User manual
SV12 JN.00000 PN.000000-00-00
00.00.00 VERSION NO.01
Contents
In the box
Caring for your floors
Getting started
Charging your machine
Changing your battery
Emptying your bin
Cleaning your bin
Clearing blockages
Washing the Pre-filter
Washing the Post-filter
Clearing obstructions from your
Motorbar™ cleaner head
Clearing blockages from your
mini motorized tool
Cleaning your tools
Looking after your machine
In the box
Your machine is boxed in 2 parts:
1. Machine body
2. Cleaner head/tools
Mini motorized
tool
Crevice toolMachine body
Wand
Motorbar cleaner head
Simply attach the cleaner head or tool to the front end of the main body or wand.
The charger can be used independently or as part of the dock.
Charger
Dock
Caring for your floors
Check that the underside of the cleaner head or tool is clean and free from
any objects that may cause damage.
Before vacuuming your flooring, rugs, and carpets, check the manufacturer’s
recommended cleaning instructions.
The brush bar on your cleaner head, or motorized tool, can damage certain
flooring. Some rug materials may fuzz if a rotating brush bar is used when
vacuuming. If this happens, we recommend vacuuming without the motorized
floor tool and consulting with your flooring manufacturer.
1
12
11
10
9
8
7
6
5
4
3
2
4 hrs
clik
clik
Eco
Med Boost Wet
Eco
Med
Boost Wet
Eco Med
Boost
Wet
Getting started
Three power modes
You can cycle between three power modes, depending on floor type and the
level of suction needed, using the Mode button.
Eco mode: For longer, lighter cleans
Medium mode: For regular cleaning
Boost mode: For stronger suction
Clean awkward spaces
Remove the wand and connect your chosen tool directly to the inlet pipe
to use the vacuum as a handheld.
Mode select button
Power on/off button
Operating your machine
There are two easy-to-use buttons on the machine. The top button turns your
vacuum on and off, while the lower button changes power mode.
1
12
11
10
9
8
7
6
5
4
3
2
4 hrs
Charging your machine
Fully charge your machine before your first use. Connect to the charger
either directly or in the dock.
A full charge will take approximately 4 hours. While your battery is charging,
the LED will flash to demonstrate the level of charge. Once your machine is
fully charged, the light will turn off.
Push the Battery release button on the handle and slide the battery off your
machine. Align your second battery with the handle and slide it in. Push
firmly until it clicks into place.
Battery LED
Machine LED (Mode button)
Pulsing blue Machine is charging
No light Machine is fully charged
Flashing blue Battery fault
Solid blue, green or red Normal operation
Flashing blue, green or red Battery low
No light Battery empty
Solid orange light Motor fault
Flashing orange light Incompatible tool
Flashing white light Cyclone not fitted correctly
Changing your battery
clik
clik
Emptying your bin
Empty as soon as the dirt reaches the top level – don’t overfill. Using your
machine when the dirt is above the top line may affect the performance and
require more frequent filter washing.
Minimi
ze dust contact
Cover your bin tightly in a dust-proof bag while you empty. Remove the bin
carefully, seal the bag tightly and dispose.
Close the bin
Push down on the cyclone until it slides into position. Push the bin base
upwards until it closes securely.
Release the dirt
Remove the wand from your machine.
Hold your machine over a bin and pull the bin release catch upwards.
The cyclone will slide up and the bin base will open.
2
3
2
1
1
Cleaning your bin
Empty your bin as soon as the dirt reaches the top mark.
You may need to clean the filter more often if you use your machine with
a full bin.
Empty your bin
Remove the wand from your machine.
Hold your machine over a bin and pull the bin release catch upwards.
The cyclone will slide up and the bin base will open.
Remove the cyclone
Pull the bin release catch upwards. The cyclone will slide up and the bin base
will open.
Locate the cyclone release button behind the cyclone and push to remove the
cyclone from your machine.
Remove the bin
Pull back on the red catch located on the base, slide the bin down and pull it
off your machine.
Clean the bin
Wipe your bin with a damp, lint-free cloth. Don’t put the bin in a dishwasher
or use detergents, polishes or air fresheners.
Make sure the bin is completely dry before replacing.
Replace the bin
Align the tabs on the bin with the grooves on the main body and slide it
upwards until it clicks into place.
Replace the cyclone
Slide the cyclone into the grooves of the main body and push down until it
is in position.
Push the bin base up until it clicks firmly shut.
Clearing blockages
Your machine is fitted with an automatic cut-out. If any part of it is blocked,
your machine’s motor will pulse and won’t function until the blockage has
been cleared.
Disconnect your machine from the charger before looking for blockages.
Be careful not to touch the trigger and be aware of sharp objects.
Leave your machine to cool down before looking for blockages.
Don’t use your machine when looking for blockages as this could
cause injury.
12
11
10
9
8
7
6
5
4
3
2
1
24
hrs
12
11
10
9
8
7
6
5
4
3
2
1
24
hrs
12
11
10
9
8
7
6
5
4
3
2
1
24
hrs
12
11
10
9
8
7
6
5
4
3
2
1
24
hrs
12
11
10
9
8
7
6
5
4
3
2
1
24
hrs
Washing the Pre-filter
Remove your filter
Lift the filter out of the top of the cyclone.
Tap to remove excess dust and debris.
Wash your filter
Hold the open end of the filter under a running tap, until the water runs clear.
Turn the filter upside down and tap it to remove excess water.
Run water over the outside of the filter until the water runs clear.
Squeeze and twist with both hands to make sure the excess water is removed.
Dry your filter
Leave your filter to dry for at least 24 hours in a well-ventilated, warm place.
Do not dry your filter in a tumble-dryer or near a naked flame.
Important: your filter must be completely dry before you put it back into the
machine. Your machine could be damaged if used with a damp filter.
Refit your filter
Align the arrow on the top of the filter with the bin release button.
Push down to fit securely in place.
*Small details may vary
12
11
10
9
8
7
6
5
4
3
2
1
24
hrs
12
11
10
9
8
7
6
5
4
3
2
1
24
hrs
12
11
10
9
8
7
6
5
4
3
2
1
24
hrs
12
11
10
9
8
7
6
5
4
3
2
1
24
hrs
Washing the Post-filter
Twist off your filter
Twist your filter anti-clockwise and pull it away from your machine.
Wash your filter
Wash the inside of the filter under cold, running water, rotating the filter
to make sure all of the inside is clean.
Repeat until the water runs clear.
Shake out the water
Empty the filter and shake firmly to remove excess water.
Keep shaking it until there’s no water coming from the filter.
Dry your filter
Place your filter, with the open end facing up, to dry.
Leave your filter to dry for at least 24 hours in a well-ventilated, warm place.
Do not dry your filter in a tumble-dryer or near a naked flame.
Important: your filter must be completely dry before you put it back into the
machine. Your machine could be damaged if used with a damp filter.
Replace your filter
Place your filter on your machine, aligned in the open position.
Twist clockwise until it clicks securely into position.
*Small details may vary
Clearing obstructions from your
Motorbar™ cleaner head
Your Motorbar™ cleaner head doesn’t have a washable brush bar.
To maintain optimum performance, check your brush bar regularly
and clear any obstructions.
Make sure your machine is disconnected from the charger and take
care not to touch the power button.
Remove your brush bar
Don’t put any part of your machine in a dishwasher or use detergents,
polishers or air fresheners.
Press the cleaner head release button on the end of the wand. Place the
cleaner head upside down.
Use a coin to unlock the end cap.
Twist the end cap and remove it from your brush bar. Don’t wash
the end cap.
Slide your brush bar out of the cleaner head.
Look for obstructions
Clear any debris from your brush bar.
Check inside the cleaner head and remove any debris or blockages.
Your Motorbar™ cleaner head and brush bar aren’t washable. Wipe over with
a damp lint-free cloth.
Replace your brush bar
Push the end cap back on to your brush bar and slide it back into the
cleaner head.
Turn the end cap clockwise into the locked position.
Your cleaner head isn’t washable and should only be wiped over with
a damp lint-free cloth.
Clearing blockages from your
M
ini motorized tool
Your Mini motorized tool doesn’t have a washable brush bar. To maintain
optimum performance, check your brush bar regularly and clear any
obstructions.
Make sure your machine is disconnected from the charger and take care not
to touch the power button.
Remove the brush bar
Don’t put any part of your machine in a dishwasher or use detergents,
polishers or air fresheners.
Use a coin to unlock the end cap.
Twist the end cap and remove it from your brush bar. Don’t wash
the end cap.
Slide your brush bar out of the cleaner head.
Look for obstructions
Clear any debris from your brush bar.
Check inside the cleaner head and remove any debris or blockages.
Your Mini motorized tool and brush bar aren’t washable. Wipe over with a
damp lint-free cloth.
Replace your brush bar
Push the end cap back on to your brush bar and slide it back into the cleaner
head.
Turn the end cap clockwise into the locked position.
Your cleaner head isn’t washable and should only be wiped over with
a damp lint-free cloth.
clik
clik
Motorbar™ cleaner head
Cleaning your
tools
Don’t put any part of your machine in a dishwasher or use detergents,
polishes or air fresheners.
Wipe with a damp, lint-free cloth, without touching the connector end.
Make sure your tools are completely dry before using.
Crevice tool
Do not wash any cleaner head or motorized tool. They contain electronic
components that could be compromised by exposure to water, detergents,
polishes or air fresheners.
Crevice tool
Mini motorized
tool
Looking after your machine
To always get the best performance from your machine, it’s important to
clean it regularly and check for blockages.
Da
y-to-day machine care
To get the best performance from your machine, it’s important to clean
it regularly.
If your machine is dusty, wipe with a damp lint-free cloth.
Look after your battery
For best performance and battery life, only use MAX mode when needed.
Your battery is designed to charge on the dock and stops charging when
complete, so returning the machine to the dock after use helps to maintain
battery life.
Your machine won’t operate or charge if the ambient temperature is below
5°C (41°F). This is designed to protect both the motor and battery.
Where to find your machine’s serial number
The serial number is printed on the main body of the machine, behind the
back of the clear bin.
Use the serial number to register your machine.
For more information and support videos for your machine,
go online: www.dysoncanada/support
