E S S E N T I A L S FOR LIFE
User
Manual
MODEL
GGSAPF32600W
GGSAPF33500W
V 2.1 | 0726
Portable
Air-conditioner
2.6kW / 3.5kW
2
For future reference, please record the following information which can be found on the rating plate
and the date of purchase which can be found on your sales invoice.
STORE DETAILS
STORE NAME
|
ADDRESS
|
TELEPHONE
|
PURCHASE DATE
|
PRODUCT DETAILS
MODEL NO.
|
SERIAL NO.*
|
Purchase Details
3
Welcome
Congratulations on purchasing
your new Portable Air-conditioner!
The Sôlt brand is proudly
distributed within Australia
by Residentia Group Pty Ltd.
Please refer to the warranty card at the rear of this manual
for information regarding your product’s parts and labour
warranty, or visit us online at www.residentia.group
At Residentia Group, we are customer obsessed and our
Support Team are there to ensure you get the most out of
your appliance. Should you want to learn more about your
portable air-conditioner features, and importantly taking
care of your appliance when cleaning, our Support Team
are here to help.
You can use our online Support Centre at anytime by
visiting http://support.residentiagroup.com.au, or you can
contact us via calling us on 1300 11 HELP (4357).
It is important that you read through the following use and
care manual thoroughly to familiarise yourself with the
installation and operation requirements of your appliance
to ensure optimum performance.
Again, thank you for choosing an Sôlt appliance and we
look forward to being of service to you.
Kind Regards,
The Residentia Team
Residentia Group
—
Head Office.
165 Barkly Ave
Burnley
Victoria 3121
Australia
—
ACN.
600 546 656
—
Online.
residentia.group
Contents 2 Purchase Details
3 Welcome
5 General Safety Instructions
8 Your Portable Air-conditioner
12 Installation
15 Operation Instructions
22 Cleaning & Maintenance
23 FAQs & Troubleshooting Guide
24 Technical Specifications
25 Attach Your Receipt
26 Warranty Information
Sôlt recommends the use of original spare parts. When contacting our customer service team, please ensure
that you have the following information at hand (which can be found on your appliances’ rating plate).
— Model Number
— Serial Number
T . 1300 11 4357 | E. support@residentiagroup.com.au
Customer Care
5
READ CAREFULLY AND KEEP FOR FUTURE REFERENCE
Read this manual thoroughly before first use, even if
you are familiar with this type of product. The safety
precautions enclosed herein reduce the risk of fire, electric
shock and injury when correctly adhered to. Make sure
you understand all instructions and warnings.
Keep the manual in a safe place for future reference,
along with the completed warranty card and purchase
receipt. If you sell or transfer ownership of this product,
pass on these instructions to the new owner.
Always follow basic safety precautions and accident
prevention measures when using an electrical appliance,
including the following:
ELECTRICAL SAFETY AND CORD HANDLING
– Voltage: Before turning on the air conditioner, ensure
the electrical voltage and circuit frequency correspond
to those indicated on the appliance.
– Socket: Ensure your electrical outlet is properly
installed and earthed and complies with your local
electrical safety requirements.
– Moisture: To reduce the risk of electrocution, never
operate the appliance with wet hands; never
submerge it in water or spill liquids into it. Do not use it
in a bathroom or laundry, or where it can be splashed
with water.
– Power supply cord: Do not kink or damage the
cord. Do not pull the cord or place it near a heat
source. Always unwind the cord completely to avoid
overheating. Run the cord in such a way so that no
one will trip over it.
– Extension cord/adaptor: Do not use this appliance
with an extension cord or power adaptor.
– Damaged cord: If the supply cord is damaged, do
not use the appliance. A damaged power supply cord
must be replaced by the manufacturer or its service
agent or a similarly qualified person in order to avoid
a hazard. Contact our after sales support centre.
– WARNING: Do not use when damaged! In case of
damage, switch off the appliance, unplug it and
contact our after sales support centre. Do not pick
up or operate a damaged appliance, or after it
malfunctions or has been dropped or damaged in
any manner.
– Power button: Always use the on/off button on the
control panel to turn the product on or off. Never
simply switch the product on or off by plugging it into
or unplugging it from the wall socket.
– Disconnect: Turn off the unit first and then unplug
it when it is not in use and before maintenance or
cleaning, but do not unplug it when it is in operation,
as this could create a spark and cause a fire. Grip by
the plug, do not pull by the cord when disconnecting.
– RCD: The installation of a residual current device
(safety switch) is recommended to provide additional
safety protection when using electrical appliances. It
is advisable that a safety switch with a rated residual
operating current not exceeding 30mA be installed in
the electrical circuit supplying the appliance. See your
electrician for professional advice.
– Never try to open the housing, modify or alter the
product in any way.
USAGE CONDITIONS AND RESTRICTIONS
– Intended use: This appliance is intended for air
conditioning domestic environments. It is not suitable
for commercial, industrial or trade use. Do not use it
for any other purpose (such as cooling food, etc.) and
only use it as described in this manual.
– Common sense: These instructions are not intended to
cover every possible condition and situation. As with
any electrical appliance, common sense and caution
are therefore always recommended when installing,
operating and maintaining the unit.
– No outdoor use: Do not use the unit outdoors.
It is for indoor use only.
– Usage restriction: This appliance is not intended
for use by persons (including children) with reduced
physical, sensory or mental capabilities, or lack of
experience and knowledge, unless they have been
given supervision or instruction concerning use of
the appliance in a safe way and understand the
hazards involved.
– No external timer: This appliance is not intended to
be used with an external timer or a separate remote
control system.
– WARNING: Do not cover! Do not cover the air
conditioner or obstruct any air inlet or outlet grilles.
Obstructing these openings causes a fire hazard,
reduces the operating efficiency and may lead to
malfunction or damage.
– Air outlets: Do not insert any objects, or your fingers,
into the air outlet, and make sure to warn children of
the dangers.
– Children: Supervise children to ensure they do not
play with the appliance. Close supervision is necessary
when any appliance is used by or near children.
Cleaning and user maintenance shall not be made by
children without supervision.
General Safety Instructions
6
– Unattended: Do not leave the appliance unattended
when in use.
– Attachments: The use of attachments not
recommended or sold by the manufacturer may cause
fire, electric shock or injury.
– Startup settings: Set the unit to maximum cooling
and high speed ventilation for the initial startup, then
adjust the unit down to a more comfortable setting
as required.
– Airflow: Do not direct the airflow onto plants or
animals, as long and direct exposure to cold air from
the air conditioner could adversely affect them.
– Cold air exposure: Never remain directly exposed
to the flow of cold air for a long time, as direct
and prolonged exposure to cold air from the air
conditioner could be dangerous for your health. Take
particular care in rooms where there are children, old,
or sick people.
– Moving the appliance: When moving the air
conditioner, always turn off and disconnect the power
supply, and move it slowly.
– Never place any objects containing liquid, such as
flower vases or drinks, on top of the product.
– Never handle the product with wet hands or
while barefoot.
– Switch off and unplug the product when it is not in use.
– WARNING! If the product should tip over, immediately
turn it off and unplug it.
CLEANING AND MAINTENANCE
– Disconnect: Make sure the appliance is disconnected
from the power supply when it will not be used for a
long time and before carrying out any cleaning
or maintenance.
– Air filter: Keep the air filter clean. Do not use the unit
without the air filters fitted. Using it without air filters
could cause an excessive accumulation of dust or
waste on the inner parts of the device with possible
subsequent failures.
– Service and repair: The air conditioner has no
user-serviceable parts contained inside. Do not
attempt to disassemble, modify or conduct repairs on
this unit. It has been built in accordance with relevant
safety and performance standards. An electrical
specialist must carry out all repairs. Contact our after
sales support line for advice on service.
– Cooling efficiency: To help cooling efficiency, keep
blinds and curtains closed during the sunniest part of
the day. Close off any fireplace damper, floor and/or
wall register so cool air does not escape through the
chimney or duct work.
INSTALLATION
– Proper installation: Install the appliance according
to the instructions in this manual and national wiring
regulations. Improper installation may result in the
risk of fire, electric shock and/or injury. We assume no
responsibility for any eventual damages caused by
improper installation or faulty use.
– Upright position: Place the unit on a flat surface to
reduce the risk of it tipping over. Do not tilt the unit,
always keep it upright. If the unit has not been kept
upright (such as during storage), wait for at least
24 hours before operation.
– Obstructions: Do not locate the air conditioner where
furniture or other objects can obstruct the airflow.
– Do not cover: Do not cover the air conditioner or
obstruct any air inlet or outlet grilles. Obstructing
these openings causes a fire hazard, reduces the
operating efficiency and may lead to malfunction or
damage.
– Chemicals: Do not install the air conditioner in
environments where the air could contain gas, oil
or sulphur. Do not let chemical substances come
into contact with the unit. Do not use the unit in the
presence of flammable substances or vapour such as
alcohol, insecticides, petrol etc.
– Heat: Do not install the air conditioner near sources
of heat, or exposed to direct sunlight.
– Room size: The unit is designed for use in a room
of 16–18m² (GGSAPF32600W) and 18–23m²
(GGSAPF33500W).
– Clearances: Always keep a clearance of at least
30cm from walls, furniture and curtains.
This symbol shows that this appliance uses a flammable refrigerant
(R290). If the refrigerant is leaked and exposed to an external ignition
source, there is a risk of fire.
General Safety Instructions (Continued)
6
– Unattended: Do not leave the appliance unattended
when in use.
– Attachments: The use of attachments not
recommended or sold by the manufacturer may cause
fire, electric shock or injury.
– Startup settings: Set the unit to maximum cooling
and high speed ventilation for the initial startup, then
adjust the unit down to a more comfortable setting
as required.
– Airflow: Do not direct the airflow onto plants or
animals, as long and direct exposure to cold air from
the air conditioner could adversely affect them.
– Cold air exposure: Never remain directly exposed
to the flow of cold air for a long time, as direct
and prolonged exposure to cold air from the air
conditioner could be dangerous for your health. Take
particular care in rooms where there are children, old,
or sick people.
– Moving the appliance: When moving the air
conditioner, always turn off and disconnect the power
supply, and move it slowly.
– Never place any objects containing liquid, such as
flower vases or drinks, on top of the product.
– Never handle the product with wet hands or
while barefoot.
– Switch off and unplug the product when it is not in use.
– WARNING! If the product should tip over, immediately
turn it off and unplug it.
CLEANING AND MAINTENANCE
– Disconnect: Make sure the appliance is disconnected
from the power supply when it will not be used for a
long time and before carrying out any cleaning
or maintenance.
– Air filter: Keep the air filter clean. Do not use the unit
without the air filters fitted. Using it without air filters
could cause an excessive accumulation of dust or
waste on the inner parts of the device with possible
subsequent failures.
– Service and repair: The air conditioner has no
user-serviceable parts contained inside. Do not
attempt to disassemble, modify or conduct repairs on
this unit. It has been built in accordance with relevant
safety and performance standards. An electrical
specialist must carry out all repairs. Contact our after
sales support line for advice on service.
– Cooling efficiency: To help cooling efficiency, keep
blinds and curtains closed during the sunniest part of
the day. Close off any fireplace damper, floor and/or
wall register so cool air does not escape through the
chimney or duct work.
INSTALLATION
– Proper installation: Install the appliance according
to the instructions in this manual and national wiring
regulations. Improper installation may result in the
risk of fire, electric shock and/or injury. We assume no
responsibility for any eventual damages caused by
improper installation or faulty use.
– Upright position: Place the unit on a flat surface to
reduce the risk of it tipping over. Do not tilt the unit,
always keep it upright. If the unit has not been kept
upright (such as during storage), wait for at least
24 hours before operation.
– Obstructions: Do not locate the air conditioner where
furniture or other objects can obstruct the airflow.
– Do not cover: Do not cover the air conditioner or
obstruct any air inlet or outlet grilles. Obstructing
these openings causes a fire hazard, reduces the
operating efficiency and may lead to malfunction or
damage.
– Chemicals: Do not install the air conditioner in
environments where the air could contain gas, oil
or sulphur. Do not let chemical substances come
into contact with the unit. Do not use the unit in the
presence of flammable substances or vapour such as
alcohol, insecticides, petrol etc.
– Heat: Do not install the air conditioner near sources
of heat, or exposed to direct sunlight.
– Room size: The unit is designed for use in a room
of 16–18m² (GGSAPF32600W) and 18–23m²
(GGSAPF33500W).
– Clearances: Always keep a clearance of at least
30cm from walls, furniture and curtains.
This symbol shows that this appliance uses a flammable refrigerant
(R290). If the refrigerant is leaked and exposed to an external ignition
source, there is a risk of fire.
General Safety Instructions (Continued)
7
WARNING FOR USING R32/R290 REFRIGERANT
– Do not use means to accelerate the defrosting
process or to clean, other than those recommended
by the manufacturer.
– The appliance shall be stored in a room without
continuously operating ignition sources (for example:
open flames, an operating gas appliance or an
operating electric heater).
– Do not pierce or burn.
– Be aware that the refrigerants may not contain
an odour.
– Appliance should be installed, operated and stored
in a room with a floor area according to the amount
of refrigerant to be charged. For specific information
on the type of gas and the amount, please refer to
the relevant label on the unit itself. When there are
dierences between the label and the manual on the
Min. room area description, the description on label
shall prevail.
For R290:
Amount of refrigerant (kg) Min. room area (m²)
≤ 0.0836 4
> 0.0836 and ≤ 0.1045 5
> 0.1045 and ≤ 0.1254 6
> 0.1254 and ≤ 0.1463 7
> 0.1463 and ≤ 0.1672 8
> 0.1672 and ≤ 0.1881 9
> 0.1881 and ≤ 0.2090 10
> 0.2090 and ≤ 0.2299 11
> 0.2299 and ≤ 0.2508 12
> 0.2508 and ≤ 0.2717 13
> 0.2717 and ≤ 0.2926 14
> 0.2926 and ≤ 0.3135 15
– Compliance with national gas regulations shall be
observed.
– Keep ventilation openings clear of obstruction.
– The appliance shall be stored so as to prevent
mechanical damage from occurring.
– A warning that the appliance shall be stored in a
well-ventilated area where the room size corresponds
to the room area as specified for operation.
– Any person who is involved with working on or
breaking into a refrigerant circuit should hold a
current valid certificate from an industry-accredited
assessment authority, which authorises their
competence to handle refrigerants safely in
accordance with an industry recognised
assessment specification.
– Servicing shall only be performed as recommended by
the equipment manufacturer. Maintenance and repair
requiring the assistance of other skilled personnel shall
be carried out under the supervision of the person
competent in the use of flammable refrigerants.
– The appliance shall be stored in a room without
continuously operating open flames (for example an
operating gas appliance) and ignition sources (for
example an operating electric heater).
Explanation of symbols displayed on the unit
(For the unit adopts R32/R290 Refrigerant only):
Safety
Precautions
Page 6
WARNING for Using R32/R290 Refrigerant
Do not use means to accelerate the defrosting process or to clean, other than those recommended by
the manufacturer.
The appliance shall be stored in a room without continuously operating ignition sources (for example:
open flames, an operating gas appliance or an operating electric heater).
Do not pierce or burn.
Be aware that the refrigerants may not contain an odour.
Compliance with national gas regulations shall be observed.
Keep ventilation openings clear of obstruction.
The appliance shall be stored so as to prevent mechanical damage from occurring.
A warning that the appliance shall be stored in a well-ventilated area where the room size corresponds
to the room area as specified for operation.
Any person who is involved with working on or breaking into a refrigerant circuit should hold a current
valid certificate from an industry-accredited assessment authority, which authorises their competence
to handle refrigerants safely in accordance with an industry recognised assessment specification.
Servicing shall only be performed as recommended by the equipment manufacturer. Maintenance
and repair requiring the assistance of other skilled personnel shall be carried out under the supervision
of the person competent in the use of flammable refrigerants.
The appliance shall be stored in a room without continuously operating open flames (for example an
operating gas appliance) and ignition sources (for example an operating electric heater).
Appliance should be installed, operated and stored in a room with a floor area according to the amount
of refrigerant to be charged. For specific information on the type of gas and the amount, please refer
to the relevant label on the unit itself.
Appliance should be installed, operated and stored in a room with a floor area larger than 4 m .
Caution: Risk of fire/
flammable materials
Explanation of symbols displayed on the unit(For the
unit adopts R32/R290 Refrigerant only):
WARNING
CAUTION
CAUTION
CAUTION
This symbol shows that this appliance used a
flammable refrigerant. If the refrigerant is leaked and
exposed to an external ignition source, there is a risk
of fire.
This symbol shows that the operation manual
should be read carefully.
This symbol shows that a service personnel should be
handling this equipment with reference to the
installation manual.
This symbol shows that information is available such
as the operating manual or installation manual.
2
WARNING
This symbol shows that this appliance
used a flammable refrigerant. If the
refrigerant is leaked and exposed to
an external ignition source, there is a
risk of fire.
Safety
Precautions
Page 6
WARNING for Using R32/R290 Refrigerant
Do not use means to accelerate the defrosting process or to clean, other than those recommended by
the manufacturer.
The appliance shall be stored in a room without continuously operating ignition sources (for example:
open flames, an operating gas appliance or an operating electric heater).
Do not pierce or burn.
Be aware that the refrigerants may not contain an odour.
Compliance with national gas regulations shall be observed.
Keep ventilation openings clear of obstruction.
The appliance shall be stored so as to prevent mechanical damage from occurring.
A warning that the appliance shall be stored in a well-ventilated area where the room size corresponds
to the room area as specified for operation.
Any person who is involved with working on or breaking into a refrigerant circuit should hold a current
valid certificate from an industry-accredited assessment authority, which authorises their competence
to handle refrigerants safely in accordance with an industry recognised assessment specification.
Servicing shall only be performed as recommended by the equipment manufacturer. Maintenance
and repair requiring the assistance of other skilled personnel shall be carried out under the supervision
of the person competent in the use of flammable refrigerants.
The appliance shall be stored in a room without continuously operating open flames (for example an
operating gas appliance) and ignition sources (for example an operating electric heater).
Appliance should be installed, operated and stored in a room with a floor area according to the amount
of refrigerant to be charged. For specific information on the type of gas and the amount, please refer
to the relevant label on the unit itself.
Appliance should be installed, operated and stored in a room with a floor area larger than 4 m .
Caution: Risk of fire/
flammable materials
Explanation of symbols displayed on the unit(For the
unit adopts R32/R290 Refrigerant only):
WARNING
CAUTION
CAUTION
CAUTION
This symbol shows that this appliance used a
flammable refrigerant. If the refrigerant is leaked and
exposed to an external ignition source, there is a risk
of fire.
This symbol shows that the operation manual
should be read carefully.
This symbol shows that a service personnel should be
handling this equipment with reference to the
installation manual.
This symbol shows that information is available such
as the operating manual or installation manual.
2
CAUTION
This symbol shows that the operation
manual should be read carefully.
Safety
Precautions
Page 6
WARNING for Using R32/R290 Refrigerant
Do not use means to accelerate the defrosting process or to clean, other than those recommended by
the manufacturer.
The appliance shall be stored in a room without continuously operating ignition sources (for example:
open flames, an operating gas appliance or an operating electric heater).
Do not pierce or burn.
Be aware that the refrigerants may not contain an odour.
Compliance with national gas regulations shall be observed.
Keep ventilation openings clear of obstruction.
The appliance shall be stored so as to prevent mechanical damage from occurring.
A warning that the appliance shall be stored in a well-ventilated area where the room size corresponds
to the room area as specified for operation.
Any person who is involved with working on or breaking into a refrigerant circuit should hold a current
valid certificate from an industry-accredited assessment authority, which authorises their competence
to handle refrigerants safely in accordance with an industry recognised assessment specification.
Servicing shall only be performed as recommended by the equipment manufacturer. Maintenance
and repair requiring the assistance of other skilled personnel shall be carried out under the supervision
of the person competent in the use of flammable refrigerants.
The appliance shall be stored in a room without continuously operating open flames (for example an
operating gas appliance) and ignition sources (for example an operating electric heater).
Appliance should be installed, operated and stored in a room with a floor area according to the amount
of refrigerant to be charged. For specific information on the type of gas and the amount, please refer
to the relevant label on the unit itself.
Appliance should be installed, operated and stored in a room with a floor area larger than 4 m .
Caution: Risk of fire/
flammable materials
Explanation of symbols displayed on the unit(For the
unit adopts R32/R290 Refrigerant only):
WARNING
CAUTION
CAUTION
CAUTION
This symbol shows that this appliance used a
flammable refrigerant. If the refrigerant is leaked and
exposed to an external ignition source, there is a risk
of fire.
This symbol shows that the operation manual
should be read carefully.
This symbol shows that a service personnel should be
handling this equipment with reference to the
installation manual.
This symbol shows that information is available such
as the operating manual or installation manual.
2
CAUTION
This symbol shows that a service
personnel should be handling this
equipment with reference to the
installation manual.
Safety
Precautions
Page 6
WARNING for Using R32/R290 Refrigerant
Do not use means to accelerate the defrosting process or to clean, other than those recommended by
the manufacturer.
The appliance shall be stored in a room without continuously operating ignition sources (for example:
open flames, an operating gas appliance or an operating electric heater).
Do not pierce or burn.
Be aware that the refrigerants may not contain an odour.
Compliance with national gas regulations shall be observed.
Keep ventilation openings clear of obstruction.
The appliance shall be stored so as to prevent mechanical damage from occurring.
A warning that the appliance shall be stored in a well-ventilated area where the room size corresponds
to the room area as specified for operation.
Any person who is involved with working on or breaking into a refrigerant circuit should hold a current
valid certificate from an industry-accredited assessment authority, which authorises their competence
to handle refrigerants safely in accordance with an industry recognised assessment specification.
Servicing shall only be performed as recommended by the equipment manufacturer. Maintenance
and repair requiring the assistance of other skilled personnel shall be carried out under the supervision
of the person competent in the use of flammable refrigerants.
The appliance shall be stored in a room without continuously operating open flames (for example an
operating gas appliance) and ignition sources (for example an operating electric heater).
Appliance should be installed, operated and stored in a room with a floor area according to the amount
of refrigerant to be charged. For specific information on the type of gas and the amount, please refer
to the relevant label on the unit itself.
Appliance should be installed, operated and stored in a room with a floor area larger than 4 m .
Caution: Risk of fire/
flammable materials
Explanation of symbols displayed on the unit(For the
unit adopts R32/R290 Refrigerant only):
WARNING
CAUTION
CAUTION
CAUTION
This symbol shows that this appliance used a
flammable refrigerant. If the refrigerant is leaked and
exposed to an external ignition source, there is a risk
of fire.
This symbol shows that the operation manual
should be read carefully.
This symbol shows that a service personnel should be
handling this equipment with reference to the
installation manual.
This symbol shows that information is available such
as the operating manual or installation manual.
2
CAUTION
This symbol shows that information
is available such as the operating
manual or installation manual
7
WARNING FOR USING R32/R290 REFRIGERANT
– Do not use means to accelerate the defrosting
process or to clean, other than those recommended
by the manufacturer.
– The appliance shall be stored in a room without
continuously operating ignition sources (for example:
open flames, an operating gas appliance or an
operating electric heater).
– Do not pierce or burn.
– Be aware that the refrigerants may not contain
an odour.
– Appliance should be installed, operated and stored
in a room with a floor area according to the amount
of refrigerant to be charged. For specific information
on the type of gas and the amount, please refer to
the relevant label on the unit itself. When there are
dierences between the label and the manual on the
Min. room area description, the description on label
shall prevail.
For R290:
Amount of refrigerant (kg) Min. room area (m²)
≤ 0.0836 4
> 0.0836 and ≤ 0.1045 5
> 0.1045 and ≤ 0.1254 6
> 0.1254 and ≤ 0.1463 7
> 0.1463 and ≤ 0.1672 8
> 0.1672 and ≤ 0.1881 9
> 0.1881 and ≤ 0.2090 10
> 0.2090 and ≤ 0.2299 11
> 0.2299 and ≤ 0.2508 12
> 0.2508 and ≤ 0.2717 13
> 0.2717 and ≤ 0.2926 14
> 0.2926 and ≤ 0.3135 15
– Compliance with national gas regulations shall be
observed.
– Keep ventilation openings clear of obstruction.
– The appliance shall be stored so as to prevent
mechanical damage from occurring.
– A warning that the appliance shall be stored in a
well-ventilated area where the room size corresponds
to the room area as specified for operation.
– Any person who is involved with working on or
breaking into a refrigerant circuit should hold a
current valid certificate from an industry-accredited
assessment authority, which authorises their
competence to handle refrigerants safely in
accordance with an industry recognised
assessment specification.
– Servicing shall only be performed as recommended by
the equipment manufacturer. Maintenance and repair
requiring the assistance of other skilled personnel shall
be carried out under the supervision of the person
competent in the use of flammable refrigerants.
– The appliance shall be stored in a room without
continuously operating open flames (for example an
operating gas appliance) and ignition sources (for
example an operating electric heater).
Explanation of symbols displayed on the unit
(For the unit adopts R32/R290 Refrigerant only):
Safety
Precautions
Page 6
WARNING for Using R32/R290 Refrigerant
Do not use means to accelerate the defrosting process or to clean, other than those recommended by
the manufacturer.
The appliance shall be stored in a room without continuously operating ignition sources (for example:
open flames, an operating gas appliance or an operating electric heater).
Do not pierce or burn.
Be aware that the refrigerants may not contain an odour.
Compliance with national gas regulations shall be observed.
Keep ventilation openings clear of obstruction.
The appliance shall be stored so as to prevent mechanical damage from occurring.
A warning that the appliance shall be stored in a well-ventilated area where the room size corresponds
to the room area as specified for operation.
Any person who is involved with working on or breaking into a refrigerant circuit should hold a current
valid certificate from an industry-accredited assessment authority, which authorises their competence
to handle refrigerants safely in accordance with an industry recognised assessment specification.
Servicing shall only be performed as recommended by the equipment manufacturer. Maintenance
and repair requiring the assistance of other skilled personnel shall be carried out under the supervision
of the person competent in the use of flammable refrigerants.
The appliance shall be stored in a room without continuously operating open flames (for example an
operating gas appliance) and ignition sources (for example an operating electric heater).
Appliance should be installed, operated and stored in a room with a floor area according to the amount
of refrigerant to be charged. For specific information on the type of gas and the amount, please refer
to the relevant label on the unit itself.
Appliance should be installed, operated and stored in a room with a floor area larger than 4 m .
Caution: Risk of fire/
flammable materials
Explanation of symbols displayed on the unit(For the
unit adopts R32/R290 Refrigerant only):
WARNING
CAUTION
CAUTION
CAUTION
This symbol shows that this appliance used a
flammable refrigerant. If the refrigerant is leaked and
exposed to an external ignition source, there is a risk
of fire.
This symbol shows that the operation manual
should be read carefully.
This symbol shows that a service personnel should be
handling this equipment with reference to the
installation manual.
This symbol shows that information is available such
as the operating manual or installation manual.
2
WARNING
This symbol shows that this appliance
used a flammable refrigerant. If the
refrigerant is leaked and exposed to
an external ignition source, there is a
risk of fire.
Safety
Precautions
Page 6
WARNING for Using R32/R290 Refrigerant
Do not use means to accelerate the defrosting process or to clean, other than those recommended by
the manufacturer.
The appliance shall be stored in a room without continuously operating ignition sources (for example:
open flames, an operating gas appliance or an operating electric heater).
Do not pierce or burn.
Be aware that the refrigerants may not contain an odour.
Compliance with national gas regulations shall be observed.
Keep ventilation openings clear of obstruction.
The appliance shall be stored so as to prevent mechanical damage from occurring.
A warning that the appliance shall be stored in a well-ventilated area where the room size corresponds
to the room area as specified for operation.
Any person who is involved with working on or breaking into a refrigerant circuit should hold a current
valid certificate from an industry-accredited assessment authority, which authorises their competence
to handle refrigerants safely in accordance with an industry recognised assessment specification.
Servicing shall only be performed as recommended by the equipment manufacturer. Maintenance
and repair requiring the assistance of other skilled personnel shall be carried out under the supervision
of the person competent in the use of flammable refrigerants.
The appliance shall be stored in a room without continuously operating open flames (for example an
operating gas appliance) and ignition sources (for example an operating electric heater).
Appliance should be installed, operated and stored in a room with a floor area according to the amount
of refrigerant to be charged. For specific information on the type of gas and the amount, please refer
to the relevant label on the unit itself.
Appliance should be installed, operated and stored in a room with a floor area larger than 4 m .
Caution: Risk of fire/
flammable materials
Explanation of symbols displayed on the unit(For the
unit adopts R32/R290 Refrigerant only):
WARNING
CAUTION
CAUTION
CAUTION
This symbol shows that this appliance used a
flammable refrigerant. If the refrigerant is leaked and
exposed to an external ignition source, there is a risk
of fire.
This symbol shows that the operation manual
should be read carefully.
This symbol shows that a service personnel should be
handling this equipment with reference to the
installation manual.
This symbol shows that information is available such
as the operating manual or installation manual.
2
CAUTION
This symbol shows that the operation
manual should be read carefully.
Safety
Precautions
Page 6
WARNING for Using R32/R290 Refrigerant
Do not use means to accelerate the defrosting process or to clean, other than those recommended by
the manufacturer.
The appliance shall be stored in a room without continuously operating ignition sources (for example:
open flames, an operating gas appliance or an operating electric heater).
Do not pierce or burn.
Be aware that the refrigerants may not contain an odour.
Compliance with national gas regulations shall be observed.
Keep ventilation openings clear of obstruction.
The appliance shall be stored so as to prevent mechanical damage from occurring.
A warning that the appliance shall be stored in a well-ventilated area where the room size corresponds
to the room area as specified for operation.
Any person who is involved with working on or breaking into a refrigerant circuit should hold a current
valid certificate from an industry-accredited assessment authority, which authorises their competence
to handle refrigerants safely in accordance with an industry recognised assessment specification.
Servicing shall only be performed as recommended by the equipment manufacturer. Maintenance
and repair requiring the assistance of other skilled personnel shall be carried out under the supervision
of the person competent in the use of flammable refrigerants.
The appliance shall be stored in a room without continuously operating open flames (for example an
operating gas appliance) and ignition sources (for example an operating electric heater).
Appliance should be installed, operated and stored in a room with a floor area according to the amount
of refrigerant to be charged. For specific information on the type of gas and the amount, please refer
to the relevant label on the unit itself.
Appliance should be installed, operated and stored in a room with a floor area larger than 4 m .
Caution: Risk of fire/
flammable materials
Explanation of symbols displayed on the unit(For the
unit adopts R32/R290 Refrigerant only):
WARNING
CAUTION
CAUTION
CAUTION
This symbol shows that this appliance used a
flammable refrigerant. If the refrigerant is leaked and
exposed to an external ignition source, there is a risk
of fire.
This symbol shows that the operation manual
should be read carefully.
This symbol shows that a service personnel should be
handling this equipment with reference to the
installation manual.
This symbol shows that information is available such
as the operating manual or installation manual.
2
CAUTION
This symbol shows that a service
personnel should be handling this
equipment with reference to the
installation manual.
Safety
Precautions
Page 6
WARNING for Using R32/R290 Refrigerant
Do not use means to accelerate the defrosting process or to clean, other than those recommended by
the manufacturer.
The appliance shall be stored in a room without continuously operating ignition sources (for example:
open flames, an operating gas appliance or an operating electric heater).
Do not pierce or burn.
Be aware that the refrigerants may not contain an odour.
Compliance with national gas regulations shall be observed.
Keep ventilation openings clear of obstruction.
The appliance shall be stored so as to prevent mechanical damage from occurring.
A warning that the appliance shall be stored in a well-ventilated area where the room size corresponds
to the room area as specified for operation.
Any person who is involved with working on or breaking into a refrigerant circuit should hold a current
valid certificate from an industry-accredited assessment authority, which authorises their competence
to handle refrigerants safely in accordance with an industry recognised assessment specification.
Servicing shall only be performed as recommended by the equipment manufacturer. Maintenance
and repair requiring the assistance of other skilled personnel shall be carried out under the supervision
of the person competent in the use of flammable refrigerants.
The appliance shall be stored in a room without continuously operating open flames (for example an
operating gas appliance) and ignition sources (for example an operating electric heater).
Appliance should be installed, operated and stored in a room with a floor area according to the amount
of refrigerant to be charged. For specific information on the type of gas and the amount, please refer
to the relevant label on the unit itself.
Appliance should be installed, operated and stored in a room with a floor area larger than 4 m .
Caution: Risk of fire/
flammable materials
Explanation of symbols displayed on the unit(For the
unit adopts R32/R290 Refrigerant only):
WARNING
CAUTION
CAUTION
CAUTION
This symbol shows that this appliance used a
flammable refrigerant. If the refrigerant is leaked and
exposed to an external ignition source, there is a risk
of fire.
This symbol shows that the operation manual
should be read carefully.
This symbol shows that a service personnel should be
handling this equipment with reference to the
installation manual.
This symbol shows that information is available such
as the operating manual or installation manual.
2
CAUTION
This symbol shows that information
is available such as the operating
manual or installation manual
Caution: Risk of fire /
flammable materials
8
MODEL: GGSAPF32600W
FRONT VIEW
REAR VIEW
Your Portable Air-conditioner
Signal Receiver
Handle
Evaporator Inlet
Control Panel
Cold Air Outlet
Drain
Exhaust Duct
Note: The images in this user manual are for explanatory purposes only.
Your Portable Air-conditioner may appear slightly different.
9
ACCESSORIES
Shape Name of Accessories Quantity
Air Exhaust Duct 1 piece
Air Exhaust Duct Connector 1 piece
Window Exhaust Adapter 1 piece
Baffle Plate 1 piece
Remote Control 1 piece
UNIT OPERATING AMBIENT TEMPERATURE RANGE
Mode Temperature Range
Cool 16-31°C (60-88°F)
10
MODEL: GGSAPF33500W
FRONT VIEW
REAR VIEW
Your Portable Air-conditioner (Continued)
Signal Receiver
Handle
Evaporator Inlet
Control Panel
Cold Air Outlet
Drain
Exhaust Duct
Note: The images in this user manual are for explanatory purposes only.
Your Portable Air-conditioner may appear slightly different.
11
ACCESSORIES
Shape Name of Accessories Quantity
Air Exhaust Duct 1 piece
Air Exhaust Duct Connector 1 piece
Window Exhaust Adapter 1 piece
Baffle Plate 1 piece
Remote Control 1 piece
UNIT OPERATING AMBIENT TEMPERATURE RANGE
Mode Temperature Range
Cool 15-31°C (59-88°F)
12
UNPACKING
– This product has been packaged to protect it against
transportation damage. Unpack the appliance and
keep the original packaging carton and materials in
a safe place. It will help prevent any damage if the
product needs to be transported in the future, and
you can use it to store the appliance when it is not in
use. In the event the carton is to be disposed of, please
recycle all packaging materials where possible.
– Plastic wrapping can be a suffocation hazard for
babies and young children, so ensure all packaging
materials are kept out of their reach and disposed
of safely.
– Unwind the cord fully and inspect it for damage.
Do not use if any part is damaged. In case of damage,
contact our after sales support line for advice.
– Read the manual to familiarise yourself with all parts
and operating principles. Pay particular attention to
the safety instructions on the previous pages.
WARNING! ELECTRIC SHOCK HAZARD!
Before installation or servicing, ensure the unit is switched
off and disconnected from the power outlet to prevent
possible injury.
INSTALLATION LOCATION
– When deciding on an installation place, keep the
following points in mind:
– Position the unit beside a window, door, or French
door. Maintain a minimum clearance of 60 cm
between the return air outlet and any wall
or obstruction.
– Secure one end of the air hose to the outlet
underneath the appliance.
– Extend the air hose so the opposite end can reach the
window, door, French door, or wall opening without
obstruction.
– Ensure the air inlet and outlet remain unobstructed
and are not covered by protective grilles or other
objects.
– Make sure that you install your unit on an even surface
to minimise noise and vibration.
– The unit must be installed near a grounded plug, and
the Collection Tray Drain must be accessible.
– The horizontal louver blade should be at least 60cm
away from obstacles.
– DO NOT cover the Intakes, Outlets or Remote Signal
Receptor of the unit, as this could cause damage to
the unit.
IMPORTANT NOTE: Do not install this appliance at a dry
cleaner’s premises.
Consider the following for optimal performance:
– Make sure that no furniture or other objects are
obstructing airflow.
– Keep the filter clean.
– Shut any curtains in any room exposed to direct
sunlight to prevent the room from becoming
unnecessarily warm.
– Keep all doors and windows closed to prevent warm
air from entering the room.
– The cooling function of the air conditioner works best
in rooms with an ambient temperature of 17–35ºC.
– The dehumidifying function of the air conditioner
works best in rooms with an ambient temperature
of 13–35ºC.
INSTALLING THE AIR EXHAUST DUCT
1. 1. Extend the air exhaust duct by drawing out the two
ends of the duct
2. Screw the air exhaust duct into the connector of air
exhaust duct
3. Connect the connector of air exhaust duct to the unit
Installation
13
Fig 1
Fig 2
Fig 3 Fig 6
Fig 5
Fig 4
WINDOW INSTALLATION KIT (BOTH MODELS)
1. Insert Panel A into Panel B in the direction indicated by
the arrow in Fig 1
2. As shown in Fig 2, the assembled unit allows the user
to adjust Panel A up or down to suit the height of the
window
3. Install the exhaust air duct and its accessories into
the window kit in the direction indicated by the
arrow in Fig 3
4. The exhaust air duct, window kit, and all associated
accessories are fully assembled as shown in Fig 4
5. Open the window where the exhaust air duct, window
kit, and accessories will be installed in Fig 5
6. Install the exhaust air duct, window kit, and accessories
onto the window. Then, close the window in the
direction indicated by the arrow in Figure 6, ensuring
the window kit is held securely in place.
14
WINDOW INSTALLATION KIT
7. Install the exhaust air duct, window kit, and
accessories onto the window as shown in Fig 7. Ensure all
components are fitted securely and positioned correctly.
8. Connect the other end of the exhaust air duct and its
accessories to the portable air conditioner shown in
Fig 8.
9. The exhaust air duct and its accessories are fully
assembled as shown in Fig 9.
10. The complete unit is assembled and ready for use, as
shown in Fig 10.
Installation (Continued)
Fig 7 Fig 9
Fig 8 Fig 10
Note: The images in this user manual are for explanatory purposes only.
Your Portable Air-conditioner may appear slightly different.
15
CONTROL PANEL
GGSAPF32600W
Operation Instructions
Icon Function
Power button
Fan speed button
Mode button
Timer/Temperature increase button
Timer/Temperature decrease button
16
REMOTE CONTROL
GGSAPF32600W
Operation Instructions (Continued)
Icon Function
Power button
Timer/Temperature increase button
Timer/Temperature decrease button
Selection operation mode
Fan Speed
Timer button
Installing the Batteries
1. Slide the back cover open and remove the
insulating film from the batteries
2. Insert the batteries into the compartment,
ensuring the positive (+) and negative (–)
terminals are aligned correctly
3. Refit the back cover securely
Important Notes:
• Always match the battery polarity symbols (+/–)
inside the remote control
• Do not mix new and used batteries together
• Remove the batteries if the remote control will not be
used for an extended period
• Dispose of used batteries safely and in accordance
with local environmental regulations
17
1. Power On
a) Plug in the unit. A beep will sound once
b) Press the Power button to switch the unit on
c) The digital display will show the set temperature
2. Select an Operating Mode
• Press the Mode button to cycle through the available
operating modes:
• Cool → Dehumidify → Fan
3. Adjust the Temperature
• The temperature can be adjusted between 16°C and
31°C in 1°C increments
• Press the “+” or “–” buttons once to increase or
decrease the temperature by 1°C
• After setting the temperature, the display will show
the selected temperature
4. Adjust the Fan Speed
• Press the Fan Speed button to select the desired
fan speed: Low → High
5. Power Off
• Press the Power button again to turn the unit off.
The unit will emit a beep and stop operating.
6. Timer
• Press the Timer button to set a timed shutdown
NOTE: “FULL” indicates that the water tank is full and the
unit will stop operating.
Once the water has been drained and the tank is
correctly reinstalled, the unit will resume operation.
18
CONTROL PANEL
GGSAPF33500W
Icon Function
Power button
Fan speed button
Mode button
Timer/Temperature up button
Timer/Temperature down button
Swing button
Sleep Mode
Current Fan Speed (Low, Middle, High)
Current Mode (Auto, Cool, Dehumidify, Fan)
Full Water Indicator
Temperate Scale (C° or F°)
Operation Instructions (Continued)
19
1. Power On
a) Plug the unit into a power outlet. The unit will emit
a single beep.
b) Press the Power button to turn the unit on. The LED
display will show the current room temperature, and
the unit will start in Auto Mode.
2. Select an Operating Mode
• Press the Mode button to cycle through the available
operating modes:
• Auto → Cool → Dry → Fan
• Continue pressing the button until the desired mode
is selected.
3. Adjust the Temperature
• The temperature can be set between 15°C and 31°C in
1°C increments.
• Press the + button to increase the temperature.
• Press the – button to decrease the temperature.
• The LED display will show the selected temperature
for approximately 5 seconds before reverting to the
current room temperature.
4. Adjust the Fan Speed
• Press the Fan Speed button to select the desired
airflow setting: Low → Medium → High
• Continue pressing the button until the preferred fan
speed is selected.
5. Power Off
• To turn the unit off, press the Power button again. The
unit will emit a beep and stop operating.
6. Swing Function
• Press the Swing button to activate automatic louvre
movement. The air outlet louvre will oscillate up and
down continuously.
• To stop the swing function, press the Swing button
again.
OPERATING MODES
AUTO MODE
• When Auto Mode is selected, the unit automatically
chooses the most suitable operating mode based on
the room temperature.
• If the room temperature is 24°C or higher, the unit will
operate in Cooling Mode.
• If the room temperature is below 24°C, the unit will
operate in Fan Mode.
DRY MODE (DEHUMIDIFICATION)
• The fan operates at a fixed low speed and cannot be
adjusted.
• The compressor cycles on and off automatically to
optimise dehumidification performance.
• Temperature adjustment is disabled in this mode.
COOL MODE
• The compressor operates whenever the room
temperature is above the set temperature.
• Once the set temperature is reached, the compressor
will stop and restart automatically as required to
maintain the selected temperature.
FAN MODE
• The fan operates at the selected fan speed.
• The compressor does not operate.
• Temperature adjustment is not available.
TIMER FUNCTION
• The timer can be used to automatically turn the unit
on or off
AUTO OFF TIMER
• While the unit is operating:
• Press the Timer button.
• Use the + or – buttons to set the desired shut-off time.
20
AUTO ON TIMER
• While the unit is in standby mode:
• Press the Timer button
• Use the + or – buttons to set the desired start time
• Timer Range: 1–24 hours, adjustable in
1-hour increments
SLEEP MODE
• Sleep Mode is available only when the unit is
operating in Cool Mode
• Press the Sleep button to activate Sleep Mode
• The fan speed will automatically switch to low
• The set temperature will increase by:
• 1°C after 1 hour
• 2°C after 2 hours
• After 6 hours, the unit will automatically switch off
MEMORY FUNCTION
• The unit features an automatic memory function.
• If power remains connected and the unit is placed
in standby mode, it will remember the previous
operating settings. When restarted, the unit will
resume operation using the last selected mode and
settings.
Operation Instructions (Continued)
21
REMOTE CONTROL
GGSAPF33500W
Icon Function
Power button
Swing button
Timer/Temperature up button
Timer/Temperature down button
Selection operation mode
Fan Speed
Timer button
Sleep Mode
Installing the Batteries
1. Slide the back cover open and remove the
insulating film from the batteries
2. Insert the batteries into the compartment,
ensuring the positive (+) and negative (–)
terminals are aligned correctly
3. Refit the back cover securely
Important Notes:
• Always match the battery polarity symbols (+/–)
inside the remote control
• Do not mix new and used batteries together
• Remove the batteries if the remote control will not be
used for an extended period
• Dispose of used batteries safely and in accordance
with local environmental regulations
22
Cleaning & Maintenance
AIR FILTER & CABINET CLEANING
Clean the unit using a damp, lint-free cloth and mild
detergent. Dry the unit with a dry, lint-free cloth.
MAINTENANCE TIPS
• Be sure to clean the air filter every 2 weeks for optimal
performance.
• The water collection tray should be drained
immediately after P1 error occurs, and before storage
to prevent mould.
• In households with animals, you will have to
periodically wipe down the grill to prevent blocked
airflow due to animal hair.
BEFORE STORAGE
• Drain the unit’s water collection tray according to the
instructions in the following section.
• Run the appliance on FAN mode for 12 hours in a warm
room to dry it and prevent mould.
• Turn off the appliance and unplug it.
• Clean the air filter according to the instructions in the
previous section. Reinstall the clean, dry filter before
storing.
• Remove the batteries from the remote control.
Note: Be sure to store the unit in a cool, dark place.
Exposure to direct sunshine or extreme heat can shorten
the lifespan of the unit.
Note: The cabinet and front may be dusted with an oil-
free cloth or washed with a cloth dampened in a solution
of warm water and mild liquid dishwashing detergent.
Rinse thoroughly and wipe dry. Never use harsh cleansers,
wax or polish on the cabinet front. Be sure to wring excess
water from the cloth before wiping around the controls.
Excess water in or around the controls may cause damage
to the unit.
SERVICE AND REPAIR
If you look after your portable air conditioner it should
give you years of good service. Should you experience
problems with the appliance that you cannot solve
yourself using the advice given within this manual, please
contact our after sales support centre for advice.
WARNING!
Do not attempt to repair the appliance yourself!
WARNING: Do not remove or install the lower filter by
yourself. It should be installed by an authorised dealer or
licensed service provider.
SPARE PARTS
Our after sales support centre stocks spare parts for this
Portable Air Conditioner. To purchase a part, call the
centre on 1300 11 4357.
23
If you experience problems with your portable air conditioner, or it appears not to be operating correctly, check the
information below for solutions to common problems. If none of the solutions offered help you solve your problem,
please contact our after sales support centre on 1300 11 HELP (4357) or emailing support@residentiagroup.com.au
for advice. Do not attempt to repair the appliance yourself!
Unit does not turn
on when pressing
ON/OFF button
• P1 Protection Code
The Water Collection Tray is full. Turn off the unit, drain the water from the
Water Collection Tray and restart the unit.
• In COOL mode: room temperature is lower than the set temperature
Reset the temperature.
Unit does not cool well • The air filter is blocked with dust or animal fur
Turn off the unit and clean the filter according to instructions
• Exhaust hose is not connected or is blocked
Turn off the unit, disconnect the hose, check for blockage and reconnect
the hose
• The unit is not cooling
Call a Residentia Group to arrange a service call
• Temperature setting is too high
Decrease the set temperature
• The windows and doors in the room are open
Make sure all windows and doors are closed
• The room area is too large
Double-check the cooling area
• There are heat sources inside the room
Remove the heat sources if possible
The unit is noisy and vibrates
too much
• The ground is not level
Place the unit on a flat, level surface
• The air filter is blocked with dust or animal hair
Turn off the unit and clean the filter according to instructions
The unit makes a gurgling sound This sound is caused by the flow of refrigerant inside the unit.
This is completely normal.
FAQs & Troubleshooting Guide
24
Technical Specifications
Model GGSAPF32600W GGSAPF33500W
Cooling Capacity 2600W 3500W
Dehumidifying Capacity 1.0 L/h 1.2 L/h
Cooling Input Power/Current 950W/4.3A 1300W/6.0A
Air Flow Volume (m
3
/h) 270m
3
/h 400m
3
/h
Rated Voltage/Frequency (V/Hz) 220-240V/50Hz 220-240V/50Hz
Sound Pressure Level (dB(A))
L
PA
: 53dB(A) L
PA
: 54dB(A)
L
WA
: 64dB(A) L
WA
: 65dB(A)
Rated Energy Efficiency Ratio (EER
rated
) 2.6 2.6
Global Warming Potential (kg CO
2
) 3 3
EER
rated
Class A A
Net Weight (kg) 21kg 29kg
Dimensions W×D×H (mm) 330×280×700 440×335×710
Refrigerant R290/160g R290/200g
Applying Space (m²) 10–20m
2
20–30m
2
Miniature Fuse 3.15A 250VAC 3.15A 250VAC
COMPLIANCE
This appliance has been fully tested and meets all requirements as set out by standards
AS/NZS 60335.1 and AS/NZS 60335.2.40.
RESPONSIBLE DISPOSAL
At the end of its working life, do not throw this appliance out with your household rubbish. Electrical and electronic
products contain substances that can have a detrimental effect on the environment and human health if disposed
of inappropriately. Observe any local regulations regarding the disposal of electrical consumer goods and dispose
of it appropriately for recycling and recovery of the refrigerant. Contact your local authorities for advice on recycling
facilities in your area.
25
Attach your receipt
to this page
26
Warranty Information
WARRANTY TERMS & CONDITIONS
PORTAblE AIR-CONDITIONERS
This document sets out the terms and conditions of the
product warranties for Residentia Group Appliances. It is
an important document. Please keep it with your proof of
purchase documents in a safe place for future reference
should you require service for your Appliance.
1. IN THIS WARRANTY
(a) ‘acceptable quality’ as referred to in clause 10 of this
warranty has the same meaning referred to in the ACL;
(b) ‘ACL’ means Trade Practices Amendment (Australian
Consumer Law) Act (No.2) 2010;
(c) ‘Appliance’ means any Residentia Group product
purchased by you accompanied by this document;
(d) ‘ASR’ means Residentia Group authorised service
representative;
(e) ‘Residentia Group’ means Residentia Group Pty Ltd
of 165 Barkly Ave, Burnley VIC 3121, ACN 600 546 656
in respect of Appliances purchased in Australia;
(f ) ‘major failure’ as referred to in clause 10 of this
warranty has the same meaning referred to in the ACL
and includes a situation when an Appliance cannot be
repaired or it is uneconomic for Residentia Group, at
its discretion, to repair an Appliance during the
Warranty Period;
(g) ‘Warranty Period’ means:
(i) where the Appliance is used for personal,
domestic or household use (i.e. normal single
family use) as set out in the instruction manual,
the Appliance is warranted against manufacturing
defects for 24 months, following the date of
original purchase of the Appliance;
(h) ‘you’ means the purchaser of the Appliance not having
purchased the Appliance for re-sale, and ‘your’ has a
corresponding meaning.
2. This warranty only applies to Appliances purchased
and used in Australia and is in addition to (and does
not exclude, restrict, or modify in any way) any
non-excludable statutory warranties in Australia.
3. During the Warranty Period Residentia Group or its
ASR will, at no extra charge if your Appliance is readily
accessible for service, without special equipment
and subject to these terms and conditions, repair or
replace any parts which it considers to be defective.
Residentia Group or its ASR may use remanufactured
parts to repair your Appliance. You agree that any
replaced Appliances or parts become the property of
Residentia Group. This warranty does not apply to light
globes, baeries, filters or similar perishable parts.
4. Parts and Appliances not supplied by Residentia Group
are not covered by this warranty.
27
Our goods come with guarantees that cannot be excluded under the Australian
Consumer Law. You are entitled to a replacement or refund for a major failure and
for compensation for any other reasonably foreseeable loss or damage. You are also
entitled to have the goods repaired or replaced if the goods fail to be of acceptable
quality and the failure does not amount to a major failure.
The Australian Consumer Law requires the
inclusion of the following statement with
this warranty:
5. You will bear the cost of transportation, travel and
delivery of the Appliance to and from Residentia
Group or its ASR. If you reside outside of the service
area, you will bear the cost of:
(a) travel of an authorised representative;
(b) transportation and delivery of the Appliance to and
from Residentia Group or its ASR, in all instances,
unless the Appliance is transported by Residentia
Group or its ASR, the Appliance is transported at
the owner’s cost and risk while in transit to and from
Residentia Group or its ASR.
6. Proof of purchase is required before you can make a
claim under this warranty.
7. You may not make a claim under this warranty unless
the defect claimed is due to faulty or defective parts
or workmanship. Residentia Group is not liable in the
following situations (which are not exhaustive):
(a) the Appliance is damaged by:
(i) accident
(ii) misuse or abuse, including failure to properly
maintain or service
(iii) normal wear and tear
(iv) power surges, electrical storm damage or
incorrect power supply
(v) incomplete or improper installation
(vi) incorrect, improper or inappropriate operation
(vii) insect or vermin infestation
(viii) failure to comply with any additional instructions
supplied with the Appliance;
(b) the Appliance is modified without authority from
Residentia Group in writing;
(c) the Appliance’s serial number or warranty seal has
been removed or defaced;
(d) the Appliance was serviced or repaired by anyone
other than Residentia Group, an authorised repairer
or ASR.
8. This warranty, the contract to which it relates and the
relationship between you and Residentia Group are
governed by the law applicable where the Appliance
was purchased.
9. To the extent permied by law, Residentia Group
excludes all warranties and liabilities (other than as
contained in this document) including liability for any
loss or damage whether direct or indirect arising from
your purchase, use or non use of the Appliance.
10. For Appliances and services provided by Residentia
Group in Australia, the Appliances come with a
guarantee by Residentia Group that cannot be
excluded under the Australian Consumer Law. You
are entitled to a replacement or refund for a major
failure and for compensation for any other reasonably
foreseeable loss or damage. You are also entitled
to have the Appliance repaired or replaced if the
Appliance fails to be of acceptable quality and the
failure does not amount to a major failure. The benefits
to you given by this warranty are in addition to your
other rights and remedies under a law in relation to the
Appliances or services to which the warranty relates.
11. At all times during the Warranty Period, Residentia
Group shall, at its discretion, determine whether repair,
replacement or refund will apply if an Appliance has a
valid warranty claim applicable to it.
12. To enquire about claiming under this warranty, please
follow these steps:
(a) carefully check the operating instructions, user manual
and the terms of this warranty;
(b) have the model and serial number of the Appliance
available;
(c) have the proof of purchase (e.g. an invoice) available;
(d) telephone the numbers shown below.
13. You accept that if you make a warranty claim,
Residentia Group and its ASR may exchange
information in relation to you to enable Residentia
Group to meet its obligations under this warranty.
IMPORTANT
Before calling for service, please ensure that the steps in
point 12 have been followed.
Telephone contacts
► Service: Please call 1300 11 HELP (4357)
T. 1300 11 4357
E. support@residentiagroup.com.au
E S S E N T I A L S FOR LIFE
An initiative by
Residentia Group
www.solt.house
