ZKTeco REVFACE15

Product's Documents

Below are documents related to this product, you can read online or download:
User Manual
  • PDF RevFace15 User Manual 20230110 User Manual 4.99MB 2023-02-13 - (English) Read Online | Download pdf
  • PDF RevFace15 QSG Quick Use Guide 8.35MB 2023-02-13 - (English) Download
Specification
  • PDF RevFace15 Datasheet 202406 Datasheet 995.23KB 2024-06-26 - (English) Download
Installation Instruction
  • PDF RevFace15 Installation Guide 20210625 Installation Guide 3.74MB 2021-08-06 - (English) Download
REVFACE15 photo

PDF RevFace15 User Manual 20230110 User Manual 4.99MB 2023-02-13

This is the main product document for model REVFACE15.

The file format is pdf, 94 pages, you can download this manual here .

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Product Name and Model Number User Manual
Page | 1 Copyright©2020 ZKTECO CO., LTD. All rights reserved.
Thank you for choosing our product. Please read the instructions carefully
before operation. Follow these instructions to ensure that the product is
functioning properly. The images shown in this manual are for illustrative
purposes only.
For further details, please visit our Company’s website
www.zkteco.com.
User Manual
RevFace15
Date: January 2023
Doc Version: 1.1
English
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RevFace15 User Manual
Page | 1 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Copyright © 2023 ZKTECO CO., LTD. All rights reserved.
Without the prior written consent of ZKTeco, no portion of this manual can be copied or forwarded in any
way or form. All parts of this manual belong to ZKTeco and its subsidiaries (hereinafter the "Company" or
"ZKTeco").
Trademark
is a registered trademark of ZKTeco. Other trademarks involved in this manual are owned by
their respective owners.
Disclaimer
This manual contains information on the operation and maintenance of the ZKTeco equipment. The
copyright in all the documents, drawings, etc. in relation to the ZKTeco supplied equipment vests in and is
the property of ZKTeco. The contents hereof should not be used or shared by the receiver with any third
party without express written permission of ZKTeco.
The contents of this manual must be read as a whole before starting the operation and maintenance of the
supplied equipment. If any of the content(s) of the manual seems unclear or incomplete, please contact
ZKTeco before starting the operation and maintenance of the said equipment.
It is an essential pre-requisite for the satisfactory operation and maintenance that the operating and
maintenance personnel are fully familiar with the design and that the said personnel have received
thorough training in operating and maintaining the machine/unit/equipment. It is further essential for the
safe operation of the machine/unit/equipment that personnel have read, understood and followed the
safety instructions contained in the manual.
In case of any conflict between terms and conditions of this manual and the contract specifications,
drawings, instruction sheets or any other contract-related documents, the contract conditions/documents
shall prevail. The contract specific conditions/documents shall apply in priority.
ZKTeco offers no warranty, guarantee or representation regarding the completeness of any information
contained in this manual or any of the amendments made thereto. ZKTeco does not extend the warranty
of any kind, including, without limitation, any warranty of design, merchantability or fitness for a particular
purpose.
ZKTeco does not assume responsibility for any errors or omissions in the information or documents which
are referenced by or linked to this manual. The entire risk as to the results and performance obtained from
using the information is assumed by the user.
ZKTeco in no event shall be liable to the user or any third party for any incidental, consequential, indirect,
special, or exemplary damages, including, without limitation, loss of business, loss of profits, business
interruption, loss of business information or any pecuniary loss, arising out of, in connection with, or
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RevFace15 User Manual
Page | 2 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
relating to the use of the information contained in or referenced by this manual, even if ZKTeco has been
advised of the possibility of such damages.
This manual and the information contained therein may include technical, other inaccuracies or
typographical errors. ZKTeco periodically changes the information herein which will be incorporated into
new additions/amendments to the manual. ZKTeco reserves the right to add, delete, amend or modify the
information contained in the manual from time to time in the form of circulars, letters, notes, etc. for better
operation and safety of the machine/unit/equipment. The said additions or amendments are meant for
improvement /better operations of the machine/unit/equipment and such amendments shall not give any
right to claim any compensation or damages under any circumstances.
ZKTeco shall in no way be responsible (i) in case the machine/unit/equipment malfunctions due to any
non-compliance of the instructions contained in this manual (ii) in case of operation of the
machine/unit/equipment beyond the rate limits (iii) in case of operation of the machine and equipment in
conditions different from the prescribed conditions of the manual.
The product will be updated from time to time without prior notice. The latest operation procedures and
relevant documents are available on http://www.zkteco.com.
If there is any issue related to the product, please contact us.
ZKTeco Headquarters
Address ZKTeco Industrial Park, No. 32, Industrial Road,
Tangxia Town, Dongguan, China.
Phone +86 769 - 82109991
Fax +86 755 - 89602394
For business related queries, please write to us at: sales@zkteco.com.
To know more about our global branches, visit www.zkteco.com.
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RevFace15 User Manual
Page | 3 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
About the Company
ZKTeco is one of the world’s largest manufacturer of RFID and Biometric (Fingerprint, Facial, Finger-vein)
readers. Product offerings include Access Control readers and panels, Near & Far-range Facial Recognition
Cameras, Elevator/floor access controllers, Turnstiles, License Plate Recognition (LPR) gate controllers and
Consumer products including battery-operated fingerprint and face-reader Door Locks. Our security
solutions are multi-lingual and localized in over 18 different languages. At the ZKTeco state-of-the-art
700,000 square foot ISO9001-certified manufacturing facility, we control manufacturing, product design,
component assembly, and logistics/shipping, all under one roof.
The founders of ZKTeco have been determined for independent research and development of biometric
verification procedures and the productization of biometric verification SDK, which was initially widely
applied in PC security and identity authentication fields. With the continuous enhancement of the
development and plenty of market applications, the team has gradually constructed an identity
authentication ecosystem and smart security ecosystem, which are based on biometric verification
techniques. With years of experience in the industrialization of biometric verifications, ZKTeco was
officially established in 2007 and now has been one of the globally leading enterprises in the biometric
verification industry owning various patents and being selected as the National High-tech Enterprise for 6
consecutive years. Its products are protected by intellectual property rights.
About the Manual
This manual introduces the operations of RevFace15.
All figures displayed are for illustration purposes only. Figures in this manual may not be exactly consistent
with the actual products.
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RevFace15 User Manual
Page | 4 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Document Conventions
Conventions used in this manual are listed below:
GUI Conventions
For Software
Convention Description
Bold font Used to identify software interface names e.g., OK, Confirm, Cancel.
>
Multi-level menus are separated by these brackets. For example, File > Create >
Folder.
For Device
Convention Description
< >
Button or key names for devices. For example, press <OK>.
[ ]
Window names, menu items, data table, and field names are inside square
brackets. For example, pop up the [New User] window.
/
Multi-
level menus are separated by forwarding slashes. For example,
[File/Create/Folder].
Symbols
Convention Description
This represents a note that needs to pay more attention to.
The general information which helps in performing the operations faster.
The information which is significant.
Care taken to avoid danger or mistakes.
The statement or event that warns of something or that serves as a cautionary
example.
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RevFace15 User Manual
Page | 5 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Table of Contents
1 SAFETY MEASURES ......................................................................................................................... 7
2 OVERVIEW ...................................................................................................................................... 10
3 INSTRUCTION FOR USE ................................................................................................................. 11
STANDING POSITION, POSTURE AND FACIAL EXPRESSION ............................................................................................................... 11 3.1
FACE REGISTRATION ............................................................................................................................................................................. 12 3.2
STANDBY INTERFACE ............................................................................................................................................................................ 13 3.3
VIRTUAL KEYBOARD ............................................................................................................................................................................. 14 3.4
VERIFICATION MODE ............................................................................................................................................................................ 15 3.5
3.5.1 FACIAL VERIFICATION ................................................................................................................................................................................ 15
3.5.2 MULTI-FACE VERIFICATION ...................................................................................................................................................................... 18
3.5.3 CARD VERIFICATION ................................................................................................................................................................................... 21
3.5.4 PASSWORD VERIFICATION ........................................................................................................................................................................ 23
4 MAIN MENU ................................................................................................................................... 26
5 USER MANAGEMENT ..................................................................................................................... 27
USER REGISTRATION ............................................................................................................................................................................. 27 5.1
5.1.1 USER ID AND NAME .................................................................................................................................................................................... 27
5.1.2 USER ROLE ..................................................................................................................................................................................................... 28
5.1.3 FACE ................................................................................................................................................................................................................. 28
5.1.4 PASSWORD .................................................................................................................................................................................................... 29
5.1.5 PROFILE PHOTO ........................................................................................................................................................................................... 30
5.1.6 ACCESS CONTROL ROLE ............................................................................................................................................................................ 30
SEARCH USER........................................................................................................................................................................................ 31 5.2
EDIT USER ............................................................................................................................................................................................. 32 5.3
DELETE USER ........................................................................................................................................................................................ 32 5.4
DISPLAY STYLE ..................................................................................................................................................................................... 33 5.5
6 USER ROLE ..................................................................................................................................... 34
7 COMMUNICATION SETTINGS ....................................................................................................... 36
NETWORK SETTINGS ............................................................................................................................................................................. 36 7.1
SERIAL COMM ....................................................................................................................................................................................... 37 7.2
PC CONNECTION .................................................................................................................................................................................. 38 7.3
WIRELESS NETWORK ............................................................................................................................................................................ 38 7.4
CLOUD SERVER SETTINGS .................................................................................................................................................................... 41 7.5
WIEGAND SETUP .................................................................................................................................................................................. 41 7.6
7.6.1 WIEGAND INPUT .......................................................................................................................................................................................... 42
7.6.2 WIEGAND OUTPUT ...................................................................................................................................................................................... 44
NETWORK DIAGNOSIS .......................................................................................................................................................................... 45 7.7
8 SYSTEM SETTINGS ......................................................................................................................... 46
DATE AND TIME .................................................................................................................................................................................... 47 8.1
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ACCESS LOGS SETTING AND ATTENDANCE ........................................................................................................................................ 48 8.2
FACE PARAMETERS ............................................................................................................................................................................... 50 8.3
DETECTION MANAGEMENT ................................................................................................................................................................. 54 8.4
DEVICE TYPE SETTINGS ........................................................................................................................................................................ 55 8.5
SECURITY SETTINGS .............................................................................................................................................................................. 56 8.6
FACTORY RESET .................................................................................................................................................................................... 56 8.7
9 PERSONALIZE SETTINGS ............................................................................................................... 58
INTERFACE SETTINGS ............................................................................................................................................................................ 58 9.1
VOICE SETTINGS.................................................................................................................................................................................... 59 9.2
BELL SCHEDULES .................................................................................................................................................................................. 60 9.3
PUNCH STATES OPTIONS ..................................................................................................................................................................... 61 9.4
SHORTCUT KEY MAPPINGS .................................................................................................................................................................. 62 9.5
10 DATA MANAGEMENT .................................................................................................................... 64
DELETE DATA ....................................................................................................................................................................................... 64 10.1
11 ACCESS CONTROL ......................................................................................................................... 67
ACCESS CONTROL OPTIONS ................................................................................................................................................................ 68 11.1
TIME RULE SETTING AND TIME SCHEDULE ......................................................................................................................................... 71 11.2
HOLIDAYS ............................................................................................................................................................................................. 73 11.3
ACCESS GROUPS .................................................................................................................................................................................. 74 11.4
COMBINED VERIFICATION .................................................................................................................................................................... 75 11.5
ANTI-PASSBACK SETUP ........................................................................................................................................................................ 76 11.6
DURESS OPTIONS ................................................................................................................................................................................. 77 11.7
12 ATTENDANCE SEARCH .................................................................................................................. 79
13 PRINT SETTINGS ............................................................................................................................ 81
PRINT DATA FIELD SETTINGS............................................................................................................................................................... 81 13.1
PRINT OPTIONS SETTINGS.................................................................................................................................................................... 82 13.2
14 AUTOTEST ...................................................................................................................................... 83
15 SYSTEM INFORMATION ................................................................................................................ 84
16 CONNECT TO ZKBIOACCESS IVS SOFTWARE ............................................................................... 85
SET THE COMMUNICATION ADDRESS ................................................................................................................................................. 85 16.1
ADD DEVICE ON THE SOFTWARE ......................................................................................................................................................... 86 16.2
ADD PERSONNEL ON THE SOFTWARE ................................................................................................................................................. 87 16.3
APPENDIX 1 ............................................................................................................................................... 88
REQUIREMENTS OF LIVE COLLECTION AND REGISTRATION OF VISIBLE LIGHT FACE IMAGES................................................................... 88
REQUIREMENTS FOR VISIBLE LIGHT DIGITAL FACE IMAGE DATA ............................................................................................................... 89
APPENDIX 2 ............................................................................................................................................... 90
PRIVACY POLICY ............................................................................................................................................................................................ 90
ECO-FRIENDLY OPERATION ........................................................................................................................................................................... 92
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1 Safety Measures
The below instructions intend to ensure that the user can use the product correctly to avoid danger or
property loss. The following precautions are to keep users safe and prevent any damage. Please read
carefully before installation.
Noncompliance with instructions could lead to product damage or physical injury (may even cause
death).
1. Read, follow, and retain instructions - All safety and operational instructions must be properly
read and followed before bringing the device into service.
2. Do not ignore warnings - Adhere to all warnings on the unit and in the operating instructions.
3. Accessories - Use only manufacturer-recommended or product-sold accessories. Please do not use
any other components other than manufacturer suggested materials.
4. Precautions for the installation Do not place this device on an unstable stand or frame. It may
fall and cause serious injury to persons and damage to the device.
5. Service - Do not try to service this unit yourself. Opening or removing covers may expose you to
hazardous voltages or other hazards.
6. Damage requiring service - Disconnect the system from the Mains AC or DC power source and
refer service personnel under the following conditions:
When cord or connection control is affected.
When the liquid spilled, or an item dropped into the system.
If exposed to water or due to inclement weather (rain, snow, and more).
If exposed to water or due to inclement weather (rain, snow, and more).
Just change controls defined in operating instructions. Improper adjustment of the controls may
result in damage and involve a qualified technician to return the device to normal operation.
And do not connect multiple devices to one power adapter as adapter overload can cause over-heat
or fire hazard.
7. Replacement parts - When replacement parts are needed, service technicians must only use
replacement parts provided by the supplier. Unauthorized substitutes can result in a burn, shock, or
other hazards.
8. Safety check - On completion of service or repair work on the unit, ask the service technician to
perform safety checks to ensure proper operation of the device.
9. Power sources - Operate the system only from the label's power source form. If the sort of AC
adapter to use is unclear, call your dealer.
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10. Lightning - Can install external lightning conductors to protect against electrical storms. It stops
power-ups from destroying the system.
Recommended installing the devices in areas with limited access.
Electrical Safety
Before connecting an external cable to the device, complete grounding properly, and set up
surge protection; otherwise, static electricity will damage the mainboard.
Make sure that the power has been disconnected before you wire, install, or dismantle the
device.
Ensure that the signal connected to the device is a weak-current (switch) signal; otherwise,
components of the device will get damaged.
Ensure that the standard voltage applicable in your country or region is applied. If you are not
sure about the endorsed standard voltage, please consult your local electric power company.
Power mismatch may cause a short circuit or device damage.
In the case of power supply damage, return the device to the professional technical personnel
or your dealer for handling.
To avoid interference, keep the device far from high electromagnetic radiation devices, such as
generators (including electric generators), radios, televisions, (especially CRT) monitors, or
speakers.
Operation Safety
If smoke, odour, or noise rise from the device, turn off the power at once and unplug the power
cable, and then please contact the service centre.
Transportation and other unpredictable causes may damage the device’s hardware. Check
whether the device has any intense damage before installation.
If the device has major defects that you cannot solve, contact your dealer as soon as possible.
Dust, moisture, and abrupt temperature changes can affect the device's service life. You are
advised not to keep the device under such conditions.
Do not keep the device in a place that vibrates. Handle the device with care. Do not place heavy
objects on top of the device.
Do not apply rosin, alcohol, benzene, pesticides, and other volatile substances that may
damage the device enclosure. Clean the device accessories with a piece of soft cloth or a small
amount of cleaning agent.
If you have any technical questions regarding usage, contact certified or experienced technical
personnel.
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Note
Make sure whether the positive polarity and negative polarity of the DC 12V AC adapter is
connected correctly. A reverse connection may damage the device. It is not advisable to connect
the AC 24V AC adapter to the DC 12V input port.
Make sure to connect the wires following the positive polarity and negative polarity shown on the
device's nameplate.
The warranty service does not cover accidental damage, damage caused by mis-operation, and
damage due to independent installation or repair of the product by the user.
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2 Overview
RevFace15 uses the latest Computer Vision Technology. It supports facial verification with large capacity
and quick recognition and also improves security performance in all aspects.
It accepts touchless recognition technology and new functions namely Masked Individual Identification
which eliminates hygiene concerns effectively. It is also equipped with the ultimate Anti-Spoofing
algorithm for facial recognition against almost all types of fake photos and videos attack.
The terminal with mask detection is a perfect device to help reduce the spread of germs and help prevent
infections at each access point of any premises and public areas such as hospitals, factories, schools,
commercial buildings, stations during the recent global public health issue with its fast and accurate
masked individual identification functions during facial verification.
Features
Visible Light Facial Recognition.
Better hygiene with touchless biometric authentication and masked individual identification.
Anti-spoofing algorithm against printed photo attack (laser, color and B/W photos), videos attack
and 3D mask attack.
Multiple Verification Methods: Password / Face / Card.
Multi-face Verification.
Other Specifications
Mask detection.
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3 Instruction for Use
Before getting into the device features and functions, it is recommended to be familiar with the below
fundamentals.
Standing Position, Posture and Facial Expression 3.1
Recommended Standing Posture and Facial Expression
Note: Please keep your facial expression and standing posture natural while enrolment or
verification.
Standing Posture
Facial Expression
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Face Registration 3.2
Try to keep the face in the centre of the screen during registration. Please face towards the camera and
stay still during face registration. The screen should look like this:
Correct face registration and authentication method
Recommendation for registering a face
When registering a face, maintain a distance of 40cm to 80cm between the device and the face.
Be careful to keep your facial expression natural and not to change. (smiling, drawn face, wink,
etc.)
If you do not follow the instructions on the screen, the face registration may take a longer time or
may fail.
Be careful not to cover the eyes or eyebrows.
Do not wear hats, masks, sunglasses, or eyeglasses.
Be careful not to display two faces on the screen. Register one person at a time.
It is recommended for a user wearing glasses to register both faces with and without glasses.
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Recommendation for authenticating a face
Ensure that the face appears inside the guideline displayed on the screen of the device.
Sometimes, authentication may fail due to the change in the wearing glasses then the one used
while registration. In such a case, you may require authenticating your face with the previously
worn glasses. If your face was registered without glasses, you should authenticate your face
without glasses further.
If a part of the face is covered with a hat, a mask, an eye patch, or sunglasses, authentication may
fail. Do not cover the face, allow the device to recognize both the eyebrows and the face.
Standby Interface 3.3
After connecting the AC adapter, the following standby interface is displayed:
Tap to enter the User ID input interface.
When there is no Super Administrator set in the device, tap to go to the menu.
After adding a Super Administrator on the device, it requires the Super Administrator’s verification
before opening the menu functions.
Note: For the security of the device, it is recommended to register a super administrator the first time
you use the device.
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Virtual Keyboard 3.4
Note:
The device supports the input in Chinese language, English language, numbers, and symbols.
1. Tap [En] to switch to the English keyboard.
2. Press [123] to switch to the numeric and symbolic keyboard.
3. Tap [ABC] to return to the alphabetic keyboard.
4. Tap the input box, a virtual keyboard appears.
5. Tap [ESC] to exit the virtual keyboard.
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Verification Mode 3.5
3.5.1 Facial Verification
1:N Facial Verification
1. Conventional verification
In this verification mode, the device compares the collected facial images with all face data registered in
the device. The following is the pop-up prompt of a successful comparison result.
2. Enable mask detection
When the user enables the Enable Mask Detection function, the device identifies whether the user is
wearing a mask while verification or not. The following are the popups of the comparison result prompt
interface.
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1:1 Facial Verification
In this verification mode, the device compares the face captured by the camera with the facial template
related to the entered user ID. Press on the main interface and enter the 1:1 facial verification mode
and enter the user ID and tap [OK].
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If the user has registered card and password in addition to the face, and the verification method is set to
Password/Card/Face verification, the following screen will appear. Select the icon to enter the face
verification mode.
After successful verification, the prompt box displays "Successfully verified", as shown below:
If the verification is failed, it prompts "Please adjust your position! ".
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3.5.2 Multi-face Verification
1:N Multi-face Verification
1. Conventional verification
In this verification mode, the device compares the collected multi-person facial images with all the face
data registered in it. The device supports verification of up to 4 people at once. But the number of
verification results to be displayed on the right side can be configured. The following image shows the
pop-up prompt of a successful comparison result.
Tap System > Face > Face Identifying Settings > Identifying Mode > Multi-face Identifying > Count
to Display to set the number of the verification results to be displayed.
Note: The Count to Display can be set between 1 to 4.
2. Enable mask detection
When the user enables the Enable mask detection function, the device identifies whether the user is
wearing a mask while verification or not. The following are the popups of the comparison result prompt
interface.
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Note: Not wearing a mask is displayed as icon.
1:1 Multi-face Verification
In this verification mode, the device compares the face captured by the camera with the facial template
associated to the entered user ID. Press on the main interface and select the 1:1 facial verification
mode and enter the user ID and tap [OK].
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If the user has a registered password and card in addition to the face, and the verification method is set to
Password/Card/Face verification, the following screen will appear. Select the icon to enter the face
verification mode.
After the verification is successful, the prompt box will display the verification result, as shown in the figure
below:
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3.5.3 Card Verification
1:N Card Verification
This verification mode compares the card number in the Card induction area with all the card number data
registered in the device; the following is the card verification screen.
1:1 Card Verification
Tap the button on the main screen to open the 1:1 Card verification mode.
1. Input the user ID and tap [OK].
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If an employee registers face and password in addition to card, and the verification method is set to
Password/Face/Card, the following screen will appear. Select the icon to enter the card verification
mode.
2. Swipe the card above the card area (the card must be registered first).
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Successful Verification: Failed Verification:
3.5.4 Password Verification
The device compares the entered password with the registered password of the given User ID.
Tap the button on the main screen to enter the 1:1 password verification mode. Then, input the user
ID and press [OK].
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If the user has registered card and face in addition to a password, and the verification method is set to
Password/Card/Face verification, the following screen will appear. Select the icon to enter password
verification mode.
Input the password and press [OK].
Following are the display screen after entering a correct password and a wrong password respectively.
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Successful Verification: Failed Verification:
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4 Main Menu
Press on the Standby interface to enter the Main Menu, the following screen will be displayed:
Function Description
Menu Descriptions
User Mgt.
To Add, Edit, View, and Delete information of a User.
User Role
To set the permission scope of the custom role and enroller for the users, that is, the
rights to operate the system.
COMM.
To set the relevant parameters of Network, Serial Comm., PC Connection, Wireless
Network, Cloud Server, Wiegand and Network Diagnosis.
System
To set the parameters related to the system, including Date & Time, Access Logs
Settings/Attendance, Face, Resetting to factory settings, Security Settings, Device
Type Setting and Detection Management.
Personalize
To customize settings of User Interface, Voice, Bell Schedules, Punch State Options
and Shortcut Key Mappings settings.
Data Mgt.
To delete all relevant data in the device.
Access Control
To set the parameters of the lock and the relevant access control device including
options like Time schedule, Holiday Settings, Combine Verification, Anti-Passback
Setup, and Duress Option Settings.
Attendance
Search
To query the specified Event Logs, ch
eck Attendance Photos and Blocklist
attendance photos.
Print
To set printing information and functions (if printer is connected to the device).
Autotest
To automatically test whether each module functions properly, including the LCD
Screen, Audio, Camera, and real-time clock.
System Info
To view Data Capacity and Device and Firmware information of the current device.
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5 User Management
User Registration 5.1
Tap User Mgt. on the main menu.
5.1.1 User ID and Name
Tap New User and enter the User ID and Name.
Note:
1. A name can take up to 34 characters.
2. The user ID may contain 1-9 digits by default.
3. You can modify your ID during the initial registration but not after registration.
4. If a message "Duplicated!" pops up, you must choose another ID as the entered User ID already
exists.
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5.1.2 User Role
On the New User interface, tap on User Role to set the user’s duty as either Normal User or Super Admin.
Super Admin: The Super Administrator owns all management privileges in the Device.
Normal User: If the Super Admin is registered already in the device, then the Normal Users will not
have the privilege to manage the system and can only access authentication verifications.
User Defined Roles: The Normal User can also be assigned custom roles with User Defined Role.
The user can be permitted to access several menu options as required.
Note: If the selected user role is the Super Admin, the user must pass the identity authentication to
access the main menu. The authentication is based on the authentication method(s) that the super
administrator has registered.
5.1.3 Face
Tap Face in the New User interface to enter the face registration page.
Please face towards the camera and position yourself such that your face image fits inside the white
guiding box and stay still during face registration.
A progress bar shows up while registering the face and the "Enrolled Successfully" message is
displayed as the progress bar completes.
If the face is registered already then, the "Duplicate Face" message shows up. The registration
interface is as follows:
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5.1.4 Password
Tap Password in the New User interface to enter the password registration page.
On the Password interface, enter the required password and re-enter to confirm it and tap OK.
If the re-entered password is different from the initially entered password, then the device prompts
the message as "Password not match!", where the user needs to re-confirm the password again.
Note: The password may contain 1 to 8 digits by default.
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5.1.5 Profile Photo
Tap on Profile Photo in the New User interface to go to the Profile Photo registration page.
When a user registered with a photo authenticates successfully, the user's registered photo is
displayed.
Tap Profile Photo to open the device’s camera, then tap the camera icon to take a photo. The
captured photo is displayed on the top left corner of the screen and the camera opens up again to
take another photo, after taking the initial photo.
Note: While registering a face, the system automatically captures a picture as a profile photo. If you do
not register a profile photo, the system automatically sets the picture captured while registration as the
default photo.
5.1.6 Access Control Role
The Access Control Role sets the door access privilege for each user. It includes the access group,
verification mode and also facilitates setting the group access time-period.
Tap Access Control Role > Access Group to assign the registered users to different groups for
better management. New users belong to Group 1 by default and can be reassigned to other groups.
The device supports up to 99 Access Control groups.
Tap Time Period, to select the time to use.
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Search User 5.2
On the Main Menu, tap User Mgt., and then tap All Users to search a User.
On the All Users interface, tap on the search bar on the user’s list to enter the required retrieval
keyword (where the keyword may be the user ID, surname, or full name) and the system will search
for the related user information.
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Edit User 5.3
On the All Users interface, tap on the required user from the list and tap Edit to edit the user information.
Note: The process of editing the user information is the same as adding a new user, except that the
User ID cannot be modified when editing a user. The process in detail refers to "5.1 User Registration".
Delete User 5.4
On the All Users interface, tap on the required user from the list and tap Delete to delete the user or
specific user information from the device. On the Delete interface, tap on the required operation and then
tap OK to confirm the deletion.
Delete Operations
Delete User: Deletes all the user information (deletes the selected User as a whole) from the Device.
Delete Face Only: Deletes the Face information of the selected user.
Delete Password Only: Deletes the password information of the selected user.
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Display Style 5.5
On the Main Menu, tap User Mgt., and then tap Display Style to enter Display Style setting interface.
All the Display Styles are shown as below:
Single Line
Multiple Line
Mixed Line
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6 User Role
User Role facilitates to assign some specific permissions to certain users, based on the requirement.
On the Main menu, tap User Role, and then tap on the User Defined Role to set the user defined
permissions.
The permission scope of the custom role can be set up to 3 roles, that is, the custom operating scope
of the menu functions of the user.
On the User Defined Role interface, toggle Enable Defined Role to enable or disable the user
defined role.
Tap on Name and enter the custom name of the role.
Then, tap on Define User Role and select the required privileges to assign to the new role, and then
tap on the Return button.
During privilege assignment, the main menu function names will be displayed on the left and its
sub-menus will be listed on its right.
First tap on the required Main Menu function name, and then select its required sub-menus from
the list.
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Note: If the User Role is enabled for the Device, tap on User Mgt. > New User > User Role to assign
the created roles to the required users. But if there is no super administrator registered in the Device, then
the device will prompt "Please enroll super admin first!" when enabling the User Role function.
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7 Communication Settings
Communication Settings are used to set the parameters of the Network, Serial Comm, PC connection, Wireless
Network, Cloud server, and Wiegand, Network Diagnosis.
Tap COMM. on the main menu.
Network Settings 7.1
When the device needs to communicate with a PC over the Ethernet, you need to configure network
settings and ensure that the device and the PC connect to the same network segment.
Tap Ethernet on the Comm. Settings interface to configure the settings.
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Function Description
Function Name Descriptions
IP Address
The default IP address is 192.168.1.201. It can be modified according to the
network availability.
Subnet Mask
The default Subnet Mask is 255.255.255.0. It can be modified according to
the network availability.
Gateway
The default Gateway address is 0.0.0.0. It can be modified according to the
network availability.
DNS
The default DNS address is 0.0.0.0. It can be modified according to the
network availability.
TCP COMM. Port
The default TCP COMM Port value is 4370. It can be modified according to
the network availability.
DHCP
Dynamic Host Configuration Protocol dynamically allocates IP addresses for
clients via server.
Display in Status Bar
Toggle to set whether to display the network icon on the status bar.
Serial Comm 7.2
Serial Comm function establishes communication with the device through a serial port (RS232/ Printer/
RS485/ Master Unit).
Tap Serial Comm. on the Comm. Settings interface.
Function Description
Function Name Descriptions
Serial Port
No Using: No communication with the device through the serial port.
RS232(PC): Communicates with the device through the RS232 serial port.
Print Function: The device can be connected to the printer when RS485
enables the print function.
RS485(PC): Communicates with the device through the RS485 serial port.
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Master Unit: When RS485 is used as the function of "Master unit", it can be
connected to a card reader.
Baud Rate
There are 4 baud rate options at which the data communicates with PC. They
are: 115200 (default), 57600, 38400, and 19200.
The higher is the baud rate, the faster is the communication speed, but also the
less reliable.
Hence, a higher baud rate can be used when the communication distance is
short; when the communication distance is long, choosing a lower baud rate is
more reliable.
PC Connection 7.3
Comm Key facilitates to improve the security of data by setting the communication between the device
and the PC. Once the Comm Key is set, a password is required to connect the device to the PC software.
Tap PC Connection on the Comm. Settings interface to configure the communication settings.
Function Description
Function Name Descriptions
Comm Key
The default password is 0 and can be changed.
The Comm Key can contain 1-6 digits.
Device ID
It is the identification number of the device, which ranges between 1 and 254.
If the communication method is RS232/RS485, you need to input this device ID
in the software communication interface.
Wireless Network 7.4
The device provides a WiFi module, which can be built-in within the device module or can be externally
connected.
The WiFi module enables data transmission via WiFi (Wireless Fidelity) and establishes a wireless network
environment. WiFi is enabled by default in the device. If you don't need to use the WiFi network, you can
toggle the WiFi to disable the button.
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Tap Wireless Network on the Comm. Settings interface to configure the Wi-Fi settings.
Searching the WiFi Network
WiFi is enabled in the device by default. Toggle the button to enable or disable WiFi.
Once the WiFi is turned on, the device will search for the available Wi-Fi within the network range.
Tap on the required WiFi name from the available list and input the correct password in the
password interface, and then tap Connect to WIFI (OK).
When the WiFi is connected successfully, the initial interface will display the WiFi logo.
WiFi Enabled: Tap on the required
network from the searched
network list.
Tap on the password field to enter
the password and tap on Connect
to WIFI (OK).
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Adding WiFi Network Manually
The WiFi can also be added manually if the required WiFi does not show on the list.
Note: After successfully adding the WiFi manually, follow the same process to search for the added
WiFi name. Click here to view the process to search the WiFi network.
Advanced Setting
On the Wireless Network interface, tap on Advanced to set the relevant parameters as required.
Function Description
Function Name Description
DHCP
Dynamic Host Configuration Protocol (DHCP) dynamically allocates IP addresses
to network clients. If the DHCP is enabled, then the IP cannot be set manually.
IP Address
The IP address for the WiFi
network, the default is 0.0.0.0. It can be modified
according to the network availability.
Subnet Mask
The default Subnet Mask of the WiFi network is 255.255.255.0. It can be modified
according to the network availability.
Gateway
The default Gateway address is 0.0.0.0. It can be modified according to the
network availability.
Tap on Add WIFI Network to add
the WIFI manually.
On this interface, enter the WiFi
network parameters. (The added
network must exist.)
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Cloud Server Settings 7.5
Tap Cloud Server Setting son the Comm. Settings interface to connect with the ADMS server.
Function Description
Function Name Description
Enable
Domain
Name
Server Address
Once this mode is turned ON, the domain name mode "http://... "
will be used, such as http://www.XYZ.com, while "XYZ" denotes the
domain name.
Disable
Domain
Name
Server Address
The IP address of the ADMS server.
Server Port
Port used by the ADMS server.
Enable Proxy Server
The IP address and the port number of the proxy server is set
manually when the proxy is enabled.
HTTPS
Based on HTTP, transmission encryption and identity
authentication ensure the security of the transmission process.
Wiegand Setup 7.6
It is used to set the Wiegand input and output parameters.
Tap Wiegand Setup on the Comm. Settings interface to set the Wiegand input and output parameters.
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7.6.1 Wiegand input
Function Description
Function Name Descriptions
Wiegand Format
Its value can be 26Bits, 34 Bits, 36 Bits, 37 Bits, 50 Bits and 64Bits.
Wiegand Bits
The number of bits of the Wiegand data.
Pulse Width(us)
The value of the pulse width sent by Wiegand is 100 microseconds by default, which
can be adjusted within the range of 20 to 400 microseconds.
Pulse
Interval(us)
The default value is 1000 microseconds and can be adjusted within the range of 200
to 20000 microseconds.
ID Type
Select between the User ID and card number.
Various Common Wiegand Format Description:
Wiegand Format Description
Wiegand26
ECCCCCCCCCCCCCCCCCCCCCCCCO
It consists of 26 bits of binary code. The 1
st
bit is the even parity bit of the 2
nd
to 13
th
bits, while the 26
th
bit is the odd parity bit of the 14
th
to 25
th
bits. The 2
nd
to 25
th
bits
is the card numbers.
Wiegand26a
ESSSSSSSSCCCCCCCCCCCCCCCCO
It consists of 26 bits of binary code. The 1
st
bit is the even parity bit of the 2
nd
to 13
th
bits, while the 26
th
bit is the odd parity bit of the 14
th
to 25
th
bits. The 2
nd
to 9
th
bits is
the site codes, while the 10
th
to 25
th
bits are the card numbers.
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Wiegand34
ECCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCO
It consists of 34 bits of binary code. The 1
st
bit is the even parity bit of the 2
nd
to 17
th
bits, while the 34
th
bit is the odd parity bit of the 18
th
to 33
rd
bits. The 2
nd
to 25
th
bits
is the card numbers.
Wiegand34a
ESSSSSSSSCCCCCCCCCCCCCCCCCCCCCCCCO
It consists of 34 bits of binary code. The 1
st
bit is the even parity bit of the 2
nd
to 17
th
bits, while the 34
th
bit is the odd parity bit of the 18
th
to 33
rd
bits. The 2
nd
to 9
th
bits is
the site codes, while the 10
th
to 25
th
bits are the card numbers.
Wiegand36
OFFFFFFFFFFFFFFFFCCCCCCCCCCCCCCCCMME
It consists of 36 bits of binary code. The 1
st
bit is the odd parity bit of the 2
nd
to 18
th
bits, while the 36
th
bit is the even parity bit of the 19
th
to 35
th
bits. The 2
nd
to 17
th
bits
is the device codes. The 18
th
to 33
rd
bits is the card numbers, and the 34
th
to 35
th
bits
are the manufacturer codes.
Wiegand36a
EFFFFFFFFFFFFFFFFFFCCCCCCCCCCCCCCCCO
It consists of 36 bits of binary code. The 1
st
bit is the even parity bit of the 2
nd
to 18
th
bits, while the 36
th
bit is the odd parity bit of the 19
th
to 35
th
bits. The 2
nd
to 19
th
bits
is the device codes, and the 20
th
to 35
th
bits are the card numbers.
Wiegand37
OMMMMSSSSSSSSSSSSCCCCCCCCCCCCCCCCCCCE
It consists of 37 bits of binary code. The 1
st
bit is the odd parity bit of the 2
nd
to 18
th
bits, while the 37
th
bit is the even parity bit of the 19
th
to 36
th
bits. The 2
nd
to 4
th
bits is
the manufacturer codes. The 5
th
to 16
th
bits is the site codes, and the 21
st
to 36
th
bits
are the card numbers.
Wiegand37a
EMMMFFFFFFFFFFSSSSSSCCCCCCCCCCCCCCCCO
It consists of 37 bits of binary code. The 1
st
bit is the even parity bit of the 2
nd
to 18
th
bits, while the 37
th
bit is the odd parity bit of the 19
th
to 36
th
bits. The 2
nd
to 4
th
bits is
the manufacturer codes. The 5
th
to 14
th
bits is the device codes, and15
th
to 20
th
bits
are the site codes, and the 21
st
to 36
th
bits are the card numbers.
Wiegand50
ESSSSSSSSSSSSSSSSCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCO
It consists of 50 bits of binary code. The 1
st
bit is the even parity bit of the 2
nd
to 25
th
bits, while the 50
th
bit is the odd parity bit of the 26
th
to 49
th
bits. The 2
nd
to 17
th
bits
is the site codes, and the 18
th
to 49
th
bits are the card numbers.
"C" denotes the card number; "E" denotes the even parity bit; "O" denotes the odd parity bit;
"F" denotes the facility code; "M" denotes the manufacturer code; "P" denotes the parity bit; and "S"
denotes the site code.
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7.6.2 Wiegand output
Function Description
Function Name Descriptions
SRB
When SRB is enabled, the lock is controlled by the SRB to prevent the lock
from opening due to device removal.
Wiegand Format
Its value can be 26Bits, 34 Bits, 36 Bits, 37 Bits, 50 Bits and 64Bits.
Wiegand Output bits
After selecting the required Wiegand format, select the corresponding output bit
digits of the Wiegand format.
Failed ID
If the verification fails, the system will send the failed ID to the device and replace
the card number or personnel ID with the new one.
Site Code
It is similar to the device ID. The difference is that a site code can be set manually
and is repeatable on a different device. The valid value ranges from 0 to 256 by
default.
Pulse Width(us)
The time width represents the changes in the quantity of electric charge with
regular high-frequency capacitance within a specified time.
Pulse Interval(us)
The time interval between pulses.
ID Type
Select the ID types as either User ID or card number.
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Network Diagnosis 7.7
It helps to set the network diagnosis parameters.
Tap Network Diagnosis on the Comm. Settings interface. Enter the IP address that needs to be diagnosed
and tap Start the Diagnostic Test to check whether the network can connect to the device.
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8 System Settings
It helps to set related system parameters to optimize the accessibility of the device.
Tap System on the Main Menu interface to get into its menu options.
Access Control Terminal:
Time Attendance Terminal:
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Date and Time 8.1
Tap Date Time on the System interface to set the date and time.
Tap Date and Time Auto Sync to enable automatic time synchronization based on the service
address you enter.
Tap Manual Date and Time to manually set date and time and tap Confirm to save.
Tap Select Time Zone to select a time zone then tap the return button to save and exit.
Tap 24-Hour Time to enable or disable this format. If enabled, then select the Date Format to set
the date format i.e., the way date should be displayed on the device.
Tap Daylight Saving Time to enable or disable the function. If enabled, tap Daylight Saving Mode
to select a daylight-saving mode and then tap Daylight Saving Setup to set the switch time.
Week Mode Date Mode
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When restoring the factory settings, the time (24-hour) and date format (YYYY-MM-DD) can be
restored, but the device date and time cannot be restored.
Note: For example, if a user sets the time of the device (18:35 on March 15, 2020) to 18:30 on January 1,
2021. After restoring the factory settings, the time of the device will remain at 18:30 on January 1, 2021.
Access Logs Setting and Attendance 8.2
Tap Access Logs Setting on the System interface.
Access Control Terminal:
Time Attendance Terminal:
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Function Description of Access Control Terminal:
Function Name Description
Camera Mode
Choose whether to
capture and save the current snapshot image during
verification. There are 5 modes:
No Photo: No photo is taken during user verification.
Take photo, no save: Photo is taken but not saved during verification.
Take photo and save: All the photos taken during verification is saved.
Save on successful verification: Photo is taken and saved for each successful
verification.
Save on failed verification: Photo is taken and saved only for each failed
verification.
Display User Photo
Choose whether to display
the user photo when the user passes the
verification.
Access Log Alert
When the record space of the attendance access reaches the maximum
threshold value, the device automatically displays the memory space warning.
Users may disable the function or set a valid value between 1 and 9999.
Periodic Del of Access
Logs
When access log
s reach its maximum capacity, the device automatically
deletes a set of old access logs.
Users may disable the function or set a valid value between 1 and 999.
Periodic Del of ATT
Photo
When attendance photos reach its maximum capacity, the device
automatically deletes a set of old attendance photos.
Users may disable the function or set a valid value between 1 and 99.
Periodic Del of
Blocklist Photo
When block listed photos reach its maximum capacity, the device
automatically deletes a set of old block listed photos.
Users may disable the function or set a valid value between 1 and 99.
Authentication
Timeout(s)
The amount of time taken to display a successful verification message.
Valid value: 1 to 9 seconds.
Function Description of Time Attendance Terminal:
Function Name Description
Duplicate Punch
Period(m)
Within a set time period (unit: minutes), the duplicated attendance record will
not be reserved (value ranges from 1 to 999999 minutes).
Camera Mode
Choose whether to capture and save the current snapshot image during
verification. There are 5 modes:
No Photo: No photo is taken during user verification.
Take photo, no save: Photo is taken but not saved during verification.
Take photo and save: All the photos taken during verification is saved.
Save on successful verification: Photo is taken and saved for each successful
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verification.
Save on failed verification: Photo is taken and saved only for each failed
verification.
Display User Photo
This function is disabled by default. When enabled, a security prompt will
pop-up.
Attendance Log Alert
When the record space of the attendance reaches the maximum threshold
value, the device automatically displays the memory space warning.
Users may disable the function or set a valid value between 1 and 9999.
Periodic Del of ATT
Data
When attendance records reach its maximum
storage capacity, the device
automatically deletes a set of old attendance records.
Users may disable the function or set a valid value between 1 and 999.
Periodic Del of ATT
Photo
When attendance photos reach its maximum storage capacity, the device
automatically deletes a set of old attendance photos.
Users may disable the function or set a valid value between 1 and 99.
Periodic Del of
Blocklist Photo
When block listed photos reach its maximum storage capacity, the device
automatically deletes a set of old block listed photos.
Users may disable the function or set a valid value between 1 and 99.
Authentication
Timeout(s)
The amount of time taken to display a successful verification message.
Valid value: 1~9 seconds.
Face Parameters 8.3
Tap Face on the System interface to go to the Face parameter settings.
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Function Description
Function Name Description
Anti-Spoofing
Settings
2D Monocular Anti-Spoofing: It detects the spoof attempt using visible light
images to determine if the provided biometric source sample is of a real
person (a live human being) or a false representation.
2D Monocular Anti-Spoofing Threshold: It facilitates judging whether the
captured visible image is a real person (a live human being). The larger the
value, the better the anti-spoofing performance using visible light.
2D Binocular Anti-Spoofing: It uses near-infrared spectra imaging to identify
and prevent fake photos and videos attack.
2D Binocular Anti-Spoofing Threshold: It is convenient to judge whether
the near-infrared spectral imaging is fake photo and video. The larger the
value, the better the anti-spoofing performance of near-
infrared spectral
imaging.
Note: For the Anti-
Spoofing settings, the user needs to enable both 2D
Monocular Anti-Spoofing and 2D Binocular Anti-Spoofing. By default, when
one of the switches is turned on, the other one would be turned on
simultaneously.
When the option is turned on or off, the device reboots
automatically to
execute the function.
Camera Exposure
Settings
Face AE: In the Face AE mode, when the face is in front of the camera, the
brightness of the face area increases, and other areas become darker.
WDR: Wide Dynamic Range (WDR) balances light and extends image visibility
for surveillance videos under high contrast lighting scenes and improves
object identification under bright and dark environments.
Anti-flicker Mode: It is used when WDR is turned off. It helps to reduce flicker
when the device’s screen flashes at the same frequency as the light.
Face Identifying
Settings
1:N Threshold Value: Under 1:N verification mode, the verification will only
be successful when the similarity between the acquired facial image and all
registered facial templates is greater than the set value.
The valid value ranges from 0 to 100. The higher the thresholds, the lower the
misjudgement rate and the higher the rejection rate, and vice versa. It is
recommended to set the default value of 90.
FRR FAR
Recommended Matching Thresholds
1:N 1:1
High Low 85 80
Medium Medium 82 75
Low High 80 70
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1:1 Threshold Value: Under 1:1 verification mode, the verification will only
be successful when the similarity between the acquired facial image and the
user’s facial templates enrolled in the device is greater than the set value.
The valid value ranges from 0 to 100. The higher the thresholds, the lower the
misjudgement rate and the higher the
rejection rate, and vice versa. It is
recommended to set the default value of 88.
Face Enrollment Threshold: During face enrollment, 1:N comparison is used
to determine whether the user has already registered before.
When the similarity between the
acquired facial image and all registered
facial templates is greater than the set threshold, it indicates that the face has
already been registered.
1: N Match Threshold for Masked People: The recognition rate of mask
wearing under the setting of 1:N verification mode. The higher the thresholds,
the lower are the misjudgement rate, and higher is the rejection rate, and vice
versa. It is recommended to set the default value of 68.
Face Pitch Angle: It is the pitch angle tolerance of a face for facial template
registration and comparison.
If a face’s pitch angle exceeds the set value, it will be filtered by the algorithm,
i.e., ignored by the terminal thus no registration and comparison interface will
be triggered.
Face Rotation Angle: It is the rotation angle tolerance of a face for facial
template registration and comparison.
If a face’s rotation angle exceeds the set value, it will be filtered by the
algorithm, i.e., ignored by the terminal thus no registration and comparison
interface will be triggered.
Image Quality: It is the image quality for facial registration and comparison.
The higher the value, the clearer image is required.
Minimum Face Size: It sets the minimum face size required for facial
registration and comparison.
If the minimum size of the captured image is smaller than the set value, then
it will be filtered off and not recognized as a face.
This value can also be interpreted as the
face comparison distance. The
farther the individual is, the smaller the face, and the smaller number of pixels
of the face obtained by the algorithm. Therefore, adjusting this parameter can
adjust the farthest comparison distance of faces. When the value is 0, the face
comparison distance is not limited.
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Identifying
Mode
Multi-face Identifying: When it is toggled on, the device can
identify multiple faces at once. The Content Mode to Display,
and Count to Display can be configured only if it is toggled
on.
Content Mode to Display:
displayed below the user photo in the interface after the face
verification is successful. Such as only display the User ID,
display the Name, display the User ID + Name, display
Timestamp, display User ID + Timestamp, display Name +
Timestamp.
Count to Display:
verification results to be displayed in the interface at once, e.g.,
if set to 3,
verifications at once.
Note: The Count to Display can be set from 1 to 4 users.
Discrete Identifying: The same face can only be recognized
recognition area and re-
again.
Face Comparison Interval(s): After the interval identifying
is clicked
(selected), for example, if the comparison interval is set to 5 seconds, then the
face recognition will verify the face every 5 seconds. Valid value: 0 to 9
seconds. 0 means continuous identifying, 1 to 9 means identifying at
intervals.
Flash Light
Sensitivity
This value controls the turning on and off of the LED light. The larger the
value, the LED light will turn on or off frequently.
Motion Detection
Sensitivity
It sets the value for change in a camera’s field of view known as potential
motion detection that wakes up the terminal from standby to the comparison
interface.
The larger the value, the more sensitive the system would be, i.e., if a larger
value is set, the comparison interface activates with much ease, and the
motion detection is frequently triggered.
Face Algorithm
It has facial algorithm related information and pause facial template update.
Note:
1. Improper adjustment of the exposure and quality parameters may severely affect the performance
of the device. Please adjust the exposure parameter only under the guidance of the after-sales
service personnel of our company.
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2. Face AE and Multi-face identifying are mutually exclusive options. When the Multi-face identifying
feature switch is turned on, the Face AE switch will be automatically turned off. If you turn on Face
AE at this time, the recognition mode will change to single face recognition mode.
3. The Face comparison interval and Tracking identification are mutually exclusive options. If the
Tracking identification switch is turned on, the Face comparison interval function in the Face
Identifying Settings will be disabled, and vice versa.
Process to modify the Facial Recognition Accuracy
On the System interface, tap on Face > Anti-Spoofing Settings and then toggle to enable 2D
Monocular Anti-Spoofing and 2D Binocular Anti-Spoofing to set the anti-spoofing.
Then, on the Main Menu, tap Auto-Test > Test Face and perform the face test.
Tap three times for the scores on the right upper corner of the screen, and the red rectangular box appears
to start adjusting the mode.
Keep one arm distance between the device and the face. It is recommended not to move the face in a wide
range.
Detection Management 8.4
Tap Detection Management on the System interface to configure the Detection Management settings.
Function Description
Function Name Description
Enable Mask
Detection
It enables or disables the mask detection function.
When enabled, the device identifies whether the user is wearing a mask or not
during verification.
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Deny Access
Without Mask
It enables or disables the access of a person without mask.
When enabled, the device denies access of a person, if not wearing a mask.
Allow Unregistered
People to Access
It enables or disables the access of unregistered person.
When enabled, the device allows the person to enter without registration.
Enable Capture of
Unregistered Person
To enable or disable capturing the unregistered person.
When enabled, the device will automatically capture the photo of the
unregistered person, enabling this feature requires to enable Allow
unregistered people to access.
Trigger External
Alarm
When enabled, if the user is not wearing a mask, the system will trigger an
alarm.
Clear External Alarm
It clears the triggered alarm records of the device.
External Alarm
Delay(s)
It is the delay(s) time for triggering an external alarm. It can be set in seconds.
Users may disable the function or set a value between 1 to 255.
Update Firmware
Update the detection firmware version.
Device Type Settings 8.5
Tap Device Type Settings on the System interface to configure the Device Type Setting settings.
Function Description
Menu Descriptions
Communication
Protocol
Set the PUSH protocol.
Device Type
Set the device as a time attendance terminal or access control terminal.
Note: After changing the device type, the device will delete all the data and restart, and some functions
will be adjusted accordingly.
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Security settings 8.6
Tap Security Settings on the System interface to go to the Security settings.
Function Description
Function Name Description
Security Mode
Select whether to enable the security mode to protect the device
and the user's personal information. You can set the device to work
offline and hide the user's personal information to prevent leakage
during user verification.
Standalone Communication
To avoid being unable to use when the device is offline, you can
download the C/S software (such as ZKAccess 3.5) on your computer
in advance for offline use.
SSH SSH is used to enter the background of the device for maintenance.
User ID Masking
When enabled, and then the user is successfully compared and
verified, the User ID in the displayed
verification result will be
replaced with an * to achieve secure protection of sensitive private
data.
Display Verification Name
Set whether to display the username in the verification result
interface.
Display Verification Mode
Set whether to display the verification mode in the verification result
interface.
Factory Reset 8.7
The Factory Reset function restores the device settings such as communication settings and system
settings, to the default factory settings (this function does not clear registered user data).
Tap Reset on the System interface and then tap OK to restore the default factory settings.
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Access Control Terminal:
Time Attendance Terminal:
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9 Personalize Settings
Tap Personalize on the Main Menu interface to customize interface settings, voice, bell, punch state
options, and shortcut key mappings.
Interface Settings 9.1
Tap User Interface on the Personalize interface to customize the display style of the main interface.
Function Description
Function Name Description
Wallpaper
It helps to select the main screen wallpaper according to the user preference.
Language
It helps to select the language of the device.
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Menu Screen
Timeout (s)
When there is no operation, and the time exceeds the set value, the device
automatically goes back to the initial interface.
The function can either be disabled or set the required value between 60 and
99999 seconds.
Idle Time To Slide
Show (s)
When there is no operation, and the time exceeds the set value, a slide show is
displayed. The function can be disabled, or you may set the value between 3
and 999 seconds.
Slide Show Interval
(s)
It is the time interval in switching between different slide show pictures. The
function can be disabled, or you may set the interval between 3 and 999
seconds.
Idle Time to Sleep
(m)
If the sleep mode is activated, and when there is no operation in the device,
then the device will enter standby mode.
This function can be disabled or set a value within 1-999 minutes.
Main Screen Style
The style of the main screen can be selected according to the user preference.
Company Name
Enter the company name here. When the company name option is turned on in
the print information setting, the company name is printed.
Card Swiping Area
Enable/disable the card swipe area icon on the standby interface.
Voice Settings 9.2
Tap Voice on the Personalize interface to configure the voice settings.
Function Description
Function Name Description
Voice Prompt
Toggle to enable or disable the voice prompts during function operations.
Touch Prompt
Toggle to enable or disable the keypad sounds.
Volume
Adjust the volume of the device which can be set between 0-100.
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Bell Schedules 9.3
Tap Bell Schedules on the Personalize interface to configure the Bell settings.
New Bell Schedule
Tap New Bell Schedule on the Bell Schedule interface to add a new bell schedule.
Function Description
Function Name Description
Bell Status
Toggle to enable or disable the bell status.
Bell Time
Once the required time is set, the device automatically triggers to ring the bell
during that time.
Repeat
Set the required number of counts to repeat the scheduled bell.
Ring Tone
Select a ringtone.
Internal Bell Delay(s)
Set the replay time of the internal bell. Valid values range from 1 to 999
seconds.
All Bell Schedules
Once the bell is scheduled, on the Bell Schedules interface, tap All Bell Schedules to view the newly
scheduled bell.
Edit the scheduled bell
On the All Bell Schedules interface, tap on the required bell schedule, and tap Edit to edit the selected
bell schedule. The editing method is the same as the operations of adding a new bell schedule.
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Delete a bell
On the All Bell Schedules interface, tap the required bell schedule, and tap Delete, and then tap Yes to
delete the selected bell.
Punch States Options 9.4
Tap Punch States Options on the Personalize interface to configure the punch state settings.
Function Description
Function Name Description
Punch State Mode
Off:
Disable the punch state function. Therefore, the punch state key set
under Shortcut Key Mappings menu will become invalid.
Manual Mode: Switch the punch state key manually, and the punch state key
will disappear after Punch State Timeout.
Auto Mode: The punch state key will automatically switch to a specific punch
status according to the predefined time schedule which can be set in the
Shortcut Key Mappings.
Manual and Auto Mode: The main interface will display the auto-switch
punch state key. However, the users will still be able to select alternative that
is the manual attendance status. After timeout, the manual switching punch
state key will become auto-switch punch state key.
Manual Fixed Mode: After the punch state key is set manually to a particular
punch status, the function will remain unchanged until being manually
switched again.
Fixed Mode: Only the manually fixed punch state key will be shown. Users
cannot change the status by pressing any other keys.
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Shortcut Key Mappings 9.5
Users may define shortcut keys for attendance status and for functional keys which will be defined on the
main interface. So, on the main interface, when the shortcut keys are pressed, the corresponding
attendance status or the function interface will be displayed directly.
Tap Shortcut Key Mappings on the Personalize interface to set the required shortcut keys.
On the Shortcut Key Mappings interface, tap on the required shortcut key to configure the
shortcut key settings.
On the Shortcut Key (that is "F1") interface, tap function to set the functional process of the
shortcut key either as punch state key or function key.
If the Shortcut key is defined as a function key (such as New user, All users, etc.), the configuration is
completed as shown in the image below.
If the Shortcut key is set as a punch state key (such as check in, check out, etc.), then it is required to
set the punch state value (valid value 0~250), name.
Set the switch time
The switch time is set in accordance with the punch state options.
When the Punch State Mode is set to Auto Mode, the switch time should be set.
On the Shortcut Key interface, tap Set Switch Time to set the switch time.
On the Switch Cycle interface, select the switch cycle (Monday, Tuesday etc.) as shown in the image
below.
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Once the Switch cycle is selected, set the switch time for each day and tap OK to confirm, as shown
in the image below.
Note: When the function is set to Undefined, the device will not enable the punch state key.
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10 Data Management
On the Main Menu, tap Data Mgt. to delete the relevant data in the device.
Delete Data 10.1
Tap Delete Data on the Data Mgt. interface to delete the required data.
Access Control Terminal:
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Time Attendance Terminal:
Function Description of Access Control Terminal:
Function Name Description
Delete Access Records
To delete access records conditionally.
Delete Attendance Photo
To delete attendance photos of designated personnel.
Delete Blocklist Photo
To delete the photos taken during failed verifications.
Delete All Data
To delete the information and access records of all registered users.
Delete Admin Role
To remove all administrator privileges.
Delete Access Control
To delete all access data.
Delete User Photo
Templates
To delete all the user photo templates on the device.
Delete Profile Photo
To delete all user photos on the device.
Delete Wallpaper
To delete all wallpapers in the device.
Delete Screen Savers
To delete the screen savers in the device.
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Function Description of Time Attendance Terminal:
Function Name Description
Delete Attendance Data
To delete attendance data conditionally.
Delete Attendance Photo
To delete attendance photos of designated personnel.
Delete Blocklist Photo
To delete the photos taken during failed verifications.
Delete All Data
To delete the information and attendance data of all registered users.
Delete Admin Role
To remove all administrator privileges.
Delete Access Control
To delete all access data.
Delete User Photo
Templates
To delete all the user photo templates on the device.
Delete Profile Photo
To delete all user photos on the device.
Delete Wallpaper
To delete all wallpapers in the device.
Delete Screen Savers
To delete the screen savers in the device.
The user may select Delete All or Delete by Time Range when deleting the access records/attend data,
attendance photos or block listed photos. Selecting Delete by Time Range, you need to set a specific time
range to delete all data within a specific period.
Select Delete by Time Range.
Set the time range and tap OK.
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11 Access Control
On the Main Menu, tap Access Control to set the schedule of the door opening, locks control and to
configure other parameters settings related to access control.
Access Control Terminal:
Time Attendance Terminal:
To gain access, the registered user must meet the following conditions:
The relevant door’s current unlock time should be within any valid time zone of the user’s time
period.
The corresponding user’s group must be already set in the door unlock combination (and if there
are other groups, being set in the same access combo, then the verification of those group’s
members is also required to unlock the door).
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In default settings, new users are allocated into the first group with the default group time zone,
where the access combo is "1" and is set in unlock state by default.
Access Control Options 11.1
Tap Access Control Options on the Access Control interface to set the parameters of the control lock of
the terminal and related equipment.
Access Control Terminal:
Function Description of Access Control Terminal:
Function Name Description
Gate Control Mode
It toggles between ON or OFF switch to get into gate control mode or not.
When set to ON, the interface removes the Door lock relay, Door sensor relay,
and Door sensor type options.
Door Lock Delay (s)
The length of time that the device controls the electric lock to be in unlock
state.
Valid value: 1 to 99 seconds; 0 seconds represents disabling the function.
Door Sensor Delay (s)
If the door is not locked and is left open for a certain duration (Door Sensor Delay),
an alarm will be triggered.
The valid value of Door Sensor Delay ranges from 1 to 255 seconds.
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Door Sensor Type
There are three Sensor types: None, Normal Open(NO), and Normal Closed(NC).
None: It means the door sensor is not in use.
Normally Open(NO): It means the door is always left open when electric power is
on.
Normally Closed(NC): It means the door is always left closed when electric power
is on.
Verification Mode
The supported verification mode includes Password/Card/Face, User ID Only,
Password, Card Only, Password+Card, Password/Card, Face Only,
Face+Password, Face+Card.
Door Available Time
Period
It sets the timing for the door so that the door is accessible only during that
period.
Normal Open Time
Period
It is the scheduled time-period for “Normal Open” mode so that the door is
always open during this period.
Master Device
While configuring the master and slave devices, you may set the state of the
master as Out or In.
Out: A record of verification on the master device is a check-out record.
In: A record of verification on the master device is a check-in record.
Slave Device
While configuring the master and slave devices, you may set the state of the
slave as Out or In.
Out: A record of verification on the slave device is a check-out record.
In: A record of verification on the slave device is a check-in record.
Auxiliary Input
Configuration
Sets the door unlock time period and auxiliary output type of the auxiliary
terminal device.
Auxiliary output types include None, Trigger door open,
Trigger Alarm, Trigger door open and Alarm.
Verify Mode by
RS485
The verification mode is used when the device is used either as a host or
slave.
The supported verification mode includes Card only, and Card + Password.
Speaker Alarm
It transmits a sound alarm or disassembly alarm from the local. When the
door is closed or the verification is successful, the system cancels the alarm
from the local.
Reset Access Setting
The access control reset parameters include door lock delay, door sensor
delay, door sensor type, verification mode, door available time period, normal
open time period, master device, and alarm. However, erased access control
data in Data Mgt. is excluded.
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Time Attendance Terminal:
Function Description of Time Attendance Terminal:
Function Name Description
Door Lock Delay (s)
The length of time that the device controls the electric lock to be in unlock
state.
Valid value: 1 to 10 seconds; 0 seconds represents disabling the function.
Door Sensor Delay (s)
If the door is not locked and is left open for a certain duration (Door Sensor Delay),
an alarm will be triggered.
The valid value of Door Sensor Delay ranges from 1 to 255 seconds.
Door Sensor Type
There are three Sensor types: None, Normal Open(NO), and Normal Closed(NC).
None: It means the door sensor is not in use.
Normally Open(NO): It means the door is always left open when electric power is
on.
Normally Closed(NC): It means the door is always left closed when electric power
is on.
Door Alarm Delay(s)
When the state of the door sensor is inconsistent with that of the door sensor type,
alarm will be triggered after a time period; this time period is the Door Alarm Delay
(the value ranges from 1 to 999 seconds).
Retry Times to Alarm
When the number of failed verification reaches the set value (value ranges from 1
to 9 times), the alarm will be triggered. If the set value is None, the alarm will not be
triggered after failed verification.
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Normal Close Time
Period
It is the scheduled time-period for “Normal Close” mode so that the door is
always close during this period.
Normal Open Time
Period
It is the scheduled time-period for “Normal Open” mode so that the door is
always open during this period.
Auxiliary Input
Configuration
Sets the door unlock time period and auxiliary output type of the auxiliary
terminal device.
Auxiliary output types include None, Trigger door open,
Trigger Alarm, Trigger door open and Alarm.
Verify Mode by
RS485
The verification mode is used when the device is used either as a host or
slave.
The supported verification mode includes Card only, and Card + Password.
Speaker Alarm
It transmits a sound alarm or disassembly alarm from the local. When the
door is closed or the verification is successful, the system cancels the alarm
from the local.
Valid Holidays
To set if Normal Close Time Period or Normal Open Time Period settings
are valid in set holiday time period. Choose [ON] to enable the set NC or NO
time period in holiday.
Speaker Alarm
It transmits a sound alarm or disassembly alarm from the local. When the
door is closed or the verification is successful, the system cancels the alarm
from the local.
Reset Access Setting
The access control reset parameters include door lock delay, door sensor
delay, door sensor type, verification mode, door available time period, normal
open time period, master device, and alarm. However, erased access control
data in Data Mgt. is excluded.
Time Rule Setting and Time Schedule 11.2
Tap Time Rule/Time Schedule on the Access Control interface to configure the time settings.
The entire system can define up to 50 Time Periods.
Each time-period represents 10 Time Zones, i.e., 1 week and 3 holidays, and each time zone is a
standard 24 hour period per day and the user can only verify within the valid time-period.
One can set a maximum of 3 time periods for every time zone. The relationship among these time-
periods is "OR". Thus, when the verification time falls in any one of these time-periods, the
verification is valid.
The Time Zone format of each time-period is HH MM-HH MM, which is accurate to minutes
according to the 24-hour clock.
Tap the grey box to search the required Time Zone and specify the required Time Zone number (maximum
up to 50 zones).
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On the selected Time Zone number interface, tap on the required day (that is Monday, Tuesday, etc.) to set
the time.
Specify the start and the end time, and then tap OK.
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Note:
1. The door is inaccessible for the whole day when the End Time occurs before the Start Time (such as
23:57~23:56).
2. It is the time interval for valid access when the End Time occurs after the Start Time (such as
08:00~23:59).
3. The door is accessible for the whole day when the End Time occurs after the Start Time (such that
Start Time is 00:00 and End Time is 23:59).
4. The default Time Zone 1 indicates that the door is open all day long.
Holidays 11.3
Whenever there is a holiday, you may need a distinct access time; but changing everyone's access time
one by one is extremely cumbersome, so a holiday access time can be set that applies to all employees
and the user will be able to open the door during the holidays.
Tap Holidays on the Access Control interface to set the Holiday access.
Add a New Holiday
Tap Add Holiday on the Holidays interface and set the holiday parameters.
Edit a Holiday
On the Holidays interface, select a holiday item to be modified. Tap Edit to modify holiday parameters.
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Delete a Holiday
On the Holidays interface, select a holiday item to be deleted and tap Delete. Press OK to confirm the
deletion. After deletion, this holiday does not display on the All Holidays interface.
Access Groups 11.4
Grouping is to manage users in groups, only for time attendance terminal.
The default time zone for group members is the group time zone, while users can set their personal time
zone. When the group verification mode and the user verification mode overlap, the user verification
mode takes priority. Each group can set a maximum of 3 time zones; as long as one of them is valid, the
group can be successfully verified. The newly enrolled user is assigned to Access Group 1 by default, but
can be assigned to another access group.
Tap Access Groups on the Access Control interface.
Add a New Holiday:
Tap New Group on the Access Group interface.
Note:
1. The system has a default access group numbered 1, which cannot be deleted but can be modified.
2. A number cannot be modified again after being set.
3. When the holiday is set to be valid, the personnel in a group can open the door only when group
time period overlaps with the holiday time period.
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4. When the holiday is set to be invalid, the access control time of the personnel in this group is not
affected by holidays.
Edit Group:
On the All Group interface, tap to select the access group item to be modified. Tap Edit to modify group
parameters.
Delete a Group:
On the All Group interface, select a access group item to be deleted and tap Delete. After deletion, this
group does not display on the All Group interface.
Combined Verification 11.5
Access groups are arranged into different door-unlocking combinations to achieve multiple verifications
and strengthen security. In a door-unlocking combination, the range of the combined number N is 0 ≤ N ≤
5 and the number of members N may all belong to one access group or may belong to five different access
groups.
Tap Combined Verification on the Access Control interface to configure the combined verification
setting.
On the combined verification interface, tap the Door-unlock combination to be set, and tap the up and
down arrows to input the combination number, and then press OK.
For Example:
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If the Door-unlock combination 1 is set as (01 03 05 06 08). It indicates that the unlock
combination 1 consists of 5 people and all the 5 individuals are from 5 groups, namely, AC Group 1,
AC Group 3, AC Group 5, AC Group 6, and AC Group 8, respectively.
If the Door-unlock combination 2 is set as (02 02 04 04 07). It indicates that the unlock
combination 2 consists of 5 people; the first two are from AC Group 2, the next two are from AC
Group 4, and the last person is from AC Group 7.
If the Door-unlock combination 3 is set as (09 09 09 09 09). It indicates that there are 5 people in
this combination; all of which are from AC Group 9.
If the Door-unlock combination 4 is set as (03 05 08 00 00). It indicates that the unlock
combination 4 consists of only three people. The first person is from AC Group 3, the second person
is from AC Group 5, and the third person is from AC Group 8.
Note: To delete the door-unlock combination, set all Door-unlock combinations to 0.
Anti-Passback Setup 11.6
A user may be followed by some person(s) to enter the door without verification, resulting in a security
breach. So, to avoid such situations, the Anti-Passback option was developed. Once it is enabled, the
check-in and check-out record must occur alternatively to open the door to represent a consistent pattern.
This function requires two devices to work together:
One device is installed on the indoor side of the door (master device), and the other one is installed on the
outdoor side of the door (the slave device). The two devices communicate via the Wiegand signal. The
Wiegand format and Output type (User ID / Card Number) adopted by the master device and slave device
must be consistent.
Tap Anti-Passback Setup on the Access Control interface.
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Function Description
Function Name Description
Anti-Passback
Direction
No Anti-Passback: The Anti-
Passback function is disabled, which means
successful verification through either the master device or slave device can
unlock the door. The attendance state is not saved in this option.
Out Anti-Passback: The user can check-out only if the last record is a check-in
record otherwise an alarm is raised. However, the user can check-in freely.
In Anti-Passback: The user can check-
in again only if the last record is a
check-out record otherwise an alarm is raised. However, the user can check-
out freely.
In/Out Anti-Passback: In this case, a user can check-in only if the last record is
a check-out or the user can check-out only if the last record is a check-in
otherwise the alarm is triggered.
Duress Options 11.7
Once a user activates the duress verification function with a specific authentication method(s), and when
he/she is under coercion and authenticates using duress verification, the device unlocks the door as usual.
At the same time, a signal is sent to trigger the alarm as well.
On the Access Control interface, tap Duress Options to configure the duress settings.
Access Control Terminal:
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Time Attendance Terminal:
Function Description of Access Control Terminal:
Function Name Description
Alarm on Password
When a user uses the
password verification method, an alarm signal is
generated only when the password verification is successful otherwise there is
no alarm signal.
Alarm Delay (s)
The alarm signal does not transmit until the alarm delay time elapses. The value
ranges from 1 to 999 seconds.
Duress Password
Set the 6-digit duress password. When the user enters this duress password for
verification, an alarm signal is generated.
Function Description of Time Attendance Terminal:
Function Name Description
Alarm on Password
When a user uses the password verification method, an alarm signal is
generated only when the password verification is successful otherwise there is
no alarm signal.
Alarm Delay (s)
The alarm signal does not transmit until the alarm delay time elapses. The value
ranges from 1 to 999 seconds.
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12 Attendance Search
Once the identity of a user is verified, the access record is saved in the device. This function enables users
to check their event logs.
Select Attendance Search on the Main Menu interface to search for the required event logs.
The process of searching for attendance and blocklist photos is similar to that of searching for event logs.
The following is an example of searching for event logs.
On the Attendance Search interface, tap Event Logs to search for the required record.
1. Enter the user ID to be searched and tap OK. If
you want to search for records of all users, tap OK
without entering any user ID.
2. Select the time range in which the records
need to be searched.
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3. Once the record search completes. Tap the
record highlighted in green to view its details.
4. The below figure shows the details of the
selected record.
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13 Print Settings
Devices with a printing function can print attendance records when a printer is connected (this function is
optional and only implemented in some products).
Tap Print on the Main Menu interface.
Print Data Field Settings 13.1
Select Data Field Setup on the Print interface. Toggle button to turn on/off the fields requiring a
print.
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Print Options Settings 13.2
Select the Printer Options on the Print interface. Toggle button to enable or disable the Paper Cut
function.
Remarks: To turn on the Paper Cut function, it is required to connect the device with a printer with paper
cutting function, so that the printer will cut papers according to the selected printing information while
printing.
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14 Autotest
Select Main Menu, tap Autotest. It enables the system to automatically test whether the functions of
various modules are working normally, including the LCD, Voice, Camera, and Real-Time Clock (RTC).
Function Description
Function Name Description
Test All
To automatically test whether the LCD, Audio, Camera
and RTC are working
normally.
Test LCD
To automatically test the display of the LCD screen by displaying all the color
bands including pure white and pure black to check whether the screen displays
the colors accurately.
Test Voice
To automatically test whether the audio files stored in the device are complete
and the voice quality is good.
Test Face
To test if the camera functions properly it checks the photos taken and determines
if they are clear enough.
Test Clock RTC
To test the RTC. The device
checks whether the clock works normally and
accurately with a stopwatch. Touch the screen to start counting and press it again
to stop counting.
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15 System Information
On the Main Menu, tap System Info to view the storage status, the version information of the device, and
firmware information.
Function Description
Function Name Description
Device Capacity
Displays the current device's user storage, card, password and face storage,
administrators, records, attendance and blocklist photos, and profile photos.
Device Info
Displays the device's name, serial number, MAC address, face algorithm, platform
information, MCU Version, Manufacturer and manufacture date.
Firmware Info
Displays the firmware version and other version information of the device.
Privacy Policy
Display the device's privacy policy.
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16 Connect to ZKBioAccess IVS Software
Set the Communication Address 16.1
Device side
1. Tap COMM. > Ethernet in the main menu to set the IP address and gateway of the device.
( Note: The IP address should be able to communicate with the ZKBioAccess IVS server,
preferably in the same network segment with the server address.)
2. In the main menu, tap COMM. > Cloud Server Setting to set the server address and server port.
Server address: Set the IP address as of the ZKBioAccess IVS server.
Server port: Set the server port as of ZKBioAccess IVS (The default is 8088).
Software side
Login to ZKBioAccess IVS software, click System > Communication > Communication Monitor to set the
ADMS service port, as shown in the figure below:
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Add Device on the Software 16.2
Add the device by searching. The process is as follows:
1) Click Access > Device > Search, to open the Search interface in the software.
2) Click Search and it will prompt [Searching……].
3) After searching, the list and the total number of access controllers are displayed.
4) Click [Add] in the operation column, a new window will pop-up. Select Icon type, Area, and Add to
Level from each dropdown and click [OK] to add the device.
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Add Personnel on the Software 16.3
1. Click Personnel > Person > New:
2. Fill in all the required fields and click [OK] to register a new user.
3. Click Access > Device > Control > Synchronize All Data to Devices to synchronize all the data to
the device including the new users.
Note: For other specific operations, please refer to ZKBioAccess IVS User Manual.
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Appendix 1
Requirements of Live Collection and Registration of Visible Light Face
Images
1) It is recommended to perform registration in an indoor environment with an appropriate light
source without underexposure or overexposure on the face.
2) Do not place the device towards outdoor light sources like door or window or other harsh light
sources.
3) Dark-color apparels other than the background color are recommended for registration.
4) Expose your face and forehead properly and do not cover your face and eyebrows with your hair.
5) It is recommended to show a normal facial expression. (A smile is acceptable, but do not close your
eyes, or incline your head to any orientation).
6) Two images are required for a person with eyeglasses, one image with eyeglasses and the other
without them.
7) Do not wear accessories like a scarf or mask that may cover your mouth or chin.
8) Please face right towards the capturing device and locate your face in the image capturing area as
shown in the image below.
9) Do not add more than one face in the capturing area.
10) A distance of 50cm to 80cm is recommended for capturing the image. (the distance is adjustable,
subject to body height).
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Requirements for Visible Light Digital Face Image Data
The digital photo should be straight-edged, coloured, half-portrayed with only one person, and the person
should be uncharted and in casuals. Persons who wear eyeglasses should remain to put on eyeglasses for
getting photos captured.
Eye Distance
200 pixels or above are recommended with no less than 115 pixels of distance.
Facial Expression
A neutral face or smile with eyes naturally open is recommended.
Gesture and Angel
The horizontal rotating angle should not exceed ±10°, elevation should not exceed ±10°, and depression
angle should not exceed ±10°.
Accessories
Masks or coloured eyeglasses are not allowed. The frame of the eyeglasses should not cover the eyes and
should not reflect light. For persons with thick eyeglasses frames, it is recommended to capture two
images, one with eyeglasses and the other one without them.
Face
Complete face with clear contour, real scale, evenly distributed light, and no shadow.
Image Format
Should be in BMP, JPG, or JPEG.
Data Requirement
Should comply with the following requirements:
1) White background with dark-coloured apparel.
2) 24bit true color mode.
3) JPG format compressed image with not more than 20kb size.
4) Resolution should be between 358 x 441 to 1080 x 1920.
5) The vertical scale of head and body should be in a ratio of 2:1.
6) The photo should include the captured person’s shoulders at the same horizontal level.
7) The captured person’s eyes should be open and with clearly seen iris.
8) A neutral face or smile is preferred, showing teeth is not preferred.
9) The captured person should be easily visible, natural in color, no harsh shadow or light spot or
reflection in the face or background. The contrast and lightness level should be appropriate.
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Appendix 2
Privacy Policy
Notice:
To help you better use the products and services of ZKTeco (hereinafter referred as "we", "our", or "us")
a smart service provider, we consistently collect your personal information. Since we understand the
importance of your personal information, we took your privacy sincerely and we have formulated this
privacy policy to protect your personal information. We have listed the privacy policies below to
precisely understand the data and privacy protection measures related to our smart products and
services.
Before using our products and services, please read carefully and understand all the rules and
provisions of this Privacy Policy. If you do not agree to the relevant agreement or any of its
terms, you must stop using our products and services.
I. Collected Information
To ensure the normal product operation and help the service improvement, we will collect the
information voluntarily provided by you or provided as authorized by you during registration and
use or generated as a result of your use of services.
1. User Registration Information: At your first registration, the feature template (Fingerprint
template/Face template/Palm template) will be saved on the device according to the
device type you have selected to verify the unique similarity between you and the User ID
you have registered. You can optionally enter your Name and Code. The above information is
necessary for you to use our products. If you do not provide such information, you cannot use
some features of the product regularly.
2. Product information: According to the product model and your granted permission when
you install and use our services, the related information of the product on which our services
are used will be collected when the product is connected to the software, including the
Product Model, Firmware Version Number, Product Serial Number, and Product Capacity
Information. When you connect your product to the software, please carefully read the
privacy policy for the specific software.
II. Product Security and Management
1. When you use our products for the first time, you shall set the Administrator privilege before
performing specific operations. Otherwise, you will be frequently reminded to set the
Administrator privilege when you enter the main menu interface. If you still do not set the
Administrator privilege after receiving the system prompt, you should be aware of the
possible security risk (for example, the data may be manually modified).
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2. All the functions of displaying the biometric information are disabled in our products by
default. You can choose Menu > System Settings to set whether to display the biometric
information. If you enable these functions, we assume that you are aware of the personal
privacy security risks specified in the privacy policy.
3. Only your user ID is displayed by default. You can set whether to display other user
verification information (such as Name, Department, Photo, etc.) under the Administrator
privilege. If you choose to display such information, we assume that you are aware of
the potential security risks (for example, your photo will be displayed on the device
interface).
4. The camera function is disabled in our products by default. If you want to enable this
function to take pictures of yourself for attendance recording or take pictures of strangers for
access control, the product will enable the prompt tone of the camera. Once you enable
this function, we assume that you are aware of the potential security risks.
5. All the data collected by our products is encrypted using the AES 256 algorithm. All the data
uploaded by the Administrator to our products are automatically encrypted using the AES
256 algorithm and stored securely. If the Administrator downloads data from our products,
we assume that you need to process the data and you have known the potential security risk.
In such a case, you shall take the responsibility for storing the data. You shall know that some
data cannot be downloaded for sake of data security.
6. All the personal information in our products can be queried, modified, or deleted. If you no
longer use our products, please clear your personal data.
III. Others
You can visit https://www.zkteco.com/cn/index/Index/privacy_protection.html to learn more about
how we collect, use, and securely store your personal information. To keep pace with the rapid
development of technology, adjustment of business operations, and to cope with customer needs,
we will constantly deliberate and optimize our privacy protection measures and policies. Welcome to
visit our official website at any time to learn our latest privacy policy.
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Eco-friendly Operation
The product's "eco-friendly operational period" refers to the time during which this product
will not discharge any toxic or hazardous substances when used in accordance with the
prerequisites in this manual.
The eco-friendly operational period specified for this product does not include batteries or
other components that are easily worn down and must be periodically replaced. The
battery's eco-friendly operational period is 5 years.
Hazardous or Toxic substances and their quantities
Component
Name
Hazardous/Toxic Substance/Element
Lead (Pb)
Mercury
(Hg)
Cadmium
(Cd)
Hexavalent
Chromium
(Cr6+)
Polybrominated
Biphenyls (PBB)
Polybrominated
Diphenyl Ethers
(PBDE)
Chip Resistor
×
Chip Capacitor
×
Chip Inductor
×
Diode
×
ESD
component
×
Buzzer
×
Adapter
×
Screws
×
indicates that the total amount of toxic content in all the homogeneous materials is below the limit
as specified in SJ/T 113632006.
× indicates that the total amount of toxic content in all the homogeneous materials exceeds the limit
as specified in SJ/T 113632006.
Note: 80% of this product’s components are manufactured using non-toxic and eco-friendly
materials. The components which contain toxins or harmful elements are included due to the current
economic or technical limitations which prevent their replacement with non-
toxic materials or
elements.
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ZKTeco Industrial Park, No. 32, Industrial Road,
Tangxia Town, Dongguan, China.
Phone : +86 769 - 82109991
Fax : +86 755 - 89602394
www.zkteco.com
Copyright © 2023 ZKTECO CO., LTD. All Rights Reserved.

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