Refrigerator
User manual
Free Standing Appliance
English2
Contents
Safety information 4
What you need to know about the safety instructions 4
Important safety symbols and precautions: 5
State of California Proposition 65 Warning 5
Important safety precautions 5
This appliance is intended to be used in household and similar applications such as 7
Severe warning signs for transportation and site 7
Critical installation warnings 8
Installation cautions 9
Critical usage warnings 10
Usage cautions 12
Cleaning cautions 13
Critical disposal warnings 14
Installation 15
Refrigerator at a glance 16
Step-by-step installation 18
Operations 36
Main panel 36
SmartThings 48
Bixby (Voice recognition - applicable models only) 52
Recommendations for voice recognition 53
SMART GRID Function (Demand Response, applicable models only) 54
Special features 58
Maintenance 71
Handling and care 71
Cleaning 79
Replacement 81
Troubleshooting 84
General 84
Do you hear abnormal sounds from the refrigerator? 92
SmartThings 94
LCD 95
Smart Grid (applicable models only) 96
LIMITED WARRANTY (U.S.A.) 97
SAMSUNG REFRIGERATOR 97
English 3
Warranty Information (CANADA) 100
If your refrigerator needs service 100
Limited Warranty for Original Purchaser 100
Obligation to the Original Owner 100
Exclusions of the Warranty 101
NOTICE TO QUEBEC CONSUMERS – Warranty of Availability of Replacement Parts, Repair
Services, and Maintenance and Repair Information 101
DISCLAIMER OF LIABILITY 102
Regulatory Notice 104
FCC Notice 104
IC Notice 105
Open Source Announcement 106
Open Source Announcement 106
English4
Safety information
Before using your new Samsung Refrigerator, please read this manual thoroughly to ensure
that you know how to operate the features and functions that your new appliance offers
safely and efciently.
What you need to know about the safety instructions
• This appliance is not intended for use by persons (including children) with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge, unless
they have been given supervision or instruction concerning use of the appliance by a
person responsible for their safety. Children should be supervised to ensure that they
do not play with the appliance.
• Because the following instructions cover various models, the characteristics of your
refrigerator may differ slightly from the refrigerator described in this manual.
• If you have any question, contact us at 1-800-SAMSUNG or nd help and information
online at www.samsung.com.
• Refrigerant squirting out of the pipes could ignite or cause an eye injury. When
refrigerant leaks from the pipe, avoid any naked ames and move anything ammable
away from the product and ventilate the room immediately.
- Failing to do so may result in re or explosion.
• Improper use of the grounding plug can result in a risk of electric shock. If it is
necessary to use an extension cord, use only a 3-wire extension cord that has a 3-blade
grounding plug and a 3-slot receptacle that will accept the plug on the appliance.
The marked rating of the extension cord should be AC 115-120 V, 10 A, or more. If a
grounding adapter is used, make sure the receptacle box is fully grounded.
English 5
Important safety symbols and precautions:
Please follow all safety instructions in this manual. This manual uses the following safety
symbols.
WARNING
Hazards or unsafe practices that may result in severe personal injury, property damage,
and/or death.
CAUTION
Hazards or unsafe practices that may result in severe personal injury and/or property
damage.
NOTE
Useful information that helps users understand or benet from the refrigerator.
These warning signs are here to prevent injury to you and others.
Please follow them carefully.
After reading this section, keep it in a safe place for future reference.
State of California Proposition 65 Warning
WARNING
Cancer and Reproductive Harm - www.P65Warnings.ca.gov.
Important safety precautions
WARNING; Risk of re / ammable materials
WARNING
• R-600a is used as a refrigerant. This product contains ammable gas (Refrigerant
R-600a), contact your local authority in regard to safe disposal of this product.
• In order to avoid the creation of a ammable gas-air mixture if a leak in the
refrigerating circuit occurs, the size of the room in which the appliance may be sited
depends on the amount of refrigerant used. The room must be 35.3 ft³ in size for every
8 g of R-600a refrigerant inside the appliance.
Safety information
English6
• The installation location should not be exposed to direct sunlight and not placed near
any electric appliance or heat source, e.g. stove, oven or hob, radiator, etc.
• If you use two products side by side, for safety reason, be sure to use certied products
in explosive gas atmospheres.
• Never start up an appliance showing any signs of damage. If in doubt, consult your
dealer.
• If the supply cord is damaged, it must be replaced by the manufacturer, its service agent
or similarly qualied persons in order to avoid a hazard.
• The socket must be easily accessible so that the appliance can be quickly disconnected
from the supply in an emergency. It must be outside the area of the rear of the
appliance.
• Do not store explosive substances such as aerosol cans with a ammable propellant in
this appliance.
• New hose-sets supplied with the appliance are to be used and that old hose-sets should
not be reused.
• When positioning the appliance, ensure the supply cord is not trapped or damaged.
• Do not locate multiple portable socket-outlets or portable power supplies at the rear of
the appliance.
WARNING
• Fill with potable water only.
• Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of
obstruction.
• Do not use mechanical devices or other means to accelerate the defrosting process,
other than those recommended by the manufacturer.
• Do not damage the refrigerant circuit.
• Do not use electrical appliances inside the food storage compartments of The appliance,
unless they are of the type recommended by the manufacturer.
• Connect to potable water supply only.
WARNING
• Risk of child entrapment. Before you throw away your old refrigerator or freezer:
- Take off the doors.
- Leave the shelves in place so that children may not easily climb inside.
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CAUTION
• Risk Of Fire Or Explosion. Flammable Refrigerant Used. Do Not Use Mechanical Devices
To Defrost Refrigerator. Do Not Puncture Refrigerant Tubing.
• Risk Of Fire Or Explosion. Flammable Refrigerant Used. To Be Repaired Only By Trained
Service Personnel. Do Not Puncture Refrigerant Tubing.
• Risk Of Fire Or Explosion. Flammable Refrigerant Used. Consult Repair Manual/Owner’s
Guide Before Attempting to Service This Product. All Safety Precautions Must Be
Followed.
• Risk Of Fire Or Explosion. Dispose Of Properly In Accordance With Federal Or Local
Regulations. Flammable Refrigerant Used.
• Risk Of Fire Or Explosion Due To Puncture Of Refrigerant Tubing; Follow Handling
Instructions Carefully. Flammable Refrigerant Used.
• To Prevent A Child From Being Entrapped, Keep Out Of Reach Of Children And Not In
The Vicinity Of Freezer Or Refrigerator.
This appliance is intended to be used in household and similar
applications such as
• staff kitchen areas in shops, ofces and other working environments;
• farm houses and by clients in hotels, motels and other residential type environments;
• bed and breakfast type environments;
• catering and similar non-retail applications.
Severe warning signs for transportation and site
WARNING
• When transporting and installing the appliance, care should be taken to ensure that no
parts of the refrigerating circuit are damaged.
- Refrigerant leaking from the pipe work could ignite or cause an eye injury. If a leak
is detected, avoid any naked ames or potential sources of ignition and air the room
in which the appliance is standing for several minutes.
- This appliance contains a small amount of isobutane refrigerant (R-600a), a natural
gas with high environmental compatibility that is, however, also ammable.
Safety information
English8
Critical installation warnings
WARNING
• Do not install the refrigerator in a damp location or place where it may come in contact
with water.
- Deteriorated insulation on electrical parts may cause an electric shock or re.
• Do not place this refrigerator in direct sunlight or expose it to the heat from stoves,
room heaters, or other appliances.
• Do not plug several appliances and the refrigerator into the same multiple power strip.
The refrigerator should always be plugged into its own individual electrical outlet which
has a voltage rating that matches the voltage listed on the refrigerator’s rating plate.
- This provides the best performance and also prevents overloading of house wiring
circuits, which could overheat the wires and cause a re hazard.
• If the wall socket is loose, do not insert the power plug.
- There is a risk of electric shock or re.
• Do not use a power cord that has cracks or abrasion damage along its length or at
either end.
• Do not bend the power cord excessively or place heavy objects on it.
• Do not pull or excessively bend the power cord.
• Do not twist or tie the power cord.
• Do not hook the power cord over a metal object, place a heavy object on the power
cord, insert the power cord between objects, or push the power cord into the space
behind the appliance.
• When moving the refrigerator, be careful not to roll over or damage the power cord.
- This may result in an electric shock or re.
• Never unplug your refrigerator by pulling on the power cord. Always grip the plug
rmly and pull straight out from the outlet.
- Damage to the cord may cause a short-circuit, re, and/or electric shock.
• Do not install this appliance near a heater or ammable material.
• Do not install this appliance in a location where gas may leak.
- This may result in an electric shock or re.
• This refrigerator must be properly located and installed in accordance with the
instructions in this manual before you use it.
• Connect the power plug in the proper position with the cord hanging down.
- If you connect the power plug upside down, the wire can get cut off and cause a re
or electric shock.
• Make sure that the power plug is not crushed or damaged by the back of the
refrigerator.
• Keep the packing materials out of reach of children.
- There is a risk of death from suffocation if a child puts the packing materials on his
or her head.
• The appliance must be positioned so that the plug is accessible after installation.
- Failing to do so may result in an electric shock or re due to electric leakage.
• Do not install this appliance in a humid, oily or dusty location, or in a location exposed
to direct sunlight or to water (rain drops).
- Deteriorated insulation on electrical parts may cause an electric shock or re.
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• If large amounts of dust or water enter the refrigerator, disconnect the power plug and
contact a Samsung Electronics service center.
- Otherwise there is a risk of re.
• Do not stand on top of the appliance or place objects (such as laundry, lighted candles,
lighted cigarettes, dishes, chemicals, metal objects, etc.) on the appliance.
- This may result in an electric shock, re, problems with the product, or injury.
• You need to remove all the protective plastic lm before you initially plug the product
in.
• Children should be supervised to ensure that they do not play with the snap rings used
for door adjustment or the water tube clips.
- There is risk of death by suffocation if a child swallows a snap ring or water tube
clip. Keep the snap rings and water tube clips out of children's reach.
• The refrigerator must be safely grounded.
- Always make sure that you have grounded the refrigerator before attempting to
investigate or repair any part of the appliance. Power leakages can cause severe
electric shock.
• Never use gas pipes, telephone lines, or other potential lightning attractors as an
electrical ground.
- You must ground the refrigerator to prevent any power leakages or electric shocks
caused by current leakage from the refrigerator.
- Current leakage may result in an electric shock, re, explosion, or problems with the
product.
• Plug the power plug into the wall socket rmly. Do not use a damaged power plug,
damaged power cord, or loose wall socket.
- This may result in an electric shock or re.
• Only a qualied technician or service company should be allowed to change the fuse in
the refrigerator.
- Failing to do so may result in an electric shock or personal injury.
Installation cautions
CAUTION
• Allow sufcient space around the refrigerator and install it on a at surface.
- Keep the ventilation space in the appliance enclosure or mounting structure clear of
obstructions.
• After you have installed the refrigerator and turned it on, allow the appliance to stand
for 2 hours before loading it with food.
• It is strongly recommended you have a qualied technician or service company install
the refrigerator.
- Failing to do so may result in an electric shock, re, explosion, problems with the
product, or injury.
• Overloading one door may make the refrigerator fall, causing physical injury.
Safety information
English10
Critical usage warnings
WARNING
• Do not insert the power plug into a wall socket with wet hands.
- This may result in an electric shock.
• Do not store articles on the top of the appliance.
- When you open or close the door, the articles may fall and cause personal injury
and/or material damage.
• Do not insert hands, feet, or metal objects (such as chopsticks, etc.) into the bottom or
the back of the refrigerator.
- This may result in an electric shock or injury.
- Any sharp edges may cause a personal injury.
• Do not touch the inside walls of the freezer or products stored in the freezer with wet
hands.
- This may cause frostbite.
• Do not put a container lled with water on the refrigerator.
- If spilled, there is a risk of re or electric shock.
• Do not keep volatile or ammable objects or substances (benzene, thinner, propane gas,
alcohol, ether, LP gas, and other such products) in the refrigerator.
- This refrigerator is for storing food only.
- This may result in re or explosion.
• Children should be supervised to ensure that they do not play with the appliance.
- Keep ngers out of "pinch point" areas. Clearances between the doors and cabinet
are necessarily small. Be careful when you open the doors if children are in the area.
• Do not let children hang on the door or door bins. A serious injury may occur.
• Do not let children go inside the refrigerator. They could become trapped.
• Do not insert your hands into the area under the appliance.
- Any sharp edges may cause personal injury.
• Do not store pharmaceutical products, scientic materials, or temperature sensitive
products in the refrigerator.
- Products that require strict temperature controls must not be stored in the
refrigerator.
• Do not place or use electrical appliances inside the refrigerator/freezer, unless they are
of a type recommended by the manufacturer.
• If you smell smoke, pull out the power plug immediately, and then contact a Samsung
Electronics service center.
• If large amounts of dust or water enter the refrigerator, disconnect the power plug and
contact your Samsung Electronics service center.
- Otherwise there is a risk of re.
• Do not let children step on a drawer.
- The drawer may break and cause them to slip.
• Do not leave the doors of the refrigerator open while the refrigerator is unattended and
do not let children enter the refrigerator.
• Do not allow babies or children to go into a drawer.
- It can cause death from suffocation by entrapment or personal injury.
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• Do not overll the refrigerator with food.
- When you open the door, an item may fall out and cause personal injury or material
damage.
• Do not spray volatile material such as insecticide onto the surface of the appliance.
- As well as being harmful to humans, it may also result in an electric shock, re, or
problems with the product.
• Never put ngers or any objects into the water dispenser outlet, ice chute, or ice maker
bucket.
- It may cause a personal injury or material damage.
• Do not use or place any substances sensitive to temperature such as ammable sprays,
ammable objects, dry ice, medicine, or chemicals near or inside the refrigerator.
• Do not use a hair dryer to dry the inside of the refrigerator. Do not place a lighted
candle in the refrigerator to remove bad odors.
- This may result in an electric shock or re.
• Fill the water tank and ice cube trays with potable water only (tap water, mineral water,
or puried water).
- Do not ll the tank with tea, juice, or a sports drink. They can damage the
refrigerator.
• Do not stand on top of the appliance or place objects (such as laundry, lighted candles,
lighted cigarettes, dishes, chemicals, metal objects, etc.) on the appliance. This may
result in an electric shock, re, problems with the product, or injury. Do not put a
container lled with water on the appliance.
- If spilled, there is a risk of re or electric shock.
• Never stare directly at the UV LED lamp for long periods of time.
- This may result in eye strain due to the ultraviolet rays.
• Do not put a fridge shelf into the refrigerator upside down. The shelf stopper will not
work.
- The glass shelf could fall and cause personal injury.
• Keep ngers out of "pinch point" areas. Clearances between the doors and cabinet are
necessarily small. Be careful when you open the doors if children are in the area.
• If a gas leak is detected, avoid any naked ames or potential sources of ignition, and air
the room in which the appliance is standing for several minutes.
- Do not touch the appliance or power cord.
- Do not use a ventilating fan.
- A spark may result in an explosion or re.
• Use only the LED Lamps provided by the manufacturer or its service agents.
• Bottles should be stored tightly together so that they do not fall over or out.
• This product is intended only for the storage of food in a domestic environment.
• Do not attempt to repair, disassemble, or modify the refrigerator yourself.
- Unauthorized modications can cause safety problems. To reverse an unauthorized
modication, we will charge the full cost of parts and labor.
• Do not use any fuse (such as cooper, steel wire, etc.) other than a standard fuse.
• If your refrigerator needs to be repaired or reinstalled, contact your nearest Samsung
service center.
- Failing to do so may result in an electric shock, re, problems with the product, or
injury.
• If the interior or exterior LED lamp has gone out, contact your nearest Samsung service
center.
Safety information
English12
• If the refrigerator emits a burning smell or smoke, unplug the refrigerator immediately
and contact a Samsung service center.
- Failing to do so may result in an electric or re hazards.
• Pull the power plug out of the socket before changing the interior lamps of the
refrigerator.
- Otherwise, there is a risk of electric shock.
• If you experience difculty changing a non-LED light, contact a Samsung service center.
• If the product is equipped with LED lamps, do not disassemble the Lamp Covers and
LED lamps yourself.
- Contact a Samsung service center.
• Plug the power plug into the wall socket rmly.
• Do not use a damaged power plug, damaged power cord, or loose wall socket.
- This may result in an electric shock or re.
Usage cautions
CAUTION
• Do not re-freeze frozen foods that have thawed completely.
• Use only the ice maker provided with the refrigerator.
• To get the best performance from the product:
- Do not place food too close to the vents at the rear of the refrigerator as this can
obstruct free air circulation in the refrigerator compartment.
- Wrap food up properly or place it in airtight containers before putting it into the
refrigerator.
- Please observe maximum storage times and expiration dates of frozen goods.
• Do not put glass containers or bottles or carbonated beverages into the freezer.
- The container may freeze and break, and this may result in injury.
• Service Warranty and Modication.
- Any changes or modications performed by a 3rd party on this nished appliance
are not covered under Samsung warranty service, nor is Samsung responsible for
safety issues that result from 3rd party modications.
• Do not block the air vents inside the refrigerator.
- If the air vents are blocked, especially with a plastic bag, the refrigerator can be over
cooled. If a cooling period lasts too long, the water lter may break and cause water
leakage.
• If the refrigerator is disconnected from the power supply, you should wait for at least
ve minutes before plugging it back in.
• If large amounts of water enter the refrigerator, pull out the power plug and contact a
Samsung service center.
• Do not strike or apply excessive force to any glass surface.
- Broken glass may result in a personal injury and/or property damage.
• Fill the water tank and ice cube trays with potable water only (tap water, mineral water,
or puried water).
- Do not ll the tank with tea, juice, or a sports drink. They can damage the
refrigerator.
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• If the refrigerator is ooded, shut off the power to the refrigerator and contact your
nearest Samsung service center.
- There is a risk of electric shock or re.
• Do not keep vegetable oil in your refrigerator’s door bins. The oil can solidify, making it
foul-tasting and difcult to use. In addition, the open container can leak and the leaked
oil can cause the door bin to crack. After opening an oil container, it is best to keep the
container in a cool and shaded place such as a cupboard or pantry.
- Examples of vegetable oil: olive oil, corn oil, grape-seed oil, etc.
Cleaning cautions
CAUTION
• Do not spray water directly on the inside or outside of the refrigerator.
- There is a risk of re or electric shock.
• Do not use a hair dryer to dry the inside of the refrigerator.
• Do not place a lighted candle in the refrigerator to remove bad odors.
- This may result in an electric shock or re.
• Do not spray cleaning products directly on the display.
- Printed letters on the display may come off.
• If any foreign substance such as water has entered the appliance, unplug the power
plug and contact your nearest Samsung service center.
- Failing to do so may result in an electric shock or re.
• Use a clean, dry cloth to remove any foreign matter or dust from the power plug blades.
Do not use a wet or damp cloth when cleaning the plug.
- Otherwise, there is a risk of re or electric shock.
• Do not clean the appliance by spraying water directly onto it.
• Do not use benzene, thinner, or Clorox (bleach) to clean the refrigerator.
- They may damage the surface of the appliance and may cause a re.
• Never put ngers or any objects into the dispenser outlet.
- This can cause a personal injury or material damage.
• Before cleaning or performing maintenance, unplug the appliance from the wall socket.
- Failing to do so may result in an electric shock or re.
• Use a clean sponge or soft cloth and a mild detergent in warm water to clean the
refrigerator.
• Do not use abrasive or harsh cleansers such as window sprays, scouring cleansers,
ammable uids, muriatic acid, cleaning waxes, concentrated detergents, bleaches, or
cleansers containing petroleum products on exterior surfaces (doors and cabinet), plastic
parts, door and interior liners, and gaskets.
- These can scratch or damage the material.
• Do not clean glass shelves or covers with warm water when they are cold. Glass shelves
and covers may break if exposed to sudden temperature changes or impacts such as
bumping or dropping.
Safety information
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Critical disposal warnings
WARNING
• Children trapped inside a refrigerator can hurt themselves or suffocate to death.
• Please dispose of the packaging material from this product in an environmentally
friendly manner.
• Ensure that none of the pipes on the back of the refrigerator are damaged prior to
disposal.
• This product contains R-600a, a ammable gas, which is used as the refrigerant. Contact
your local authorities regarding safe disposal of this product.
• When disposing of this refrigerator, remove the door/door seals and door latch so that
small children or animals cannot become trapped inside. Children should be supervised
to ensure that they do not play with the appliance.
- If trapped inside, the child could be injured or suffocate to death.
• Cyclopentane is used in the insulation. The gases in the insulation material require
a special disposal procedure. Please contact your local authorities in regard to the
environmentally safe disposal of this product.
• Keep all packaging materials well out of the reach of children, as packaging materials
can be dangerous to children.
- If a child places a bag over his or her head, the child could suffocate.
English 15
Installation
Follow these instructions carefully to ensure a proper installation of this refrigerator and to
prevent accidents before using it.
WARNING
• Use the refrigerator only for its intended purpose as described in this manual.
• Any servicing must be performed by a qualied technician.
• Dispose of the product packaging material in compliance with the local regulations.
• To prevent electric shock, unplug the power plug before servicing or replacing parts.
Installation
English16
Refrigerator at a glance
The actual refrigerator and provided component parts of your refrigerator may differ from
the illustrations in this manual, depending on the model and the country.
Type A Type B
01
02
03
10
11
13
06
07
05
14
08
04
A
B
12
C
09
C
07
10
11
13
A
12
01
03
04
06
05
08
09
01 AutoFill pitcher *
02 Water dispenser **
03 Fridge door bin
04 Fridge shelf
05 Quick Space shelf *
06 Crisper+ / Fridge Drawers
07 Water lter *
08 Main panel
09 Vegetable shelf
10 FlexZone
11 Freezer
12 Camera *
13 Auto Dual Ice Maker * /
Auto Single Ice Maker *
14 Switch Cover *
A. Fridge
B. Beverage Center **
C. Freezer
* Applicable models only
** Dispenser models only
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NOTE
• For energy efciency, keep all shelves, drawers, and baskets in their original positions.
• When closing the door, make sure the vertical hinged section is in the correct position
to avoid scratching the other door.
• If the vertical hinged section is reversed, put it back into the correct position, and then
close the door.
• Moisture may form at times on the vertical hinged section.
• If you close a door forcefully, the other door may open.
• If the internal or external LED lamp is not working, contact a local Samsung service
center.
Installation
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Step-by-step installation
STEP 1 Select a site
The site must:
• Have a solid level surface without carpeting or ooring that may obstruct ventilation
• Be out of direct sunlight
• Have adequate room for opening and closing the door
• Be away from any heat source
• Provide room for maintenance and servicing
• Have a temperature range between 50 °F (10 °C) and 110 °F (43 °C)
Clearance
See the following gures and tables for installation space requirements.
C
D
A
B
Model RF70F23* RF70F29*
A
28
6
/ 8"
(730 mm)
34
1
/ 4"
(868 mm)
B 35
6
/ 8" (908 mm)
C 68
7
/ 8" (1749 mm)
D 70" (1778 mm)
Model RF90F23* RF90F29*
A
28
6
/ 8"
(730 mm)
34
1
/ 4"
(868 mm)
B 35
6
/ 8" (908 mm)
C 68
7
/ 8" (1749 mm)
D 70
1
/ 4" (1785 mm)
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01
02 02
04
03
05
07 08
06
Model
RF70F23*
RF90F23*
RF70F29*
RF90F29*
01
more than 50 mm
recommended
02 125°
03 58
2
/ 4" (1485 mm)
04 11
3
/ 8" (289 mm)
05
24"
(610 mm)
29
3
/ 8"
(748 mm)
06 2
1
/ 8" (54 mm)
07
43"
(1093 mm)
48
2
/ 4"
(1231 mm)
08
44
2
/ 4"
(1131 mm)
53
1
/ 4"
(1353 mm)
NOTE
The measurements in the tables may differ slightly from the actual measurements,
depending on the measuring and rounding method.
Installation
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STEP 2 Flooring
If the refrigerator cannot pass through the entrance due to its size, see STEP 3 Door
removal for entrance .
NOTE
To prevent oor damage, make sure the
front leveling legs are in the upright
position.
• The surface you install the refrigerator
on must support a fully loaded
refrigerator.
• To protect the oor, put a large piece
of cardboard along the path to the
refrigerator's nal installation location.
• Once the refrigerator is in its nal
position, do not move it unless
necessary to protect the oor. If you
have to move the refrigerator, place
thick paper or cloth such as old carpets
along the path of movement.
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STEP 3 Door removal for entrance
If the refrigerator cannot pass through the entrance to your home or kitchen due to its
size, follow these instructions to remove and then re-install the refrigerator's doors. If you
do not need to remove the doors, go to page 29 to continue the installation procedure.
WARNING
Unplug the power cord of the refrigerator before removing the doors.
Tools required (not provided)
Phillips screwdriver Flat-head screwdriver Socket wrench
3
/ 8" (10 mm)
Pliers Allen wrench
1
/ 4" (5 mm)
Detach the fridge doors
1. With the doors closed, use a Phillips
screwdriver to remove the screws (x3)
from the top cover. Pull up and remove
the top cover with the connectors.
Installation
English22
2. Disconnect the two wire connectors
on the left door. The position of the
connectors differs with the model.
CAUTION
• Do not remove both doors
simultaneously. Make sure to remove
one door at a time. Otherwise, any of
the doors may fall and cause physical
injury.
• Make sure the refrigerator is off before
disconnecting the connectors.
3. Disconnect the water tube from the
coupler on the left door as shown.
- This step does not apply to the
models without the AutoFill Pitcher
and the water dispenser.
4. Gently draw up the clamp in several
steps. To prevent nger injuries, do not
apply a sudden force to the clamp.
5. Pull up the clamp to remove.
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6. Open the door 90 degrees. While
holding the door, pull up and remove
the top hinge. Be careful not to damage
the connector wires when you remove
the hinge.
7. Gently pull up the door vertically to
remove. Do not apply excessive force
to the door. The door may fall, causing
physical injury.
8. Lay the door down on a at surface.
9. Repeat steps 1-8 for the other door,
except for step 3. There is no water tube
on the right side door.
- Step 2 does not apply to the models
without the Showcase door.
Installation
English24
To reattach the fridge doors
1. While holding the door open by more
than 90 degrees, insert the shaft on
the middle hinge into the hole on the
bottom of the door.
2. Put the top hinge into position on the
top of the refrigerator, and then insert
the hinge shaft into the top hole of the
door. Make sure the wires from the door
pass through the hole in the hinge shaft.
3. Insert the clamp in the direction of the
arrow.
4. Push back the clamp as shown.
English 25
5. Connect the wire connectors.
CAUTION
• Make sure the wire connectors are
connected properly. Otherwise, the
display will not operate.
6. Connect the water tube.
- This step does not apply to the
models without the AutoFill Pitcher
and the water dispenser.
CAUTION
• To prevent water leaks, make sure the
red clips tighten the coupler properly.
• Keep the clips out of children’s reach.
7. Repeat steps 1-5 for the other door.
- Step 5 does not apply to the models
without the Showcase door.
8. Attach the top cover with the front side
rst, and then press down on its back
to get it into position. Then, tighten the
screws (x3).
A
01
02
03
B
01 Dispenser
02 Center of transparent coupler
03 Guidelines
CAUTION
To prevent water leaks from the dispenser,
the water line must be fully connected.
Make sure both tubes of the water line are
inserted fully to the center of transparent
coupler ( A) or the guidelines ( B).
Installation
English26
Detach the FlexZone drawer
1. Lift up to remove the FlexZone basket.
2. Remove the hex-head bolt on each side
of the drawer using a 10 mm socket
wrench.
3. Lift up to remove the drawer front of
the FlexZone from the rail assembly.
CAUTION
• Use caution when removing the rail
assembly, which may fall off causing
damage to the oor.
• Make sure to put the FlexZone drawer
in place after removing or mounting the
FlexZone basket. The FlexZone drawer
may not open or close if the freezer
drawer is not in place.
• Do not store too much food in the
FlexZone drawer. This prevents the
FlexZone drawer from closing properly,
resulting in frost buildup.
English 27
To reattach the FlexZone drawer
After you have moved the refrigerator to its nal location, re-attach the FlexZone drawer
by following the removal instructions in reverse order.
CAUTION
If the FlexZone or the indicator does not operate properly, make sure the connectors are
connected properly.
To detach the freezer drawer
1. Push the upper basket to the end, and
then pull up to remove.
2. Then, pull up to remove the lower
basket from the rail assembly.
3. Press down the hooks to unlock the rail
assembly.
Installation
English28
4. While holding the upper area of the
freezer drawer front, slide the drawer
out all the way to remove the freezer
drawer from the rail assembly.
CAUTION
• Be careful not to scratch or dent the rail
assembly.
• Make sure you mount the freezer
baskets in the correct position.
Otherwise, the door will not open or
close properly, which causes frost to
build up.
• Do not store too much food in the
freezer drawer. This prevents the freezer
drawer from closing properly, resulting
in frost buildup.
To reattach the freezer drawer
Once the refrigerator is in or near it's nal location, re-attach the freezer drawer by
following the directions in the reverse order of removal.
English 29
STEP 4 Leveling the refrigerator
CAUTION
• When installed, the refrigerator must be leveled on a at, solid oor. Not leveling the
refrigerator can cause damage to the refrigerator or physical injury.
• Leveling must be performed with the refrigerator empty. Make sure no food items are
inside the refrigerator.
• For safety reasons, adjust the front a little higher than the rear.
Level the refrigerator using the special screws (levelers) on the front legs. Use a at-head
screwdriver to turn the levelers.
• To adjust the height of the left side:
Insert a at-head screwdriver into the
leveler of the left side front leg. Turn the
leveler clockwise to raise the left side or
turn it counterclockwise to lower.
• To adjust the height of the right side:
Insert a at-head screwdriver into the
leveler of the right side front leg. Turn
the leveler clockwise to raise the right
side or turn it counterclockwise to lower.
Adjusting the rear side height (applicable models only)
If you need to raise the rear side of the
refrigerator to level it, you can use the
provided level adjustment pad(s). Follow
these instructions to raise the rear side of
the refrigerator.
NOTE
If the door does not open properly even
with the Auto Open Door feature enabled
(on supported models), or does not stay
open, raise the rear of the unit.
1. Choose the position on the oor where
you need to attach the level adjustment
pad.
2. Peel the double-sided tape on the
bottom of the level adjustment pad.
Installation
English30
3. Attach the level adjustment pad to the
oor.
4. If you need to further raise the rear
height, attach another adjustment pad
on top of the rst level adjustment pad.
NOTE
• You may skip this step if you can
level the refrigerator using a single
attachment pad.
• Make sure the ribs on the rst
adjustment pad are inserted into the
grooves of the second level adjustment
pad.
• To resolve Auto Open Door issues
by adjusting the rear of the unit, see
Troubleshooting > Auto Open Door
(applicable models only) on page 90.
English 31
STEP 5 Adjust the door height and the door gap (Door alignment)
Adjusting the height with the snap rings
For the models with the height lever on the right-side door of the fridge, use the snaps
rings only if you cannot align the doors with the height lever.
You may nd the provided snap rings inside the fridge drawer.
NOTE
The height of a door can be adjusted using
the provided snap rings, which come in
4 different sizes (1 mm, 1.5 mm, 2 mm, and
2.5 mm).
1. Check the height difference between the
doors, and then lift up and hold the door
with the lower height.
A
B
C
2. Insert a suitable-sized snap ring (A)
between the door grommet (B) and the
hinge as shown.
NOTE
Ensure the snap ring (A) is inserted beneath
the door grommet (B).
Ensure the shaft of the door grommet (B) is
inserted into the hole (C) in the hinge.
CAUTION
• Insert only one snap ring. If you insert two or more snap rings, the rings may slip out or
make a rubbing noise.
Installation
English32
• Keep the snap rings out of children’s reach and keep them for future use.
• Do not raise the door too much. The door can contact and damage the top cover.
• If the ring is placed above the grommet, it may cause noise when the refrigerator door
is opened or closed.
STEP 6 Connect the water dispenser line (applicable models only)
You must connect a water line from the main water supply to your refrigerator to use the
water dispenser or the auto ice maker. A water lter is provided for removing unwanted
particles from the main water supply, but it does not sterilize or eliminate microorganisms
in the water, and you may need to purchase a water purifying system for that purpose.
Water pressure
The water pressure supplied to the refrigerator must meet the following requirements:
Minimum Maximum
30 psi (206 kPa) 125 psi (861 kPa)
If the refrigerator is installed in an area where minimum water pressure cannot be met,
you can install a booster pump to compensate for the low water pressure.
Connect the water supply line to the main water supply
NOTE
• Only connect the water line to potable water.
• Water line installation kits are available at extra cost from your retailer. We recommend
using a water line installation kit that contains copper tubing and a
1
/ 4” (6 mm)
compression nut.
A
B
C
1. Shut off the main water source.
2. Insert the pipe clamp (B) and the shutoff
valve (C) into the cold water line (A).
A
B
3. Connect the water line installation kit
(A) to the shutoff valve (B).
English 33
Connect the water supply line to the refrigerator
There are several items you must purchase to complete this connection. You may nd these
items sold as a kit at your local hardware store.
Copper Tubing
•
1
/ 4" copper tubing
•
1
/ 4" compression nut (1 pc)
• Ferrule (2 pc)
Plastic Tubing
•
1
/ 4" plastic tubing Molded end (Bulb)
•
1
/ 4" compression nut (1 pc)
01
04
B-1 B-2
02
03
05
06
C
A
B
A The water line from the
refrigerator
01
Compression nut (
1
/ 4”)
(Assembled)
02 Plastic tubing (Assembled)
03
Compression tting
(Assembled)
B The water line from the main
water supply
NOTE
You can choose the water line
from the main water supply to
be copper tubing (B-1) or plastic
tubing (B-2).
B-1
Copper tubing (Not
supplied)
B-2
Plastic tubing (Not
supplied)
04 Ferrule (Not supplied)
05 Molded end (Bulb)
06
Compression nut (
1
/ 4”) (Not
supplied)
C Water line
NOTE
Assemble water lines must be kept
straight.
Installation
English34
1. Connect the water line from the main water supply (B) to the assembled compression
tting (03).
- If you are using copper tubing (B-1), slip the compression nut (06) (not supplied) and
ferrule (04) (not supplied) on the copper tubing (B-1) (not supplied) as shown in the
gure.
- If you are using plastic tubing (B-2), insert the molded end (Bulb) (05) of the plastic
tubing (B-2) (not supplied) into the compression tting (03).
CAUTION
- If you use plastic tubing (B-2), do not use it without the molded end (Bulb) (05).
- Leaving the water line disconnected may cause the water valve to produce a buzzing
sound over time. If this is the case, make sure that the ice making function is turned
off and do not attempt to use the water dispenser.
2. Tighten the compression nut (06) onto the compression tting (03). Do not over-tighten
the compression nut (06).
3. Turn the water on and check for any leakage. If you nd water drops or leakage in
the connection areas, turn off the main water supply. Check the connections and, if
necessary, tighten.
- Check if the water dispenser works properly. Press the water dispenser lever until
the water runs from the water outlet.
4. Flush 3 gallons of water through the lter before drinking or using the water from the
refrigerator. (Flush approximately 5 to 6 minutes.) To ush, press a large glass or cup
against the water dispenser lever. Fill the glass, empty it, and then repeat.
5. After you turn on the refrigerator, let the ice maker make ice for 1 to 2 days. Over that
period of time, throw out the rst 1 or 2 buckets of ice the ice maker makes to ensure
all impurities and air have been removed from the water line.
- Ice may appear misshapen or opaque until air is sufciently removed.
CAUTION
• Do not mount the water lter or water
line on any part of the refrigerator. This
may damage the refrigerator.
English 35
• If you have to relocate the refrigerator
after connecting the water line, make
sure the joined section of the water line
is straight.
NOTE
• If you have to repair or disassemble
the water line, cut off
1
/ 4“ of the plastic
tubing to make sure you get a snug,
leak-free connection.
• You can test the water line quickly using
a paper cup. Under normal conditions,
the water dispenser can ll a 5
3
/ 4 oz.
(170 cc) cup in about 10 seconds.
STEP 7 Initial settings
By completing the following steps, the refrigerator should be fully functioning.
1. Plug the power cord into the wall socket to turn the refrigerator on.
2. Open the door, and check if the interior light lights up.
3. Set the temperature to the coldest setting, and wait for about an hour. Then, the freezer
will be slightly chilled, and the motor should be running smoothly.
4. Wait until the refrigerator reaches the set temperature. Now the refrigerator is ready
for use.
STEP 8 Final check
When installation is complete, conrm that:
• The refrigerator is plugged into an electrical outlet and grounded properly.
• The refrigerator is installed on a at, level surface with a reasonable clearance from
walls and cabinets.
• The refrigerator is level and is sitting rmly on the oor.
• The door opens and closes freely, and the interior light turns on automatically when you
open the door.
English36
Operations
Main panel
General type
Type A Type B
01
02
03
08
08
04
05
06
07
09
01
02
03
08
08
04
05
06
07
09
01 Fridge / Peak Demand Off 02 FlexZone / Soft Freeze
03 Freezer / °F °C 04 Ice Maker / Filter Reset *
05 AutoFill Pitcher * 06 Door Alarm / Lock
07 Network connection 08 Sabbath Mode *
09 AI Energy Mode * applicable models only
English 37
NOTE
• When you change the temperature on the panel, the panel displays the actual
temperature inside the refrigerator until the temperature matches the temperature you
set. Then, the panel displays the new set temperature. Note that it will take time for the
refrigerator to reach the new temperature. This is normal. During this time, you do not
need to set the temperature again.
• The temperature in the refrigerator may rise if you open the door frequently or put
a large amount of food into the refrigerator. If this happens, the temperature display
blinks until the refrigerator returns to the specied temperature settings. While the
temperature display is blinking, an alarm may occur. To stop the alarm, tap any button
on the display.
• If a communication error occurs between the temperature display and the main
controller, this blinking continues for an extended time. Contact a local Samsung service
center for technical assistance.
• The display of the main panel turns on only if the door is opened and turns off if the
door is closed.
• If you set Control Lock on the main panel, the main panel locks automatically 1 minute
after inactivity.
01 Fridge / Peak Demand Off (3 sec)
Fridge
You can use the Fridge button to set the fridge temperature or to
activate Power Cool .
• Press Fridge repeatedly to select a desired temperature between
34 °F (1 °C) and 44 °F (7 °C).
- The temperature indicator displays the currently set or selected
temperature.
• To activate Power Cool , press Fridge repeatedly until the Power
Cool indicator ( ) lights up.
- To deactivate Power Cool , simply press Fridge again while the
Power Cool function is on.
- Power Cool speeds up the cooling process at maximum power
to lower the fridge temperature. The Power Cool process
continues to run for several hours, and then turns off and the
fridge returns to the previous temperature setting.
- Use Power Cool to rapidly cool food that spoils quickly or to
rapidly cool the refrigerator after the door has been left open
for some time.
NOTE
Using Power Cool increases power consumption. Make sure you turn
it off manually if you no longer need it, and then select the desired
refrigerator temperature.
Peak Demand
Off
The Peak Demand Off function activates/deactivates Smart Grid. (See
Page 54)
Press Fridge for 3 seconds to set/clear the Peak Demand Off function.
Operations
English38
02 FlexZone / Soft Freeze (3 sec)
FlexZone
• You can set the FlexZone mode from one of the following modes.
- Wine: The temperature sets to 41 °F (5 °C).
- Deli: The temperature sets to 37 °F (3 °C).
- Beverage: The temperature sets to 34 °F (1 °C).
- Meat/Fish: The temperature sets to 30 °F (-1 °C).
Soft Freeze
You can use this mode to keep meat and sh fresh for an extended
time. The temperature sets to 23 °F (-5 °C) in this mode.
• Press and hold FlexZone for 3 seconds to activate the Soft Freeze
mode.
• To deactivate the Soft Freeze mode, press and hold FlexZone again
for 3 seconds.
The Soft Freeze mode deactivates and the FlexZone returns to the
mode that you previously used.
CAUTION
• Select the FlexZone mode accordingly to the type of food you store in there.
• Do not store meat or food in the FlexZone with the Wine , Deli , or Beverage mode. Meat
or food may spoil.
• Do not store glass bottles in the FlexZone in Soft Freeze mode. They may break and
cause physical injury.
English 39
03 Freezer / °F °C
Freezer
You can use the Freezer button to set the freezer temperature or to
activate Power Freeze .
• Press Freezer repeatedly to select a desired temperature between
5 °F (-15 °C) and -8 °F (-23 °C).
- The temperature indicator displays the currently set or selected
temperature.
• To activate Power Freeze , press Freezer repeatedly until the
Power Freeze indicator ( ) lights up.
- To deactivate Power Freeze , simply press Freezer again while
the Power Freeze function is on.
- Power Freeze speeds up the freezing process at maximum
power to lower the freezer temperature. The Power Freeze
process continues to run for several hours, and then turns off
and the freezer returns to the previous temperature setting.
- To freeze large amounts of food, activate Power Freeze for at
least 20 hours before putting the food in the freezer.
NOTE
Using Power Freeze increases power consumption. Make sure you
turn it off manually if you no longer need it, and then select the
desired freezer temperature.
°F °C
You can also use the Freezer button to switch the temperature
scale between Celsius and Fahrenheit. To switch the temperature
scale, press and hold Freezer for 3 seconds to change the current
temperature scale.
Operations
English40
04 Ice Maker / Filter Reset (3 sec)
Ice Maker
Type A model
Press Ice Maker to turn the ice maker on or off.
The ice maker has 2 indicators ( / ) to
indicate its operating status.
• When the ice maker operates, the corresponding indicator
( ) turns on.
• When the ice maker is turned off, the corresponding indicator (
) turns on.
Type B model
The ice maker has 2 indicators ( / ) to
indicate its operating status.
• Sphere Ice On: You can start or stop making sphere ice.
• Cubed Ice On: You can start or stop making cubed ice.
NOTE
Sphere Ice
• You can start or stop making ice spheres. The ice maker can
produce up to 3 spheres at a time and can create 3 to 9 spheres
per 24 hours.
• You can set the daily ice sphere production to 3, 6, or 9 ice
spheres, or turn it off entirely in the SmartThings app. (Default
setting: 6)
• The ice is more transparent if you choose the smaller amount.
• The ice maker automatically makes up to 12 to 15 ice spheres
until the ice bucket is full. Once full, it stops making more ice.
- To make new ice, remove ice spheres in the ice bucket to make
some room.
• The ice maker may stop producing ice if the spheres are stacked
unevenly. Gently shake the ice bucket to distribute the spheres
evenly.
• The ice maker may not produce perfect sphere-shaped ice, or you
may notice air bubbles in the ice after the freezer has just been
installed, the lter has been replaced, or if the power has been off
for a certain time because of a power outage.
• It takes 1 to 2 days after installation for the refrigerator to start
producing ice.
English 41
Filter Reset
After about 6 months (and typically, about 300 gallons (1200 L) of
water), the Filter Reset indicator blinks red for several seconds when
you open the door, reminding you that the lter needs to be replaced.
When this happens, replace the lter, and then press and hold Ice
Maker for 3 seconds. The lter lifecycle will be reset and the Filter
Reset indicator turns off.
NOTE
• Some regions have relatively large amounts of minerals in their
water. This can reduce the lifecycle of the lter. In these areas,
you will have to replace the water lter more often than specied
above.
• If water is not dispensing properly, the water lter is most likely
clogged. Replace the water lter.
05 AutoFill Pitcher
AutoFill Pitcher *
• You can set the AutoFill Pitcher mode from one of the following
modes. The default setting is Off.
- On: Set to ll your water pitcher automatically.
- Off: Set to turn off the function.
NOTE
You can put tea or fruit into the infuser to make infused tea or water.
If you want to keep the infused water in its initial concentration, turn
the AutoFill Pitcher function off. (For more information, see the Water
pitcher (AutoFill Pitcher) (applicable models only) section on page
62.)
06 Door Alarm / Lock (3 sec)
Door Alarm
If the door is left open for more than 2 minutes, an alarm will sound
and the alarm indicator will blink. You can toggle the alarm on and
off by pressing Door Alarm. The alarm is enabled by factory default.
Lock
To prevent accidental setting changes, press and hold Door Alarm for
3 seconds. The main panel will be disabled and the Lock indicator (
) will turn on.
When Lock is on, the indicator blinks if any button on the main panel
is pressed.
If you press and hold the button again for more than 3 seconds, Lock
will be deactivated.
However, Lock will be reactivated if no button is pressed within 1
minute.
Operations
English42
07 Network connection
You can control and monitor your refrigerator on the SmartThings app. For more
information, see the SmartThings section.
• If the Wi-Fi indicator ashes when opening or closing the fridge door, this indicates
that the refrigerator is not connected with the SmartThings app. If this is the case, it is
recommended to make connection again before using the refrigerator.
08 Sabbath Mode (applicable models only)
The Sabbath mode stays active for 85 hours once it is activated. After that, it will be
deactivated automatically.
• To activate Sabbath Mode, press and hold Door Alarm and AutoFill Pitcher
simultaneously for 5 seconds. When the refrigerator is in Sabbath mode, the buttons,
the display, and the internal lights do not function. The refrigerator and freezer,
however, continue to cool.
• To deactivate Sabbath Mode, press and hold Door Alarm and AutoFill Pitcher
simultaneously again for 5 seconds.
NOTE
If the refrigerator powers off and restarts (for example, if there is a power failure), the
Sabbath mode remains active. To end Sabbath Mode, you must deactivate it as described
above.
09 AI Energy Mode (applicable models only)
The icon appears when the AI Energy Mode is operating. You may turn on or off the AI
Energy Mode in the SmartThings app. (applicable models only)
10 Cooling Off
Cooling Off mode (also called Shop mode) is designed for use by retailers when they are
displaying refrigerators on a retail oor.
In Cooling Off mode, the refrigerator’s fan motor and lights operate normally, but the
compressors do not run so neither the refrigerator nor the freezer become cold.
English 43
Family Hub type
Home screen
NOTE
• For more information about other menus and apps available on the Refrigerator app.
See the Online manual of your refrigerator.
• The content of apps and widgets, or their design is subject to change or support may be
discontinued without notice, depending on the content provider’s policy.
• Children's use of the refrigerator's functions, apps, and services must be supervised by
adults.
• Underage transactions with the services must be supervised by adults.
01
02
01 Home screen
02 Soft buttons
CAUTION
When the refrigerator door is subjected to impact, a temporary change in screen
brightness may occur. This is a normal characteristic of the display panel. The brightness
will return to normal after the door is closed and does not indicate a product malfunction.
Operations
English44
01 Home screen
• Tap a desired app or widget to launch it.
• On the home screen, you can add or remove items such as apps, widgets, pictures,
videos, drawings, and texts.
• Tap and hold an item to enter Edit mode. In Edit mode, you can drag and drop an item
to a new location on the home screen. When you move the item to a new location, the
item turns red if the location is not available.
02 Soft buttons
01 02 03 04 05 06
01 Bixby
- Tap to use Bixby.
02 Task Manager
- Tap to open the Task Manager .
03 Home
- Tap to open the Home screen.
04 Return
- Tap to return to the previous screen.
05 Notication
- Tap to display the Quick Panel.
06 Hide/Show
- Tap to hide or show Soft buttons.
- The Hide/Show button only appears
when an app is active.
Fridge Manager
On the Home screen, tap the Fridge Manager app.
• You can set the desired temperature or modes for each compartment.
• For more detailed information on the Fridge Manager app, check the online manual.
• To access the online manual from your Family Hub refrigerator, tap Setting > Help &
Contact Us > Online Manual.
English 45
AI Home Hub type
Home screen
NOTE
• For more information about other menus and apps available on the Refrigerator app.
See the Online manual of your refrigerator.
• The content of apps and widgets, or their design is subject to change or support may be
discontinued without notice, depending on the content provider’s policy.
• Children's use of the refrigerator's functions, apps, and services must be supervised by
adults.
• Underage transactions with the services must be supervised by adults.
01
02 03 04
05 06
01 Home card area
You can set various functions and check information.
• AI Vision Inside: You can manage ingredients stored in the
refrigerator.
• Recipes: You can receive cooking guidance and recipes.
• SmartThings: You can connect your refrigerator to the
SmartThings app and control it remotely from the app.
• Fridge Manager: You can set the desired temperature or
modes for each compartment.
• Product Care: You can manage the refrigerator’s
consumables.
02 App dock handler
• Drag the App dock handler upward to open the App dock.
• The App dock handler only appears on the Home screen.
03 App tray button Tap to view all available apps.
04 App dock
• App dock displays the icons to allow easier access to the
frequently used apps.
• Maximum ve icons are displayed in the App dock which
are not editable.
Operations
English46
05 Indicator area Different icons appear to indicate enabled functions.
06 Home Tap to go to the Home screen.
Quick Panel
7
1 2 3 4 5 6
The Quick Panel provides quick access to various settings. Swipe down from the top of the
screen to open the Quick Panel.
1 Wi-Fi
• Tap to turn the Wi-Fi on or off.
• Touch and hold the icon to access the Wi-Fi settings
screen.
2 Bluetooth • Tap to access the Bluetooth settings screen.
3 Microphone • Tap to turn the microphone on or off.
4 Smart View • Tap to access the Smart View screen.
5 Screen off • Tap to turn off the screen.
6 Settings • Tap to access Settings.
7 Brightness and Volume
• Slide the corresponding slider to adjust the screen
brightness or volume.
Fridge Manager
On the Home screen, tap the Fridge Manager app.
• You can set the desired temperature or modes for each compartment.
• For more detailed information on the Fridge Manager app, check the online manual.
• To access the online manual from your refrigerator , tap > General > Support > User
manual.
English 47
Display reset (Family Hub and AI Home Hub type models only)
If you encounter an abnormal symptom on the display, try resetting the display. This may
solve the symptom.
1. Open the fridge door and locate the
switch cover on the top right corner of
the door.
2. Push up the cover to reveal the power
switch.
3. Turn the power off and turn it on again.
4. Reinsert the switch cover to the end
until you hear a clicking sound.
Operations
English48
SmartThings
Installation
Visit the Google Play Store, Galaxy Apps, or Apple App Store and search for "SmartThings".
Download and install the SmartThings app provided by Samsung Electronics to your smart
device.
NOTE
• The supporting software version of the SmartThings app is subject to change according
to the OS supporting policy the manufacturer provides. In addition, as for the
SmartThings app or the functions that the app supports, the new application update
policy on the existing OS version can be suspended due to usability or security reasons.
• The SmartThings app is subject to change without notice to improve usability or
performance. As the mobile phone OS version is updated every year, the SmartThings is
also updated continually according to the latest OS. If you have enquiries regarding the
items mentioned above, please contact us on [email protected]
• Recommended encryption systems include WPA/TKIP and WPA2/AES . Any newer or
non-standard Wi-Fi authentication protocols are not supported.
• Wireless networks may be affected by the surrounding wireless communication
environment.
• If your Internet service provider has registered the MAC address of your PC or modem
for identication, your Samsung Smart Refrigerator may fail to connect to the Internet.
If this happens, contact your Internet service provider for technical assistance.
• The rewall settings of your network system may prevent your Samsung Smart
Refrigerator from accessing the Internet. Contact your Internet service provider for
technical assistance. If this symptom continues, contact a local Samsung service center
or retailer.
• To congure the wireless access point (AP) settings, see the user manual of the AP
(router).
• Samsung Smart Refrigerators support both Wi-Fi 2.4 GHz with IEEE 802.11 b/g/n and
Soft-AP protocols. ( IEEE 802.11 n is recommended.)
• Unauthorized Wi-Fi wireless routers may fail to connect to applicable Samsung Smart
Refrigerators.
English 49
Samsung account
You are required to register your Samsung account to use the app. If you don’t have a
Samsung account, follow the app’s onscreen instructions to create a free Samsung account.
Getting started
Turn on the device you want to connect, open the SmartThings app on your phone, and
then follow the instructions below.
If a pop-up appears saying that a new device has been found, tap ADD NOW.
If a pop-up doesn't appear, tap the + button, and then select the device you want to
connect from the list of available devices.
If your device isn't in the list of available devices, tap Supported Devices, select the device
type (Refrigerator), and then select the specic device model.
Follow the instructions in the app to set up your device. Once setup is complete, your
refrigerator will appear as a "card" on your Devices screen.
Refrigerator app
Integrated control
You can monitor and control your refrigerator at home and on the go.
• Tap the refrigerator icon on the SmartThings Dashboard or tap the Devices icon at the
bottom of the Dashboard, and then tap the refrigerator "card" to open the Refrigerator
page.
• Check the operation status or notications related to your refrigerator, and then change
options or settings if necessary.
NOTE
Some options or settings of the refrigerator may not be available for remote control.
Operations
English50
Category Item Description
Monitoring
Fridge temperature
Displays the desired temperature setting of the
fridge.
Freezer temperature
Displays the desired temperature setting of the
freezer.
FlexZone settings Displays the settings of the FlexZone.
Energy monitoring
Checks the accumulated power consumption of
the refrigerator for the last 180 days.
Functions
Ice Maker *
• You can turn the ice maker ( Cubed Ice / Ice
Bites / Sphere Ice ) on or off.
• You can set the daily production of sphere
ice to 3, 6, or 9.
• The number set in the SmartThings app
remains unchanged even if you turn the
sphere ice maker off and on again.
- 3: The sphere ice maker makes 3 ice
spheres approximately every 24 hours.
- 6: The sphere ice maker makes 3 ice
spheres approximately every 12 hours.
- 9: The sphere ice maker makes 3 ice
spheres approximately every 8 hours.
Power Cool
You can turn Power Cool on or off, and check
the current settings.
Power Freeze
You can turn Power Freeze on or off, and check
the current settings.
Fridge temperature
You can set the desired temperature of the
fridge.
Freezer temperature
You can set the desired temperature of the
freezer.
FlexZone settings You can set the desired FlexZone mode.
Sabbath Mode
You can activate and deactivate the Sabbath
mode.
English 51
Category Item Description
Alarms
Abnormally high
temperature *
This alarm is triggered when the fridge, the
freezer, or the FlexZone has abnormally high
temperatures.
Door opening
This alarm is triggered if the fridge door, the
freezer drawer, or the FlexZone drawer is open
for a specic time.
AutoFill Pitcher
overowing
If the AutoFill Pitcher function senses an
overow, it triggers this alarm to let you know
the status of the overow.
Water lter
replacement
This alarm reminds you that the water lter
must be replaced.
Inside Image *
You can view the inside of the refrigerator and
can see if you need to replace food items.
AI Energy
Mode
(applicable
models only)
You can turn on or off the AI Energy Mode under the Energy menu in
the SmartThings app.
You can check the status of the AI Energy Mode on the SmartThings
app.
On some models, the icon appears on the main panel to indicate
that AI Energy Mode is operating. (applicable models only)
Turning on the AI Energy Mode decreases energy consumption, but it
may also reduce the cooling performance.
NOTE
The AI Energy Mode may not operate according to user settings or the
operating environment.
Security updates information
Security updates are provided to strengthen the security of your device and protect your
personal information. For more information on security updates, visit https://security.
samsungda.com.
* The website supports only some languages.
Operations
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Bixby (Voice recognition - applicable models only)
What is Bixby?
• Bixby is the name of Samsung’s articial intelligence solution that allows for device
control by voice.
Using Bixby
• To enable voice recognition, you must connect your device to the SmartThings app via
the network.
• And you must agree on the terms and conditions of the Bixby service.
• Once connected, you can control some functions of the device using Bixby on your
Samsung smartphone, even though it does not support voice recognition natively.
• To activate Bixby, say “Hi, Bixby” followed by a voice command.
• For more voice recognition commands, refer to the “Voice Commands” section.
Voice Commands
Category Command (samples)
Temperature
Tell me the temperature of the refrigerator
Tell me the temperature of the fridge in the refrigerator
Tell me the temperature of freezer in the refrigerator
Weather
Tell me the weather tomorrow
How humid is it today?
How high is the ne dust level today?
When can I expect rain?
International Time
What time is it now?
What month is it today by the lunar calender?
What time is it in New York?
NOTE
Bixby will exit standby mode after a certain amount of time if no command is given. Once
enabled, voice recognition may work poorly or malfunction due to surrounding sounds
such as TV sound.
English 53
CAUTION
• When voice recognition is affected
- Performance may be affected by the user's voice, speech style, pronunciation, and
surrounding environment.
- When using voice recognition, speak louder than the surrounding sounds.
- To improve the performance of voice recognition, stand within 3 meters from the
device and speak clearly.
- While you are watching TV, voice commands can be recognized in error due to the
TV sound.
• Voice recognition not working when...
- Bixby is turned off in the Bixby menu of the SmartThings app.
- The microphone is turned off in the microphone setting of the SmartThings app.
• Voice recognition working poorly when...
- The surrounding sounds are loud (TV sound, music sound, etc)
- The Wi-Fi signal is weak (Internet connectivity is poor)
Recommendations for voice recognition
(Applicable to Family Hub type only)
For the voice recognition function, there is a built-in microphone at the top of the
refrigerator’s display. To use the voice recognition function:
• Stand no more than 3 feet (1 meter) from the refrigerator and speak loudly and clearly
towards the built-in microphone.
• Speak at a regular pace. Reduce ambient noises, such as noises from a living-room TV.
NOTE
The voice recognition function may not work if you stand more than 3 feet (1 meter) away
or if you speak too softly.
Operations
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SMART GRID Function (Demand Response, applicable models
only)
When the refrigerator operates in SMART GRID (Demand Response) mode, the Energy
Management Refrigerator function can control energy usage or delay the operation of
some functions to save money when energy prices or demand are the highest.
NOTE
• You can deactivate the SMART GRID (Demand Response) function at any time using the
Peak Demand Off function.
• To use the SMART GRID (Demand Response) function, you need a separate contract with
your electric utility company.
In addition, to use the Smart Grid (Demand Response) function, you must register for the
service with your electric company. The company must have an EMS (Energy Management
System) that supports SEP (Smart Energy prole).
Using the SMART GRID (Demand Response) Function
This feature monitors energy prices and demand information from your utility company
and sends notications to the refrigerator to run high energy consuming tasks during off-
peak times when electricity costs and demand are lower.
If the refrigerator receives a control signal from the utility company, the refrigerator
will display the DAL ~ TALR levels on the refrigerator display and control the power
consumption according to the level.
[Exception condition] The DAL and TALR control signals from a utility company work as
long as product performance is maintained.
If the refrigerator receives the SMART GRID (Demand Response) signal ( DAL or TALR),
the refrigerator will operate in Delay Appliance Load (DAL) or Temporary Appliance Load
Reduction (TALR) mode.
• Delay Appliance Load (DAL): The refrigerator responds to a DAL signal by providing
a moderate load reduction for the duration of the delay period. This function controls
functions that consume a lot of energy such as adjusting the Cooling system, running
the defrost cycle, and making ice.
- When the refrigerator operates in DAL mode, " L3 " is displayed on the refrigerator
display.
- DAL mode is automatically deactivated after it lasts for the amount of time stipulated
by the DAL signal (max. 4.5 hours) or when the Peak Demand Off key is pressed.
• Temporary Appliance Load Reduction (TALR): The refrigerator responds to a TALR signal
by aggressively reducing the load for a short time period. This function reduces energy
consumption by stopping the compressor and controlling the functions that consume a
lot of energy such as the defrost cycle and making ice.
- When the refrigerator operates in TALR mode, " L4 " is displayed on the refrigerator
display.
- TALR mode is automatically deactivated after it lasts for the received duration (max.
15 minutes), or when the Peak Demand Off key is pressed. The mode is immediately
deactivated and the refrigerator returns to the normal state when the door is opened
or closed, or the dispenser is used.
English 55
To check the MAC address
General type
1. In this mode, the MAC address appears
on the temperature panel (on both the
freezer and the fridge sections of the
panel) sequentially for 1 minute.
Press and hold both Freezer and Fridge
for 6 seconds. The temperature panel
blinks. Then, press Freezer again to
display the MAC address. The fridge
beeps.
2. For example, if the MAC address is "11-
22-33-44-55-66", the temperature panel
displays the address for 1 minute in this
sequence: "-- / --" "11 / 22" "33 /
44" "55 / 66" "-- / --".
After 1 minute, the MAC address
disappears and the temperature panel
returns to the normal state.
NOTE
The temperature panel displays "-- / --"
for an unknown MAC address or if a Wi-Fi
connection is not established or is lost.
Family Hub type
• Tap Settings > About Family Hub > Wi-Fi
MAC address.
AI Home Hub type
• Tap > General > About device > Status
information > Wi-Fi MAC address.
Peak Demand Off (Override mode)
When you want the refrigerator to ignore the SMART GRID (Demand Response) signal from
the utility company, you can activate Peak Demand Off (Override mode).
When you activate Peak Demand Off (Override mode), the refrigerator ignores the SMART
GRID (Demand Response) signal and is not controlled by the utility company.
You can activate or deactivate this mode from the main panel or on the SmartThings app.
Operations
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Activating and deactivating Peak Demand Off (Override mode)
General type
1. Press and hold Fridge for 3 seconds.
2. A buzzer sounds and the Peak Demand Off (Override mode) icon ( ) turns on.
3. If the refrigerator receives a SMART GRID (Demand Response) signal from the utility
company, ’Or’ is displayed in the fridge temperature display.
4. To deactivate Peak Demand Off (Override mode), press and hold Fridge for 3 seconds.
5. A buzzer sounds and the Peak Demand Off (Override mode) icon ( ) turns off.
Family Hub type
1. Tap the Fridge Manager icon on the Home screen.
2. Open the Fridge Settings menu at the bottom of the screen.
3. Open the Demand Response menu.
4. Turn the Peak Demand Off (Override mode) on or off. Drag the button to activate or
deactivate “Demand Off”.
AI Home Hub type
1. Tap on the Home screen.
2. Open the Refrigerator menu at the left side of the screen.
3. Turn the Demand Response on or off.
NOTE
Alternatively, you can activate or deactivate Peak Demand Off (Override mode) using the
SmartThings app and the Energy Management function.
English 57
Using the Energy Management Function
The Energy Management function enables you to control and monitor your Energy
Management refrigerator using the SmartThings app for your convenience.
NOTE
• To use the Energy Management refrigerator functions, you have to install the
corresponding app rst.
1. Operational Status
- You can check the DR and Peak Demand status.
2. Energy Consumption Reporting
- Shows the accumulated power consumption. Power consumption data is updated
every 10 minutes.
NOTE
The energy consumption report may differ from the power consumption specications of
the product depending on the operating environment and the stored food.
3. Delay Defrost Capability
- The Delay Defrost Capability function saves energy by delaying the defrost
operation to a time specied by the user. You can congure the time. and this
function will save energy during the specied period in a 24 hour cycle. If the time
is not set, the function works with the default time settings. The default time settings
are below:
- 6 am to 10 am: 1st. November ~ 30th. April
- 3 pm to 7 pm: 1st. May ~ 31th. October
To change the time setting for the Delay Defrost Capability
You can change the time setting for the Delay Defrost Capability on the app.
Provision for Open Access to the Connected Product Requirements
1. SGIP Open Standards (Smart Energy Prole 2.0 - http://www.csep.org/)
- Energy Consumption Reporting
- Demand Response
2. Samsung OPEN API
- Operational Status, User Settings & Messages
- ICE Maker Status: GET /icemaker/status/vs/0
- Door Open Alarm: GET /doors/vs/0
- DR Status: GET /drlc/vs/0
- Delay Defrost Capability
- Set Schedule of the Defrost Delay: POST /defrost/reservation/vs/0?op=add
- Get Schedule of the Defrost Delay : GET /defrost/reservation/vs/0
- Delete Schedule of the Defrost Delay: POST /defrost/reservation/vs/0?op=remove
- Defrost Delay On/OFF: POST /defrost/delay/vs/0
Operations
English58
Special features
Beverage Center
B A
A. Fridge door handle
B. Beverage Center handle
The left refrigerator door has two handles
at the bottom. To use the AutoFill Pitcher
or dispense cold or puried water, press
and hold handle (B), then pull it to open the
Beverage Center.
English 59
Auto Open Door function (applicable models only)
The Auto Open Door function does not apply to the freezer doors.
Touch the sensor near the door handle of
the fridge. The door will open.
• The default setting is Off.
• To turn on the function, refer to the
followings.
- Family Hub type: On the Fridge
Manager app, tap Settings, and then
turn on the Auto Open Door.
- AI Home Hub type: On the Home
screen, tap > Refrigerator > Auto
open door and select On.
NOTE
• If both sensors are touched simultaneously, the door that was touched rst opens, and
then the other door opens within about 2 seconds.
• The door does not close automatically. Close the door manually after use.
• The Auto Open Door will not activate if the freezer door is open.
• The door opening angle depends on the following:
- The level of the oor (left to right, front to back) where the refrigerator is installed.
- The level of the refrigerator.
- The amount of food stored in the door bins.
• If the doors open too wide, the unit is tilted too far forward. If one or both doors do not
open far enough, the unit is tilted too far back. See the Troubleshooting > Auto Open
Door (applicable models only) section on page 90 for the solution.
CAUTION
• The Auto Open Door function may malfunction if you open and close the door
repeatedly.
• Do not push or force stop the door while it is opening automatically. It may cause the
product to malfunction.
- Be cautious not to get hit by the doors when they open automatically.
• If the door resists opening after repeated door opening, wait for about a minute and
then try again. (It may be hard to open the door immediately after closing it due to
air pressure change inside the refrigerator which occurs when you open and close the
door.)
• Accidental touches to the sensor can cause the door to open, verify that it is closed.
Operations
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Voice (applicable models only)
Voice recognition setup
On the SmartThings app, set “Sound” to “Voice”.
Some of voice commands
1 Autoll pitcher detected water overow
2 The refrigerator door has been opened
3 Something went wrong.
4 The mode has been changed
5 Power cool is now in operation
6 Power freeze is now in operation
7 The temperature inside the refrigerator has increased
8 The temperature is now set
NOTE
When you set “Sound” to “Disabled” in your refrigerator, voice recognition will be turned
off accordingly.
English 61
AI Vision Inside (applicable models only)
• The AI Vision Inside does not support food management for the freezer.
• To see the user guide, tap AI Vision Inside > (...) More > Settings > AI Vision Inside user
guide.
• You can manage the food coming in and
out of the fridge using the camera on
the top part of the fridge.
- To use this feature, your refrigerator
must be connected to a network
through SmartThings.
- You must complete the initial setup of
the camera to use it.
• It checks food stored on the fridge
shelves and door bins, or alerts you
about the food that is nearing the
expiration date.
• When you open the fridge door, it is
recommended that you put food in
or out of the fridge after hearing the
recognition beep. Pause for a moment or
move slowly within the camera range.
- If you put several foods in the fridge
at once, they will be registered
as one food, so please put them
separately.
- When you take out a food, let the
same side exposed to the camera as
when you put it, and it must not be
covered by more than 65%.
CAUTION
Do not get close to the camera. Otherwise,
you will be photographed of your body.
• If you do not wish to use the AI Vision
Inside feature, turn off the AI Vision
camera on the AI Vision Inside app's
settings or cover the AI Vision camera
with a sticker.
Operations
English62
NOTE
• If the fridge lights are turned off or the surroundings are dark, its recognition rate may
be lower.
• Ensure that the characteristics of an incoming item such as food are clearly visible (so
clearly distinguished from other items), which can improve the accuracy of incoming/
outgoing matching.
• Food in storage containers can be written in large and bold letters to help with
incoming/outgoing matching.
Water pitcher (AutoFill Pitcher) (applicable models only)
Cold, puried water is always ready in the AutoFill Pitcher . You can put tea or fruits in the
infuser to enjoy the various infused water you like.
01
02
03
04
01 Lid
02 Infuser holder
03 Infuser
04 Body
To ll the Water pitcher
1. Grasp a handle groove of the lid, and
then pull up to open the lid.
2. Put tea leaves or fruit to your taste into
the infuser.
NOTE
If you want to keep the infused water in
its initial concentration, turn the AutoFill
Pitcher function off.
English 63
A B
A. Type A models
B. Type B models
3. Enable the AutoFill Pitcher function on
the main panel (The default setting is
Off). Open the Beverage Center door
(Type A) or the left door of the fridge
(Type B), and then mount the water
pitcher onto the holder. Push it straight
in as shown in the gure.
CAUTION
Make sure the water pitcher ts in the
water pitcher holder.
4. Close the door. The water pitcher will
start to ll with chilled water a short
time later.
A B
A. Type A models
B. Type B models
5. To drink tea, open the Beverage Center
door (Type A) or the left door of the
fridge (Type B), and then detach the
water pitcher. Pull it straight out.
CAUTION
• We recommend consuming fruit infused water within 24 hours. After that, the infused
water can spoil over time.
• You must clean the water pitcher after you have consumed the infused water. Also clean
the water pitcher if you haven't used it for a long time.
A B
A. Type A models
B. Type B models
• To prevent the water pitcher from
tipping over or leaking, make sure the
water pitcher ts in the water pitcher
holder.
Operations
English64
• To prevent the water pitcher from
spilling over or leaking, make sure the
infuser holder is properly inserted.
NOTE
• If the front side (specically marked
area) of the water pitcher has too much
moisture, the water pitcher may not
fully ll. Remove the moisture, and then
try again.
• AutoFill Pitcher function will stop
supplying water to the water pitcher if
the water pitcher does not ll after a
certain amount of time. If this happens,
check if the water line is properly
connected. Remove and reinsert the
water pitcher, and then try again.
A
B
A. Type A models
B. Type B models
NOTE
• Wipe around the water pitcher holder if
the water pitcher overows or leaks.
• Water drops off if the rubber cap is
opened.
• An alert message appears on the main
panel if there is a leak. In case of a leak,
open the rubber cap so that the leaked
water drains. If the alert message does
not disappear after draining, there might
be a system failure. Contact your local
Samsung service center.
English 65
NOTE
• You must clean the water pitcher after you have consumed the infused water. You must
also clean the water pitcher if you have not used it for a long time or left the full pitcher
for more than three days.
• If the infuser is not properly cleaned, the scent of the tea or fruits you previously used
in the infuser may remain. If you are not going to use the infuser, separate it from the
pitcher and store it safely.
• If you have not used the water lter for a long time, pour away the rst two pitchers of
water. Then, clean the water pitcher thoroughly and use it.
Water dispenser (applicable models only)
A B
A. Type A models
B. Type B models
To dispense chilled water, open the
Beverage Center and press the dispenser
lever.
NOTE
• The dispenser will stop dispensing if you keep pushing the dispenser lever for about
1 minute. To dispense more water, release and push the lever again.
• Make sure the glass is in line with the dispenser to prevent the dispensed water from
spilling out.
• If you do not use the water dispenser for 2-3 days, the dispensed water may have an
abnormal smell or taste. This is not a system failure. Discard the rst 1-2 glasses of
water.
Water clouding
Water supplied to the refrigerator ows through a core alkaline lter. During this ltering
process, the water pressure of the water increases and the water becomes saturated with
oxygen and nitrogen. This causes the water to look misty or cloudy temporarily when
dispensed. This is normal and the water will look clear after a few seconds.
Operations
English66
Auto ice maker (applicable models only)
The refrigerator has a built-in ice maker that automatically dispenses ice. The type of ice
maker may vary depending on the model.
• The overall design and/or accessories may differ with the model.
A
C
B
A. Auto Dual Ice Maker (Cubed Ice and
Ice Bites)
B. Auto Dual Ice Maker (Cubed Ice and
Sphere Ice)
C. Auto Single Ice Maker (Cubed Ice)
WARNING
Choking hazard: Ice may cause choking in
small children.
CAUTION
After using the ice scoop, do not leave it in
the ice bucket.
Ice making
After you have installed your refrigerator and plugged it in, follow these instructions to
ensure proper ice making and to keep the ice bucket full of ice.
For rst-time use
• Let the ice maker make ice for 1-2 days.
• Discard the rst 1-2 buckets of ice to remove impurities in the water supply system.
English 67
Using the Auto Dual Ice Maker (Cubed Ice and Sphere Ice)
A B
C
A. Cubed Ice
B. Sphere Ice
C. Sphere Ice maker pad
NOTE
• Empty the ice bucket regularly.
- Newly produced ice may clump with old ice, and old ice may stick to the ice bucket.
• The size, shape, and transparency of the ice may vary depending on the water pressure
and the usage condition (such as ambient temperature, freezer temperature, and
frequency of the door opening).
• You may hear a sound when the ice drops into the ice bucket.
• Hold the ice bucket with both hands when you remove it from the freezer to prevent
dropping it.
Operations
English68
REAR
• Make sure to put the sphere ice maker
pad in the right direction, and do not put
it in the ice bucket under the cubed ice
maker.
- The ice maker may stop making
sphere ice if you remove the sphere
ice maker pad from the ice bucket or
if it is inserted in the wrong direction.
- Place the side with the letter 'Rear' on
the pad and ice bucket in the same
direction.
• Ice accumulating on one side of the tray
is normal. Arrange the ice evenly in the
tray to store more ice.
English 69
• Take caution when removing the ice
bucket, the ice cubes may pour down
from the tilt.
• When reinserting the ice bucket, remove
any ice lump that are left over in the
tray.
CAUTION
• Leaving the water line disconnected may cause the water valve to produce a buzzing
sound over time. If this is the case, make sure to turn the ice making function off.
• If the ice making chime rings repeatedly, contact the waterline installer or a local
Samsung service center.
• Do not put food in the ice bucket. The frozen food may damage the ice maker, especially
when you open or close the door.
• When the refrigerator recovers power after a power failure, the ice bucket may
contain a mix of melted and jammed ice cubes, which can prevent the ice maker from
working properly. To prevent this, make sure to empty the ice bucket before using the
refrigerator.
• Do not put ngers or any objects into the ice maker. This can cause physical injury or
property damage.
• Due to sublimation, ice stored in the freezer for a long time gets smaller and then forms
large ice chunks. Therefore, if it will be a long time before you use ice, turn the ice
maker off.
• Use the new hose-sets supplied with the appliance only. Do not re-use an old hose set.
• Frequent opening and closing of the freezer affects the amount of ice production.
The ice maker cover is designed to wrap
up the ice bucket when the freezer door is
opened. Improper insertion as shown in the
gure may cause the door not to be closed
properly.
* Auto Dual Ice Maker (Cubed Ice and Ice
Bites) models only.
Operations
English70
If the cover breaks away from its correct
course, lift up the cover and insert it again
properly. See the gure.
* Auto Dual Ice Maker (Cubed Ice and Ice
Bites) models only.
Diagnosis
• The overall design and/or accessories
may differ with the model.
• If ice does not dispense, rst check the
status of ice maker using the Test button
on the bottom of the ice maker.
• Press and hold the Test button on the
bottom of the ice maker for more than
2 seconds. You will hear a chime (ding-
dong) when you press the button. You
will hear another chime if the ice maker
is operating properly.
FlexZone divider
The FlexZone is a full-width drawer with
adjustable temperature control.
The FlexZone can be used for large party
trays, deli items, pizza, beverages, or
miscellaneous items.
CAUTION
• Do not use the FlexZone to store most
kinds of fruit or leafy vegetables. These
food items may suffer coldtemperature
damage.
• Do not store glass bottles in the
FlexZone in Beverage mode. They may
break and cause physical injury
English 71
Maintenance
Handling and care
Ice bucket (applicable models only)
If you do not dispense ice for an extended period, ice may form clumps inside the bucket.
If this happens, remove and empty the ice bucket.
CAUTION
• To prevent injury, make sure to clean up any ice or water that has fallen on the oor.
• To prevent accidents or injury, do not let children play with the water dispenser or the
ice maker.
• Use only the provided ice bucket. Third-party ice buckets may cause a system failure.
NOTE
• The water pressure required for ice making is between 30-125 psi (206-861 kPa).
• Noise from the ice maker as it produces ice during the ice making process is normal.
Where to keep the scoop
Auto Dual Ice Maker (Cubed Ice and Ice Bites)
Keep the scoop inside the scoop tray.
CAUTION
Do not put the scoop inside the ice bucket.
Auto Dual Ice Maker (Cubed Ice and Sphere Ice)
Ice Scoop
Keep the scoop vertically inside the ice
bucket.
Maintenance
English72
Auto Single Ice Maker (Cubed Ice)
Keep the scoop vertically inside the ice
bucket.
AutoFill Pitcher (applicable models only)
1. Grasp a handle groove of the lid, and
then pull up to remove.
2. Grasp both sides of the infuser holder,
and then lift to remove.
English 73
3. While slightly twisting the infuser, pull
it out of the sealed mouth.
4. Clean the infuser with neutral agents
and running water. Rinse and dry well.
5. Reassemble the AutoFill Pitcher in the
reverse order of disassembly.
CAUTION
The water pitcher and lid are not
microwave safe and can melt or deform
if exposed to heat (including hot water).
It is dishwasher safe in cycles with water
temperatures below 158 °F (70 °C). Do
not use in dishwasher cycle over 158 °F
(70 °C), and do not stack dishes or cups
on the pitcher when using dishwasher.
Please hand wash in cool or warm water as
needed.
Maintenance
English74
Fridge shelves
The appearance of the shelves differs by model.
Top shelf
1. Lift the rear side of the shelf with one
hand, and then pull it out.
2. Tilt the shelf vertically as shown in the
gure.
3. Carefully pull out the shelf as shown in
the gure.
English 75
Quick Space shelf *
• To remove a shelf, fully open the
corresponding door. Hold the front of
the shelf, and then gently lift up and pull
out.
NOTE
Do not lift up the shelf fully when
removing or reinserting the shelf. The rear
wall of the fridge room can be dented.
• To reinsert, hold the shelf at an angle
so the front is higher than the back, and
then insert the top hook into the top
shelf notch. Then, lower the shelf and
insert the bottom shelf hook into the
bottom shelf notch.
CAUTION
• The tempered glass shelves are heavy.
Use caution when removing them.
• The shelf must be inserted correctly. Do
not insert upside down.
• Glass containers may scratch the surface
of glass shelves.
Maintenance
English76
Vegetable shelf
NOTE
You must remove the Quick Space shelf before removing the Vegetable shelf.
1. Pull the shelf out.
2. Press the front of the shelf to lift the
rear side of it.
3. Hold the rear side of the shelf and tilt it
vertically.
4. Carefully pull out the shelf as shown in
the gure.
English 77
Door bins
• To remove the door bin, hold the front
sides of the bin, and then gently lift up
to remove.
• To reinsert, insert the door bin slightly
above its nal location making sure that
the back of the bin is against the door.
Hold the rear of the door bin with both
hands, and then press down so that it
ts snugly.
CAUTION
• Do not remove a bin that is lled with
food. Empty the bin beforehand.
• Use caution when opening the door if
the bottom bin contains larger bottles,
which may fall over.
• Do not allow children to play with the
bins. Sharp corners of the bin may cause
injury.
Crisper+ / Fridge Drawers
Gently lift up the front of the drawer and
slide out.
• We recommend that you remove the
door bins before removing the drawer.
This is to prevent damage to the door
bins.
• To reinsert, insert the drawer into the
frame rails and then slide inward.
Maintenance
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FlexZone basket
• To remove, fully open the FlexZone
drawer. Lift up the FlexZone basket, and
then pull out with both hands.
• To reinsert, fully open the FlexZone
drawer. While tilting up the front of the
basket, insert the rear of the basket into
the rail assembly. Lower the front until
the basket is in place.
• If the divider lock does not function,
wipe the bars to remove moisture on
them.
Freezer baskets
Upper basket
• To remove, fully slide open the freezer
drawer. Push the upper basket to the
end, and then pull up to remove.
• To reinsert, align the front wheels of the
upper basket with the end of the lower
basket. Slide the upper basket to the
front.
Lower basket
• To remove, rst remove the upper
basket. Then, tilt up the front of the
lower basket to pull out.
• To reinsert, put the basket onto the rail
assembly rear side rst.
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CAUTION
• Do not twist the basket when removing or reinserting the basket. The basket can be
scratched.
• To prevent physical injury, property damage, or suffocation, keep children away from
freezer baskets that have been removed.
• Do not remove the divider.
• Put the wheels of the upper basket on the end of the rails of the lower basket. Then,
slide the upper basket all the way to the front. Otherwise, the drawer will not open or
close properly, which will cause frost to build up.
Cleaning
Interior and exterior
WARNING
• Do not use benzene, thinner, vinegar, liquid bleach, baking soda, citric, salt mixtures
or home/car detergent such as Clorox™ for cleaning purposes. They may damage the
surface of the refrigerator and cause a re.
• Do not spray water onto the refrigerator. This may cause electric shock.
Regularly use a dry cloth to remove all foreign substances such as dust or water from the
power plug terminals and contact points.
1. Unplug the power cord.
2. Use a moistened, soft, lint-free cloth or paper towel to clean the refrigerator’s interior
and exterior.
3. When done, use a dry cloth or paper towel to dry well.
4. Plug in the power cord.
Dispenser nozzle (applicable models only)
A
1. Hold the end of the dispenser nozzle (A).
2. While turning the dispenser nozzle (A)
left, pull it down to remove it from the
dispenser.
Maintenance
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3. Clean the dispenser nozzle thoroughly,
and then assemble it back.
CAUTION
• Fully insert the dispenser nozzle, so it is
back to its original position.
• Do not use a sponge with rough textures
for cleaning the dispenser nozzle.
Rubber seals
If the rubber seals of a door become dirty, the door may not close properly and reducing
refrigerator performance and efciency. Use a mild detergent and damp cloth to clean the
rubber seals. Then, dry well with a cloth.
Rear panel
To keep cords and exposed parts of the
rear panel free of dirt, vacuum the panel
once or twice a year.
CAUTION
Do not remove the rear panel cover. Electric shock may occur.
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Replacement
Water lter
WARNING
• Use only Samsung brand replacement water lter.
- Genuine Samsung replacement lters are equipped with a QR code for verication.
- Always ensure the lter’s authenticity by scanning the QR code.
• Third Party or counterfeit lters may be subject to cracking/leaking that could lead to
property damage.
• Samsung is not responsible for any damage that may occur from use of third-party or
counterfeit water lters.
NOTE
When the water lter is removed, water will not be supplied and therefore the ice maker
and dispenser will not operate.
The Filter Reset indicator ( ) turns red to let you know it is time to replace the water
lter. Before replacing the lter, make sure the water supply line is shut off.
1. Shut off the water supply line.
2. Open the lter cartridge cover.
3. Turn the knob of the lter cartridge
counter clockwise 90 degrees (
1
/ 4 turn).
The lter cartridge unlocks.
Maintenance
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4. Pull out to remove the cartridge.
- If the water lter is severely
contaminated, the cartridge may not
be easy to remove. If that is the case,
use force to remove the cartridge.
- To prevent water leaks from the lter
opening, pull the cartridge straight
out while removing it.
5. Insert a new lter cartridge. Use only
Samsung-provided or approved lters.
6. Turn the cartridge knob clockwise to
lock into place.
7. Close the lter cartridge cover.
8. Press and hold Filter Reset on the main
panel for 3 seconds to reset the life
cycle detector. The Filter Reset indicator
( ) turns off.
9. When you are done replacing the lter,
open the water valve and run water
through the dispenser for about 7
minutes. This is to remove impurities
and air from the water line.
NOTE
• A newly installed lter may cause the water dispenser to spurt water briey. This is
because air has entered the waterline.
• The replacement process may cause the water dispenser to drip for a short period of
time. If it drips, simply wipe up any water on the oor with a dry towel.
• After replacing the lter, the ice may appear misshapen or opaque because of the air
that entered the water line during lter replacement.
Reverse osmosis water ltration system
The water pressure of the water supply system to a reverse osmosis water ltration
system must be between 30-125 psi (206-861 kPa).
The water pressure of the reverse osmosis water ltration system to the refrigerator’s
cold water line must be at least 30 psi (206 kPa). If the water pressure is below these
specications:
• Check if the sediment lter in the reverse osmosis system is blocked. Replace the lter
if necessary.
• Rell the water tank in the reverse osmosis system with water.
For more information or servicing, contact a licensed plumbing professional.
Ordering a new lter
To purchase a new water lter, contact a local Samsung service center or visit www.
samsung.com/us on the web.
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LED Lamps
To replace the lamps of the refrigerator, contact a local Samsung service center.
WARNING
• The lamps are not user-serviceable. Do not attempt to replace a lamp yourself. This can
cause electric shock.
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Troubleshooting
Before calling for service, review the symptoms and recommended solutions below. If
none of the suggested solutions resolve your problem, please visit our website at www.
samsung.com or call Samsung Customer Care at 1-800-SAMSUNG (726-7864). Note that
you will be charged for any service visits in which no defects were found.
General
Temperature
Symptom Possible causes Solution
Fridge/freezer does
not operate.
Fridge/freezer
temperature is warm.
• Power cord is not plugged
in properly.
• Properly plug in the power
cord.
• Temperature control is not
set correctly.
• Set the temperature lower.
• Refrigerator is located near
a heat source or direct
sunlight.
• Keep the refrigerator away
from direct sunlight or a
heat source.
• Not enough clearance
between refrigerator and
nearby walls or cabinets.
• Make sure there is a gap of
at least 2.5 inches (5 cm)
between the refrigerator
back and sides and any
nearby walls or cabinets.
• The refrigerator is
overloaded. Food is
blocking the refrigerator
vents.
• Do not overload the
refrigerator. Do not allow
food to block vents.
Fridge/freezer is
over-cooling.
• Temperature control is not
set correctly.
• Set the temperature higher.
Interior wall is hot.
• Refrigerator has heat-proof
piping in the interior wall.
• To prevent condensation
from forming, the
refrigerator has heat-proof
piping in the front corners.
If the ambient temperature
rises, this equipment may
not work effectively. This is
not a system failure.
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Odors
Symptom Possible causes Solution
Refrigerator has
odors.
• Spoiled food.
• Clean the refrigerator and
remove any spoiled food.
• Food with strong odors.
• Make sure strong smelling
food is wrapped airtight.
Frost
Symptom Possible causes Solution
Frost around the
vents.
• Food is blocking the vents.
• Make sure no food blocks
the refrigerator vents.
Frost on interior
walls.
• Door is not closed properly.
• Make sure food does not
block the door. Clean the
door gasket.
Fruits or vegetables
are frozen.
• Fruits or vegetables are
stored in the FlexZone.
• Do not store most kinds of
fruit or vegetables in the
FlexZone.
Condensation
Symptom Possible causes Solution
Condensation forms
on the interior walls.
• If door is left open,
moisture enters the
refrigerator.
• Remove the moisture and
do not leave a door open
for extended periods of
time.
• Food with high moisture
content.
• Make sure food is wrapped
airtight.
Troubleshooting
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Water/ice (dispenser models only)
Symptom Possible causes Solution
Water ow is weaker
than normal.
• Water pressure is too low.
• Make sure the water
pressure is between 30-
125 psi (206-861 kPa)
Ice maker makes a
buzzing sound.
• The ice maker function is
activated, but the water
supply to the refrigerator
has not been connected.
• Turn off the Ice Maker.
Ice maker does not
make ice.
• Ice maker has just been
installed.
• You must wait for 24 hours
for the refrigerator to make
ice.
• Freezer temperature is too
high.
• Set the freezer temperature
below 0 °F (-18 °C) or -4 °F
(-20 °C) in warm ambient
air.
• Ice maker is off. • Turn on the ice maker.
• Ice scoop or holder remains
in the Ice bucket.
• Please keep the ice scoop in
the front holder.
Ice does not dispense.
• Ice may jam if the ice
dispenser is not used for a
long time (approx. 3 weeks).
• If you won't be using the
refrigerator for a long time,
empty the ice bucket and
turn off the ice maker.
• Ice bucket is not properly
inserted.
• Make sure the ice bucket is
properly inserted.
• Water line is not connected
properly or water supply is
not on.
• Check the water installation
conditions.
English 87
Symptom Possible causes Solution
The ice is opaque.
(Sphere Ice models
only)
• Air may have entered
the water line during
installation or lter
replacement.
• Dispense more than 3
gallons (10 liters) of water
through the dispenser.
• The daily production of
sphere ice is set to 6 or 9.
• For clearer ice, set the daily
product of sphere ice to 3.
- You can change the
setting through the
SmartThings app
Water does not
dispense.
• Water line is not connected
properly or water supply is
not on.
• Check the water installation
conditions.
• A third-party water lter
was installed.
• Use only Samsung-provided
or approved lters.
• Unapproved lters may
leak and damage the
refrigerator.
General type
• The " Replace water lter"
message appears on the
main panel.
Family Hub, AI Home Hub type
• The water lter indicator
turns on red.
General type
• Replace the water lter.
Then, on the main panel, go
to More Options, and then
run Filter Reset.
Family Hub type
• Replace the water lter.
After replacing, reset the
lter in Fridge Manager
> Fridge Settings > Water
Filter.
AI Home Hub type
• Replace the water lter.
After replacing, reset the
lter in Product care >
Water Filter.
Troubleshooting
English88
Water/ice (applicable models only)
Symptom Possible causes / solution
Ice is not being made.
• Ice is made approximately 24 hours after the installation.
• If the ice maker is off, it will not make ice even if the water
line is properly connected. Make sure the ice maker is turned
on.
• If too much ice is stacked at the rear of the bucket, the
refrigerator may recognize that the ice bucket is full and stop
making ice. Gently shake the bucket to level the stacked ice.
Unusual noise is
heard.
• You may hear a sound for about 5 to 15 seconds when water
is supplied to the ice maker. This is not a defect.
• A loud noise may be heard when ice drops into the ice
bucket.
Floating particles
appear as ice melts.
• When water freezes, minerals such as magnesium and
calcium can form white crystals. These may appear as
oating particles as ice melts.
Water/ice (Sphere Ice models only)
Symptom Possible causes / solution
Ice is not being made.
• Ice is made approximately 24 hours after the installation.
• If the doors are open frequently, the freezer temperature
may rise, slowing the ice-making process.
• Make sure to check the front and back sides of the pad in
the sphere ice maker’s ice bucket and place it in the correct
direction.
- If the pad is removed or not placed correctly, ice may not
be made.
The ice shape looks
unusual.
• If the refrigerator was just installed, the water lter
was replaced, or power was off for a while because of a
power outage, the ice may have bubbles inside or appear
misshapen.
• The shape and size of the ice may vary depending on the
water pressure and usage conditions.
• The transparency of the ice may vary depending on usage
conditions such as door openings, storage volume, ambient
temperature, and temperature settings.
• When the refrigerator is rst installed, the water lter is
replaced, or under various usage conditions, irregularly
shaped ice, like the following examples, may be produced.
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Symptom Possible causes / solution
Floating particles
appear as ice melts.
• When water freezes, minerals such as magnesium and
calcium can form white crystals. These may appear as
oating particles as ice melts.
AutoFill Pitcher
Symptom Possible causes / solution
Water is not being
lled.
• Make sure the AutoFill Pitcher function is turned on.
• If condensation forms on the surface of the pitcher, water
may not be lled automatically. Wipe the moisture on the
surface of the pitcher and try again.
Water overows.
• Before opening the rubber cap at the bottom of the pitcher
holder, place a bowl or towel underneath to catch any water.
• Make sure the pitcher’s lid is properly closed. If not, water
may leak.
Troubleshooting
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Auto Open Door (applicable models only)
Symptom Possible causes Solution
The fridge
doors do not
open wide
enough.
Both doors
• The rear sides of the
refrigerator are low.
• Raise the rear sides
of the refrigerator to
level it. *
Left door
• The rear-right side
of the refrigerator is
low.
• Raise the rear-
right side of the
refrigerator to level
it. *
Right door
• The rear-left side of
the refrigerator is
low.
• Raise the rear-
left side of the
refrigerator to level
it. *
Troubleshooting
English92
Do you hear abnormal sounds from the refrigerator?
Before calling for service, review the information below. If you still have questions about
sounds your refrigerator is making, please call Samsung Customer Care at 1-800-SAMSUNG
(726-7864). Note that you will be charged for any service visits related to normal
operating sounds in which no defects were found.
These sounds are normal.
• When starting or ending an operation, the refrigerator may make sounds similar to a
car engine ignition. As the operation stabilizes, the sounds will decrease.
Clicking!
or Chirping!
Buzzing!
• While the fan is operating, these sounds may occur. When the refrigerator reaches the
set temperature, the fan sound will stop.
SSSRRR!
Whir!
English 93
• During a defrost cycle, water may drip on the defrost heater, causing sizzling sounds.
HiSS!
• As the refrigerator cools or freezes, refrigerant gas moves through sealed pipes, causing
bubbling sounds.
Bubbling!
• As the refrigerator temperature increases or decreases, plastic parts contract and
expand, creating knocking noises. These noises occur during the defrosting cycle or
when electronic parts are working.
Cracking!
• For ice maker models: When the water valve opens to ll the ice maker, you may hear a
buzzing sound.
• Due to pressure equalizing when you open and close the refrigerator door, you may
hear a whooshing sound.
Troubleshooting
English94
SmartThings
Symptom Action
Could not nd
"SmartThings" in the
app market.
• The supporting software version of the SmartThings app is
subject to change according to the OS supporting policy the
manufacturer provides. In addition, as for the SmartThings
app or the functions that the app supports, the new
application update policy on the existing OS version can be
suspended due to usability or security reasons.
The SmartThings app
fails to operate.
• The SmartThings app is available for applicable models only.
• The old Samsung Smart Refrigerator app cannot connect with
Samsung Smart Home models.
The SmartThings
app is installed but is
not connected to my
refrigerator.
• You must log into your Samsung account to use the app.
• Make sure that your router is operating normally.
• If the Wi-Fi icon on the refrigerator’s display is off, this
indicates that no network connection has been established
yet. In this case, use the SmartThings app to connect and
register your refrigerator to the access point (AP) of your
house.
Could not log into the
app.
• You must log into your Samsung account to use the app.
• If you don’t have a Samsung account, follow the app’s
onscreen instructions to create one.
An error message
appears when I
try to register my
refrigerator.
• Easy Connection may fail due to the distance from your
access point (AP) or electrical interference from the
surrounding environment. Wait a moment and try again.
The SmartThings
app is successfully
connected to my
refrigerator but does
not run.
• Exit and restart the SmartThings app, or disconnect and
reconnect the router.
• Power off the refrigerator, and then power it on again after
1 minute.
The Wi-Fi icon is
blinking. ( )
(General type models
only)
• Connect your refrigerator with the SmartThings app before
use. When the connection is made successfully, the indicator
stops blinking.
- If you fail to make connection or don’t want to use the
app, press and hold the Door Alarm button for 10 seconds.
The indicator stops blinking with " O FF " shown on the
temperature display.
English 95
LCD
(Applicable to Family Hub type only)
Symptom Action
Cannot connect to
my TV.
• Check if your TV supports the “ TV to Mobile ” function.
- You may nd your model name on the label attached to
your TV's back or on your TV's Settings menu.
- Search for your model on Samsung website and check the
specications section to see if your model supports the
function.
- 2015-2016 : (J/K models) : JU6400/KU6400 series or
above
- 2017 : Q6FM or above, MU6400 or above, LS003(frame)
- 2018 : Q6FN or above, NU7400 or above, LS03N(frame)
- 2019 : Q60R or above, LS03R(frame), LS01R(serif),
LS05R(sero. Korea only)
- Models released in 2020 and after: Q70 series or above,
LS01 series (serif), LS03 series (frame, except 32” models),
LS05 series (sero).
• Network connections may suffer temporary interruptions.
Turn your TV off, and then try again.
The inner view
picture looks bulged
out or incomplete.
• The edges of the inner view may look bulged out. The
bulging is caused by the convex lens of the camera.
• The inner view may be incomplete due to the blind spots
on the left and right corners or screened depending on the
layout of food items. Make sure to place food items in the
front center.
The displayed
measurement on the
Fridge Manager is not
correct.
(Also applicable to AI
Home Hub type)
• The displayed conditions may differ from the actual
temperature and humidity.
Troubleshooting
English96
Smart Grid (applicable models only)
Symptom Action
What Do I Need
to use the Energy
Management and
Smart Grid functions?
To use the Smart Grid (Demand Response) and Energy
Management functions on your refrigerator, you need the
following:
Devices
• A wireless access point (router)
• A Samsung Energy Management-supported refrigerator
• A smartphone
Registration
• Connect your refrigerator to your home Wi-Fi network.
• Register for the EMS service with your electric company.
Your electric company must have an EMS (Energy
Management System) supporting SEP (Smart Energy prole).
App
• Download the SmartThings app from the Google Play Store,
Apple App Store, or Samsung Galaxy Apps.
• Install and run the SmartThings app on your smartphone.
Why isn’t the Energy
Management function
working normally?
• Make sure that your home router is operating normally with
proper Internet service and connection.
• Make sure that the refrigerator is connected to the AP
(router).
Checkpoints
• Connect your smartphone to the router (AP, Access Point),
and then check if you can browse the Internet on the
smartphone.
Why isn’t the Delay
Defrost Capability
working normally?
• Make sure that your home router is operating normally with
proper Internet service and connection.
English 97
LIMITED WARRANTY (U.S.A.)
SAMSUNG REFRIGERATOR
LIMITED WARRANTY TO ORIGINAL CONSUMER PURCHASER WITH PROOF OF
PURCHASE
This SAMSUNG brand product, as supplied and distributed by Samsung Electronics
America, Inc. (SAMSUNG) and delivered new, in the original carton to the original consumer
purchaser, is warranted by SAMSUNG against manufacturing defects in materials or
workmanship for the limited warranty periods, starting on the date of delivery to the
original consumer purchaser:
One (1) year parts and labor
Five (5) years parts and labor on Sealed Refrigeration System Only (Compressor,
Evaporator, Condenser, Drier, and Connecting Tubing)
Ten (10) years part and Five (5) years labor on Digital Inverter Compressor Only
This limited warranty is valid only on products purchased and used in the United States
that have been installed, operated, and maintained according to the instructions attached
to or furnished with the product. To receive warranty service, the purchaser must contact
SAMSUNG at the address or phone number provided below for problem determination and
service procedures. Warranty service can only be performed by a SAMSUNG authorized
service center. The original dated bill of sale and/or proof of delivery must be presented
upon request as proof of purchase to SAMSUNG or SAMSUNG's authorized service center to
receive warranty service.
SAMSUNG will provide in-home service within the contiguous United States during the
warranty period at no charge, subject to availability of SAMSUNG authorized servicers
within the customer’s geographic area. If in-home service is not available, SAMSUNG may
elect, at its option, to provide transportation of the product to and from an authorized
service center. If the product is located in an area where service by a SAMSUNG authorized
servicer is not available, you may be responsible for a trip charge or required to bring the
product to a SAMSUNG authorized service center for service.
To receive in-home service, product must be unobstructed and accessible to the service
agent.
During the applicable warranty period, a product will be repaired, replaced, or the purchase
price refunded, at the sole option of SAMSUNG. SAMSUNG may use new or reconditioned
parts in repairing a product, or replace the product with a new or reconditioned product.
Replacement parts and products are warranted for the remaining portion of the original
product’s warranty or ninety (90) days, whichever is longer. All replaced parts and products
are the property of SAMSUNG and you must return them to SAMSUNG.
LIMITED WARRANTY (U.S.A.)
English98
This limited warranty covers manufacturing defects in materials or workmanship
encountered in normal household, noncommercial use of this product and shall not
cover the following: damage that occurs in shipment, delivery, installation, and uses for
which this product was not intended; damage caused by unauthorized modication or
alteration of the product; product where the original factory serial numbers have been
removed, defaced, changed in any way, or cannot be readily determined; cosmetic damage
including scratches, dents, chips, and other damage to the product’s nishes; damage
caused by abuse, misuse, pest infestations, accident, re, oods, or other acts of nature or
God; damage caused by use of equipment, utilities, services, parts, supplies, accessories,
applications, installations, repairs, external wiring or connectors not supplied or authorized
by SAMSUNG; damage caused by incorrect electrical line current, voltage, uctuations
and surges; damage caused by failure to operate and maintain the product according
to instructions; in-home instruction on how to use your product; and service to correct
installation not in accordance with electrical or plumbing codes or correction of household
electrical or plumbing (i.e., house wiring, fuses, or water inlet hoses). The cost of repair or
replacement under these excluded circumstances shall be the customer’s responsibility.
Visits by an authorized servicer to explain product functions, maintenance or installation
are not covered by this limited warranty. Please contact SAMSUNG at the number below
for assistance with any of these issues.
EXCLUSION OF IMPLIED WARRANTIES
IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST
PERIOD ALLOWED BY LAW. Some states do not allow limitations on how long an implied
warranty lasts, so the above limitations or exclusions may not apply to you. This warranty
gives you specic rights, and you may also have other rights, which vary from state to
state.
English 99
LIMITATION OF REMEDIES
YOUR SOLE AND EXCLUSIVE REMEDY IS PRODUCT REPAIR, PRODUCT REPLACEMENT,
OR REFUND OF THE PURCHASE PRICE AT SAMSUNG’S OPTION, AS PROVIDED IN THIS
LIMITED WARRANTY. SAMSUNG SHALL NOT BE LIABLE FOR SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO TIME AWAY FROM WORK,
HOTELS AND/OR RESTAURANT MEALS, REMODELING EXPENSES, LOSS OF REVENUE OR
PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS REGARDLESS OF THE LEGAL
THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES. Some states do not allow exclusion or limitation of
incidental or consequential damages, so the above limitations or exclusions may not apply
to you. This warranty gives you specic rights, and you may also have other rights, which
vary from state to state.
SAMSUNG does not warrant uninterrupted or error-free operation of the product. No
warranty or guarantee given by any other person, rm, or corporation with respect to this
product shall be binding on SAMSUNG.
To obtain warranty service, please contact SAMSUNG at:
Samsung Electronics America, Inc.
700 Sylvan Avenue,
Englewood Cliffs, NJ 07632
1-800-SAMSUNG (726-7864)
www.samsung.com/support
English100
Warranty Information (CANADA)
If your refrigerator needs service
Do not hesitate to call any Samsung Authorized Service Center nearby giving them your
name, address and telephone number if your product is not functioning properly.
Limited Warranty for Original Purchaser
This Samsung product is warranted by Samsung Electronics Canada Inc. (hereafter referred
to as SECA) against manufacturing defects in material or workmanship for the following
periods:
Labor: 1 year (in-home)
Parts: 1 year
Inverter Compressor: 10 years (Part only)
SECA further warrants that if this product fails to operate properly within the specied
warranty period and the failure is due to improper workmanship or defective material,
SECA will repair or replace the product at its option. In-home service is not available in all
areas. Contact us to nd out if in-home service is currently available in your area by using
the contact information at the back of this warranty.
All warranty repairs or part replacements must be performed by a SECA Authorized Service
Center. (To nd the nearest SECA Service Center, call 1-800-SAMSUNG (7267864) or visit
our web site at www.samsung.com/ca)
Obligation to the Original Owner
The original dated sales receipt must be retained by the customer and is the only
acceptable proof of purchase. It must be presented to a SECA Authorized Service Center
at the time service is requested before warranty services are rendered. On all carry-in
models, transportation to and from the Authorized Service Center is the responsibility of
the customer.
English 101
Exclusions of the Warranty
This warranty does not cover damage due to accident, re, ood, and/or other Acts of God,
misuse, incorrect line voltage, improper installation, improper or unauthorized repairs,
commercial use, or damage that occurs during shipping. Customer adjustments which are
explained in this owners manual are not covered under the terms of this warranty. This
warranty will automatically be voided for any unit found with a missing or altered serial
number. This warranty is valid only on products purchased and used in Canada.
SAMSUNG CUSTOMER CARE CENTER
Samsung Electronics Canada Inc.
2050 Derry Road West
Mississauga, Ontario L5N 0B9
Canada
1-800-Samsung (726-7864)
www.samsung.com/support
NOTICE TO QUEBEC CONSUMERS – Warranty of Availability of
Replacement Parts, Repair Services, and Maintenance and Repair
Information
Replacement Parts
Although Samsung Canada will use reasonable efforts to make replacement parts available
to customers (subject to availability and applicable lead times), Samsung Canada does not
guarantee the availability of replacement parts within the meaning of the warranty of
availability set out in sections 39 (paragraph 3), 39.1 and 39.2 of the Quebec Consumer
Protection Act.
To purchase replacement parts and tools for self-repair, please visit:
samsung.com/ca/support/buy-certied-parts
Repair Services
Although Samsung Canada offers repair services for Samsung products through Samsung
Authorized Service Centers located in most major urban centers (dened as a city in
Canada with a population equal or greater than 50,000) across Canada, Samsung Canada
does not guarantee the availability of any repair services within the meaning of the
warranty of availability set out in sections 39 (paragraph 3), 39.1 and 39.2 of the Quebec
Consumer Protection Act in all locations, cities, or regions in Quebec.
To nd your nearest Samsung Authorized Service Center, please visit:
samsung.com/ca/support/service-center
Warranty Information (CANADA)
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Information for Maintenance or Repair
Although Samsung Canada provides information on the maintenance and/or repair of
goods for select Samsung products (please visit samsung.com/ca/support/self-repair for
more information), Samsung Canada does not guarantee the availability of information that
is necessary to maintain or repair Samsung products within the meaning of the warranty
of availability set out in sections 39 (paragraph 3), 39.1 and 39.2 of the Quebec Consumer
Protection.
DISCLAIMER OF LIABILITY
Samsung is not liable for any damage or defect determined to be caused by repair by a
non-authorized service provider, self-repair or non-professional repair of the product.
Samsung is not liable for any resulting damage to the product, person, or property, or any
injury or other product safety issue caused by or resulting from any repair, or any attempt
to repair, any diagnosis, maintenance, or modication performed by any person, including,
but not limited to, any of the following: (i) any indirect, incidental, special, or consequential
damages (including but not limited to, damage to or loss of personal or commercial
property, damage to reputation, loss of use, cost of purchase of replacement goods, etc.);
(ii) any loss of data, goodwill, privacy, or prots or loss of business opportunity; and (iii)
any inability to use, or reduced functionality of, the product. Any damage or defect to
product resulting from a repair, or an attempt to repair, the product by any person (other
than a Samsung certied service provider) will not be covered by the warranty. Samsung’s
liability shall be limited to the greatest extent permitted by law.
All text, graphics, user interfaces, visual interfaces, photographs, trademarks, and logos
(collectively, "Content"), including but not limited to the design, structure, selection,
coordination, "look and feel" and arrangement of such Content, contained in this manual is
owned, controlled or licensed by or to Samsung, and is protected by trade dress, copyright,
patent and trademark laws, and various other intellectual property rights and unfair
competition laws.
No part of this manual or the Content may be copied, reproduced, republished, uploaded,
posted, publicly displayed, encoded, translated, transmitted or distributed in any way
(including "mirroring") to anyone, any entity, any other computer, server, Web site or other
medium for publication or distribution or for any commercial purpose, without Samsung’s
express prior written consent.
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Limitation of Liability. WHILE SAMSUNG MAKES ALL REASONABLE EFFORTS TO ENSURE
THAT ALL INFORMATION IN THIS MANUAL IS CORRECT, SAMSUNG DOES NOT ASSUME
ANY RESPONSIBILITY FOR THE ACCURACY OR COMPLETENESS OF ANY INFORMATION
CONTAINED IN THIS MANUAL. SAMSUNG PROVIDES INFORMATION AND MATERIALS
CONTAINED IN THIS MANUAL TO YOU ON AN “AS IS” BASIS WITHOUT WARRANTY OF ANY
KIND, EITHER EXPRESS OR IMPLIED. SAMSUNG SPECIFICALLY DISCLAIMS ANY LIABILITY
FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES
ARISING OUT OF OR IN ANY WAY CONNECTED WITH YOUR ACCESS TO OR USE OF THE
INFORMATION IN THIS MANUAL, INCLUDING BUT NOT LIMITED TO ANY LOSS OR DAMAGE
CAUSED BY YOUR RELIANCE ON INFORMATION OBTAINED THROUGH THIS MANUAL. Some
jurisdictions do not allow exclusion of certain warranties or limitations of liability, so the
above limitations or exclusions may not apply to you. Samsung’s liability in any case shall
be limited to the greatest extent permitted by law.
Samsung reserves the right, at its sole discretion, to change, modify, add or remove
portions of any part of this manual at any time. It is your responsibility to check the
manual periodically for changes. Your use of the manual will mean that you accept and
agree to the terms and conditions set out in this manual. If you do not agree to comply
with the terms and conditions of this manual, in whole or in part, please stop using this
manual immediately.
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Regulatory Notice
FCC Notice
FCC CAUTION:
Any changes or modications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
This appliance contains the transmitter module.
This device complies with Part 15 of FCC Rules. Operation is Subject to the following two
conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received including interference that cause
undesired operation.
For products available in the US and Canadian markets, only channels 1~11 are available.
You cannot select other channels.
FCC STATEMENT:
This equipment has been tested and found to comply within the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur
in a particular installation. If this equipment does cause harmful interference to radio
or television reception, which can be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna
• Increase the separation between the equipment and receiver
• Connect the equipment to an outlet that is on a different circuit than the receiver.
• Consult the dealer or an experienced radio/TV technician for help.
FCC RADIATION EXPOSURE STATEMENT:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment.
This equipment should be installed and operated so there is at least 8 inches (20 cm)
between the radiator and your body. This device and it’s antennas must not be co-located
or operated in conjunction with any other antenna or transmitter except in accordance
with FCC multi-transmitter product procedures.
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FCC Compliance Statement (applicable models only)
Model
RF90F29AEWAA, RF90F29EECRAA, RF90F23AEWAA,
RF90F23EECRAA, RF90F29BECRAA, RF90F23BECRAA
Variant Model
RF90F29AE*, RF90F29AE**, RF90F29EE**, RF90F23AE*,
RF90F23AE**, RF90F23EE**, RF90F29BE**, RF90F23BE**
(The symbol “*” can be any alphanumeric character.)
Responsible Party - U.S.
Contact Information
Samsung Electronics America, Inc.
700 Sylvan Avenue,
Englewood Cliffs, NJ 07632
Phone: 1-800-SAMSUNG (726-7864)
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) This device may not cause harmful interference, and (2) This device
must accept any interference received, including interference that may cause undesired
operation.
IC Notice
This appliance contains the transmitter module.
The term "IC" before the radio certication number only signies that Industry Canada
technical specications were met. Operation is subject to the following two conditions : (1)
this device may not cause interference, and (2) this device must accept any interference,
including interference that may cause undesired operation of the device.
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme á la norme NMB-003 du Canada.
For products available in the US and Canadian markets, only channels 1~11 are available.
You cannot select other channels.
IC RADIATION EXPOSURE STATEMENT:
This equipment complies with IC RSS-102 radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated so there is at
least 8 inches (20 cm) between the radiator and your body. This device and it’s antennas
must not be co-located or operated in conjunction with any other antenna or transmitter
except in accordance with FCC multi-transmitter product procedures.
SAVE THESE INSTRUCTIONS
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Open Source Announcement
Open Source Announcement
(Applicable to general type only. For Family Hub type, refer to the online manual.)
The software included in this product contains open source software.
The following URL http://opensource.samsung.com/opensource/SMART_TP1_0/seq/0 leads
to open source license information as related to this product.
Memo
Scan the QR code* or visit
www.samsung.com/spsn
to view our helpful
How-to Videos and Live Show
s
* Requires reader to be installed on your
smartphone
U.S.A
- Consumer
Electronics
- Mobile Phones
1-800-SAMSUNG (726-7864)
1-844-SAM-PAYS (726-7297)
www.samsung.com/support
CANADA 1-800-Samsung (726-7864)
DA68-04835A-01
