AUSTRALIA / NEW ZEALAND
Assembly and Operating Instructions
INTEGRATED
SIDE BURNER
BSW318SA
2 CONTENTS
General warnings ��������������������������������������������������������������������������3
Product description �����������������������������������������������������������������������4
Gas specifications ��������������������������������������������������������������������������6
Gas connection detail ��������������������������������������������������������������������6
Natural gas installation�����������������������������������������������������������������7
Leak test procedure ����������������������������������������������������������������������7
Universal LPG installation ������������������������������������������������������������8
Gas bottle safety ����������������������������������������������������������������������������9
Installation warnings �������������������������������������������������������������������10
Installation instructions ��������������������������������������������������������������11
Dimensions ����������������������������������������������������������������������������������12
Gas requirements ������������������������������������������������������������������������13
Positioning of burner �������������������������������������������������������������������13
Connecting to the integrated barbecue ��������������������������������������14
Burner operation �������������������������������������������������������������������������15
Pivoting safety leg ������������������������������������������������������������������������15
Cleaning and care ������������������������������������������������������������������������16
Troubleshooting ���������������������������������������������������������������������������17
Accessories ����������������������������������������������������������������������������������17
Notes ��������������������������������������������������������������������������������������������18
Warranty ��������������������������������������������������������������������������������������19
Please read the user manual carefully and store in a handy
place for later reference�
The symbols you will see in this booklet have these
meanings:
WARNING
WARNING
This symbol indicates information concerning your
personal safety.
WARNING
CAUTION
This symbol indicates information on how to avoid
damaging the appliance.
TIPS & INFORMATION
IMPORTANT
This symbol indicates tips and information about use
of the appliance.
ENVIRONMENTAL TIPS
ENVIRONMENT
This symbol indicates tips and information about
economical and ecological use of the appliance.
Dear customer,
Congratulations and thank you for choosing our appliance�
We are sure you will find it a pleasure to use� Before you use
the appliance, we recommend that you read through the
relevant sections of this manual, which provide a description
of your appliance and its functions�
To avoid the risks that are always present when you use
an appliance, it is important that the appliance is installed
correctly and that you read the safety instructions carefully to
avoid misuse and hazards�
We recommend that you keep this instruction booklet
for future reference and pass it on to any future owners�
After unpacking the appliance, please check it is not
damaged� If in doubt, do not use the appliance but contact
your local customer care centre�
This appliance complies with requirements of Australian
Standards AS4563�
CONDITIONS OF USE
These important notes apply to your appliance, failure to
adhere to these conditions of use may affect your ability to
make a claim under the manufacture’s warranty.
• This appliance MUST be installed and serviced only by a
qualified licensed person�
• This product is intended for installation and use at a
domestic residence only� This product is not intended for
commercial use�
• This product is not suitable for installation or use in
marine craft, caravans or recreational vehicles�
• This product must be installed in accordance with these
instructions, the requirements of AS/NZS 5601�1 and in
accordance with local authority�
• This product must be installed, operated and maintained
as per the instructions�
• Ventilation holes in the unit must not be obscured by the
installation�
Please ensure you read the instruction manual fully
before you call for service, or a full service fee could
be applicable.
Record model and serial number here:
Model number: �������������������������������������������������������������������������������
Serial number: ��������������������������������������������������������������������������������
PNC: ������������������������������������������������������������������������������������������������
CONTENTSCONGRATULATIONS
IMPORTANT INFORMATION THAT MAY
IMPACT YOUR MANUFACTURER’S WARRANTY
Adherence to the directions for use in this manual
is extremely important for health and safety. Failure
to strictly adhere to the requirements in this manual
may result in personal injury, property damage
and affect your ability to make a claim under the
BeefEater manufacturer’s warranty provided with
your product. Products must be used, installed and
operated in accordance with this manual. You may
not be able to claim on the BeefEater manufacturer’s
warranty in the event that your product fault is due to
failure to adhere this manual.
3SAFETY
Please read the user manual carefully and store in a handy
place for later reference�
TIPS & INFORMATION
IMPORTANT
Important – check for any damages or marks
If you find the appliance is damaged or marked, you must
report it within 7 days if you wish to claim for damage/
marks under the manufacturer’s warranty. This does not
affect your statutory rights.
ENVIRONMENTAL TIPS
ENVIRONMENT
Information on disposal for users
• Most of the packing materials are recyclable. Please
dispose of those materials through your local recycling
depot or by placing them in appropriate collection
containers.
• If you wish to discard this product, please contact
your local authorities and ask for the correct method
of disposal.
WARNING
WARNING
This appliance must be serviced only by a qualified
licensed person.
Improper installation, adjustment, alteration or
maintenance can cause injury or property damage.
Please contact your nearest Electrolux Service
Department for additional information or assistance
for an approved installer.
NOTE: This manual must remain with the owner for future
reference�
TIPS & INFORMATION
IMPORTANT
Flame Failure - Auto Shut Off Safety System
Operating Instructions
For added gas safety, your barbecue is fitted with Flame
Failure Technology� This safety system will shut off the gas
supply to an individual burners if the flame goes out for any
reason�
How It Works
Flame Failure Technology switches gas off to an individual
burner if the flame goes out� During normal operation the
burner flame is in contact with the sensor probe� If the flame
is blown out by a strong breeze for example, the control
valve will shut off the gas supply to the burner to avoid a
continuous �
WARNING
WARNING
• Do
not lean over appliance when lighting.
• Do not leave the appliance unattended when alight.
• Do not delay lighting once the gas has been turned
on.
• Do not store or use aerosol cans in the vicinity of the
appliance.
• Do not store flammable liquids in the vicinity of the
appliance.
• Do not use caustic or abrasive based cleaners on the
appliance.
• Do not attempt to dismantle or adjust the control
valves.
• Do not attempt to dismantle or adjust the regulator.
• Do not test for leaks with a naked flame.
• Do not modify the construction of this appliance or
modify the injector orifice size.
• Do not obstruct any ventilation of the appliance.
• Do not allow children to operate or play near the
appliance.
• This appliance is not suitable for caravans or boat
installation.
W
ARNING
CAUTION
This appliance is supplied set up for Natural Gas and is
labelled accordingly. A Universal LPG conversion kit is
included if required. Conversion of this unit to Universal
LPG must be carried out by a qualified licensed person and
a Certificate of Compliance must be issued to the owner at
the completion of the installation and conversion.
IMPORTANT SAFETY INSTRUCTIONS
4 PRODUCT DESCRIPTION
PRODUCT DESCRIPTION
1
Slimline lid
2
Gas connection point
Integrated burner
2
1
5PRODUCT DESCRIPTION
PRODUCT DESCRIPTION
3
4
6
4
5
7
3
Pivoting lid safety leg
4
Lid mounting bracket
5
Trivet
6
Burner
7
Burner control
7NATURAL GAS INSTALLATION
NATURAL GAS INSTALLATION LEAK TEST PROCEDURE
This appliance is supplied set up for Natural gas and is
labelled accordingly� A Universal LPG conversion kit is
supplied if required� Refer to Universal LPG installation for
details�
Connecting the appliance to an NG gas supply
Components supplied in a bag for NG are:
• Natural gas regulator
• Natural gas installation pipe
• 2 x fibre washers
Preparing the unit for Natural Gas connection
to mains
Natural gas connection to be made by a licensed gas fitter�
Preparing the unit for Natural Gas installation
Fit natural gas installation pipe to the gas inlet to enable
access to the regulator in the installed position� When
tightening the regulator or any other connection
do not over-tighten�
1� Fitting the natural gas installation pipe�
Fit pipe ensuring the blue fibre washer is in place�
Do not over-tighten�
2� Fitting the regulator�
Fit the regulator ensuring the blue fibre washer is in
place and the arrow indicating the gas flow is correct�
Do not over-tighten�
3� Connect to consumer piping�
- The NG regulator inlet has a 1/2” parallel pipe thread�
- The inlet of the NG regulator may be connected to
consumer piping using a suitable hose assembly if
required�
• Ensure gas valve is in the ‘OFF’ position�
• In a small container, mix a solution of water and detergent or
soap�
• After connection of the hose, turn on the gas supply at the gas
bottle or mains as appropriate�
• Using a brush apply the solution to the gas connection points
and look for bubbles forming�
• Bubbling will indicate a leak�
• Turn off the gas supply and re-tighten the joint� Repeat the
leak test�
• If the leak persists, turn off the gas at the isolation valves and
contact a licensed gas fitter to correct�
WARNING
WARNING
Failure to ensure gas tight connections and complete the gas leak
test procedure before use and after every reconnection to a gas
cylinder may result in a fire or explosion�
Leak test point
Leak test point
Check hose for signs
of abrasion, cracks
or leaks
Gas inlet pipe
Fibre washer
Fibre washer
NG installation pipe
NG regulator
(ensure arrow is in
correct direction)
Consumer piping
8
UNIVERSAL LPG INSTALLATION
UNIVERSAL LPG INSTALLATION
NOTE: Conversion of this unit to Universal LPG must be
carried out by a qualified licensed person and a Certificate
of Compliance must be issued to the owner on completion of
the installation and conversion�
Converting the Unit to Universal LPG
This appliance is supplied set up for Natural gas and is
labelled accordingly� A Universal LPG conversion Kit is
supplied with the product�
The components required for conversion are:
• Brass adaptor�
• Fibre washer�
• Small plastic bag containing:
• 1 x 1�30mm brass injector
• LPG sticker
Procedure
1� Remove screw and cover panel on base of burner box�
Screw
Cover panel
Burner
Screw
2� Remove two screws fastening burner�
3� Remove burner from burner box�
4� Replace gas injector with appropriate size injector
(refer to Gas Specification Table on page 6)�
Injector
9
UNIVERSAL LPG INSTALLATION
GAS BOTTLE SAFETY
GAS BOTTLE SAFETY
5� The factory setting for the primary air shutter is fully
open, and should not be modified� Ensure the primary
air shutter is fully open before replacing the burner�
6� Replace burner and cover panel�
7� Remove Natural Gas sticker on the base panel and
replace with Universal LPG sticker provided�
The final step in the conversion of the appliance to Universal
LPG is the adjustment of the turndown setting� This can only
be completed after the appliance has been connected to a
supply of Universal LPG� Connecting to a Portable 9kg LPG
Cylinder or Connecting to remote supply of LPG�
Adjust the turndown setting on the valve�
To complete the conversion to Universal LPG the turndown
setting of the valve will need to be adjusted, and at the same
time the operation of the appliance can be tested� Proceed
as follows:
• Check that the burner ignites (REFER OPERATING
INSTRUCTIONS)�
• Light the burner and rotate the control knob to the
lowest setting, then remove the knob from the valve
shaft, and remove the grommet�
• Using a small flat-blade screwdriver adjust the
turndown adjustment screw to achieve a small steady
flame on the burner�
• Replace the grommet and the knob�
• Recheck the operation of the burner at maximum
and turndown�
Connecting the appliance to an LPG gas supply
The appliance may be supplied LPG from either:
• A 9kg portable LPG cylinder, or
• A remote supply of LPG via fixed pipework�
Turndown adjustment screw
Gas bottle safety information
• This appliance is designed to use a 9kg (20 lbs)
gas cylinder�
• The gas cylinder must be made and marked in
accordance with specifications for LPG or Propane
cylinders�
• It is recommended to turn off the cylinder valve when
the appliance is not in use�
• Gas cylinders must be stored in an approved housing out
of reach of children�
• When disconnecting the gas bottle ensure that all the
control valves are in the ‘OFF’ position�
• Remove the bottle from any housing in which it may
be stored before disconnection�
• When reconnecting the hose to the bottle, ensure
that all connections are tight before replacing in the
storage compartment�
• Carry out a leakage check as detailed below after
each reconnection�
Connecting to a Portable 9kg LPG Cylinder
The components required to make this type of connection
are included�
The components required are:
• LPG hose and regulator assembly to suit 9 kg cylinder
• Brass adapter
• Sealing washer�
To assemble the connection (refer diagram below):
• Connect the brass adapter to the appliance gas inlet with
the sealing washer in place to seal the connection� Then
assemble the hose to the brass adapter�
• Connect the POL fitting at the inlet of the regulator to
the valve on the LPG cylinder�
• Leak test all connections in the assembly as described
under LEAK TEST PROCEDURE�
Gas inlet pipe
Fibre washer
Brass adaptor
LPG hose and
regulator
Burner
Primary
air shutter
Screw
17mm gap
10
GAS BOTTLE SAFETY
GAS BOTTLE SAFETY
INSTALLATION WARNINGS
Gas inlet pipe
Fibre washer
Test point adaptor
- ensure arrow is in
the right direction
Supply hose or pipework
with 1/2’ tapered thread
- sealed with thread
seal tape or compound
suitable for gas
connection
Connecting to a remote supply of LPG
The components required to make this type of connection
are available as an accessory and can be purchased either
on the Electrolux spare parts website or by contacting the
Electrolux Customer Service Centre� Refer to Accessories
section on page 17�
Never connect the appliance to an unregulated LPG supply�
Ensure that the supply pressure at the inlet of the appliance
is 2�75kPa�
BeefEater strongly recommends installation of a manual
shut-off valve, or hose assembly with a certified quick
connect that is accessible with the appliance installed, so
that the appliance may be isolated from gas in the event of
an emergency or for servicing�
The components required are
• Brass test point adapter
• Sealing washer
To assemble the connection:
• Connect the brass test point adapter to the appliance
gas inlet with the arrow on the adapter oriented
according to direction of gas flow, with the sealing
washer in place to seal the connection�
• The inlet to the adapter has a standard internal ½”
pipe thread and can connect to any standard external
½” tapered threaded connection� This connection is
sealed with any thread tape or sealing compound that
is suitable for gas connections� Connect the fixed LPG
pipework to the inlet of the test point adapter by any
suitable means in accordance with requirements of
AS/NZS 5601�1�
• Leak test all connections in the assembly as described
under LEAK TEST PROCEDURE�
WARNING
WARNING
• This appliance may be installed outdoors, under cover,
or in an outdoor kitchen or outdoor living area�
• Outdoor areas where this appliance is located may be
enclosed by blinds, partitions or similar for the purpose
of weatherproofing�
• This appliance must not be installed or used in a boat,
caravan or recreational vehicle�
• This appliance must not be installed or used inside an
inadequately ventilated building� Building ventilation
must comply with Clause 5�13 of AS/NZS 5601�1� This
is to prevent the possibility of fire, carbon monoxide
poisoning or asphyxiation
11INSTALLATION INSTRUCTIONS
INSTALLATION INSTRUCTIONS
Installation warnings
The mounting enclosure
• The appliance requires a non-combustible barrier under
the appliance to prevent excessive temperatures being
accessed� The barrier panel is to be placed at least
30mm under the base of unit�
• The benchtop that supports the appliance must be
constructed from non-combustible material� Suitable
materials include masonry, granite, marble, Hardiplank
®
,
Villaboard
®
over a metal frame, or tiles on a non-
combustible substrate�
• There shall be at least 250mm clearance between the
appliance and any part of the benchtop made from
combustible material�
• This appliance requires venting� Refer to diagrams {on
next page} for vent specification and location�
• For ULPG use, cabinetry below the appliance must
have low level venting to prevent the possibility of
LPG accumulating�
• Ensure there is a minimum of 20mm clearance on all
sides, between the sides of the appliance and the support
structure�
When planning the location and preparing the installation
structure for this appliance note the following:
• This appliance is Certified to AS 4563, and Clause 6�10�2
of AS/NZS 5601�1 is applicable�
• Requirements in these instructions for clearances
to combustible materials also apply to combustible
materials that have non-combustible materials attached
to their surface�
• This appliance must be installed such that no part of
the appliance is in contact with or within 10mm of any
combustible material�
• The minimum clearance to a vertical wall above bench
level made from a combustible material is 250mm�
• The vertical clearance above the cooking surface to any
combustible materials must be at least 1000mm�
• When using LPG in an enclosure ventilation must be
provided� Gas is highly explosive and can cause serious
injury and damage to property if allowed to accumulate
and then be ignited�
• This appliance is intended to be built into a benchtop
with a minimum depth (front to rear) of 600 mm�
• Avoid windy positions as this will affect cooking
performance and burner efficiency� If this situation
cannot be avoided some shielding may be necessary�
12 INSTALLATION INSTRUCTIONS
DIMENSIONSINSTALLATION INSTRUCTIONS
Bench width 600mm min�
540mm
136mm 42mm
465mm
71mm min�
From cutout
549mm
Side view - lid up
Side view - lid down
WARNING!
• This appliance requires venting� This vent is to allow
air into the enclosure for the correct combustion of
gases and for the correct exhausting of the products of
combustion� The vent must be no less than 250mm x
25mm unless installed adjacent to integrated barbecue
refer to diagram on page 13�
Vent 250mm x 25mm (required
when installed separately to
barbecue)
540mm
540mm
480mm
71mm min
325mm
80mm min
350mm
350mm
Bench width 600mm min
�
13
GAS REQUIREMENTS POSITIONING OF BURNER
Installation warnings
Natural Gas requirements
• The enclosure must be constructed so that access can
be gained to the Natural Gas regulator at all times�
• For pipe sizing requirements for supply pipe refer
to AS/NZS 5601�1�
Universal LPG requirements
• If an LPG bottle is to be stored in the enclosure under
the burner unit, it must be isolated from the burner
unit with a non-combustible panel� The enclosure must
comply with the requirements of AS/NZS 5601�1�
• AS/NZS 5601�1 ventilation requirements for cylinder
storage are:
– Where of sheet metal or similar impervious
construction there shall be ventilation openings
at the top and bottom of the enclosure or recess,
each opening providing a free area of at least 200cm
2
for every cylinder enclosed�
• For ULPG installations having enclosed cabinetry below
the separation panel that does not contain a gas bottle,
low level venting must be installed� This is to allow the
gas which is heavier than air escape from the enclosure
in the situation where there may be a leak� A minimum
opening of 200cm
2
is required�
When installing integrated burner with the integrated
barbecue, ventilation to the side burner can be achieved
from one common vent (as shown above)� Provided there is
no restriction of airflow in the enclosure construction (i�e� no
separation panel between barbecue and side burner)�
A minimum clearance of 80mm (as shown on page 12) must
be observed� This prevents heat transfer between units�
Refer to manufacturer’s instructions for construction
requirements of specific bench top materials�
Vent 700mm x 25mm
GAS REQUIREMENTS
14 CONNECTING TO THE INTEGRATED BARBECUE
CONNECTING TO THE INTEGRATED BARBECUE
If the integrated burner is located adjacent to the built in
barbecue and the units are to be connected to the same
outlet or cylinder, the gas line must branch off prior to the
regulator� Each appliance must have its own regulator�
For Natural Gas
This can be achieved with hard plumbing to each of the
regulators�
From the regulator to the appliance the connection method
remains unchanged�
For Universal LPG
This is achieved by adding fittings to branch off at the
cylinder connection on the high pressure side� To each
branch the regulator and hose assembly is fitted for each
appliance� From the regulator and hose assembly to the
appliance the connection method remains unchanged�
This appliance must be installed by a qualified licensed
person� For piping size requirements for supply pipe refer
to AS/NZS 5601�1�
15
BURNER OPERATION PIVOTING SAFETY LEG
Installation warnings
Control functions
Before lighting the burner:
• Check that all hoses and gas fittings are tight�
• Remove or pivot lid to open�
NOTE: The lid is designed as a cover for weather protection�
The lid is not designed to be used as a cooking hood�
• Check control knob is in the ‘OFF’ position�
• Ensure that the cooking surfaces are clean�
• Ensure that the gas isolation valve or the LPG
bottle are ‘ON’�
Lighting instructions
• Do not attempt to light burner with the cooking
surfaces covered�
• To light burner, depress the knob and rotate
to ‘BOOST’�
• If burner did not light, turn knob to the ‘OFF’ position�
Allow gas to disperse, then repeat lighting procedure�
Manual lighting
• If, in the event of the ignition system not working,
the burner can be lit manually�
• Rotate the knob to the ‘BOOST’ and place
a lighted match near to the burner�
• If the unit does not operate correctly refer to the
troubleshooting section on page 17�
To turn the burner off
• When cooking is complete, rotate the knob fully
clockwise so the pointer on the knob is positioned at the
off position�
WARNING!
Ensure the cast trivet is in the correct orientation with
the 4 feet on the trivet located into the recess in the hob� The
height of the trivet is critical for burner operation�
To ensure that the user remembers to turn off the gas before
closing the lid, a pivoting safety leg has been fitted�
When closing the lid the safety leg will pivot forward and rest
against the trim surface to prevent the lid closing�
After ensuring the gas has been turned off, to fully close the
lid, the leg needs to be rotated backwards�
WARNING!
THE SLIMLINE LID MUST NOT BE CLOSED WHEN THE
BURNER IS OPERATING.
Closing the lid during burner operation can cause
discolouration and damage to the lid and burner unit.
BURNER OPERATION
Pivoting Safety Leg
16 CLEANING AND CARE
CLEANING AND CARE
The Beefeater integrated burner has been constructed from
select grade stainless steel which, if not cared for, may
discolour over time� To keep your appliance looking its best
we recommend that the cooking surfaces are cleaned after
every use�
Cleaning
• Always ensure the appliance is turned off before
cleaning�
• This appliance contains brass and aluminium fittings�
Do not use caustic based cleaners�
• Do not use steam cleaners as this may cause moisture
build up on electrical components�
• Always clean the appliance immediately after any
food spoilage�
WARNING
CAUTION
Do not place cast iron trivet or grill plate in
a dishwasher�
WARNING
Please ensure that your appliance is switched
off and has cooled down before following the
instructions below�
Cleaning of Stainless Steel surfaces
WARNING
CAUTION
Do not use abrasive or caustic cleaners, scourers or metal
scrapers on these stainless steel surfaces as they may
permanently scratch and damage your barbecue. Take
particular care around the control knob graphics and
instructions.
• Wash all stainless steel components, including the
slimline lid and control knob cap with a soft dishcloth
using hot soapy water�
• The interior can be wiped down with a soft cloth in hot
soapy water�
• Ensure that all surfaces are dried with a clean
dry cloth�
WARNING
CAUTION
Take extra care (particularly when cleaning on and around
the control knob) to ensure that water and soapy residue
do not enter the control panel, where the valve is located or
into the burner.
Trivet and reversible grill plate
The trivet can be removed for cleaning� Clean by washing in
warm soapy water� Take care when replacing the trivets as
dropping them may damage the enamelled surfaces�
Burner
The burner ports should be checked for blockages and
cleared as required� The brass top of burner will become
discoloured with use, this is normal�
Maintenance
IMPORTANT
Special note on “tea staining”
Sometimes stainless steel surfaces are affected by a brown
discolouration called tea staining� This usually occurs in
areas which use high heat and can be easily removed using
specialised stainless steel cleaners� For best results, we
recommend that specialised cleaners be used regularly on
all stainless steel components�
Burners
Burners should be checked at least once per year and
cleaned as necessary� Inspect burners to ensure no residues
have been deposited and gas ports are clear�
NOTE: Environmental conditions need to be taken into
account with regards to the maintenance required on your
product� In particular units installed in humid climates
or seaside locations will be more susceptible to surface
corrosion/discolouration over time� In these conditions
BeefEater strongly recommends cleaning and drying your
barbecue after every use and covering it when not in use to
minimise exposure to the elements� Surface corrosion can
be removed by using a specialized stainless steel cleaner�
Speak to your local Authorized Service Centre
periodically t
o check the conditions of the gas supply
pipe and the pressure adjuster, if fitted.
An AGA certified class A fle
xible connection may be
us
ed to connect the barbecue with LPG.
17
TROUBLESHOOTING ACCESSORIES
Installation warnings
PROBLEM POSSIBLE
CAUSE
REMEDY
Appliance
won’t light
No gas Check isolation valve
is ON
Gas bottle empty - refill
or change gas bottle
Ignition system
not working
Ignition electrode wet
or dirty
Manually light the
burner
Flame not
staying on
when kob is
released
Knob not
held down
long enough
for flame
safeguard to
engage
Repeat lighting
procedure and hold
knob down for 5
seconds
Port blockage
adjacent to
thermocouple
Check the flame is
present and the tip of
the thermocouple is
heated by the flame
Excess smoke
being emitted
from the
cooking area
Gas valve set
too high
Turn gas valves down or
turn off the burner
Smell of gas
DO NOT
ATTEMPT TO
LIGHT THE
APPLIANCE
Gas leak Turn off gas at the
isolation valves
Check for leaks,
tighten joints
If problem persists call
Electrolux Service
To order any of the following accessories and spare parts, or
for more information on any other suitable accessories for this
product, please contact the Electrolux Customer Service Centre�
ACCESSORIES
standard inclusions+
gas conversion kit
- Universal LPG
optional extras *
cast iron reversible grill plate
weatherproof cover
(for model BSW318SA)
+ Standard inclusion with the product but can also be purchased
separately via the Electrolux Customer Service Centre�
* Sold separately via the Electrolux Customer Service Centre�
For the full range of accessories please visit beefeaterbbq�com
TROUBLESHOOTING
18 NOTESNOTES
NOTES
19
This document sets out the terms and conditions of the product
warranties for BeefEater Appliances. It is an important document.
Please keep it with your proof of purchase documents in a safe place
for future reference should there be a manufacturing defect in your
Appliance. This warranty is in addition to other rights you may have
under the Australian Consumer Law.
1. In this warranty:
(a) ‘ACL’ or ‘Australian Consumer Law’ means Schedule 2 to the
Competition and Consumer Act 2010;
(b) ‘Appliance’ means any Electrolux product purchased by you and
accompanied by this document;
(c) ‘ASC’ means Electrolux’s authorised serviced centres;
(d) ‘BeefEater’ is the brand controlled by Electrolux Home Products Pty Ltd
of 163 O’Riordan Street, Mascot NSW 2020, ABN 51 004 762 341 in
respect of Appliances purchased in Australia and Electrolux (NZ) Limited
(collectively “Electrolux”) of 3-5 Niall Burgess Road, Mount Wellington, in
respect of Appliances purchased in New Zealand;
(e) ‘W
arrantyPeriod’meanstheperiodspeciedinclause3ofthis
warranty;
(f) ‘you’ means the purchaser of the Appliance not having purchased the
Appliance for re-sale, and ‘your’ has a corresponding meaning.
2. Application: This warranty only applies to new Appliances, purchased
and used in Australia or New Zealand and is in addition to (and does not
exclude, restrict, or modify in any way) other rights and remedies under
a law to which the Appliances or services relate, including any non-
excludable statutory guarantees in Australia and New Zealand.
3. Warranty Period: Subject to these terms and conditions, this warranty
continues in Australia for a period of 24 months and in New Zealand
for a period of 24 months, following the date of original purchase of the
Appliance.Speciccomponentsarewarrantedagainstmanufacturing
defects in Australia and New Zealand for the periods listed below;
• Stainless steel box, plates and grills (excludes burners, gas valves
and ignitions) – Further 8 years
• Quartz stone & marine grade plywood carcasses – Further 3 years
4. Repair or replace warranty: During the Warranty Period, Electrolux
or its ASC will, at no extra charge if your Appliance is readily accessible
for service, without special equipment and subject to these terms and
conditions, repair or replace any parts which it considers to be defective.
Electrolux may, in its absolute discretion, choose whether the remedy
oeredforavalidwarrantyclaimisrepairorreplacement.Electroluxorits
ASC may use refurbished parts to repair your Appliance. You agree that
any replaced Appliances or parts become the property of Electrolux.
5. Travel and transportation costs: Subject to clause 7, Electrolux will
bear the reasonable cost of transportation, travel and delivery of the
Appliance to and from Electrolux or its ASC. Travel and transportation will
be arranged by Electrolux as part of any valid warranty claim.
6.
Proof of purchase is required before you can make a claim under this
warranty.
7. Exclusions: You may not make a claim under this warranty unless the
defect claimed is due to faulty or defective parts or workmanship. This
warranty does not cover:
(a)
lightglobes,batteries,ltersorsimilarperishableparts;
(b) parts and Appliances not supplied by Electrolux;
(c) cosmeticdamagewhichdoesnotaecttheoperationofthe
Appliance;
(d) damage to the Appliance caused by:
(i) negligence or accident;
(ii) misuse or abuse, including failur
e to properly maintain or service;
(iii) impr
oper, negligent or faulty servicing or r
epair works done by
anyone other than an Electr
olux authorised repairer or ASC;
(iv) normal wear and tear;
(v) power surges, electrical storm damage or incorrect power supply;
(vi) incomplete or impr
oper installation;
(vii) incorr
ect, improper or inappropriate operation;
(viii) insect or vermin infestation;
(ix)
failur
e to comply with any additional instructions supplied with
the Appliance;
In addition, Electrolux is not liable under this warranty if:
(a) the Appliance has been, or Electrolux reasonably believes that the
Appliance has been, used for purposes other than those for which
the Appliance was intended, including where the Appliance has
been used for any non-domestic purpose;
(b)
theApplianceismodiedwithoutauthorityfromElectroluxinwriting;
(c) the Appliance’s serial number or warranty seal has been removed
or defaced.
8. How to claim under this warranty: To enquire about claiming under this
warranty, please follow these steps:
(a) carefully check the operating instructions, user manual and the
terms of this warranty;
(b) have the model and serial number of the Appliance available;
(c) have the proof of purchase (e.g. an invoice) available;
(d) telephone the numbers shown below.
9. Australia: For Appliances and services provided by Electrolux in
Australia: Electrolux goods come with guarantees that cannot be
excluded under the Australian Consumer Law. You are entitled to a
replacement or refund for a major failure and for compensation for any
other reasonably foreseeable loss or damage. You are also entitled to
have the Appliance repaired or replaced if the Appliance fails to be of
acceptable quality and the failure does not amount to a major failure.
‘Acceptable quality’ and ‘major failure’ have the same meaning as
referred to in the ACL.
10. New Zealand: For Appliances and services provided by Electrolux
in New Zealand, the Appliances come with a guarantee by Electrolux
pursuant to the provisions of the Consumer Guarantees Act, the Sale of
Goods Act and the Fair Trading Act. Where the Appliance was purchased
in New Zealand for commercial purposes the Consumer Guarantee Act
does not apply.
11.Condentiality: You accept that if you make a warranty claim, Electrolux
and its agents including ASC may exchange information in relation to you
to enable Electrolux to meet its obligations under this warranty.
Warranty
FOR SALES IN AUSTRALIA AND NEW ZEALAND
APPLIANCE: BEEFEATER SIGNATURE BBQ, ALFRESCO KITCHEN
BSig_ODK_BBQ_Warr_Apr20
Important Notice
Before calling for service, please ensure that the steps listed in clause 8 above have been followed.
AUSTRALIA
FOR SERVICE
ortondtheaddressofyournearest
authorised service centre in Australia
PLEASE CALL 1300 307 939
For the cost of a local call
FOR SPARE PARTS
ortondtheaddressofyournearest
spare parts centre in Australia
PLEASE CALL 13 13 50
For the cost of a local call
NEW ZEALAND
FOR SERVICE
ortondtheaddressofyournearest
authorised service centre in New Zealand
PLEASE CALL 0800 10 66 10
FOR SPARE PARTS
ortondtheaddressofyournearest
spare parts centre in New Zealand
PLEASE CALL 0800 10 66 20
WARRANTY
© 202
5Electrolux Home Products Pty Ltd.
ABN 51 004 762 341
B_MAN_IntegratedSB_Apr 2025
Contact us if you need more help
AUSTRALIA
phone: 1300 307 939
email: customercare@beefeaterbbq.com
web: beefeaterbbq.com
NEW ZEALAND
phone: 0800 436 245
email: customercare@electrolux.co.nz
web: beefeaterbbq.com
