Contents
Safety information.........................................................................................7
Conventions...........................................................................................................................................................7
Product statements..............................................................................................................................................7
Learning about the printer..........................................................................11
Finding information about the printer............................................................................................................ 11
Selecting a location for the printer................................................................................................................ 12
Printer configurations........................................................................................................................................ 13
Attaching cables................................................................................................................................................. 14
Using the control panel.................................................................................................................................... 16
Understanding the status of the power button and indicator light....................................................... 17
Using the home screen.....................................................................................................................................17
Setting up and using the home screen applications..............................19
Customizing the home screen........................................................................................................................19
Supported applications.....................................................................................................................................19
Setting up Forms and Favorites..................................................................................................................... 19
Setting up Card Copy.......................................................................................................................................20
Using Shortcut Center..................................................................................................................................... 20
Setting up Scan Center....................................................................................................................................20
Using Display Customization.......................................................................................................................... 21
Setting up Device Quotas................................................................................................................................21
Using QR Code Generator..............................................................................................................................22
Using Customer Support.................................................................................................................................22
Creating a Cloud Connector profile............................................................................................................. 22
Managing bookmarks.......................................................................................................................................23
Managing contacts............................................................................................................................................24
Setting up and using the accessibility features..................................... 26
Enabling Magnification mode........................................................................................................................ 26
Activating Voice Guidance..............................................................................................................................26
Adjusting the Voice Guidance speech rate................................................................................................26
Enabling spoken passwords or personal identification numbers........................................................ 26
Navigating the screen using gestures......................................................................................................... 27
Using the keyboard on the display...............................................................................................................27
Contents 2
Loading paper and specialty media......................................................... 28
Setting the size and type of the specialty media......................................................................................28
Configuring Universal paper settings.......................................................................................................... 28
Loading trays...................................................................................................................................................... 28
Loading the multipurpose feeder................................................................................................................. 30
Linking trays.........................................................................................................................................................31
Paper support..............................................................................................33
Supported paper sizes.....................................................................................................................................33
Supported paper types....................................................................................................................................34
Supported paper weights............................................................................................................................... 35
Printing.........................................................................................................36
Printing forms..................................................................................................................................................... 36
Printing from a computer.................................................................................................................................36
Printing from a mobile device........................................................................................................................ 36
Printing from a flash drive............................................................................................................................... 38
Supported flash drives and file types.......................................................................................................... 39
Configuring confidential jobs......................................................................................................................... 40
Printing confidential and other held jobs....................................................................................................40
Printing from a Cloud Connector profile...................................................................................................... 41
Printing a font sample list................................................................................................................................. 41
Printing a directory list..................................................................................................................................... 42
Canceling a print job........................................................................................................................................ 42
Copying........................................................................................................43
Using the automatic document feeder and scanner glass.................................................................... 43
Making copies.................................................................................................................................................... 43
Copying photos..................................................................................................................................................43
Copying on letterhead..................................................................................................................................... 44
Copying on both sides of the paper.............................................................................................................44
Reducing or enlarging copies........................................................................................................................ 44
Collating copies................................................................................................................................................. 44
Placing separator sheets between copies................................................................................................. 44
Copying multiple pages onto a single sheet............................................................................................. 45
Creating a copy shortcut................................................................................................................................. 45
Contents 3
E-mailing...................................................................................................... 46
Using the automatic document feeder and scanner glass.................................................................... 46
Configuring the SMTP server for e‑mail......................................................................................................46
Sending an e-mail..............................................................................................................................................47
Creating an e-mail shortcut.............................................................................................................................47
Faxing...........................................................................................................48
Setting up the printer to fax............................................................................................................................48
Using the automatic document feeder and scanner glass.................................................................... 55
Sending a fax......................................................................................................................................................55
Scheduling a fax................................................................................................................................................ 56
Creating a fax destination shortcut.............................................................................................................. 56
Changing the fax resolution........................................................................................................................... 56
Adjusting the fax darkness..............................................................................................................................57
Printing a fax log................................................................................................................................................ 57
Blocking junk faxes........................................................................................................................................... 57
Holding faxes......................................................................................................................................................57
Forwarding a fax................................................................................................................................................ 57
Scanning...................................................................................................... 58
Using the automatic document feeder and scanner glass.................................................................... 58
Scanning to an FTP server..............................................................................................................................58
Creating an FTP shortcut................................................................................................................................ 58
Creating a network folder shortcut...............................................................................................................58
Scanning to a flash drive.................................................................................................................................59
Scanning to a fax server..................................................................................................................................60
Sending scanned documents to a computer............................................................................................ 60
Scanning to a Cloud Connector profile.......................................................................................................60
Understanding the printer menus............................................................62
Menu map........................................................................................................................................................... 62
Device...................................................................................................................................................................63
Print........................................................................................................................................................................77
Paper.....................................................................................................................................................................87
Copy......................................................................................................................................................................89
Fax.........................................................................................................................................................................93
Contents 4
E-mail.................................................................................................................................................................. 106
FTP........................................................................................................................................................................112
USB Drive............................................................................................................................................................116
Network/Ports.................................................................................................................................................... 121
Security...............................................................................................................................................................132
Reports................................................................................................................................................................139
Help...................................................................................................................................................................... 141
Troubleshooting................................................................................................................................................ 141
Printing the Menu Settings Page.................................................................................................................. 141
Securing the printer..................................................................................142
Erasing printer memory..................................................................................................................................142
Erasing printer hard disk memory............................................................................................................... 142
Encrypting the printer hard disk...................................................................................................................142
Restoring factory default settings................................................................................................................142
Statement of Volatility.....................................................................................................................................143
Maintaining the printer.............................................................................144
Adjusting the speaker volume......................................................................................................................144
Networking........................................................................................................................................................ 145
Setting up serial printing (Windows only)...................................................................................................147
Cleaning printer parts..................................................................................................................................... 148
Ordering parts and supplies......................................................................................................................... 150
Replacing parts and supplies........................................................................................................................154
Moving the printer............................................................................................................................................179
Saving energy and paper.............................................................................................................................. 180
Recycling............................................................................................................................................................180
Clearing jams.............................................................................................182
Avoiding jams................................................................................................................................................... 182
Identifying jam locations................................................................................................................................ 183
Paper jam in trays............................................................................................................................................ 184
Paper jam behind door E............................................................................................................................... 185
Paper jam in the multipurpose feeder........................................................................................................185
Paper jam in the standard bin.......................................................................................................................186
Paper jam in door A.........................................................................................................................................187
Contents 5
Troubleshooting........................................................................................ 192
Network connection problems.....................................................................................................................192
Hardware options problems......................................................................................................................... 194
Issues with supplies........................................................................................................................................ 196
Paper feed problems...................................................................................................................................... 198
Printing problems.............................................................................................................................................201
Color quality problems.................................................................................................................................. 225
Faxing problems..............................................................................................................................................227
Scanning problems........................................................................................................................................ 230
Contacting customer support......................................................................................................................234
Upgrading and migrating........................................................................235
Hardware.......................................................................................................................................................... 235
Software............................................................................................................................................................250
Firmware........................................................................................................................................................... 250
Notices.......................................................................................................253
Index.......................................................................................................... 269
Contents 6
Safety information
Conventions
Note: A note identifies information that could help you.
Warning: A warning identifies something that could damage the product hardware or software.
WARNING (in full capitals): A WARNING indicates a risk of death or serious injury if not avoided.
CAUTION: A caution indicates a potentially hazardous situation that could injure you.
Dierent types of caution statements include:
CAUTION—POTENTIAL INJURY: Indicates a risk of injury.
CAUTION—SHOCK HAZARD: Indicates a risk of electrical shock.
CAUTION—HOT SURFACE: Indicates a risk of burn if touched.
CAUTION—TIPPING HAZARD: Indicates a crush hazard.
CAUTION—PINCH HAZARD: Indicates a risk of being caught between moving parts.
Product statements
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to
an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power cord
provided with this product or the manufacturer's authorized replacement.
CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips,
multioutlet extenders, or UPS devices. The power capacity of these types of accessories can be easily
overloaded by a laser printer and may result in a risk of fire, property damage, or poor printer
performance.
CAUTION—POTENTIAL INJURY: Only a Lexmark Inline Surge Protector that is properly connected
between the printer and the power cord provided with the printer may be used with this product. The
use of non-Lexmark surge protection devices may result in a risk of fire, property damage, or poor
printer performance.
CAUTION—POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger
telecommunications (RJ-11) cord when connecting this product to the public switched telephone
network. For users in Australia, the cord must be approved by the Australian Communications and Media
Authority.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product near
water or wet locations.
Safety information 7
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a
lightning storm.
CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power
cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects
such as furniture and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect
the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet
before inspecting it.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, make sure that all external
connections (such as Ethernet and telephone system connections) are properly installed in their marked
plug-in ports.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller
board or installing optional hardware or memory devices sometime after setting up the printer, then turn
the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any
other devices attached to the printer, then turn them o as well, and unplug any cables going into the
printer.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a
lightning storm.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the
printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before
proceeding.
CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may require
two or more people to lift it safely.
CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal
injury or printer damage:
• Make sure that all doors and trays are closed.
• Turn o the printer, and then unplug the power cord from the electrical outlet.
• Disconnect all cords and cables from the printer.
• If the printer has separate floor-standing optional trays or output options attached to it, then disconnect
them before moving the printer.
• If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over
thresholds and breaks in
flooring.
• If the printer does not have a caster base but is configured with optional trays or output options, then remove
the output options and lift the printer
o
the trays. Do not try to lift the printer and any options at the same
time.
• Always use the handholds on the printer to lift it.
• Any cart used to move the printer must have a surface able to support the full footprint of the printer.
• Any cart used to move the hardware options must have a surface able to support the dimensions of the
options.
• Keep the printer in an upright position.
• Avoid severe jarring movements.
• Make sure that your fingers are not under the printer when you set it down.
• Make sure that there is adequate clearance around the printer.
Safety information 8
CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a
caster base, furniture, or other feature to prevent instability causing possible injury. For more information
on supported configurations, see
www.lexmark.com/multifunctionprinters.
CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.
Keep all other trays closed until needed.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching it.
CAUTION—PINCH HAZARD: To avoid the risk of a pinch injury, use caution in areas marked with this
label. Pinch injuries may occur around moving parts, such as gears, doors, trays, and covers.
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or
performance of procedures other than those specified in the User’s Guide may result in hazardous
radiation exposure.
CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced.
There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble,
or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructions
and local regulations.
• INGESTION HAZARD: This product contains a button cell or coin battery.
• DEATH or serious injury can occur if ingested.
• A swallowed button cell or coin battery can cause Internal Chemical Burns in as little
as 2 hours.
• KEEP new and used batteries OUT OF REACH of CHILDREN.
• Seek immediate medical attention if a battery is suspected to be swallowed or inserted
inside any part of the body.
Remove and immediately recycle or dispose of used batteries according to local regulations and keep away
from children. Do not dispose of batteries in household trash or incinerate. Even used batteries may cause
severe injury or death. Call a local poison control center for treatment information.
Battery type: CR6821
Nominal battery voltage: 3V
Do not force discharge, recharge, disassemble, heat above 60°C (140°F), or incinerate. Doing so may result
in injury due to venting, leakage, or explosion resulting in chemical burns.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific
manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer
is not responsible for the use of other replacement parts.
Refer service or repairs, other than those described in the user documentation, to a service representative.
This product uses a printing process that heats the print media, and the heat may cause the media to release
emissions. You must understand the section in your operating instructions that discusses the guidelines for
selecting print media to avoid the possibility of harmful emissions.
This product may produce small amounts of ozone during normal operation, and may be equipped with a filter
designed to limit ozone concentrations to levels well below the recommended exposure limits. To avoid high
Safety information 9
ozone concentration levels during extensive usage, install this product in a well-ventilated area and replace
the ozone and exhaust filters if instructed to do so in the product maintenance instructions. If there are no
references to filters in the product maintenance instructions, then there are no filters requiring replacement for
this product.
SAVE THESE INSTRUCTIONS.
Safety information 10
Learning about the printer
Finding information about the printer
What are you looking for? Find it here
Initial setup instructions:
• Connecting the printer
• Installing the printer software
See the setup documentation that came with the
printer or go to
http://support.lexmark.com.
More setup and instructions for using the printer:
• Selecting and storing paper and specialty media
• Loading paper
• Configuring printer settings
• Viewing and printing documents and photos
• Setting up and using the printer software
• Configuring the printer on a network
• Caring for and maintaining the printer
• Troubleshooting and solving problems
Information Center—Go to
http://infoserve.lexmark.com.
Help Menu Pages—Access the guides on the
printer
firmware
or go to
http://support.lexmark.com.
Touch Screen Guide—Go to
http://support.lexmark.com.
Product videos—Go to
http://infoserve.lexmark.com/idv/.
Information on setting up and configuring the accessibility
features of your printer
Lexmark Accessibility Guide—Go to
http://support.lexmark.com.
Help using the printer software Help for Microsoft Windows or Macintosh operating
systems—Open a printer software program or
application, and then click Help.
Click
?
to view context‑sensitive information.
Notes:
• Help is automatically installed with the printer
software.
• Depending on the operating system, the
printer software is located in the printer
program folder or on the desktop.
Learning about the printer 11
What are you looking for? Find it here
The latest supplemental information, updates, and customer
support:
• Documentation
• Driver downloads
• Live chat support
• E‑mail support
• Voice support
Go to
http://support.lexmark.com.
Note: Select your country or region, and then
select your product to view the appropriate
support site.
Support contact information for your country or
region can be found on the website or on the
printed warranty that came with the printer.
Have the following information ready when you
contact customer support:
• Place and date of purchase
• Machine type and serial number
• Safety information
• Regulatory information
• Warranty information
• Environmental information
Warranty information varies by country or region:
• In the U.S.—See the Statement of Limited
Warranty included with the printer, or go to
http://support.lexmark.com.
• In other countries and regions—See the
printed warranty that came with the printer.
Product Information Guide—See the
documentation that came with the printer or go to
http://support.lexmark.com.
Selecting a location for the printer
When selecting a location for the printer, leave enough room to open trays, covers, and doors and to install
hardware options.
• Set up the printer near an electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product
near water or wet locations.
• Make sure that airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical
Committee 156 standard.
• Provide a
flat,
sturdy, and stable surface.
Learning about the printer 12
• Keep the printer:
– Clean, dry, and free of dust.
– Away from stray staples and paper clips.
– Away from the direct airflow of air conditioners, heaters, or ventilators.
– Free from direct sunlight and humidity extremes.
• Observe the recommended temperatures and avoid
fluctuations:
Ambient temperature 10 to 32.2°C (50 to 90°F)
Storage temperature -40 to 40°C (-40 to 104°F)
• Allow the following recommended amount of space around the printer for proper ventilation:
1 Top 229 mm (9 in.)
2 Right side 178 mm (7 in.)
3 Front 508 mm (20 in.)
4 Left side 127 mm (5 in.)
5 Rear 101.6 mm (4 in.)
Printer configurations
CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a
caster base, furniture, or other feature to prevent instability causing possible injury. For more information
on supported configurations, see
www.lexmark.com/multifunctionprinters.
CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.
Keep all other trays closed until needed.
You can configure your printer by adding three optional 550‑sheet trays.
Learning about the printer 13
1 Automatic document feeder (ADF)
2 ADF tray
3 ADF bin
4 Control panel
5 650‑sheet duo tray
6 Optional 550‑sheet trays
7 Standard bin
Attaching cables
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a
lightning storm.
Learning about the printer 14
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to
an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power cord
provided with this product or the manufacturer's authorized replacement.
CAUTION—POTENTIAL INJURY: To reduce the risk of
fire,
use only a 26 AWG or larger
telecommunications (RJ-11) cord when connecting this product to the public switched telephone
network. For users in Australia, the cord must be approved by the Australian Communications and Media
Authority.
Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the USB cable, any
wireless network adapter, or the printer in the areas shown while actively printing.
Use the To
1 EXT port Connect additional devices (telephone or answering machine) to the printer and the
telephone line. Use this port if you do not have a dedicated fax line for the printer and
if this connection method is supported in your country or region.
Note: Remove the plug to access the port.
2 LINE port Connect the printer to an active telephone line through a standard wall jack (RJ‑11), DSL
filter, or VoIP adapter, or any other adapter that allows you to access the telephone line
to send and receive faxes.
3 Ethernet port Connect the printer to a network.
4 USB port Attach a keyboard or any compatible option.
5 USB printer port Connect the printer to a computer.
6 Power cord socket Connect the printer to a properly grounded electrical outlet.
Learning about the printer 15
Using the control panel
Use the To
1 Display
• View the printer messages and supply status.
• Set up and operate the printer.
2 Home button Go to the home screen.
3 Power button
• Turn on or turn o the printer.
Note: To turn o the printer, press and hold the power button for five
seconds.
• Set the printer to Sleep or Hibernate mode.
• Wake the printer from Sleep or Hibernate mode.
4 Keypad Enter numbers or symbols in an input field.
5 Pause button Place a dial pause in a fax number.
6 Start button Start a job, depending on which mode is selected.
7 Clear all or Reset button Reset the default settings of a function such as copying, faxing, or scanning.
8 Stop or Cancel button Stop the current job.
9 Backspace button Move the cursor backward and delete a character in an input field.
10 Indicator light Check the status of the printer.
11 Volume buttons Adjust the volume of the headset or speaker.
12 Headset or speaker port Attach a headset or speaker.
Learning about the printer 16
Understanding the status of the power button and
indicator light
Indicator light Printer status
O The printer is o or in Hibernate mode.
Blue The printer is ready or processing data.
Red The printer requires user intervention.
Power button light Printer status
O The printer is o, ready, or processing data.
Solid amber The printer is in Sleep mode.
Blinking amber The printer is in Hibernate mode.
Using the home screen
Note: Your home screen may vary depending on your home screen customization settings, administrative
setup, and active embedded solutions.
Tou ch To
1 Copy Make copies.
2 E‑mail Send e‑mails.
3 Change Language Change the language on the printer display.
4 Fax Send fax.
5 Settings Access the printer menus.
6 Held Faxes Show all the current held fax jobs.
Note: If Held Faxes is hidden, then Release Held Faxes appears.
7 Shortcut Center Organize all shortcuts.
Learning about the printer 17
Tou ch To
8 Status/Supplies
• Show a printer warning or error message whenever the printer requires intervention
to continue processing.
• View more information on the printer warning or message, and on how to clear it.
Note: You can also access this setting by touching the top section of the home
screen.
9 Address Book Access, create, and organize contacts.
10 Scan Profiles Scan and save documents directly to the computer.
11 FTP Scan and save documents directly to an FTP server.
12 Bookmarks Organize all bookmarks.
13 Held Jobs Show all the current held print jobs
14 USB Drive View, select, or print photos and documents from a flash drive.
15 Job Queue Show all the current print jobs.
Note: You can also access this setting by touching the top section of the home
screen.
These settings may also appear on the home screen
Tou ch To
App Profiles Access application profiles.
Lock Device Prevent users from accessing any printer functions from the home screen.
Learning about the printer 18
Setting up and using the home screen
applications
Customizing the home screen
Customizing the home screen
1 From the control panel, touch Settings > Device > Visible Home Screen Icons.
2 Select the icons that you want to appear on the home screen.
3 Apply the changes.
Supported applications
Application Printer models
Scan Center CX725, CX727, XC4140, XC4143, XC4150, XC4153
Shortcut Center CX725, CX727, XC4140, XC4143, XC4150, XC4153
Card Copy CX725, CX727, XC4140, XC4143, XC4150, XC4153
Display Customization CX725, CX727, XC4140, XC4143, XC4150, XC4153
Cloud Connector CX727, XC4140, XC4143, XC4150, XC4153
Customer Support XC4140, XC4143, XC4150, XC4153
Device Quotas XC4140, XC4143, XC4150, XC4153
QR Code XC4140, XC4143, XC4150, XC4153
Eco‑Settings XC4140, XC4143, XC4150, XC4153
Setting up Forms and Favorites
1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Apps > Forms and Favorites > Configure.
3 Click Add, and then customize the settings.
Notes:
• To make sure that the location settings of the bookmark are correct, type the IP address of the host
computer where the bookmark is located.
Setting up and using the home screen applications 19
• Make sure that the printer has access rights to the folder where the bookmark is located.
4 Apply the changes.
Setting up Card Copy
1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Apps > Card Copy > Configure.
3
Configure
the output options and scan settings.
Notes:
• When scanning a card, make sure that the scan resolution does not exceed 200 dpi for color and
400 dpi for black and white.
• When scanning multiple cards, make sure that the scan resolution does not exceed 150 dpi for color
and 300 dpi for black and white.
• You need a printer hard disk to scan multiple cards.
• Make sure that the printer network and e‑mail settings are configured.
4 Apply the changes.
Using Shortcut Center
1 From the home screen, touch Shortcut Center, and then select a printer function.
2 To uc h Create Shortcut, and then
configure
the settings.
3 Tou ch Save, and then type a unique shortcut name.
4 Apply the changes.
Setting up Scan Center
1 From the home screen, touch Scan Center.
2 Select and create a destination, and then configure the settings.
Notes:
• When creating a network destination, make sure to validate and adjust the settings until no errors
occur.
• Only destinations created from the Embedded Web Server are saved. For more information, see the
documentation that came with the solution.
3 Apply the changes.
Setting up and using the home screen applications 20
Using Display Customization
Before using the application, make sure to do the following:
• From the Embedded Web Server, click Apps > Display Customization >
Configure
.
• Enable and
configure
the screen saver, slideshow, and wallpaper settings.
Managing screen saver and slide show images
1 From the Screen Saver and Slideshow Images section, add, edit, or delete an image.
Notes:
• You can add up to 10 images.
• When enabled, the status icons appear on the screen saver only when there are errors, warnings, or
cloud‑based notifications.
2 Apply the changes.
Changing the wallpaper image
1 From the home screen, touch Change Wallpaper.
2 Select an image to use.
3 Apply the changes.
Running a slide show from a flash drive
1 Insert a flash drive into the USB port.
2 From the home screen, touch Slideshow.
Images appear in alphabetical order.
Note: You ca n rem o ve t he
flash
drive after the slide show starts, but the images are not stored in the
printer. If the slide show stops, then insert the flash drive again to view the images.
Setting up Device Quotas
Notes:
• This application is supported only in some printer models. For more information, see “Supported
applications” on page 19.
• You may need administrative rights to access the application.
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Apps > Device Quotas > Configure.
Setting up and using the home screen applications 21
3 In the User Accounts section, add or edit a user, and then set the user quota.
4 Apply the changes.
Note: For information on how to
configure
the application and its security settings, see the Device
Quotas Administrator’s Guide.
Using QR Code Generator
Notes:
• This application is supported only in some printer models. For more information, see “Supported
applications” on page 19.
• You may need administrative rights to access the application.
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Apps > QR Code Generator > Configure.
3 Do either of the following:
• Select a default QR code value.
• Type a QR code value.
4 Apply the changes.
Using Customer Support
Note: This application is supported only in some printer models. For more information, see “Supported
applications” on page 19.
1 From the home screen, touch Customer Support.
2 Print or e‑mail the information.
Note: For information on configuring the application settings, see the Customer Support Administrator’s
Guide.
Creating a Cloud Connector profile
Note: This application is available only in certain country or region. For more information, contact your
Lexmark representative.
1 From the home screen, touch Cloud Connector.
2 Select a cloud service provider.
3 Tou ch Create or .
Setting up and using the home screen applications 22
4 Type a unique profile name.
Note: We recommend creating a PIN to protect the
profile.
5 Tou ch OK, and then take note of the authorization code.
Note: The authorization code is valid only for 24 hours.
6 Open a web browser, and then go to https://lexmark.cloud-connect.co.
7 Click Next, and then accept the Terms of Use.
8 Enter the authorization code, and then click Connect.
9 Log in to your cloud service provider account.
10 Grant permissions.
Note: To complete the authorization process, open the profile within 72 hours.
Managing bookmarks
Creating bookmarks
Use bookmarks to print frequently accessed documents that are stored in servers or on the web.
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Bookmarks > Add Bookmark, and then type a bookmark name.
3 Select an Address protocol type, and then do one of the following:
• For HTTP and HTTPS, type the URL that you want to bookmark.
• For HTTPS, make sure to use the host name instead of the IP address. For example, type
myWebsite.com/sample.pdf instead of typing 123.123.123.123/sample.pdf. Make sure that
the host name also matches the Common Name (CN) value in the server certificate. For more information
on obtaining the CN value in the server certificate, see the help information for your web browser.
• For FTP, type the FTP address. For example, myServer/myDirectory. Enter the FTP port. Port 21 is
the default port for sending commands.
• For SMB, type the network folder address. For example, myServer/myShare/myFile.pdf. Type the
network domain name.
• If necessary, select the Authentication type for FTP and SMB.
To limit access to the bookmark, enter a PIN.
Note: The application supports the following file types: PDF, JPEG, TIFF, and HTML-based web pages.
Other file types such as DOCX and XLXS are supported in some printer models.
4 Click Save.
Setting up and using the home screen applications 23
Creating folders
1 Open a web browser, and then type the printer IP address in the address
field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Bookmarks > Add Folder, and then type a folder name.
Note: To limit access to the folder, enter a PIN.
3 Click Save.
Note: You can create folders or bookmarks inside a folder. To create a bookmark, see
“Creating bookmarks”
on page 23.
Managing contacts
Adding contacts
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Address Book.
3 From the Contacts section, add a contact.
Note: You can assign the contact to one or more groups.
4 If necessary, specify a login method to allow application access.
5 Apply the changes.
Adding groups
1 Open a web browser, and then type the printer IP address in the address
field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Address Book.
Setting up and using the home screen applications 24
3 From the Contact Groups section, add a group name.
Note: You can assign one or more contacts to the group.
4 Apply the changes.
Editing contacts or groups
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Address Book.
3 Do either of the following:
• From the Contacts section, click a contact name, and then edit the information.
• From the Contact Groups section, click a group name, and then edit the information.
4 Apply the changes.
Deleting contacts or groups
1 Open a web browser, and then type the printer IP address in the address
field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Address Book.
3 Do either of the following:
• From the Contacts section, select a contact that you want to delete.
• From the Contact Groups section, select a group name that you want to delete.
Setting up and using the home screen applications 25
Setting up and using the accessibility features
Enabling Magnification mode
1 From the control panel, press and hold the 5 key until you hear a voice message.
2 Select
Magnification
mode.
3 Select OK.
For more information on navigating a magnified screen, see
“Navigating the screen using gestures” on
page 27.
Activating Voice Guidance
From the control panel
1 Press and hold the 5 key until you hear a voice message.
2 Select OK.
From the keyboard
1 Press and hold the 5 key until you hear a voice message.
2 Press Tab to navigate the focus cursor to the OK button, and then press Enter.
Notes:
• Voice Guidance is also activated when you insert headphones into the headphone jack.
• To adjust the volume, use the volume buttons at the bottom part of the control panel.
Adjusting the Voice Guidance speech rate
1 From the home screen, select Settings > Device > Accessibility > Speech Rate.
2 Select the speech rate.
Enabling spoken passwords or personal identification
numbers
1 From the home screen, select Settings > Device > Accessibility > Speak Passwords/PINs.
2 Enable the setting.
Setting up and using the accessibility features 26
Navigating the screen using gestures
Notes:
• The gestures are applicable only when Voice Guidance is activated.
• Enable
Magnification
to use the zoom and pan gestures.
• Use a physical keyboard to type characters and adjust certain settings.
Gesture Function
Double‑tap Select an option or item on the screen.
Triple‑tap Zoom in or zoom out text and images.
Swipe right or swipe down Move to the next item on the screen.
Swipe left or swipe up Move to the previous item on the screen.
Pan Access parts of the zoomed image that are beyond the limits of the screen.
Note: This gesture requires the use of two
fingers
to drag across a zoomed
image.
Swipe up then left Exit an application and return to the home screen.
Swipe down then left
• Cancel a job.
• Go back to the previous setting.
• Exit the screen that appears without changing any setting or value.
Swipe up then down Repeat a spoken prompt.
Using the keyboard on the display
Do one or more of the following:
• Drag a
finger
over the key to announce the character.
• Lift the finger to enter or type the character in the field.
• Select Backspace to delete characters.
• To hear the content in the input field, select Tab, and then select Shift + Tab.
Setting up and using the accessibility features 27
Loading paper and specialty media
Setting the size and type of the specialty media
The trays automatically detect the size of plain paper. For specialty media like labels, card stock, or envelopes,
do the following:
1 From the home screen, navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type > select a paper source
2 Set the size and type of the specialty media.
Configuring Universal paper settings
1 From the home screen, touch Settings > Paper > Media Configuration > Universal Setup.
2 Configure the settings.
Loading trays
CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.
Keep all other trays closed until needed.
1 Remove the tray.
Note: To avoid jams, do not remove trays while the printer is busy.
2 Adjust the guides to match the size of the paper you are loading.
Note: Use the indicators on the bottom of the tray to position the guides.
Loading paper and specialty media 28
3 Flex, fan, and align the paper edges before loading.
4 Load the paper stack with the printable side faceup.
Notes:
• For one‑sided printing, load letterhead faceup with the header toward the front of the tray.
• For two‑sided printing, load letterhead facedown with the header toward the back of the tray.
• Do not slide paper into the tray.
• Make sure that the stack height is below the maximum paper fill indicator. Overfilling may cause
paper jams.
5 Insert the tray.
If necessary, set the paper size and type to match the paper loaded in the tray.
Loading paper and specialty media 29
Loading the multipurpose feeder
1 Open the multipurpose feeder.
2 Adjust the guide to match the size of the paper you are loading.
3 Flex, fan, and align the paper edges before loading.
Loading paper and specialty media 30
4 Load the paper.
• Load paper and card stock with the printable side facedown and the top edge entering the printer first.
• Load envelopes with the
flap
side up and against the right side of the paper guide. Load European
envelopes with the
flap
entering the printer
first.
Warning—Potential Damage: Do not use envelopes with stamps, clasps, snaps, windows, coated
linings, or self‑stick adhesives.
5 From the Paper Menu in the control panel, set the paper size and type to match the paper loaded in the
tray.
Linking trays
1 From the home screen, touch Settings > Paper > Tray Configuration > select a paper source.
2 Set the same paper size and paper type for the trays that you are linking.
3 From the home screen, touch Settings > Device > Maintenance > Configuration Menu > Tray Configuration
> Tray Linking.
4 Tou ch Automatic.
To unlink trays, make sure that no trays have the same paper size and paper type settings.
Loading paper and specialty media 31
Warning—Potential Damage: The temperature of the fuser varies according to the specified paper type. To
avoid printing issues, match the paper type setting in the printer with the paper loaded in the tray.
Loading paper and specialty media 32
Paper support
Supported paper sizes
Paper size Dimensions 550‑sheet
tray
Multipurpose
feeder
*
Two‑sided
printing
ADF
A4 210 x 297 mm
(8.3 x 11.7 in.)
A5 long edge 210 x 148 mm
(8.3 x 5.8 in.)
X
A5 short edge 148 x 210 mm
(5.8 x 8.3 in.)
A6 105 x 148 mm
(4.1 x 5.8 in.)
Banner Max width: 215.9 mm
(8.5 in.)
Max length: 1320.8 mm
(52 in.)
X XX
Executive 184.2 x 266.7 mm
(7.3 x 10.5 in.)
Folio 215.9 x 330.2 mm
(8.5 x 13 in.)
JIS B5 182 x 257 mm
(7.2 x 10.1 in.)
Legal 215.9 x 355.6 mm
(8.5 x 14 in.)
Letter 215.9 x 279.4 mm
(8.5 x 11 in.)
Oficio 215.9 x 340 mm
(8.5 x 13.4 in.)
Statement 139.7 x 215.9 mm
(5.5 x 8.5 in.)
Universal
105 x 148 mm to
215.9 x 355.6 mm
(4.13 x 5.83 in. to
8.5 x 14 in.)
X
Universal 76.2 x 127 mm to
215.9 x 355.6 mm
(3 x 5 in. to 8.5 x 14 in.)
X
XX
*
This paper source does not support automatic size sensing.
Paper support 33
Paper size Dimensions 550‑sheet
tray
Multipurpose
feeder
*
Two‑sided
printing
ADF
7 3/4 Envelope 98.4 x 190.5 mm
(3.9 x 7.5 in.)
X
XX
9 Envelope 98.4 x 225.4 mm
(3.86 x 8.9 in.)
X
XX
10 Envelope 104.8 x 241.3 mm
(4.1 x 9.5 in.)
XX
B5 Envelope 176 x 250 mm
(6.9 x 9.8 in.)
XX
C5 Envelope 162 x 229 mm
(6.4 x 9 in.)
XX
DL Envelope 110 x 220 mm
(4.3 x 8.7 in.)
XX
Monarch 98.4 x 190.5 mm
(3.9 x 7.5 in.)
X
XX
Other Envelope 98.4 x 162 mm to
176 x 250 mm
(3.87 x 6.38 in. to
6.93 x 9.84 in.)
X
XX
*
This paper source does not support automatic size sensing.
Supported paper types
Note: Labels, envelopes, and card stock always print at reduced speed.
Paper type 550‑sheet tray Multipurpose feeder ADF
Plain Paper
Card Stock X
Recycled
Glossy X
Heavy Glossy
X
Labels
X
Vinyl Labels
X
Bond
Envelope X
Paper support 34
Paper type 550‑sheet tray Multipurpose feeder ADF
Rough Envelope
X
Transparency X X X
Letterhead
Preprinted
Colored Paper
Light Paper
Heavy Paper
Custom Type
Supported paper weights
Paper type Paper weight
Plain Paper
75–90.3 g/m
2
(20–24 lb)
Glossy
88–176 g/m
2
(60–120 lb book)
162–176 g/m
2
grain long (60–65 lb cover)
Heavy Paper
90.3–105 g/m
2
grain long (24.1–28 lb bond)
Card stock
Up to 199 g/m
2
grain long (110 lb)
Up to 218 g/m
2
grain short (80 lb)
Labels
218 g/m
2
(58 lb)
Envelopes
60–105 g/m
2
(16–28 lb bond)
Paper support 35
Printing
Printing forms
1 From the home screen, navigate to:
Forms and Favorites > select form > Print
2 If necessary, configure the print settings.
3 Send the print job.
Printing from a computer
Note: For labels, card stock, and envelopes, set the paper size and type in the printer before printing the
document.
1 From the document that you are trying to print, open the Print dialog.
2 If necessary, adjust the settings.
3 Print the document.
Printing from a mobile device
Printing from a mobile device using Lexmark Mobile Print
Printing from a mobile device using Lexmark Mobile Print
Lexmark
TM
Mobile Print allows you to send documents and images directly to a supported Lexmark printer.
1 Open the document, and then send or share the document to Lexmark Mobile Print.
Note: Some third‑party applications may not support the send or share feature. For more information, see
the documentation that came with the application.
2 Select a printer.
3 Print the document.
Printing from a mobile device using Google Cloud Print
Google Cloud Print
TM
is a printing service that allows you to print to any Google Cloud Print‑ready printer.
Before you begin, make sure that:
• The printer is registered to the Google Cloud Print server.
• The Cloud Print plugin is downloaded from the Google Play
TM
store and is enabled in the mobile device.
1 From your Android
TM
mobile device, open a document or select a document from your
file
manager.
2 Tap > Print.
Printing 36
3 Select a printer, and then tap .
Printing from a mobile device using Mopria Print Service
Mopria
®
Print Service is a mobile printing solution for mobile devices running on Android version 5.0 or later. It
allows you to print directly to any Mopria‑certified printer.
Note: Make sure that you download the Mopria Print Service application from the Google Play store and
enable it in the mobile device.
1 From your Android mobile device, launch a compatible application or select a document from your file
manager.
2 Tap > Print.
3 Select a printer, and then adjust the settings, if necessary.
4 Tap .
Printing from a mobile device using AirPrint
The AirPrint software feature is a mobile printing solution that allows you to print directly from Apple devices
to an AirPrint‑certified printer.
Notes:
• Make sure that the Apple device and the printer are connected to the same network. If the network has
multiple wireless hubs, then make sure that both devices are connected to the same subnet.
• This application is supported only in some Apple devices.
1 From your mobile device, select a document from your
file
manager or launch a compatible application.
2 Tap > Print.
3 Select a printer, and then adjust the settings, if necessary.
4 Print the document.
Printing from a mobile device using Wi‑Fi Direct®
Wi‑Fi Direct
®
is a printing service that lets you print to any Wi‑Fi Direct‑ready printer.
Note: Make sure that the mobile device is connected to the printer wireless network. For more information,
see
“Connecting a mobile device to the printer” on page 146.
1 From your mobile device, launch a compatible application or select a document from your file manager.
2 Depending on your mobile device, do one of the following:
• Tap > Print.
• Tap > Print.
• Tap > Print.
Printing 37
3 Select a printer, and then adjust the settings, if necessary.
4 Print the document.
Printing from a flash drive
1 Insert the flash drive.
Notes:
• If you insert the flash drive when an error message appears, then the printer ignores the flash drive.
• If you insert the flash drive while the printer is processing other print jobs, then Busy appears on the
display.
2 From the display, touch the document that you want to print.
If necessary,
configure
other print settings.
3 Send the print job.
To print another document, touch USB Drive.
Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the
flash
drive or
the printer in the area shown while actively printing, reading, or writing from the memory device.
Printing 38
Supported flash drives and file types
Flash drives
• Lexar JumpDrive S70 (16GB and 32GB)
• SanDisk Cruzer (16GB and 32GB)
• PNY Attache (16GB and 32GB)
Notes:
– The printer supports high‑speed USB flash drives with full‑speed standard.
– USB
flash
drives must support the File Allocation Table (FAT) system.
File Types
Documents
• PDF (version 1.7 or earlier)
• HTML
• XPS
• Microsoft file formats (.doc, .docx, .xls, .xlsx, .ppt, .pptx)
Images
• .dcx
• .gif
• .JPEG or .jpg
• .bmp
• .pcx
• .TIFF or .tif
• .png
Printing 39
Configuring confidential jobs
1 From the control panel, navigate to:
Settings > Security >
Confidential
Print Setup
2 Configure the settings.
Use To
Max Invalid PIN Set the number of times an invalid PIN can be entered.
Note: When the limit is reached, the print jobs for that user name are deleted.
Confidential Job
Expiration
Set the expiration time for confidential print jobs.
Note:
Confidential
held jobs are stored in the printer until they are released or
deleted manually.
Repeat Job Expiration Set the expiration time for a repeat print job.
Note: Repeat held jobs are stored in the printer memory for reprinting.
Verify Job Expiration Set the expiration time that the printer prints a copy before printing the remaining
copies.
Note: Verify jobs print one copy to check if it is satisfactory before printing the
remaining copies.
Reserve Job Expiration Set the expiration time that the printer stores print jobs.
Note: Reserve held jobs are automatically deleted after printing.
Require All Jobs to be
Held
Set the printer to hold all print jobs.
Keep duplicate
documents
Set the printer to print all documents with the same file name.
Printing confidential and other held jobs
For Windows users
1 With a document open, click File > Print.
2 Click Properties, Preferences, Options, or Setup.
3 Click Print and Hold.
4 Select Use Print and Hold, and then assign a user name.
5 Select the print job type (Confidential, Repeat, Reserve, or Verify).
If the print job is confidential, then enter a four‑digit PIN.
6 Click OK or Print.
Printing 40
7 From the printer home screen, release the print job.
• For confidential print jobs, navigate to:
Held jobs > select your user name > Confidential > enter the PIN > select the print job > configure the
settings > Print
• For other print jobs, navigate to:
Held jobs > select your user name > select the print job > configure the settings > Print
For Macintosh users
1 With a document open, choose File > Print.
If necessary, click the disclosure triangle to see more options.
2 From the print options or Copies & Pages menu, choose Job Routing.
3 Select the print job type (Confidential, Repeat, Reserve, or Verify).
If the print job is confidential, then assign a user name and a four‑digit PIN.
4 Click OK or Print.
5 From the printer home screen, release the print job.
• For confidential print jobs, navigate to:
Held jobs > select your user name >
Confidential
> enter the PIN > select the print job >
configure
the
settings > Print
• For other print jobs, navigate to:
Held jobs > select your user name > select the print job >
configure
the settings > Print
Printing from a Cloud Connector profile
Note: This application is available only in certain country or region. For more information, contact your
Lexmark representative.
1 From the home screen, touch Cloud Connector.
2 Select a cloud service provider, and then select a profile.
Note: For more information on creating a Cloud Connector
profile,
see
“Creating a Cloud Connector
profile”
on page 22.
3 Tou ch Print, and then select a
file.
If necessary, change the settings.
Note: Make sure to select a supported file.
4 Print the document.
Printing a font sample list
1 From the home screen, touch Settings > Reports > Print > Print Fonts.
2 To uc h PCL Fonts or PS Fonts.
Printing 41
Printing a directory list
From the home screen, touch Settings > Reports > Print > Print Directory.
Canceling a print job
From the printer control panel
1 From the home screen, touch Job Queue.
Note: You can also access this setting by touching the top section of the home screen.
2 Select the job to cancel.
From the computer
1 Depending on the operating system, do either of the following:
• Open the printers folder, and then select your printer.
• From the System Preferences in the Apple menu, navigate to your printer.
2 Select the job to cancel.
Printing 42
Copying
Using the automatic document feeder and scanner glass
Automatic document feeder (ADF) Scanner glass
• Use the ADF for multiple‑page or two-sided
documents.
• Load an original document faceup. For multiple‑page
documents, make sure to align the leading edge
before loading.
• Make sure to adjust the ADF guides to match the width
of the paper that you are loading.
• Use the scanner glass for single‑page documents,
book pages, small items (such as postcards or
photos), transparencies, photo paper, or thin media
(such as magazine clippings).
• Place the document facedown in the corner with the
arrow.
Making copies
1 Load an original document into the ADF tray or on the scanner glass.
Note: To avoid a cropped image, make sure that the original document and output have the same paper
size.
2 From the home screen, touch Copy, and then specify the number of copies.
If necessary, adjust the copy settings.
3 Copy the document.
Note: To make a quick copy, from the control panel, press
.
Copying photos
1 Place a photo on the scanner glass.
2 From the home screen, touch Copy > Content > Content Type > Photo.
3 Tou ch Content Source, and then select the setting that best matches the original photo.
4 Copy the photo.
Copying 43
Copying on letterhead
1 Load an original document into the ADF tray or on the scanner glass.
2 From the home screen, touch Copy > Copy From > select the size of the original document.
3 Tou ch Copy To, and then select the paper source that contains the letterhead.
If you loaded the letterhead into the multipurpose feeder, then navigate to:
Copy To > Multipurpose Feeder > select a paper size > Letterhead
4 Copy the document.
Copying on both sides of the paper
1 Load an original document into the ADF tray or on the scanner glass.
2 From the home screen, touch Copy > Paper Setup.
3 Adjust the settings.
4 Copy the document.
Reducing or enlarging copies
1 Load an original document into the ADF tray or on the scanner glass.
2 From the home screen, navigate to:
Copy > Scale > specify a scale value
Note: Changing the size of the original document or output after setting Scale restores the scale value to
Auto.
3 Copy the document.
Collating copies
1 Load an original document into the ADF tray or on the scanner glass.
2 From the home screen, touch Copy > Collate > On [1,2,1,2,1,2].
3 Copy the document.
Placing separator sheets between copies
1 Load an original document into the ADF tray or on the scanner glass.
2 From the home screen, touch Copy > Separator Sheets.
3 Adjust the settings.
4 Send the copy job.
Copying 44
Copying multiple pages onto a single sheet
1 Load an original document into the ADF tray or on the scanner glass.
2 From the home screen, touch Copy > Pages per Side.
3 Adjust the settings.
4 Copy the document.
Creating a copy shortcut
1 From the home screen, touch Copy.
2 Configure the settings, and then touch .
3 Create a shortcut.
Copying 45
E-mailing
Using the automatic document feeder and scanner glass
Automatic document feeder (ADF) Scanner glass
• Use the ADF for multiple‑page or two-sided
documents.
• Load an original document faceup. For multiple‑page
documents, make sure to align the leading edge
before loading.
• Make sure to adjust the ADF guides to match the width
of the paper that you are loading.
• Use the scanner glass for single‑page documents,
book pages, small items (such as postcards or
photos), transparencies, photo paper, or thin media
(such as magazine clippings).
• Place the document facedown in the corner with the
arrow.
Configuring the SMTP server for e‑mail
From the control panel
1 From the control panel, touch Settings > E‑mail > E‑mail Setup.
2
Configure
the settings.
From the Embedded Web Server
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Settings > E‑mail.
3 From the E‑mail Setup section, configure the settings.
4 Click Save.
E-mailing 46
Sending an e-mail
Using the control panel
1 Load an original document into the ADF tray or on the scanner glass.
2 From the home screen, touch E-mail, and then enter the needed information.
Note: You can also enter the recipient using the address book or shortcut number.
3 If necessary, configure the output file type settings.
4 Send the e-mail.
Using the shortcut number
1 From the control panel, press #, and then enter the shortcut number using the keypad.
2 Send the e‑mail.
Creating an e-mail shortcut
1 From the home screen, touch E‑mail.
2 Configure the settings, and then touch .
3 Create a shortcut.
E-mailing 47
Faxing
Setting up the printer to fax
Notes:
• The following connection methods are applicable only in some countries or regions.
• During the initial printer setup, clear the fax function check box and any other function you plan to set up
later, and then touch Continue.
• The indicator light may blink red if the fax function is enabled and not fully set up.
Warning—Potential Damage: Do not touch cables or the printer in the area shown while actively sending or
receiving a fax.
Configuring
the SMTP server for fax
From the control panel
1
From the control panel, touch Settings > Fax > Fax Server Setup > Fax Server E‑mail Settings.
2 Configure the settings.
Note: To use the SMTP server setting for e‑mail, enable Use E‑mail SMTP Server.
From the Embedded Web Server
1
Open a web browser, and then type the printer IP address in the address
field.
Faxing 48
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Settings > Fax > Fax Server Setup.
3 From the Fax Server E‑mail Settings section,
configure
the settings.
Note: To use the SMTP server setting for e‑mail, enable Use E‑mail SMTP Server.
4 Click Save.
Choosing a fax connection
Setting up fax using a standard telephone line
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a
lightning storm.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a
lightning storm.
CAUTION—POTENTIAL INJURY: To reduce the risk of
fire,
use only a 26 AWG or larger
telecommunications (RJ-11) cord when connecting this product to the public switched telephone
network. For users in Australia, the cord must be approved by the Australian Communications and Media
Authority.
Faxing 49
Setup 1: Printer is connected to a dedicated fax line
1 Connect one end of the telephone cable to the line port of the printer.
2 Connect the other end of the cable to an active analog wall jack.
Notes:
• You can set the printer to receive faxes automatically (Auto Answer On) or manually (Auto Answer O).
• If you want to receive faxes automatically, then set the printer to pick up on a
specified
number of rings.
Setup 2: Printer is sharing the line with an answering machine
Note: If you subscribe to a distinctive ring service, then make sure that you set the correct ring pattern for
the printer. Otherwise, the printer does not receive faxes even if you have set it to receive faxes
automatically.
Faxing 50
Connected to dierent wall jacks
1 Connect one end of the telephone cable to the line port of the printer.
2 Connect the other end of the cable to an active analog wall jack.
Notes:
• If you have only one telephone number on your line, then set the printer to receive faxes automatically.
• Set the printer to pick up calls two rings after the answering machine. For example, if the answering
machine picks up calls after four rings, then set the printer Rings to Answer setting to six.
Setting up fax in countries or regions with dierent telephone wall jacks and plugs
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a
lightning storm.
Faxing 51
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a
lightning storm.
CAUTION—POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger
telecommunications (RJ-11) cord when connecting this product to the public switched telephone
network. For users in Australia, the cord must be approved by the Australian Communications and Media
Authority.
The standard wall jack adopted by most countries or regions is RJ11. If the wall jack or equipment in your facility
is not compatible with this type of connection, then use a telephone adapter. An adapter for your country or
region may not come with your printer, and you may need to purchase it separately.
There may be an adapter plug installed in the telephone port of the printer. Do not remove the adapter plug
from the telephone port of the printer if you are connecting to a serial or cascaded telephone system.
Part name Part number
Lexmark adapter plug 40X8519
Faxing 52
Connecting the printer to a non‑RJ11 wall jack
1 Connect one end of the telephone cable to the line port of the printer.
2 Connect the other end of the cable to the RJ11 adapter, and then connect the adapter to the wall jack.
3 If you want to connect another device with a non‑RJ11 connector to the same wall jack, then connect it
directly to the telephone adapter.
Faxing 53
Connecting the printer to a wall jack in Germany
The German wall jack has two kinds of ports. The N ports are for fax machines, modems, and answering
machines. The F port is for telephones. Connect the printer to any of the N ports.
1 Connect one end of the telephone cable to the line port of the printer.
2 Connect the other end of the cable to the RJ11 adapter, and then connect the adapter to an N port.
3 If you want to connect a telephone and answering machine to the same wall jack, then connect the devices
as shown.
Connecting to a distinctive ring service
A distinctive ring service lets you have multiple telephone numbers on one telephone line. Each telephone
number is assigned a dierent ring pattern.
1 From the home screen, touch Settings > Fax > Fax Setup > Fax Receive Settings > Admin Controls >
Answer On.
2 Select a ring pattern.
Faxing 54
Setting the fax date and time
1 From the home screen, touch Settings > Device > Preferences > Date and Time >
Configure
.
2 Configure the settings.
Configuring daylight saving time
1 From the home screen, touch Settings > Device > Preferences > Date and Time >
Configure
.
2 In the Time Zone menu, select (UTC+user) Custom.
3
Configure
the settings.
Using the automatic document feeder and scanner glass
Automatic document feeder (ADF) Scanner glass
• Use the ADF for multiple‑page or two-sided
documents.
• Load an original document faceup. For multiple‑page
documents, make sure to align the leading edge
before loading.
• Make sure to adjust the ADF guides to match the width
of the paper that you are loading.
• Use the scanner glass for single‑page documents,
book pages, small items (such as postcards or
photos), transparencies, photo paper, or thin media
(such as magazine clippings).
• Place the document facedown in the corner with the
arrow.
Sending a fax
Using the control panel
1 Load the original document into the ADF tray or on the scanner glass.
2 From the home screen, touch Fax, and then enter the needed information.
3 If necessary,
configure
other fax settings.
4 Send the fax job.
Using the computer
Note: Make sure that the Universal Fax driver is installed.
Faxing 55
For Windows users
1
With a document open, click File > Print.
2 Select the printer, and then click Properties, Preferences, Options, or Setup.
3 Click Fax > Enable fax, and then enter the recipient number.
4 If necessary, configure other fax settings.
5 Send the fax job.
For Macintosh users
1
With a document open, choose File > Print.
2 Select the printer and enter the recipient number.
3 If necessary, configure other fax settings.
4 Send the fax job.
Scheduling a fax
1 Load the original document into the ADF tray or on the scanner glass.
2 From the home screen, navigate to:
Fax > To > enter the fax number > Done
3 Tou ch Send Time, configure the settings, and then touch Done.
4 Send the fax.
Creating a fax destination shortcut
1 From the home screen, touch Fax > To.
2 Enter the recipient number, and then touch Done.
3 Tou ch .
4 Create a shortcut.
Changing the fax resolution
1 Load an original document into the ADF tray or on the scanner glass.
2 From the home screen, touch Fax, and then enter the needed information.
3 Tou ch Resolution, and then adjust the setting.
4 Send the fax.
Faxing 56
Adjusting the fax darkness
1 Load an original document into the ADF tray or on the scanner glass.
2 From the home screen, touch Fax, and then enter the needed information.
3 Tou ch Darkness, and then adjust the setting.
4 Send the fax.
Printing a fax log
1 From the home screen, touch Settings > Reports > Fax.
2 To uc h Fax Job Log or Fax Call Log.
Blocking junk faxes
1 From the home screen, touch Settings > Fax > Fax Setup > Fax Receive Settings > Admin Controls.
2 Set Block No Name Fax to On.
Holding faxes
1 From the home screen, touch Settings > Fax > Fax Setup > Fax Receive Settings > Holding Faxes.
2 Select a mode.
Forwarding a fax
1 From the home screen, touch Settings > Fax > Fax Setup > Fax Receive Settings > Admin Controls.
2 To uc h Fax Forwarding > Forward.
3 Configure the Forward to and Confirmation E‑mail settings.
Faxing 57
Scanning
Using the automatic document feeder and scanner glass
Automatic document feeder (ADF) Scanner glass
• Use the ADF for multiple‑page or two-sided
documents.
• Load an original document faceup. For multiple‑page
documents, make sure to align the leading edge
before loading.
• Make sure to adjust the ADF guides to match the width
of the paper that you are loading.
• Use the scanner glass for single‑page documents,
book pages, small items (such as postcards or
photos), transparencies, photo paper, or thin media
(such as magazine clippings).
• Place the document facedown in the corner with the
arrow.
Scanning to an FTP server
1 Load the original document into the ADF tray or on the scanner glass.
2 From the home screen, touch FTP, and then enter the needed information.
3 If necessary, configure other FTP settings.
4 Send the FTP job.
Creating an FTP shortcut
1 From the home screen, touch FTP.
2 Enter the FTP server address, and then touch .
3 Create a shortcut.
Creating a network folder shortcut
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
Scanning 58
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Shortcuts > Add Shortcut.
3 From the Shortcut Type menu, select Network Folder, and then configure the settings.
4 Apply the changes.
Scanning to a flash drive
1 Load an original document into the ADF tray or on the scanner glass.
2 Insert the flash drive.
3 Tou ch Scan to USB and adjust the settings if necessary.
Note: If the USB Drive screen does not appear, then touch USB Drive on the home screen.
4 Scan the document.
Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the flash drive or
the printer in the area shown while actively printing, reading, or writing from the memory device.
Scanning 59
Scanning to a fax server
1 Load an original document into the ADF tray or on the scanner glass.
2 From the home screen, touch Scan Center, and then from the list of destinations, select Fax.
3 Select a fax destination.
Note: To create a fax destination, touch Create Fax.
4 Scan the document.
Sending scanned documents to a computer
1 Load an original document into the ADF tray or on the scanner glass.
2 From the home screen, touch Scan
Profiles
> Scan To Computer.
3 Select the scan profile where you want to save the document.
Scanning to a Cloud Connector profile
Note: This application is available only in certain country or region. For more information, contact your
Lexmark representative.
1 Load an original document into the ADF tray or on the scanner glass.
2 From the home screen, touch Cloud Connector.
3 Select a cloud service provider, and then select a
profile.
Note: For more information on creating a Cloud Connector profile, see
“Creating a Cloud Connector
profile” on page 22.
4 Tou ch Scan, and then assign a filename and destination folder.
Scanning 60
5 Tou ch Scan Here.
If necessary, change the scan settings.
6 Scan the document.
Scanning 61
Understanding the printer menus
Menu map
Device
• Preferences
• Eco‑Mode
• Remote Operator Panel
• Notifications
• Power Management
• Information Sent to Lexmark
• Accessibility
• Restore Factory Defaults
• Maintenance
• Visible Home Screen Icons
• About this Printer
Print
• Layout
• Setup
• Quality
• Job Accounting
• XPS
• PDF
• PostScript
• PCL
• HTML
• Image
Paper
• Tray Configuration • Media Configuration
Copy
Copy Defaults
Fax
• Fax Defaults
E‑mail
• E‑mail Setup
• E‑mail Defaults
• Web Link Setup
FTP
FTP Defaults
USB Drive
• Flash Drive Scan • Flash Drive Print
Network/Ports
• Network Overview
• Wireless
• Ethernet
• TCP/IP
• SNMP
• IPSec
• 802.1x
• LPD Configuration
• HTTP/FTP Settings
• ThinPrint
• USB
• Restrict external network access
• Google Cloud Print
• Wi‑Fi Direct
Security
• Login Methods
• Schedule USB Devices
• Security Audit Log
• Login Restrictions
• Confidential Print Setup
• Disk Encryption
• Erase Temporary Data Files
• Solutions LDAP Settings
• Miscellaneous
Reports
• Menu Settings Page
• Device
• Print
• Shortcuts
• Fax
• Network
Understanding the printer menus 62
Help
• Print All Guides
• Color Quality Guide
• Connection Guide
• Copy Guide
• E‑mail Guide
• Fax Guide
• Information Guide
• Media Guide
• Moving Guide
• Print Quality Guide
• Scan Guide
• Supplies Guide
Troubleshooting Print Quality Test Pages Cleaning the scanner
Device
Preferences
Menu item Description
Display Language Set the language of the text that appears on the display.
Country/Region Identify the country or region that the printer is configured to
operate.
Run initial setup
O*
On
Run the setup wizard.
Keyboard
Keyboard Type
Select a language as a keyboard type.
Note: All the Keyboard Type values may not appear or may
require special hardware be installed to appear.
Displayed information
Display Text 1 (IP Address*)
Display Text 2 (Date/Time*)
Custom Text 1
Custom Text 2
Specify the information to appear on the home screen.
Date and Time
Configure
Current Date and Time
Manually Set Date and Time
Date Format (MM‑DD‑YYYY*)
Time Format (12 hour A.M./P.M.*)
Time Zone (UTC‑5:00*)
Network Time Protocol
Enable NTP (On*)
NTP Server
Enable Authentication (None*)
Configure the printer date and time and network time protocol.
Paper Sizes
U.S.*
Metric
Specify the unit of measurement for paper sizes.
Note: The country or region selected in the initial setup
wizard determines the initial paper size setting.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 63
Menu item Description
Screen Brightness
20–100% (90*)
Adjust the brightness of the display.
Flash Drive Access
Enabled*
Disabled
Enable access to the flash drive.
Allow Background Removal
O
On*
Specify whether background removal is allowed.
Allow Custom Job scans
O
On*
Specify whether the Custom Job Scanning setting appears for
copy, scan, and fax.
Note: This menu setting appears only when a hard disk is
installed.
One Page Flatbed Scanning
O*
On
Set the printer to scan any type of job involving the scanner
glass as a single page.
Note: The printer returns to the home screen after
performing a single flatbed scan instead of displaying
prompts.
Express Scanning
O*
On
Set the initial scanning speed point to the fastest speed.
Output Lighting
O
On*
Enable the integrated output light or indicator light of an
optional output bin.
Audio Feedback
Button Feedback (On*)
Volume (5*)
• Enable audio feedback for button presses, panel
interactions, paper loaded prompts, and error
notifications.
• Adjust the feedback volume.
Screen Timeout
5–300 seconds (60*)
Set the idle time before the display shows the home screen or
before the printer logs out a user account automatically.
Note: An asterisk (*) next to a value indicates the factory default setting.
Eco-Mode
Menu item Description
Print
Sides
1‑Sided*
2‑Sided
Specify whether to print on one side or both sides of the paper.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 64
Menu item Description
Print
Pages per Side
O*
2 pages per side
3 pages per side
4 pages per side
6 pages per side
9 pages per side
12 pages per side
16 pages per side
Print multiple page images on one side of a sheet of paper.
Print
Toner Darkness
1–10 (8*)
Determine the lightness or darkness of text images.
Print
Color Saver
O*
On
Reduce the amount of toner used to print graphics and images.
Copy
Sides
1 sided to 1 sided*
1 sided to 2 sided
2 sided to 1 sided
2 sided to 2 sided
Specify the scanning behavior based on the original
document.
Copy
Pages per Side
O*
2 Portrait pages
4 Portrait pages
2 Landscape pages
4 Landscape pages
Specify the scanning behavior based on the original
document.
Copy
Darkness
1–9 (5*)
Determine the darkness of the scanned text images.
Note: An asterisk (*) next to a value indicates the factory default setting.
Remote Operator Panel
Menu item Description
External VNC Connection
Don’t Allow*
Allow
Connect an external Virtual Network Computing (VNC) client
to the remote control panel.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 65
Menu item Description
Authentication Type
None*
Standard Authentication
Set the authentication type when accessing the VNC client
server.
VNC Password Specify the password to connect to the VNC client server.
Note: This menu item appears only if Authentication Type is
set to Standard Authentication.
Note: An asterisk (*) next to a value indicates the factory default setting.
Notifications
Menu item Description
Error Lighting
O
On*
Set the indicator light to come on when a printer error occurs.
ADF Loaded Beep
O
On*
Enable a sound when loading paper into the ADF.
Alarm Control
O
Single*
Continuous
Set the number of times that the alarm sounds when the printer
requires user intervention.
Supplies
Show Supply Estimates
Show estimates*
Do not show estimates
Show the estimated status of the supplies.
Supplies
Cartridge Alarm
O
Single*
Continuous
Set the number of times that the alarm sounds when the
cartridge is low.
Supplies
Custom Supply Notifications
Configure notification settings when the printer requires user
intervention.
Note: This menu item appears only in the Embedded Web
Server.
E‑mail Alerts Setup
E‑mail Setup
Primary SMTP Gateway
Type the IP address or host name of the primary SMTP server
for sending e-mail.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 66
Menu item Description
E‑mail Alerts Setup
E‑mail Setup
Primary SMTP Gateway Port
1–65535 (25*)
Enter the port number of the primary SMTP server.
E‑mail Alerts Setup
E‑mail Setup
Secondary SMTP Gateway
Type the server IP address or host name of your secondary or
backup SMTP server.
E‑mail Alerts Setup
E‑mail Setup
Secondary SMTP Gateway Port
1–65535 (25*)
Enter the server port number of your secondary or backup
SMTP server.
E‑mail Alerts Setup
E‑mail Setup
SMTP Timeout
5–30 seconds (30*)
Specify how long before the printer times out if the SMTP
server does not respond.
E‑mail Alerts Setup
E‑mail Setup
Reply Address
Specify a reply address in the e‑mail.
E‑mail Alerts Setup
E‑mail Setup
Always use SMTP default Reply Address
O*
On
Use the SMTP default Reply Address.
E‑mail Alerts Setup
E‑mail Setup
Use SSL/TLS
Disabled*
Negotiate
Required
Send an e‑mail using an encrypted link.
E‑mail Alerts Setup
E‑mail Setup
Require Trusted Certificate
On*
O
Require a trusted certificate when accessing the SMTP server.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 67
Menu item Description
E‑mail Alerts Setup
E‑mail Setup
SMTP Server Authentication
No authentication required*
Login / Plain
NTLM
CRAM‑MD5
Digest‑MD5
Kerberos 5
Set the authentication type for the SMTP server.
E‑mail Alerts Setup
E‑mail Setup
Device‑Initiated E‑mail
None*
Use Device SMTP Credentials
Set whether credentials are required for device‑initiated
e‑mails.
E‑mail Alerts Setup
E‑mail Setup
User‑Initiated E‑mail
None
Use Device SMTP Credentials
Use Session User ID and Password
Use Session E‑mail address and
Password*
Prompt user
Set whether credentials are required for user‑initiated e‑mails.
E‑mail Alerts Setup
E‑mail Setup
Use Active Directory Device Credentials
O
On*
Enable user credentials and group designations to connect to
the SMTP server.
E‑mail Alerts Setup
E‑mail Setup
Device Userid
Specify the user ID to connect to the SMTP server.
E‑mail Alerts Setup
E‑mail Setup
Device Password
Specify the password to connect to the SMTP server.
E‑mail Alerts Setup
E‑mail Setup
Kerberos 5 REALM
Specify the realm for the Kerberos 5 authentication protocol.
E‑mail Alerts Setup
E‑
mail Setup
NTLM Domain
Specify the domain name for the NTLM security protocol.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 68
Menu item Description
Error Prevention
Jam Assist
O
On*
Set the printer to check for jammed paper automatically.
Error Prevention
Auto Continue
O
On*
Auto Continue Time
Let the printer continue processing or printing a job
automatically after clearing certain attendance conditions.
Error Prevention
Auto Reboot
Auto Reboot
Reboot when idle
Reboot always*
Reboot never
Set the printer to restart when an error occurs.
Error Prevention
Auto Reboot
Max Auto Reboots (2*)
Set the number of automatic reboots that the printer can
perform.
Error Prevention
Auto Reboot
Auto Reboot Window (720*)
Set the number of seconds before the printer performs an
automatic reboot.
Error Prevention
Auto Reboot
Auto Reboot Counter
Show a read‑only information of the reboot counter.
Error Prevention
Display Short Paper Error
On
Auto‑clear*
Set the printer to show a message when a short paper error
occurs.
Note: Short paper refers to the size of the paper loaded.
Error Prevention
Page Protect
O*
On
Set the printer to process the entire page into the memory
before printing it.
Jam Content Recovery
Jam Recovery
O
On
Auto*
Set the printer to reprint jammed pages.
Jam Content Recovery
Scanner Jam Recovery
Job level
Page level*
Specify how to restart a scan job after resolving a paper jam.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 69
Power Management
Menu item Description
Sleep Mode Profile
Print from Sleep Mode
Stay awake after printing
Enter Sleep Mode after printing*
Set the printer to stay in Ready mode or return to Sleep mode
after printing.
Timeouts
Sleep Mode
1–120 minutes (15*)
Set the idle time before the printer begins operating in Sleep
mode.
Timeouts
Hibernate Timeout
Disabled
1 hour
2 hours
3 hours
6 hours
1 day
2 days
3 days*
1 week
2 weeks
1 month
Set the time before the printer turns o.
Timeouts
Hibernate Timeout on Connection
Hibernate
Do Not Hibernate*
Set Hibernate Timeout to turn o the printer while an active
Ethernet connection exists.
Schedule Power Modes
Schedules
Add New Schedule
Schedule the printer when to enter Sleep or Hibernate mode.
Note: An asterisk (*) next to a value indicates the factory default setting.
Information Sent to Lexmark
Menu item Description
Information Sent to Lexmark
Supplies and Page Usage
Device Performance
None*
Send printer usage and performance information to Lexmark.
Note: Information Send Time appears only when you select any of the settings in
Information Sent to Lexmark, except None.
Information Send Time
Start Time
Stop Time
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 70
Accessibility
Menu item Description
Duplicate Key Strike Interval
0–5 seconds (0*)
Set the interval during which the printer ignores duplicate key presses on an
attached keyboard.
Key Repeat Initial Delay
0.25–5 seconds (1*)
Set the initial length of delay before a repeating key starts repeating.
Note: Appears only when a keyboard is attached to the printer.
Key Repeat Rate
0.5–30 (30*)
Set the number of presses per second for a repeating key.
Note: Appears only when a keyboard is attached to the printer.
Prolong Screen Timeout
O*
On
Let the user remain in the same location and reset the Screen Timeout timer when
it expires instead of returning to the home screen.
Note: An asterisk (*) next to a value indicates the factory default setting.
Restore Factory Defaults
Menu item Description
Restore Settings
Restore all settings
Restore printer settings
Restore network settings
Restore fax settings
Restore app settings
Restore the printer factory default settings.
Maintenance
Configuration Menu
Menu item Description
USB Configuration
USB PnP
1*
2
Change the USB driver mode of the printer to improve its
compatibility with a personal computer.
USB Configuration
USB Scan to Local
On*
O
Set whether the USB device driver enumerates as a USB
Simple device (single interface) or as a USB Composite device
(multiple interfaces).
USB Configuration
USB Speed
Full
Auto*
Set the USB port to run at full speed and disable its high‑speed
capabilities.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 71
Menu item Description
Tray Configuration
Size Sensing
Tray [x] Sensing
O
On*
Set the tray to sense automatically the paper size loaded into
it.
Tray Configuration
Tray Linking
Automatic*
O
Set the printer to link the trays that have the same paper type
and paper size settings.
Tray Configuration
Show Tray Insert Message
O
Only for unknown sizes*
Always
Display a message that lets the user change the paper size and
paper type settings after inserting the tray.
Tray Configuration
A5 Loading
Short Edge
Long Edge*
Determine the default loading orientation for the A5 size paper
in all paper sources.
Tray Configuration
Paper Prompts
Auto*
Multipurpose Feeder
Manual Paper
Set the paper source that the user fills when a prompt to load
paper appears.
Note: For Multipurpose Feeder to appear, in the Paper menu,
set Configure MP to Cassette.
Tray Configuration
Envelope Prompts
Auto*
Multipurpose Feeder
Manual Envelope
Set the paper source that the user fills when a prompt to load
envelope appears.
Note: For Multipurpose Feeder to appear, in the Paper menu,
set Configure MP to Cassette.
Tray Configuration
Action for Prompts
Prompt user*
Continue
Use current
Set the printer to resolve paper- or envelope-related change
prompts.
Reports
Menu Settings Page
Event Log
Event Log Summary
HealthCheck Statistics
Print reports about printer menu settings, status, and event
logs.
Supply Usage And Counters
Clear Supply Usage History
Reset the supply usage history, such as number of pages and
days remaining, to the factory shipped level.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 72
Menu item Description
Supply Usage And Counters
Reset Filter Counter
Fuser Reset
ITM Reset
Reset the counter after installing a new part or supply.
Tiered Coverage Ranges
Tiered Coverage Metrics
Show*
Hide
Tiered Coverage Ranges
Highlight Range
Business Range
Graphics Range
Adjust the amount of color coverage for each printing range.
Printer Emulations
PPDS Emulation
O*
On
Set the printer to recognize and use the PPDS data stream.
Printer Emulations
PS Emulation
O
On*
Set the printer to recognize and use the PS data stream.
Printer Emulations
Emulator Security
Page Timeout
0–60 (60*)
Set the page timeout during emulation.
Printer Emulations
Emulator Security
Reset Emulator After Job
O*
On
Reset the emulator after a print job.
Printer Emulations
Emulator Security
Disable Printer Message Access
O
On*
Disable access to printer message during emulation.
Fax Configuration
Fax Low Power Support
Disable Sleep
Permit Sleep
Auto*
Set fax to enter Sleep mode whenever the printer determines
that it should.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 73
Menu item Description
Fax Configuration
Fax Storage Location
NAND
Disk*
Set the storage location for all faxes.
Note: This menu item appears only when a hard disk is
installed.
Print Configuration
Black Only Mode
O*
On
Print non‑copy jobs in grayscale.
Print Configuration
Color Trapping
O
1
2*
3
4
5
Enhance the printed output to compensate for misregistration
in the printer.
Print Configuration
Font Sharpening
0–150 (24*)
Set a text point-size value below which the high‑frequency
screens are used when printing font data.
For example, if the value is 24, then all fonts sized 24 points or
less use the high‑frequency screens.
Device Operations
Quiet Mode
O*
On
Set the printer to operate in Quiet Mode.
Note: Enabling this setting slows down the overall
performance of the printer.
Device Operations
Safe Mode
O*
On
Set the printer to operate in a special mode, in which it attempts
to continue oering as much functionality as possible, despite
known issues.
For example, when set to On, and the duplex motor is
nonfunctional, the printer performs one‑sided printing of the
documents even if the job is two‑sided printing.
Device Operations
Minimum Copy Memory
80 MB*
100 MB
Set the minimum memory allocation for storing copy jobs.
Device Operations
Clear Custom Status
Erase user‑defined strings for the Default or Alternate custom
messages.
Device Operations
Clear all remotely‑installed messages
Erase messages that were remotely installed.
Device Operations
Automatically Display Error Screens
O
On*
Show existing error messages on the display after the printer
remains inactive on the home screen for a length of time equal
to the Screen Timeout setting.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 74
Menu item Description
Device Operations
Honor orientation on fast path copy
O*
On
Enable the printer to use the orientation setting under the Copy
menu when sending quick copy jobs.
Device Operations
Automatic Media Type Detection
O
On*
Set the printer to detect the paper type of a page being loaded.
Toner patch sensor setup
Calibration frequency preference
Disabled
Fewest color adjustments
Fewer color adjustments
Normal*
Better color accuracy
Best color accuracy
Set the printer to put down the correct amount of toner to
maintain color consistency.
Toner patch sensor setup
Full calibration
Run the full color calibration.
Toner patch sensor setup
Print TPS information page
Print a diagnostic page that contains information on toner patch
sensor calibration.
App Configuration
LES Applications
O
On*
App Configuration
LES Applications
O
On*
Scanner Configuration
Scanner Manual Registration
Print Quick Test
Print a Quick Test target page.
Note: Make sure that the margin spacing on the target page
is uniform all the way around the target. If it is not, then the
printer margins must be reset.
Scanner Configuration
Scanner Manual Registration
Front ADF Registration
Rear ADF Registration
Flatbed Registration
Manually register the flatbed and ADF after replacing the ADF,
scanner glass, or controller board.
Scanner Configuration
Reset Maintenance Counter
Reset the counter after replacing the ADF maintenance kit.
Scanner Configuration
Edge Erase
Flatbed Edge Erase (3*)
ADF Edge Erase (3*)
Set the size, in millimeters, of the no‑print area around an ADF
or flatbed scan job.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 75
Menu item Description
Scanner Configuration
ADF Deskew
ADF Mechanical Deskew (On*)
ADF Electronic Deskew (On*)
Reduce skewing of documents that are scanned from the ADF.
Scanner Configuration
Disable Scanner
Enabled*
Disabled
ADF Disabled
Disable the scanner when it is not working properly.
Scanner Configuration
Ti Byte Order
CPU Endianness*
Little Endian
Big Endian
Set the byte order of a TIFF‑formatted scan output.
Scanner Configuration
Exact Ti Rows Per Strip
On*
O
Set the RowsPerStrip tag value of a TIFF‑formatted scan output.
Note: An asterisk (*) next to a value indicates the factory default setting.
Out of Service Erase
Menu item Description
Out of Service Erase
Memory Last Sanitized
Hard Disk Last Sanitized
Show information on when the printer memory or
hard disk was last sanitized.
Note: Hard Disk Last Sanitized appears only when a
hard disk is installed.
Out of Service Erase
Sanitize all information on nonvolatile memory
Erase all printer and network settings
Erase all apps and app settings
Erase all shortcuts and shortcut settings
Sanitize all information on hard disk
Erase downloads (Erase all macros, fonts, PPOs, etc.)
Erase buered jobs
Erase Held jobs
Clear all information on non‑volatile memory and
information on the hard disk.
Note: Sanitize all information on hard disk appears
only when a hard disk is installed.
Understanding the printer menus 76
Visible Home Screen Icons
Menu Description
Copy
E-mail
Fax
Status/Supplies
Job Queue
Change Language
Shortcut Center
Address Book
Bookmarks
Held Jobs
USB
FTP
Scan Profiles
App Profiles
Forms and Favorites
Scan Center
Card Copy
Specify which icons to show on the home screen.
About this Printer
Menu item Description
Asset Tag Show the serial number of the printer.
Printer’s Location Identify the printer location. The maximum length is 63 characters.
Contact Personalize the printer name. The maximum length is 63 characters.
Export Configuration File to USB Export the configuration file to a flash drive.
Export Compressed Logs to USB Export the compressed log files to a flash drive.
Send Logs
Cancel
Send
Send diagnostic information to Lexmark.
Print
Layout
Menu item Description
Sides
1‑Sided*
2‑Sided
Specify whether to print on one side or both sides of the paper.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 77
Menu item Description
Flip Style
Long Edge*
Short Edge
Determine which side of the paper is bound when performing two‑sided printing.
Blank Pages
Print
Do Not Print*
Print blank pages that are included in a print job.
Collate
O (1,1,1,2,2,2)
On (1,2,1,2,1,2)*
Keep the pages of a print job stacked in sequence, particularly when printing multiple
copies of the job.
Separator Sheets
None*
Between Copies
Between Jobs
Between Pages
Insert blank separator sheets when printing.
Separator Sheet Source
Tray [x] (1*)
Multipurpose Feeder
Specify the paper source for the separator sheet.
Pages per Side
O*
2 pages per side
3 pages per side
4 pages per side
6 pages per side
9 pages per side
12 pages per side
16 pages per side
Print multiple page images on one side of a sheet of paper.
Pages per Side Ordering
Horizontal*
Reverse Horizontal
Vertical
Reverse Vertical
Specify the positioning of multiple page images when using the Pages per Side menu.
Pages per Side Orientation
Auto*
Landscape
Portrait
Specify the orientation of multiple page images when using the Pages per Side menu.
Pages per Side Border
None*
Solid
Print a border around each page image when using the Pages per Side menu.
Copies
1–9999 (1*)
Specify the number of copies for each print job.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 78
Menu item Description
Print Area
Normal*
Fit to page
Whole Page
Set the printable area on a sheet of paper.
Note: An asterisk (*) next to a value indicates the factory default setting.
Setup
Menu item Description
Printer Language
PCL Emulation
PS Emulation*
Set the printer language.
Note: Setting a printer language default does not prevent a software
program from sending print jobs that use another printer language.
Job Waiting
O*
On
Preserve print jobs requiring supplies so that jobs not requiring the missing
supplies can print.
Note: This menu item appears only when a printer hard disk is installed.
Job Hold Timeout
0–255 (30*)
Set the time in seconds that the printer waits for user intervention before
it holds jobs that require unavailable resources and continues to print other
jobs in the print queue.
Note: This menu item appears only when a printer hard disk is installed.
Printer Usage
Max Speed
Max Yield*
Determine how the color imaging kit operates during printing.
Notes:
• When set to Max Yield, the color imaging kit slows or stops while
printing groups of black-only pages.
• When set to Max Speed, the color imaging kit always runs while
printing, whether color or black pages are being printed.
Download Target
RAM*
Disk
Specify where to save all permanent resources, such as fonts and macros,
that have been downloaded to the printer.
Note: This menu item appears only when a printer hard disk is installed.
Resource Save
O*
On
Determine what the printer does with downloaded resources, such as
fonts and macros, when it receives a job that requires more than the
available memory.
Notes:
• When set to
O,
the printer retains downloaded resources only until
memory is needed. Resources associated with the inactive printer
language are deleted.
• When set to On, the printer preserves all the permanent
downloaded resources across all language switches. When
necessary, the printer shows memory full messages instead of
deleting permanent resources.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 79
Menu item Description
Print All Order
Alphabetical*
Newest First
Oldest First
Specify the order when you choose to print all held and confidential jobs.
Note: This menu item appears only when a printer hard disk is installed.
Note: An asterisk (*) next to a value indicates the factory default setting.
Quality
Menu item Description
Print Mode
Black and White
Color*
Set how the printer generates color content.
Print Resolution
4800 CQ*
1200 dpi
Set the resolution for the printed output.
Note: 4800 CQ provides high‑quality output at maximum speed.
Toner Darkness
1 to 5 (4*)
Determine the lightness or darkness of text images.
Halftone
Normal*
Detail
Enhance the printed output to have smoother lines with sharper edges.
Color Saver
O*
On
Reduce the amount of toner used to print graphics and images.
Note: When set to On, this setting overrides the value of the Toner Darkness
setting.
RGB Brightness
‑6 to 6 (0*)
Adjust the brightness, contrast, and saturation for color output.
Note: This setting does not
aect
files
where CMYK color
specifications
are
used.
RGB Contrast
0 to 5 (0*)
RGB Saturation
0 to 5 (0*)
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 80
Advanced Imaging
Menu item Description
Color Balance
Cyan
‑5 to 5 (0*)
Magenta
‑5 to 5 (0*)
Ye l l o w
‑5 to 5 (0*)
Black
‑5 to 5 (0*)
Reset Defaults
Adjust the amount of toner that is used for each color.
Color Correction
O
Auto*
Manual
Modify the color settings used to print documents.
Notes:
• O sets the printer to receive the color correction from the software.
• Auto sets the printer to apply dierent color profiles to each object on the
printed page.
• Manual allows the customization of the RGB or CMYK color conversions
applied to each object on the printed page.
Color Samples
Print Color Samples
Print sample pages for each of the RGB and CMYK color conversion tables used
in the printer.
Color Adjust Calibrate the printer to adjust color variations in the printed output.
Spot Color Replacement
Set Custom CMYK
Assign specific CMYK values to twenty named spot colors.
Note: An asterisk (*) next to a value indicates the factory default setting.
Job Accounting
Menu item Description
Job Accounting
O*
On
Set the printer to create a log of the print jobs that it receives.
Note: This menu item appears only when a flash memory or hard disk is
installed.
Accounting Log Frequency
Daily
Weekly
Monthly*
Specify how often the printer creates a log file.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 81
Menu item Description
Log Action at End of Frequency
None*
E‑mail Current Log
E‑mail & Delete Current Log
Post Current Log
Post & Delete Current Log
Specify how the printer responds when the frequency threshold expires.
Note: The value
defined
in Accounting Log Frequency determines when this
action is triggered.
Log Action at Near Full
None*
E‑mail Current Log
E‑mail & Delete Current Log
E‑mail & Delete Oldest Log
Post Current Log
Post & Delete Current Log
Post & Delete Oldest Log
Delete Current Log
Delete Oldest Log
Delete All But Current
Delete All Logs
Specify how the printer responds when the hard disk is nearly full.
Log Action at Full
None*
E‑mail & Delete Current Log
E‑mail & Delete Oldest Log
Post & Delete Current Log
Post & Delete Oldest Log
Delete Current Log
Delete Oldest Log
Delete All But Current
Delete All Logs
Specify how the printer responds when hard disk usage reaches the maximum
limit (100MB).
URL to Post Log Specify where the printer posts job accounting logs.
E‑mail Address to Send Logs Specify the e‑mail address to which the printer sends job accounting logs.
Log File Prefix Specify the prefix for the log files.
Note: The current host name
defined
in the TCP/IP menu is used as the
default log
file
prefix.
Note: An asterisk (*) next to a value indicates the factory default setting.
XPS
Menu item Description
Print Error Pages
O*
On
Print the error pages that the printer encountered while processing an XPS
file.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 82
Menu item Description
Minimum Line Width
1–30 (2*)
Set the minimum stroke width.
Notes:
• Jobs printed in 1200 dpi use the value directly.
• Jobs printed in 4800 CQ use half the value.
Note: An asterisk (*) next to a value indicates the factory default setting.
PDF
Menu item Description
Scale To Fit
O*
On
Scale the page content to fit the selected paper size.
Annotations
Print
Do Not Print*
Specify whether to print annotations in the PDF.
Print PDF Error
O
On*
Enable the printing of PDF error.
Note: An asterisk (*) next to a value indicates the factory default setting.
PostScript
Menu item Description
Print PS Error
O*
On
Print a page that describes the PostScript® error.
Note: When an error occurs, processing of the job stops, the printer
prints an error message, and the rest of the print job is flushed.
Minimum Line Width
1–30 (2*)
Set the minimum stroke width.
Notes:
• Jobs printed in 1200 dpi use the value directly.
• Jobs printed in 4800 CQ use half the value.
Lock PS Startup Mode
O
On*
Disable the SysStart file.
Image Smoothing
O*
On
Enhance the contrast and sharpness of low‑resolution images.
Note: This setting has no
eect
on images with a resolution of 300 dpi or
higher.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 83
Menu item Description
Font Priority
Resident*
Flash/Disk
Establish the font search order.
Notes:
• Resident sets the printer to search its memory for the requested font
before searching the flash memory or printer hard disk.
• Flash/Disk sets the printer to search the flash memory or printer hard
disk for the requested font before searching the printer memory.
• This menu item appears only when a flash memory or hard disk is
installed.
Wait Timeout
O
On* (40 seconds)
Enable the printer to wait for more data before canceling a print job.
Note: An asterisk (*) next to a value indicates the factory default setting.
PCL
Menu item Description
Font Source
Resident*
Disk
Flash
All
Choose the source which contains the default font selection.
Notes:
• Flash and Disk appear only when a flash memory or hard disk is
installed.
• For Flash and Disk to appear, make sure that they are not read‑ or
write‑protected.
Font Name
Courier*
Select a font from the specified font source.
Symbol Set
10U PC‑8*
Specify the symbol set for each font name.
Note: A symbol set is a set of alphabetic and numeric characters,
punctuation, and special symbols. Symbol sets support the dierent
languages or specific programs such as math symbols for scientific text.
Pitch
0.08–100 (10*)
Specify the pitch for fixed or monospaced fonts.
Note: Pitch refers to the number of fixed‑space characters in a horizontal
inch of type.
Orientation
Portrait*
Landscape
Specify the orientation of text and graphics on the page.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 84
Menu item Description
Lines per Page
1–255
Specify the number of lines of text for each page printed through the PCL®
data stream.
Notes:
• This menu item activates vertical escapement that causes the
selected number of requested lines to print between the default
margins of the page.
• 60 is the U.S. factory default setting. 64 is the international factory
default setting.
PCL5 Minimum Line Width
1–30 (2*)
Set the initial minimum stroke width.
Notes:
• Jobs printed in 1200 dpi use the value directly.
• Jobs printed in 4800 CQ use half the value.
PCLXL Minimum Line Width
1–30 (2*)
A4 Width
198 mm*
203 mm
Set the width of the logical page on A4‑size paper.
Note: Logical page is the space on the physical page where data is
printed.
Auto CR after LF
O*
On
Set the printer to perform a carriage return after a line feed control
command.
Note: Carriage return is a mechanism that commands the printer to move
the position of the cursor to the first position on the same line.
Auto LF after CR
O*
On
Set the printer to perform a line feed after a carriage return control
command.
Tray Renumber
Assign MP Feeder
Assign Tray [x]
Assign Manual Paper
Assign Manual Envelope
View Factory Defaults
Restore Defaults
• Configure the printer to work with a dierent print driver or custom
application that uses a dierent set of source assignments to request a
given paper source.
• Show the factory default value assigned for each paper source.
• Restore the tray renumber values to their factory defaults.
Print Timeout
O
On* (90 seconds)
Set the printer to end a print job after it has been idle for the specified
amount of time.
Note: An asterisk (*) next to a value indicates the factory default setting.
HTML
Menu item Description
Font Name
Times*
Set the font to use when printing HTML documents.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 85
Menu item Description
Font Size
1–255 (12*)
Set the font size to use when printing HTML documents.
Scale
1–400% (100*)
Scale HTML documents for printing.
Orientation
Portrait*
Landscape
Set the page orientation for HTML documents.
Margin Size
8–255 mm (19*)
Set the page margin for HTML documents.
Backgrounds
Do Not Print
Print*
Print background information or graphics in HTML documents.
Note: An asterisk (*) next to a value indicates the factory default setting.
Image
Menu item Description
Auto Fit
On
O*
Select the best available paper size and orientation setting for an image.
Note: When set to On, this menu item overrides the scaling and orientation
settings for the image.
Invert
O*
On
Invert bitonal monochrome images.
Note: This menu item does not apply to GIF or JPEG image formats.
Scaling
Anchor Top Left
Best Fit*
Anchor Center
Fit Height/Width
Fit Height
Fit Width
Adjust the image to fit the printable area.
Note: When Auto Fit is set to On, Scaling is automatically set to Best Fit.
Orientation
Portrait*
Landscape
Reverse Portrait
Reverse Landscape
Specify the orientation of text and graphics on the page.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 86
Paper
Tray Configuration
Menu item Description
Default Source
Tray [x] (1*)
Multipurpose Feeder
Manual Paper
Manual Envelope
Set the paper source for all print jobs.
Paper Size/Type
Tray [x]
Multipurpose Feeder
Manual Paper
Manual Envelope
Specify the paper size or paper type loaded in each paper source.
Substitute Size
O
Letter/A4
All Listed*
Set the printer to substitute a specified paper size if the requested size is not
loaded in any paper source.
Notes:
•
O
prompts the user to load the required paper size.
• All Listed allows all available substitutions.
Configure MP
Cassette*
Manual
First
Determine the behavior of the multipurpose feeder.
Notes:
• Cassette configures the multipurpose feeder as the automatic paper
source.
• Manual sets the multipurpose feeder only for manual-feed print jobs.
• First configures the multipurpose feeder as the primary paper source.
Note: An asterisk (*) next to a value indicates the factory default setting.
Media Configuration
Universal Setup
Menu item Description
Units of Measure
Inches
Millimeters
Specify the unit of measurement for the universal paper.
Note: Inches is the U.S. factory default setting. Millimeters is the
international factory default setting.
Portrait Width
3–52 inches (8.5*)
76–1321 mm (216*)
Set the portrait width of the universal paper.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 87
Menu item Description
Portrait Height
3–52 inches (14*)
76.2–1321 mm (356*)
Set the portrait height of the universal paper.
Feed Direction
Short Edge*
Long Edge
Set the printer to pick paper from the short edge or long edge
direction.
Note: Long Edge appears only when the longest edge is shorter
than the maximum width supported.
Note: An asterisk (*) next to a value indicates the factory default setting.
Custom Scan Sizes
Menu item Description
Custom Scan Size [x]
Scan Size Name
Width
1–8.5 inches (8.5*)
25.4–215.9 mm (215.9*)
Height
1–25 inches (11*)
25.4–635 mm (279.4*)
Orientation
Portrait*
Landscape
2 scans per side
O*
On
Assign a scan size name and configure the scan settings.
Understanding the printer menus 88
Media Types
Menu item Description
Plain
Card Stock
Recycled
Glossy
Labels
Vinyl Labels
Bond
Envelope
Letterhead
Preprinted
Colored Paper
Light
Heavy
Rough/Cotton
Custom Type [X]
Specify the texture, weight, and orientation of the paper.
Copy
Copy Defaults
Menu item Description
Content Type
Te xt
Te xt /P hoto *
Photo
Graphics
Improve the output result based on the content of the original document.
Content Source
Black and White Laser
Color Laser*
Inkjet
Photo/Film
Magazine
Newspaper
Press
Other
Improve the output result based on the source of the original document.
Sides
1 sided to 1 sided*
1 sided to 2 sided
2 sided to 1 sided
2 sided to 2 sided
Specify the scanning behavior based on the original document.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 89
Menu item Description
Separator Sheets
None*
Between Copies
Between Jobs
Between Pages
Specify whether to insert blank separator sheets when printing.
Separator Sheet Source
Tray [x] (1*)
Multipurpose Feeder
Specify the paper source for the separator sheet.
Color
O
On*
Auto
Set the printer to generate color output from a scan job.
Pages per Side
O*
2 Portrait pages
4 Portrait pages
2 Landscape pages
4 Landscape pages
Specify the number of page images to print on one side of a sheet of paper.
Print Page Borders
O*
On
Place a border around each image when printing multiple pages on a single
page.
Collate
O [1,1,1,2,2,2]
On [1,2,1,2,1,2]*
Print multiple copies in sequence.
“Copy from” Size
[List of paper sizes]
Set the paper size of the original document.
Note: Letter is the U.S. factory default setting. A4 is the international factory
default setting.
“Copy to” Source
Tray [x] (1*)
Multipurpose Feeder
Auto Size Match
Specify the paper source for the copy job.
Temperatur e
‑4 to 4 (0*)
Specify whether to generate a cooler or warmer output.
Darkness
1 to 9 (5*)
Adjust the darkness of the scanned image.
Number of Copies
1–9999 (1*)
Specify the number of copies.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 90
Menu item Description
Header/Footer
Left Header
Middle Header
Right Header
Left Footer
Middle Footer
Right Footer
Specify the header or footer information on the scanned image.
Overlay
Confidential
Copy
Draft
Urgent
Custom
O*
Specify the overlay text to print on each copy.
Custom overlay Type the text for the Custom choice in the Overlay menu.
Note: An asterisk (*) next to a value indicates the factory default setting.
Advanced Imaging
Menu item Description
Color Balance
Cyan (0*
Magenta (0*)
Ye l l ow ( 0 *)
Adjust the color intensity for cyan, magenta, and yellow.
Color Dropout
Color Dropout (None*)
Default Red Threshold (128*)
Default Green Threshold (128*)
Default Blue Threshold(128*)
Specify which color to drop during scanning, and adjust the dropout
setting for that color.
Auto Color Detect
Color Sensitivity (5*)
Area Sensitivity (5*)
Configure the auto color detection setting.
Contrast
Best for content*
0–5
Specify the contrast for the scanned image.
Background Removal
Background Detection (Content‑based*)
Level (0*)
Remove the background color or image noise from the original
document.
Notes:
• Content-based removes the background color from the original
document .
• Fixed removes image noise from a photo.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 91
Menu item Description
Auto Center
O*
On
Align the content at the center of the page.
Mirror Image
O*
On
Create a mirror image of the original document.
Negative Image
O*
On
Create a negative image of the original document.
Shadow Detail
‑4 to 4 (0*)
Adjust the shadow detail in the original document.
Scan Edge to Edge
O*
On
Scan the original document from edge to edge.
Sharpness
1–5 (3*)
Adjust the sharpness of the scanned image.
Note: An asterisk (*) next to a value indicates the factory default setting.
Admin Controls
Menu item Description
Allow Color Copies
O
On*
Print copies in color.
Allow Priority Copies
O
On*
Interrupt a print job to make copies.
Custom Job Scanning
O*
On
Set the printer to scan the first set of original documents using the specified
settings, and then scan the next set with the same or dierent settings.
Note: This menu item appears only when a hard disk is installed.
Allow Save as Shortcut
O
On*
Save copy settings as a shortcut.
Adjust ADF Skew
O
On*
Set the printer to adjust the skewed images from documents that are scanned
from the ADF.
Sample copy
O*
On
Print a sample copy to check the quality before printing the remaining copies.
Note: This menu item appears only when a hard disk is installed.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 92
Fax
Fax Defaults
Fax Mode
Menu item Description
Fax Mode
Fax*
Fax Server
Disabled
Select a fax mode.
Note: An asterisk (*) next to a value indicates the factory default setting.
Fax Setup
General Fax settings
Menu item Description
Fax Name Identify your fax machine.
Fax Number Identify your fax number.
Fax ID
Fax Name
Fax Number*
Notify fax recipients of your fax name or fax number.
Enable Manual Fax
O*
On
Set the printer to fax manually.
Notes:
• This menu item does not appear if Fax Transport is set to T.38.
• This menu item requires a line splitter and a telephone handset.
• Use a regular telephone line to answer an incoming fax job and to dial a
fax number.
• To go directly to the manual fax function, touch # and 0 on the keypad.
Memory Use
All receive
Mostly receive
Equal*
Mostly send
All send
Set the amount of internal printer memory allocated for faxing.
Note: This menu item prevents memory
buer
conditions and failed faxes.
Cancel Faxes
Allow*
Don't Allow
Cancel outgoing faxes before they are transmitted, or cancel incoming faxes
before they finish printing.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 93
Menu item Description
Fax Number Masking
O*
From Left
From Right
Specify the format for masking an outgoing fax number.
Digits to Mask
0–58 (0*)
Specify the number of digits to mask in an outgoing fax number.
Enable Line Connected
Detection
O
On*
Determine whether a telephone line is connected to the printer.
Notes:
• Detection takes place when turning on the printer and before each call.
• This menu item does not appear if Fax Transport is set to T.38.
Enable Line In Wrong Jack
Detection
O
On*
Determine whether a telephone line is connected to the correct port on the
printer.
Notes:
• Detection takes place when turning on the printer and before each call.
• This menu item does not appear if Fax Transport is set to T.38.
Enable Extension in Use
Support
O
On*
Determine whether a telephone line is used by another device, such as another
phone on the same line.
Notes:
• This menu item is monitored continuously after turning on the printer.
• This menu item does not appear if Fax Transport is set to T.38.
Optimize Fax Compatibility Configure the printer fax functionality for optimal compatibility with other fax
machines.
Fax Transport
Analog*
etherFAX
None
T.38
Set the fax transport method.
Note: An asterisk (*) next to a value indicates the factory default setting.
Fax Send Settings
Menu item Description
Resolution
Standard*
Fine
Super Fine
Ultra Fine
Set the resolution of the scanned image.
Note: A higher resolution increases fax transmission time and requires higher
memory.
Original Size
[List of paper sizes]
Specify the size of the original document.
Note: Letter is the U.S. factory default setting. A4 is the international factory
default setting.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 94
Menu item Description
Orientation
Portrait*
Landscape
Specify the orientation of the original document.
Note: This menu item appears only in some printer models.
Sides
O*
Short Edge
Long Edge
Specify the orientation of the original document when scanning on both sides
of the document.
Note: This menu item appears only in some printer models.
Content Type
Te xt *
Te xt /P hoto
Photo
Graphics
Improve the output result based on the content of the original document.
Content Source
Black and White Laser
Color Laser*
Inkjet
Photo/Film
Magazine
Newspaper
Press
Other
Improve the output result based on the source of the original document.
Darkness
1–9 (5*)
Adjust the darkness of the scanned image.
Behind a PABX
On
O*
Set the printer to dial a fax number without waiting to recognize the dial tone.
Note: Private Automated Branch Exchange (PABX) is a telephone network that
allows a single access number to oer multiple lines to outside callers.
Dial Mode
To ne*
Pulse
Specify the dial mode for incoming or outgoing faxes.
Note: An asterisk (*) next to a value indicates the factory default setting.
Advanced Imaging
Menu item Description
Color Balance
Cyan ‑ Red
-4 to 4 (0*)
Magenta ‑ Green
-4 to 4 (0*)
Ye l l o w ‑ Blue
-4 to 4 (0*)
Adjust the color intensity during scanning.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 95
Menu item Description
Color Dropout
Color Dropout (None*)
Default Red Threshold (128*)
Default Green Threshold
(128*)
Default Blue Threshold (128*)
Specify which color to drop during scanning, and adjust the dropout setting for
that color.
Contrast
Best for Content*
0
1
2
3
4
5
Set the contrast of the output.
Background Removal
Background Detection
Content‑based*
Fixed
Level
‑4 to 4 (0*)
Adjust the amount of background visible on a scanned image.
Note: If you want to remove the background color from the original document,
then set Background Detection to Content-based. If you want to remove image
noise from a photo, then set Background Detection to Fixed.
Mirror Image
O*
On
Create a mirror image of the original document.
Negative Image
O*
On
Create a negative image of the original document.
Shadow Detail
‑4 to 4 (0*)
Adjust the amount of shadow detail visible on a scanned image.
Scan Edge to Edge
On
O*
Allow edge‑to‑edge scanning of the original document.
Sharpness
1–5 (3*)
Adjust the sharpness of the scanned image.
Temperatur e
‑4 to 4 (0*)
Specify whether to generate a cooler or warmer output.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 96
Admin Controls
Menu item Description
Automatic Redial
0–9 (5*)
Adjust the number of redial attempts based on the activity levels of recipient fax
machines.
Redial Frequency
1–200 minutes (3*)
Increase the time between redial attempts to increase the chance of sending
fax successfully.
Enable ECM
On*
O
Activate Error Correction Mode (ECM) for fax jobs.
Note: ECM detects and corrects errors in the fax transmission process caused
by telephone line noise and poor signal strength.
Enable Fax Scans
On*
O
Fax documents that are scanned at the printer.
Driver to Fax
On*
O
Allow the print driver to send fax.
Allow Save as Shortcut
On*
O
Save fax numbers as shortcuts on the printer.
Max Speed
33600*
14400
9600
4800
2400
Set the maximum speed for sending fax.
Custom Job Scanning
O*
On
Turn on scanning of custom jobs by default.
Note: This menu item appears only when a hard disk is installed.
Scan Preview
O*
On
Show a preview of the scan on the display.
Note: This menu item appears only when a hard disk is installed.
Adjust ADF Skew
O*
On
Correct slight skew in the scanned image.
Enable Color Fax Scans
O
by Default*
On by Default
Never Use
Always Use
Enable color scans for fax.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 97
Menu item Description
Auto Convert Color Faxes to
Mono Faxes
On*
O
Convert all outgoing color faxes to black and white.
Confirm Fax Number
O*
On
Ask the user to confirm the fax number.
Dial Prefix Set a dialing prefix.
Dialing Prefix Rules Establish a dialing prefix rule.
Note: An asterisk (*) next to a value indicates the factory default setting.
Fax Receive Settings
Menu item Description
Rings to Answer
1–25 (3*)
Set the number of rings for incoming fax.
Auto Reduction
On*
O
Scale incoming fax to fit on the page.
Paper Source
Tray [X]
Auto*
Set the paper source for printing incoming fax.
Sides
On
O*
Print on both sides of the paper.
Separator Sheets
None*
Before Job
After Job
Specify whether to insert blank separator sheets when printing.
Separator Sheet Source
Tray [X] (1*)
Specify the paper source for the separator sheet.
Output Bin
Standard Bin
Specify the output bin for received faxes.
Fax Footer
On
O*
Print the transmission information at the bottom of each page from a received
fax.
Fax Footer Time Stamp
Receive*
Print
Print the time stamp at the bottom of each page from a received fax.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 98
Menu item Description
Holding Faxes
Held Fax Mode
O*
Always On
Manual
Scheduled
Hold received faxes from printing until they are released.
Note: An asterisk (*) next to a value indicates the factory default setting.
Admin Controls
Menu item Description
Enable Fax Receive
On*
O
Set the printer to receive fax.
Enable Color Fax Receive
On*
O
Set the printer to receive fax in color.
Enable Caller ID
On*
O
Show the number that is sending the incoming fax.
Block No Name Fax
On
O*
Block incoming faxes sent from devices with no station ID or fax ID specified.
Banned Fax List
Add Banned Fax
Specify the phone numbers that you want to block.
Answer On
All Rings*
Single Ring Only
Double Ring Only
Triple Ring Only
Single or Double Rings Only
Single or Triple Rings Only
Double or Triple Rings Only
Set a distinctive ring pattern for incoming fax.
Auto Answer
On*
O
Set the printer to receive fax automatically.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 99
Menu item Description
Manual Answer Code
0–9 (9*)
Manually enter a code on the telephone number pad to begin receiving fax.
Notes:
• This menu item appears only when the printer shares a line with a
telephone.
• This menu item appears only when you set the printer to receive fax
manually.
Fax Forwarding
Print*
Print and Forward
Forward
Specify whether to forward received fax.
Forward To
Destination 1
Destination 2
Specify where to forward received fax.
Note: This menu item appears only when Fax Forwarding is set to Print and
Forward or Forward.
Confirmation E‑mail Send a confirmation e‑mail when fax forwarding is successful.
Note: The e‑mail is sent only when forwarding to FTP or Network Share
destinations.
Max Speed
33600*
14400
9600
4800
2400
Set the maximum speed for transmitting fax.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 100
Fax Cover Page
Menu item Description
Fax Cover Page
O by Default*
On by Default
Never Use
Always Use
Configure the settings for the fax cover page.
Include To field
O*
On
Include From field
O*
On
From
Include Message Field
O*
On
Message:
Include Logo
O*
On
Include Footer [x]
O*
On
Footer [x]
Note: An asterisk (*) next to a value indicates the factory default setting.
Fax Log settings
Menu item Description
Transmission Log Frequency
Always*
Never
Only for Error
Specify how often the printer creates a transmission log.
Transmission Log Action
Print
O
On*
E‑mail
O*
On
Print or e‑mail a log for successful fax transmission or transmission error.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 101
Menu item Description
Receive Error Log
Print Never*
Print on Error
Print a log for fax‑receive failures.
Auto Print Logs
On*
O
Print all fax activity.
Log Paper Source
Tray [x] (1*)
Specify the paper source for printing logs.
Logs Display
Remote Fax Name*
Dialed Number
Identify the sender by remote fax name or fax number.
Enable Job Log
On*
O
View a summary of all fax jobs.
Enable Call Log
On*
O
View a summary of fax dialing history.
Log Output Bin
Standard Bin*
Bin [x]
Specify the output bin for printed logs.
Note: An asterisk (*) next to a value indicates the factory default setting.
Speaker settings
Menu item Description
Speaker Mode
Always
O*
Always On
On until Connected
Set the fax speaker mode.
Speaker Volume
Low*
High
Adjust the fax speaker volume.
Ringer Volume
O*
On
Enable the ringer volume.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 102
Fax Server Setup
General Fax Settings
Menu item Description
To F or mat Specify a fax recipient.
Note: If you want to use the fax number, then type the number sign (#) before
a number.
Reply Address Specify a reply address for sending fax.
Subject Specify the fax subject and message.
Message
Enable analog receive
O*
On
Set the printer to receive analog faxes.
Note: An asterisk (*) next to a value indicates the factory default setting.
Fax Server E‑mail Settings
Menu item Description
Use E‑mail SMTP Server
On*
O
Use the Simple Mail Transfer Protocol (SMTP) settings for e‑mail in receiving
and sending faxes.
Note: When set to On, all other settings of theFax Server E‑mail Settings
menu are not shown.
Primary SMTP Gateway Type the IP address or host name of the primary SMTP server.
Primary SMTP Gateway Port
1–65535 (25*)
Enter the port number of the primary SMTP server.
Secondary SMTP Gateway Type the server IP address or host name of your secondary or backup SMTP
server.
Secondary SMTP Gateway Port
1–65535 (25*)
Enter the server port number of your secondary or backup SMTP server.
SMTP Timeout
5–30 (30*)
Set the time before the printer times out if the SMTP server does not respond.
Reply Address Specify a reply address for sending fax.
Use SSL/TLS
Disabled*
Negotiate
Required
Specify whether to send fax using an encrypted link.
Require Trusted Certificate
O
On*
Specify a trusted certificate when accessing the SMTP server.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 103
Menu item Description
SMTP Server Authentication
No authentication required*
Login / Plain
NTLM
CRAM‑MD5
Digest‑MD5
Kerberos 5
Set the authentication type for the SMTP server.
Device‑Initiated E‑mail
None*
Use Device SMTP Credentials
Specify whether credentials are required for device‑initiated e‑mail.
User‑Initiated E‑mail
None*
Use Device SMTP Credentials
Use Session User ID and
Password
Use Session E‑mail address
and Password
Prompt user
Specify whether credentials are required for user‑initiated e‑mail.
Use Active Directory Device
Credentials
O*
On
Enable user credentials and group destinations to connect to the SMTP server.
Device Userid Specify the user ID and password to connect to the SMTP server.
Device Password
Kerberos 5 REALM Specify the realm for the Kerberos 5 authentication protocol.
NTLM Domain Specify the domain name for the NTLM security protocol.
Disable "SMTP server not set
up" error
O*
On
Hide the “SMTP server not set up” error message.
Note: An asterisk (*) next to a value indicates the factory default setting.
Fax Server Scan Settings
Menu item Description
Image Format
TIFF (.tif)
PDF (.pdf)*
XPS (.xps)
Specify the file format for the scanned image.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 104
Menu item Description
Content Type
Te xt *
Te xt /P hoto
Photo
Graphics
Improve the output result based on the content of the original document.
Content Source
Black and White Laser
Color Laser*
Inkjet
Photo/Film
Magazine
Newspaper
Press
Other
Improve the output result based on the source of the original document.
Fax Resolution
Standard*
Fine
Super Fine
Ultra Fine
Set the fax resolution.
Sides
O*
Short Edge
Long Edge
Specify the orientation of the original document when scanning on both sides
of the document.
Darkness
1–9 (5*)
Set the darkness of the output.
Orientation
Portrait*
Landscape
Specify the orientation of text and graphics on the page.
Original Size
[List of paper sizes]
Set the paper size of the original document.
Notes:
• Mixed Sizes is the U.S. factory default setting. A4 is the international
factory default setting.
• This setting may vary depending on your printer model.
Use Multi‑Page TIFF
O
On*
Choose between single‑ and multiple‑page TIFF files.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 105
E-mail
E‑mail Setup
Menu item Description
Primary SMTP Gateway Type the IP address or host name of the primary SMTP server for
sending e-mail.
Primary SMTP Gateway Port
1–65535 (25*)
Enter the port number of the primary SMTP server.
Secondary SMTP Gateway Type the server IP address or host name of your secondary or
backup SMTP server.
Secondary SMTP Gateway Port
1–65535 (25*)
Enter the server port number of your secondary or backup SMTP
server.
SMTP Timeout
5–30 seconds (30*)
Set the time before the printer times out if the SMTP server does
not respond.
Reply Address Specify a reply address in the e‑mail.
Always use SMTP default Reply Address
On
O*
Always use the default reply address in the SMTP server.
Use SSL/TLS
Disabled*
Negotiate
Required
Specify whether to send e‑mail using an encrypted link.
Require Trusted Certificate
O
On*
Require a trusted certificate when accessing the SMTP server.
SMTP Server Authentication
No authentication required*
Login / Plain
NTLM
CRAM‑MD5
Digest‑MD5
Kerberos 5
Set the authentication type for the SMTP server.
Device‑Initiated E‑mail
None*
Use Device SMTP Credentials
Specify whether credentials are required for device‑initiated e‑mail.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 106
Menu item Description
User‑Initiated E‑mail
None*
Use Device SMTP Credentials
Use Session User ID and Password
Use Session E‑mail address and Password
Prompt user
Specify whether credentials are required for user‑initiated e‑mail.
Use Active Directory Device Credentials
O*
On
Specify whether credentials are required for user‑initiated e‑mail.
Device Userid Specify the user ID and password to connect to the SMTP server.
Device Password
Kerberos 5 REALM Specify the realm for the Kerberos 5 authentication protocol.
NTLM Domain Specify the domain name for the NTLM security protocol.
Note: An asterisk (*) next to a value indicates the factory default setting.
E‑mail Defaults
Menu item Description
Subject: Specify the e‑mail subject and message.
Message:
File Name Specify the filename for the scanned document.
Format
JPEG (.jpg)
PDF (.pdf)*
TIFF (.tif)
XPS (.xps)
Specify the file format of the scanned document.
PDF Settings
PDF Version (1.5*)
Archival Version (A‑1a*)
Highly Compressed (O*)
Secure (O*)
Archival (PDF/A) (O*)
Configure the PDF settings of the scanned document.
Notes:
• Archival Version and Archival (PDF/A) are supported only when PDF Version is
set to 1.4.
• Highly Compressed appears only when a hard disk is installed.
Content Type
Te xt
Te xt /P hoto *
Photo
Graphics
Improve the output result based on the content type of the original document.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 107
Menu item Description
Content Source
Black and White Laser
Color Laser*
Inkjet
Photo/Film
Magazine
Newspaper
Press
Other
Improve the output result based on the content source of the original document.
Color
Black and White
Gray
Color*
Auto
Set the printer to capture file content in color or in mono.
Resolution
75 dpi
150 dpi*
200 dpi
300 dpi
400 dpi
600 dpi
Set the resolution of the scanned image.
Darkness
1–9 (5*)
Adjust the darkness of the scanned image.
Orientation
Portrait*
Landscape
Specify the orientation of the original document.
Original Size
Mixed Sizes*
Set the paper size of the original document.
Sides
O*
Short Edge
Long Edge
Specify the orientation of the original document when scanning on both sides of the
document.
Note: An asterisk (*) next to a value indicates the factory default setting.
Advanced Imaging
Menu item Description
Color Balance
Cyan (0*)
Magenta (0*)
Ye l l ow ( 0 *)
Adjust the color intensity for cyan, magenta, and yellow.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 108
Menu item Description
Color Dropout
Color Dropout (None*)
Default Red Threshold (128*)
Default Green Threshold (128*)
Default Blue Threshold (128*)
Specify which color to drop during scanning, and adjust the dropout
setting for that color.
Auto Color Detect
Color Sensitivity (5*)
Area Sensitivity (5*)
E‑mail Bit Depth (1 bit*)
Minimum Scan Resolution (300 dpi*)
Configure the auto color detection setting.
JPEG Quality
Best for content*
5–95
Set the JPEG quality of the scanned image.
Contrast
Best for content*
0–5
Specify the contrast for the scanned image.
Background Removal
Background Detection (Content‑based*)
Level (0*)
Remove the background color or image noise from the original
document.
Notes:
• Content-based removes the background color from the original
document.
• Fixed removes image noise from a photo.
Mirror Image
O*
On
Create a mirror image of the original document.
Negative Image
O*
On
Create a negative image of the original document.
Shadow Detail
‑4 to 4 (0*)
Adjust the shadow detail in the scanned image.
Scan Edge to Edge
O*
On
Scan the original document from edge to edge.
Sharpness
1–5 (3*)
Adjust the sharpness in the scanned image.
Temperatur e
‑4 to 4 (0*)
Generate a bluer or redder output of the original document.
Blank Pages
Blank Page Removal (Do Not Remove*)
Blank Page Sensitivity (5*)
Set the sensitivity of scans in relation to blank pages in the original
document.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 109
Admin Controls
Menu item Description
Max E‑mail Size
0–65535 (0*)
Set the allowable file size for each e‑mail.
Size Error Message Specify an error message that the printer sends when an e‑mail exceeds
its allowable file size.
Note: You can type up to 1024 characters.
Limit Destinations Limit sending of e‑mail only to the specified list of domain name.
Note: Use a comma to separate each domain.
Send Me a Copy
Never appears*
On by Default
O by Default
Always On
Send a copy of the e‑mail to yourself.
Allow self e‑mails only
O*
On
Set the printer to send e‑mails to yourself only.
Use cc:/bcc:
O*
On
Enable carbon copy and blind carbon copy in e‑mail.
Use Multi‑Page TIFF
O
On*
Enable scanning of multiple TIFF images in one TIFF file.
TIFF Compression
JPEG
LZW*
Specify the compression type for TIFF files.
Tex t Defa ul t
5–95 (75*)
Set the text quality in the content being scanned.
Tex t/Photo Default
5–95 (75*)
Set the text and photo quality in the content being scanned.
Photo Default
5–95 (50*)
Set the photo quality of the content being scanned.
Adjust ADF Skew
O
On*
Set the printer to adjust the skewed images from documents that are
scanned from the ADF.
Transmission Log
Print log*
Do Not Print Log
Print Only For Error
Print a transmission log for e‑mail scans.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 110
Menu item Description
Log Paper Source
Tray [x] (1*)
Multipurpose Feeder
Specify the paper source for printing e‑mail logs.
Custom Job Scanning
O*
On
Set the printer to scan the first set of original documents using the
specified settings, and then scan the next set with the same or dierent
settings.
Note: This menu item appears only when a hard disk is installed.
Scan Preview
O
On*
Show a scan preview of the original document.
Note: This menu item appears only when a hard disk is installed.
Allow Save as Shortcut
O
On*
Save an e‑mail address as a shortcut.
E‑mail Images Sent As
Attachment*
Web Link
Specify how to send the images that are included in the e‑mail.
Reset E-mail Information After Sending
O
On*
Reset the To, Subject, Message, and Filename fields to their default
values after sending an e‑mail.
Note: An asterisk (*) next to a value indicates the factory default setting.
Web Link Setup
Menu item Description
Server Specify the credentials of the server that is hosting the images that are included
in the e-mail.
Login
Password
Path
File Name
Web Link
Understanding the printer menus 111
FTP
FTP Defaults
Menu item Description
Format
JPEG (.jpg)
PDF (.pdf)*
TIFF (.tif)
XPS (.xps)
Specify the file format for the scanned image.
PDF Settings
PDF Version (1.5*)
Archival Version (A‑1a*)
Highly Compressed (O*)
Secure (O*)
Archival (PDF/A)
(O*)
Configure the PDF settings for the scanned image.
Note: Highly Compressed appears only when a hard disk is installed.
Content Type
Te xt
Te xt /P hoto *
Graphics
Photo
Improve the output result based on the content type of the original document.
Content Source
Black and White Laser
Color Laser*
Inkjet
Photo/Film
Magazine
Newspaper
Press
Other
Improve the output result based on the content source of the original document.
Color
Black and White
Gray
Color*
Auto
Set the printer to capture file content in color or in mono.
Resolution
75 dpi
150 dpi*
200 dpi
300 dpi
400 dpi
600 dpi
Set the resolution of the scanned image.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 112
Menu item Description
Darkness
1–9 (5*)
Adjust the darkness of the scanned image.
Orientation
Portrait*
Landscape
Specify the orientation of the original document.
Original Size
Mixed Sizes*
Set the paper size of the original document.
Sides
O*
Long Edge
Short Edge
Specify the orientation when scanning on both sides of the document.
File Name Specify the file name of the scanned image.
Note: An asterisk (*) next to a value indicates the factory default setting.
Advanced Imaging
Menu item Description
Color Balance
Cyan (0*)
Magenta (0*)
Ye l l ow ( 0 *)
Adjust the color intensity for cyan, magenta, and yellow.
Color Dropout
Color Dropout (None*)
Default Red Threshold (128*)
Default Green Threshold (128*)
Default Blue Threshold (128*)
Specify which color to drop during scanning, and adjust the dropout
setting for that color.
Auto Color Detect
Color Sensitivity (5*)
Area Sensitivity (5*)
FTP Bit Depth (1 bit*)
Minimum Scan Resolution (300 dpi*)
Configure the auto color detection setting.
JPEG Quality
Best for content*
5–95
Set the JPEG quality of the scanned image.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 113
Menu item Description
Contrast
Best for content*
0
1
2
3
4
5
Specify the contrast for the scanned image.
Background Removal
Background Detection (Content‑based*)
Level (0*)
Remove the background color or image noise from the original
document.
Notes:
• Content-based removes the background color from the original
document .
• Fixed removes image noise from a photo.
Mirror Image
O*
On
Create a mirror image of the original document.
Negative Image
O*
On
Create a negative image of the original document.
Shadow Detail
‑4 to 4 (0*)
Adjust the shadow detail in the scanned image.
Scan Edge to Edge
O*
On
Allow edge‑to‑edge scanning of the original document.
Sharpness
1–5 (3*)
Adjust the sharpness in the scanned image.
Temperatur e
‑4 to 4 (0*)
Generate a bluer or redder output of the original document.
Blank Pages
Blank Page Removal (Do Not Remove*)
Blank Page Sensitivity (5*)
Set the sensitivity of scans in relation to blank pages in the original
document.
Note: An asterisk (*) next to a value indicates the factory default setting.
Admin Controls
Menu item Description
Tex t Defa ul t
5–95 (75*)
Set the quality of text on the scanned image.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 114
Menu item Description
Tex t/Photo Default
5–95 (75*)
Set the quality of text and photo on the scanned image.
Photo Default
5–95 (50*)
Set the quality of photo on the scanned image.
Use Multi‑Page TIFF
On*
O
Enable scanning of multiple TIFF images in one TIFF file.
TIFF Compression
LZW*
JPEG
Specify the compression type for TIFF files.
Transmission Log
Print Log*
Do Not Print Log
Print Only For Error
Print a transmission log for FTP scans.
Log Paper Source
Tray [x] (1*)
Multipurpose Feeder
Specify the paper source for printing FTP logs.
Custom Job Scanning
O*
On
Set the printer to scan the first set of original documents using the specified
settings, and then scan the next set with the same or dierent settings.
Note: This menu item appears only when a hard disk is installed.
Scan Preview
O*
On
Show a preview of the original document.
Note: This menu item appears only when a hard disk is installed.
Allow Save as Shortcut
O
On*
Save an FTP address as a shortcut.
Adjust ADF Skew
O*
On
Set the printer to adjust the skewed images from documents that are scanned
from the ADF.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 115
USB Drive
Flash Drive Scan
Menu item Description
Format
JPEG (.jpg)
PDF (.pdf)*
TIFF (.tif)
XPS (.xps)
Specify the file format for the scanned image.
PDF Settings
PDF Version (1.5*)
Archival Version (A‑1a*)
Highly Compressed (O*)
Secure (O*)
Archival (PDF/A)
(O*)
Configure the PDF settings of the scanned image.
Notes:
• Archival Version and Archival (PDF/A) are supported only when PDF Version is
set to 1.4.
• Highly Compressed appears only when a hard disk is installed.
Content Type
Te xt
Te xt /P hoto *
Graphics
Photo
Improve the output result based on the content type of the original document.
Content Source
Black and White Laser
Color Laser*
Inkjet
Photo/Film
Magazine
Newspaper
Press
Other
Improve the output result based on the content source of the original document.
Color
Black and White
Gray
Color*
Auto
Set the printer to capture file content in color or in mono.
Resolution
75 dpi
150 dpi*
200 dpi
300 dpi
400 dpi
600 dpi
Set the resolution of the scanned image.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 116
Menu item Description
Darkness
1–9 (5*)
Adjust the darkness of the scanned image.
Orientation
Portrait*
Landscape
Specify the orientation of the original document.
Original Size
Mixed Sizes*
Set the paper size of the original document.
Sides
O*
Long edge
Short edge
Specify the orientation of the original document when scanning on both sides of the
document.
File Name Specify the file name of the scanned image.
Note: An asterisk (*) next to a value indicates the factory default setting.
Advanced Imaging
Menu item Description
Color Balance
Cyan (0*)
Magenta (0*)
Ye l l ow ( 0 *)
Adjust the color intensity for cyan, magenta, and yellow.
Color Dropout
Color Dropout (None*)
Default Red Threshold (128*)
Default Green Threshold (128*)
Default Blue Threshold (128*)
Specify which color to drop during scanning, and adjust the dropout
setting for that color.
Auto Color Detect
Color Sensitivity (5*)
Area Sensitivity (5*)
Scan Bit Depth (1 bit*)
Minimum Scan Resolution (300 dpi*)
Configure the auto color detection setting.
JPEG Quality
Best for content*
5–95
Set the JPEG quality of the scanned image.
Contrast
Best for content*
0–5
Specify the contrast for the scanned image.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 117
Menu item Description
Background Removal
Background Detection (Content‑based*)
Level (0*)
Remove the background color or image noise from the original
document.
Notes:
• Content-based removes the background color from the original
document.
• Fixed removes image noise from a photo.
Mirror Image
O*
On
Create a mirror image of the original document.
Negative Image
O*
On
Create a negative image of the original document.
Shadow Detail
‑4 to 4 (0*)
Adjust the shadow detail in the scanned image.
Scan Edge to Edge
O*
On
Scan the original document from edge to edge.
Sharpness
1–5 (3*)
Adjust the sharpness in the scanned image.
Temperatur e
‑4 to 4 (0*)
Generate a bluer or redder output of the original document.
Blank Pages
Blank Page Removal (Do Not Remove*)
Blank Page Sensitivity (5*)
Set the sensitivity of scans in relation to blank pages in the original
document.
Note: An asterisk (*) next to a value indicates the factory default setting.
Admin Controls
Menu item Description
Tex t Defa ul t
5–95 (75*)
Set the quality of text on the scanned image.
Tex t/Photo Default
5–95 (75*)
Set the quality of text and photo on the scanned image.
Photo Default
5–95 (50*)
Set the quality of a photo on the scanned image.
Use Multi‑Page TIFF
O
On*
Enable scanning of multiple TIFF images in one TIFF file.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 118
Menu item Description
TIFF Compression
LZW*
JPEG
Specify the compression type for TIFF files.
Custom Job Scanning
O*
On
Set the printer to scan the first set of original documents using the specified
settings, and then scan the next set with the same or dierent settings.
Note: This menu item appears only when a hard disk is installed.
Scan Preview
O*
On
Show a scan preview of the original document.
Note: This menu item appears only when a hard disk is installed.
Adjust ADF Skew
O*
On
Set the printer to adjust the skewed images from documents that are scanned
from the ADF.
Note: An asterisk (*) next to a value indicates the factory default setting.
Flash Drive Print
Menu item Description
Number of Copies
1–9999 (1*)
Set the number of copies.
Paper Source
Tray [x] (1*)
Multipurpose Feeder
Manual Paper
Manual Envelope
Set the paper source for the print job.
Color
O
On*
Print a flash drive file in color.
Collate
(1,1,1) (2,2,2)
(1,2,3) (1,2,3)*
Keep the pages of a print job stacked in sequence, particularly when printing multiple
copies of the job.
Sides
1‑Sided*
2‑Sided
Specify whether to print on one side or both sides of the paper.
Flip Style
Long Edge*
Short Edge
Determine which side of the paper is bound when performing two‑sided printing.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 119
Menu item Description
Pages per Side
O*
2 pages per side
3 pages per side
4 pages per side
6 pages per side
9 pages per side
12 pages per side
16 pages per side
Print multiple page images on one side of a sheet of paper.
Pages per Side Ordering
Horizontal*
Reverse Horizontal
Reverse Vertical
Vertical
Specify the positioning of multiple page images when using Pages per Side menu.
Pages per Side Orientation
Auto*
Landscape
Portrait
Specify the orientation of multiple page images when using Pages per Side menu.
Pages per Side Border
None*
Solid
Print a border around each page image when using Pages per Side menu.
Separator Sheets
O*
Between Copies
Between Jobs
Between Pages
Insert blank separator sheets when printing.
Separator Sheet Source
Tray [x] (1*)
Multipurpose Feeder
Specify the paper source for the separator sheet.
Blank Pages
Do Not Print*
Print
Print blank pages in a print job.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 120
Network/Ports
Network Overview
Menu item Description
Active Adapter
Auto*
Standard Network
Wireless
Specify the type of the network connection.
Note: Wireless is available only in printers connected to a wireless network.
Network Status Show the connectivity status of the printer network.
Display Network Status on
Printer
O
On*
Show the network status on the display.
Speed, Duplex Show the speed of the currently active network card.
IPv4 Show the IPv4 address.
All IPv6 Addresses Show all IPv6 addresses.
Reset Print Server Reset all active network connections to the printer.
Note: This setting removes all network
configuration
settings.
Network Job Timeout
O
On* (90 seconds)
Set the time before the printer cancels a network print job.
Banner Page
O*
On
Print a banner page.
Scan to PC Port Range Specify a valid port range for printers that are behind a port blocking firewall.
Enable Network Connections
O
On*
Enable the printer to connect to a network.
Enable LLDP
O*
On
Enable Link Layer Discovery Protocol (LLDP) in the printer.
Note: An asterisk (*) next to a value indicates the factory default setting.
Wireless
Note: This menu is available only in printers connected to a Wi‑Fi network or printers that have a wireless
network adapter.
Understanding the printer menus 121
Menu item Description
Setup Using Mobile App Configure the wireless connection using Lexmark
Mobile Assistant.
Setup On Printer Panel
Choose Network
Add Wi‑Fi Network
Network Name
Network Mode (Infrastructure*)
Wireless Security Mode (Disabled*)
Configure the wireless connection using the control
panel.
Wi‑Fi Protected Setup
Start Push Button Method
Start PIN Method
Establish a Wi‑Fi network and enable network security.
Enable Wi‑Fi Direct
On
O*
Enable Wi-Fi Direct‑capable devices to connect to the
printer.
Compatibility
802.11b/g/n (2.4GHz)
802.11a/b/g/n/ac (2.4GHz/5GHz)*
802.11a/n/ac (5GHz)
Specify the standard for the Wi‑Fi network.
Wireless Security Mode
Disabled*
WEP
WPA2/WPA-Personal
WPA2-Personal
802.1x - RADIUS
Set the security mode for connecting the printer to Wi‑Fi
devices.
IPv4
Enable DHCP (On*)
Set Static IP Address
Configure the IPv4 settings.
IPv6
Enable IPv6 (On*)
Enable DHCPv6
(O*)
Stateless Address Autoconfiguration (On*)
DNS Server Address
Manually Assigned IPv6 Address
Manually Assigned IPv6 Router
Address Prefix (64*)
All IPv6 Addresses
All IPv6 Router Addresses
Configure the IPv6 settings.
Network Address Specify the network address.
Understanding the printer menus 122
Menu item Description
PCL SmartSwitch
O
On*
Set the printer to switch automatically to PCL emulation
when a print job requires it, regardless of the default
printer language.
Note: When this setting is disabled, the printer does
not examine incoming data and uses the default printer
language specified in the Setup menu.
PS SmartSwitch
O
On*
Set the printer to switch automatically to PostScript
emulation when a print job requires it, regardless of the
default printer language.
Note: When this setting is disabled, the printer does
not examine incoming data and uses the default printer
language specified in the Setup menu.
Job Buering
O*
On
Temporarily store print jobs on the hard disk before
printing.
Note: This menu item appears only when a hard disk is
installed.
Mac Binary PS
Auto*
On
O
Set the printer to process Macintosh binary PostScript
print jobs.
Notes:
• On processes raw binary PostScript print jobs.
• O filters print jobs using the standard protocol.
Ethernet
Menu item Description
Network Speed Show the speed of the active network adapter.
IPv4
Enable DHCP (On*)
Set Static IP Address
Configure the IPv4 settings.
IPv6
Enable IPv6 (On*)
Enable DHCPv6
(O*)
Stateless Address Autoconfiguration (On*)
DNS Server Address
Manually Assigned IPv6 Address
Manually Assigned IPv6 Router
Address
Prefix
(64*)
All IPv6 Addresses
All IPv6 Router Addresses
Configure the IPv6 settings.
Network Address
UAA
LAA
Specify the network address.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 123
Menu item Description
PCL SmartSwitch
O
On*
Set the printer to switch automatically to PCL emulation when a print
job requires it, regardless of the default printer language.
Note: When this setting is disabled, the printer does not examine
incoming data and uses the default printer language specified in
the Setup menu.
PS SmartSwitch
O
On*
Set the printer to switch automatically to PostScript emulation when
a print job requires it, regardless of the default printer language.
Note: When this setting is disabled, the printer does not examine
incoming data and uses the default printer language specified in
the Setup menu.
Job Buering
O*
On
Temporarily store jobs on the hard disk before printing.
Note: This menu item appears only when a hard disk is installed.
Mac Binary PS
Auto*
On
O
Set the printer to process Macintosh binary PostScript print jobs.
Notes:
• Auto processes print jobs from computers using either
Windows or Macintosh operating systems.
•
O
filters
PostScript print jobs using the standard protocol.
Energy Ecient Ethernet
On
O
Auto*
Reduce power consumption when the printer does not receive data
from the Ethernet network.
Note: An asterisk (*) next to a value indicates the factory default setting.
TCP/IP
Note: This menu appears only in network printers or printers attached to print servers.
Menu item Description
Set Hostname Set the current TCP/IP host name.
Domain Name Set the domain name.
Allow DHCP/BOOTP to update
NTP server
On*
O
Allow the DHCP and BOOTP clients to update the NTP settings of the printer.
Zero Configuration Name Specify a service name for the zero configuration network.
Enable Auto IP
O*
On
Assign an IP address automatically.
DNS Server Address Specify the current Domain Name System (DNS) server address.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 124
Menu item Description
Backup DNS Address Specify the backup DNS server addresses.
Backup DNS Address 2
Backup DNS Address 3
Domain Search Order Specify a list of domain names to locate the printer and its resources that reside
in dierent domains on the network.
Enable DDNS
O*
On
Update the Dynamic DNS settings.
DDNS TTL Specify the current DDNS settings.
Default TTL
DDNS Refresh Time
Enable mDNS
O
On*
Update the multicast DNS settings.
WINS Server Address Specify a server address for Windows Internet Name Service (WINS).
Enable BOOTP
O*
On
Allow the BOOTP to assign a printer IP address.
Restricted Server List Specify the IP addresses that are allowed to communicate with the printer over
TCP/IP.
Notes:
• Use a comma to separate each IP address.
• You can add up to 50 IP addresses.
Restricted Server List Options
Block All Ports*
Block Printing Only
Block Printing and HTTP Only
Specify the access option for IP addresses that are not in the list.
MTU
256–1500 Ethernet (1500*)
Specify a maximum transmission unit (MTU) parameter for the TCP connections.
Raw Print Port
1–65535 (9100*)
Specify a raw port number for printers connected on a network.
Outbound Trac Maximum
Speed
O*
On
Set the maximum transfer rate of the printer.
Note: When enabled, the option for this setting is 100–1000000
Kilobits/second.
Enable TLSv1.0
O
On*
Enable the TLSv1.0 protocol.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 125
Menu item Description
Enable TLSv1.1
O
On*
Enable the TLSv1.1 protocol.
SSL Cipher List Specify the cipher algorithms to use for the SSL or the TLS connections.
Note: An asterisk (*) next to a value indicates the factory default setting.
SNMP
Note: This menu appears only in network printers or printers that are attached to print servers.
Menu item Description
SNMP Versions 1 and 2c
Enabled
O
On*
Allow SNMP Set
O
On*
Enable PPM MIB
O
On*
SNMP Community
Configure Simple Network Management Protocol (SNMP) versions 1
and 2c to install print drivers and applications.
SNMP Version 3
Enabled
O
On*
Set Read/Write Credentials
User Name
Password
Set Read‑only Credentials
User Name
Password
Authentication Hash
MD5
SHA1*
Minimum Authentication Level
No Authentication, No Privacy
Authentication, No Privacy
Authentication, Privacy*
Privacy Algorithm
DES
AES‑128*
Configure SNMP version 3 to install and update the printer security.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 126
IPSec
Note: This menu appears only in network printers or printers that are attached to print servers.
Menu item Description
Enable IPSec
O*
On
Enable Internet Protocol Security (IPSec).
Base Configuration
Default*
Compatibility
Secure
Set the IPSec base configuration.
Note: This menu item appears only when Enable IPSec is set to
On.
DH (Die‑Hellman) Group Proposal
modp2048 (14)*
modp3072 (15)
modp4096 (16)
modp6144 (17)
Set the IPSec base configuration.
Note: This menu item appears only when Base
Configuration
is set
to Compatibility.
Proposed Encryption Method
3DES
AES*
Set the encryption method.
Note: This menu item appears only when Base Configuration is set
to Compatibility.
Proposed Authentication Method
SHA1
SHA256*
SHA512
Set the authentication method.
Note: This menu item appears only when Base Configuration is set
to Compatibility.
IKE SA Lifetime (Hours)
1
2
4
8
24*
Specify the IKE SA expiry period.
Note: This menu item appears only when Base
Configuration
is set
to Secure.
IPSec SA Lifetime (Hours)
1
2
4
8*
24
Specify the IPSec SA expiry period.
Note: This menu item appears only when Base Configuration is set
to Secure.
IPSec Device Certificate Specify an IPSec certificate.
Note: This menu item appears only when Enable IPSec is set to
On.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 127
Menu item Description
Pre‑Shared Key Authenticated
Connections
Host [x]
Configure the authenticated connections of the printer.
Note: These menu items appear only when Enable IPSec is set to
On.
Certificate Authenticated Connections
Host [x] Address[/subnet]
Note: An asterisk (*) next to a value indicates the factory default setting.
802.1x
Note: This menu appears only in network printers or printers that are attached to print servers.
Menu item Description
Active
O*
On
Let the printer join networks that require authentication before
allowing access.
Note: An asterisk (*) next to a value indicates the factory default setting.
LPD Configuration
Note: This menu appears only in network printers or printers that are attached to print servers.
Menu item Description
LPD Timeout
0–65535 seconds (90*)
Set the time‑out value to stop the Line Printer Daemon (LPD) server
from waiting indefinitely for hung or invalid print jobs.
LPD Banner Page
O*
On
Print a banner page for all LPD print jobs.
Note: A banner page is the first page of a print job used as a
separator of print jobs and to identify the originator of the print job
request.
LPD Trailer Page
O*
On
Print a trailer page for all LPD print jobs.
Note: A trailer page is the last page of a print job.
LPD Carriage Return Conversion
O*
On
Enable carriage return conversion.
Note: Carriage return is a mechanism that commands the printer to
move the position of the cursor to the first position on the same
line.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 128
HTTP/FTP Settings
Menu item Description
Enable HTTP Server
O
On*
Access the Embedded Web Server to monitor and manage the printer.
Enable HTTPS
O
On*
Enable Hypertext Transfer Protocol Secure (HTTPS) to encrypt data transferring
to and from the print server.
Force HTTPS Connections
On
O*
Force the printer to use HTTPS connections.
Enable FTP/TFTP
O
On*
Send files using FTP/TFTP.
Local Domains Specify domain names for HTTP and FTP servers.
HTTP Proxy IP Address Configure the HTTP and FTP server settings.
FTP Proxy IP Address
HTTP Default IP Port
HTTPS Device Certificate
FTP Default IP Port
Timeout for HTTP/FTP
Requests
1–299 (30*)
Specify the amount of time before the server connection stops.
Retries for HTTP/FTP Requests
1–299 (3*)
Set the number of retries to connect to the HTTP/FTP server.
Note: An asterisk (*) next to a value indicates the factory default setting.
ThinPrint
Menu item Description
Enable ThinPrint
O*
On
Print using ThinPrint.
Port Number
4000–4999 (4000*)
Set the port number for the ThinPrint server.
Bandwidth (bits/sec)
100–1000000 (0*)
Set the speed to transmit data in a ThinPrint environment.
Packet Size (kbytes)
0–64000 (0*)
Set the packet size for data transmission.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 129
USB
Menu item Description
PCL SmartSwitch
O
On*
Set the printer to switch to PCL emulation when a print job received through a USB port requires
it, regardless of the default printer language.
Note: When this setting is disabled, the printer does not examine incoming data and uses the
default printer language specified in the Setup menu.
PS SmartSwitch
O
On*
Set the printer to switch to PostScript emulation when a print job received through a USB port
requires it, regardless of the default printer language.
Note: When this setting is disabled, the printer does not examine incoming data and uses the
default printer language specified in the Setup menu.
Job Buering
O*
On
Temporarily store jobs on the hard disk before printing.
Note: This menu item appears only when a hard disk is installed.
Mac Binary PS
Auto*
On
O
Set the printer to process Macintosh binary PostScript print jobs.
Notes:
• Auto processes print jobs from computers using either Windows or Macintosh operating
systems.
•
O
filters
PostScript print jobs using the standard protocol.
Enable USB Port
O
On*
Enable the front USB drive port.
Note: An asterisk (*) next to a value indicates the factory default setting.
Restrict external network access
Menu item Description
Restrict external network
access
O*
On
Restrict access to network sites.
External network address Specify the network addresses with restricted access.
E‑mail address for notification Specify an e‑mail address to send a notification of logged events.
Ping frequency
1–300 (10*)
Specify the network query interval in seconds.
Subject Specify the subject and message of the notification e‑mail.
Message
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 130
Google Cloud Print
Menu item Description
Registration
Register
Register the printer to the Google Cloud Print server.
Options
Enable Google Cloud Print
O
On*
Print directly from your Google account.
Options
Enable Local Discovery
O
On*
Allow the registered user and other users on the same subnet to
send jobs to the printer locally.
Options
Enable SSL Peer
Verification
O
On*
Verify authenticity of the peer certificate to connect to your Google
account.
Options
Always Print As Image
O*
On
Set the printer to process PDF files as an image for faster printing.
Note: An asterisk (*) next to a value indicates the factory default setting.
Wi‑Fi Direct
Note: This menu appears only when a direct Wi‑Fi network is the active network.
Menu item Description
SSID Specify the service set identifier (SSID) of the Wi‑Fi network.
Preferred Channel Number
Auto
1–11 (6*)
Show the PSK on the Network Setup Page.
Set PSK Set the preshared key (PSK) to authenticate and validate users on a Wi‑Fi
connection.
Show PSK on Setup Page
O
On*
Show the PSK on the Network Setup Page.
Group Owner IP Address Specify the IP address of the group owner.
Auto‑Accept Push Button
Requests
O*
On
Accept requests to connect to the network automatically.
Note: Accepting clients automatically is not secure.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 131
Security
Login Methods
Manage Permissions
Menu item Description
Function Access
Access Address Book in Apps
Modify Address Book
Manage Shortcuts
Create Profiles
Manage Bookmarks
Flash Drive Print
Flash Drive Color Printing
Flash Drive Scan
Copy Function
Copy Color Printing
Color Dropout
E‑mail Function
Fax Function
FTP Function
Release Held Faxes
Held Jobs Access
Use Profiles
Cancel Jobs at the Device
Change Language
Internet Printing Protocol (IPP)
Initiate Scans Remotely
B/W Print
Color Print
Network Folder ‑ Print
Network Folder ‑ Color Print
Network Folder ‑ Scan
Hard Disk ‑ Print
Hard Disk ‑ Color Print
Hard Disk ‑ Scan
Control access to the printer functions.
Note: Some menu items appear only when a hard disk is installed.
Understanding the printer menus 132
Menu item Description
Administrative Menus
Security Menu
Network/Ports Menu
Paper Menu
Reports Menu
Function
Configuration
Menus
Supplies Menu
Option Card Menu
SE Menu
Device Menu
Control access to the printer menu settings.
Device Management
Remote Management
Firmware Updates
Apps Configuration
Operator Panel Lock
Import / Export All Settings
Out of Service Erase
Control access to the printer management options.
Apps
New Apps
Card Copy
Scan Center
Scan Center Custom [x]
Forms and Favorites
Control access to printer applications.
Local Accounts
Menu item Description
Manage Groups/Permissions Show a list of all saved groups in the printer.
Add User
User Name/Password
User Name
Password
PIN
Create local accounts and specify their access to the printer functions,
administrative menus, printer management options, and applications.
Default Login Methods
Note: This menu appears only when you configure the settings in the Local Accounts menu.
Understanding the printer menus 133
Menu item Description
Control Panel
User Name/Password
User Name
Password
PIN
Specify the default login method to access the control panel.
Browser
User Name/Password
User Name
Password
PIN
Specify the default login method to access the browser.
Schedule USB Devices
Menu item Description
Schedules
Add New Schedule
Schedule access to the front USB port.
Security Audit Log
Menu item Description
Enable Audit
O*
On
Record the events in the secure audit log and remote syslog.
Enable Remote Syslog
O*
On
Send audit logs to a remote server.
Remote Syslog Server Specify the remote syslog server.
Remote Syslog Port
1–65535 (514*)
Specify the remote syslog port.
Remote Syslog Method
Normal UDP*
Stunnel
Specify a syslog method to transmit logged events to a remote server.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 134
Menu item Description
Remote Syslog Facility
0 ‑ Kernel Messages
1 ‑ User‑Level Messages
2 ‑ Mail System
3 ‑ System Daemons
4 ‑ Security/Authorization
Messages*
5 ‑ Messages Generated
Internally by Syslogs
6 ‑ Line Printer Subsystem
7 ‑ Network News Subsystem
8 ‑ UUCP Subsystem
9 ‑ Clock Daemon
10 ‑ Security/Authorization
Messages
11 ‑ FTP Daemon
12 ‑ NTP Subsystem
13 ‑ Log Audit
14 ‑ Log Alert
15 ‑ Clock Daemon
16 ‑ Local Use 0 (local0)
17‑ Local Use 1 (local1)
18 ‑ Local Use 2 (local2)
19 ‑ Local Use 3 (local3)
20 ‑ Local Use 4 (local4)
21 ‑ Local Use 5 (local5)
22 ‑ Local Use 6 (local6)
23 ‑ Local Use 7 (local7)
Specify a facility code that the printer uses when sending log events to a remote
server.
Severity of Events to Log
0 ‑ Emergency
1 ‑ Alert
2 ‑ Critical
3 ‑ Error
4 ‑ Warning*
5 ‑ Notice
6 ‑ Informational
7 ‑ Debug
Specify the priority level cuto for logging messages and events.
Remote Syslog Non‑Logged
Events
O*
On
Send all events, regardless of severity level, to the remote server.
Admin’s E‑mail Address Send e‑mail notification of logged events to the administrator.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 135
Menu item Description
E‑mail Log Cleared Alert
O*
On
Send e‑mail notification to the administrator when a log entry is deleted.
E‑mail Log Wrapped Alert
O*
On
Send e‑mail notification to the administrator when the log becomes full and
begins to overwrite the oldest entries.
Log Full Behavior
Wrap Over Older Entries*
E‑mail Log Then Delete All
Entries
Resolve log storage issues when the log fills its allotted memory.
E‑mail % Full Alert
O*
On
Send e‑mail notification to the administrator when the log fills its allotted
memory.
% Full Alert Level
1–99 (90*)
E‑mail Log Exported Alert
O*
On
Send e‑mail notification to the administrator when a log is exported.
E‑mail Log Settings Changed
Alert
O*
On
Send e‑mail notification to the administrator when Enable Audit is set.
Log Line Endings
LF (\n)*
CR (\r)
CRLF (\r\n)
Specify how the log file terminates the end of each line.
Digitally Sign Exports
O*
On
Add a digital signature to each exported log file.
Clear Log Delete all audit logs.
Export Log
Syslog (RFC 5424)
Syslog (RFC 3164)
CSV
Export a security log to a flash drive.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 136
Login Restrictions
Menu item Description
Login failures
1–10 (3*)
Specify the number of failed login attempts before the user gets locked out.
Failure time frame
1–60 minutes (5*)
Specify the time frame between failed login attempts before the user gets locked out.
Lockout time
1–60 minutes (5*)
Specify the lockout duration.
Web Login Timeout
1–120 minutes (10*)
Specify the delay for a remote login before the user is logged o automatically.
Note: An asterisk (*) next to a value indicates the factory default setting.
Confidential Print Setup
Menu item Description
Max Invalid PIN
2–10
Set the number of times an invalid PIN can be entered.
Notes:
• A value of zero turns o this setting.
• When the limit is reached, the print jobs for that user name and PIN are
deleted.
Confidential Job Expiration
O*
1 Hour
4 Hours
24 Hours
1 Week
Set the expiration time for confidential print jobs.
Notes:
• If this menu item is changed while confidential print jobs reside in the printer
memory or hard disk, then the expiration time for those print jobs does not
change to the new default value.
• If the printer is turned o, then all confidential jobs held in the printer memory
are deleted.
Repeat Job Expiration
O*
1 Hour
4 Hours
24 Hours
1 Week
Set the expiration time for a print job that you want to repeat.
Verify Job Expiration
O*
1 Hour
4 Hours
24 Hours
1 Week
Set the expiration time that the printer prints a copy for the user to examine its quality,
before printing the remaining copies.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 137
Menu item Description
Reserve Job Expiration
O*
1 Hour
4 Hours
24 Hours
1 Week
Set the expiration time that the printer stores print jobs for printing later.
Require All Jobs to be Held
O*
On
Set the printer to hold all print jobs.
Keep duplicate documents
O*
On
Set the printer to print other documents with the same file name without overwriting
any of the print jobs.
Note: An asterisk (*) next to a value indicates the factory default setting.
Disk Encryption
Note: This menu appears only when a hard disk is installed.
Menu item Description
Status
Enabled
Disabled
Enable disk encryption.
Start encryption
Erase Temporary Data Files
Menu item Description
Stored in onboard memory
O*
On
Delete all files stored on the printer memory.
Stored on hard disk
1 Pass Erase*
3 Pass Erase
7 Pass Erase
Delete all files stored on the printer hard disk.
Note: This menu item appears only when a printer hard disk is installed.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 138
Solutions LDAP Settings
Menu item Description
Follow LDAP Referrals
O*
On
Search the dierent servers in the domain for the logged-in user account.
LDAP Certificate Verification
Ye s
No*
Enable verification of LDAP certificates.
Miscellaneous
Menu item Description
Protected Features
Show*
Hide
Show all the features that Function Access Control (FAC) protects regardless
of the security permission that the user has.
Note: Hide displays only FAC‑protected features that the user has access.
Print Permission
O*
On
Let the user log in before printing.
Default Print Permission Login
User Name/Password*
User Name
Set the default login for Print Permission.
Security Reset Jumper
Enable “Guest” access*
No Eect
Specify user access to the printer.
Notes:
• The jumper is located beside a lock icon on the controller board.
• Enable “Guest” access provides anyone access to all aspects of the
printer.
• No Eect may make access to the printer impossible when the required
security information is unavailable.
Minimum Password Length
0–32
Specify the password length.
Note: An asterisk (*) next to a value indicates the factory default setting.
Reports
Menu Settings Page
Menu item Description
Menu Settings Page Print a report that contains the printer menus.
Understanding the printer menus 139
Device
Menu item Description
Device Information Print a report that contains information about the printer.
Device Statistics Print a report about printer usage and supply status.
Profile List Print a list of profiles that are stored in the printer.
Asset Report Print a report that contains the printer serial number and model name.
Print
Menu item Description
Print Fonts
PCL Fonts
PS Fonts
Print samples and information about the fonts that are available in each printer
language.
Print Directory Print the resources that are stored in the flash drive or hard disk.
Note: This menu item appears only when a flash drive or hard disk is
installed.
Shortcuts
Menu item Description
All Shortcuts Print a report that lists the shortcuts that are stored in the printer.
Fax Shortcuts
Copy Shortcuts
E‑mail Shortcuts
FTP Shortcuts
Network Folder Shortcuts
Fax
Menu item Description
Fax Job Log Print a report about the last 200 completed fax jobs.
Note: This menu item appears only when Enable Job Log is set to On.
Fax Call Log Print a report about the last 100 attempted, received, and blocked calls.
Note: This menu item appears only when Enable Job Log is set to On.
Understanding the printer menus 140
Network
Menu item Description
Network Setup Page Print a page that shows the configured network and wireless settings on the
printer.
Note: This menu item appears only in network printers or printers connected
to print servers.
Wi‑Fi Direct Connected Clients Print a page that shows the list of devices that are connected to the printer using
Wi‑Fi Direct.
Note: This menu item appears only when Enable Wi‑Fi Direct is set to On.
Help
Menu item Description
Print All Guides Prints all the guides
Color Quality Guide Provides information about solving color quality issues
Connection Guide Provides information about connecting the printer locally (USB) or to a network
Copy Guide Provides information about making a copy and configuring the settings
E‑mail Guide Provides information about sending an e‑mail and configuring the settings
Fax Guide Provides information about sending a fax and configuring the settings
Information Guide Provides information about the printer
Media Guide Provides information about loading paper and specialty media
Moving Guide Provides information about moving, locating, or shipping the printer
Print Quality Guide Provides information about solving print quality issues
Scan Guide Provides information about scanning a document and configuring the settings
Supplies Guide Provides information about ordering supplies
Troubleshooting
Menu item Description
Print Quality Test Pages Print sample pages to identify and correct print quality defects.
Cleaning the Scanner Print instructions on how to clean the scanner.
Printing the Menu Settings Page
From the home screen, touch Settings > Reports > Menu Settings Page.
Understanding the printer menus 141
Securing the printer
Erasing printer memory
To erase volatile memory or buered data in your printer, turn o the printer.
To era s e n o n ‑volatile memory or individual settings, device and network settings, security settings, and
embedded solutions, do the following:
1 From the home screen, touch Settings > Device > Maintenance > Out of Service Erase.
2 Select the Sanitize all information on nonvolatile memory check box, and then touch ERASE.
3 Follow the instructions on the display.
Erasing printer hard disk memory
1 From the home screen, touch Settings > Device > Maintenance > Out of Service Erase.
2 Select the Sanitize all information on hard disk check box, and then touch ERASE.
3 Select a method to erase data.
4 Start the operation.
Note: This process can take from several minutes to more than an hour, making the printer unavailable for
other tasks.
Encrypting the printer hard disk
This process erases all contents in the hard disk. If necessary, back up important data from the printer before
starting the encryption.
1 From the home screen, touch Settings > Security > Disk Encryption > Start encryption.
2 Follow the instructions on the display.
Notes:
• To avoid loss of data, do not turn o the printer during the encryption process.
• This process can take from several minutes to more than an hour, making the printer unavailable for
other tasks.
• After encryption, the printer automatically restarts.
Restoring factory default settings
1 From the home screen, touch Settings > Device > Restore Factory Defaults.
2 To uc h Restore Settings > select the settings that you want to restore > RESTORE.
3 Start the operation.
Securing the printer 142
Statement of Volatility
Type of memory Description
Volatile memory The printer uses standard random access memory (RAM)
to buer temporarily user data during simple print and
copy jobs.
Non-volatile memory The printer may use two forms of non-volatile memory:
EEPROM and NAND (flash memory). Both types are used
to store the operating system, printer settings, network
information, scanner and bookmark settings, and
embedded solutions.
Hard disk memory Some printers may have a hard disk drive installed. The
printer hard disk is designed for printer-specific
functionality. The hard disk lets the printer retain buered
user data from complex print jobs, form data, and font
data.
Erase the content of any installed printer memory in the following circumstances:
• The printer is decommissioned.
• The printer hard disk is replaced.
• The printer is moved to a dierent department or location.
• The printer is serviced by someone from outside your organization.
• The printer is removed from your premises for service.
• The printer is sold to another organization.
Disposing of a printer hard disk
• Degaussing—Flushes the hard disk with a magnetic field that erases stored data
• Crushing—Physically compresses the hard disk to break component parts and render them unreadable
• Milling—Physically shreds the hard disk into small metal bits
Note: To guarantee that all data are completely erased, destroy physically each hard disk where data is
stored.
Securing the printer 143
Maintaining the printer
Warning—Potential Damage: Failure to maintain optimum printer performance, or to replace parts and
supplies, may cause damage to your printer.
Adjusting the speaker volume
Adjusting the default internal speaker volume
The speaker volume will reset to default value after the session is logged out, when the printer wakes from
Sleep or Hibernate mode, or after a power‑on reset.
1 From the control panel, navigate to:
Settings > Device > Preferences > Audio Feedback
2 Select the volume.
Note: If Quiet Mode is enabled, then audible alerts are turned
o.
Adjusting the default headphone volume
1 From the control panel, navigate to:
Settings > Device > Accessibility
2 Adjust the headphone volume.
Note: The volume resets to the default value after the session is logged out or when the printer wakes
from Sleep or Hibernate mode.
Configuring
the fax speaker settings
1 From the home screen, touch Settings > Fax > Fax Setup > Speaker Settings.
2 Do the following:
• Set the Speaker Mode to Always On.
• Set the Speaker Volume to High.
• Activate the Ringer Volume.
Maintaining the printer 144
Networking
Note: Purchase a MarkNet
TM
N8370 wireless network adapter
first
before setting up the printer on a wireless
network. For information on installing the wireless network adapter, see the setup sheet that came with the
adapter.
Connecting the printer to a Wi‑Fi network
Make sure that Active Adapter is set to Auto. From the home screen, touch Settings > Network/Ports > Network
Overview > Active Adapter.
Using the control panel
1
From the home screen, touch Settings > Network/Ports > Wireless > Setup On Printer Panel > Choose
Network.
2 Select a Wi‑Fi network, and then type the network password.
Note: For Wi‑Fi‑network‑ready printer models, a prompt for Wi‑Fi network setup appears during initial
setup.
Using Lexmark Mobile Assistant
1
Depending on your mobile device, download the Lexmark Mobile Assistant application from either the
Google Play store or App Store online store.
2 From the printer home screen, touch Settings > Network/Ports > Wireless > Setup Using Mobile App >
Printer ID.
3 From your mobile device, launch the application, and then accept the Terms of Use.
Note: If necessary, grant permissions.
4 Tap Connect to Printer > Go to Wi‑Fi Settings.
5 Connect your mobile device to the printer wireless network.
6 Return to the application, and then tap Setup Wi-Fi Connection
7 Select a Wi-Fi network, and then type the network password.
8 Tap Done.
Connecting the printer to a wireless network using Wi‑Fi Protected Setup
(WPS)
Before you begin, make sure that:
• The access point (wireless router) is WPS‑
certified
or WPS‑compatible. For more information, see the
documentation that came with your access point.
• A wireless network adapter is installed in your printer. For more information, see the instructions that came
with the adapter.
• Active Adapter is set to Auto. From the home screen, touch Settings > Network/Ports > Network Overview
> Active Adapter.
Maintaining the printer 145
Using the Push Button method
1
From the home screen, touch Settings > Network/Ports > Wireless > Wi‑Fi Protected Setup > Start Push
Button Method.
2 Follow the instructions on the display.
Using the personal
identification
number (PIN) method
1
From the home screen, touch Settings > Network/Ports > Wireless > Wi‑Fi Protected Setup > Start PIN
Method.
2 Copy the eight‑digit WPS PIN.
3 Open a web browser, and then type the IP address of your access point in the address
field.
Notes:
• To know the IP address, see the documentation that came with your access point.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
4 Access the WPS settings. For more information, see the documentation that came with your access point.
5 Enter the eight‑digit PIN, and then save the changes.
Connecting a mobile device to the printer
Before connecting your mobile device, make sure to do the following:
• Enable Wi‑Fi Direct in the printer. From the control panel, navigate to: Settings > Network/Ports > Wireless
> Enable Wi‑Fi Direct.
• Show the preshared key (PSK) on the Network Setup Page. From the control panel, navigate to: Settings >
Network/Ports > Wi‑Fi Direct > Show PSK on Setup Page.
• Print the Network Setup Page. From the control panel, navigate to: Settings > Reports > Network > Network
Setup Page.
Connecting using Wi‑Fi Direct
1
From the mobile device, go to the settings menu.
2 Enable Wi‑Fi, and then tap Wi‑Fi Direct.
3 Select the printer SSID.
4 Confirm the connection on the printer control panel.
Connecting using Wi‑Fi
1
From the mobile device, go to the settings menu.
2 Tap Wi‑Fi, and then select the printer SSID.
Note: The string DIRECT-xy (where x and y are two random characters) is added before the SSID.
3 Enter the PSK.
Note: The PSK is the password.
Maintaining the printer 146
Notes:
• You can change the SSID on the control panel. Navigate to: Settings > Network/Ports > Wi‑Fi Direct >
SSID.
• You can also change the PSK on the control panel. Navigate to: Settings > Network/Ports > Wi‑Fi Direct
> Set PSK.
Changing the printer port settings after installing an internal solutions port
Notes:
• If the printer has a static IP address, then do not change the configuration.
• If the computers are configured to use the network name instead of an IP address, then do not change
the configuration.
• If you are adding a wireless internal solutions port (ISP) to a printer previously configured for an Ethernet
connection, then disconnect the printer from the Ethernet network.
For Windows users
1
Open the printers folder.
2 From the shortcut menu of the printer with the new ISP, open the printer properties.
3 Configure the port from the list.
4 Update the IP address.
5 Apply the changes.
For Macintosh users
1
From System Preferences in the Apple menu, navigate to the list of printers, and then select + > IP.
2 Type the IP address in the address field.
3 Apply the changes.
Deactivating the Wi‑Fi network
1 From the home screen, touch Settings > Network/Ports > Network Overview > Active Adapter > Standard
Network.
2 Follow the instructions on the display.
Setting up serial printing (Windows only)
1 Set the parameters in the printer.
a From the control panel, navigate to the menu for the port settings.
b Locate the menu for the serial port settings, and then adjust the settings, if necessary.
c Apply the changes.
2 From your computer, open the printers folder, and then select your printer.
Maintaining the printer 147
3 Open the printer properties, and then select the COM port from the list.
4 Set the COM port parameters in Device Manager.
Notes:
• Serial printing reduces printing speed.
• Make sure that the serial cable is connected to the serial port on your printer.
Cleaning printer parts
Cleaning the printer
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the
printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before
proceeding.
Notes:
• Perform this task after every few months.
• Damage to the printer caused by improper handling is not covered by the printer warranty.
1 Turn o the printer, and then unplug the power cord from the electrical outlet.
2 Remove paper from the standard bin and multipurpose feeder.
3 Remove any dust, lint, and pieces of paper around the printer using a soft brush or vacuum.
4 Wipe the outside of the printer with a damp, soft, lint‑free cloth.
Notes:
• Do not use household cleaners or detergents, as they may damage the finish of the printer.
• Make sure that all areas of the printer are dry after cleaning.
5 Connect the power cord to the electrical outlet, and then turn on the printer.
CAUTION—POTENTIAL INJURY: To avoid the risk of
fire
or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
Maintaining the printer 148
Cleaning the scanner
1 Open the scanner cover.
2 Using a damp, soft, lint-free cloth, wipe the following areas:
• ADF glass
• ADF glass pad
Maintaining the printer 149
• Scanner glass
• Scanner glass pad
3 Close the scanner cover.
Ordering parts and supplies
To order supplies in the U.S., contact 1-800-539-6275 for information about Lexmark authorized supplies
dealers in your area. In other countries or regions, go to
www.lexmark.com or contact the place where you
purchased the printer.
Note: All life estimates for printer supplies assume printing on letter‑ or A4‑size plain paper.
Checking the status of parts and supplies
1 From the home screen, touch Status/Supplies.
2 Select the parts or supplies that you want to check.
Note: You can also access this setting by touching the top section of the home screen.
Maintaining the printer 150
Using genuine Lexmark parts and supplies
Your Lexmark printer is designed to function best with genuine Lexmark parts and supplies. Use of third-party
supplies or parts may aect the performance, reliability, or life of the printer and its imaging components. It can
also aect warranty coverage. Damage caused by the use of third-party parts and supplies is not covered by
the warranty. All life indicators are designed to function with Lexmark parts and supplies, and may deliver
unpredictable results if third-party parts and supplies are used. Imaging component usage beyond the intended
life may damage your Lexmark printer or its associated components.
Warning—Potential Damage: Supplies and parts without Return Program agreement terms may be reset and
remanufactured. However, the manufacturer’s warranty does not cover any damage caused by non-genuine
supplies or parts. Resetting counters on the supply or part without proper remanufacturing can cause
damage to your printer. After resetting the supply or part counter, your printer may display an error indicating
the presence of the reset item.
Ordering toner cartridges
Notes:
• The estimated cartridge yield is based on the ISO/IEC 19798 standard.
• Extremely low print coverage for extended periods of time may negatively aect actual yield and may
cause cartridge parts to fail before exhaustion of toner.
Lexmark CX725 Return Program cartridges
Item United States
and Canada
European
Economic
Area (EEA+)
Rest of Asia
Pacific (RoAP)
Latin America Rest of
Europe,
Middle East,
and Africa
(RoEMEA)
Australia and
New Zealand
(ANZ)
Return Program toner cartridges
Black 74C10K0 74C20K0 74C30K0 74C40K0 74C50K0 74C60K0
Cyan 74C10C0 74C20C0 74C30C0 74C40C0 74C50C0 74C60C0
Magenta 74C10M0 74C20M0 74C30M0 74C40M0 74C50M0 74C60M0
Yellow 74C10Y0 74C20Y0 74C30Y0 74C40Y0 74C50Y0 74C60Y0
High Yield Return Program toner cartridges
Black 84C1HK0 84C2HK0 84C3HK0 84C4HK0 84C5HK0 84C6HK0
Cyan 84C1HC0 84C2HC0 84C3HC0 84C4HC0 84C5HC0 84C6HC0
Magenta 84C1HM0 84C2HM0 84C3HM0 84C4HM0 84C5HM0 84C6HM0
Yellow 84C1HY0 84C2HY0 84C3HY0 84C4HY0 84C5HY0 84C6HY0
Standard Yield Return Program toner cartridges
Black 74C1SK0 74C2SK0 74C3SK0 74C4SK0 74C5SK0 74C6SK0
Cyan 74C1SC0 74C2SC0 74C3SC0 74C4SC0 74C5SC0 74C6SC0
Magenta 74C1SM0 74C2SM0 74C3SM0 74C4SM0 74C5SM0 74C6SM0
Yellow 74C1SY0 74C2SY0 74C3SY0 74C4SY0 74C5SY0 74C6SY0
Maintaining the printer 151
Lexmark CX725 Regular cartridges
Item Worldwide
High yield regular toner cartridges
Black 84C0H10
Cyan 84C0H20
Magenta 84C0H30
Yellow 84C0H40
Lexmark CX727 Return Program cartridges
Item United States
and Canada
European
Economic
Area (EEA+)
Rest of Asia
Pacific (RoAP)
Latin America Rest of
Europe,
Middle East,
and Africa
(RoEMEA)
Australia and
New Zealand
(ANZ)
Return Program toner cartridges
Black 75B10K0 75B20K0 75B30K0 75B40K0 75B50K0 75B60K0
Cyan 75B10C0 75B20C0 75B30C0 75B40C0 75B50C0 75B60C0
Magenta 75B10M0 75B20M0 75B30M0 75B40M0 75B50M0 75B60M0
Yellow 75B10Y0 75B20Y0 75B30Y0 75B40Y0 75B50Y0 75B60Y0
Lexmark CX727 Regular cartridges
Item Worldwide
Regular toner cartridges
Black 75B0010
Cyan 75B0020
Magenta 75B0030
Yellow 75B0040
Lexmark XC4140, XC4150, XC4143, XC4153 Return Program cartridges
Item Worldwide Latin America
Black 24B6720 24B5141
Cyan 24B6717 24B4891
Magenta 24B6718 24B4894
Yellow 24B6719 24B4906
Maintaining the printer 152
Ordering imaging unit or imaging kit
Item All countries and regions
Return Program imaging unit or imaging kit
Black imaging unit 74C0ZK0
Color (CMY) imaging kit 74C0ZV0
Regular imaging unit or imaging kit
Black imaging unit 74C0Z10
Color (CMY) imaging kit 74C0Z50
Ordering a waste toner bottle
Item Part number
Waste toner bottle 74C0W00
Ordering a fuser maintenance kit
Fuser maintenance kit type Part number
Fuser maintenance kit, type 00, 110–120 V 41X0554
Fuser maintenance kit, type 01, 220–240 V 41X0556
Fuser maintenance kit, type 02, 100 V 41X0552
Ordering a transfer module
Item Part number
Transfer module 40X9929
Configuring supply notifications
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Settings > Device > Notifications.
3 From the Supplies menu, click Custom Supply Notifications.
4 Select a notification for each supply item.
5 Apply the changes.
Maintaining the printer 153
Replacing parts and supplies
Replacing a toner cartridge
1 Open door B.
2 Remove the toner cartridge.
3 Unpack the new toner cartridge.
Maintaining the printer 154
4 Insert the new toner cartridge.
5 Close door B.
Replacing the imaging unit
1 Open door B.
Maintaining the printer 155
2 Remove the waste toner bottle.
3 Remove the imaging kit.
Maintaining the printer 156
4 Remove the black toner cartridge.
5 Remove the imaging unit.
Warning—Potential Damage: Do not expose the photoconductor unit to direct light for more than 10
minutes. Extended exposure to light may cause print quality problems.
Warning—Potential Damage: Do not touch the shiny photoconductor drum under the imaging kit. Doing
so may
aect
the quality of future print jobs.
6 Unpack the new imaging unit.
7 Insert the new imaging unit.
Maintaining the printer 157
8 Insert the black toner cartridge.
9 Insert the imaging kit.
Maintaining the printer 158
10 Insert the waste toner bottle.
11 Close door B.
Replacing the imaging kit
1 Open door B.
Maintaining the printer 159
2 Remove the waste toner bottle.
3 Remove the imaging kit.
Maintaining the printer 160
4 Remove the toner cartridges.
5 Unpack the new imaging kit, and then remove the packing material.
Note: The imaging kit includes the imaging kit and the cyan, magenta, and yellow developer units.
6 Remove the black imaging unit.
Warning—Potential Damage: Do not expose the photoconductor unit to direct light for more than 10
minutes. Extended exposure to light may cause print quality problems.
Warning—Potential Damage: Do not touch the shiny photoconductor drum under the imaging unit.
Doing so may
aect
the quality of future print jobs.
Note: The black imaging unit includes the black developer unit and photoconductor unit.
7 Insert the black imaging unit into the new imaging kit.
Maintaining the printer 161
8 Insert the toner cartridges.
9 Insert the new imaging kit.
Maintaining the printer 162
10 Insert the waste toner bottle.
11 Close door B.
Replacing the waste toner bottle
1 Open door B.
Maintaining the printer 163
2 Remove the waste toner bottle.
3 Unpack the new waste toner bottle.
4 Insert the new waste toner bottle.
5 Close door B.
Replacing the fuser
1 Turn
o
the printer, and then unplug the power cord from the electrical outlet.
2 Open doors A and D.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching it.
Maintaining the printer 164
3 Remove the fuser.
4 Unpack the new fuser.
5 Insert the new fuser.
6 Close doors D and A.
7 Connect the power cord to the electrical outlet, and then turn on the printer.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
8 Reset the fuser maintenance counter.
For more information, see
“Resetting the maintenance counter” on page 179.
Maintaining the printer 165
Replacing the pick roller
Replacing the pick roller in the 550‑sheet tray
1
Turn
o
the printer, and then unplug the power cord from the electrical outlet.
2 Remove the tray.
3 Remove the pick roller.
4 Unpack the new pick roller.
Maintaining the printer 166
5 Insert the new pick roller until it clicks into place.
6 Insert the tray.
7 Connect the power cord to the electrical outlet, and then turn on the printer.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
Replacing the pick roller in the multipurpose feeder
1
Turn o the printer, and then unplug the power cord from the electrical outlet.
2 Open the multipurpose feeder.
Maintaining the printer 167
3 Remove the pick roller.
4 Unpack the new pick roller.
5 Insert the new pick roller until it clicks into place.
6 Close the multipurpose feeder.
7 Connect the power cord to the electrical outlet, and then turn on the printer.
CAUTION—POTENTIAL INJURY: To avoid the risk of
fire
or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
Replacing the separator pad
1 Pull out the tray.
Maintaining the printer 168
2 Remove the separator pad.
3 Unpack the new separator pad.
4 Insert the new separator pad until it clicks into place.
5 Insert the tray.
Maintaining the printer 169
Replacing the ADF input tray
1 Open door E.
2 Remove the ADF input tray.
3 Unpack the new ADF input tray.
Maintaining the printer 170
4 Insert the new ADF input tray until it clicks into place.
5 Close door E.
Replacing the ADF scan pad
1 Open the scanner cover.
2 Remove the ADF scan pad.
3 Unpack the new ADF scan pad.
Maintaining the printer 171
4 Lay the white area of the ADF scan pad facedown on the scanner glass.
5 Close the scanner cover to stick the ADF scan pad to the cover.
6 Open the scanner cover to check if the ADF scan pad is properly attached to the cover.
7 Close the scanner cover.
Maintaining the printer 172
Replacing the ADF separator roller
1 Open door E.
2 Remove the ADF separator roller.
3 Unpack the new ADF separator roller.
Maintaining the printer 173
4 Insert the new ADF separator roller until it clicks into place.
5 Close door E.
Maintaining the printer 174
Replacing the transfer module
1 Turn
o
the printer, and then unplug the power cord from the electrical outlet.
2 Open door B.
3 Remove the waste toner bottle.
Maintaining the printer 175
4 Remove the imaging kit.
5 Open door A.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching it.
Maintaining the printer 176
6 Remove the transfer module.
7 Unpack the new transfer module, and then remove the packing material.
8 Insert the new transfer module.
9 Close door A.
Maintaining the printer 177
10 Insert the imaging kit.
11 Insert the waste toner bottle.
12 Close door B.
13 Connect the power cord to the electrical outlet, and then turn on the printer.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
14 Reset the maintenance counter. For more information, see “Resetting the maintenance counter” on
page 179.
Maintaining the printer 178
Resetting the maintenance counter
1 From the home screen, touch Settings > Device > Maintenance >
Configuration
Menu > Supply Usage
And Counters.
2 Select Fuser Reset or ITM Reset.
Moving the printer
Moving the printer to another location
Moving the printer to another location
CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may require
two or more people to lift it safely.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power cord
provided with this product or the manufacturer's authorized replacement.
CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal
injury or printer damage:
• Make sure that all doors and trays are closed.
• Turn
o
the printer, and then unplug the power cord from the electrical outlet.
• Disconnect all cords and cables from the printer.
• If the printer has separate
floor-standing
optional trays or output options attached to it, then disconnect
them before moving the printer.
• If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over
thresholds and breaks in flooring.
• If the printer does not have a caster base but is configured with optional trays or output options, then remove
the output options and lift the printer o the trays. Do not try to lift the printer and any options at the same
time.
• Always use the handholds on the printer to lift it.
• Any cart used to move the printer must have a surface able to support the full footprint of the printer.
• Any cart used to move the hardware options must have a surface able to support the dimensions of the
options.
• Keep the printer in an upright position.
• Avoid severe jarring movements.
• Make sure that your
fingers
are not under the printer when you set it down.
• Make sure that there is adequate clearance around the printer.
Note: Damage to the printer caused by improper moving is not covered by the printer warranty.
Shipping the printer
For shipping instructions, go to http://support.lexmark.com or contact customer support.
Maintaining the printer 179
Saving energy and paper
Configuring the power save mode settings
Sleep mode
1
From the home screen, touch Settings > Device > Power Management > Timeouts > Sleep Mode.
2 Specify the amount of time that the printer stays idle before it enters Sleep Mode.
Hibernate mode
1
From the home screen, touch Settings > Device > Power Management > Timeouts > Hibernate Timeout.
2 Select the amount of time that the printer stays idle before it enters Hibernate mode.
Notes:
• For Hibernate Timeout to work, set Hibernate Timeout on Connection to Hibernate.
• The Embedded Web Server is disabled when the printer is in Hibernate mode.
Adjusting the brightness of the printer display
1 From the home screen, touch Settings > Device > Preferences > Screen Brightness.
2 Adjust the setting.
Conserving supplies
• Print on both sides of the paper.
Note: Two-sided printing is the default setting in the print driver.
• Print multiple pages on a single sheet of paper.
• Use the preview feature to see how the document looks like before printing it.
• Print one copy of the document to check its content and format for accuracy.
Recycling
Recycling Lexmark products
To return Lexmark products for recycling:
1 Go to www.lexmark.com/recycle.
2 Select the product you want to recycle.
Note: Printer supplies and hardware not listed in the Lexmark Collection and Recycling Program may be
recycled through your local recycling center.
Maintaining the printer 180
Recycling Lexmark packaging
Lexmark continually strives to minimize packaging. Less packaging helps to ensure that Lexmark printers are
transported in the most ecient and environmentally sensitive manner and that there is less packaging to
dispose of. These eciencies result in fewer greenhouse emissions, energy savings, and natural resource
savings. Lexmark also oers recycling of packaging components in some countries or regions. For more
information, go to
www.lexmark.com/recycle, and then choose your country or region. Information on available
packaging recycling programs is included with the information on product recycling.
Lexmark cartons are 100% recyclable where corrugated recycling facilities exist. Facilities may not exist in your
area.
The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist
in your area.
When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark recycles
the box.
Maintaining the printer 181
Clearing jams
Avoiding jams
Load paper properly
• Make sure that the paper lies flat in the tray.
Correct loading of paper Incorrect loading of paper
• Do not load or remove a tray while the printer is printing.
• Do not load too much paper. Make sure that the stack height is below the maximum paper fill indicator.
• Do not slide paper into the tray. Load paper as shown in the illustration.
• Make sure that the paper guides are positioned correctly and are not pressing tightly against the paper or
envelopes.
• Push the tray firmly into the printer after loading paper.
Use recommended paper
• Use only recommended paper or specialty media.
• Do not load paper that is wrinkled, creased, damp, bent, or curled.
Clearing jams 182
• Flex, fan, and align the paper edges before loading.
• Do not use paper that has been cut or trimmed by hand.
• Do not mix paper sizes, weights, or types in the same tray.
• Make sure that the paper size and type are set correctly on the computer or printer control panel.
• Store paper according to manufacturer recommendations.
Identifying jam locations
Notes:
• When Jam Assist is set to On, the printer flushes blank pages or pages with partial prints after a jammed
page has been cleared. Check your printed output for blank pages.
• When Jam Recovery is set to On or Auto, the printer reprints jammed pages.
Jam locations
1 Standard bin
2 Door E
3 Door A
4 Trays
5 Multipurpose feeder
Clearing jams 183
Paper jam in trays
1 Pull out the tray.
Warning—Potential Damage: A sensor inside the optional tray is easily damaged by static electricity.
Touch a metal surface before removing the jammed paper in the tray.
2 Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
3 Insert the tray.
Clearing jams 184
Paper jam behind door E
1 Open door E.
2 Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
3 Close door E.
Paper jam in the multipurpose feeder
1 Remove paper from the multipurpose feeder.
2 Pull out the tray.
3 Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
Clearing jams 185
4 Insert the tray.
Paper jam in the standard bin
Paper jam in the standard bin
1 Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
2 Open doors A and D, and then remove any paper fragments.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching it.
Clearing jams 186
3 Close doors D and A.
Paper jam in door A
Paper jam in the fuser
1 Open door A.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching it.
Clearing jams 187
2 Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
Clearing jams 188
3 Open the fuser access door.
4 Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
5 Close door A.
Paper jam in the duplex unit
1 Open door A.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching it.
Clearing jams 189
2 Open the duplex cover.
3 Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
Clearing jams 190
4 Close the duplex cover and door A.
Clearing jams 191
Troubleshooting
Network connection problems
Cannot open Embedded Web Server
Action Yes No
Step 1
Check if the printer is on.
Is the printer on?
Go to step 2. Turn on the printer.
Step 2
Make sure that the printer IP address is correct.
Notes:
• View the IP address on the home screen.
• An IP address appears as four sets of numbers separated by
periods, such as 123.123.123.123.
Is the printer IP address correct?
Go to step 3. Type the correct
printer IP address in
the address field.
Step 3
Check if you are using a supported browser:
• Internet Explorer version 11 or later
• Microsoft Edge
• Safari version 6 or later
• Google Chrome
TM
version 32 or later
• Mozilla Firefox version 24 or later
Is your browser supported?
Go to step 4. Install a supported
browser.
Step 4
Check if the network connection is working.
Is the network connection working?
Go to step 5. Contact your
administrator.
Step 5
Make sure that the cable connections to the printer and print server
are secure. For more information, see the documentation that
came with the printer.
Are the cable connections secure?
Go to step 6. Secure the cable
connections.
Step 6
Check if the web proxy servers are disabled.
Are the web proxy servers disabled?
Go to step 7. Contact your
administrator.
Troubleshooting 192
Action Yes No
Step 7
Access the Embedded Web Server.
Did the Embedded Web Server open?
The problem is
solved.
Contact
customer
support.
Unable to read
flash
drive
Action Yes No
Step 1
Check if the printer is not busy processing another print, copy,
scan, or fax job.
Is the printer ready?
Go to step 2. Wait for the printer to
finish processing the
other job.
Step 2
Check if the flash drive is supported. For more information, see
“Supported flash drives and file types” on page 39.
Is the
flash
drive supported?
Go to step 3. Insert a supported
flash drive.
Step 3
Remove, and then insert the flash drive.
Does the printer recognize the flash drive?
The problem is
solved.
Contact
customer
support.
Enabling the USB port
From the home screen, touch Settings > Network/Ports > USB > Enable USB Port.
Checking the printer connectivity
1 From the home screen, touch Settings > Reports > Network > Network Setup Page.
2 Check the first section of the network setup page, and confirm that the status is connected.
If the status is not connected, then the LAN drop may be inactive, or the network cable may be unplugged
or malfunctioning. Contact your administrator for assistance.
Troubleshooting 193
Hardware options problems
Cannot detect internal option
Action Yes No
Step 1
Turn o the printer, wait for about 10 seconds, and then turn on the
printer.
Does the internal option operate correctly?
The problem is
solved.
Go to step 2.
Step 2
Print the Menu Settings Page, and then check if the internal option
appears in the Installed Features list.
Is the internal option listed in the menu settings page?
Go to step 4. Go to step 3.
Step 3
Check if the internal option is installed properly into the controller
board.
a Turn o the printer, and then unplug the power cord from the
electrical outlet.
b Make sure that the internal option is installed in the appropriate
connector in the controller board.
c Connect the power cord to the electrical outlet, and then turn
on the printer.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire
or electrical shock, connect the power cord to an
appropriately rated and properly grounded electrical outlet
that is near the product and easily accessible.
Does the internal option operate correctly?
The problem is
solved.
Go to step 4.
Step 4
a Check if the internal option is available in the print driver.
Note: If necessary, manually add the internal option in the
print driver to make it available for print jobs. For more
information, see
“Adding available options in the print driver”
on page 250.
b Resend the print job.
Does the internal option operate correctly?
The problem is
solved.
Contact
customer
support.
Troubleshooting 194
Internal solutions port does not operate correctly
Action Yes No
Step 1
Print a menu settings page, and then check if the internal solutions
port (ISP) appears in the Installed Features list.
Is the ISP listed in the Installed Features list?
Go to step 3. Go to step 2.
Step 2
Remove, and then install the ISP. For more information, see
“Installing an internal solutions port” on page 238.
Note: Use a supported ISP.
Does the ISP operate correctly?
The problem is
solved.
Go to step 3.
Step 3
Check the cable and the ISP connection.
a Use the correct cable, and then make sure that it is securely
connected to the ISP.
b Check if the ISP solution interface cable is securely connected
into the receptacle of the controller board.
Does the ISP operate correctly?
The problem is
solved.
Contact
customer
support.
Parallel or serial interface card does not operate correctly
Action Yes No
Step 1
Print a menu settings page, and then check if the parallel or serial
interface card appears in the Installed Features list.
Is the parallel or serial interface card listed in the Installed Features
list?
Go to step 3. Go to step 2.
Step 2
Remove, and then install the parallel or serial interface card.
For more information, see
“Installing an internal solutions port” on
page 238.
Does the parallel or serial interface card operate correctly?
The problem is
solved.
Go to step 3.
Step 3
Check the connection between the cable and the parallel or serial
interface card.
Does the parallel or serial interface card operate correctly?
The problem is
solved.
Contact
customer
support.
Troubleshooting 195
Defective flash detected
Try one or more of the following:
• Replace the defective flash memory.
• From the printer control panel, select Continue to ignore the message and continue printing.
• Cancel the current print job.
Not enough free space in
flash
memory for resources
Try one or more of the following:
• From the printer control panel, select Continue to clear the message and continue printing.
• Delete fonts, macros, and other data stored in the flash memory.
• Install flash memory with larger capacity.
Note: Downloaded fonts and macros that are not previously stored in the
flash
memory are deleted.
Unformatted
flash
detected
Try one or more of the following:
• From the control panel, select Continue to stop the defragmentation and continue printing.
• Format the flash memory.
Note: If the error message remains, then the flash memory may be defective and needs to be
replaced.
Issues with supplies
Replace cartridge, printer region mismatch
To correct this problem, purchase a cartridge with the correct region that matches the printer region, or
purchase a worldwide cartridge.
• The first number in the message after 42 indicates the region of the printer.
• The second number in the message after 42 indicates the region of the cartridge.
Printer and toner cartridge regions
Region Numeric code
Worldwide or Undefined region 0
North America (United States, Canada) 1
European Economic Area, Western Europe, Nordic countries, Switzerland 2
Asia Pacific 3
Latin America 4
Rest of Europe, Middle East, Africa 5
Australia, New Zealand 6
Troubleshooting 196
Region Numeric code
Invalid region 9
Note: To find the region settings of the printer and toner cartridge, print the print quality test pages.
From the control panel, navigate to: Settings > Troubleshooting > Print Quality Test Pages.
Refilled
regular [color] cartridge
The printer has detected a Lexmark Regular cartridge that has been refilled with non‑genuine toner by a
party other than Lexmark.
Select OK to continue.
All printer component life indicators are designed to function with Lexmark supplies and parts and may
deliver unpredictable results when using supplies or parts in your Lexmark printer that are remanufactured
by parties other than Lexmark.
For more information, see the printer statement of limited warranty.
Non‑Lexmark supply
The printer has detected a non‑Lexmark supply or part installed in the printer.
Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third-
party supplies or parts may aect the performance, reliability, or life of the printer and its imaging
components.
All life indicators are designed to function with Lexmark supplies and parts and may deliver unpredictable
results if third-party supplies or parts are used. Imaging component usage beyond the intended life may
damage your Lexmark printer or associated components.
Warning—Potential Damage: Use of third-party supplies or parts can aect warranty coverage.
Damage caused by the use of third-party supplies or parts may not be covered by the warranty.
To accept any and all of these risks and to proceed with the use of non-genuine supplies or parts in your
printer, from the control panel, press and hold X and # simultaneously for 15 seconds.
If you do not want to accept these risks, then remove the third-party supply or part from your printer and
install a genuine Lexmark supply or part. For more information, see
“Using genuine Lexmark parts and
supplies” on page 151.
If the printer does not print after pressing and holding X and # simultaneously for 15 seconds, then reset
the supply usage counter.
1 From the control panel, navigate to:
Settings > Device > Maintenance >
Configuration
Menu > Supply Usage And Counters
2 Select the part or supply that you want to reset, and then select Start.
3 Read the warning message, and then select Continue.
4 Press and hold X and # simultaneously for 15 seconds to clear the message.
Note: If you are unable to reset the supply usage counters, then return the item to the place of
purchase.
Troubleshooting 197
Scanner maintenance required, use ADF Kit
The printer is scheduled for maintenance. For more information, go to http://support.lexmark.com or
contact your service representative, and then report the message.
Paper feed problems
Envelope seals when printing
Action Yes No
Step 1
a Use an envelope that has been stored in a dry environment.
Note: Printing on envelopes with high moisture content can
seal the
flaps.
b Send the print job.
Does the envelope seal when printing?
Go to step 2. The problem is
solved.
Step 2
a Make sure that paper type is set to Envelope.
From the control panel, navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
b Send the print job.
Does the envelope seal when printing?
Contact
customer
support.
The problem is
solved.
Collated printing does not work
Action Yes No
Step 1
a From the control panel, navigate to:
Settings > Print > Layout > Collate
b Touch On [1,2,1,2,1,2].
c Print the document.
Is the document collated correctly?
The problem is
solved.
Go to step 2.
Step 2
a From the document that you are trying to print, open the Print
dialog, and then select Collate.
b Print the document.
Is the document collated correctly?
The problem is
solved.
Go to step 3.
Troubleshooting 198
Action Yes No
Step 3
a Reduce the number of pages to print.
b Print the document.
Are the pages collated correctly?
The problem is
solved.
Contact
customer
support.
Paper curl
Action Yes No
Step 1
Move the paper guides in the tray to the correct position for the
paper loaded.
Is the paper still curled?
Go to step 2. The problem is
solved.
Step 2
a Depending on your operating system, specify the paper type
and weight from the Printing Preferences or Print dialog.
Notes:
• Make sure that the settings match the paper loaded in
the tray.
• You can also change the settings on the printer control
panel.
b Resend the print job.
Is the paper still curled?
Go to step 3. The problem is
solved.
Step 3
a Remove paper from the tray, and then turn it over.
b Resend the print job.
Is the paper still curled?
Go to step 4. The problem is
solved.
Step 4
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b Resend the print job.
Is the paper still curled?
Contact
customer
support.
The problem is
solved.
Troubleshooting 199
Tray linking does not work
Action Yes No
Step 1
a Check if the trays contain the same paper size and paper type.
b Check if the paper guides are positioned correctly.
c Print the document.
Do the trays link correctly?
The problem is
solved.
Go to step 2.
Step 2
a From the control panel, touch Settings > Paper > Tray
Configuration > Paper Size/Type
b Set the paper size and paper type to match the paper loaded
in the linked trays.
c Print the document.
Do the trays link correctly?
The problem is
solved.
Go to step 3.
Step 3
a Make sure that Tray Linking is set to Automatic. For more
information, see
“Linking trays” on page 31.
b Print the document.
Do the trays link correctly?
The problem is
solved.
Contact
customer
support.
Paper frequently jams
Action Yes No
Step 1
a Remove the tray.
b Check if paper is loaded correctly.
Notes:
• Make sure that the paper guides are positioned correctly.
• Make sure that the stack height is below the maximum
paper fill indicator.
• Make sure to print on recommended paper size and type.
c Insert the tray.
d Print the document.
Do paper jams occur frequently?
Go to step 2. The problem is
solved.
Troubleshooting 200
Action Yes No
Step 2
a From the control panel, navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
b Set the correct paper size and type.
c Print the document.
Do paper jams occur frequently?
Go to step 3. The problem is
solved.
Step 3
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b Print the document.
Do paper jams occur frequently?
Contact
customer
support.
The problem is
solved.
Jammed pages are not reprinted
Action Yes No
a From the control panel, navigate to:
Settings > Device >
Notifications
> Jam Content Recovery
b In the Jam Recovery menu, select On or Auto.
c Print the document.
Are the jammed pages reprinted?
The problem is
solved.
Contact
customer
support.
Printing problems
Print quality is poor
Blank or white pages
Note: Before solving the problem, print the quality sample pages to determine the missing color. From the
home screen, touch Settings > Troubleshooting > Print Quality Test Pages.
Troubleshooting 201
Action Yes No
Step 1
a Check if the printer is using a genuine and supported Lexmark
toner cartridge.
Note: If the cartridge is not supported, then install a
supported one.
b Print the document.
Is the printer printing blank or white pages?
Go to step 2. The problem is
solved.
Step 2
a Remove the imaging kit, and then remove the imaging unit.
Warning—Potential Damage: Do not expose the imaging kit
and imaging unit to direct light for more than 10 minutes.
Extended exposure to light may cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging kit. Doing so may
aect the quality of future print jobs.
b Insert the imaging unit, and then insert the imaging kit.
c Print the document.
Is the printer printing blank or white pages?
Contact
customer
support.
The problem is
solved.
Dark print
Note: Before solving the problem, print the quality sample pages to determine the missing color. From the
home screen, touch Settings > Troubleshooting > Print Quality Test Pages.
Action Yes No
Step 1
a Perform Color Adjust.
From the home screen, touch Settings > Print > Quality >
Advanced Imaging > Color Adjust.
b Print the document.
Is the print too dark?
Go to step 2. The problem is
solved.
Troubleshooting 202
Action Yes No
Step 2
a Depending on your operating system, reduce the toner
darkness from the Printing Preferences or Print dialog.
Note: You can also change the settings on the printer control
panel. From the home screen, touch Settings > Print >
Quality > Toner Dar kness.
b Print the document.
Is the print too dark?
Go to step 3. The problem is
solved.
Step 3
a Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
• Make sure that the settings match the paper loaded in
the tray.
• You can also change the settings on the printer control
panel. From the home screen, touch Settings > Paper >
Tray Configuration > Paper Size/Type.
b Print the document.
Is the print too dark?
Go to step 4. Go to step 6.
Step 4
Make sure that the paper has no texture or rough finishes.
Are you printing on textured or rough paper?
Go to step 5. Go to step 6.
Step 5
a Replace textured or rough paper with plain paper.
b Print the document.
Is the print too dark?
Go to step 6. The problem is
solved.
Step 6
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b Print the document.
Is the print too dark?
Go to step 7. The problem is
solved.
Troubleshooting 203
Action Yes No
Step 7
a Remove, and then insert the waste toner bottle.
b Perform Color Adjust.
From the home screen, touch Settings > Print > Quality >
Advanced Imaging > Color Adjust.
c Print the document.
Is the print too dark?
Contact
customer
support.
The problem is
solved.
Ghost images
Note: Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings >
Troubleshooting > Print Quality Test Pages.
Action Yes No
Step 1
a Load the tray with the correct paper type and weight.
b Print the document.
Do ghost images appear on prints?
Go to step 2. The problem is
solved.
Step 2
a Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
• Make sure that the setting matches the paper loaded in
the tray.
• You can also change the setting on the printer control
panel. From the home screen, touch Settings > Paper >
Tray Configuration > Paper Size/Type.
b Print the document.
Do ghost images appear on prints?
Go to step 3. The problem is
solved.
Troubleshooting 204
Action Yes No
Step 3
a Perform Color Adjust.
From the home screen, touch Settings > Print > Quality >
Advanced Imaging > Color Adjust.
b Print the document.
Do ghost images appear on prints?
Contact
customer
support.
The problem is
solved.
Gray or colored background
Note: Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings >
Troubleshooting > Print Quality Test Pages.
Action Yes No
Step 1
a Depending on your operating system, increase toner darkness
from the Printing Preferences or Print dialog.
Note: You can also change the setting on the printer control
panel. From the home screen, touch Settings > Print >
Quality > Toner Dar kness.
b Print the document.
Does gray or colored background appear on prints?
Go to step 2. The problem is
solved.
Step 2
a Perform Color Adjust.
From the home screen, touch Settings > Print > Quality >
Advanced Imaging > Color Adjust.
b Print the document.
Does gray or colored background appear on prints?
Go to step 3. The problem is
solved.
Troubleshooting 205
Action Yes No
Step 3
a Remove the imaging kit, and then remove the imaging unit.
Warning—Potential Damage: Do not expose the imaging kit
and imaging unit to direct light for more than 10 minutes.
Extended exposure to light may cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging kit. Doing so may
aect the quality of future print jobs.
b Insert the imaging unit, and then insert the imaging kit.
c Print the document.
Does gray or colored background appear on prints?
Contact
customer
support.
The problem is
solved.
Horizontal dark lines
Notes:
• Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings >
Troubleshooting > Print Quality Test Pages.
• If horizontal dark lines keep appearing on the prints, then see the “Repeating defects” topic.
Action Yes No
Step 1
a Depending on your operating system, specify the paper source
from the Printing Preferences or Print dialog.
b Print the document.
Do horizontal dark lines appear on prints?
Go to step 2. The problem is
solved.
Troubleshooting 206
Action Yes No
Step 2
a Depending on your operating system, specify the paper type
from the Printing Preferences or from Print dialog.
Notes:
• Make sure that the setting matches the paper loaded in
the tray.
• You can also change the setting on the printer control
panel. From the home screen, touch Settings > Paper >
Tray Configuration > Paper Size/Type.
b Print the document.
Do horizontal dark lines appear on prints?
Go to step 3. The problem is
solved.
Step 3
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you use it.
b Print the document.
Do horizontal dark lines appear on prints?
Go to step 4. The problem is
solved.
Step 4
a Remove the imaging kit, and then remove the imaging unit.
Warning—Potential Damage: Do not expose the imaging kit
and imaging unit to direct light for more than 10 minutes.
Extended exposure to light may cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging kit. Doing so may
aect the quality of future print jobs.
b Insert the imaging unit, and then insert the imaging kit.
c Print the document.
Do horizontal dark lines appear on prints?
Contact
customer
support.
The problem is
solved.
Horizontal white lines
Troubleshooting 207
Notes:
• Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings >
Troubleshooting > Print Quality Test Pages.
• If horizontal white lines keep appearing on the prints, then see the “Repeating defects” topic.
Action Yes No
Step 1
a Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
• Make sure that the setting matches the paper loaded in
the tray.
• You can also change the setting on the printer control
panel. From the home screen, touch Settings > Paper >
Tray Configuration > Paper Size/Type.
b Print the document.
Do horizontal white lines appear on prints?
Go to step 2. The problem is
solved.
Step 2
a Load the specified paper source with the recommended paper
type.
b Print the document.
Do horizontal white lines appear on prints?
Go to step 3. The problem is
solved.
Step 3
a Remove the imaging kit, and then remove the imaging unit.
Warning—Potential Damage: Do not expose the imaging kit
and imaging unit to direct light for more than 10 minutes.
Extended exposure to light may cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging kit. Doing so may
aect the quality of future print jobs.
b Insert the imaging unit, and then insert the imaging kit.
c Print the document.
Do horizontal white lines appear on prints?
Contact
customer
support.
The problem is
solved.
Incorrect margins
Troubleshooting 208
Action Yes No
Step 1
a Adjust the paper guides to the correct position for the paper
loaded.
b Print the document.
Are the margins correct?
The problem is
solved.
Go to step 2.
Step 2
a Set the paper size.
From the control panel, navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
b Print the document.
Are the margins correct?
The problem is
solved.
Go to step 3.
Step 3
a Depending on your operating system, specify the paper size
from the Printing Preferences or Print dialog.
Note: Make sure that the setting matches the paper loaded.
b Print the document.
Are the margins correct?
The problem is
solved.
Contact
customer
support.
Light print
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, touch Settings >
Troubleshooting > Print Quality Test Pages.
Action Yes No
Step 1
a Perform Color Adjust.
From the home screen, touch Settings > Print > Quality >
Advanced Imaging > Color Adjust.
b Print the document.
Is the print light?
Go to step 2. The problem is
solved.
Troubleshooting 209
Action Yes No
Step 2
a Depending on your operating system, increase toner darkness
from the Printing Preferences or Print dialog.
Note: You can also change the setting on the printer control
panel. From the home screen, touch Settings > Print >
Quality > Toner Dar kness.
b Print the document.
Is the print light?
Go to step 3. The problem is
solved.
Step 3
a Turn o Color Saver.
From the home screen, touch Settings > Print > Quality > Color
Saver.
b Print the document.
Is the print light?
Go to step 4. The problem is
solved.
Step 4
a Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
• Make sure that the setting matches the paper loaded.
• You can also change the setting on the printer control
panel. From the home screen, touch Settings > Paper >
Tray
Configuration
> Paper Size/Type.
b Print the document.
Is the print light?
Go to step 5. The problem is
solved.
Step 5
Check if paper has texture or rough finishes.
Are you printing on textured or rough paper?
Go to step 6. Go to step 7.
Step 6
a Replace textured or rough paper with plain paper.
b Print the document.
Is the print light?
Go to step 7. The problem is
solved.
Step 7
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b Print the document.
Is the print light?
Go to step 8. The problem is
solved.
Troubleshooting 210
Action Yes No
Step 8
a Remove, and then insert the waste toner bottle.
b Perform Color Adjust.
From the home screen, touch Settings > Print > Quality >
Advanced Imaging > Color Adjust.
Is the print light?
Go to step 9. The problem is
solved.
Step 9
a Remove the imaging kit, and then remove the imaging unit.
Warning—Potential Damage: Do not expose the imaging kit
and imaging unit to direct light for more than 10 minutes.
Extended exposure to light may cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging kit. Doing so may
aect the quality of future print jobs.
b Insert the imaging unit, and then insert the imaging kit.
c Print the document.
Is the print too light?
Contact
customer
support.
The problem is
solved.
Mottled print and dots
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, touch Settings >
Troubleshooting > Print Quality Test Pages.
Troubleshooting 211
Action Yes No
Step 1
Check the printer for leaked toner contamination.
Is the printer free of leaked toner?
Go to step 2. Contact
customer
support.
Step 2
a From the home screen, touch Settings > Paper > Tray
Configuration > Paper Size/Type.
b Check if the paper size and paper type settings match the
paper loaded.
Note: Make sure that paper does not have texture or rough
finishes.
Do the settings match?
Go to step 4. Go to step 3.
Step 3
a Depending on your operating system, specify the paper size
and paper type from the Printing Preferences or Print dialog.
Notes:
• Make sure that the settings match the paper loaded in
the tray.
• You can also change the settings on the printer control
panel. From the home screen, touch Settings > Paper >
Tray Configuration > Paper Size/Type.
b Print the document.
Is the print mottled?
Go to step 4. The problem is
solved.
Step 4
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b Print the document.
Is the print mottled?
Go to step 5. The problem is
solved.
Step 5
a Remove the imaging kit, and then remove the imaging unit.
Warning—Potential Damage: Do not expose the imaging kit
and imaging unit to direct light for more than 10 minutes.
Extended exposure to light may cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging kit. Doing so may
aect the quality of future print jobs.
b Insert the imaging unit, and then insert the imaging kit.
c Print the document.
Is the print mottled?
Contact
customer
support.
The problem is
solved.
Troubleshooting 212
Print crooked or skewed
Note: Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings >
Troubleshooting > Print Quality Test Pages.
Action Yes No
Step 1
a Pull out the tray.
b Remove the paper, and then load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
c Squeeze and slide the paper guides to the correct position for
the size of the paper you are loading.
d Insert the tray.
e Print the document.
Is the print crooked or skewed?
Go to step 2. The problem is
solved.
Step 2
a Check if you are printing on a supported paper.
b Print the document.
Is the print crooked or skewed?
Contact
customer
support.
The problem is
solved.
Repeating defects
)
)
)
Note: Before solving the problem, print the quality sample pages to determine the missing color. From the
home screen, touch Settings > Troubleshooting > Print Quality Test Pages.
Troubleshooting 213
Action Yes No
Step 1
Determine how many colors have defects.
Is only one color aected?
Go to step 2. Go to step 3.
Step 2
a Using the Maintenance Defect Ruler, measure the distance
between the repeating defects on the aected color page.
b Replace the supply item that matches the measurement on the
aected color page.
Imaging kit or imaging unit
• 94.20 mm (3.70 in.)
• 29.80 mm (1.17 in.)
• 25.10 mm (0.99 in.)
Developer unit
• 43.90 mm (1.73 in.)
• 45.50 mm (1.79 in.)
c Print the quality sample pages.
Do the defects still appear?
Take note of the
distance, and then
contact
customer
support or your
service
representative.
The problem is
solved.
Step 3
a Using the Maintenance Defect Ruler, measure the distance
between the defects on the aected color page.
b Replace the supply item that matches the measurement on the
aected color page.
Transfer module
• 37.70 mm (1.48 in.)
• 78.50 mm (3.09 in.)
• 55 mm (2.17 in.)
Fuser
• 95 mm (3.74 in.)
• 110 mm (4.33 in.)
• 34.60 mm (1.36 in.)
c Print the quality sample pages.
Do the defects still appear?
Take note of the
distance, and then
contact
customer
support or your
service
representative.
The problem is
solved.
Troubleshooting 214
Solid color or black images
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, touch Settings >
Troubleshooting > Print Quality Test Pages.
Action Yes No
a Remove the imaging kit, and then remove the imaging unit.
Warning—Potential Damage: Do not expose the imaging kit
and imaging unit to direct light for more than 10 minutes.
Extended exposure to light may cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging kit. Doing so may
aect
the quality of future print jobs.
b Insert the imaging unit, and then insert the imaging kit.
c Print the document.
Is the printer printing solid color or black images?
Contact
customer
support.
The problem is
solved.
Text or images cut o
Note: Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings >
Troubleshooting > Print Quality Test Pages.
Action Yes No
Step 1
a Move the paper guides in the tray to the correct position for the
paper loaded.
b Print the document.
Is the page or image clipped?
Go to step 2. The problem is
solved.
Troubleshooting 215
Action Yes No
Step 2
a Depending on your operating system, specify the paper size
from the Printing Preferences or Print dialog.
Notes:
• Make sure that the setting matches the paper loaded in
the tray.
• You can also change the setting on the printer control
panel. From the home screen, touch Settings > Paper >
Tray Configuration > Paper Size/Type.
b Print the document.
Is the page or image clipped?
Go to step 3. The problem is
solved.
Step 3
a Remove the imaging kit, and then remove the imaging unit.
Warning—Potential Damage: Do not expose the imaging kit
and imaging unit to direct light for more than 10 minutes.
Extended exposure to light may cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging kit. Doing so may
aect the quality of future print jobs.
b Insert the imaging unit, and then insert the imaging kit.
c Print the document.
Is the page or image clipped?
Contact
customer
support.
The problem is
solved.
Toner easily rubs o
Note: Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings >
Troubleshooting > Print Quality Test Pages.
Troubleshooting 216
Action Yes No
1 Depending on your operating system, specify the
paper type from the Printing Preferences or Print
dialog.
Notes:
• Make sure that the setting matches the paper
loaded.
• You can also change the setting on the printer
control panel. From the home screen, touch
Settings > Paper > Tray
Configuration
> Paper
Size/Type.
2 Print the document.
Does the toner rub
o?
Contact
customer
support.
The problem is solved.
Uneven print density
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages.
Action Yes No
Replace the imaging unit or imaging kit, and then print the
document.
Is the print density uneven?
Contact
customer
support.
The problem is
solved.
Vertical dark lines
Note: Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings >
Troubleshooting > Print Quality Test Pages.
Troubleshooting 217
Action Yes No
Step 1
a Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
• Make sure that the setting matches the paper loaded in
the tray.
• You can also change the setting on the printer control
panel. From the home screen, touch Settings > Paper >
Tray Configuration > Paper Size/Type.
b Print the document.
Do vertical dark lines appear on prints?
Go to step 2. The problem is
solved.
Step 2
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you use it.
b Print the document.
Do vertical dark lines appear on prints?
Go to step 3. The problem is
solved.
Step 3
a Remove the imaging kit, and then remove the imaging unit.
Warning—Potential Damage: Do not expose the imaging kit
and imaging unit to direct light for more than 10 minutes.
Extended exposure to light may cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging kit. Doing so may
aect the quality of future print jobs.
b Insert the imaging unit, and then insert the imaging kit.
c Print the document.
Do vertical dark lines appear on prints?
Contact
customer
support.
The problem is
solved.
Vertical white lines
Note: Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings >
Troubleshooting > Print Quality Test Pages.
Troubleshooting 218
Action Yes No
Step 1
a Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
• Make sure that the setting matches the paper loaded in
the tray.
• You can also change the setting on the printer control
panel. From the home screen, touch Settings > Paper >
Tray Configuration > Paper Size/Type.
b Print the document.
Do vertical white lines appear on prints?
Go to step 2. The problem is
solved.
Step 2
Check if you are using the recommended paper type.
a Load the specified paper source with the recommended paper
type.
b Print the document.
Do vertical white lines still appear on prints?
Go to step 3. The problem is
solved.
Step 3
a Remove the imaging kit, and then remove the imaging unit.
Warning—Potential Damage: Do not expose the imaging kit
and imaging unit to direct light for more than 10 minutes.
Extended exposure to light may cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging kit. Doing so may
aect the quality of future print jobs.
b Insert the imaging unit, and then insert the imaging kit.
c Print the document.
Do vertical white lines still appear on prints?
Contact
customer
support.
The problem is
solved.
Confidential and other held documents do not print
Action Yes No
Step 1
a From the control panel, check if the documents appear in the
Held Jobs list.
Note: If the documents are not listed, then print the
documents using the Print and Hold options.
b Print the documents.
Are the documents printed?
The problem is
solved.
Go to step 2.
Troubleshooting 219
Action Yes No
Step 2
The print job may contain a formatting error or invalid data. Delete
the print job, and then send it again.
Are the documents printed?
The problem is
solved.
Go to step 3.
Step 3
If you are printing from the Internet, then the printer may be reading
the multiple job titles as duplicates.
For Windows users
a Open the Printing Preferences dialog.
b From the Print and Hold tab, click Use Print and Hold, and then
click Keep duplicate documents.
c Enter a PIN, and then save the changes.
d Send the print job.
For Macintosh users
a Save and name each job dierently.
b Send the job individually.
Are the documents printed?
The problem is
solved.
Go to step 4.
Step 4
a Delete some held jobs to free up printer memory.
b Print the documents.
Are the documents printed?
The problem is
solved.
Go to step 5.
Step 5
a Add printer memory.
b Print the documents.
Are the documents printed?
The problem is
solved.
Contact
customer
support.
Troubleshooting 220
Slow printing
Action Yes No
Step 1
Make sure that the printer cable is securely connected to the
printer and to the computer, print server, option, or other network
device.
Is the printer printing slow?
Go to step 2. The problem is
solved.
Step 2
a Make sure that the printer is not in Quiet Mode.
From the home screen, touch Settings > Device > Maintenance
> Configuration Menu > Device Operations > Quiet Mode.
b Print the document.
Is the printer printing slow?
Go to step 3. The problem is
solved.
Step 3
a Depending on your operating system, specify the print
resolution from the Printing Preferences or Print dialog.
b Set the resolution to 4800 CQ.
c Print the document.
Is the printer printing slow?
Go to step 4. The problem is
solved.
Step 4
a From the home screen, touch Settings > Print > Quality > Print
Resolution.
b Set the resolution to 4800 CQ.
c Print the document.
Is the printer printing slow?
Go to step 5. The problem is
solved.
Step 5
a Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
• Make sure that the setting matches the paper loaded.
• You can also change the setting on the printer control
panel. From the home screen, touch Settings > Paper >
Tray
Configuration
> Paper Size/Type.
• Heavier paper prints more slowly.
• Paper narrower than letter, A4, and legal may print more
slowly.
b Print the document.
Is the printer printing slow?
Go to step 6. The problem is
solved.
Troubleshooting 221
Action Yes No
Step 6
a Make sure that the printer settings for texture and weight match
the paper being loaded.
From the home screen, touch Settings > Paper > Media
Configuration
> Media Types.
Note: Rough paper texture and heavy paper weight may print
more slowly.
b Print the document.
Is the printer printing slow?
Go to step 7. The problem is
solved.
Step 7
Remove held jobs.
Is the printer printing slow?
Go to step 8. The problem is
solved.
Step 8
a Make sure that the printer is not overheating.
Notes:
• Allow the printer to cool down after a long print job.
• Observe the recommended ambient temperature for the
printer. For more information, see
“Selecting a location
for the printer” on page 12.
b Print the document.
Is the printer printing slow?
Contact
customer
support.
The problem is
solved.
Print jobs do not print
Action Yes No
Step 1
a From the document you are trying to print, open the Print
dialog, and then check if you have selected the correct printer.
b Print the document.
Is the document printed?
The problem is
solved.
Go to step 2.
Step 2
a Check if the printer is on.
b Resolve any error messages that appear on the display.
c Print the document.
Is the document printed?
The problem is
solved.
Go to step 3.
Troubleshooting 222
Action Yes No
Step 3
a Check if the ports are working and if the cables are securely
connected to the computer and the printer.
For more information, see the setup documentation that came
with the printer.
b Print the document.
Is the document printed?
The problem is
solved.
Go to step 4.
Step 4
a Turn o the printer, wait for about 10 seconds, and then turn on
the printer.
b Print the document.
Is the document printed?
The problem is
solved.
Go to step 5.
Step 5
a Remove, and then reinstall the print driver.
b Print the document.
Is the document printed?
The problem is
solved.
Contact
customer
support.
The printer is not responding
Action Yes No
Step 1
Check if the power cord is connected to the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or
electrical shock, connect the power cord to an appropriately
rated and properly grounded electrical outlet that is near the
product and easily accessible.
Is the printer responding?
The problem is
solved.
Go to step 2.
Step 2
Check if the electrical outlet is turned o by a switch or breaker.
Is the electrical outlet turned o by a switch or breaker?
Turn on the switch or
reset the breaker.
Go to step 3.
Step 3
Check if the printer is on.
Is the printer on?
Go to step 4. Turn on the printer.
Step 4
Check if the printer is in Sleep or Hibernate mode.
Is the printer in Sleep or Hibernate mode?
Press the power
button to wake the
printer.
Go to step 5.
Troubleshooting 223
Action Yes No
Step 5
Check if the cables connecting the printer and the computer are
inserted to the correct ports.
Are the cables inserted to the correct ports?
Go to step 6. Insert the cables to
the correct ports.
Step 6
Turn o the printer, install the hardware options, and then turn on
the printer.
For more information, see the documentation that came with the
option.
Is the printer responding?
The problem is
solved.
Go to step 7.
Step 7
Install the correct print driver.
Is the printer responding?
The problem is
solved.
Go to step 8.
Step 8
Turn o the printer, wait for about 10 seconds, and then turn on the
printer.
Is the printer responding?
The problem is
solved.
Contact
customer
support.
Job prints from the wrong tray or on the wrong paper
Action Yes No
Step 1
a Check if you are printing on the correct paper.
b Print the document.
Is the document printed on the correct paper?
Go to step 2. Load the correct
paper size and paper
type.
Step 2
a Depending on your operating system, specify the paper size
and paper type from the Printing Preferences or Print dialog.
Note: You can also change the settings on the printer control
panel. Navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
b Make sure that the settings match the paper loaded.
c Print the document.
Is the document printed on the correct paper?
The problem is
solved.
Go to step 3.
Troubleshooting 224
Action Yes No
Step 3
a Check if the trays are linked.
For more information, see
“Linking trays” on page 31.
b Print the document.
Is the document printed from the correct tray?
The problem is
solved.
Contact
customer
support.
Color quality problems
Adjusting toner darkness
1 From the home screen, touch Settings > Print > Quality.
2 Adjust the toner darkness.
3 Apply the changes.
Modifying the colors in printed output
1 From the home screen, touch Settings > Print > Quality > Advanced Imaging > Color Correction.
2 In the Color Correction menu, touch Manual > Color Correction Content.
3 Choose the appropriate color conversion setting.
Object type Color conversion tables
RGB Image
RGB Text
RGB Graphics
• Vivid—Produces brighter, more saturated colors and may be
applied to all incoming color formats.
• sRGB Display—Produces an output that approximates the colors
shown on a computer monitor. Black toner usage is optimized for
printing photographs.
• Display‑True Black—Produces an output that approximates the
colors shown on a computer monitor. This setting uses only black
toner to create all levels of neutral gray.
• sRGB Vivid—Provides an increased color saturation for the sRGB
Display color correction. Black toner usage is optimized for
printing business graphics.
• O
CMYK Image
CMYK Text
CMYK Graphics
• US CMYK—Applies color correction to approximate the
Specifications for Web Oset Publishing (SWOP) color output.
• Euro CMYK—Applies color correction to approximate Euroscale
color output.
• Vivid CMYK—Increases the color saturation of the US CMYK color
correction setting.
• O
Troubleshooting 225
FAQ about color printing
What is RGB color?
RGB color is a method of describing colors by indicating the amount of red, green, or blue used to produce
a certain color. Red, green, and blue light can be added in various amounts to produce a large range of colors
observed in nature. Computer screens, scanners, and digital cameras use this method to display colors.
What is CMYK color?
CMYK color is a method of describing colors by indicating the amount of cyan, magenta, yellow, and black
used to reproduce a particular color. Cyan, magenta, yellow, and black inks or toners can be printed in various
amounts to produce a large range of colors observed in nature. Printing presses, inkjet printers, and color
laser printers create colors in this manner.
How is color specified in a document to be printed?
Software programs are used to specify and modify the document color using RGB or CMYK color
combinations. For more information, see the software program Help topics.
How does the printer know what color to print?
When printing a document, information describing the type and color of each object is sent to the printer and
is passed through color conversion tables. Color is translated into the appropriate amounts of cyan, magenta,
yellow, and black toner used to produce the color you want. The object information determines the application
of color conversion tables. For example, it is possible to apply one type of color conversion table to text while
applying a dierent color conversion table to photographic images.
What is manual color correction?
When manual color correction is enabled, the printer employs user‑selected color conversion tables to
process objects. Manual color correction settings are specific to the type of object being printed (text,
graphics, or images). It is also specific to how the color of the object is specified in the software program
(RGB or CMYK combinations). To apply a dierent color conversion table manually, see “Modifying the colors
in printed output” on page 225.
If the software program does not specify colors with RGB or CMYK combinations, then manual color correction
is not useful. It is also not eective if the software program or the computer operating system controls the
adjustment of colors. In most situations, setting the Color Correction to Auto generates preferred colors for
the documents.
How can I match a particular color (such as a corporate logo)?
From the printer Quality menu, nine types of Color Samples sets are available. These sets are also available
from the Color Samples page of the Embedded Web Server. Selecting any sample set generates
multiple‑page prints consisting of hundreds of colored boxes. Each box contains a CMYK or RGB combination,
depending on the table selected. The observed color of each box is obtained by passing the CMYK or RGB
combination labeled on the box through the selected color conversion table.
By examining Color Samples sets, you can identify the box with color closest to the color being matched.
The color combination labeled on the box can then be used for modifying the color of the object in a software
program. For more information, see the software program Help topics. Manual color correction may be
necessary to use the selected color conversion table for the particular object.
Selecting which Color Samples set to use for a particular color‑matching problem depends on:
• The Color Correction setting being used (Auto, O, or Manual)
• The type of object being printed (text, graphics, or images)
• How the color of the object is specified in the software program (RGB or CMYK combinations)
Troubleshooting 226
If the software program does not specify colors with RGB or CMYK combinations, then the Color Samples
pages are not useful. Additionally, some software programs adjust the RGB or CMYK combinations specified
in the program through color management. In these situations, the printed color may not be an exact match
of the Color Samples pages.
The print appears tinted
Action Yes No
Step 1
Perform Color Adjust.
a From the home screen, touch Settings > Print > Quality >
Advanced Imaging > Color Adjust.
b Print the document.
Does the print appear tinted?
Go to step 2. The problem is
solved.
Step 2
Perform Color Balance.
a From the home screen, touch Settings > Print > Quality >
Advanced Imaging > Color Balance.
b Adjust the settings.
c Print the document.
Does the print appear tinted?
Contact
customer
support.
The problem is
solved.
Faxing problems
Cannot send or receive faxes
Action Yes No
Step 1
Resolve any error messages that appear on the display.
Can you send or receive a fax?
The problem is
solved.
Go to step 2.
Step 2
Make sure that the cable connections for the following equipment
are secure:
• Telephone
• Handset
• Answering machine
Can you send or receive a fax?
The problem is
solved.
Go to step 3.
Troubleshooting 227
Action Yes No
Step 3
Check for a dial tone.
• Call the fax number to check if it is working properly.
• If you are using the On Hook Dial feature, then turn up the
volume to check if you hear a dial tone.
Can you hear a dial tone?
Go to step 5. Go to step 4.
Step 4
Check the telephone wall jack.
a Connect the analog telephone directly to the wall jack.
b Listen for a dial tone.
c If you do not hear a dial tone, then use a
dierent
telephone
cable.
d If you still do not hear a dial tone, then connect the analog
telephone to a
dierent
wall jack.
e If you hear a dial tone, then connect the printer to that wall jack.
Can you send or receive a fax?
The problem is
solved.
Go to step 5.
Step 5
Check if the printer is connected to an analog phone service or to
the correct digital connector.
• If you are using an Integrated Services for Digital Network
(ISDN) telephone service, then connect to an analog telephone
port of an ISDN terminal adapter. For more information, contact
your ISDN provider.
• If you are using DSL, then connect to a DSL filter or router that
supports analog use. For more information, contact your DSL
provider.
• If you are using a private branch exchange (PBX) telephone
service, then make sure that you are connecting to an analog
connection on the PBX. If none exists, then consider installing
an analog telephone line for the fax machine.
Can you send or receive a fax?
The problem is
solved.
Go to step 6.
Step 6
Temporarily disconnect other equipment and disable other
telephone services.
a Disconnect other equipment (such as answering machines,
computers, modems, or telephone line splitters) between the
printer and the telephone line.
b Disable call waiting and voice mail. For more information,
contact your telephone company.
Can you send or receive a fax?
The problem is
solved.
Go to step 7.
Troubleshooting 228
Action Yes No
Step 7
Scan the original document one page at a time.
a Dial the fax number.
b Scan the document.
Can you send or receive a fax?
The problem is
solved.
Contact
customer
support.
Can receive but not send faxes
Action Yes No
Step 1
Load the original document properly into the ADF tray or on the
scanner glass.
Can you send faxes?
The problem is
solved.
Go to step 2.
Step 2
Set up the shortcut number properly.
• Check if the shortcut number is set for the telephone number
that you want to dial.
• Dial the telephone number manually.
Can you send faxes?
The problem is
solved.
Contact
customer
support.
Can send but not receive faxes
Action Yes No
Step 1
Make sure that the paper source is not empty.
Can you receive faxes?
The problem is
solved.
Go to step 2.
Step 2
Check the ring count delay settings.
From the control panel, touch Settings > Fax > Fax Setup > Fax
Receive Settings > Rings to Answer.
Can you receive faxes?
The problem is
solved.
Go to step 3.
Step 3
If the printer is printing blank pages, then see
“Blank or white
pages” on page 201.
Can you receive faxes?
The problem is
solved.
Contact
customer
support.
Troubleshooting 229
Poor fax print quality
Action Yes No
Step 1
Make sure that there are no print quality defects.
a From the control panel, touch Settings > Troubleshooting >
Print Quality Test Pages.
b Correct any print quality defects. For more information, see
“Print quality is poor” on page 201.
Is the fax print quality satisfactory?
The problem is
solved.
Go to step 2.
Step 2
Decrease the incoming fax transmission speed.
a From the control panel, touch Settings > Fax > Fax Setup > Fax
Receive Settings > Admin Controls.
b In the Max Speed menu, select a lower transmission speed.
Is the fax print quality satisfactory?
The problem is
solved.
Contact
customer
support.
Scanning problems
Cannot scan from a computer
Action Yes No
Step 1
a Turn o the printer, wait for about 10 seconds, and then turn it
back on.
b Resend the scan job.
Can you send the scan job?
The problem is
solved.
Go to step 2.
Step 2
a Make sure that the cables between the printer and the print
server are secure.
For more information, see the setup documentation that came
with the printer.
b Resend the scan job.
Can you send the scan job?
The problem is
solved.
Contact
customer
support.
Troubleshooting 230
Partial copies of document or photo
Action Yes No
Step 1
a Make sure that the document or photo is loaded facedown on
the upper left corner of the scanner glass.
b Copy the document or photo.
Is the document or photo copied correctly?
The problem is
solved.
Go to step 2.
Step 2
a Match the paper size setting and the paper loaded in the tray.
b Copy the document or photo.
Is the document or photo copied correctly?
The problem is
solved.
Contact
customer
support.
Poor copy quality
Action Yes No
Step 1
a Clean the scanner glass and the ADF glass with a damp, soft,
lint‑free cloth. If your printer has a second ADF glass inside the
ADF, then also clean that glass.
For more information, see
“Cleaning the scanner” on page
149.
b Make sure that the document or photo is loaded facedown on
the upper left corner of the scanner glass.
c Copy the document or photo.
Is the copy quality satisfactory?
The problem is
solved.
Go to step 2.
Step 2
a Check the quality of the original document or photo.
b Adjust the scan quality settings.
c Copy the document or photo.
Is the copy quality satisfactory?
The problem is
solved.
Contact
customer
support.
Troubleshooting 231
Scan job was not successful
Action Yes No
Step 1
Check the cable connections.
a Make sure that the Ethernet or USB cable is securely connected
to the computer and the printer.
b Resend the scan job.
Is the scan job successful?
The problem is
solved.
Go to step 2.
Step 2
Check the file you want to scan.
a Make sure that the file name is not already used in the
destination folder.
b Make sure that the document or photo you want to scan is not
open in another application.
c Resend the scan job.
Is the scan job successful?
The problem is
solved.
Go to step 3.
Step 3
a Make sure that the Append time stamp or the Overwrite
existing file check box is selected in the destination
configuration
settings.
b Resend the scan job.
Is the scan job successful?
The problem is
solved.
Contact
customer
support.
Scanner does not close
Action Yes No
Remove obstructions that keep the scanner cover open.
Did the scanner cover close correctly?
The problem is
solved.
Contact
customer
support.
Scanning takes too long or freezes the computer
Action Yes No
Close all applications that are interfering with the scan.
Does scanning take too long or freeze the computer?
Contact
customer
support.
The problem is
solved.
Troubleshooting 232
Scanner does not respond
Action Yes No
Step 1
a Check if the power cord is connected properly to the printer
and the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of
fire
or electrical shock, connect the power cord to an
appropriately rated and properly grounded electrical outlet
that is near the product and easily accessible.
b Copy or scan the document.
Is the scanner responding?
The problem is
solved.
Go to step 2.
Step 2
a Check if the printer is turned on.
b Resolve any error messages that appear on the display.
c Copy or scan the document.
Is the scanner responding?
The problem is
solved.
Go to step 3.
Step 3
a Turn o the printer, wait for about 10 seconds, and then turn the
printer on.
b Copy or scan the document.
Is the scanner responding?
The problem is
solved.
Contact
customer
support.
Adjusting scanner registration
1 From the home screen, touch Settings > Device > Maintenance > Configuration Menu > Scanner
Configuration > Scanner Manual Registration.
2 In the Print Quick Test menu, touch Start.
3 Place the Print Quick Test page on the scanner glass, and then touch Flatbed Registration.
4 In the Copy Quick Test menu, touch Start.
5 Compare the Copy Quick Test page with the original document.
Note: If the margins of the test page are
dierent
from the original document, then adjust Left Margin and
Top Margin.
6 Repeat step 4 and step 5 until the margins of the Copy Quick Test page closely match the original document.
Adjusting ADF registration
1 From the home screen, touch Settings > Device > Maintenance > Configuration Menu > Scanner
Configuration > Scanner Manual Registration.
2 In the Print Quick Test menu, touch Start.
Troubleshooting 233
3 Place the Print Quick Test page on the ADF tray.
4 Tou ch Front ADF Registration or Rear ADF Registration.
Notes:
• To align Front ADF Registration, place the test page faceup, short edge
first
into the ADF.
• To align Rear ADF Registration, place the test page facedown, short edge
first
into the ADF.
5 In the Copy Quick Test menu, touch Start.
6 Compare the Copy Quick Test page with the original document.
Note: If the margins of the test page are
dierent
from the original document, then adjust Horizontal
Adjust and Top Margin.
7 Repeat step 5 and step 6 until the margins of the Copy Quick Test page closely match the original document.
Contacting customer support
Before contacting customer support, make sure to have the following information:
• Printer problem
• Error message
• Printer model type and serial number
Go to
http://support.lexmark.com to receive e‑mail or chat support, or browse through the library of manuals,
support documentation, drivers, and other downloads.
Technical support via telephone is also available. In the U.S. or Canada, call 1-800-539-6275. For other countries
or regions, go to
http://support.lexmark.com.
Troubleshooting 234
Upgrading and migrating
Hardware
Available internal options
• Memory card
– DDR3 DIMM
– Flash memory
• Fonts
– Application cards
• Forms and Bar Code
• PRESCRIBE
• IPDS
• Lexmark Internal Solutions Port (ISP)
– MarkNet N8370 (802.11 a/b/g/n/ac Wireless Print Server)
– IEEE 1284‑B Parallel Card
– RS‑232C Serial Card
Installing a memory card
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller
board or installing optional hardware or memory devices sometime after setting up the printer, then turn
the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any
other devices attached to the printer, then turn them o as well, and unplug any cables going into the
printer.
1 Turn o the printer, and then unplug the power cord from the electrical outlet.
2 Using a flat‑head screwdriver, remove the controller board access cover.
Warning—Potential Damage: Controller board electronic components are easily damaged by static
electricity. Touch a metal surface on the printer before touching any controller board components or
connectors.
Upgrading and migrating 235
3 Unpack the memory card.
Warning—Potential Damage: Avoid touching the connection points along the edge of the card.
Upgrading and migrating 236
4 Insert the memory card until it clicks into place.
Upgrading and migrating 237
5 Reattach the access cover.
6 Connect the power cord to the electrical outlet, and then turn on the printer.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
Installing an internal solutions port
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller
board or installing optional hardware or memory devices sometime after setting up the printer, then turn
the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any
other devices attached to the printer, then turn them o as well, and unplug any cables going into the
printer.
1 Turn o the printer, and then unplug the power cord from the electrical outlet.
2 Using a flat‑head screwdriver, remove the controller board access cover.
Warning—Potential Damage: Controller board electronic components are easily damaged by static
electricity. Touch a metal surface on the printer before touching any controller board electronic
components or connectors.
Upgrading and migrating 238
3 Unpack the internal solutions port (ISP) kit.
1 ISP
2 Mounting bracket
3 Thumbscrews
4 Housing
Upgrading and migrating 239
5 ISP extended cable
4 Install the ISP into its housing.
Upgrading and migrating 240
5 Attach the housing to the controller board access cover.
Upgrading and migrating 241
6 Connect the ISP extended cable to the ISP connector in the controller board.
7 Reattach the controller board access cover.
8 Connect the power cord to the electrical outlet, and then turn on the printer.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
Upgrading and migrating 242
Installing an optional card
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller
board or installing optional hardware or memory devices sometime after setting up the printer, then turn
the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any
other devices attached to the printer, then turn them o as well, and unplug any cables going into the
printer.
1 Turn o the printer, and then unplug the power cord from the electrical outlet.
2 Using a flat‑head screwdriver, remove the controller board access cover.
Warning—Potential Damage: Controller board electronic components are easily damaged by static
electricity. Touch a metal surface on the printer before touching any components or connectors.
3 Unpack the optional card.
Warning—Potential Damage: Avoid touching the connection points along the edge of the card.
Upgrading and migrating 243
4 Push the card firmly into place.
Note: The entire length of the connector on the card must touch and be
flush
against the controller
board.
Warning—Potential Damage: Improper installation of the card may cause damage to the card and the
controller board.
Upgrading and migrating 244
5 Reattach the access cover.
6 Connect the power cord to the electrical outlet, and then turn on the printer.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
Installing a printer hard disk
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller
board or installing optional hardware or memory devices sometime after setting up the printer, then turn
the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any
other devices attached to the printer, then turn them o as well, and unplug any cables going into the
printer.
1 Turn o the printer, and then unplug the power cord from the electrical outlet.
2 Using a flat‑head screwdriver, remove the controller board access cover.
Warning—Potential Damage: Controller board electronic components are easily damaged by static
electricity. Touch a metal surface on the printer before touching any controller board electronic
components or connectors.
Upgrading and migrating 245
3 Unpack the hard disk.
4 Attach the hard disk to the controller board.
Warning—Potential Damage: Do not touch or press the center of the hard disk.
Upgrading and migrating 246
5 Open door B.
6 Open door C.
Upgrading and migrating 247
7 Secure the hard disk to the printer using the thumbscrews.
8 Close doors C and B.
9 Reattach the controller board access cover.
10 Connect the power cord to the electrical outlet, and then turn on the printer.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
Upgrading and migrating 248
Installing optional trays
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller
board or installing optional hardware or memory devices sometime after setting up the printer, then turn
the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any
other devices attached to the printer, then turn them o as well, and unplug any cables going into the
printer.
1 Turn o the printer.
2 Unplug the power cord from the electrical outlet, and then from the printer.
3 Unpack the optional tray, and then remove all packing material.
Note: If optional trays are already installed, then unlock them from the printer before lifting the printer. Do
not try to lift the printer and trays at the same time.
4 Align the printer with the optional tray, and then lower the printer until it clicks into place.
CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may
require two or more people to lift it safely.
5 Connect the power cord to the printer, and then to the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
6 Turn on the printer.
Add the tray in the print driver to make it available for print jobs. For more information, see
“Adding available
options in the print driver” on page 250.
Upgrading and migrating 249
Software
Installing the printer software
Notes:
• The print driver is included in the software installer package.
• For Macintosh computers with macOS version 10.7 or later, you do not need to install the driver to print
on an AirPrint-certified printer.
1 Obtain a copy of the software installer package.
• From the software CD that came with your printer.
• Go to http://support.lexmark.com, and then select your printer and operating system.
2 Run the installer, and then follow the instructions on the computer screen.
Adding available options in the print driver
For Windows users
1 Open the printers folder.
2 Select the printer you want to update, and then do either of the following:
• For Windows 7 or later, select Printer properties.
• For earlier versions, select Properties.
3 Navigate to the Configuration tab, and then select Update Now ‑ Ask Printer.
4 Apply the changes.
For Macintosh users
1 From System Preferences in the Apple menu, navigate to your printer, and then select Options & Supplies.
2 Navigate to the list of hardware options, and then add any installed options.
3 Apply the changes.
Firmware
Exporting or importing a
configuration
file
You can export the configuration settings of your printer into a text file, and then import the file to apply the
settings to other printers.
1 Open a web browser, and then type the printer IP address in the address
field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
Upgrading and migrating 250
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 From the Embedded Web Server, click Export
Configuration
or Import
Configuration
.
3 Follow the instructions on the screen.
4 If the printer supports applications, then do the following:
a Click Apps > select the application > Configure.
b Click Export or Import.
Updating firmware
Updating the firmware using the control panel
Using the notification center
This method is applicable only in some printer models.
1 From the control panel, navigate to the notification center, and then select Firmware update available.
2 Select Install now.
The printer reboots automatically after the update.
Upgrading and migrating 251
Using the Settings menu
1 From the control panel, navigate to Settings > Device > Update Firmware.
2 Depending on your printer model, select Check for updates or Check for updates now.
3 If a new update is available, then select Install now.
The printer reboots automatically after the update.
Updating the firmware using the Embedded Web Server
Before you begin, make sure that:
• You have downloaded the latest printer firmware from https://support.lexmark.com and saved it to your
flash drive or computer.
Note: To deploy the printer
firmware,
extract the
.fls
firmware
file
from the ZIP package.
• You are not using a special code on your printer to avoid losing this functionality.
Warning—Potential Damage: Make sure that all printers receiving firmware updates are turned on during
the entire firmware update process. Turning o a printer during a firmware update can severely damage it.
If the printer is connected to the network when checking for updates, then downloading the firmware is not
required.
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Device.
3 Scroll down, and then click Update Firmware.
4 Depending on your printer model, click Check for updates or Check for updates now.
If a new update is available, then click I agree, start update.
The printer reboots automatically after the update.
Upgrading and migrating 252
Notices
Product information
Product name:
Lexmark CX725de, Lexmark CX725dhe, Lexmark CX725dthe, Lexmark CX725R, Lexmark CX727de, Lexmark
XC4140, Lexmark XC4143, Lexmark XC4150, Lexmark XC4153 MFPs
Machine type:
7528
Model(s):
1A9, 196, 5A6, 5A8, 5A9, 576, 578, 598
Edition notice
March 2024
The following paragraph does not apply to any country where such provisions are inconsistent with local
law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY
KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of
express or implied warranties in certain transactions; therefore, this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made
to the information herein; these changes will be incorporated in later editions. Improvements or changes in the
products or the programs described may be made at any time.
References in this publication to products, programs, or services do not imply that the manufacturer intends to
make these available in all countries in which it operates. Any reference to a product, program, or service is
not intended to state or imply that only that product, program, or service may be used. Any functionally
equivalent product, program, or service that does not infringe any existing intellectual property right may be
used instead. Evaluation and
verification
of operation in conjunction with other products, programs, or services,
except those expressly designated by the manufacturer, are the user’s responsibility.
For Lexmark technical support, go to
http://support.lexmark.com.
For information on Lexmark's privacy policy governing the use of this product, go to
www.lexmark.com/privacy.
For information on supplies and downloads, go to
www.lexmark.com.
© 2017 Lexmark International, Inc.
All rights reserved.
GOVERNMENT END USERS
The Software Program and any related documentation are "Commercial Items," as that term is
defined
in 48
C.F.R. 2.101, "Computer Software" and "Commercial Computer Software Documentation," as such terms are
used in 48 C.F.R. 12.212 or 48 C.F.R. 227.7202, as applicable. Consistent with 48 C.F.R. 12.212 or 48 C.F.R.
227.7202-1 through 227.7207-4, as applicable, the Commercial Computer Software and Commercial Software
Notices 253
Documentation are licensed to the U.S. Government end users (a) only as Commercial Items and (b) with only
those rights as are granted to all other end users pursuant to the terms and conditions herein.
Trademarks
Lexmark and the Lexmark logo are trademarks or registered trademarks of Lexmark International, Inc. in the
United States and/or other countries.
Google Cloud Print, Google Chrome, Android, and Google Play are trademarks of Google LLC.
Macintosh, App Store, Safari, and AirPrint are trademarks of Apple Inc., registered in the U.S. and other countries.
Use of the Works with Apple badge means that an accessory has been designed to work
specifically
with the
technology identified in the badge and has been certified by the developer to meet Apple performance
standards.
The Mopria® word mark is a registered and/or unregistered trademark of Mopria Alliance, Inc. in the United
States and other countries. Unauthorized use is strictly prohibited.
PCL® is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company’s
designation of a set of printer commands (language) and functions included in its printer products. This printer
is intended to be compatible with the PCL language. This means the printer recognizes PCL commands used
in various application programs, and that the printer emulates the functions corresponding to the commands.
PostScript is a registered trademark of Adobe Systems Incorporated in the United States and/or other countries.
Wi-Fi® and Wi-Fi Direct® are registered trademarks of Wi-Fi Alliance®.
All other trademarks are the property of their respective owners.
Licensing notices
All licensing notices associated with this product can be viewed from the CD:\NOTICES directory of the
installation software CD.
Noise emission levels
The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO
9296.
Note: Some modes may not apply to your product.
1-meter average sound pressure, dBA
Printing 53 (one-sided); 55 (two-sided)
Scanning 53
Copying 56
Ready 16
Values are subject to change. See www.lexmark.com for current values.
Notices 254
Waste from Electrical and Electronic Equipment (WEEE) directive
The WEEE logo
signifies
specific
recycling programs and procedures for electronic products in countries of the
European Union. We encourage the recycling of our products.
If you have further questions about recycling options, visit the Lexmark Web site at
www.lexmark.com for your
local sales oce phone number.
India E-Waste notice
This product complies with the India E-Waste (Management and Handling) Rules, 2011, which prohibit use of
lead, mercury, hexavalent chromium, polybrominated biphenyls, or polybrominated diphenyl ethers in
concentrations exceeding 0.1％ by weight and 0.01% by weight for cadmium, except for the exemption set in
Schedule II of the Rules.
Product disposal
Do not dispose of the printer or supplies in the same manner as normal household waste. Consult your local
authorities for disposal and recycling options.
Returning Lexmark cartridges for reuse or recycling
The Lexmark Cartridge Collection Program allows you to return used cartridges for free to Lexmark for reuse
or recycling. One hundred percent of the empty cartridges returned to Lexmark are either reused or
demanufactured for recycling. The boxes used to return the cartridges are also recycled.
To return Lexmark cartridges for reuse or recycling, do the following:
1 Go to www.lexmark.com/recycle.
2 Select the product that you want to recycle.
Static sensitivity notice
Notices 255
Static sensitivity notice
This symbol identifies static-sensitive parts. Do not touch the areas near these symbols without first touching
a metal surface in an area away from the symbol.
To prevent damage from electrostatic discharge when performing maintenance tasks such as clearing paper
jams or replacing supplies, touch any exposed metal frame of the printer before accessing or touching interior
areas of the printer even if the symbol is not present.
ENERGY STAR
Any Lexmark product bearing the ENERGY STAR
®
emblem on the product or on a start-up screen is
certified
to
comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as of the date of manufacture.
Temperature information
Operating temperature and relative humidity 10 to 32.2°C (50 to 90°F) and 15 to 80% RH
15.3 to 32.2°C (60 to 90°F) and 8 to 15% RH
Maximum wet bulb temperature: 22.8°C (73°F)
Printer / cartridge / imaging unit long-
term storage
1
Printer / cartridge / imaging unit short-term
shipping
-10 to 40°C (14 to 104°F)
1
Supplies shelf life is approximately 2 years. This is based on storage in a standard oce environment at 22°C (72°F)
and 45% humidity.
2
Wet-bulb temperature is determined by the air temperature and the relative humidity.
Laser notice
The printer is
certified
in the U.S. to conform to the requirements of DHHS 21 CFR, Chapter I, Subchapter J for
Class I (1) laser products, and elsewhere is
certified
as a Class I laser product conforming to the requirements
of IEC 60825-1: 2014.
Class I laser products are not considered to be hazardous. The laser system and printer are designed so there
is never any human access to laser radiation above a Class I level during normal operation, user maintenance,
Notices 256
or prescribed service conditions. The printer has a non-serviceable printhead assembly that contains a laser
with the following specifications:
Class: IIIb (3b) AlGaInP
Nominal output power (milliwatts): 15
Wavelength (nanometers): 650–670
Power consumption
Product power consumption
The following table documents the power consumption characteristics of the product.
Note: Some modes may not apply to your product.
Mode Description Power consumption (Watts)
Printing The product is generating hard‑copy output from electronic inputs. 700 (one-sided); 600 (two-
sided)
Copy The product is generating hard‑copy output from hard‑copy original
documents.
460
Scan The product is scanning hard‑copy documents. 85
Ready The product is waiting for a print job. 100
Sleep Mode The product is in a high‑level energy‑saving mode. 1.67 (CX725, CX727, XC4150,
XC4153); 1.66 (XC4140, XC4143)
Hibernate The product is in a low‑level energy‑saving mode. 0.2
O The product is plugged into an electrical outlet, but the power switch
is turned o.
0.2
The power consumption levels listed in the previous table represent time-averaged measurements.
Instantaneous power draws may be substantially higher than the average.
Values are subject to change. See
www.lexmark.com for current values.
Sleep Mode
This product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves energy by
lowering power consumption during extended periods of inactivity. The Sleep Mode is automatically engaged
after this product is not used for a
specified
period of time, called the Sleep Mode Timeout.
Factory default Sleep Mode Timeout for this product (in minutes): 1
By using the configuration menus, the Sleep Mode Timeout can be modified between 1 minute and 120 minutes.
If the print speed is less than or equal to 30 pages per minute, then you can set the timeout only up to 60
minutes. Setting the Sleep Mode Timeout to a low value reduces energy consumption, but may increase the
response time of the product. Setting the Sleep Mode Timeout to a high value maintains a fast response, but
uses more energy.
Notices 257
Hibernate Mode
This product is designed with an ultra‑low power operating mode called Hibernate mode. When operating in
Hibernate Mode, all other systems and devices are powered down safely.
The Hibernate mode can be entered in any of the following methods:
• Using the Hibernate Timeout
• Using the Schedule Power modes
Factory default Hibernate Timeout for this product in all countries or regions 3 days
The amount of time the printer waits after a job is printed before it enters Hibernate mode can be modified
between one hour and one month.
O
mode
If this product has an o mode which still consumes a small amount of power, then to completely stop product
power consumption, disconnect the power supply cord from the electrical outlet.
Total energy usage
Total energy usage
It is sometimes helpful to estimate the total product energy usage. Since power consumption claims are
provided in power units of Watts, the power consumption should be multiplied by the time the product spends
in each mode in order to calculate energy usage. The total product energy usage is the sum of each mode's
energy usage.
Applicability of Regulation (EU) 2019/2015 and (EU) 2019/2020
Per Commission Regulation (EU) 2019/2015 and (EU) 2019/2020, the light source contained within this product
or its component is intended to be used for Image Capture or Image Projection only, and is not intended for
use in other applications.
Regulatory notices for telecommunication terminal equipment
Regulatory notices for telecommunication terminal equipment
This section contains regulatory information pertaining to products that contain the analog facsimile card:
Lexmark Regulatory Type/Model Number:
LEX-M03-002
Notice to users of the US telephone network: FCC requirements
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative
Council for Terminal Attachments (ACTA). On the back of this equipment is a label that contains, among other
Notices 258
information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided
to your telephone company.
This equipment uses the RJ-11C Universal Service Order Code (USOC) jack.
A plug and jack used to connect this equipment to the premises’ wiring and telephone network must comply
with the applicable FCC Part 68 rules and requirements adopted by the ACTA. Use a compliant telephone cord
(RJ-11) that is 26 AWG or larger when connecting this product to the public switched telephone network. See
your setup documentation for more information.
The Ringer Equivalence Number (REN) is used to determine the number of devices that may be connected to
a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an
incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number
of devices that may be connected to a line, as determined by the total RENs, contact your local telephone
company. For products approved after July 23, 2001, the REN for this product is part of the product identifier
that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point
(for example, 03 is a REN of 0.3). For earlier products, the REN is shown separately on the label.
If this equipment causes harm to the telephone network, the telephone company will notify you in advance that
temporary discontinuance of service may be required. If advance notice is not practical, the telephone company
will notify the customer as soon as possible. You will also be advised of your right to file a complaint with the
FCC.
The telephone company may make changes in its facilities, equipment, operations or procedures that could
aect the operation of this equipment. If this happens, the telephone company will provide advance notice in
order for you to make necessary modifications to maintain uninterrupted service.
If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International,
Inc. at
www.lexmark.com or your Lexmark representative. If the equipment is causing harm to the telephone
network, the telephone company may request that you disconnect the equipment until the problem is resolved.
This equipment contains no user serviceable parts. For repair and warranty information, contact Lexmark
International, Inc. See the previous paragraph for contact information.
Connection to party line service is subject to state taris. Contact the state public utility commission, public
service commission, or corporation commission for information.
If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of
this equipment does not disable your alarm equipment. If you have questions about what will disable alarm
equipment, consult your telephone company or a qualified installer.
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other
electronic device, including fax machines, to send any message unless said message clearly contains in a
margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time
it is sent and an identification of the business or other entity, or other individual sending the message, and the
telephone number of the sending machine or such business, other entity, or individual. (The telephone number
provided may not be a 900 number or any other number for which charges exceed local or long-distance
transmission charges.)
See your user documentation in order to program this information into your fax machine.
Notice to users of the Canadian telephone network
This product meets the applicable Innovation, Science and Economic Development Canada technical
specifications.
Notices 259
The Ringer Equivalence Number (REN) indicates the maximum number of devices allowed to be connected to
a telephone interface. The termination of an interface may consist of any combination of devices subject only
to the requirement that the sum of the RENs of all the devices not exceed five. The REN is located on the product
label.
This equipment uses CA11A telephone jacks.
Avis réservé aux utilisateurs du réseau téléphonique du Canada
Ce produit est conforme aux spécifications techniques d’Innovation, Sciences et Développement économique
Canada.
Le numéro REN (ringer equivalence number : numéro d’équivalence de sonnerie) indique le nombre maximum
d'appareils pouvant être connectés à l’interface téléphonique. En bout de ligne, le nombre d’appareils qui
peuvent être connectés n’est pas directement limité, mais la somme des REN de ces appareils ne doit pas
dépasser cinq. Le numéro REN est indiqué sur l'étiquette produit.
Cet équipement utilise des prises de téléphone CA11A.
Notice to users of the New Zealand telephone network
Notice to users of the New Zealand telephone network
The following are special conditions for the Facsimile User Instructions. The grant of a telepermit for any item
of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions
for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any
sort of warranty. Above all, it provides no assurance that any item will work correctly in all respects with another
item of telepermitted equipment of a dierent make or model, nor does it imply that any product is compatible
with all of Telecom's network services.
This equipment shall not be set up to make automatic calls to the Telecom “111” Emergency Service.
This equipment may not provide for the eective hand-over of a call to another device connected to the same
line.
This equipment should not be used under any circumstances that may constitute a nuisance to other Telecom
customers.
This equipment is not capable, under all operating conditions, of correct operation at the higher speeds for
which it is designed. Telecom will accept no responsibility should diculties arise in such circumstances.
The decadic (or pulse) dialing on this device is unsuitable for use on the Telecom network in New Zealand.
For correct operation, the total of all the Ringer Equivalence Numbers (RENs) of all parallel devices connected
to the same telephone line may not exceed 5. The REN of this device is located on the label.
This device uses an RJ-11C modular connector. Contact your point of purchase if a BT adapter is required. The
Lexmark part number is 80D1873.
Some parameters required for compliance with Telecom's telepermit requirements are dependent on the
equipment associated with this device. The associated equipment shall be set to operate within the following
limits for compliance to Telecom's specifications:
• There shall be no more than 10 call attempts to the same number within any 30 minute period for any single
manual call initiation, and
Notices 260
• The equipment shall go on-hook for a period of not less than 30 seconds between the end of one attempt
and the beginning of the next call attempt.
• The equipment shall be set to ensure that automatic calls to
dierent
numbers are spaced such that there
is not less than 5 seconds between the end of one call attempt and the beginning of another.
Japanese telecom notice
The installed optional modem is in compliance with Japanese Telecommunication Law and has been
Certified
by JATE, with the following Certification Number:
A11-0160001JP
Lexmark International, Inc.
LEX-M03-002
A11-0160001JP
Using this product in Switzerland
This product requires a Swiss billing tone filter (Lexmark part number 80D1877) to be installed on any line which
receives metering pulses in Switzerland.
Utilisation de ce produit en Suisse
Cet appareil nécessite l’utilisation d’un filtre de tonalité de facturation suisse (nº de référence Lexmark :
80D1877) devant être installé sur toute ligne recevant des impulsions de comptage en Suisse.
Verwendung dieses Produkts in der Schweiz
Für dieses Produkt muss ein schweizerischer Billing Tone Filter zur Zählzeichenübertragung (Lexmark
Teilenummer 80D1877) für jede Leitung installiert werden, über die in der Schweiz Zeitsteuertakte übertragen
werden.
Uso del prodotto in Svizzera
Questo prodotto richiede un filtro toni Billing svizzero, (codice Lexmark 80D1877) da installare su tutte le linee
che ricevono impulsi remoti in Svizzera.
Regulatory notices for RFID products
This section contains regulatory information that applies only to the following RFID model or models:
CX725R
Notices 261
Modular component notice (RFID)
RFID models contain the following modular component:
Lexmark Regulatory Type/Model Number: FCC ID:IYL0528RFU; IC:2376A-0528RFU
Exposure to radio frequency radiation
The radiated output power of this device is far below the radio frequency exposure limits of the FCC and other
regulatory agencies. A minimum separation of 20 cm (8 inches) must be maintained between the antenna and
any persons for this device to satisfy the RF exposure requirements of the FCC and other regulatory agencies.
Innovation, Science and Economic Development Canada
This device complies with Innovation, Science and Economic Development Canada license-exempt RSS
standards. Operation is subject to the following two conditions: (1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may cause undesired operation of the
device.
Innovation, Sciences et Développement économique Canada
Cet appareil est conforme aux normes RSS exemptes de licence d'Innovation, Sciences et Développement
économique Canada. Son fonctionnement est soumis aux deux conditions suivantes : (1) cet appareil ne doit
pas causer d'interférences et (2) il doit accepter toutes les interférences, y compris les celles qui peuvent
entraîner un fonctionnement indésirable.
European Community (EC) directives conformity
This product is in conformity with the protection requirements of EC Council directive 2014/53/EU on the
approximation and harmonization of the laws of the Member States relating to radio equipment.
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY,
40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön
fasor, Millennium Tower III, 1095 Budapest HUNGARY. A declaration of conformity to the requirements of the
Directives is available upon request from the Authorized Representative or may be obtained at
www.lexmark.com/en_us/about/regulatory-compliance/european-union-declaration-of-conformity.html.
Compliance is indicated by the CE marking:
EU and other countries statement of radio transmitter operational frequency bands and
maximum RF power
This radio product transmits in the 865–868MHz band in the EU. The maximum transmitter EIRP power output,
including antenna gain, is ≤ 21dBm.
Notices 262
Multiple model information
The following information applies to all CX725, CX725R, CX727, XC4140, XC4143, XC4150, and XC4153 printer
models with the following machine types and model numbers:
7528-576, 7528-578, 7528-196, 7528-598
Federal Communications Commission (FCC) compliance information
statement
This product has been tested and found to comply with the limits for a Class B digital device, pursuant to Part
15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received, including interference that may cause
undesired operation.
The FCC Class B limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment
o
and on, the user is encouraged to try to correct the interference
by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.
• Consult your point of purchase or service representative for additional suggestions.
The manufacturer is not responsible for radio or television interference caused by using other than
recommended cables or by unauthorized changes or
modifications
to this equipment. Unauthorized changes
or modifications could void the user's authority to operate this equipment.
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing
device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach
or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a
violation of FCC regulations.
Any questions regarding this compliance information statement should be directed to:
Director of Lexmark Technology & Services
Lexmark International, Inc.
740 West New Circle Road
Lexington, KY 40550
Telephone: (859) 232–2000
E-mail: [email protected]
Innovation, Science and Economic Development Canada compliance
statement
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment
Standard ICES-003.
Notices 263
Avis de conformité aux normes de l’Innovation, Sciences et
Développement économique Canada
Cet appareil numérique de classe B est conforme aux exigences de la norme canadienne relative aux
équipements pouvant causer des interférences NMB-003.
日本
の
VCCI 規定
製品にこのマークが表示されている
場合
、次の要件を満たしています。
この装置
は
、クラス B 情報技術装置
です
。この装置
は
、家庭環境で使用することを目的としていますが、この
装置がラジオやテレビジョン
受信機に近接して使用されると
、受信障害を
引き起こすことがあります
。
取扱説明書に従って正しい取り扱いをしてください。
VCCI-B
European Community (EC) directives conformity
This product is in conformity with the protection requirements of EC Council directives 2014/30/EU, 2014/35/EU,
2009/125/EC, and 2011/65/EU as amended by (EU) 2015/863 on the approximation and harmonization of the
laws of the Member States relating to electromagnetic compatibility, safety of electrical equipment designed
for use within certain voltage limits, the ecodesign of energy-related products, and on the restrictions of use of
certain hazardous substances in electrical and electronic equipment.
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY,
40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön
fasor, Millennium Tower III, 1095 Budapest HUNGARY. A declaration of conformity to the requirements of the
Directives is available upon request from the Authorized Representative or may be obtained at
www.lexmark.com/en_us/about/regulatory-compliance/european-union-declaration-of-conformity.html.
This product
satisfies
the Class B limits of EN 55022 and EN55032 and safety requirements of EN 60950‑1 or
EN 62368-1.
Model‑specific information
The following information applies only to the CX725, CX725R, CX727, XC4140, XC4143, XC4150, and XC4153
printer models with the following machine types and model numbers:
7528-5A6, 7528-5A8, 7528-1A9, 7528-5A9
Notices 264
Federal Communications Commission (FCC) compliance information
statement
This product has been tested and found to comply with the limits for a Class A digital device, pursuant to Part
15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received, including interference that may cause
undesired operation.
The FCC Class A limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference, in which case the user will be required to correct the interference at his own expense.
The manufacturer is not responsible for any radio or television interference caused by using other than
recommended cables or by unauthorized changes or
modifications
to this equipment. Unauthorized changes
or modifications could void the user's authority to operate this equipment.
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class A computing
device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach
or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a
violation of FCC regulations.
Any questions regarding this compliance information statement should be directed to:
Director of Lexmark Technology & Services
Lexmark International, Inc.
740 West New Circle Road
Lexington, KY 40550
Telephone: (859) 232–2000
E-mail: [email protected]
Innovation, Science and Economic Development Canada compliance
statement
This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment
Standard ICES-003.
Avis de conformité aux normes de l’Innovation, Sciences et
Développement économique Canada
Cet appareil numérique de classe A est conforme aux exigences de la norme canadienne relative aux
équipements pouvant causer des interférences NMB-003.
Aviso aos usuários de produtos Classe A no Brasil.
Este produto não é apropriado para uso em ambientes domésticos, pois poderá causar interferências
eletromagnéticas que obrigam o usuário a tomar medidas necessárias para minimizar estas interferências.
Notices 265
European Community (EC) directives conformity
This product is in conformity with the protection requirements of EC Council directives 2014/30/EU, 2014/35/EU,
and 2011/65/EU as amended by (EU) 2015/863 on the approximation and harmonization of the laws of the
Member States relating to electromagnetic compatibility, safety of electrical equipment designed for use within
certain voltage limits, and on the restrictions of use of certain hazardous substances in electrical and electronic
equipment.
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY,
40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön
fasor, Millennium Tower III, 1095 Budapest HUNGARY. A declaration of conformity to the requirements of the
Directives is available upon request from the Authorized Representative or may be obtained at
www.lexmark.com/en_us/about/regulatory-compliance/european-union-declaration-of-conformity.html.
This product
satisfies
the Class A limits of EN 55022 and EN55032 and safety requirements of EN 60950‑1 or
EN 62368-1.
Radio interference notice
Warning
This is a product that complies with the emission requirements of EN55022 and EN55032 Class A limits and
immunity requirements of EN55024. This product is not intended to be used in residential/domestic
environments.
This is a Class A product. In a domestic environment, this product may cause radio interference, in which case
the user may be required to take adequate measures.
STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS, LEXMARK LED PRINTERS, AND
LEXMARK MULTIFUNCTION LASER PRINTERS
STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS,
LEXMARK LED PRINTERS, AND LEXMARK MULTIFUNCTION LASER
PRINTERS
Lexmark International, Inc., Lexington, KY
This limited warranty applies to the United States and Canada. For customers outside the U.S., refer to the
country-specific warranty information that came with your product.
This limited warranty applies to this product only if it was originally purchased for your use, and not for resale,
from Lexmark or a Lexmark Remarketer, referred to in this statement as “Remarketer.”
Limited warranty
Lexmark warrants that this product:
—Is manufactured from new parts, or new and serviceable used parts, which perform like new parts
—Is, during normal use, free from defects in material and workmanship
Notices 266
If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for
repair or replacement (at Lexmark's option).
If this product is a feature or option, this statement applies only when that feature or option is used with the
product for which it was intended. To obtain warranty service, you may be required to present the feature or
option with the product.
If you transfer this product to another user, warranty service under the terms of this statement is available to
that user for the remainder of the warranty period. You should transfer proof of original purchase and this
statement to that user.
Limited warranty service
The warranty period starts on the date of original purchase as shown on the purchase receipt and ends 12
months later provided that the warranty period for any supplies and for any maintenance items included with
the printer shall end earlier if it, or its original contents, are substantially used up, depleted, or consumed. Fuser
Units, Transfer/Transport Units, Paper Feed items, if any, and any other items for which a Maintenance Kit is
available are substantially consumed when the printer displays a “Life Warning” or “Scheduled Maintenance”
message for such item.
To obtain warranty service you may be required to present proof of original purchase. You may be required to
deliver your product to the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark
designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the
Lexmark designated location.
When warranty service involves the exchange of a product or part, the item replaced becomes the property of
the Remarketer or Lexmark. The replacement may be a new or repaired item.
The replacement item assumes the remaining warranty period of the original product.
Replacement is not available to you if the product you present for exchange is defaced, altered, in need of a
repair not included in warranty service, damaged beyond repair, or if the product is not free of all legal
obligations, restrictions, liens, and encumbrances.
As part of your warranty service and/or replacement, Lexmark may update the firmware in your printer to the
latest version. Firmware updates may modify printer settings and cause counterfeit and/or unauthorized
products, supplies, parts, materials (such as toners and inks), software, or interfaces to stop working. Authorized
use of genuine Lexmark products will not be impacted.
Before you present this product for warranty service, remove all print cartridges, programs, data, and removable
storage media (unless directed otherwise by Lexmark).
For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area
contact Lexmark on the World Wide Web.
Remote technical support is provided for this product throughout its warranty period. For products no longer
covered by a Lexmark warranty, technical support may not be available or only be available for a fee.
Extent of limited warranty
Lexmark does not warrant uninterrupted or error-free operation of any product or the durability or longevity of
prints produced by any product.
Warranty service does not include repair of failures caused by:
—Modification
or unauthorized attachments
—Accidents, misuse, abuse or use inconsistent with Lexmark user’s guides, manuals, instructions or guidance
Notices 267
—Unsuitable physical or operating environment
—Maintenance by anyone other than Lexmark or a Lexmark authorized servicer
—Operation of a product beyond the limit of its duty cycle
—Use of printing media outside of Lexmark specifications
—Refurbishment, repair, refilling or remanufacture by a third party of products, supplies or parts
—Products, supplies, parts, materials (such as toners and inks), software, or interfaces not furnished by Lexmark
TO THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS
OR REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS
OR IMPLIED, WITH RESPECT TO THIS PRODUCT, AND SPECIFICALLY DISCLAIM THE IMPLIED
WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND
SATISFACTORY QUALITY. ANY WARRANTIES THAT MAY NOT BE DISCLAIMED UNDER APPLICABLE LAW
ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES, EXPRESS OR IMPLIED, WILL
APPLY AFTER THIS PERIOD. ALL INFORMATION, SPECIFICATIONS, PRICES, AND SERVICES ARE SUBJECT
TO CHANGE AT ANY TIME WITHOUT NOTICE.
Limitation of liability
Your sole remedy under this limited warranty is set forth in this document. For any claim concerning performance
or nonperformance of Lexmark or a Remarketer for this product under this limited warranty, you may recover
actual damages up to the limit set forth in the following paragraph.
Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the
product that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or
damage to real property or tangible personal property for which Lexmark is legally liable. IN NO EVENT WILL
LEXMARK BE LIABLE FOR ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER
ECONOMIC OR CONSEQUENTIAL DAMAGES. This is true even if you advise Lexmark or a Remarketer of the
possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim.
This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark. Lexmark's
and its Suppliers' and Remarketers' limitations of remedies are not cumulative. Such Suppliers and Remarketers
are intended beneficiaries of this limitation.
Additional rights
Some states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or
limitation of incidental or consequential damages, so the limitations or exclusions contained above may not
apply to you.
This limited warranty gives you
specific
legal rights. You may also have other rights that vary from state to state.
Notices 268
Index
A
activating Voice Guidance 26
adapter plug 51
adding a shortcut
copy 45
adding contacts 24
adding groups 24
adding hardware options
print driver 250
adding internal options
print driver 250
adding shortcut
e‑mail 47
fax destination 56
FTP address 58
ADF input tray
replacing 170
ADF registration
adjusting 233
ADF scan pad
replacing 171
ADF separator roller
replacing 173
adjusting
scanner registration 233
adjusting ADF registration 233
adjusting darkness
fax 57
adjusting default volume
headphone 144
adjusting speech rate
Voice Guidance 26
adjusting the brightness
printer display 180
adjusting the brightness of the
printer display 180
adjusting the default speaker
volume 144
adjusting toner darkness 225
AirPrint
using 37
Android device
printing from 36
answering machine
setting up 49
applications, supported 19
assigning printer to a ring
pattern 54
attaching cables 14
automatic document feeder
(ADF)
using 43, 46, 55, 58
available internal options 235
avoiding paper jams 182
B
blank pages 201
blocking junk faxes 57
bookmarks
creating 23
creating folders for 24
C
can send but not receive
faxes 229
canceling a print job
from the computer 42
from the printer control
panel 42
cannot open Embedded Web
Server 192
cannot receive faxes 229
Card Copy
setting up 20
card stock
loading 30
changing resolution
fax 56
changing the printer port settings
after installing ISP 147
changing the wallpaper 21
checking the printer
connectivity 193
checking the status of parts and
supplies 150
cleaning
exterior of the printer 148
interior of the printer 148
scanner 149
cleaning the printer 148
Cleaning the Scanner 141
Cloud Connector profile
creating 22
printing from 41
scanning to 60
collated printing does not
work 198
collating copies 44
color correction 225
color quality, troubleshooting
print appears tinted 227
confidential documents do not
print 219
confidential
print jobs 40
printing from a Macintosh
computer 40
printing from Windows 40
configuring
daylight saving
time 55
configuring supply
notifications
153
configuring
the settings
fax speaker 144
configuring the SMTP server 46
configuring
the SMTP server for
fax 48
connecting a mobile device
to the printer wireless
network 146
connecting printer to distinctive
ring service 54
connecting the printer
to a wireless network 145
connecting to a wireless network
using PIN method 145
using Push Button method 145
conserving supplies 180
contacting customer
support 234
contacts
adding 24
deleting 25
editing 25
control panel
using 16
copy troubleshooting
partial copies of documents or
photos 231
poor copy quality 231
scanner does not respond 233
copying
on both sides of the paper 44
on letterhead 44
Index 269
photos 43
using the automatic document
feeder (ADF) 43
using the scanner glass 43
copying dierent paper sizes 43
copying from
selected tray 43
copying multiple pages
onto a single sheet 45
creating a Cloud Connector
profile 22
creating a shortcut
copy 45
network folder 58
creating bookmarks 23
creating folders
for bookmarks 24
creating shortcut
e‑mail 47
fax destination 56
FTP address 58
crooked print 213
Customer Support
using 22
customer support
contacting 234
customizing the display 21
D
dark print 202
date and time
fax settings 55
daylight saving time
configuring 55
deactivating the Wi‑Fi
network 147
default headphone volume
adjusting 144
default speaker volume
adjusting 144
Defective flash detected 196
deleting contacts 25
deleting groups 25
developer unit
replacing 159
Device Quotas
setting up 21
dierent paper sizes, copying 43
directory list
printing 42
Display Customization
using 21
distinctive ring service, fax
enabling 54
documents
scanning to a fax server 60
documents, printing
from a computer 36
from a mobile device 36
E
editing contacts 25
editing groups 25
emission notices 254, 262, 264
enabling Magnification mode 26
enabling personal
identification
numbers 26
enabling spoken passwords 26
enabling the USB port 193
enabling Wi‑Fi Direct 146
encrypting
printer hard disk 142
enlarging copies 44
envelopes
loading 30
environmental settings 180
erasing hard disk memory 142
erasing printer memory 143
Ethernet cable 14
Ethernet port 14
exporting a
configuration
file
using the Embedded Web
Server 250
e‑mail server
setting up 46
e‑mail shortcut
creating 47
e‑mailing
using a shortcut number 47
using the address book 47
using the automatic document
feeder (ADF) 46
using the printer 47
using the scanner glass 46
F
factory default settings
restoring 142
FAQ about color printing 226
fax
configuring the SMTP server 48
forwarding 57
holding 57
setting the schedule to send 56
fax darkness
adjusting 57
fax destination shortcut
creating 56
fax log
viewing 57
fax resolution
changing 56
fax setup
country‑ or region‑specific 51
standard telephone line
connection 49
fax speaker
configuring the settings 144
fax troubleshooting
cannot receive faxes 229
cannot send faxes 229
cannot send or receive
faxes 227
poor print quality 230
faxing
setting the date and time 55
using the automatic document
feeder (ADF) 55
using the scanner glass 55
FCC notices 262
finding more information about
the printer 11
firmware card 235
firmware, updating
using the control panel 251
using the Embedded Web
Server 252
flash drive
printing from 38
scanning to 59
font sample list
printing 41
forms
printing 36
Forms and Favorites
setting up 19
FTP address
creating shortcut 58
FTP server, scanning to
using the control panel 58
fuser
replacing 164
fuser maintenance kit
ordering 153
Index 270
G
genuine Lexmark parts and
supplies 151
ghost images appear on
prints 204
Google Cloud Print
using 36
gray or colored background 205
groups
adding 24
deleting 25
editing 25
H
hard disk memory
erasing 142
hardware options
trays 249
hardware options, adding
print driver 250
held documents do not print 219
held jobs 40
printing from a Macintosh
computer 40
printing from Windows 40
Hibernate mode
configuring
180
holding faxes 57
home screen
customizing 19
home screen icons
displaying 19
using 17
horizontal dark lines 206
horizontal white lines 207
humidity around the printer 256
I
icons on the home screen
showing 19
imaging kit
ordering 153
replacing 159
imaging unit
ordering 153
replacing 155
importing a configuration file
using the Embedded Web
Server 250
incorrect margins 208
indicator light
understanding the status 17
installing a memory card 235
installing a printer hard disk 245
installing an internal solutions
port 238
installing an optional card 243
installing options
printer hard disk 245
installing the print driver 250
installing the printer
software 250
internal option is not
detected 194
internal options 235
installing 243
memory card 235
internal options, adding
print driver 250
internal solutions port
installing 238
troubleshooting 195
J
jam areas
locating 183
jam, clearing
behind door E 185
multipurpose feeder 185
trays 184
jams
avoiding 182
jams, clearing
in the duplex unit 187
in the fuser 187
junk faxes
blocking 57
K
keyboard on the display
using 27
L
letterhead
copying on 44
Lexmark Mobile Print
using 36
light print 209
linking trays 31
loading
card stock 30
envelopes 30
multipurpose feeder 30
loading trays 28
locating jam areas 183
M
Magnification mode
enabling 26
maintenance counter
resetting 179
making copies 43
managing screen saver 21
manual color correction 225
memory card 235
installing 235
menu
802.1x 128
About this Printer 77
Accessibility 71
Confidential Print Setup 137
Configuration Menu 71
Copy Defaults 89
Custom Scan Sizes 88
Default Login Methods 133
Device 140
Disk Encryption 138
Eco‑Mode 64
Erase Temporary Data Files 138
Ethernet 123
E‑mail Defaults 107
E‑mail Setup 106
Fax 140
Fax Mode 93
Fax Server Setup 103
Fax Setup 93
Flash Drive Print 119
Flash Drive Scan 116
FTP Defaults 112
Google Cloud Print 131
Help 141
HTML 85
HTTP/FTP Settings 129
Image 86
Information Sent to Lexmark 70
IPSec 127
Job Accounting 81
Layout 77
Local Accounts 133
Login Restrictions 137
LPD Configuration 128
Manage Permissions 132
Media Types 89
Index 271
Menu Settings Page 139
Miscellaneous 139
Network 141
Network Overview 121
Notifications 66
Out of Service Erase 76
PCL 84
PDF 83
PostScript 83
Power Management 70
Preferences 63
Print 140
Quality 80
Remote Operator Panel 65
Restore Factory Defaults 71
Restrict external network
access 130
Schedule USB Devices 134
Security Audit Log 134
Setup 79
Shortcuts 140
SNMP 126
Solutions LDAP Settings 139
TCP/IP 124
ThinPrint 129
Tray Configuration 87
Troubleshooting 141
Universal Setup 87
USB 130
Visible Home Screen Icons 77
Web Link Setup 111
Wireless 121
Wi‑Fi Direct 131
XPS 82
Menu Settings Page
printing 141
mobile device
printing from 36, 37
modifying color output 225
Mopria Print Service 37
mottled print and dots 211
moving the printer 12, 179
multipurpose feeder
loading 30
N
navigating the screen
using gestures 27
navigating the screen using
gestures 27
network folder
creating a shortcut 58
noise emission levels 254
Non‑Lexmark supply 197
non‑volatile memory 143
erasing 142
Not enough free space in flash
memory for resources 196
notices 254, 255, 257, 258,
262, 263, 264
O
optional card
installing 243
options
firmware
cards 235
internal solutions port 238
memory card 235
wireless 235
ordering
fuser maintenance kit 153
imaging kit 153
imaging unit 153
transfer module 153
ordering supplies
waste toner bottle 153
P
paper
Universal size setting 28
paper jam behind door E 185
paper jam clearing
standard bin 186
paper jam in door A 187
paper jam in the multipurpose
feeder 185
paper jam in the standard
bin 186
paper jam in trays 184
paper jam, clearing
automatic document feeder 185
multipurpose feeder 185
trays 184
paper jams
avoiding 182
paper jams, clearing
in the duplex unit 187
in the fuser 187
paper size
setting 28
paper type
setting 28
paper types
supported 34
paper weights
supported 35
parallel interface card
troubleshooting 195
parts status
checking 150
personal identification number
method 145
personal identification numbers
enabling 26
photos, copying 43
pick roller
replacing 166
placing separator sheets
between copies
copying 44
poor fax print quality 230
power button light
understanding the status 17
power cord socket 14
power save modes
configuring 180
print appears tinted 227
print driver
hardware options, adding 250
installing 250
print job
canceling from the
computer 42
canceling from the printer
control panel 42
print jobs not printed 222
print quality
cleaning the scanner 149
replacing imaging kit 159
Print Quality Test Pages 141
print quality troubleshooting
blank or white pages 201
crooked print 213
dark print 202
ghost images appear on
prints 204
gray or colored
background 205
horizontal dark lines 206
horizontal white lines 207
light print 209
mottled print and dots 211
repeating print defects 213
skewed print 213
Index 272
solid color or black images 215
text or images cut o 215
toner easily rubs o 216
uneven print density 217
vertical dark lines appear on
prints 217
vertical white lines 218
print troubleshooting
collated printing does not
work 198
confidential and other held
documents do not print 219
envelope seals when
printing 198
incorrect margins 208
jammed pages are not
reprinted 201
job prints from the wrong
tray 224
job prints on the wrong
paper 224
paper curl 199
paper frequently jams 200
print jobs do not print 222
slow printing 221
tray linking does not work 200
unable to read flash drive 193
printer
basic model 13
fully configured 13
minimum clearances 12
moving 12
selecting a location 12
shipping 179
printer configurations 13
printer display
adjusting the brightness 180
printer hard disk
encrypting 142
printer hard disk memory 143
printer information
finding 11
printer is not responding 223
printer menus 62
printer messages
Defective flash detected 196
Non‑Lexmark supply 197
Not enough free space in flash
memory for resources 196
Replace cartridge, printer region
mismatch 196
Scanner maintenance required,
use ADF Kit 198
Unformatted flash detected 196
printer options troubleshooting
cannot detect internal
option 194
internal solutions port 195
parallel interface card 195
serial interface card 195
printer port settings
changing 147
printer ports 14
printer settings
restoring factory default 142
printer software
installing 250
printer status 17
printer wireless network
connecting a mobile device
to 146
printing
directory list 42
font sample list 41
from a Cloud Connector
profile 41
from a computer 36
from a flash drive 38
from a mobile device 36, 37
from an Android device 36
Menu Settings Page 141
using Google Cloud Print 36
using Mopria Print Service 37
using Wi‑Fi Direct 37
printing a directory list 42
printing a font sample list 41
printing a network setup
page 193
printing confidential and other
held jobs
from a Macintosh computer 40
from Windows 40
printing forms 36
printing from a computer 36
printing from a flash drive 38
Push Button method 145
Q
QR codes
adding 22
R
received fax
forwarding 57
received faxes
holding 57
recycling
Lexmark packaging 181
Lexmark products 180
reducing copies 44
repeat print jobs 40
printing from a Macintosh
computer 40
printing from Windows 40
repeating print defects 213
Replace cartridge, printer region
mismatch 196
replacing imaging unit 155
replacing parts
ADF separator roller 173
pick roller 166
separator pad 168
transfer module 175
replacing the ADF input tray 170
replacing the ADF scan pad 171
replacing the ADF separator
roller 173
replacing the imaging kit 159
replacing the pick roller 166
replacing the separator pad 168
replacing the transfer
module 175
replacing the waste toner
bottle 163
replacing toner cartridge 154
reserve print jobs
printing from a Macintosh
computer 40
printing from Windows 40
resetting
supply usage counters 197
resetting the fuser page
count 179
resetting the maintenance
counter 179
resetting the supply usage
counters 197
resetting the transfer module
page count 179
RJ11 adapter 51
running a slideshow 21
Index 273
S
safety information 8, 9, 10
saving paper 45
saving toner 45
Scan Center
setting up 20
Scan to Computer
setting up 60
scan troubleshooting
cannot scan from a
computer 230
partial copies of documents or
photos 231
poor copy quality 231
scan job was not
successful 232
scanner does not respond 233
scanning freezes the
computer 232
scanning takes too long 232
scanner
cleaning 149
scanner does not close 232
scanner glass
using 43, 46, 55, 58
Scanner maintenance required,
use ADF Kit 198
scanning
to a Cloud Connector profile 60
to an FTP server 58
using the automatic document
feeder (ADF) 58
using the scanner glass 58
scanning to a computer 60
scanning to a fax server 60
scanning to a flash drive 59
scanning to an FTP server
using the control panel 58
scheduling a fax 56
securing printer memory 143
selecting a location for the
printer 12
sending a fax
using the computer 55
using the control panel 55
sending an e‑mail 47
separator pad
replacing 168
serial interface card
troubleshooting 195
serial printing
setting up 147
setting the paper size 28
setting the paper type 28
setting the Universal paper
size 28
setting up Device Quotas 21
setting up fax
country‑ or region‑specific 51
standard telephone line
connection 49
setting up serial printing 147
shipping the printer 179
Shortcut Center
using 20
shortcut, creating
e‑mail 47
fax destination 56
FTP address 58
shortcut, creating a
copy 45
skewed print 213
Sleep mode
configuring 180
slow printing 221
SMTP server for e‑mail
configuring 46
SMTP server for fax
configuring 48
solid color or black images 215
sorting multiple copies 44
speaker
default volume 144
spoken passwords
enabling 26
statement of volatility 143
storing print jobs 40
supplies
conserving 180
supplies status
checking 150
supplies, ordering
imaging kit 153
imaging unit 153
toner cartridges 151
waste toner bottle 153
supply notifications
configuring 153
supply usage counters
resetting 197
supported applications 19
supported file types 39
supported flash drives 39
supported paper sizes 33
supported paper types 34
supported paper weights 35
T
temperature around the
printer 256
text or images cut o 215
toner cartridge
replacing 154
toner cartridges
ordering 151
toner darkness
adjusting 225
toner easily rubs o 216
transfer module
ordering 153
replacing 175
trays
installing 249
linking 31
loading 28
unlinking 31
troubleshooting
cannot open Embedded Web
Server 192
FAQ about color printing 226
printer is not responding 223
troubleshooting, color quality
print appears tinted 227
troubleshooting, copy
partial copies of documents or
photos 231
poor copy quality 231
scanner does not close 232
scanner does not respond 233
troubleshooting, fax
cannot send faxes 229
cannot send or receive
faxes 227
poor print quality 230
troubleshooting, print
collated printing does not
work 198
confidential and other held
documents do not print 219
envelope seals when
printing 198
incorrect margins 208
jammed pages are not
reprinted 201
Index 274
job prints from the wrong
tray 224
job prints on the wrong
paper 224
paper curl 199
paper frequently jams 200
print jobs do not print 222
slow printing 221
tray linking does not work 200
troubleshooting, print quality
blank or white pages 201
crooked print 213
dark print 202
ghost images appear on
prints 204
gray or colored
background 205
horizontal dark lines 206
horizontal white lines 207
light print 209
mottled print and dots 211
repeating print defects 213
skewed print 213
solid color or black images 215
text or images cut o 215
toner easily rubs o 216
uneven print density 217
vertical dark lines appear on
prints 217
vertical white lines 218
troubleshooting, printer options
cannot detect internal
option 194
internal solutions port 195
troubleshooting, scan
cannot scan from a
computer 230
partial copies of documents or
photos 231
poor copy quality 231
scan job was not
successful 232
scanner does not close 232
scanner does not respond 233
two‑sided copying 44
U
unable to read flash drive
troubleshooting, print 193
uneven print density 217
Unformatted flash detected 196
Universal paper size
setting 28
unlinking trays 31
updating firmware
using the control panel 251
using the Embedded Web
Server 252
USB cable 14
USB port 14
enabling 193
using Customer Support 22
using Display Customization 21
using genuine Lexmark parts and
supplies 151
using QR Code Generator 22
using the ADF
copying 43
using the automatic document
feeder (ADF) 43, 46, 55, 58
using the control panel 16
using the home screen 17
using the scanner
glass 43, 46, 55, 58
copying 43
V
verify print jobs 40
printing from a Macintosh
computer 40
printing from Windows 40
vertical dark lines appear on
prints 217
vertical white lines 218
viewing a fax log 57
virtual keyboard
using 27
Voice Guidance
activating 26
speech rate 26
Voice Guidance speech rate
adjusting 26
volatile memory 143
erasing 142
W
waste toner bottle
ordering 153
replacing 163
white pages 201
wireless network
connecting the printer to 145
Wi‑Fi Protected Setup 145
wireless networking 145
wireless option 235
Wi‑Fi Direct 146
printing from a mobile
device 37
Wi‑Fi network
deactivating 147
Wi‑Fi Protected Setup
wireless network 145
Index 275
