Questions, problems, missing parts? Before returning to the store,
call Vissani Customer Service
Monday - Friday 8 a.m. to 8 p.m., Saturday 8 a.m. to 6 p.m.
1-855-847-7264
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USE AND CARE GUIDE
Refrigerator-Freezer
SKU # 1006460463
Model # MDTF18WHR
SKU # 1006460551 (US)
SKU # 1001819549 (CA)
Model # MDTF18SSR
2
Table of Contents
Table of Contents .................................. . 2
Safety Information ................................. . 2
Warning... ...................................... 2
Electricity related warnings.......................... 3
Warnings for using................................. 4
Warnings for placement ............................ 4
Warnings for energy ............................... 5
Warnings for disposal .............................. 5
Warranty ......................................... . 6
Pre-Installation .................................... . 7
Placement ....................................... 7
Levelling feet..................................... 8
Reverse the door swing ............................. 8
Installing an optional ice maker....................... 12
Starting ......................................... 12
Energy saving tips ................................. 12
Overall cleaning ................................... 15
Defrosting ....................................... 15
Changing the light ................................. 15
Out of operation ................................... 15
Key components .................................. 13
Functions ........................................ 14
Assembly .......................................... 13
Maintenance and Cleaning ........................... 15
Troubleshooting .................................... 16
Safety Information
WARNING
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This appliance is intended to be used in household and similar
applications such as
environments;
- farm houses and by clients in hotels, motels and other
residential type environments;
- bed and breakfast type environments;
- catering and similar non-retail applications.
This appliance is not intended for use by persons (including
children) with reduced physical, sensory or mental capabilities,
or lack of experience and knowledge, unless they have been
given supervision or instruction concerning use of the appliance
by a person responsible for their safety.
If the supply cord is damaged, it must be replaced by the
order to avoid a hazard.
Do not store explosive substances such as aerosol cans with a
The appliance has to be unplugged after use and before carrying
out user maintenance on the appliance.
WARNING: Keep ventilation openings, in the appliance enclosure
or in the built-in structure, clear of obstruction.
WARNING: Do not use mechanical devices or other means to
accelerate the defrosting process, other than those
recommended by the manufacturer.
WARNING: Do not damage the refrigerant circuit.
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WARNING: Do not use electrical appliances inside the food
storage compartments of the appliance, unless they are of the
type recommended by the manufacturer.
WARNING: Please abandon the refrigerator according to local
WARNING: When positioning the appliance, ensure the supply
cord is not trapped or damaged.
WARNING: Do not locate multiple portable socket-outlets or
portable power supplies at the rear of the appliance.
Do not use extension cords or ungrounded (two prong) adapters.
WARNING: Risk of child entrapment. Before you throw away your
old refrigerator or freezer:
- Take off the doors.
- Leave the shelves in place so that children may not easily
climb inside.
The refrigerator must be disconnected from the source of
electrical supply before attempting the installation of accessory.
Refrigerant and cyclopentane foaming material used for the
recovered by a special recovering company with corresponding
prevent damage to the environment or any other harm.
Children should be supervised to ensure that they do not play
with the appliance.
WARNING: To avoid a hazard due to instability of the appliance, it
DANGER: Indicates a hazardous situation which,
if not avoided, will result in death or serious injury.
Limit the use of this hazard statement to the most
extreme situations.
WARNING: Indicates a hazardous situation which,
if not avoided, could result in death or serious injury.
CAUTION: Indicates a hazardous situation which,
if not avoided, could result in minor or moderate injury.
NOTICE: Is the preferred signal word to address practices not
related to personal injury.
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WARNING: Connect to potable water supply only. (Suitable for
ice making machine)
To prevent a child from being entrapped, keep out of reach of
children and not in the vicinity of freezer (or refrigerator).
(Suitable for products with locks)
Minimum / Maximum inlet water pressure, 138/827 kPa (20/120
psig). (Suitable for ice making products)
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Safety Information
WARNINGS FOR USING
Do not arbitrarily disassemble or reconstruct the refrigerator, nor damage the refrigerant circuit; mainte-
nance of the appliance must be conducted by a specialist.
Damaged power cord must be replaced by the manufacturer, its maintenance department or related
professionals in order to avoid danger.
Do not place heavy objects on the top of the refrigerator considering that objectives may fall when close or
open the door, and accidental injuries might be caused.
Please pull out the plug in case of power failure or cleaning. Do not connect the freezer to power supply
within five minutes to prevent damages to the compressor due to successive starts.
Do not allow any child to get into or climb the refrigerator; otherwise suffocation or falling injury of the child
may be caused.
The gaps between refrigerator doors and between doors and refrigerator body are small, be noted not to
put your hand in these areas to prevent from squeezing the finger. Please be gentle when close the
refrigerator door to avoid falling articles.
Do not pick foods or containers with wet hands in the freezing chamber when the refrigerator is running,
especially metal containers in order to avoid frostbite.
WARNINGS FOR PLACEMENT
Do not put flammable, explosive, volatile and highly corrosive items in the refrigerator to prevent damages
to the product or fire accidents.
Do not place flammable items near the refrigerator to avoid fires.
The refrigerator is intended for household use, such as storage of foods; it shall not be used for other
purposes, such as storage of blood, drugs or biological products, etc.
Do not store beer, beverage or other fluid contained in bottles or enclosed containers in the freezing
chamber of the refrigerator; otherwise the bottles or enclosed containers may crack due to freezing to
cause damages.
Freezing chamber
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Safety Information
WARNINGS FOR ENERGY
WARNINGS FOR DISPOSAL
Refrigerating appliances might not operate consistently (possibility of defrosting of contents or temperature becoming too warm in the
frozen food compartment) when sited for an extended period of time below the cold end of the range of temperatures for which the
refrigerating appliance is designed.
The fact that effervescent drinks should not be stored in food freezer compartments or cabinets or in low-temperature compartments or
cabinets, and that some products such as water ices should not be consumed too cold;
The need to not exceed the storage time(s) recommended by the food manufacturers for any kind of food and particularly for commer-
cially quick-frozen food in food-freezer and frozen-food storage compartments or cabinets;
The precautions necessary to prevent an undue rise in the temperature of the frozen food while defrosting the refrigerating appliance,
such as wrapping the frozen food in several layers of newspaper.
The fact that a rise in temperature of the frozen food during manual defrosting, maintenance or cleaning could shorten the storage life.
The necessity that, for doors or lids fitted with locks and keys, the keys be kept out of the reach of children and not in the vicinity of the
refrigerating appliance, in order to prevent children from being locked inside.
Refrigerant and cyclopentane foaming material used for the refrigerator are flammable. Therefore, when the refrigerator is
scraped, it shall be kept away from any fire source and be recovered by a special recovering company with corresponding
qualification other than be disposed by combustion, so as to prevent damage to the environment or any other harm.
When the refrigerator is scraped, disassemble the doors, and remove gasket of door and shelves; put the doors and shelves in
a proper place, so as to prevent trapping of any child.
Correct disposal of this product：
This marking indicates that this product should not be disposed with other household wastes throughout the EU. To prevent
possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the
sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact
the retailer where the product was purchased. They can take this product for environmental safe recycling.
Your product is protected by this Limited Warranty:
Warranty service must be obtained from VISSANI Consumer Services or an authorized VISSANI servicer.
Warranty
• One year Limited Warranty from original purchase date.
VISSANI, through its authorized servicers will:
• Pay all costs for repairing or replacing parts of this appliance which prove to be defective in materials or workmanship.
Consumer will be responsible for:
• Diagnostics, removal, transportation and reinstallation cost required because of service.
• Costs of service calls that are a result of items listed under NORMAL RESPONSIBILITIES OF THE CONSUMER**
VISSANI replacement parts shall be used and will be warranted only for the period remaining on the original warranty.
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Warranty
REFRIGERATOR LIMITED WARRANTY
This warranty applies only to products in ordinary household use, and the consumer is responsible for the items listed below:
1. Proper use of the appliance in accordance with instructions provided with the product.
2. Routine maintenance and cleaning necessary to keep the good working condition.
3. Proper installation by an authorized service professional in accordance with instructions provided with the appliance and in accordance
with all local plumbing, electrical and / or gas codes.
4. Proper connection to a grounded power supply of sufficient voltage, replacement of blown fuses, repair of loosened connections or
defects in house wiring.
5. Expenses for making the appliance accessible for servicing.
6. Damages to finish after installation.
NORMAL RESPONSIBILITIES OF THE CONSUMER**
This warranty does not cover the following:
1. Failure caused by damage to the unit while in your possession (other than damage caused by defect or malfunction), by its improper
installation, or by unreasonable use of the product, including without limitation, failure to provide reasonable and necessary
maintenance or to follow the written Installation and Operating Instructions.
2. Products purchased “as-is” or refurbished are not covered by this warranty.
3. Food loss caused by refrigerator or freezer failure.
4. Service calls to repair or replace consumables such as water filters, light bulbs air filters etc., or handles, knobs and other cosmetic
parts.
5. Product that has been transferred from its original owner.
6. Interior or exterior rust on the unit.
7. Damages caused by services performed by persons other than authorized VISSANI servicers; use of parts other than VISSANI
replacement parts; obtained from persons other than such VISSANI customer service; or external causes such as abuse, misuse,
inadequate power supply or acts of God.
8. Service calls resulting from improper installation of your product.
9. Service calls to instruct you on the use of your product.
10. Surcharges including, but not limited to, any after hour, weekend, or holiday service calls, tolls, ferry trip charges, or mileage expense
for service calls to remote areas, including the state of Alaska.
11. If the unit is put to commercial, business, rental, or other use or application other than for consumer use, we make no warranties,
express or implied, including but not limited to, any implied warranty of merchantability or fitness for particular use or purpose.
12. Product that has been removed outside the USA or Canada.
13. Products without original serial numbers or products that have serial numbers which have been altered or cannot be readily
determined.
EXCLUSIONS
NOTICE: Some states do not allow the exclusion or limitation of incidental or consequential damages. So this limitation or exclusion
may not apply to you.
Before use, remove all packing materials, including bottom cushions, foam pads and tapes inside of the
refrigerator; tear off the protective film on the doors and the refrigerator body.
Keep away from heat and avoid direct sunlight. Do not place the freezer in moist or watery places to
prevent rust or reduction of insulating effect.
Do not spray or wash the refrigerator; do not put the refrigerator in moist places easy to be splashed with
water so as not to affect the electrical insulation properties of the refrigerator.
The refrigerator is placed in a well-ventilated indoor place; the ground shall be flat, and sturdy (rotate left
or right to adjust the wheel for levelling if unstable).
The top space of the refrigerator shall be greater than 1.2 in, and The refrigerator should be placed against
a wall with a free distance more than 0.4 in to facilitate heat dissipation.
Spare enough space for convenient opening of the doors and drawers or statement by the distributor.
Keep your bill of sale, delivery slip, or some other appropriate payment record. Should service be required, the date on the bill establishes
the warranty period commencement date.
If service is performed, it is in your best interest to obtain and keep all receipts.
This written warranty gives you specific legal rights. You may also have other rights that vary from state to state.
Service under this warranty must be obtained by:
Contact the Customer Service Team at 1-855-847-7264.
Warranty
IF YOU NEED SERVICE
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Pre-Installation
PLACEMENT
1.2 in.
0.4 in.
0.4 in.
29.5 in.
50.0 in.
27.8 in.
50.7 in.
135°
WARNING:
Information in the Instruction Manual is only for reference. The physical product may differ.
Before installation and adjusting of accessories, it shall be ensured that the refrigerator is disconnected from power.
Schematic diagram of the levelling feet.
Adjusting procedures:
a. Turn the feet clockwise to raise the refrigerator;
b. Turn the feet counterclockwise to lower the refrigerator;
c. Adjust the right and left feet based on the procedures above to a horizontal level.
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Pre-Installation
LEVELLING FEET
REVERSE THE DOOR SWING
NOTE:
When reversing the door swing.
• Read the instructions all the way through before starting.
• Handle parts carefully to avoid scratching paint.
• Set screws down by their related parts to avoid using them in the wrong places.
• Provide a non-scratching work surface for the doors.
• It is recommended that 2 people perform this task.
IMPORTANT: Once you begin, do not move the cabinet until door-swing reversal is completed.
These instructions are for changing the hinges from the right side to the left side—if you ever want to change the hinges back to the right side,
follow these same instructions and reverse all references to left and right.
Tools Required
5
/
16
in. Socket driver Phillips screwdriver Putty knife or thin-blade screwdriver
WARNING: Follow all steps when reversing the door swing. Failure to follow these instructions, leaving off parts,
or overtightening screws, can lead to the door falling off and result in injury and property damage.
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1
WARNING: Unplug the refrigerator from its electrical
outlet. Empty all door shelves.
2
Remove the hole cover and the right top hinge cover,
then unscrew screws and remove the right top hinge.
Keep the screws to reuse.
Lift the freezer door up and away from your refrigerator.
Unscrew screws of middle hinge, remove the hinge, then lift
the refrigerator door up and away from your refrigerator.
Save the screws to reuse.
Part Description Quantity
A Hole cap 1
1
1
1
1
1
B Right top hinge cover
C Top Right hinge
D Right door self-locking block
E Right door open stopper
F Middle right hinge
A
B
C
D
E
F
Pre-Installation
Remove the freezer door Remove the Refrigerator door
Part Description Quantity
G Hinge shaft 1
1
1
1
H Bottom hinge
I
J
Left door self-locking block
Left door open stopper
K Top sleeves 1
1
1
1
L Hole cap
M
N
Sleeves
Bottom stopper
1O Lower door self-locking block
10
3
4
Unscrew screws of the bottom hinge, then remove the
bottom hinge from the bottom right side of the refrigera-
tor.
Unscrew the hinge shaft from the right side of the bottom
hinge and move it to the left side, then secure the bottom
hinge to the bottom left side of the refrigerator, using the
screws you removed previously.
Remove the sleeves from the top right of doors and hole cap
from top left of doors, and assemble them on the opposite
sides.
Remove the refrigerator door bottom stopper and self-locking
block, then install them to the opposite side. Remove the freezer
right door open stopper and save them to reuse. Take out the
left freezer self-locking block and left door open stopper from
accessory bag in the refrigerator and installed on the left of-
freezer door.
G
H
N
O
M
K
L
I
J
Pre-Installation
Install the hinge Install door stopper
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5 6
Install the refrigerator door vertically onto the bottom
hinge. Take out the middle left hinge from the accessory
bag then assemble the middle left hinge on the left side
of the refrigerator.
Install the freezer door vertically into the center hinge. Take
out the left top hinge and left top hinge cover from accesso-
ry bag, assembly left top hinge, left top hinge cover and hole
cover.
Part Description Quantity
P Middle left hinge 1
1
1
1
Q Left top hinge cover
R Top left hinge
A Hole cap
P
A
Q
R
Pre-Installation
Install the refrigerator door
and middle hinge
Install the freezer door
IM1900MD
OVERALL CLEANING
DEFROSTING
Dusts behind the refrigerator and on the ground shall be timely cleaned to improve the cooling effect and energy saving. The interior of
the refrigerator should be cleaned regularly to avoid odor.
Soft towels or sponge dipped in water and non-corrosive neutral detergents are suggested for cleaning. The freezer of shall be finally
cleaned with clean water and dry cloth. Open the door for natural drying before the power is turned on.
Do not use hard brushes, clean steel balls, wire brushes, abrasives, such as toothpastes, organic solvents (such as alcohol, acetone,
banana oil, etc.), boiling water, acid or alkaline items clean refrigerator considering that this may damage the fridge surface and
interior.
Do not rinse with water so as not to affect the electrical insulation properties.
The refrigerator is made based on the air-cooling principle and thus has automatic defrosting function. Frost formed due to change of
season or temperature may also be manually removed by disconnection of the appliance from power supply or by wiping with a dry
towel.
CHANGING THE LIGHT
1. Unplug the refrigerator.
2. The light bulb is located at the top of the refrigerator cabinet.
3. Using a screwdriver, remove the screw securing the light cover, then remove the light cover.
4. Replace the LED with a new LED, input rating: 115V AC 3.5W.
5. Replace the light cover.
6. Plug the refrigerator back in and resume normal functioning.
OUT OF OPERATION
Power failure: In case of power failure, even if it is in summer, foods inside the appliance can be kept for several hours; during the
power failure, the times of door opening shall be reduced, and no more fresh food shall be put into the appliance.
Long-time nonuse: The appliance shall be unplugged and then cleaned; then the doors are left open to prevent odor.
Moving: Before the refrigerator is moved, take all objects inside out, fix the glass partitions, vegetable holder, freezing chamber drawers
and etc. with tape, and tighten the leveling feet; close the doors and seal them with tape. During moving, the appliance shall not be laid
upside down or horizontally, or be vibrated; the inclination during movement shall be no more than 45°.
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WARNING: Please unplug the refrigerator for defrost and cleaning.
NOTICE: The appliance shall run continuously once it is started. Generally, the operation of the appliance shall not be interrupted;
or otherwise the service life may be impaired.
Maintenance and Cleaning
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NOTICE:
You may try to solve the following simple problems by yourself. If them cannot be solved, please contact the after-sales
department.
Problem Possible Cause & Solution
Check whether the appliance is connected to power or whether the plug is in well contact;
Check whether the voltage is too low;
Check whether there is a power failure or partial circuits have tripped;
Failed operation
Odorous foods shall be tightly wrapped;
Check whether there is any rotten food;
Clean the inside of the refrigerator;
Odor
Long operation of the refrigerator is normal in summer;
When the ambient temperature is high;
It is not suggestible having too much food in the appliance at the same time;
Food shall get cool before being put into the appliance;
The doors are opened too frequently;
Long-time operation
of the compressor
Check whether the refrigerator is connected to power supply and whether the illuminating light is damaged;
Have the light replaced by a specialist;
Light fails to get lit
The door is stuck by food packages Too much food is placed;
The refrigerator is tilted;
Doors cannot be
properly closed
Check whether the floor is level and whether the refrigerator is placed stably;
Check whether accessories are placed at proper locations;
Loud noise
Remove foreign matters on the door seal;
Heat the door seal and then cool it for restoration (or blow it with an electrical drier or use a hot towel for
heating);
Door seal fails to be
tight
There is too much food in the chamber or food stored contains too much water, resulting in heavy defrosting;
The doors are not closed properly, resulting in frosting due to entry of air and increased water due to defrosting;
Water pan overflows
Heat dissipation of the built-in condenser via the housing, which is normal;
When housing becomes hot due to high ambient temperature, storage of too much food or shutdown of the
compressor is shut down;
Provide sound ventilation to facilitate heat dissipation;
Hot housing
Condensation on the exterior surface and door seals of the refrigerator is normal when the ambient humidity is too
high;
Just wipe the condensate with a clean towel;
Surface condensation
Buzz: The compressor may produce buzzes during operation, and the buzzes are loud particularly upon start or
stop. This is normal.
Creak: Refrigerant flowing inside of the appliance may produce creak, which is normal.
Abnormal noise
Fault Code Fault Description
LED1 indicator and LED2 indicator Refrigerator temperature sensor circuit
LED1 indicator and LED3 indicator Freezer defrost sensor
LED1 indicator and LED4 indicator Ambient temperature sensor
ERROR CODES
Troubleshooting
17
Notes
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Questions, problems, missing parts? Before returning to the store,
call Vissani Customer Service
Monday - Friday 8 a.m. to 8 p.m., Saturday 8 a.m. to 6 p.m.
Retain this manual for future use.
1-855-847-7264
HOMEDEPOT.COM
HOMEDEPOT.CA
