User Manual
Nighthawk WiFi 7 Dual-Band Router
Model RS100, RS90, RS70
NETGEAR, Inc.
350 E. Plumeria DriveJuly 2025
San Jose, CA 95134, USA202-12760-02
Support and Community
Get your questions answered and access the latest downloads at netgear.com/support,
and check out our NETGEAR Community at community.netgear.com.
Regulatory and Legal
For regulatory compliance information including the EU and UKCA Declarations of
Conformity, visit https://www.netgear.com/about/regulatory. See the regulatory
compliance document before connecting the power supply. For NETGEAR’s Privacy
Policy, visit https://www.netgear.com/about/privacy-policy.
Where permitted by law, by using this device, you are agreeing to NETGEAR’s Terms
and Conditions at https://www.netgear.com/about/terms-and-conditions. If you do not
agree, return the device to your place of purchase within your return period.
For 6 GHz devices not designed for outdoor use: Only use the device indoors. The
operation of 6 GHz devices is prohibited on oil platforms, cars, trains, boats, and aircraft,
except that operation of this device is permitted in large aircraft while flying above
10,000 feet. Operation of transmitters in the 5.925-7.125 GHz band is prohibited for
control of or communications with unmanned aircraft systems.
Trademarks
Trademarks© NETGEAR, Inc., NETGEAR, and the NETGEAR Logo are trademarks of
NETGEAR, Inc. Any non-NETGEAR trademarks are used for reference purposes only.
Revision History
CommentsPublish DatePublication Part
Number
Regulatory updates.July 2025202-12760-02
First publication.January 2025202-12760-01
User Manual2
Nighthawk WiFi 7 Dual-Band Router Model RS100, RS90, RS70
Contents
Chapter 1 Introduction
What is WiFi 7?.................................................................................. 10
Additional documentation............................................................... 10
Chapter 2 Hardware Setup
Unpack your router........................................................................... 12
Front panel LEDs and buttons......................................................... 12
Rear panel.......................................................................................... 15
Router label........................................................................................ 16
Position your router.......................................................................... 16
Cable your router.............................................................................. 17
Chapter 3 Connect to the Router Network and Access the Router
Connect to the router network........................................................ 20
Connect to the router WiFi network.......................................... 20
Connect to the router using a wired connection..................... 20
Types of logins.................................................................................. 21
Use a web browser to access the router........................................ 21
Automatic Internet setup............................................................. 21
Log in to the router after you set up the router........................ 23
Change the language.................................................................. 24
Install and manage your router with the Nighthawk app............ 24
Chapter 4 Specify Your Internet Settings
Use the Setup Wizard....................................................................... 27
Manually set up the Internet connection....................................... 28
Set an Internet connection without a login............................... 28
Set a PPPoE Internet connection................................................ 29
Set a PPTP or L2TP Internet connection.................................... 31
About high-speed Internet connections................................... 32
Set an IPv6 Internet connection...................................................... 33
Types of IPv6 Internet connections............................................ 33
Requirements for entering IPv6 addresses............................... 34
Use auto detect for an IPv6 Internet connection...................... 34
Set a 6to4 tunnel IPv6 Internet connection............................... 35
Set a pass-through IPv6 Internet connection............................ 37
Set a fixed IPv6 Internet connection.......................................... 38
Set a DHCP IPv6 Internet connection........................................ 39
Set a PPPoE IPv6 Internet connection........................................ 41
3
Use auto config for an IPv6 Internet connection...................... 43
Set a 6rd IPv6 Internet connection............................................. 44
Manage the MTU size....................................................................... 46
MTU concepts............................................................................... 46
Change the MTU size................................................................... 47
Chapter 5 Control Access to the Internet
NETGEAR Armor............................................................................... 50
Activate Armor using the Nighthawk app...................................... 50
Network access control list.............................................................. 50
Enable the network access control list, set the access rule, and
allow or block connected devices.............................................. 51
Manage allowed devices currently not on the network.......... 53
Manage blocked devices currently not on the network.......... 55
Block Internet services...................................................................... 56
Block services from the Internet................................................. 56
Schedule when to block Internet services................................. 58
Chapter 6 Manage WiFi Settings
Change your country or region....................................................... 60
Disable or reenable Smart Connect............................................... 60
Hide or broadcast the SSID for a WiFi network............................. 61
Enable or disable 20/40 MHz coexistence for the 2.4 GHz radio. 62
Change the name for a WiFi network............................................. 63
Change the WiFi password or the WiFi security option .............. 63
Change the 2.4 GHz or 5 GHz WiFi channel.................................. 65
Change the WiFi mode.................................................................... 66
Set up a guest WiFi network............................................................ 66
Manage advanced WiFi settings..................................................... 68
Enable or disable MU-MIMO...................................................... 69
Change the preamble mode for a radio................................... 69
Chapter 7 Manage the WAN and LAN Network Settings
Manage the WAN settings............................................................... 72
Change the WAN security settings............................................ 72
Set up a default DMZ server........................................................ 73
Manage IGMP proxying............................................................... 74
Manage NAT filtering................................................................... 74
Manage the SIP application-level gateway............................... 75
Change the LAN IP address settings or RIP settings.................... 76
Set the IP addresses that the router assigns.................................. 77
Disable the DHCP server feature in the router.............................. 78
Manage reserved LAN IP addresses............................................... 79
Reserve an IP address.................................................................. 79
4
Nighthawk WiFi 7 Dual-Band Router Model RS100, RS90, RS70
Edit a reserved IP address........................................................... 80
Delete a reserved IP address entry............................................ 81
Set up an IPTV port or a bridge for a port group or VLAN tag
group.................................................................................................. 81
Set up a bridge for a port group................................................ 82
Set up a bridge for a VLAN tag group....................................... 83
Chapter 8 Optimize Performance
Improve network connections with Universal Plug and Play....... 86
Chapter 9 Manage and Monitor Your Router
Update the router firmware............................................................. 89
Check for new firmware and update the router....................... 89
Manually upload firmware to the router ................................... 90
Manage the firmware update settings....................................... 91
Change the admin password.......................................................... 92
Enable admin password reset......................................................... 92
Reset the admin password............................................................... 93
Use HTTPS to access the router...................................................... 94
Change the router’s device name................................................... 95
Manage the router configuration file............................................. 95
Back up the settings..................................................................... 96
Restore the settings...................................................................... 96
Erase the settings......................................................................... 97
Monitor the router and network...................................................... 97
View information about the router and the Internet and WiFi
settings........................................................................................... 98
View devices currently on the network...................................... 98
View and manage logs of router activity................................. 100
View the Internet connection status or renew the connection. 100
View the PPPoE Internet connection status or renew the
connection.................................................................................. 102
View the packet statistics of the Internet and LAN ports and WiFi
networks ..................................................................................... 102
Monitor, meter, and control Internet traffic................................. 103
Start the traffic meter without traffic volume restrictions...... 104
Restrict Internet traffic by volume............................................ 104
Restrict Internet traffic by connection time............................. 106
View the Internet traffic volume and statistics........................ 107
Unblock the traffic meter after the traffic limit is reached..... 107
Set the NTP server.......................................................................... 108
Set your time zone and daylight saving time.............................. 109
Set up the router as a WiFi access point...................................... 110
Return the router to router mode................................................. 111
5
Nighthawk WiFi 7 Dual-Band Router Model RS100, RS90, RS70
Manage LED blinking or turn off LEDs......................................... 111
Connect to your router with Anywhere Access........................... 112
Return the router to its factory default settings........................... 112
Use the Reset button................................................................. 113
Erase the settings....................................................................... 113
Chapter 10 Use Dynamic DNS to Access Your Network From the
Internet
Set up and manage Dynamic DNS............................................... 116
Set up a new Dynamic DNS account....................................... 116
Use a Dynamic DNS account that you already have.............. 117
Manage your existing NETGEAR or No-IP Dynamic DNS
account........................................................................................ 118
Chapter 11 Manage Port Forwarding and Port Triggering
Manage port forwarding to a local server................................... 120
Forward incoming traffic to a local server............................... 120
Add a custom port forwarding service or application........... 121
Change a port forwarding rule................................................. 122
Remove a port forwarding rule................................................ 123
Application example: Make a local web server public.......... 123
How the router implements the port forwarding rule........... 124
Manage port triggering................................................................. 124
Add a port triggering rule......................................................... 125
Change a port triggering rule.................................................. 126
Remove a port triggering rule.................................................. 127
Set the time-out period for port triggering............................ 128
Disable an individual port triggering rule............................... 128
Disable port triggering.............................................................. 129
Application example: Port triggering for Internet Relay Chat. 130
Chapter 12 Troubleshooting
Quick tips......................................................................................... 132
Sequence to restart your network............................................ 132
Check the power adapter and Ethernet cable connections.. 132
Check the WiFi settings............................................................. 132
Check the network settings...................................................... 133
Reboot the router from its router web interface......................... 133
Troubleshoot with the LEDs.......................................................... 134
Standard LED behavior when the router is powered on...... 134
Power LED is off ......................................................................... 134
Power LED stays solid amber or blinking amber................... 134
Internet or Ethernet LAN port LEDs are off............................. 135
WiFi LED is off............................................................................. 135
6
Nighthawk WiFi 7 Dual-Band Router Model RS100, RS90, RS70
You cannot log in to the router..................................................... 135
You cannot access the Internet..................................................... 137
Troubleshoot Internet browsing................................................... 139
Changes are not saved.................................................................. 139
Troubleshoot WiFi connectivity.................................................... 139
Troubleshoot your network using the ping utility...................... 140
Test the LAN path to your router............................................. 140
Test the path from a Windows-based computer to a remote
device.......................................................................................... 141
7
Nighthawk WiFi 7 Dual-Band Router Model RS100, RS90, RS70
1
Introduction
This user manual is for the NETGEAR Nighthawk
®
WiFi 7 Dual-Band Router Model RS100,
Model RS90, and Model RS70.
Model RS100 and model RS90 support WiFi 7 (IEEE 802.11be) with a combined WiFi
speed of up to 3.57 Gbps and dual-band concurrent radio operation:
•
2.4 GHz radio: Supports IEEE 802.11 n/ac/ax/be with 4096-QAM, 20/40 MHz channel
width, and a speed of up to 0.7 Gbps
•
5 GHz radio: Support IEEE 802.11 n/ac/ax/be with 4096-QAM, 20/40/80/160 MHz
channel width, and a speed of up to 2.9 Gbps
Model RS70 supports WiFi 7 (IEEE 802.11be) with a combined WiFi speed of up to 3.0
Gbps and dual-band concurrent radio operation:
•
2.4 GHz radio: Supports IEEE 802.11 n/ac/ax/be with 4096-QAM, 20/40 MHz channel
width, and a speed of up to 0.7 Gbps
•
5 GHz radio: Support IEEE 802.11 n/ac/ax/be with 1024-QAM, 20/40/80/160 MHz
channel width, and a speed of up to 2.4 Gbps
All three routers provide one 2.5GbE Internet port for cable and fiber ISP connections
up to 2.5 Gbps and four 1 Gigabit LAN ports.
This chapter contains the following sections:
• What is WiFi 7?
• Additional documentation
NOTE: For more information about the topics that are covered in this manual,
visit the support website at netgear.com/support/.
NOTE: Firmware updates with new features and bug fixes are made available
from time to time at netgear.com/support/download/. You can check for and
download new firmware manually. If the features or behavior of your product
does not match what is described in this manual, you might need to update the
firmware.
8
NOTE: In this manual, WiFi network means the same thing as SSID (service set
identifier or WiFi network name) or VAP (virtual access point). That is, when we
refer to a WiFi network we mean an individual SSID or VAP.
9
What is WiFi 7?
WiFi 7, also known as IEEE 802.11be Extremely High Throughput (EHT), is a
next-generation WiFi standard. The new standard provides the capability for multi-gigabit
(multi-gig) WiFi throughout the home with faster speeds, less interference, and better
performance for high-bandwidth online activities.
New technologies in WiFi 7 provide the following benefits:
•
2.4 times faster speed than WiFi 6
•
Double the maximum bandwidth for your devices
•
Lower latency than WiFi 6
•
A more reliable connection
For more information, visit the NETGEAR WiFi 7 page at
netgear.com/home/discover/wifi7.
Additional documentation
The following documents are available at netgear.com/support/download/:
•
Quick start guide
•
Data sheet
For information about the NETGEAR Nighthawk app, visit
netgear.com/home/services/nighthawk-app/.
User Manual10Introduction
Nighthawk WiFi 7 Dual-Band Router Model RS100, RS90, RS70
Unpack your router
Your package contains the router, an Ethernet cable, and the power adapter (the type
varies by region).
Figure 1. Package contents
Front panel LEDs and buttons
The status LEDs and two buttons are located on the front panel of the router.
User Manual12Hardware Setup
Nighthawk WiFi 7 Dual-Band Router Model RS100, RS90, RS70
1
2
3
4
5
Figure 2. Top view
Table 1. LED descriptions
DescriptionLED and Button
Solid white: The router is ready.
Solid amber and then blinking amber: The Reset button was pressed. When
you first press the Reset button, the LED lights solid amber. After 5 seconds, the
LED turns blinking amber, and the router resets to factory defaults.
Off: Power is not supplied to the router.
Power LED1.
Solid white: The Internet connection is ready.
Solid amber: A cable was plugged into the port, but the Internet connection is
not yet ready.
Blinking: The port is sending or receiving traffic.
Off: No Ethernet cable is connected between the router and the modem.
Internet LED
2.
The LED color indicates the speed of the Ethernet connection over the LAN ports.
Solid white: The router detected a 1 Gbps link with a powered-on device.
Blinking white: The port is sending or receiving traffic at 1 Gbps.
Solid amber: The router detected a lower speed link with a powered-on device.
Blinking amber: The port is sending or receiving traffic at a lower speed.
Off: No device is connected to this Ethernet LAN port.
Ethernet LAN LED
3.
User Manual13Hardware Setup
Nighthawk WiFi 7 Dual-Band Router Model RS100, RS90, RS70
Table 1. LED descriptions (Continued)
DescriptionLED and Button
Solid white: The WiFi radio is operating.
Blinking white: The WiFi radio is sending or receiving traffic.
Off: The WiFi radio is off.
WiFi LED4.
Pressing the Sync/WPS button lets your WPS-enabled device join your router’s
WiFi network without typing the WiFi password.
Solid white: The Sync/WPS LED is always solid white. This is normal behavior.
Blinking white: The WPS process is active so that you can connect a WPS-enabled
device to your router’s WiFi network. When the device is connected, the sync/WPS
LED shows solid white again.
The Sync/WPS LED is also blinking white when the router is in factory default state
or you reset the router to factory default settings.
Off: The router or its LEDs are turned off.
Sync/WPS LED5.
User Manual14Hardware Setup
Nighthawk WiFi 7 Dual-Band Router Model RS100, RS90, RS70
Rear panel
The following figure shows the rear panel connectors and buttons.
A
B
C
D
Figure 3. Rear panel
The rear panel contains the following components:
•
A. Reset button: Pressing the Reset button resets the router.
If the Reset button is pressed for at least five seconds and the Power LED blinks
amber, the router returns to its factory settings.
•
B. Gigabit Ethernet LAN ports: Four Gigabit Ethernet RJ-45 LAN ports that support
1G, 100M, and 10M speed. Use these ports to connect Ethernet LAN devices to your
router.
•
C. 2.5G Internet port: An RJ-45 Internet port (marked with yellow) that supports
speeds up to 2.5 Gbps. Use a Category 5e (Cat5e) Ethernet cable or higher rated
Ethernet cable to connect a high-speed modem for a high-speed Internet connection.
For more information, see About high-speed Internet connections on page 32.
•
D. DC power connector: Connect the power adapter that came in your product
package to the DC power connector.
User Manual15Hardware Setup
Nighthawk WiFi 7 Dual-Band Router Model RS100, RS90, RS70
Router label
The router label shows the login information, WiFi Network Name (SSID), network key
(password), serial number, and MAC address.
Figure 4. Router label
Position your router
The router lets you access your network anywhere within the operating range of your
WiFi network. However, the operating distance or range of your WiFi connection can
vary significantly depending on the physical placement of your router.
In addition, position your router according to the following guidelines:
•
Place your router near the center of the area where your computers and other devices
operate, and within line of sight to your WiFi devices.
•
Make sure that the router is within reach of an AC power outlet and near Ethernet
cables for wired devices.
•
Place the router in an elevated location, minimizing the of number walls and ceilings
between the router and your other devices.
•
To avoid wireless signal interference, place the router away from electrical devices
such as these:
○
Ceiling fans
○
Home security systems
User Manual16Hardware Setup
Nighthawk WiFi 7 Dual-Band Router Model RS100, RS90, RS70
○
Microwaves
○
Computers
○
The base of a cordless phone
○
2.4 GHz or 5 GHz cordless phones
•
Place the router away from large metal surfaces, large glass surfaces, insulated walls,
and items such as these:
○
Solid metal doors
○
Aluminum studs
○
Fish tanks
○
Mirrors
○
Brick
○
Concrete
The following factors might limit the range of your WiFi:
•
The thickness and number of walls the WiFi signal passes through can limit the range.
•
Other WiFi access points in and around your home might affect your router’s signal.
WiFi access points are routers, repeaters, WiFi range extenders, and any other
devices that emit a WiFi signal for network access.
Cable your router
Connect your router to a modem and power on your router.
User Manual17Hardware Setup
Nighthawk WiFi 7 Dual-Band Router Model RS100, RS90, RS70
Internet
10G
Ethernet
ResetPower
Figure 5. Cable your router
To cable your router:
1. Unplug your modem, remove and reinsert the backup battery if it uses one, and
then plug the modem back in.
2. Use the Ethernet cable to connect the modem to the yellow Internet port on the
router.
NOTE: If your Internet connection does not require a modem, connect the
Ethernet cable going to your home to the yellow Internet port on the router.
3. Connect the power adapter to your router and plug the power adapter into an outlet.
The router’s Power LED lights solid white when the router is ready.
After you connect your router to a modem and power it on, finish your router’s installation
process using the Nighthawk app or router web interface. For more information, see
Connect to the Router Network and Access the Router on page 19.
User Manual18Hardware Setup
Nighthawk WiFi 7 Dual-Band Router Model RS100, RS90, RS70
3
Connect to the Router Network and
Access the Router
You can connect to the router’s WiFi networks or use a wired Ethernet connection. This
chapter explains the ways you can connect and how to access the router and log in.
The chapter contains the following sections:
• Connect to the router network
• Types of logins
• Use a web browser to access the router
• Install and manage your router with the Nighthawk app
19
Connect to the router network
You can connect to the router network using a wired or WiFi connection.
NOTE: If you set up your computer to use a static IP address, change the settings
so that it uses Dynamic Host Configuration Protocol (DHCP).
Connect to the router WiFi network
You can connect a WiFi-enabled computer or mobile device to the router WiFi network
using the router WiFi network name (SSID) and WiFi password (network key)
To connect to the WiFi network:
1. Make sure that the router is receiving power (its Power LED is lit).
2. On your computer or mobile device, open your WiFi network management
application.
This is the application that lets you manage your WiFi connections.
3. Find and select the router WiFi network name (SSID).
The router’s default WiFi network name (SSID) is on the router label.
4. Enter the router WiFi password.
The router’s default WiFi password is on the router label. The WiFi password is also
known as the network key or passphrase.
Your computer or mobile device connects to the WiFi network.
Connect to the router using a wired
connection
You can connect your computer to the router using an Ethernet cable and join the
router’s local area network (LAN). After setup, you can also connect other wired devices.
To connect your computer or other device to the router with an Ethernet cable:
1. Make sure that the router is receiving power (its Power LED is lit).
2. Connect an Ethernet cable to an Ethernet port on your computer.
If your computer doesn’t have an Ethernet port, you might be able to connect a USB
to Ethernet adapter to a USB port on your computer, and then connect the Ethernet
cable to the adapter’s port.
3. Connect the other end of the Ethernet cable to an Ethernet LAN port on the router.
User Manual20Connect to the Router Network
and Access the Router
Nighthawk WiFi 7 Dual-Band Router Model RS100, RS90, RS70
Your computer connects to the local area network (LAN).
Types of logins
Separate types of logins serve different purposes. It is important that you understand
the differences so that you know which login to use when.
Several types of logins are associated with the router:
•
ISP login: The login that your Internet service provider (ISP) gave you logs you in to
your Internet service. Your ISP gave you this login information in a letter or some
other way. If you cannot find this login information, contact your ISP.
•
WiFi password: Your router is preset with a unique WiFi network name (SSID) and
password for WiFi access. This information is on the router label. The WiFi password
is also known as the network key or passphrase.
•
NETGEAR account login: The free NETGEAR account that you need to register your
router, manage your router remotely, and manage your subscriptions. If you do not
have a NETGEAR account, you can create one.
•
Router login: The router login password that you need to log in to the router with
the admin user name when you use a web browser to access and configure the
router.
Use a web browser to access the
router
When you connect to the network (either with WiFi or with an Ethernet cable), you can
use a web browser to access the router to view or change its settings. We call the router
user interface the router web interface.
When you access the router web interface, the software automatically checks to see if
your router can connect to your Internet service.
Automatic Internet setup
You can set up your router automatically (see the information below) or manually (see
Manually set up the Internet connection on page 28). In either case, you must use a web
browser to access the router.
User Manual21Connect to the Router Network
and Access the Router
Nighthawk WiFi 7 Dual-Band Router Model RS100, RS90, RS70
Before you start the setup process, get your ISP information and make sure that the
computers and devices in the network are using the settings described here. When
your Internet service starts, your Internet service provider (ISP) typically gives you all the
information needed to connect to the Internet. For example, for DSL service, you might
need the following information to set up your router:
•
The ISP configuration information for your DSL account
•
ISP login name and password
•
Fixed or static IP address setting (special deployment by ISP; this setting is rare)
If you cannot locate this information, ask your ISP to provide it.
NOTE: If your Internet service is going through your TV or fiber cable, you might
not need the login information.
When your Internet connection is working, you no longer need to launch the ISP login
program on your computer to access the Internet. When you start an Internet application,
your router automatically logs you in.
The NETGEAR installation assistant runs on any device with a web browser. Installation
and basic setup takes about 15 minutes to complete.
To automatically set up your router:
1. Make sure that the router is powered on.
2. Make sure that your computer or mobile device is connected to the router with an
Ethernet cable (wired) or over WiFi with the preset security settings listed on the
label.
NOTE: If you want to change the router’s WiFi settings, use a wired
connection to avoid being disconnected when the new WiFi settings take
effect.
3. Launch a web browser.
The page that displays depends on whether you accessed the router before:
•
The first time you set up the Internet connection for your router, the browser goes
to http://www.routerlogin.net and the Configuring the Internet Connection
page displays.
•
If you already set up the Internet connection, enter http://www.routerlogin.net
in the address field for your browser to start the installation process.
The page that displays recommends that you use the Nighthawk app. However, the
current procedure describes how you can use the router web interface.
4. If the installation process does not start and the browser does not display the page
that recommends that you use the Nighthawk app, do the following:
User Manual22Connect to the Router Network
and Access the Router
Nighthawk WiFi 7 Dual-Band Router Model RS100, RS90, RS70
•
Make sure that the computer is connected to one of the Ethernet LAN ports on
the router or over WiFi to the router.
•
Make sure that the router is receiving power and that its Power LED is lit.
•
Close and reopen the browser or clear the browser cache.
•
Browse to http://www.routerlogin.net.
•
If the computer is set to a static or fixed IP address (this setting is uncommon),
change it to obtain an IP address automatically from the router.
•
Use the Reset button, to reset the router to factory default settings (see Use the
Reset button on page 113).
5. Scroll down and click the If you don’t have a compatible smartphone, click here
link.
A welcome page displays.
6. Follow the onscreen instructions.
The router detects your Internet settings.
7. Follow the onscreen instructions to complete the installation process.
If the router does not detect the Internet settings, the installation assistant cannot
complete the installation process, and you must start the installation process again:
1. Before you start again, review your settings. Make sure that you select the correct
options and type everything correctly.
2. If the router still does not detect the Internet settings, contact your ISP to verify that
you are using the correct configuration information.
3. If problems persist, register your router and contact NETGEAR Technical Support.
Log in to the router after you set up the
router
When you set up your router while the router is in factory default state, the browser
automatically starts the NETGEAR installation assistant.
After you set up the router, if you want to view or change settings for the router, you
can use a browser to log in to the router web interface.
To log in to the router web interface:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter http://www.routerlogin.net.
User Manual23Connect to the Router Network
and Access the Router
Nighthawk WiFi 7 Dual-Band Router Model RS100, RS90, RS70
NOTE: You can also enter http://www.routerlogin.com or
http://192.168.1.1. The procedures in this manual use
http://www.routerlogin.net.
A login window opens.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified when you set
up your router. The user name and password are case-sensitive.
The BASIC Home page displays.
Change the language
By default, the Auto setting uses your region to automatically set the language that
displays when you log in to the router web interface.
To change the language:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified when you set
up your router. The user name and password are case-sensitive.
The BASIC Home page displays.
4. In the upper right corner, select a language from the menu.
5. When prompted, click the OK button to confirm this change.
The page refreshes with the language that you selected.
Install and manage your router with
the Nighthawk app
With the Nighthawk app, you can easily install and manage your router. The app lets
you update the router to the latest firmware, allows you to personalize your WiFi network,
and helps you to register your router with NETGEAR. You can also manage your router
remotely and use the Armor and Smart Parental Controls services.
User Manual24Connect to the Router Network
and Access the Router
Nighthawk WiFi 7 Dual-Band Router Model RS100, RS90, RS70
The Nighthawk app is available for iOS and Android mobile devices.
NOTE: Your router is not connected to the Internet until you finish setting it up
with the app. If you are connected to your router’s WiFi network before your
router is set up, you do not have Internet access and cannot download the app.
Use your cellular data or connect to your previous router’s WiFi network to download
the app. During router installation, the app instructs you when you need to connect to
your router's WiFi.
To install your router using the Nighthawk app:
1. Visit Nighthawk-app.com to download the Nighthawk app.
NOTE: To download the app, you need to use your cellular data or connect
your mobile device to your previous router’s WiFi network.
2. Wait for the Nighthawk app to download on your mobile device.
3. Launch the Nighthawk app.
4. Follow the instructions that display in the app to install your router and connect to
the Internet.
User Manual25Connect to the Router Network
and Access the Router
Nighthawk WiFi 7 Dual-Band Router Model RS100, RS90, RS70
4
Specify Your Internet Settings
Usually, the quickest way to set up the router to use your Internet connection is to allow
the NETGEAR installation assistant to detect the Internet connection.
After you set up your router, you can use the Setup Wizard to redetect the Internet
settings, or you can manually specify your Internet settings.
This chapter contains the following sections:
• Use the Setup Wizard
• Manually set up the Internet connection
• Set an IPv6 Internet connection
• Manage the MTU size
26
Use the Setup Wizard
You can use the Setup Wizard to redetect your Internet settings and automatically set
up your router.
To use the Setup Wizard:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified when you set
up your router. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup Wizard.
The Setup Wizard page displays.
5. Select the Yes radio button.
6. Click the Next button.
The Setup Wizard searches your Internet connection for servers and protocols to
determine your Internet configuration.
7. Follow the onscreen instructions.
The router detects your Internet settings.
8. Follow the onscreen instructions to complete the Setup Wizard process.
If the router does not detect the Internet settings, the Setup Wizard cannot complete
its process, and you must start the Setup Wizard again:
1. Before you start again, review your settings. Make sure that you select the correct
options and type everything correctly.
2. If the router still does not detect the Internet settings, contact your ISP to verify that
you are using the correct configuration information.
3. If problems persist, register your router and contact NETGEAR Technical Support.
User Manual27Specify Your Internet Settings
Nighthawk WiFi 7 Dual-Band Router Model RS100, RS90, RS70
Manually set up the Internet
connection
You can view or change the router’s Internet connection settings.
Set an Internet connection without a login
You can manually specify the connection settings for an Internet service for which you
do not need to log in. Use the information that your ISP gave you to connect to your
Internet service. If you cannot find this information, contact your ISP. Entering incorrect
information might prevent the router from connecting to the Internet.
To set an Internet connection without a login:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified when you set
up your router. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select Internet.
The Internet Setup page displays.
5. In the Does your Internet connection require a login? section, leave the No radio
button selected.
6. If your Internet connection requires an account name or host name, do the following:
a. In the Account Name section, click the Edit button.
b. Enter the account name.
By default, the account name is the model number of the router.
c. Click the Apply button.
d. Select Internet.
The Internet Setup page displays again.
7. If your Internet connection requires a domain name, type it in the Domain Name (If
Required) field.
User Manual28Specify Your Internet Settings
Nighthawk WiFi 7 Dual-Band Router Model RS100, RS90, RS70
For the other sections on this page, the default settings usually work, but you can
change them.
8. Select an Internet IP Address radio button:
•
Get Dynamically from ISP: Your ISP uses DHCP to assign your IP address. Your
ISP automatically assigns these addresses.
•
Use Static IP Address: Enter the IP address, IP subnet mask, and the gateway IP
address that your ISP assigned. The gateway is the ISP router to which your router
connects.
9. Select a Domain Name Server (DNS) Address radio button:
•
Get Automatically from ISP: Your ISP uses DHCP to assign your DNS servers.
Your ISP automatically assigns this address.
•
Use These DNS Servers: If you know that your ISP requires specific servers, select
this option. Enter the IP address of your ISP’s primary DNS server. If a secondary
DNS server address is available, enter it also.
10. Select a Router MAC Address radio button:
•
Use Default Address: Use the default MAC address.
•
Use Computer MAC Address: The router captures and uses the MAC address
of the computer that you are now using. You must use the one computer that the
ISP allows.
•
Use This MAC Address: Enter the MAC address that you want to use.
11. Click the Apply button.
Your settings are saved.
12. Click the Test button to test your Internet connection.
If the NETGEAR website does not display within one minute, see You cannot access
the Internet on page 137.
Set a PPPoE Internet connection
You can manually set the connection settings for a PPPoE Internet service for which you
must log in. Use the information that your ISP gave you to connect to your Internet
service. If you cannot find this information, contact your ISP. Entering incorrect
information might prevent the router from connecting to the Internet.
To set a PPPoE Internet connection:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter http://www.routerlogin.net.
User Manual29Specify Your Internet Settings
Nighthawk WiFi 7 Dual-Band Router Model RS100, RS90, RS70
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified when you set
up your router. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select Internet.
The Internet Setup page displays.
5. In the Does your Internet connection require a login? section, select the Yes radio
button.
The page adjusts.
6. From the Internet Service Provider menu, select PPPoE as the encapsulation
method.
This is the default selection in the menu.
7. In the Login field, enter the login name that your ISP gave you.
This login name is often an email address.
8. In the Password field, type the password that you use to log in to your Internet
service.
9. If your ISP requires a service name, type it in the Service Name (if Required) field.
10. From the Connection Mode menu, select Always On, Dial on Demand, or Manually
Connect.
11. To change the number of minutes until the Internet login times out, in the Idle
Timeout (In minutes) field, type the number of minutes.
This is how long the router keeps the Internet connection active when no one on the
network is using the Internet connection. A value of 0 (zero) means never log out.
12. Select an Internet IP Address radio button:
•
Get Dynamically from ISP: Your ISP uses DHCP to assign your IP address. Your
ISP automatically assigns these addresses.
•
Use Static IP Address: Enter the IP address, IP subnet mask, and the gateway IP
address that your ISP assigned. The gateway is the ISP router to which your router
connects.
13. Select a Domain Name Server (DNS) Address radio button:
•
Get Automatically from ISP: Your ISP uses DHCP to assign your DNS servers.
Your ISP automatically assigns this address.
•
Use These DNS Servers: If you know that your ISP requires specific servers, select
this option. Enter the IP address of your ISP’s primary DNS server. If a secondary
DNS server address is available, enter it also.
User Manual30Specify Your Internet Settings
Nighthawk WiFi 7 Dual-Band Router Model RS100, RS90, RS70
14. Select a Router MAC Address radio button:
•
Use Default Address: Use the default MAC address.
•
Use Computer MAC Address: The router captures and uses the MAC address
of the computer that you are now using. You must use the one computer that the
ISP allows.
•
Use This MAC Address: Enter the MAC address that you want to use.
15. Click the Apply button.
Your settings are saved.
16. Click the Test button to test your Internet connection.
If the NETGEAR website does not display within one minute, see You cannot access
the Internet on page 137.
Set a PPTP or L2TP Internet connection
You can manually specify the connection settings for a PPTP or L2TP Internet service
for which you must log in. Use the information that your ISP gave you to connect to your
Internet service. If you cannot find this information, contact your ISP. Entering incorrect
information might prevent the router from connecting to the Internet.
To set a PPTP or L2TP Internet connection:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified when you set
up your router. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select Internet.
The Internet Setup page displays.
5. Select the Does your Internet connection require a login? Yes radio button.
The page adjusts.
6. From the Internet Service Provider menu, select PPTP or L2TP as the encapsulation
method.
The page adjusts again.
7. In the Login field, enter the login name that your ISP gave you.
User Manual31Specify Your Internet Settings
Nighthawk WiFi 7 Dual-Band Router Model RS100, RS90, RS70
This login name is often an email address.
8. In the Password field, type the password that you use to log in to your Internet
service.
9. From the Connection Mode menu, select Always On, Dial on Demand, or Manually
Connect.
10. To change the number of minutes until the Internet login times out, in the Idle
Timeout (In minutes) field, type the number of minutes.
This is how long the router keeps the Internet connection active when no one on the
network is using the Internet connection. A value of 0 (zero) means never log out.
11. If your ISP gave you fixed IP addresses and a connection ID or name, type them in
the My IP Address, Subnet Mask, Server Address, Gateway IP Address, and
Connection ID/Name fields.
If your ISP did not give you IP addresses, a connection ID, or name, leave these fields
blank. The connection ID or name applies to a PPTP service only.
12. Select a Domain Name Server (DNS) Address radio button:
•
Get Automatically from ISP: Your ISP uses DHCP to assign your DNS servers.
Your ISP automatically assigns this address.
•
Use These DNS Servers: If you know that your ISP requires specific servers, select
this option. Enter the IP address of your ISP’s primary DNS server. If a secondary
DNS server address is available, enter it also.
13. Select a Router MAC Address radio button:
•
Use Default Address: Use the default MAC address.
•
Use Computer MAC Address: The router captures and uses the MAC address
of the computer that you are now using. You must use the one computer that the
ISP allows.
•
Use This MAC Address: Enter the MAC address that you want to use.
14. Click the Apply button.
Your settings are saved.
15. Click the Test button to test your Internet connection.
If the NETGEAR website does not display within one minute, see You cannot access
the Internet on page 137.
About high-speed Internet connections
Use the router’s yellow Internet port, which supports speeds up to 2.5 Gbps, to connect
the router to your modem.
User Manual32Specify Your Internet Settings
Nighthawk WiFi 7 Dual-Band Router Model RS100, RS90, RS70
The router’s Internet speed depends on the speed that your ISP offers and the speed
that your modem supports. For example, if your ISP and your modem both support a
speed of 2.5 Gbps, the router’s Internet speed is also 2.5 Gbps. However, if, for example,
your ISP supports a speed of 2.5 Gbps but your modem supports a speed of only 1
Gbps, your router’s Internet speed is limited to 1 Gbps.
Set an IPv6 Internet connection
The router supports many different types of IPv6 Internet connections for which you can
specify the settings manually.
Types of IPv6 Internet connections
The router can support an IPv6 Internet connection through the following connection
types:
•
Auto Detect: See Use auto detect for an IPv6 Internet connection on page 34.
•
6to4 tunnel: See Set a 6to4 tunnel IPv6 Internet connection on page 35.
•
Pass-through: See Set a pass-through IPv6 Internet connection on page 37.
•
Fixed: See Set a fixed IPv6 Internet connection on page 38.
•
DHCP: See Set a DHCP IPv6 Internet connection on page 39.
•
PPPoE: See Set a PPPoE IPv6 Internet connection on page 41.
•
Auto Config: See Use auto config for an IPv6 Internet connection on page 43.
•
6rd: See Set a 6rd IPv6 Internet connection on page 44.
Which connection type you must use depends on your IPv6 ISP. Follow the directions
that your IPv6 ISP gave you.
•
If you are not sure what type of IPv6 connection the router uses, use the Auto Detect
connection type, which lets the router detect the IPv6 type that is in use (see Use
auto detect for an IPv6 Internet connection on page 34).
•
If your ISP did not provide details, use the 6to4 tunnel connection type (see Set a
6to4 tunnel IPv6 Internet connection on page 35).
When you enable IPv6 and select any connection type other than IPv6 pass-through,
the router starts the stateful packet inspection (SPI) firewall function on the WAN interface.
The router creates connection records and checks every inbound IPv6 packet. If the
router does not expect to receive such a packet, or the packet is not in the connection
record, the router blocks this packet.
User Manual33Specify Your Internet Settings
Nighthawk WiFi 7 Dual-Band Router Model RS100, RS90, RS70
Requirements for entering IPv6 addresses
IPv6 addresses are denoted by eight groups of hexadecimal quartets that are separated
by colons. You can reduce any four-digit group of zeros within an IPv6 address to a
single zero or omit it.
All of the following examples specify the same IPv6 address:
•
2001:db8:0000:0000:020f:24ff:febf:dbcb
•
2001:db8:0:0:20f:24ff:febf:dbcb
•
2001:db8::20f:24ff:febf:dbcb
•
2001:db8:0:0:20f:24ff:128.141.49.32
The following errors invalidate an IPv6 address:
•
More than eight groups of hexadecimal quartets
•
More than four hexadecimal characters in a quartet
•
More than two colons in a row
Use auto detect for an IPv6 Internet
connection
To set up an IPv6 Internet connection through autodetection:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified when you set
up your router. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > IPv6.
The IPv6 page displays.
5. From the Internet Connection Type menu, select Auto Detect.
The page adjusts.
After you click the Apply button, the router automatically detects the information in
the following fields:
User Manual34Specify Your Internet Settings
Nighthawk WiFi 7 Dual-Band Router Model RS100, RS90, RS70
•
Connection Type: This field indicates the connection type that is detected.
•
Router’s IPv6 Address on WAN: This field shows the IPv6 address that is acquired
for the router’s WAN (or Internet) interface. The number after the slash (/) is the
length of the prefix, which is also indicated by the underline (_) under the IPv6
address. If no address is acquired, the field displays Not Available. However, not
every IPv6 connection type shows the WAN address information.
•
Router’s IPv6 Address on LAN: This field shows the IPv6 address that is acquired
for the router’s LAN interface. The number after the slash (/) is the length of the
prefix, which is also indicated by the underline (_) under the IPv6 address. If no
address is acquired, the field displays Not Available.
6. Select an IP Address Assignment radio button:
•
Use DHCP Server: Use this method if devices on the LAN cannot receive an IPv6
address through auto configuration but must receive the IPv6 address through
a DHCP server.
•
Auto Config: This is the default setting.
This setting specifies how the router assigns IPv6 addresses to the devices on your
home network (the LAN).
7. (Optional) Select the Enable RIPng check box.
This selection enables RIP Next Generation (RIPng) on IPv6 Internet connections.
RIPng is an extension of Routing Information Protocol (RIP) that supports IPv6. You
might want to enable RIPng if you are an advanced user with a complex home network
configuration that requires dynamic routing.
8. (Optional) Select the Use This Interface ID check box and specify the interface ID
to be used for the IPv6 address of the router’s LAN interface.
If you do not specify an ID here, the router generates one automatically from its MAC
address.
9. Click the Apply button.
Your settings are saved.
Set a 6to4 tunnel IPv6 Internet connection
The remote relay router is the router to which your router creates a 6to4 tunnel. Make
sure that the IPv4 Internet connection is working before you apply the 6to4 tunnel
settings for the IPv6 connection.
User Manual35Specify Your Internet Settings
Nighthawk WiFi 7 Dual-Band Router Model RS100, RS90, RS70
To set a 6to4 tunnel IPv6 Internet connection:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified when you set
up your router. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > IPv6.
The IPv6 page displays.
5. From the Internet Connection Type menu, select 6to4 Tunnel.
The page adjusts.
After you click the Apply button, the router automatically detects the information in
the Router’s IPv6 Address on LAN field. This field shows the IPv6 address that is
acquired for the router’s LAN interface. The number after the slash (/) is the length
of the prefix, which is also indicated by the underline (_) under the IPv6 address. If
no address is acquired, the field displays Not Available.
6. Select a Remote 6to4 Relay Router radio button:
•
Auto: Your router uses any remote relay router that is available on the Internet.
This is the default setting.
•
Static IP Address: Enter the static IPv4 address of the remote relay router. Your
IPv6 ISP usually provides this address.
7. Select an IPv6 Domain Name Server (DNS) Address radio button:
•
Get Automatically from ISP: Your ISP uses DHCP to assign your DNS servers.
Your ISP automatically assigns this address. This option uses the DNS servers
assigned by the ISP for the IPv6 connection.
•
Use These DNS Servers: If you know that your ISP requires specific servers, select
this option. Enter the IP address of your ISP’s primary DNS server. If a secondary
DNS server address is available, enter it also.
8. Select an IP Address Assignment radio button:
•
Use DHCP Server: Use this method if devices on the LAN cannot receive an IPv6
address through auto configuration but must receive the IPv6 address through
a DHCP server.
•
Auto Config: This is the default setting.
User Manual36Specify Your Internet Settings
Nighthawk WiFi 7 Dual-Band Router Model RS100, RS90, RS70
This setting specifies how the router assigns IPv6 addresses to the devices on your
home network (the LAN).
9. (Optional) Select the Use This Interface ID check box and specify the interface ID
to be used for the IPv6 address of the router’s LAN interface.
If you do not specify an ID here, the router generates one automatically from its MAC
address.
10. Click the Apply button.
Your settings are saved.
Set a pass-through IPv6 Internet connection
In pass-through mode, the router works as a Layer 2 Ethernet switch with two ports (LAN
and WAN Ethernet ports) for IPv6 packets. The router does not process any IPv6 header
packets.
To set a pass-through IPv6 Internet connection:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified when you set
up your router. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > IPv6.
The IPv6 page displays.
5. From the Internet Connection Type menu, select Pass Through.
The page adjusts, but no additional fields display.
6. Click the Apply button.
Your settings are saved.
User Manual37Specify Your Internet Settings
Nighthawk WiFi 7 Dual-Band Router Model RS100, RS90, RS70
Set a fixed IPv6 Internet connection
To set a fixed IPv6 Internet connection:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified when you set
up your router. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > IPv6.
The IPv6 page displays.
5. From the Internet Connection Type menu, select Fixed.
The page adjusts.
6. Configure the fixed IPv6 addresses for the WAN connection:
•
IPv6 Address/Prefix Length: The IPv6 address and prefix length of the router
WAN interface.
•
Default IPv6 Gateway: The IPv6 address of the default IPv6 gateway for the
router’s WAN interface.
•
Primary DNS Server: The primary DNS server that resolves IPv6 domain name
records for the router.
•
Secondary DNS Server: The secondary DNS server that resolves IPv6 domain
name records for the router.
NOTE: If you do not specify the DNS servers, the router uses the DNS servers
that are configured for the IPv4 Internet connection on the Internet Setup
page. (See Manually set up the Internet connection on page 28.)
7. Select an IP Address Assignment radio button:
•
Use DHCP Server: Use this method if devices on the LAN cannot receive an IPv6
address through auto configuration but must receive an IPv6 address through a
DHCP server.
•
Auto Config: This is the default setting.
This setting specifies how the router assigns IPv6 addresses to the devices on your
home network (the LAN).
8. (Optional) Select the Enable RIPng check box.
User Manual38Specify Your Internet Settings
Nighthawk WiFi 7 Dual-Band Router Model RS100, RS90, RS70
This selection enables RIP Next Generation (RIPng) on IPv6 Internet connections.
RIPng is an extension of Routing Information Protocol (RIP) that supports IPv6. You
might want to enable RIPng if you are an advanced user with a complex home network
configuration that requires dynamic routing.
9. In the IPv6 Address/Prefix Length fields, specify the static IPv6 address and prefix
length of the router’s LAN interface.
If you do not specify an ID here, the router generates one automatically from its MAC
address.
10. Click the Apply button.
Your settings are saved.
Set a DHCP IPv6 Internet connection
To set a DHCP IPv6 Internet connection:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified when you set
up your router. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > IPv6.
The IPv6 page displays.
5. From the Internet Connection Type menu, select DHCP.
The page adjusts.
After you click the Apply button, the router automatically detects the information in
the following fields:
•
Router’s IPv6 Address on WAN: This field shows the IPv6 address that is acquired
for the router’s WAN (or Internet) interface. The number after the slash (/) is the
length of the prefix, which is also indicated by the underline (_) under the IPv6
address. If no address is acquired, the field displays Not Available.
•
Router’s IPv6 Address on LAN: This field shows the IPv6 address that is acquired
for the router’s LAN interface. The number after the slash (/) is the length of the
prefix, which is also indicated by the underline (_) under the IPv6 address. If no
address is acquired, the field displays Not Available.
6. (Optional) In the User Class (If Required) field, enter a host name.
User Manual39Specify Your Internet Settings
Nighthawk WiFi 7 Dual-Band Router Model RS100, RS90, RS70
Most people can leave this field blank, but if your ISP gave you a specific host name,
enter it here.
7. (Optional) In the Domain Name (If Required) field, enter a domain name.
You can type the domain name of your IPv6 ISP. Do not enter the domain name for
the IPv4 ISP here. If your ISP provided a domain name, type it in this field. For
example, Earthlink Cable might require a host name of home, and Comcast
sometimes supplies a domain name.
8. Select an IPv6 Domain Name Server (DNS) Address radio button:
•
Get Automatically from ISP: Your ISP uses DHCP to assign your DNS servers.
Your ISP automatically assigns this address.
•
Use These DNS Servers: If you know that your ISP requires specific servers, select
this option. Enter the IP address of your ISP’s primary DNS server. If a secondary
DNS server address is available, enter it also.
9. Select an IP Address Assignment radio button:
•
Use DHCP Server: Use this method if devices on the LAN cannot receive an IPv6
address through auto configuration but must receive an IPv6 address through a
DHCP server.
•
Auto Config: This is the default setting.
This setting specifies how the router assigns IPv6 addresses to the devices on your
home network (the LAN).
10. (Optional) Select the Enable RIPng check box.
This selection enables RIP Next Generation (RIPng) on IPv6 Internet connections.
RIPng is an extension of Routing Information Protocol (RIP) that supports IPv6. You
might want to enable RIPng if you are an advanced user with a complex home network
configuration that requires dynamic routing.
11. (Optional) Select the Use This Interface ID check box and specify the interface ID
to be used for the IPv6 address of the router’s LAN interface.
If you do not specify an ID here, the router generates one automatically from its MAC
address.
12. Click the Apply button.
Your settings are saved.
User Manual40Specify Your Internet Settings
Nighthawk WiFi 7 Dual-Band Router Model RS100, RS90, RS70
Set a PPPoE IPv6 Internet connection
To set a PPPoE IPv6 Internet connection:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified when you set
up your router. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > IPv6.
The IPv6 page displays.
5. From the Internet Connection Type menu, select PPPoE.
The page adjusts.
After you click the Apply button, the router automatically detects the information in
the following fields:
•
Router’s IPv6 Address on WAN: This field shows the IPv6 address that is acquired
for the router’s WAN (or Internet) interface. The number after the slash (/) is the
length of the prefix, which is also indicated by the underline (_) under the IPv6
address. If no address is acquired, the field displays Not Available.
•
Router’s IPv6 Address on LAN: This field shows the IPv6 address that is acquired
for the router’s LAN interface. The number after the slash (/) is the length of the
prefix, which is also indicated by the underline (_) under the IPv6 address. If no
address is acquired, the field displays Not Available.
6. Configure the login settings:
a. In the Login field, enter the login information for the ISP connection.
This is usually the name that you use in your email address. Some ISPs (like
Mindspring, Earthlink, and T-DSL) require that you use your full email address
when you log in. If your ISP requires your full email address, type it in this field.
b. In the Password field, enter the password for the ISP connection.
c. In the Service Name field, enter a service name.
If your ISP did not provide a service name, leave this field blank.
User Manual41Specify Your Internet Settings
Nighthawk WiFi 7 Dual-Band Router Model RS100, RS90, RS70
NOTE: The default setting of the Connection Mode menu is Always On to
provide a steady IPv6 connection. The router never terminates the connection.
If the connection is terminated - for example, when the modem is turned off
- the router attempts to reestablish the connection immediately after the
PPPoE connection becomes available again.
7. Select an IPv6 Domain Name Server (DNS) Address radio button:
•
Get Automatically from ISP: Your ISP uses DHCP to assign your DNS servers.
Your ISP automatically assigns this address. This option uses the DNS servers
assigned by the ISP for the IPv4 connection.
•
Use These DNS Servers: If you know that your ISP requires specific servers, select
this option. Enter the IP address of your ISP’s primary DNS server. If a secondary
DNS server address is available, enter it also.
8. Select an IP Address Assignment radio button:
•
Use DHCP Server: Use this method if devices on the LAN cannot receive an IPv6
address through auto configuration but must receive the IPv6 address through
a DHCP server.
•
Auto Config: This is the default setting.
This setting specifies how the router assigns IPv6 addresses to the devices on your
home network (the LAN).
9. (Optional) Select the Enable RIPng check box.
This selection enables RIP Next Generation (RIPng) on IPv6 Internet connections.
RIPng is an extension of Routing Information Protocol (RIP) that supports IPv6.
10. (Optional) Select the Use This Interface ID check box and specify the interface ID
to be used for the IPv6 address of the router’s LAN interface.
If you do not specify an ID here, the router generates one automatically from its MAC
address.
11. Click the Apply button.
Your settings are saved.
User Manual42Specify Your Internet Settings
Nighthawk WiFi 7 Dual-Band Router Model RS100, RS90, RS70
Use auto config for an IPv6 Internet
connection
To set up an IPv6 Internet connection through auto configuration:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified when you set
up your router. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > IPv6.
The IPv6 page displays.
5. From the Internet Connection Type menu, select Auto Config.
The page adjusts.
After you click the Apply button, the router automatically detects the information in
the following fields:
•
Router’s IPv6 Address on WAN: This field shows the IPv6 address that is acquired
for the router’s WAN (or Internet) interface. The number after the slash (/) is the
length of the prefix, which is also indicated by the underline (_) under the IPv6
address. If no address is acquired, the field displays Not Available.
•
Router’s IPv6 Address on LAN: This field shows the IPv6 address that is acquired
for the router’s LAN interface. The number after the slash (/) is the length of the
prefix, which is also indicated by the underline (_) under the IPv6 address. If no
address is acquired, the field displays Not Available.
6. (Optional) In the DHCP User Class (If Required) field, enter a host name.
Most people can leave this field blank, but if your ISP gave you a specific host name,
enter it here.
7. (Optional) In the DHCP Domain Name (If Required) field, enter a domain name.
You can type the domain name of your IPv6 ISP. Do not enter the domain name for
the IPv4 ISP here. For example, if your ISP’s mail server is mail.xxx.yyy.zzz, type
xxx.yyy.zzz as the domain name. If your ISP provided a domain name, type it in this
field. For example, Earthlink Cable might require a host name of home, and Comcast
sometimes supplies a domain name.
8. Select an IPv6 Domain Name Server (DNS) Address radio button:
User Manual43Specify Your Internet Settings
Nighthawk WiFi 7 Dual-Band Router Model RS100, RS90, RS70
•
Get Automatically from ISP: Your ISP uses DHCP to assign your DNS servers.
Your ISP automatically assigns this address. Unless the ISP assigns DNS servers
through DHCPv6, this option uses the DNS servers assigned by the ISP for the
IPv4 connection.
•
Use These DNS Servers: If you know that your ISP requires specific servers, select
this option. Enter the IP address of your ISP’s primary DNS server. If a secondary
DNS server address is available, enter it also.
9. Select an IP Address Assignment radio button:
•
Use DHCP Server: Use this method if devices on the LAN cannot receive an IPv6
address through auto configuration but must receive the IPv6 address through
a DHCP server.
•
Auto Config: This is the default setting.
This setting specifies how the router assigns IPv6 addresses to the devices on your
home network (the LAN).
10. (Optional) Select the Enable RIPng check box.
This selection enables RIP Next Generation (RIPng) on IPv6 Internet connections.
RIPng is an extension of Routing Information Protocol (RIP) that supports IPv6.
11. (Optional) Select the Use This Interface ID check box and specify the interface ID
to be used for the IPv6 address of the router’s LAN interface.
If you do not specify an ID here, the router generates one automatically from its MAC
address.
12. Click the Apply button.
Your settings are saved.
Set a 6rd IPv6 Internet connection
The 6rd protocol makes it possible to deploy IPv6 to sites using a service provider’s
IPv4 network. 6rd uses the service provider’s own IPv6 address prefix. This limits the
operational domain of 6rd to the service provider’s network and is under direct control
of the service provider. The IPv6 service provided is equivalent to native IPv6. The 6rd
mechanism relies on an algorithmic mapping between the IPv6 and IPv4 addresses that
are assigned for use within the service provider’s network. This mapping allows for
automatic determination of IPv4 tunnel endpoints from IPv6 prefixes, allowing stateless
operation of 6rd.
With a 6rd tunnel configuration, the router follows the RFC5969 standard, supporting
two ways to establish a 6rd tunnel IPv6 WAN connection:
•
Auto Detect mode: In IPv6 Auto Detect mode, when the router receives option 212
from the DHCPv4 option, autodetect selects the IPv6 as 6rd tunnel setting. The router
User Manual44Specify Your Internet Settings
Nighthawk WiFi 7 Dual-Band Router Model RS100, RS90, RS70
uses the 6rd option information to establish the 6rd connection. For more information,
see Use auto detect for an IPv6 Internet connection on page 34.
•
Manual mode: In 6rd mode, if the router receives option 212, the fields are
automatically completed. Otherwise, you must enter the 6rd settings.
To set a 6rd IPv6 Internet connection:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified when you set
up your router. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > IPv6.
The IPv6 page displays.
5. From the Internet Connection Type menu, select 6rd.
The page adjusts.
After you click the Apply button, the router automatically detects the information in
the following sections:
•
6rd (IPv6 Rapid Development) Configuration: The router detects the service
provider’s IPv4 network and attempts to establish an IPv6 6rd tunnel connection.
If the IPv4 network returns 6rd parameters to the router, the page adjusts to
display the correct settings in this section.
•
Router’s IPv6 Address on LAN: This field shows the IPv6 address that is acquired
for the router’s LAN interface. The number after the slash (/) is the length of the
prefix, which is also indicated by the underline (_) under the IPv6 address. If no
address is acquired, the field displays Not Available.
6. If the router does not automatically detect the information in the 6rd fields, specify
the following 6rd settings:
•
6rd Prefix: Type the IPv6 prefix that your ISP gave you.
•
6rd Prefix Length: Type the IPv6 prefix length that your ISP gave you.
•
6rd IPv4 Border Relay Address: Type the border router’s IPv4 address that your
ISP gave you.
•
6rd IPv4 Address Mask Length: Type the IPv4 mask length that your ISP gave
you.
7. Select an IPv6 Domain Name Server (DNS) Address radio button:
User Manual45Specify Your Internet Settings
Nighthawk WiFi 7 Dual-Band Router Model RS100, RS90, RS70
•
Get Automatically from ISP: Your ISP uses DHCP to assign your DNS servers.
Your ISP automatically assigns this address. This option uses the DNS servers
assigned by the ISP for the IPv4 connection.
•
Use These DNS Servers: If you know that your ISP requires specific servers, select
this option. Enter the IP address of your ISP’s primary DNS server. If a secondary
DNS server address is available, enter it also.
8. Select an IP Address Assignment radio button:
•
Use DHCP Server: Use this method if devices on the LAN cannot receive an IPv6
address through auto configuration but must receive the IPv6 address through
a DHCP server.
•
Auto Config: This is the default setting.
This setting specifies how the router assigns IPv6 addresses to the devices on your
home network (the LAN).
9. (Optional) Select the Use This Interface ID check box and specify the interface ID
that you want to be used for the IPv6 address of the router’s LAN interface.
If you do not specify an ID here, the router generates one automatically from its MAC
address.
10. (Optional) In the MTU Size (in bytes) field, enter a size in bytes.
The default size for this type of IPv6 connection is 1480 bytes.
11. Click the Apply button.
Your settings are saved.
Manage the MTU size
The maximum transmission unit (MTU) is the largest data packet a network device
transmits.
MTU concepts
When one network device communicates across the Internet with another, the data
packets travel through many devices along the way. If a device in the data path uses a
lower maximum transmission unit (MTU) setting than the other devices, the data packets
must be split or “fragmented” to accommodate the device with the smallest MTU.
The best MTU setting for NETGEAR equipment is often the default value. In some
situations, changing the value fixes one problem but causes another. Leave the MTU
unchanged unless one of these situations occurs:
User Manual46Specify Your Internet Settings
Nighthawk WiFi 7 Dual-Band Router Model RS100, RS90, RS70
•
You experience problems connecting to your Internet service, and the technical
support of either the Internet service provider (ISP) or NETGEAR recommends
changing the MTU setting.
For example, if a secure website does not open, or displays only part of a web page,
you might need to change the MTU.
•
You use VPN and experience severe performance problems.
•
You used a program to optimize MTU for performance reasons and now you are
experiencing connectivity or performance problems.
CAUTION: An incorrect MTU setting can cause Internet communication
problems. For example, you might not be able to access certain websites, frames
within websites, secure login pages, or FTP or POP servers.
If you suspect an MTU problem, a common solution is to change the MTU to 1400. If
you are willing to experiment, you can gradually reduce the MTU from the maximum
value of 1500 until the problem goes away. The following table describes common MTU
sizes and applications.
Table 2. Common MTU sizes
ApplicationMTU
The largest Ethernet packet size. This setting is typical for connections that do not use
PPPoE or VPN and is the default value for NETGEAR routers, adapters, and switches.
1500
Used in PPPoE environments.1492
Maximum size to use for pinging. (Larger packets are fragmented.)1472
Used in some DHCP environments.1468
Used in PPPoA environments.1458
Used in PPTP environments or with VPN.1436
Change the MTU size
To change the MTU size:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified when you set
up your router. The user name and password are case-sensitive.
User Manual47Specify Your Internet Settings
Nighthawk WiFi 7 Dual-Band Router Model RS100, RS90, RS70
The BASIC Home page displays.
4. Select ADVANCED > Setup > WAN Setup.
The WAN Setup page displays.
5. In the MTU Size field, enter a value from 616 to 1500.
6. Click the Apply button.
Your settings are saved.
User Manual48Specify Your Internet Settings
Nighthawk WiFi 7 Dual-Band Router Model RS100, RS90, RS70
5
Control Access to the Internet
The router comes with a built-in firewall that helps protect your home network from
unwanted intrusions from the Internet.
This chapter contains the following sections:
• NETGEAR Armor
• Activate Armor using the Nighthawk app
• Network access control list
• Block Internet services
49
NETGEAR Armor
Your router supports NETGEAR Armor.
After you start your subscription, NETGEAR Armor protects your home network from
potential cyber threats and provides complete data protection, advanced threat defense,
webcam protection, multilayer ransomware protection, anti-phishing, safe files, secure
browsing, rescue mode, anti-fraud, and anti-theft. In addition, NETGEAR Armor provides
multiple performance and privacy tools.
NETGEAR Armor includes an anti-malware application for your Windows-based
computers and your Mac OS, iOS, and Android devices.
For more information about NETGEAR Armor, visit
netgear.com/landings/armor/default.aspx.
You can use the Nighthawk app to view and manage NETGEAR Armor.
Activate Armor using the Nighthawk
app
To activate Armor using the Nighthawk app:
1. Launch the Nighthawk app.
The dashboard displays.
2. Tap Security.
The Security page displays.
If Armor was not yet activated, it is now activated automatically, or you are prompted
to purchase Armor.
Network access control list
You can use the network access control list (ACL) on the router to block or allow access
to your network and the Internet. The ACL identifies a WiFi or wired device by its MAC
address. The router detects the MAC addresses of the devices on the network and either
allows or denies access.
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Nighthawk WiFi 7 Dual-Band Router Model RS100, RS90, RS70
The router detects and stores the MAC addresses of devices that connect to the network,
so it lists the MAC addresses both of devices that are currently connected and any that
were previously connected.
If you set up a network ACL that allows all new devices to connect, the following applies:
•
You can either select or manually enter devices that you want to block from
connecting to the network.
•
All other devices are allowed access to the network.
If you set up a network ACL that blocks all new devices from connecting, the following
applies:
•
You can either select or manually enter devices that you want to allow access to the
network.
•
Devices that are currently connected to the network or that were allowed to connect
in the past are automatically placed on the network ACL as allowed devices.
•
All other devices are denied access to the network.
NOTE: Each network device has a MAC address that serves as a unique identifier.
The MAC address is a 12-character physical address, containing the hexadecimal
characters 0–9, a–f, or A–F (uppercase or lowercase) only, and separated by
colons (for example, 00:09:AB:CD:EF:01). Typically, the MAC address is on the
label of a device. If you cannot see the label, you can display the MAC address
using the network configuration utilities on your computer or mobile device.
Enable the network access control list, set
the access rule, and allow or block
connected devices
When you enable network access control, you must select whether new devices are
automatically allowed to access the network or are blocked from accessing the network.
By default, devices that are already connected to the network are added to the ACL as
allowed, but you can choose to block one or more of these devices from accessing the
network.
To enable and manage the network access control list for the entire network and
allow or block connected devices:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter http://www.routerlogin.net.
A login window displays.
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3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified when you set
up your router. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Security > Access Control.
The Access Control page displays.
5. Select the Turn on Access Control check box.
You must select this check box before you can select an access rule and use the
Allow and Block buttons. When the Turn on Access Control check box is cleared, all
devices are allowed to connect, even if a device is on the list of blocked devices.
6. Select an access rule to apply to new devices:
•
Allow all new devices to connect: With this setting, if you connect a new device
to the network, it can access the network. You do not need to enter its MAC
address on this page. This option works for most home networks. You can also
block one or more devices from accessing the network. For more information,
see the following step.
•
Block all new devices from connecting: With this setting, if you want to allow
a new device to connect, you must enter its MAC address on this page. (In this
situation, a new device is a device that was not previously connected to the
network.) For more information about allowing one or more devices, see the
following step.
If you block all new devices from connecting, the device that you are currently
using to connect to the router web interface, any other devices that are currently
connected to the network, and all devices that were allowed to connect to the
network in the past are still allowed access. That means that these devices are
automatically added to the network ACL as allowed devices. If you want to block
any of these devices, see the following step.
NOTE: Selecting an access rule does not affect previously blocked or allowed
devices. It applies only to new devices trying to access the network after you
apply this setting.
7. To change access for devices that are connected or were connected to the network,
do the following:
•
Currently connected devices:
In the table that contains the ACL, the Status column shows either Allowed or
Blocked for a device. To change the status, select the check box for the device,
and click either the Allow button or the Block button.
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NOTE: If you blocked all new devices from connecting, make sure that
the computer or mobile device that you are currently using to access the
router web interface shows as Allowed in the Status column.
•
Devices that were connected in the past:
○
To manage allowed devices that are currently not connected to the network,
see Manage allowed devices currently not on the network on page 53.
○
To manage blocked devices that are currently not connected to the network,
see Manage blocked devices currently not on the network on page 55.
8. Click the Apply button.
Your settings are saved.
Manage allowed devices currently not on
the network
If you set up an access control list (ACL) that blocks all new devices from accessing the
network, you can add new devices that must be allowed access to the network, remove
old devices, or change whether devices that were allowed must now be blocked when
they try to connect to the network.
For example, you could add a second computer or mobile device for access to the
router web management interface in case the device that you are currently using needs
to be removed from the network for repairs.
To manage allowed devices currently not on the network:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified when you set
up your router. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Security > Access Control.
The Access Control page displays.
5. Click the View list of allowed devices not currently connected to the network
link.
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A table displays the detected device name, MAC address, and connection type of
the devices that are not connected but allowed to access the network.
In the following steps, we refer to the list of allowed devices not currently connected
to the network as the list of allowed devices.
6. To add a device to the list of allowed devices, do the following:
a. Click the Add button.
The Add Allowed Device page displays.
b. Enter the MAC address and device name for the device that you want to allow.
c. On the Add Allowed Device page, click the Apply button.
The device is added to the list of allowed devices.
7. To remove a device from the list of allowed devices, do the following:
a. Select the check box for the device.
b. Click the Remove from the list button.
The device is removed from the list of allowed devices.
8. To change the device status by blocking access for a device on the list of allowed
devices, do the following:
a. Select the check box for the device.
b. Click the Edit button.
The Edit Device Name page displays.
c. From the Access Control menu, selected Block.
d. On the Edit Device Name page, click the Apply button.
The device is moved to the list of blocked devices not currently connected to the
network.
9. To change the device name for a device on the list of allowed devices, do the
following:
a. Select the check box for the device.
b. Click the Edit button.
The Edit Device Name page displays.
c. In the Device Name field, enter a name.
d. On the Edit Device Name page, click the Apply button.
The device name is changed on the list of allowed devices.
10. Click the Apply button.
Your settings are saved.
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Manage blocked devices currently not on
the network
If you set up an access control list (ACL) that allows all new devices to access the network,
you can add new devices that must be blocked from accessing the network, remove
old devices, or change whether devices that were blocked must now be allowed when
they try to connect to the network.
To manage blocked devices currently not on the network:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified when you set
up your router. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Security > Access Control.
The Access Control page displays.
5. Click the View list of blocked devices not currently connected to the network
link.
The Access Control page displays.
A table displays the detected device name, MAC address, and connection type of
the devices that are not connected and are blocked from accessing the network.
In the following steps, we refer to the list of blocked devices not currently connected
to the network as the list of blocked devices.
6. To add a device to the list of blocked devices, do the following:
a. Click the Add button.
The Add Blocked Device page displays.
b. Enter the MAC address and device name for the device that you want to block.
c. On the Add Blocked Device page, click the Apply button.
The device is added to the list of blocked devices.
7. To remove a device from the list of blocked devices, do the following:
a. Select the check box for the device.
b. Click the Remove from the list button.
User Manual55Control Access to the Internet
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The device is removed from the list of blocked devices.
8. To change the device status by allowing access for a device on the list of blocked
devices, do the following:
a. Select the check box for the device.
b. Click the Edit button.
The Edit Device Name page displays.
c. From the Access Control menu, selected Allow.
d. On the Edit Device Name page, click the Apply button.
The device is moved to the list of allowed devices not currently connected to the
network.
9. To change the device name for a device on the list of blocked devices, do the
following:
a. Select the check box for the device.
b. Click the Edit button.
The Edit Device Name page displays.
c. In the Device Name field, enter a name.
d. On the Edit Device Name page, click the Apply button.
The device name is changed on the list of blocked devices.
10. Click the Apply button.
Your settings are saved.
Block Internet services
You can prevent specific services on your network from accessing the Internet.
Block services from the Internet
You can block Internet services on your network based on the type of service. You can
block the services all the time or based on a schedule.
NOTE: Service blocking works only for services and applications that are using
Transmission Control Protocol (TCP) or User Datagram Protocol (UDP) for
communication.
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To block services:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified when you set
up your router. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Security > Block Services.
The Block Services page displays.
5. Select when to block the services:
•
Per Schedule: Turn on service blocking according to a schedule that you set.
For more information, see Schedule when to block Internet services on page 58.
•
Always: Turn on service blocking all the time, independent of the Schedule page.
6. Click the Add button.
The Block Services Setup page displays.
7. To add a service that is in the Service Type menu, select the application or service.
The settings for this service automatically display in the fields.
8. To add a service or application that is not in the menu, select User Defined, and do
the following:
a. If you know that the application uses either TCP or UDP, select the appropriate
protocol. Otherwise, select TCP/UDP (both).
b. Enter the starting port and ending port numbers.
If the service uses a single port number, enter that number in both fields. To find
out which port numbers the service or application uses, you can contact the
publisher of the application, ask user groups or newsgroups, or search on the
Internet.
9. Select a filtering option:
•
Only This IP Address: Block services for a single computer.
•
IP Address Range: Block services for a range of computers with consecutive IP
addresses on your network.
•
All lP Addresses: Block services for all computers on your network.
10. Click the Add button.
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Your settings are saved.
Schedule when to block Internet services
To set up a schedule for blocking:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified when you set
up your router. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Security > Schedule.
The Schedule page displays.
5. Specify when the schedule is active:
•
Days to Block: Select the check box for each day that you want to enable
blocking, or select the Every Day check box, which automatically selects the
check boxes for all days.
•
Time of Day to Block: Set a start and end time in 24-hour format, or select the
All Day check box for 24-hour blocking.
6. Click the Apply button.
Your settings are saved.
User Manual58Control Access to the Internet
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6
Manage WiFi Settings
You can customize the router’s WiFi settings.
The chapter includes the following sections:
• Change your country or region
• Disable or reenable Smart Connect
• Hide or broadcast the SSID for a WiFi network
• Enable or disable 20/40 MHz coexistence for the 2.4 GHz radio
• Change the name for a WiFi network
• Change the WiFi password or the WiFi security option
• Change the 2.4 GHz or 5 GHz WiFi channel
• Change the WiFi mode
• Set up a guest WiFi network
• Manage advanced WiFi settings
59
Change your country or region
In some countries, the router is sold with a preconfigured country or region setting and
you might not be able to change it.
To view or change your country or region:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified when you set
up your router. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select Wireless.
The Wireless Setup page displays.
5. From the Region menu, select your region.
In some locations, you cannot change this setting.
6. Click the Apply button.
Your settings are saved.
Disable or reenable Smart Connect
Smart Connect is enabled by default to select the fastest WiFi band for your router.
When Smart Connect is enabled, the 2.4 GHz and 5 GHz radios use the same WiFi
network name (SSID) and network key (password). That means that when you connect
to the router with WiFi, you see only one SSID that allows a WiFi device to connect to
any of the radios.
You might want to disable Smart Connect if you prefer to manually connect your devices
to a specific WiFi band (for example, to connect devices to the 5 GHz band).
NOTE: If you first disable and then reenable Smart Connect and the SSID and
passwords for the 2.4 GHz and 5 GHz radios do not match, the WiFi settings for
the 2.4 GHz radio overwrite the WiFi settings for the 5 GHz radio.
User Manual60Manage WiFi Settings
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To disable or reenable Smart Connect:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified when you set
up your router. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select Wireless.
The Wireless Setup page displays.
5. Clear or select the Enable Smart Connect check box.
By default, Smart Connect is enabled. Clearing this check box disables Smart Connect.
Selecting this check box reenables Smart Connect.
6. Click the Apply button.
Your settings are saved.
Hide or broadcast the SSID for a
WiFi network
By default, a WiFi network broadcasts its WiFi network name (also referred to as the
SSID) so that WiFi clients can detect the SSID in their scanned network lists. For additional
security, you can turn off the SSID broadcast and hide the SSID so that users must know
the SSID to be able to join the WiFi network.
To hide or broadcast the network name for a WiFi network:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified when you set
up your router. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select Wireless.
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The Wireless Setup page displays.
5. Select or clear the Enable SSID Broadcast check box.
Selecting this check box enables broadcast of the SSID (the default setting) and
clearing this check box hides the SSID.
6. Click the Apply button.
Your settings are saved.
Enable or disable 20/40 MHz
coexistence for the 2.4 GHz radio
20/40 coexistence allows a 20 MHz and 40 MHz channel width to be supported
simultaneously. By default, 20/40 MHz coexistence is enabled on the 2.4 GHz radio to
prevent interference between WiFi networks in your environment at the expense of
WiFi speed. If no other WiFi networks are present in your environment, you can disable
20/40 MHz coexistence to increase the WiFi speed on the 2.4 GHz radio to the maximum
supported speed for the WiFi mode.
20/40 MHz coexistence applies to the 2.4 GHz radio.
To enable or disable 20/40 MHz coexistence for the 2.4 GHz radio:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified when you set
up your router. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select Wireless.
The Wireless Setup page displays.
5. Select or clear the Enable 20/40 MHz Coexistence check box.
Selecting this check box enables coexistence (the default setting) and clearing this
check box disables coexistence.
6. Click the Apply button.
Your settings are saved.
User Manual62Manage WiFi Settings
Nighthawk WiFi 7 Dual-Band Router Model RS100, RS90, RS70
Change the name for a WiFi
network
For each WiFi network, the WiFi network name (also referred to as the SSID) is randomly
generated and is on the router label. You can change the default network name. The
network name can be up to 32 characters long and is case-sensitive.
NOTE: If Smart Connect is enabled, the 2.4 GHz, 5 GHz, and 6 GHz radios use
the same WiFi network name (SSID). To use a different SSID for each band,
disable Smart Connect.
To change the name for a WiFi network:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified when you set
up your router. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select Wireless.
The Wireless Setup page displays.
5. In the Name (SSID) field, enter a new name.
6. Click the Apply button.
Your settings are saved.
Change the WiFi password or the
WiFi security option
The WiFi password is different from the admin password that you use to log in to the
router.
Your router comes with preset WPA3 security, which is printed on the router label. We
recommend that you use the preset security, but you can change the settings. We also
recommend that you do not disable the WiFi security.
User Manual63Manage WiFi Settings
Nighthawk WiFi 7 Dual-Band Router Model RS100, RS90, RS70
To change the WiFi password or the WiFi security option:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified when you set
up your router. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select Wireless.
The Wireless Setup page displays.
5. To change the 2.4 GHz or 5 GHz WiFi password, enter a new password in the
Password (Network Key) field.
The Password (Network Key) field displays for the following WiFi security options:
•
WPA2-PSK [AES]: Requires a password that contains 8 to 63 characters (or 64
hexadecimal characters).
•
WPA-PSK [TKIP] + WPA2-PSK [AES]: Requires a password that contains 8 to
63 characters (or 64 hexadecimal characters).
•
WPA3-PSK: Requires a password that contains 8 to 127 characters (or 128
hexadecimal characters).
•
WPA-PSK2 [AES] + WPA3-PSK: Requires a password that contains 8 to 63
characters (or 64 hexadecimal characters).
NOTE: By default, your password is hidden. To display your password, click
the icon next to the Password field.
6. To change the WiFi security option for the 2.4 GHz or 5 GHz WiFi network, select a
Security Options radio button:
•
None: An open WiFi network that does not provide any security. Any WiFi device
can join the WiFi network. We recommend that you do not use an open WiFi
network.
•
WPA2-PSK [AES]: Enables WiFi devices that support WPA2 to join the router’s
WiFi network. WPA2 provides a secure connection but some older WiFi devices
do not detect WPA2 and support only WPA. If your network includes such older
devices, select WPA-Personal [TKIP] + WPA2-Personal [AES] security.
•
WPA-PSK [TKIP] + WPA2-PSK [AES]: Enables WiFi devices that support either
WPA or WPA2 to join the router’s WiFi network. However, WPA-Personal [TKIP]
is less secure than WPA2-Personal [AES] and limits the speed of WiFi devices to
54 Mbps.
User Manual64Manage WiFi Settings
Nighthawk WiFi 7 Dual-Band Router Model RS100, RS90, RS70
•
WPA3-PSK: The default setting, which enables WiFi devices that support WPA3
to join the WiFi network. WPA3 is the latest security standard, uses SAE encryption,
and is more secure than WPA2. If all devices on your network support WPA3, we
recommend that you keep this security option. If your network includes devices
that do not support WPA3, select WPA2-PSK [TKIP] + WPA3-PSK security.
NOTE: If you did not change the WiFi password, the default password
displays. The default password is printed on the router label.
•
WPA2-PSK [AES] + WPA3-PSK: Enables WiFi devices that support either WPA2
or WPA3 to join the router’s WiFi network. However, WPA2-PSK [AES] is less
secure than WPA3-PSK.
7. Click the Apply button.
Your settings are saved.
Change the 2.4 GHz or 5 GHz WiFi
channel
You can change the 2.4 GHz or 5 GHz WiFi channel.
In some regions, not all channels are available. Do not change the channel unless you
experience interference (shown by lost connections or slow data transfers). If this
happens, experiment with different channels to see which is the best.
When you use multiple access points, it is better if adjacent access points use different
channels to reduce interference. The recommended channel spacing between adjacent
access points is four channels (for example, for the 2.4 GHz radio, use channels 1 and
5, or 6 and 10).
NOTE: If you change the 2.4 GHz or 5 GHz channel, the change also applies to
the guest network.
To change the WiFi channel:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified when you set
up your router. The user name and password are case-sensitive.
User Manual65Manage WiFi Settings
Nighthawk WiFi 7 Dual-Band Router Model RS100, RS90, RS70
The BASIC Home page displays.
4. Select Wireless.
The Wireless Setup page displays.
5. To change the 2.4 GHz or 5 GHz WiFi channel, select a channel number from the
Channel menu in the Wireless Network (2.4 GHz) section, Wireless Network (5 GHz)
section, or in both sections.
6. Click the Apply button.
Your settings are saved.
Change the WiFi mode
To change the WiFi mode settings:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified when you set
up your router. The user name and password are case-sensitive.
The BASIC Home page displays.
4. In the Wireless Network (2.4 GHz) section, select a WiFi mode from the Mode menu.
The default setting is the highest 2.4 GHz band speed supported by your router.
The available speed options depend on your specific router model.
5. In the Wireless Network (5 GHz) section, select a WiFi mode from the Mode menu.
The default setting is the highest 5 GHz band speed supported by your router. The
available speed options depend on your specific router model.
6. Click the Apply button.
Your settings are saved.
Set up a guest WiFi network
A guest WiFi network allows visitors to use the Internet without using your WiFi security
password or with a different WiFi password. By default, the guest WiFi network is
disabled. You can enable and configure the guest WiFi network for each WiFi band.
User Manual66Manage WiFi Settings
Nighthawk WiFi 7 Dual-Band Router Model RS100, RS90, RS70
The WiFi mode of the guest WiFi network depends on the WiFi mode of the main WiFi
network. For example, if you configure the WiFi mode for the main WiFi network as Up
to 54 Mbps in the 2.4 GHz band, the guest WiFi network also functions in the Up to
54 Mbps mode in the 2.4 GHz band. The channel also depends on the channel selection
of the main WiFi network.
The router provides two default guest WiFi networks with the following names (SSIDs):
•
2.4 GHz guest WiFi network SSID: NETGEAR-Guest
•
5 GHz guest WiFi network SSID: NETGEAR-5G-Guest
By default, these networks are configured as open networks without security but are
disabled. You can enable one or both guest networks. You can also change the SSIDs
for these networks.
To set up a guest WiFi network:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified when you set
up your router. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select Guest Network.
The Guest Network Settings page displays.
5. Configure the following settings to set up a 2.4 GHz or 5 GHz guest WiFi network:
•
Enable Guest Network: By default, the guest WiFi network is disabled. To enable
the guest WiFi network for the 2.4 GHz or 5 GHz WiFi band, select the Enable
Guest Network check box.
•
Enable SSID Broadcast: By default, the router broadcasts the SSID of the WiFi
band so that WiFi stations can detect the WiFi name (SSID) in their scanned
network lists. To turn off the SSID broadcast for the 2.4 GHz or 5 GHz guest WiFi
network, clear the Enable SSID Broadcast check box.
•
Allow guests to see each other and access my local network: By default, WiFi
clients that are connected to the 2.4 GHz or 5 GHz guest WiFi network cannot
access WiFi devices or Ethernet devices that are connected to the main WiFi
network. To allow access to the main WiFi network, select the Allow guests to
see each other and access my local network check box.
•
Guest Wireless Network Name (SSID): The SSID is the 2.4 GHz or 5 GHz guest
WiFi network name. The default 2.4 GHz SSID is NETGEAR-Guest. The default 5
GHz SSID is NETGEAR-5G-Guest.
User Manual67Manage WiFi Settings
Nighthawk WiFi 7 Dual-Band Router Model RS100, RS90, RS70
To change the SSID, enter a name of maximum 32 characters in the field. The
SSID is case-sensitive.
6. Select a WiFi security option for the 2.4 GHz or 5 GHz guest WiFi network:
•
None: An open WiFi network does not provide any security. Any WiFi device can
join the guest WiFi network. This is the default setting for the guest WiFi network.
•
WPA2-PSK [AES]: Provides a secure and fast connection but some older WiFi
devices do not detect WPA2 and support only WPA. If your guest WiFi network
includes these older devices, select WPA-PSK [TKIP] + WPA2-PSK [AES] security.
To use WPA2 security, in the Password (Network Key) field, enter a phrase of
8 to 63 characters. To join the guest WiFi network, a user must enter this password.
•
WPA-PSK [TKIP] + WPA2-PSK [AES]: Enables WiFi devices that support either
WPA or WPA2 to join the guest WiFi network. However, WPA-PSK [TKIP] is less
secure than WPA2-PSK [AES] and limits the speed of WiFi devices to 54 Mbps.
To use WPA-PSK [TKIP] + WPA2-PSK [AES] security, in the Password (Network
Key) field, enter a phrase of 8 to 63 characters. To join the guest WiFi network,
a user must enter this password.
•
WPA3-PSK: Enables WiFi devices that support WPA3 to join the guest WiFi
network. WPA3 is the latest security standard, uses SAE encryption, and is more
secure than WPA2. If all devices on your guest WiFi network support WPA3, we
recommend that you use this type of security.
To use WPA3 security, in the Password (Network Key) field, enter a phrase of
8 to 127 characters. To join the guest WiFi network, a user must enter this
password.
•
WPA2 + WPA3: Enables WiFi devices that support either WPA2 or WPA3 to join
the guest WiFi network. This type of security is also referred to as
WPA2-PSK/WPA3-PSK and uses SAE and AES encryption. WPA2-PSK (which uses
AES) is less secure than WPA3 (which uses SAE).
To use WPA2 + WPA3 security, in the Password (Network Key) field, enter a
phrase of 8 to 63 characters. To join the guest WiFi network, a user must enter
this password.
7. Click the Apply button.
Your settings are saved.
Manage advanced WiFi settings
CAUTION: Take extra care changing advanced WiFi settings because incorrect
configuration might affect the WiFi function of the router.
User Manual68Manage WiFi Settings
Nighthawk WiFi 7 Dual-Band Router Model RS100, RS90, RS70
Enable or disable MU-MIMO
Multiuser multiple input, multiple output (MU-MIMO) improves performance when many
WiFi clients that are MU-MIMO-capable transfer data at the same time. For MU-MIMO
to function, WiFi clients must support MU-MIMO (some older devices do not), and they
must be connected to the 5 GHz WiFi band. This feature is enabled by default, but you
can disable it.
To enable or disable MU-MIMO:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified when you set
up your router. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > Wireless Settings.
The Wireless Settings page displays.
5. Scroll down and select or clear the Enable MU-MIMO check box.
Selecting this check box enables MU-MIMO (the default setting). Clearing this check
box disables MU-MIMO.
6. Click the Apply button.
Your settings are saved.
Change the preamble mode for a radio
For most WiFi networks, the preamble mode works fine and we recommend that you
do not change the settings. (In general, these settings are intended for WiFi testing.)
CAUTION: We recommend that you do not change these settings unless directed
by NETGEAR support or unless you are sure what the consequences are. Incorrect
settings might disable the WiFi function of a radio unexpectedly.
NOTE: If the Smart Connect feature is enabled, the preamble mode applies to
all radios. That means that you cannot change the preamble mode for each radio
individually.
User Manual69Manage WiFi Settings
Nighthawk WiFi 7 Dual-Band Router Model RS100, RS90, RS70
To change the preamble mode for a radio:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified when you set
up your router. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > Wireless Settings.
The Advanced Wireless Settings page displays.
5. From the Preamble Mode menu for a radio, select the preamble mode:
•
Long Preamble: A long transmit preamble might provide a more reliable
connection or a slightly longer range.
•
Short Preamble: A short transmit preamble might give better performance.
CAUTION: Incorrect settings might disable the radio’s WiFi broadcast
unexpectedly.
6. Click the Apply button.
Your settings are saved.
User Manual70Manage WiFi Settings
Nighthawk WiFi 7 Dual-Band Router Model RS100, RS90, RS70
7
Manage the WAN and LAN
Network Settings
You can customize the router’s wide area network (WAN) settings for the Internet port
and local area network (LAN) settings for local devices. We recommend that you install
the router and connect it to the Internet before you change its network settings.
This chapter contains the following sections:
• Manage the WAN settings
• Change the LAN IP address settings or RIP settings
• Set the IP addresses that the router assigns
• Disable the DHCP server feature in the router
• Manage reserved LAN IP addresses
• Set up an IPTV port or a bridge for a port group or VLAN tag group
71
Manage the WAN settings
You can change security and other settings that determine how the router interacts with
the Internet, also known as the wide area network (WAN).
Change the WAN security settings
The wide area network (WAN) security settings include port scan protection and denial
of service (DoS) protection, which can protect your local area network (LAN) against
many common cyber attacks. By default, DoS protection is enabled and a port scan is
rejected.
You can also enable the router to respond to a ping to its Internet port. This feature
allows your router to be discovered from the Internet. We recommend that you enable
this feature only as a diagnostic tool or if a specific reason exists.
To change the default WAN security settings:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified when you set
up your router. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup > WAN Setup.
The WAN Setup page displays.
5. To disable the protection for port scans and DoS attacks, select the Disable Port
Scan and DoS Protection check box.
6. To enable the router to respond to a ping request from the Internet, select the
Respond to Ping on Internet Port check box.
7. Click the Apply button.
Your settings are saved.
User Manual72Manage the WAN and LAN
Network Settings
Nighthawk WiFi 7 Dual-Band Router Model RS100, RS90, RS70
Set up a default DMZ server
The default DMZ server feature is helpful when you are using some online games and
videoconferencing applications that are incompatible with Network Address Translation
(NAT). The router is programmed to recognize some of these applications and to work
correctly with them, but other applications might not function well. In some cases, one
local computer can run the application correctly if the IP address for that computer is
entered as the default DMZ server.
WARNING: DMZ servers pose a security risk. A computer designated as the
default DMZ server loses much of the protection of the firewall and is exposed
to exploits from the Internet. If compromised, the DMZ server computer can be
used to attack other computers on your network.
The router usually detects and discards incoming traffic from the Internet that is not a
response to one of your local computers or is not accessing a service that you configured
on the Port Forwarding/Port Triggering page. Instead of discarding this traffic, you can
specify that the router forwards the traffic to one computer on your network. This
computer is called the default DMZ server.
To set up a default DMZ server:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified when you set
up your router. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup > WAN Setup.
The WAN Setup page displays.
5. Select the Default DMZ Server check box.
6. Type the IP address.
This must be a static IP address. For more information, see Manage reserved LAN
IP addresses on page 79.
7. Click the Apply button.
Your settings are saved.
User Manual73Manage the WAN and LAN
Network Settings
Nighthawk WiFi 7 Dual-Band Router Model RS100, RS90, RS70
Manage IGMP proxying
IGMP proxying allows a computer on the local area network (LAN) to receive the multicast
traffic (such as video streaming) it is interested in from the Internet. If you do not need
this feature, leave it disabled, which is the default setting.
To enable IGMP proxying:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified when you set
up your router. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup > WAN Setup.
The WAN Setup page displays.
5. Clear the Disable IGMP Proxying check box.
Clearing the Disable IGMP Proxying check box enables IGMP proxying and selecting
the Disable IGMP Proxying check box disables IGMP proxying. By default, IGMP
proxying is disabled.
6. Click the Apply button.
Your settings are saved.
Manage NAT filtering
Network Address Translation (NAT) filtering determines how the router processes
inbound traffic. Secured NAT filtering blocks more unsolicited traffic from the Internet
but might prevent some online games, point-to-point applications, or multimedia
applications from working. Open NAT filtering provides a less secured firewall but allows
almost all Internet applications to work. Secured NAT filtering is the default setting.
To change the default NAT filtering settings:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
User Manual74Manage the WAN and LAN
Network Settings
Nighthawk WiFi 7 Dual-Band Router Model RS100, RS90, RS70
The user name is admin. The password is the one that you specified when you set
up your router. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup > WAN Setup.
The WAN Setup page displays.
5. Select a NAT Filtering radio button:
•
Secured: Blocks more unsolicited traffic from the Internet but might prevent
some Internet games, point-to-point applications, or multimedia applications
from functioning. This is the default setting.
•
Open: Provides a less secured firewall but allows almost all Internet applications
to function.
6. Click the Apply button.
Your settings are saved.
Manage the SIP application-level gateway
The application-level gateway (ALG) for the Session Initiation Protocol (SIP) is enabled
by default for enhanced address and port translation. However, some types of voice
over IP (VoIP) and video traffic might not work well when the SIP ALG is enabled. For
this reason, the router provides the option to disable the SIP ALG.
To disable the SIP ALG:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified when you set
up your router. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup > WAN Setup.
The WAN Setup page displays.
5. Select the Disable SIP ALG check box.
Selecting the Disable SIP ALG check box disables the SIP ALG and clearing the
Disable SIP ALG check box enables the SIP ALG. By default, the SIP ALG is enabled.
6. Click the Apply button.
User Manual75Manage the WAN and LAN
Network Settings
Nighthawk WiFi 7 Dual-Band Router Model RS100, RS90, RS70
Your settings are saved.
Change the LAN IP address settings
or RIP settings
The router is preconfigured to use private IP addresses on the local area network (LAN)
side and to act as a Dynamic Host Configuration Protocol (DHCP) server. We also refer
to the LAN IP address settings as the LAN TCP/IP settings.
The router’s default LAN IP configuration is as follows:
•
LAN IP address: 192.168.1.1
•
Subnet mask: 255.255.255.0
These addresses are part of the designated private address range for use in private
networks and are suitable for most applications. If your network requires a different IP
addressing scheme, you can change these settings.
You might want to change these settings if you need a specific IP subnet that one or
more devices on the network use, or if you use competing subnets with the same IP
scheme.
Router Information Protocol (RIP) allows a router to exchange routing information with
other routers on the same network.
To change the LAN IP address settings or RIP settings:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified when you set
up your router. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup > LAN Setup.
The LAN Setup page displays.
5. To change the LAN IP address settings, do the following:
a. In the IP Address field, type the IP address.
b. In the IP Subnet Mask field, type the subnet mask of the router.
User Manual76Manage the WAN and LAN
Network Settings
Nighthawk WiFi 7 Dual-Band Router Model RS100, RS90, RS70
The IP address and subnet mask specify the IP address range that the devices on
your network can use.
6. To change the RIP settings, do the following:
a. Select the RIP direction:
•
Both: The router broadcasts its routing table periodically and incorporates
information that it receives.
•
Out Only: The router only broadcasts its routing table periodically.
•
In Only: The router only incorporates the RIP information that it receives.
b. Select the RIP version:
•
Disabled: This is the default setting.
•
RIP-1: This format is universally supported. It is adequate for most networks,
unless you are using an unusual network setup.
•
RIP-2: This format carries more information. Both RIP-2B and RIP-2M send
the routing data in RIP-2 format. RIP-2B uses subnet broadcasting. RIP-2M
uses multicasting.
7. Click the Apply button.
Your settings are saved.
If you changed the LAN IP address of the router, you are disconnected when this
change takes effect.
8. To reconnect, close your browser, relaunch it, and log in to the router.
Set the IP addresses that the router
assigns
By default, the router acts as a Dynamic Host Configuration Protocol (DHCP) server. The
router assigns IP, DNS server, and default gateway addresses to all computers connected
to the LAN. The assigned default gateway address is the LAN address of the router.
These addresses must be part of the same IP address subnet as the router’s LAN IP
address. Using the default addressing scheme, define a range between 192.168.1.2
and 192.168.1.254, although you can save part of the range for devices with fixed
addresses.
User Manual77Manage the WAN and LAN
Network Settings
Nighthawk WiFi 7 Dual-Band Router Model RS100, RS90, RS70
To set the pool of IP addresses that the router assigns:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified when you set
up your router. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup > LAN Setup.
The LAN Setup page displays.
5. Make sure that the Use Router as DHCP Server check box is selected.
6. Specify the range of IP addresses that the router assigns:
a. In the Starting IP Address field, type the lowest number in the range.
b. In the Ending IP Address field, type the number at the end of the range of IP
addresses.
7. Click the Apply button.
Your settings are saved.
The router delivers the following address information to any LAN device that requests
a DHCP address:
•
An IP address from the range that you define
•
Subnet mask
•
Gateway IP address (the router’s LAN IP address)
•
DNS server IP address (the router’s LAN IP address)
Disable the DHCP server feature in
the router
By default, the router acts as a DHCP server. The router assigns IP, DNS server, and
default gateway addresses to all devices connected to the LAN. The assigned default
gateway address is the LAN address of the router.
You can use another device on your network as the DHCP server or manually specify
the network settings of all your devices.
User Manual78Manage the WAN and LAN
Network Settings
Nighthawk WiFi 7 Dual-Band Router Model RS100, RS90, RS70
To disable the DHCP server feature in the router:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified when you set
up your router. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup > LAN Setup.
The LAN Setup page displays.
5. Clear the Use Router as DHCP Server check box.
6. Click the Apply button.
Your settings are saved.
7. (Optional) If this service is disabled and no other DHCP server is on your network,
set your device IP addresses manually so that the devices can access the router and
the Internet.
Manage reserved LAN IP addresses
When you specify a reserved IP address for a device on the LAN, that device always
receives the same IP address each time it requests an IP address from the router's DHCP
server (for example, when the device restarts). Assign reserved IP addresses to devices
or servers that require permanent IP settings.
Reserve an IP address
To reserve an IP address:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified when you set
up your router. The user name and password are case-sensitive.
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The BASIC Home page displays.
4. Select ADVANCED > Setup > LAN Setup.
The LAN Setup page displays.
5. In the Address Reservation section, click the Add button.
The Address Reservation page displays.
6. To reserve the IP address for a device that the router detects automatically, in the
Address Reservation Table, select the radio button for the device.
7. To manually reserve an IP address for a device, do the following:
a. In the IP Address field, type the IP address to assign to the device.
Choose an IP address from the router’s LAN subnet, such as 192.168.1.x. (In a
typical LAN subnet, IP addresses 192.168.1.0, 192.168.1.1, and 192.168.1.255
are reserved and cannot be used. 192.168.1.0 and 192.168.1.255 are not used
by any devices.)
b. In the MAC Address field, type the MAC address of the device.
c. In the Device Name field, type a name for the device.
8. Click the Add button.
Your settings are saved. The reserved address is entered into the Address Reservation
table on the LAN Setup page.
The reserved address is not assigned until the next time the device requests an IP
address from the router’s DHCP server. Restart the device to force the device to request
an IP address from the router.
Edit a reserved IP address
To edit a reserved address entry:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified when you set
up your router. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup > LAN Setup.
The LAN Setup page displays.
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5. Select the radio button next to the reserved address that you want to edit.
6. Click the Edit button.
The Address Reservation page displays.
7. Change the settings.
8. Click the Apply button.
Your settings are saved.
Delete a reserved IP address entry
To delete a reserved address entry:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified when you set
up your router. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup > LAN Setup.
The LAN Setup page displays.
5. Select the radio button next to the reserved address that you want to delete.
6. Click the Delete button.
The address is removed.
Set up an IPTV port or a bridge for
a port group or VLAN tag group
If you subscribe to an Internet Protocol television (IPTV) service (a TV streaming service)
and your IPTV service requires an intranet address, you can set up an IPTV port.
Some devices, such as an IPTV, cannot function behind the router’s network address
translation (NAT) service or firewall. For example, an IPTV port might require an IP
address within the Internet service provider’s (ISP’s) network (also called an ISP intranet
address).
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The way you set up an IPTV port is by creating a bridge connection from the router’s
Internet port to the LAN port to which the IPTV device is connected. When IPTV is
connected through WiFi, the router must also support a bridge connection from the
Internet port to the WiFi network. The designated LAN port or WiFi network effectively
becomes an IPTV port with direct access to the WAN without going through NAT.
Based on what your ISP requires for the device to connect to the ISP’s network directly,
you can enable the bridge between the IPTV device and the router’s Internet port with
or without a VLAN tag.
NOTE: If your ISP provides instructions for how to set up a bridge for IPTV and
Internet service, follow those instruction.
Set up a bridge for a port group
If the devices that are connected to the router’s Ethernet LAN port or WiFi network
include an IPTV device, your ISP might require you to set up a bridge for the IPTV device
and the router's Internet interface without a virtual local area network (VLAN) tag.
A bridge with a port group does not use VLAN tags and prevents packets that are sent
between the IPTV device and the router’s Internet port from being processed through
the router’s network address translation (NAT) service.
To configure a port group and enable the bridge:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified when you set
up your router. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > VLAN / Bridge Settings.
The VLAN / Bridge Settings page displays.
5. Select the Enable VLAN / Bridge group check box.
The page expands.
6. Select the By bridge group radio button.
7. Select a Wired Ports check box or a Wireless check box:
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•
Wired Ports: If your device is connected to an Ethernet LAN port on the router,
select the Wired Ports check box that corresponds to the Ethernet LAN port on
the router to which the device is connected.
•
Wireless: If your device is connected to your router’s WiFi network, select the
Wireless check box that corresponds to the router’s WiFi network to which the
device is connected.
NOTE: You must select at least one Wired Ports or Wireless check box. You
can select more than one check box. Depending on your configuration, other
devices connected to the specified ports or WiFi networks might not be able
to access the public Internet.
8. Click the Apply button.
Your settings are saved.
Set up a bridge for a VLAN tag group
If the devices that are connected to the router’s Ethernet LAN ports or WiFi network
include an IPTV device, your ISP might require you to set up a bridge for the IPTV device
and the router's Internet interface with a virtual local area network (VLAN) tag.
If you are subscribed to IPTV service, the router might require VLAN tags to distinguish
between the Internet traffic and the IPTV traffic. A bridge with a VLAN tag group prevents
packets that are sent between the IPTV device and the router’s Internet port from being
processed through the router’s network address translation (NAT) service.
You can add VLAN tag groups to a bridge and assign VLAN IDs and priority values to
each VLAN tag group.
To add a VLAN tag group and enable the bridge:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified when you set
up your router. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > VLAN / Bridge Settings.
The VLAN / Bridge Settings page displays.
5. Select the Enable VLAN / Bridge group check box.
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The page expands.
6. Select the Enable VLAN Tag radio button.
The page expands.
The table includes a default VLAN enabled for normal Internet access. The VLAN's
ID is 10 and has all Ethernet LAN ports and WiFi networks as members.
7. Click the Add button.
The Add VLAN Rule page displays.
8. Specify the following settings for the VLAN tag group:
•
Name: Enter a name for the VLAN tag group.
The name can be up to 10 characters.
•
VLAN ID: Enter a value from 1 to 4094.
•
Priority: Enter a value from 0 (lowest priority) to 7 (highest priority).
9. Select the check box for a wired Ethernet LAN port or wireless network.
If your device is connected to an Ethernet LAN port on the router, select the wired
Ethernet LAN port check box that corresponds to the Ethernet LAN port on the router
to which the device is connected. If your device is connected to your router’s WiFi
network, select the WiFi check box that corresponds to the router’s WiFi network to
which the device is connected.
You must select at least one Ethernet LAN port or WiFi network. You can select more
than one port or WiFi network. Depending on your configuration, other devices
connected to the specified ports or WiFi networks might not be able to access the
public Internet.
10. Click the Add button.
Your settings are saved.
The VLAN tag group is added and automatically enabled. The VLAN / Bridge Settings
page displays again.
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Improve network connections with
Universal Plug and Play
Universal Plug and Play (UPnP) helps devices such as Internet appliances and computers
access the network and connect to other devices as needed. UPnP devices can
automatically discover the services from other registered UPnP devices on the network.
If you use applications such as multiplayer gaming, peer-to-peer connections, or real-time
communications such as instant messaging, keep UPnP enabled, which is its default
setting.
To enable or disable Universal Plug and Play:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified when you set
up your router. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > UPnP.
The UPnP page displays.
5. Select the Turn UPnP On check box.
By default, this check box is selected. UPnP for automatic device configuration can
be enabled or disabled. If you clear the Turn UPnP On check box, the router does
not allow any device to automatically control router resources, such as port
forwarding.
6. In the Advertisement Period field, type the advertisement period in minutes.
The advertisement period specifies how often the router broadcasts its UPnP
information. This value can range from 1 to 1440 minutes. The default period is 30
minutes. Shorter durations ensure that control points receive current device status
at the expense of more network traffic. Longer durations can compromise the
freshness of the device status but can significantly reduce network traffic.
7. In the Advertisement Time to Live field, type the advertisement time to live in hops.
The time to live for the advertisement is measured in hops (steps) for each UPnP
packet sent. Hops are the steps a packet takes between routers. The number of hops
can range from 1 to 255. The default value for the advertisement time to live is 4
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hops, which should be fine for most home networks. If you notice that some devices
are not being updated or reached correctly, you might need to increase this value.
8. Click the Apply button.
The UPnP Portmap Table displays the IP address of each UPnP device that is accessing
the router and which ports (internal and external) that device opened. The UPnP
Portmap Table also displays what type of port is open and whether that port is still
active for each IP address.
9. To refresh the information in the UPnP Portmap Table, click the Refresh button.
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9
Manage and Monitor Your Router
This chapter describes the router settings for administering, maintaining, and monitoring
your router and home network.
This chapter contains the following sections:
• Update the router firmware
• Change the admin password
• Enable admin password reset
• Reset the admin password
• Use HTTPS to access the router
• Change the router’s device name
• Manage the router configuration file
• Monitor the router and network
• Monitor, meter, and control Internet traffic
• Set the NTP server
• Set your time zone and daylight saving time
• Set up the router as a WiFi access point
• Return the router to router mode
• Manage LED blinking or turn off LEDs
• Connect to your router with Anywhere Access
• Return the router to its factory default settings
88
Update the router firmware
You can log in to the router and check if new firmware is available, or you can manually
install a specific firmware version on your router.
Check for new firmware and update the
router
The router firmware (routing software) is stored in flash memory. You might see a
message at the top of the router pages when new firmware is available. You can respond
to that message to update the firmware or you can check to see if new firmware is
available and update your product.
NOTE: We recommend that you connect a computer to the router using an
Ethernet connection to update the firmware.
To check for new firmware and update your router:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified when you set
up your router. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Administration > Router Update.
The Router Update page displays.
5. Click the Check button.
The router finds new firmware information if any is available and displays a message
asking if you want to download and install it.
6. Click the Update button.
The router locates and downloads the firmware and begins the update.
WARNING: To avoid the risk of corrupting the firmware, do not interrupt
the update. For example, do not close the browser, click a link, or load a new
page. Do not turn off the router.
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When the update is complete, your router restarts. The update process typically
takes about one minute. Read the new firmware release notes to find out if you must
reconfigure the router after updating.
Manually upload firmware to the router
If you want to upload a specific firmware version, or your router fails to update its firmware
automatically, follow these instructions.
NOTE: We recommend that you connect a computer to the router using an
Ethernet connection to upload the firmware.
To manually upload a firmware file to your router:
1. Download the firmware for your router from the NETGEAR Download Center, save
it to your desktop, and unzip the file if needed.
NOTE: The correct firmware file uses an .img or .chk extension.
2. If available, read the firmware release notes to find out if you must reconfigure the
router after uploading.
3. Launch a web browser from a computer or mobile device that is connected to the
router network.
4. Enter http://www.routerlogin.net.
A login window displays.
5. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified when you set
up your router. The user name and password are case-sensitive.
The BASIC Home page displays.
6. Select ADVANCED > Administration > Router Update.
The Router Update page displays.
7. Select the Manual Update tab.
The Manual Update page displays.
8. Click the Browse button.
9. Find and select the firmware file on your computer.
10. Click the Upload button.
The router begins the upload.
WARNING: To avoid the risk of corrupting the firmware, do not interrupt
the upload. For example, do not close the browser, click a link, or load a new
page. Do not turn off the router.
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When the upload is complete, your router restarts. The upload process typically
takes about one minute.
Manage the firmware update settings
You can set the router to automatically update to future firmware versions as they become
available.
To manage automatic updates for future firmware versions:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified when you set
up your router. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Administration > Router Update.
The Router Update page displays.
5. In the Router Auto Firmware Update section, select one of the following radio buttons.
•
Enable: The router automatically updates to future firmware versions as they
become available. This is the default setting. We recommend that you keep this
setting so that you get the latest security and feature updates as soon as they are
available.
•
Disable: The router does not automatically update to future firmware versions.
You must manually update to future firmware versions.
CAUTION: Disabling Auto Firmware Update increases the risk of security
vulnerabilities that could compromise your network. Keep Auto Firmware
Update enabled to automatically receive the latest firmware patches that
address newly discovered security vulnerabilities.
6. Click the Apply button.
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Your settings are saved.
Change the admin password
The admin password is also called the router login password. It is the password that
you need to log in to the router with the admin user name when you use a web browser
to access the router.
The first time that you logged in to the router, you set the admin password. You can
change this password.
NOTE: The ideal password contains no dictionary words from any language
and contains uppercase and lowercase letters, numbers, and symbols. It can be
up to 30 characters.
To change the password for the admin user name:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified when you set
up your router. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Administration > Set Password.
The Set Password page displays.
5. Type the old password in the Old Password field.
6. Type the new password in the Set Password and Repeat New Password fields.
7. Click the Apply button.
Your settings are saved.
Enable admin password reset
The router admin password is used to log in to your router web interface. We recommend
that you enable password reset so that you can reset the password if you forget it. This
reset process is supported in Chrome, Safari, Firefox, Edge, and Internet Explorer.
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To enable password reset:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified when you set
up your router. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Administration > Set Password.
The Set Password page displays.
5. Select the Enable Password Reset check box.
6. Select two security questions and provide answers to them.
7. Click the Apply button.
Your settings are saved.
Reset the admin password
If you set up the password reset feature (see Enable admin password reset on page 92),
you can reset your router admin password if you forgot it. This reset process is supported
in Chrome, Safari, Firefox, Edge, and Internet Explorer.
To reset your router admin password:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter http://www.routerlogin.net.
A login window displays.
3. Click the Cancel button.
If password reset is enabled, you are prompted to enter the serial number of the
router.
The serial number is on the router label.
4. Enter the serial number of the router.
5. Click the Continue button.
The Router Password Reset page displays.
6. Enter the answers to your security questions.
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7. Click the Continue button.
New password fields display.
8. Type a new admin password, confirm your new password, and set new security
questions and answers.
9. Click the Next button.
The page displays a confirmation.
10. Click the Login button.
A login window opens.
11. With your new password, log in to the router.
Use HTTPS to access the router
You can configure the router to always require secure HTTP (HTTPS) connections between
your web browser and the router web interface, for example,
“https://www.routerlogin.net”. When you enable the HTTPS requirement, connection
requests to the router web interface that specify HTTP are automatically converted to
HTTPS.
NOTE: After you enable the HTTPS requirement, when you enter
http://www.routerlogin.net, your browser might display a security warning
because of the self-signed certificate on the router. This is expected behavior.
You can proceed, or add an exception for the security warning. For more
information, visit
kb.netgear.com/000062980/what-to-do-incase-of-security-message.
To require HTTPS connections:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified when you set
up your router. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > Web Services Management.
The Web Services Management page displays.
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5. Select the Always Use HTTPS to Access Router check box.
6. Click the Apply button.
Your settings are saved.
Change the router’s device name
The router’s default device name is based on its model number. This device name
displays in the file manager when you browse your network.
To change the router’s device name:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified when you set
up your router. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup > Device Name.
The Device Name page displays.
5. In the Device Name field, type a new name.
Type up to 32 alphanumerical characters.
6. Click the Apply button.
Your settings are saved.
Manage the router configuration
file
The configuration settings of the router are stored within the router in a configuration
file. You can back up (save) this file to your computer, restore it, or reset it to the factory
default settings.
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Back up the settings
To back up the router’s configuration settings:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified when you set
up your router. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Administration > Backup Settings.
The Backup Settings page displays.
5. Click the Back Up button.
6. Follow the direction of your browser to save the .cfg file.
A copy of the current settings is saved in the location that you specify.
NOTE: Because .cfg files downloaded from the public Internet can contain
malicious data, some web browsers might display a warning message that
asks if you want to keep the backup settings .cfg file from your router. The
.cfg file that your router generates is safe. You can clear any warning messages
that your browser might display before downloading.
Restore the settings
To restore configuration settings that you backed up:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified when you set
up your router. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Administration > Backup Settings.
The Backup Settings page displays.
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5. Click the Browse button to find and select the .cfg file.
6. Click the Restore button.
The file is uploaded to the router and the router restarts.
WARNING: Do not interrupt the restoration process.
Erase the settings
CAUTION: This process erases all settings that you configured in the router.
To erase the settings:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified when you set
up your router. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Administration > Backup Settings.
The Backup Settings page displays.
5. Click the Erase button.
The configuration is reset to factory default settings. When the reset is complete,
the router restarts. This process takes about two minutes.
WARNING: To avoid the risk of corrupting the firmware, do not interrupt
the reset. For example, do not close the browser, click a link, or load a new
page. Do not turn off the router. Wait until the router finishes restarting.
Monitor the router and network
You can view information about the router and the Internet and WiFi settings, view
devices on the network, view and manage logs of router activity, and view packet
statistics.
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View information about the router and the
Internet and WiFi settings
You can view router information, the Internet port status, and WiFi settings.
To view information about the router and the Internet and WiFi settings:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified when you set
up your router. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED.
The ADVANCED Home page displays.
The page displays panes for the router, Internet port, WiFi networks, and guest WiFi
networks.
The information on this page uses the following color coding:
•
Green icon: The Internet connection is fine and no problems exist. For a WiFi
network, the network is enabled and secured.
•
Red icon: Configuration problems exist for the Internet connection. For a WiFi
network, the network is disabled or down.
•
Amber icon: The Internet port is configured but cannot get an Internet connection
(for example, because the cable is disconnected), a WiFi network is enabled but
unprotected, or another situation requires your attention.
View devices currently on the network
You can view all devices that are currently connected to your network. If you are using
VPN, you can also view the remote devices that are connected to your router through
VPN.
To view devices on the network:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter http://www.routerlogin.net.
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A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified when you set
up your router. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select Attached Devices.
The following information is displayed:
•
Status: Displays only if network access control (see Network access control list
on page 50) is enabled. The field displays if a device is allowed or blocked.
•
Connection Type: Either wired or the WiFi band for the connection
•
Device Name: The device name, if known
•
IP Address: The IP address that the router assigned to this device when it joined
the network. This address can change if a device is disconnected and rejoins the
network.
•
MAC Address: The unique MAC address for each device. The MAC address is
typically shown on the product label of the device.
NOTE: Some iOS and Android devices display a private or randomized
MAC address when connecting to WiFi. If a device does not connect to
your WiFi network for a while, it might connect with a different MAC
address next time. You can disable this setting on your iOS or Android
device.
5. To edit the detected device type, model, or name that displays on the page, do the
following:
a. Select the check box for the device.
b. Click the Edit button.
The Edit Device page displays.
c. From the Device Type menu, select another type than the detected type.
d. In the Device Model field, type another model than the detected model.
e. In the Device Name field, type another name than the detected name.
f. Click the Apply button.
You changes are saved. These changes apply only to how the device is displayed
on the Attached Device page. (The device itself is not changed.)
6. To update this page, click the Refresh button.
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View and manage logs of router activity
The logs are a detailed record of numerous router actions. When the Block Sites function
is enabled, the logs also show access attempts to websites. Up to 256 entries are stored
in the log.
To view and manage logs:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified when you set
up your router. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Administration > Logs.
The Logs page displays and shows information such as the following:
•
Action: The action that occurred, such as whether Internet access was blocked
or allowed.
•
Source IP: The IP address of the initiating device for the log entry.
•
Target address: When the Block Sites function is enabled, the name or IP address
of the website or news group visited or to which access was attempted.
•
Date and time: The date and time the log entry was recorded.
Other information might be displayed.
5. To customize the logs, scroll down and clear or select the check boxes in the Include
in Log section.
6. If you make changes, click the Apply button.
Your settings are saved.
7. To refresh the log screen, click the Refresh button.
8. To clear the log entries, click the Clear Log button.
View the Internet connection status or renew
the connection
You can view the Internet connection status and, if necessary, manually restart the
connection.
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The information in this section applies to Internet connections that do not require you
to log in to your ISP, L2TP connections, and PPTP connections.
To view the Internet connection status or renew the connection:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified when you set
up your router. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED.
The ADVANCED Home page displays.
5. In the Internet Port pane, click the Connection Status button.
The Connection Status pop-up window displays. The information that is shown
depends on the type of Internet connection.
For example, if your Internet connection does not require a login and the router
receives an IP address automatically, the window displays the following information:
•
IP Address: The IP address that is assigned to the router
•
Subnet Mask: The subnet mask that is assigned to the router
•
Default Gateway: The IP address for the default gateway that the router
communicates with
•
DHCP Server: The IP address for the Dynamic Host Configuration Protocol server
that provides the TCP/IP configuration for all the computers that are connected
to the router
•
DNS Server: The IP address of the Domain Name Service server that provides
translation of network names to IP addresses
•
Lease Obtained: The length of time that the IP address lease is effective
•
Lease Expires: The remaining time before the IP address lease expires
6. To release (stop) the Internet connection, click the Release button.
If you are using a PPTP or L2TP connection, the name of the button might be different.
7. To renew (restart) the Internet connection, click the Renew button.
If you are using a PPTP or L2TP connection, the name of the button might be different.
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View the PPPoE Internet connection status
or renew the connection
If your router is set up to use a PPPoE Internet connection, you can view the PPPoE
connection status and, if necessary, manually restart the connection.
To view the PPPoE Internet connection status or renew the connection:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified when you set
up your router. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Click the ADVANCED tab.
The ADVANCED Home page displays.
5. In the Internet Port pane, click the Connection Status button.
The Connection Status pop-up window displays. The information that is shown is
specific to a PPPoE connection.
6. To renew (restart) the PPPoE connection, click the Connect button.
The router continues to attempt to connect. If the router does not connect after
several minutes, the router might be set up with an incorrect service name, user
name, or password, or your ISP might be experiencing a provisioning problem.
View the packet statistics of the Internet and
LAN ports and WiFi networks
To view the packet statistics of the Internet and LAN ports and WiFi networks:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
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The user name is admin. The password is the one that you specified when you set
up your router. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED.
The ADVANCED Home page displays.
5. In the Internet Port pane, click the Show Statistics button.
The Show Statistics pop-up window displays and shows the following information:
•
System Up Time: The time elapsed since the router was last restarted.
•
Port: The statistics for the WAN (Internet) port, LAN (Ethernet) ports, and WLANs
(WiFi networks). For each port, the window displays the following information:
○
Status: The link status of the port.
○
TxPkts: The number of packets transmitted on this port since the router was
last started.
○
RxPkts: The number of packets received on this port since the router was last
started.
○
Collisions: The number of collisions on this port since the router was last
started.
○
Tx B/s: The average (outbound) bandwidth used on the WAN and LAN ports
since startup, in bytes per second.
○
Rx B/s: The average reception (inbound) bandwidth used on the WAN and
LAN ports since startup, in bytes per second.
○
Up Time: The time elapsed since this port acquired the link.
•
Poll Interval: The interval at which the statistics are updated on this page.
6. To change the polling frequency, enter a time in seconds in the Poll Interval field
and click the Set Interval button.
7. To stop the polling entirely, click the Stop button.
Monitor, meter, and control Internet
traffic
Traffic metering allows you to monitor the volume of Internet traffic that passes through
the router Internet port. With the traffic meter utility, you can set limits for traffic volume,
set a monthly limit, and get a live update of traffic usage.
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Start the traffic meter without traffic volume
restrictions
You can monitor the traffic volume without setting a limit.
To start or restart the traffic meter without configuring traffic volume restrictions:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified when you set
up your router. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > Traffic Meter.
The Traffic Meter page displays.
5. Select the Enable Traffic Meter check box.
By default, no traffic limit is specified and the traffic volume is not controlled.
6. In the Traffic Counter section, set the traffic counter to begin at a specific time and
date.
7. To start the traffic counter immediately, click the Restart Counter Now button.
8. Click the Apply button.
Your settings are saved.
The Internet Traffic Statistics section helps you to monitor the data traffic. For more
information, see View the Internet traffic volume and statistics on page 107.
Restrict Internet traffic by volume
You can record and restrict traffic by volume in MB. This is useful when your ISP measures
your traffic in volume.
To record and restrict the Internet traffic by volume:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter http://www.routerlogin.net.
A login window displays.
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3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified when you set
up your router. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > Traffic Meter.
The Traffic Meter page displays.
5. Select the Enable Traffic Meter check box.
6. Select the Traffic volume control by radio button.
7. From the corresponding menu, select an option:
•
Download only: The restriction is applied to incoming traffic only.
•
Both directions: The restriction is applied to both incoming and outgoing traffic.
8. In the Monthly limit field, enter how many MBytes (MB) per month are allowed.
9. If you use a session-based connection type and want to round up the measured data
volume to a particular amount for each connection even when you use less, enter
the data volume in MB in the Round up data volume for each connection by field.
10. In the Traffic Counter section, set the traffic counter to begin at a specific time and
date.
11. In the Traffic Control section, enter a value in MB to specify when the router issues
a warning message before the monthly limit in volume is reached.
This setting is optional. The router issues a warning when the balance falls below
the volume that you enter. By default, the value is 0 and no warning message is
issued.
12. Select one or more of the following actions to occur when the limit is reached:
•
Turn the Internet LED to flashing amber: This setting is optional. When the
traffic limit is reached, the Internet LED blinks amber.
•
Disconnect and disable the Internet connection: This setting is optional. When
the traffic limit is reached, the Internet connection is disconnected and disabled.
13. Click the Apply button.
Your settings are saved.
The Internet Traffic Statistics section helps you to monitor data traffic. For more
information, see View the Internet traffic volume and statistics on page 107.
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Restrict Internet traffic by connection time
If you connect to the Internet with a session-based connection type, you can record and
restrict traffic by connection time. This is useful when your ISP measures your connection
time.
To record and restrict the Internet traffic by connection time:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified when you set
up your router. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > Traffic Meter.
The Traffic Meter page displays.
5. Select the Enable Traffic Meter check box.
6. Select the Connection time control radio button.
7. In the Monthly limit field, enter how many hours per month are allowed.
8. In the Traffic Counter section, set the traffic counter to begin at a specific time and
date.
9. In the Traffic Control section, enter a value in minutes to specify when the router
issues a warning message before the monthly limit in hours is reached.
This setting is optional. The router issues a warning when the balance falls under the
number of minutes that you enter. By default, the value is 0 and no warning message
is issued.
10. Select one or more of the following actions to occur when the limit is reached:
•
Turn the Internet LED to flashing amber: This setting is optional. When the
traffic limit is reached, the Internet LED blinks amber.
•
Disconnect and disable the Internet connection: This setting is optional. When
the traffic limit is reached, the Internet connection is disconnected and disabled.
11. Click the Apply button.
Your settings are saved.
The Internet Traffic Statistics section helps you to monitor data traffic. For more
information, see View the Internet traffic volume and statistics on page 107.
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View the Internet traffic volume and statistics
If you enabled the traffic meter (see Start the traffic meter without traffic volume
restrictions on page 104), you can view the Internet traffic volume and statistics.
To view the Internet traffic volume and statistics shown by the traffic meter:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified when you set
up your router. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > Traffic Meter.
The Traffic Meter page displays.
5. Scroll down to the Internet Traffic Statistics section.
The Internet Traffic Statistics section displays when the traffic counter was started
and what the traffic balance is. The table displays information about the connection
time and traffic volume in MB.
6. To refresh the information onscreen, click the Refresh button.
The information is updated.
7. To display more information about the data traffic and to change the polling interval,
click the Traffic Status button.
The Traffic Status pop-up window displays.
Unblock the traffic meter after the traffic limit
is reached
If you configured the traffic meter to disconnect and disable the Internet connection
after the traffic limit is reached, you cannot access the Internet until you unblock the
traffic meter.
CAUTION: If your ISP set a traffic limit, your ISP might charge you for the overage.
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To unblock the traffic meter:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified when you set
up your router. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > Traffic Meter.
The Traffic Meter page displays.
5. In the Traffic Control section, clear the Disconnect and disable the Internet
connection check box.
6. Click the Apply button.
Your settings are saved.
Set the NTP server
By default, the router uses the NETGEAR Network Time Protocol (NTP) server to sync
the network time. You can change the NTP server to your preferred NTP server.
To set the NTP server:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified when you set
up your router. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Administration > NTP Settings.
The NTP Settings page displays.
5. Select an NTP server radio button:
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•
Use the default NETGEAR NTP server: Use the preset NETGEAR NTP server.
•
Set your preferred NTP server: Enter the name or IP address of your preferred
server.
6. If you select the Set your preferred NTP server radio button, enter the NTP server
domain name or IP address in the field below the radio button.
7. Click the Apply button.
Your settings are saved.
Set your time zone and daylight
saving time
To set your time zone and daylight saving time:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified when you set
up your router. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Administration > NTP Settings.
The NTP Settings page displays.
5. Select your time zone from the menu.
6. If you live in a region that observes daylight saving time, select the Automatically
adjust for daylight savings time check box.
7. Click the Apply button.
Your settings are saved.
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Set up the router as a WiFi access
point
You can set up the router to run as an access point (AP) on the same local network as
another router. When you set up the router as an AP, some of its router features are
disabled so that they do not interfere with the router features of the other router.
NOTE: To use AP mode and keep the ability to access to the router web interface,
connect using an Ethernet cable from your router's Internet port to a LAN port
on your existing network.
To set up the router as an AP:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified when you set
up your router. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > Router / AP Mode.
The Router / AP Mode page displays.
5. Select the AP Mode radio button.
The page adjusts.
6. Select an IP address setting:
•
Get dynamically from existing router: The other router on the network assigns
an IP address to this router while it is in AP mode.
•
Use fixed IP address (not recommended): Use this setting if you want to
manually assign a specific IP address to this router while it is in AP mode. Using
this option effectively requires advanced network experience.
7. Click the Apply button.
The IP address of the router changes, and you are disconnected.
8. To reconnect, close and restart your browser and type http://www.routerlogin.net.
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Return the router to router mode
By default, your router is set to router mode. If you changed the mode to access point
mode (AP mode), you can change the mode back to router mode.
To return the router to router mode:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified when you set
up your router. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > Router / AP Mode.
The Router / AP Mode page displays.
5. Select the Router Mode radio button.
The page adjusts.
6. Click the Apply button.
The IP address of the router changes, and you are disconnected.
7. To reconnect, close and restart your browser and type http://www.routerlogin.net.
Manage LED blinking or turn off
LEDs
You can disable or enable LED blinking. You can also turn off the LEDs.
To manage LED blinking or turn off the LEDs:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
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The user name is admin. The password is the one that you specified when you set
up your router. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > LED Control Settings.
The LED Control Settings page displays.
5. Select a radio button:
•
Enable blinking on Internet LED, LAN LED, Wireless LED, and USB LED when
data traffic is detected: Allows standard LED behavior. This setting is enabled
by default.
•
Turn off all LEDs except Power LED: All the LEDs, except the Power LED, are
turned off.
6. Click the Apply button.
Your settings are saved.
Connect to your router with
Anywhere Access
The Anywhere Access feature on the Nighthawk app allows you to connect to your
router when you’re away from home and change its settings. Before you can use the
Anywhere Access feature on the Nighthawk app, you must update your router’s firmware
and download the latest Nighthawk app for your mobile device.
For more information about how to update your router’s firmware, see Update the router
firmware on page 89.
To download the latest Nighthawk app for your mobile device, visit
netgear.com/home/apps-services/nighthawk-app.
Return the router to its factory
default settings
Under some circumstances (for example, if you lost track of the changes that you made
to the router settings or you move the router to a different network), you might want to
erase the current configuration and reset the router to factory default settings.
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To reset the router to factory default settings, you can use either the Reset button on
the back of the router or the Erase function in the router web interface.
After you reset the router to factory default settings, the user name is admin, the
password is password, the LAN IP address is 192.168.1.1 (which is the same as
www.routerlogin.net), and the DHCP server is enabled.
NOTE: If the router is in access point mode and you do not know the IP address
that is assigned to it, first try to use an IP scanner application to detect the IP
address. (IP scanner applications are available online free of charge.) If you can
detect the IP address, you don’t need to reset the router to factory default settings.
Use the Reset button
CAUTION: This process erases all settings that you configured in the router.
To reset the router to factory default settings:
1. On the back of the router, locate the Reset button.
2. Using a straightened paper clip, press and hold the Reset button for at least 10
seconds.
3. Release the Reset button.
The Power LED starts blinking. When the reset is complete, the router restarts. This
process takes about two minutes.
WARNING: To avoid the risk of corrupting the firmware, do not interrupt
the reset. For example, if you are connected to the router web interface, do
not close the browser, click a link, or load a new page. Do not turn off the
router. Wait until the router finishes restarting.
Erase the settings
CAUTION: This process erases all settings that you configured in the router.
To erase the settings:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
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The user name is admin. The password is the one that you specified when you set
up your router. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Administration > Backup Settings.
The Backup Settings page displays.
5. Click the Erase button.
The configuration is reset to factory default settings. When the reset is complete,
the router restarts. This process takes about two minutes.
WARNING: To avoid the risk of corrupting the firmware, do not interrupt
the reset. For example, do not close the browser, click a link, or load a new
page. Do not turn off the router. Wait until the router finishes restarting.
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Set up and manage Dynamic DNS
Internet service providers (ISPs) assign numbers called IP addresses to identify each
Internet account. Most ISPs use dynamically assigned IP addresses. This means that the
IP address can change at any time. You can use the IP address to access your network
remotely, but most people don’t know what their IP addresses are or when this number
changes.
To make it easier to connect, you can get a free account with a Dynamic DNS (DDNS)
service that lets you use a domain name to access your home network. To use this
account, you must set up the router to use DDNS. Then the router notifies the DDNS
service provider whenever its IP address changes. When you access your DDNS account,
the service finds the current IP address of your home network and automatically connects
you.
If your ISP assigns a private WAN IP address (such as 192.168.x.x or 10.x.x.x), the DDNS
service does not work because private addresses are not routed on the Internet.
Set up a new Dynamic DNS account
If you do not yet have a Dynamic DNS (DDNS) account, NETGEAR provides you the
opportunity to set up a free account.
To set up DDNS and register for a free NETGEAR account:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified when you set
up your router. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > Dynamic DNS.
The Dynamic DNS page displays.
5. Select the Use a Dynamic DNS Service check box.
6. From the Service Provider menu, select NETGEAR.
You can select another service provider.
7. Select the No radio button.
8. In the Host Name field, type the name that you want to use for your URL.
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The host name is the left-most part of a domain name. Your free domain name URL
starts with the host name that you specify and ends with mynetgear.com. For example,
specify MyName.mynetgear.com.
9. In the Email field, type the email address that you want to use for your account.
10. In the Password (6-32 characters) field, type the password that you want to use for
your account.
11. Agree to the terms of service and the privacy policy.
12. Click the Register button.
Use a Dynamic DNS account that you already
have
If you already have a Dynamic DNS (DDNS) account with NETGEAR, No-IP, or DynDNS,
you can set up the router to use your existing account.
To set up DDNS if you already have an account:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified when you set
up your router. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > Dynamic DNS.
The Dynamic DNS page displays.
5. Select the Use a Dynamic DNS Service check box.
6. From the Service Provider menu, select your provider.
7. Select the Yes radio button.
The page adjusts and displays the Show Status, Cancel, and Apply buttons.
8. In the Host Name field, type the host name that you have registered.
9. In the Email field, type the email address for your account.
10. In the Password (6-32 characters) field, type the password for your DDNS account.
11. Click the Apply button.
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Your settings are saved.
12. To verify that your DDNS service is enabled for the router, click the Show Status
button.
A message displays the DDNS status.
Manage your existing NETGEAR or No-IP
Dynamic DNS account
You can manage the settings for your existing NETGEAR or No-IP Dynamic DNS (DDNS)
account, or reset your password for the DDNS account.
To manage your DynDNS account, visit the DynDNS website.
To manage your existing NETGEAR or No-IP DDNS account or reset the password
for the DDNS account:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified when you set
up your router. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > Dynamic DNS.
The Dynamic DNS page displays.
5. Select the Yes radio button.
6. To manage your DDNS account, click the click here link next to To manage your
DDNS account, and sign in to your account.
7. To reset the password for your DDNS account, click the click here link next to Forgot
your password, enter your email address, and click the Reset button.
8. Click the Apply button.
Your settings are saved.
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11
Manage Port Forwarding and Port
Triggering
You can use port forwarding and port triggering to set up rules for Internet traffic for
services and applications. You need networking knowledge to set up these features.
This chapter includes the following sections:
• Manage port forwarding to a local server
• Manage port triggering
119
Manage port forwarding to a local
server
If a server is part of your network, you can allow certain types of incoming traffic to reach
the server. For example, you might want to make a local web server, FTP server, or game
server visible and available to the Internet.
The router can forward incoming traffic with specific protocols to computers on your
local network. You can specify the servers for applications and you can also specify a
default DMZ server to which the router forwards all other incoming protocols (see Set
up a default DMZ server on page 73).
Forward incoming traffic to a local server
You can forward traffic for a default service or application to a server computer on your
network.
To forward incoming traffic for a default service or application:
1. Decide which type of service, application, or game you want to provide.
2. Find the local IP address of the computer on your network that must provide the
service.
The server computer must always receive the same IP address.
3. Assign the server computer a reserved IP address.
See Manage reserved LAN IP addresses on page 79.
4. Launch a web browser from a computer or mobile device that is connected to the
router network.
5. Enter http://www.routerlogin.net.
A login window displays.
6. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified when you set
up your router. The user name and password are case-sensitive.
The BASIC Home page displays.
7. Select ADVANCED > Advanced Setup > Port Forwarding / Port Triggering.
The Port Forwarding / Port Triggering page displays.
8. Leave the Port Forwarding radio button selected as the service type.
9. From the Service Name menu, select the service or application.
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If the service or application that you want to add is not in the list, create a port
forwarding rule with a custom service or application (see Add a custom port
forwarding service or application on page 121).
10. In the Server IP Address field, enter the IP address of the computer that must provide
the service or that runs the application.
11. Click the Add button.
Your settings are saved. The rule is added to the table.
Add a custom port forwarding service or
application
The router lists default services and applications that you can use in port forwarding
rules. If the service or application is not predefined, you can add a custom service or
application that you can then select for a port forwarding rule.
To add a custom service or application:
1. Find out which port number or range of numbers the application uses.
You can usually find this information by contacting the publisher of the application
or user groups or news groups.
2. Launch a web browser from a computer or mobile device that is connected to the
router network.
3. Enter http://www.routerlogin.net.
A login window displays.
4. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified when you set
up your router. The user name and password are case-sensitive.
The BASIC Home page displays.
5. Select ADVANCED > Advanced Setup > Port Forwarding / Port Triggering.
The Port Forwarding / Port Triggering page displays.
6. Leave the Port Forwarding radio button selected as the service type.
7. Click the Add Custom Service button.
The Ports - Custom Services page displays.
8. In the Service Name field, enter a descriptive name.
9. From the Protocol menu, select the protocol.
If you are unsure, select TCP/UDP.
10. In the External Port Range field, enter the port range.
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You can specify ports and port ranges divided by commas, for example: 30, 50–60,
65500–65510.
11. Specify the internal ports by one of these methods:
•
Leave the Use the same port range for Internal port check box selected.
•
Type the port numbers in the Internal Port Range field.
You can enter a port range and fixed ports in one rule, for example: external
(30–50, 78, 100–102), internal (40–60, 99, 200–202). With this rule, external ports
30–50 are forwarded to internal ports 40–60.
12. In the Internal IP address field, type the IP address or select the radio button for an
attached device listed in the table.
13. Click the Apply button.
Your settings are saved. The service or application is now in the list on the Port
Forwarding / Port Triggering page.
Change a port forwarding rule
You can change an existing port forwarding rule.
To change a port forwarding rule:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified when you set
up your router. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > Port Forwarding / Port Triggering.
The Port Forwarding / Port Triggering page displays.
5. Leave the Port Forwarding radio button selected as the service type.
6. In the table, select the radio button for the service or application name.
7. Click the Edit Service button.
The Ports - Custom Services page displays.
8. Change the settings.
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For information about the settings, see Add a custom port forwarding service or
application on page 121.
9. Click the Apply button.
Your settings are saved. The changed rule displays in the table on the Port Forwarding
/ Port Triggering page.
Remove a port forwarding rule
You can remove a port forwarding rule that you no longer need.
To remove a port forwarding rule:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified when you set
up your router. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > Port Forwarding / Port Triggering.
The Port Forwarding / Port Triggering page displays.
5. Leave the Port Forwarding radio button selected as the service type.
6. In the table, select the radio button for the service or application name.
7. Click the Delete Service button.
Your settings are saved. The rule is removed from the table.
Application example: Make a local web
server public
If you host a web server on your local network, you can use port forwarding to allow
web requests from anyone on the Internet to reach your web server.
To make a local web server public:
1. Assign your web server a fixed IP address using DHCP address reservation.
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In this example, your router always gives your web server an IP address of
192.168.1.33.
2. On the Port Forwarding / Port Triggering page, configure the router to forward the
HTTP service to the local address of your web server at 192.168.1.33.
HTTP (port 80) is the standard protocol for web servers.
3. (Optional) Register a host name with a Dynamic DNS service, and specify that name
on the Dynamic DNS page of the router.
Dynamic DNS makes it much easier to access a server from the Internet because you
can enter the name in the web browser. Otherwise, you must know the IP address
that the ISP assigned, which typically changes.
How the router implements the port
forwarding rule
The following sequence shows the effects of a port forwarding rule in which your router
always gives your web server an IP address of 192.168.1.33:
1. When you enter the URL www.example.com in your browser, the browser sends a
web page request message with the following destination information:
•
Destination address: The IP address of www.example.com, which is the address
of your router.
•
Destination port number: 80, which is the standard port number for a web
server process.
2. The router receives the message and finds your port forwarding rule for incoming
port 80 traffic.
3. The router changes the destination IP address in the message to 192.168.1.33 and
sends the message to that computer.
4. Your web server at IP address 192.168.1.33 receives the request and sends a reply
message to your router.
5. Your router performs Network Address Translation (NAT) on the source IP address
and sends the reply through the Internet to the computer or mobile device that sent
the web page request.
Manage port triggering
Port triggering is a dynamic extension of port forwarding that is useful in these cases:
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•
An application must use port forwarding to more than one local computer (but not
simultaneously).
•
An application must open incoming ports that are different from the outgoing port.
With port triggering, the router monitors traffic to the Internet from an outbound “trigger”
port that you specify. For outbound traffic through that port, the router saves the IP
address of the computer that sent the traffic. The router temporarily opens the incoming
port or ports that you specify in your rule and forwards that incoming traffic to that
destination.
Port forwarding creates a static mapping of a port number or range of ports to a single
local computer. Port triggering can dynamically open ports to any computer when
needed and close the ports when they are no longer needed.
NOTE: If you use applications such as multiplayer gaming, peer-to-peer
connections, real-time communications such as instant messaging, or remote
assistance, enable Universal Plug N Play (UPnP). See Improve network connections
with Universal Plug and Play on page 86.
Add a port triggering rule
The router does not include a predefined list of default services and applications for
port triggering rules. You must define a custom service or application for each port
triggering rule. After you add the rule, it is automatically enabled.
To add a port triggering rule:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified when you set
up your router. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > Port Forwarding / Port Triggering.
The Port Forwarding / Port Triggering page displays.
5. Select the Port Triggering radio button.
The port triggering settings display.
6. Click the Add Service button.
The Port Triggering Services page displays.
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7. Specify the following settings:
•
Service Name: Enter the name of the custom service or application.
•
Service User: From the Service User menu, select Any, or select Single address
and enter the IP address of one computer:
○
Any: This is the default setting and allows any computer on the Internet to
use this service or application.
○
Single address: Restricts the service or application to a particular computer.
Enter the IP address in the fields, which become available with this selection
from the menu.
•
Service Type: Select the protocol (TCP or UDP) that is associated with the service
or application.
•
Triggering Port: Enter the number of the outbound traffic port that will trigger
opening of the inbound ports when traffic is sensed.
•
Connection Type: Select the protocol (TCP or UDP) that is associated with the
inbound connection. If you are unsure, select TCP/UDP.
•
Starting Port: Enter the start port number for the inbound connection.
•
Ending Port: Enter the end port number for the inbound connection.
8. Click the Apply button.
Your settings are saved and the service or application is added to the Port Triggering
Portmap Table on the Port Forwarding / Port Triggering page.
By default, the rule for the new service or application is enabled.
Change a port triggering rule
You can change an existing port triggering rule.
To change a port triggering rule:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified when you set
up your router. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > Port Forwarding / Port Triggering.
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The Port Forwarding / Port Triggering page displays.
5. Select the Port Triggering radio button.
The port triggering settings display.
6. In the Port Triggering Portmap Table, select the radio button for the rule.
7. Click the Edit Service button.
The Port Triggering Services page displays.
8. Change the settings.
For information about the settings, see Add a port triggering rule on page 125.
9. Click the Apply button.
Your settings are saved. The changed rule displays in the Port Triggering Portmap
Table on the Port Forwarding / Port Triggering page.
Remove a port triggering rule
You can remove a port triggering rule that you no longer need.
To remove a port triggering rule:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified when you set
up your router. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > Port Forwarding / Port Triggering.
The Port Forwarding / Port Triggering page displays.
5. Select the Port Triggering radio button.
The port triggering settings display.
6. In the Port Triggering Portmap Table, select the radio button for the rule.
7. Click the Delete Service button.
Your settings are saved. The rule is removed from the Port Triggering Portmap Table.
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Set the time-out period for port triggering
The time-out period for port triggering controls how long the inbound ports stay open
when the router detects no activity. A time-out period is required because the router
cannot detect when the service or application terminates.
To specify the time-out for port triggering:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified when you set
up your router. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > Port Forwarding / Port Triggering.
The Port Forwarding / Port Triggering page displays.
5. Select the Port Triggering radio button.
The port triggering settings display.
6. In the Port Triggering Time-out field, enter a value up to 9999 minutes.
The default setting is 20 minutes.
7. Click the Apply button.
Your settings are saved.
Disable an individual port triggering rule
By default, port triggering is enabled. You can disable port triggering temporarily
without removing any port triggering rules (see Disable port triggering on page 129).
You can also keep port triggering enabled and disable an individual port triggering
rule.
To disable an individual port triggering rule:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
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The user name is admin. The password is the one that you specified when you set
up your router. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > Port Forwarding / Port Triggering.
The Port Forwarding / Port Triggering page displays.
5. Select the Port Triggering radio button.
The port triggering settings display.
6. In the Port Triggering Portmap Table, clear the check box for the rule that you want
to disable.
7. Click the Apply button.
Your settings are saved. The router does not apply the rule that you disabled.
Disable port triggering
By default, port triggering is enabled. You can disable port triggering temporarily
without removing any port triggering rules. For information about disabling an individual
port triggering rule, see Disable an individual port triggering rule on page 128.
To disable port triggering:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified when you set
up your router. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > Port Forwarding / Port Triggering.
The Port Forwarding / Port Triggering page displays.
5. Select the Port Triggering radio button.
The port triggering settings display.
6. Select the Disable Port Triggering check box.
7. Click the Apply button.
Your settings are saved. The router does not apply port triggering rules even if you
specified them.
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Application example: Port triggering for
Internet Relay Chat
Some application servers, such as FTP and IRC servers, send replies to multiple port
numbers. Using port triggering, you can tell the router to open more incoming ports
when a particular outgoing port starts a session.
An example is Internet Relay Chat (IRC). Your computer connects to an IRC server at
destination port 6667. The IRC server not only responds to your originating source port
but also sends an “identify” message to your computer on port 113. Using port triggering,
you can tell the router, “When you initiate a session with destination port 6667, you must
also allow incoming traffic on port 113 to reach the originating computer.”
The following sequence shows the effects of this port triggering rule:
1. You open an IRC client program to start a chat session on your computer.
2. Your IRC client composes a request message to an IRC server using a destination
port number of 6667, the standard port number for an IRC server process. Your
computer then sends this request message to your router.
3. Your router creates an entry in its internal session table describing this communication
session between your computer and the IRC server. Your router stores the original
information, performs Network Address Translation (NAT) on the source address
and port, and sends this request message through the Internet to the IRC server.
4. Noting your port triggering rule and observing the destination port number of 6667,
your router creates another session entry to send any incoming port 113 traffic to
your computer.
5. The IRC server sends a return message to your router using the NAT-assigned source
port (for example, port 33333) as the destination port and also sends an “identify”
message to your router with destination port 113.
6. When your router receives the incoming message to destination port 33333, it checks
its session table to see if a session is active for port number 33333. Finding an active
session, the router restores the original address information replaced by NAT and
sends this reply message to your computer.
7. When your router receives the incoming message to destination port 113, it checks
its session table and finds an active session for port 113 associated with your
computer. The router replaces the message’s destination IP address with your
computer’s IP address and forwards the message to your computer.
8. When you finish your chat session, your router eventually reaches its port triggering
time-out period due to inactivity in the communications. The router then removes
the session information from its session table, and incoming traffic is no longer
accepted on port numbers 33333 or 113.
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12
Troubleshooting
This chapter provides information to help you diagnose and solve problems you might
experience with your router. If you do not find the solution here, check the NETGEAR
support site at netgear.com/support for product and contact information.
The chapter contains the following sections:
• Quick tips
• Reboot the router from its router web interface
• Troubleshoot with the LEDs
• You cannot log in to the router
• You cannot access the Internet
• Troubleshoot Internet browsing
• Changes are not saved
• Troubleshoot WiFi connectivity
• Troubleshoot your network using the ping utility
131
Quick tips
This section describes tips for troubleshooting some common problems.
Sequence to restart your network
If you must restart your network, follow this sequence:
1. Turn off and unplug the modem.
2. Disconnect all devices from the modem.
3. Turn off the router.
4. Plug in the modem and turn it on.
5. Wait two minutes.
6. Reconnect the router to the modem.
Do not connect any other devices to the modem.
7. Turn on the router.
8. Wait two minutes.
When your network is back up, you can reconnect other devices to the modem.
Check the power adapter and Ethernet cable
connections
If the router does not start, make sure that the power adapter cable is securely plugged
in.
If the Internet connection or LAN connections do not function, make sure that the
Ethernet cables are securely plugged in.
The Internet LED on the router is lit if the Ethernet cable connecting the router and the
modem is plugged in securely and the modem and router are turned on.
If one or more powered-on computers are connected to the router by an Ethernet cable,
the Ethernet LAN LED lights.
Check the WiFi settings
Make sure that the WiFi settings on the WiFi-enabled computer or mobile device and
the router match exactly. The WiFi network name (SSID) and WiFi security settings of
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the router and the computer or mobile device must match exactly. WiFi passwords are
case sensitive.
If you set up an access control list that blocks all new devices from connecting, you must
add the MAC address of each computer and mobile device to the router’s access control
list.
Check the network settings
If your computer or mobile device cannot connect to the router, make sure that the
network settings of the computer or mobile device are correct. Computers and mobile
devices must use network IP addresses on the same network as the router. By default,
almost all computers and mobile devices are set up to obtain an IP address automatically
using DHCP.
Some Internet service providers require you to use the MAC address of the computer
initially registered on the account, but this is an unusual situation. You can view the MAC
address of connected computers and other devices on the Attached Devices page of
the router web interface.
Reboot the router from its router
web interface
You or NETGEAR technical support can reboot the router from its router web interface,
either locally or remotely, for example, when the router seems to be unstable or is not
operating normally.
To reboot the router from its router web interface:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified when you set
up your router. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED.
The ADVANCED Home page displays.
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5. Click the Reboot button.
A confirmation pop-up window displays.
6. Click the OK button.
The router reboots.
Troubleshoot with the LEDs
By default, the router uses standard LED settings.
Standard LED behavior when the router is
powered on
After you turn on power to the router, verify that the following sequence of events occurs:
1. When power is first applied, verify that the Power LED is lit.
2. After about two minutes, verify the following:
•
The Internet LED is lit.
•
The WiFi LED is lit (unless you turned off the WiFi radios).
You can use the LEDs on the front panel of the router for troubleshooting.
Power LED is off
This could occur for a number of reasons. Check the following:
•
Make sure that the power adapter is securely connected to your router and securely
connected to a working power outlet.
•
Make sure that you are using the power adapter that NETGEAR supplied for this
product.
Power LED stays solid amber or blinking
amber
When the router is turned on, the Power LED lights solid amber during the boot up,
and then turns solid white when the startup is done. If the Power LED stays solid amber
or blinking amber, or no other LEDs are lit, this indicates a fault within the router.
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NOTE: The Power LED is blinking amber temporarily when the firmware is
upgrading, or the Reset button was pressed. This is expected behavior.
If the Power LED stays solid amber or blinking amber for more than three minutes after
powering up, try the following:
•
Cycle the power to see if the router recovers.
•
Turn off the router, press and hold the Reset button, power on the router, and then
release the Reset button to return the router to its factory settings.
If the Power LED continues to stay amber, the router firmware might be corrupted. This
can happen if a firmware update is interrupted, or if the router detects a problem with
the firmware. If the error persists, it is likely that a hardware problem exists. For recovery
instructions, or help with a hardware problem, contact Technical Support at
netgear.com/support.
Internet or Ethernet LAN port LEDs are off
If the Internet LED or Ethernet LAN port LEDs do not light when an Ethernet connection
is made, check the following:
•
Make sure that the Ethernet cable connections are secure at the router and at the
modem or computer.
•
Make sure that power is turned on to the connected modem or computer.
•
Be sure that you are using the correct cable.
When you connect the router’s Internet port to a modem, use the cable that was supplied
with the modem. This cable can be a standard straight-through Ethernet cable or an
Ethernet crossover cable.
WiFi LED is off
A WiFi radio is the component inside your router that broadcasts WiFi signal. Each radio
(for example, the 5 GHz radio) has its own WiFi broadcast.
If the WiFi LED stays off, check to see if someone disabled the WiFi radios from the
router web interface. The WiFi LED is lit when the WiFi radios are turned on.
You cannot log in to the router
If you are unable to log in to the router from a computer or mobile device on your local
network, check the following:
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•
If you are using an Ethernet-connected computer, check the cable connection
between the computer and the router.
•
If you are using a WiFi-enabled computer or mobile device, check the WiFi connection
between the computer or mobile device and the router. Make sure that your computer
or mobile device is not connected to a different router or gateway's WiFi network
that uses the same network name.
•
Make sure that you are using the correct login information. The user name is admin.
The password is the one thatyou specified when you set up your router. (The default
password is password.) The user name and password are case-sensitive. Make sure
that Caps Lock is off when you enter this information.
•
Try quitting the browser and launching it again.
•
Make sure that JavaScript is enabled in your browser.
•
Make sure that the IP address of your computer or mobile device is in the same
subnet as the router. If you are using the recommended addressing scheme, the IP
address of your computer or mobile device is in the range of 192.168.1.2 to
192.168.1.254.
•
If the IP address of your computer or mobile device is shown as 169.254.x.x, the
computer or mobile device could not reach the router’s DHCP server and the
Windows or Mac operating system generated an IP address itself. Such an
autogenerated IP address is in the range of 169.254.x.x. If your IP address is in this
range, check the connection from the computer or mobile device to the router, and
restart your computer or mobile device.
•
If your router’s IP address was changed and you do not know the current IP address,
clear the router’s configuration to factory defaults and disconnect the Ethernet cable
from the Internet port. This sets the router’s IP address to 192.168.1.1.
NOTE: If the router is in access point mode and you do not know the IP
address that is assigned to it, first try to use an IP scanner application to detect
the IP address. (IP scanner applications are available online free of charge.)
If you can detect the IP address, you don’t need to reset the router to factory
default settings. You can also connect the router in access point mode to
your existing network using the Internet port, then connect to the access
point router and access the router web interface from
http://www.routerlogin.net/.
•
If you are attempting to set up your NETGEAR router as a replacement for an ADSL
gateway in your network, the router cannot perform many gateway services. For
example, the router cannot convert ADSL or cable data into Ethernet networking
information. Your NETGEAR router does not support such a configuration. You need
a modem to connect to your cable, satellite, or xDSL service, and can connect your
router to that modem via Ethernet.
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NOTE: If you use high-speed fiber Internet service, you might not need a
separate modem. Contact your Internet service provider (ISP) for more
information.
You cannot access the Internet
If you can access your router but not the Internet, check to see if the router can obtain
a Internet IP address from your Internet service provider (ISP). Unless your ISP provides
a fixed IP address, your router requests an IP address from the ISP. You can determine
whether the request was successful using the router web interface.
To check the Internet IP address:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter http://www.routerlogin.net.
A login window displays.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified when you set
up your router. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED.
The ADVANCED Home page displays.
5. In the Internet Port pane, check to see that an IP address is shown for the Internet
port.
If 0.0.0.0 is shown, your router did not obtain an IP address from your ISP.
6. If your router did not obtain an IP address from your ISP, click Connection Status.
The Connection Status window displays.
7. Click Release.
Your router releases its DHCP lease.
8. Click Renew.
Your router attempts to get an IP address from your ISP.
If your router cannot obtain an IP address from the ISP, you might need to force your
modem to recognize your new router by restarting your network. For more information,
see Sequence to restart your network on page 132.
If your router is still unable to obtain an IP address from the ISP, the problem might be
one of the following:
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•
Your Internet service provider (ISP) might be experiencing an outage. Try connecting
a computer directly to your modem's Ethernet port and accessing the internet. If
your computer still can't access the Internet, contact your ISP to troubleshoot your
connection.
•
Your ISP might require a login program. Ask your ISP whether they require PPP over
Ethernet (PPPoE) or some other type of login.
•
If your ISP requires a login, the login name and password might be set incorrectly.
•
Your ISP might check for your computer’s host name. Assign the computer host
name of your ISP account as the account name on the Internet Setup page.
•
If your ISP allows only one Ethernet MAC address to connect to the Internet and
checks for your computer’s MAC address, do one of the following:
○
Inform your ISP that you bought a new network device and ask them to use the
router’s MAC address.
○
Configure your router to use your computer’s MAC address (see Manually set
up the Internet connection on page 28).
If your router obtained an IP address, but your computer does not load any web pages
from the Internet, it might be for one or more of the following reasons:
•
Your computer or mobile device might not recognize any DNS server addresses.
Typically, your ISP provides the addresses of one or two DNS servers for your use.
If you entered DNS addresses during the router’s configuration, restart your computer
or mobile device and verify the DNS addresses. You can also try removing the DNS
addresses that you entered, which lets the router try to get DNS server addresses
automatically from your ISP. Make sure that your computer or mobile device is
configured to receive DNS server addresses automatically and that you did not
manually specify any DNS server addresses in your computer or mobile device.
•
The router might not be configured as the TCP/IP gateway on your computer or
mobile device.
Make sure that your computer or mobile device is configured as a DHCP client (for
most devices, this is the default setting) so that the computer or mobile device can
automatically receive an IP address from the router. If you need to enable the DHCP
client on your computer or mobile device, restart the computer or mobile device,
and then verify the gateway address.
•
You might be running login software that is no longer needed.
If your ISP provided a program to log you in to the Internet, you no longer need to
run that software after installing your router
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Troubleshoot Internet browsing
If your router can obtain an IP address but your computer is unable to load any web
pages from the Internet, it might be for the following reasons:
•
The traffic meter is enabled, and the limit was reached.
By configuring the traffic meter not to block Internet access when the traffic limit is
reached, you can resume Internet access. If your Internet service provider (ISP) sets
a usage limit, they might charge you for the overage.
•
Your computer or mobile device might not recognize any DNS server addresses.
Typically, your ISP provides the addresses of one or two DNS servers for your use.
If you entered DNS addresses during the router’s configuration, restart your computer
or mobile device, and verify the DNS addresses. Make sure that your computer or
mobile device is configured to receive DNS server addresses automatically and that
you did not manually specify any DNS server addresses in your computer or mobile
device.
•
The router might not be configured as the default gateway on your computer or
mobile device.
Make sure that your computer or mobile device is configured as a DHCP client (for
most devices, this is the default setting) so that the computer or mobile device can
automatically receive an IP address from the router. If you need to enable the DHCP
client on your computer or mobile device, restart the computer or mobile device,
and then verify the gateway address.
Changes are not saved
If the router does not save the changes that you make in the router web interface, do
the following:
•
When entering configuration settings, always click the Apply button before moving
to another page or tab, or your changes are lost.
•
Click the Refresh or Reload button in the web browser. It is possible that the changes
occurred, but the old settings might be in the web browser’s cache.
Troubleshoot WiFi connectivity
If you are experiencing trouble connecting over WiFi to the router, try to isolate the
problem:
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•
Does the WiFi device that you are using find your WiFi network?
If not, check the WiFi LED on the router. If it is off, log in to the router web interface
and check if the WiFi radio is enabled or disabled.
If you disabled the router’s SSID broadcast, then your WiFi network is hidden and
does not display in your WiFi device’s scanning list. (By default, SSID broadcast is
enabled.)
•
Is there another WiFi router, gateway, access point, or extender broadcasting the
same network name as your router?
Make sure that any other WiFi broadcast devices are either turned off or using a
different WiFi network name.
•
Does your WiFi device support the security that you are using for your WiFi network
(WPA3, WPA2, or WPA)?
•
If you want to view the WiFi settings for the router, use an Ethernet cable to connect
a computer to a LAN port on the router. Then log in to the router, and select BASIC
> Wireless. (Be sure to click the Apply button if you change settings.)
If your WiFi device finds your network but the signal strength is weak, check these
conditions:
•
Is your router too far from your WiFi device or too close? Place your WiFi device near
the router but at least 6 feet (1.8 meters) away and see whether the signal strength
improves.
•
Are objects between the router and your WiFi device blocking the WiFi signal? Install
your router as close to the center of your home as possible. Avoid installing the
router in your kitchen, basement, or under stairs. Kitchen appliances and obstructions
like walls or floors can create interference that impacts your WiFi performance.
Troubleshoot your network using
the ping utility
Most network devices and routers contain a ping utility that sends an echo request
packet to the designated device. The device then responds with an echo reply. You can
troubleshoot a network using the ping utility in your computer or workstation.
Test the LAN path to your router
You can ping the router from your computer to verify that the LAN path to your router
is set up correctly.
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To ping the router from a Windows-based computer:
1. From the Windows toolbar, click the Start button and select Run.
2. In the field provided, type ping followed by the IP address of the router, as in this
example:
ping www.routerlogin.net
3. Click the OK button.
You see a message like this one:
Pinging <IP address > with 32 bytes of data
If the path is working, you see this message:
Reply from < IP address >: bytes=32 time=NN ms TTL=xxx
If the path is not working, you see this message:
Request timed out
If the path is not functioning correctly, one of the following problems might be occurring:
•
Wrong physical connections
For a wired connection, make sure that the numbered LAN port LED is lit for the port
to which you are connected.
Check to see that the appropriate LEDs are lit for your network devices. If your router
and computer are connected to a separate Ethernet switch, make sure that the link
LEDs are lit for the switch ports that are connected to your computer and router.
•
Wrong network configuration
Verify that the Ethernet driver software and TCP/IP software are both installed and
configured on your computer.
Verify that the IP address for your router and your computer are correct and that the
addresses are on the same subnet.
Test the path from a Windows-based
computer to a remote device
To test the path from a Windows-based computer to a remote device:
1. From the Windows toolbar, click the Start button and select Run.
2. In the Windows Run window, type
ping -n 10 <IP address>
where <IP address> is the IP address of a remote device such as your ISP DNS server.
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If the path is functioning correctly, messages display that are similar to those shown
in Test the LAN path to your router on page 140.
3. If you do not receive replies, check the following:
•
Check to see that the IP address of your router is listed as the default gateway
for your computer. If DHCP assigns the IP configuration of your computers, this
information is not visible in your computer Network Control Panel. Verify that the
IP address of the router is listed as the default gateway.
•
Check to see that the network address of your computer (the portion of the IP
address specified by the subnet mask) is different from the network address of
the remote device.
•
Check to see that your cable or DSL modem is connected and functioning.
•
If your ISP assigned a host name to your computer, enter that host name as the
account name on the Internet Setup page.
•
Your ISP might be rejecting the Ethernet MAC addresses of all but one of your
computers.
Many broadband ISPs restrict access by allowing traffic only from the MAC address
of your broadband modem. Some ISPs additionally restrict access to the MAC
address of a single computer connected to that modem. If your ISP does this,
configure your router to use the authorized computer’s MAC address (see
Manually set up the Internet connection on page 28).
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