Roll n’ Go
Rollable
Warming Mat
RJ22-S-SERIES
COVER DRAWING
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Get to Know Your Warming Mat
1. Silicone warming mat surface
2. Power cord port
3. Control panel
4. Temperature setting indicator lights
(LOW, MED, HIGH)
5. SET TEMP button
6. Power button
7. Power cord
8. Storage bag
9. Heating coils (underside)
10. Feet (underside)
READ ALL INSTRUCTIONS BEFORE USE
For your safety and continued enjoyment of this product,
always read the instruction manual before using.
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Get to Know Your Warming Mat
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FEATURES DRAWING
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SAFETY INSTRUCTIONS &
IMPORTANT SAFEGUARDS
WARNING: When using electrical appliances, basic safety precautions should
always be followed
1. Read all Instructions.
2. Do not touch hot surfaces. Use handles or knobs.
3. To protect against electric shock do not immerse cord, plugs, or
warming mat in water or other liquid.
4. Close supervision is necessary when any appliance is used by or
near children.
5. Unplug from outlet when not in use and before cleaning. Allow to cool
before putting on or taking off parts, and before cleaning the appliance.
6. Do not operate any appliance with a damaged cord or plug or after the
appliance malfunctions, or has been damaged in any manner. Contact
Chefman for examination, repair or adjustment.
7. The use of accessory attachments not recommended by the Chefman
may cause injuries.
8. Do not use outdoors
9. Do not let cord hang over edge of table or counter, or touch hot surfaces.
10. Do not place on or near a hot gas or electric burner, or in a heated oven.
11. Extreme caution must be used when moving any appliance used for
warming food products.
12. Always attach plug to appliance first, then plug cord in the wall outlet. To
disconnect, turn any control to off,then remove plug from wall outlet.
13. Do not use appliance for other than intended use.
14. Clean warming mat with caution. If a wet sponge is used to wipe spills on
a hot cooking area, be careful to avoid steam burns, some cleaners can
produce noxious fumes if applied to a hot surface.
15. Always place the warming mat on a flat, steady surface. Keep at least 8
inches of space between the warming mat and other objects.
16. Only place the unit on heat resistant surfaces.
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SAFETY INSTRUCTIONS &
IMPORTANT SAFEGUARDS
17. Do not place non-heat resistant objects or containers on the warming
mat. This includes plastic containers.
18. This warming mat can be kept on for up to 24 hours. Do not use for
prolonged periods of time.
19. Do not leave the warming mat unattended while in use.
20. Do not place the warming mat in a dishwasher.
21. Do not cover the surface of the warming mat. Covering this unit can cause
a fire hazard.
SAVE THESE INSTRUCTIONS
FOR HOUSEHOLD USE ONLY
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SAFETY INSTRUCTIONS &
IMPORTANT SAFEGUARDS
WARNING: This appliance has a polarized plug (one blade is wider than the
other). This plug is intended to fit into a polarized outlet only one way. If the plug
does not fit fully into the outlet, reverse the plug. If it still does not fit, contact a
qualified electrician. Do not attempt to modify the plug in any way or force it
into the outlet. This could result in injury or electrical shock.
Short Cord Instructions
A short power-supply cord is provided to reduce the hazards of entanglement
or tripping over a longer cord. Longer detachable power-supply cords or
extension cords are available and may be used if care is exercised in their use.
If a longer detachable power-supply extension cord is used:
1. The marked electrical rating of the extension cord should be at least
as great as the electrical rating of the appliance.
2. The longer cord should be arranged so that it will not drape over
the countertop or tabletop where it can be pulled on by children or
tripped over.
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California Proposition 65:
(Applicable for California Residents only)
WARNING: Cancer and Reproductive Harm
www.P65Warnings.ca.gov
Do not place the appliance on a
stovetop or any other heatable surface,
even if stovetop is not on.
Doing so is a fire hazard.
SAFETY INSTRUCTIONS &
IMPORTANT SAFEGUARDS
Power Cord Safety Tips
1. Never pull or yank on the cord or the appliance.
2. To insert the plug, grasp it firmly and guide it into the outlet.
3. To disconnect appliance, grasp the plug and remove it from the outlet.
4. Never use the product if the power cord shows signs of excessive wear.
Contact Chefman® Customer Support for additional guidance
and support.
5. Never wrap the cord tightly around the appliance, as this could place
undue stress on the cord where it enters the appliance and cause it
to fray and break.
DO NOT OPERATE APPLIANCE IF THE POWER CORD SHOWS ANY DAMAGE OR
IF THE APPLIANCE WORKS INTERMITTENTLY OR STOPS WORKING ENTIRELY.
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How to Use the Warming Mat
Before First Use
1. Remove all packaging materials, such as plastic bags and foam inserts.
2. Read and remove all stickers on the unit except for the rating label.
3. Wipe the surface with a damp towel to remove any packaging dust.
(Never immerse the warming mat, its cord, or plug in water or any
other liquid.)
Warming Instructions
1. Place the mat on a hard, flat, heat-resistant surface near an outlet.
Ensure it is at least 8 inches away from all objects and sources of liquid.
WARNING: Do not place the warming mat on butcher block, wood,
recycled material, bamboo, or plastic, as they are not heat resistant.
Heat-resistant surfaces include granite, stainless steel, quartz, marble,
glass, soapstone, travertine, and limestone.
2. Connect the power cord to the power port, then plug it in to an electrical
outlet. The unit will beep, all lights will flash, and then the unit will enter
standby mode with only the Power button illuminated.
3. Use the temperature control button to select a heat level. The selected
indicator light will remain lit. WARNING: Never cover or wrap the tray in
foil, plastic, cloth, or any other material. Doing so blocks airflow, which can
cause a fire.
4. Once the mat is warm, place hot or warm food in heat-resistant
containers (such as a pot, pan, or tempered glass dish) on the top. Do
not place plastic containers on the surface. CAUTION: The surface of the
mat is HOT. Do not touch the surface with bare hands. Use potholders to
handle hot dishes and pans.
5. Never move the mat when it is in use or items are on top of it.
6. When finished using the mat, press the Power button to turn the unit
off, then unplug the mat from the power outlet. Let cool completely
before cleaning.
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Temperature Guide and Tips
Setting Temperature Best Use
LOW 140°F Keeping hot food and beverages warm.
MED 176°F Warming up coffee, tea, or other hot
beverages that have cooled; keeping
larger quantities of food warm.
HIGH 212°F Reheating room-temperature (not chilled)
dishes; keeping food warm in a cooler
environment such as a drafty room or a
room with extra-cool air conditioning.
• The warming mat is not a cooking appliance. It is designed to keep
already-cooked food warm. It is NOT designed to cook or defrost food.
• Only use containers that are heat resistant on the warming mat. Plastic
containers or other materials that are not heat resistant may melt and
cause damage to the mat and run a risk of burning or fire.
• Never place any non-heat-resistant items, such as plastic utensils,
on or near the mat.
• To retain both heat and moisture, consider covering any foods kept
on the mat.
• The mat is ideal for keeping hot drinks like mulled wine warm
during serving.
• Be sure to follow proper food-safety guidelines for keeping and serving
warm foods.
• Check that the bottoms of dishes and pans are clean before placing on
the tray; if dirty, they can leave marks on the mat.
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Keep It Clean
The warming mat requires only minimal maintenance and cleaning.
1. Before cleaning, turn off the unit, unplug it from the power outlet, and let
it cool completely.
2. When it is completely cool, clean the silicone surface with dish soap and
a sponge, then wipe down with a damp cloth, and dry with a cloth or
let it air dry. Do not use abrasive cleansers or scouring pads, which can
damage the surface.
3. Never rinse the mat or immerse it, its cord, or its plug in water or any
other liquids.
4. Dry completely with a soft cloth. When completely dry, roll the mat up and
place it in the included bag for compact storage.
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Having Trouble?
Problem Likely Cause Solution
Unit does not light up
or heat.
1. Power cord is not fully inserted in
either port or electrical outlet.
2. Electronic components
are broken.
1. Re-insert the power cord
into the unit and the plug
into the outlet.
2. Contact Customer Service.
Unit lights up but does
not produce heat.
Heating element failure. Contact Customer Service.
Temperature control
or Power button are
not responsive.
1. Food or debris on keypad.
2. Electronic components are
broken.
1. Clean the keypad.
2. Contact Customer Service.
Unit produces an odor
on first use.
This is normal. Odor should dissipate after no
more than 3 hours of use.
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Terms & Conditions
Limited Warranty
RJ Brands, LLC d/b/a Chefman® offers a limited 1-year Warranty (the “Warranty”)
available on sales through authorized distributors and retailers only. Please
note that this Warranty becomes valid from the date of initial retail purchase
and that the Warranty is non-transferable and applies only to the
original purchaser.
This Warranty is void without proof of purchase within the United States and
Canada. Please be aware that this Warranty supersedes all other warranties
and constitutes the entire agreement between the consumer and Chefman®.
Any changes to the Terms and Conditions of this Warranty must be in writing,
signed by a representative of Chefman®. No other party has the right or ability
to alter or change the Terms and Conditions of this Warranty.
We may ask you to please submit, via email, photos and/or video of the issue
you are experiencing. This is to help us better assess the matter and possibly
offer a quick fix. Photos and/or video may also be required to determine
Warranty eligibility.
We encourage you to register your product. Registering can make the Warranty
process easier and can keep you informed of any updates or recalls on
your product. To register, follow the directions on the Chefman® Warranty
Registration page in the Chefman® User Guide. Please retain your proof of
purchase even after registering. In the event that you do not have proof of
your purchase date, we may declare your Warranty void or we may, at our sole
discretion, apply the date of manufacture as the purchase date for purposes of
this Warranty.
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Terms & Conditions
What the Warranty Covers
• Manufacturer Defects
Chefman® products are warranted against defects in material and
workmanship, under normal household use, for a period of 1 year from the
date of purchase when used in accordance with the directions listed in the
Chefman® User Guide. If your product does not work as it should, please
contact Customer Support at support@chefman.com so that we may
assist you.
This Warranty Does Not Cover
• Misuse
Damage that occurs from neglectful or improper use of products, including,
but not limited to, damage that occurs as a result of usage with incompatible
voltage, regardless of whether the product was used with a converter or
adapter. See Safety Instructions in the Chefman® User Guide for information
on proper use of product;
• Poor Maintenance
General lack of proper care. We encourage you to take care of your
Chefman® products so that you may continue to enjoy them. Please see
Keep It Clean directions in the Chefman® User Guide for information on
proper maintenance;
• Commercial Use
Damage that occurs from commercial use;
• Normal Wear and Tear
Damage or degradation expected to occur due to normal use over time;
• Altered Products
Damage that occurs from alterations or modifications by any entity
other than Chefman® such as the removal of the rating label affixed to
the product;
• Catastrophic Events
Damage that occurs from fire, floods, or natural disasters; or
• Loss of Interest
Claims of loss of interest or enjoyment.
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Terms & Conditions
For product information, please visit us at Chefman.com.
EXCEPT WHERE SUCH LIABILITY IS REQUIRED BY LAW, THIS WARRANTY DOES NOT
COVER, AND CHEFMAN® SHALL NOT BE LIABLE FOR, INCIDENTAL, INDIRECT, SPECIAL,
OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION, DAMAGE TO, OR
LOSS OF USE OF THE PRODUCT, OR LOST SALES OR PROFITS OR DELAY OR FAILURE TO
PERFORM THIS WARRANTY OBLIGATION. THE REMEDIES PROVIDED HEREIN ARE THE
EXCLUSIVE REMEDIES UNDER THIS WARRANTY, WHETHER BASED ON CONTRACT,
TORT OR OTHERWISE.
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How do I register my product?
All you need to do is fill out a simple Chefman® registration form.
You can easily access the form in one of the two ways listed below:
• Visit Chefman.com/register.
• Scan the QR code to the right to access site.
NOTE: Label depicted here is an example.
Please see label on your product for actual model/date code/access code.
Warranty Registration
What do I need to register my product?
• Contact Information
• Model Number (see example below)
• Proof of Purchase (online confirmation, receipt, gift receipt)
• Date Code (see example below)
• Access Code (see example below)
Date Code:
0000
Access Code:
Xxxxxxxx
Made in China/Fabrique en Chine
AC Only/ AC Seulement
XXXXX
RJ22SSERIESUG101624
Roll n’ Go
Rollable Warming Mat
Chefman® is a registered trademark of RJ Brands, LLC.
