CAR12TC
INSTALLATION &
OWNER’S MANUA
Media Receiver with Android Auto
™
and Apple CarPlay
®
featuring a 11.6" digital TFT Display
L
Bluetooth
MP3
Safety Note
1
s
This is a safety feature to prevent driver distraction. In-dash video functions
will only operate when vehicle is in Park and the parking brake is engaged. It
is illegal in most jurisdictions for the driver to view video while the vehicle is
in motion.
• Make sure to ground the unit securely to the vehicle chassis ground
The SAFETY NOTICE is reminder to drive responsibly and safely while using your mobile phone device, or any apps that
are compatible with this unit.
It is highly recommended that your Jensen unit is installed by a professional installer or an authorized dealer.
This product is only for use in vehicles with 12VDC negative ground only.
To prevent damage or injury:
.
• Do not remove the top or bottom covers of the unit.
• Do not install the unit in a spot exposed to direct sunlight, excessive heat or the possibility of water splashing.
• Do not subject the unit to excessive shock.
• Use only the provided hardware and wire harness
• To prevent short circuits when replacing a fuse, disconnect the wiring harness first
• When replacing a fuse, only use a new one with the correct rating. Using a fuse with the wrong rating may cause
the unit to malfunction.
.
.
• If the unit malfunctions, reset the unit as described. If the problem still persists, consult your nearest Jensen dealer or
• If you experience problems during installation, consult your nearest Jensen dealer.
call technical assistance @1-888-921-4088.
• To clean the monitor, wipe only with a dry silicone cloth or other soft cloth. Do not use a stiff cloth or solvents
such as paint thinner and alcohol, as these can scratch the surface of the panel and/or remove the printing.
• When the temperature of the unit falls (as in winter), the liquid crystal inside the screen will become darker than
usual. Normal brightness will return after the unit is in use for a while.
• When extending the ignition, battery or ground wiring, make sure to use automotive-grade wiring with an a
minimum AWG 16 or more to prevent voltage drops.
• Do not touch the liquid crystal fluid if the LCD is damaged or broken. The liquid crystal fluid may be hazardous to
your health or fatal. If the liquid crystal fluid from the LCD contacts your body or clothing, wash it off with soap
immediately.
Copyright Notes
The Bluetooth
®
word mark and logos are owned by the Bluetooth SIG, Inc.
Use of the Apple CarPlay logo means that a vehicle user interface meets Apple performance standards. Apple is not
responsible for the operation of this vehicle or its compliance with safety and regulatory standards. Please note that
use of this product with iPhone, iPod or iPad may affect wireless performance. Apple CarPlay is a trademark of Apple
Inc. "Made for iPod" and "Made for iPhone" mean that an electronic accessory has been designed to connect
specifically to iPod or iPhone, respectively, and has been certified by the developer to meet Apple performance
standards. iPhone and iPod are trademarks of Apple, Inc., registered in the U.S. and other countries.
Availability of Android Auto™ may vary depending upon your country and phone model. Please visit
android.com/auto for more information. Android, Android Auto, Google and other marks are trademarks of Google
Inc.
Other trademarks and trade names are those of their respective owners.
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CAR12TC
Table of Contents
Page
Warning Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
FCC Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Wiring Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Preparation Control Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
General Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Screen Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Audio Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AM/FM Tuner Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
USBOperation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Media Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Bluetooth Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Driver Orientation Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Apple CarPlay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AndroidAuto . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Auxiliary Inputs/Front & Rear Camera Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SWC Input Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Trouble Shooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3
4
5
6-7
8-9
10-12
13
14
15
16
17-18
19
20-21
22-23
24
25
26
27
28
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CAR12TC
WARNING
Upon installation of this monitor/media player (“unit”) into a vehicle, the driver of the vehicle must
not operate this unit by watching videos or playing video games while driving. Failure to follow this
instruction could lead to driver distraction which could result in serious injury or death to the
vehicle’s occupants or persons outside the vehicle and/or property damage.
Several states prohibit the installation of monitors/media players if the screen is visible from the
driver’s seat. If you reside in a jurisdiction which has enacted such a law, this unit must not be
installed so that the screen is visible from the driver’s seat. When installing this unit in the front
console/dashboard, the unit must be positioned so that it is facing the front passenger seat only.
Failure to follow this instruction could lead to driver distraction which could result in serious injury
or death to the vehicle’s occupants or persons outside the vehicle and/or property damage.
This unit is designed so that it may be operated only when the vehicle is in “Park” and the parking
brake is fully engaged. To this end, this unit includes a parking brake lock-out feature which prohibits
the unit from operating if the vehicle is not in “Park” and/or the parking brake is not fully engaged.
When installing this unit, the installer must connect the parking brake detect wire to the parking
brake mechanism in order to make the parking brake lock-out feature operable. DO NOT simply
ground the parking brake detect wire to a metal portion of the vehicle. Failure to properly install the
parking brake lock-out feature could lead to driver distraction which could result in serious injury or
death to the driver’s occupants or persons outside the vehicle and/or property damage.
Once the parking brake lock-out feature is installed, the owner/user must not attempt to
disrupt/neutralize the parking brake lock-out feature by (a) partially engaging the parking brake
and/or (b) purchasing/using any device or unit designed to send necessary brake signals to the unit.
Failure to follow these instructions could lead to driver distraction which could result in serious injury
or death to the driver’s occupants or persons outside the vehicle and/or property damage.
When operating this unit, keep the unit’s volume level low enough so that the vehicle’s occupants can
hear traffic-related sounds such as police and emergency vehicles. Failure to follow this instruction
could lead to driver distraction which could result in serious injury or death to the vehicle’s
occupants or persons outside the vehicle and/or property damage.
JENSEN
CAR12TC
FCC Complianc
4
e
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause
undesired operation.
Warning: Changes or modifications to this unit not expressly approved by the party responsible for
compliance could void the user's authority to operate the equipment.
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.
This equipment should be installed and operated with a minimum distance of 20cm between the
radiator & your body.
This transmitter must not be co-located or operating in conjunction with any other antenna or
transmitter.
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Note: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful interference
to radio or television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that
to which the receiver is connected.
l Consult the dealer or an experienced radio/TV technician for help.
measures:
CAR12TC
5
Wiring Diagram-Inputs/Outputs
Note:
When replacing a fuse, make sure to use the correct type and amperage. Using an incorrect fuse could cause
damage. The unit uses (1) 15 amp ATC mini style fuse located on the power connector.
Rear camera input
A rear view camera (not included) can be used with the Camera input.
JENSEN
CAR12TC
6
Preparing for Installation
Installation
Preparation
Package Contents
Before
Installation Guide
You Begin
6. Trim Ring
7. Wiring Harness
8. Microphone
9. GPS Antenna (for
1. Main Unit
2. Mounting Sleeve for 1 DIN
3. Release Keys
4. Screw Kit
5. Chassis sleeve for 2 DIN
install
Before
CarPlay and Android
Auto only)
You Begin
• Consult a qualified technician for instructions.
We always recommend professional installation.
• Disconnect the negative battery terminal.
• Remove trim ring from unit (if installed).
• Insert the removal keys, and remove the mounting sleeve
from the receiver.
Note: Most vehicles require an installation kit, wiring harness
and/or antenna adapter (all sold separately) to properly
install the head unit in the vehicle.
Install Mounting Sleeve and Trim Ring
Connecting the LCD to the Chassis
Removing the LCD from the Chassis
To connect the LCD to the unit, carefully push the LCD
connect or into the receiver's chassis until you hear a click as
1) Install the mounting sleeve into a dash kit (sold separately)or dash
opening, bending the tabs to secure the mounting sleeve.
2) Connect the wiring harness, microphone and antenna to the
chassis of the radio.
3) Snap trim ring into place making sure the notched area is on the
bottom.
4) Slide the receiver into the mounting sleeve to secure.
shown below.
1. Hold down the two release buttons
2. Gently pull the display panel forward
Attach the 2-DIN chassis sleeve using (4) M2.5*4
screws
Mounting brackets shown below or optional
vehicle mounting kit are not included
2-DIN Chassis Sleeve
A
OR
Install the 2-DIN mounting chassis sleeve to the top of the
chassis (shown above) or to the bottom of the chassis
(shown below).
B
Install the mounting brackets to the chassis of the
radio or to the 2-DIN chassis sleeve depending on
choice of mounting option as shown in Step#1 to the left.
Step#1
Step#2 Step#3
Installing the 2-DIN Chassis Sleeve
Install Mounting Side Brackets
Installation Complete
Step#1
Step#2
5
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CAR12TC
Control Location
7
s
The radio display features the following functions and displays:
1
3
5
6
Control Knob
*Short press to mute/Long press to power off
*Rotate to increase or decrease volume
Reset
Previous/search back
Next/search forward
CPAA voice button
2
Source/Home
1 2
3
4
6
4
JENSEN
CAR12TC
General Operatio
8
n
Power On/Off
Momentarily press
unit off
to turn the unit on. Press and hold to turn the
.
Rotate the volume knob to increase or decrease the volume level.
Momentarily press MUTE to silence the audio. Momentarily press MUTE
again to return to the previously selected volume. Rotating the
volume knob while the volume is muted will also cancel the mute
function.
Press SOURCE to step through the following modes of operation:
Radio/BT Phone/BT Audio/Apple CarPlay/Android Auto/USB/
Camera/EQ/AV IN/Settings.
Note: Modes of operation can also be accessed by selecting the
corresponding icon from the main menu.
Press the icon in the bottom left corner of the screen to display the
OSD main menu. Press the Radio/BT Phone/BT Audio/Apple CarPlay/
Android Auto/USB/Camera/AV In/Settings icons to select
the desired source.
Connect external devices to the rear RCA Type A/V Input.
Connect a USB flash drive to the rear USB Input.
To resolve abnormal operation or if the unit is inoperable, press the
RESET button located on the front panel as shown in the Control
Locations section. The unit will reset the main processor to the default
settings.
Note: Use the tip of a pen to access the reset button and restore the
factory default software settings.
M
Volume
Mute
Mode
Main Menu
A/V In
USB
Reset
JENSEN
CAR12TC
General Operatio
9
n
From the Main Menu screen, select Setup to access the Settings menu and select from eight
categories represented by the icons on the left of the screen: General, Audio, Display, WiFi,
Bluetooth, Camera, Region and Version. Select the category, and adjust any of the available
options using the touch screen.
General:
Language: Select between English and Spanish.
Time Zone: Select desired time zone.
Date & Time: Adjust the day, month, year, hour, minute and format.
Daylight Saving Time: Turn On or Off.
Beep Tone: Turn On or Off.
Power Off Delay: Select 1 second, 2 seconds, 3 seconds or Off.
Factory Default: Reset the unit to factory default settings.
Right Hand Drive: Turn On or Off. When the item is off, it is left hand drive mode, and when the
item is On, it is right hand drive mode. Default setting is Off (left hand drive mode).
Audio:
Balance/Fader- Select to adjust balance/fader settings.
Subwoofer- Turn the Subwoofer Control On/Off.
Subwoofer Frequency- Select subwoofer frequency.
Subwoofer Level - Select subwoofer 0-14 (7 is default).
EQ - Select to adjust EQ settings.
Loudness - Select to turn Loudness feature On or Off.
Default Volume - Select to adjust default volume settings.
Source Level - Select to adjust source level settings.
Display:
Illumination Control - Select to turn Illumination Control On or Off.
LED - Select a color for the LED button lights.
WiFi: Turn WiFi On/Off, Reset Password or view Device List.
Bluetooth: Turn Bluetooth, Auto Connect and Auto Answer On/Off, view Device Name and clear
Phone Book Names and Numbers.
Camera: Turn Front and Rear Camera On/Off, reverse Camera Views, turn Parking Assistance
On/Off, adjust Parking Assistance settings and adjust the Rear View Delay.
Radio: Adjust the Region, and turn TA and AF On/Off.
Version: View version information.
Factory Default-Reset Bluetooth Settings or Reboot System.
Gray Level & Brightness - Adjust Gray Level & Brightness settings for Day and Night.
LED Animation - Select to turn LED Animation On or Off.
Ambient
-
Select to adjust ambient light's brightness and
Wallpaper - Select from six wallpaper options.
color.
JENSEN
CAR12TC
Screen Operatio
10
n
Press the Display icon in the Settings menu to access the Brightness, Contrast, Button Illumination Colors
and Wallpaper Settings.
On this interface, you can control the gray level/brightness of screen during the day/night.
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Gray Level Day: to adjust the gray level of screen during the day. There are a total of 20 levels
(from level 1 to level 20, the gray level gradually increases).
Gray Level Night: to adjust the gray level of screen at night. There are a total of 20 levels
(from level 1 to level 20, the gray level gradually increases).
Day Brightness: to adjust the brightness of screen during the day. There are a total of 10 levels
(from level 1 to level 10, the brightness gradually increases).
Night Brightness: to adjust the brightness of screen at night. There are a total of 10 levels (from
l
level 1 to level 10, the brightness gradually increases).
l
On this interface, you can control the brightness and color of the button lights during the day/ night.
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D
ay Brightness: to adjust the brightness of button light during the day. There are a total of 10 levels
(from level 1 to level 10, the brightness gradually increases).
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Night Brightness: to adjust the brightness of button light at night. There are a total of 10 levels (from
JENSE
level 1 to level 10, the brightness gradually increases)
.
Button Light Animation: there are a total of 6 colors for the button lights. Turn on the "Button Light
Animation", the color will automatically cycle through these 6 colors.
Button Color: a total of 6 colors (red, yellow, green, blue, purple, white). When you turn off " Button
LightAnimation", click on the color icon to manually select which color the buttonlight displays.
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CAR12TC
Screen Operatio
11
n
Press the Display icon in the Settings menu to access the Brightness, Contrast, Button Illumination Colors
and Wallpaper Settings.
On this interface, you can control the brightness and color of the ambient lights during the day/ night.
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Day Brightness: to adjust the brightness of ambient light during the day. There are a total of 10 levels (from
level 1 to level 10, the brightness gradually increases).
Night Brightness: to adjust the brightness of ambient light at night. There are a total of 10 levels (from level 1
JENSE
to level 10, the brightness gradually increases).
Ambient Light Animation: there are a total of 6 colors for the ambient lights. Turn on the "Ambient Light
Animation", the color will automatically cycle through these 6 colors.
Ambient Color: a total of 6 colors (red, yellow, green, blue, purple, white). When you turn off "Ambient Light
Animation", click on the color icon to manually select which color the ambient light displays.
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CAR12TC
Screen Operatio
12
n
Press the Display icon in the Settings menu to access the Brightness, Contrast, Button Illumination Colors
and Wallpaper Settings.
JENSEN
CAR12TC
Audio Operatio
13
n
Press the AUDIO icon on the main menu screen to enter the audio settings menu.
JENSEN
CAR12TC
14
AM/FM Tuner Operation
2
1
From the main menu, touch Radio Icon to select AM/FM tuner mode.
Press to return to Main Menu screen.
Click to control screen brightness.
Press to toggle between local or distance tuning.
Press to automatically tune to a higher frequency.
Press to automatically tune to a lower frequency.
To store a station as a preset in the current band, tune to the desired
station, then press and hold the desired preset number to store.
Press any preset button to recall and begin playback of that station.
(Hold this button down for a few seconds and it will switch between
AS and PS)
EQ info
Press to access and adjust audio settings.
5
7
8
Radio Operation
3
4
6
Main Menu
Dimmer
Local / Distance
Seek Tune Up
1
2
3
4
5Seek Tune Down
6
Preset Stations
EQ
Settings
7
8
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JENSEN
CAR12TC
USB Operation
6
3
7
9
From the main menu, touch the USB icon on the main
screen.
Press to return to Main Menu screen.
Displays source currently playing.
Press to repeat current track and adjust to repeat all tracks in
the current folder. Press again to exit repeat mode.
Press to shuffle all tacks in the current folder and again to
shuffle all tracks. Press again to exit random mode.
Press to enter the list.
Press to see the ID3 information of current song.
Press to return to the beginning of the current track.
Press to pause or resume playback.
Press to skip ahead to the next song.
Press to see the album art information of current song.
5
10
84
2
1
USB
Random
1Main Menu
4
5
6
ID3 Tag Display Area
7
8
Album Art
Current Mode Indicator
Repeat
2
3
List
Track Down
Play/Pause
Track Up 9
10
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CAR12TC
Media Compatibilit
16
y
The following types of files are not compatible:
• MP3 PRO format, MP3 playlists
• RMP format
• AAC, protected AAC, M4A format
MP3 playback sequence begins in the root folder of the USB
device. Any empty folders or folders that do not include MP3 files
are skipped.
ISO9660 standards:
• Maximum nested folder depth is 8 (including the root folder).
• Valid characters for folder/file names are letters A-Z (all
caps), numbers 0-9, and “_” (underscore). Some
characters may not be displayed correctly, depending on
the character type.
• This device can play back files in Joliet and other standards that
conform to ISO9660. MP3 written in the formats other than the
above may not play and/or their file names or folder names may
not be displayed properly.
Some files may not play or be displayed correctly, depending on
sampling rates and bit rates.
For best results, use the following settings when ripping MP3 files:
128 kbps or higher constant bit rate 44.1 kHz or higher sampling
frequency.
Media Compatibility
Playback Order
Compatible Recording
Formats
Notes
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JENSEN
CAR12TC
Bluetooth Operation
2 3 4
5
7
1
6
Before you can use a Bluetooth device to make hands-free calls or
stream audio, it must be authenticated. This is also referred to as
"pairing" a device.
The unit broadcasts the pairing signal constantly when no devices
are currently connected. Complete the pairing sequence from your
Bluetooth device. Refer to the owner's manual for your device for
more details. The device name is "CAR12TC". The unit can be in any
mode of operation when pairing is performed. On certain phones,
pairing may need to be done more than once.
The head unit will automatically connect to the last connected
device when the connect feature is set to Auto connect On. If the
connect feature is set to Auto Connect Off, the head unit will not
automatically connect to any device.
From the main menu, touch the Bluetooth on the screen. Bluetooth
icon will appear anytime a Bluetooth device is connected.
Press to return to Main Menu screen.
Press to display the keypad.
Press to display contact list.
Press to display the recent call list.
Press to display the device list.
Press to connect a call.
Use the Phone Keypad to enter a phone number.
Before using Bluetooth
Pairing a New Device
Connect
Bluetooth Phone
Main Menu 1
2Ke
yp
ad
Contact 3
History
Devic
4
e 5
Call
Phone Keypa
6
d 7
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CAR12TC
18
Bluetooth Operation
15
12
Press to end a call in progress or reject an incoming call.
Press to turn the Microphone voice On or Off.
Press to enter a phone number.
Press to transfer audio between the unit and mobile phone.
icon to return to the beginning of the current track.
Press
Press
Touc
icon to pause or resume playback.
h icon to skip ahead to the next song.
Press to switch to Bluetooth phone.
11
13
8
10
9
End Call
Microphone
14
8
9
Phone Keypad
Audio Transfer
Track Down
10
11
12
Play / Pause 13
Track Up
Bluetooth Phone 15
14
To enhance the driving experience, the CAR12TC allows the user to configure Apple CarPlay and
Android Auto for either Left Hand Drive (LHD) or Right Hand Drive (RHD) vehicles.
To select desired configuration, select either LHD or RHD from the Settings menu.
Note: If you change the setting for Right Hand Drive mode or Left Hand Drive mode while the
phone is connected to the receiver, disconnect the phone from the receiver and re-connect it again.
JENSEN
CAR12TC
Apple CarPlay - Left Hand Driv
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Apple CarPlay - Right Hand Drive
Android Auto - Left Hand Drive
Android Auto - Right Hand Drive
Driving Orientation Settings
The resulting configuration options are shown below:
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CAR12TC
20
Apple CarPlay
®
Operation
AppIe CarPIay is a smart interface for iPhone, aIIowing you to voice-controI (via Siri) music, navigation,
phone and messaging apps-significantly reducing driver distraction.
Phone - Use Siri to make caIIs, return missed caIIs, Iisten to voicemaiI messages, and
view the caIIer ID on the receiver’s screen.
Messages - Ask Siri to send, read, and repIy to text messages. This hands free operation
minimizes distraction and aIIows you to keep hands on the wheeI and eyes on the
road.
Music - Access music by artist, song, pIayIist, and more through the receiver's touchscreen
or via Siri. The receiver wiII mirror the iPhone screen with artist and track information.
Maps - Use Siri to request turn-by-turn directions 一 search by address or points of
interest. AppIe Maps wiII be mirrored on the screen, incIuding traffic information and
estimated time to destination.
Compatible Devices
Made for iPhone models:
iPhone 6S ~ iPhone 16 Pro Max
Starting Apple CarPlay
Wireless CarPlay Connection Description.
1. Enter the main GUI and cIick BT Phone to enter the BIuetooth interface;
2. CIick Refresh to search nearby BIuetooth, cIick Pair to match BIuetooth;
3. Open the iPhone WLAN to connect to the car, after the connection is successfuI, the AppIe
CarPIay icon in the device Iist wiII appear, and the AppIe CarPIay connection is successfuI;
4. Enter the AppIe CarPIay interface, cIick the functions of Phone/ Music/Map/Information/etc.
Note: For safety reasons, AppIe CarPIay features are Iimited whiIe driving and wiII vary with each
AppIe CarPIay-enabIed app. AvaiIabIe functions are determined by each individuaI app provider.
For more information, visit www.appIe.com/ios/carpIay.
Note: Certain iPhone functions may be iIIegaI whiIe driving in your Iocation. Be sure to famiIiarize
yourseIf with IocaI and state Iaws regarding mobiIe devices. When in doubt, stop and park your
vehicIe before using any devices.
JENSEN
CAR12TC
Apple CarPlay
®
Operatio
21
n
When the Apple CarPlay menu is displayed, the home button in the lower left corner work just like
the home button on your iPhone.
Press and hold it to summon Siri and begin your voice commands.
At any time during Apple CarPlay operation, you can press this button
momentarily to return to the main Apple CarPlay menu screen.
Press any Application button on the main Apple CarPlay menu to access that operation directly. The
toolbar on the left side of the screen displays the time, signal strength and shortcuts to the most
popular applications - Phone, Music and Navigation - so they can be accessed quickly and easily
without returning to the main menu.
Controlling Apple CarPlay
The following basic controls will operate many standard Apple CarPlay features.
Touch - Briefly press the desired option.
Swipe - Briefly swipe in the desired direction.
Drag - Press, hold and drag to the desired location.
Exiting Apple CarPlay
Disconne cting your iPhone will automatically ex it Apple CarPlay mode. To exit Apple
CarPlay mode while your phone is still co nnected, press the Power/Volume knob
momentarily , and the unit's main menu will be displayed.
JENSEN
CAR12TC
Android Auto
™
Operatio
22
n
Android Auto brings the most useful apps to your phone screen or your compatible car display, in a
format that makes it easy for you to keep your main focus on driving. You can control things like
navigation and maps, calls and text messages, and music.
Google Assistant
With your Google Assistant on Android Auto, you can keep your eyes on the road and your hands
on the wheel while using your voice to help you with your day. Simply say, “Ok Google,” or in
compatible cars, long press the voice control button on your steering wheel.
Navigation
Get real-time traffic alerts to avoid hazards, speed traps, and find the fastest route. Or take a break
and find a bite along the way.
Calls & Messages
Your Google Assistant lets you stay connected while you’re driving. Your Assistant can help you call
phone numbers from your contacts, chat with your favorite apps, read your messages aloud and
text back, keeping your hands on the wheel.
Compatible Devices
Android Auto requires the Android Auto app from Google Play installed on an Android smartphone
running Android Lollipop 5.0 or higher.
Warning:
Certain uses of the smartphone may not be legal while driving in your jurisdiction, so you must be
aware of and obey any such restrictions. If in doubt as to a particular function, only perform it while
the car is parked. No feature should be used unless it is safe to do so under the driving conditions
you are experiencing.
Starting Android Auto
Wireless Android Auto Connection Description.
1. Enter the main GUI and click BT Phone to enter the Bluetooth interface;
2. Click Refresh to search nearby Bluetooth, you'd better turn on your Phone's WLAN before you
connect to Bluetooth, otherwise the connection will fail;
3. Click Pair to match Bluetooth, then there will be a notification to select settings and select your
mobile Phone, and the Android Auto connection is successful;
4. Enter the Android Auto interface, click the functions of Phone/ Music/Map/Information/etc.
Note: When the device for Android Auto is connected to this unit, the device is also connected via
Bluetooth at the same time. If five devices are already paired, the message confirming whether to
delete the registered device is displayed. If you want to delete the device, touch [Agree]. If you want
to delete other device, touch [BT Settings] and delete the devices manually.
Note: If Android Auto is turned on during a call on a cellular phone other than the Android Auto
compatible device, the Bluetooth connection will switch to the Android Auto compatible device
after the call.
JENSEN
CAR12TC
23
Android Auto
™
Operation
Using Android Auto
The Android Auto home screen displays personalized information, like time to your destination,
reminders, recent calls incoming messages, the song you're listening to, and Google Now cards.
When the Android Auto menu is displayed, you can say "OK Google" or select the microphone
in the lower left corner to talk to Google.
1
5
1
2
3
4
5
Recent Apps
Google Assistant
Google Maps
YouTube
Phone
Setting6 s
Exiting Android Auto
To exit Android Auto, press the Exit button. Disconnecting your Android phone will automatically
exit Android Auto mode.
2
3 4 6
JENSEN
CAR12TC
Rear RCA Inpu
24
t
Connect an optional audio/video source into the RCA (rear) input.
Adjust volume on the external audio source as needed (if
connected to the headphone output of the device)
Front and Rear Camera Operation - (Optional)
Using the Cameras
Auto Selection
Connect an optional camera to the front or rear Camera Input. Refer
to the wiring diagram for details.
The unit will automatically select camera mode when connected to
the reverse lamp circuitry.
Touch the CAMERA icon on the Main Menu (when enabled) to select
camera mode. Touch the bottom left area of the screen to return to the
Main Menu to turn this feature off.
Note: The manual mode is for dedicated cameras that are connected
to the 12VDC+ ignition wire and are always on while driving, it is not
meant for cameras that are connected to the vehicle's reverse light.
Adjusting Front and Rear Camera Screen Image
If your front or rear cameras appear to have a reversed image on the radio’s display, go into the
Camera section in the Settings menu to reverse the image of the camera. To do this, toggle
the "Rear Camera View Reverse" or "Front Camera View Reverse" function to correct the
viewing angle of the camera(s).
A/V IN
JENSEN
CAR12TC
SWC Input Operatio
25
n
1. Preset Up/Dow
The built-in SWC Interface is compatible with PAC steering wheel control modules.
The PAC SWI-RC is recommended. A third-party adapter must be used in order for the CAR12TC to be
compatible with any steering wheel controls. The following controls are available for most vehicles.
n 4. Seek/Track Down (-)
10. BT En
7. Volume Down (-)
d
2. Mode 8. Ban
5. Mute
d
3. Seek/Track Up (+)
9. BT Tal
6. Volume Up (+)
k
Note: Not all OE steering wheel functions may be supported by the CAR12TC.
PAC SWI-RC Installation Hints
1. Set "Radio Select Switch". Set the SWI-RC to position 7 - "Pioneer/Other/Sony".
2. To program, use the Pioneer/Sony/Other radio function mapping order for Jensen units.
3. When programming the SWI-RC, if a function is not supported (or not desired), then the function
MUST be skipped as per the PAC SWI-RC instructions.
4. The SWC function MUST be programmed in the correct order per the PAC SWI-RC radio function
mapping order instructions.
Function
SWI-RC (3.3VDC Reference
Function
MappinOrder g
)
Center Pin (Ring)
Tip Pin Voltag
Voltage
(Function Select)
e
1 L 0.0
Preset Up/Down
V
1.54/1.81
2 Mode H 3.3V 0.6
3 H 3.3
Seek + / Track +
v 1.54
4 H 3.3
Seek - / Track -
v 1.81
5
H 3.3
Mute
v 1.01
Volume
6
+ H 3.3v 2.07
Volume
7
-
H 3.3v 2.32
8 Band H 3.3v 2.73
BT Tal
9
k
L 0.0V 0.60
BT En
10
d
L 0.0V 1.01
JENSEN
CAR12TC
26
Troubleshooting
Problem Cause
Action
Unit will not turn on
(no power)
Yellow wire not connected or
Check connections for proper voltag
incorrect voltage. Red wire not
connected or incorrect voltage
e
(11~16VDC)
Check connection to ground
Fuse blown
Replace fuse(s)
Speaker wires not connecte
Unit has power
(but no sound)
d Check connections at speakers
One or more speaker wires touching
each other or touching chassis
Insulate all bare speaker wires from eac
g
round
h
other and chassis ground
Yellow or red wire touching chassi
Unit blows fuse(s)
s
groun
Check for pinched wir
d
e
Speaker wires touching chassis Check for pinched wir
ground
e
Incorrect fuse rating Use fuses with correct rating
Parking brake safety circuit no
Unit has audio
(but no video)
t
connected Parking brake not
Check connections at parking brak
applied
e
Apply parking brake as described in
manual
Dead battery
For Your Records
General
Replace battery
IR remote does not
work
Firmware Upgrades
If a product or software update becomes available, you may find these updates on our website under your
product model number.
Please go to www.jensenmobile.com to check for new updates.
Updates can be completed with a user supplied USB drive, typically 8GB or 16GB in size from one of the below
recommended manufacturers:
● SanDisk, Kingston, PNY, Samsung, Corsair or Verbatim.
●
These are readily available online or at most retail locations that sell electronics.
The drive needs to support USB 2.0 or faster transfer speeds. Older version USB 1.0 is not compatible
Format the drive using the FAT32 file system.
Dealer Name
Dealer Phone
Register Your Product
Purchase Date
Please keep your original sales receipt and be prepared to provide this
receipt in the event you require service, as your original receipt is
considered the best proof of purchase and indicates the date you
Register your product online at www.jensenmobile.com.
purchased your Jensen product.
Black wire not connected
27
Specifications
Tuning range: 530kHz-1710kHz
Usable sensitivity: 24uV
Frequency response: 30Hz-2.3kH
Tuning range: 87.5MHz-107.9MHz
Usable sensitivity: 10dBf
50dB quieting sensitivity: 20dBf
Stereo separation @ 1kHz: 38dB
Frequency response: 30Hz-13kHz
z
Design and specifications subject to change without notice
Speaker output impedance: 4 ohms
Line output voltage: 4 volt RMS
Line output impedance: 200 ohms
Chassis dimensions:
Compatibility: High Speed USB 2.0
USB Class: Mass storage class (There are two USB ports: 1.
USB-C: for Charging and Playback; 2. USB-A: only for AA/
CP with charging but no playback)
Panel size: 11.6” diagonal measurement
View angle (up/down/left/right): 50/70/70/70
Resolution: 1366(H) x 768(V)
Brightness (cd/m2): 500
Contrast ratio: 500:1
Pixels: 3,147,264
7" X 4.1" X 2" (W x D x H)
.
an
(reference: 14.4VDC +/- 0.2V, 20Hz~20kHz)
Power Output: 16 Watts RMS x 4 channels at 4 ohm
CEA-2006 Power Standard Specifications
s
d 1% THD+N Signal to Noise Ratio: 80 dBA
(reference: 1 watt into 4 ohms)
AM Tune
FM Tuner
r
Rear USB
Monitor
General
JENSEN
CAR12TC
28
Limited Three Year* Warranty
This warranty gives you specific legal rights. You
may also have other rights which vary from
state to state.
Namsung America Inc warrants this product
to the original purchaser to be free from
defects in material and workmanship for a
period of three years from the date of the
original purchase.
Namsung America Inc agrees, at our option,
during the warranty period, to repair any defect
in material or workmanship or to furnish an
equal new, renewed or comparable product
(whichever is deemed necessary) in exchange
without charges, subject to verification of the
defect or malfunction and proof of the date of
purchase. Subsequent replacement products
are warranted for the balance of the original
warranty period.
Who is covered? This warranty is extended to
the original retail purchaser for products
purchased from an authorized JENSEN dealer
and used in the U.S.A.
What is covered? This warranty covers all
defects in material and workmanship in this
product. The following are not covered:
software, installation/removal costs, damage
resulting from accident, misuse, abuse, neglect,
product modification, improper installation,
incorrect line voltage, unauthorized repair or
failure to follow instructions supplied with the
product, or damage occurring during return
shipment of the product. Specific license
conditions and copyright notices for the
software can be found via www.
jensenmobile.com.
What to do?
1. Before you call for service, check the
troubleshooting guide in your owner’s manual. A
slight adjustment of any custom controls may
Warranty Coverage
*Limited 3 -year warranty. (Proof of
purchase required)
Extend your warranty from 3 years to 5 years
when installed by the selling dealer and you
register online at www.jensenmobile.com.
save you a service call.
2. If you require service during the warranty
period, you must carefully pack the product
(preferably in the original package) and ship it
by prepaid transportation with a copy of the
original receipt from the retailer to an
authorized service center.
3. Please describe your problem in writing and
include your name, a return UPS shipping
address (P.O. Box not acceptable), and a
daytime phone number with your shipment.
4. For more information and for the location of
the nearest authorized service center please
contact us by one of the following methods:
• Call us toll-free at (888) 921-4088
(Monday-Friday, 9:00 a.m. to 5:00 p.m. EST)
• E-mail us at cs@jensenmobile.com
Exclusion of Certain Damages: This warranty
is exclusive and in lieu of any and all other
warranties, expressed or implied, including
without limitation the implied warranties of
merchantability and fitness for a particular
purpose and any obligation, liability, right, claim
or remedy in contract or tort, whether or not
arising from the company’s negligence, actual
or imputed. No person or representative is
authorized to assume for the company any other
liability in connection with the sale of this
product. In no event shall the company be liable
for indirect, incidental or consequential
damages.
Customer Support
1-888-921-4088
(Monday-Friday, 9AM-5PM EST)
Visit https://www.jensenmobile.com
Designed and Engineered in USA
Namsung America Inc.
© 20 2 5 Namsung America
Inc .All ri
g
hts reserved
All rights reserved. No part of this publication may be
reproduced, distributed, or transmitted in any form or
by any means, including photocopying, recording, or
other electronic or mechanical methods, without the
prior written permission of NAMSUNG AMERICA INC.
NSC1007-V01
.
