BD-90XKVEADM Hitachi 9kg Front Load Washing Machine with AutoDose

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Below are documents related to this product, you can read online or download:
User Manual Specification
  • BD-90XKVEADM - Specifications Sheet - (English) Download
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BD-90XKVEADM - User Manual

This is the main product document for model BD-90XKVEADM.

The file format is pdf, 48 pages, you can download this manual here .

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4
Washing Machine
Front Loading
Thank you for purchasing a Hitachi front loading washing
machine.
Please read this Instruction Manual carefully for proper
operation of the machine.
Please keep this Instruction Manual for future reference.
For household use only
1
1
11
10
BD-90XKVEADM
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EN / 2
Please read this user manual first!
Dear Customer,
Thank you for choosing Hitachi product. We hope that you get the best results from your
product which has been manufactured with high quality and state-of-the-art technology.
Therefore, please read this entire user manual and all other accompanying documents
carefully before using the product.
Follow all warnings and information in the user manual. Thus, you protect yourself and
your product against possible dangers.
Keep the user manual. If you hand over the product to someone else, provide the user
manual as well. Warranty terms, usage and troubleshooting methods of your product are in
user guide.
Symbols and Definitions
The following symbols are used in the user guide:
Danger that could result in death or injury.
Important information or useful hints about usage.
Read the user manual.
Recyclable materials.
Hot surface warning.
WARNING Danger that may result in property damage to the product or its environment.
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EN / 3
Table of Contents
1 Safety Instructions......................... 4
1.1 Intended Use.................................. 4
1.2 Safety of Children, Vulnerable
Persons and Pets ..........................
4
1.3 Electrical Safety............................. 5
1.4 Handling Safety ............................. 6
1.5 Installation Safety.......................... 6
1.6 Operational Safety......................... 8
1.7 Maintenance and Cleaning Safety 9
2 Important Instructions for Environ-
ment ..............................................
10
2.1 Compliance with WEEE Directive . 10
2.2 Package Information..................... 10
3 Technical Specifications ................ 11
4 Installation..................................... 12
4.1 Appropriate Installation Location. 12
4.2 Assembly of Bottom Panel Cov-
ers...................................................
12
4.3 Removing Transportation Safety
Bolts ...............................................
13
4.4 Connecting to Water Supply ......... 13
4.5 Connecting the Drain Hose to the
Drain ...............................................
14
4.6 Adjusting the Stands ..................... 14
4.7 Electrical Connection .................... 14
4.8 Start Up .......................................... 15
5 Preliminary Preparation ................. 15
5.1 Sorting the Laundry ....................... 15
5.2 Preparing Laundry for Washing.... 15
5.3 Tips for Energy and Water Saving 16
5.4 Loading the Laundry...................... 16
5.5 Correct Load Capacity .................. 16
5.6 Using Detergent and Softener ...... 16
5.6.1 Automatic Dosing ...................... 17
5.6.2 Dosage Selections, Cancella-
tion or Use of Powder Deter-
gent.............................................
18
5.6.3 Detergent and/or Softener Run-
ning Out ......................................
19
5.6.4 Filling Detergent or Softener
into the Wrong Compartment ...
19
5.7 Tips for Efficient Washing ............ 19
5.8 Displayed Programme Duration ... 20
6 Operating the Product.................... 20
6.1 Control Panel.................................. 21
6.2 Symbols on the Display ................. 22
6.3 Programme and Consumption
Table...............................................
23
6.4 Programme Selection.................... 24
6.5 Programmes .................................. 25
6.6 Temperature Selection .................. 28
6.7 Spin Speed Selection..................... 28
6.8 Auxiliary Function Selection.......... 29
6.8.1 Auxiliary Functions..................... 29
6.8.2 Functions/Programmes Selec-
ted by Pressing the Function
Keys for 3 Seconds ....................
32
6.9 End Time ........................................ 32
6.10 Starting the Programme................ 33
6.11 Loading Door Lock......................... 34
6.12 Changing the Selections After
Programme has Started ................
34
6.13 Cancelling the Programme ........... 35
6.14 End of Programme......................... 35
6.15 HomeWhiz Feature and Remote
Control Function ............................
35
6.15.1 HomeWhiz Setup........................ 36
6.15.2 Setting up a Washing Machine
Connected to Someone Else's
Account.......................................
37
6.15.3 Deleting the HomeWhiz Ac-
count Match................................
38
6.15.4 Remote Control Function and
Its Use .........................................
38
6.15.5 Troubleshooting ......................... 39
6.16 Drum Illumination .......................... 39
7 Maintenance and Cleaning............. 39
7.1 Cleaning the Detergent Drawer..... 39
7.2 Cleaning the Loading Door and
the Drum.........................................
41
7.3 Cleaning the Body and Control
Panel...............................................
41
7.4 Cleaning the Water Intake Filters.. 41
7.5 Draining Remaining Water and
Cleaning the Pump Filter ...............
41
8 Troubleshooting ............................ 42
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1 Safety Instructions
This section includes the safety
instructions necessary to pre-
vent the risk of personal injury or
material damage.
Our company shall not be held
responsible for damages that
may occur if these instructions
are not observed.
Installation and repair opera-
tions shall always be per-
formed by Authorised Service.
Use original spare parts and
accessories only.
Do not repair or replace any
component of the product un-
less it is clearly specified in the
user manual.
Do not modify the product.
1.1 Intended Use
This product has been de-
signed for domestic use. It is
not for commercial purposes
or it should not be used out of
its intended use.
The product must only be used
for washing and rinsing of
laundry that are marked ac-
cordingly
This appliance is intended to
be used in household and sim-
ilar applications. For example;
Personnel kitchens of stores,
offices and other work envir-
onments;
Ranches,
By customers of hotels, mo-
tels and other accommoda-
tion facilities,
Bed and breakfasts, hostel-
like environments,
Common areas of apartment
blocks or laundries.
1.2 Safety of Children,
Vulnerable Persons
and Pets
This product may be used by
children aged 8 years and
older and persons with under-
developed physical, sensory or
mental capabilities or lack of
experience and knowledge if
they have been given supervi-
sion or instruction concerning
use of the appliance in a the
product safe way and the haz-
ards involved.
Children under the age of 3
should be kept away unless
continuously supervised.
Electrical products are danger-
ous for children and pets. Chil-
dren or pets should not play
with, climb on top or inside the
product. Check inside the
product before use.
Use child lock to prevent chil-
dren from intervening with the
product.
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EN / 5
Do not forget to close the load-
ing door when leaving the
room where the product is loc-
ated. Children and pets may
get locked inside and drown.
Children should not perform
cleaning and user mainten-
ance works without an adult’s
supervision.
Keep the packaging materials
away from children. Risk of in-
jury and suffocation.
Keep all detergents and addit-
ives used for the product away
from children’s reach.
Cut the power cable and break
and deactivate the locking
mechanism of the loading
door before disposing of the
product for children’s safety.
1.3 Electrical Safety
Product should be unplugged
during installation, mainten-
ance, cleaning and repair pro-
cedures. Unplug the product or
turn off the fuse.
Damaged power cables should
be replaced by the authorised
service in order to prevent pos-
sible danger.
Do not tuck the power cord un-
der the product or to the rear
of the product. Do not put
heavy items on the power
cord. Do not over bend, crush
and touch the power cable to
sources of heat.
Only use the original cable. Do
not use cut or damaged
cables.
Do not use an extension cord,
multi-plug or adaptor to oper-
ate your product.
Extension cords, multi-socket
outlets, adapters or portable
power supplies can overheat
and cause a fire. Make sure
not to place power sockets
and portable power supplies
near or behind the product.
The plug shall be easily ac-
cessible. If this is not possible,
a mechanism that meets the
electrical legislation and that
disconnects all terminals from
the mains (fuse, switch, main
switch, etc.) shall be available
on the electrical installation.
Do not touch the plug with wet
hands.
When unplugging the appli-
ance, don't hold the power
cord, but the plug.
Make sure the plug is not wet,
dirty or dusty.
Never connect your product to
electricity saving devices. Such
systems are harmful to the
product.
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EN / 6
1.4 Handling Safety
Unplug the product before
moving, remove the water out-
let and water main connec-
tions. Drain any water left in-
side the product.
This product is heavy, do not
handle it by yourself. It may
cause injuries if your product
falls on you. Do not hit and
drop the product while carry-
ing.
Do not hold parts such as the
laundry loading door to lift and
move the product. The upper
tray should be tightly fixed for
moving.
Carry the product in an upright
position. If it cannot be carried
upright, tilt it to the right side in
frontal view.
Make sure that the hoses as
well as the power cable are not
folded, pinched or crushed
after the product is fitted into
its place after installation or
cleaning procedures.
1.5 Installation Safety
Check the information on the
manual and installation in-
structions to prepare the
product for installation and
make sure the electrical mains,
clean water mains and water
outlet are suitable. If not, call a
qualified electrician and
plumber to have them make
the necessary arrangements.
These operations are the re-
sponsibility of the customer.
Prior to commencing the in-
stallation, be sure to switch off
the fuse to deactivate the
power supply for the line to
which the product will be con-
nected.
This product is intended for
use at altitudes not exceeding
2000 meters above sea level.
Check for any damage on the
product before installing it. Do
not have the product installed
if it is damaged.
Always wear personal protect-
ive equipment (gloves, etc.)
during product installation,
maintenance and repair. There
is a risk of injury.
Injuries may occur if hands are
put into uncovered slots. Close
the holes of the transportation
safety bolts with plastic plugs.
Do not install or leave the
product at locations where it
may be exposed to external en-
vironment conditions.
Do not install the product at
locations where the temperat-
ure drops below 0 ºC.
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EN / 7
Do not place the product on a
carpet or similar surface. It
would create fire hazard since
it cannot receive air from un-
derneath.
Place the product on a level
and hard surface and balance
with the adjustable legs.
Connect the product to a
grounding plug protected by a
fuse suitable to the current val-
ues on the type label. Make
sure the grounding is carried
out by an expert electrician. Do
not use the product without
suitable grounding to local/na-
tional regulations.
Plug the product in a socket
with voltage and frequency val-
ues suitable to those indicated
on the type label.
Do not plug the product to
loose, broken, dirty, greasy
sockets or sockets that has
come out their seats or sock-
ets with a risk of water con-
tact.
Use the new hose set provided
with the product. Do not re-use
old hose sets. Do not make ad-
ditions to the hoses.
Connect the water inlet hose
directly to the water tap. The
pressure from the tap should
be minimum 0.1 MPa (1 bar)
and maximum 1MPa (10 bars).
10 to 80 litres of water should
be running from the tap in a
minute in order for the product
to function properly. If the wa-
ter pressure is above 1 MPa
(10 Bars), a pressure-reducing
valve should be fitted. The
maximum allowed temperat-
ure is 25°C.
It is recommended to attach a
pressure reducing valve if you
experience overflow from the
detergent dispenser during wa-
ter fill between 3.5 to 10 bars
(0.35 to 1 MPa).
Fit the end of the water dis-
charge hose to the dirty water
discharge drain, the sink or the
bathtub.
Place the power cable and
hoses in locations without risk
of tripping.
Do not install the product be-
hind a door, a sliding door or at
another location that will pre-
vent the door from opening
completely.
If a drier is to be placed on the
product, fix with a suitable con-
nection apparatus obtained
from the authorised service.
There is a risk of contact with
electrical pieces when the up-
per trays is removed. Do not
dismantle the upper tray of the
product.
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EN / 8
Place the product at least 1 cm
away from the edges of fur-
niture.
1.6 Operational Safety
When you are using the appli-
ances, use only detergents,
softeners and supplements
suitable for washing ma-
chines.
Do not use chemical solvents
on the product. These materi-
als contain an explosion risk.
Do not operate defective or
damaged products. Unplug the
product (or turn off the fuse it
is connected to), turn off the
water tap and call an author-
ised service.
Do not place sources of igni-
tion (burning candle, cigar-
ettes, etc.) or sources of heat
(irons, furnaces, ovens, etc.) on
top of or near the product. Do
not put inflammable/explosive
materials near the product.
Do not get on the product.
Unplug the product and turn
off the tap if you will not be us-
ing the product for long peri-
ods.
Detergent/maintenance mater-
ials may splash out of the de-
tergent drawer if it is opened
while the machine is working
Contact of the detergent with
your skin and eyes is danger-
ous.
Make sure pets do not climb
inside the product. Check in-
side the product before use.
Do not force open the locked
loading door. The door will
open once the washing is com-
pleted. If the door does not
open, use the solutions for
“loading door does not open”
error in the Troubleshooting
section.
Do not wash elements contam-
inated with gasoline, kerosene,
benzene, reducers, alcohol or
other inflammable or explosive
materials and industrial chem-
icals.
Do not directly use dry clean-
ing detergent and do not wash,
rinse or spin laundry contamin-
ated with dry cleaning deter-
gent.
Do not place your hands into
the rotating drum. Wait until
the drum no longer rotates.
If washing laundry at high tem-
peratures, the discharged
washing water would burn your
skin if in contact with your
skin, for ex. when the draining
hose is connected to the tap.
Do not touch the discharge wa-
ter.
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EN / 9
Take the following precautions
to prevent formation of biofilm
and malodours:
Make sure the room where
the washing machine is
placed is well ventilated.
Wipe the door gasket and
loading door glass with a dry
and clean cloth at the end of
the programme.
The glass of the loading door
will heat up when washing at
high temperatures. Therefore,
do not touch the loading door
glass while washing, especially
children.
Before disposing of worn out
and no longer usable items:
1. Unplug the power plug and
remove it from the socket.
2. Cut the power cable and dis-
connect it with the plug from
the appliance.
3. Break the locking mechanism
of the loading door to render
it inoperable.
4. Do not allow children to play
with the outdated product.
1.7 Maintenance and
Cleaning Safety
Before cleaning or servicing
the washing machine, unplug it
or cut the power at the fuse.
If you need to move the
product for cleaning, do not
pull on the cover. The cover
can break and cause injury!
Do not put hands, feet and
metal objects under or behind
your product. This can cause
jams, and any sharp edge can
cause personal injury.
Use a clean, dry cloth to wipe
foreign material or dust from
the plug ends. When cleaning
the plug, do not use a wet or
damp cloth. Otherwise, there is
a risk of fire or electric shock.
Do not wash the product with
pressure washers, by spraying
vapour, water or pouring water.
There is a risk of electrocution.
Do not use sharp or abrasive
tools to clean the product. Do
not use household cleaners,
soap, detergent, gas, gasoline,
thinner, alcohol, varnish, etc.
while cleaning.
Cleaning agents containing
solvents might reek poisonous
fumes( for ex. cleaning
solvent. Do not use cleaning
products containing solvents.
There may be detergent
residues in the detergent
drawer when you open it for
cleaning.
Do not dismantle the filter of
the discharge pump while the
product is running.
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EN / 10
The temperature in the ma-
chine may rise up to 90ºC.
Clean the filter after the water
in the machine cools down in
order to avoid risk of getting
burnt.
2 Important Instructions for Environment
2.1 Compliance with WEEE Direct-
ive
This product complies with EU
WEEE Directive (2012/19/EU).
This product bears a classifica-
tion symbol for waste electrical
and electronic equipment
(WEEE).
This product has been manufactured with
high quality parts and materials which can
be reused and are suitable for recycling. Do
not dispose of the waste product with nor-
mal domestic and other wastes at the end
of its service life. Take it to the collection
center for the recycling of electrical and
electronic equipment. Please consult your
local authorities to learn about these collec-
tion centers.
Compliance with RoHS Directive:
The product you have purchased complies
with EU RoHS Directive (2011/65/EU). It
does not contain harmful and prohibited
materials specified in the Directive.
2.2 Package Information
Packaging materials of the product are
manufactured from recyclable materials in
accordance with our National Environment
Regulations. Do not dispose of the pack-
aging materials together with the domestic
or other wastes. Take them to the pack-
aging material collection points designated
by the local authorities.
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3 Technical Specifications
Supplier’s name or commercial brand Hitachi
Model name
BD-90XKVEADM
7177884800
Nominal Capacity (kg) 9
Maximum spin speed (cycle/min) 1600
Built-In No
Height (cm) 84,5
Width (cm) 60
Depth (cm) 58
Single Water inlet / Double Water inlet + / -
Electrical connection (V/Hz) 220-240 V / 50Hz
Total current (A) 10
Total power (W) 2000-2350
Main model code -
The consumption values apply when wireless network connection is turned off.
The defined cybersecurity-related software update support period of the product is
the warranty period of the product. After this period, cybersecurity-related software
updates are not guaranteed.
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4 Installation
Please read the “Safety Instruc-
tions” section first!
Your washing machine automatic-
ally detects the amount of laundry
placed inside when selecting a pro-
gram.
While installing the product, before
the first use, calibration should be
done to ensure that the laundry
amount is detected in the most ac-
curate way.
To do this, select the Drum Clean-
ing* program and cancel the spin
function. Start the program without
laundry. Wait for the program to fin-
ish, which will take about 15
minutes.
*The program name may vary de-
pending on the model. For the ap-
propriate program selection, review
the program descriptions section.
Preparation of the location and electrical,
tap water and waste water installations
at the place of installation is under cus-
tomer's responsibility.
Make sure that the water inlet and dis-
charge hoses as well as the power cable
are not folded, pinched or crushed while
pushing the product into its place after
installation or cleaning procedures.
Prior to installation, visually check if the
product has any defects on it. Do not
have the product installed if it is dam-
aged. Damaged products cause risks for
your safety.
4.1 Appropriate Installation Loca-
tion
Place the product on a hard and level
floor. Do not place it onto a carpet with
high pile or other similar surfaces. Pla-
cing on an improper floor shall cause
noise and vibration problems.
Total weight of the washing machine and
the dryer -with full load- when they are
placed on top of each other reaches to
approx. 180 kilograms. Place the product
on a solid and flat floor that has suffi-
cient load carrying capacity.
Do not place the product on the power
cable.
Do not install the product at places where
temperature may fall below 0 ºC. Freez-
ing might damage your product.
Leave a minimum space of 1 cm
between the product and the furniture.
If you will install the product on a surface
with steps, never place it close to the
edge.
Do not place the product on any platform.
Do not place heat sources such as
cooker, irons, ovens, heater etc. on the
appliance and do not use them on the
product.
4.2 Assembly of Bottom Panel Cov-
ers
With some models, the base parts
of the products are completely
closed. These products do not have
plugs and covers.
In order to increase the sound comfort of
the product, attach cover A after remov-
ing the package foam.
Cover A
Tilt the machine back slightly. Rest the tabs
of Cover A against the lower panel. Com-
plete the assembly by rotating the cover.
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EN / 13
Cover B and the Cap are optional. If avail-
able, attach cover B and the Cap.
Cover B
Rest the tabs of Cover B against the lower
panel. Complete the assembly by rotating
the cover.
Cap
Insert the cap by pushing it with your finger.
4.3 Removing Transportation Safety
Bolts
1. Loosen all transportation safety bolts
with an appropriate wrench until they
turn freely.
2. Bend the inner part by pressing it at the
grip areas and pull the part out.
3. Attach the plastic covers supplied in the
User Manual bag into the holes on the
rear panel.
NOTICE
Remove the transportation safety
bolts before operating the product.
Otherwise, the product will get
damaged.
NOTICE
Keep the transportation safety
bolts in a safe place to reuse when
the product needs to be moved
again in the future.
Install the transportation safety
bolts in reverse order of the disas-
sembly procedure.
Never move the product without the
transportation safety bolts properly
fixed in place.
4.4 Connecting to Water Supply
NOTICE
Models with a single water inlet
shall not be connected to the hot
water tap. In such a case the laun-
dry will get damaged or the product
will switch to protection mode and
will not operate.
Do not use old or used water inlet
hoses on a new product. It may
cause water leakage from your ma-
chine and stain your laundry.
1. Tighten all hose nuts by hand. Never use
a tool when tightening the nuts.
2. Open the taps completely after making
the hose connection to check for water
leaks at the connection points. If any
leak occurs, turn off the tap and remove
the nut. Check the gasket and tighten
the nut carefully again. In order to pre-
vent the water leaks and resultant dam-
ages, keep the taps closed when you do
not use the product.
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EN / 14
4.5 Connecting the Drain Hose to
the Drain
1. Attach the end of the drain hose directly
to waste water drain, washbasin or
bathtub.
Your house will be flooded if the
water draining hose is dislocated
during water draining. There is also
a risk of burning due to the high
washing temperatures. In order to
prevent such situations and make
sure that the product performs wa-
ter intake and drain processes
without any problem, fix the drain
hose securely.
2. Connect the drain hose to a minimum
height of 40 cm and a maximum height
of 100 cm.
3. Installing the water draining hose at
ground level or close to the floor (40 cm
below) and then raising it makes water
discharge difficult and the laundry may
come out extremely wet. Thus, follow
the heights provided in the figure.
4. To prevent the waste water to go back
into the product again and to ensure
easy drainage, do not immerse the end
of the hose into the waste water or do
not insert it into the drain for more than
15 cm. If it is too long, cut it short.
5. The end of the hose should not be bent,
it should not be stepped on and the
hose must not be pinched between the
drain and the product. Otherwise, water
discharge issues may emerge.
6. If the length of the hose is too short, use
it by adding an original extension hose.
The overall length of the hose shall not
be longer than 3.2 m. To prevent water
leaks, always secure the connection
between the extension hose and the
draining hose of the product with a suit-
able clamp so that it does not come off
and cause leaks.
4.6 Adjusting the Stands
WARNING
In order to ensure that the product
operates more silently and vibra-
tion-free, it must stand level and
balanced on its feet. Ensure that
the product is balanced by adjust-
ing the feet. Otherwise, the product
may move from its place and cause
crushing, noise and vibration prob-
lems.
To avoid damaging the lock nuts,
do not use any tools to loosen the
nuts.
1. Loosen the lock nuts on the feet by
hand.
2. Adjust the feet until the product stands
level and balanced.
3. Tighten all lock nuts again by hand.
4.7 Electrical Connection
Connect the product to a grounded outlet
protected by a 16 A fuse. Our company
shall not be responsible for the damages
that shall be incurred due to using the
product without grounding according to
local regulations.
Connection must comply with national
regulations.
The electrical connection cable infra-
structure of the product must be ad-
equate and suitable for product require-
ments. It is recommended to use a resid-
ual current device.
Power cable plug must be within easy
reach after installation.
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EN / 15
If the current supply to the fuse or
breaker in the house is less than 16
Amps, have a qualified electrician install
a 16 amp supply.
The voltage specified in the "Technical
specifications" section must be equal to
your mains voltage.
Do not make connections via extension
cables or multi-plugs. Overheating and
burning may occur due to the connecting
cable.
Damaged power cables should be
replaced by the authorised service
in order to prevent possible danger.
4.8 Start Up
Before starting to use the product make
sure that the preparations described in sec-
tion “Environmental instructions” and “In-
stallation”. To prepare the product for
washing laundry, perform first operation in
Drum Cleaning programme. If this pro-
gramme is not available in your product, ap-
ply the method which is described in sec-
tion "Cleaning the loading door and the
drum".
Some water has remained in the
product due to the quality control
processes in the production. It is
not harmful for the product.
5 Preliminary Preparation
Please read the “Safety Instruc-
tions” section first
5.1 Sorting the Laundry
Sort laundry according to type of fabric,
colour, and degree of soiling and allow-
able water temperature.
Always observe the instructions given on
the garment care labels.
5.2 Preparing Laundry for Washing
Laundry items with metal attachments
such as, underwiring, belt buckles or
metal buttons will damage the product.
Remove the metal pieces or wash such
clothes by putting them in a laundry bag
or pillow case.
Take out all substances in the pockets
such as coins, pens and paper clips, and
turn pockets inside out and brush. Such
objects may damage the product or
cause noise problem.
Put small size clothes such as infant’s
socks and nylon stockings in a laundry
bag or pillow case.
Place curtains in without compressing
them. Remove curtain attachment items.
Curtain attachment items may cause
pulling and tearing on the curtain.
Fasten zippers, sew loose buttons and
mend rips and tears.
Wash “Machine washable” or “Hand
washable” labelled products only with an
appropriate programme.
Do not wash colours and whites together.
New, dark coloured cottons release a lot
of dye. Wash them separately.
Tough stains must be treated properly
before washing.
Wash trousers and delicate laundry
turned inside out.
Laundry that are subjected to materials
such as flour, lime dust, milk powder, etc.
intensely must be shaken off before pla-
cing into the product. Such dusts and
powders on the laundry may build up on
the inner parts of the product in time and
can cause damage.
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EN / 16
5.3 Tips for Energy and Water Sav-
ing
Following information will help you use the
product in an ecological and energy/water-
efficient manner.
Operate the product in the highest load
capacity allowed for the programme you
have selected, but do not overload. See
"Programme and consumption table"
Observe the temperature instructions on
the detergent packaging.
Wash slightly soiled laundry at low tem-
peratures.
Use faster programmes for small quantit-
ies of lightly soiled laundry.
Do not use prewash and high temperat-
ures for laundry that is not heavily soiled
or stained.
If you plan to dry your laundry in a dryer,
select the highest spin speed recommen-
ded during washing process.
Do not use more detergent than the re-
commended amount on the detergent
packaging.
5.4 Loading the Laundry
1. Open the loading door.
2. Put the laundry items into the product in
a loose manner.
3. Push the loading door to close until you
hear a locking sound. Ensure that no
items are caught in the door. The load-
ing door is locked while a programme is
running. The door lock will open once
the programme is completed. Then you
can open the loading door. If the door
does not open, apply the solutions
provided for “Loading door cannot be
opened” error in the Troubleshooting
section.
5.5 Correct Load Capacity
The maximum load capacity depends on
the type of laundry, the degree of soiling
and the desired washing programme.
The product automatically adjusts the wa-
ter amount according to the weight of the
laundry put inside it.
Follow the instructions in “Pro-
gramme and consumption table”.
When the appliances is overloaded
product’s washing performance will
drop. Moreover, noise and vibration
problems may occur.
5.6 Using Detergent and Softener
WARNING
Read the manufacturer instructions
on the package while using deter-
gents, softeners, starch, bleach and
decolourants, anti-limescale and
follow the dosage information
provided. Use a measuring cup, if
any.
Gel-like, non-fluid liquid detergents,
etc. cannot be used in the deter-
gent compartments or dosing
chambers.
Detergent, Softener and Other Cleaning
Agents
The detergent drawer comprises of three
compartments:
(1) Liquid detergent compartment
(2) Powder detergent compartment
(3) Softener compartment
Add detergent and softener before start-
ing the washing programme.
Do not leave the detergent drawer open
when the washing programme is on.
Do not select a programme with pre-
washing if you are using a detergent pod
or dispensing ball. Place the detergent
pod or the dispensing ball directly among
the laundry in the product.
Prewash compartment and prewash op-
tion is not available.
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EN / 17
Choosing the Detergent type
Detergent type to be used depends on the
washing programme, fabric type and col-
our.
Use different detergents for coloured and
white laundry.
Wash your delicate clothes only with spe-
cial detergents (liquid detergent, wool
shampoo, etc.) intended solely for delic-
ate clothes and at suggested pro-
grammes.
When washing dark coloured clothes and
quilts, it is recommended to use liquid
detergent.
Wash woollens at suggested programme
with special detergent made specifically
for woollens.
Please review the programme descrip-
tions part for suggested programme for
different textiles.
All recommendations about detergents
are valid for selectable temperature
range of programmes.
Only detergents, softeners and ad-
ditives suitable for washing ma-
chines should be used. Do not use
liquid detergents or other cleaning
agents to soften the laundry.
Do not use soap powder.
5.6.1 Automatic Dosing
Initial Installation
Turn on the machine with On/Off button.
Dosage symbol (
) appears in programs
where detergent dosing is allowed. If the li-
quid detergent or softener compartments
are empty, the dosage symbol will flash in
programs where detergent dosing is al-
lowed.
Filling Liquid Detergent and Softener
1. Open the detergent compartment by
pulling it towards yourself.
2. To fill liquid detergent (left) and softener
(right), open the related tank’s lid by
pulling it upwards as shown in the pic-
ture.
3. Remember not to exceed the “Max” sign
when adding liquid detergent or
softener.
4. Close the lid of the compartment.
5. Close the detergent drawer by pushing
lightly.
6. After closing the detergent drawer, the
flashing dosage symbol (
) starts
lighting up continuously.
7. It indicates that the compartments are
filled successfully and the detergent
drawer is in its place.
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EN / 18
We recommend filling the detergent com-
partment with liquid detergents that can be
used in common for coloured and white
laundry.
If the detergent symbol is flashing even
though the detergent compartments are
filled, the detergent drawer is not seated
properly. Push the drawer so that it is fully
seated.
WARNING
When the detergent drawer is filled
with detergent and/or softener; do
not pull or move the equipment,
and do not tilt it on either side or
back.
Before conducting these opera-
tions, the detergent drawer must al-
ways be removed from the ma-
chine.
If you wish to start the program
while there is no detergent in the
detergent drawer, liquid detergent
dosage must be cancelled and
washing with powder detergent is
required.
Only liquid detergent must be put
inside the liquid detergent dosing
tank and only softener must be put
in the softener dosing tank. Putting
all kinds of liquid and powder
chemicals together inside the tanks
may damage your laundry or your
machine.
5.6.2 Dosage Selections, Cancella-
tion or Use of Powder Deter-
gent
Liquid detergent cannot be selected in
some of the programs. Powder detergent
must be used in these cases. For more in-
formation, see Programme Table.
If powder detergent is to be used in pro-
grams where the detergent dosing system
is operating, desired amount of detergent is
put into the powder detergent compart-
ment. If the detergent compartment in the
middle is to be used, the automatic dosage
selection must be deactivated.
Machine measures the load and determ-
ines the right amount of detergent depend-
ing on the load amount and the selections
made previously. The detergent taken is
not visible while washing, it is taken directly
with water over the laundry.
If another liquid detergent with different
properties than the one in the liquid deter-
gent dosing tank is preferred to be used, li-
quid detergent with said different proper-
ties should be put in the powder detergent
compartment in the middle and the liquid
detergent dosage selection should be deac-
tivated.
Softener will be taken from the dosing sys-
tem.
Liquid detergent and softener dosing symbols become
active or inactive according to the program selected on
the screen.
First position on the display means liquid de-
tergent is active, softener is on. If the liquid de-
tergent and softener symbol is lit, it means
that liquid detergent and softener dosing is
active.
If the liquid detergent and softener symbols
are active on the screen; when you press the
Automatic Dosing key for the first time, the li-
quid detergent will turn on and the softener
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EN / 19
will turn off. If the softener symbol is not lit, it
means that softener will not be used in the
rinsing step.
When you press the Automatic Dosing key for
the seconds time, the powder detergent and
the softener will turn on. If the liquid detergent
symbol is not lit, it means that it can be
washed with powder detergent.
When you press the Automatic Dosing key for
the third time, the powder detergent will turn
on and the softener will turn off. When you
press it for the fourth time, it will return to the
first position.
5.6.3 Detergent and/or Softener
Running Out
When the detergent or the softener put in-
side the detergent drawer finishes, the
dosage symbol in the display flashes.
When this symbol flashes, it is necessary to
add the decreasing detergent or softener to
the dosing tank. The product will be able to
dose enough for 2-3 more cycles from the
first moment the symbol flashes.
5.6.4 Filling Detergent or Softener
into the Wrong Compartment
In case you fill the detergent or the softener
in the wrong compartment, see "Cleaning
the Detergent Drawer".
5.7 Tips for Efficient Washing
Clothes
Light Colours and Whites Colours Black/Dark Colours
Delicates/Wool-
lens/Silks
(Recommended temperat-
ure range based on soil
level: 40-90 °C)
(Recommended temper-
ature range based on
soil level: cool -40 °C)
(Recommended
temperature range
based on soil level:
cool -40 °C)
(Recommended
temperature
range based on
soil level: cool -30
°C)
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EN / 20
Soiling Level
Heavily Soiled
(difficult stains
such as grass,
coffee, fruits
and blood.)
It may be necessary to
pre-treat the stains or per-
form prewash.
Powder and liquid deter-
gents recommended for
whites can be used at
dosages recommended
for heavily soiled clothes.
It is recommended to use
powder detergents to
clean clay and soil stains
and the stains that are
sensitive to bleaches.
Powder and liquid deter-
gents recommended for
colours can be used at
dosages recommended
for heavily soiled
clothes. It is recommen-
ded to use powder de-
tergents to clean clay
and soil stains and the
stains that are sensitive
to bleaches. Detergents
which do not contain de-
colourant should be
used.
Liquid detergents
suitable for colours
and black/dark col-
ours can be used at
doses recommen-
ded for heavily
soiled clothes.
Prefer liquid deter-
gents produced
for delicate
clothes. Woollen
and silk clothes
must be washed
with special wool-
len detergents.
Normally
Soiled
(For example,
stains caused
by body on col-
lars and cuffs)
Powder and liquid deter-
gents recommended for
whites can be used at
dosages recommended
for normally soiled
clothes.
Powder and liquid deter-
gents recommended for
colours can be used at
dosages recommended
for normally soiled
clothes. Detergents
which do not contain de-
colourant should be
used.
Liquid detergents
suitable for colours
and black/dark col-
ours can be used at
doses recommen-
ded for moderately
soiled clothes.
Prefer liquid deter-
gents produced
for delicate
clothes. Woollen
and silk clothes
must be washed
with special wool-
len detergents.
Lightly Soiled
(No visible
stains exist.)
Powder and liquid deter-
gents recommended for
whites can be used at
dosages recommended
for lightly soiled clothes.
Powder and liquid deter-
gents recommended for
colours can be used at
dosages recommended
for lightly soiled clothes.
Detergents which do not
contain decolourant
should be used.
Liquid detergents
suitable for colours
and black/dark col-
ours can be used at
doses recommen-
ded for lightly
soiled clothes.
Prefer liquid deter-
gents produced
for delicate
clothes. Woollen
and silk clothes
must be washed
with special wool-
len detergents.
5.8 Displayed Programme Duration
You can view the programme duration on
the display of your machine while selecting
a programme. Depending on the amount of
laundry you have loaded into your machine,
foaming, unbalanced load conditions, fluc-
tuations in power supply, water pressure
and programme settings, the programme
duration is automatically adjusted while the
programme is running.
SPECIAL CASE: At programme start of Cot-
tons and Cotton Eco programmes, display
shows the duration of half load. It is the
most common use case. After programme
starts, in 20-25 minutes actual load is de-
tected by the machine. And if the detected
load is higher than half load; washing pro-
gramme will be adjusted accordingly and
programme duration increased automatic-
ally. You can follow this change on the dis-
play.
6 Operating the Product
Please read the “Safety Instruc-
tions” section first!
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EN / 21
6.1 Control Panel
1 2 3 4
5
6
7891011121314
1 Programme Selection Button 2 Spin Speed Adjustment Button
3 Temperature Setting Button 4 Display
5 ON/OFF Button 6 Start/Pause Button
7 End Time Setting Button 8 Auxiliary Function Button 5
9 Auxiliary Function Button 4 10 Auxiliary Function Button 3
11 Auxiliary Function Button 2 12 Auxiliary Function Button 1
13 Remote Control Button 14 Programme selection LEDs
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EN / 22
6.2 Symbols on the Display
1 2 3 4 5 6
7
8910111213141516
17
1 Temperature Indicator 2 Wireless Connection Indicator
3 Remote Control Indicator 4 Programme follow-up indicator
5 Dosing Unit Indicator 6 Duration information
7 Programme Start Indicator 8 Delayed Start Enabled Indicator
9 Door Lock Engaged Indicator 10 Auxiliary function (Dosing) Indicators
5
11 Child Lock Engaged Indicator 12 Auxiliary Function Indicators 4
13 No Water indicator 14 Auxiliary Function Indicators 3
15 Auxiliary Function Indicator 1 16 Auxiliary Function Indicator 2
17 Spin Speed Indicator
The visuals used for machine de-
scription in this section are schem-
atic and may not match exactly
with the features of your machine.
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EN / 23
6.3 Programme and Consumption Table
Auxiliary functions
Program
Temperature °C
Maximum load
(kg)
Water consump-
tion (lt)
Energy con-
sumption (kWh)
Max RPM
Speedy/Intensive
Steam
Extra Rinse
Auto Dosing
Anti Crease+
Temperature °C
Cotton
90 9 98 2,75 1600 Cold - 90
60 9 98 2,00 1600 Cold - 90
40 9 95 1,20 1600 Cold - 90
Cottons Eco 40** 9 77 0.762 1600 Cold - 40
Synthetic
60 4 76 1,60 1200 Cold - 60
40 4 74 1,10 1200 Cold - 60
Rapid / Rapid 14
90 9 75 2,30 1200 Cold - 90
60 9 75 1,30 1200 Cold - 90
30 9 75 0,25 1200 Cold - 90
Rapid / Rapid 14 + Speedy/In-
tensive
30 2 45 0,15 1200 Cold - 90
Wool 40 2 60 0,60 1200 Cold - 40
Shirt 60 4 70 1,40 800 * Cold - 60
Tub Clean 90 - 80 2,60 600 * 90
Bedding 60 - 100 1,60 800 Cold - 60
Hygiene 90 9 125 3,00 1600 * * 20-90
Refreshing Steam 1 1,5 0,11 - * -
Auto Program 60 9 **** **** 1600 Cold - 60
Download program *****
Stain Program 60 4,5 86 1,85 1600 30-60
Outdoor/Sports 40 5 60 0,65 1200 Cold - 40
Dark Care/Jeans 40 5 86 1,05 1200 * Cold - 40
Towel 60 4 115 1,60 800 * Cold - 40
Soft Toys 40 2 80 0,90 600 * Cold - 40
: Selectable.
* : Automatically selected, cannot be can-
celled.
** : Energy label programme (AS/NZS
2040)
**** : Programme detects the type and
quantity of the laundry to automatically ad-
just water and energy consumption and
programme duration.
***** : These programmes can be used with
the HomeWhiz application. Power con-
sumption may increase due to the connec-
tion.
- : See the programme description for max-
imum load.
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EN / 24
Please read Installation section of
the manual before first use.
The auxiliary functions in the table
may vary according to the model of
your machine.
Water and energy consumption
may vary subject to the changes in
water pressure, water hardness and
temperature, ambient temperature,
type and amount of laundry, selec-
tion of auxiliary functions and spin
speed, and changes in electric
voltage.
Selection patterns for auxiliary
functions can be changed by the
manufacturer company. New selec-
tion patterns can be added or re-
moved.
The spin speed of your machine
may vary according to the pro-
gramme; this spin speed cannot ex-
ceed the max. spin speed of your
machine.
The amount of noise and humidity
varies according to the spin speed;
when the higher spin speed is se-
lected during the spinning phase,
the laundry contains less moisture
but higher noise occurs at the end
of the programme.
You can see the washing duration
on the display of your machine
while selecting a programme. De-
pending on the amount of laundry
you have loaded into your machine,
there may be a difference of 1-1.5
hours between the duration shown
on the display and the actual dura-
tion of the wash cycle. Duration will
be automatically updated soon
after the washing starts.
Always select the lowest appropri-
ate temperature. The most efficient
programmes in terms of energy
consumption are generally those
that wash at low temperatures for a
long time.
The spin speed information given
at the program table indicates spin
speed option shown on the control
panel.
6.4 Programme Selection
1. Determine the programme suitable for
the type, quantity and soiling level of the
laundry in accordance with "Programme
and consumption table".
Programmes are limited to the
highest spin speed appropriate for
that particular type of fabric.
When selecting a programme, al-
ways consider the type of fabric,
colour, soiling level and permissible
water temperature.
2. Select the desired programme with the
Programme Selection knob.
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EN / 25
6.5 Programmes
• Automatic Extra Rinsing Feature
Your machine checks the water turbidity in
some rinsing steps and adds up to 2 extra
rinsing steps as needed to purify your
clothes from detergent.
Cottons Eco
Use to wash your normally soiled, durable
cotton and linen laundry. Although it
washes longer than all other programmes,
it provides high energy and water savings.
Actual water temperature may be different
from the stated wash temperature. When
you load the machine with less laundry
(e.g. ½ capacity or less), periods in pro-
gramme stages may automatically get
shorter. In this case, energy and water con-
sumption will decrease.
Normally soiled laundry may be washed
with reduced amount of detergent to save
energy and protect the environment.
Cotton
You can wash your durable cotton laundry
(sheets, bedlinen, towels, bathrobes, under-
wear etc.) in this programme. When the
quick wash function button is pressed, pro-
gramme duration becomes notably shorter
but effective washing performance is en-
sured with intense washing movements. If
the quick wash function is not selected, ef-
fective washing and rinsing performance is
ensured for your heavily soiled laundry.
Synthetic
You can wash your laundry (such as shirts,
blouses, synthetic/cotton blended fabrics
etc.) in this programme. When the quick
wash function button is pressed, the pro-
gramme duration will be shortened signific-
antly and effective washing performance is
provided for your laundry that is not very
dirty. If the quick wash function is not se-
lected, effective washing and rinsing per-
formance is ensured for your heavily soiled
laundry.
Wool
Use to wash your woollen/delicate laundry.
Select the appropriate temperature comply-
ing with the tag of your clothes. Your laun-
dry will be washed with a very gentle wash-
ing action in order not to damage the
clothes.
Hygiene
Applying a steam step at the beginning of
the programme allows to soften the dirt
easily.
Use this programme for your laundry (baby
clothes, bed sheets, bedlinen, underwear,
etc. cotton items) that requires an anti-al-
lergic and hygienic washing at high temper-
ature with intensive and long washing
cycle. The high level of hygiene is ensured
thanks to the steam application before the
programme, long heating duration and ad-
ditional rinsing step.
Bedding
Use this programme to wash your fibre
duvets that bear "machine washable" tag.
Check that you have loaded the duvet cor-
rectly in order not to damage the machine
and the duvet. Remove the duvet cover be-
fore loading the duvet into the machine.
Fold the duvet into two and load it into the
machine. Load the duvet into the machine
while paying attention that it will not con-
tact the door gasket or the glass.
Besides, use this programme to wash your
coats, vest, jackets etc. containing feathers
with a “machine washable” label on them.
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EN / 26
Do not load more than 1 double
fibre duvet (200 x 200 cm).
Do not wash your duvets, pillows
and etc. that contain cotton filling
in the machine.
Do not use the washing machine to
wash materials such as carpets,
rugs etc. Otherwise, your machine
may be damaged permanently.
Spin + Drain
You can use this program to remove the
water on the garment/inside the machine.
Rinse
Use when you want to rinse or starch sep-
arately.
Refreshing Steam
Use this programme to reduce the creases
and ironing times of a small amount of un-
spotted cotton, synthetic or mixed laundry.
This is not a washing programme.
Do not add chemicals such as de-
tergent, bleach, stain remover, etc.
to the detergent drawer during this
program.
Shirt
This programme is used to wash the shirts
made from cotton, synthetic and synthetic
blended fabrics altogether. It reduces
wrinkles. Steam is applied at the end of the
programme to help the wrinkle reducing
function. The special spin profile and
steam applied at the end of the programme
reduce the wrinkles on your shirts. When
the quick wash function is selected, the
Pre-treatment algorithm is executed.
Apply the pre-treatment chemical on your
garments directly or add it together with
the detergent in the powder detergent
compartment. Thus, you can obtain the
same performance as you obtain with
normal washing in a much shorter period
of time. Usage life of your shirts in-
creases. Do not use pre-wash detergent
if you are planning to use delay function
of your machine. Prewash detergent may
pour out on your clothes and cause
stains.
** It is recommended to operate the cycle
with no more than 6 shirts to minimize
wrinkles in your shirts using this cycle.
When washing more than 6 shirts, there
may be differences on the wrinkle levels
and humidity on shirts at the end of cycle.
Rapid / Rapid 14
Use this programme to wash your lightly
soiled or unspotted cotton clothes in a
short time but not for towels or heavy cot-
tons. The programme duration can be re-
duced down to 14 minutes when the quick
wash function is selected. When the quick
wash function is selected, maximum 2
(two) kg of laundry must be washed.
Dark Care/Jeans
Use this programme to protect the colour
of your dark-coloured garments or jeans. It
performs high performance washing with
special drum movement even if the temper-
ature is low. It is recommended to use li-
quid detergent or woollen shampoo for
dark coloured laundry. Do not wash your
delicate clothes containing wool or etc.
Tub Clean
Regularly clean (once every 1 to 2 months)
the drum for ensuring the required hygiene.
Steam is applied before the programme to
soften the residues in the drum. Turn on
the programme when the machine is com-
pletely empty. For better results, use
powder anti-limescale (drum cleaning ma-
terials) suitable for washing machines
when the powder detergent function is se-
lected. Leave the loading door half closed
after the programme ends for the inside of
the machine to dry.
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EN / 27
This is not a washing programme.
This is a maintenance programme.
Do not turn this programme on
when there is something inside the
machine. When you attempt to op-
erate, the machine automatically
senses that there is load inside, and
may quit or resume the programme
as per the model of your machine.
An effective cleaning is not
achieved if the programme is re-
sumed.
Auto Program
Use to wash frequently washable cotton,
synthetic or blended (cotton+synthetic)
clothes. The programme senses the type,
amount and soiling level of the laundry you
put in the machine and automatically ad-
justs the water consumption, the pro-
gramme duration and the amount of deter-
gent if your product has an automatic dos-
ing feature.
WARNING
Do not wash your woollen and del-
icate clothes in this programme.
The maximum washing temperature in
Automatic programme depending on the
soiling level and laundry type is 60ºC.
Washing performance may not be at the
desired level for heavily soiled whites and
stubborn stains (collar, sock soil, perspira-
tion stain, etc.). In this case, it is recom-
mended to select Cottons programme with
prewash and set the temperature to
50-60°C.
Many types of clothing are correctly detec-
ted and safely washed in Automatic pro-
gramme.
Outdoor/Sports
You can use this programme to wash
sports and outdoors garments that contain
cotton/synthetics mix and water repellent
covers such as gore-tex etc. It makes sure
your garments are washed gently thanks to
special rotating movements.
Stain Program
The machine has a special stain pro-
gramme which enables the removal of dif-
ferent types of stains in the most effective
way. Use this programme only for durable
colourfast cotton laundry. Do not wash del-
icate and non-colourfast clothes and laun-
dry in this programme. Before washing, gar-
ment tags should be checked (recommen-
ded for cotton shirts, trousers, shorts, t-
shirts, baby clothes, pyjamas, aprons, table
clothes, bed sheets, duvet covers, pillow-
cases, bath-beach towels, towels, socks,
cotton underwear that are suitable for
washing at high temperature and long
time).
In the automatic stain programme, you can
wash 24 types of stains divided into three
different groups according to quick func-
tion selection. Depending on the selected
stain group, a special washing programme
for which duration of rinse hold, washing
action, washing and rinsing duration are
modified.
Below you can find the soil groups that
can be selected with the “Quick/Intens-
ive” setting button:
When “Intense” is selected;
Sweat, collar dirt, food, mayonnaise, salad
dressing, make-up, machine oil, baby food.
When “Quick/Intense” is not selected;
Blood, chocolate, pudding, grass, mud,
eggs, butter, curry.
When “Quick” is selected;
Tea, coffee, juice, ketchup, red wine, cola,
jam, coal
1. Select the stain programme.
2. Select the stain you want to clean by
locating it in the groups above and se-
lecting the related group with the Quick/
Intense auxiliary function button.
3. Read the garment tag carefully and en-
sure that correct temperature and spin
speed are selected.
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EN / 28
Download program
This is a special programme that allows
you to download different programmes
when you want to. At the start, there is a
programme you can see with the Home-
Whiz application as default. However, you
can use the HomeWhiz application to se-
lect a programme from the predetermined
programme set, and then change and use
it.
If you want to use HomeWhiz fea-
ture and Remote Control function,
you must select Downloaded Pro-
gramme. Detailed information can
be found in HomeWhiz Feature and
Remote Control Function.
Soft Toys
Soft toys must be washed in a delicate pro-
gramme due to their delicate fabrics, and
the fibre and accessories they contain.
Thanks to its delicate washing movements
and spinning profile, the soft toys pro-
gramme protects the toys during washing.
It is recommended to use liquid detergent.
Fragile toys with hard surfaces
must not be washed under any cir-
cumstances.
Toys must not be washed together
with your garments since they may
harm laundry.
Towel
Use this programme to wash durable cot-
ton laundry such as towels. Load the tow-
els into the machine paying attention to
place them in a way that they will not con-
tact the door gasket or the glass.
6.6 Temperature Selection
Whenever a new programme is selected,
the recommended temperature for the pro-
gramme appears on the temperature indic-
ator. It is possible that the recommended
temperature value is not the maximum
temperature that can be selected for the
current programme.
Press the Temperature Adjustment button
to change the temperature. Temperature
decreases gradually.
No change can be made in pro-
grammes where temperature ad-
justment is not allowed.
You can also change the temperature after
the washing starts. This change can be
made if the only washing steps allow it.
If you scroll to cold wash option
and press Temperature Adjustment
button again, the recommended
maximum temperature for the se-
lected programme appears on the
display. Press the Temperature Ad-
justment button again to decrease
the temperature.
6.7 Spin Speed Selection
Whenever a new programme is selected,
the recommended spin speed of the selec-
ted programme is displayed on the Spin
Speed indicator. It is possible that the re-
commended spin speed value is not the
maximum spin speed that can be selected
for the current programme.
Press the Spin Speed Adjustment button to
change the spin speed. Spin speed de-
creases gradually.
Then, depending on the model of the
product, “Rinse Hold l_l " and "No Spin _"
options appear on the display.
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EN / 29
If you are not going to unload your laundry
immediately after the programme com-
pletes, you can use Rinse Hold function in
order to prevent them from getting wrinkled
when there is no water in the machine.
This function holds the laundry in the final
rinsing water. If you want to spin your laun-
dry after the Rinse Hold function:
1. Adjust the Spin Speed.
2. Press Start / Pause. The programme will
resume. Machine drains the water and
spins the laundry.
If you want to drain the water at the end of
the programme without spinning, use No
Spin function.
No change can be made in pro-
grammes where spin speed adjust-
ment is not allowed.
You can change the spin speed after the
washing starts if the washing steps allow it.
Changes cannot be made if the steps do
not allow it.
Rinse Hold
If you are not going to unload your clothes
immediately after the programme com-
pletes, you can use rinse hold function to
keep your laundry in the final rinsing water
in order to prevent them from getting
wrinkled when there is no water in the ma-
chine. Press Start/Pause button after this
process if you want to drain the water
without spinning your laundry. Programme
will resume and complete after draining the
water.
If you want to spin the laundry held in wa-
ter, adjust the Spin Speed and press Start/
Pause button. The programme will resume.
Water is drained, laundry is spun and the
programme is completed.
6.8 Auxiliary Function Selection
Select the desired auxiliary functions be-
fore starting the programme. Whenever a
programme is selected, icons of the auxili-
ary function symbol that is selected to-
gether with it illuminates.
Also the frames of the auxiliary functions
selected for the current programme after
the washing has started remain illumin-
ated.
When an auxiliary function button
that cannot be selected with the
current programme is pressed, the
washing machine will make a warn-
ing sound.
Some functions cannot be selected
together. If a second auxiliary func-
tion conflicting with the first one is
selected before starting the ma-
chine, the function selected first
will be cancelled and the second
auxiliary function selection will re-
main active. For example, if you
want to select Quick Wash after
you have selected the Additional
Water, Additional Water will be can-
celled and Quick Wash will remain
active.
An auxiliary function that is not
compatible with the programme
cannot be selected. (See "Pro-
gramme and consumption table")
Some programmes have auxiliary
functions that must be operated
simultaneously. Those functions
cannot be cancelled. The frame of
the auxiliary function will not be illu-
minated, only inner area will be illu-
minated.
6.8.1 Auxiliary Functions
Speedy/Intensive
You can shorten or extend the programme
duration with this function. Depending on
the programme selection, there may be dif-
ferences in time increases and decreases.
In case the FAST or INTENSIVE led is not lit,
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EN / 30
the appropriate programme duration is
shown for your normally soiled clothes/
laundry.
Depending on the programme selection, the
Intensive feature can be selected automat-
ically. In this case, the Intensive LED on the
panel will be lit. You can use the Intensive
selection to achieve a better washing per-
formance when washing heavily soiled
laundry.
You can reduce the time for your lightly
soiled laundry by pressing the Fast/Intens-
ive button in the programmes which come
with intense being selected. When you
press the button once, the LED will turn off
and you will reach the appropriate pro-
gramme duration for your normally soiled
clothes/laundry. When you press the same
button a second time, the fast LED will light
up, the time will decrease a little and it will
show the minimum programme duration,
which is suitable for your less soiled laun-
dry. The duration of programmes may
shorten by 50% when this function is selec-
ted. Thanks to optimized washing steps,
high mechanical agility and optimal water
consumption, high washing performance is
achieved despite the shorter duration.
Extra Rinse
This function enables the product to make
additional rinsing in addition to the one
already made after the main wash. Thus,
the risk for sensitive skins (babies, allergic
skins, etc.) to be effected by the minimal
detergent remnants on the laundry can be
reduced.
Steam
This function helps to reduce the creases
of your cotton, synthetic and mixed clothes,
shorten the ironing time and remove the
dirt by softening.
* Under conditions where the steam func-
tion is applied at the end of the programme,
your laundry may be warmer at the end of
the washing. This is expected within the
programme working conditions.
When you activate the steam func-
tion, do not use liquid detergent if
there is no liquid container or liquid
detergent dosing feature. There is
the risk of staining of the clothes.
Auto Dosing
You can change your dosage and detergent
preferences with this auxiliary function but-
ton. For detailed information, see “Dosage
Selections, Cancellation or Use of Powder
Detergent”
Auto Dosing Setting
You can use this function to change the
dosing amounts of the Liquid Detergent
and Softener. Press the Automatic Dosage
button to activate the function.
Take into account the amount of laundry,
the amount of soiling of the laundry and the
water hardness for the use of sufficient
amount of detergent in washing. For auto-
matic dosing, in order for your machine to
dose the appropriate amount of detergent,
you must define the recommended
amounts given on the package of the deter-
gent you use to the machine. For this, see
“Changing liquid detergent and softener
dosage settings” below.
You can find out the water hardness from
the water administration responsible for
your location, or you can determine it by ap-
plying the water hardness test. Detergent
manufacturers recommend using more de-
tergent when the water hardness is high.
Considering the water hardness, you can
define a reference value between 15 – 200
mL for 4-5 kg of medium soiled laundry.
The dosage amount will be adjusted auto-
matically based on the sensed laundry
characteristics.
For Soft / Medium water hardness:
Lightly Soiled: a mL.
Medium Soiled: b mL.
Heavily Soiled: c mL.
For hard water hardness:
Lightly Soiled: d mL.
Medium Soiled: e mL.
Heavily Soiled: f mL.
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EN / 31
Detergent manufacturers provide usage re-
commendations similar to the table above.
The value you must define to the machine
is the medium soiled value. Based on the
water hardness, define b or e value to the
machine.
If the amount of laundry you will wash is
different from 4-5 kg, you do not need to
change the dosage setting. Your machine
automatically adjusts the dosage amount
based on the load amount.
If you change the detergent model
you use, we recommend that you
adjust the dosage again to achieve
the best results.
Programme Recommendation by Laun-
dry Soiling Level
You can use the "Fast" feature for your
lightly soiled laundry. When you select the
"Fast" feature, your machine will adjust the
detergent dosing for lightly soiled laundry.
You can use the "Intense" feature for your
heavily soiled laundry. When you select the
"Intense" feature, your machine will adjust
the detergent dosing for heavily soiled laun-
dry.
Soiling Level in Automatic Programme
In products that have the Automatic Addi-
tional Rinsing feature, soil detection is per-
formed as part of the Automatic Pro-
gramme. Programme duration and dosed
detergent amount will change based on the
sensed soiling.
Changing Liquid Detergent and Softener
Dosage Settings:
1. Press the Auto Dosage key. When the li-
quid detergent is on and the fabric
softener is off, the liquid detergent set-
ting screen becomes active. When the li-
quid detergent is off and the fabric
softener is on, the liquid detergent set-
ting screen becomes active. The LED of
the active setting screen lights up.
2. Press the "+" and "-" keys to change the
dosage reference values.
3. When dosage amount setting process is
completed, you can return to the main
menu by pressing any key. For all pro-
grammes, dosing will be performed
based on the latest settings you have
selected until you select a new setting.
Remote Control
You can use this auxiliary function button
to connect your product to smart devices.
For detailed information, see HomeWhiz
Feature and Remote Control Function.
Customized Program
This auxiliary function can only be used for
Cotton and Synthetic programmes together
with the HomeWhiz application. If this func-
tion is activated under the HomeWhiz “Per-
sonalize” menu, you can add up to five ad-
ditional rinsing steps to the program. You
can select and use some auxiliary func-
tions even though they are not found on
your product. You can increase and de-
crease the time of the Cotton and Synthetic
programmes within a safe range.
When the Specialised Programme
auxiliary function is selected, the
washing performance and energy
consumption will be different than
the declared value.
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EN / 32
6.8.2 Functions/Programmes Selec-
ted by Pressing the Function
Keys for 3 Seconds
Anti Crease+
This function is selected when the relevant
Auxiliary function button is pressed and
held for 3 seconds and the programme fol-
low-up light for the relevant step turns on.
When the function is selected, the drum ro-
tates for up to 8 hours for preventing the
laundry from creasing at the end of the pro-
gramme. You can cancel the programme
and take your laundry out at any time dur-
ing the 8-hour duration. Press the function
selection key or the machine on/off key to
cancel the function. The programme follow-
up light will remain on until the function is
cancelled or the step is complete. If the
function is not cancelled, it will be active in
the subsequent washing cycles as well.
Child Lock
Use Child Lock function to prevent children
from tampering with the machine. Thus you
can avoid any changes in a running pro-
gramme.
You can switch on and off the ma-
chine with On / Off button when the
Child Lock is active. When you
switch on the machine again, pro-
gramme will resume from where it
has stopped.
When the Child Lock is enabled, an
audio warning will be given if the
buttons are pressed. Audio warning
will be cancelled if the buttons are
pressed five times consecutively.
To activate the child lock:
Press and hold the related auxiliary func-
tion button for 3 seconds. After the count-
down as “3-2-1" on the display is over, Child
Lock symbol appears on the display. When
this warning is displayed, you can release
the Auxiliary Function button 3.
To deactivate the child lock:
Press and hold the related auxiliary func-
tion button for 3 seconds. After the count-
down as “3-2-1" on the display is over, Child
Lock symbol disappears.
• Wireless Connection
You can match your machine and your
smart devices with the wireless connec-
tion. This way, you can use your smart
device to get information about your ma-
chine and control it.
To activate wireless connection:
Press and hold Remote Control button for 3
seconds. After countdown “3-2-1” on the
display ends, “On” symbol appears. When
this notification is displayed stop pressing
the remote control button. The wireless
connection icon blinks when the product is
connecting the internet. If connection is
successful, icon will remain on.
To deactivate wireless connection:
Press and hold Remote Control button for 3
seconds. Countdown “3-2-1” will be dis-
played, and then “Off” symbol will appear
on the display.
To be able to enable wireless con-
nection, machine setup should be
completed through HomeWhiz ap-
plication. After setup, wireless con-
nection will be enabled automatic-
ally if you press ”Remote Control”
button.
6.9 End Time
Time display
When the end time function is selected, the
remaining time until the programme starts
is shown in hours such as 1h, 2h, and the
remaining time to complete the programme
after your programme starts is shown in
hours and minutes as in the 01:30 example.
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EN / 33
Programme duration may differ
from the values in section "Pro-
gramme and consumption table"
depending on the water pressure,
water hardness and temperature,
ambient temperature, amount and
the type of laundry, auxiliary func-
tions selected and the changes at
the mains voltage.
After a certain period of time after
the end time function is activated,
the machine goes into standby
mode and some LEDs on the
screen turn off. If there is any user
input, the LEDs will turn on again.
With the End Time function, the start-up of
the programme may be delayed up to 24
hours. After pressing End Time Setting but-
ton, the programme's estimated ending
time is displayed. If the End Time is set,
End Time Setting indicator is illuminated.
In order for the End Time function to be ac-
tivated and the programme to be com-
pleted at the end of the specified time, you
must press Start/Pause button after adjust-
ing the time.
If you want to cancel the End Time func-
tion, turn off and on the product by press-
ing the On/Off button.
When you have activated the End
Time function, do not add liquid de-
tergent in the powder detergent
compartment no 2. There is the risk
of staining of the clothes
1. Open the loading door, place the laundry
and put detergent, etc.
2. Select the washing programme, temper-
ature, spin speed and, if required, the
auxiliary functions.
3. Set the end time of your choice by
pressing the End Time Setting button.
End Time Setting indicator illuminates.
4. Press Start / Pause. Time countdown
starts.
Additional laundry can be added
into the machine during the End
Time countdown. At the end of the
countdown, End Time indicator
turns off, washing cycle starts and
the time of the selected pro-
gramme appears on the display.
6.10 Starting the Programme
1. Press Start / Pause button to start the
programme.
2. Loading door is locked. The door lock
symbol appears on the display after the
loading door is locked.
3. Programme follow-up indicator lights on
the display will show the current pro-
gramme step.
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EN / 34
If no programme is started or no
button is pressed within 10 minutes
during programme selection pro-
cess, the product will automatically
turn off. Display and all indicators
turn off.
If you press On / Off button, the de-
fault selected programme informa-
tion is displayed.
6.11 Loading Door Lock
There is a locking system on the loading
door of the machine that prevents opening
of the loading door in cases when the water
level is unsuitable.
"Door Locked" symbol appears on the dis-
play when the loading door is locked.
If the Remote Control Function is
selected, the door will be locked. In
order to open the door you must de-
activate Remote Control Function
by either pressing the Remote Con-
trol button or changing the pro-
gramme position.
Opening the loading door in case of power
failure:
In case of power failure, you can
use the loading door emergency
handle under the pump filter cap to
open the loading door manually.
To avoid any water overflow before
opening the loading door, make
sure there is no water left inside the
machine.
1. Turn off and unplug the appliance.
2. Open the pump filter lid.
3. Pull down the loading door emergency
handle with a tool and release. Then
open the loading door.
4. If the loading door does not open then
repeat the previous step.
6.12 Changing the Selections After
Programme has Started
Adding laundry after the programme has
started
:
If the water level in the machine is suitable
when you press Start/Pause button, the
door lock will be deactivated and the door
will open, allowing you to add garments.
The door lock icon on the display goes off
when the door lock is deactivated. After
adding garments, close the door and press
Start/Pause button once again to resume
the washing cycle.
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EN / 35
If the water level in the machine is not suit-
able when you press Start/Pause button,
the door lock cannot be deactivated and
the door lock icon on the display remains
on.
If the temperature of the water in-
side the machine is above 50°C,
you cannot deactivate the door lock
for safety reasons, even if the water
level is suitable.
Switching the machine to pause mode:
Press the Start/Pause button to switch the
machine to pause mode. Pause symbol will
flash on the display.
Changing the programme selection after
programme has started:
Programme cannot be changed when a
programme is running. You need to pause
the operating programme if the Child Lock
is not active and select a new programme.
This action will cancel the current pro-
gramme.
The selected programme starts
anew.
Changing the auxiliary function, speed and
temperature:
Depending on the step the programme has
reached, you can cancel or activate the aux-
iliary functions. See "Auxiliary Function Se-
lection"
You can also change the speed and tem-
perature settings. See "Spin Speed Selec-
tion" and "Temperature Selection".
It gives out an audio warning if
change is not allowed.
The loading door will not open if the
water temperature in the machine
is high or the water level is above
the loading door baseline.
6.13 Cancelling the Programme
When the machine is turn on and off the
programme gets cancelled. Press and hold
On/Off button for 3 seconds.
If you turn the programme selection
button when the Child Lock is en-
abled, the programme will not be
cancelled. You should cancel the
Child Lock first.
If you want to open the loading
door after you have cancelled the
programme but it is not possible to
open the loading door since the wa-
ter level in the machine is above the
loading door baseline, then turn the
Programme Selection knob to
Pump+Spin programme and drain
the water in the machine.
6.14 End of Programme
End warning appears on the display when
the programme is completed.
The product automatically shuts down if no
buttons are pressed for 10 minutes. Display
and all indicators are turned off.
Completed programme steps will be dis-
played if you press the On/Off button.
6.15 HomeWhiz Feature and Re-
mote Control Function
You can check your washing machine from
smart devices and get information about
the status of your machine thanks to the
HomeWhiz function. You can carry out
many operations on your machine from
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EN / 36
your smart device by using the HomeWhiz
application. Moreover, you can use certain
properties only with the HomeWhiz Func-
tion.
You must download the HomeWhiz applica-
tion from the app store of your smart
device to use the Wifi feature of your ma-
chine.
To use the app, make sure your smart
device is connected to the internet.
If you are using the app for the first time,
complete user account registration by fol-
lowing the directions on the app. You can
use all HomeWhiz featured products in
your home through this account after regis-
tration is complete.
The , Bluetooth of your smart device should
be on and your device should be connected
to the internet during setup. Your smart
device should be close to the washing ma-
chine. After the setup, the Bluetooth can be
turned off or your smart device does not
need to be close to the washing machine.
You may use your product provided that
your smart device is connected to internet.
You can tap the “Devices” tab in the applic-
ation to view appliances paired with your
account. You may perform the user pairing
operation of these products on this page.
After the app is setup, with the HomeWhiz
Function, your washing machine can give
you instant status notifications via your
smart device.
Your washing machine will send you no-
tifications over HomeWhiz application in
the following cases:
At the end of the programme,
When the door of the washing machine is
opened,
In case of water cut warning,
In case of security warning,
To utilize the HomeWhiz feature,
ensure that the HomeWhiz app is
installed on your smart device and
that your washing machine is con-
nected to your home Wi-Fi network.
When your washing machine is not
connected to the network, it oper-
ates like a machine without Home-
Whiz function.
Your product shall run with a con-
nection to the wireless network in
your home network. The controls
made by means of the application
will be enabled through this net-
work. Therefore, the wireless signal
strength near the machine's loca-
tion must be adequate.
Operates at HomeWhiz 2.4 GHz fre-
quency band.
Please visit www.homewhiz.com link
to learn which Android and IOS ver-
sions are supported by HomeWhiz
application.
All safety measures described in
the "GENERAL SAFETY INSTRUC-
TIONS" titled section of the user
manual are also valid for remote
operation with HomeWhiz function.
6.15.1 HomeWhiz Setup
A connection should be set between your
product and the app in order for the app to
function. Follow the steps below to estab-
lish this connection.
1. If you are adding a device for the first
time, touch “Appliances” tab on the
HomeWhiz Application. Select “ADD AP-
PLIANCE” (touch here for setting up a
new appliance) button in the upper right
corner. Perform the setup by following
both the steps below and the steps in
the HomeWhiz Application.
2. To start the setup, make sure that your
machine is turned off. Press and hold
the On/Off button and the Remote Con-
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EN / 37
trol Function button simultaneously for
3 seconds to switch your machine to
HomeWhiz setup mode.
3. During the HomeWhiz setup process, an
animation will display on the screen, and
the Wireless Connection icon will con-
tinue to blink until your machine suc-
cessfully establishes an internet con-
nection. Only the On/Off button will be
active in this mode. Other buttons will
be inactive.
4. Follow the instructions on the display of
HomeWhiz application.
5. Wait until the installation is complete.
When setup is complete, give your
washing machine a name. Now, you can
see the product you have added to the
HomeWhiz Application.
Your washing machine will auto-
matically turn off if you cannot real-
ize the setup successfully within 5
minutes. In this case, you have to
start the setup process all over
again. If the problem continues,
please contact the Authorised Ser-
vice.
You can use your washing machine
with more than one smart device.
To do this, download the Home-
Whiz app on the other smart device
as well. When you launch the app,
you will need to log in with the ac-
count you previously created and
paired with your washing machine.
Otherwise, please read "Setting up
a washing machine that is connec-
ted to someone else's account".
HomeWhiz Application may require
you to type the product number
shown on the product label. You
can find the product label inside the
product door. The product number
will be shown on this label.
6.15.2 Setting up a Washing Ma-
chine Connected to Someone
Else's Account
If the washing machine you want to use
was previously introduced to the system
with someone else‘s account, you must es-
tablish a new connection between your
HomeWhiz Application and the product.
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EN / 38
1. Download HomeWhiz Application on the
new smart device you want to use.
2. Create a new account and log in to this
account on the HomeWhiz app.
3. Follow the steps described in Home-
Whiz Setup Setup and proceed with the
setup procedure.
Given that your product's Home-
Whiz Feature and Remote Control
functionality operate via either
Bluetooth or Wi-Fi technology, de-
pending on your product model, it's
important to note that only one
HomeWhiz application can control
your product at any given moment.
6.15.3 Deleting the HomeWhiz Ac-
count Match
Follow the following steps in order to delete
a washing machine previously matched
with someone else’s account.
1. Turn on your machine by using the On/
Off button.
2. When your machine is running, push and
hold the Remote Control Function but-
ton and End Time Setting buttons for 5
seconds.
3. You will hear warning sound from the
product to notify your request after the
countdown on the screen. Deleting the
match will take a few seconds.
After this operation, you cannot use the
HomeWhiz function of your washing ma-
chine until you do another setup.
Your product does not need to be connec-
ted to the internet in order to delete an ac-
count matching. Your request will be re-
ceived. This matching will be automatically
deleted when the product is first connected
to the internet.
6.15.4 Remote Control Function
and Its Use
After HomeWhiz setup, Wifi will automatic-
ally turn on. To activate or deactivate the
Wifi connection, please see "Wireless Con-
nection".
If you turn off and on your machine while
wireless connection is active, it will auto-
matically reconnect. In cases of changing
your network password or turning the mo-
dem off, the wireless connection will auto-
matically turn off. For this reason, you will
need to turn on the wireless connection
again if you want to use the Remote Con-
trol function.
You can check the wireless connection
symbol on the display to track your connec-
tion status. If the symbol is continuously
on, it means you have internet connection.
If the symbol is blinking, it means the ma-
chine is trying to connect. If the symbol is
off, you have no connection.
When the wireless connection is on
in your product, Remote Control
function will be selectable.
If the Remote Control function can-
not be selected, check the connec-
tion status. If the connection can-
not be established, repeat the initial
setup settings on the appliance.
If you want to control your washing ma-
chine remotely, you must activate the re-
mote control function by pressing the Re-
mote Control button on the control panel.
Once access is established to the product,
you will see a screen similar to the one be-
low.
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EN / 39
When the Remote Control is enabled, you
can only turn on the machine, turn it off and
follow the status through your washing ma-
chine. And all functions except child lock
can be managed through the application.
You can follow whether the Remote Control
function is on or off through the function in-
dicator on the display.
If the Remote Control function is Off, all the
operations are handled on the washing ma-
chine and only status follow-up is allowed
on the application.
Remote Control function may not be activ-
ated if the remote connection is off or the
product door is on.
Once you enable this feature on your wash-
ing machine, it stays active under most
conditions, providing you with the capability
to control your machine via the internet.
This functionality is available whether the
machine is powered on or off, and can be
accessed from any location.
In certain cases, it deactivates itself for
safety reasons:
When your washing machine undergoes
a power interruption.
When the door of the washing machine is
opened,.
When programme knob is turned and a
different programme selected or appli-
ance is turned off.
6.15.5 Troubleshooting
Do the following if you have a problem with
controlling or connection. Observe whether
the problem persists or not after the action
you have performed.
1. Check whether your smart device is con-
nected to the relevant home network.
2. Restart the product application.
3. Turn Bluetooth or Wi-Fi off and on via
the control panel, depending on the
model of your product.
4. If the connection cannot be established
with the above processes, repeat the ini-
tial set-up settings on the washing ma-
chine.
If the problem persists, consult an Author-
ised Service Agent.
6.16 Drum Illumination
Drum illumination lamp of your machine
will light up during programme selection.
The light will turn off when you start the
programme. If no programme is started or
no key is pressed within 10 minutes during
programme selection process, the drum il-
lumination lamp will turn off.
Drum illumination lamp of your machine
will light up after the programme is com-
pleted. When you turn off your machine, the
lamp turns off. The drum illumination lamp
will turn off if you do not press any button
within 10 minutes after the programme has
ended.
7 Maintenance and Cleaning
Please read the “Safety Instruc-
tions” section first!
Service life of your product extends and fre-
quently experienced problems will be re-
duced if it is cleaned at regular intervals.
7.1 Cleaning the Detergent Drawer
When to clean
When you open the dosing tank cover
and see a thickened non-fluid detergent
or softener,
If you are not satisfied with the washing
results, it may be that the detergent or
softener has become stiff and therefore
cannot be taken into the washing area,
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EN / 40
If the liquid in the tank does not decrease
although dosing is selected and you do
not load detergents or softeners for a
long time,
If you want to change the washing in-
gredients you have filled in the chamber
(for example, if you are not satisfied with
the detergent and do not want to use it)
or if you have done incorrect loading (for
example, if you have placed detergent or
softener in the detergent tank),
If a different brand of detergent or
softener will be added,
If a washing agent with different specific-
ations (e.g. if detergent is added for col-
oured ones when there is detergent in the
tank for whites) is added,
If a different-concentration washing
agent is added (to avoid wasting the pre-
viously filled detergent, you can put them
in the powder detergent compartment in
the next washing and consume it by se-
lecting the «powder detergent active» po-
sition on the screen.)
If the new softener has the same spe-
cifications but only a different scent, (it
should be noted that the scent of the
mixture will be different if it is added
without cleaning the remaining softener),
If it is not going to be used for a long
time (e.g. at the time of moving to the
summer house and at the time of return,
for 3 months or more), the liquid washing
agent may become denser and may be-
come stiffer at the end, and may not
make dosing although the system indic-
ates full.
Cleaning:
Before starting cleaning, unplug your appli-
ance by pressing the On/Off button.
It is recommended to wear a suit-
able glove so that you do not come
into direct contact with the deter-
gent and other washing materials
that you will empty from the deter-
gent drawer.
1. Press the blue part in the middle of the
detergent drawer to pull it towards you
and remove it.
2. Remove the drain stick located at the
back of the drawer from its slot.
3. Place the slot behind the detergent
drawer to be emptied towards the inside
of the compartment to be emptied.
4. Gently push the drain stick into the slot
behind the detergent compartment.
5. The detergent will start to pour into the
container.
6. The same is carried out for the softener
compartment.
7. The guides holding the top cover of the
detergent drawer are removed with a
flathead screwdriver (there are total of 6
guides, two each on the right, left and
back of the drawer) and the inside of the
drawer is washed.
8. After the completion of the washing pro-
cess, the cover is inserted to the drawer.
Make sure that all guides are in place. If
the guides do not fit, liquid may spill
from the drawer, or the detergent box
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EN / 41
may get trapped in the drawer rail or
move in difficulty. Therefore, make sure
that the guides are firmly seated.
9. Insert the drain stick back into its slot in
the back of the drawer.
10.Refit the drawer by paying attention to
its slot and slides and push the drawer
to close. Once detergents and softeners
are added, they will be ready for use in
dosed programs.
7.2 Cleaning the Loading Door and
the Drum
For products with drum cleaning pro-
gramme, please see the Operating the
product section.
Repeat Drum Cleaning process in
every 2 months.
NOTICE: Use an anti-limescale suit-
able for the washing machines.
After every washing make sure that no for-
eign substance is left in the product.
If the holes on the door gasket shown in the
figure is blocked, open the holes using a
toothpick.
Foreign metal substances will cause rust
stains in the drum. Clean the stains on the
drum surface by using cleaning agents for
stainless steel.
Never use steel wool or wire wool. These
will damage the painted, chrome coated
and plastic surfaces.
We recommend you to wipe the door gas-
ket with a dry and clean cloth at the end of
the programme. This will remove residues
on the door gasket in your machine and
prevent formation of malodours.
7.3 Cleaning the Body and Control
Panel
Wipe the body of the product with soapy
water or non-corrosive mild gel detergents
as necessary, and dry with a soft cloth.
Use only a soft and damp cloth to clean the
control panel. Do not use cleaning products
that contain bleach
7.4 Cleaning the Water Intake Fil-
ters
There is a filter at the end of each water in-
take valve at the rear of the product and
also at the end of each water intake hose
where they are connected to the tap. These
filters prevent foreign substances and dirt
in the water to enter the product. Filters
should be cleaned if they are dirty.
1. Close the taps.
2. Remove the nuts of the water intake
hoses to access the filters on the water
intake valves and clean them with an ap-
propriate brush. If the filters are too
dirty, remove them from their places
with a pliers and clean in this way.
3. Take out the filters on the flat ends of
the water intake hoses together with the
gaskets and clean thoroughly under run-
ning water.
4. Replace the gaskets and filters carefully
and tighten their nuts by hand.
7.5 Draining Remaining Water and
Cleaning the Pump Filter
The filter system in your product prevents
solid items such as buttons, coins and fab-
ric fibres clogging the pump impeller during
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EN / 42
draining of washing water. Thus, the water
will be drained without any problem and the
service life of the pump will extend.
If the product fails to drain water inside it,
the pump filter is clogged. Filter must be
cleaned whenever it is clogged or in every 3
months. Water must be drained off first to
clean the pump filter.
In addition, prior to transporting the product
(e.g., when moving to another house) water
should be drained completely.
NOTE:
Foreign substances left in the
pump filter may damage your
product or may cause noise prob-
lem.
If you live in areas prone to frost, re-
member to turn off the water tap,
disconnect the main hose, and
drain the water from the product
when it's not in use.
After each use, turn off the tap to
which the mains hose is connected.
In order to clean the dirty filter and drain
the water:
1. Unplug the product to cut off the supply
power.
Temperature of the water inside the
product may rise up to 90 ºC. To
avoid the risk of scalding, clean the
filter after the water inside the
product is cooled down.
2. Open the filter cover.
3. Follow the below procedures in order to
drain water.
If the product has an emergency water
draining hose, in order to drain the water:
Pull the emergency draining hose out of
its seat.
Place the end of the hose in a large con-
tainer. Drain the water into the container
by pulling out the plug at the end of the
hose. When the container is filled, close
the end of the hose with the plug. Drain
all water by repeating the procedure spe-
cified above after draining the container.
When the water drain is finished, close
the end with the plug again and fix the
hose in its place.
Unscrew the pump filter.
1. Clean any residues inside the filter as
well as fibres, if any, around the pump
impeller region.
2. Replace the filter.
3. If the filter cap is composed of two
pieces, close the filter cap by pressing
on the tab. If it is one piece, seat the
tabs in the lower part into their places
first, and then press the upper part to
close.
8 Troubleshooting
Please read the “Safety Instruc-
tions” section first!
Programmes do not start after the loading
door is closed.
Start / Pause /Cancel button might not
be pressed. >>> * Press the Start /
Pause /Cancel button.
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EN / 43
It may be difficult to close the loading
door in case of excessive loading. >>>
Reduce the amount of laundry and make
sure that the loading door is closed prop-
erly.
Programme cannot be started or selected.
The product has switched to self-protec-
tion mode due to a supply problem (line
voltage, water pressure, etc.). >>> De-
pending on the product model, select an-
other program by turning the Program Se-
lection button or pressing and holding
the On/Off button for 3 seconds to can-
cel the program. Previous programme
will be cancelled. See Cancelling the Pro-
gramme
Water inside the product.
Some water has remained in the product
due to the quality control processes in
the production. >>> This is not a failure;
water is not harmful to the product.
The product does not take water in.
Tap is turned off. >>> Turn on the taps.
Water inlet hose is bent. >>> Flatten the
hose.
Water inlet filter is clogged. >>> Clean the
filter.
Loading door is not closed. >>> Close the
door.
The product does not drain water.
Water drain hose is clogged or twisted.
>>> Clean or flatten the hose.
Pump filter is clogged. >>> Clean the
pump filter.
Product vibrates or makes noise.
Product is standing unbalanced. >>> Ad-
just the stands to balance the product.
A hard substance has entered into the
pump filter. >>> Clean the pump filter.
Transportation safety bolts are not re-
moved. >>> Remove the transportation
safety bolts.
Laundry quantity in the product is too
little. >>> Add more laundry to the
product.
Excessive laundry is loaded in the
product. >>> Take out some of the laun-
dry from the product or distribute the
load by hand to balance it homogen-
eously in the product.
Product is leaning on a rigid item. >>>
Make sure that the product is not leaning
on anything.
There is water leaking from the bottom of
the product.
Water drain hose is clogged or twisted.
>>> Clean or flatten the hose.
Pump filter is clogged. >>> Clean the
pump filter.
Product stopped shortly after the pro-
gramme started.
Machine has stopped temporarily due to
low voltage. >>> Product will resume run-
ning when the voltage restores to the nor-
mal level.
Product directly drains the water it takes
in.
Draining hose is not at adequate height.
>>> Connect the water draining hose as
described in the user manual.
No water can be seen in the product during
washing.
Water is inside the invisible part of the
product. >>> This is not a failure.
Loading door cannot be opened.
Loading door lock is activated because
of the water level in the product. >>>
Drain the water by running the Pump or
Spin programme.
Product is heating up the water or it is at
the spinning cycle. >>> Wait until the pro-
gramme completes.
Loading door may be stuck because of
the pressure it is subjected to. >>> Grab
the handle and push and pull the loading
door to release and open it.
If there is no power, loading door of the
product will not open. >>> To open the
loading door, open the pump filter cap
and pull down the emergency handle po-
sitioned at the rear side of the said cap.
See Loading Door Lock [}34]
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EN / 44
Washing takes longer than specified in the
user manual. (*)
Water pressure is low. >>> Product waits
until taking in adequate amount of water
to prevent poor washing quality due to
the decreased amount of water. There-
fore, the washing time extends.
Voltage is low. >>> Washing time is pro-
longed to avoid poor washing results
when the supply voltage is low.
Input temperature of water is low. >>>
Required time to heat up the water ex-
tends in cold seasons. Also, washing
time can be lengthened to avoid poor
washing results.
Number of rinses and/or amount of rins-
ing water have increased. >>> Product in-
creases the amount of rinsing water
when good rinsing is needed and adds an
extra rinsing step if necessary.
Excessive foam has occurred and auto-
matic foam absorption system has been
activated due to too much detergent us-
age. >>> Use recommended amount of
detergent.
Programme duration does not countdown.
(On models with display) (*)
Timer may stop during water intake. >>>
Timer indicator will not countdown until
the product takes in adequate amount of
water. The product will wait until there is
sufficient amount of water to avoid poor
washing results due to lack of water.
Timer indicator will resume countdown
after this.
Timer may stop during heating step. >>>
Timer indicator will not countdown until
the product reaches the selected temper-
ature.
Timer may stop during spinning step. >>>
Automatic unbalanced load detection
system is activated due to the unbal-
anced distribution of the laundry in the
product.
Programme duration does not countdown.
(*)
There is unbalanced load in the product.
>>> Automatic unbalanced load detection
system is activated due to the unbal-
anced distribution of the laundry in the
product.
Product does not switch to spinning step.
(*)
There is unbalanced load in the product.
>>> Automatic unbalanced load detection
system is activated due to the unbal-
anced distribution of the laundry in the
product.
The product will not spin if water is not
drained completely. >>> Check the filter
and the draining hose.
Excessive foam has occurred and auto-
matic foam absorption system has been
activated due to too much detergent us-
age. >>> Use recommended amount of
detergent.
Washing performance is poor: Laundry
turns gray. (**)
Insufficient amount of detergent has
been used over a long period of time. >>>
Use the recommended amount of deter-
gent appropriate for water hardness and
the laundry.
Washing has been made at low temperat-
ures for a long time. >>> Select the
proper temperature for the laundry to be
washed.
Insufficient amount of detergent is used
with hard water. >>> Using insufficient
amount of detergent with hard water
causes the soil to stick on the cloth and
this turns the cloth into gray in time. It is
difficult to eliminate graying once it hap-
pens. Use the recommended amount of
detergent appropriate for water hardness
and the laundry.
Excessive amount of detergent is used.
>>> Use the recommended amount of de-
tergent appropriate for water hardness
and the laundry.
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EN / 45
Washing performance is poor: Stains per-
sist or the laundry is not whitened. (**)
Insufficient amount of detergent is used.
>>> Use the recommended amount of de-
tergent appropriate for water hardness
and the laundry.
Excessive laundry is loaded in. >>> Do
not load the product in excess. Load with
amounts recommended in the "Pro-
gramme and consumption table".
Wrong programme and temperature were
selected. >>> Select the proper pro-
gramme and temperature for the laundry
to be washed.
Wrong type of detergent is used. >>> Use
original detergent appropriate for the
product.
Excessive amount of detergent is used.
>>> Put the detergent in the correct com-
partment. Do not mix the bleaching agent
and the detergent with each other.
Washing performance is poor: Oily stains
appeared on the laundry. (**)
Regular drum cleaning is not applied. >>>
Clean the drum regularly. For this proced-
ure, see Cleaning the Loading Door and
the Drum [}41]
Washing performance is poor: Clothes
smell unpleasantly. (**)
Odours and bacteria layers are formed on
the drum as a result of continuous wash-
ing at lower temperatures and/or in short
programmes. >>> Leave the detergent
drawer as well as the loading door of the
product ajar after each washing. Thus, a
humid environment favourable for bac-
teria cannot occur in the machine
Colour of the clothes faded. (**)
Excessive laundry was loaded in. >>> Do
not load the product in excess.
Detergent in use is damp. >>> Keep deter-
gents closed in an environment free of
humidity and do not expose them to ex-
cessive temperatures.
A higher temperature was selected. >>>
Select the proper programme and tem-
perature according to the type and soiling
degree of the laundry.
Washing machine does not rinse well.
The amount, brand and storage condi-
tions of the detergent used are inappro-
priate. >>> Use a detergent appropriate
for the washing machine and your laun-
dry. Keep detergents closed in an envir-
onment free of humidity and do not ex-
pose them to excessive temperatures.
Detergent was put in the wrong compart-
ment. >>> If detergent is put in the pre-
wash compartment although prewash
cycle is not selected, the product can
take this detergent during rinsing or
softener step. Put the detergent in the
correct compartment.
Pump filter is clogged. >>> Check the fil-
ter.
Draining hose is folded. >>> Check the
drain hose.
Laundry became stiff after washing. (**)
Insufficient amount of detergent is used.
>>> Using insufficient amount of deter-
gent for the water hardness can cause
the laundry to become stiff in time. Use
appropriate amount of detergent accord-
ing to the water hardness.
Detergent was put in the wrong compart-
ment. >>> If detergent is put in the pre-
wash compartment although prewash
cycle is not selected, the product can
take this detergent during rinsing or
softener step. Put the detergent in the
correct compartment.
Detergent was mixed with the softener.
>>> Do not mix the softener with deter-
gent. Wash and clean the drawer with hot
water.
Laundry does not smell like the softener.
(**)
Detergent was put in the wrong compart-
ment. >>> If detergent is put in the pre-
wash compartment although prewash
cycle is not selected product, the can
take this detergent during rinsing or
softener step. Wash and clean the drawer
with hot water. Put the detergent in the
correct compartment.
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EN / 46
Detergent was mixed with the softener.
>>> Do not mix the softener with deter-
gent. Wash and clean the drawer with hot
water.
Softener dosage setting may be in low
level. >>> Increase the softener dosage
amount by one level. See "Automatic
Dosage Setting".
Detergent residue in the detergent drawer.
(**)
Detergent was put in wet drawer. >>> Dry
the detergent drawer before putting in de-
tergent.
Detergent has gotten damp. >>> Keep de-
tergents closed in an environment free of
humidity and do not expose them to ex-
cessive temperatures.
Water pressure is low. >>> Check the wa-
ter pressure.
The detergent in the main wash compart-
ment got wet while taking in the prewash
water. Holes of the detergent compart-
ment are blocked. >>> Check the holes
and clean if they are clogged.
There is a problem with the detergent
drawer valves. >>> Call the Authorised
Service Agent.
Detergent was mixed with the softener.
>>> Do not mix the softener with deter-
gent. Wash and clean the drawer with hot
water.
Regular drum cleaning is not applied. >>>
Clean the drum regularly. For this proced-
ure, see Cleaning the Loading Door and
the Drum [}41]
Too much foam forms inside the product.
(**)
Improper detergents for the washing ma-
chine is used. >>> Use detergents appro-
priate for the washing machine.
Excessive amount of detergent is used.
>>> Use only sufficient amount of deter-
gent.
Detergent was stored under improper
conditions. >>> Store detergent in a
closed and dry location. Do not store in
excessively hot places.
Some meshed laundry such as tulle may
foam too much because of their texture.
>>> Use smaller amounts of detergent for
this type of item.
Detergent was put in the wrong compart-
ment. >>>Make sure you place the deter-
gent in the appropriate compartment.
Foam is overflowing from the detergent
drawer.
Too much detergent is used. >>> Mix 1
tablespoonful softener and ½ l water and
pour into the main wash compartment of
the detergent drawer. >>> Put detergent
into the product suitable for the pro-
grammes and maximum loads indicated
in the “Programme and consumption
table”. When you use additional chemic-
als (stain removers, bleaches and etc.),
reduce the amount of detergent.
Laundry remains wet at the end of the pro-
gramme. (*)
Excessive foam has occurred and auto-
matic foam absorption system has been
activated due to too much detergent us-
age. >>> Use recommended amount of
detergent.
(*) The product does not switch to spinning
step when the laundry is not evenly distrib-
uted in the drum to prevent any damage to
the product and to its surrounding environ-
ment. Laundry should be rearranged and re-
spun.
(**) Regular drum cleaning is not applied.
Clean the drum regularly. See Cleaning the
Loading Door and the Drum [}41]
If you cannot eliminate the problem
although you follow the instructions
in this section, consult your dealer
or the Authorised Service Agent.
Never try to repair a nonfunctional
product yourself.
Check the HomeWhiz section for
the relevant troubleshooting in-
formation.
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Arcelik Hitachi Home Appliances (Thailand) Ltd.
Distributor Beko A&NZ Pty Ltd
2820532371/ EN/ / 15/10/2024 10:23

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