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U S E R I N S T R U C T I O N S
C o u n t e r t o p B a l l - I c e I C E M a k e r
F D H D 1 Q 5 0 1
SAFETY INSTRUCTIONS -----------------------------------------------------------------------------2
PARTS & FEATURES ---------------------------------------------------------------------------------4
USE OF ICE MAKER----------------------------------------------------------------------------------6
TROUBLESHOOTINGS--------------------------------------------------------------------------------9
SERVICE & IMPORTANT NOTICE ------------------------------------------------------------------11
G E N E R A L O P E R A T I N G I N S T R U C T I O N
Read these instructions before use and save them for future reference.
Let the unit rest and unplugged for 24 hours before use.
Remove all external and internal packaging materials. Be sure that all parts
have been included before discarding any packaging materials. You may
want to keep the packaging materials for use at a later date.
Upon receipt and inspection of the unit, the power cord must be replaced if
it is damaged.
Contact customer service at 800-433-9938 or [email protected].
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SAFETY INSTRUCTIONS
Electrical Safety
DANGER
Improper use of the power cord plug can result in the risk of
electrical shock, property damage and personal injury or death.
This appliance is equipped with a 3-prong grounding-
type plug, and shall be plugged into a properly
connected grounding-type outlet.
It is required to use a 3–prong grounding-type
electrical outlet properly grounded in accordance with
the National Electrical Code and local codes and
ordinances.
A separate adequately fused and grounded circuit
shall be used for this appliance. The voltage rating
must match the rating label on the unit.
Do not use an adapter or an extension cord.
Do not under any circumstances cut or remove the third ground prong from
the power cord.
Never unplug the appliance by pulling the power cord. To disconnect the
unit, always grip the plug firmly and pull straight out from the wall outlet.
Do not operate the appliance if the appliance housing is removed or
damaged.
Do not attempt to repair or replace any part of your appliance unless it is
specifically recommended in this manual. All other servicing shall be
referred to a qualified technician.
To protect against electric shock, do not immerse appliance, plug or cord
into water or other liquids.
Cleaning
DANGER
To reduce the risk of injury when cleaning your appliance, follow
these basic precautions.
Unplug the appliance or disconnect power before performing any
maintenance or cleaning.
Do not clean appliance with flammable fluids. Do not store or use gasoline
or other flammable vapors or liquids in the vicinity of this or any other unit.
The fumes can create a fire hazard or explosion.
Do not use solvent-based cleaning agents or abrasives on the interior or
exterior of the appliance. These cleaners may damage or discolor the
appliance.
Do not operate the appliance with wet hands, while standing on a wet
surface or while standing in water.
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Moving
DANGER
To reduce the risk of injury when moving your appliance, follow
these basic precautions.
Exercise caution when moving and installing the appliance. The unit is
heavy, to prevent strain or injury, it may require two or more people to
move the unit.
Remove all ice, empty water and secure all loose shelves before you
transport the unit. Use protective materials to prevent the glass shelves
from being damaged.
Disposing
DANGER
When disposing of refrigerated appliances, special handling is
often required. It is the consumer’s responsibility to comply with
federal and local regulations when disposing of this product.
Keep the carton, plastic bags and any exterior wrapping materials in a safe
place where children cannot reach them. If you don’t need these materials,
destroy or recycle them. These items may cause suffocation to children.
To avoid entrapment and suffocation, before you discard this appliance,
remove the doors and leave the shelves in place, so that children may not
climb inside.
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PARTS & FEATURES
Parts
1. Ice maker
2. Evaporator
3. Ice Bin
4. Water Tank Connector
5. Power Cord
6. Display panel
7. Condenser fan
8. Foot
This countertop ice maker is a great appliance to help you prepare cold
beverages or drinks.
The ice freezer keeps up to 27 pcs of ball ice available anytime. The filtered
water system creates the flexibility to place it anywhere in the office,
resting room, hotel and home.
The hot-gas defrost system makes the unit frost-free.
Please refer to the guide of water tank in case of providing water direct
from water tank to the icemaker unit.
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Features
Model No
FDHD1Q501
Ice Type
2” Ball-Ice
Ice Production Capacity
(70°F Air/50°F Water)
Up to. 9 pcs / 24 h
Storage Capacity
Up to 27 pcs
Storage
Capability*Conditions Apply
Yes*Ice will start to deform(sublime)
between 48 to 72 hrs
Operating Temperature for
Ice
50~110 °F
Water Supply
Water Tank
Recommended Water Valve
Pressure
25~40 PSI
Draining
Not Required
Defrosting
Automatic
Electrical Rating
115V/60HZ/1.3A
Unit Dimensions
15-3/8”W x 21-5/16”D x 17-5/8”H
Package Dimensions
18-1/8”W x 23-5/8”D x 20-1/2”H
Net Weight
45 lb
Shipping Weight
50 lb
Shape of ball-ice
The variance in shapes is normal, typically about 6 shapes of ball-ice:
Half sphere of ice could be caused by lack of water supply to the
icemaker.
From replacing the water filter without flushing out air and contaminants
or low water pressure, you will see the ball-ice with flat top / oblong /
crater.
Half sphere
Flat top
Crater
Oblong
This shape is generally not accepted as a ball-ice.
This shape is regarded as normal and top portion not more than 20%
truncated.
This shape is not accepted as a ball-ice.
This shape is not accepted as a ball-ice.
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It is also common to see a raised ridge or ring around the perimeter of
the ball ice.
A raised tab on the top of the ice is created when too much water is
supplied to the tray.
The ball ice will melt or become out of shape when the ice storage time
is over 48 hours (due to ice sublimation).
Ring
Tab
This shape is regarded as normal.
This shape is regarded as normal and the maximum allowable tab should
not more than 10%.
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USE OF ICE MAKER
DANGER
Unplug the unit or disconnect power before performing any maintenance.
CAUTION
Do not store food and drink in the ice freezer.
NOTE
For the first time use, allow 24 hours to produce the first batch of ice.
Discard the first three batches of ice produced.
For the first time use or after connecting a filter water source or after
replacing the water filters, flush the water system by dispensing several
cups of water, then discarding them. Repeat until water is clear and
tasting good.
Display
ON / OFF
Making Ice LED
Press the button once to start making ice, the Making Ice LED illuminates.
Press and hold for 3 seconds to stop making ice, the Making Ice LED goes
off.
While the unit automatically stops making ice,the Ice Bin Full LED illuminates.
It illuminates when more water is needed.
If the water tank is lack of water, the Add Water LED illuminates and
Making Ice LED goes off.
Press the button once to restart making ice, after fill the water tank.
Location
CAUTION
This unit is designed for indoor use only.
Place the unit away from direct sunlight and heat sources.
Do not install the unit in moist areas.
Do not install the unit in garage.
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Do not install the unit where the ambient temperature range will be
below 50 °F or above 110 °F. Otherwise, the compressor will not be able
to maintain proper temperature.
The unit must be placed in a properly ventilated location to prevent heat
build-up generated by the refrigeration system. Failure to do so will
prevent the unit from cooling properly, and may result in damage to unit
components as well as its contents.
The unit must be installed on a counter that is level and strong enough
to support a fully loaded unit up to 60 lb.
Clearance
Allow for minimum 2” on the back, and 1” at the top for proper air
circulation.
If the unit is installed next to a fixed wall on the right side, leave 1”
minimum clearance to allow the door to swing.
Adjust the levelling legs to level the unit at a height that allows the door
to be opened and closed properly.
Electrical Requirements
A dedicated 120V, 60Hz, 15A fused, grounded electrical supply is
required. It is recommended that a separate circuit serving only your
appliance be provided.
Only connect to properly polarized outlets.
Use outlets that cannot be turned off by a switch.
Only plug the unit into a grounded 3 prong outlet.
If the ice bin is stuck
Unplug the unit.
Use a hair dryer with warm or cold air to melt the ice.
Pull out the ice bin and empty it.
Wipe up water and put the ice bin back.
Plug in the unit.
If ice cubes are jammed in the icemaker
Unplug the unit.
Use a hair dryer with warm or cold air to melt the jammed ice cubes.
Then remove the jammed ice cubes.
Plug in the unit.
CAUTION
This unit is designed for free-standing or recessed installation.
DANGER
It is required that you connect this unit only to a GFCI protected
receptacle. It is strongly recommended that you do not use an adapter
or an extension cord to connect this unit because of potential safety
hazards.
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If a power outage happens
Unplug and replug-in the unit.
Press the power again, unit will redetect the temperature in the unit and
enter ice making mode automatically.
If the power outage is long, the ice in the icemaker may have melted
into water and being pour into ice bin after power up. Pull out the ice bin
and empty the water.
Wipe away any water in the unit and put the ice bin back.
If you are away on holidays or vacations
Unplug the unit or disconnect the power.
Pull out the ice bin and empty it.
Let the freezer defrost.
Wipe up water and dry the freezer.
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TROUBLESHOOTINGS
Chart
Common Issues
Possible Causes
Possible Actions
Unit is not working
a. Power cord is unplugged.
b. There is no power at outlet.
c. Power cord is broken.
d. Control PCB is defective or with
wiring problems.
a. Plug in the power cord.
b. Check for outlet and breaker or
fuse.
c. Call for service.
d. Call for service.
Icemaker is not
producing ice
a. There is ice in the ice mould, but
the icemaker is turned off.
b. There is ice in the ice mould, but
ice cubes are jammed.
c. There is no water in the ice mould
and the water fill tube freezes.
d. There is no water in the ice mould
and the water filters are clogged.
e. There is no water in the ice mould
and the icemaker is defective.
f. There is ice in the ice mould, but
the icemaker is not working.
g. There is water in the ice mould but
the cooling system is not working.
a. Turn the icemaker on.
b. Clear the ice cubes.
c. Unplug the power , leave the door
open for 24 hrs and use a clean
cloth to wipe wherever can see
water remains，then restart the
machine.
d. Bypass the water filters and check
if ice quality improves.
e. Call for service.
f. Call for service.
g. Call for service.
Icemaker is not
producing enough ice
or ice cubes are small
a. The freezer door is not closed
properly.
b. The water line is blocked and the
ice mould is not filled with sufficient
water.
c. The icemaker is not working
properly.
d. The cooling system is not working
properly.
a. Check for the door seal and door
opening.
b. Check for blockage.
c. Call for service.
d. Call for service.
Ice cubes are hollow
a. The icemaker temp probe is
defective.
b. The water line is blocked and the
ice mould is not filled with sufficient
water.
c. The cooling system is not working
properly.
a. Call for service.
b. Check for blockage.
c. Call for service
Ice cubes are frozen
together in the ice bin
a. If ice cubes haven’t been used for a
long period of time, they may
freeze together.
b. Ice cubes are produced
continuously because the feeler
arm is blocked up.
c. The freezer door is not closed
properly.
d. The icemaker is not working
a. Pull out the ice bin and shake it or
remove the large clumps of ice
cubes.
b. Clear ice cubes around the feeler
arm.
c. Check for the door seal or door
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properly.
e. The cooling system is not working
properly.
opening.
d. Call for service.
e. Call for service.
Icemaker evaporator
is iced
a. The freezer door is not closed
properly.
b. The ice chute flap is not closed
properly.
c. Water fill tube is leaking water.
a. Close it.
b. Close it.
c. Align the fill tube in the fill cup.
Both freezer and
icemaker evaporators
are iced
a. The defrost solenoid valve is
defective or with wiring problems.
b. The defrost drip tray heater is
broken or with wiring problems.
c. The evaporator fan is broken.
d. The defrost sensor is defective.
e. The freezer sensor is defective.
a. Call for service.
b. Call for service.
c. Call for service.
d. Call for service.
e. Call for service.
No ice made at time
of 8-9 hours
a、Water tank is not seat properly with
its base
b、Water tube at rear between water
tank and machine is not connected
properly
a、Push down the water tank to
ensure it is properly seated on its base
b、 Check the water tube is properly
connected
Icemaker is not
producing ice after
few days
a、Machine door is not closed or
sealed properly, caused frosting
internally.
b、Machine is down or faulty
a、Unplug the power , leave the door
open for 24 hrs and use a clean cloth
to wipe wherever can see water
remains，then restart the machine
b、Call for service
“Add water” LED light
up
a、Lack of water or water tank level is
low
b、Water tank is not seat properly with
its base
c、Incoming tube is frozen
a、Add water in to the tank
b、Push down the water tank to
ensure it is properly seated on its base
c、Unplug the power , leave the
door open for 24 hrs，then restart
the machine
“ICE BIN FULL”LED
blinks but actual bin
not full
a、The ice detector probe is
abnormally blocked.
a、Remove the ice or anything away
that is blocking the probe
All LED blinks at the
same time
a、Ice jammed at deicing
b、Machine is down or faulty
a、Unplug the power , leave the door
open for 24 hrs，then restart the
machine
b、Call for service
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SERVICE & IMPORTANT NOTICE
The manufacturer has a policy of continuous improvement on its products and
reserves the right to change materials and specifications without notice.
Contact us with any questions at
800-433-9938
5983 Smithway St. Commerce, CA 90040 USA
LIMITED WARRANTY: Seller warrants that the goods will be free of defects in materials and
workmanship for a period of 12 (twelve) months from date of sale, removal and re-installation
of unit is not included in warranted labour. For a scratch and dent or refurbished unit,
warranty is 3 months from your dated invoice (parts for function only, not cosmetic). There is
no warranty on parts purchased separately. Purchaser’s exclusive remedy is limited, at Seller’s
option; to repair or replace defective part[s] with either new or factory reconditioned part[s].
Purchaser is responsible for shipping the unit pre-paid to designated facility and Seller will pay
return shipping charges in the continental United States for items repaired under warranty
within 12 (twelve) months from date of sale. Improper placement of the unit will void the
warranty. This limited warranty does not cover damage due to such things as accident,
misuse, abuse, mishandling, neglect, acts of God, fires, earthquakes, floods, high winds,
government, war, riot or labour trouble, strikes, lockouts, delay of carrier, unauthorized
repair, or any other cause beyond the control of the Seller, whether similar or dissimilar to the
foregoing. Seller is not responsible for any damages caused to Seller’s property resulting from
the good. This limited warranty applies only inside the Continental US. (Alaska, Puerto Rico
and Hawaii are not warranted.)
Seller is not responsible for incidental or consequential damages, and there are no warranties,
expressed or implied, which extend beyond the Limited Warranty described above. The implied
warranties of merchantability and of fitness for a particular purpose are hereby expressly
disclaimed. Some states do not allow the exclusion of incidental or consequential damages, or
a waiver of the implied warranties of fitness and/or merchantability, so the above limitations
may not apply to you. This warranty gives you specific legal rights and you may also have
other rights which vary from state to state. In the event of any dispute between Seller and
Purchaser arising out of or relating to these terms and conditions or to the goods sold
generally, Purchaser must first file a written claim with Seller within ten days of the occurrence
giving rise to the claim and wait an additional thirty days for a response before initiating any
legal action. In no event may Purchaser initiate any legal proceeding more than six months
after the occurrence of the event giving rise to the dispute.
The above terms and conditions are the only ones governing this transaction and Seller makes
no oral representations of any kind. These Terms and Conditions can only be modified in
writing, signed by both Purchaser and Seller.
KBice is a registered trademark of Flurida Appliances Inc. All products, features, and services
are subject to change without notice. We cannot guarantee the accuracy of the contents of
this document. We disclaim liability for errors, omissions, or future changes.
Copyright©2018 Flurida Appliances Inc. All rights reserved.
