Epson
®
SureColor
®
V1070 User's Guide
3
Contents
SureColor V1070 User's Guide................................................................................................................... 9
Introduction to Your Printer...................................................................................................................... 10
Printer Features ................................................................................................................................. 10
Optional Equipment and Replacement Parts................................................................................. 10
Available Software ............................................................................................................................. 11
Notations Used in the Documentation ................................................................................................ 12
Printer Part Locations......................................................................................................................... 13
Product Parts - Front/Side ............................................................................................................. 14
Product Parts - Inside .................................................................................................................... 15
Using the Control Panel ..................................................................................................................... 16
Control Panel................................................................................................................................. 17
Operation Procedure ..................................................................................................................... 21
Changing the LCD Screen Language............................................................................................ 22
Selecting the Date and Time ......................................................................................................... 23
Administrator Password Instructions .................................................................................................. 23
Printer Usage Guidelines.......................................................................................................................... 26
Installation Space............................................................................................................................... 27
Using Your product............................................................................................................................. 28
Storing Your product .......................................................................................................................... 30
Handling Ink and Cleaning Packs....................................................................................................... 30
Handling White Ink ............................................................................................................................. 32
Handling Media .................................................................................................................................. 32
Handling Media After Printing............................................................................................................. 33
Supported Media................................................................................................................................ 33
Flatbed Specifications ........................................................................................................................ 33
Wi-Fi or Wired Networking........................................................................................................................ 36
Network Security Recommendations ................................................................................................. 36
Wi-Fi Infrastructure Mode Setup......................................................................................................... 37
Selecting Wireless Network Settings from the Control Panel ........................................................ 37
Wi-Fi Direct Mode Setup .................................................................................................................... 39
4
Enabling Wi-Fi Direct Mode........................................................................................................... 40
Wi-Fi Protected Setup (WPS)............................................................................................................. 41
Using WPS to Connect to a Network ............................................................................................. 41
Printing a Network Status Sheet......................................................................................................... 42
Printing a Network Connection Report ............................................................................................... 42
Network Connection Report Codes and Messages....................................................................... 43
Changing or Updating Network Connections ..................................................................................... 46
Accessing the Web Config Utility................................................................................................... 46
Changing a USB Connection to a Wi-Fi Connection...................................................................... 47
Changing a Wi-Fi Connection to a Wired Network Connection...................................................... 47
Connecting to a New Wi-Fi Router ................................................................................................ 48
Disabling Wi-Fi Features ............................................................................................................... 48
Basic Printing ............................................................................................................................................ 49
Overview of the Printing Process ....................................................................................................... 49
Preparing the Printer .......................................................................................................................... 50
Creating Your Design ......................................................................................................................... 50
About Print File Design....................................................................................................................... 51
About Texture Files ............................................................................................................................ 55
Downloading Texture Files................................................................................................................. 56
Using Texture Files ............................................................................................................................ 57
Printing Texture Samples ................................................................................................................... 59
Confirming Appropriate Height Settings for Media ............................................................................. 62
Media Height Settings ................................................................................................................... 63
Setting Media Gap......................................................................................................................... 64
Media Handling .................................................................................................................................. 64
Media Loading Precautions ........................................................................................................... 65
Loading Media............................................................................................................................... 69
Start Printing ...................................................................................................................................... 73
Canceling Printing .............................................................................................................................. 73
Removing Media from Flatbed ........................................................................................................... 73
Using the Control Panel Menus................................................................................................................ 76
Accessing the Printer's Menus ........................................................................................................... 76
Basic Settings Menu........................................................................................................................... 76
5
Printer Settings Menu......................................................................................................................... 78
Maintenance Menu............................................................................................................................. 78
Network Settings Menu ...................................................................................................................... 80
Media Settings ................................................................................................................................... 81
Status Menu ....................................................................................................................................... 82
Supply Status Menu .......................................................................................................................... 83
Maintenance............................................................................................................................................... 84
Maintenance Guidelines..................................................................................................................... 84
When to Maintain Your Product ......................................................................................................... 85
Maintenance Safety Instructions ........................................................................................................ 88
Printhead Maintenance ...................................................................................................................... 88
Performing a Nozzle Check........................................................................................................... 89
Cleaning the Printhead .................................................................................................................. 90
Aligning the Printhead ........................................................................................................................ 91
Aligning the Gantry............................................................................................................................. 94
Shaking and Replacing Ink Packs...................................................................................................... 96
Ink Pack Safety Instructions .......................................................................................................... 96
Precautions when Shaking Ink Packs............................................................................................ 96
Shaking the Ink Packs ................................................................................................................... 98
Replacing the Ink Packs ................................................................................................................ 99
Replacing the Wiper Unit.................................................................................................................. 102
Replacing Air Filters ......................................................................................................................... 103
Cleaning the UV Light Cover............................................................................................................ 104
Disposing of Used Consumables and Optional Parts....................................................................... 107
Disposing of Used Wiper Units .................................................................................................... 108
Disposing of Used Air Filters ....................................................................................................... 111
Moving or Transporting the Product ..................................................................................................... 114
Moving the Printer ............................................................................................................................ 114
Setting Up the Printer After Transport .............................................................................................. 118
Solving Problems .................................................................................................................................... 121
Product Status Messages ................................................................................................................ 121
Solving Printer Problems.................................................................................................................. 123
Printer Does Not Turn On ............................................................................................................ 124
6
Media not detected correctly........................................................................................................ 124
Printed area not cured ................................................................................................................. 124
Smell of UV ink becomes noticeable ........................................................................................... 124
Media not detected correctly........................................................................................................ 125
LCD Screen Shuts Off ................................................................................................................. 125
Red Light Shines Inside the Printer ............................................................................................. 125
Forgot the Administrator Password ............................................................................................. 126
Solving Printing Problems ................................................................................................................ 126
Nothing Prints.............................................................................................................................. 126
Cannot Print Over a Network....................................................................................................... 127
Print Head Moves But Nothing Prints .......................................................................................... 127
Solving Print Quality Problems......................................................................................................... 127
Nozzle Check Pattern Prints Incorrectly ...................................................................................... 128
Overall Print Quality Is Poor ........................................................................................................ 128
Outlines of Overlapping areas are Blurred................................................................................... 129
White Ink Quality Is Poor ............................................................................................................. 129
Uninstall Your Product Software....................................................................................................... 130
Uninstalling Product Software - Windows.................................................................................... 131
Uninstalling Product Software - Mac............................................................................................ 132
Where to Get Help (U.S. and Canada) ............................................................................................. 133
Where to Get Help (Latin America)................................................................................................... 133
Technical Specifications ........................................................................................................................ 136
Epson Edge Dashboard ................................................................................................................... 136
Epson Edge Print Pro....................................................................................................................... 137
Web Config ...................................................................................................................................... 137
Windows System Requirements ...................................................................................................... 137
Mac System Requirements .............................................................................................................. 138
Printer Specifications ....................................................................................................................... 139
Ink Specifications ............................................................................................................................. 139
Dimension Specifications ................................................................................................................. 140
Electrical Specifications ................................................................................................................... 140
Environmental Specifications ........................................................................................................... 141
Interface Specifications .................................................................................................................... 141
7
Network Interface Specifications ...................................................................................................... 142
Cleaning Ink Supply Units Specifications ......................................................................................... 144
Safety and Approvals Specifications ................................................................................................ 144
Notices ..................................................................................................................................................... 146
Important Safety Instructions............................................................................................................ 146
List of Safety Symbols on the Product ......................................................................................... 146
General Product Safety Instructions ............................................................................................ 148
LCD Screen Safety Instructions................................................................................................... 152
Wireless Connection Safety Instructions ..................................................................................... 153
FCC Compliance Statement............................................................................................................. 153
Binding Arbitration and Class Waiver ............................................................................................... 155
Trademarks...................................................................................................................................... 158
Copyright Notice............................................................................................................................... 158
A Note Concerning Responsible Use of Copyrighted Materials................................................... 159
Copyright Attribution.................................................................................................................... 159
9
SureColor V1070 User's Guide
Welcome to the SureColor V1070 User's Guide.
For a printable PDF copy of this guide, click here.
10
Introduction to Your Printer
Refer to these sections to learn more about your printer and this manual.
Printer Features
Available Software
Notations Used in the Documentation
Printer Part Locations
Using the Control Panel
Administrator Password Instructions
Printer Features
The Epson SureColor V1070 printer includes these special features:
Purpose Built
• High-quality printing using MicroPiezo printhead
• 140 ml ink supply units (ink packs)
Reliability
• Nozzle Verification Technology detects nozzle condition and adjusts print quality
• Built-in white ink circulation system to improve white ink performance and reduce maintenance
High Resolution
• UltraChrome UV Ink optimized for textile printing for smooth gradations and high color reproducibility
Easy-to-use setup and operation features
• Automatic media thickness optimization
• User-friendly design allows you to perform all everyday operations from the front of the printer and
check operating status through the transparent printer cover
• Large, easy-to-read, 4.3-inch, color LCD touchscreen
Optional Equipment and Replacement Parts
Parent topic: Introduction to Your Printer
Optional Equipment and Replacement Parts
U.S. and Canada:
11
You can purchase genuine Epson ink, paper, and accessories from an Epson authorized reseller. To
find the nearest reseller, visit proimaging.epson.com (U.S.) or proimaging.epson.ca (Canada), select
your product series and product, and click the Where to Buy button. Or call 800-GO-EPSON (800-463-
7766) in the U.S. or 800-807-7766 in Canada.
In addition to the accessories listed below, extended service plans are available.
Latin America:
You can purchase genuine Epson ink, paper, and accessories from an Epson authorized reseller. To
find the nearest reseller, visit latin.epson.com or call your nearest Epson sales office.
Note: Availability of accessories varies by country.
Option or part Part number
Air filter C13S210148
Wiper unit C13S210146
UltraChrome UV ink pack - Black (140 ml) T53R120
UltraChrome UV ink pack - Cyan (140 ml) T53R220
UltraChrome UV ink pack - Magenta (140 ml) T53R320
UltraChrome UV ink pack - Yellow (140 ml) T53R420
UltraChrome UV ink pack - White (140 ml) T53RA20
UltraChrome UV ink pack - Varnish (140 ml) T53RV20
Parent topic: Printer Features
Available Software
The table below provides an overview of the software available for your product.
You can download and install the necessary software from the Epson website using the instructions on
the Start Here sheet. For detailed information about the software on your system, see the software help.
Note: You need to download software RIP from the Epson website to print. An internet connection is
required to obtain the product software.
12
Software Description
Epson Edge Print Pro (Windows
Only)
Epson Edge Print Pro is user-friendly RIP software. When you install
it, you also install Epson communications drivers and Epson Edge
Dashboard.
Epson Edge Dashboard Allows you to manage the status of multiple printers and easily copy
custom paper settings from one printer to another.
Epson Software Updater
(Windows only)
Periodically checks for software updates and then notifies you and
installs the software if an update is available. You can select the
interval for update checks. In addition to driver updates, also allows
you to update product firmware and previously installed applications,
and install additional software that is compatible with the printer.
Epson communication drivers
(Windows only)
Epson communication drivers must be installed if you are using
Epson Edge Dashboard or Edge Print Pro. If your computer and
printer are connected by USB and you are using commercially
available RIP software.
EpsonNet Config SE Software to configure the initial settings of the network or change
network settings universally when installing or relocating Epson
printers and scanners. Visit the Epson website to download and run
EpsonNet Config SE.
Install Navi This is the software installer. During installation, you can access a
wizard that assists you with making the settings for connecting to a
network.
Web Config Pre-installed software that allows you to access your printer from a
web browser via a network, and perform administrative functions
such as checking ink levels and configuring network settings.
Note: For Mac users, EPSON Software Updater only receives updates for software, not firmware. For
firmware updates, check Epson Edge Dashboard and update as necessary. See the Epson Edge
Dashboard manual for details.
Parent topic: Introduction to Your Printer
Notations Used in the Documentation
Follow the guidelines in these notations as you read your documentation:
• Warnings must be followed carefully to avoid bodily injury.
13
• Cautions must be observed to avoid damage to your equipment.
• Notes contain important information about your printer.
• Tips contain additional printing information.
Parent topic: Introduction to Your Printer
Printer Part Locations
Check the printer part illustrations to learn about the parts on your printer.
Product Parts - Front/Side
Product Parts - Inside
Parent topic: Introduction to Your Printer
14
Product Parts - Front/Side
1 Printer cover
2 Ink cover
3 Maintenance cover
4 Control panel
5 AC inlet
6 LAN port
7 USB port
16
3 Flatbed
4 Ink tray
5 Media suction holes guard
6 Gantry
7 Wiper unit
8 Air filters
Parent topic: Printer Part Locations
Using the Control Panel
See these sections to learn about the control panel and select control panel settings.
Control Panel
Operation Procedure
Changing the LCD Screen Language
Selecting the Date and Time
Parent topic: Introduction to Your Printer
17
Control Panel
1
power button
2
home button
3 Error alert light; check the control panel for error details when lit
4 LCD touchscreen
18
LCD Screen
Home Screen
1 Access menu items
2 Displays the printer's status, error messages, and other information
3 Displays the current media setting
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4 Displays the amount of ink remaining
The abbreviation below each bar indicates the ink color.
WH: White
BK: Black
Y: Yellow
M: Magenta
C: Cyan
Vr: Varnish
When the notification icon is displayed, the corresponding ink color is running low. Tap the
display area to check the model number of the ink pack.
When the shake ink icon is displayed, it is time to shake the corresponding ink pack.
The bar levels get lower as replacement time approaches.
: Displays the status of the wiper unit
When the notification icon is displayed, it is almost time to replace the wiper unit. Tap the
display area to check the wiper unit model number.
5 Displays the current time.
6 Maintenance Cleaning status. Tap the display area to perform periodic cleaning before the
scheduled time.
7 Displays the distance between the media and printhead. Tap the display area to access the Media
Gap setting screen. A media gap of 1.2 mm we recommend. A wider media gap can lead to
clogged printhead nozzles and contamination inside the printer.
8 Displays the height for the currently selected media. Tap the display area to select whether the
media height is obtained automatically while printing or entered manually.
9 Printer status
When the notification icon is displayed at the top of the icon ( ), tap the icon and select
Message List to view the notifications.
10 Online manual icon
Displays a QR code that links to product videos.
20
11 Displays the Maintenance menu
You can check and clean the printhead nozzles, replace consumables, and clean parts.
12 Network status icons; select to switch the network connection status
: No Ethernet or Wi-Fi connection
: Ethernet connection established
: No Wi-Fi connection
: Wi-Fi network error or the product is searching for a connection
: Wi-Fi connection established; the number of bars indicates signal strength
: No Wi-Fi Direct (Simple AP) connection
: Wi-Fi Direct (Simple AP) connection established
13 Turns the air suction on or off, turn on when placing thin media to avoid media shifting
14 Turns the internal light on or off; turn on to check print in progress.
Job Preview Screen
When a print job is sent to the printer, the home screen changes to the job preview screen.
1 Select to cancel the print job
2 Select to start printing
21
While Printing Screen
After you tap the Start icon, you see this screen.
1 Displays the print job status. The color gradually changes to display the printing progress. In multi-
layer printing, each layer's progress is shown as it is printed.
2 Setting/Status confirmation area.
Displays the settings of the printer and the print job that is currently printing. The settings cannot
be changed while printing.
Parent topic: Using the Control Panel
Operation Procedure
The operation areas are the gray tiles on the home screen, print job receiving, and printing screen.
Tapping on these tiles will change the screens and settings. The area with a black background is the
display area, and it does not respond to touch inputs.
22
The operation areas perform operations when pressed. When a scroll bar is displayed, scroll the screen
by moving (sliding) your finger up and down on the screen or by pressing the up and down icons on the
scroll bar.
When there is a How To button, such as in a message screen, you can press it to view a guide for the
operating procedure.
Parent topic: Using the Control Panel
Changing the LCD Screen Language
You can change the language used on the LCD screen.
1. Press the home button, if necessary.
2. Select the Menu icon.
3. Select General Settings > Basic Settings > Language.
23
4. Select a language.
5. Press the home button to exit.
Parent topic: Using the Control Panel
Selecting the Date and Time
Before using your product, select the current date, time, and daylight saving phase in your area, and
choose your preferred date and time format.
Note: This setting can be locked by an administrator. If you cannot access or change this setting,
contact your administrator for assistance.
1. Press the home button, if necessary.
2. Select the Menu icon.
3. Select General Settings > Basic Settings > Date/Time Settings.
4. Select Date/Time.
5. Select the date format you want to use.
6. Use the on-screen keyboard to enter the current date and select OK.
7. Select the time format you want to use.
8. Use the on-screen keyboard to enter the current time and select OK.
9. Select Daylight Saving Time and select either On (Summer) or Off (Winter).
10. Press the home button to exit.
Parent topic: Using the Control Panel
Administrator Password Instructions
You can set an administrator password to prevent unauthorized access or changes to general product
settings and network settings stored in the product when connecting to a network.
24
The initial administrator password is on the label attached to the inside of the printer cover. We
recommend that you change the initial password before you start using your product. (The default user
name is blank.)
1 The default administrator password is the product's serial number when only one label is attached
2 The default administrator password when multiple labels are attached
You must enter the current administrator password when performing the following operations:
• Updating your product's firmware from a computer or smart device
• Accessing the advanced security settings in Web Config
• Changing your product's network settings
• Using applications that can change the product's settings
• Changing the administrator password
You can change the administrator password from Web Config. The new password must be 8 characters
or more.
26
Printer Usage Guidelines
Follow the guidelines in these sections as you use your printer, consumables, and print media.
Installation Space
Using Your product
Storing Your product
Handling Ink and Cleaning Packs
Handling White Ink
Handling Media
Handling Media After Printing
Supported Media
Flatbed Specifications
Related references
Environmental Specifications
Related topics
Maintenance
27
Installation Space
Make sure that you clear the following amount of working space so that you can eject paper and replace
consumables.
1 Approximately 37 in. (942 mm)
2 Approximately 35.5 in. (902.5 mm)
3 27.5 in. (699 mm)
4 0.39 in. (10 mm)
Choose a location for the product that is near a dedicated wall outlet where the power cord can be easily
unplugged.
Make sure to place the product on a flat, stable surface that meets the following conditions:
• Can support approximately 220.4 lb (100 kg) without wobbling
• Is 23.6 to 31.5 in. (600 to 800 mm) off the ground
28
• Is at least 27.55 in. (700 mm) in depth
• The ventilation openings on the bottom of the product are not blocked
• Is wider than the space between the rubber feet on the bottom of the product
1 22.6 in. (575.6 mm)
2 25.5 in. (648.1 mm)
Parent topic: Printer Usage Guidelines
Using Your product
Follow these guidelines as you use your product:
• Operate the product only within the specified operating temperature and humidity range.
• The UV ink in the printer cures when exposed to sunlight or fluorescent lights. Avoid using the printer
in direct sunlight or under fluorescent lights as it may cause the printhead nozzles to clog.
• Make sure to maintain the specified humidity range, especially in dry areas and air conditioned
environments.
29
• Do not install the product next to heat sources or directly in the path of exhaust from a ventilator, air
conditioner, or treatment machine. Failure to observe this precaution could result in the printhead
nozzles drying and clogging.
• To keep the printhead in optimum operating condition, maintenance is performed when the product is
turned on. If the product is turned on and off frequently, more ink is consumed in each maintenance
operation. We recommend leaving the power on to reduce ink consumption.
• Do not power off when an error occurs to prevent printhead nozzle clogging. If this occurs, turn the
power on again and wait for the printer to perform maintenance.
• When the product is on, do not disconnect the power cable or cut the power at a power strip or circuit
breaker. The printhead may not be capped properly. If this occurs, turn on the power until capping is
performed automatically.
• Even when the printer is not in use, printhead cleaning and other maintenance operations necessary
to keep the head in good condition will consume some ink for all colors.
• Do not remove ink packs while the product is operating or a malfunction may occur.
• Maintenance, such as cleaning and replacing consumables, must be performed according to usage
frequency or at recommended intervals. Print quality will decline if maintenance is not performed.
• Due to the characteristics of UV ink, if UV light is reflected onto the printhead, such as by an uneven
surface or jig holding the media, the nozzles may clog. Before printing, make sure the nozzles are
clear, and avoid printing on metallic media or mirrors.
• When printing on adjacent pieces of media, ensure that the gaps between the media are filled to
prevent clogging of the nozzles.
• The flatbed can support a media weight of up to 6.6 lb (3 kg) (including the jig). However, this load
capacity is for a uniform load.
• Handle the printer with care and avoid applying excessive force or subjecting it to shocks. Do not
insert your hands into the printer, including covers and ink supply slots.
Note: To keep the printhead in the optimum operating condition, ink and cleaning liquid are also used in
maintenance operations such as head cleaning in addition to printing. You can turn off some automatic
maintenance operations from the product control panel.
Parent topic: Printer Usage Guidelines
30
Storing Your product
Follow these guidelines if you need to store your product for an extended period:
• Maintenance is necessary before storing the product for 2 weeks or more. Contact Epson support for
assistance.
• We recommend that you turn on the product at least once every 14 days if it has not been used for two
weeks or more and the storage maintenance has not been performed. If you do not print for a long
time, the printhead nozzles may become clogged. Maintenance cleaning is automatically performed
after the product is turned on. It helps prevent clogging in the printhead and maintains print quality. Do
not turn the product off until maintenance cleaning is complete.
• If you do not use the product for a long time, make sure you perform a nozzle check before printing. If
clogged nozzles are detected, clean the printhead.
• Do not remove the maintenance box even when the product is turned off. Otherwise, waste ink may
dry and solidify inside the printer.
• Make sure the printhead is positioned on the right side at the back of the flatbed. If it's not, turn on the
product, wait for the printhead to move to the right side at the back, then turn off the printer again.
• Close all the covers on the product to prevent dust and debris from getting in, and protect it with an
anti-static cloth or other cover. The printhead nozzles can become clogged if dust gets on the
printhead, and you may not be able to print properly.
There are other precautions for using white ink in addition to those in this section. See the link below for
more information.
Parent topic: Printer Usage Guidelines
Related references
Handling White Ink
Related tasks
Performing a Nozzle Check
Related topics
Maintenance
Handling Ink and Cleaning Packs
Follow these guidelines as you handle the ink and cleaning packs:
31
Note: Read the safety data sheet before use. You can download it from the Epson website.
• Extra ink is required to charge the printhead nozzles the first time the product is used. Be sure to have
replacement ink packs ready.
• Store ink packs at room temperature, away from direct sunlight and fluorescent lights. When opened,
always store ink supply units in the box or a lightproof bag in a cool, dark place.
• To ensure print quality, use ink packs before the expiration date printed on the packaging or within one
year of installing them.
• Allow ink and cleaning packs that have been stored at low temperatures for an extended period of time
to return to room temperature over a period of three hours before use.
• Do not touch the IC chips on the ink packs.
• The IC chip on each ink pack stores information, such as ink levels, to allow the ink pack to be used
after being removed and reinstalled.
• Store the removed ink packs properly to avoid getting dirt on their ink supply ports. The ports do not
need to be capped since there are ink valves inside.
• Install ink packs into all the trays in the ink unit, or the printer cannot print.
• Leave ink packs installed in all the trays, even when the product not in use. The ink in the printer may
dry out.
• Removed ink packs may have ink around the ink supply port, so be careful not to stain any surfaces
with ink.
• Do not dismantle or remodel ink packs. You may not be able to print correctly.
• Do not drop ink packs or subject them to impacts. It may cause the ink to leak.
• Periodically remove and thoroughly shake ink supply units that are installed in the printer. Shake color
ink packs once a month and shake white ink packs once every 24 hours. You do not need to shake the
varnish pack
Note: To maintain the quality of the printhead, the printer stops printing before ink packs are completely
expended. The ink packs may contain recycled materials; this does not affect printer functions or
performance.
Parent topic: Printer Usage Guidelines
32
Handling White Ink
Follow these guidelines as you handle the white ink pack:
• White ink particles may settle in the ink system, which must be maintained. Do not print without
maintaining the white ink system; print quality may decline, or the printer may not work properly.
• Print quality may decline due to the ink’s components sedimenting in the ink tubes. If the white is
lighter than the original white or is uneven in the print results, see the link below for more information.
• Remove the white ink pack at the start of every working day or every 24 hours, and shake it well
before reinstalling it.
• When storing white ink pack, lay them flat and keep them level. If you store ink pack standing upright,
shaking the ink pack may not sufficiently clear the sedimentation.
Parent topic: Printer Usage Guidelines
Related references
Handling Ink and Cleaning Packs
Ink Pack Safety Instructions
Related tasks
Cleaning the Printhead
Performing a Nozzle Check
Related topics
Shaking and Replacing Ink Packs
Maintenance
Handling Media
Follow these guidelines as you handle or store media:
• Read and follow the guidelines provided with each type of media.
• Remove static electricity from the media before printing on it.
• Make sure the media surface is clean before printing on it.
• Do not fold the media or otherwise damage its printable surface.
• Keep the media dry and avoid storage locations subject to direct sunlight, excessive heat, or high
humidity.
• Display and store printed media as instructed in the media documentation.
33
• Some media may not be printable on this printer due to its material. Always conduct a test print on the
production media to check quality.
• Sheet media may expand or contract due to changes in temperature and humidity, so do not to use
the media immediately after opening the package. Leave the media near the printer for at least 30
minutes before loading it into the printer.
• Avoid using warped media. Contact between the printhead and the media can clog the nozzles. If you
need to print on warped media, use masking tape to secure the edges so they do not lift during
printing.
• When storing media prone to warping, placing it on a flat surface smaller than the media can help
reduce warping. If warped media is placed on the flatbed, it may not be suctioned correctly.
Parent topic: Printer Usage Guidelines
Handling Media After Printing
Follow these guidelines to maintain long lasting, high quality print results:
• Do not touch the printed surface, or you may remove the ink.
• Do not fold the printed surface, or cured ink may break off.
• If the ink does not fully cure on the media after printing with Epson Edge Print Pro, you can select
Single Layer (UV Light Irradiation Only) in Number and Order of Layering to apply additional UV
lamp irradiation without printing. For more details, refer to the Epson Edge Print Pro manual.
Parent topic: Printer Usage Guidelines
Supported Media
The following media can be loaded on the flatbed.
• Thickness: 2.75 in. (70 mm) or less
• Weight: 6.61 lb (3 kg) (including jig) or less
• Size: 11.77 x 8.34 in. (299 x 212 mm) or less
Parent topic: Printer Usage Guidelines
Flatbed Specifications
The table below provides the flatbed dimensions and printable area
The illustration below provides further details about the flatbed surface.
• Flatbed size: 9.84 x 15.26 in. (250 x 387.8 mm)
34
• Printable area: 8.34 x 11.77 in. (212 x 299 mm)
1. Origin. Place the bottom right corner of the media here.
2. Printable area (light gray area)
3. Groove (dark gray area)
35
4. Jig holes (red circles) The dotted lines connect the centers of the holes. The diameter of each hole is
18-Φ6±0.05 mm.
5. 0.75 in. (19 mm)
6. 2.94 in. (78.4 mm)
7. 14.35 in. (365.4 mm)
8. 8.6 in. (218.6 mm)
9. 4.27 in. (108.6 mm)
10. 1.7 in. (43.2 mm)
11. 3.11 in. (79 mm)
12. 4.48 in. (114 mm)
13. 5.86 in. (149 mm)
14. 7.27 in. (184.8 mm)
15. 8.97 in. (228 mm)
16. 0.55 in. (14 mm)
Parent topic: Printer Usage Guidelines
36
Wi-Fi or Wired Networking
See these sections to use your product on a Wi-Fi or wired network.
Network Security Recommendations
Wi-Fi Infrastructure Mode Setup
Wi-Fi Direct Mode Setup
Wi-Fi Protected Setup (WPS)
Printing a Network Status Sheet
Printing a Network Connection Report
Changing or Updating Network Connections
Network Security Recommendations
To help deter unauthorized access to your product over a network, you should protect your network
environment using appropriate security measures.
Security measures such as these can help deter threats such as loss of user data, use of telephone and
fax lines, and other intrusions:
• Enable security on your wireless LAN
Enable the appropriate security on the wireless LAN you plan to use with your product. Network
security such as a network password can deter interception of traffic over the wireless LAN. Your
router may already have a default password enabled by your Internet service provider (ISP). See your
ISP and router documentation for instructions on how to change the default password and better
secure your network.
• Connect your product only to a network protected by a firewall
Connecting your product directly to the Internet may leave it vulnerable to security threats. Instead,
connect it to a router or other network connection protected by a firewall. Your router may already
have a firewall set up by your Internet service provider; check with your ISP for confirmation. For best
results, set up and use a private IP address for your network connection.
• Change the default administrator password on your product
If your product has an option to set an administrator password, change the default administrator
password to deter access by unauthorized users to personal data stored on your product, such as IDs,
passwords, and contact lists.
Parent topic: Wi-Fi or Wired Networking
37
Wi-Fi Infrastructure Mode Setup
You can set up your product to communicate with your computer using a wireless router or access point.
The wireless router or access point can be connected to your computer over a wireless or wired network.
1 Epson product
2 Wireless router or access point
3 Computer with a wireless interface
4 Computer
5 Internet
6 Ethernet cable (used only for wired connection to the wireless router or access point)
Selecting Wireless Network Settings from the Control Panel
Parent topic: Wi-Fi or Wired Networking
Selecting Wireless Network Settings from the Control Panel
You can select or change wireless network settings using your product control panel.
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To install your product on a wireless network, install the necessary software by downloading it from the
Epson website. The installer program guides you through network setup.
Note: This setting can be locked by an administrator. If you cannot access or change this setting,
contact your administrator for assistance.
1. Press the home button, if necessary.
2. Select the network icon.
Note: Icon may look different depending on connection status.
3. Select Router > Start Setup or Change > Wi-Fi Setup Wizard.
Note: If you are switching to a wireless connection from a wired network connection, select Router >
Change to Wi-Fi Connection > Yes > Wi-Fi Setup Wizard.
4. Select the name of your wireless network or select Enter Manually to enter the name manually. Use
the on-screen keyboard to enter your network name.
Note: If you enter the wireless network manually, select Available for Password, and then enter the
password.
5. Select the Enter Password field and enter your wireless password using the on-screen keyboard.
Note: The network name and password are case sensitive. Be sure to correctly enter uppercase and
lowercase letters, and numeric or special characters.
6. Select OK when you finish entering your password.
7. Confirm the displayed network settings and select Start Setup to save them.
A message appears when setup is complete.
8. Do one of the following:
• If setup was successful, select OK to exit or wait for the message to disappear.
• If setup was unsuccessful, select Connection Check and follow the instructions on the screen.
9. Press the home button to exit.
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You see the Wi-Fi icon on the LCD screen. You should be able to connect to your product directly
from your computer or device and then print. If you are printing from a computer, make sure you
installed the network software from the Epson website.
Note: If you don't see the Wi-Fi icon, you may have selected the wrong network name or entered
the password incorrectly. Repeat these steps to try again.
Parent topic: Wi-Fi Infrastructure Mode Setup
Wi-Fi Direct Mode Setup
You can set up your product to communicate directly with your computer or another device without
requiring a wireless router or access point. In Wi-Fi Direct Mode, the product itself acts as a network
access point for devices.
1 Epson product
2 Computer with a wireless interface
3 Other wireless device
Enabling Wi-Fi Direct Mode
Parent topic: Wi-Fi or Wired Networking
40
Enabling Wi-Fi Direct Mode
You can enable Wi-Fi Direct mode to allow direct communication between your product and computer or
other devices without a wireless router or access point.
Note: This setting can be locked by an administrator. If you cannot access or change this setting,
contact your administrator for assistance.
1. Press the home button, if necessary.
2. Select the network icon.
Note: Icon may look different depending on connection status.
3. Select Wi-Fi Direct > Start Setup > Connect to Computer > Start Setup.
Wi-Fi Direct is enabled, and the Wi-Fi network name (SSID) and password are displayed.
Note: If Wi-Fi Direct is already enabled, the network name (SSID), password, number of connected
devices, and general procedures for setting up other devices are displayed.
4. Use your computer or wireless device to select the Wi-Fi network name (SSID) displayed on the
LCD screen, then enter the password shown.
5. When a connection is established, select Complete to finish.
6. Select Close on the LCD screen to close the network connection settings screen or press the
home button to exit.
You see the Wi-Fi Direct icon on the LCD screen. You should be able to connect to your product
directly from your computer or device, and then print. If you are printing from a computer, make sure
you installed the network software from the Epson website.
Note: If you don't see the Wi-Fi Direct icon on the LCD screen, you may have selected the wrong
network name or entered the password incorrectly. Repeat these steps to try again.
Any connected devices will be disconnected when you turn off the printer. To reconnect after turning the
printer back on, repeat these steps.
Parent topic: Wi-Fi Direct Mode Setup
41
Wi-Fi Protected Setup (WPS)
If your network uses a WPS-enabled wireless router or access point, you can quickly connect your
product to the network using Wi-Fi Protected Setup (WPS).
Note: To check if your router is WPS-enabled, look for a button labeled WPS on your router or access
point. If there is no hardware button, there may be a virtual WPS button in the software for the device.
Check your network product documentation for details.
Using WPS to Connect to a Network
Parent topic: Wi-Fi or Wired Networking
Using WPS to Connect to a Network
If you have a WPS-enabled wireless router or access point, you can use Wi-Fi Protected Setup (WPS) to
connect your product to the network.
Note: This setting can be locked by an administrator. If you cannot access or change this setting,
contact your administrator for assistance.
1. Press the home button, if necessary.
2. Select the network icon.
Note: Icon may look different depending on connection status.
3. Select Router > Start Setup or Change Settings > Push Button Setup (WPS).
4. Hold down the WPS button on your wireless router until the security light flashes.
5. Select Start Setup on the LCD screen within two minutes of activating WPS on your router.
If the connection is successful, a confirmation message appears. Select Close or wait for the
message to time out. If the connection is unsuccessful, an error message appears. Select OK or
Close and repeat these steps to try again.
6. Press the home button to exit.
You see the Wi-Fi icon on the LCD screen. You should be able to connect to your product directly
from your computer or device and then print. If you are printing from a computer, make sure you
installed the product software from the Epson website.
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Note: If you don't see the Wi-Fi icon, restart the access point, move it closer to the printer, and
repeat these steps to try again. If it still does not work, print a network connection report and check
the solution.
Parent topic: Wi-Fi Protected Setup (WPS)
Printing a Network Status Sheet
You can print a network status sheet to help you determine the causes of any problems you may have
using your product on a network.
Before you begin, make sure paper is loaded in the product.
1. Select the Menu icon.
2. Select General Settings > Network Settings > Network Status.
3. Select Print Status Sheet > Print.
Examine the settings shown on the network status sheet to diagnose any problems you have.
Parent topic: Wi-Fi or Wired Networking
Printing a Network Connection Report
You can print a network connection report to view solutions to any problems you may have using your
product on a network.
1. Press the home button, if necessary.
2. Select the network icon.
Note: Icon may look different depending on connection status.
3. Select Connection Check.
The connection check starts.
Examine the error codes and solutions shown on the network connection report.
Network Connection Report Codes and Messages
Parent topic: Wi-Fi or Wired Networking
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Network Connection Report Codes and Messages
Check the error codes and messages on the network connection report to solve problems you may
encounter with network connections. The tables here list solutions to problems based on the error codes
and messages that may appear on the top of the report.
1 Error code
2 Message
Note: Error codes and messages listed here may not all apply to your product.
Error Codes and Messages
Error code and message Solution
E1
Confirm that the network cable is
connected and network devices such as
hub, router, or access point are turned on.
Make sure your router, access point, and/or hub are
turned on, and the network cable is securely connected to
your device and to your product.
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Error code and message Solution
E8
Incorrect IP address is assigned to the
printer. Confirm IP address setup of the
network device (hub, router, or access
point). Contact your network administrator
for assistance.
If your product's Obtain IP Address setting is set to Auto,
enable DHCP on your router or access point. If it is set to
Manual, the IP address may be out of range or on a
different network segment; set a valid IP address using
your product control panel or the Web Config utility.
You can also try turning off your product and the router or
access point, waiting about 10 seconds, and turning them
on again.
E9
Confirm the connection and network setup
of the PC or other device. Connection using
the EpsonNet Setup is available. Contact
your network administrator for assistance.
Make sure your computer or network device are turned
on. Also make sure that you can access the Internet and
other devices on the same network from the devices you
are trying to connect to your product.
If you still cannot connect to your product, turn off your
router or access point, wait about 10 seconds, and turn it
on again. Download and install your product software
again to reset your network settings.
E10
Confirm IP address, subnet mask, and
default gateway setup. Connection using
the EpsonNet Setup is available. Contact
your network administrator for assistance.
Make sure other devices on the network are turned on and
do the following:
• If your product's Obtain IP Address setting is set to
Manual, check the IP address, subnet mask, and
default gateway addresses on the network connection
report to see if they are correct. If not, correct the
settings.
• If DHCP is enabled, set your product's Obtain IP
Address setting to Auto. If you want to use the DHCP-
assigned address as a static address, set the Obtain IP
Address setting to Manual, enter the product's IP
address as listed on the network connection report, and
set the subnet mask to 255.255.255.0.
If you still cannot connect to your product, turn off your
router or access point, wait about 10 seconds, and turn it
on again.
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Error code and message Solution
E11
Setup is incomplete. Confirm default
gateway setup. Connection using the
EpsonNet Setup is available. Contact your
network administrator for assistance.
If you set your product's TCP/IP Setup setting to Manual,
check that the default gateway address listed on the
network connection report is correct. Also turn on the
device that is set as the default gateway.
E12
Confirm the following
-Entered security key/password is correct
-Index of the security key/password is set to
the first number
-IP address, subnet mask, or default
gateway setup is correct
Contact your network administrator for
assistance.
Make sure other devices on the network are turned on and
do the following:
• Make sure the IP address, subnet mask, and default
gateway addresses are correct, if you are entering them
manually.
• Confirm that the subnet mask and default gateway
addresses for other devices are the same.
• Make sure the IP address does not conflict with other
devices.
If you still cannot connect to your product, do the
following:
• Turn off your router or access point, wait about 10
seconds, and turn it on again.
• Download and install your product software again to
reset your network settings.
• If your router or access point uses WEP security with
several registered passwords, make sure that the first
registered password is set on your product.
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Error code and message Solution
E13
Confirm the following
-Entered security key/password is correct
-Index of the security key/password is set to
the first number
-Connection and network setup of the PC
or other device is correct
Contact your network administrator for
assistance.
Make sure your router, access point, and/or hub are
turned on. Also make sure the TCP/IP setup on your
router, access point, and/or hub is not set manually; this
may cause your product's network settings to differ from
the manually set up devices.
If you still cannot connect to your product, do the
following:
• Turn off your router or access point, wait about 10
seconds, and turn it on again.
• Download and install your product software again to
reset your network settings.
• If your router or access point uses WEP security with
several registered passwords, make sure that the first
registered password is set on your product.
Parent topic: Printing a Network Connection Report
Changing or Updating Network Connections
See these sections to change or update how your product connects to a network.
Accessing the Web Config Utility
Changing a USB Connection to a Wi-Fi Connection
Changing a Wi-Fi Connection to a Wired Network Connection
Connecting to a New Wi-Fi Router
Disabling Wi-Fi Features
Parent topic: Wi-Fi or Wired Networking
Accessing the Web Config Utility
You can select your product's network settings and confirm its operating status using a web browser.
You do this by accessing your product's built-in Web Config utility from a computer or other device that is
connected to the same network as your product.
1. Print a network status sheet.
2. Locate the IP address for your product that is listed on the network status sheet.
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3. On a computer or other device connected to the same network as your product, open a web
browser.
4. Enter your product's IP address into the address bar and press Enter.
Parent topic: Changing or Updating Network Connections
Changing a USB Connection to a Wi-Fi Connection
If you have already connected your product to your computer using a USB connection, you can change
to a Wi-Fi connection.
1. Disconnect the USB cable from your product.
2. Uninstall your product software.
3. Download and install your product software from the Epson website using the instructions on the
Start Here sheet.
Parent topic: Changing or Updating Network Connections
Changing a Wi-Fi Connection to a Wired Network Connection
If you have already connected your product to your computer wirelessly, you can change to a wired
network connection if necessary.
1. Press the home button, if necessary.
2. Select the icon.
Note: Icon may look different depending on connection status.
3. Select Description.
4. Select Wired LAN Setup.
The Wi-Fi connection is disabled and a confirmation message appears. Select OK and then press
the home button to exit.
5. Connect one end of an Ethernet network cable to the product's LAN port.
6. Connect the other end to any available LAN port on your router or access point.
Parent topic: Changing or Updating Network Connections
48
Connecting to a New Wi-Fi Router
If you change the wireless router you have been using on your network, you need to update your
product's Wi-Fi connection to the new router.
1. Do one of the following:
• Windows: Uninstall your product software.
• Mac: Go to the next step.
2. Download and install your product software from the Epson website using the instructions on the
Start Here sheet.
Parent topic: Changing or Updating Network Connections
Disabling Wi-Fi Features
You may need to disable your product's Wi-Fi features if you change your network connection type or
need to solve a problem with your network connection.
Note: Before disabling Wi-Fi features, make a note of your product's SSID (network name) and
password.
Note: This setting can be locked by an administrator. If you cannot access or change this setting,
contact your administrator for assistance.
1. Press the home button, if necessary.
2. Select the network icon.
Note: Icon may look different depending on connection status.
3. Select Router > Change Settings > Others > Disable Wi-Fi.
4. Select Start Setup to disable Wi-Fi.
Parent topic: Changing or Updating Network Connections
49
Basic Printing
Refer to these sections to learn how to perform basic print functions.
Overview of the Printing Process
Preparing the Printer
Creating Your Design
About Print File Design
About Texture Files
Downloading Texture Files
Using Texture Files
Printing Texture Samples
Confirming Appropriate Height Settings for Media
Media Handling
Start Printing
Canceling Printing
Removing Media from Flatbed
Overview of the Printing Process
This section explains the basic workforce for using your product to print.
1. Turn on the power
Turn on the power and do pre-printing checks. The countdown for the heater to warm up also appears
on the LCD screen. When the countdown is complete, you can start printing.
2. Create image/illustration file
Create an image with separate layers in Adobe Illustrator or Adobe Photoshop.
3. Create print data (job)
Create a print job .prn using Epson Edge Print Pro or commercially available RIP software.
Refer to the manuals for more details.
4. Check the condition of the media
You may need to set the appropriate media material and thickness settings. A jig may be required,
depending on the media. Some media cannot be printed, depending on the material.
5. Loading Media
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Load media on the flatbed.
6. Start printing
After sending print data from an application, press Start on the operation panel screen.
7. Turn off the power
Remember to turn off the power at the end of the workday.
Parent topic: Basic Printing
Preparing the Printer
To maintain good print quality, perform the following inspection each day before printing.
1. Warm up the heater.
The printer is equipped with an internal heater to heat the UV ink, and the heater needs time to warm
up after the power is turned on or after you wake the printer from sleep mode. A warm up countdown
timer appears on the control panel. Do not start printing during the countdown is complete.
2. Check the ink level
Check the control panel to determine amount of ink remaining, and replace any ink packs as needed.
If an ink pack is running low, we recommend replacing it as soon as possible.
If an ink pack runs out while printing, you can replace it during the print job, but the printout
appearance may differ in the area where the printing paused before ink replacement.
3. Check for clogged nozzles
Print a nozzle check to confirm that the nozzles are not clogged. If the nozzles are clogged, perform a
Head Cleaning. By clearing any clogged nozzles in advance, you can reduce the risk of printing with
clogged nozzles or having to stop printing to handle clogged nozzles.
4. Shake the white Ink
When a message about shaking is displayed on the screen, shake the white ink packs. Due to the
characteristics of the white ink, sediment may settle to the bottom of the ink pack more quickly than
with the other ink packs, so you must shake it more frequently. Sedimentation may cause the print
quality to decline and nozzles to become clogged.
Parent topic: Basic Printing
Creating Your Design
Follow the guidelines in these sections when creating your design.
Parent topic: Basic Printing
51
About Print File Design
The printer can print multi-layer jobs, which will affect how you design your file.
For details on how to create data, refer to the multi-layer printing section in the Epson Edge Print Pro
manual and the manuals for each application.
If you want to negate any effects of the media color on your print job colors, of if you are printing on clear
film and you want the non-printed side to appear white, apply white ink as an underbase. Set the first
layer to white and the second layer to color.
1. Color layer
2. White layer
3. Media
The photo below shows a print job with a white underbase (1) and without a white underbase (2).
52
If you are using transparent media and the final image will be viewed from non-printed side of the media,
apply white ink on top of the printed image. Set the first layer to color and the second layer to white.
Position the image so it is correctly oriented when viewed from the non-printed side.
1. White layer
2. Color layer
3. Media
The photo below shows a print job where the final image is viewed from the non-printed side (1), and the
printed side of the same job (2).
If you are using transparent media and the final image will be viewed from both sides of the media, apply
white ink in between the images Set the first layer to color, the second layer to white, and the third layer
53
to color. Position the images so the first layer is correctly oriented when viewed from the non-printed side
and the third layer is correctly oriented when viewed from the printed side.
1. Second color layer
2. White layer
3. First color layer
4. Media
You can also print on both sides of the transparent media. The diagram and photo below show a print job
with only a color layer on one side (1) and both color and white layers on the other side (2). Position the
image on the multi-layer side so the color layer is correctly oriented when viewed from the other side.
1. Single color layer on one side
2. Media
3. Color layer on other side
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4. White layer on other side
If you want to add texture to the printed surface or print transparent patterns, apply varnish ink. Epson
Edge Print Pro can be used to make varnish ink glossy or matte. You can print textures (textured surface
patterns) using multiple layers of varnish ink.
1. Second varnish layer
2. First varnish layer
3. Color layer
4. Media
1. Varnish layer
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2. Color layer
3. Media
The photo below shows a basketball with a polka dot pattern printed using varnish ink.
Parent topic: Basic Printing
About Texture Files
You can download varnish ink texture files from the Epson support site and use them in Adobe
Illustrator.
When printing with a texture file, we recommend that you print an initial underbase layer, followed by a
varnish layer or layers. If you do not include an underbase layer, do a trial print to confirm the print quality
before doing a production print.
The photo below shows a keychain before printing.
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The photo below shows the same keychain after applying a white layer, followed by a color layer,
followed by a varnish layer.
The photo below shows the same keychain after applying only varnish ink.
Parent topic: Basic Printing
Downloading Texture Files
1. Visit epson.com/support (U.S.), epson.ca/support (Canada), or latin.epson.com/support (Latin
America) and select your product.
2. Click Downloads.
3. Select your operating system, click Utilities, locate the Epson texture library file, and click Download.
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4. Unzip the file you downloaded to access the matte varnish and gloss varnish library files.
Parent topic: Basic Printing
Related references
Using Texture Files
Using Texture Files
1. Run up Adobe Illustrator and open an image file.
2. Click Window > Swatch Libraries > Other Library, then select the file that you downloaded.
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Printing Texture Samples
This section describes the procedure for printing a texture file for matte
varnish.(Epson_Texture_Library_Matte_v1.pdf) on two A4 size sheets of media using Epson Edge Print
Pro.
Note: The texture file is A3 size. Do not reduce the size, or you may compress of deform the pattern.
1. Run Epson Edge Print Pro. click Add, then add Epson_Texture_Library_Matte_v1.pdf to the job list.
2. Select Basic Settings, then select Double Layer (Color > Varnish) from the Number and Order of
Layering menu.
Note: To print samples of texture files for a glossy varnish, select Double Layer (Color > Varnish -
Glossy).
3. Select Layout, then select 90° Clockwise from the Orientation menu.
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4. Select Tiling, then select Enable Setting.
5. Select 2 from the Horizontal menu.
6. Right-click the left side of the image, then deselect Print to exclude the left side from printing.
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You see a screen like this:
7. Make sure media is loaded, then select Print.
8. When printing is complete, remove the media and insert new media.
9. Right-click the left side of the image, then select Print.
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10. Right-click the right side of the image, then deselect Print to exclude the right side from printing.
11. Make sure media is loaded, then select Print.
Parent topic: Basic Printing
Related tasks
Loading Media
Confirming Appropriate Height Settings for Media
The printer uses a sensor to confirm the media height, then automatically adjusts the printhead to the
optimum height for printing. You may, however, need to manually change the media height (1) or media
gap (2) settings based on the media material or shape. Make sure the settings are appropriate before
you print on a new type of media.
Media Height Settings
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Setting Media Gap
Parent topic: Basic Printing
Media Height Settings
The Media Height setting determines whether the printer automatically adjusts the height of the
printhead when printing or sets the height to a desired value.
When the Media Height setting is set to Auto before printing starts, the printer sensor (1) detects the
highest point on the printable surface of the media (2).
In the following situations, change the setting to Manual and input a numerical value for the media
height:
• You know the height of the media. This way you can remove the media height detection step to reduce
processing time and increase efficiency.
Note:
• If you select Manual > Get Measurement, the printer will detect and set the media height one time.
This is useful if you always print on media that is the same height.
• When you use the Get Measurement option, make sure you set up the media in the same way you
will for printing. For example, if you will use a jig during printing, make sure the jig is also present
during the media height detection step to ensure accurate measurements.
• You can save up to 30 frequently used media settings in the Media Management menu and access
them by pressing the media information area on the control panel
• The media surface is easily scratched. This way you can remove the media height detection step and
avoid damaging the media if the printer sensor touches it. We recommend putting the media on a jig
suitable for the media thickness and inputting a corresonding value.
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• The media rolls easily or has a soft surface. The printer cannot properly determine the media height if
the media moves or compresses when the sensor touches it. For media that rolls easily, you can use
the Auto setting if you secure the media to the flatbed or with a jig so that it cannot move.
Parent topic: Confirming Appropriate Height Settings for Media
Setting Media Gap
Make sure there is a 0.04 in (1.2 mm) gap between the printhead and the surface of the media. Under
normal circumstances, this should not need adjustment. If the printhead rubs against the media and
becomes dirty, however, you may need to increase the gap.
Note: Do not change the Media Gap unless you are experiencing the situation noted above. If you widen
the gap unnecessarily, it can lead to printhead nozzle clogs and ink stains on the printer case.
In addition, text and images maybe blurry in areas lower than the media height when printing on media
with height differences of up to 0.11 in (3 mm) (such as curved surfaces on a ball or pen).
The photo below shows successful (1) and unsuccessful (2) print jobs. To improve performance when
printing with a wider gap, we recommend selecting a WG (wide gap) Print Quality setting (such as 720 ×
720 dpi - 12 Pass WG) in Epson Edge Print Pro.
Note: Printing with a wide gap setting improves print quality but decreases print speed.
Parent topic: Confirming Appropriate Height Settings for Media
Media Handling
Refer to these sections to load media into the printer.
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Media Loading Precautions
Loading Media
Parent topic: Basic Printing
Media Loading Precautions
Review the following before loading the media:
• For 0.01 in. (0.5 mm) or thinner sheet media, Select the suction icon to turn on the suction and
hold the media to the flatbed.
• For flat, board-like media, make sure that the edges (1) are not raised like in the figure below. If the
edge of the media lifts even when suction has been turned on, use masking tape or something similar
to hold the media to the flatbed.
• For media up to about 0.11 in. (3 mm) thick that is prone to wrinkling or warping due to heat, secure
the outer edges of the media to the flatbed with masking tape or something similar.
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• Light or unstable items, such as spheres, pens, or miniature toy cars that roll easily, may move when
the sensor touches them to check the media height. We recommend securing them with a jig so they
do not move. Example of jigs:
• You cannot print on surfaces (2) that are perpendicular to the printhead (1).
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• Do not place any objects in the areas circled in the image below, or the printer may malfunction.
Remember to remove any tape that was peeled off after use.
• Load the media so the printable surface is flat. If you are loading multiple media pieces, we
recommend that the you use a jig to make the spaces in between the pieces the same height.
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• The figure below shows a view of the printer from the front. If there are gaps between the media (gray
area) printhead nozzles, as shown on the right, the light from the UV lamp (2) will be reflected, and the
printhead nozzles (1) are likely to clog. Use a jig (black area) to fill the gaps, as shown on the left.
• The figure below shows the printer from the front. If there are protrusions on the sides of the media
(gray area), use a jig (black area) to fill the gaps, as shown on the left side of the figure below.
Otherwise, the sensor may get caught in the protrusions and malfunction.
• Jigs should not be made of transparent materials that reflect light.
• Jigs so large that they extend beyond the edges of the flatbed cannot be used.
• Do not print on media that reflects light strongly, such as a mirror. The UV light may be reflected and
cause the nozzles to clog.
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• The printer can print on curved surfaces, but we recommend that the distance (3) between the highest
(1) and lowest point (2) on the printed surface is 0.07 in. (1.8 mm) or less.
Parent topic: Media Handling
Loading Media
This section provides an example of loading 0.01 in. (0.5 mm) or thinner sheet media.
1. Confirm that Ready is displayed on the screen. Make sure Ready is displayed on the screen and the
printhead height settings are appropriate for the media.
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2. Open the printer cover.
Note: The flatbed is at the previously set height.
3. Adjust the Media Height and Media Gap settings as needed
4. Load the media at the origin point in the lower right corner of the flatbed. If you are printing on thin
sheet media, align it with the grooves inside the flatbed.
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5. Select the suction icon.
Note:
• If the media does not cover all of the suction holes on the flatbed, cover the remaining holes with
another sheet of paper or material. The suction force will be weak if all suction holes are not
covered.
• In sleep mode, the control panel display turns off. Touch the control panel screen to turn the
screen back on.
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Start Printing
When a job is received, it appears on the screen.
Make sure that the media is loaded, then press Start.
Parent topic: Basic Printing
Canceling Printing
You can cancel printing or a job that is being received by the printer.
1. Press pause on the LCD screen.
2. Select Cancel. Printing or receiving stops and the job is deleted.
Note: You can also cancel a print job from the Epson Edge Print Pro software if it still being sent
from the computer. If the job has already been sent to the printer, cancel it from the printer control
panel.
Parent topic: Basic Printing
Removing Media from Flatbed
This section provides an example of removing 0.01 in. (0.5 mm) or thinner sheet media from the flatbed.
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1. Once the printing is complete, open the printer cover.
2. Select the icon to stop suction.
3. Remove the media.
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Using the Control Panel Menus
Follow the instructions in these sections to access the printer menu system and select settings.
Accessing the Printer's Menus
Basic Settings Menu
Printer Settings Menu
Maintenance Menu
Network Settings Menu
Media Settings
Status Menu
Supply Status Menu
Accessing the Printer's Menus
You can use the printer menus to adjust the settings that control how your printer works.
1. Select the home icon, if necessary.
2. Select the Menu icon.
3. Press the up or down arrow to scroll through the menus, or swipe up or down on the LCD screen.
Note: To return to the previous screen, press the left arrow button.
4. Press the up or down arrow to move through the settings, or swipe up or down on the LCD screen.
5. To select a setting, select OK any time the OK option is displayed. You can also select a setting to
toggle it on or off.
6. When you finish changing settings on a menu, press the left arrow button to go back or select the
home home icon on the control panel to exit the menu.
Parent topic: Using the Control Panel Menus
Basic Settings Menu
Select the Menu icon > General Settings > Basic Settings to customize various display and power
settings.
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Setting Options Description
LCD Brightness 1 to 9 Adjusts LCD screen brightness
Sounds Button Press Adjusts the volume of control panel
sounds
Completion Notice Adjusts the volume of the notification
Ready Notice Adjusts the volume of printer alerts
Warning Notice Adjusts the volume and repetition of
notifications for maintenance and
replacement of consumables
Error Tone Adjusts the volume and repetition of
error notifications
Sound Type Adjusts the type of control panel
sounds:
Sleep Timer Off
On
Select the amount of time until the
printer enters sleep mode (1 to 240
minutes)
Circuit Breaker Interlock
Startup
Off
On
Select whether to turn the printer on or
off when the breaker switch is
operated
Date/Time Settings Date/Time Enter the date and time
Daylight Saving Time Select the daylight saving option
Time Difference Sets the time difference for
coordinated universal time (UTC)
Language Various languages Select the language used on the LCD
screen
Background Color Various options Customizes the Home screen display
Keyboard Various options Select the keyboard displayed on the
LCD screen
Length Unit Various options Select the unit for length
Parent topic: Using the Control Panel Menus
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Printer Settings Menu
Select the Menu icon > General Settings > Printer Settings to customize paper and printing
options.
Setting Options Description
Head Movement Range Data Width
Printer Width
Sets the range of printhead movement. Select
Data Width to increase the print speed by
restricting movement to the printed area.
Select Printer Width if you want more even
print results.
UV Light On
Off
Select whether or not the UV Light is used
Inside Light Auto
Manual
Select whether the inside light turns on and off
automatically
Deodorizer Fan On
Off
Select whether to use the Deodorizer Fan. It is
recommended to keep this set to On.
Restore Default Settings Network Settings
Clear All Data and
Settings
Select one of the options to return values to
their default settings
Parent topic: Using the Control Panel Menus
Maintenance Menu
Select the maintenance icon or Menu icon > Maintenance to run nozzle checks, cleaning cycles,
and other maintenance operations.
Caution: Follow the instructions in the topic links below the table to use these menu settings correctly.
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Setting Options Description
Printhead Nozzle Check Print Position Select the position you want to print
from Front, Center, or Back. Changing
the Print Position allows printing the
check pattern up to three times on A4
size paper.
Note: A check pattern is printed to
check for clogged nozzles in the
printhead. Inspect the printed pattern
visually and perform Head Cleaning if
there are faint or missing parts.
Head Cleaning Cleaning (Recommended)
Cleaning (Light)
Cleaning (Heavy)
Select Cleaning (Recommended) to
perform a cleaning at the
recommended strength. Select
Cleaning (Light) or Cleaning (Heavy)
if you want to perform a less or more
powerful cleaning.
Ink Circulation Cleaning
(White)
Select to recirculate white ink and
restore white ink density, which can
decrease over time due to white ink
sedimentation
Replace Maintenance Parts
Wiper Unit
Air Filter
Select if you need to replace the wiper
unit, or air filters before an LCD
message appears telling you to replace
them
UV Light Cleaning — Select when you begin the UV light
cover cleaning process. Perform this
once a month or when the printed area
no longer cures.
Print Adjustments Printhead Alignment
Gantry Alignment
Select to align the printhead and gantry
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Setting Options Description
Keeping Preparation — Initiates process for storing the printer
for an extended period of time (two
weeks or more). Contact Epson
support if you will be storing the printer
for two weeks or more, and do not start
the process on your own
Personal Transport
Preparation
— Select when you need to transport the
printer. Follow the on-screen
instructions.
Parent topic: Using the Control Panel Menus
Network Settings Menu
Select the Menu icon > General Settings > Network Settings to configure your printer's network
settings.
Setting Options Description
Wi-Fi Setup Router Displays the available Wi-Fi connection
methods (Wi-Fi Setup Wizard, Push Button
Setup(WPS), Others)
Wi-Fi Direct Select Connect to Computer to enable Wi-Fi
Direct and display the SSID and password for
the printer, or Change to change the network
name, password, and other settings
Wired LAN Setup — Select to change from a Wi-Fi connection to a
wired LAN connection
Network Status Wired LAN/Wi-Fi Status Displays current communication status and
connection settings
Wi-Fi Direct Status Displays the number of connected devices
and connection settings
Print Status Sheet Prints the current network connection
information
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Setting Options Description
Connection Check — Confirms the network status. You can also
print a connection check report.
Advanced Various settings Displays advanced information, such as
TCP/IP settings. You can enable or disable
other network settings
Parent topic: Using the Control Panel Menus
Media Settings
Settings on the Media Settings menu let you customize various adjustments for media types. You can
access the menu directly by selecting Media on the LCD screen.
Current Settings
Setting Options Description
Media 01 to 30 Select a registered media settings
entry
Media Height - View or change the Media Height
setting for the selected Media setting
Media Gap - View or change the Media Gap setting
for the selected Media setting
Media Management options
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Setting Option Description
01 XXXXXX to 30 XXXXXX Change Name
Media Height
Media Gap
Change details for registered media
settings
• Select Change Name to edit the
name of a registered media setting
entry
• Select Media Height to adjust the
setting. Select Auto to have the
printer automatically detect the
surface of the media, or select
Manual to manually set the height.
Note: Use the Manual setting for soft
media, as it cannot be detected by
the printer.
• Select Get Measurement to print
multiple times on the same media
without knowing the media's height.
The height is measured once
automatically and then used
continuously to save time.
• Select Media Gap to adjust the gap
between the print head and the
media.
Note: This setting can only be used
when you select Manual for the
Media Height setting. A Media Gap of
less than 2 mm is recommended
when printing on curved surfaces.
Parent topic: Using the Control Panel Menus
Status Menu
Settings on the Printer Status menu let you display information about your printer's current status.
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Setting Options Description
Firmware Version — Displays the firmware version of
the printer
Printer Name — Displays the name of the printer
set in Epson Edge Dashboard
Fatal Error Log — Displays fatal error information
Operation Report Total Print Numbers
Total Carriage Pass
Displays the total number of the
selected option
Parent topic: Using the Control Panel Menus
Supply Status Menu
Settings on the Supply Status menu let you display information about the current status of your printer's
consumables.
Setting Description
Ink/Wiper Unit Ink supply unit Displays the remaining ink levels
and ink part numbers
Wiper Unit Displays the amount of ink
consumed of the wiper unit and
the model number
Parent topic: Using the Control Panel Menus
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Maintenance
See the instructions in these sections to maintain your printer for optimum results.
Maintenance Guidelines
When to Maintain Your Product
Maintenance Safety Instructions
Printhead Maintenance
Aligning the Printhead
Aligning the Gantry
Shaking and Replacing Ink Packs
Replacing the Wiper Unit
Replacing Air Filters
Cleaning the UV Light Cover
Disposing of Used Consumables and Optional Parts
Maintenance Guidelines
To maintain optimum print quality, you need to periodically perform various maintenance tasks, and
clean and replace parts.
Make sure you have the following items before beginning cleaning and replacement. Use Epson genuine
parts when replacing ink supply units or performing other maintenance.
• Protective eyewear (commercially available)
• Mask (commercially available)
• Gloves (included with printer)
• Soft cloth (included with printer)
• Scraper (included with printer)
Parent topic: Maintenance
Related tasks
Replacing the Wiper Unit
Replacing Air Filters
Replacing the Ink Packs
Cleaning the UV Light Cover
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When to Maintain Your Product
See the guidelines here to determine when to perform maintenance operations on your product, or
replace or refill consumables. If maintenance is not performed, print quality may decline, the printer's
service life may be reduced, or you may be liable for the cost of any repairs. Always perform
maintenance when a message is displayed on the screen. If you need to perform an operation, use the
links at the end of this topic.
Cleaning Schedule
Do not clean any parts other than those shown in the illustration below, or touch any parts other than
those indicated. Doing so may damage the printer or prevent it from printing correctly.
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Area to clean Frequency
The UV light cover Once a month or when the printed area has not been properly
cured
Consumables and Parts Replacement Schedule
Number Part to replace Frequency
1 Ink supply unit When a message indicating that the remaining ink is below the limit
appears on the LCD screen
2 Wiper unit When a message appears prompting you to replace it
3 Air filters When the smell of UV ink from the printer is noticeable
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Other Maintenance Schedules
Procedure Frequency
Shaking the ink supply unit Before starting printing operations for the day (white ink only)
When a message appears on the LCD screen, it prompts you to shake
it
Check for clogged nozzles Before starting printing operations for the day
When horizontal banding appears on printout
Clean printhead When any clogs are found after a nozzle check, or when printouts are
blurred or sections are missing
Pre-storage maintenance When you will not use the printer for two weeks or more, prepare the
printer for storage. Contact Epson support for assistance.
Parent topic: Maintenance
Related references
Maintenance Safety Instructions
Optional Equipment and Replacement Parts
Environmental Specifications
Related tasks
Replacing the Wiper Unit
Replacing the Ink Packs
Replacing Air Filters
Cleaning the UV Light Cover
Cleaning the Printhead
Disposing of Used Wiper Units
Performing a Nozzle Check
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Maintenance Safety Instructions
When performing any printer maintenance procedures, follow these safety instructions:
• Always wear protective eyewear, gloves, and a mask when performing printer maintenance. should
any waste ink or ink cleaner come in contact with your skin or enter your eyes or mouth, immediately
take the following actions:
• If fluid gets on to your skin, immediately wash it off using plenty of soap and water. Consult a
physician if the skin appears irritated or discolored.
• If fluid gets in your eyes, rinse immediately with water. Failure to do so could result in bloodshot
eyes or mild inflammation. If problems persist, consult a physician.
• If fluid gets in your mouth, consult a physician immediately.
• If fluid is swallowed, do not induce vomiting and consult a physician immediately. If vomiting is
induced, fluid may get caught in the trachea which can be dangerous.
• Store ink packs and cleaning ink packs out of the reach of children.
• Wash your hands thoroughly after performing any maintenance procedure.
• Touch a metal object before starting operations to disperse any static electricity.
• Do not touch the carriage shaft inside the printer. This may cause an operational error or a
malfunction.
• To prevent the printhead from drying out, finish cleaning the suction cap and replacing the head
cleaning set within 10 minutes. After 10 minutes, the printer displays a message.
• Do not touch any parts or circuit boards other than the parts you are maintaining. This may cause a
malfunction or decline in print quality.
• Always use new cleaning swabs to avoid getting the printer parts dirty.
• Do not touch the tip of the cleaning swab with your hand. Oils on your hand may compromise cleaning
ability.
• Do not touch the screen while wearing ink-stained gloves, as this may dirty the screen. If the screen
gets dirty, dampen a soft cloth with water, thoroughly wring it out, and then use it to wipe the screen.
Parent topic: Maintenance
Printhead Maintenance
You need to maintain the printhead if you notice print quality has declined. Printhead maintenance keeps
the printhead in optimum condition to ensure the best print quality.
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Perform the following maintenance as necessary:
• Nozzle check: Check for clogged nozzles before large print jobs or if you have not used the printer for
an extended period of time. Inspect the printed check pattern and clean the printhead if you notice
faint or missing areas.
• Head cleaning: Clean the printhead if you notice that printing is faint or that there are gaps in the
nozzle check patterns. This cleans the surface of the printhead and improves print quality.
Performing a Nozzle Check
Cleaning the Printhead
Parent topic: Maintenance
Performing a Nozzle Check
Print a nozzle check pattern before printing to confirm that the nozzles are not clogged. Inspect the
pattern visually to determine whether the nozzles are clogged. Check the nozzles for clogs each time
you print to ensure quality results.
Note: You need an A4- or Letter-size sheet of transparent media that supports inkjet printing to print a
nozzle check pattern.
1. Load a sheet of transparent media. Be sure to align the right corner of the media with the origin in
the print area.
2. Check that the Media Gap on the printer screen is at 0.07 in (1.2 mm). If it is not, select Media Gap
and set it to 0.07 in (1.2 mm).
Note: You can register up to 30 frequently used media settings in the Media Management menu.
Once you have registered them, you can quickly access them the next time you print a nozzle check
pattern by selecting the Media Information Area, then selecting a registered media number.
3. Select Maintenance > PrintHead Nozzle Check.
4. Confirm the position at which to print the check pattern. The currently set print position is displayed
on the screen. Select Front, Center, or Back as the Print Position. Changing the print position
allows printing the check pattern up to three times on A4 paper. When you want to change the print
position, press Print Settings and change the setting.
5. Select Start to print the nozzle check pattern.
6. After printing is complete, open the printer cover.
7. On the LCD screen, select the suction icon. When suction is stops, remove the media.
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8. Close the printer cover.
9. Remove the media and check the printed pattern:
• If there are no gaps in the pattern, the nozzles are clean.
• If there are gaps in the pattern, clean the printhead.
Parent topic: Printhead Maintenance
Related tasks
Cleaning the Printhead
Cleaning the Printhead
There are multiple types of cleaning:
• Perform Cleaning (Recommended) to clean at the appropriate intensity. Even if the nozzles are not
unclogged after one cleaning, you can continue performing Cleaning (Recommended).
• When you want to choose the intensity, perform Cleaning (Light) or Cleaning (Heavy).
• Perform Ink Circulation Cleaning (White) when the white in the printed results is lighter than past
jobs or when the white is uneven.
1. Select maintenance > Head Cleaning on the control panel.
2. Select a cleaning method.
3. Select All Colors or Select Colors.
• For All Colors, go to step 5.
• For Select Colors, go to the next step.
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4. Print the nozzle check pattern, select the colors for cleaning, and then press OK. The text printed on
the bottom of the nozzle check pattern indicates the combination of ink color and nozzle row. Check
which rows are missing in the nozzle check pattern, and then select Color, White, or Varnish as the
color to clean. Select Color when M, C, Y, or BK is missing. For the situation shown in the following
illustration, select Color.
5. Check the message and press Start to begin cleaning. After cleaning, select Yes and then print a
nozzle check pattern to ensure that any clogs have been cleared.
6. If clogging is cleared, you are done. If the clogging is not cleared, check the following:
• If you used the Cleaning (Recommended) option, repeat it. If the nozzle check pattern is not
clear after multiple cycles, wait up to 12 hours without using the printer, then print a a nozzle check
pattern again. If the nozzle check pattern still has gaps, repeat the Cleaning (Recommended)
cycle. If the problem persists, contact Epson support.
• If you use the Cleaning (Light) option, perform the Cleaning (Heavy) cycle. If the clogging is
unresolved after multiple Cleaning (Heavy) cycles, leave the printer for 12 hours without printing,
and then print a nozzle check pattern. If the clogs are not cleared, repeat the Cleaning (Light)
cycle. If the problem persists, contact Epson support.
Parent topic: Printhead Maintenance
Related tasks
Performing a Nozzle Check
Aligning the Printhead
If you are printing on flat media and the outlines of overlapping text or colors are blurry, align the
printhead.
Perform the Printhead Alignment print and visually inspect the adjustment pattern. White and varnish
ink may be difficult to see and should be checked using a magnifying glass.
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Note: Before performing any adjustments, print a nozzle check pattern, make sure the nozzles are not
clogged, and clean the printhead, if necessary.
1. Load a letter- or A4-size transparent sheet media that supports inkjet printing. When loading media,
align the right corner of the media with the origin in the print area.
2. Check that the Media Gap on the printer screen is at 0.07 in (1.2 mm). If it is not, select Media Gap
and set it to 0.07 in (1.2 mm).
3. Press Maintenance > Print Adjustments > PrintHead Alignment.
4. Press Start.
The adjustment pattern starts printing. The adjustment value entry screen is displayed when printing
is complete.
5. When printing has finished and the deodorizer fan stops, open the printer cover.
6. On the screen, select the suction icon. When suction is stops, remove the media.
7. Close the printer cover.
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8. Examine the printed adjustment pattern.
9. Look at each printed check pattern, and choose the number that corresponds to the thinnest line
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For example, in the image here, -1 is the best line.
10. Input the adjustment values for all of the lines, then select OK. A confirmation screen appears.
11. Check the results and select OK to save the adjustments to the media setting.
Parent topic: Maintenance
Related tasks
Cleaning the Printhead
Aligning the Gantry
If you see print misalignment, horizontal banding or stripes, or tint unevenness, align the gantry.
1. Load a letter- or A4-size transparent sheet media that supports inkjet printing. When loading
media,align the right corner of the media with the origin in the print area.
2. Check that the Media Gap on the printer screen is at 0.07 in (1.2 mm). If it is not, select Media Gap
and set it to 0.07 in (1.2 mm).
3. Press Maintenance > Print Adjustments > Gantry Alignment.
4. Press Start > Start Printing. The adjustment pattern starts printing.
5. When printing has finished and the deodorizer stops, open the printer cover.
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Shaking and Replacing Ink Packs
See these sections to shake and replace the ink packs.
Ink Pack Safety Instructions
Precautions when Shaking Ink Packs
Shaking the Ink Packs
Replacing the Ink Packs
Parent topic: Maintenance
Ink Pack Safety Instructions
• Keep cleaning packs and ink packs out of the reach of children and do not drink the ink.
• Do not disassemble the ink packs or cleaning ink supply unit.
• Wear protective eyewear, gloves, and a mask when performing maintenance.
• If ink touches your skin or enters your eyes or mouth, immediately take the following actions::
• If fluid touches your skin, wash it off immediately with large volumes of soapy water. Consult a
physician if the skin appears irritated or discolored.
• If fluid gets in your eyes, rinse immediately with water. Failure to observe this precaution could
result in bloodshot eyes or mild inflammation. If problems persist, consult with a physician.
• If swallowed, do not induce vomiting and consult with a physician as soon as possible.
• If fluid gets in your mouth, consult a physician as soon as possible.
Parent topic: Shaking and Replacing Ink Packs
Precautions when Shaking Ink Packs
When removing the ink tray, place your hand at the bottom of it. Using only one hand may cause the tray
to fall and get damaged. When shaking the ink supply units, place them in the ink trays and shake them
horizontally the specified number of times.
• White ink: Approximately thirty times in 10 seconds
• Other inks: Ten times in 3 seconds
• Varnish ink does not need to be shaken
To maintain print quality, periodically shake the ink supply units when you see a message on the printer's
LCD screen telling you to shake the ink. Shake the white ink supply unit once a day, and shake the color
ink supply units once every two weeks. The varnish ink does not need to be shaken.
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Note: Due to the characteristics of the ink, sediment may settle to the bottom of the ink packs, so you
must shake them periodically. Sedimentation may cause the print quality to decline and nozzles to
become clogged.
Do not forcefully shake or swing ink supply units , as it may cause ink to leak. Avoid touching the ink
supply ports while removing the units, as there may be ink around them.
Parent topic: Shaking and Replacing Ink Packs
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Shaking the Ink Packs
If a message is displayed telling you that it is time to shake the ink, you can view the procedure on the
LCD screen.
1. Select the status display area on the screen.
2. In the Message List, select the message prompting you to shake the ink.
3. Press How To and follow the on-screen instructions
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Parent topic: Shaking and Replacing Ink Packs
Related references
Ink Pack Safety Instructions
Handling White Ink
Replacing the Ink Packs
Before you begin, make sure you have your replacement ink packs handy. You must install new ink
packs immediately after removing the old ones.
Note: Replace all expended ink packs. You cannot print if any of the ink packs are expended or any ink
trays are empty. You can replace an expended ink pack during printing, however, colors may look
different depending on how the ink dries. To avoid this, replace the ink pack before printing. You can still
use the removed ink pack for future prints until it is expended.
Note: This printer is designed for use with Epson ink packs only, not third-party ink packs or ink. Other
brands of ink supplies are not compatible and, if described as compatible, may not function properly or
continuously.
The included initial ink packs are designed for reliable printer setup and cannot be used as replacement
ink packs or resold. After setup, the remaining ink is available for printing. Yields are based on ISO
24711 in default mode, printing continuously. Yields vary due to print images, settings, and
temperatures. Printing infrequently or primarily with one color reduces yields. All ink packs must be
installed with ink for printing and printer maintenance. For print quality, some ink remains in replaced ink
packs.
Caution: Leave your old ink packs in the printer until you are ready to replace them to prevent the print
head nozzles from drying out. Do not open ink packs until you are ready to install the ink.
Note: If a message is displayed telling you that it is time to replace an ink supply unit, you can view the
replacement steps on the LCD screen. Select the message on the screen, select it again from the
Message List screen, and then select How To.
1. Make sure the product is turned on.
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2. Open the ink cover.
Note: You can also select How To on the LCD screen to see the replacement steps.
3. Pull out the ink tray for the ink pack that you are replacing.
Caution: When removing the ink tray, use both hands and place one hand on the bottom of the tray.
If you use only one hand, the weight of the tray may cause it to fall and damage the ink pack.
4. Lift the expended ink pack out of the tray.
Caution: Be careful handling the ink pack, as ink may be around the ink supply port.
5. Place the new ink pack in the tray.
Caution: Make sure the ink pack fits onto the pegs and is aligned with the top of the tray.
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6. While the ink pack is in the tray, carefully shake it as shown. Shake white ink packs about 50 times in
17 seconds and shake other color ink packs 20 times in 7 seconds.
Note: Vanish ink does not need to be shaken.
7. Match the color on the ink pack label with the color of the printer slot, then insert the ink tray into the
slot and push it in firmly.
Caution: The ink packs are keyed to fit the correct color slot. If you cannot insert the ink tray, do not
force it. Make sure the ink pack color matches the color for the slot on the printer.
8. Repeat these steps for any other ink packs that need replacing.
Note: Dispose of used ink packs carefully. Do not take the used ink pack apart or try to refill it.
9. When you are done replacing ink packs, close the ink cover.
10. Follow the instructions on the LCD screen to begin ink charging.
Note: Do not turn off the printer, open any covers, or try to perform any other operations while the
printer is charging, or you will waste ink.
Parent topic: Shaking and Replacing Ink Packs
Related references
Optional Equipment and Replacement Parts
Ink Pack Safety Instructions
Handling White Ink
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Replacing the Wiper Unit
Replace the head wiper unit when you see a message on the LCD screen to do so.
Warning:
• Do not dismantle the wiper unit, or ink could get in your eyes or on your skin.
• Store the wiper unit out of the reach of children.
Caution:
• Do not drop the wiper unit or subject it to strong impacts.
• Keep the wiper unit away from direct sunlight, and do not store it at very hot or freezing temperatures.
• After a wiper unit has been used, be sure to cover it with the cover from the new wiper unit, then put it
in the disposal bag and dispose of it.
• Do not place the used wiper unit cloth side down before putting it in the disposal bag.
• Do not roll the wiper unit cloth by hand. Doing so could damage it or prevent it from working normally.
• Do not insert or remove the wiper unit unnecessarily. Doing so could damage it or prevent it from
working normally.
• Do not touch the blue areas shown below.
1. Turn on the printer, if necessary.
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2. Do one of the following:
• If a message appears on the LCD screen telling you the wiper unit is at the end of its service life,
select OK.
• If you want to replace the wiper unit before the message appears, select maintenance >
Replace Maintenance Parts > Wiper Unit.
3. Review the on-screen message, then select Start.
4. Select How To and follow the on-screen instructions.
Note: Dispose of a used wiper unit in the bag supplied with the new wiper unit.
Parent topic: Maintenance
Related references
Optional Equipment and Replacement Parts
Related tasks
Disposing of Used Wiper Units
Related topics
Disposing of Used Consumables and Optional Parts
Replacing Air Filters
Replace the air filters if you can smell the UV ink.
We recommend that you replace the air filters every six months. Air filters are located at both the front
and back of the printer and should be replaced at the same time.
Note:
• Do not forcefully press the covers of the air filters. Doing so could deform them.
• The gantry moves to the front when replacing the rear air filter. Do not put any load on the top plate of
the gantry. Normal printing will no longer be possible if the top plate is bent or damaged.
1. Turn on the printer, if necessary.
2. Press maintenance > Replace Maintenance Parts > Air Filter.
3. Review the on-screen message, then select Start.
4. Select How To and follow the on-screen instructions to replace the front air filter.
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5. After the front air filter has been replaced, select How To and follow the on-screen instructions to
replace the rear air filter.
6. Dispose of used air filters in the bags provided with the new air filters.
Parent topic: Maintenance
Related references
Optional Equipment and Replacement Parts
Related tasks
Disposing of Used Air Filters
Related topics
Disposing of Used Consumables and Optional Parts
Cleaning the UV Light Cover
Clean the UV light cover at least once a month to remove the ink buildup, or whenever ink on the printed
areas does not cure.
Note: On some media, the ink may not fully cure, even after cleaning the UV light cover.
Caution:
• Do not move the printhead by hand.
• Do not touch the gantry.
• Do not touch the blue area shown below.
1. Turn on the printer, if necessary.
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2. Select maintenance > UV Light Cleaning.
3. Review the on-screen message, then select Start.
The printhead moves to the maintenance position.
4. Open the printer cover.
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5. Look up at the printhead, then use the scraper to remove any accumulated ink from the glass
surface of the UV light cover.
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6. As the ink powder is scraped off and falls into the printer, use a soft cloth to wipe it off.
7. Close the printer cover, then press Done on the control panel.
The printhead will return to its original position.
Parent topic: Maintenance
Related references
Maintenance Guidelines
Disposing of Used Consumables and Optional Parts
Dispose of used consumables and optional parts according to your local laws and regulations, and
always use an industrial waste disposal company. See the guidelines in this section.
The following items are classified as industrial waste when they have been used with ink:
• Wiper unit
• Empty ink supply unit
• Air filters
108
Caution: Ink cleaning solution is classified as industrial waste. Dispose of the cleaning solution
according to your local laws and regulations such as entrusting it to an industrial waste disposal
company. When handing over the items to the industrial waste disposal company, make sure you
include the Safety Data Sheet found on Epson's support website. To download it, visit
epson.com/support/sds (U.S. and Latin America) or epson.ca/support/sds (Canada) and select your
product. (Safety Data Sheets are available in English only.)
Disposing of Used Wiper Units
Disposing of Used Air Filters
Parent topic: Maintenance
Disposing of Used Wiper Units
A used wiper unit should be disposed of in the bag provided with a new wiper unit.
1. Obtain the bag provided with the new wiper unit.
109
2. Install the cover from the new wiper unit onto the used wiper unit.
Note: Do not touch the blue area shown below.
110
3. Place the used wiper unit in the bag.
4. Remove the backing paper from the tape.
111
5. Fold the bag so that the opening is to the right of of the tape. Do not attach the tape to the bag
opening.
6. Fold the top of the bag over once more and secure it to the tape.
Parent topic: Disposing of Used Consumables and Optional Parts
Disposing of Used Air Filters
A used air filter should be disposed of in the bag provided with a new air filter.
1. Open the bag provided with the new air filter.
112
2. Place the used air filter in the bag.
3. Remove the backing paper from the tape.
4. Fold the bag so that the opening is to the right of the tape. Do not attach the tape to the bag opening.
114
Moving or Transporting the Product
Follow the instructions in these sections to prepare and move the product, and set it back up after
moving it.
If the product will be in transit and out of use for two weeks or more, you should also prepare the product
for storage. Contact Epson support for assistance.
Caution:
• Leave the ink supply units (ink packs) in, or the print head nozzles may clog and ink may leak.
• Only touch the necessary areas on the product.
If you are moving the product to another floor or building, up or down steps, or you need to transport the
product a long distance, select Menu > maintenance> Personal Transportation Preparation
and follow the on-screen instructions.
Moving the Printer
Setting Up the Printer After Transport
Moving the Printer
You can move the printer across the room or to another room on the same floor.
1. Turn off the printer and disconnect all cables, including the power cable.
115
2. Press the areas shown below with your fingers to remove the cover and access the handle.
116
3. Move the product using three people, using the recessed handholds on the bottom as shown in the
illustration below.
Warning:
• Do not attempt to carry the printer on your own.
• Do not lift the printer by other areas. Otherwise, the printer may fall or your fingers may be caught
when putting the printer down.
• When lifting the product, use the correct lifting posture. All three people should lift the product
simultaneously, or it may tip over and cause an injury.
118
Setting Up the Printer After Transport
Follow these steps to set up the printer after moving it. See the Start Here sheet for detailed information.
Warning:
• To prevent electrical accidents, always connect your device to an outlet with a grounded connector.
Using an outlet that is not grounded may result in electric shock or fire. Before using any power outlet,
make sure it has a grounded connector. If the outlet does not have one, please contact Epson support.
• Use only the power source specified on the printer’s label to prevent electric shock or fire.
• Do not plug the power cable into a power strip or multi-plug. This could result in electric shock or fire.
Directly connect the power cable to a wall outlet.
1. Verify that the location is suitable for installation.
2. Connect the power cable to the printer, plug it into an outlet, and then turn on the printer.
3. Connect the printer to a computer using a cable.
119
4. Align the tabs on the cover with the holes on the printer, then reattach the cover.
121
Solving Problems
Check these sections for solutions to problems you may have using your product.
Product Status Messages
Solving Printer Problems
Solving Printing Problems
Solving Print Quality Problems
Uninstall Your Product Software
Where to Get Help (U.S. and Canada)
Where to Get Help (Latin America)
Product Status Messages
You can often diagnose problems with your product by checking the messages or icons on its LCD
screen.
LCD screen message Condition/solution
Failed to connect to .
Wi-Fi (error code)
See your documentation
for details.
Refer to the following and confirm or implement the measures based on the
error number displayed.
The printer is not
connected to the
network.
(error code)
See your documentation
for details.
Refer to the following and confirm or implement the measures based on the
error number displayed. If necessary, check the network information on the
control panel screen.
122
LCD screen message Condition/solution
UV Light is not available.
If the error persists after
turning the printer off
and back on again,
contact Epson support.
For details, see your
documentation.
Contact Epson support.
For your safety, please
consult the guide and
wear protective
equipment.
See the maintenance guidelines to confirm the protective equipment to wear.
The combination of the
IP address and the
subnet mask is invalid.
For details, see your
documentation.
Enter the correct values for the IP address and the default gateway. Check
with your network administrator if you do not know the correct values.
Recovery Mode The printer restarted in recovery mode because the firmware update failed.
Make sure the computer and printer are connected via USB and try updating
the firmware again.
Maintenance Request:
Replace Parts Soon
(maintenance request
code)
A part used in the printer is nearing or at the end of its service life. Contact
Epson support and provide them with the displayed maintenance request
code. The error persists until you replace the requested part. If you continue
to use the printer, a printer error will occur.
Maintenance Request:
End of Parts Service Life
(maintenance request
code)
123
LCD screen message Condition/solution
Printer error.
Turn the power off and
on again.
If the problem persists,
contact Epson support.
(service code)
An error message occurs when:
• The power cable is not connected securely
• An error occurs that cannot be cleared
When a printer error occurs, the printer automatically stops printing. Turn off
the printer, disconnect the power cable from both the outlet and the printer,
and then reconnect them. Turn the printer on and off several times. If the
same error message is displayed on the LCD screen, contact Epson support
and provide them with the displayed service code.
Parent topic: Solving Problems
Related references
Where to Get Help (U.S. and Canada)
Where to Get Help (Latin America)
Optional Equipment and Replacement Parts
Environmental Specifications
Related tasks
Cleaning the UV Light Cover
Cleaning the Printhead
Solving Printer Problems
Check these sections if you have problems operating your product.
Printer Does Not Turn On
Media not detected correctly
Printed area not cured
Smell of UV ink becomes noticeable
Media not detected correctly
LCD Screen Shuts Off
Red Light Shines Inside the Printer
Forgot the Administrator Password
Parent topic: Solving Problems
124
Printer Does Not Turn On
If the printer does not turn on, try these solutions:
• Make sure the power cable is securely connected.
• Make sure the power outlet works by connecting the power cable for another electronic device.
Parent topic: Solving Printer Problems
Media not detected correctly
If the media is not detected properly:
• Make sure that the media is anchored to the flatbed.
• Make sure that the soft media has been loaded.
Parent topic: Solving Printer Problems
Solving Printer Problems
Related references
Media Settings
Related tasks
Start Printing
Printed area not cured
To enhance the printing process with Epson Edge Print Pro, you can add extra UV light. After printing,
select "Single Layer (UV Light Irradiation Only)" in the "Number and Order of Layering" settings to apply
additional UV lamp irradiation without printing.
Try exposing the printed media to sunlight to improve curing and reduce odor concerns.
Clean the UV light cover monthly. If ink sticks to it, the UV light's rays are blocked, making curing difficult.
Parent topic: Solving Printer Problems
Related tasks
Cleaning the UV Light Cover
Smell of UV ink becomes noticeable
It is recommended to replace the air filters every six months.
Parent topic: Solving Printer Problems
125
Related references
Optional Equipment and Replacement Parts
Related tasks
Replacing Air Filters
Media not detected correctly
If the media is not detected properly:
• Make sure that the media is anchored to the flatbed.
• Make sure that the soft media has been loaded.
Parent topic: Solving Printer Problems
Solving Printer Problems
Related references
Media Settings
Related tasks
Start Printing
LCD Screen Shuts Off
If the LCD screen shuts off intermittently, the printer may be in sleep mode. Try these solutions:
• Press any of the buttons on the control panel to reactivate the display. Then perform a hardware
operation such as opening the printer cover or sending a job to the printer.
• You can adjust the delay time before the product enters sleep mode in the Basic Settings menu.
Parent topic: Solving Printer Problems
Related references
Basic Settings Menu
Red Light Shines Inside the Printer
The red light always shines inside the printer. This is normal.
Parent topic: Solving Printer Problems
126
Forgot the Administrator Password
The preset value for the administrator password is the product serial number. Check the label on the
back of the product to locate the serial number. We recommend that you change the preset password as
soon as possible to prevent unauthorized access.
If you forgot the administrator password you created during network setup, contact Epson for support.
Parent topic: Solving Printer Problems
Related references
Where to Get Help (Latin America)
Where to Get Help (U.S. and Canada)
Solving Printing Problems
Check these sections if you have problems printing with your product.
Nothing Prints
Cannot Print Over a Network
Print Head Moves But Nothing Prints
Parent topic: Solving Problems
Nothing Prints
If you have sent a print job and nothing prints, try these solutions:
• Make sure your printer is turned on.
• Make sure any interface cables are connected securely at both ends. If you have a spare cable, try
connecting with the spare cable.
• Check the model and specifications of the interface cable to see if the cable is appropriate for your
computer and printer.
• If you connected your printer to a USB hub, make sure it is a first-tier hub. If it still does not print,
connect your printer directly to your computer instead of the hub.
• Make sure the USB hub is recognized correctly on the computer. Disconnect all USB hubs from the
computer and connect the printer directly to the computer's USB port.
• Make sure the USB cable length does not exceed 10 feet (3 m).
Parent topic: Solving Printing Problems
127
Related references
Interface Specifications
Cannot Print Over a Network
If you cannot print over a network, try these solutions:
• Make sure that your printer is turned on.
• If you are using TCP/IP, make sure the printer's IP address is set correctly for your network. If your
network does not assign IP addresses using DHCP, set the IP address manually.
• Check your wired LAN router or access point to see if the LED for the port to which your printer is
connected is on or flashing. If the link LED is off, try the following:
• Make sure the Ethernet cable is securely connected to your printer and to your router, access point,
switch, or hub.
• Try connecting your printer to a different port or a different router, access point, switch, or hub.
• Try connecting with a different Ethernet cable.
• Try printing to your printer from another computer on the network.
Parent topic: Solving Printing Problems
Related references
Interface Specifications
Where to Get Help (Latin America)
Where to Get Help (U.S. and Canada)
Print Head Moves But Nothing Prints
If the printhead is moving and nothing prints, try these solutions:
• Print a nozzle check pattern. If the pattern does not print correctly, clean the printhead again. (If the
printer has not been used for a long time the nozzles may be clogged.)
Parent topic: Solving Printing Problems
Solving Print Quality Problems
Check these sections if you have problems with print quality.
Nozzle Check Pattern Prints Incorrectly
Overall Print Quality Is Poor
Outlines of Overlapping areas are Blurred
128
White Ink Quality Is Poor
Parent topic: Solving Problems
Nozzle Check Pattern Prints Incorrectly
If the nozzle check pattern does not print correctly, try these solutions:
• Clean the printhead and print the check pattern again.
• If the printer has not been used for a long time, nozzles may be dried and clogged. Turn the printer on
at least once every two weeks to prevent the nozzles from clogging.
Parent topic: Solving Print Quality Problems
Related tasks
Cleaning the Printhead
Performing a Nozzle Check
Related topics
Shaking and Replacing Ink Packs
Overall Print Quality Is Poor
If you notice that your print quality is uneven, too light, too dark, or there are lines in the print (banding),
try these solutions:
• Run a nozzle check to see if any of the printhead nozzles are clogged. Then clean the printhead, if
necessary.
• Ensure the unit is put on a suitable table or location. Printing will be disrupted if the printer is
unbalanced by shaking or vibration.
• Make sure not to rest your elbow on the printer while it's printing. Printing will be disrupted if the printer
is unbalanced due to shaking or vibration.
• The printer should be installed out of direct sunlight, as not doing so could cause the printhead nozzles
to clog.
• Perform gantry alignment.
• Make sure your ink packs have not expired. For best results, use ink packs before the expiration date
printed on the package (within a year of installation in the printer). Replace expired ink packs with new
ones.
• Make sure you are using genuine Epson ink supply units (ink packs). If you use non-Epson ink packs,
printouts may be faint, or the color of the printed image may be uneven because the remaining ink
level is not correctly detected.
129
• Shake the ink packs thoroughly before installing them in the printer. To maintain optimum print quality,
remove and shake the installed white ink pack at the start of every working day or when a message is
displayed. Shake the color ink packs every two weeks. Varnish does not need to be shaken.
• Compare the printed result with the image on your computer screen. Since monitors and printers
produce colors differently, printed colors and screen colors do not always look the same.
• Make sure that the printer cover is closed during printing.
• Check the ink levels on the LCD screen. Replace any ink packs that are low on ink.
• If the printer cover is opened while printing, the printhead stops suddenly, causing unevenness in
color. Do not open the printer cover while printing.
Parent topic: Solving Print Quality Problems
Related references
Optional Equipment and Replacement Parts
Media Settings
Related tasks
Performing a Nozzle Check
Cleaning the Printhead
Cleaning the Printhead
Aligning the Printhead
Related topics
Shaking and Replacing Ink Packs
Outlines of Overlapping areas are Blurred
If you encounter blurry outlines in overlapping areas, make sure to perform the following:
• Perform Printhead Alignment if the outlines of overlapping text or colors are blurred on flat media.
• When printing with a large media gap, make sure that you select the WG print quality option in Epson
Edge Print Pro. If the print results don't improve, perform the printhead alignment.
Parent topic: Solving Print Quality Problems
White Ink Quality Is Poor
If you notice that the white ink is uneven, too dark, too light, blurry, or unclear, try these solutions:
• To maintain optimum print quality, remove and shake the installed white ink packs at the start of every
working day or every 24 hours (or when a message is displayed).
130
• Run a nozzle check to see if any of the printhead nozzles are clogged. Then clean the printhead, if
necessary.
• Make sure your white ink packs have not expired. For best results, use ink packs before the expiration
date printed on the package (within a year of installation in the printer). Replace expired packs with
new ones.
• Try increasing the print resolution using Epson Edge Print Pro to increase the print quality by one.
• Try printing with layered white. White can also be compensated for by printing several layers of white
in a multi-layer printing process.
• If there is still not enough white or the white is uneven, try the following:
1. Run Cleaning (Heavy) on the white nozzles (Menu > Maintenance > Head Cleaning > Ink
Circulation Cleaning (White). Check the message, and then press Start.
2. Contact Epson support if you have executed Ink Circulation Cleaning (White) two or more times,
but the previous white still does not return.
Parent topic: Solving Print Quality Problems
Related references
Where to Get Help (Latin America)
Where to Get Help (U.S. and Canada)
Media Settings
Handling White Ink
Related tasks
Cleaning the Printhead
Aligning the Printhead
Cleaning the UV Light Cover
Related topics
Shaking and Replacing Ink Packs
Uninstall Your Product Software
If you have a problem that requires you to uninstall and re-install your software, follow the instructions for
your operating system.
• Log in to an account with administrative privileges, such as a Computer administrator account.
• Enter the administrator password when prompted and continue with the rest of the operation.
• Close any other applications that are currently running.
131
• After removing the Epson communications drivers, restart the computer if you reinstall them.
Uninstalling Product Software - Windows
Uninstalling Product Software - Mac
Parent topic: Solving Problems
Uninstalling Product Software - Windows
You can uninstall and then re-install your printer software to solve certain problems.
1. Turn off the product.
2. Disconnect any interface cables.
3. Close all applications running on your computer.
4. Do one of the following:
• Windows 11: Click , then search for Settings and select it. Select Apps or System > Apps &
features. Then select the program you want to uninstall and select Uninstall.
• Windows 10: Right-click and select Control Panel > Programs > Programs and Features.
Select the uninstall option for your Epson product, then select Uninstall/Change.
Note: If you see a User Account Control window, click Yes or Continue.
Select your product again, if necessary, then select OK, and click Yes to confirm the
uninstallation.
• Windows 8.x: Navigate to the Apps screen and select Control Panel > Programs > Programs
and Features. Select the uninstall option for your Epson product, then select Uninstall/Change.
Note: If you see a User Account Control window, click Yes or Continue.
Select your product again, if necessary, then select OK, and click Yes to confirm the
uninstallation.
5. Restart your computer, then re-install your software.
Note: If re-installing your product software does not solve a problem, contact Epson support.
Parent topic: Uninstall Your Product Software
132
Related references
Where to Get Help (U.S. and Canada)
Where to Get Help (Latin America)
Uninstalling Product Software - Mac
In most cases, you do not need to uninstall your product software before re-installing it. However, you
can download the Uninstaller utility from the Epson support website to uninstall your product software as
described here.
Note: If re-installing your product software does not solve a problem, contact Epson support.
1. To download the Uninstaller utility, visit epson.com/support (U.S.), epson.ca/support (Canada), or
latin.epson.com/support (Latin America) and select your product.
2. Click Downloads.
3. Select your operating system, click Utilities, locate the Uninstaller utility, and click Download. (If
you do not see an Uninstaller utility, search for "Uninstaller" using the site search field.)
4. Run the file you downloaded.
5. Double-click the Uninstaller icon.
6. In the Epson Uninstaller screen, select the checkbox for each software program you want to
uninstall.
7. Click Uninstall.
8. Follow the on-screen instructions to uninstall the software.
9. Reinstall your product software.
Note: If you uninstall the printer driver and your product name remains in the Print & Fax, Print & Scan,
or Printers & Scanners window, select your product name and click the – (remove) icon to remove it.
Parent topic: Uninstall Your Product Software
Related references
Where to Get Help (U.S. and Canada)
Where to Get Help (Latin America)
133
Where to Get Help (U.S. and Canada)
Epson provides technical support and information on the installation, configuration, and operation of
professional printing products through the Epson Preferred Limited Warranty Plan. Dial (888) 377-6611,
7 a.m. to 4 p.m., Pacific Time, Monday through Friday. Days and hours of support are subject to change
without notice.
Note: If you experience difficulty with the toll-free number, call (562) 276-1305 (U.S.).
Before you call, make sure you have your printer serial number and proof of purchase.
Visit epson.com/support (U.S.) or epson.ca/support (Canada) and select your product for solutions to
common problems. You can download drivers, firmware, and documentation, get FAQs and
troubleshooting advice, or e-mail Epson with your questions.
Note: For help using any other software on your system, see the documentation for that software for
technical support information.
Purchase Supplies and Accessories
You can purchase genuine Epson ink, paper, and accessories from an Epson authorized reseller. To
find the nearest reseller, visit proimaging.epson.com (U.S.) or proimaging.epson.ca (Canada), select
your product series and product, and click the Where to Buy button. Or call 800-GO-EPSON (800-463-
7766) in the U.S. or 800-807-7766 in Canada.
Parent topic: Solving Problems
Where to Get Help (Latin America)
If you need additional help with your Epson product, contact Epson.
Epson provides these technical support services:
Internet Support
Visit Epson's support website at latin.epson.com/support and select your product for solutions to
common problems. You can download drivers, firmware, and documentation, get FAQs and
troubleshooting advice, or e-mail Epson with your questions.
Note: For help using any other software on your system, see the documentation for that software for
technical support information.
134
Speak to a Support Representative
Before you call Epson for support, please have the following information ready:
• Product name
• Product serial number (located on a label on the product)
• Proof of purchase (such as a store receipt) and date of purchase
• Computer configuration
• Description of the problem
Then call:
Country Telephone
Argentina (54 11) 5167-0300
0800-288-37766
Bolivia* 800-100-116
Brazil
Chile (56 2) 2484-3400
Colombia Bogota: (57 1) 602-4751
Other cities: 01-8000-915235
Costa Rica 800-377-6627
Ecuador* 1-800-000-044
El Salvador* 800-6570
Guatemala* 1-800-835-0358
Mexico Mexico City: (52 55) 1323-2052
Other cities: 800-087-1080
Nicaragua* 00-1-800-226-0368
Panama* 00-800-052-1376
Paraguay 009-800-521-0019
Peru Lima: (51 1) 418-0210
Other cities: 0800-10-126
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Country Telephone
Uruguay 00040-5210067
* Contact your local phone company to call this toll-free number from a mobile phone.
If your country does not appear in the list, contact the sales office in the nearest country. Toll or long
distance charges may apply.
Purchase Supplies and Accessories
You can purchase genuine Epson ink, paper, and accessories from an Epson authorized reseller. To
find the nearest reseller, visit latin.epson.com or call your nearest Epson sales office.
Parent topic: Solving Problems
Related references
Where to Get Help (U.S. and Canada)
Where to Get Help (Latin America)
136
Technical Specifications
These sections list the technical specifications for your product.
Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S.) or
this site (Canada) for information on how to return your Epson products for proper disposal.
Epson Edge Dashboard
Epson Edge Print Pro
Web Config
Windows System Requirements
Mac System Requirements
Printer Specifications
Ink Specifications
Dimension Specifications
Electrical Specifications
Environmental Specifications
Interface Specifications
Network Interface Specifications
Cleaning Ink Supply Units Specifications
Safety and Approvals Specifications
Epson Edge Dashboard
Make sure that the computer running the Epson Edge Dashboard meets the specified requirements;
otherwise, the software won't be able to monitor the printer accurately.
Note:
• Make sure to disable the hibernate function on your computer
• Disable the sleep function to keep the computer active at all times
Parent topic: Technical Specifications
137
Epson Edge Print Pro
Epson Edge Print Pro installation requires a high-spec computer to run other applications
simultaneously, such as Adobe Illustrator.
Operating systems Windows 8.1 x64 / Windows 10 x64 / Windows 11
CPU Intel
®
Core™ i3 3.0 GHz or faster (released after
April 2014)
Available memory capacity 8 GB or more
Storage(free space during installation) 50 GB or more
Display resolution 1280 x 1024 or better
Additionally, Epson Edge Print Pro typically handles several gigabytes of data, which can increase to
several tens of gigabytes for long, high-quality print jobs. Therefore, we recommend using a computer
with a hard disk with enough extra memory capacity.
Parent topic: Technical Specifications
Web Config
The following is a list of supported browsers. Please ensure you are using the latest version of your
browser:
• Internet Explorer 11
• Microsoft Edge
• Firefox
• Chrome
• Safari
Parent topic: Technical Specifications
Windows System Requirements
To use your product and its software, your computer should meet these requirements.
138
Microsoft Windows OS
version
(64-bit compatible)
Windows 7 SP1, Windows 7 x64 SP1, Windows 8, Windows 8 x64, Windows
8.1, Windows 8.1 x64, Windows 10, Windows 10 x64, Windows 11
CPU Intel Core 2 Duo 2.5GHz or more
Memory 1GB or more
Hard disk space
available
2GB or more
Display resolution 1280 × 1024 or higher
Browser Internet Explorer 11, Microsoft Edge
Note: For the latest product software available for your operating system, visit the Epson support site at
epson.com/support (U.S.), epson.ca/support (Canada), or latin.epson.com/support (Latin America),
select your product, and select Downloads.
Parent topic: Technical Specifications
Mac System Requirements
To use your product and its software, your Mac should meet these requirements.
OS X version Mac OS X 10.7 Lion or later
CPU Intel Core 2 Duo 2.5GHz or more
Memory 1GB or more
Hard disk space
available
2GB or more
Display resolution 1280 ×1024 or higher
Browser Safari 6 or later
Note: For the latest product software available for your operating system, visit the Epson support site at
epson.com/support (U.S.), epson.ca/support (Canada), or latin.epson.com/support (Latin America),
select your product, and select Downloads.
Parent topic: Technical Specifications
139
Printer Specifications
Printing method On-demand ink jet
Nozzle configuration
White: 180 nozzles × 2 rows × 2 colors
Varnish: 180 nozzles × 2 rows × 2 colors
Color: 180 nozzles × 4 colors
Resolution 1440 × 1440 dpi maximum
Control code ESC/P raster (undisclosed command)
Platen feed method Gantry type
Built-in memory 1GB
Parent topic: Technical Specifications
Ink Specifications
Note: This printer is designed for use with Epson ink packs only, not third-party ink packs or ink. Other
brands of ink supplies are not compatible and, if described as compatible, may not function properly or
continuously.
The included initial ink packs are designed for reliable printer setup and cannot be used as replacement
ink packs or resold. After setup, the remaining ink is available for printing. Yields are based on ISO
24711 in default mode, printing continuously. Yields vary due to print images, settings, and
temperatures. Printing infrequently or primarily with one color reduces yields. All ink packs must be
installed with ink for printing and printer maintenance. For print quality, some ink remains in replaced ink
packs.
Type Dedicated ink supply units (ink packs)
UltraChrome DG2 ink
Types of Ink UV curable Ink
Use by date See the expiration date printed on the package (when stored at
normal temperatures)
140
Temperature Operating: 50 to 86 °F (10 to 30 °C)
Storage (in package and after installation in printer):
–4 to 104 °F (–20 to 40 °C); within 4 days at –4 °F (–20 °C) and 1
month at 104 °F (40 °C)
Transporting (in package):
–4 to 140 °F (–20 to 60 °C); within 4 days at –4 °F (–20 °C), 1 month
at 104 °F (40 °C), and 72 hours at 140 °F (60 °C)
Dimensions Width: 3.2 inches (81 mm)
Depth: 10.3 in. (261 mm)
Height: 0.98 in. (25 mm)
Capacity 4.7 ounces (140 ml)
Note: Do not refill the ink.
Parent topic: Technical Specifications
Dimension Specifications
Height 16.8 inches (426 mm)
Printer cover open: 37 inches (942 mm)
Width 27.5 inches (699 mm)
Depth 27.5 inches (699 mm)
Weight
(approximately)
130 lb (59 kg)
(ink supply unit, air filters, and wiper unit are not included)
Parent topic: Technical Specifications
Electrical Specifications
Rated voltage AC 100 to 240 V
Rated frequency range 50/60 Hz
141
Rated current 3.8 - 6.4 A
Power consumption Printing: 170 W (approximately)
Ready mode: 80 W (approximately)
Sleep mode: 2.6 W (approximately)
Power off mode: 0.1 W (approximately)
Parent topic: Technical Specifications
Environmental Specifications
Temperature Operating: 59 to 86 °F (15 to 30 °C)
Operating (recommended): 68 to 77 °F (20 to 25 °C)
Storage (before unpacking):
–4 to 104 °F (–20 to 40 °C); within 120 hours at 140 °F (60 °C) and 1
month at 104 °F (40 °C)
Storage (after unpacking):
–4 to 104 °F (–20 to 40 °C); within 1 month at 104 °F (40 °C)
Note: Make sure you use the printer at an altitude of 6561 feet (2000
m) or less.
Humidity
(non-condensing)
Operating: 20 to 80% RH
Operating (recommended): 40 to 60% RH
Storage: 5 to 85% RH
Parent topic: Technical Specifications
Interface Specifications
USB Interface SuperSpeed USB
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Ethernet Standards IEEE802.3i (10BASE-T)
IEEE802.3u (100BASE-TX)
IEEE802.3ab (1000BASE-T)
IEEE802.3az (supports energy-saving models); connected device
should comply with IEEE802.3az standards
Note: Use a category 5e or higher shielded twisted pair cable for all
interfaces.
Parent topic: Technical Specifications
Network Interface Specifications
Wi-Fi
Standards IEEE802.11b/g/n (Recommend using IEEE802.11n/ac connections
when printing.)
Securities WEP (64/128bit)
WPA-PSK (TKIP)
WPA2-PSK (AES) (complies with WPA2 standards with support for
WPA/WPA2 Personal)
WPA3-SAE
WPA2-Enterprise (AES) (EAP-TLS/PEAPTLS/PEAPMSCHAPv2/EAP-
TTLS)
WPA3-Enterprise
Frequency range IEEE802.11b/g: 2.4 GHz
IEEE802.11n: 2.4 GHz (HT20 only)
IEEE 802.11a/n/ac: 5 GHz
Communication mode Infrastructure
Wi-Fi Direct (Simple AP) (not supported for IEEE802.11b)
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Network Printing
Protocols/Functions
FTP printing
Windows:
• EpsonNet Print (IPv4 only)
• Standard TCP/IP (IPv4/IPv6)
• WSD Printing (IPv4/IPv6)
• IPP Printing (IPv4/IPv6)
• IPPS Printing (IPv4/IPv6)
Mac:
• Bonjour (IPv4/IPv6)
• IPP Printing (IPv4/IPv6)
• IPPS Printing (IPv4/IPv6)
Security Protocols SSL/TLS (HTTPS Server/Client, IPPS)
IEEE802.1X
IPsec/IP Filtering
SMTPS (STARTTLS, SSL/TLS)
SNMPv3
Ethernet
Standards IEEE802.3i (10BASE-T)
IEEE802.3u (100BASE-TX)
IEEE802.3ab (1000BASE-T) (Recommend using a 1000BASE-T
connection when printing.)
IEEE802.3az (Energy Efficient Ethernet); connected device should
comply with IEEE802.3az standards
Note: Use a category 5e or higher shielded twisted pair cable for all interfaces.
Warning:
• This is a class A product. In a domestic environment this product may cause radio interference in
which case the user may be required to take adequate measures.
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• To prevent radio interference to the licensed service, this device is intended to be operated indoors
and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is
installed outdoors is subject to licensing.
Parent topic: Technical Specifications
Cleaning Ink Supply Units Specifications
Use by date See the expiration date printed on the package (when stored at
normal temperatures)
Temperature Operating: 50 to 86 °F (10 to 30 °C)
Storage (in package and after installation in printer):
–4 to 104 °F (–20 to 40 °C); within 4 days at –4 °F (–20 °C) and 1
month at 104 °F (40 °C)
Transporting (in package):
–4 to 140 °F (–20 to 60 °C); within 4 days at –4 °F (–20 °C), 1 month
at 104 °F (40 °C), and 72 hours at 140 °F (60 °C)
Dimensions Width: 3.2 inches (81 mm)
Depth: 10.3 inches (261 mm)
Height: 0.98 inches (25 mm)
Capacity 4.7 ounces (140 ml)
Note: Do not refill the ink.
Parent topic: Technical Specifications
Safety and Approvals Specifications
United States Safety: UL62368-1
EMC: FCC part 15 Subpart B class A
Canada Safety: CAN/CSA C22.2 No. 62368-1
EMC: ISED ICES-003 Class A
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Notices
Check these sections for important notices about your product.
Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S.) or
this site (Canada) for information on how to return your Epson products for proper disposal.
Important Safety Instructions
FCC Compliance Statement
Binding Arbitration and Class Waiver
Trademarks
Copyright Notice
Important Safety Instructions
Before using your Epson product, read and follow these safety instructions.
List of Safety Symbols on the Product
General Product Safety Instructions
LCD Screen Safety Instructions
Wireless Connection Safety Instructions
Parent topic: Notices
List of Safety Symbols on the Product
The following table lists the meaning of the safety symbols labeled on the product. Make sure that you
completely understand the meaning of symbols on this product before using it.
Symbol Description
Stand-by
To identify the switch or switch position by means of which part of the product is
switched on in order to bring it into the stand-by condition.
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Symbol Description
General prohibition
To identify actions or operations that are prohibited.
Contact prohibition
To indicate injury that could occur due to touching a specific part of the
equipment.
Caution, risk of danger
To identify general caution when using the product.
Caution, keep hands clear
To identify a part of the product that should not be touched.
Wear protective glasses
Wear protective glasses when indicated.
Wear gloves
Wear gloves when indicated
Wear a mask
Wear a marks when indicated
Alternating current
To indicate on the rating plate that the product is suitable for alternating current
only; to identify relevant terminals.
Delicate items
To identify a part of the product that should be handled with special care.
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Parent topic: Important Safety Instructions
General Product Safety Instructions
• Be sure to follow all warnings and instructions marked on the product.
• Except as specifically explained in your documentation, do not attempt to service the product yourself.
• Do not install or store the product in an unstable location or a location subject to vibrations from other
equipment. The product could fall or tip over and cause an injury.
• Do not install the product in locations subject to oily smoke and dust, or in locations subject to humidity
or where it could easily get wet. An electric shock or fire could occur.
• Use the product in a sufficiently ventilated area. The smell and vapor of ink and cleaning liquid may
cause discomfort. If you feel unwell, take the following actions. Move to an area with fresh air. Wear a
protective mask. If breathing is difficult or has stopped, perform artificial respiration immediately and
seek medical attention.
• Never try to repair the printer yourself as this is extremely dangerous.
• Keep children away from this product, otherwise injury may occur.
• Place the product on a flat, stable surface that extends beyond its base in all directions. It will not
operate properly if it is tilted or at an angle.
• Leave enough room around the product for sufficient ventilation. Do not block or cover openings in the
cabinet or insert objects through the slots.
• Do not tilt the product more than 10 degrees in any direction while moving it. Doing so may cause the
product to fall and cause damage or personal injury.
• Avoid locations that are subject to rapid changes in heat or humidity, shocks or vibrations, or dust.
• To ensure the colors you want to print, maintain a constant room temperature of 59 to 86 ˚F (15 to 30
˚C).
• Do not place or store the product outdoors.
• Do not place the product near excessive heat sources or in direct sunlight.
• Do not obstruct the vents on the product. If the vents are obstructed, the internal temperature could
rise and cause a fire.
• Do not cover the product with a cloth or install it in a location with poor ventilation.
• Do not attempt to move the product alone; three people are required to move the product.
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• When lifting the product, make sure you lift with your hands at the correct locations; otherwise, the
product may fall or you may be injured. See the link below or the Start Here sheet for details on lifting
the product.
• Use correct posture when lifting the product.
• Make sure to remove all packing materials from the product and installation area.
• When placing the product on a stand with casters, make sure the casters are secured before you
perform any work so that they do not move. If the stand moves while you are performing any work, it
could cause an injury.
• When moving the product, make sure it is turned off, the power cables are unplugged from the outlets,
and all connecting cables have been removed. Avoid steps and uneven surfaces. If cables are
damaged, an electric shock or fire could occur.
• Do not use the product in locations with volatile substances such as alcohol or thinner, or near open
flames. An electric shock or fire could occur.
• Do not use the product if it is giving off smoke or if you notice any abnormal odors or noises. An
electric shock or fire could occur. If any abnormalities occur, turn off the power and unplug the power
cable immediately, then contact Epson support.
• The product uses a lamp that emits ultraviolet (UV) light, so observe the following precautions. Do not
look directly at the lamp. Do not look at the UV light for a long time. Do not expose your skin to UV
light. Failure to observe the above precautions may cause the following disorders. Eye disorders such
as eye pain or decreased vision. Skin disorders such as inflammation and skin cancer.
• Do not spill liquid on the product or use the product with wet hands.
• Do not insert or unplug the plug with wet hands.
• Do not use the printer in an environment where flammable gas or explosive gas may exist.
• Do not use aerosol products that contain flammable gases inside or around the product. Doing so may
cause fire.
• Keep the product away from potential sources of electromagnetic interference, such as loudspeakers
or the base units of cordless telephones.
• When connecting the product to a computer or other device with a cable, ensure the correct
orientation of the connectors. Each connector has only one correct orientation. Inserting a connector
in the wrong orientation may damage both devices connected by the cable.
• Use only the type of power source indicated on the product's label.
• Use only the power cord that comes with the product. Use of another cord may cause fires or shock.
Do not use the cord with any other equipment. Do not modify the cord.
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• Place the product near a wall outlet where the plug can be easily unplugged.
• Make sure the plug is fully inserted into the outlet.
• Connect your product to a properly grounded power outlet. Avoid plugging the product into an outlet
on the same circuit as a photo copier or air control system that regularly switches on and off, or on an
outlet controlled by a wall switch or timer.
• Connect all equipment to properly grounded power outlets.
• Be sure your power cable meets relevant safety standards of the area where you plan to use it.
• Do not connect the power cable to a power strip or a multi-outlet extension cord; otherwise an electric
shock or fire could occur. Supply power directly from a household power outlet (100 V AC).
• When connecting cables or optional accessories, make sure they are installed in the correct direction
and that you follow the procedures exactly. A fire or an injury could occur.
• Do not let the power cable become damaged or frayed. Place it to avoid abrasions, cuts, fraying,
crimping, and kinking. Do not place objects on top of it and do not allow it to be stepped on or run over.
Be careful to keep the cord straight at each end.
• Do not modify the power cable. Do not place anything heavy on the power cable. Do not bend, twist, or
pull forcefully on the power cable. Do not route power cable near heaters.
• If you use an extension cord with the product, make sure the total ampere rating of the devices
plugged into the extension cord does not exceed the cord's ampere rating. Also, make sure the total
ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere
rating.
• If damage occurs to the plug, replace the cord set or consult a qualified electrician. If there are fuses in
the plug, make sure you replace them with fuses of the correct size and rating.
• Unplug the product and refer servicing to qualified service personnel under the following conditions: if
the power cord or plug is damaged; if liquid has entered the product; if the product has been dropped
or the cabinet damaged; if the product does not operate normally or exhibits a distinct change in
performance. Adjust only those controls that are covered by the operating instructions.
• When connecting cables, make sure they are installed in the correct direction and that you follow the
procedures exactly.
• If any foreign objects or liquids enter the printer, stop using it immediately. An electric shock or fire
could occur. Turn off the power and unplug the power cable immediately and then contact Epson
support.
• Always turn off the product using the power button, and wait until the power light stops flashing before
unplugging the product or cutting off power to the electrical outlet.
• If you will not be using the product for a long period, unplug the power cord from the electrical outlet.
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• When unplugging the plug, grip the plug itself; do not pull the power cord.
• Unplug the plug regularly and clean between the blades and around the base of the blades. If the plug
is plugged in for an extended period of time, dust collects around the base of the blades and a short
circuit or fire could occur.
• Do not use the plug if dust or any other foreign objects have adhered to the plug; otherwise an electric
shock or fire could occur.
• Do not put your hands inside the product and be careful not to trap your hands or fingers when
opening or closing the product cover.
• Do not disassemble anything except as indicated in the product's documentation.
• Do not touch any areas inside the product except for those indicated in the product's documentation;
otherwise, you may be shocked or burned.
• Do not sit on the product or place heavy objects on top of it.
• Do not insert or drop metallic or flammable items into the openings on the product.
• When storing or transporting the product, do not tilt it, stand it on its side, or turn it upside down;
otherwise ink may leak.
• When opening or closing the printer cover, keep your hands away from the joints between the cover
and the body of the product.
• If ink contacts your skin or enters your eyes or mouth, immediately take the following actions. If ink
adheres to your skin, immediately wash it off using soap and water. If ink enters your eyes, rinse
immediately with water. Failure to observe this precaution could result in bloodshot eyes or mild
inflammation. If problems persist, consult a physician immediately. If ink enters your mouth, consult a
physician immediately.
• Wear protective eyewear, gloves, a mask, protective clothing, and other protective equipment when
performing maintenance or ink charging or when handling printed materials with uncured ink. Take the
following actions if ink or cleaning liquid contact your skin or enter your eyes or mouth. If fluid adheres
to your skin, immediately wash it off using large volumes of soapy water. Consult a physician if the
skin appears irritated or discolored. If fluid enters your eyes, rinse immediately with water. Failure to
observe this precaution could result in bloodshot eyes or mild inflammation. If problems persist,
consult with a physician. If fluid enters your mouth, consult a physician immediately. If fluid is
swallowed, do not force the person to vomit, and consult with a physician immediately. If the person is
forced to vomit, fluid may get caught in the trachea, which can be dangerous.
• Store the ink supply unit, cleaning ink supply unit, ink charging tool, wiper unit, and air filter out of the
reach of children.
152
• Do not shake the ink supply unit, cleaning ink supply unit, ink charging tool, wiper unit, or air filter too
forcefully. Shaking or waving around these items too forcefully could cause them to leak ink or
cleaning liquid.
• Do not rub your hands along the edges of the thin media. The edges of the thin media are sharp and
can cause injury.
• Avoid contacting uncured ink with your skin. It may have harmful effects on the human body, such as
causing allergic skin reactions.
• Do not disassemble the ink supply unit, cleaning ink supply unit, ink charging tool, wiper unit,or air
filter. Ink or cleaning liquid from the disassembled units could enter your eyes or adhere to your skin.
• After clearing media jams or performing maintenance work, make sure the UV light cover is free of
flammable materials such as pieces of paper or dust. Failure to do so may result in smoke or fire
during printing. Be sure to remove any pieces of paper or dust.
Note: The lithium batteries in this product contain Perchlorate Material - special handling may apply.
Click here for details.
Parent topic: Important Safety Instructions
LCD Screen Safety Instructions
• Use only a dry, soft cloth to clean the LCD screen. If it is very dirty, soak a soft cloth with some diluted
neutral detergent, wring it out thoroughly, wipe off the dirt, and then dry it with a dry, soft cloth. Do not
use volatile chemicals such as thinner, benzene, or alcohol. Doing so may damage the panel surface.
• Touch the panel with your finger. The panel only reacts when you touch it with your finger.
• If the LCD screen is damaged, contact Epson. If the liquid crystal solution gets on your skin,
immediately wipe it off and then wash the area with large volumes of soapy water. If the liquid crystal
solution gets into your eyes, flush them with water for at least 15 minutes and see a doctor
immediately. If the liquid crystal solution gets in your mouth, rinse your mouth out with water and see a
doctor immediately. If swallowed, drink a large amount of water, induce vomiting, and see a doctor
immediately.
• Do not press too hard on the LCD screen or subject it to heavy impacts.
• Do not use a pointy or sharp object, such as a pen or your fingernail, to operate the LCD screen.
• If the LCD screen chips or cracks, do not touch or attempt to remove the broken pieces; contact
Epson.
• Do not subject your product to sudden changes in temperature or humidity; this may cause
condensation to develop inside the LCD screen and degrade its performance.
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• The LCD screen may contain a few small bright or dark spots, and may display uneven brightness.
These are normal and do not indicate the screen is damaged in any way.
Parent topic: Important Safety Instructions
Wireless Connection Safety Instructions
Radio waves from this product may adversely affect the operation of medical equipment or automatically
controlled devices, such as pacemakers, automatic doors or fire alarms. When using this product near
such devices or inside a medical facility, follow the directions from authorized staff members at the
facility, and follow all posted warnings and directions on the device to avoid causing an accident.
Parent topic: Important Safety Instructions
FCC Compliance Statement
WARNING: This is a Class A product. In a domestic environment this product may cause radio
interference, in which case the user may be required to take adequate measures.
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in which case the user will be
required to correct the interference at his own expense.
FCC CAUTION: Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter.
This device complies with part 15 of FCC Rules and Innovation, Science and Economic Development
Canada’s license-exempt RSSs. Operation is subject to the following two conditions: (1) this device may
not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
Le présent appareil est conforme à la partie 15 des règles de la FCC et aux normes des CNR
d'Innovation, Sciences et D éveloppment économique Canada applicables aux appareils radio exempts
de licence. L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne doit pas produire
de brouillage, et (2) l'appareil doit accepter tout brouillage subi, même si le brouillage est susceptible
d'en compromettre le fonctionnement.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency
154
energy and, if not installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
This equipment complies with FCC/ISED radiation exposure limits set forth for an uncontrolled
environment and meets the FCC radio frequency (RF) Exposure Guidelines and RSS-102 of the ISED
radio frequency (RF) Exposure rules. This equipment should be installed and operated keeping the
radiator at least 7.9 inches (20 cm) or more away from person’s body.
Cet équipement est conforme aux limites d’exposition aux rayonnements énoncées pour un
environnement non contrôlé et respecte les règles les radioélectriques (RF) de la FCC lignes directrices
d'exposition et d’exposition aux fréquences radioélectriques (RF) CNR-102 de l’ISED. Cet équipement
doit être installé et utilisé en gardant une distance de 20 cm ou plus entre le radiateur et le corps humain.
To prevent radio interference to the licensed service, this device is intended to be operated indoors and
away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed
outdoors is subject to licensing.
For Canadian Users
The device for operation in the band 5150–5250 MHz is only for indoor use to reduce the potential for
harmful interference to co-channel mobile satellite systems; Users should also be advised that high-
power radars are allocated as primary users (i.e. priority users) of the bands 5250-5350 MHz and 5650-
5850 MHz and that these radars could cause interference and/or damage to LE-LAN devices.
Les dispositifs fonctionnant dans la bande de 5 150 à 5 250 MHz sont réservés uniquement pour une
utilisation à l'intérieur afin de réduire les risques de brouillage préjudiciable aux systèmes de satellites
mobiles utilisant les mêmes canaux. Les utilisateurs devraient aussi être avisés, d’une part, que les
utilisateurs de radars de haute puissance sont désignés utilisateurs principaux (c.-à-d., qu'ils ont la
priorité) des bandes de 5 250 à 5 350 MHz et de 5 650 à 5 850 MHz et, d’autre part, que ces radars
pourraient causer du brouillage et/ou des dommages aux dispositifs de RL-EL.
Parent topic: Notices
155
Binding Arbitration and Class Waiver
1. DISPUTES, BINDING INDIVIDUAL ARBITRATION, AND WAIVER OF CLASS ACTIONS AND
CLASS ARBITRATIONS
1.1 Disputes. The terms of this Section 1 shall apply to all Disputes between you and Epson. The term
"Dispute" is meant to have the broadest meaning permissible under law and includes any dispute, claim,
controversy or action between you and Epson arising out of or relating to this Agreement, Epson
branded products (hardware and including any related software), or other transaction involving you and
Epson, whether in contract, warranty, misrepresentation, fraud, tort, intentional tort, statute, regulation,
ordinance, or any other legal or equitable basis. "DISPUTE" DOES NOT INCLUDE IP CLAIMS, or more
specifically, a claim or cause of action for (a) trademark infringement or dilution, (b) patent infringement,
(c) copyright infringement or misuse, or (d) trade secret misappropriation (an "IP Claim"). You and Epson
also agree, notwithstanding Section 1.6,that a court, not an arbitrator, may decide if a claim or cause of
action is for an IP Claim.
1.2 Binding Arbitration. You and Epson agree that all Disputes shall be resolved by binding arbitration
according to this Agreement. ARBITRATION MEANS THAT YOU WAIVE YOUR RIGHT TO A JUDGE
OR JURY IN A COURT PROCEEDING AND YOUR GROUNDS FOR APPEAL ARE LIMITED.
Pursuant to this Agreement, binding arbitration shall be administered by JAMS, a nationally recognized
arbitration authority, pursuant to its code of procedures then in effect for consumer related disputes, but
excluding any rules that permit joinder or class actions in arbitration (for more detail on procedure, see
Section 1.6 below). You and Epson understand and agree that (a) the Federal Arbitration Act (9 U.S.C.
§1, et seq.) governs the interpretation and enforcement of this Section 1, (b) this Agreement
memorializes a transaction in interstate commerce, and (c) this Section 1 shall survive termination of this
Agreement.
1.3 Pre-Arbitration Steps and Notice. Before submitting a claim for arbitration, you and Epson agree to
try, for sixty (60) days, to resolve any Dispute informally. If Epson and you do not reach an agreement to
resolve the Dispute within the sixty (60) days), you or Epson may commence an arbitration. Notice to
Epson must be addressed to: Epson America, Inc., ATTN: Legal Department, 3131 Katella Ave., Los
Alamitos, CA 90720 (the "Epson Address"). The Dispute Notice to you will be sent to the most recent
address Epson has in its records for you. For this reason, it is important to notify us if your address
changes by emailing us at [email protected] or writing us at the Epson Address above. Notice of
the Dispute shall include the sender's name, address and contact information, the facts giving rise to the
Dispute, and the relief requested (the "Dispute Notice"). Following receipt of the Dispute Notice, Epson
and you agree to act in good faith to resolve the Dispute before commencing arbitration.
1.4 Small Claims Court. Notwithstanding the foregoing, you may bring an individual action in the small
claims court of your state or municipality if the action is within that court's jurisdiction and is pending only
in that court.
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1.5 WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS. YOU AND EPSON AGREE THAT
EACH PARTY MAY BRING DISPUTES AGAINST THE OTHER PARTY ONLY IN AN INDIVIDUAL
CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR
REPRESENTATIVE PROCEEDING, INCLUDING WITHOUT LIMITATION FEDERAL OR STATE
CLASS ACTIONS, OR CLASS ARBITRATIONS. CLASS ACTION LAWSUITS, CLASS-WIDE
ARBITRATIONS, PRIVATE ATTORNEY-GENERAL ACTIONS, AND ANY OTHER PROCEEDING
WHERE SOMEONE ACTS IN A REPRESENTATIVE CAPACITY ARE NOT ALLOWED.
ACCORDINGLY, UNDER THE ARBITRATION PROCEDURES OUTLINED IN THIS SECTION, AN
ARBITRATOR SHALL NOT COMBINE OR CONSOLIDATE MORE THAN ONE PARTY'S CLAIMS
WITHOUT THE WRITTEN CONSENT OF ALL AFFECTED PARTIES TO AN ARBITRATION
PROCEEDING.
1.6 Arbitration Procedure. If you or Epson commences arbitration, the arbitration shall be governed by
the rules of JAMS that are in effect when the arbitration is filed, excluding any rules that permit arbitration
on a class or representative basis (the "JAMS Rules"), available at http://www.jamsadr.com or by calling
1-800-352-5267, and under the rules set forth in this Agreement. All Disputes shall be resolved by a
single neutral arbitrator, and both parties shall have a reasonable opportunity to participate in the
selection of the arbitrator. The arbitrator is bound by the terms of this Agreement. The arbitrator, and not
any federal, state or local court or agency, shall have exclusive authority to resolve all disputes arising
out of or relating to the interpretation, applicability, enforceability or formation of this Agreement,
including any claim that all or any part of this Agreement is void or voidable. Notwithstanding this broad
delegation of authority to the arbitrator, a court may determine the limited question of whether a claim or
cause of action is for an IP Claim, which is excluded from the definition of "Disputes" in Section 1.1
above. The arbitrator shall be empowered to grant whatever relief would be available in a court under
law or in equity. The arbitrator may award you the same damages as a court could, and may award
declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent
necessary to provide relief warranted by that party's individual claim. In some instances, the costs of
arbitration can exceed the costs of litigation and the right to discovery may be more limited in arbitration
than in court. The arbitrator's award is binding and may be entered as a judgment in any court of
competent jurisdiction.
You may choose to engage in arbitration hearings by telephone. Arbitration hearings not conducted by
telephone shall take place in a location reasonably accessible from your primary residence, or in Orange
County, California, at your option.
a) Initiation of Arbitration Proceeding. If either you or Epson decides to arbitrate a Dispute, both parties
agree to the following procedure:
(i) Write a Demand for Arbitration. The demand must include a description of the Dispute and the amount
of damages sought to be recovered. You can find a copy of a Demand for Arbitration at
http://www.jamsadr.com ("Demand for Arbitration").
(ii) Send three copies of the Demand for Arbitration, plus the appropriate filing fee, to: JAMS, 500 North
State College Blvd., Suite 600 Orange, CA 92868, U.S.A.
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(iii) Send one copy of the Demand for Arbitration to the other party (same address as the Dispute
Notice), or as otherwise agreed by the parties.
b) Hearing Format. During the arbitration, the amount of any settlement offer made shall not be disclosed
to the arbitrator until after the arbitrator determines the amount, if any, to which you or Epson is entitled.
The discovery or exchange of non-privileged information relevant to the Dispute may be allowed during
the arbitration.
c) Arbitration Fees. Epson shall pay, or (if applicable) reimburse you for, all JAMS filings and arbitrator
fees for any arbitration commenced (by you or Epson) pursuant to provisions of this Agreement.
d) Award in Your Favor. For Disputes in which you or Epson seeks $75,000 or less in damages exclusive
of attorney's fees and costs, if the arbitrator's decision results in an award to you in an amount greater
than Epson's last written offer, if any, to settle the Dispute, Epson will: (i) pay you $1,000 or the amount
of the award, whichever is greater; (ii) pay you twice the amount of your reasonable attorney's fees, if
any; and (iii) reimburse you for any expenses (including expert witness fees and costs) that your attorney
reasonably accrues for investigating, preparing, and pursuing the Dispute in arbitration. Except as
agreed upon by you and Epson in writing, the arbitrator shall determine the amount of fees, costs, and
expenses to be paid by Epson pursuant to this Section 1.6d).
e) Attorney's Fees. Epson will not seek its attorney's fees and expenses for any arbitration commenced
involving a Dispute under this Agreement. Your right to attorney's fees and expenses under Section
1.6d) above does not limit your rights to attorney's fees and expenses under applicable law;
notwithstanding the foregoing, the arbitrator may not award duplicative awards of attorney's fees and
expenses.
1.7 Opt-out. You may elect to opt-out (exclude yourself) from the final, binding, individual
arbitration procedure and waiver of class and representative proceedings specified in this
Agreement by sending a written letter to the Epson Address within thirty (30) days of your assent
to this Agreement (including without limitation the purchase, download, installation of the
Software or other applicable use of Epson Hardware, products and services) that specifies (i)
your name, (ii) your mailing address, and (iii) your request to be excluded from the final, binding
individual arbitration procedure and waiver of class and representative proceedings specified in
this Section 1. In the event that you opt-out consistent with the procedure set forth above, all
other terms shall continue to apply, including the requirement to provide notice prior to litigation.
1.8 Amendments to Section 1. Notwithstanding any provision in this Agreement to the contrary, you
and Epson agree that if Epson makes any future amendments to the dispute resolution procedure and
class action waiver provisions (other than a change to Epson's address) in this Agreement, Epson will
obtain your affirmative assent to the applicable amendment. If you do not affirmatively assent to the
applicable amendment, you are agreeing that you will arbitrate any Dispute between the parties in
accordance with the language of this Section 1 (or resolve disputes as provided for in Section 1.7, if you
timely elected to opt-out when you first assented to this Agreement).
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1.9 Severability. If any provision in this Section 1 is found to be unenforceable, that provision shall be
severed with the remainder of this Agreement remaining in full force and effect. The foregoing shall not
apply to the prohibition against class or representative actions as provided in Section 1.5. This
means that if Section 1.5 is found to be unenforceable, the entire Section 1 (but only Section 1)
shall be null and void.
Parent topic: Notices
Trademarks
EPSON
®
, PrecisionCore
®
, SureColor
®
, and UltraChrome
®
are registered trademarks of Seiko Epson
Corporation.
Epson Preferred
SM
is a service mark of Epson America, Inc.
Apple, Mac, macOS, and OS X are trademarks of Apple Inc., registered in the U.S. and other countries.
Microsoft and Windows are trademarks of the Microsoft group of companies.
Wi-Fi
®
and Wi-Fi Direct
®
are registered trademarks of Wi-Fi Alliance
®
.
General Notice: Other product names used herein are for identification purposes only and may be
trademarks of their respective owners. Epson disclaims any and all rights in those marks.
Parent topic: Notices
Copyright Notice
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,
without the prior written permission of Seiko Epson Corporation. The information contained herein is
designed only for use with this Epson product. Epson is not responsible for any use of this information as
applied to other products.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third
parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of:
accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this
product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and
maintenance instructions.
Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any
options or any consumable products other than those designated as Original Epson Products or Epson
Approved Products by Seiko Epson Corporation.
159
Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic
interference that occurs from the use of any interface cables other than those designated as Epson
approved Products by Seiko Epson Corporation.
This information is subject to change without notice.
A Note Concerning Responsible Use of Copyrighted Materials
Copyright Attribution
Parent topic: Notices
A Note Concerning Responsible Use of Copyrighted Materials
Epson encourages each user to be responsible and respectful of the copyright laws when using any
Epson product. While some countries' laws permit limited copying or reuse of copyrighted material in
certain circumstances, those circumstances may not be as broad as some people assume. Contact your
legal adviser for any questions regarding copyright law.
Parent topic: Copyright Notice
Copyright Attribution
© 2024 Epson America, Inc.
9/24
CPD-65024
Parent topic: Copyright Notice
