Roku Player
Important Product Information
®
The License Agreement
The Roku and third-party software license terms can be found at: www.roku.com/license. Use of the Roku player constitutes
acceptance of as well as agreement to those license terms. If you do not agree to the software license terms and conditions and you
are within the allowable time period for returns under the applicable return policy, you may return the Player (defined below) to the
place where you obtained it for a refund, in accordance with the terms of such return policy.
Limited Hardware Warranty
Subject to the additional terms and conditions set forth below, Roku provides this Limited Warranty:
•OnlytothepersonorentitythatoriginallypurchasedthePlayerfromRokuorfromoneofitsauthorizedresellersordistributors;and
•One(1)yearlimitedhardwarewarrantyforPlayerspurchasedanddeliveredtotheenduserwithintheUnitedStates.
Limited Warranty
Roku warrants the Roku Player (“Player”) hardware against defects in materials and workmanship under normal use for a period of
one(1)yearfromthedateofpurchase(“Warranty Period”). If Roku determines that the Player’s hardware is defective, Roku will
either repair the unit or replace the unit with either a new or rebuilt Player, at its option. If the Warranty Period has expired or is
otherwise not applicable (see Scope and Limitation on Warranty below), we will return the Player to you. More information about
this warranty can be found at www.roku.com/support. THE FOREGOING SETS FORTH ROKU’S SOLE OBLIGATION AND YOUR
EXCLUSIVEREMEDYINTHEEVENTOFANYBREACHOFTHISLIMITEDWARRANTY.
Return and Warranty Service Process
Please access and review Roku Support online help resources at support.roku.com before seeking warranty service. Returns or
warranty service requests for your new Player must be within the 30-day return period, or within the original product warranty
period.YoumustrstobtainaReturnMerchandiseAuthorization(RMA)numberfromRokuCustomerSupport.RMAnumbersexpire
thirtydaysfromissuance.Rokumayattempttotroubleshootawarranty-relatedproblempriortoissuingaRMAnumber.Pleasebe
preparedtoprovideadditionalinformationuponrequest.OnceaRMAnumberisobtained,youmustshipyourPlayer,freightprepaid,
together with proof of purchase and all accessories, in either the original packaging or packaging aording an equal degree of
protection,totheRokuauthorizeddistributionfacilityidentiedbyRokuCustomerSupport.Failuretoreturnanyoftheaccessories
could result in a delay and/or result in an invoice to you or credit to Roku for the missing accessories.
Important:WhensubmittingaRMA,pleaseprovidethefollowinginformationwithyourrequest:(a)modelnumber,(b)serialnumber,
(c) problem description, (d) software version (located in the Settings menu), (e) date of purchase, (f) place of purchase (reseller or
onlineplaceofpurchase),and(g)returnshippingaddress(P.O.boxesarenotaccepted).
AdditionalRokutroubleshootingandonlinehelpresourcescanbefoundatsupport.roku.com
Scope of and Limitation on Warranty
The warranty on the Player is limited to the repair or replacement of defective units as described in the Limited Warranty section above. This
warranty does not cover customer training or education, installation, set up adjustments, or signal reception problems. This warranty also does
not cover any issue related to the service provided by your Internet service provider or content providers, including but not limited to service
disruption, changes in service terms, changes in oerings, changes in format, or technical problems. This warranty does not cover damage due
toactsofGod,accident,misuse,abuse,negligence,commercialuseormodicationof,ortoanypartof,yourPlayer.Thiswarrantydoesnot
cover damage caused by other devices, improper operation or maintenance, connection to improper voltage supply or attempted repair by
anyoneotherthanafacilityauthorizedbyRokutoserviceyourPlayer.Thiswarrantydoesnotcoverconsumables(suchasfusesandbatteries).
Legal Notices
Federal Communication Commission Interference Statement
Thisequipment hasbeen tested andfound to complywith the limits for a Class B digital device, pursuant to Part 15of theFCC
Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined
by turning the equipment o and on, the user is encouraged to try to correct the interference by one of the following measures:
•Reorientorrelocatethereceivingantenna.
•Increasetheseparationbetweentheequipmentandreceiver.
•Connecttheequipmentintoanoutletonacircuitdierentfromthattowhichthereceiverisconnected.
•Consultthedealeroranexperiencedradio/TVtechnicianforhelp.
ThisdevicecomplieswithPart15oftheFCCRules.Operationissubjecttothefollowingtwoconditions:(1)Thisdevicemaynotcause
harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
FCCCaution:Anychangesormodicationsnotexpresslyapprovedbythepartyresponsibleforcompliancecouldvoidtheuser’s
authority to operate this equipment.
IEEE802.11bor802.11goperationofthisproductintheU.S.A.isrmware-limitedtochannels1through11.WirelessRadioUse:
Thisdeviceisrestrictedtoindoorusewhenoperatinginthe5.15to5.25GHzfrequencyband.
IMPORTANT NOTE:
FCC Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be
installed and operated with minimum distance 20cm between the radiator and your body.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
Note to US model owner:
To comply with US FCC regulation, the country selection function has been completely removed from all US models.
The availability of some specific channels and/or operational frequency bands are country dependent and are firmware programmed
at the factory to match the intended destination. The firmware setting is not accessible by the end user.
Safety Precautions
This product has been designed with the highest concern for safety. However, any electrical device, if used improperly, has the
potential for causing fire, electrical shock or personal injury. To help ensure accident-free operation, follow these guidelines:
•Observeallwarnings,precautionsandinstructions.
•RegularlyinspecttheACpoweradapterfordamage.
•Stopuse,unplugtheACpoweradapterfromtheelectricaloutletanddisconnectanyothercablesimmediatelyifthePlayer
functions in an abnormal manner, produces unusual sounds or smells or becomes too hot to touch.
•Formoreinformationonproductsafetyandtroubleshooting,pleasegotowww.roku.com/support.
Use and Handling
•DonotoperatetheRokuremoteusinganyvigorousmotionsorgestures.
•KeepthePlayerandaccessories,includingcabletiesandfasteners,outofthereachofsmallchildren.
•DonottouchthePlayerorconnectedcablesduringanelectricalstorm.
•Donotallowliquid,smallparticlesorotherforeignobjectstogetintothePlayeroraccessories.
•DonotexposethePlayertosmokeorsteam.
•DonotexposethePlayeroraccessoriestohigh,temperatures,highhumidityordirectsunlight.
•DonotplacethePlayerortheremoteontheoororinaplacewheretheymaycausesomeone
to trip or stumble.
•Topreventpossiblehearingdamage,donotlistenathighvolumelevelsforlongperiods.
IMPORTANT tips about battery handling!
Inserting batteries: When inserting batteries, be sure to insert each battery negative (-) side first, pushing it into the coil and then
intothecompartment.Neverinsertbatteriespositive(+)siderst.
Replacing batteries: Alwaysreplacedeadbatterieswithtwobrand-newbatteriesfromthesamemanufacturer.Neverusedamagedbatteries.
Disposal of batteries: Alwaysdisposeofbatteriesfollowingfederalguidelinesorlocalordinances.Donotdisposeofusedbatteries
in an open fire.
Warning: If your remote gets warm/hot during use, discontinue use and contact Roku Customer Support immediately at roku.com/support.
There is a risk of explosion if battery is replaced by an incorrect type.
Copyright © 2015 Roku, Inc. All rights reserved. Roku and the
Roku logo are registered trademarks of Roku, Inc. HDMI, the HDMI logo and
High-Definition Multimedia Interface are trademarks or registered trademarks
of HDMI Licensing LLC.
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www.roku.com
