Sept 2021
QSG1_A
Reolink Wireless Battery-powered Camera
CaCameraCamerCaCCamera
User Manual
Reolink Wireless Battery-powered Camera
1
contents
1.Camera Introduction
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2
Device Overview
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2
Light status
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7
2.Setup and Install
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7
Set up the camera
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7
Set up the Camera on the App
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11
Installation
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17
3.View Your Camera
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21
Live View
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21
Display Settings
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28
Lights and LED
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34
4. Alarm and Detection
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38
Setup Motion Detection
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38
Setup Motion Alerts
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42
Setup Motion Recording
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51
Improve Your Motion Detection
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53
5. Recording and Playback
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56
Setup Recording
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56
Playback and Download Recordings
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57
Time Lapse
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61
Cloud Recording
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65
6.Use the Reolink App
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73
Share your devices to others
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73
Scene Modes
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75
Add or Delete a Camera
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78
Register Account
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82
App Settings
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84
7.Camera Settings
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86
Network and Wi-Fi Connection
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86
SD card Storage
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89
Device Information
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93
Battery Information
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94
Device Password
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96
Date and Time
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97
Reboot and Restore
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98
Firmware Upgrade
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99
Smart Homes
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101
8.Battery Instructions of Battery Usage
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110
9.FAQ and Troubleshooting
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111
FAQs
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111
Troubleshootings
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112
Reolink Wireless Battery-powered Camera
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The screenshot used in this user manual is based on model Arugs 3 Pro. The menu and
options of your model may be different, please refer to the actual page of your own model.
1. Camera Introduction
Device Overview
Argus 2/Argus Pro
A Rechargeable battery and Wi-Fi connectivity make the camera totally wire-free.
No network or power cable, no drilling and no outlets needed. Security is simple.
You can put it anywhere you want: on a shelf or a table; at the front door or back
door; from room to room, to keep an eye on the elderly, babies or pets. Or use it at a
temporary construction site, rental house or holiday house.
1
Daylight Sensor
2
6 PCS IR LEDs
3
Lens
4
Status LED
5
Built-in Mic
6
Built-in PIR Motion Sensor
7
Speaker
8
Wall Mount
9
Rechargeable Battery
10
Micro SD Card Slot
11
Reset Hole
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Argus 2E
Argus 2E runs on a non-removable high-capacity rechargeable battery. Without
power cables, it provides clean, easy and flexible installation. You can put it
anywhere you want, indoors or outdoors.
1
Daylight Sensor
2
6 PCS IR LEDs
3
Lens
4
Status LED
5
Built-in PIR Motion
Sensor
6
Built-in Mic
7
Reset Button
8
Micro SD Card Slot
9
Outdoor Security Mount
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Argus 3/Argus 3 Pro
Get wire-free security anywhere you need it with Argus 3/Argus 3 Pro, a battery or
solar operated security camera with motion spotlight and siren. See what’s going
on in 2K Super HD, enjoy color night vision and stop the crime before it happens.
1
Status LED
2
Spotlight
3
6 PCS IR LEDs
4
Lens
5
Daylight Sensor
6
Built-in Mic
7
PIR Motion Sensor
12
Battery Status LED
13
Micro USB Port
14
Speaker
8
Reset Button
9
Power Switch
10
Micro SD Card Slot
11
Bracket
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Argus Eco
Works cable-free with a rechargeable battery and reliable Wi-Fi connection.
Flexible and weatherproof – you can put it anywhere with 5-minute installation!
1
Status LED
2
Built-in Mic
3
4 PCS IR LEDs
4
Lens
5
Daylight Sensor
6
Built-in PIR Motion
Sensor
7
Reset Hole
8
On/Off Switch
9
Micro SD Card Slot
10
Speaker
11
Antenna
12
Micro USB Port
13
Battery Status LED
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Argus PT
Argus PT can work without any cables thanks to a rechargeable battery and Wi-Fi
connection. Free from wiring hassles, you can mount this battery-operated
security camera anywhere to have an ultra-wide viewing angle backed by unique
355° pan and 140° tilt design. Set it up in seconds and enjoy the peace of mind and
convenience Argus PT brings you.
1
Speaker
2
Lens
3
Daylight Sensor
4
Built-in PIR Sensor
5
Built-in Mic
6
6 Pcs IR LEDs
7
Status LED
8
Antenna
9
Battery Status LED
10
Micro USB Port
11
Power Switch
12
Reset Hole
13
Micro SD Card Slot
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Status Light
Status Light
Camera Status
Red light
Wi-Fi connection failed
Blue light
Wi-Fi connection succeeded
Blinking
Standby status
On
Working status
2.Setup and Install
Set up the Camera
What’s in the Box
Note: The package content may vary and update with different version and
platforms, please take the below information only for a reference. And the actual
package content are subject to the latest information on the product selling page.
Argus 2/Argus Pro
Argus 2/Argus Pro*1
Outdoor Security Mount*1
Skin*1
Surveillance Sticker*1
Mount Template*1
Wall Mount*1
Pack of Screws*2
Quick Start Guide*1
USB Cable*1
Mount Template*1
Reset Needle*1
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Note:
The camera and the rechargeable battery are packed separately in the same
package.
There is no wall mount and the first mount template for Argus Pro.
Argus 2E
Argus 3/Argus 3 Pro
Note:
Others of Argus 3/Argus 3 pro are the same as those of Argus 2E.
Security Bracket*1
Surveillance Sticker*1
Pack of Screws*2
Reset Needle*1
Strap*1
Argus 2E*1
Mounting Template*2
Quick Start Guide*1
Argus 3/Argus 3 pro*1
Security Bracket*1
USB Cable*1
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Argus Eco
Note:
There is no skin and wall mount for Argus Eco, and there is just one mounting
template. Except for the above differences, others are the same as Argus 2.
Argus PT
Note:
Except for the above parts, the surveillance sticker, quick start guide, reset needle
and USB cable are the same as others, but just one pack of screw in this box.
Install a Rechargeable Battery
Argus PT*1
Mounting Template*1
Bracket*1
Strap*1
Slide the battery downward
and lock it firmly.
Check the button status to see
if the battery is installed
correctly.
Argus Eco*1
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Charge the Battery
Reolink Argus 2/Argus Pro has its rechargeable battery which is removable, and
there is a micro USB port for charging on the back of the battery.
The charger is a USB adapter (DC 9/5 Volts, not included in the box) which is
commonly used for smartphones. A micro USB cable is included in the box.
Here we’ll guide you to charge Reolink Argus 2/Argus Pro by using the following
three different methods.
Method 1: Pull out the battery and open the charging port, then connect the
battery with the USB adapter via a USB cable and plug it into the electrical outlet.
To remove the battery from
the camera, please pull the
button on the top of the
battery and slide it upwards.
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Method 2: Directly connect the camera with the USB adapter via a USB cable and
plug it into the electrical outlet for charging & working.
Method 3: Charge the camera with Reolink Solar Panel (needs to be purchased
separately).
Note:
There is only one battery with each camera, but you can purchase more
at reolink.com or Reolink Amazon official stores.
There is a status LED under the micro USB port of the battery, which indicates the
battery charging status.
Set up the Camera on the App
Please follow the steps below to do initial setup for the battery-powered cameras
via Reolink App.
Step 1. Power on the camera and wait for it starting up. After hearing a startup
sound, you will hear repeated Ding sounds or "Please run Reolink App, add the
camera and set it up", which means you can scan the UID and start the setup
process.
Green LED
Fully charged
Orange LED
Charging
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Note:
1. Please power on the camera by power switch button before initial setup.
(Suits for Argus PT, Argus Eco, Argus 3, Argus 3 pro.)
2. If you are not sure whether you hear the right sound, you may tap "Demo" to
hear the sample sound. If you couldn't hear the repeated Ding sounds, please reset
your camera.
Step 2. Tap on the icon in the top right corner to start the initial setup.
Step 3. Scan the QR code on the back of the camera. If the phone doesn't respond,
please tap Input UID/IP and then manually type in the UID (16-digit characters
under the QR code of the camera).
Note: You may tap Light to enable flash light when setting up in a dark
environment.
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Step 4. Select Wi-Fi Not configured. If you hear the camera speaking “Please run
App, add the camera and set it up” or the ding sounds, please tick “I have heard the
voice prompt from the camera” or “I have heard ding sounds from the camera” ,
then tap Next.
Step 5. Enter the Wi-Fi password of the selected Wi-Fi network (you may tap to
see the Wi-Fi password you entered and double-check the password is correct)
and tap Next.
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Step 6. For Reolink battery-powered cameras, a QR code will be generated and
displayed on your phone. Please place the QR code on your phone in front of the
camera’s lens at a distance of about 20 cm (8 inches) and let the camera scan the
QR code. Tick “I have heard the beep sound from the camera” or “I have heard the
voice prompt” and tap Next.
Note:
1. Please rip off the protection film of the camera’s lens.
2. You may double tap on the QR code to enlarge it.
Step 7. After the beep sound, the camera will try to connect to the router, please
wait for 60 seconds.
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Step 8. You may initialize your camera: “Create device password" and "Name your
device". Forgetting this password could be troublesome in the future, please
remember it for your convenience.
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Note:
For Argus 3 Pro, after the camera is named, you need to select scene: Indoor or
Outdoor.
Step 9. "Initialization finished". Tap Use Now and start to preview now.
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Once the initially setup is completed, you may choose a good position to
mount your camera.
Install the Camera
Here take model Argus 2/Argus Pro as example to demonstrate the steps. The
mounting instructions of other models can be found on it’s Quick Start Guide here:
https://reolink.com/download-center/
Mount the Camera to the Wall
Press the button to
release the plate from
the security mount.
Screw the security mo
unt plate into the wall.
Lock the security mou
nt on its plate. (Make
sure the top edge of
the plate is inserted int
o the mount.)
Press the security mount
button until its plate
clicks into the mount.
Screw the camera, adjust
Its mangle and tighten
the knob to lock it.
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Attach the Camera to a Tree
Remove the Camera
Magnet (for Argus 2 only)
Thread the provided
strap to the mounting
plate.
Fasten the mounting
plate to a tree.
Follow the steps 3-5 in
the wall mounting to
finish installation.
Press the security mount
button to remove the
mount out.
Unscrew the camera from
the security mount.
Put up the skin,
provided in the packa
ge, for Reolink
Argus 2 camera.
There is an anti-falling
Safety rope. Please fasten
the other end of the rope
to the wall mount when
mounting it into a wall.
Stick the camera to the
wall mount and twist
the camera to adjust
direction.
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Install the Solar Panel
You may refer to the following steps to connect your Reolink solar-powered
cameras to a Reolink Solar Panel to get non-stop power.
1. Please select a position with the maximum sunlight exposure throughout the
year for your solar panel.
For Reolink Solar Panel, it only needs a few hours of direct sunlight exposure to
sufficiently power your camera daily. The amount of energy that the solar panel
can generate is affected by weather conditions, seasonal changes, geographic
locations, etc.
2. Mount the bracket with the mounting template and the screws provided in the
package.
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3. Slot the solar panel into the bracket and make sure that it's secure.
4. Loosen the adjusting control on the bracket and adjust the angle of the solar
panel to make it receive direct sunlight exposure, then tighten the adjusting
control to fix the solar panel.
5. Connect the solar panel to a Reolink camera with the micro USB cable.
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Notes:
1. Make sure that there is no covering on the solar panel. The energy harvesting
efficiency drops drastically even when a small portion of the solar panel is
shaded by other objects.
2. Please don’t install the solar panel completely horizontally. Otherwise, your
solar panel might accumulate dust and other debris easily. It’s advised to
install the solar panel angularly to make it receive direct sunlight exposure.
3. Wipe the solar panel regularly to remove the dust and debris.
4.
Make sure that the camera is plugged in all the way and that the waterproof
wire cover protects the interface between the camera and the solar panel.
3. View Your Camera
Live View
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Icon
Meaning
Settings: Provide access to a camera’s settings such as system
information, detection alarm and camera recording.
More options of live view: Channel Selection, Day and Night, Immersive.
Siren: Trigger audio alarm.
Spotlight (only for Argus 3 and Argus
3 Pro)
Turn on the spotlight
Multiple views
Display
Pause
Audio
Enable audio
Manually capture
Manually record
Manually being recording
Live view in sub-stream mode
Live view in main stream
mode
View your camera in a full-screen mode.
Talk: Tap to talk (two-way audio)
Clip: Drag the rectangle to the position you want to see.
(Only for Argus 3 Pro)
PTZ: Pan and tilt. (Only for Argus PT)
Playback: Reply the recordings saved to the SD card.
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Channel Selection
You can choose the devices you want on the device list.
Day and Night
Set the camera’s color mode during different times of the day and night.
-Color: The camera will capture color images that usually appear during the day.
-Black & White: The camera will capture black-and-white images that usually
appear during the night with the IR LEDs on.
-Auto: The camera will automatically switch between Color and Black & White
modes according to the light conditions.
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Use Immersive Mode
The immersive mode has a larger viewing area with less interference and focuses
on previewing. It is suitable for viewing 2 or 3 cameras on one screen.
Note:
One screen can accommodate up to three cameras. You could slip the screen to
preview other cameras.
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Multiple Views
If you have several cameras added in your Reolink App, you can view multiple
streams at the same screen on Reolink App.
Full-screen View
Tap icon to enter into the full-screen mode.
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Tap to exit the full screen.
Two-Way Audio
1. Tap to enter into the two-way audio page;
2. Tap to talk.
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Clip
1. Tap to enter into the clip page;
2. Drag the rectangle to the position you want to see.
PTZ
1. Tap to enter into the PTZ page;
2. Choose the direction you want the camera to pan and tilt.
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Display Settings
Flip
Tap , then the image will be turned upside down.
Quality
1. Tap Quality to enter into the Quality page;
2. Tap Clear mode or Fluent mode to enter into the settings page for Clear mode
or Fluent mode;
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3. Tap Save to save the settings.
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Anti-flicker
Use this feature if some devices such as TV screens and lights are flickering.
-50Hz: Used for Australia and the UK.
-60Hz: Used for the USA and Canada.
1. Tap Anti-flicker.
2. Choose a proper setting.
Day and Night
Tap Day and Night to enter into the settings page.
Note:It is the same as the settings on the Live View part.
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Select Scene
Tap Select Scene to enter into the settings page, and it includes Indoor and
Outdoor scenes.
Note:
This setting is just for Argus 3 pro.
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Brightness
Drag the circle in the progress bar to adjust the brightness of the image.
Camera Name
You can set the position of the camera name on the screen.
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Date
You can set the position of the date on the screen.
Watermark
Tap to disable the watermark to be shown on the screen.
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Privacy Mask
If you don’t want others to view some parts in the image, you can set the privacy
mask to protect your privacy.
Press and drag to draw a black rectangle (up to 3 rectangles) on the screen to
block out a specific area.
Lights and LED
Infrared Lights
By default, the infrared lights on the cameras are set to Auto. They will be
automatically turned on in dim environment. If there is enough illumination, you
may choose to turn off the lights.
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Status LED
You can turn off the status LED if you don't want others to see it.
Note:
The status LED option is only available to Reolink battery-powered cameras. And it
has two working modes.
Standby Mode: The camera is in the power-saving mode; there is no live view
or video recording.
Working Mode: The camera is running at full capacity. It enters the working
status when someone is accessing the camera via Reolink software or the PIR
motion sensor detects movement.
Status LED
There is a LED light in the front of the camera which indicates the camera’s
different status.
Color
Meaning
Status
Red
Wi-Fi Connection failed
Blinking: Standby
On: Working
Blue
Wi-Fi Connection is successful
Blinking: Standby
On: Working
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Note:
The LED light will flash every 20 seconds when the camera is in the standby status.
Spotlight
When an alarm event is detected, it will be automatically turned on, and the
spotlight can also add light sources to produce full-color images. It’s only
applicable for model Argus 3 and Argus 3 Pro.
By default, the Night Mode is set as Auto:
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And you can also enable the Auto-On for Live View, which means the spotlight will
automatically turn on when viewing the live feed and turn off afterwards.
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4.Alarm and Detection
Set up Motion Detection
About PIR Detection
Reolink battery-powered Wi-Fi cameras use PIR sensors (passive infrared sensors)
to detect motion.
The PIR sensor detects changes in the amount of infrared radiation impinging
upon it, which varies depending on the temperature and surface characteristics of
the objects in front of the sensor. When an object, such as a human, passes in front
of the background, like a wall, the temperature at that point in the sensor's field of
view will rise from room temperature to body temperature, and then return again.
The sensor converts the resulting change in the incoming infrared radiation into a
change in the output voltage, which triggers the detection. Objects of similar
temperature but different surface characteristics may also have a different infrared
emission pattern, thus moving them with respect to the background may trigger
the detector as well.
Turn on/off PIR
On the Devices page of the Reolink App, choose the camera and then directly tap
on PIR button to quickly turn on or turn off the PIR motion detection.
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Set up PIR Motion Detection Sensitivity
1. Tap on .
2. Choose PIR Motion Sensor, and tap to enable PIR Motion Sensor.
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3. Tap Sensitivity to adjust the sensitivity of the PIR motion sensor.
Drag the bar to adjust the sensitivity from low, mid to high or adjust the sensitivity
from 1 to 100. For cameras with digital PIR sensors there’s also an option to reduce
false alarms.
Reduce false alarms: If you have received frequently false alarms, please enable
reduce false alarms option.
Set up PIR Motion Detection Schedule
This option is for models except Argus 3 Pro.
1. Tap on . Then choose PIR Motion Sensor.
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2. Tap to enable PIR Motion Sensor. Then tap Schedule to set up the schedule
and decide when the PIR motion detection works.
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Set up Motion Alerts
Push Notification
When the camera detects a motion, it will send a push notification, which pops up
on your mobile phone.
Setup Push Notification
1. Tap on .
2. Tap on Push Notifications to enable this function.
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3. Set a push Schedule if you need. For camera model Argus 3 Pro, you can also
select Person, Vehicle or Others.
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4. Set your phone to allow Reolink App to send push notifications. Go to your
phone Settings, find Notifications and among the App list find the Reolink App.
Make sure the Reolink App can send notifications.
Alarm Email
When the camera detects a motion, it will send an alarm email with plain texts or
the camera’s live image.
Set up Alarm Email
1. Tap on , then tap Email Alerts and enable this function.
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2. Tap Set up Now to enter Email Settings, and enter the Email address and
Email password, SMTP server and port. Then tap on Save.
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3. Tap Schedule to set up a schedule when you’d like to receive the email alerts,
and tap Save.
For Argus 3 Pro, you can also choose the Detection Type: Person, Vehicle or
Others.
4. Tap Email Content to choose for the camera to send Email with Text or Picture.
For model Argus 3 Pro, you can choose Text, Picture, Text with Picture or Text
with Video.
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5. Tap Email Settings, then +Add Email Address to add more recipients of Email
alerts, then tap Save.
Alarm Siren
You can set up the camera siren to make an alert sound when a motion is
detected.
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Set up Siren
1. Tap on . Tap on Siren and enable Siren.
2. Tap on Custom Alarm Sound, if you want to use a custom sound. Tap Custom
sounds, then tap Change custom sounds to record an up-to-5-second sound.
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Tap Start to start recording or tap Stop to stop recording. Tap on Sound Test to
test the recorded sound or tap Re-record to record again till you’re satisfied. Then
tap Apply to save the changes.
3.
Tap Schedule to set up a schedule when you want the siren to work, then tap
Save. For Argus 3 Pro, you can also choose the Detection Type: Person, Vehicle or
Others.
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Alarm Spotlight
Camera model Argus 3 and Argus 3 Pro have built-in spotlights, which can
automatically turn on when a motion is detected.
Setup Alarm Spotlight
1. Tap on . Then tap Advanced, then tap Spotlight.
2. Tap Night Mode to set it as Auto, in this way, when a motion is detected during
night time, it’ll automatically turn on the spotlights.
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Set up Motion Recording
When the camera detects a motion, it can record and save motion recordings to
SD card automatically. You need to install a SD card to the camera, refer to the part
of Install the Micro SD card in Chapter 7 about choose the correct SD card and
learn how to insert the SD card.
Set up Motion Recording
1.
Tap on . Then tap on Camera Recording, tap again to enable Camera
Recording.
2. Tap Schedule to set up a schedule when you want the camera to save motion
recordings, then tap Save. This is only applicable for Argus 3 Pro and you can also
choose the Detection Type: Person, Vehicle or Others.
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3. Tap Post-Motion Record Duration to set up the motion recording length, you
can choose 8 sec, 15 sec or 30 sec.
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Improve Your Motion Detection
Reolink battery-powered cameras have a PIR sensor on each side of the camera
and the camera detects the temperature differences between two sides to detect
motions. So it’s more sensitive when a person or car is passing in front of the
camera from side to side, compared to coming towards to the camera.
Installation Tips for the Camera to Detect Motion
Tip 1: Install the camera according to its viewing field.
1. Please check the viewing angel of your camera first. Then make sure that the
monitoring area is well within its field of view.
2. The ideal viewing distance is 2-10 meters (7ft - 33ft), within which people will be
recognized. To achieve a better viewing experience, it's advised not to place the
camera too far away or too high (suggested mounting height: 2-3 meters) from the
designated monitoring area.
Tip 2: Install cameras according to the detecting field of PIR motion sensors.
1. The detecting distance of PIR motion sensors is 9 meters, and the detecting
angle is 120˚ horizontally. Motions out of this range can’t be detected.
2. Our PIR motion sensor is more sensitive to side-to-side movement than
movement heading straight toward the camera.
Ideal Viewing Distance: 2-10 meters (7-33ft)
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For example, when a person moves straight toward the camera (shown below), the
PIR motion sensor will be less sensitive to the movement.
Tips for Reducing False Alarms
1. Do not install the camera facing bright lights, including sunshine, bright lamp
lights, etc.
2. Do not place the camera too close to a place where many vehicles move
frequently; 15 meters (55ft) away from the vehicle is the recommended
distance based on our numerous tests.
3. Stay away from the outlets, including the air conditioner vents, humidifier
outlets, the heat transfer vent of projectors, etc.
4. Do not install the camera facing the mirror.
5. Keep the camera at least 1 meter away from any wireless devices, including
Wi-Fi routers and phones in order to avoid wireless interference.
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Tips for Improving Detection Alarms
When the camera failed to detect some motion, below tips can help improve the
motion detection accuracy.
1. Adjust the sensitivity level to high.
2. Adjust the installation angel of the camera in the direction crossing the
possible intruder instead of facing him/her so that it can detect motion more
accurately.
3. Adjust the installation height, it’s suggested to mount camera 2 to 3 meters
from the ground. Mount the camera too low or too high both will cause it hard
to detect alarm.
4. Ensure the detecting target is within the detection range of the PIR sensor.
Ideal monitoring range is from 7ft to 33ft.
Mounting Height:
2-3 Meters
PIR Detecting Distance:
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5. Recording and Playback
Set up Recording
Reolink battery-powered cameras only support motion recordings but not
continuous recordings. And recordings can be saved into micro SD cards. For
details of the setup steps, please refer to the part of Set up Motion Recording in
Chapter 4.
Record with Audio
1. Tap on .
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2. Tap on Advanced and then find Record Audio, tap to enable record audio
option. Then the camera will record audio in video recordings.
Playback and Download Recordings
Playback Recording
1. Open live view of the camera. Then tap on Playback on the bottom.
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2. Select a date to search the recordings. Slide through the timeline to find the
recordings you want to replay, tap on the selected recording and it’ll automatically
starts to play.
3. Tap on to choose Fluent or Clear to replay the recordings in clear mode or
fluent mode.
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4. Tap show alarm icon on the bottom to show the alarm recordings only.
This is only applicable for the Argus 3 Pro camera, and you can select motion
recording type of Person,Vehicle or Others to replay.
5. To replay the recording in slow or fast speed, please tap on icon and then
choose the playback speed at 0.25X, 0.5X or 1X.
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Download Recordings
1. Open live view of the camera. Tap on Playback on the bottom.
2. Select a date to search the recordings. Slide through the timeline to find the
recordings you want to replay, tap on the selected recording and then tap on the
Download icon .
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3. Drag on the timeline to cut the recordings up to 120 seconds, then tap on
Download to download the recording to your phone.
Delete Recordings
Reolink cameras don’t support deleting selected recordings. The camera will
automatically delete and overwrite the older recordings when the SD card is full.
Or you can manually format the SD card to delete all recordings.
Time Lapse
Time-lapse photography, also known as time-lapse video, is a shooting technique
that compresses time. It shoots a group of photos or videos, by connecting photo
series or extracting video frames, the process of several minutes, hours, or even
several years is compressed into a short period of time and played as a video. In a
time-lapse video, the process of slowly changing objects or scenes is compressed
into a short period of time, presenting a wonderful scene that is usually
undetectable by the naked eyes.
The process of shooting time-lapse photography with a camera is similar to
making a stop motion animation (Stop Motion), connecting a single still picture in
series to get a dynamic video. It is a means of recording at regular intervals, and
reproducing the slow changing process of the scene with obviously changing
images.
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Set up Time Lapse
1. Tap on . Then tap on Time Lapse.
2. Tap Try Now or Create New Time Lapse Capture.
3. Select a scene from the list or tap on Customize to create a customized time
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lapse capture.
4. Customize the settings of Capture Starts time, Duration, Interval, Quality and
File Type, then tap on Start. The camera will automatically start to capture at the
set time.
5. Later when the time lapse video is created, you can tap on View on the Time
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Lapse page to play back or download it. It usually takes several seconds or minutes
for the time lapse video to cache before playback starts. You can also tap on the
trash icon to manually delete the time lapse video.
6. Tap on Settings icon, here you can turn on or off the option Overwrite Time
Lapse Files.
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7. Tap on the pictures icon to view the Time Lapse Gallery. Here you can view
or manage all time lapse videos.
Cloud Recording
Introduce Reolink Cloud Recording
Reolink Cloud Recording allows the camera to upload and save motion alarm
recordings to the cloud server, asides from saving recordings to SD card. You can
access your cloud video history via Reolink App or web page anytime, from
anywhere. Reolink provides free basic plan that supports uploading one camera’s
video to cloud, as well as paid plans for multiple cameras. More information can be
found on Reolink Cloud website: https://cloud.reolink.com/
Supported Models and Countries
For Reolink battery-powered Wi-Fi cameras, model Argus 2, Argus Pro, Argus Eco,
Argus PT, Argus 3 and Argus 3 Pro support cloud recording.
And Reolink Cloud recording is currently available in United States, Canada,
Australia, New Zealand, Thailand, Vietnam, Malaysia, South Korea, Philippines,
Indonesia, Hong Kong (China), Macau (China), Israel, Qatar, Bahrain, United Arab
Emirates, Saudi Arabia, Kuwait, Lebanon, Singapore.
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Register an Account and Set Up to Upload Cloud Recording
Register an Account
1. Open up Reolink app, and tap on Cloud then tap Cloud Storage.
2. Tap Sign up, then enter your Email address and password. Tick terms and
conditions, and then tap on Sign up to register an account.
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3. A register confirmation email will be sent to your inbox. Tap the link in the email
to verify your account.
4. Then you can use the registered account to Log in Reolink App.
Subscribe to a cloud plan and bind the camera to cloud
1. Tap Cloud Storage then tap Subscribe. Choose to buy the free basic plan or a
paid plan.
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2. After buying a plan, tap Bind cameras, and it’ll search all the cameras that
support cloud. Choose the camera you want to bind to cloud and tap Add.
Note:
If your camera firmware is outdated, it’ll show Upgrade. Tap Upgrade to update
the firmware to the latest first, then tap Add to bind the camera.
Turn on/off cloud recording and unbind the camera
1. Tap Cloud Storage, then tap the three dots on rights side of your plan.
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2. Tap your camera. Here you can tap to turn off or turn on Cloud Recording.
3. Tap Delete, and it’ll unbind this camera from cloud plan.
Change Uploaded Video Resolution
Tap Video Resolution, and choose Fluent or Clear to change the resolution of
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uploaded videos.
Upgrade the Cloud Recording Plan
1. Tap Cloud Storage, then tap the three dots on the right hand corner of your
plan card.
2. At the bottom, tap on Switch.
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3. Choose the plan you want to upgrade to, then tap Continue to checkout. Once
upgraded, all cameras currently bound will be updated to the new plan.
Playback and Download the Cloud Recording
Via Reolink App
1. Tap Cloud Storage, and it’ll show uploaded recordings autocratically.
2. Select the device and date to find the recordings you want to play back, then
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tap the video to play back.
3. Tap on the download icon to start downloading the recording.
4. To delete the cloud recordings, tap on Edit, then select the videos you want to
delete. Tap on Delete icon to delete the selected videos.
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5. Use the Reolink App
Share your devices with others
1.Launch Reolink App on your phone, then tap to enter the Device
Settings page. .Tap Share Camera to get the camera’s QR code.
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2.Launch the Reolink App in another smart phone and tap button to scan the
QR code.
Or you can manually input the camera’s UID to add the device. The camera UID
consists of 16 digits that start with 9527000xxxxxxxxx.
After entering the UID, please tap Next to enter the camera
password to log in.
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Scene Modes
The Scene Modes settings is designed for different usage scenarios. You could
control all your cameras under different modes as you need. For instance, you
could disable all cameras alarm under home mode when you're home, but enable
all the alarms under outside mode when you are away.
1. Scroll down the Devices list to find the Scene Modes configuration entrance.
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2. Tap it to name the scene and select a scene
1
Name the scene
2
Select a scene icon
3
Select devices
4
Customize the alarm settings
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3.Select devices for this scene and customize the alarm settings.
If you want to receive push,email,audio alarm under this scene mode that you can
enable the alarm settings with push, email, audio, alarm,Blue icon means enable,
Grey means disable.
4.Tap Save in upper right corner to save the settings.
Note: If the selected cameras are successfully activated,the prompt
of “xxx mode setup succeeded” will be displayed.
Note:
push notifications,Blue means
enabled, grey means disable
recording,Blue means enable, Grey
means disable
audio alarm, if the motion triggered
the camera, it will alarm with
siren,Blue means enable, Grey means
disable
email notifications, Blue means
enable, Grey means disable
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If you want to make some changes to a certain scene, long-press the scene button
to edit or delete the scene, the camera you selected will stay in this mode until you
change to another mode.
Add or Delete a Camera
Add the camera in LAN
1. If you want to add the camera in LAN, we recommend that you enable the
Add Devices Automatically option. , once your smart phone and camera are
connected the same network, the Reolink App can find the Reolink device
automatically in LAN.
2. Tap and go to Settings >Add Devices Automatically
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Or you can go to the home page and tap > LAN and select the camera you
want to add.
3. Enter the camera password to log in.
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Add the camera by scan the QR code
1.Tap and scan the QR code on the camera body.
2.Enter the camera password to log in.
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Add the camera by entering the UID
1.Select Input UID/ IP, please note that you are unable to add the battery powered
camera with IP address.
Note:
The camera UID consists of 16 digits that start with 9527000xxxxxxx.
2.Enter the camera UID,tap Next to log in with the camera password.
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Delete a camera from Reolink App
Tap then scroll down the page to delete the device.
Register Account
A Reolink account can be used to place orders on the Reolink website, check order
history, and log into Reolink cloud or smart home like Google Home or Alexa.
You can follow up the steps below to register a Reolink Account.
Tab and enter your email address and password to sign up.
Note: Only check“I have read agree to Terms & Conditions and privacy policy”
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After that you will receive a verify email, Once verified the email, you can log in your
Reolink Account.
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App Settings
Launch the Reolink App. Tap and you can adjust the device order, change
sound settings, App password, clean cache, etc.
·Adjust Device Order:Adjust order for a quicker access to the devices you want,
tap and drag the device to the position as you want.
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·Message Sound Settings:Like the push notification sounds, tap and you can
choose the notification sound you like.
·App Password:You can set up an App password to protect the App.
·Appearance: There are three modes to choose:light mode, dark mode, follow
system
·Clear Cache:Clean the Reolink App cache, Cache is the temporary data generated
When you use the app. Clearing cache will not affect the normal use of Reolink
App.
·Auto live view:While you launch the Reolink App, the app will start the live stream
automatically.
·Add Devices Automatically: It will add the Reolink devices in LAN automatically.
·Data usage warning: You will get a warning like“play over cellular data” when
trying to see the live feed.
·Stretch mode:Play on stretched aspect ratios.
·Hardware decoding:You may disable or enable it, if you have problems while
playing back the videos.
·Join User Experience Program: Help improve our product& service.
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7.Camera Settings
Network and Wi-Fi Connection
Check the Wi-Fi and wireless signal
You can see which Wi-Fi network this camera connected and how about the
wireless signal.
Launch the Reolink App and go to camera Settings, then tap on Network menu
and you’d see which Wi-Fi the camera is connected to and how is the signal
strength.
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Check the network information
1. Launch the Reolink App and tap on Device Settings, then tap camera name go
to Device Info.
2. Tap Network Info and you will see the camera’s IP address, default gateway and
DNS info.
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Change Wi-Fi connection of the camera
1.Tap on camera Device Settings, then tap Network menu.
2.Choose the available Wi-Fi you want the camera to connect to, and input the
Wi-Fi password. Then tap Save to connect. It’ll take a minute for the camera to
re-connect to the new Wi-Fi.
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Warm Tips
The Wi-Fi signal strength of wireless cameras can be interfered with by numerous
factors, such as other Wi-Fi networks around, the distance from the router/hot spot,
walls/obstacles in between, transmitting power of the router/extender, etc.
Make sure that the wireless signal is three bars or at least two bars. One bar signal
is too weak to establish a stable connection. If the Wi-Fi signal strength is low/weak,
you may refer to the following guides to improve the Wi-Fi signal strength of the
wireless camera.
·Shorten the distance between your wireless camera and the router.
·Change the wireless channel on your router to avoid interference from Wi-Fi
networks around.
·Keep the wireless camera away from appliances or electronic devices like a
microwave, computer, wireless router, etc.
·Install the wireless camera to somewhere with fewer walls and obstacles in
between with the router.
·Fasten the antennas on the wireless camera.
·Change a router which has higher wireless transmitting power.
·Install a Wi-Fi extender
SD card Storage
Choose a proper SD card
Please choose a SD card with below specification so it can be compatible with the
camera.
Item
Requirement
Capacity
Up to 128GB (Argus 2; Argus 2E; Argus 3; Argus
Pro; Argus Eco; Argus PT; Reolink Go PT with
the latest firmware version)
Read and Write Speed
Class 10 or higher/ ≥26Mbps
Format
FAT32
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Install the Micro SD card (example: Argus 2)
1.Switch off the camera before installing the micro SD card.
2.Insert the micro SD card into the micro SD card slot on the right side of the
camera.
Note:
Please use your fingernail (or use the provided reset needle) to push the SD card in
until you feel that it's locked or you hear a "Tap".
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Remove the Micro SD card (example: Argus 3)
1. Please switch off the camera before removing the SD card.
2. Find the micro SD card slot and please use something sharp such as the reset
pin or a paperclip or your fingernail to push the SD to make it pop out.
Note:
For other models, the steps to install or remove the SD card are similar. Please refer
to the part of Device Overview in Chapter 1 to find the SD card slot.
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Check the micro SD card status
1. Launch the Reolink App and tap Settings , then tap the camera to enter
Device Info page.
2. Tap Storage, and you can see the SD card used space/total storage space.Tap
Format to format the SD card.
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Device Information
From device information page, you can check the basic information about your
camera include Model No, UID, and firmware version.
1. Launch the Reolink App then tap then go to Device Info.
Device name
Camera name
Model
camera model No.
UID
starts with 9527xxxxxxxx
Storage
SD card storage
Network Info
Camera IP address
Firmware Ver
camera firmware version
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Battery Information
User can check the battery status and level here.
1. Launch the Reolink App and tap > Battery.
The camera battery level will be displayed as picture below.
low battery level below 15%
full battery
15%-30%
connected with charger, not charging
connect with DC charger and charging
connected with solar panel, not
charging
connected with solar panel and
charging
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Allow and Continue: This will allow to count your battery consumption data for
last 4 weeks.
You can also check the battery level and charging status from Devices page.
low battery level below 15%
15%-30%
30%-100%
100%
connected with charger
connected with solar panel
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Device Password
To access and use camera a password is required, the default username is admin
and password is blank (no password). During setup the camera, it’ll ask for creating
a password before you can access the camera.
Change Device Password
1. Launch Reolink App and tap Settings > Advanced > Change Device
Password.
2. Enter the old password and new password, then tap on Save.
Note:
Confirm password should be the same with new password.
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3. Tab Save to save the changes
Date and Time
Sync camera time with your smart phone
1. Launch Reolink App and tap > Advanced> Date and Time.
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2. Then tap Synchronize phone time. If your camera’s date and time is already
the same as your mobile phone, then this option is not available.
Reboot and Restore
Launch the Reolink App and tap > Advanced> Reboot or Restore. Here you
can choose to reboot the camera or restore the camera to default.
Note:
Restoring will remove all the camera settings including camera password, camera
name,PIR settings, etc.
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Firmware Upgrade
1.Launch the Reolink App and tap > Device Info> Upgrade Device.
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2.If Auto upgrade turned on, the camera will upgrade to the latest firmware
automatically.
If the Auto upgrade is off, you can choose to upgrade manually.If you see the
image below that means the camera’s firmware is already the latest one, there is
no newer firmware to upgrade.
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Smart Homes
Google Home
Note: Reolink Argus, Reolink Go, Reolink Go PT, and cameras coming with the NVR
system cannot work with Google home or Alexa.
1. Launch the Reolink App to tap to log in your Reolink account and go
to > cloud > Smart home.
2.Tap Enable to add the device to Google Home in the Smart Home page.
Note:only when it turns to disable that means the smart home feature is enabled.
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3. Launch the Google Home, sign in your account and then Get Started to create a
home.
4.Name your home and tap Next to build a connection between
the Chromecast and the Google Home.
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5. After the Chromecast found, please check the code shown on your TV and
tap Yes to continue.
6. Connect the Wi-Fi network you would like to use with your Chromecast, then
you can customize a room name, which will be added to your room list.
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7.Now tap the button to enter the account page, and then tap Settings >
Assistant > Home Control.
8. Tap the button and search Reolink in the search bar.
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9. Enter your Reolink account and password to log in first,then tap Allow.
10. Assign the room for the camera you enabled in the cloud account via Reolink
App.
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11. Done! Now you've added the Reolink camera to the Google Home successfully.
Please launch the Google Assistance and say “Hey Google, show [name of room
where the camera is placed] on [name of Chromecast device].”
Amazon Alexa
To connect your camera to Alexa, make sure you have 3 devices at hand: a Reolink
camera, an Amazon Alexa device(Amazon Echoshow ,Amazon Echo dot) and your
mobile phone; and 2 apps on your phone: the Reolink App and Amazon Alexa App.
Alexa doesn't support all countries currently, it is only available for the below
countries:
America: United States, Brazil, Canada, Mexico
Europe: Germany, Spain, France, Italy, United Kingdom
Asia & Oceania: Japan, India, Australia
1. Launch the Reolink App to tap to log in your Reolink account and go to >
cloud > Smart home.
2.Tap Enable to add the device to Amazon Alexa in the Smart Home page.
Note:only when it turns to disable that means the smart home feature is enabled.
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3.Launch the Amazon Alexa APP, sign into your Alexa account and then tap on
Devices in the bottom right corner.
4. Select Your Smart Home Skills and tap Enable Smart Home Skills. Please tap
the Search icon at the top right corner and search Reolink Smart Home.
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5. After search and find Reolink Smart Home, tap ENABLE TO USE.
6.Type in your Reolink account, and then Tap Log in. After logging in successfully,
then tap Allow,the App will remind that “Reolink Smart Home has been
successfully linked”. Tap Close to go to the next step.
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7.Tap on Discover Devices or say a voice command "Alexa, discover devices".
Alexa will scan and show the cameras bound to your Reolink account.
8. Tap Set up Device. You can tap Choose Group to add your device to a group if
you want to, or you can skip this step and tap Close to finish the set.
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9. Done! Now you've added the Reolink camera to Amazon Alexa successfully.
To test your camera, turn on the turn on the Amazon device and say “Alexa, show
[name of the camera]" to view the live feed and say "Alexa, stop [name of the
camera]" to stop the live feed.
8.Battery Instructions of Battery
Usage
Battery powered camera is not designed for 24/7 full capacity running or
around-the-clock live streaming. It’s designed to record motion events and
remotely view live streaming only when you need it.
1.The battery is built-in. Do not remove it from the camera.(Battery of Argus pro,
Argus 2, Reolink Go, Reolink Go plus is able to remove)
2.Charge the rechargeable battery with a standard and high-quality DC 5V/9V
battery charger or Reolink solar panel. Do not charge the battery with solar panels
from any other brands.
3.Charge the battery at temperatures between 0°C and 45°C and use the battery at
temperatures between -20°C and 60°C.
4.Keep the USB charging port dry, clean and free of any debris and cover the USB
charging port with the rubber plug when you stop charging the battery.
5.Do not charge, use or store the battery near any ignition sources, such as open
flames or heaters.
6.Do not use the battery if it gives off an odor, generates heat, becomes discolored
or deformed, or appears abnormal in any ways. If such battery is being used or
charged, remove the battery from the device or the charger immediately, and stop
using it.
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7.Always follow the local waste and recycling laws when you get rid of the used
battery.
9.FAQ and Troubleshooting
FAQs
Q1:Can customer from European countries use cloud service?
A: No, the cloud is not available in European countries,We recommend that you
install a micro SD card to record footage.
Q2: Can this camera work with 256GB micro SD card?
A:No, the camera can only support up to 128GB(fat 32, class 10 or above)
Q3: Can my friend access the camera with his or her smart phone?
A: yes, your friend can access the camera with his or her smart phone, the camera
can support up to 8 simultaneous video streams (6 sub streams & 2 mainstreams)
Q4: Is it possible to keep charging the camera with USB charger?
A: For safety reasons, it’s not recommended to keep charging the camera with USB
charger.
Q5: Can this camera work with Your NVR?
A: No, our battery-powered camera cannot work with NVR.
Q6: Can this camera work with Blue iris, Synology, QNAP or other brand third party
software?
A: No, the camera cannot work on other software, it can only work with Reolink
App or Reolink PC client.
Q7: How long can the battery last?
A: In normal use and one time charge, the battery can last about 1-4 weeks
according to different working environments.
In frequent trigger and one time charge, the battery of Reolink Argus 2/Pro will last
16 hours in day mode (or 9 hours with LEDs on at night, equivalent).
Please kindly note that when batteries are used repeatedly, they lose capacity as
the number of charge cycles increases, until they are eventually considered to have
reached the end of their useful life, which is normal for all lithium batteries, just like
the one in your smart phone.
Q8: Can this camera record continuously？
A: No, the battery powered camera can only record motion video.
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Q9: Can two cameras work with one solar panel?
A:No, one solar panel can only work with one solar panel.
Q10: How long the solar panel power extension cable can connect.
A:The cable length of Reolink solar panel is 4 meters. If it is not long enough in your
case, you may consider purchasing our solar panel extension cable (4.5 meters/15
feet). You can add up to 2 Solar Panel extension cables to the solar panel so that
the total distance can reach up to 13 meters (43 feet).
Q11: Can i grant a user account and limited the feature of user account.
A: No, the battery powered camera only have admin account, its unable to grant a
user account for this camera.
Troubleshootings
1. Camera Is Not Powering On
If your camera is not starting up, please try the following solutions:
·Make sure the power switch is turned on.
·Charge the battery with a DC 5V/2A power adapter. (When the green light is on,
the battery is fully charged.)
·If these don’t work, please contact Reolink Support https://support.reolink.com/.
2. Camera Failed to Scan QR Code on the Phone
If the camera cannot scan the QR code on your phone, please try the following
solutions:
·Remove the protective film from the camera lens.
·Wipe the camera lens with a dry paper/towel/tissue.
·Narrow the distance between your camera and the mobile phone so that the
camera can focus better.
·Make sure there is enough lighting.
·If these don’t work, please contact Reolink Support https://support.reolink.com/.
3. Camera Failed to Connect to Wi-Fi During Initial Setup Process
If the camera fails to connect to Wi-Fi, please try the following solutions:
·Make sure that you have entered the correct Wi-Fi password.
·Put the camera closer to your router to ensure strong Wi-Fi signals.
·Change the encryption method of the Wi-Fi network to WPA2-PSK/WPA-PSK
(safer encryption) on your router interface.
·Change your Wi-Fi SSID or password and make sure the SSID is within 31
characters and password is within 64 characters.
·Set your password using only the characters available on the keyboard.
·Make sure the Wi-Fi is on 2.4Ghz, as the battery-powered Wi-Fi cameras don’t
support the 5Ghz Wi-Fi.
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·If these don’t work, please contact Reolink Support https://support.reolink.com/.
4. The Reolink App Failed to Scan the QR Code Sticker on the
Camera Body
When you lost the QR code sticker, the sticker is damaged or the Reolink App
simply cannot scan to read the QR code on the camera’s body. Please check the
below solutions.
·Manually enter the UID number, please find steps in Chapter 5 the part of Add or
Delete a Camera.
·In the case the QR code sticker is lost, please check if you still have any other
phone or computer that can access the camera. Go to Reolink App, click camera’s
Settings and click Share Camera and you’d find the QR code of the camera.
5. The Solar Panel Stopped Charging the Camera’s Battery
When the solar panel can longer charge the camera’s battery, please follow the
below trouble shootings steps.
· Please check the connectivity between the USB cable and camera (test by
plugging and unplugging the USB cable several times).
·Please check the installation location of the Solar Panel, make sure the solar panel
is facing direct sunlight. And please note that your camera is not working in
temperatures below 0°C (32°F) or above 45°C (113°F).
·Charge this camera using the USB charger (DC 5V2A) and see if it can be charged
fully.
· Please reduce or stop using your camera for a day or two to see whether the
battery level will increase. At the same time, please turn off the PIR sensor. Because
extensive use of your battery-powered cameras will drain the camera's battery
faster than the recharging speed of your Reolink Solar panel, especially with
insufficient sun exposure.
·Charge other battery-powered cameras using this Solar Panel to help confirm if
the issue is related to the solar panel.
6. The Camera Isn’t Accessible From Remotely
The camera can connect properly at the same network, but cannot connect when
you’re away. Please check the below trouble shooting steps:
·Check at the camera’s Network Status page to ensure the camera has obtained
DNS server numbers.
·Reboot the camera and router.
·Ensure the UDP ports of the camera in your router are enabled. And if you don't
sure how to check it, please contact your router or internet provider about it.
·Check on the computer or phone, there’s no firewall, proxy,VPN etc that may
block the camera’s connection.
·Switch to try both WiFi and 4G connection on the phone.
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·Test the camera with another phone or computer.
·At last, contact Reolink Support with the camera’s UID for further help:
https://support.reolink.com/.
7. The Camera Shows “Incorrect Password”
When add the camera or connect the camera’s video, it shows incorrect password,
please follow the below solutions.
If you still have a phone or computer that can access the camera, please directly
restore the device via the software. After restore, you can create a new password.
·For Reolink App, go to camera Settings>Advanced page, click Restore.
·For Reolink Client, go to camera Settings>System> Maintenance, click Restore.
If currently no device has access to the camera, you have to reset it by press the
reset button on the camera. Then set up the camera again from the start.
Please find the detailed steps about reset in this article: How to Reset Reolink
Devices.
