

❏ When printing at the print position shown on

the Epson Edge Print PRO preview screen

Set X Margin and Y Margin to 0.00 mm in

the UV Flatbed Controller.

❏ When specifying the print start position in

the UV Flatbed Controller

Set Horizontal and Ve rtic al in Layout - Left

Top Position to 00 in Epson Edge Print PRO.

Print Settings

Before starting printing, set Thickness Detection in

the UV Flatbed Controller. For multi-layer printing,

set Y Print Direction as needed.

Setting Thickness Detection

Important:

If the Thickness Detection is not set correctly, the

print head may come into contact with the media,

causing a malfunction or blurred text and images,

which can reduce print quality.

There are two methods for setting Thickness

Detection: Manual and Auto. Manual is selected when

the UV Flatbed Controller starts.

Manual operation

Check that the job you printed using Epson

edge Print PRO is displayed in Print - Print

Task List in the UV Flatbed Controller.

Select the job you want to print.

Click the image area of the target job.

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Click Setting in Print Settings.

Select Manual and enter a value in Material

thickness.

Note:

When you click Execute, the print head height

changes to match the Thickness Detection setting.

Select the following if you want to display a

confirmation message before printing to verify

that Thickness Detection is set correctly.

When the Thickness Detection settings are

complete, click OK.

Automatic Operation

Check that the job you printed using Epson

edge Print PRO is displayed in Print - Print

Task List in the UV Flatbed Controller.

Select the job you want to print.

Click the image area of the target job.

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Click Setting in Print Settings.

Select Auto, select either Measure Entire Area

or Specify Measurement Position, and then

click Execute.

Thickness Detection for the media begins.

Note:

❏ Measure Entire Area measures the entire

flatbed area.

❏ Specify Measurement Position measures a

specified area within the printable area.

For fuzzy media or media that is sensitive to

heat, you can fine-tune the measured value to

increase it.

Enter an adjustment value within the range of 0

to 1 mm in Fine-tuning Value and click d. The

final media thickness is displayed in

Fine-tuning Results.

Select the following if you want to display a

confirmation message before printing to verify

that the media thickness is set correctly.

When the Thickness Detection settings are

complete, click OK.

Setting Multi-layer Printing

When performing multi-layer printing, you cannot

print correctly if Y Print Direction is not set correctly.

See the following for more details.

U “Multi-layer Printing” on page 64

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Basic Operations

Starting and Canceling

Printing

Starting

When the print settings are complete, click from

the function buttons on the UV Flatbed Controller or

in the Print Task List to start printing.

Note:

When printing starts, the estimated print time is

displayed at the bottom of the preview area. If After

Cure is enabled, the curing time will also be included.

Pausing/Canceling

You can pause and resume printing using either the

UV Flatbed Controller or the printer's control panel.

When printing is paused and then resumed, colors

may look different depending on how the ink dries.

Using the UV Flatbed Controller

Click from the function buttons.

Printing stops, and the function button changes

To resume printing, click .

To cancel printing, click

Using the printer control panel

Press .

Printing stops.

To resume printing, press again.

You cannot cancel printing from the control

panel.

Printing Stopped Due to

Foreign Object Detection

This printer detects foreign objects with the laser

during printing. When a foreign object is detected, an

error is displayed, and printing stops. See the

following for how to respond when this error occurs.

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Foreign object detection by laser

When the laser misidentifies the thickness of masking

tape securing the media as a foreign object, or when a

foreign object is detected, the following screen is

displayed, and printing stops.

Select Cancel Print or Resume Print.

If you resume printing, colors may look

different depending on how dry the ink is.

If there is a foreign object, remove it. If there

are no foreign objects, enter a value in

Fine-tuning Value, and click Up to adjust the

print head height.

After confirming there are no foreign objects,

select Check that obstacles have been cleared.

Click OK.

If misidentification occurs frequently, press

on the

UV Flatbed Controller screen to turn off foreign

object detection by laser.

Important:

Even when

on the UV Flatbed Controller is

turned off, the laser light is still emitted. Do not

look directly into the laser.

Foreign object detection by jam

detection sensor

When a foreign object is detected, printing is canceled,

and the following screen is displayed.

Remove the foreign object.

If the foreign object is difficult to remove, click

Raise Carriage to raise the gantry to a height

where the foreign object can be removed.

After confirming there are no foreign objects,

select Check that obstacles have been cleared.

Click OK.

Try printing again.

Removing Media

After printing is complete, if the gantry remains

over the media, use the following buttons to

move the gantry.

UV Flatbed Controller

Control Panel

SC-V4000 User's Guide

Basic Operations

If suction is turned on, use the following button

to turn it off.

UV Flatbed Controller

Control Panel

Remove the media.

Cleaning and Turning Off

after Finishing Work

Cleaning after Finishing Work

After daily work is complete, perform cleaning in the

following order. Continuing to use the printer without

cleaning can cause clogged nozzles or stains on the

printed materials.

❏ Suction caps

❏ Wiper unit

❏ Flushing box

❏ Around the print head

❏ Flatbed

Important:

Do not leave the printer unused for more than 50

minutes during daily or periodic maintenance. Ink

may be affected by fluorescent light or sunlight and

cause malfunctions to occur.

Tools required for cleaning

The following consumables are required for cleaning.

Cleaning liquid, cleaning sticks

The following commercially available tools are also

required.

Tray, cup, dropper, scraper, polyester/nylon knit

woven fabric

See the following for more details.

U “Preparation” on page 84

Cautions when Operating

Caution:

❏ Wear the same protective equipment used

during printer operation when performing

maintenance or refilling the ink.

Should any ink, waste ink, or cleaning liquid

come into contact with your skin or enter your

eyes or mouth, immediately take the following

actions.

❏ If fluid adheres to your skin, immediately

wash it off using large volumes of soapy

water. Consult a physician if the skin

appears irritated or inflamed.

❏ If fluid enters your eyes, rinse immediately

with water. Failure to observe this

precaution could result in bloodshot eyes

or mild inflammation. If problems persist,

consult a physician.

❏ If any enters your mouth, consult a

physician immediately.

❏ If fluid is swallowed, do not force the

person to vomit and consult a physician

immediately. If the person is forced to

vomit, fluid may get caught in the trachea

which can be dangerous.

❏ Store ink bottles, waste ink, and cleaning

liquid out of the reach of children.

❏ Remove the media from the printer before

starting work.

❏ Do not touch any parts, belts, or circuit boards

other than the parts that need to be cleaned. It

may cause a malfunction or decline of the print

quality.

SC-V4000 User's Guide

Basic Operations

❏ Do not use any cleaning sticks other than the

consumables supplied. Using items that produce

lint can damage the print head.

❏ Use new cleaning sticks and polyester/nylon knit

woven fabric each time. Reusing items that have

been used once can cause contamination.

❏ Do not touch the tips of the cleaning sticks with

your hands. Oils from skin can adhere to them

and damage the print head.

❏ Do not use anything other than the specified

cleaning liquid to clean around the print head,

suction caps, or flushing box. Using anything

other than what is specified can cause printer

malfunctions or print quality to decline.

❏ Cleaning sticks, cleaning liquid, fabric, and other

items used for cleaning that have ink on them

should be disposed of as industrial waste.

U “Disposal of Used Consumables” on page 99

❏ Touch a metal object before starting operations to

disperse any static electricity.

Clean around the print head

The following procedures use cleaning liquid, a tray, a

cup, and polyester/nylon knit woven fabric.

Important:

The gantry may move. Before starting the

procedure, make sure no one is in the gantry's

range of motion. Until maintenance work is

complete, make sure no one enters the gantry's

range of motion.

In the UV Flatbed Controller, select the

Maintenance menu and click User

Maintenance - Move.

The print head moves to the maintenance

position.

Place the cup on the tray and pour in

approximately 20 ml (approximately 0.68 oz) of

cleaning liquid.

Important:

❏ Do not reuse cleaning liquid from a

previous cleaning session in the next

cleaning session. Using dirty cleaning

liquid can cause contamination.

❏ After using the cleaning liquid, close the

lid tightly and store it at room

temperature away from high

temperatures, high humidity, and direct

sunlight.

Soak a cleaning stick with cleaning liquid.

At this time, be careful not to let cleaning liquid

drip from the cleaning stick.

SC-V4000 User's Guide

Basic Operations

From under the front cover, use the cleaning

stick to wipe off ink, lint, and dust that have

built up on the

area (nozzle side) shown in

the illustration.

Important:

Do not touch the

area shown in the

following illustration. Doing so can cause

malfunctions.

Soak the polyester/nylon knit woven fabric in

cleaning liquid.

At this time, gently wring it out so that cleaning

liquid does not drip from the polyester/nylon

knit woven fabric.

Use the polyester/nylon knit woven fabric to

wipe off ink, lint, and dust that have built up on

the

area shown in the illustration.

Important:

Do not touch the

area shown in the

following illustration. Doing so can cause

malfunctions.

Next, clean the suction caps, wiper unit, and flushing

box.

SC-V4000 User's Guide

Basic Operations

Cleaning the suction caps, wiper

unit, and flushing box

The following procedure uses a dropper in addition to

the cleaning liquid, cleaning sticks, tray, cup and

polyester/nylon knit woven fabric used for cleaning

around the print head.

Open the maintenance cover on the right.

Use the dropper to draw up cleaning liquid.

At this time, be careful not to let cleaning liquid

drip from the dropper.

Apply 2 to 3 ml (0.07 to 0.10 oz) of cleaning

liquid for each suction cap to the positions

shown in the following illustration (enough to

sufficiently fill the suction caps without

overflowing).

Flatten the cleaning stick used for cleaning

around the print head and wipe the edges of the

top surface of all suction caps.

Important:

❏ If the cleaning stick becomes dirty, rinse

it with cleaning liquid and then wipe it

clean.

❏ When you remove deposits of ink with

the cleaning stick, use the edge of the cup

to remove the deposits adhering to the

cleaning stick.

SC-V4000 User's Guide

Basic Operations

Hold the cleaning stick vertically and wipe the

inner circumference of all suction caps.

Hold the cleaning stick vertically and wipe the

outer circumference of all suction caps.

Flatten the cleaning stick and wipe the edges of

the top surface of the wiper unit.

Hold the cleaning stick vertically and wipe the

outer circumference of the wiper unit.

SC-V4000 User's Guide

Basic Operations

Hold the cleaning stick vertically and wipe the

area on the inner circumference of the

guide section.

Flatten the cleaning stick and wipe the edges of

the top surface of the flushing box.

Soak the polyester/nylon knit woven fabric in

cleaning liquid.

At this time, gently wring it out so that cleaning

liquid does not drip from the polyester/nylon

knit woven fabric.

Use the polyester/nylon knit woven fabric to

wipe off ink, lint, and dust that have built up on

the

area shown in the illustration.

Pour approximately 10 ml (0.34 oz) of used

cleaning liquid into the positions shown in the

following illustration.

Dispose of the remaining cleaning liquid in the

waste ink bottle.

SC-V4000 User's Guide

Basic Operations

Close the maintenance cover on the right.

When cleaning is complete, select the target

areas in the UV Flatbed Controller and click

OK.

The maintenance counter is reset, and the print

head moves to the home position.

Note:

If you click Cancel, the maintenance counter is

not reset.

Next, clean the flatbed.

Cleaning the flatbed

Use new polyester/nylon knit woven fabric and a

scraper.

Clean the area (flatbed) shown in the

illustration.

If dust or dirt accumulates

Use the polyester/nylon knit woven fabric to

wipe away dust, as it can cause clogged nozzles.

If it is particularly dirty, dampen the polyester/

nylon knit woven fabric with water containing a

small amount of neutral detergent, and then

firmly wring it dry before wiping. Then use the

dry polyester/nylon knit woven fabric to wipe

off moisture.

If there are ink stains

❏ If ink has not cured, wipe it off with the dry

polyester/nylon knit woven fabric. Next,

dampen the polyester/nylon knit woven fabric

with water containing a small amount of

neutral detergent, and then firmly wring it

dry before wiping. Finally, use the dry

polyester/nylon knit woven fabric to wipe off

moisture.

❏ If ink has cured, use a scraper to remove it.

Next, dampen the polyester/nylon knit woven

fabric with water containing a small amount

of neutral detergent, and then firmly wring it

dry before wiping. Finally, use the dry

polyester/nylon knit woven fabric to wipe off

moisture.

Periodic Maintenance

In addition to cleaning after work, perform the

following maintenance according to the time periods.

SC-V4000 User's Guide

Basic Operations

Once a Month

Clean the following parts. See the following for

detailed cleaning procedures.

❏ Laser

U “Cleaning the Laser” on page 85

❏ UV Light

U “Cleaning the UV light” on page 85

❏ Ionizer

U “Cleaning the Ionizer” on page 87

Every three months

Replace the following parts. See the following for

detailed replacement procedures.

Wiper unit

U “Replacing the Wiper Unit” on page 92

Turning Off

This section explains the procedure for turning off this

printer.

Close UV Flatbed Controller.

Important:

When you exit the UV Flatbed Controller, the

gantry may move. Before starting the

procedure, make sure no one is in the gantry's

range of motion.

Press the power button ( ) on the control

panel on the front of the printer.

Press the main power switch ( ) on the back

of the printer to turn it off.

SC-V4000 User's Guide

Basic Operations

Various Printing

Multi-layer Printing

Before Making Print Settings

Multi-layer printing settings differ depending on the job type.

Check the following to determine whether the job was created in normal mode or custom print mode.

Jobs created in normal mode:

You need to set the Y Print Direction and Color Channel. Make settings according to the multi-layer printing

procedure.

U “Layer Setting” on page 65

Jobs created in custom print mode:

You c a nno t ch a nge t he Y Print Direction or Color Channel. Since the number of layers and stacking order are set

in Epson Edge Print PRO, you can print as is.

SC-V4000 User's Guide

Various Printing

Layer Setting

Set the Y Print Direction.

Y Print Direction settings differ depending on the printed material. The following shows an image with all layers

printed: White, Color, and Varnish.

Finished image Y Print Direction Print order

Backward The gantry moves from front to back and prints in the

order of White, Color, and Varnish.

Forward The gantry moves from back to front and prints in the

order of Varnish, Color, and White.

SC-V4000 User's Guide

Various Printing

Note:

The print heads are arranged as shown in the illustration below. (Print heads viewed from above)

When you set Y Print Direction to Forward, the gantry moves from back to front and prints in the order of Varnish,

Color, and White.

When you set Y Print Direction to Backward, the gantry moves from front to back and prints in the order of White,

Color, and Varnish.

Back

CLR

Front

SC-V4000 User's Guide

Various Printing

Print a specific layer from multiple layers

You can use Color Channel to specify the layer you want to print. Select from Normal, Color Only, WH Only, Vr

Only, Color and WH, Color and Vr, and WH and Vr according to your printing needs. If you select Normal,

layers are printed according to the data sent.

Example of multi-layer print setting

By using print data containing the same three layers and simply setting the color channels, you can obtain different

print results.

Finished image Y Print Direction Color Channel

Backward Color and Vr

Forward Color and WH

SC-V4000 User's Guide

Various Printing

Finished image Y Print Direction Color Channel

Backward Normal

Printing Using Horizontal Mirroring

When printing on the back of transparent media, mirror the print job horizontally.

Select Print – Print Settings – Mirror Print – Mirror Image.

The image is mirrored horizontally.

SC-V4000 User's Guide

Various Printing

Printing Images Repeatedly (Step & Repeat)

When printing multiple copies of the same image, use the step-and-repeat printing function.

Select Print ‒ Task Setting. Select Step-and-Repeat Setting and enter the number of repetitions in the X and Y

directions. Also, enter the image spacing.

SC-V4000 User's Guide

Various Printing

Note:

For image spacing, you can specify either the distance between the images or the distance to the print start position of the

next image. The default setting is the distance between images. You can change the setting in Advanced - Advanced -

Step-and-Repeat Interval on the screen.

Printing Only Necessary Parts of an Image (Crop)

When printing only part of an image, use the Crop function.

Select Print ‒ Task Setting. Select Crop and then Setting to display the settings screen.

SC-V4000 User's Guide

Various Printing

Drag the red frame on the preview screen to select the area you want to print. Press OK.

Printing at a Higher Print Quality

You can improve the print quality without recreating the RIP file (.prn) by changing the carriage movement speed

and the number of print passes. When you want to improve the image quality of text or fine lines, or when you

want to reduce banding or color unevenness in the X-direction, change the carriage movement speed and the

number of print passes.

Important:

For some Print Mode items, you cannot change the Carriage Movement Speed or the Num of Print Pass.

Improving the Image Quality of Text or Fine Lines

Adjust the carriage movement speed.

SC-V4000 User's Guide

Various Printing

Select Print ‒ Print Settings. Select Professional Settings and select a value lower than the currently selected value

to reduce the Carriage Movement Speed. Note that the Auto value for the carriage movement speed differs

depending on the print mode. Set a value lower than the Auto setting.

Note:

Lowering the carriage movement speed increases the printing time.

Reducing Banding or Color Unevenness in the X-direction

Adjust the number of print passes.

SC-V4000 User's Guide

Various Printing

Select Print ‒ Print Settings. Select Professional Settings and select a value higher than the currently selected

value to increase the Num of Print Pass. Note that the Auto value for the number of print passes differs depending

on the print mode. Set a value higher than the Auto setting.

Note:

Increasing the number of print passes increases the printing time.

Improving Print Quality with Print Quality Settings in

Epson Edge Print PRO

When printing on media with curved or uneven surfaces, text and images may appear blurred. Also, small text or

fine lines may appear blurred when printed.

In such cases, you can improve print quality by selecting a mode that includes "WG" (Wide Gap) in the Epson

Edge Print PRO Print Quality settings.

Reprinting a Previously Printed Job

Print data remains in the task history. If you want to print again, you can print from the task history.

SC-V4000 User's Guide

Various Printing

You can reprint by pressing Print - Task History - ... - Print.

Useful Functions

Changing the Screen Display Language

You can change the language displayed by pressing Advanced – Advanced – Language. After selecting the

language, restart the UV Flatbed Controller to change the display language.

SC-V4000 User's Guide

Various Printing

Changing the Display of Task History

The following shows how you can change the task history display.

❏ Basic display in print order: Task Histor y is displayed in print order. This display is the default setting.

❏ Grouped by job: When you reprint the same job from Task History, the number of prints by job, the number

of errors or cancellations, and the time required to print are displayed. When you reprint the same job from

Task Histor y, the aggregated records, such as the time required to print, the total number of prints, successes,

failures, interruptions, and so on, are displayed as a group. Click the r on the left of the job preview image in

Task Histor y to display the information.

When a job is re-sent from Epson Edge Print PRO, it is counted as a separate group even if it is the same job.

However, when a job is re-sent from Epson Edge Print PRO, even the same jobs are not grouped together.

They are aggregated as separate groups.

You can change the Task History display in Advanced ‒ Advanced ‒ Display of Task History.

Backing Up Adjustment Results

You can save all the adjustment results made on the adjustments screen as a file. By loading this saved file, you can

reproduce the adjustment results from the saved file. We recommend backing up your data regularly in case your

PC fails or is replaced.

SC-V4000 User's Guide

Various Printing

Press Export to save the adjustment results or Import to load the adjustment results.

Note:

When you select Export, all items in Adjustment Mode are exported at once. You do not need to export each adjustment

mode individually.

Nozzle Compensation

When you use Nozzle Compensation, the printer uses normal nozzles to compensate for missing ink ejection due

to clogged nozzles.

However, Nozzle Compensation may not work effectively under the following conditions.

❏ When two or more consecutive nozzles are clogged

❏ When nozzles in the center of the array are clogged

Nozzle Compensation prints a check pattern to identify the nozzles to be compensated for. When printing the

check pattern, prepare the following media.

Recommended media

Transparent sheet that supports inkjet printing

Size

Printable size of 450 mm (17.72 in.) wide × 120 mm (4.72 in.) long

SC-V4000 User's Guide

Various Printing

Click the Adjust menu – Nozzle Compensation in the UV Flatbed Controller.

Set Thickness Detection to Auto and X Margin and Y Margin to 0 mm.

Click Print.

The check pattern is printed.

SC-V4000 User's Guide

Various Printing

Inspect the check pattern and identify the number of clogged nozzles.

Example when there are gaps

Check the number with the gap.

Note:

The following explains the meanings of the symbols on the check pattern and the ink colors for each nozzle.

H1 to H3 are print head numbers.

CH01 to CH08 are nozzle row numbers for each print head.

CH1

CH2

CH3

CH4

CH5

CH6

CH7

CH8

Click Nozzle Compensation.

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Various Printing

Select Enable from Select Mode and press OK.

Note:

To disable Nozzle Compensation, select Disable.

Select the boxes for the nozzle numbers you want to compensate for.

Perform a test print.

When the compensation function is enabled

If you do not see unevenness or banding, you can continue using the printer as it is.

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Various Printing

When the compensation function is insufficient

If you still see unevenness or banding, contact your dealer or Epson Support.

Status Sheet (CSV File)

The status sheet is for service engineers. Exports a status sheet showing the printer's status as a .csv file.

Select Advanced ‒ Advanced on the screen, and then press Printer Status Information.

Export Maintenance Information Sheet (CSV File)

The export maintenance information sheet is for service engineers. Exports a status sheet showing the printer's

status as a .csv file.

Select Maintenance ‒ Maintenance Record on the screen, and then press Export.

SC-V4000 User's Guide

Various Printing

Periodic Maintenance

When to Perform Various Maintenance Operations

To maintain the print quality of the printer, you need to perform cleaning and replace consumables.

If maintenance is not performed, print quality may decline, the printer's service life may be reduced, or you may be

liable for the cost of any repairs. Perform maintenance according to the schedule.

Maintenance Areas and Timing

SC-V4000 User's Guide

Periodic Maintenance

Periodic cleaning areas and timing

When to perform Target area

When a message is displayed

(Displayed once a month)

A Laser

U “Cleaning the Laser” on page 85

E UV light

U “Cleaning the UV light” on page 85

F Ionizer

U “Cleaning the Ionizer” on page 87

When noticeably dirty H Vent

U “Cleaning the Vents” on page 97

* The message is always displayed as User maintenance necessary. See the following for how to check the target areas.

U “Checking the target areas” on page 83

When to replenish, replace, or dispose of waste ink

When to perform Target area

When an error message is displayed

XXX ink is out

B Ink tank

U “Refilling Ink” on page 88

When an error message is displayed

The waste ink bottle is full

C Waste ink bottle

U “Disposing of Waste Ink” on page 89

When ink has accumulated in the waste ink bottle

When a message is displayed

(Displayed once every three months)

D Wiper unit

U “Replacing the Wiper Unit” on page 92

When noticeably dirty I Mist filter

U “Replacing the Mist Filters” on page 97

*1 Where XXX is the name of the ink color.

*2 The message is always displayed as User maintenance necessary. See the following for how to check the target areas.

U “Checking the target areas” on page 83

SC-V4000 User's Guide

Periodic Maintenance

Other Maintenance

When to perform Operation

❏ When checking if nozzles are clogged

❏ Horizontal stripes or tint unevenness (banding) are

appeared.

❏ When colors look wrong

Checking for clogged nozzles

U “Checking for Clogged Nozzles” on page 94

When clogging is found after checking for clogged

nozzles

Cleaning the print head

U “Clearing Clogged Nozzles” on page 95

Checking the target areas

The message is always displayed as User maintenance necessary.

When you click Maintenance, the following Maintenance Record screen is displayed. Parts with the Next Update

date displayed in red require maintenance.

SC-V4000 User's Guide

Periodic Maintenance

Preparation

Ready the following items before beginning cleaning

and replacement.

Make sure you prepare ink bottles and replacement

parts specifically for this printer.

U “Options and Consumable Products” on page 109

Polyester/nylon knit woven fabric (commercially

available)

Purchase lint-free fabric.

Example: Berkshire SuperPolx

Use when cleaning the following.

❏ Around the print head

❏ Flushing box

❏ UV Light

❏ Laser

❏ Flatbed

Metal scraper (commercially available)

Use when cleaning the flatbed.

Vacuum cleaner (commercially available)

Use when cleaning the vents.

Cotton swabs (commercially available)

Use when cleaning the ionizer. We recommend using

white cotton swabs to confirm that dirt has been

removed.

Dropper (commercially available)

Use when cleaning the suction caps and flushing box.

Cup (commercially available)

Use when pouring the cleaning liquid into the cup. We

recommend a cup with a capacity of approximately

100 ml (approximately 3.4 oz).

Metal or plastic (PP/PE) tray (commercially

available)

Use this to hold cleaning tools, removed consumables,

and cleaning liquid that has been transferred to the

cup.

Ink bottles (consumable)

Use these to refill the ink tank when ink is running

low.

Cleaning sticks (consumable)

Use when cleaning the following.

❏ Flushing box

❏ Wiper unit

❏ Around the suction caps

❏ Around the print head

Cleaning liquid (consumable)

Use when cleaning the following.

❏ Flushing box

❏ Wiper unit

❏ Suction caps

❏ Around the print head

❏ UV Light

❏ Flatbed

Waste ink bottle (consumable)

Use when replacing the waste ink bottle.

Mist filter (consumable)

Use when replacing the mist filter.

Wiper unit (consumable)

Use when replacing the wiper unit.

SC-V4000 User's Guide

Periodic Maintenance

Cleaning the Laser

If the laser emitter becomes dirty, media thickness

detection or foreign object detection may not work

correctly.

Before starting this procedure, be sure to read the

following:

U “Preparation” on page 84

U “Cautions when Operating” on page 56

Turn off the pr inter.

U “Turning Off” on page 63

Important:

If you clean with the power on, laser light will

be emitted.

Use a polyester/nylon knit woven fabric to wipe

off dust and lint that may be adhering to the

laser.

When cleaning is complete, select the target

areas in the UV Flatbed Controller and click

OK.

The maintenance counter is reset, and the print

head moves to the home position.

Note:

If you click Cancel, the maintenance counter is

not reset.

Cleaning the UV light

If the UV light is dirty, the UV light intensity

decreases, and the ink may not cure sufficiently, which

can affect print quality.

Before starting this procedure, be sure to read the

following:

U “Preparation” on page 84

U “Cautions when Operating” on page 56

Important:

The gantry may move. Before starting the

procedure, make sure no one is in the gantry's

range of motion. Until maintenance work is

complete, make sure no one enters the gantry's

range of motion.

SC-V4000 User's Guide

Periodic Maintenance

In the UV Flatbed Controller, select the

Maintenance menu and click User

Maintenance - Move.

When continuing from daily cleaning, dispose

of the remaining cleaning liquid in the waste

ink bottle. Place the cup on the tray and pour in

approximately 20 ml (approximately 0.68 oz) of

new cleaning liquid.

Important:

Using dirty cleaning liquid can cause

contamination.

When continuing from daily cleaning, dispose

of the polyester/nylon knit woven fabric used

for daily cleaning.

Soak a new polyester/nylon knit woven fabric

in cleaning liquid.

At this time, gently wring it out so that cleaning

liquid does not drip from the polyester/nylon

knit woven fabric.

Use the polyester/nylon knit woven fabric to

wipe off ink, lint, and dust that have built up on

the

area shown in the illustration.

When cleaning is complete, select the target

areas in the UV Flatbed Controller and click

OK.

The maintenance counter is reset, and the print

head moves to the home position.

Note:

If you click Cancel, the maintenance counter is

not reset.

SC-V4000 User's Guide

Periodic Maintenance

Cleaning the Ionizer

If the ionizer is dirty, static electricity causes ink

droplets to land in the wrong positions, causing

unclear print results.

Before starting this procedure, be sure to read the

following:

U “Preparation” on page 84

U “Cautions when Operating” on page 56

Important:

The gantry may move. Before starting the

procedure, make sure no one is in the gantry's

range of motion. Until maintenance work is

complete, make sure no one enters the gantry's

range of motion.

In the UV Flatbed Controller, select the

Maintenance menu and click User

Maintenance - Move.

The print head moves to the maintenance

position.

Insert a cotton swab into the ionizer holes (

parts in the illustration) and wipe off ink, lint,

and dust that have built up.

When cleaning is complete, select the target

areas in the UV Flatbed Controller and click

OK.

The maintenance counter is reset, and the print

head moves to the home position.

Note:

If you click Cancel, the maintenance counter is

not reset.

SC-V4000 User's Guide

Periodic Maintenance

Refilling Ink

Before starting this procedure, be sure to read the

following:

U “Preparation” on page 84

U “Cautions when Operating” on page 56

Important:

We recommend using genuine Epson ink bottles to

get the full performance from your printer. Using

non-genuine products may adversely affect the

printer and print quality, and may prevent it from

performing to its full potential. We cannot

guarantee the quality or reliability of non-genuine

products. Repairs for damage or malfunctions

caused by the use of non-genuine products will

incur a repair fee, even during the warranty

period.

You cannot print if even one color's ink level falls

below the limit. If you continue to use the printer with

low ink levels, you may need to refill ink during

printing. If the ink level falls below the limit during

printing, printing stops. You can continue printing by

refilling the ink for colors that have fallen below the

limit. However, if you do refill ink during printing,

colors may look different depending on how the ink

dries. If this is not acceptable, we recommend refilling

ink before printing.

Refill ink using the following procedure.

Procedure

Take out the ink bottle of the color you want to

refill from the bag, and then shake it as shown

in the illustration.

The number of times you shake the bottle

depends on the color of the ink.

Ink bottle 1000 ml (33.8 oz)

C, M, Y, BK, GY,

R, LM, LC

20 times in 20 seconds

WH 100 times in 100 seconds

Vr No need to shake

With the ink bottle standing upright, slowly

turn the cap to remove it.

Take a firm grip on the ink bottle, and use a

spoon-shaped tool to punch a hole in the lid.

Open the left and right covers.

SC-V4000 User's Guide

Periodic Maintenance

Check the color of the ink tank that needs to be

refilled, and turn the cap to remove it.

Make sure the label color on the ink tank

matches the ink bottle, and then refill the ink.

Important:

❏ Do not leave any ink in the ink bottle,

instead pour it all into the tank. If ink

remains in the ink bottle, use it as soon

as possible. Using ink that has been open

for a long time can cause print quality to

decline.

❏ If you refill ink when

or is

displayed in the ink level information at

the bottom of the UV Flatbed Controller

screen, a warning sound may occur

during refilling. This warning sound

indicates that the tank is nearly full.

When the warning sound occurs, slow

the pouring rate.

Close the ink tank cap.

Close the left and right covers.

Disposing of waste ink bottles U “Disposal of

Used Consumables” on page 99

Disposing of Waste Ink

When the message Waste in k bottle is nearly ful l is

displayed, transfer the waste ink from the waste ink

bottle to another container.

If you continue to use it as is, the message The waste

ink bottle is full will be displayed. You cannot print

while this message is displayed.

Before starting this procedure, be sure to read the

following:

U “Preparation” on page 84

U “Cautions when Operating” on page 56

Check that the printer is turned on.

SC-V4000 User's Guide

Periodic Maintenance

Open the right cover.

Pull the plug down from the left jack.

While pressing the part shown in the

illustration on the right jack, pull the plug

down.

Remove the waste ink bottle.

If waste ink has accumulated beyond the

yellow tape wrapped around the body of the

waste ink bottle, the waste ink bottle is

damaged.

In step 7 below, install a new waste ink bottle.

If you continue to use a damaged waste ink

bottle, waste ink will spill into the

surrounding area.

SC-V4000 User's Guide

Periodic Maintenance

Transfer the waste ink to another container.

Note the following points when transferring

waste ink to another container.

❏ Use a PE container for the destination

container.

❏ Pour carefully. If you pour too vigorously,

waste ink may spill or splash.

❏ Close the lid of the container holding the

transferred waste ink tightly and store it

in a location away from fire.

❏ See the following for waste ink disposal.

U “Disposal of Used Consumables” on

page 99

Install the waste ink bottle.

Important:

If ink has accumulated in the waste ink

bottle, replace it with a new one.

If you continue to use it with accumulated

ink, the waste ink amount will not be

measured correctly and can cause

malfunctions.

Insert the plug of the left cable into the right

jack until it clicks.

Be sure to insert the cable plug until it clicks.

If the plug is not connected correctly, waste

ink will spill into the surrounding area.

As shown in the illustration below, align the

white line on the left jack with the white line on

the right cable plug and insert it.

SC-V4000 User's Guide

Periodic Maintenance

Close the right cover.

Replacing the Wiper Unit

Continuing to use a worn-out wiper unit can lead to

frequent clogged nozzles and dirty print results.

Before starting this procedure, be sure to read the

following:

U “Preparation” on page 84

U “Cautions when Operating” on page 56

Important:

The gantry may move. Before starting the

procedure, make sure no one is in the gantry's

range of motion. Until maintenance work is

complete, make sure no one enters the gantry's

range of motion.

In the UV Flatbed Controller, select the

Maintenance menu and click User

Maintenance - Move.

The print head moves to the maintenance

position.

When the print head stops moving and a

message is displayed on the UV Flatbed

Controller, open the maintenance cover on the

right.

SC-V4000 User's Guide

Periodic Maintenance

Pinch the left and right tabs of the wiper unit,

and pull it up to remove it.

Push in the new wiper unit with the side

marked with O facing forward until it clicks.

Important:

Be sure to install the wiper unit with the side

marked with O facing forward. Installing it

in the wrong direction can cause print quality

to decline.

When replacement is complete, select the target

areas in the UV Flatbed Controller and click

OK.

The maintenance counter is reset, and the print

head moves to the home position.

Note:

If you click Cancel, the maintenance counter is

not reset.

Disposing of used wiper units U “Disposal of Used

Consumables” on page 99

SC-V4000 User's Guide

Periodic Maintenance

Cleaning the print head

Checking for Clogged Nozzles

When you want to check the condition of the nozzles

before starting work, or when you notice stripes or

unevenness in print results, print a check pattern and

examine it to assess the condition of the nozzles.

When printing the nozzle check pattern, prepare the

following media.

Recommended media

Transparent sheet that supports inkjet printing

Size

Nozzle check pattern size: Printable size of 280 mm

(11.02 in.) wide × 120 mm (4.72 in.) long

Printing a check pattern from the UV

Flatbed Controller

Load the media so that it is aligned with the

home position in the printable area.

U “Loading Media” on page 48

Click the Adjust menu – Nozzle Check in the

UV Flatbed Controller.

Set Thickness Detection to Auto and X Margin

and Y Margin to 0 mm.

Click Print.

The nozzle check pattern is printed.

Check the nozzle check pattern.

Varnish is printed as a transparent pattern.

Check these by using reflected light.

Example of clean nozzles

There are no gaps in the check pattern.

Example of clogged nozzles

Perform print head cleaning if there are gaps in

the nozzle check pattern.

U “Clearing Clogged Nozzles” on page 95

SC-V4000 User's Guide

Periodic Maintenance

Note:

Even with Nozzle Compensation, the compensated

parts of the nozzle check pattern will be missing. If you

can determine from actual print results that Nozzle

Compensation has cleared the effects of the clogged

nozzles, continue using the printer as it is.

Printing a check pattern from the

printer's control panel

Set the nozzle pattern print position and media

thickness in advance in Advanced - Advanced

- Printer Control Panel Settings in the UV

Flatbed Controller.

When loading media aligned with the home

position, set X Margin (left-right) and Y

Margin (front-back) to 0.00 mm.

This setting is retained until the next time you

change the setting.

Load the media so that it is aligned with the

home position in the printable area.

U “Loading Media” on page 48

Press the button on the control panel.

The nozzle check pattern is printed.

Check the nozzle check pattern.

Varnish is printed as a transparent pattern.

Check these by using reflected light.

Example of clean nozzles

There are no gaps in the check pattern.

Example of clogged nozzles

Perform print head cleaning if there are gaps in

the nozzle check pattern.

U “Clearing Clogged Nozzles” on page 95

Note:

Even with Nozzle Compensation, the compensated

parts of the nozzle check pattern will be missing. If you

can determine from actual print results that Nozzle

Compensation has cleared the effects of the clogged

nozzles, continue using the printer as it is.

Clearing Clogged Nozzles

Perform print head cleaning if the nozzle check

pattern has missing lines, print results have stripes,

colors look wrong, or ink drops are falling.

After print head cleaning is complete, print a nozzle

check pattern again and check the condition of the

nozzles.

Cleaning levels and order

There are four cleaning levels: Level 1 to Level 4.

If there are still gaps when you print a nozzle check

pattern after cleaning, try increasing the cleaning level

in the following order.

Level 1

Level 2

Level 3

SC-V4000 User's Guide

Periodic Maintenance

If there are still gaps in the printed nozzle check

pattern after performing Level 3

Perform Level 4.

Level 4 consumes more ink than other cleaning levels,

and cleaning takes longer. Only perform this level

after confirming that there is sufficient ink remaining

in the ink tanks, and only when clogging is not cleared

even after cleaning up to Level 3.

Cleaning from the UV Flatbed

Controller

Select the color of the print head to be cleaned

from the drop-down menu next to the function

buttons in the UV Flatbed Controller.

Item Content

All Print Heads Select when the check

pattern has missing sections

or gaps evenly throughout.

Print Head for

Color Ink

Select when there are

missing sections or gaps

other than in the VR and WH

columns.

Print Head for

White Ink

Select when there are

missing sections or gaps

only in the WH column

Print Head for

Varnish

Select when there are

missing sections or gaps

only in the VR column

Select the cleaning level.

First, select Level 1.

Click the Clean button.

Cleaning starts.

When cleaning is finished, print a nozzle check

pattern to confirm that the clogging has been

cleared.

If clogging is cleared

Resume printing.

If clogging is not cleared

Perform cleaning at one level higher.

Note:

This printer is equipped with a Nozzle Compensation

function that prints by using normal nozzles to

compensate for missing ink ejection due to clogged

nozzles. When you use Nozzle Compensation, even if

nozzles are clogged, it will only have a minimal impact

on print results.

If clogging is not cleared even after performing Level 4,

try using Nozzle Compensation.

U “Nozzle Compensation” on page 76

Cleaning from the printer's control

panel

Set the level for Cleaning in advance in

Advanced - Advanced - Printer Control Panel

Settings in the UV Flatbed Controller.

Normally, set Level 2.

This setting is retained until the next time you

change the setting.

Press the button on the control panel.

Cleaning starts at the level set in step 1. When

cleaning is finished, print a nozzle check

pattern to confirm that the clogging has been

cleared. If the clogging has been cleared,

resume printing.

SC-V4000 User's Guide

Periodic Maintenance

Cleaning the Vents

Continuing to use the printer when the vents are dirty

causes heat to build up inside the printer, and a

malfunction may occur.

Before starting this procedure, be sure to read the

following:

U “Preparation” on page 84

U “Cautions when Operating” on page 56

Turn off the pr inter.

U “Turning Off” on page 63

Important:

If you clean with the power on, a malfunction

may occur.

Use a vacuum cleaner to remove dust from the

vents.

Replacing the Mist Filters

Continuing to use the printer when the mist filters are

dirty causes heat to build up inside the UV light, and a

malfunction may occur.

Before starting this procedure, be sure to read the

following:

U “Preparation” on page 84

U “Cautions when Operating” on page 56

Replacement Time

Check the following photos to determine if

replacement is necessary.

A: Replacement is necessary. Ink is adhering to the

mist filters.

B: Replacement is not necessary.

Procedure

Turn off the printer.

U “Turning Off” on page 63

Open the maintenance cover on the right.

SC-V4000 User's Guide

Periodic Maintenance

Loosen the screws at the locations shown in the

illustration and remove the mist filter covers.

Remove the mist filters.

Install new mist filters.

Replace the covers as shown in the illustration

and tighten the screws.

SC-V4000 User's Guide

Periodic Maintenance

Close the maintenance cover on the right.

Disposal of Used

Consumables

Disposal

The following used parts on which there is ink are

classified as industrial waste.

❏ Empty ink bottles

❏ Wiper unit

❏ Mist filter

❏ Cleaning liquid

❏ Waste ink

❏ Waste ink bottle

❏ Cleaning sticks

❏ Polyester/nylon knit woven fabric

❏ Media after printing

Dispose of tube cleaning liquid according to your local

laws and statutes such as entrusting it to an industrial

waste disposal company. A material Safety Data Sheet

must be submitted to the industrial waste disposal

company at the time of commission.

Dispose of items according to local laws and

regulations. For example, contract an industrial waste

disposal company for disposal. In such cases, submit

the “Safety data sheet” to the industrial waste disposal

company. You can download it at your local Epson

Web site.

SC-V4000 User's Guide

Periodic Maintenance

Problem Solver

Checking Messages

When a warning or error occurs in the printer, the icon at the bottom right of the UV Flatbed Controller

screen changes to

(Warning) or (Error). Click the icon to check the content of the message and the

solutions.

SC-V4000 User's Guide

Problem Solver

100

Troubleshooting

You Cannot Print (Because the

Printer Does Not Work)

The printer does not turn on.

Is the power cable plugged into the

electrical outlet and the printer?

Make sure the power cable is securely plugged into

the printer.

Is there a problem with the power outlet?

Make sure your outlet works by connecting the

power cable for another electric product.

Has the emergency stop button been

pressed?

Release the emergency stop.

U “Releasing an Emergency Stop” on page 19

An error has occurred in the printer.

Check the content of the error and the

solutions in the UV Flatbed Controller.

U “Checking Messages” on page 100

Is the message The port for communicating

with the software RIP is not available.

displayed?

If the message above is displayed when you click

at the bottom right of the UV Flatbed Controller

screen to display the Log screen, Epson edge Print

PRO and third-party software are using the same

communication port. Follow the steps below to

change the communication port used by Epson

edge Print PRO.

Changing the communication port

On the computer where Epson edge Print PRO

is installed, click Start - Settings - Bluetooth &

devices - Printers & scanners - SC-V4000 -

Printer properties to open the SC-V4000

properties screen.

Click the Ports tab - Configure Port.

Change the Port in Raw Settings to 9101 or

9102, and then click OK.

Click Apply to close the properties screen.

Click Advanced from the menu in the UV

Flatbed Controller.

Click Advanced - Print while Ripping and

enter the port number that you changed in step

3 in Port.

Click OK.

SC-V4000 User's Guide

Problem Solver

101

The Printer Operates, but Does

Not Print

The print head moves, but does not

print.

Check the printer operations.

Print a nozzle check pattern.

U “Cleaning the print head” on page 94

Check the next section if the nozzle check pattern is

not printed correctly.

The nozzle check pattern is not

printed correctly.

Has the printer been left unused for a long

time?

Print head nozzles may be dried and clogged if the

printer is not used for a long time (more than 2

weeks).

Steps to take when the printer has not been used for

a long time U “Notes on Long-term Storage” on

page 22

Perform print head cleaning.

The nozzles may be clogged. Perform print head

cleaning, and then print a nozzle check pattern

again.

U “Clearing Clogged Nozzles” on page 95

Print Results Are Not What You

Expected

When there is horizontal line

misalignment or graininess

This may be improved by performing Bidirectional

Adjust in the UV Flatbed Controller.

For Bidirectional Adjust, visually check the printed

adjustment pattern and make adjustments. Prepare the

following media to print the adjustment pattern.

❏ Transparent sheet for inkjet printing

❏ A size that can print a 110 × 40 mm adjustment

pattern

The following outlines the adjustment procedure.

Important:

To adjust correctly, check the following points

before printing the adjustment pattern.

❏ Nozzles are not clogged.

U “Cleaning the print head” on page 94

❏ Check the temperature information at the

bottom of the UV Flatbed Controller screen

and confirm it has reached the appropriate

temperature.

Place the media for printing the pattern on the

flatbed.

U “Loading Media (For Flat Media such as

Acrylic Board and Film)” on page 48

Click Adjust from the menu.

Click Select Adjustment Mode from

Adjustment Mode and select the adjustment

mode according to the print mode of the target

print job.

See the table below for the relationship between

the Print Mode and Adjustment Mode.

Print Mode Adjustment

Mode

High Speed Adj_A Adj_A

Speed 600x600 Adj_A Adj_A

Production 600x900 Adj_A Adj_A

Quality 600x1200 Adj_A Adj_A

SC-V4000 User's Guide

Problem Solver

102

Print Mode Adjustment

Mode

High Quality 600x1200 Adj_C Adj_C

WG High Speed 300x600 Adj_C Adj_C

WG Speed 600x600 Adj_C Adj_C

WG Production 600x900 Adj_C Adj_C

WG Quality 600x1200 Adj_C Adj_C

WG High Quality 600x1200 Adj_H Adj_H

Click Bidirectional Adjust - Start.

Click Setting from Thickness Detection to

select whether to perform print head height

adjustment using Auto or Manual, and then

click OK.

See the following for detailed instructions on

adjusting the print head height.

U “Print Settings” on page 51

When you select Auto, Thickness Detection

begins. Wait until the measurement is complete.

Set the print start position (X Margin

(left-right) and Y Margin (front-back)) to 0.00

mm.

Click .

The adjustment pattern starts printing.

Wait until printing is complete.

Check the printed adjustment pattern and enter

the adjustment value.

The "0" line in the adjustment pattern (the

vertical line in the red box) is straight, which is

normal.

For example, if the "0" line is not straight and

the "+1" line is the straightest, add "+1" to the

number already entered in Adjustment Value,

and enter that value.

Screen value: 25.50

Value selected for the pattern: +1

Entered value: 26.50

Click Register to register the adjustment value

you entered.

When the ink or varnish is not

sufficiently cured

When the ink or varnish is not sufficiently cured,

perform additional UV light curing after printing is

complete.

The following outlines the procedure for additional

curing.

When additional UV light curing is performed

during printing

Load the media on the flatbed.

U “Loading Media (For Flat Media such as

Acrylic Board and Film)” on page 48

U “Loading Media (for Media with Spherical

or Curved Surfaces)” on page 50

Click Print from the UV Flatbed Controller

menu to move the job for additional curing

from Task Histor y to Print Task List.

Double-click the image area of the target job.

SC-V4000 User's Guide

Problem Solver

103

From Print Settings, select Enable in After

Cure and perform printing.

After printing, additional UV light curing

starts.

When additional UV light curing is performed after

printing is complete

After printing, perform additional UV light curing

only while the media remains placed on the flatbed.

Click Print from the UV Flatbed Controller

menu, and then select the target job in Task

History.

Select Additional Cure from the Print Mode

drop-down menu and execute Print.

Click to print.

UV irradiation begins.

If varnished surfaces are noticeably

rough

Instead of printing the color layers and varnish layer

in a single job, print them as separate jobs.

For example, for the three-layer multi-layer print job

shown below, split it into two jobs: one for varnish and

one for the other layers, and then print them.

The following outlines the workflow.

Create two jobs in Epson edge Print PRO: one

for varnish and one for the other layers

The following outlines the procedure for creating two

jobs.

Add the file to be printed to the Job List

Make the necessary print settings in Basic Settings

and print

Select the file printed in

from the printed job list

and move it to the Job List

Select Number and Order of Layering and Single

Layer (Varnish Only) from Basic Settings

Set Density Control to 100% in Color Settings

Select Whole Area or Image in Creating Method

from Multi Layer Print, and then print

To view the manual, on the Epson edge Print PRO main

screen, click the Help menu - Help.

Print received jobs in the UV Flatbed Controller

Print the color job and then the varnish job on the same

media in that order.

U “Basic Operations” on page 36

Varnish print quality is poor

Are you using a print mode that does not

support varnish printing?

The following Print Mode does not support varnish

printing.

Fine Production Adj_B, Fine Standard Adj_C, Fine

Quality Adj_H, Fine Quality Adj_B, Fine High Quality

Adj_H

When unevenness occurs

You can reduce print unevenness by making Fuzzy

mode settings in Print Settings in the UV Flatbed

Controller. However, the print quality will be reduced.

Click Print from the menu.

Select the target print job in Print Task List.

Select Professional Settings in Print Settings.

SC-V4000 User's Guide

Problem Solver

104

Select the level in Fuzzy mode.

First, select Level 1.

If you feel unevenness has not improved after

reprinting, repeat steps 1 to 4 and select Level

If you feel unevenness has not improved after

reprinting, repeat steps 1 to 4 and select Level

Note that selecting Close prints the data as it is

without applying fuzzy effects.

Normally, keep this set to Auto.

When white text or lines appear

blurry

If you notice that white text or lines appear blurry

when printing with white ink, you can improve their

clarity by adjusting the White Text Quality setting in

Print Settings.

Click Print from the menu.

Select the target print job in Print Task List.

Select Professional Settings in Print Settings.

Select the level in White Text Quality.

The default is Level 1, so try selecting Level 2.

If you feel blurriness has not improved after

reprinting, repeat steps 1 to 4 and select Level

When banding occurs

When banding (horizontal banding, tint unevenness,

or stripes) occurs in print results, perform Step Adjust

in Adjust to adjust the gantry feed rate.

For Step Adjust, visually check the printed adjustment

pattern and make adjustments. Prepare the following

media to print the adjustment pattern.

❏ Transparent sheet for inkjet printing

❏ A size that can print a 265 × 40 mm adjustment

pattern

The following outlines the adjustment procedure.

Important:

To adjust correctly, check the following points

before printing the adjustment pattern.

❏ Nozzles are not clogged.

U “Cleaning the print head” on page 94

❏ Check the temperature information at the

bottom of the UV Flatbed Controller screen

and confirm it has reached the appropriate

temperature.

Place the media for printing the pattern on the

flatbed.

U “Loading Media (For Flat Media such as

Acrylic Board and Film)” on page 48

Click Adjust from the menu.

Click Select Adjustment Mode from

Adjustment Mode and select the adjustment

mode according to the print mode of the target

print job.

See the table below for the relationship between

the Print Mode and Adjustment Mode.

Print Mode Adjustment

Mode

High Speed Adj_A Adj_A

Speed 600x600 Adj_A Adj_A

Production 600x900 Adj_A Adj_A

Quality 600x1200 Adj_A Adj_A

High Quality 600x1200 Adj_C Adj_C

SC-V4000 User's Guide

Problem Solver

105

Print Mode Adjustment

Mode

WG High Speed 300x600 Adj_C Adj_C

WG Speed 600x600 Adj_C Adj_C

WG Production 600x900 Adj_C Adj_C

WG Quality 600x1200 Adj_C Adj_C

WG High Quality 600x1200 Adj_H Adj_H

Click Step Adjust.

Click Setting from Thickness Detection to

select whether to perform print head height

adjustment using Auto or Manual, and then

click OK.

See the following for detailed instructions on

adjusting the print head height.

U “Print Settings” on page 51

When you select Auto, Thickness Detection

begins. Wait until the measurement is complete.

Set the print start position (X Margin

(left-right) and Y Margin (front-back)) to 0.00

mm.

Click Print Adjustment Pattern.

The adjustment pattern starts printing.

Wait until printing is complete.

Check the printed adjustment pattern and enter

the adjustment value.

Check the number with the least amount of

deviation from the reference line (horizontal

line). In the following illustration, this is "0".

For example, if "+1" had the least amount of

deviation instead of "0", add "+1" to the number

already entered in Adjustment Value, and enter

that value.

Screen value: 0.00

Value selected for the pattern: +1

Entered value: 1.00

Click Register to register the adjustment value

you entered.

When ink droplets are sprayed like a

mist making images unclear

Is the media charged with static electricity?

This printer uses a built-in ionizer to remove static

electricity from the printing surface during printing.

However, if the media is charged with an excessive

amount of static electricity that cannot be removed

entirely, the landing positions of ink droplets

become disrupted, resulting in unclear print results.

When printing on such media, use commercially

available anti-static agents or ionizers beforehand to

remove static electricity from the printing surface.

Use an anti-static agent that is suitable for the

media material.

When the surface looks uneven or

appears to have air bubbles

Are you printing on dusty media?

When printing on dusty media, ink may be drawn to

the dust, causing an uneven surface.

If there is dust on the media surface, wipe it off with

a commercially available anti-static cleaner before

printing. Use an anti-static agent that is suitable for

the media material.

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Problem Solver

106

Size of Print Data and Print

Results Do Not Match/Step &

Repeat Print Position has

Shifted

The following outlines the workflow.

Measure the print area of the print results with a

tape measure

If printing was performed with the media print position

not aligned to the home position (0,0), reprint with the

print start position aligned to the home position (0,0),

and then measure those results.

Calculate the correction values in Epson edge

Print PRO and create a print job with the

corrections applied

Perform printing on the printer

When printing, place the media so that the print position

aligns with the home position (0,0).

The following provides detailed instructions.

Measure the image size of the print results.

Measure the width and height of the image in

mm.

If printing was performed with the media print

start position not aligned to the home position

(0,0), reprint with the print start position

aligned to the home position (0,0), and then

measure those results.

Calculate the correction values in Epson edge

Print PRO, create print data (RIP file) with the

corrections applied, and then execute Print.

See the following for detailed instructions.

UEpson edge Print PROOperation

Guide"When the Size of the Print Data and the

Print Results are Different"

Place the media you want to print on the

printer's flatbed.

Make sure the media is placed so that the print

start position is aligned with the home position

(0,0).

U “Loading Media (For Flat Media such as

Acrylic Board and Film)” on page 48

U “Loading Media (for Media with Spherical

or Curved Surfaces)” on page 50

Select the target print job in Print Task List

from the print menu in the UV Flatbed

Controller.

Enter 0.00 in X Margin (left-right) and Y

Margin (front-back) from Print Settings, and

then print.

Switching between Print Task

List and Task History in the UV

Flatbed Controller takes time

When there are too many jobs registered in Print Task

List and Task History, it takes time to display the job

list when you select Print on the UV Flatbed

Controller menu and switch from Print Task List to

Task Histor y or the other way around.

Use the following procedure to delete unnecessary

jobs.

We recommend organizing so that the total number of

combined jobs in Print Task List and Task History is

100 or fewer.

The deletion procedure is the same for Print Task List

and Task Histor y. This procedure explains how to

delete from the Task Histor y list.

Deleting jobs one at a time

Click Task Histor y.

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Click at the top-right corner of the job you

want to delete in the list.

A confirmation screen is displayed; click Ye s .

Repeat steps 2 and 3 to delete each job.

Deleting multiple jobs at once

Click Task History.

Select the jobs you want to delete from the list.

As with normal file selection, hold down the

Shift key or Ctrl key and select the target jobs.

Click on the right side of any job and click

Delete in the menu displayed.

A confirmation screen is displayed; click Ye s .

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Appendix

Options and Consumable Products

The following options and consumable products are available for use with your printer. (As of December, 2025)

For the latest information, see the Epson Web site.

Ink Bottles

Name Part Number Notes

Black C13T52C100

Cyan C13T52C200

Magenta C13T52C300

Yellow C13T52C400

Light Cyan C13T52C500

Light Magenta C13T52C600

Gray C13T52C700

Red C13T52C900

White C13T52CA00

Varnish C13T52CV00

Epson recommends the use of genuine Epson ink bottles. Epson cannot guarantee the quality or reliability of

nongenuine ink. The use of non-genuine ink may cause damage that is not covered by Epson’s warranties, and

under certain circumstances, may cause erratic printer behavior.

Information about non-genuine ink levels may not be displayed, and use of non-genuine ink is recorded for

possible use in service support.

Maintenance Items

Product name Product number Explanation

Wiper Unit C13S400275 The same as the wiper unit supplied with the printer.

Mist Filter C13S400274 The same as the mist filter supplied with the printer.

Waste Ink Bottle C13S400273 The same as the waste ink bottle supplied with the

printer. 1 item.

Cleaning Stick C13S090013 Use these to clean around the print head and other

areas.

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Appendix

109

Product name Product number Explanation

Cleaning C13T49V010/

C13T52B080

Use this to clean the area around the print head.

(In this guide, this item is described as "cleaning liquid".)

Cleaning(small) C13T52AL00/

C13T51RL80

Use this to clean the area around the print head.

(In this guide, this item is described as "cleaning liquid".)

* The product number may differ depending on your region.

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110

Moving and Transporting

The definitions of moving and transporting are

explained in the following table.

Moving Changing the installation location on

the same floor without having to use

any steps.

Transporting Changing the installation location to

another floor or building. This includes

situations in which the printer is

outsourced to a carrier.

Notes When Moving or

Transporting the Printer

Contact your local dealer or Epson support for

assistance.

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111

System Requirements

Each software can be used in the following environments. (As of December, 2025)

The supported operating systems may change.

For the latest information, see the Epson Web site.

UV Flatbed Controller

Operating systems (OS) Windows 11

Windows 10 x 64

CPU Intel Core i7 2.0 GHz or faster

Free memory 8 GB or more/4th generation

Storage SSD 100 GB or more

Display resolution Full HD (1920 x 1080) recommended

Epson Edge Print PRO

Operating environment

Operating systems (OS) Windows 11

Windows 10 x 64

CPU Intel Core i3 3.0 GHz or faster (released after April 2014)

Available memory capacity 8 GB or more

Storage

(free space during installation)

50 GB or more

Display resolution 1280 x 1024 or better

Communication interface Hi-Speed USB

Ethernet 100Base-TX/1000Base-T

The computer on which this software is installed is expected to be able to simultaneously use other applications,

such as Adobe Illustrator. Therefore, we recommend using a computer with the highest specifications available.

In addition, the data that this software handles is normally several GB, and could reach several tens of GB for long,

high-quality print jobs. Because of this, we recommend a computer that has storage with sufficient free memory.

The following is the recommended environment for using this software.

Recommended environment

Operating systems (OS) Windows 11

Windows 10 x 64

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112

CPU Intel Core i7-14700 processor or faster

Available memory capacity 32GB or more

Storage

(free space during installation)

SSD 1 TB or more

Display resolution 1280 x 1024 or better

Communication interface Hi-Speed USB

Gigabit Ethernet

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Specifications Table

Printer Specifications

Printing method On-demand ink jet

Nozzle configuration

Except White

and Varnish

400 nozzles × 2 rows × 4 chips 8

colors (Black, Cyan, Magenta,

Yellow, Light Cyan, Light Magenta,

Gray, Red)

White, Varnish 400 nozzles × 2 rows × 4 chips

Resolution (maxi-

mum)

600 x 1200 dpi

Platen feed meth-

Gantry type

Built-in memory 1 GB

Interface

USB SuperSpeed USB

Rated voltage AC 115–120 V (for U.S. and

Canada)

AC 100–240 V (for other regions)

Rated frequency 60Hz (for U.S. and Canada)

50 / 60Hz (for other regions)

Rated short-circuit

current

5 kA

Rated current 10 A or less

Temperature Recommended: 20 to 25˚C (68 to

77˚F)

Operating: 15 to 30˚C (59 to 86˚F)

Storage (before ink filling): -20 to

40˚C (-4 to 104˚F) (within 96 hours

at -20˚C [-4˚F], within 1 month at

40˚C [104˚F], within 120 hours at

60˚C [140˚F])

Storage (after ink filling): -20 to

40˚C (-4 to 104˚F) (within one

month at 40˚C /104˚F)

Humidity

(without conden-

sation)

Recommended: 40 to 60%

Operating: 20 to 80%

Storage: 5 to 85%

Printer Specifications

Operating temperature/humidity

Gray area: When in use

Diagonal line area: Recommended

Sound pressure

level

When printing: Less than 60 dB(A)

Dimension (W) 2100 × (D) 1600 × (H) 1255

([W] 82.7 x [D] 63.0 x [H] 49.4 in.)

Weight

(Without ink)

Approx. 602 kg (approx. 1,327 lb)

Important:

Use this printer at altitudes below 2000 m (6562

ft.).

Ink Bottle Specifications

Type Dedicated ink bottles

Types of ink UV-curable ink

Printing guarantee

period

Expiration date on ink bottle

(stored at room temperature)

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Appendix

114

Ink Bottle Specifications

Temperature When packed for transport: -30 to

60˚C (-22 to 140˚F)

(Within 24 hours at -30 to -10˚C

[-22 to 14˚F], within 1 month at -10

to 40˚C [14 to 104˚F], within 120

hours at 50˚C [122˚F], and within

24 hours at 60˚C [140˚F])

When packed for storage: -30 to

40˚C (-22 to 104˚F)

(Within 24 hours at -30 to -20˚C

[-22 to -4˚F] and within 1 month at

30 to 40˚C [86 to 104˚F])

Ink freezing temperature: -30˚C

(-22˚F) or colder

Capacity 1000 ml (33.8 oz)

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Appendix

115

Epson SCV4000WG SureColor V4000 UV Flatbed Printer

Product's Documents

User's Guide

Specifications

Epson SCV4000WG Questions and Answers

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