Contents
Safety information........................................................................................ 5
Conventions.......................................................................................................................................................... 5
Product statements............................................................................................................................................. 5
Learn about the printer................................................................................ 8
Finding information about the printer.............................................................................................................8
Finding the printer serial number.................................................................................................................... 9
Printer configurations......................................................................................................................................... 9
Using the control panel.................................................................................................................................... 10
Understanding the status of the indicator light...........................................................................................11
Selecting paper....................................................................................................................................................11
Set up, install, and configure.....................................................................19
Selecting a location for the printer................................................................................................................ 19
Attaching cables................................................................................................................................................20
Setting up and using the home screen applications...............................................................................20
Managing contacts............................................................................................................................................24
Setting up and using the accessibility features.........................................................................................25
Loading paper and specialty media.............................................................................................................30
Installing and updating software, drivers, and firmware......................................................................... 36
Installing hardware options............................................................................................................................ 40
Networking..........................................................................................................................................................68
Setting up serial printing (Windows only).....................................................................................................71
Secure the printer.......................................................................................72
Locating the security slot.................................................................................................................................72
Erasing printer memory....................................................................................................................................72
Erasing printer storage drive.......................................................................................................................... 72
Restoring factory default settings..................................................................................................................73
Statement of Volatility.......................................................................................................................................73
Print.............................................................................................................. 74
Printing from a computer.................................................................................................................................74
Printing from a mobile device.........................................................................................................................74
Printing from a flash drive................................................................................................................................76
Contents 2
Supported flash drives and file types...........................................................................................................77
Configuring confidential jobs..........................................................................................................................77
Printing confidential and other held jobs.................................................................................................... 78
Printing a font sample list................................................................................................................................ 79
Printing a directory list......................................................................................................................................79
Placing separator sheets between copies..................................................................................................79
Canceling a print job.........................................................................................................................................79
Adjusting toner darkness................................................................................................................................ 79
Use printer menus......................................................................................80
Menu map........................................................................................................................................................... 80
Device....................................................................................................................................................................81
Print........................................................................................................................................................................91
Paper...................................................................................................................................................................100
USB Drive............................................................................................................................................................101
Network/Ports...................................................................................................................................................103
Security................................................................................................................................................................116
Cloud Services..................................................................................................................................................123
Reports................................................................................................................................................................123
Troubleshooting............................................................................................................................................... 124
Printing the Menu Settings Page................................................................................................................. 124
Maintain the printer.................................................................................. 125
Checking the status of parts and supplies................................................................................................125
Configuring supply notifications.................................................................................................................. 125
Setting up e‑mail alerts.................................................................................................................................. 125
Viewing reports................................................................................................................................................126
Ordering parts and supplies......................................................................................................................... 126
Replacing parts and supplies....................................................................................................................... 129
Cleaning printer parts.....................................................................................................................................162
Saving energy and paper...............................................................................................................................167
Moving the printer to another location...................................................................................................... 168
Shipping the printer.........................................................................................................................................169
Troubleshoot a problem........................................................................... 170
Print quality problems..................................................................................................................................... 170
Printer error codes............................................................................................................................................171
Contents 3
Printing problems.............................................................................................................................................179
The printer is not responding.......................................................................................................................210
Unable to read flash drive.............................................................................................................................. 211
Enabling the USB port.................................................................................................................................... 212
Clearing jams.................................................................................................................................................... 212
Network connection problems....................................................................................................................222
Hardware options problems........................................................................................................................ 224
Issues with supplies....................................................................................................................................... 226
Paper feed problems..................................................................................................................................... 228
Color quality problems.................................................................................................................................. 230
Contacting customer support......................................................................................................................233
Recycle and dispose................................................................................ 234
Recycling Lexmark products........................................................................................................................234
Recycling Lexmark packaging.....................................................................................................................234
Notices.......................................................................................................235
Index...........................................................................................................247
Contents 4
Safety information
Conventions
Note: A note identifies information that could help you.
Warning: A warning identifies something that could damage the product hardware or software.
WARNING (in full capitals): A WARNING indicates a risk of death or serious injury if not avoided.
CAUTION: A caution indicates a potentially hazardous situation that could injure you.
Dierent types of caution statements include:
CAUTION—POTENTIAL INJURY: Indicates a risk of injury.
CAUTION—SHOCK HAZARD: Indicates a risk of electrical shock.
CAUTION—HOT SURFACE: Indicates a risk of burn if touched.
CAUTION—TIPPING HAZARD: Indicates a crush hazard.
CAUTION—PINCH HAZARD: Indicates a risk of being caught between moving parts.
Product statements
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to
an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power cord
provided with this product or the manufacturer's authorized replacement.
CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips,
multioutlet extenders, or UPS devices. The power capacity of these types of accessories can be easily
overloaded by a laser printer and may result in a risk of fire, property damage, or poor printer
performance.
CAUTION—POTENTIAL INJURY: Only a Lexmark Inline Surge Protector that is properly connected
between the printer and the power cord provided with the printer may be used with this product. The
use of non-Lexmark surge protection devices may result in a risk of fire, property damage, or poor
printer performance.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product near
water or wet locations.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a
lightning storm.
Safety information 5
CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power
cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects
such as furniture and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect
the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet
before inspecting it.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, make sure that all external
connections (such as Ethernet and telephone system connections) are properly installed in their marked
plug-in ports.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller
board or installing optional hardware or memory devices sometime after setting up the printer, then turn
the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any
other devices attached to the printer, then turn them o as well, and unplug any cables going into the
printer.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the
printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before
proceeding.
CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may require
two or more people to lift it safely.
CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal
injury or printer damage:
• Make sure that all doors and trays are closed.
• Turn o the printer, and then unplug the power cord from the electrical outlet.
• Disconnect all cords and cables from the printer.
• If the printer has separate floor-standing optional trays or output options attached to it, then disconnect
them before moving the printer.
• If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over
thresholds and breaks in
flooring.
• If the printer does not have a caster base but is configured with optional trays or output options, then remove
the output options and lift the printer
o
the trays. Do not try to lift the printer and any options at the same
time.
• Always use the handholds on the printer to lift it.
• Any cart used to move the printer must have a surface able to support the full footprint of the printer.
• Any cart used to move the hardware options must have a surface able to support the dimensions of the
options.
• Keep the printer in an upright position.
• Avoid severe jarring movements.
• Make sure that your fingers are not under the printer when you set it down.
• Make sure that there is adequate clearance around the printer.
CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a
caster base, furniture, or other feature to prevent instability causing possible injury. For more information
on supported configurations, see
www.lexmark.com/multifunctionprinters.
CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.
Keep all other trays closed until needed.
Safety information 6
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching it.
CAUTION—PINCH HAZARD: To avoid the risk of a pinch injury, use caution in areas marked with this
label. Pinch injuries may occur around moving parts, such as gears, doors, trays, and covers.
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or
performance of procedures other than those specified in the User’s Guide may result in hazardous
radiation exposure.
CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced.
There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble,
or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructions
and local regulations.
• INGESTION HAZARD: This product contains a button cell or coin battery.
• DEATH or serious injury can occur if ingested.
• A swallowed button cell or coin battery can cause Internal Chemical Burns in as little
as 2 hours.
• KEEP new and used batteries OUT OF REACH of CHILDREN.
• Seek immediate medical attention if a battery is suspected to be swallowed or inserted
inside any part of the body.
Remove and immediately recycle or dispose of used batteries according to local regulations and keep away
from children. Do not dispose of batteries in household trash or incinerate. Even used batteries may cause
severe injury or death. Call a local poison control center for treatment information.
Battery type: CR6821
Nominal battery voltage: 3V
Do not force discharge, recharge, disassemble, heat above 60°C (140°F), or incinerate. Doing so may result
in injury due to venting, leakage, or explosion resulting in chemical burns.
This equipment is not suitable for use in locations where children are likely to be present.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific
manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer
is not responsible for the use of other replacement parts.
Refer service or repairs, other than those described in the user documentation, to a service representative.
SAVE THESE INSTRUCTIONS.
Safety information 7
Learn about the printer
Finding information about the printer
What are you looking for? Find it here
Initial setup instructions See the setup documentation that came with the
printer.
• Printer software
• Print or fax driver
• Printer firmware
• Utility
Go to
www.lexmark.com/downloads, search for
your printer model, and then in the Type menu,
select the driver,
firmware,
or utility that you need.
• Selecting and storing paper and specialty media
• Loading paper
• Configuring printer settings
• Viewing and printing documents and photos
• Configuring the printer on a network
• Caring for and maintaining the printer
• Troubleshooting and solving problems
Information Center—Go to
https://infoserve.lexmark.com.
How‑to videos—Go to
https://infoserve.lexmark.com/idv/.
Touch Screen Guide—Go to
http://support.lexmark.com.
Setting up and configuring the accessibility features of your
printer
Lexmark Accessibility Guide—Go to
http://support.lexmark.com.
Help information for using the printer software. Help for Microsoft Windows or Macintosh operating
systems—Open a printer software program or
application, and then click Help.
Click
?
to view context‑sensitive information.
Notes:
• Help is automatically installed with the printer
software.
• Depending on the operating system, the
printer software is either in the printer
program folder or on the desktop.
Learn about the printer 8
What are you looking for? Find it here
• Documentation
• Live chat support
• E‑mail support
• Voice support
Go to
http://support.lexmark.com.
Note: Select your country or region, and then
select your product to view the appropriate
support site.
Support contact information for your country or
region can be found on the website or on the
printed warranty that came with the printer.
Have the following information ready when you
contact customer support:
• Place and date of purchase
• Machine type and serial number
For more information, see
“Finding the printer
serial number” on page 9.
• Safety information
• Regulatory information
• Warranty information
• Environmental information
Warranty information varies by country or region:
• In the U.S.—See the Statement of Limited
Warranty included with the printer, or go to
http://support.lexmark.com.
• In other countries and regions—See the
printed warranty that came with the printer.
Product Information Guide—See the
documentation that came with the printer or go to
http://support.lexmark.com.
Information on Lexmark digital passport Go to
https://csr.lexmark.com/digital-
passport.php.
Finding the printer serial number
1 Open door A.
2 Locate the serial number.
Printer configurations
CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a
caster base, furniture, or other feature to prevent instability causing possible injury. For more information
on supported configurations, see
www.lexmark.com/multifunctionprinters.
CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.
Keep all other trays closed until needed.
Learn about the printer 9
You can configure your printer by adding four optional 550‑sheet trays.
1 Standard bin
2 650-sheet duo tray
Note: The tray is composed of a 550‑sheet tray and a 100‑sheet multipurpose feeder.
3 Optional 550‑sheet trays
4 Control panel
Using the control panel
Learn about the printer 10
Control panel part Function
1 Power button
• Turn on or turn o the printer.
Note: To turn
o
the printer, press and hold the power button for
five
seconds.
• Set the printer to Sleep mode.
• Wake the printer from Sleep or Hibernate mode.
2 Display
• View the printer messages and supply status.
• Set up and operate the printer.
3 Indicator light Check the status of the printer.
Understanding the status of the indicator light
Indicator light Printer status
O The printer is o.
Solid blue The printer is ready.
Blinking blue The printer is printing or processing data.
Blinking red The printer requires user intervention.
Solid amber The printer is in Sleep mode.
Blinking amber The printer is in Deep Sleep or Hibernate mode.
Selecting paper
Paper guidelines
Use the appropriate paper to prevent jams and help ensure trouble‑free printing.
• Always use new, undamaged paper.
• Before loading paper, know the recommended printable side of the paper. This information is usually
indicated on the paper package.
• Do not use paper that has been cut or trimmed by hand.
• Do not mix paper sizes, types, or weights in the same tray; mixing results in jams.
• Do not use coated papers unless they are specifically designed for electrophotographic printing.
For more information, see the Paper and Specialty Media Guide.
Paper characteristics
The following paper characteristics aect print quality and reliability. Consider these factors before printing on
them.
Learn about the printer 11
Weight
Trays can feed paper of varying weights. Paper lighter than 60 g/m
2
(16 lb) may not be
sti
enough to feed
properly, and may cause jams. For more information, see the “Supported paper weights” topic.
Curl
Curl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems. Curl can
occur after the paper passes through the printer, where it is exposed to high temperatures. Storing paper
unwrapped in hot, humid, cold, or dry conditions can contribute to paper curling before printing and can cause
feeding problems.
Smoothness
Paper smoothness directly aects print quality. If paper is too rough, toner cannot fuse to it properly. If paper
is too smooth, it can cause paper feeding or print quality issues. We recommend the use of paper with 50
Sheeld
points.
Moisture content
The amount of moisture in paper aects both print quality and the printer ability to feed the paper correctly.
Leave paper in its original wrapper until you use it. Exposure of paper to moisture changes can degrade its
performance.
Before printing, store paper in its original wrapper for 24 to 48 hours. The environment in which the paper is
stored must be the same as the printer . Extend the time several days if the storage or transportation
environment is very dierent from the printer environment. Thick paper may also require a longer conditioning
period.
Grain direction
Grain refers to the alignment of the paper fibers in a sheet of paper. Grain is either grain long which runs the
length of the paper, or grain short which runs the width of the paper. For recommended grain direction, see the
“Supported paper weights” topic.
Fiber content
Most high‑quality xerographic paper is made from 100 percent chemically treated pulped wood. This content
provides the paper with a high degree of stability, resulting in fewer paper feeding problems and better print
quality. Paper containing fibers such as cotton can negatively aect paper handling.
Unacceptable paper
The following paper types are not recommended for use with the printer:
• Chemically treated papers that are used to make copies without carbon paper. They are also known as
carbonless papers, carbonless copy paper (CCP), or no carbon required (NCR) paper.
• Preprinted papers with chemicals that may contaminate the printer.
• Preprinted papers that can be aected by the temperature in the printer fuser.
• Preprinted papers that require a registration (the precise print location on the page) greater than ±2.3 mm
(±0.09 in.). For example, optical character recognition (OCR) forms.
Sometimes, registration can be adjusted with a software app to print successfully on these forms.
• Coated papers (erasable bond), synthetic papers, or thermal papers.
Learn about the printer 12
• Rough‑edged, rough or heavily textured surface papers, or curled papers.
• Recycled papers that fail EN12281:2002 (European).
• Paper weighing less than 60 g/m
2
(16 lb).
• Multiple‑part forms or documents.
Storing paper
Use these paper storage guidelines to help avoid jams and uneven print quality:
• Store paper in its original wrapper in the same environment as the printer for 24 to 48 hours before printing.
• Extend the time several days if the storage or transportation environment is very dierent from the printer
environment. Thick paper may also require a longer conditioning period.
• For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40 percent.
• Most label manufacturers recommend printing in a temperature range of 18–24°C (65–75°F) with relative
humidity between 40 and 60 percent.
• Store paper in cartons, on a pallet or shelf, rather than on the floor.
• Store individual packages on a flat surface.
• Do not store anything on top of individual paper packages.
• Take paper out of the carton or wrapper only when you are ready to load it in the printer. The carton and
wrapper help keep the paper clean, dry, and flat.
Selecting preprinted forms and letterhead
• Use grain long paper.
• Use only forms and letterhead printed using an oset lithographic or engraved printing process.
• Avoid paper with rough or heavily textured surfaces.
• Use inks that are not aected by the resin in toner. Inks that are oxidation‑set or oil‑based generally meet
these requirements; latex inks might not.
• Print samples on preprinted forms and letterheads considered for use before buying large quantities. This
action determines whether the ink in the preprinted form or letterhead aects print quality.
• When in doubt, contact your paper supplier.
• When printing on letterhead, load the paper in the proper orientation for your printer. For more information,
see the Paper and Specialty Media Guide.
Learn about the printer 13
Supported paper sizes
Paper size
650‑sheet duo tray
Optional 550‑sheet tray Two‑sided printing
550‑sheet
tray
100‑sheet
multipurpose
feeder
1
A4
210 x 297 mm
(8.27 x 11.7 in.)
A5 landscape
2
210 x 148 mm
(8.27 x 5.83 in.)
A5 portrait
2
148 x 210 mm
(5.83 x 8.27 in.)
A6
105 x 148 mm
(4.13 x 5.83 in.)
Banner
215.9 x 1320.8 mm
(3 x 5 in. to 8.5 x 52
in.)
X
XX
Executive
184.2 x 266.7 mm
(7.25 x 10.5 in.)
Folio
215.9 x 330.2 mm
(8.5 x 13 in.)
Hagaki
100 x 148 mm
(3.94 x 5.83 in.)
X
XX
JIS B5
182 x 257 mm
(7.17 x 10.1 in.)
1
Does not support automatic size sensing.
2
Supported in both the portrait and landscape orientations. When fed in portrait orientation, A5 is treated as narrow
paper. When fed in landscape orientation, it is treated as a regular width paper.
3
When Universal is selected, the page is formatted for 215.9 x 355.6 mm (8.5 x 14 in.) unless the size is specified
by the application.
4
Load narrow paper in portrait orientation.
5
When Other Envelope is selected, the page is formatted for 215.9 x 355.6 mm (8.5 x 14 in.) unless the size is
specified by the application.
Learn about the printer 14
Paper size
650‑sheet duo tray
Optional 550‑sheet tray Two‑sided printing
550‑sheet
tray
100‑sheet
multipurpose
feeder
1
Legal
215.9 x 355.6 mm
(8.5 x 14 in.)
Letter
215.9 x 279.4 mm
(8.5 x 11 in.)
Oficio (Mexico)
216 x 340 mm
(8.5 x 13.4 in.)
Statement
139.7 x 215.9 mm
(5.5 x 8.5 in.)
Universal
3, 4
76.2 x 127 mm to
215.9 x 355.6 mm
(3 x 5 in. to 8.5 x 14
in.)
X
XX
Universal
3, 4
105 x 148 mm to
215.9 x 355.6 mm
(4.13 x 5.83 in. to 8.5
x 14 in.)
7 3/4 Envelope
98.4 x 190.5 mm
(3.875 x 7.5 in.)
X XX
9 Envelope
98.4 x 225.4 mm
(3.875 x 8.875 in.)
X
XX
1
Does not support automatic size sensing.
2
Supported in both the portrait and landscape orientations. When fed in portrait orientation, A5 is treated as narrow
paper. When fed in landscape orientation, it is treated as a regular width paper.
3
When Universal is selected, the page is formatted for 215.9 x 355.6 mm (8.5 x 14 in.) unless the size is
specified
by the application.
4
Load narrow paper in portrait orientation.
5
When Other Envelope is selected, the page is formatted for 215.9 x 355.6 mm (8.5 x 14 in.) unless the size is
specified
by the application.
Learn about the printer 15
Paper size
650‑sheet duo tray
Optional 550‑sheet tray Two‑sided printing
550‑sheet
tray
100‑sheet
multipurpose
feeder
1
10 Envelope
104.8 x 241.3 mm
(4.125 x 9.5 in.)
X
11 Envelope
114.3 x 263.525 mm
(4.5 x 10.375 in.)
X
12 Envelope
120.65 x 279.4 mm
(4.75 x 11 in.)
X
B5 Envelope
176 x 250 mm
(6.93 x 9.84 in.)
X
B6 Envelope
125 x 176 mm
(4.92 x 6.92 in.)
X
C5 Envelope
162 x 229 mm
(6.38 x 9.01 in.)
X
C6 Envelope
114 x 162 mm
(4.48 x 6.37 in.)
X
DL Envelope
110 x 220 mm
(4.33 x 8.66 in.)
X
Monarch
98.4 x 190.5 mm
(3.9 x 7.5 in.)
X
XX
1
Does not support automatic size sensing.
2
Supported in both the portrait and landscape orientations. When fed in portrait orientation, A5 is treated as narrow
paper. When fed in landscape orientation, it is treated as a regular width paper.
3
When Universal is selected, the page is formatted for 215.9 x 355.6 mm (8.5 x 14 in.) unless the size is specified
by the application.
4
Load narrow paper in portrait orientation.
5
When Other Envelope is selected, the page is formatted for 215.9 x 355.6 mm (8.5 x 14 in.) unless the size is
specified by the application.
Learn about the printer 16
Paper size
650‑sheet duo tray
Optional 550‑sheet tray Two‑sided printing
550‑sheet
tray
100‑sheet
multipurpose
feeder
1
Other Envelope
5
98.4 x 162 mm to 176
x 250 mm
(3.87 x 6.38 in. to
6.93 x 9.84 in.)
X
XX
1
Does not support automatic size sensing.
2
Supported in both the portrait and landscape orientations. When fed in portrait orientation, A5 is treated as narrow
paper. When fed in landscape orientation, it is treated as a regular width paper.
3
When Universal is selected, the page is formatted for 215.9 x 355.6 mm (8.5 x 14 in.) unless the size is specified
by the application.
4
Load narrow paper in portrait orientation.
5
When Other Envelope is selected, the page is formatted for 215.9 x 355.6 mm (8.5 x 14 in.) unless the size is
specified by the application.
Supported paper types
Supported paper types
Paper type
650‑sheet duo tray
Optional 550‑sheet
tray
Two‑sided printing
550‑sheet tray 100‑sheet
multipurpose feeder
Plain
Card stock
Recycled
Glossy
Labels
Vinyl Labels X
Bond
Envelope X
Letterhead
Preprinted
Colored Paper
Light
Learn about the printer 17
Paper type
650‑sheet duo tray
Optional 550‑sheet
tray
Two‑sided printing
550‑sheet tray 100‑sheet
multipurpose feeder
Heavy
Rough/Cotton
Transparency X X X X
Custom Type [x]
Notes:
• Labels, envelopes, and card stock always print at reduced speed.
• Card stock is supported in two‑sided printing only up to 163 g/m
2
(90‑lb bond). Anything heavier is
supported only in one‑sided printing.
• Vinyl labels are supported for occasional use only and must be tested for acceptability. Some vinyl labels
may feed more reliably from the multipurpose feeder.
Supported paper weights
650‑sheet duo tray
Optional 550‑sheet tray Two‑sided printing
550‑sheet tray 100‑sheet multipurpose
feeder
60–218 g/m
2
(16–58‑lb bond)
60–218 g/m
2
(16–58‑lb bond)
60–218 g/m
2
(16–58‑lb bond)
60–162 g/m
2
(16–43‑lb bond)
Paper type Paper weight
Plain Paper
75–90.3 g/m
2
(20–24 lb bond)
Glossy
88–176 g/m
2
(60–120 lb book)
162–176 g/m
2
grain long (60–65 lb cover)
Heavy Paper
90.3–105 g/m
2
grain long (24.1–28 lb bond)
Card stock
Up to 199 g/m
2
grain long (110 lb index)
Up to 218 g/m
2
grain short (80 lb cover)
Labels
Up to 218 g/m
2
(58 lb bond)
Envelopes
60–105 g/m
2
(16–28 lb bond)
Notes:
• For 60–176 g/m
2
(16–47‑lb bond) paper, grain long fibers are recommended.
• Paper less than 75 g/m
2
(20‑lb bond) must be printed with Paper Type set to Light Paper. Failure to do so
may cause excessive curl which can lead to feeding errors, especially in more humid environments.
• Two‑sided printing supports paper weight from 60–162 g/m
2
(16–43‑lb bond) paper.
• 100% cotton content maximum weight is 90 g/m
2
(24‑lb bond).
Learn about the printer 18
Set up, install, and
configure
Selecting a location for the printer
• Leave enough room to open trays, covers, and doors and to install hardware options.
• Set up the printer near an electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of
fire
or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product
near water or wet locations.
• Make sure that airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical
Committee 156 standard.
• Provide a
flat,
sturdy, and stable surface.
• Keep the printer:
– Clean, dry, and free of dust.
– Away from stray staples and paper clips.
– Away from the direct airflow of air conditioners, heaters, or ventilators.
– Free from direct sunlight and humidity extremes.
• Observe the recommended temperatures and avoid fluctuations:
Ambient temperature 10 to 32.2°C (50 to 90°F)
Storage temperature 15.6 to 32.2°C (60 to 90°F)
• Allow the following recommended amount of space around the printer for proper ventilation:
1 Top 17 8 mm (7 in.)
2 Rear 76 mm (3 in.)
3 Right side 127 mm (5 in.)
4 Front 508 mm (20 in.)
Set up, install, and configure 19
5 Left side 127 mm (5 in.)
Attaching cables
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a
lightning storm.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to
an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power cord
provided with this product or the manufacturer's authorized replacement.
Warning—Potential Damage: Do not touch the USB cable, any wireless network adapter, or the printer in the
area shown while actively printing. Loss of data or a malfunction can occur.
Printer port Function
1 USB printer port Connect the printer to a network.
2 USB port Attach a keyboard or any compatible option.
3 Ethernet port Connect the printer to a computer.
4 Power cord socket Connect the printer to a properly grounded electrical outlet.
Setting up and using the home screen applications
Using the home screen
Note: Your home screen may vary depending on your home screen customization settings, administrative
setup, and active embedded solutions.
Set up, install, and configure 20
Icon Function
1 Stop or Cancel button Stop the current printer task.
2 Status/Supplies
• Show a warning or error message whenever the printer requires intervention to
continue processing.
• View more information on the printer warning or message and how to clear it.
Note: You can also access this setting by touching the top section of the home
screen.
3 Job Queue Show all the current print jobs.
Note: You can also access this setting by touching the top section of the home
screen.
4 Change Language Change the language on the display.
5 Settings Access the printer menus.
6 USB Drive Print photos and documents from a flash drive.
7 Held Jobs Show the print jobs that are held in the printer memory.
8 Address Book Manage a contact list that other applications on the printer can access.
9 On‑screen keypad Enter numbers or symbols in an input field.
Customizing the home screen
1 Open a web browser, and then type the printer IP address in the address
field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Settings > Device > Home Screen Customization.
3 Do one or more of the following:
• To add an icon to the home screen, click , select the app name, and then click Add.
• To remove a home screen icon, select the app name, and then click Remove.
• To customize an app name, select the app name, click Edit, and then assign a name.
Set up, install, and configure 21
• To restore the name of an app, select the app name, click Edit, and then select Restore app label.
• To add a space between apps, click , select BLANK SPACE, and then click Add.
• To arrange the apps, drag the app names in the order that you want.
• To restore the default home screen, click Restore home screen.
4 Apply the changes.
Supported applications
Application Printer models
Display Customization C4342, C4352, CS730, CS735
Customer Support C4342, C4352
Device Quotas C4342, C4352
Using Display Customization
Before using the application, make sure to do the following:
• From the Embedded Web Server, click Apps > Display Customization > Configure.
• Enable and configure the screen saver, slideshow, and wallpaper settings.
Managing screen saver and slide show images
1
From the Screen Saver and Slideshow Images section, add, edit, or delete an image.
Notes:
• You can add up to 10 images.
• When enabled, the status icons appear on the screen saver only when there are errors, warnings, or
cloud‑based notifications.
2 Apply the changes.
Changing the wallpaper image
1
From the home screen, touch Change Wallpaper.
2 Select an image to use.
3 Apply the changes.
Running a slide show from a
flash
drive
1
Insert a flash drive into the USB port.
2 From the home screen, touch Slideshow.
Images appear in alphabetical order.
Note: You ca n r e m o v e t h e
flash
drive after the slide show starts, but the images are not stored in the
printer. If the slide show stops, then insert the
flash
drive again to view the images.
Set up, install, and configure 22
Using Customer Support
Notes:
• This application is supported only in some printer models. For more information, see “Supported
applications” on page 22.
• For information on how to configure the application settings, see the Customer Support Administrator’s
Guide.
1 From the home screen, touch Customer Support.
2 Print or e‑mail the information.
Setting up Device Quotas
Notes:
• This application is supported only in some printer models. For more information, see “Supported
applications” on page 22.
• For information on how to configure the application settings, see the Device Quotas Administrator’s
Guide.
1 Open a web browser, and then type the printer IP address in the address
field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Apps > Device Quotas >
Configure
.
3 In the User Accounts section, add or edit a user, and then set the user quota.
4 Apply the changes.
Managing bookmarks
Creating bookmarks
Use bookmarks to print frequently accessed documents that are stored in servers or on the web.
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Bookmarks > Add Bookmark, and then type a bookmark name.
Set up, install, and configure 23
3 Select an Address protocol type, and then do one of the following:
• For HTTP and HTTPS, type the URL that you want to bookmark.
• For HTTPS, make sure to use the host name instead of the IP address. For example, type
myWebsite.com/sample.pdf instead of typing 123.123.123.123/sample.pdf. Make sure that
the host name also matches the Common Name (CN) value in the server certificate. For more information
on obtaining the CN value in the server
certificate,
see the help information for your web browser.
• For FTP, type the FTP address. For example, myServer/myDirectory. Enter the FTP port number.
Port 21 is the default port for sending commands.
• For SMB, type the network folder address. For example, myServer/myShare/myFile.pdf. Type the
network domain name.
• If necessary, select the Authentication type for FTP and SMB.
To limit access to the bookmark, enter a PIN.
Note: The application supports the following file types: PDF, JPEG, and TIFF. Other file types such as
DOCX and XLSX are supported in some printer models.
4 Click Save.
Creating folders
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Bookmarks > Add Folder, and then type a folder name.
Note: To limit access to the folder, enter a PIN.
3 Click Save.
Note: You can create folders or bookmarks inside a folder. To create a bookmark, see
“Creating bookmarks”
on page 23.
Managing contacts
1 From the home screen, touch Address Book.
2 Do one or more of the following:
• To add a contact, touch on top of the screen, and then touch Create Contact. If necessary, specify a
login method to allow application access.
• To delete a contact, touch on top of the screen, touch Delete Contacts, and then select the contact.
• To edit contact information, touch the contact name.
• To create a group, touch on top of the screen, and then touch Create Group. If necessary, specify a
login method to allow application access.
• To delete a group, touch on top of the screen, touch Delete Groups, and then select the group.
• To edit a contact group, touch GROUPS > select a group name > > select the action you want to make.
Set up, install, and configure 24
3 Apply the changes.
Setting up and using the accessibility features
Activating Voice Guidance
From the home screen
1
In one motion and using one finger, slowly swipe left then up on the display until you hear a voice message.
Note: For printer models without built-in speakers, use headphones to hear the message.
2 Using two fingers, touch OK.
Note: If the gesture does not work, then apply more pressure.
From the keyboard
1
Press and hold the 5 key until you hear a voice message.
Note: For printer models without built-in speakers, use headphones to hear the message.
2 Press Tab to navigate the focus cursor to the OK button, and then press Enter.
Notes:
• When Voice Guidance is activated, always use two fingers to select any item on the display.
• Voice Guidance has limited language support.
Deactivating Voice Guidance
1 In one motion and using one
finger,
slowly swipe left then up on the display until you hear a voice message.
Note: For printer models without built-in speakers, use headphones to hear the message.
2 Using two fingers, do either of the following:
• Touc h Voice Guidance, then touch OK.
• Touc h Cancel.
Note: If the gesture does not work, then apply more pressure.
You can also deactivate Voice Guidance by doing either of the following:
• Using two fingers, double tap the home screen.
• Press the power button to put the printer in Sleep or Hibernate mode.
Navigating the screen using gestures
Notes:
• Most of the gestures are applicable only when Voice Guidance is activated.
• Use a physical keyboard to type characters and adjust certain settings.
Set up, install, and configure 25
Gesture Function
Swipe left then up using one finger
Launch or exit Accessibility mode.
Note: This gesture is also applicable when the printer is in normal mode.
Double‑tap using one finger
Select an option or item on the screen.
Double‑tap the home icon using two
fingers
Deactivate the Accessibility mode.
Triple‑tap using one finger
Zoom in or zoom out text and images.
Note: Enable Magnification mode to use the zoom feature.
Set up, install, and configure 26
Gesture Function
Swipe right or swipe down using one
finger
Move to the next item on the screen.
Swipe left or swipe up using one
finger
Move to the previous item on the screen.
Set up, install, and configure 27
Gesture Function
Swipe up then down using one
finger
Move to the first item on the screen.
Pan
Access parts of the zoomed image that are beyond the limit of the screen.
Notes:
• Use two fingers to drag a zoomed image.
• Enable Magnification mode to use the pan gesture.
Swipe up then right using one finger
Increase the volume.
Note: This gesture is also applicable when the printer is in normal mode.
Swipe down then right using one
finger
Decrease the volume.
Note: This gesture is also applicable when the printer is in normal mode.
Set up, install, and configure 28
Gesture Function
Swipe up then left using one finger
Exit an application and return to the home screen.
Swipe down then left using one
finger
Go back to the previous setting.
Using the on‑screen keyboard
When the on‑screen keyboard appears, do one or more of the following:
• Touch a key to announce and type the character in the field.
• Drag a finger across dierent characters to announce and type the character in the field.
• Touch a text box using two fingers to announce the characters in the field.
• Touc h Backspace to delete characters.
Enabling
Magnification
mode
1 In one motion and using one finger, slowly swipe left then up on the display until you hear a voice message.
Note: For printer models without built-in speakers, use headphones to hear the message.
2 Using two fingers, do the following:
a Touc h
Magnification
mode.
b Tou ch OK.
Note: If the gesture does not work, then apply more pressure.
For more information on navigating a magnified screen, see
“Navigating the screen using gestures” on page
25.
Set up, install, and configure 29
Loading paper and specialty media
Setting the size and type of the specialty media
The trays automatically detect the size of plain paper. For specialty media like labels, card stock, or envelopes,
do the following:
1 From the home screen, touch Settings > Paper > Tray Configuration > Paper Size/Type > select a paper
source.
2 Set the size and type of the specialty media.
Configuring
Universal paper settings
1 From the home screen, touch Settings > Paper > Media Configuration > Universal Setup.
2 Configure the settings.
Enabling the Multiple Universal Sizes setting
1 From the home screen, touch Settings > Device > Maintenance > Configuration Menu > Tray
Configuration.
2 Enable the Multiple Universal Sizes setting.
Loading trays
CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.
Keep all other trays closed until needed.
1 Remove the tray.
Note: To avoid jams, do not remove trays while the printer is busy.
Set up, install, and configure 30
2 Adjust the guides to match the size of the paper that you are loading.
Note: Use the indicators on the bottom of the tray to position the guides.
Set up, install, and configure 31
3 Flex, fan, and align the paper edges before loading.
4 Load the paper stack with the printable side faceup.
• For one‑sided printing, load letterhead faceup with the header toward the front of the tray.
• For two‑sided printing, load letterhead facedown with the header toward the back of the tray.
• Do not slide paper into the tray.
• For plain paper, make sure that the stack height is below the maximum paper fill indicator. Overfilling
may cause paper jams.
Set up, install, and configure 32
• For envelopes and other specialty media, make sure that the stack height is below the dashed line.
Overfilling
may cause paper jams.
5 Insert the tray.
If necessary, set the paper size and type to match the paper loaded in the tray.
Set up, install, and configure 33
Loading the multipurpose feeder
1 Open the multipurpose feeder.
2 Adjust the guide to match the size of the paper that you are loading.
3 Flex, fan, and align the paper edges before loading.
Set up, install, and configure 34
4 Load the paper.
• Load paper and card stock with the printable side facedown and the top edge entering the printer first.
• Load envelope with the flap side up and against the right side of the paper guide. Load European
envelopes with the flap entering the printer first.
Warning—Potential Damage: Do not use envelopes with stamps, clasps, snaps, windows, coated
linings, or self‑stick adhesives.
Note: To avoid paper pick problems, make sure that the leading edge of the paper or specialty media is
properly aligned with the separator dam.
Set up, install, and configure 35
5 From the Paper menu in the control panel, set the paper size and type to match the paper loaded in the
multipurpose feeder.
Linking trays
1 From the home screen, touch Settings > Paper > Tray
Configuration
> select a paper source.
2 Set the same paper size and paper type for the trays that you are linking.
3 From the home screen, touch Settings > Device > Maintenance >
Configuration
Menu > Tray
Configuration
> Tray Linking.
4 Tou ch Automatic.
To unlink trays, make sure that no trays have the same paper size and paper type settings.
Warning—Potential Damage: The temperature of the fuser varies according to the specified paper type. To
avoid printing issues, match the paper type setting in the printer with the paper loaded in the tray.
Installing and updating software, drivers, and firmware
Installing the printer software
Notes:
• The print driver is included in the software installer package.
• For Macintosh computers with macOS version 10.7 or later, you do not need to install the driver to print
on an AirPrint-certified printer. If you want custom printing features, then download the print driver.
1 Obtain a copy of the software installer package.
• From the software CD that came with your printer.
• Go to www.lexmark.com/downloads.
2 Run the installer, and then follow the instructions on the computer screen.
Set up, install, and configure 36
Adding printers to a computer
Before you begin, do one of the following:
• Connect the printer and the computer to the same network. For more information on connecting the printer
to a network, see
“Connecting the printer to a Wi‑Fi network” on page 68.
• Connect the computer to the printer. For more information, see “Connecting a computer to the printer” on
page 70.
• Connect the printer to the computer using a USB cable. For more information, see “Attaching cables” on
page 20.
Note: The USB cable is sold separately.
For Windows users
1
From a computer, install the print driver.
Note: For more information, see “Installing the printer software” on page 36.
2 Open Printers & scanners, and then click Add a printer or scanner.
3 Depending on your printer connection, do one of the following:
• Select a printer from the list, and then click Add device.
• Click Show Wi‑Fi Direct printers, select a printer, and then click Add device.
• Click The printer that I want isn’t listed, and then from the Add Printer window, do the following:
a Select Add a printer using a TCP/IP address or hostname, and then click Next.
b In the “Hostname or IP address” field, type the printer IP address, and then click Next.
Notes:
– View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
– If you are using a proxy server, then temporarily disable it to load the web page correctly.
c Select a print driver, and then click Next.
d Select Use the print driver that is currently installed (recommended), and then click Next.
e Type a printer name, and then click Next.
f Select a printer sharing option, and then click Next.
g Click Finish.
For Macintosh users
1
From a computer, open Printers & Scanners.
2 Click , and then select a printer.
3 From the Use menu, select a print driver.
Notes:
• To use the Macintosh print driver, select either AirPrint or Secure AirPrint.
• If you want custom printing features, then select the Lexmark print driver. To install the driver, see
“Installing the printer software” on page 36.
4 Add the printer.
Set up, install, and configure 37
Exporting or importing a configuration file
You can export the configuration settings of your printer into a text file, and then import the file to apply the
settings to other printers.
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 From the Embedded Web Server, click Export Configuration or Import Configuration.
3 Follow the instructions on the screen.
4 If the printer supports applications, then do the following:
a Click Apps > select the application >
Configure
.
b Click Export or Import.
Adding available options in the print driver
For Windows users
1 Open the printers folder.
2 Select the printer you want to update, and then do either of the following:
• For Windows 7 or later, select Printer properties.
• For earlier versions, select Properties.
3 Navigate to the Configuration tab, and then select Update Now ‑ Ask Printer.
4 Apply the changes.
For Macintosh users
1 From System Preferences in the Apple menu, navigate to your printer, and then select Options & Supplies.
2 Navigate to the list of hardware options, and then add any installed options.
3 Apply the changes.
Set up, install, and configure 38
Updating firmware
Updating the firmware using the control panel
Using the notification center
This method is applicable only in some printer models.
1 From the control panel, navigate to the notification center, and then select Firmware update available.
2 Select Install now.
The printer reboots automatically after the update.
Using the Settings menu
1 From the control panel, navigate to Settings > Device > Update Firmware.
2 Depending on your printer model, select Check for updates or Check for updates now.
3 If a new update is available, then select Install now.
The printer reboots automatically after the update.
Set up, install, and configure 39
Updating the firmware using the Embedded Web Server
Before you begin, make sure that:
• You have downloaded the latest printer
firmware
from https://support.lexmark.com and saved it to your
flash drive or computer.
Note: To deploy the printer firmware, extract the .fls firmware file from the ZIP package.
• You are not using a special code on your printer to avoid losing this functionality.
Warning—Potential Damage: Make sure that all printers receiving
firmware
updates are turned on during
the entire
firmware
update process. Turning
o
a printer during a
firmware
update can severely damage it.
If the printer is connected to the network when checking for updates, then downloading the firmware is not
required.
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Device.
3 Scroll down, and then click Update Firmware.
4 Depending on your printer model, click Check for updates or Check for updates now.
If a new update is available, then click I agree, start update.
The printer reboots automatically after the update.
Installing hardware options
Available internal options
• Intelligent storage drive (ISD)
– Fonts
• Simplified Chinese
• Traditional Chinese
• Japanese
• Korean
• Arabic
– Mass storage
• Printer hard disk
• Licensed features
– IPDS
– Bar Code
Set up, install, and configure 40
• Lexmark
TM
Internal solutions port
– IEEE 1284‑B Parallel Card
– RS‑232C Serial Card
– Fiber Port
• Wireless print server
– MarkNet
TM
N8370
– MarkNet N8372
– MarkNet N8450
Notes:
• An ISD or a hard disk is required to activate formsmerge and other features.
• Some IPDS features require an ISD or a hard disk.
Installing optional trays
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller
board or installing optional hardware or memory devices sometime after setting up the printer, then turn
the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any
other devices attached to the printer, then turn them o as well, and unplug any cables going into the
printer.
1 Turn o the printer.
2 Unplug the power cord from the electrical outlet, and then from the printer.
3 Unpack the optional tray, and then remove all the packing material.
Note: If optional trays are already installed, then unlock them from the printer before lifting the printer. Do
not try to lift the printer and trays at the same time.
4 Install the printer on top of the optional tray until it clicks into place.
CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may
require two or more people to lift it safely.
Set up, install, and configure 41
5 Connect the power cord to the printer, and then to the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
6 Turn on the printer.
Add the tray in the print driver to make it available for print jobs. For more information, see
“Adding available
options in the print driver” on page 38.
Set up, install, and configure 42
Installing the intelligent storage drive
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller
board or installing optional hardware or memory devices sometime after setting up the printer, then turn
the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any
other devices attached to the printer, then turn them o as well, and unplug any cables going into the
printer.
1 Turn o the printer, and then unplug the power cord from the electrical outlet.
2 Using a flat‑head screwdriver, remove the controller board shield.
Warning—Potential Damage: Controller board electronic components are easily damaged by static
electricity. Touch a metal surface on the printer before touching any controller board components or
connectors.
Set up, install, and configure 43
3 Unpack the intelligent storage drive (ISD).
Warning—Potential Damage: Avoid touching the connection points along the edge of the card.
4 Locate the ISD connector.
5 Insert the card to the ISD connector.
Set up, install, and configure 44
6 Attach the controller board shield.
7 Connect the power cord to the electrical outlet, and then turn on the printer.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
Set up, install, and configure 45
Installing the Trusted Platform Module
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller
board or installing optional hardware or memory devices sometime after setting up the printer, then turn
the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any
other devices attached to the printer, then turn them o as well, and unplug any cables going into the
printer.
1 Turn o the printer, and then unplug the power cord from the electrical outlet.
2 Using a flat‑head screwdriver, remove the controller board shield.
Warning—Potential Damage: Controller board electronic components are easily damaged by static
electricity. Touch a metal surface on the printer before touching any controller board components or
connectors.
Set up, install, and configure 46
3 Unpack the Trusted Platform Module.
Warning—Potential Damage: Avoid touching the connection points along the edge of the card.
4 Locate the TPM connector.
5 Attach the module to the TPM connector.
Set up, install, and configure 47
6 Attach the controller board shield.
7 Connect the power cord to the electrical outlet, and then turn on the printer.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
Set up, install, and configure 48
Installing an internal solutions port
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller
board or installing optional hardware or memory devices sometime after setting up the printer, then turn
the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any
other devices attached to the printer, then turn them o as well, and unplug any cables going into the
printer.
1 Turn o the printer, and then unplug the power cord from the electrical outlet.
2 Using a flat‑head screwdriver, remove the controller board shield.
Warning—Potential Damage: Controller board electronic components are easily damaged by static
electricity. Touch a metal surface on the printer before touching any controller board electronic
components or connectors.
Set up, install, and configure 49
3 Unpack the internal solutions port (ISP) kit.
1 ISP
2 Mounting bracket
3 Thumbscrews
4 Housing
5 ISP extended cable
Set up, install, and configure 50
4 Install the ISP into its housing.
Set up, install, and configure 51
5 Attach the housing to the controller board shield.
Set up, install, and configure 52
6 Connect the ISP extended cable to the ISP connector in the controller board.
Set up, install, and configure 53
7 Attach the controller board shield.
8 Connect the power cord to the electrical outlet, and then turn on the printer.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
Changing the printer port settings after installing an internal solutions port
Notes:
• If the printer has a static IP address, then do not change the configuration.
• If the computers are configured to use the network name instead of an IP address, then do not change
the configuration.
• If you are adding a wireless internal solutions port (ISP) to a printer previously configured for an Ethernet
connection, then disconnect the printer from the Ethernet network.
For Windows users
1
Open the printers folder.
2 From the shortcut menu of the printer with the new ISP, open the printer properties.
3 Configure the port from the list.
4 Update the IP address.
5 Apply the changes.
Set up, install, and configure 54
For Macintosh users
1
From System Preferences in the Apple menu, navigate to the list of printers, and then select + > IP.
2 Type the IP address in the address
field.
3 Apply the changes.
Installing a printer hard disk
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller
board or installing optional hardware or memory devices sometime after setting up the printer, then turn
the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any
other devices attached to the printer, then turn them o as well, and unplug any cables going into the
printer.
1 Turn
o
the printer, and then unplug the power cord from the electrical outlet.
2 Using a flat‑head screwdriver, remove the controller board shield.
Warning—Potential Damage: Controller board electronic components are easily damaged by static
electricity. Touch a metal surface on the printer before touching any controller board electronic
components or connectors.
Set up, install, and configure 55
3 Unpack the hard disk.
4 Attach the hard disk to the controller board.
Warning—Potential Damage: Do not touch or press the center of the hard disk.
Set up, install, and configure 56
Set up, install, and configure 57
5 Attach the controller board shield.
6 Connect the power cord to the electrical outlet, and then turn on the printer.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
Set up, install, and configure 58
Installing wireless modules
Installing MarkNet N8370 Wireless Print Server
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller
board or installing optional hardware or memory devices sometime after setting up the printer, then turn
the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any
other devices attached to the printer, then turn them o as well, and unplug any cables going into the
printer.
1 Turn o the printer, and then unplug the power cord from the electrical outlet.
2 Using a flat‑head screwdriver, remove the controller board shield.
Warning—Potential Damage: Controller board electronic components are easily damaged by static
electricity. Touch a metal surface on the printer before touching any controller board electronic
components or connectors.
Set up, install, and configure 59
Set up, install, and configure 60
3 Install the wireless module into its housing.
Set up, install, and configure 61
4 Attach the wireless module to the controller board shield.
Set up, install, and configure 62
5 Connect the wireless assembly to the ISP connector in the controller board.
Set up, install, and configure 63
6 Attach the controller board shield.
7 Attach the NFC card.
8 Connect the power cord to the electrical outlet, and then turn on the printer.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
Set up, install, and configure 64
Installing MarkNet N8372 Wireless Print Server
1 Turn o the printer.
2 Apply isopropyl alcohol to a damp, soft, lint-free cloth, and then wipe the surface around the USB port.
3 Install the wireless module.
Notes:
• Apply firm pressure to make sure that the tape sticks to the surface of the printer.
• Make sure that the printer surface is dry and free of condensed moisture.
• The module is best bonded to the printer after 72 hours.
4 Check for a gap between the module and the printer, then attach the spacer module if necessary.
Set up, install, and configure 65
5 Attach the NFC card.
6 Turn on the printer.
Installing MarkNet N8450 Wireless Print Server
Note: Make sure that the printer is updated to the latest available
firmware.
1 Turn o the printer, and then unplug the power cord from the electrical outlet.
2 Depending on your printer model, locate the wireless print server port.
Set up, install, and configure 66
3 Insert the wireless print server until it clicks into place.
4 Depending on your printer model, close the door, attach the port cover, or do both.
5 Connect the power cord to the electrical outlet, and then turn on the printer.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
Set up, install, and configure 67
Networking
Connecting the printer to a Wi‑Fi network
Before you begin, make sure that:
• A wireless module is installed in your printer. For more information, see the Installing wireless modules
section.
• Active Adapter is set to Auto. From the home screen, touch Settings > Network/Ports > Network Overview
> Active Adapter.
Using the control panel
1
From the home screen, touch Settings > Network/Ports > Wireless > Setup On Printer Panel > Choose
Network.
2 Select a Wi‑Fi network, and then type the network password.
Note: For printers that are Wi‑Fi‑network‑ready, a prompt to set up the Wi‑Fi network appears during
initial setup.
Using Lexmark Mobile Assistant
1
Depending on your mobile device, download the Lexmark Mobile Assistant application from either the App
Store or Google Play
TM
.
2 From the printer home screen, touch Settings > Network/Ports > Wireless > Setup Using Mobile App >
Printer ID.
3 From your mobile device, launch the application, and then accept the Terms of Use.
Note: If necessary, grant permissions.
4 Tap Connect to Printer > Go to Wi‑Fi Settings.
5 Connect your mobile device to the printer wireless network.
6 Return to the application, and then tap Setup Wi-Fi Connection
7 Select a Wi-Fi network, and then type the network password.
8 Tap Done.
Connecting the printer to a wireless network using Wi‑Fi Protected Setup
(WPS)
Before you begin, make sure that:
• The access point (wireless router) is WPS‑
certified
or WPS‑compatible. For more information, see the
documentation that came with your access point.
• A wireless module is installed in your printer. For more information, see the Installing wireless modules
section.
• Active Adapter is set to Auto. From the home screen, touch Settings > Network/Ports > Network Overview
> Active Adapter.
Set up, install, and configure 68
Using the Push-Button method
1
From the home screen, touch Settings > Network/Ports > Wireless > Wi‑Fi Protected Setup > Start Push
Button Method.
2 Follow the instructions on the display.
Using the personal
identification
number (PIN) method
1
From the home screen, touch Settings > Network/Ports > Wireless > Wi‑Fi Protected Setup > Start PIN
Method.
2 Copy the eight‑digit WPS PIN.
3 Open a web browser, and then type the IP address of your access point in the address
field.
Notes:
• To know the IP address, see the documentation that came with your access point.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
4 Access the WPS settings. For more information, see the documentation that came with your access point.
5 Enter the eight‑digit PIN, and then save the changes.
Configuring
Wi‑Fi Direct
Wi-Fi Direct
®
allows wireless devices to connect directly to a Wi-Fi Direct‑enabled printer without using an
access point (wireless router).
Before you begin, make sure that a wireless module is installed on your printer. For more information, see the
Installing wireless modules section.
1 From the home screen, touch Settings > Network/Ports > Wi-Fi Direct.
2
Configure
the settings.
• Enable Wi‑Fi Direct—Enables the printer to broadcast its own Wi‑Fi Direct network.
• Wi‑Fi Direct Name—Assigns a name for the Wi‑Fi Direct network.
• Wi‑Fi Direct Password—Assigns the password for negotiating the wireless security when using the
peer‑to-peer connection.
• Show Password on Setup Page—Shows the password on the Network Setup Page.
• Auto-Accept Push Button Requests—Lets the printer accept connection requests automatically.
Note: Accepting push‑button requests automatically is not secured.
Notes:
• By default, the Wi-Fi Direct network password is not visible on the printer display. To show the password,
enable the password peek icon. From the home screen, touch Settings > Security > Miscellaneous >
Enable Password/PIN Reveal.
• You can see the password of the Wi-Fi Direct network without showing it on the printer display. From the
home screen, touch Settings > Reports > Network > Network Setup Page.
Set up, install, and configure 69
Connecting a mobile device to the printer
Before connecting your mobile device, make sure that Wi‑Fi Direct has been configured. For more information,
see
“Configuring Wi‑Fi Direct” on page 69.
Connecting using Wi‑Fi Direct
Note: These instructions apply only to Android mobile devices.
1 From the mobile device, go to the settings menu.
2 Enable Wi‑Fi, and then tap Wi‑Fi Direct.
3 Select the printer Wi-Fi Direct name.
4
Confirm
the connection on the printer control panel.
Connecting using Wi‑Fi
1
From the mobile device, go to the settings menu.
2 Tap Wi‑Fi, and then select the printer Wi-Fi Direct name.
Note: The string DIRECT-xy (where x and y are two random characters) is added before the Wi-Fi Direct
name.
3 Enter the Wi-Fi Direct password.
Connecting a computer to the printer
Before connecting your computer, make sure that Wi‑Fi Direct has been configured. For more information, see
“Configuring Wi‑Fi Direct” on page 69.
For Windows users
1
Open Printers & scanners, and then click Add a printer or scanner.
2 Click Show Wi-Fi Direct printers, and then select the printer Wi‑Fi Direct name.
3 From the printer display, take note of the eight-digit PIN of the printer.
4 Enter the PIN on the computer.
Note: If the print driver is not already installed, then Windows downloads the appropriate driver.
For Macintosh users
1
Click the wireless icon, and then select the printer Wi‑Fi Direct name.
Note: The string DIRECT-xy (where x and y are two random characters) is added before the Wi-Fi Direct
name.
2 Type the Wi‑Fi Direct password.
Note: Switch your computer back to its previous network after disconnecting from the Wi-Fi Direct network.
Set up, install, and configure 70
Deactivating the Wi‑Fi network
1 From the home screen, touch Settings > Network/Ports > Network Overview > Active Adapter > Standard
Network.
2 Follow the instructions on the display.
Checking the printer connectivity
1 From the home screen, touch Settings > Reports > Network > Network Setup Page.
2 Check the first section of the network setup page, and confirm that the status is connected.
If the status is not connected, then the LAN drop may be inactive, or the network cable may be
malfunctioning. Contact your administrator for assistance.
Setting up serial printing (Windows only)
Before you begin, make sure that a serial internal solutions port is installed in your printer.
1 Set the parameters in the printer.
a From the control panel, navigate to the menu for the port settings.
b Locate the menu for the serial port settings, and then adjust the settings, if necessary.
c Apply the changes.
2 From your computer, open the printers folder, and then select your printer.
3 Open the printer properties, and then select the COM port from the list.
4 Set the COM port parameters in Device Manager.
Notes:
• Serial printing reduces printing speed.
• Make sure that the serial cable is connected to the serial port on your printer.
Set up, install, and configure 71
Secure the printer
Locating the security slot
The printer is equipped with a security lock feature. Attach a security lock compatible with most laptop
computers in the location shown to secure the printer in place.
Erasing printer memory
To erase volatile memory or buered data in your printer, turn o the printer.
To erase nonvolatile memory, device and network settings, security settings, and embedded solutions, do the
following:
1 From the home screen, touch Settings > Device > Maintenance > Out of Service Erase.
2 Touch t he Sanitize all information on nonvolatile memory check box, and then touch ERASE.
3 Touc h Start initial setup wizard or Leave printer
oine
, and then touch Next.
4 Start the operation.
Note: This process destroys the encryption key that is used to protect user data. Format the hard disk and
intelligent storage drive after erasing the printer memory.
Erasing printer storage drive
1 From the home screen, touch Settings > Device > Maintenance > Out of Service Erase.
2 Depending on the storage drive that is installed on your printer, do either of the following:
• For hard disk, touch the Sanitize all information on hard disk check box, touch ERASE, and then select
a method to erase data.
Note: The process to sanitize the hard disk can take from several minutes to more than an hour,
making the printer unavailable for other tasks.
• For intelligent storage drive (ISD), touch Erase Intelligent Storage Drive, and then touch ERASE to erase
all user data.
3 Start the operation.
Secure the printer 72
Restoring factory default settings
1 From the home screen, touch Settings > Device > Restore Factory Defaults.
2 To uc h Restore Settings > select the settings that you want to restore > RESTORE.
3 Start the operation.
Statement of Volatility
Type of memory Description
Volatile memory The printer uses standard random access memory (RAM)
to buer temporarily user data during simple print and
copy jobs.
Nonvolatile memory The printer may use two forms of non-volatile memory:
EEPROM and NAND (flash memory). Both types store the
operating system, printer settings, and network
information. They also store scanner and bookmark
settings and embedded solutions.
Hard disk storage drive Some printers may have a hard disk drive installed. The
printer hard disk is designed for printer-specific
functionality. The hard disk lets the printer retain buered
user data from complex print jobs, form data, and font
data.
Intelligent storage drive (ISD) Some printers may have an ISD installed. ISD uses non-
volatile flash memory to store user data from complex
print jobs, form data, and font data.
Erase the content of any installed printer memory in the following circumstances:
• The printer is decommissioned.
• The printer hard disk or ISD is replaced.
• The printer is moved to a dierent department or location.
• The printer is serviced by someone from outside your organization.
• The printer is removed from your premises for service.
• The printer is sold to another organization.
Note: To dispose a storage drive, follow the policies and procedures of your organization.
Secure the printer 73
Print
Printing from a computer
Note: For labels, card stock, and envelopes, set the paper size and type in the printer before printing the
document.
1 From the document that you are trying to print, open the Print dialog.
2 If necessary, adjust the settings.
3 Print the document.
Printing from a mobile device
Printing from a mobile device using Lexmark Mobile Print
Printing from a mobile device using Lexmark Mobile Print
Lexmark Mobile Print allows you to send documents and images directly to a supported Lexmark printer.
1 Open the document, and then send or share the document to Lexmark Mobile Print.
Note: Some third‑party applications may not support the send or share feature. For more information, see
the documentation that came with the application.
2 Select a printer.
3 Print the document.
Printing from a mobile device using Lexmark Print
Lexmark Print is a mobile printing solution for mobile devices running on Android
TM
version 6.0 or later. It lets
you send documents and images to network-connected printers and print management servers.
Notes:
• Make sure that you download the Lexmark Print application from the Google Play store and enable it in
the mobile device.
• Make sure that the printer and the mobile device are connected to the same network.
1 From your mobile device, select a document from the
file
manager.
2 Send or share the document to Lexmark Print.
Note: Some third‑party applications may not support the send or share feature. For more information, see
the documentation that came with the application.
3 Select a printer, and then adjust the settings, if necessary.
4 Print the document.
Print 74
Printing from a mobile device using Mopria Print Service
Mopria
®
Print Service is a mobile printing solution for mobile devices running on Android version 5.0 or later. It
allows you to print directly to any Mopria‑certified printer.
Note: Make sure that you download the Mopria Print Service application from the Google Play store and
enable it in the mobile device.
1 From your Android mobile device, launch a compatible application or select a document from your file
manager.
2 Tap > Print.
3 Select a printer, and then adjust the settings, if necessary.
4 Tap .
Printing from a mobile device using AirPrint
The AirPrint software feature is a mobile printing solution that allows you to print directly from Apple devices
to an AirPrint‑certified printer.
Notes:
• Make sure that the Apple device and the printer are connected to the same network. If the network has
multiple wireless hubs, then make sure that both devices are connected to the same subnet.
• This application is supported only in some Apple devices.
1 From your mobile device, select a document from your
file
manager or launch a compatible application.
2 Tap > Print.
3 Select a printer, and then adjust the settings, if necessary.
4 Print the document.
Printing from a mobile device using Wi‑Fi Direct®
Wi‑Fi Direct
®
is a printing service that lets you print to any Wi‑Fi Direct‑ready printer.
Note: Make sure that the mobile device is connected to the printer wireless network. For more information,
see
“Connecting a mobile device to the printer” on page 70.
1 From your mobile device, launch a compatible application or select a document from your file manager.
2 Depending on your mobile device, do one of the following:
• Tap > Print.
• Tap > Print.
• Tap > Print.
3 Select a printer, and then adjust the settings, if necessary.
4 Print the document.
Print 75
Printing from a flash drive
1 Insert the flash drive.
Notes:
• If you insert the flash drive when an error message appears, then the printer ignores the flash drive.
• If you insert the flash drive while the printer is processing other print jobs, then Busy appears on the
display.
2 From the display, touch the document that you want to print.
If necessary, configure the print settings.
3 Print the document.
To print another document, touch USB Drive.
Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the
flash
drive or
the printer in the area shown while actively printing, reading, or writing from the memory device.
Print 76
Supported flash drives and file types
Flash drives
• Lexar JumpDrive S70 (16GB and 32GB)
• SanDisk Cruzer Micro (16GB and 32GB)
• PNY Attaché (16GB and 32GB)
Notes:
– The printer supports high‑speed flash drives with full‑speed standard.
– Flash drives must support the File Allocation Table (FAT) system.
File types
Documents Images
• PDF (version 1.7 or earlier)
• Microsoft file formats (DOC, DOCX, XLS, XLSX, PPT, PPTX)
• JPEG or JPG
• TIFF or TIF
• GIF
• BMP
• PNG
• PCX
• DCX
Configuring confidential jobs
1 From the home screen, touch Settings > Security > Confidential Print Setup.
2 Configure the settings.
Print 77
Setting Description
Max Invalid PIN Set the limit for entering an invalid PIN.
Note: When the limit is reached, the print jobs for that user name are deleted.
Confidential Job
Expiration
Set an individual expiration time for each held job before it is automatically deleted from
the printer memory, hard disk, or intelligent storage drive.
Note: A held job is either
Confidential,
Repeat, Reserve, or Verify.
Repeat Job Expiration Set the expiration time for print jobs that you want to repeat.
Verify Job Expiration Set the expiration time for printing a copy of a job for you to check its quality before
printing the remaining copies.
Reserve Job Expiration Set the expiration time for jobs that you want to store in the printer for printing later.
Require All Jobs to be
Held
Set the printer to hold all print jobs.
Keep duplicate
documents
Set the printer to keep all documents with the same file name.
Printing confidential and other held jobs
For Windows users
1 With a document open, click File > Print.
2 Select a printer, and then click Properties, Preferences, Options, or Setup.
3 Click Print and Hold.
4 Select Use Print and Hold, and then assign a user name.
5 Select the print job type (Confidential, Repeat, Reserve, or Verify).
If you select Confidential, then secure the print job with a personal identification number (PIN).
6 Click OK or Print.
7 From the printer home screen, release the print job.
• For confidential print jobs, touch Held jobs > select your user name > Confidential > enter the PIN >
select the print job > configure the settings > Print.
• For other print jobs, touch Held jobs > select your user name > select the print job >
configure
the settings
> Print.
For Macintosh users
Using AirPrint
1 With a document open, choose File > Print.
2 Select a printer, and then from the drop-down menu following the Orientation menu, choose PIN Printing.
3 Enable Print with PIN, and then enter a four‑digit PIN.
Print 78
4 Click Print.
5 From the printer home screen, release the print job. Touch Held jobs > select your computer name >
Confidential > enter the PIN > select the print job > Print.
Using the print driver
1 With a document open, choose File > Print.
2 Select a printer, and then from the drop-down menu following the Orientation menu, choose Print and Hold.
3 Choose Confidential Print, and then enter a four‑digit PIN.
4 Click Print.
5 From the printer home screen, release the print job. Touch Held jobs > select your computer name >
Confidential
> select the print job > enter the PIN > Print.
Printing a font sample list
1 From the home screen, touch Settings > Reports > Print > Print Fonts.
2 To uc h PCL Fonts or PS Fonts.
Printing a directory list
From the home screen, touch Settings > Reports > Print > Print Directory.
Placing separator sheets between copies
1 From the home screen, touch Settings > Print > Layout > Separator Sheets > Between Copies.
2 Print the document.
Canceling a print job
1 From the home screen, touch .
2 Select the job to cancel.
Note: You can also cancel a job by touching Job Queue.
Adjusting toner darkness
1 From the home screen, touch Settings > Print > Quality.
2 In the Toner Darkness menu, adjust the settings.
Print 79
Use printer menus
Menu map
Device
• Preferences
• Eco‑Mode
• Remote Operator Panel
• Notifications
• Power Management
• Anonymous Data Collection
• Accessibility
• Restore Factory Defaults
• Maintenance
• Home Screen Customization
• Update firmware
• About this Printer
Print
• Layout
• Setup
• Quality
• Job Accounting
• PDF
• PostScript
• PCL
• Image
Paper
• Tray Configuration • Media Configuration
USB Drive
Flash Drive Print
Network/Ports
• Network Overview
• Wireless
• Wi‑Fi Direct
• Mobile Services Management
• Ethernet
• TCP/IP
• SNMP
• IPSec
• 802.1x
• LPD Configuration
• HTTP/FTP Settings
• ThinPrint
• USB
• Restrict external network access
Security
• Login Methods
• Schedule USB Devices
• Security Audit Log
• Login Restrictions
• Confidential Print Setup
• Disk Encryption
• Erase Temporary Data Files
• Solutions LDAP Settings
• Miscellaneous
Cloud Services Cloud Services Enrollment
Reports
• Menu Settings Page
• Device
• Print
• Network
Troubleshooting Print Quality Test Pages
Use printer menus 80
Device
Preferences
Menu item Description
Display Language
[List of languages]
Set the language of the text that appears on the display.
Country/Region
[List of countries or regions]
Identify the country or region where the printer is configured
to operate.
Run initial setup
O*
On
Run the setup wizard.
Keyboard
Keyboard Type
[List of languages]
Select a language as a keyboard type.
Note: All the Keyboard Type values may not appear or may
require special hardware to appear.
Displayed information
Display Text 1 (IP Address*)
Display Text 2 (Date/Time*)
Custom Text 1
Custom Text 2
Specify the information to appear on the home screen.
Date and Time
Configure
Current Date and Time
Manually Set Date and Time
Date Format
Time Format (12 hour A.M./P.M.*)
Time Zone
UTC (GMT)
Oset
DST Start
DST End
DST
Oset
Network Time Protocol
Enable NTP (On*)
NTP Server
Enable Authentication (None*)
Key ID
Password
Configure the printer date and time and network time protocol.
Notes:
• MM‑DD‑YYYY is the U.S. factory default setting. DD-MM-
YYYY is the international factory default setting.
• UTC (GMT) Oset, DST Start, DST End, and DST Oset
appear only when Time Zone is set to (UTC+user)
Custom.
• Key ID and Password appear only when Enable
Authentication is set to MD5 key.
Paper Sizes
US
Metric
Specify the unit of measurement for paper sizes.
Note: The country or region selected in the initial setup
wizard determines the initial paper size setting.
Screen Brightness
20–100% (100*)
Adjust the brightness of the display.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 81
Menu item Description
Flash Drive Access
Disabled
Enabled*
Enable access to the flash drive.
Screen Timeout
5–300 (60*)
Set the idle time in seconds before the display shows the home
screen, or before the printer logs out a user account
automatically.
Note: An asterisk (*) next to a value indicates the factory default setting.
Eco-Mode
Menu item Description
Print
Sides (1‑Sided*)
Pages per Side (O*)
Toner Darkness (4*)
Color Saver
(O*)
Configure the print settings of the printer.
Note: An asterisk (*) next to a value indicates the factory default setting.
Remote Operator Panel
Menu item Description
External VNC Connection
Don’t Allow*
Allow
Connect an external Virtual Network Computing (VNC) client
to the remote control panel.
Authentication Type
None*
Standard Authentication
Set the authentication type when accessing the VNC client
server.
VNC Password Specify the password to connect to the VNC client server.
Note: This menu item appears only if Authentication Type is
set to Standard Authentication.
Note: An asterisk (*) next to a value indicates the factory default setting.
Notifications
Menu item Description
Supplies
Show Supply Estimates
Show estimates*
Do not show estimates
Show the estimated status of the supplies.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 82
Menu item Description
E‑mail Alerts Setup
E‑mail Setup
Primary SMTP Gateway
Primary SMTP Gateway Port (25*)
Secondary SMTP Gateway
Secondary SMTP Gateway Port (25*)
SMTP Timeout (30 seconds*)
Reply Address
Always use SMTP default Reply Address
(O*)
Use SSL/TLS (Disabled)*
Require Trusted Certificate (On*)
SMTP Server Authentication
(No authentication required*)
Device‑Initiated E‑mail (None*)
User‑Initiated E‑mail (None*)
Use Active Directory Device Credentials
(O*)
Device Userid
Device Password
Kerberos 5 REALM
NTLM Domain
Disable "SMTP server not set up" error(O*)
Configure the e‑mail settings of the printer.
Error Prevention
Jam Assist
O
On*
Set the printer to check for jammed paper automatically.
Error Prevention
Auto Continue
O
On* (5 seconds)
Let the printer continue processing or printing a job
automatically after clearing certain attendance conditions.
Error Prevention
Auto Reboot
Auto Reboot (Reboot always*)
Set the printer to restart when an error occurs.
Error Prevention
Auto Reboot
Max Auto Reboots (20*)
Set the number of automatic reboots that the printer can
perform.
Error Prevention
Auto Reboot
Auto Reboot Window (720*)
Set the number of seconds before the printer performs an
automatic reboot.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 83
Menu item Description
Error Prevention
Auto Reboot
Auto Reboot Counter
Show a read‑only information of the reboot counter.
Error Prevention
Auto Reboot
Reset Auto Reboot Counter
Reset the counter for auto reboot.
Error Prevention
Display Short Paper Error
On
Auto‑clear*
Set the printer to show a message when a short paper error
occurs.
Note: Short paper refers to the size of the paper loaded.
Error Prevention
Page Protect
O*
On
Set the printer to process the entire page into the memory
before printing it.
Jam Content Recovery
Jam Recovery
O
On
Auto*
Set the printer to reprint jammed pages.
Note: An asterisk (*) next to a value indicates the factory default setting.
Power Management
Menu item Description
Sleep Mode Profile
Print from Sleep Mode
Stay awake after printing
Enter Sleep Mode after printing*
Set the printer to stay awake or enter Sleep mode after
printing.
Sleep Mode Profile
Touch to Wake from Deep Sleep
O
On*
Wake the printer from Deep Sleep mode by touching the
printer display.
Timeouts
Sleep Mode
1–114 minutes (15*)
Set the idle time before the printer begins operating in Sleep
mode.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 84
Menu item Description
Timeouts
Hibernate Timeout
Disabled
1 hour
2 hours
3 hours
6 hours
1 day
2 days
3 days*
1 week
2 weeks
1 month
Set the time before the printer turns o.
Timeouts
Hibernate Timeout on Connection
Hibernate
Do Not Hibernate*
Set Hibernate Timeout to turn o the printer while an active
Ethernet connection exists.
Schedule Power Modes
Schedules
Add New Schedule
Schedule the printer when to enter Sleep or Hibernate mode.
Note: An asterisk (*) next to a value indicates the factory default setting.
Anonymous Data Collection
Menu item Description
Anonymous Data Collection
Device Usage and Performance
Information
None*
Send printer usage and performance information to Lexmark.
Note: Anonymous Data Send Time appears only when you set
Anonymous Data Collection to Device Usage and Performance
Information.
Anonymous Data Send Time
Start Time
Stop Time
Note: An asterisk (*) next to a value indicates the factory default setting.
Accessibility
Menu item Description
Duplicate Key Strike Interval
0–5 seconds (0*)
Set the interval during which the printer ignores duplicate key presses on an
attached keyboard.
Key Repeat Initial Delay
0.25–5 seconds (1*)
Set the initial length of delay before a repeating key starts repeating.
Note: Appears only when a keyboard is attached to the printer.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 85
Menu item Description
Key Repeat Rate
0.5–30 (30*)
Set the number of presses per second for a repeating key.
Note: Appears only when a keyboard is attached to the printer.
Prolong Screen Timeout
O*
On
Let the user remain in the same location and reset the Screen Timeout timer when
it expires instead of returning to the home screen.
Note: An asterisk (*) next to a value indicates the factory default setting.
Restore Factory Defaults
Menu item Description
Restore Settings
Restore all settings
Restore printer settings
Restore network settings
Restore app settings
Restore the printer factory default settings.
Maintenance
Configuration Menu
Menu item Description
USB Configuration
USB PnP
1*
2
Change the USB driver mode of the printer to improve its
compatibility with a personal computer.
USB Configuration
USB Speed
Full
Auto*
Set the USB port to run at full speed and disable its high‑speed
capabilities.
Tray Configuration
Size Sensing
Tray [x] Sensing (On*)
Set the tray to sense automatically the paper size loaded into
it.
Tray Configuration
Tray Linking
Automatic*
O
Set the printer to link the trays that have the same paper type
and paper size settings.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 86
Menu item Description
Tray Configuration
Show Tray Insert Message
O
Only for unknown sizes*
Always
Display a message that lets the user change the paper size and
paper type settings after inserting the tray.
Tray Configuration
A5 Loading
Short Edge
Long Edge*
Determine the default loading orientation for the A5 size paper
in all paper sources.
Tray Configuration
Paper Prompts
Auto*
Multipurpose Feeder
Manual Paper
Set the paper source that the user fills when a prompt to load
paper appears.
Note: For Multipurpose Feeder to appear, in the Paper menu,
set Configure MP to Cassette.
Tray Configuration
Envelope Prompts
Auto*
Multipurpose Feeder
Manual Envelope
Set the paper source that the user fills when a prompt to load
envelope appears.
Note: For Multipurpose Feeder to appear, in the Paper menu,
set Configure MP to Cassette.
Tray Configuration
Action for Prompts
Prompt user*
Continue
Use current
Set the printer to resolve paper- or envelope-related change
prompts.
Tray Configuration
Multiple Universal Sizes
O*
On
Set the tray to support multiple universal paper sizes.
Reports
Menu Settings Page
Event Log
Event Log Summary
Print reports about printer menu settings, status, and event
logs.
Supply Usage And Counters
Clear Supply Usage History
Reset the supply usage history to the factory default level.
Supply Usage And Counters
Reset Black Cartridge Counter
Reset Cyan Cartridge Counter
Reset Magenta Cartridge Counter
Reset Yellow Cartridge Counter
Reset the counter after installing a new cartridge.
Supply Usage And Counters
Reset Black Imaging Unit Counter
Reset the counter after installing a new black imaging unit.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 87
Menu item Description
Supply Usage And Counters
Reset Color Imaging Kit Counter
Reset the counter after installing a new color imaging kit.
Supply Usage And Counters
Reset Maintenance Counter
Reset the counter after installing a new fuser.
Supply Usage And Counters
Tiered Coverage Ranges
Adjust the amount of color coverage for each printing range.
Printer Emulations
PPDS Emulation
O*
On
Set the printer to recognize and use the PPDS data stream.
Printer Emulations
PS Emulation
O
On*
Set the printer to recognize and use the PS data stream.
Printer Emulations
Enable Formsmerge
O*
On
Activate Formsmerge to store the forms into the hard disk or
Intelligent Storage Drive (ISD).
Note: A hard disk or an ISD must be installed.
Printer Emulations
Enable Prescribe
O*
On
Enable Prescribe emulation.
Printer Emulations
Emulator Security
Page Timeout (60 minutes*)
Reset Emulator After Job (O*)
Disable Printer Message Access (On*)
Configure the security settings of the printer during emulation
mode.
Print Configuration
Black Only Mode
O*
On
Set the printer to print always color content in grayscale .
Print Configuration
Color Trapping
O
1
2*
3
4
5
Enhance the printed output to compensate for misregistration
in the printer.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 88
Menu item Description
Print Configuration
Font Sharpening
0–150 (24*)
Set a text point-size value below which the high‑frequency
screens are used when printing font data.
For example, if the value is 24, then all fonts sized 24 points or
less use the high‑frequency screens.
Device Operations
Quiet Mode
O*
On
Change the amount of noise that the printer produces.
Note: Enabling this setting slows down the overall
performance of the printer.
Device Operations
Panel Menus
O
On*
Enable access to the printer menus from the control panel.
Device Operations
Safe Mode
O*
On
Set the printer to operate in a special mode, in which it attempts
to continue oering as much functionality as possible, despite
known issues.
For example, when set to On, and the duplex motor is
nonfunctional, the printer performs one‑sided printing of the
documents even if the job is two‑sided printing.
Device Operations
Clear Custom Status
Erase user‑defined strings for the Default or Alternate custom
messages.
Device Operations
Clear all remotely‑installed messages
Erase messages that were remotely installed.
Device Operations
Automatically Display Error Screens
O
On*
Show existing error messages on the display after the printer
remains inactive on the home screen for a length of time.
Toner patch sensor setup
Calibration frequency preference
Disabled
Fewest color adjustments
Fewer color adjustments
Normal*
Better color accuracy
Best color accuracy
Set the frequency of performing color calibration and color
alignment.
Toner patch sensor setup
Full calibration
Run the full color calibration.
Toner patch sensor setup
Print TPS information page
Print a diagnostic page that contains toner patch sensor
calibration.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 89
Menu item Description
App Configuration
LES Applications
O
On*
Enable Lexmark Embedded Solutions (LES) applications.
Note: An asterisk (*) next to a value indicates the factory default setting.
Out of Service Erase
Menu item Description
Out of Service Erase
Memory Last Sanitized
Hard Disk Last Sanitized
ISD last erased
Show a read‑only information on when the printer
memory or storage drive was last erased.
Note: Hard Disk Last Sanitized and ISD last erased
appear only when a storage drive is installed.
Out of Service Erase
Sanitize all information on nonvolatile memory
Erase all printer and network settings
Erase all apps and app settings
Erase all shortcuts and shortcut settings
Sanitize all information on hard disk
Erase downloads (Erase all macros, fonts, PFOs, etc.)
Erase buered jobs
Erase Held jobs
Erase Intelligent Storage Drive
Clear all information on nonvolatile memory and on
the storage drive.
Note: Sanitize all information on hard disk and
Erase Intelligent Storage Drive appear only when a
storage drive is installed.
Home Screen Customization
Home Screen Customization
Note: This menu appears only in the Embedded Web Server.
Menu Description
Status/Supplies
Job Queue
Settings
Address Book
USB Drive
Held Jobs
Specify which icons to show on the home screen.
Update
firmware
Menu item Description
Current Version Show the current firmware version installed on the printer.
Use printer menus 90
Menu item Description
Check for updates now Check for firmware updates.
Auto check for updates
On
O*
Set the printer to check for firmware updates automatically.
About this Printer
Menu item Description
Asset Tag Specify the identity of the printer. The maximum length is 32 characters.
Printer’s Location Specify the printer location. The maximum length is 63 characters.
Contact Specify the contact information for the printer. The maximum length is 63
characters.
Firmware Version Show the firmware version installed on the printer.
Engine Show the engine number of the printer.
Serial Number Show the serial number of the printer.
Export Configuration File to
USB
Export the configuration file to a flash drive.
Export Compressed Logs to
USB
Export the compressed log files to a flash drive.
Send Logs Send printer log information to Lexmark.
Print
Layout
Menu item Description
Sides
1‑Sided*
2‑Sided
Specify whether to print on one side or both sides of the paper.
Flip Style
Long Edge*
Short Edge
Determine which side of the paper is bound when performing two‑sided printing.
Blank Pages
Print
Do Not Print*
Print blank pages that are included in a print job.
Collate
O
(1,1,1,2,2,2)
On (1,2,1,2,1,2)*
Keep the pages of a print job stacked in sequence, particularly when printing multiple
copies of the job.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 91
Menu item Description
Separator Sheets
None*
Between Copies
Between Jobs
Between Pages
Insert blank separator sheets when printing.
Separator Sheet Source
Tray [x] (1*)
Multipurpose Feeder
Specify the paper source for the separator sheet.
Pages per Side
O*
2 pages per side
3 pages per side
4 pages per side
6 pages per side
9 pages per side
12 pages per side
16 pages per side
Print multiple page images on one side of a sheet of paper.
Pages per Side Ordering
Horizontal*
Reverse Horizontal
Vertical
Reverse Vertical
Specify the positioning of multiple page images when using the Pages per Side menu.
Pages per Side Orientation
Auto*
Landscape
Portrait
Specify the orientation of multiple page images when using the Pages per Side menu.
Pages per Side Border
None*
Solid
Print a border around each page image when using the Pages per Side menu.
Copies
1–9999 (1*)
Specify the number of copies for each print job.
Print Area
Normal*
Fit to page
Whole Page
Set the printable area on a sheet of paper.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 92
Setup
Menu item Description
Printer Language
PCL Emulation
PS Emulation*
Set the printer language.
Note: Setting a printer language default does not prevent a software
program from sending print jobs that use another printer language.
Job Waiting
O*
On
Preserve print jobs requiring supplies so that jobs not requiring the missing
supplies can print.
Note: This menu item appears only when a hard disk or an intelligent
storage drive (ISD) is installed.
Job Hold Timeout
0–255 (30*)
Set the time in seconds that the printer waits for user intervention before
it holds jobs that require unavailable resources.
Note: This menu item appears only when a hard disk or an ISD is
installed.
Printer Usage
Max Speed
Max Yield*
Determine how the color imaging kit operates during printing.
Notes:
• When set to Max Yield, the color imaging kit slows or stops while
printing groups of black-only pages.
• When set to Max Speed, the color imaging kit always runs while
printing, whether color or black pages are being printed.
Low‑Speed Printer Usage
Max Speed
Max Yield*
Determine how the color imaging kit operates during low‑speed printing.
Notes:
• When set to Max Yield, the color imaging kit slows or stops while
printing groups of black-only pages.
• When set to Max Speed, the color imaging kit always runs while
printing, whether color or black pages are being printed.
• This setting only changes printer behavior when the print engine is
running at a 25 pages per minute process speed. It has no eect
when the print engine is running at faster process speeds.
Download Target
RAM*
Disk
Specify where to save all permanent resources that have been
downloaded to the printer.
Note: This menu item appears only when a hard disk or an ISD is
installed.
Resource Save
O*
On
Determine what the printer does with downloaded resources when it
receives a job that requires more than the available memory.
Notes:
• When set to
O,
the printer retains downloaded resources only until
memory is needed. Resources associated with the inactive printer
language are deleted.
• When set to On, the printer preserves all the permanent
downloaded resources across all language switches. When
necessary, the printer shows memory full messages instead of
deleting permanent resources.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 93
Menu item Description
Print All Order
Alphabetical*
Newest First
Oldest First
Specify the order when you choose to print all held and confidential jobs.
Note: This menu item appears only when a hard disk or an ISD is
installed.
Note: An asterisk (*) next to a value indicates the factory default setting.
Quality
Menu item Description
Print Mode
Black and White
Color*
Set how the printer generates color content.
Print Resolution
4800 CQ*
1200 dpi
Set the resolution for the printed output.
Note: 4800 CQ provides high‑quality output at maximum speed.
Toner Darkness
1 to 5 (4*)
Determine the lightness or darkness of text images.
Halftone
Normal*
Detail
Enhance the printed output to have smoother lines with sharper edges.
Color Saver
O*
On
Reduce the amount of toner used to print graphics and images.
Note: When set to On, this setting overrides the value of the Toner Darkness
setting.
RGB Brightness
‑6 to 6 (0*)
Adjust the brightness of every RGB and gray object on the page.
Note: This setting does not
aect
files
where CMYK color
specifications
are
used.
RGB Contrast
‑6 to 6 (0*)
Adjust the contrast of every RGB and gray object on a page.
Note: This setting does not
aect
files
where CMYK color
specifications
are
used.
RGB Saturation
0 to 5 (0*)
Preserve the black and white values while adjusting the color values of every
object on the page.
Note: This setting does not
aect
files
where CMYK color
specifications
are
used.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 94
Advanced Imaging
Menu item Description
Color Balance
Cyan (0*)
Magenta (0*)
Ye l l o w ( 0 * )
Black (0*)
Adjust the amount of toner that is used for each color.
Color Balance
Reset Defaults
Reset all color settings to their default values.
Color Correction
O
Auto*
Manual
Modify the color settings used to print documents.
Notes:
• O sets the printer to receive the color correction from the software.
• Auto sets the printer to apply dierent color profiles to each object on the
printed page.
• Manual allows the customization of the RGB or CMYK color conversions
applied to each object on the printed page.
Color Samples
Print Color Samples
Print sample pages for each of the RGB and CMYK color conversion tables used
in the printer.
Color Adjust Calibrate the printer to adjust color variations in the printed output.
Spot Color Replacement
Set Custom CMYK
Assign specific CMYK values to twenty named spot colors.
Note: An asterisk (*) next to a value indicates the factory default setting.
Job Accounting
Menu item Description
Job Accounting
O*
On
Set the printer to create a log of the print jobs that it receives.
Note: This menu item appears only when a flash memory, a hard disk, or an
intelligent storage drive (ISD) is installed.
Accounting Log Frequency
Daily
Weekly
Monthly*
Specify how often the printer creates a log file.
Log Action at End of Frequency
None*
E‑mail Current Log
E‑mail & Delete Current Log
Post Current Log
Post & Delete Current Log
Specify how the printer responds when the frequency threshold expires.
Note: The value defined in Accounting Log Frequency determines when this
action is triggered.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 95
Menu item Description
Log Action at Near Full
None*
E‑mail Current Log
E‑mail & Delete Current Log
E‑mail & Delete Oldest Log
Post Current Log
Post & Delete Current Log
Post & Delete Oldest Log
Delete Current Log
Delete Oldest Log
Delete All But Current
Delete All Logs
Specify how the printer responds when the hard disk or ISD is nearly full.
Log Action at Full
None*
E‑mail & Delete Current Log
E‑mail & Delete Oldest Log
Post & Delete Current Log
Post & Delete Oldest Log
Delete Current Log
Delete Oldest Log
Delete All But Current
Delete All Logs
Specify how the printer responds when hard disk or ISD usage reaches the
maximum limit (100MB).
URL to Post Log Specify where the printer posts job accounting logs.
E‑mail Address to Send Logs Specify the e‑mail address to which the printer sends job accounting logs.
Log File Prefix Specify the prefix for the log files.
Note: The current host name
defined
in the TCP/IP menu is used as the
default log file prefix.
Note: An asterisk (*) next to a value indicates the factory default setting.
PDF
Menu item Description
Scale To Fit
O*
On
Scale the page content to fit the selected paper size.
Annotations
Print
Do Not Print*
Specify whether to print annotations in the PDF.
Print PDF Error
O
On*
Enable the printing of PDF error.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 96
PostScript
Menu item Description
Print PS Error
O*
On
Print a page that describes the PostScript® error.
Note: When an error occurs, processing of the job stops, the printer
prints an error message, and the rest of the print job is flushed.
Minimum Line Width
1–30 (2*)
Set the minimum stroke width.
Note: Jobs printed in 1200 dpi use the value directly.
Lock PS Startup Mode
O
On*
Disable the SysStart file.
Note: Enabling the SysStart file exposes your printer or network to a
security risk.
Image Smoothing
O*
On
Enhance the contrast and sharpness of low‑resolution images.
Note: This setting has no
eect
on images with a resolution of 300 dpi or
higher.
Font Priority
Resident*
Flash/Disk
Establish the font search order.
Notes:
• Resident sets the printer to search its memory for the requested font
before searching the hard disk or intelligent storage drive (ISD).
• Flash/Disk sets the printer to search the hard disk or ISD for the
requested font before searching the printer memory.
• This menu item appears only when a hard disk or an ISD is installed.
Wait Timeout
O
On* (40 seconds)
Enable the printer to wait for more data before canceling a print job.
Note: An asterisk (*) next to a value indicates the factory default setting.
PCL
Menu item Description
Font Source
Resident*
Disk
Download
Flash
Font Card
All
Select the source which contains the default font selection.
Notes:
• Disk and Flash appear only when a non-defective, non-protected
hard disk or intelligent storage drive (ISD) that contains fonts is
installed.
• Download appears only if downloaded fonts exist in the printer
memory.
• Font Card appears only when an ISD is installed.
Font Name
[List of available fonts] (Courier*)
Select a font from the specified font source.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 97
Menu item Description
Symbol Set
[List of available symbol set] (10U
PC‑8*)
Specify the symbol set for each font name.
Note: A symbol set is a set of alphabetic and numeric characters,
punctuation, and special symbols. Symbol sets support the
dierent
languages or specific programs such as math symbols for scientific text.
Pitch
0.08–100.00 (10.00*)
Specify the pitch for fixed or monospaced fonts.
Note: Pitch refers to the number of
fixed
‑space characters in a horizontal
inch of type.
Orientation
Portrait*
Landscape
Reverse Portrait
Reverse Landscape
Specify the orientation of text and graphics on the page.
Lines per Page
1–255
Specify the number of lines of text for each page printed through the PCL®
data stream.
Notes:
• This menu item activates vertical escapement that causes the
selected number of requested lines to print between the default
margins of the page.
• 60 is the U.S. factory default setting. 64 is the international factory
default setting.
PCL5 Minimum Line Width
1–30 (2*)
Set the initial minimum stroke width.
PCLXL Minimum Line Width
1–30 (2*)
A4 Width
198 mm*
203 mm
Set the width of the logical page on A4‑size paper.
Note: Logical page is the space on the physical page where data is
printed.
Auto CR after LF
On
O*
Set the printer to perform a carriage return after a line feed control
command.
Note: Carriage return is a mechanism that commands the printer to move
the position of the cursor to the first position on the same line.
Auto LF after CR
On
O*
Set the printer to perform a line feed after a carriage return control
command.
Tray Renumber
Assign Tray [x]
Assign Manual Paper
Assign Manual Envelope
Configure the printer to work with a dierent print driver or custom
application that uses a dierent set of source assignments to request a
given paper source.
Tray Renumber
View Factory Defaults
Show the factory default value assigned for each paper source.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 98
Menu item Description
Tray Renumber
Restore Defaults
Restore the tray renumber values to their factory defaults.
Print Timeout
O
On* (90 seconds)
Set the printer to end a print job after it has been idle for the specified
amount of time.
Note: An asterisk (*) next to a value indicates the factory default setting.
Image
Menu item Description
Auto Fit
On
O*
Select the best available paper size and orientation setting for an image.
Note: When set to On, this menu item overrides the scaling and orientation
settings for the image.
Invert
O*
On
Invert bitonal monochrome images.
Note: This menu item does not apply to GIF or JPEG image formats.
Scaling
Anchor Top Left
Best Fit*
Anchor Center
Fit Height/Width
Fit Height
Fit Width
Adjust the image to fit the printable area.
Note: When Auto Fit is set to On, Scaling is automatically set to Best Fit.
Orientation
Portrait*
Landscape
Reverse Portrait
Reverse Landscape
Specify the orientation of text and graphics on the page.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 99
Paper
Tray Configuration
Menu item Description
Default Source
Tray [x] (1*)
Multipurpose Feeder
Manual Paper
Manual Envelope
Set the paper source for all print jobs.
Paper Size/Type
Tray [x]
Multipurpose Feeder
Manual Paper
Manual Envelope
Specify the paper size or paper type loaded in each paper source.
Substitute Size
O
Letter/A4
All Listed*
Set the printer to substitute a specified paper size if the requested size is not
loaded in any paper source.
Notes:
•
O
prompts the user to load the required paper size.
• All Listed allows all available substitutions.
Configure MP
Cassette*
Manual
First
Determine the behavior of the multipurpose feeder.
Notes:
• Cassette configures the multipurpose feeder as the automatic paper
source.
• Manual sets the multipurpose feeder only for manual-feed print jobs.
• First configures the multipurpose feeder as the primary paper source.
Note: An asterisk (*) next to a value indicates the factory default setting.
Media Configuration
Universal Setup
Menu item Description
Units of Measure
Inches
Millimeters
Specify the unit of measurement for the universal paper.
Note: Inches is the U.S. factory default setting. Millimeters is the
international factory default setting.
Portrait Width
3.5–19 inches (8.5*)
88.9–482.6 mm (216*)
Set the portrait width of the universal paper.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 100
Menu item Description
Portrait Height
3.5–19 inches (14*)
88.9–482.6 mm (356*)
Set the portrait height of the universal paper.
Feed Direction
Short Edge*
Long Edge
Set the printer to pick paper from the short edge or long edge
direction.
Note: Long Edge appears only when the longest edge is shorter
than the maximum width supported.
Multiple Universal Sizes
Tray [x]
Multipurpose Feeder
Assign a unique dimension for multiple universal sizes that are loaded
in each paper source.
Note: This setting appears only when enabled in the Device menu.
From the home screen, touch Settings > Device > Maintenance >
Configuration Menu > Tray Configuration > Multiple Universal
Sizes.
Note: An asterisk (*) next to a value indicates the factory default setting.
Media Types
Menu item Description
Plain Paper
Card Stock
Recycled
Glossy
Labels
Vinyl Labels
Bond
Envelope
Letterhead
Preprinted
Colored Paper
Light Paper
Heavy Paper
Rough/Cotton
Custom Type [X]
Specify the texture, weight, and orientation of the paper.
USB Drive
Flash Drive Print
Menu item Description
Number of Copies
1–9999 (1*)
Set the number of copies.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 101
Menu item Description
Paper Source
Tray [x] (1*)
Multipurpose Feeder
Manual Paper
Manual Envelope
Set the paper source for the print job.
Color
O
On*
Print a flash drive file in color.
Collate
O [1,1,1,2,2,2]
On [1,2,1,2,1,2]*
Keep the pages of a print job stacked in sequence, particularly when printing multiple
copies of the job.
Sides
1‑Sided*
2‑Sided
Specify whether to print on one side or both sides of the paper.
Flip Style
Long Edge*
Short Edge
Determine which side of the paper is bound when performing two‑sided printing.
Pages per Side
O*
2 pages per side
3 pages per side
4 pages per side
6 pages per side
9 pages per side
12 pages per side
16 pages per side
Print multiple page images on one side of a sheet of paper.
Pages per Side Ordering
Horizontal*
Reverse Horizontal
Reverse Vertical
Vertical
Specify the positioning of multiple page images when using Pages per Side menu.
Pages per Side Orientation
Auto*
Landscape
Portrait
Specify the orientation of multiple page images when using Pages per Side menu.
Pages per Side Border
None*
Solid
Print a border around each page image when using Pages per Side menu.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 102
Menu item Description
Separator Sheets
O*
Between Copies
Between Jobs
Between Pages
Insert blank separator sheets when printing.
Separator Sheet Source
Tray [x] (1*)
Multipurpose Feeder
Specify the paper source for the separator sheet.
Blank Pages
Do Not Print*
Print
Print blank pages in a print job.
Note: An asterisk (*) next to a value indicates the factory default setting.
Network/Ports
Network Overview
Menu item Description
Active Adapter
Auto*
Standard Network
Wireless
Specify the type of the network connection.
Note: Wireless is available only in printers connected to a wireless network.
Network Status Show the connectivity status of the printer network.
Display Network Status on
Printer
O
On*
Show the network status on the display.
Speed, Duplex Show the speed of the currently active network card.
IPv4 Show the IPv4 address.
All IPv6 Addresses Show all IPv6 addresses.
Reset Print Server Reset all active network connections to the printer.
Note: This setting removes all network
configuration
settings.
Network Job Timeout
O
On* (90 seconds)
Set the time before the printer cancels a network print job.
Banner Page
O*
On
Print a banner page.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 103
Menu item Description
Enable Network Connections
O
On*
Enable the printer to connect to a network.
Enable LLDP
O*
On
Enable Link Layer Discovery Protocol (LLDP) in the printer.
Note: An asterisk (*) next to a value indicates the factory default setting.
Wireless
Note: This menu is available only in printers connected to a Wi‑Fi network or printers that have a wireless
network adapter.
Menu item Description
Setup Using Mobile App Configure the Wi‑Fi connection using Lexmark Mobile Assistant.
Setup On Printer Panel
Choose Network
Add Wi‑Fi Network
Network Name
Network Mode
Infrastructure
Wireless Security Mode
Disabled*
WPA2/WPA - Personal
WPA2 - Personal
WPA2/WPA3 ‑ Personal
WPA3 ‑ Personal
802.1x - RADIUS
Configure the Wi‑Fi connection using the control panel.
Note: This menu item appears as Wireless Connection Setup in the
Embedded Web Server.
Wi‑Fi Protected Setup
Start Push Button Method
Start PIN Method
Establish a Wi‑Fi network and enable network security.
Notes:
• Start Push Button Method connects the printer to a Wi‑Fi
network when buttons on both the printer and the access point
(wireless router) are pressed within a given time.
• Start PIN Method connects the printer to a Wi‑Fi network when
a PIN on the printer is entered into the wireless settings of the
access point.
Compatibility
802.11b/g/n (2.4GHz)*
802.11a/b/g/n/ac (2.4GHz/5GHz)
802.11a/n/ac (5GHz)
Specify the standard for the Wi‑Fi network.
Note: 802.11a/b/g/n/ac (2.4GHz/5GHz) and 802.11a/n/ac (5GHz) only
appear when a Wi‑Fi option is installed.
Use printer menus 104
Menu item Description
Wireless Security Mode
Disabled*
WPA2/WPA-Personal
WPA2-Personal
WPA2/WPA3 ‑ Personal
WPA3 ‑ Personal
802.1x - RADIUS
Set the security mode for connecting the printer to Wi‑Fi devices.
WPA2/WPA Personal
AES*
Enable Wi‑Fi security through Wi-Fi Protected Access (WPA).
Note: This menu item appears only when the Wireless Security
Mode is set to WPA2/WPA-Personal.
Set PSK Set the password for secure Wi‑Fi connection.
WPA2-Personal
AES*
Enable Wi‑Fi security through WPA2.
Note: This menu item appears only when the Wireless Security
Mode is set to WPA2-Personal.
802.1x Encryption Mode
WPA+
WPA2*
WPA2 + PMF*
Enable Wi‑Fi security through 802.1x standard.
Note: This menu item appears only when the Wireless Security
Mode is set to 802.1x - RADIUS.
IPv4
Enable DHCP
On*
O
Set Static IP Address
IP Address
Netmask
Gateway
Enable and configure IPv4 settings in the printer.
IPv6
Enable IPv6
On*
O
Enable DHCPv6
On
O*
Stateless Address
Autoconfiguration
On*
O
DNS Server Address
Manually Assigned IPv6 Address
Manually Assigned IPv6 Router
Address Prefix
All IPv6 Addresses
All IPv6 Router Addresses
Enable and configure IPv6 settings in the printer.
Use printer menus 105
Menu item Description
Network Address
UAA
LAA
View the network addresses.
PCL SmartSwitch
On*
O
Set the printer to switch automatically to PCL emulation when a print
job requires it, regardless of the default printer language.
Note: If PCL SmartSwitch is
o,
then the printer does not examine
incoming data and uses the default printer language specified in
the Setup menu.
PS SmartSwitch
On*
O
Set the printer to switch automatically to PS emulation when a print
job requires it, regardless of the default printer language.
Note: If PS SmartSwitch is o, then the printer does not examine
incoming data and uses the default printer language specified in
the Setup menu.
Job Buering
On
O*
Temporarily store print jobs in the hard disk or intelligent storage
drive (ISD) before printing.
Note: This menu item appears only when a hard disk or an ISD is
installed.
Mac Binary PS
Auto*
On
O
Set the printer to process Macintosh binary PostScript print jobs.
Notes:
• On processes raw binary PostScript print jobs.
•
O
filters
print jobs using the standard protocol.
Wi‑Fi Direct
Menu item Description
Enable Wi‑Fi Direct
On
O*
Set the printer to connect directly to Wi-Fi devices.
Wi‑Fi Direct Name Specify the name of the Wi‑Fi Direct network.
Wi‑Fi Direct Password Set the password to authenticate and validate users on a Wi‑Fi connection.
Show Password on Setup Page
O
On*
Show the Wi‑Fi Direct Password on the Network Setup Page.
Preferred Channel Number
1–11
Auto*
Set the preferred channel of the Wi‑Fi network.
Group Owner IP Address Specify the IP address of the group owner.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 106
Menu item Description
Auto‑Accept Push Button
Requests
O*
On
Accept requests to connect to the network automatically.
Note: Accepting clients automatically is not secured.
Note: An asterisk (*) next to a value indicates the factory default setting.
Mobile Services Management
Menu item Description
Enable IPP Print
On*
O
Allow printing from mobile devices using Internet Printing Protocol (IPP).
Enable IPP Over USB
On*
O
Allow print or scan jobs using USB connection.
Enable Mopria Print Discovery
On*
O
Allow Mopria‑enabled devices to discover the printer.
Note: An asterisk (*) next to a value indicates the factory default setting.
Ethernet
Menu item Description
Network Speed Show the speed of the active network adapter.
IPv4
Enable DHCP (On*)
Set Static IP Address
Configure the IPv4 settings.
IPv6
Enable IPv6 (On*)
Enable DHCPv6
(O*)
Stateless Address Autoconfiguration
(On*)
DNS Server Address
Manually Assigned IPv6 Address
Manually Assigned IPv6 Router
Address Prefix (64*)
All IPv6 Addresses
All IPv6 Router Addresses
Configure the IPv6 settings.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 107
Menu item Description
Network Address
UAA
LAA
Specify the network address.
PCL SmartSwitch
O
On*
Set the printer to switch automatically to PCL emulation when a print
job requires it, regardless of the default printer language.
Note: When this setting is disabled, the printer does not examine
incoming data and uses the default printer language specified in
the Setup menu.
PS SmartSwitch
O
On*
Set the printer to switch automatically to PostScript emulation when
a print job requires it, regardless of the default printer language.
Note: When this setting is disabled, the printer does not examine
incoming data and uses the default printer language specified in
the Setup menu.
Job Buering
O*
On
Temporarily store print jobs in the hard disk or intelligent storage
drive (ISD) before printing.
Note: This menu item appears only when a hard disk or an ISD is
installed.
Mac Binary PS
Auto*
On
O
Set the printer to process Macintosh binary PostScript print jobs.
Notes:
• Auto processes print jobs from computers using either
Windows or Macintosh operating systems.
• O filters PostScript print jobs using the standard protocol.
Energy Ecient Ethernet
On
O
Auto*
Reduce power consumption when the printer does not receive data
from the Ethernet network.
Note: An asterisk (*) next to a value indicates the factory default setting.
TCP/IP
Note: This menu appears only in network printers or printers attached to print servers.
Menu item Description
Set Hostname Set the current TCP/IP host name.
Domain Name Set the domain name.
Allow DHCP/BOOTP to update
NTP server
On*
O
Allow the DHCP and BOOTP clients to update the NTP settings of the printer.
Zero Configuration Name Specify a service name for the zero configuration network.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 108
Menu item Description
Enable Auto IP
O
On*
Assign an IP address automatically.
DNS Server Address Specify the current Domain Name System (DNS) server address.
Backup DNS Address Specify the backup DNS server addresses.
Backup DNS Address 2
Backup DNS Address 3
Domain Search Order Specify a list of domain names to locate the printer and its resources that reside
in dierent domains on the network.
Enable DDNS
O*
On
Update the Dynamic DNS settings.
DDNS TTL Specify the current DDNS settings.
Default TTL
DDNS Refresh Time
Enable mDNS
O
On*
Update the multicast DNS settings.
WINS Server Address Specify a server address for Windows Internet Name Service (WINS).
Enable BOOTP
O*
On
Allow the BOOTP to assign a printer IP address.
Restricted Server List Specify the IP addresses that are allowed to communicate with the printer over
TCP/IP.
Notes:
• Use a comma to separate each IP address.
• You can add up to 50 IP addresses.
• This menu item is available only in some printer models.
Restricted Server List Options
Block All Ports*
Block Printing Only
Block Printing and HTTP Only
Specify the access option for IP addresses that are not in the list.
Note: This menu item is available only in some printer models.
MTU
256–1500 Ethernet (1500*)
Specify a maximum transmission unit (MTU) parameter for the TCP connections.
Raw Print Port
1–65535 (9100*)
Specify a raw port number for printers connected on a network.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 109
Menu item Description
Outbound Trac Maximum
Speed
O*
On
Set the maximum transfer rate of the printer.
Note: When enabled, the option for this setting is 100–1000000
Kilobits/second.
TLS Support
Enable TLSv1.0 (O)
Enable TLSv1.1 (O*)
Enable TLSv1.2 (On*)
Enable the Transport Layer Security protocol.
SSL Cipher List Specify the cipher algorithms to use for the SSL or the TLS connections.
TLSv1.3 SSL Cipher List Specify the specific cipher string to use for TLS v1.3.
Note: An asterisk (*) next to a value indicates the factory default setting.
SNMP
Note: This menu appears only in network printers or printers that are attached to print servers.
Menu item Description
SNMP Versions 1 and 2c
Enabled
O
On*
Allow SNMP Set
O
On*
Enable PPM MIB
O
On*
SNMP Community
Configure Simple Network Management Protocol (SNMP) versions 1
and 2c to install print drivers and applications.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 110
Menu item Description
SNMP Version 3
Enabled
O
On*
Context Name
Set Read/Write Credentials
User Name
Authentication Password
Privacy Password
Set Read‑only Credentials
User Name
Authentication Password
Privacy Password
Authentication Hash
MD5
SHA1*
Minimum Authentication Level
No Authentication, No Privacy
Authentication, No Privacy
Authentication, Privacy*
Privacy Algorithm
DES
AES‑128*
Configure SNMP version 3 to install and update the printer security.
Note: An asterisk (*) next to a value indicates the factory default setting.
IPSec
Note: This menu appears only in network printers or printers that are attached to print servers.
Menu item Description
Enable IPSec
O*
On
Enable Internet Protocol Security (IPSec).
Base Configuration
Default*
Compatibility
Secure
Set the IPSec base configuration.
Note: This menu item appears only when Enable IPSec is set to
On.
DH (Die‑Hellman) Group Proposal
modp2048 (14)*
modp3072 (15)
modp4096 (16)
modp6144 (17)
Set the IPSec base configuration.
Note: This menu item appears only when Base
Configuration
is set
to Compatibility.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 111
Menu item Description
Proposed Encryption Method
3DES
AES*
Set the encryption method.
Note: This menu item appears only when Base
Configuration
is set
to Compatibility.
Proposed Authentication Method
SHA1
SHA256*
SHA512
Set the authentication method.
Note: This menu item appears only when Base Configuration is set
to Compatibility.
IKE SA Lifetime (Hours)
1
2
4
8
24*
Specify the IKE SA expiry period.
Note: This menu item appears only when Base Configuration is set
to Secure.
IPSec SA Lifetime (Hours)
1
2
4
8*
24
Specify the IPSec SA expiry period.
Note: This menu item appears only when Base
Configuration
is set
to Secure.
IPSec Device Certificate Specify an IPSec certificate.
Note: This menu item appears only when Enable IPSec is set to
On.
Pre‑Shared Key Authenticated
Connections
Host [x]
Configure the authenticated connections of the printer.
Note: These menu items appear only when Enable IPSec is set to
On.
Certificate Authenticated Connections
Host [x] Address[/subnet]
Note: An asterisk (*) next to a value indicates the factory default setting.
802.1x
Note: This menu appears only in network printers or printers that are attached to print servers.
Menu item Description
Active
O*
On
Let the printer join networks that require authentication before
allowing access.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 112
Menu item Description
802.1x Authentication
Device Login Name
Device Login Password
Validate Serve Certificate (On*)
Enable Event Logging (O*)
802.1x Device
Certificate
Configure the settings for authenticating the 802.1x connection.
Authentication Mechanisms
EAP ‑ MD5 (On*)
EAP - MSCHAPv2 (On*)
LEAP (On*)
PEAP (On*)
EAP - TLS (On*)
EAP - TTLS (On*)
TTLS Authentication Method
(MSCHAPv2*)
Configure the allowed authentication mechanisms for the 802.1x
connection.
Note: An asterisk (*) next to a value indicates the factory default setting.
LPD Configuration
Note: This menu appears only in network printers or printers that are attached to print servers.
Menu item Description
LPD Timeout
0–65535 seconds (90*)
Set the time‑out value to stop the Line Printer Daemon (LPD) server
from waiting indefinitely for hung or invalid print jobs.
LPD Banner Page
O*
On
Print a banner page for all LPD print jobs.
Note: A banner page is the first page of a print job used as a
separator of print jobs and to identify the originator of the print job
request.
LPD Trailer Page
O*
On
Print a trailer page for all LPD print jobs.
Note: A trailer page is the last page of a print job.
LPD Carriage Return Conversion
O*
On
Enable carriage return conversion.
Note: Carriage return is a mechanism that commands the printer to
move the position of the cursor to the first position on the same
line.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 113
HTTP/FTP Settings
Menu item Description
Proxy
HTPP Proxy IP Address
HTTP Default IP Port
FTP Proxy IP Address
FTP Default IP Port
Authentication
User Name
Password
Local Domains
Configure the HTTP and FTP server settings.
Other Settings
Enable HTTP Server (On*)
Access the Embedded Web Server to monitor and manage the printer.
Other Settings
Enable HTPPS (On*)
Enable Hypertext Transfer Protocol Secure (HTTPS) to encrypt data
transferring to and from the print server.
Other Settings
Force HTTPS Connections (O*)
Force the printer to use HTTPS connections.
Other Settings
Enable FTP/TFTP (On*)
Send files using FTP/TFTP.
Other Settings
HTTPS Device
Certificate
(default*)
View the HTTP device certificate used on the printer.
Other Settings
Timeout for HTTP/FTP Requests (30*)
Specify the amount of time before the server connection stops.
Other Settings
Retries for HTTP/FTP Requests (3*)
Set the number of retries to connect to the HTTP/FTP server.
Note: An asterisk (*) next to a value indicates the factory default setting.
ThinPrint
Menu item Description
Enable ThinPrint
O*
On
Print using ThinPrint.
Port Number
4000–4999 (4000*)
Set the port number for the ThinPrint server.
Bandwidth (bits/sec)
100–1000000 (0*)
Set the speed to transmit data in a ThinPrint environment.
Packet Size (kbytes)
0–64000 (0*)
Set the packet size for data transmission.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 114
USB
Menu item Description
PCL SmartSwitch
O
On*
Set the printer to switch to PCL emulation when a print job received through a USB port requires
it, regardless of the default printer language.
Note: When this setting is disabled, the printer does not examine incoming data and uses the
default printer language specified in the Setup menu.
PS SmartSwitch
O
On*
Set the printer to switch to PostScript emulation when a print job received through a USB port
requires it, regardless of the default printer language.
Note: When this setting is disabled, the printer does not examine incoming data and uses the
default printer language specified in the Setup menu.
Job Buering
O*
On
Temporarily store print jobs in the hard disk or intelligent storage drive (ISD) before printing.
Note: This menu item appears only when a hard disk or an ISD is installed.
Mac Binary PS
Auto*
On
O
Set the printer to process Macintosh binary PostScript print jobs.
Notes:
• Auto processes print jobs from computers using either Windows or Macintosh operating
systems.
•
O
filters
PostScript print jobs using the standard protocol.
Enable USB Port
O
On*
Enable the front USB drive port.
Note: An asterisk (*) next to a value indicates the factory default setting.
Restrict external network access
Menu item Description
Restrict external network
access
O*
On
Restrict access to network sites.
External network address Specify the network addresses with restricted access.
E‑mail address for notification Specify an e‑mail address to send a notification of logged events.
Ping frequency
1–300 (10*)
Specify the network query interval in seconds.
Subject Specify the subject and message of the notification e‑mail.
Message
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 115
Security
Login Methods
Manage Permissions
Menu item Description
Function Access
Modify Address Book
Manage Shortcuts
Create Profiles
Manage Bookmarks
Flash Drive Print
Flash Drive Color Printing
Held Jobs Access
Use
Profiles
Cancel Jobs at the Device
Change Language
Internet Printing Protocol (IPP)
B/W Print
Color Print
Control access to the printer functions.
Administrative Menus
Security Menu
Network/Ports Menu
Paper Menu
Reports Menu
Function Configuration Menus
Supplies Menu
Option Card Menu
SE Menu
Device Menu
Control access to the printer menus.
Device Management
Remote Management
Firmware Updates
Apps Configuration
Embedded Web Server Access
Import / Export All Settings
Out of Service Erase
Cloud Services Enrollment
Control access to the printer management options.
Apps
New Apps
Slideshow
Change Wallpaper
Screen Saver
Control access to the printer applications.
Use printer menus 116
Local Accounts
Menu item Description
Manage Groups/Permissions
Add Group
Import Access Controls
Function Access
Administrative Menus
Device Management
Apps
All Users
Import Access Controls
Function Access
Administrative Menus
Device Management
Apps
Admin
Control group or user access to the printer functions, applications, and security
settings.
Add User
User Name/Password
User Name
Password
PIN
Create local accounts to manage access to the printer functions.
User Name/Password Accounts
Add User
User Name Accounts
Add User
Password Accounts
Add User
PIN Accounts
Add User
Schedule USB Devices
Menu item Description
Schedules
Add New Schedule
Schedule access to the front USB port.
Use printer menus 117
Security Audit Log
Menu item Description
Enable Audit
O*
On
Record the events in the secure audit log and remote syslog.
Enable Remote Syslog
O*
On
Send audit logs to a remote server.
Remote Syslog Server Specify the remote syslog server.
Remote Syslog Port
1–65535 (514*)
Specify the remote syslog port.
Remote Syslog Method
Normal UDP*
Stunnel
Specify a syslog method to transmit logged events to a remote server.
Remote Syslog Facility
0 ‑ Kernel Messages
1 ‑ User‑Level Messages
2 ‑ Mail System
3 ‑ System Daemons
4 ‑ Security/Authorization
Messages*
5 ‑ Messages Generated
Internally by Syslogs
6 ‑ Line Printer Subsystem
7 ‑ Network News Subsystem
8 ‑ UUCP Subsystem
9 ‑ Clock Daemon
10 ‑ Security/Authorization
Messages
11 ‑ FTP Daemon
12 ‑ NTP Subsystem
13 ‑ Log Audit
14 ‑ Log Alert
15 ‑ Clock Daemon
16 ‑ Local Use 0 (local0)
17‑ Local Use 1 (local1)
18 ‑ Local Use 2 (local2)
19 ‑ Local Use 3 (local3)
20 ‑ Local Use 4 (local4)
21 ‑ Local Use 5 (local5)
22 ‑ Local Use 6 (local6)
23 ‑ Local Use 7 (local7)
Specify a facility code that the printer uses when sending log events to a remote
server.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 118
Menu item Description
Severity of Events to Log
0 ‑ Emergency
1 ‑ Alert
2 ‑ Critical
3 ‑ Error
4 ‑ Warning*
5 ‑ Notice
6 ‑ Informational
7 ‑ Debug
Specify the priority level cuto for logging messages and events.
Remote Syslog Non‑Logged
Events
O*
On
Send all events, regardless of severity level, to the remote server.
Admin’s E‑mail Address Send e‑mail notification of logged events to the administrator.
E‑mail Log Cleared Alert
O*
On
Send e‑mail notification to the administrator when a log entry is deleted.
E‑mail Log Wrapped Alert
O*
On
Send e‑mail notification to the administrator when the log becomes full and
begins to overwrite the oldest entries.
Log Full Behavior
Wrap Over Oldest Entries*
E‑mail Log Then Delete All
Entries
Resolve log storage issues when the log fills its allotted memory.
E‑mail % Full Alert
O*
On
Send e‑mail notification to the administrator when the log fills its allotted
memory.
% Full Alert Level
1–99 (90*)
E‑mail Log Exported Alert
O*
On
Send e‑mail notification to the administrator when a log is exported.
E‑mail Log Settings Changed
Alert
O*
On
Send e‑mail notification to the administrator when Enable Audit is set.
Log Line Endings
LF (\n)*
CR (\r)
CRLF (\r\n)
Specify how the log file terminates the end of each line.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 119
Menu item Description
Digitally Sign Exports
O*
On
Add a digital signature to each exported log file.
Clear Log Delete all audit logs.
Export Log
Syslog (RFC 5424)
Syslog (RFC 3164)
CSV
Export a security log to a flash drive.
Note: An asterisk (*) next to a value indicates the factory default setting.
Login Restrictions
Menu item Description
Login failures
1–10 (3*)
Specify the number of failed login attempts before the user gets locked out.
Failure time frame
1–60 minutes (5*)
Specify the time frame between failed login attempts before the user gets locked out.
Lockout time
1–60 minutes (5*)
Specify the lockout duration.
Web Login Timeout
1–120 minutes (10*)
Specify the delay for a remote login before the user is logged o automatically.
Note: An asterisk (*) next to a value indicates the factory default setting.
Confidential Print Setup
Menu item Description
Max Invalid PIN
2–10
Set the limit for entering an invalid PIN.
Note: When the limit is reached, the print jobs for that user name are deleted.
Confidential Job Expiration
O*
1 Hour
4 Hours
24 Hours
1 Week
Set an individual expiration time for each held job before it is automatically deleted
from the hard disk or intelligent storage drive.
Note: A held job is either
Confidential,
Repeat, Reserve, or Verify.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 120
Menu item Description
Repeat Job Expiration
O*
1 Hour
4 Hours
24 Hours
1 Week
Set the expiration time for a print job that you want to repeat.
Verify Job Expiration
O*
1 Hour
4 Hours
24 Hours
1 Week
Set the expiration time for printing a copy of a job for you to check its quality before
printing the remaining copies.
Reserve Job Expiration
O*
1 Hour
4 Hours
24 Hours
1 Week
Set the expiration time for jobs that you want to store in the printer for printing later.
Require All Jobs to be Held
O*
On
Set the printer to hold all print jobs.
Keep duplicate documents
O*
On
Set the printer to keep all documents with the same file name.
Note: An asterisk (*) next to a value indicates the factory default setting.
Disk Encryption
Note: This menu appears only when a hard disk or an intelligent storage drive is installed.
Menu item Description
Status
Enabled
Encryption happens automatically when a storage drive is installed.
Erase Temporary Data Files
Menu item Description
Stored in onboard memory
O*
On
Delete all files stored on the printer memory.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 121
Menu item Description
Stored on hard disk
1 Pass Erase*
3 Pass Erase
7 Pass Erase
Delete all files stored on the printer hard disk.
Note: This menu item appears only when a printer hard disk is installed.
Note: An asterisk (*) next to a value indicates the factory default setting.
Solutions LDAP Settings
Menu item Description
Follow LDAP Referrals
O*
On
Search the dierent servers in the domain for the logged-in user account.
LDAP Certificate Verification
Ye s
No*
Enable verification of LDAP certificates.
Miscellaneous
Menu item Description
Protected Features
Show*
Hide
Show all the features that Function Access Control (FAC) protects regardless
of the security permission that the user has.
Note: Hide displays only FAC‑protected features that the user has access.
Print Permission
O*
On
Let the user log in before printing.
Default Print Permission Login
User Name/Password*
User Name
Set the default login for Print Permission.
Security Reset Jumper
Enable “Guest” access*
No
Eect
Specify user access to the printer.
Notes:
• Enable “Guest” access provides anyone access to all aspects of the
printer.
• No Eect may make access to the printer impossible when the required
security information is unavailable.
Reset Device Modes
Allow with FAC
Allow*
Don’t allow
Specify user access to the Out of Service Erase menu.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 122
Menu item Description
Use Intelligent Storage Drive for
User Data
O
On*
Enable intelligent storage drive to store user data.
Minimum Password Length
0–32 (0*)
Specify the password length.
Enable Password/PIN Reveal
O*
On
Show the password or personal identification number.
Note: An asterisk (*) next to a value indicates the factory default setting.
Cloud Services
Cloud Services Enrollment
Menu item Description
View More Information View additional information on the usage of Lexmark Cloud
Services.
Enable communication with Lexmark Cloud
Services
O*
On
Enable the printer to communicate with Lexmark Cloud Services.
View Current Status View the connection status between the printer and Lexmark
Cloud Services.
Note: An asterisk (*) next to a value indicates the factory default setting.
Reports
Menu Settings Page
Menu item Description
Menu Settings Page Print a report that contains the printer menus.
Device
Device
Menu item Description
Device Information Print a report that contains information about the printer.
Use printer menus 123
Menu item Description
Device Statistics Print a report about printer usage and supply status.
Profiles List Print a list of profiles that are stored in the printer.
Asset Report Print a diagnostic tool for print problems.
Note: To avoid clipping the content, print the report on letter‑ or A4‑size
paper.
Print
Menu item Description
Print Fonts
PCL Fonts
PS Fonts
Print samples and information about the fonts that are available in each printer
language.
Print Demo
Demo Page
Print a page that shows the printer capabilities and supported solutions.
Print Directory Print the resources that are stored in the flash drive, hard disk, or intelligent
storage drive (ISD).
Note: This menu item appears only when a flash drive, a hard disk, or an ISD
is installed.
Network
Menu item Description
Network Setup Page Print a page that shows the configured network and wireless settings on the
printer.
Note: This menu item appears only in network printers or printers connected
to print servers.
Wi‑Fi Direct Connected Clients Print a page that shows the list of devices that are connected to the printer using
Wi‑Fi Direct.
Note: This menu item appears only when Enable Wi‑Fi Direct is set to On.
Troubleshooting
Menu item Description
Print Quality Test Pages Print sample pages to identify and correct print quality defects.
Printing the Menu Settings Page
From the home screen, touch Settings > Reports > Menu Settings Page.
Use printer menus 124
Maintain the printer
Checking the status of parts and supplies
1 From the home screen, touch Status/Supplies.
2 Select the parts or supplies that you want to check.
Note: You can also access this setting by touching the top section of the home screen.
Configuring supply notifications
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Settings > Device > Notifications.
3 From the Supplies menu, click Custom Supply Notifications.
4 Select a notification for each supply item.
5 Apply the changes.
Setting up e‑mail alerts
Configure the printer to send e‑mail alerts when supplies are low, when paper must be changed or added, or
when there is a paper jam.
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Settings > Device > Notifications > E‑mail Alert Setup, and then configure the settings.
Note: For more information on SMTP settings, contact your e‑mail provider.
3 Apply the changes.
4 Click Setup E-mail Lists and Alerts, and then configure the settings.
5 Apply the changes.
Maintain the printer 125
Viewing reports
1 From the home screen, touch Settings > Reports.
2 Select the report that you want to view.
Ordering parts and supplies
To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized
supplies dealers in your area. In other countries or regions, go to
www.lexmark.com or contact the place where
you purchased the printer.
Note: All life estimates for printer supplies assume printing on letter‑ or A4‑size plain paper.
Warning—Potential Damage: Failure to maintain optimum printer performance, or to replace parts and
supplies, may cause damage to your printer.
Using genuine Lexmark parts and supplies
Your Lexmark printer is designed to function best with genuine Lexmark parts and supplies. Use of third-party
supplies or parts may aect the performance, reliability, or life of the printer and its imaging components. It can
also
aect
warranty coverage. Damage caused by the use of third-party parts and supplies is not covered by
the warranty. All life indicators are designed to function with Lexmark parts and supplies, and may deliver
unpredictable results if third-party parts and supplies are used. Imaging component usage beyond the intended
life may damage your Lexmark printer or its associated components.
Warning—Potential Damage: Supplies and parts without Return Program agreement terms may be reset and
remanufactured. However, the manufacturer’s warranty does not cover any damage caused by non-genuine
supplies or parts. Resetting counters on the supply or part without proper remanufacturing can cause
damage to your printer. After resetting the supply or part counter, your printer may display an error indicating
the presence of the reset item.
Ordering a toner cartridge
Notes:
• The estimated cartridge yield is based on the ISO/IEC 19798 standard.
• Extremely low print coverage for extended periods of time may negatively aect actual yield and may
cause cartridge parts to fail before exhaustion of toner.
Lexmark CS730 and Lexmark CS735 Return Program cartridges
Item North America Europe Rest of the world
Return Program toner cartridges
Cyan 71C10C0 71C20C0 71C80C0
1
Supported only in the Lexmark CS730 printer model.
2
Supported only in the Lexmark CS735 printer model.
For more information on countries in each region, go to
www.lexmark.com/regions.
Maintain the printer 126
Item North America Europe Rest of the world
Magenta 71C10M0 71C20M0 71C80M0
Yellow 71C10Y0 71C20Y0 71C80Y0
Black 71C10K0 71C20K0 71C80K0
High Yield Return Program toner cartridges
Cyan
71C1HC0
1
71C2HC0
1
71C8HC0
1
Magenta
71C1HM0
1
71C2HM0
1
71C8HM0
1
Yellow
71C1HY0
1
71C2HY0
1
71C8HY0
1
Black 71C1HK0 71C2HK0 71C8HK0
Extra High Yield Return Program toner cartridges
2
Cyan 71C1XC0 71C2XC0 71C8XC0
Magenta 71C1XM0 71C2XSM0 71C8XM0
Yellow 71C1XY0 71C2XY0 71C8XY0
1
Supported only in the Lexmark CS730 printer model.
2
Supported only in the Lexmark CS735 printer model.
For more information on countries in each region, go to
www.lexmark.com/regions.
Lexmark CS730 High yield toner cartridges
Item Worldwide
Black 71C0H10
Cyan 71C0H20
Magenta 71C0H30
Yellow 71C0H40
Lexmark CS735 Extra high yield toner cartridges
Item Worldwide
Cyan 71C0X20
Magenta 71C0X30
Yellow 71C0X40
Lexmark C4342, Lexmark C4352 Toner cartridges
Item Worldwide
Cyan 24B7511
Magenta 24B7512
Yellow 24B7513
Black 24B7514
Maintain the printer 127
Ordering black imaging unit
Item Part number
Black imaging unit 71C0Z10
Ordering color imaging kit
Item Part number
Color imaging kit 71C0Z50
Ordering a waste toner bottle
Item Part number
Waste toner bottle 71C0W00
Ordering a fuser maintenance kit
Notes:
• Using certain types of paper requires more frequent replacement of the maintenance kit.
• The separator assembly, fuser, and pick roller assembly are included in the maintenance kit and can be
ordered individually and replaced if necessary.
• For more information on replacing the maintenance kit, see the documentation that came with the kit.
Item Part number
Fuser maintenance kit, 110–120 V 41X3882
Fuser maintenance kit, 220–240 V 41X3883
Fuser maintenance kit, 100 V 41X3884
Fuser maintenance kit, 115 V (Narrow media)
*
41X4511
*
Supported only in and required for Lexmark CS737.
Maintain the printer 128
Replacing parts and supplies
Replacing a toner cartridge
1 Open door B.
Maintain the printer 129
2 Remove the used toner cartridge.
3 Unpack the new toner cartridge.
Maintain the printer 130
4 Insert the new toner cartridge.
5 Close door B.
Maintain the printer 131
Replacing the black imaging unit
1 Open door B.
Maintain the printer 132
2 Remove the waste toner bottle.
Note: To avoid spilling the toner, place the bottle in an upright position.
Maintain the printer 133
3 Remove the toner cartridges.
Maintain the printer 134
4 Disconnect the imaging kit cable.
Maintain the printer 135
5 Remove the imaging kit.
Note: To avoid scratching the imaging kit or damaging the photoconductor drum, place the imaging kit in
an uplifted position.
Maintain the printer 136
6 Remove the used black imaging unit.
Warning—Potential Damage: Do not expose the photoconductor unit to direct light for more than 10
minutes. Extended exposure to light may cause print quality problems.
Maintain the printer 137
Warning—Potential Damage: Do not touch the shiny photoconductor drum under the imaging kit. Doing
so may aect the quality of future print jobs.
7 Unpack the new black imaging unit.
8 Insert the new black imaging unit into the imaging kit.
Maintain the printer 138
9 Insert the imaging kit.
Maintain the printer 139
10 Connect the imaging kit cable.
11 Insert the waste toner bottle.
12 Insert the toner cartridges.
13 Close door B.
Maintain the printer 140
Replacing the color imaging kit
1 Open door B.
Maintain the printer 141
2 Remove the waste toner bottle.
Note: To avoid spilling the toner, place the bottle in an upright position.
Maintain the printer 142
3 Remove the toner cartridges.
Maintain the printer 143
4 Disconnect the imaging kit cable.
Maintain the printer 144
5 Remove the used imaging kit.
Maintain the printer 145
6 Remove the black imaging unit.
Warning—Potential Damage: Do not expose the photoconductor unit to direct light for more than 10
minutes. Extended exposure to light may cause print quality problems.
Warning—Potential Damage: Do not touch the shiny photoconductor drum under the imaging unit.
Doing so may aect the quality of future print jobs.
Maintain the printer 146
7 Unpack the new imaging kit.
Note: The imaging kit includes the imaging kit and the cyan, magenta, and yellow developer units.
Maintain the printer 147
8 Insert the black imaging unit into the new imaging kit.
Maintain the printer 148
9 Insert the new imaging kit.
Maintain the printer 149
10 Connect the imaging kit cable.
11 Insert the waste toner bottle.
12 Insert the toner cartridges.
13 Close door B.
Maintain the printer 150
Replacing the waste toner bottle
1 Open door B.
Maintain the printer 151
2 Remove the used waste toner bottle.
Note: To avoid spilling the toner, place the bottle in an upright position.
3 Unpack the new waste toner bottle.
4 Insert the new waste toner bottle.
5 Close door B.
6 Dispose the used waste toner bottle properly.
Maintain the printer 152
Replacing the fuser
1 Turn
o
the printer, and then unplug the power cord from the electrical outlet.
2 Open door A, and then open door A1.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching it.
Maintain the printer 153
3 Remove the used fuser.
4 Unpack the new fuser.
5 Insert the new fuser.
6 Close door A1, and then close door A.
Maintain the printer 154
7 Connect the power cord to the electrical outlet, and then turn on the printer.
CAUTION—POTENTIAL INJURY: To avoid the risk of
fire
or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
8 Reset the fuser maintenance counter.
For more information, see
“Resetting the maintenance counter” on page 161.
Replacing the pick roller
Replacing the pick roller in the 550‑sheet tray
1
Turn
o
the printer, and then unplug the power cord from the electrical outlet.
2 Remove the tray.
Maintain the printer 155
3 Remove the used pick roller.
4 Unpack the new pick roller.
Warning—Potential Damage: To avoid damage and poor printer performance, make sure that your hands
are clean when handling the parts.
Maintain the printer 156
5 Insert the new pick roller.
6 Insert the tray.
7 Connect the power cord to the electrical outlet, and then turn on the printer.
CAUTION—POTENTIAL INJURY: To avoid the risk of
fire
or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
Replacing the pick roller in the multipurpose feeder
1
Turn o the printer, and then unplug the power cord from the electrical outlet.
2 Open the multipurpose feeder.
Maintain the printer 157
3 Remove the used pick roller.
4 Unpack the new pick roller.
Warning—Potential Damage: To avoid damage and poor printer performance, make sure that your hands
are clean when handling the parts.
Maintain the printer 158
5 Insert the new pick roller.
6 Close the multipurpose feeder.
7 Connect the power cord to the electrical outlet, and then turn on the printer.
CAUTION—POTENTIAL INJURY: To avoid the risk of
fire
or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
Replacing the separator bracket
1 Pull out the tray.
Maintain the printer 159
2 Remove the used separator bracket.
3 Unpack the new separator bracket.
Maintain the printer 160
4 Insert the new separator bracket.
5 Insert the tray.
Resetting the maintenance counter
1 From the home screen, touch Settings > Device > Maintenance > Configuration Menu > Supply Usage
And Counters.
2 To uc h Reset Maintenance Counter.
Resetting the supply usage counters
1 From the home screen, touch Settings > Device > Maintenance >
Configuration
Menu > Supply Usage
And Counters.
2 Select the counter that you want to reset.
Warning—Potential Damage: Supplies and parts without Return Program agreement terms may be reset and
remanufactured. However, the manufacturer’s warranty does not cover any damage caused by non-genuine
supplies or parts. Resetting counters on the supply or part without proper remanufacturing can cause
damage to your printer. After resetting the supply or part counter, your printer may display an error indicating
the presence of the reset item.
Maintain the printer 161
Cleaning printer parts
Cleaning the printer
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the
printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before
proceeding.
Notes:
• Perform this task after every few months.
• Damage to the printer caused by improper handling is not covered by the printer warranty.
1 Turn o the printer, and then unplug the power cord from the electrical outlet.
2 Remove paper from the standard bin and multipurpose feeder.
3 Remove any dust, lint, and pieces of paper around the printer using a soft brush or vacuum.
4 Wipe the outside of the printer with a damp, soft, lint‑free cloth.
Notes:
• Do not use household cleaners or detergents, as they may damage the finish of the printer.
• Make sure that all areas of the printer are dry after cleaning.
5 Connect the power cord to the electrical outlet, and then turn on the printer.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
Cleaning the touch screen
CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the
printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before
proceeding.
1 Turn o the printer, and then unplug the power cord from the electrical outlet.
2 Using a damp, soft, lint‑free cloth, wipe the touch screen.
Notes:
• Do not use household cleaners or detergents, as they may damage the touch screen.
• Make sure that the touch screen is dry after cleaning.
3 Connect the power cord to the electrical outlet, and then turn on the printer.
CAUTION—POTENTIAL INJURY: To avoid the risk of
fire
or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
Maintain the printer 162
Cleaning the pick tires
1 Turn
o
the printer, and then unplug the power cord from the electrical outlet.
2 Remove the tray.
Maintain the printer 163
3 Remove the pick roller.
4 Apply isopropyl alcohol to a soft, lint-free cloth, and then wipe the pick tires.
Maintain the printer 164
5 Insert the pick roller.
6 Insert the tray.
7 Connect the power cord to the electrical outlet, and then turn on the printer.
CAUTION—POTENTIAL INJURY: To avoid the risk of
fire
or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
Cleaning the pick roller in the multipurpose feeder
1 Turn
o
the printer, and then unplug the power cord from the electrical outlet.
2 Open the multipurpose feeder.
Maintain the printer 165
3 Remove the pick roller.
4 Apply isopropyl alcohol to a soft, lint-free cloth, and then wipe the pick roller.
Maintain the printer 166
5 Insert the pick roller.
6 Close the multipurpose feeder.
7 Connect the power cord to the electrical outlet, and then turn on the printer.
CAUTION—POTENTIAL INJURY: To avoid the risk of
fire
or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
Saving energy and paper
Configuring the power save mode settings
Sleep mode
1
From the home screen, touch Settings > Device > Power Management > Timeouts > Sleep Mode.
2 Specify the amount of time that the printer stays idle before it enters Sleep Mode.
Hibernate mode
1
From the home screen, touch Settings > Device > Power Management > Timeouts > Hibernate Timeout.
2 Select the amount of time that the printer stays idle before it enters Hibernate mode.
Maintain the printer 167
Notes:
• For Hibernate Timeout to work, set Hibernate Timeout on Connection to Hibernate.
• The Embedded Web Server is disabled when the printer is in Hibernate mode.
Adjusting the brightness of the display
1 From the home screen, touch Settings > Device > Preferences.
2 In the Screen Brightness menu, adjust the setting.
Conserving supplies
• Print on both sides of the paper.
Note: Two-sided printing is the default setting in the print driver.
• Print multiple pages on a single sheet of paper.
• Use the preview feature to see how the document looks like before printing it.
• Print one copy of the document to check its content and format for accuracy.
Moving the printer to another location
Moving the printer to another location
CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may require
two or more people to lift it safely.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power cord
provided with this product or the manufacturer's authorized replacement.
CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal
injury or printer damage:
• Make sure that all doors and trays are closed.
• Turn o the printer, and then unplug the power cord from the electrical outlet.
• Disconnect all cords and cables from the printer.
• If the printer has separate floor-standing optional trays or output options attached to it, then disconnect
them before moving the printer.
• If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over
thresholds and breaks in flooring.
• If the printer does not have a caster base but is configured with optional trays or output options, then remove
the output options and lift the printer o the trays. Do not try to lift the printer and any options at the same
time.
• Always use the handholds on the printer to lift it.
• Any cart used to move the printer must have a surface able to support the full footprint of the printer.
• Any cart used to move the hardware options must have a surface able to support the dimensions of the
options.
• Keep the printer in an upright position.
Maintain the printer 168
• Avoid severe jarring movements.
• Make sure that your fingers are not under the printer when you set it down.
• Make sure that there is adequate clearance around the printer.
Note: Damage to the printer caused by improper moving is not covered by the printer warranty.
Shipping the printer
For shipping instructions, go to http://support.lexmark.com or contact customer support.
Maintain the printer 169
Troubleshoot a problem
Print quality problems
Find the image that resembles the print quality problem you are having, and then click the link below it to read
problem-solving steps.
“Blank or white pages” on
page 179
“Dark print” on page 181 “Ghost images” on page 183 “Gray or colored background”
on page 184
“Incorrect margins” on
page 185
“Light print” on page
185
“Missing colors” on page
188
“Mottled print and dots” on
page 190
“Paper curl” on page
191
“Print crooked or skewed”
on page 192
“Solid color or black images”
on page 193
“Text or images cut
o”
on
page 194
Troubleshoot a problem 170
“Toner easily rubs o” on
page 196
“Uneven print density” on
page 197
“Horizontal dark lines” on
page 198
“Vertical dark lines” on
page 199
“Horizontal white lines”
on page 200
“Vertical white lines” on
page 201
“Repeating defects” on
page 203
Printer error codes
Error codes Error message Solution
8.01 Close all doors. Close all doors, and then insert the
waste toner bottle.
9.00 Printer had to restart.
Last job may be incomplete.
Tou ch Continue to clear the message
and continue printing.
11.11, 11.21, 11.31, 11.41, 11.51 Load <source/> with <type/>
<size/>.
Open the indicated tray, and then
load paper. For more information, see
“Loading trays” on page 30.
11.12, 11.22, 11.32, 11.42, 11.52 Load <source/> with <type/>
<size/> <orientation/>.
11.91 Load multipurpose feeder
with <type/> <size/>.
Open the multipurpose feeder, and
then load paper. For more
information, see
“Loading the
multipurpose feeder” on page 34.
11.92 Load multipurpose feeder
with <type/> <size/>
<orientation/>.
Troubleshoot a problem 171
Error codes Error message Solution
12.11, 12.21, 12.31, 12.41, 12.51 Change <source/> to <type/>
<size/>.
Open the indicated tray, remove
paper, and then load the correct
paper type and size. For more
information, see
“Loading trays” on
page 30.
12.12, 12.22, 12.32, 12.42, 12.52 Change <source/> to <type/>
<size/> <orientation/>.
12.91 Change multipurpose feeder
to <type/> <size/>.
Remove paper, and then load the
correct paper type and size. For more
information, see
“Loading the
multipurpose feeder” on page 34.
12.92 Change multipurpose feeder
to <type/> <size/>
<orientation/>.
29.08 Reminder: Remove packaging.
1 Open door A, and then remove
the packing material inside the
printer.
2 Pull out each of the three red
clips starting with the upper left,
lower left, and ending on the right
side.
3 Close door A.
4 Open door B.
5 Pull out the red loop on the right
side.
6 Close door B.
31.30 Transfer module problem.
Restart printer.
1 Turn
o
the printer, and then
unplug the power cord from the
electrical outlet.
2 Connect the power cord to the
electrical outlet, and then turn on
the printer.
CAUTION—POTENTIAL
INJURY: To avoid the risk of fire
or electrical shock, connect the
power cord to an appropriately
rated and properly grounded
electrical outlet that is near the
product and easily accessible.
31.35 Reinstall missing or
unresponsive waste toner
bottle.
1 Open door B.
2 Remove the waste toner bottle.
Note: To avoid spilling the toner,
place the bottle in an upright
position.
3 Insert the waste toner bottle.
4 Close door B.
Troubleshoot a problem 172
Error codes Error message Solution
31.40, 31.41, 31.42, 31.43 Reinstall missing or
unresponsive [color]
cartridge.
1 Open door B.
2 Remove the cartridge.
3 Insert the cartridge.
4 Close door B.
31.60 Reinstall missing or
unresponsive black imaging
unit.
1 Open door B.
2 Remove the waste toner bottle.
Note: To avoid spilling the toner,
place the bottle in an upright
position.
3 Remove the toner cartridges.
4 Disconnect the imaging kit cable.
5 Remove the imaging kit.
Note: To avoid scratching the
imaging kit or damaging the
photoconductor drum, place the
imaging kit in an uplifted
position.
6 Remove the black imaging unit.
7 Insert the black imaging unit.
Insert the imaging kit.
8 Connect the imaging kit cable.
9 Insert the toner cartridges.
10 Insert the waste toner bottle.
11 Close door B.
31.64 Reinstall missing,
unplugged, or unresponsive
color imaging kit.
1 Open door B.
2 Remove the waste toner bottle.
Note: To avoid spilling the toner,
place the bottle in an upright
position.
3 Remove the cartridges.
4 Disconnect the imaging kit cable.
5 Remove the imaging kit.
6 Insert the imaging kit.
7 Connect the imaging kit cable.
8 Insert the cartridges.
9 Insert the waste toner bottle.
10 Close door B.
Troubleshoot a problem 173
Error codes Error message Solution
31.80 Reinstall missing or
unresponsive fuser.
1 Open door A, and then open
door A1.
CAUTION—HOT
SURFACE: The inside of the
printer might be hot. To reduce
the risk of injury from a hot
component, allow the surface to
cool before touching it.
2 Remove the fuser.
3 Insert the fuser.
4 Close door A1, and then close
door A.
32.40, 32.41, 32.42, 32.43 Replace unsupported [color]
cartridge.
For more information, see
“Replacing
a toner cartridge” on page 129.
32.60 Replace unsupported black
imaging unit.
For more information, see
“Replacing
the black imaging unit” on page 132.
32.64 Replace unsupported color
imaging kit.
For more information, see
“Replacing
the color imaging kit” on page 141.
Troubleshoot a problem 174
Error codes Error message Solution
32.xy Replace unsupported fuser.
1 Open door A, and then open
door A1.
CAUTION—HOT
SURFACE: The inside of the
printer might be hot. To reduce
the risk of injury from a hot
component, allow the surface to
cool before touching it.
2 Locate the fuser type at the
bottom of the fuser.
Notes:
• All printer models except
Lexmark CS737 support the
fuser types 00, 01, and 02.
• Lexmark CX737 only
supports fuser type 05.
3 If the fuser is not supported,
remove the fuser, and then install
a supported one. For more
information, see
“Replacing the
fuser” on page 153.
33.40, 33.41, 33.42, 33.43 Non-Lexmark [color]
cartridge, seeUser's Guide.
For more information, see
“Non‑Lexmark supply” on page 227.
33.60 Non-Lexmark black imaging
unit, seeUser's Guide.
For more information, see
“Non‑Lexmark supply” on page 227.
33.64 Non-Lexmark color imaging
kit, seeUser's Guide.
For more information, see
“Non‑Lexmark supply” on page 227.
37.1 Insufficient memory to
collate job.
Try one or more of the following:
• To uc h Continue to print the part
of the job that is stored and to
begin collating the rest of the print
job.
• Cancel the current print job.
Troubleshoot a problem 175
Error codes Error message Solution
37.3 Insufficient memory, some
held jobs were deleted.
Tou ch Continue to clear the message
and continue printing.
39.1 Complex page, some data may
not have printed.
Try one or more of the following:
• To uc h Continue to clear the
message and continue printing.
• Cancel the current print job.
• Install more printer memory.
• Reduce the complexity and size of
the print job before sending it to
print again.
– Reduce the number of pages
in the print job.
– Reduce the number and size
of any downloaded fonts.
– Delete any unnecessary fonts
or macros from the print job.
– Reduce the number of
graphics in the print job.
42.xy Replace [color] cartridge,
printer region mismatch.
For more information, see
“Replace
cartridge, printer region mismatch”
on page 226.
43.40, 43.41, 43.42, 43.43 Replace defective [color]
cartridge.
For more information, see
“Replacing
a toner cartridge” on page 129.
43.40, 43.41, 43.42, 43.43 [Color] cartridge problem.
1 Open door B.
2 Remove the cartridge.
3 Insert the cartridge.
4 Close door B.
If the problem persists, then replace
the cartridge.
55.1 Error reading USB drive.
Remove USB.
Remove the flash drive to continue.
55.2 Error reading USB hub.
Remove hub.
Remove the USB hub to continue.
Troubleshoot a problem 176
Error codes Error message Solution
58 Too many trays attached.
1 Turn o the printer, and then
unplug the power cord from the
electrical outlet.
2 Remove one or more trays.
3 Connect the power cord to the
electrical outlet, and then turn on
the printer.
CAUTION—SHOCK
HAZARD: To avoid the risk of fire or
electrical shock, connect the power
cord to an appropriately rated and
properly grounded electrical outlet
that is near the product and easily
accessible.
59 Incompatible tray [x].
1 Turn o the printer, and then
unplug the power cord from the
electrical outlet.
2 Remove the indicated tray.
3 Connect the power cord to the
electrical outlet, and then turn on
the printer.
CAUTION—SHOCK
HAZARD: To avoid the risk of fire or
electrical shock, connect the power
cord to an appropriately rated and
properly grounded electrical outlet
that is near the product and easily
accessible.
61 Defective disk. Replace the defective storage drive.
62 Disk full. Try one or more of the following:
• To uc h Continue to clear the
message.
• Delete fonts, macros, and other
data stored in the printer hard
disk.
• Install a printer hard disk.
Troubleshoot a problem 177
Error codes Error message Solution
63 Format the disk. Formatting now wipes all information
from the storage drive.
To format the storage drive later, do
the following:
1 From the home screen, touch
Settings > Device >
Maintenance > Out of Service
Erase.
2 Tou ch Sanitize all information
on hard disk, and then touch
ERASE.
80.01, 80.09 Maintenance kit nearly low. To uch Continue to clear the
message.
80.11, 80.19 Maintenance kit low.
80.21, 80.29 Maintenance kit very low.
80.31 Replace maintenance kit,
recommended life exceeded.
For more information, see
“Ordering
a fuser maintenance kit” on page
128.
82.00, 82.02, 82.09 Waste toner bottle nearly
full.
Tou ch Continue to clear the
message.
82.12, 82.13, 82.19, 82.20, 82.22,
82.23, 82.29
Waste toner bottle almost
full.
82.30, 82.30, 82.33, 82.39, 82.40,
82.42, 82.49
Replace waste toner bottle. For more information, see
“Replacing
the waste toner bottle” on page 151.
84.01, 84.09 Black imaging unit or color
imaging kit nearly low.
Tou ch Continue to clear the
message.
84.11, 84.13, 84.19 Black imaging unit or color
imaging kit low.
Tou ch Continue to clear the
message.
84.21, 84.23, 84.29 Black imaging unit or color
imaging kit very low.
Tou ch Continue to clear the
message.
84.31, 84.33, 84.41, 84.43, 84.48 Replace black imaging unit
or color imaging kit.
• For more information, see
“Replacing the black imaging
unit” on page 132.
• For more information, see
“Replacing the color imaging kit”
on page 141.
88.00, 88.08, 88.09 [Color] cartridge nearly
low.
Tou ch Continue to clear the
message.
88.10, 88.18, 88.19 [Color] cartridge low.
88.20, 88.28, 88.29 [Color] cartridge very low.
88.30, 88.37, 88.38, 88.40, 88.47,
88.48
Replace the [color]
cartridge.
For more information, see
“Replacing
a toner cartridge” on page 129.
Troubleshoot a problem 178
Error codes Error message Solution
200.23, 200.33, 200.43, 200.53,
232.23, 232.33, 232.43, 232.53,
240.23, 240.33, 240.43, 240.53,
242.33, 242.35, 242.43, 242.45,
242.53, 242.55, 243.43, 243.45,
243.53, 243.55, 244.53, 244.54,
244.55, 245.56, 662.23, 663.33,
664.43, 665.53
Paper jam, [jam header].
[xxx.yy]
For more information, see
“Paper jam
in trays” on page 215.
200.03, 240.05, 240.06, 240.82,
240.83, 240.84, 647.82, 647.83,
647.84, 647.85, 648.82, 648.83,
648.84, 648.85, 649.82, 649.83,
649.84, 649.85, 650.82, 650.83,
650.84, 650.85, 660.81, 660.82,
660.83, 660.84, 660.85, 660.86
Paper jam, [jam header].
[xxx.yy]
For more information, see
“Paper jam
in the multipurpose feeder” on
page 216.
230.03, 230.13, 230.23, 230.33,
230.43, 230.53
Paper jam, [jam header].
[xxx.yy]
For more information, see
“Paper jam
in the standard bin” on page 216.
Printing problems
Print quality is poor
Blank or white pages
Note: Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings >
Troubleshooting > Print Quality Test Pages.
Troubleshoot a problem 179
Action Yes No
Step 1
a Make sure to remove all the packing material in the following
areas:
• Inside the printer
• Toner cartridges and imaging unit
b Print the document.
Is the printer printing blank or white pages?
Go to step 2. The problem is
solved.
Troubleshoot a problem 180
Action Yes No
Step 2
a Check if the printer is using a genuine and supported Lexmark
toner cartridge.
Note: If the cartridge is not supported, then install a
supported one.
b Print the document.
Is the printer printing blank or white pages?
Go to step 3. The problem is
solved.
Step 3
a Remove the color imaging kit, and then remove the black
imaging unit.
Warning—Potential Damage: Do not expose the color
imaging kit and black imaging unit to direct light for more
than 10 minutes. Extended exposure to light may cause print
quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the color imaging kit and black
imaging unit. Doing so may
aect
the quality of future print
jobs.
b Insert the black imaging unit, and then insert the color imaging
kit.
c Print the document.
Is the printer printing blank or white pages?
Contact
customer
support.
The problem is
solved.
Dark print
Note: Before solving the problem, print the quality sample pages to determine the missing color. From the
home screen, touch Settings > Troubleshooting > Print Quality Test Pages.
Action Yes No
Step 1
a Perform Color Adjust.
From the home screen, touch Settings > Print > Quality >
Advanced Imaging > Color Adjust.
b Print the document.
Is the print too dark?
Go to step 2. The problem is
solved.
Troubleshoot a problem 181
Action Yes No
Step 2
a Depending on your operating system, reduce the toner
darkness from the Printing Preferences or Print dialog.
Note: You can also change the settings on the printer control
panel. From the home screen, touch Settings > Print >
Quality > Toner Darkness.
b Print the document.
Is the print too dark?
Go to step 3. The problem is
solved.
Step 3
a Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
• Make sure that the settings match the paper loaded in
the tray.
• You can also change the settings on the printer control
panel. From the home screen, touch Settings > Paper >
Tray Configuration > Paper Size/Type.
b Print the document.
Is the print too dark?
Go to step 4. Go to step 6.
Step 4
Make sure that the paper has no texture or rough finishes.
Are you printing on textured or rough paper?
Go to step 5. Go to step 6.
Step 5
a Replace textured or rough paper with plain paper.
b Print the document.
Is the print too dark?
Go to step 6. The problem is
solved.
Step 6
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b Print the document.
Is the print too dark?
Contact
customer
support.
The problem is
solved.
Troubleshoot a problem 182
Ghost images
Note: Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings >
Troubleshooting > Print Quality Test Pages.
Action Yes No
Step 1
a Load the tray with the correct paper type and weight.
b Print the document.
Do ghost images appear on prints?
Go to step 2. The problem is
solved.
Step 2
a Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
• Make sure that the setting matches the paper loaded in
the tray.
• You can also change the setting on the printer control
panel. From the home screen, touch Settings > Paper >
Tray
Configuration
> Paper Size/Type.
b Print the document.
Do ghost images appear on prints?
Go to step 3. The problem is
solved.
Step 3
a Perform Color Adjust.
From the home screen, touch Settings > Print > Quality >
Advanced Imaging > Color Adjust.
b Print the document.
Do ghost images appear on prints?
Contact
customer
support.
The problem is
solved.
Troubleshoot a problem 183
Gray or colored background
Note: Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings >
Troubleshooting > Print Quality Test Pages.
Action Yes No
Step 1
a Depending on your operating system, increase toner darkness
from the Printing Preferences or Print dialog.
Note: You can also change the setting on the printer control
panel. From the home screen, touch Settings > Print >
Quality > Toner Darkness.
b Print the document.
Does gray or colored background appear on prints?
Go to step 2. The problem is
solved.
Step 2
a Perform Color Adjust.
From the home screen, touch Settings > Print > Quality >
Advanced Imaging > Color Adjust.
b Print the document.
Does gray or colored background appear on prints?
Go to step 3. The problem is
solved.
Step 3
a Remove the color imaging kit, and then remove the black
imaging unit.
Warning—Potential Damage: Do not expose the color
imaging kit and black imaging unit to direct light for more
than 10 minutes. Extended exposure to light may cause print
quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the color imaging kit and black
imaging unit. Doing so may aect the quality of future print
jobs.
b Insert the black imaging unit, and then insert the color imaging
kit.
c Print the document.
Does gray or colored background appear on prints?
Contact
customer
support.
The problem is
solved.
Troubleshoot a problem 184
Incorrect margins
Action Yes No
Step 1
a Adjust the paper guides in the tray to the correct position for
the paper loaded.
b Print the document.
Are the margins correct?
The problem is
solved.
Go to step 2.
Step 2
a Depending on your operating system, specify the paper size
from the Printing Preferences or Print dialog.
Notes:
• Make sure that the setting matches the paper loaded.
• You can also change the setting on the printer control
panel. From the home screen, touch Settings > Paper >
Tray Configuration > Paper Size/Type.
Note:
b Print the document.
Are the margins correct?
The problem is
solved.
Contact
customer
support.
Light print
Note: Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings >
Troubleshooting > Print Quality Test Pages.
Troubleshoot a problem 185
Action Yes No
Step 1
a Make sure to remove all the packing material in the following
areas:
• Inside the printer
• Toner cartridges and imaging unit
b Print the document.
Is the print light?
Go to step 2. The problem is
solved.
Troubleshoot a problem 186
Action Yes No
Step 2
a Perform Color Adjust.
From the home screen, touch Settings > Print > Quality >
Advanced Imaging > Color Adjust.
b Print the document.
Is the print light?
Go to step 3. The problem is
solved.
Step 3
a Depending on your operating system, increase toner darkness
from the Printing Preferences or Print dialog.
Note: You can also change the setting on the printer control
panel. From the home screen, touch Settings > Print >
Quality > Toner Darkness.
b Print the document.
Is the print light?
Go to step 4. The problem is
solved.
Step 4
a Turn o Color Saver.
From the home screen, touch Settings > Print > Quality > Color
Saver.
b Print the document.
Is the print light?
Go to step 5. The problem is
solved.
Step 5
a Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
• Make sure that the setting matches the paper loaded.
• You can also change the setting on the printer control
panel. From the home screen, touch Settings > Paper >
Tray
Configuration
> Paper Size/Type.
b Print the document.
Is the print light?
Go to step 6. The problem is
solved.
Step 6
Check if paper has texture or rough finishes.
Are you printing on textured or rough paper?
Go to step 7. Go to step 7.
Step 7
a Replace textured or rough paper with plain paper.
b Print the document.
Is the print light?
Go to step 8. The problem is
solved.
Troubleshoot a problem 187
Action Yes No
Step 8
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b Print the document.
Is the print light?
Go to step 9. The problem is
solved.
Step 9
a Remove the color imaging kit, and then remove the black
imaging unit.
Warning—Potential Damage: Do not expose the color
imaging kit and black imaging unit to direct light for more
than 10 minutes. Extended exposure to light may cause print
quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the color imaging kit and black
imaging unit. Doing so may aect the quality of future print
jobs.
b Insert the black imaging unit, and then insert the color imaging
kit.
c Print the document.
Is the print too light?
Contact
customer
support.
The problem is
solved.
Missing colors
Note: Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings >
Troubleshooting > Print Quality Test Pages.
Troubleshoot a problem 188
Action Yes No
Step 1
a Make sure to remove all the packing material in the following
areas:
• Inside the printer
• Toner cartridges and imaging unit
b Print the document.
Are some colors missing on print?
Go to step 2. The problem is
solved.
Troubleshoot a problem 189
Action Yes No
Step 2
a Remove the color imaging kit.
Warning—Potential Damage: Do not expose the color
imaging kit to direct light for more than 10 minutes. Extended
exposure to light may cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the color imaging kit. Doing so
may aect the quality of future print jobs.
b Remove the toner cartridge of the missing color.
c Remove, and then insert the developer unit of the missing color.
d Insert the toner cartridge of the missing color.
e Insert the color imaging kit.
f Print the document.
Are some colors missing on print?
Contact
customer
support.
The problem is
solved.
Mottled print and dots
Note: Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings >
Troubleshooting > Print Quality Test Pages.
Action Yes No
Step 1
Check the printer for leaked toner contamination.
Is the printer free of leaked toner?
Go to step 2. Contact
customer
support.
Step 2
a From the home screen, touch Settings > Paper > Tray
Configuration > Paper Size/Type.
b Check if the paper size and paper type settings match the
paper loaded.
Note: Make sure that the paper does not have texture or
rough finishes.
Do the settings match?
Go to step 4. Go to step 3.
Troubleshoot a problem 190
Action Yes No
Step 3
a Depending on your operating system, specify the paper size
and paper type from the Printing Preferences or Print dialog.
Notes:
• Make sure that the settings match the paper loaded in
the tray.
• You can also change the settings on the printer control
panel. From the home screen, touch Settings > Paper >
Tray Configuration > Paper Size/Type.
b Print the document.
Is the print mottled?
Go to step 4. The problem is
solved.
Step 4
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b Print the document.
Is the print mottled?
Go to step 5. The problem is
solved.
Step 5
a Remove the color imaging kit, and then remove the black
imaging unit.
Warning—Potential Damage: Do not expose the color
imaging kit and black imaging unit to direct light for more
than 10 minutes. Extended exposure to light may cause print
quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the color imaging kit and black
imaging unit. Doing so may
aect
the quality of future print
jobs.
b Insert the black imaging unit, and then insert the color imaging
kit.
c Print the document.
Is the print mottled?
Contact
customer
support.
The problem is
solved.
Paper curl
Troubleshoot a problem 191
Action Yes No
Step 1
a Adjust the guides in the tray to the correct position for the paper
loaded.
b Print the document.
Is the paper curled?
Go to step 2. The problem is
solved.
Step 2
a Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
• Make sure that the setting matches the paper loaded.
• You can also change the setting on the printer control
panel. From the home screen, touch Settings > Paper >
Tray Configuration > Paper Size/Type.
b Print the document.
Is the paper curled?
Go to step 3. The problem is
solved.
Step 3
Print on the other side of the paper.
a Remove paper, flip it over, and then reload paper.
b Print the document.
Is the paper curled?
Go to step 4. The problem is
solved.
Step 4
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b Print the document.
Is the paper curled?
Contact
customer
support.
The problem is
solved.
Print crooked or skewed
Note: Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings >
Troubleshooting > Print Quality Test Pages.
Troubleshoot a problem 192
Action Yes No
Step 1
a Pull out the tray.
b Remove the paper, and then load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
c Adjust the paper guides in the tray to the correct position for
the paper loaded.
d Insert the tray.
e Print the document.
Is the print crooked or skewed?
Go to step 2. The problem is
solved.
Step 2
a Make sure that you are printing on a supported paper.
b Print the document.
Is the print crooked or skewed?
Contact
customer
support.
The problem is
solved.
Solid color or black images
Note: Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings >
Troubleshooting > Print Quality Test Pages.
Troubleshoot a problem 193
Action Yes No
a Remove the color imaging kit, and then remove the black
imaging unit.
Warning—Potential Damage: Do not expose the color
imaging kit and black imaging unit to direct light for more
than 10 minutes. Extended exposure to light may cause print
quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the color imaging kit and black
imaging unit. Doing so may aect the quality of future print
jobs.
b Insert the black imaging unit, and then insert the color imaging
kit.
c Print the document.
Is the printer printing solid color or black images?
Contact
customer
support.
The problem is
solved.
Text or images cut o
Note: Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings >
Troubleshooting > Print Quality Test Pages.
Troubleshoot a problem 194
Action Yes No
Step 1
a Make sure to remove all the packing material in the following
areas:
• Inside the printer
• Toner cartridges and imaging unit
b Print the document.
Is the text or image clipped?
Go to step 2. The problem is
solved.
Troubleshoot a problem 195
Action Yes No
Step 2
a Adjust the paper guides in the tray to the correct position for
the paper loaded.
b Print the document.
Is the text or image clipped?
Go to step 3. The problem is
solved.
Step 3
a Depending on your operating system, specify the paper size
from the Printing Preferences or Print dialog.
Notes:
• Make sure that the setting matches the paper loaded in
the tray.
• You can also change the setting on the printer control
panel. From the home screen, touch Settings > Paper >
Tray
Configuration
> Paper Size/Type.
b Print the document.
Is the text or image clipped?
Go to step 4. The problem is
solved.
Step 4
a Remove the color imaging kit, and then remove the black
imaging unit.
Warning—Potential Damage: Do not expose the color
imaging kit and black imaging unit to direct light for more
than 10 minutes. Extended exposure to light may cause print
quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the color imaging kit and black
imaging unit. Doing so may aect the quality of future print
jobs.
b Insert the black imaging unit, and then insert the color imaging
kit.
c Print the document.
Is the text or image clipped?
Contact
customer
support.
The problem is
solved.
Toner easily rubs o
Troubleshoot a problem 196
Note: Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings >
Troubleshooting > Print Quality Test Pages.
Action Yes No
1 Depending on your operating system, specify the
paper type from the Printing Preferences or Print
dialog.
Notes:
• Make sure that the setting matches the paper
loaded.
• You can also change the setting on the printer
control panel. From the home screen, touch
Settings > Paper > Tray Configuration > Paper
Size/Type.
2 Print the document.
Does the toner rub o?
Contact
customer
support.
The problem is solved.
Uneven print density
Note: Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings >
Troubleshooting > Print Quality Test Pages.
Action Yes No
a Remove the color imaging kit, and then remove the black
imaging unit.
Warning—Potential Damage: Do not expose the color
imaging kit and black imaging unit to direct light for more
than 10 minutes. Extended exposure to light may cause print
quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the color imaging kit and black
imaging unit. Doing so may aect the quality of future print
jobs.
b Insert the black imaging unit, and then insert the color imaging
kit.
c Print the document.
Is the print density uneven?
Contact
customer
support.
The problem is
solved.
Troubleshoot a problem 197
Horizontal dark lines
Notes:
• Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings >
Troubleshooting > Print Quality Test Pages.
• If horizontal dark lines keep appearing on the prints, then see the “Repeating defects” topic.
Action Yes No
Step 1
a Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
• Make sure that the setting matches the paper loaded.
• You can also change the setting on the printer control
panel. From the home screen, touch Settings > Paper >
Tray
Configuration
> Paper Size/Type.
b Print the document.
Do horizontal dark lines appear on prints?
Go to step 2. The problem is
solved.
Step 2
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you use it.
b Print the document.
Do horizontal dark lines appear on prints?
Go to step 3. The problem is
solved.
Troubleshoot a problem 198
Action Yes No
Step 3
a Remove the color imaging kit, and then remove the black
imaging unit.
Warning—Potential Damage: Do not expose the color
imaging kit and black imaging unit to direct light for more
than 10 minutes. Extended exposure to light may cause print
quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging kit and black
imaging unit. Doing so may aect the quality of future print
jobs.
b Insert the black imaging unit, and then insert the color imaging
kit.
c Print the document.
Do horizontal dark lines appear on prints?
Contact
customer
support.
The problem is
solved.
Vertical dark lines
Note: Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings >
Troubleshooting > Print Quality Test Pages.
Action Yes No
Step 1
a Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
• Make sure that the setting matches the paper loaded in
the tray.
• You can also change the setting on the printer control
panel. From the home screen, touch Settings > Paper >
Tray
Configuration
> Paper Size/Type.
b Print the document.
Do vertical dark lines appear on prints?
Go to step 2. The problem is
solved.
Troubleshoot a problem 199
Action Yes No
Step 2
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you use it.
b Print the document.
Do vertical dark lines appear on prints?
Go to step 3. The problem is
solved.
Step 3
a Remove the color imaging kit, and then remove the black
imaging unit.
Warning—Potential Damage: Do not expose the color
imaging kit and black imaging unit to direct light for more
than 10 minutes. Extended exposure to light may cause print
quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the color imaging kit and black
imaging unit. Doing so may aect the quality of future print
jobs.
b Insert the black imaging unit, and then insert the color imaging
kit.
c Print the document.
Do vertical dark lines appear on prints?
Contact
customer
support.
The problem is
solved.
Horizontal white lines
Notes:
• Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings >
Troubleshooting > Print Quality Test Pages.
• If horizontal white lines keep appearing on the prints, then see the “Repeating defects” topic.
Troubleshoot a problem 200
Action Yes No
Step 1
a Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
• Make sure that the setting matches the paper loaded in
the tray.
• You can also change the setting on the printer control
panel. From the home screen, touch Settings > Paper >
Tray Configuration > Paper Size/Type.
b Print the document.
Do horizontal white lines appear on prints?
Go to step 2. The problem is
solved.
Step 2
a Load the specified paper source with the recommended paper
type.
b Print the document.
Do horizontal white lines appear on prints?
Go to step 3. The problem is
solved.
Step 3
a Remove the color imaging kit, and then remove the black
imaging unit.
Warning—Potential Damage: Do not expose the color
imaging kit and black imaging unit to direct light for more
than 10 minutes. Extended exposure to light may cause print
quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the color imaging kit and black
imaging unit. Doing so may
aect
the quality of future print
jobs.
b Insert the black imaging unit, and then insert the color imaging
kit.
c Print the document.
Do horizontal white lines appear on prints?
Contact
customer
support.
The problem is
solved.
Vertical white lines
Troubleshoot a problem 201
Note: Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings >
Troubleshooting > Print Quality Test Pages.
Action Yes No
Step 1
a Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
• Make sure that the setting matches the paper loaded in
the tray.
• You can also change the setting on the printer control
panel. From the home screen, touch Settings > Paper >
Tray
Configuration
> Paper Size/Type.
b Print the document.
Do vertical white lines appear on prints?
Go to step 2. The problem is
solved.
Step 2
Check if you are using the recommended paper type.
a Load the specified paper source with the recommended paper
type.
b Print the document.
Do vertical white lines appear on prints?
Go to step 3. The problem is
solved.
Step 3
a Remove the color imaging kit, and then remove the black
imaging unit.
Warning—Potential Damage: Do not expose the color
imaging kit and black imaging unit to direct light for more
than 10 minutes. Extended exposure to light may cause print
quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the color imaging kit and black
imaging unit. Doing so may aect the quality of future print
jobs.
b Insert the black imaging unit, and then insert the color imaging
kit.
c Print the document.
Do vertical white lines appear on prints?
Contact
customer
support.
The problem is
solved.
Troubleshoot a problem 202
Repeating defects
Note: Before solving the problem, print the quality sample pages to determine the cause of the repeating
defects. From the home screen, touch Settings > Troubleshooting > Print Quality Test Pages.
Troubleshoot a problem 203
Action Yes No
Step 1
a Make sure to remove all the packing material in the following
areas:
• Inside the printer
• Toner cartridges and imaging unit
b Print the document.
Do the defects still appear?
Go to step 2. The problem is
solved.
Troubleshoot a problem 204
Action Yes No
Step 2
Determine how many colors have defects.
Is only one color aected?
Go to step 3. Go to step 3.
Step 3
a Using the Maintenance Defect Ruler, measure the distance
between the repeating defects on the aected color page.
b Replace the supply item that matches the measurement on the
aected color page.
Color imaging kit or black imaging unit
• 94.5 mm (3.72 in.)
• 29.9 mm (1.18 in.)
• 23.2 mm (0.91 in.)
Developer unit
• 43.6 mm (1.72 in.)
• 45.0 mm (1.77 in.)
c Print the Print Quality Test Pages.
Do the defects still appear?
Take note of the
distance, and then
contact
customer
support or your
service
representative.
The problem is
solved.
Step 4
a Using the Maintenance Defect Ruler, measure the distance
between the repeating defects on the aected color page.
b Replace the supply item that matches the measurement on the
aected color page.
Transfer module
• 37.7 mm (1.48 in.)
• 78.5 mm (3.09 in.)
• 54.6 mm (2.15 in.)
Fuser
• 95 mm (3.74 in.)
• 110 mm (4.33 in.)
c Print the Print Quality Test Pages.
Do the defects still appear?
Take note of the
distance, and then
contact
customer
support or your
service
representative.
The problem is
solved.
Troubleshoot a problem 205
Print jobs do not print
Action Yes No
Step 1
a From the document you are trying to print, open the Print
dialog, and then check if you have selected the correct printer.
b Print the document.
Is the document printed?
The problem is
solved.
Go to step 2.
Step 2
a Check if the printer is on.
b Resolve any error messages that appear on the display.
c Print the document.
Is the document printed?
The problem is
solved.
Go to step 3.
Step 3
a Check if the ports are working and if the cables are securely
connected to the computer and the printer.
For more information, see the setup documentation that came
with the printer.
b Print the document.
Is the document printed?
The problem is
solved.
Go to step 4.
Step 4
a Turn o the printer, wait for about 10 seconds, and then turn on
the printer.
b Print the document.
Is the document printed?
The problem is
solved.
Go to step 5.
Step 5
a Remove, and then reinstall the print driver.
b Print the document.
Is the document printed?
The problem is
solved.
Contact
customer
support.
Troubleshoot a problem 206
Confidential and other held documents do not print
Action Yes No
Step 1
a From the control panel, check if the documents appear in the
Held Jobs list.
Note: If the documents are not listed, then print the
documents using the Print and Hold options.
b Print the documents.
Are the documents printed?
The problem is
solved.
Go to step 2.
Step 2
The print job may contain a formatting error or invalid data.
• Delete the print job, and then send it again.
• For PDF files, generate a new file, and then print the
documents.
Are the documents printed?
The problem is
solved.
Go to step 3.
Step 3
If you are printing from the Internet, then the printer may be reading
the multiple job titles as duplicates.
For Windows users
a Open the Printing Preferences dialog.
b From the Print and Hold tab, click Use Print and Hold, and then
click Keep duplicate documents.
c Enter a PIN, and then save the changes.
d Send the print job.
For Macintosh users
a Save and name each job dierently.
b Send the job individually.
Are the documents printed?
The problem is
solved.
Go to step 4.
Step 4
a Delete some held jobs to free up printer memory.
b Print the documents.
Are the documents printed?
The problem is
solved.
Go to step 5.
Step 5
a Add printer memory.
b Print the documents.
Are the documents printed?
The problem is
solved.
Contact
customer
support.
Troubleshoot a problem 207
Job prints from the wrong tray or on the wrong paper
Action Yes No
Step 1
a Check if you are printing on the correct paper.
b Print the document.
Is the document printed on the correct paper?
Go to step 2. Load the correct
paper size and paper
type.
Step 2
a Depending on your operating system, specify the paper size
and paper type from the Printing Preferences or Print dialog.
Note: You can also change the settings on the printer control
panel. From the home screen, touch Settings > Paper > Tray
Configuration > Paper Size/Type.
b Make sure that the settings match the paper loaded.
c Print the document.
Is the document printed on the correct paper?
The problem is
solved.
Go to step 3.
Step 3
a Check if the trays are linked.
For more information, see
“Linking trays” on page 36.
b Print the document.
Is the document printed from the correct tray?
The problem is
solved.
Contact
customer
support.
Slow printing
Action Yes No
Step 1
Make sure that the printer cable is securely connected to the
printer and to the computer, print server, option, or other network
device.
Is the printer printing slow?
Go to step 2. The problem is
solved.
Step 2
a Make sure that the printer is not in Quiet Mode.
From the home screen, touch Settings > Device > Maintenance
> Configuration Menu > Device Operations > Quiet Mode.
b Print the document.
Is the printer printing slow?
Go to step 3. The problem is
solved.
Troubleshoot a problem 208
Action Yes No
Step 3
a Depending on your operating system, specify the print
resolution from the Printing Preferences or Print dialog.
b Set the resolution to 4800 CQ.
c Print the document.
Is the printer printing slow?
Go to step 4. The problem is
solved.
Step 4
a From the home screen, touch Settings > Print > Quality > Print
Resolution.
b Set the resolution to 4800 CQ.
c Print the document.
Is the printer printing slow?
Go to step 5. The problem is
solved.
Step 5
a Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
• Make sure that the setting matches the paper loaded.
• You can also change the setting on the printer control
panel. From the home screen, touch Settings > Paper >
Tray Configuration > Paper Size/Type.
• Heavier paper prints more slowly.
• Paper narrower than letter, A4, and legal may print more
slowly.
b Print the document.
Is the printer printing slow?
Go to step 6. The problem is
solved.
Step 6
a Make sure that the printer settings for texture and weight match
the paper being loaded.
From the home screen, touch Settings > Paper > Media
Configuration
> Media Types.
Note: Rough paper texture and heavy paper weight may print
more slowly.
b Print the document.
Is the printer printing slow?
Go to step 7. The problem is
solved.
Step 7
Remove held jobs.
Is the printer printing slow?
Go to step 8. The problem is
solved.
Troubleshoot a problem 209
Action Yes No
Step 8
a Make sure that the printer is not overheating.
Notes:
• Allow the printer to cool down after a long print job.
• Observe the recommended ambient temperature for the
printer. For more information, see
“Selecting a location
for the printer” on page 19.
b Print the document.
Is the printer printing slow?
Contact
customer
support.
The problem is
solved.
The printer is not responding
Action Yes No
Step 1
Check if the power cord is connected to the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or
electrical shock, connect the power cord to an appropriately
rated and properly grounded electrical outlet that is near the
product and easily accessible.
Is the printer responding?
The problem is
solved.
Go to step 2.
Step 2
Check if the electrical outlet is turned o by a switch or breaker.
Is the electrical outlet turned o by a switch or breaker?
Turn on the switch or
reset the breaker.
Go to step 3.
Step 3
Check if the printer is on.
Is the printer on?
Go to step 4. Turn on the printer.
Step 4
Check if the printer is in Sleep or Hibernate mode.
Is the printer in Sleep or Hibernate mode?
Press the power
button to wake the
printer.
Go to step 5.
Step 5
Check if the cables connecting the printer and the computer are
inserted to the correct ports.
Are the cables inserted to the correct ports?
Go to step 6. Insert the cables to
the correct ports.
Troubleshoot a problem 210
Action Yes No
Step 6
Turn o the printer, install the hardware options, and then turn on
the printer.
For more information, see the documentation that came with the
option.
Is the printer responding?
The problem is
solved.
Go to step 7.
Step 7
Install the correct print driver.
Is the printer responding?
The problem is
solved.
Go to step 8.
Step 8
Turn o the printer, wait for about 10 seconds, and then turn on the
printer.
Is the printer responding?
The problem is
solved.
Contact
customer
support.
Unable to read flash drive
Action Yes No
Step 1
Check if the printer is not busy processing another print, copy,
scan, or fax job.
Is the printer ready?
Go to step 3. Go to step 2.
Step 2
• Wait for the printer to
finish
processing the other job.
• Remove, and then insert the flash drive.
Does the printer recognize the flash drive?
The problem is
solved.
Go to step 3.
Step 3
Check if the flash drive is inserted into the front USB port.
Note: The flash drive does not work when it is inserted into the
rear USB port.
Is the
flash
drive inserted into the correct port?
Go to step 5. Go to step 4.
Step 4
Insert the flash drive into the correct port.
Does the printer recognize the flash drive?
The problem is
solved.
Go to step 5.
Troubleshoot a problem 211
Action Yes No
Step 5
Check if the flash drive is supported. For more information, see
“Supported flash drives and file types” on page 77.
Is the flash drive supported?
Go to step 7. Go to step 6.
Step 6
Insert a supported flash drive.
Does the printer recognize the flash drive?
The problem is
solved.
Go to step 7.
Step 7
Remove, and then insert the flash drive.
Does the printer recognize the flash drive?
The problem is
solved.
Contact
customer
support.
Enabling the USB port
From the home screen, touch Settings > Network/Ports > USB > Enable USB Port.
Clearing jams
Avoiding jams
Load paper properly
•
Make sure that the paper lies flat in the tray.
Correct loading of paper Incorrect loading of paper
• Do not load or remove a tray while the printer is printing.
• Do not load too much paper. Make sure that the stack height is below the maximum paper fill indicator.
Troubleshoot a problem 212
• Do not slide paper into the tray. Load paper as shown in the illustration.
• Make sure that the paper guides are positioned correctly and are not pressing tightly against the paper or
envelopes.
• Push the tray firmly into the printer after loading paper.
Use recommended paper
•
Use only recommended paper or specialty media.
• Do not load paper that is wrinkled, creased, damp, bent, or curled.
• Flex, fan, and align the paper edges before loading.
• Do not use paper that has been cut or trimmed by hand.
• Do not mix paper sizes, weights, or types in the same tray.
• Make sure that the paper size and type are set correctly on the computer or printer control panel.
• Store paper according to manufacturer recommendations.
Identifying jam locations
Notes:
• When Jam Assist is set to On, the printer flushes blank pages or pages with partial prints after a jammed
page is cleared. Check your printed output for blank pages.
• When Jam Recovery is set to On or Auto, the printer reprints the jammed pages.
Troubleshoot a problem 213
Jam locations
1 Standard bin
2 Door A
3 Trays
4 Multipurpose feeder
Troubleshoot a problem 214
Paper jam in trays
1 Remove the tray.
Warning—Potential Damage: A sensor inside the optional tray is easily damaged by static electricity.
Touch a metal surface before removing the jammed paper in the tray.
2 Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
3 Insert the tray.
Troubleshoot a problem 215
Paper jam in the multipurpose feeder
1 Remove paper from the multipurpose feeder.
2 Pull out the tray.
3 Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
4 Insert the tray.
Paper jam in the standard bin
Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
Paper jam in door A
Paper jam in the fuser area
1
Open door A.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching it.
Troubleshoot a problem 216
2 Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
3 Open door A1.
Troubleshoot a problem 217
4 Open the fuser access door.
5 Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
6 Close and latch the fuser access door.
7 Close door A1, and then close door A.
Paper jam behind door A
1
Open door A.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching it.
Troubleshoot a problem 218
2 Open the isolation unit door.
3 Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
Troubleshoot a problem 219
4 Close and latch the isolation unit door.
5 Close door A.
Paper jam in the duplex area
1
Open door A.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching it.
Troubleshoot a problem 220
2 Open the duplex cover.
3 Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
4 Close the duplex cover, and then close door A.
Troubleshoot a problem 221
Network connection problems
Cannot open Embedded Web Server
Action Yes No
Step 1
a Check if the printer is on.
b Access the printer Embedded Web Server (EWS).
Can you open the EWS?
The problem is
solved.
Go to step 2.
Step 2
a Make sure that the printer IP address is correct.
Notes:
• View the IP address on the home screen.
• An IP address appears as four sets of numbers separated
by periods, such as 123.123.123.123.
b Access the EWS.
Can you open the EWS?
The problem is
solved.
Go to step 3.
Step 3
a Make sure that you installed a supported browser:
• Internet Explorer version 11 or later
• Microsoft Edge
• Safari version 6 or later
• Google Chrome
TM
version 32 or later
• Mozilla Firefox version 24 or later
b Access the EWS.
Can you open the EWS?
The problem is
solved.
Go to step 4.
Step 4
a Check if the network connection is working.
Note: If the connection is not working, then contact your
administrator.
b Access the EWS.
Can you open the EWS?
The problem is
solved.
Go to step 5.
Step 5
a Make sure that the cable connections to the printer and print
server are secure. For more information, see the
documentation that came with the print server.
b Access the EWS.
Can you open the EWS?
The problem is
solved.
Go to step 6.
Troubleshoot a problem 222
Action Yes No
Step 6
a Check if the web proxy servers are disabled.
Note: If the servers are disabled, then contact your
administrator.
b Access the EWS.
Can you open the EWS?
The problem is
solved.
Contact
customer
support.
Cannot connect the printer to the Wi‑Fi network
Action Yes No
Step 1
Make sure that Active Adapter is set to Auto.
From the home screen, touch Settings > Network/Ports > Network
Overview > Active Adapter > Auto.
Can the printer connect to the Wi‑Fi network?
The problem is
solved.
Go to step 2.
Step 2
Check if the correct Wi‑Fi network is selected.
Note: Some routers may share the default SSID.
Are you connecting to the correct Wi‑Fi network?
Go to step 4. Go to step 3.
Step 3
Connect to the correct Wi‑Fi network. For more information, see
“Connecting the printer to a Wi‑Fi network” on page 68.
Can the printer connect to the Wi‑Fi network?
The problem is
solved.
Go to step 4.
Step 4
Check the wireless security mode.
From the home screen, touch Settings > Network/Ports > Wireless
> Wireless Security Mode.
Is the correct wireless security mode selected?
Go to step 6. Go to step 5.
Step 5
Select the correct wireless security mode.
Can the printer connect to the Wi‑Fi network?
The problem is
solved.
Go to step 6.
Step 6
Make sure that you entered the correct network password.
Note: Take note of the spaces, numbers, and capitalization in the
password.
Can the printer connect to the Wi‑Fi network?
The problem is
solved.
Contact
customer
support.
Troubleshoot a problem 223
Hardware options problems
Cannot detect internal option
Action Yes No
Step 1
Turn o the printer, wait for about 10 seconds, and then turn on the
printer.
Does the printer detect the internal option?
The problem is
solved.
Go to step 2.
Step 2
Print the Menu Settings Page, and then check if the internal option
appears in the Installed Features list.
Is the internal option listed?
Go to step 4. Go to step 3.
Step 3
Check if the internal option is installed properly into the controller
board.
a Turn o the printer, and then unplug the power cord from the
electrical outlet.
b Make sure that the internal option is installed into the
appropriate connector on the controller board.
c Connect the power cord to the electrical outlet, and then turn
on the printer.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire
or electrical shock, connect the power cord to an
appropriately rated and properly grounded electrical outlet
that is near the product and easily accessible.
Does the printer detect the internal option?
The problem is
solved.
Go to step 4.
Step 4
a Check if the internal option is available in the print driver.
Note: If necessary, manually add the internal option in the
print driver to make it available for print jobs. For more
information, see
“Adding available options in the print driver”
on page 38.
b Print the document.
Does the printer detect the internal option?
The problem is
solved.
Contact
customer
support.
Troubleshoot a problem 224
Internal solutions port does not operate correctly
Action Yes No
Step 1
Print a menu settings page, and then check if the internal solutions
port (ISP) appears in the Installed Features list.
Is the ISP listed in the Installed Features list?
Go to step 3. Go to step 2.
Step 2
Remove, and then install the ISP. For more information, see
“Installing an internal solutions port” on page 49.
Note: Use a supported ISP.
Does the ISP operate correctly?
The problem is
solved.
Go to step 3.
Step 3
Check the cable and the ISP connection.
a Use the correct cable, and then make sure that it is securely
connected to the ISP.
b Check if the ISP solution interface cable is securely connected
into the receptacle of the controller board.
Does the ISP operate correctly?
The problem is
solved.
Contact
customer
support.
Parallel or serial interface card does not operate correctly
Action Yes No
Step 1
Print a menu settings page, and then check if the parallel or serial
interface card appears in the Installed Features list.
Is the parallel or serial interface card listed in the Installed Features
list?
Go to step 3. Go to step 2.
Step 2
Remove, and then install the parallel or serial interface card.
For more information, see
“Installing an internal solutions port” on
page 49.
Does the parallel or serial interface card operate correctly?
The problem is
solved.
Go to step 3.
Step 3
Check the connection between the cable and the parallel or serial
interface card.
Does the parallel or serial interface card operate correctly?
The problem is
solved.
Contact
customer
support.
Troubleshoot a problem 225
Defective flash detected
Try one or more of the following:
• Replace the defective intelligent storage drive.
• From the home screen, touch Continue to ignore the message and continue printing.
• Cancel the current print job.
Not enough free space in
flash
memory for resources
Try one or more of the following:
• Tou ch Continue to clear the message and continue printing.
• Delete fonts, macros, and other data stored in the flash memory.
• Install a hard disk.
Note: Downloaded fonts and macros that are not previously stored in the
flash
memory are deleted.
Issues with supplies
Replace cartridge, printer region mismatch
To correct this problem, purchase a cartridge with the correct region that matches the printer region, or
purchase a worldwide cartridge.
• The first number in the message after 42 indicates the region of the printer.
• The second number in the message after 42 indicates the region of the cartridge.
Printer and toner cartridge regions
Region Numeric code
Worldwide or Undefined region 0
North America (United States, Canada) 1
European Economic Area, Western Europe, Nordic countries, Switzerland 2
Asia Pacific 3
Latin America 4
Rest of Europe, Middle East, Africa 5
Australia, New Zealand 6
Invalid region 9
Note: To find the region settings of the printer and toner cartridge, print the print quality test pages.
From the home screen, touch Settings > Troubleshooting > Print Quality Test Pages.
Refilled regular [color] cartridge
The printer has detected a Lexmark Regular cartridge that has been refilled with non‑genuine toner by a
party other than Lexmark.
Troubleshoot a problem 226
Select OK to continue.
All printer component life indicators are designed to function with Lexmark supplies and parts and may
deliver unpredictable results when using supplies or parts in your Lexmark printer that are remanufactured
by parties other than Lexmark.
For more information, see the printer statement of limited warranty.
Non‑Lexmark supply
The printer has detected a non‑Lexmark supply or part installed in the printer.
Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third-
party supplies or parts may aect the performance, reliability, or life of the printer and its imaging
components.
All life indicators are designed to function with Lexmark supplies and parts and may deliver unpredictable
results if third-party supplies or parts are used. Imaging component usage beyond the intended life may
damage your Lexmark printer or associated components.
Warning—Potential Damage: Use of third-party supplies or parts can aect warranty coverage.
Damage caused by the use of third-party supplies or parts may not be covered by the warranty.
To accept any and all of these risks and to proceed with the use of non-genuine supplies or parts in your
printer, touch and hold the error message on the display using two fingers for 15 seconds. When a
confirmation dialog box appears, touch Continue.
If you do not want to accept these risks, then remove the third-party supply or part from your printer and
install a genuine Lexmark supply or part. For more information, see
“Using genuine Lexmark parts and
supplies” on page 126.
If the printer does not print after clearing the error message, then reset the supply usage counter.
1 From the home screen, touch Settings > Device > Maintenance > Configuration Menu > Supply Usage
And Counters.
2 Select the part or supply that you want to reset, and then touch Start.
3 Read the warning message, and then touch Continue.
4 Using two fingers, touch the display for 15 seconds to clear the message.
Note: If you are unable to reset the supply usage counters, then return the supply item to the place of
purchase.
Troubleshoot a problem 227
Paper feed problems
Envelope seals when printing
Action Yes No
Step 1
a Use an envelope that has been stored in a dry environment.
Note: Printing on envelopes with high moisture content can
seal the flaps.
b Send the print job.
Does the envelope seal when printing?
Go to step 2. The problem is
solved.
Step 2
a Make sure that paper type is set to Envelope.
From the home screen, touch Settings > Paper > Tray
Configuration > Paper Size/Type.
b Send the print job.
Does the envelope seal when printing?
Contact
customer
support.
The problem is
solved.
Collated printing does not work
Action Yes No
Step 1
a From the home screen, touch Settings > Print > Layout >
Collate.
b Tou c h On [1,2,1,2,1,2].
c Print the document.
Is the document collated correctly?
The problem is
solved.
Go to step 2.
Step 2
a From the document that you are trying to print, open the Print
dialog box, and then select Collate.
b Print the document.
Is the document collated correctly?
The problem is
solved.
Go to step 3.
Step 3
a Reduce the number of pages to print.
b Print the document.
Are the pages collated correctly?
The problem is
solved.
Contact
customer
support.
Troubleshoot a problem 228
Tray linking does not work
Action Yes No
Step 1
a Check if the trays contain the same paper size and paper type.
b Check if the paper guides are positioned correctly.
c Print the document.
Do the trays link correctly?
The problem is
solved.
Go to step 2.
Step 2
a From the home screen, touch Settings > Paper > Tray
Configuration > Paper Size/Type.
b Set the paper size and paper type to match the paper loaded
in the linked trays.
c Print the document.
Do the trays link correctly?
The problem is
solved.
Go to step 3.
Step 3
a Make sure that Tray Linking is set to Automatic. For more
information, see
“Linking trays” on page 36.
b Print the document.
Do the trays link correctly?
The problem is
solved.
Contact
customer
support.
Paper frequently jams
Action Yes No
Step 1
a Remove the tray.
b Check if paper is loaded correctly.
Notes:
• Make sure that the paper guides are positioned correctly.
• Make sure that the stack height is below the maximum
paper fill indicator.
• Make sure to print on recommended paper size and type.
c Insert the tray.
d Print the document.
Do paper jams occur frequently?
Go to step 2. The problem is
solved.
Troubleshoot a problem 229
Action Yes No
Step 2
a From the home screen, touch Settings > Paper > Tray
Configuration > Paper Size/Type.
b Set the correct paper size and type.
c Print the document.
Do paper jams occur frequently?
Go to step 3. The problem is
solved.
Step 3
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b Print the document.
Do paper jams occur frequently?
Contact
customer
support.
The problem is
solved.
Jammed pages are not reprinted
Action Yes No
a From the home screen, touch Settings > Device >
Notifications
> Jam Content Recovery.
b In the Jam Recovery menu, touch On or Auto.
c Print the document.
Are the jammed pages reprinted?
The problem is
solved.
Contact
customer
support.
Color quality problems
Modifying the colors in printed output
1 From the home screen, touch Settings > Print > Quality > Advanced Imaging > Color Correction.
2 In the Color Correction menu, touch Manual > Color Correction Content.
3 Choose the appropriate color conversion setting.
Troubleshoot a problem 230
Object type Color conversion tables
RGB Image
RGB Text
RGB Graphics
• Vivid—Produces brighter, more saturated colors and may be
applied to all incoming color formats.
• sRGB Display—Produces an output that approximates the colors
shown on a computer monitor. Black toner usage is optimized for
printing photographs.
• Display‑True Black—Produces an output that approximates the
colors shown on a computer monitor. This setting uses only black
toner to create all levels of neutral gray.
• sRGB Vivid—Provides an increased color saturation for the sRGB
Display color correction. Black toner usage is optimized for
printing business graphics.
• O
CMYK Image
CMYK Text
CMYK Graphics
• US CMYK—Applies color correction to approximate the
Specifications
for Web
Oset
Publishing (SWOP) color output.
• Euro CMYK—Applies color correction to approximate Euroscale
color output.
• Vivid CMYK—Increases the color saturation of the US CMYK color
correction setting.
•
O
FAQ about color printing
What is RGB color?
RGB color is a method of describing colors by indicating the amount of red, green, or blue used to produce
a certain color. Red, green, and blue light can be added in various amounts to produce a large range of colors
observed in nature. Computer screens, scanners, and digital cameras use this method to display colors.
What is CMYK color?
CMYK color is a method of describing colors by indicating the amount of cyan, magenta, yellow, and black
used to reproduce a particular color. Cyan, magenta, yellow, and black inks or toners can be printed in various
amounts to produce a large range of colors observed in nature. Printing presses, inkjet printers, and color
laser printers create colors in this manner.
How is color specified in a document to be printed?
Software programs are used to specify and modify the document color using RGB or CMYK color
combinations. For more information, see the software program Help topics.
How does the printer know what color to print?
When printing a document, information describing the type and color of each object is sent to the printer and
is passed through color conversion tables. Color is translated into the appropriate amounts of cyan, magenta,
yellow, and black toner used to produce the color you want. The object information determines the application
of color conversion tables. For example, it is possible to apply one type of color conversion table to text while
applying a dierent color conversion table to photographic images.
Troubleshoot a problem 231
What is manual color correction?
When manual color correction is enabled, the printer employs user‑selected color conversion tables to
process objects. Manual color correction settings are specific to the type of object being printed (text,
graphics, or images). It is also specific to how the color of the object is specified in the software program
(RGB or CMYK combinations). To apply a dierent color conversion table manually, see
“Modifying the colors
in printed output” on page 230.
If the software program does not specify colors with RGB or CMYK combinations, then manual color correction
is not useful. It is also not eective if the software program or the computer operating system controls the
adjustment of colors. In most situations, setting the Color Correction to Auto generates preferred colors for
the documents.
How can I match a particular color (such as a corporate logo)?
From the printer Quality menu, nine types of Color Samples sets are available. These sets are also available
from the Color Samples page of the Embedded Web Server. Selecting any sample set generates
multiple‑page prints consisting of hundreds of colored boxes. Each box contains a CMYK or RGB combination,
depending on the table selected. The observed color of each box is obtained by passing the CMYK or RGB
combination labeled on the box through the selected color conversion table.
By examining Color Samples sets, you can identify the box with color closest to the color being matched.
The color combination labeled on the box can then be used for modifying the color of the object in a software
program. For more information, see the software program Help topics. Manual color correction may be
necessary to use the selected color conversion table for the particular object.
Selecting which Color Samples set to use for a particular color‑matching problem depends on:
• The Color Correction setting being used (Auto, O, or Manual)
• The type of object being printed (text, graphics, or images)
• How the color of the object is specified in the software program (RGB or CMYK combinations)
If the software program does not specify colors with RGB or CMYK combinations, then the Color Samples
pages are not useful. Additionally, some software programs adjust the RGB or CMYK combinations specified
in the program through color management. In these situations, the printed color may not be an exact match
of the Color Samples pages.
The print appears tinted
Action Yes No
Step 1
Perform Color Adjust.
a From the home screen, touch Settings > Print > Quality >
Advanced Imaging > Color Adjust.
b Print the document.
Does the print appear tinted?
Go to step 2. The problem is
solved.
Troubleshoot a problem 232
Action Yes No
Step 2
Perform Color Balance.
a From the home screen, touch Settings > Print > Quality >
Advanced Imaging > Color Balance.
b Adjust the settings.
c Print the document.
Does the print appear tinted?
Contact
customer
support.
The problem is
solved.
Contacting customer support
Before contacting customer support, make sure to have the following information:
• Printer problem
• Error message
• Printer model type and serial number
Go to
http://support.lexmark.com to receive e‑mail or chat support, or browse through the library of manuals,
support documentation, drivers, and other downloads.
Technical support via telephone is also available. In the U.S. or Canada, call 1-800-539-6275. For other countries
or regions, go to
http://support.lexmark.com.
Troubleshoot a problem 233
Recycle and dispose
Recycling Lexmark products
To return Lexmark products for recycling:
1 Go to www.lexmark.com/recycle.
2 Select the product you want to recycle.
Note: Printer supplies and hardware not listed in the Lexmark Collection and Recycling Program may be
recycled through your local recycling center.
Recycling Lexmark packaging
Lexmark continually strives to minimize packaging. Less packaging helps to ensure that Lexmark printers are
transported in the most
ecient
and environmentally sensitive manner and that there is less packaging to
dispose of. These eciencies result in fewer greenhouse emissions, energy savings, and natural resource
savings. Lexmark also oers recycling of packaging components in some countries or regions. For more
information, go to
www.lexmark.com/recycle, and then choose your country or region. Information on available
packaging recycling programs is included with the information on product recycling.
Lexmark cartons are 100% recyclable where corrugated recycling facilities exist. Facilities may not exist in your
area.
The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist
in your area.
When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark recycles
the box.
Recycle and dispose 234
Notices
Product information
Product name:
Lexmark C4342, Lexmark C4352, Lexmark CS730de, Lexmark CS735de, CS737dze Printers
Machine type:
5030
Models:
235, 239, 635, 695, 835
Edition notice
July 2024
The following paragraph does not apply to any country where such provisions are inconsistent with local
law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY
KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of
express or implied warranties in certain transactions; therefore, this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made
to the information herein; these changes will be incorporated in later editions. Improvements or changes in the
products or the programs described may be made at any time.
References in this publication to products, programs, or services do not imply that the manufacturer intends to
make these available in all countries in which it operates. Any reference to a product, program, or service is
not intended to state or imply that only that product, program, or service may be used. Any functionally
equivalent product, program, or service that does not infringe any existing intellectual property right may be
used instead. Evaluation and
verification
of operation in conjunction with other products, programs, or services,
except those expressly designated by the manufacturer, are the user’s responsibility.
For Lexmark technical support, go to
http://support.lexmark.com.
For information on Lexmark's privacy policy governing the use of this product, go to
www.lexmark.com/privacy.
For information on supplies and downloads, go to
www.lexmark.com.
© 2022 Lexmark International, Inc.
All rights reserved.
GOVERNMENT END USERS
The Software Program and any related documentation are "Commercial Items," as that term is
defined
in 48
C.F.R. 2.101, "Computer Software" and "Commercial Computer Software Documentation," as such terms are
used in 48 C.F.R. 12.212 or 48 C.F.R. 227.7202, as applicable. Consistent with 48 C.F.R. 12.212 or 48 C.F.R.
227.7202-1 through 227.7207-4, as applicable, the Commercial Computer Software and Commercial Software
Notices 235
Documentation are licensed to the U.S. Government end users (a) only as Commercial Items and (b) with only
those rights as are granted to all other end users pursuant to the terms and conditions herein.
Trademarks
Lexmark, the Lexmark logo, and MarkNet are trademarks or registered trademarks of Lexmark International,
Inc. in the United States and/or other countries.
Android, Google Play, and Google Chrome are trademarks of Google LLC.
Macintosh, macOS, Safari, and AirPrint are trademarks of Apple Inc., registered in the U.S. and other countries.
App Store is a service mark of Apple Inc., registered in the U.S. and other countries. Use of the Works with
Apple badge means that an accessory has been designed to work specifically with the technology identified
in the badge and has been certified by the developer to meet Apple performance standards.
Microsoft, Internet Explorer, Microsoft Edge, and Windows are trademarks of the Microsoft group of companies.
The Mopria® word mark is a registered and/or unregistered trademark of Mopria Alliance, Inc. in the United
States and other countries. Unauthorized use is strictly prohibited.
PCL® is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company’s
designation of a set of printer commands (language) and functions included in its printer products. This printer
is intended to be compatible with the PCL language. This means the printer recognizes PCL commands used
in various application programs, and that the printer emulates the functions corresponding to the commands.
PostScript is a registered trademark of Adobe Systems Incorporated in the United States and/or other countries.
Wi-Fi® and Wi-Fi Direct® are registered trademarks of Wi-Fi Alliance®.
All other trademarks are the property of their respective owners.
Licensing notices
All licensing notices associated with this product can be viewed from the CD:\NOTICES directory of the
installation software CD.
Noise emission levels
The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO
9296.
Note: Some modes may not apply to your product.
1-meter average sound pressure, dBA
Printing One-sided: 52 (CS730de, C4342); 53
(CS735, CS737, C4352)
Two‑sided: 53 (CS730, C4342); 55
(CS735, CS737, C4352)
Ready 14
Values are subject to change. See www.lexmark.com for current values.
Notices 236
Waste from Electrical and Electronic Equipment (WEEE) directive
The WEEE logo
signifies
specific
recycling programs and procedures for electronic products in countries of the
European Union. We encourage the recycling of our products.
If you have further questions about recycling options, visit the Lexmark Web site at
www.lexmark.com for your
local sales oce phone number.
India E-Waste notice
This product including components, consumables, parts and spares complies with the “India E-Waste Rules”
and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated
diphenyl ethers in concentrations exceeding 0.1% by weight and 0.01% by weight for cadmium, except for the
exemption set in the Rule.
Lithium‑ion rechargeable battery
This product may contain a coin-cell, lithium-ion rechargeable battery, which should only be removed by a
trained technician. Crossed-out wheelie bin means the product should not be discarded as unsorted waste but
must be sent to separate collection facilities for recovery and recycling. In the event the battery is removed, do
not dispose of the battery in your household waste. There may be separate collection systems for batteries in
your local community, such as a battery-recycling
drop-o
location. The separate collection of waste batteries
Notices 237
assures appropriate treatment of waste including reuse and recycling and prevents any potential negative
eects on human health and environment. Please responsibly dispose of the batteries.
Regulation (EU) 2023/1542
Regulation (EU) 2023/1542
This product may contain a coin-cell lithium rechargeable battery. This battery complies with Regulation (EU)
2023/1542. Compliance is indicated by the CE marking:
This product may contain one of the following coin-cell batteries:
• Battery identification: Seiko Model Number MS621FE
Manufacturer: Seiko Instruments Inc.
Manufacturer address: 8, Nakase 1-chome, Mihama-ku, Chiba-shi, Chiba 261-8507, Japan
• Battery identification: Panasonic Model Number ML621
Manufacturer: Panasonic Energy Co., Ltd.
Manufacturer address: 1-1 Matsushita-cho, Moriguchi City, Osaka 570-8511, Japan
• Battery identification: FDK Model Number ML621
Manufacturer: FDK Corporation
Manufacturer address: Shibaura Crystal Shinagawa, 1-6-41 Konan, Minato-ku, Tokyo 108-8212 Japan
Environmental labeling for packaging
Per Commission Regulation Decision 97/129/EC Legislative Decree 152/2006, the product packaging may
contain one or more of the following symbols.
This symbol indicates that the packaging may contain corrugated fiberboard.
This symbol indicates that the packaging may contain non-corrugated fiberboard.
Notices 238
This symbol indicates that the packaging may contain paper.
For more information, go to www.lexmark.com/recycle, and then choose your country or region. Information
on available packaging recycling programs is included with the information on product recycling.
Product disposal
Do not dispose of the printer or supplies in the same manner as normal household waste. Consult your local
authorities for disposal and recycling options.
Returning Lexmark cartridges for reuse or recycling
The Lexmark Cartridge Collection Program allows you to return used cartridges for free to Lexmark for reuse
or recycling. One hundred percent of the empty cartridges returned to Lexmark are either reused or
demanufactured for recycling. The boxes used to return the cartridges are also recycled.
To return Lexmark cartridges for reuse or recycling, do the following:
1 Go to www.lexmark.com/recycle.
2 Select your country or region.
3 Select Lexmark Cartridge Collection Program.
4 Follow the instructions on the screen.
Static sensitivity notice
Static sensitivity notice
This symbol identifies static-sensitive parts. Do not touch the areas near these symbols without first touching
a metal surface in an area away from the symbol.
To prevent damage from electrostatic discharge when performing maintenance tasks such as clearing paper
jams or replacing supplies, touch any exposed metal frame of the printer before accessing or touching interior
areas of the printer even if the symbol is not present.
Notices 239
ENERGY STAR
Any Lexmark product bearing the ENERGY STAR
®
emblem on the product or on a start-up screen is
certified
to
comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as of the date of manufacture.
Temperature information
Operating temperature and relative humidity 10 to 32.2°C (50 to 90°F) and 15 to 80% RH
15.6 to 32.2°C (60 to 90°F) and 8 to 80% RH
Maximum wet-bulb temperature
2
: 22.8°C (73°F)
Non-condensing environment
Printer / cartridge / imaging unit long-
term storage
1
15.6 to 32.2°C (60 to 90°F) and 8 to 80% RH
Maximum wet-bulb temperature
2
: 22.8°C (73°F)
Printer / cartridge / imaging unit short-term
shipping
-40 to 40°C (-40 to 104°F)
1
Supplies shelf life is approximately 2 years. This is based on storage in a standard oce environment at 22°C (72°F)
and 45% humidity.
2
Wet-bulb temperature is determined by the air temperature and the relative humidity.
Laser notice
The printer is
certified
in the U.S. to conform to the requirements of DHHS 21 CFR, Chapter I, Subchapter J for
Class I (1) laser products, and elsewhere is
certified
as a Class 1 consumer laser product conforming to the
requirements of IEC 60825-1:2014, EN 60825-1:2014+A11:2021, and EN 50689:2021.
Class I laser products are not considered to be hazardous. The laser system and printer are designed so there
is never any human access to laser radiation above a Class I level during normal operation, user maintenance,
or prescribed service conditions. The printer has a non-serviceable printhead assembly that contains a laser
with the following
specifications:
Class: IIIb (3b) AlGaAs
Nominal output power (milliwatts): 12
Wavelength (nanometers): 770–800
Notices 240
Power consumption
Product power consumption
The following table documents the power consumption characteristics of the product.
Note: Some modes may not apply to your product.
Mode Description Power consumption (Watts)
Printing The product is generating hard‑copy output from electronic
inputs.
One‑sided: 610 (CS730, C4342); 740
(CS735, C4352, CS737)
Two‑sided: 510 (CS730, C4342); 610
(CS735, CS737, C4352)
Copy The product is generating hard‑copy output from hard‑copy
original documents.
N/A
Scan The product is scanning hard‑copy documents. N/A
Ready The product is waiting for a print job. 27.0 (CS730, C4342); 25.0 (CS735,
CS737, C4352)
Sleep Mode The product is in a high‑level energy‑saving mode. 1.0
Hibernate The product is in a low‑level energy‑saving mode. 0.1
O The product is plugged into an electrical outlet, but the power
switch is turned o.
0.1
The power consumption levels listed in the previous table represent time-averaged measurements.
Instantaneous power draws may be substantially higher than the average.
Values are subject to change. See
www.lexmark.com for current values.
Sleep Mode
This product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves energy by
lowering power consumption during extended periods of inactivity. The Sleep Mode is automatically engaged
after this product is not used for a specified period of time, called the Sleep Mode Timeout.
Factory default Sleep Mode Timeout for this product (in minutes): 15
By using the configuration menus, the Sleep Mode Timeout can be modified between 1 minute and 120 minutes,
or between 1 minute and 114 minutes, depending on the printer model. If the printer speed is less than or equal
to 30 pages per minute, then you can set the timeout only up to 60 minutes or 54 minutes, depending on the
printer model. Setting the Sleep Mode Timeout to a low value reduces energy consumption, but may increase
the response time of the product. Setting the Sleep Mode Timeout to a high value maintains a fast response,
but uses more energy.
Some models support a Deep Sleep Mode, which further reduces power consumption after longer periods of
inactivity.
Notices 241
Hibernate Mode
This product is designed with an ultra‑low power operating mode called Hibernate mode. When operating in
Hibernate Mode, all other systems and devices are powered down safely.
The Hibernate mode can be entered in any of the following methods:
• Using the Hibernate Timeout
• Using the Schedule Power modes
Factory default Hibernate Timeout for this product in all countries or regions 3 days
The amount of time the printer waits after a job is printed before it enters Hibernate mode can be modified
between one hour and one month.
Notes on EPEAT-registered imaging equipment products:
•
Standby power level occurs in Hibernate or
O
mode.
• The product shall automatically power down to a standby power level of ≤ 1 W. The auto standby function
(Hibernate or O) shall be enabled at product shipment.
O
mode
If this product has an o mode which still consumes a small amount of power, then to completely stop product
power consumption, disconnect the power supply cord from the electrical outlet.
Total energy usage
Total energy usage
It is sometimes helpful to estimate the total product energy usage. Since power consumption claims are
provided in power units of Watts, the power consumption should be multiplied by the time the product spends
in each mode in order to calculate energy usage. The total product energy usage is the sum of each mode's
energy usage.
Applicability of Regulation (EU) 2019/2015 and (EU) 2019/2020
Per Commission Regulation (EU) 2019/2015 and (EU) 2019/2020, the light source contained within this product
or its component is intended to be used for Image Capture or Image Projection only, and is not intended for
use in other applications.
Federal Communications Commission (FCC) compliance information
statement
This product has been tested and found to comply with the limits for a Class A digital device, pursuant to Part
15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received, including interference that may cause
undesired operation.
The FCC Class A limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio
Notices 242
frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference, in which case the user will be required to correct the interference at his own expense.
The manufacturer is not responsible for any radio or television interference caused by using other than
recommended cables or by unauthorized changes or modifications to this equipment. Unauthorized changes
or modifications could void the user's authority to operate this equipment.
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class A computing
device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach
or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a
violation of FCC regulations.
Any questions regarding this compliance information statement should be directed to:
Director of Lexmark Technology & Services
Lexmark International, Inc.
740 West New Circle Road
Lexington, KY 40550
Telephone: (859) 232–2000
E-mail: [email protected]
Innovation, Science and Economic Development Canada compliance
statement
This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment
Standard ICES-003.
Avis de conformité aux normes de l’Innovation, Sciences et
Développement économique Canada
Cet appareil numérique de classe A est conforme aux exigences de la norme canadienne relative aux
équipements pouvant causer des interférences NMB-003.
Aviso aos usuários de produtos Classe A no Brasil.
Este produto não é apropriado para uso em ambientes domésticos, pois poderá causar interferências
eletromagnéticas que obrigam o usuário a tomar medidas necessárias para minimizar estas interferências.
European Community (EC) directives conformity
This product is in conformity with the protection requirements of EC Council directives 2014/30/EU, 2014/35/EU,
and 2011/65/EU as amended by (EU) 2015/863 on the approximation and harmonization of the laws of the
Member States relating to electromagnetic compatibility, safety of electrical equipment designed for use within
certain voltage limits, and on the restrictions of use of certain hazardous substances in electrical and electronic
equipment.
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY,
40550 USA. The EEA/EU authorized representative is: Lexmark International Technology Hungária Kft., 8
Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY. The EEA/EU Importer is: Lexmark
Notices 243
International Technology S.à.r.l. 20, Route de Pré-Bois, ICC Building, Bloc A, CH-1215 Genève, Switzerland. A
declaration of conformity to the requirements of the Directives is available upon request from the Authorized
Representative or may be obtained at
www.lexmark.com/en_us/about/regulatory-compliance/european-union-declaration-of-conformity.html.
This product satisfies the Class A limits of EN 55032 and safety requirements of EN 62368-1.
United Kingdom (UK) conformity
United Kingdom (UK) conformity
This product is in conformity with the protection requirements of the Electromagnetic Compatibility Regulations
2016, the Electrical Equipment (Safety) Regulations 2016, and the Restriction of the Use of Certain Hazardous
Substances in Electrical and Electronic Equipment Regulations 2012.
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY,
40550 USA. The UK Importer is: Lexmark International Ltd, Quantum House, 60 Norden Road, Maidenhead
SL6 4AY, United Kingdom. A declaration of conformity is available upon request from the UK Importer or may
be obtained at
www.lexmark.com/en_us/about/regulatory-compliance/uk-declaration-of-conformity.html.
This product satisfies the Class A limits of BS EN 55032 and safety requirements of BS EN 62368-1.
Radio interference notice
Warning
This is a product that complies with the emission requirements of EN 55032 Class A limits and immunity
requirements of EN 55035. This product is not intended to be used in residential/domestic environments.
This is a Class A product. In a domestic environment, this product may cause radio interference, in which case
the user may be required to take adequate measures.
STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS, LEXMARK LED PRINTERS, AND
LEXMARK MULTIFUNCTION LASER PRINTERS
STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS,
LEXMARK LED PRINTERS, AND LEXMARK MULTIFUNCTION LASER
PRINTERS
Lexmark International, Inc., Lexington, KY
This limited warranty applies to the United States and Canada. For customers outside the U.S., refer to the
country-specific warranty information that came with your product.
This limited warranty applies to this product only if it was originally purchased for your use, and not for resale,
from Lexmark or a Lexmark Remarketer, referred to in this statement as “Remarketer.”
Notices 244
Limited warranty
Lexmark warrants that this product:
—Is manufactured from new parts, or new and serviceable used parts, which perform like new parts
—Is, during normal use, free from defects in material and workmanship
If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for
repair or replacement (at Lexmark's option).
If this product is a feature or option, this statement applies only when that feature or option is used with the
product for which it was intended. To obtain warranty service, you may be required to present the feature or
option with the product.
If you transfer this product to another user, warranty service under the terms of this statement is available to
that user for the remainder of the warranty period. You should transfer proof of original purchase and this
statement to that user.
Limited warranty service
The warranty period starts on the date of original purchase as shown on the purchase receipt and ends 12
months later provided that the warranty period for any supplies and for any maintenance items included with
the printer shall end earlier if it, or its original contents, are substantially used up, depleted, or consumed. Fuser
Units, Transfer/Transport Units, Paper Feed items, if any, and any other items for which a Maintenance Kit is
available are substantially consumed when the printer displays a “Life Warning” or “Scheduled Maintenance”
message for such item.
To obtain warranty service you may be required to present proof of original purchase. You may be required to
deliver your product to the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark
designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the
Lexmark designated location.
When warranty service involves the exchange of a product or part, the item replaced becomes the property of
the Remarketer or Lexmark. The replacement may be a new or repaired item.
The replacement item assumes the remaining warranty period of the original product.
Replacement is not available to you if the product you present for exchange is defaced, altered, in need of a
repair not included in warranty service, damaged beyond repair, or if the product is not free of all legal
obligations, restrictions, liens, and encumbrances.
As part of your warranty service and/or replacement, Lexmark may update the firmware in your printer to the
latest version. Firmware updates may modify printer settings and cause counterfeit and/or unauthorized
products, supplies, parts, materials (such as toners and inks), software, or interfaces to stop working. Authorized
use of genuine Lexmark products will not be impacted.
Before you present this product for warranty service, remove all print cartridges, programs, data, and removable
storage media (unless directed otherwise by Lexmark).
For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area
contact Lexmark on the World Wide Web.
Remote technical support is provided for this product throughout its warranty period. For products no longer
covered by a Lexmark warranty, technical support may not be available or only be available for a fee.
Notices 245
Extent of limited warranty
Lexmark does not warrant uninterrupted or error-free operation of any product or the durability or longevity of
prints produced by any product.
Warranty service does not include repair of failures caused by:
—Modification or unauthorized attachments
—Accidents, misuse, abuse or use inconsistent with Lexmark user’s guides, manuals, instructions or guidance
—Unsuitable physical or operating environment
—Maintenance by anyone other than Lexmark or a Lexmark authorized servicer
—Operation of a product beyond the limit of its duty cycle
—Use of printing media outside of Lexmark specifications
—Refurbishment, repair, refilling or remanufacture by a third party of products, supplies or parts
—Products, supplies, parts, materials (such as toners and inks), software, or interfaces not furnished by Lexmark
TO THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS
OR REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS
OR IMPLIED, WITH RESPECT TO THIS PRODUCT, AND SPECIFICALLY DISCLAIM THE IMPLIED
WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND
SATISFACTORY QUALITY. ANY WARRANTIES THAT MAY NOT BE DISCLAIMED UNDER APPLICABLE LAW
ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES, EXPRESS OR IMPLIED, WILL
APPLY AFTER THIS PERIOD. ALL INFORMATION, SPECIFICATIONS, PRICES, AND SERVICES ARE SUBJECT
TO CHANGE AT ANY TIME WITHOUT NOTICE.
Limitation of liability
Your sole remedy under this limited warranty is set forth in this document. For any claim concerning performance
or nonperformance of Lexmark or a Remarketer for this product under this limited warranty, you may recover
actual damages up to the limit set forth in the following paragraph.
Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the
product that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or
damage to real property or tangible personal property for which Lexmark is legally liable. IN NO EVENT WILL
LEXMARK BE LIABLE FOR ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER
ECONOMIC OR CONSEQUENTIAL DAMAGES. This is true even if you advise Lexmark or a Remarketer of the
possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim.
This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark. Lexmark's
and its Suppliers' and Remarketers' limitations of remedies are not cumulative. Such Suppliers and Remarketers
are intended beneficiaries of this limitation.
Additional rights
Some states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or
limitation of incidental or consequential damages, so the limitations or exclusions contained above may not
apply to you.
This limited warranty gives you specific legal rights. You may also have other rights that vary from state to state.
Notices 246
Index
A
activating Voice Guidance 25
adding apps to home screen 21
adding contact groups 24
adding contacts 24
adding hardware options
print driver 38
adding internal options
print driver 38
adding printers to a computer 37
Address Book
using 24
adjusting brightness
of display 168
adjusting toner darkness 79
AirPrint
using 75
applications, supported 22
attaching cables 20
avoiding paper jams 212
B
black images 193
black imaging unit
ordering 128
replacing 132
blank pages 179
bookmarks
creating 23
creating folders for 24
C
canceling a print job 79
cannot connect printer to
Wi‑Fi 223
cannot open Embedded Web
Server 222
card stock
loading 34
changing the printer port settings
after installing ISP 54
changing the wallpaper 22
checking the status of parts and
supplies 125
cleaning
exterior of the printer 162
interior of the printer 162
pick tires 163
cleaning pick roller in the
multipurpose feeder 165
cleaning the printer 162
cleaning the touch screen 162
clearing jam
behind door A 216
in the duplex area 216
in the fuser area 216
in the multipurpose feeder 216
in the standard bin 216
in trays 215
collated printing does not
work 228
color correction 230
color imaging kit
ordering 128
replacing 141
color quality, troubleshooting
print appears tinted 232
colored background on print 184
computer
connecting to the printer 70
confidential
documents do not
print 207
confidential print jobs
configuring
77
printing 78
configuring supply
notifications 125
configuring
Wi‑Fi Direct 69
connecting a computer to the
printer 70
connecting mobile device
to printer 70
connecting the printer
to a wireless network 68
connecting to a wireless network
using PIN method 68
using Push Button method 68
conserving supplies 168
contacting customer
support 233
control panel
using 10
creating bookmarks 23
creating folders
for bookmarks 24
crooked print 192
Customer Support
using 23
customer support
contacting 233
customizing the display 22
D
dark print 181
deactivating the Wi‑Fi network 71
deactivating Voice Guidance 25
defective intelligent storage
drive 226
deleting contact groups 24
deleting contacts 24
Device Quotas
setting up 23
directory list
printing 79
display brightness
adjusting 168
Display Customization
using 22
displaying apps on home
screen 21
documents, printing
from a computer 74
from a mobile device 74
dots on printed page 190
E
editing contacts 24
emission notices 236, 0
enabling Magnification mode 29
enabling the USB port 212
enabling Wi‑Fi Direct 70
envelope seals when
printing 228
envelopes
loading 34
environmental settings 167
erasing printer memory 72, 73
erasing printer storage drive 72
error codes 171
error messages 171
Ethernet cable 20
Ethernet port 20
Index 247
exporting a configuration file
using the Embedded Web
Server 38
e‑mail alerts
setting up 125
F
factory default settings
restoring 73
FAQ about color printing 231
file types
supported 77
finding printer information 8
finding
the printer serial
number 9
firmware, updating
using the control panel 39
using the Embedded Web
Server 40
flash drive
printing from 76
flash drives
supported 77
font sample list
printing 79
fuser
replacing 153
fuser maintenance kit
ordering 128
G
genuine Lexmark parts and
supplies 126
genuine parts and supplies 126
ghost images 183
gray background on print 184
H
hard disk
erasing 72
hard disk storage drive 73
hardware options
trays 41
hardware options, adding
print driver 38
held documents do not print 207
held jobs
printing 78
setting expiration time 77
Hibernate mode
configuring 167
home screen
customizing 21
using 20
home screen icons
displaying 21
horizontal dark lines 198
horizontal white lines 200
humidity around the printer 240
I
icons on the home screen
showing 21
images cut o on print 194
importing a
configuration
file
using the Embedded Web
Server 38
incorrect margins 185
indicator light
understanding the status 11
installing internal options
intelligent storage drive 43
Trusted Platform Module 46
installing options
internal solutions port 49
printer hard disk 55
installing the print driver 36
installing the printer software 36
installing trays 41
installing wireless print
server 59, 65, 66
intelligent storage drive 40, 73
erasing 72
installing 43
internal option is not
detected 224
internal options 40
internal options, adding
print driver 38
internal solutions port 40
installing 49
troubleshooting 225
J
jam locations
identifying 213
jam, clearing
in the multipurpose feeder 216
in the standard bin 216
jammed pages are not
reprinted 230
jams, paper
avoiding 212
job prints from the wrong
tray 208
job prints on the wrong
paper 208
L
letterhead
selecting 13
Lexmark Mobile Print
using 74
Lexmark Print
using 74
light print 185
linking trays 36
loading
card stock 34
envelopes 34
multipurpose feeder 34
loading trays 30
locating the security slot 72
M
Magnification
mode
enabling 29
maintenance counter
resetting 161
managing screen saver 22
manual color correction 230
MarkNet N8370 Wireless Print
Server 59
MarkNet N8372 Wireless Print
Server 65
MarkNet N8450 Wireless Print
Server 66
menu
802.1x 112
About this Printer 91
Accessibility 85
Anonymous Data Collection 85
Cloud Services Enrollment 123
Confidential
Print Setup 120
Configuration Menu 86
Device 123
Disk Encryption 121
Eco‑Mode 82
Erase Temporary Data Files 121
Ethernet 107
Flash Drive Print 101
Index 248
Home Screen
Customization 90
HTTP/FTP Settings 114
Image 99
IPSec 111
Job Accounting 95
Layout 91
Local Accounts 117
Login Restrictions 120
LPD Configuration 113
Manage Permissions 116
Media Types 101
Menu Settings Page 123
Miscellaneous 122
Mobile Services
Management 107
Network 124
Network Overview 103
Notifications 82
Out of Service Erase 90
PCL 97
PDF 96
PostScript 97
Power Management 84
Preferences 81
Print 124
Quality 94
Remote Operator Panel 82
Restore Factory Defaults 86
Restrict external network
access 115
Schedule USB Devices 117
Security Audit Log 118
Setup 93
SNMP 110
Solutions LDAP Settings 122
TCP/IP 108
ThinPrint 114
Tray Configuration 100
Troubleshooting 124
Universal Setup 100
Update firmware 90
USB 115
Wireless 104
Wi‑Fi Direct 106
Menu Settings Page
printing 124
missing colors 188
mobile device
connecting to printer 70
printing from 74, 75
modifying color output 230
Mopria Print Service 75
mottled print and dots 190
moving the printer 19, 168
Multiple Universal Sizes
enabling 30
multipurpose feeder
loading 34
N
navigating the screen
using gestures 25
network setup page
printing 71
noise emission levels 236
nonvolatile memory
erasing 72
Non‑Lexmark supply 227
non‑volatile memory 73
Not enough free space in flash
memory for resources 226
notices 236, 239, 241, 242, 0
O
on‑screen keyboard
using 29
ordering supplies
black imaging unit 128
color imaging kit 128
fuser maintenance kit 128
toner cartridge 126
waste toner bottle 128
P
paper
letterhead 13
preprinted forms 13
selecting 11
unacceptable 12
Universal size setting 30
paper characteristics 11
paper frequently jams 229
paper guidelines 11
paper jam
behind door A 216
in the duplex area 216
in the fuser area 216
in the multipurpose feeder 216
in the standard bin 216
in trays 215
paper jams
avoiding 212
locating 213
paper size
setting 30
paper sizes
supported 14
paper type
setting 30
paper types
supported 17
paper weights
supported 18
parallel interface card
troubleshooting 225
parts status
checking 125
pick roller
replacing 155
pick roller in the multipurpose
feeder
cleaning 165
pick tires
cleaning 163
placing separator sheets 79
power cord socket 20
power save modes
configuring 167
preprinted forms
selecting 13
print appears tinted 232
print driver
hardware options, adding 38
installing 36
print job
canceling 79
print jobs not printed 206
print quality problem
blank pages 179
images cut o on print 194
light print 185
missing colors 188
repeating print defects 203
text cut o on print 194
white pages 179
Print Quality Test Pages 124
print quality troubleshooting
crooked print 192
dark print 181
ghost images appear on
prints 183
gray or colored
background 184
horizontal dark lines 198
Index 249
horizontal white lines 200
mottled print and dots 190
paper curl 191
skewed print 192
solid color or black images 193
toner easily rubs o 196
uneven print density 197
vertical dark lines appear on
prints 199
vertical white lines 201
print troubleshooting
collated printing does not
work 228
confidential and other held
documents do not print 207
envelope seals when
printing 228
incorrect margins 185
job prints from the wrong
tray 208
job prints on the wrong
paper 208
paper frequently jams 229
print jobs do not print 206
slow printing 208
tray linking does not work 229
unable to read flash drive 211
printer
minimum clearances 19
selecting a location for 19
shipping 169
printer configurations 9
printer error codes 171
printer error messages 171
printer hard disk 40
installing 55
printer information
finding 8
printer is not responding 210
printer memory
erasing 72
printer menus 80, 124
printer messages
Defective flash detected 226
Non‑Lexmark supply 227
Not enough free space in flash
memory for resources 226
Replace cartridge, printer region
mismatch 226
printer options troubleshooting
cannot detect internal
option 224
internal solutions port 225
parallel interface card 225
serial interface card 225
printer port settings
changing 54
printer ports 20
printer settings
restoring factory default 73
printer software
installing 36
printer status 11
printing
confidential print jobs 78
directory list 79
font sample list 79
from a computer 74
from a flash drive 76
from a mobile device 75
held jobs 78
Menu Settings Page 124
network setup page 71
using Mopria Print Service 75
using Wi‑Fi Direct 75
printing a directory list 79
printing a font sample list 79
printing a network setup page 71
printing from a computer 74
R
recycling
Lexmark packaging 234
Lexmark products 234
removing jam
behind door A 216
in the duplex area 216
in the fuser area 216
removing paper jam
in trays 215
repeat print jobs 77
repeating print defects 203
Replace cartridge, printer region
mismatch 226
replacing parts
fuser 153
pick roller 155
separator bracket 159
replacing supplies
black imaging unit 132
color imaging kit 141
toner cartridge 129
waste toner bottle 151
reports
printer status 126
printer usage 126
resetting
supply usage counters 227
resetting supply usage
counters 161
resetting the maintenance
counter 161
resetting the supply usage
counters 227
running a slideshow 22
S
safety information 6, 7
screen gestures 25
securing printer data 73
security slot
locating 72
selecting location
for the printer 19
separator bracket
replacing 159
separator sheets
placing 79
serial interface card
troubleshooting 225
serial number, printer
finding
9
serial printing
setting up 71
setting paper size
Multiple Universal Sizes 30
setting the paper size 30
setting the paper type 30
setting the Universal paper
size 30
setting up Device Quotas 23
setting up e‑mail alerts 125
setting up serial printing 71
shipping the printer 169
skewed print 192
Sleep mode
configuring
167
slow printing 208
solid color 193
statement of volatility 73
storage drive
erasing 72
storing paper 13
storing print jobs 77
Index 250
supplies
conserving 168
supplies status
checking 125
supply notifications
configuring 125
supply usage counters
resetting 161, 227
supported applications 22
supported file types 77
supported flash drives 77
supported paper sizes 14
supported paper types 17
supported paper weights 18
T
temperature around the
printer 240
text cut o on print 194
toner cartridge
ordering 126
replacing 129
toner darkness
adjusting 79
toner easily rubs
o
196
touch screen
cleaning 162
touch‑screen gestures 25
trays
installing 41
linking 36
loading 30
unlinking 36
troubleshooting
cannot connect printer to
Wi‑Fi 223
cannot open Embedded Web
Server 222
FAQ about color printing 231
printer is not responding 210
troubleshooting, color quality
print appears tinted 232
troubleshooting, print
collated printing does not
work 228
confidential and other held
documents do not print 207
envelope seals when
printing 228
incorrect margins 185
jammed pages are not
reprinted 230
job prints from the wrong
tray 208
job prints on the wrong
paper 208
paper frequently jams 229
print jobs do not print 206
slow printing 208
tray linking does not work 229
troubleshooting, print quality
crooked print 192
dark print 181
ghost images appear on
prints 183
gray or colored
background 184
horizontal dark lines 198
horizontal white lines 200
mottled print and dots 190
paper curl 191
skewed print 192
solid color or black images 193
toner easily rubs o 196
uneven print density 197
vertical dark lines appear on
prints 199
vertical white lines 201
troubleshooting, printer options
cannot detect internal
option 224
internal solutions port 225
Trusted Platform Module
installing 46
U
unable to read flash drive
troubleshooting, print 211
uneven print density 197
Universal paper size
setting 30
unlinking trays 36
updating firmware
using the control panel 39
using the Embedded Web
Server 40
USB cable 20
USB port 20
enabling 212
using Customer Support 23
using Display Customization 22
using genuine Lexmark parts and
supplies 126
using the control panel 10
using the home screen 20
V
verify print jobs 77
vertical dark lines on prints 199
vertical white lines 201
viewing reports 126
Voice Guidance
activating 25
deactivating 25
volatile memory 73
erasing 72
W
waste toner bottle
ordering 128
replacing 151
white pages 179
wireless network
connecting the printer to 68
wireless networking 68
wireless print server 40
installing 59, 65, 66
Wi‑Fi Direct
configuring
69
enabling 70
printing from a mobile
device 75
Wi‑Fi network
deactivating 71
Wi‑Fi Protected Setup
configuring
68
Index 251
