EasyKey
Alpha series
Alpha-VP-5HWS
Smart Video Door
Lock
User
manual
Register your produc t(s) to get
support from below link:
www. philips.com/support
1
Contents
1. Important information 02
Security
Caution
Disposal of used products
and batteries
4. How to set up your
Easykey
09
Before setup
Enter master mode
Change master PIN code
Add a new user
Delete a user record
System settings
Extended functions
System query
5. How to use EasyKey 14
Unlock from outside or inside
Lock from outside or inside
Interior lockout
Unlock with mechanical key
6. Other functions 16
Indoor infrared sensor unlock
Outside forced lock
Mute mode
Restore to default settings
Doorbell
Two-way video intercom
Screen
7. Indicators meaning
and usage
20
Door lock status indicator
Low battery voltage indicator
Outside forced lock indicator
Mute indicator
Interior lockout indicator
System lockup indicator
[OPEN/CLOSE] indicator
Indoor infrared sensor unlock
indicator
8. Troubleshooting 22
Alerts on Philips Easykey
How to charge EasyKey in an
emergency
How to replace batteries
How to charge lithium battery
2.Installation
03
Packaging list
Exploded views
Before installation
Change the orientation of latch
bolt
Instructions
3. Get to know your
EasyKey
08
Front escutcheon
Rear escutcheon
2
1. Important information
Safety
◆
Before using Philips EasyKey, please read and
understand all instructions. Damage caused by
non-compliance with the instructions will not be
covered by warranty.
◆
Use only the manufacturer-specied
accessories/components.
◆
Use only the alkaline batteries the product
is equipped with, or use the same specication
type of alkaline batteries.
◆
Do not forcibly disassemble this product to
avoid triggering an alarm or damaging the
product.
◆
Do not scrape the ngerprint sensor with
sharp objects, otherwise it may cause permanent
damage.
◆
Do not expose products to environments
where there is water leakage or splashing.
◆
Do not expose the product to corrosive
substances to prevent damaging the protective
cover.
◆
Do not hang objects on the handle, in case it
might aect the normal use of the lock.
◆
Please clean the product with a soft cloth.
◆
Do not remove the battery during
setting up and operating.
◆
Please let a professional technician to
install the door lock and follow the installation
guidelines provided. Do not
disassemble the lock by yourself. Keep the
relevant sealed stickers properly.
◆
Please modify the default master PIN
code immediately after nishing installing
and debugging, and do not easily disclose
the password information and also keep the
mechanical key properly.
◆
Please replace all the batteries immediately if
there is a low battery alarm. Please make sure to
correctly match the poles (+/-) when installing
the batteries.
Caution
◆
Do not place the battery near re sources to
avoid the explosion.
◆
Do not use any emergency power supply that
does not meet the safety requirements to power
up the product.
◆
Do not connect the 2 poles of the batteries
with metals to avoid short circuit which may lead
to an explosion.
◆
Please make sure any component replacement
is executed by Philips, Philips authorized service
center or professional technicians.
◆
Do not use accessories or parts that have been
produced by other manufacturers or have not
been specically recommended by Philips. The
use of such accessories and parts may void your
warranty.
Disposal of used
products and batteries
◆
You can have your locks reclaimed at Philips
authorized service centers. You will receive
corresponding compensation if your products
meet our conditions.
◆
Please familiarize yourself with the local
electronic product collection system.
◆
Please follow local regulations and do not
discard used products into ordinary household
waste.
◆
Proper disposal of used products can help
to avoid potential negative impacts on the
environment and human health.
◆
Batteries must not be disposed of with
ordinary household waste.
◆
Please familiarize yourself with the local
regulations on batteries classication recycling.
Disposing of batteries properly can help avoid a
negative impact on the environment and human
health.
3
Packaging list
The pictures are for reference only, please refer to the actual packaging items.
2. Installation
①
Front escutcheon
with sillicone pad
②
Rear escutcheon
with sillicone pad
③
Drilling template
④
Mortise
⑤
Mounting plate
⑥
Quick start guide
⑦
Warranty card
⑧
Quality certicate
⑨
Key tag
⑩
Mechanical key
⑪
Lithium battery
⑫
Strike
⑬
Installation kit
Warranty
Card
Easy
Key
Quick Start
Guide
EasyKey
EasyKey
⑭
Cleaning pad
⑮
USB cable
4
Exploded views
1.
2.
3.
4.
5.
6.
7.
Screen x1
Lithium battery x1
M6 anchor screw x2
Rear escutcheon x1
Compressed spring x2
Square shaft x2
M5 anchor screw x2
8.
9.
10.
11.
12.
13.
Mounting plate x1
Mortise x1
M5 threaded pipe x2
M6 threaded pipe x2
Front escutcheon x1
Screw cap x1
1
1
22 33 44
55
66
77
88
99 1010
1111
1212
1313
1
5
Loosen the screws by turning them
counterclockwise with an Allen
wrench and remove the mortise plate.
Mount the mortise plate and fasten it
with screws.
Take out the latch bolt and rotate it to
180°, then put it back.
Before installation
1. Please choose the proper installation kit to suit your door thickness.
2. The default installation kit is applicable for a door thickness of 60-90mm. If your door
thickness does not within this range, please feel free to contact us.
Left-handed door Right-handed door
Left inward
Left outward
Mortise plate
Mortise plate
Allen wrench
Latch
bolt
Allen wrench
Right inward
Right outward
Attention
This product is is suitable for the door going in four directions: left outward, right
inward, right outward and left inward.
Change the orientation of the latch bolt
1
3
2
6
Instructions
The following installation steps only apply to right-handed door. For left-handed
door, please read [Before installation] carefully and make necessary adjustments.
Mark the hole for drilling with drilling
template and drill the marked hole,
then mount the mortise into the hole
and fasten it with four anchor screws.
1 2
Install threaded pipes on the front
escutcheon and put the compressed
spring and square shaft accordingly
into the corresponding holes.
Pull the connector through the hole
and insert the square shaft into the
hole on the mortise, making sure the
front escutcheon is ush against the
door.
3
Place the mounting plate on the door
and fasten it with two M5 anchor
screws.
4
Make sure the latch bolt stays inside the
door during installation.
Attention
Please choose the proper square shaft and
threaded pipe to suit your door thickness.
Attention
M5 threaded pipe
M6 threaded
pipe
M6 threaded
pipe
Mortise connector
Escutcheon connector
Wi-Fi antennas
7
Remove the front cover
and the battery cover.
Insert and tighten M6
anchor screws to secure
the rear escutcheon as
indicated in illustration.
Put the deco cover
back, install the lithium
battery, and install the
battery cover along
with the strike.
Check whether the
rotary knob, mechanical
key, and all other
components work
properly.
Put the compressed spring and
square shaft into the hole of the rear
escutcheon accordingly.
5 6
Connect the connector of escutcheon
and mortise as well as the wi-
antennas to the connector port of rear
escutcheon. Then insert the square
shaft into the hole on the mortise,
making sure the rear escutcheon is
ush against the door.
Please hide the extra connector in the door
hole or the inside escutcheon.
Attention
Once installed the strike, please test the locking and unlocking function.
Attention
7 8
9
Mortise
connector
Mortise
connector port
Escutcheon
connector port
Front
escutcheon
connector
Wi-Fi
antennas
8
The pictures are for reference only, please refer to the actual packaging items.
Rear escutcheon
Front escutcheon
3. Get to know your EasyKey
①
Door lock status indicator
②
Doorbell
③
Keypad
④
Mute key
⑤
Fingerprint sensor
⑥
Camera
⑦
Push-pull handle
⑧
Keytag reader
⑨
Low battery voltage
indicator
⑩
PIR sensor
⑪
Reboot and USB interface
⑫
Key hole
①
Screen
②
Battery compartment
③
[RES] button
④
Restore to default settings
⑤
[OPEN/CLOSE] button
⑥
Rotary knob
⑦
Push-pull handle
3
4
8
9
6
7
1
5
2
10
11
12
7
4
3
1
6
2
5
9
Pre-setup instructions
◆Philips EasyKey comes with two modes: General mode and Dual verication mode.
◆User code
If you want to delete a specic user's information, you could delete the related user code in
the system.
You can use the below template to write down all user information for review.
4. How to set up your EasyKey
General mode Unlock with any registered identity information
Unlock with the combination of two dierent verications
among PIN code, Key tag and ngerprint.
Dual verication mode
◆Icon annotation
Master
PIN code
User PIN
code
User code
(00-99)
Master
ngerprint
Fingerprint
[#]
One-time
PIN code
[*]
1.Press [*] key to return to the previous menu.
2.The default master PIN code is 12345678.
Attention
Keytag
User code Name Fingerprint PIN code Keytag
00
01
02
03
04
05
06
07
10
How to enter master
mode
Wake up the keypad and enter [#] twice
before you enter any other numbers, then
enter master PIN code and enter [#] to enter
the master mode.
Enter [*] twice followed by master PIN code,
and conrm with [#].
Enter [1] to go to user setting and enter
[1] again to add user information. You can
directly add a desirable information (PIN
code, ngeprint or Key tag) and the system
will automatically identify and add what
you have entered.
Way to add a new PIN code: Enter a new
user PIN code and conrm with [#]. Enter
the new PIN code again and confrim
with [#]. Once heard a voice prompt of
"Succeeded", keep pressing [*] until you
nally exit the master mode.
Way to add a ngerprint: Place your nger
on the ngerprint sensor. When you hear
a voice prompt of “Move your nger and
put on again", lift your nger and repeat
the process until you hear a voice prompt
of “Succeeded". After you have successfully
registered your ngerprint, keep pressing
[*] until you nally exit the master mode.
Way to add a Keytag: Place the key tag
against the keytag reader. After hearing a
voice prompt of“Succeeded', keep pressing
[*] until you nally exit the master mode.
Master ngerprint
User settings
Light up the keypad and enter [*] twice
before you enter any other numbers. Then
place the registered master ngerprint
against ngerprint sensor to go into the
master mode.
Add a new user PIN code
If the master PIN code is the default PIN of
12345678, please follow the below steps to
change the master PIN code on keypad rst:
enter master mode, enter [1] followed by [5]
and then enter the new master PIN code.
1. Product in factory mode does not come
with master ngerprint, please enroll a
master ngerprint rst before operation.
2. It is recommeded that the master
ngerprint and user ngerprint should not
share the same nger.
Attention
Attention
11
11
Enter [*] twice followed by master PIN code
and conrm with [#].
Enter [*] twice followed by master PIN code
and conrm with [#].
Enter [*] twice followed by master PIN code
and conrm with [#].
Enter [*] twice followed by master PIN code
and conrm with [#].
Enter [1] to go to user settings and enter [2]
to add a one-time PIN code.
Enter [1] to go to user settings and enter [5]
to change master PIN code.
Enter [1] to go to user settings and enter [4]
to add or change master ngerprint.
Enter [1] to go to user settings and enter [6]
to delete user information.
Enter a one-time PIN code of 6 to 12
digits and conrm with [#]. Re-enter the
one-time PIN code and conrm with [#].
Once heard a voice prompt of “Succeeded",
keep pressing [*] several times until you exit
master mode.
Enter a new master PIN code and conrm
with [#]. Enter the new master PIN code
again and conrm with [#]. Once heard a
voice prompt of "succeeded", keep pressing
[*] until you nally exit master mode.
Without registered ngerprint: Enroll a
nger as a master ngerprint. Once heard a
voice prompt of "succeeded" , keep pressing
[*] until you nally exit master mode.
With registered ngerprint: Enroll a new
nger to replace the old one. Once you
heard a voice prompt of "succeeded", keep
pressing [*] until you nally exit master
mode.
Choose the information that is to be
deleted: Delete a single PIN code, press [1];
Delete a single ngeprint, press [2]; Delete
a single Keytag, press [3]; Delete all user
information, press [5], Please follow the
voice guide to delete a specic information.
Once heard a voice prompt of "succeeded",
keep pressing [*] until you nally exit
master mode.
Add a one-time PIN code Change master PIN code
Add or change matser ngerprint
Deletion of user information
2
1
1
1
1
or or or
12
System settings
Enter [2] to go to system settings and then
enter [2] to enter volume settings.
Choose the volume as needed: For
high volume, press [1]; for low volume,
press [2]; for mute mode, press [3]. After
hearing a voice prompt of “Succeeded",
press [*] until you nally exit the master
mode.
or or
The default volume is "high volume".
The default language is English.
The eco mode turns o by default.
The default verication option is single
verication.
Attention
Attention
Attention
Attention
节能设置
节能设置
Language settings
Volume settings
Eco mode
Dual verication mode
Enter [*] twice followed by master PIN code
and conrm with [#].
Enter [*] twice followed by master PIN code
and conrm with [#].
Enter [*] twice followed by master PIN code
and conrm with [#].
Enter [*] twice followed by master PIN code
and conrm with [#].
Enter [2] to go to system settings and enter
[1] to set language.
Enter [2] to go to system settings and then
enter [3] to go to eco mode.
Enter [2] to go to system settings and then
enter [4] to enable or disable the dual
verication mode. Once heard a voice
prompt of "Succeeded", keep pressing [*]
until you nally exit the master mode.
Choose the language as needed: For
Chinese, press [1]; for English, press
[2]. After hearing a voice prompt of
“Succeeded", press [*] until you nally
exit the master mode.
Enter [1] to turn on or turn o the eco
mode. Once heard the voice prompt of
"Succeeded", keep pressing [*] until you
nally exit the master mode.
or
13
Download ocial App
Please search and download Philips
EasyKey Plus on your phone.
Lock intergration
Option 1: QR code scanning
1. Power on your door lock and nd the
QR code placed on the battery cover.
2. Sign in ocial app and choose "Add
a device" on the rst screen to enter QR
code scanning page.
3. After scanning the QR code on
the battery cover, please follow the
instructions to complete the pairing set
up in the app.
Option 2: Manual operations
1. Sign in ocial app and tap "Add a
device" in the rst screen and choose
"Manual".
2. Perform a search for product model
on current page and then go to network
connection page.
3. Enter [*] twice on the door lock, then
enter master PIN code and conrm with
[#] to go to master mode. Enter [4] to
join a network and you will hear a voice
prompt of "Connecting, please wait a
moment".
Return to ocial app and follow the
instructions to complete the pairing set
up .
Network setting
App pairing guide
The infrared sensor turns on by default.
Philips Easykey is only compatible with a
router with dedicated 2.4 Hz (5G Hz Wi-
Fi is not supported). Please make sure the
distance between the door lock and the
router is less than 10 meters, otherwise
the connectivity of the router will be
aected.
Attention
Attention
节能设置
节能设置
Infrared sensor
Network connection
Enter [*] twice followed by master PIN code
and conrm with [#].
Enter [*] twice followed by master PIN code
and conrm with [#].
Enter [4] to join a network. After a
successful network connection, the system
will automatically exit the master mode.
Enter [2] to go to system settings and then
enter [5] to enable or disable the infrared
sensor. Once heard a voice prompt of
"Succeeded", keep pressing [*] until you
nally exit the master mode.
①
②
③
14
①Touch the digit input area to
light up the keypad and enter
the registered PIN code and
conrm with [#].
②After hearing a voice prompt
of “Door opened", push or pull
the handle to unlock the door.
Philips EasyKey adopts indoor
fast opening mortise. You can
unlock the door from inside by
rotating the rotary knob.
①Place the registered nger
on the ngerprint sensor.
②When you hear a voice
prompt of "Door opened",
push or pull the handle to
unlock the door.
①Place the registered
Keytag against the keytag
reader.
②After hearing a voice
prompt of "Door opened",
push or pull the handle to
unlock the door.
Double press the [OPEN]
functional button within one
second, then push or pull to
unlock the door.
Philips Easykey has an infrared
sensor on the handle. When
the sensor is triggered, you
can press the sensor module
on the front and rear sides of
the handle simultaneously to
unlock the door.
Unlock from inside or outside
5. How to use EasyKey
Unlock from outside
Unlock from inside
With a rotary knob With a functional
button
With an infrared
sensor
1
1
2
2
1
2
Keypad
Push or
pull to
unlock
Push or
pull to
unlock
Push or
pull to
unlock
With PIN code
Fingerprint
sensor
Keytag
reader
With ngerprint
With a Keytag
15
Lock from outside or inside
Interior lockout
When the door lock is locked, long press the
[CLOSE] button and there will be a voice prompt
of "inside deadlock enabled"
1. When the door is under interior lockout mode,
the front escutcheon will lock up. When you verify
your identity, the combination of "15937(X)" will
be visible on the keypad and there will be a voice
prompt of "Inside deadlock enabled" to remind you
that the door has been deadlocked from inside.
2. Under interior lockout mode, all operations of
front escutcheon are disabled. Master PIN code
verication or mechanical key opening is required
to release the door from interior lockout mode.
Unlock with mechanical key
① Cut the mechanical box
and take out the key. Push
the cover aside and reveal
the key.
② Insert the key into the
keyhole and the key should
be vertical to the key shell.
Then turn the key shell by
90° in the direction of the
handle until it is close to
the lock.
③ Make a 180 degrees
twist clockwise and
make sure the key shell is
parallel to the horizontal
plane. Then rotate the key
cover horizontally in the
direction of the handle to
unlock.
Attention
Push button
The latch bolt will pop up automatically as soon as the door is close and there will be a voice
prompt of “Door Close”.
It is recommended not to use mechanical keys daily unless there is an emergency,
such as a dead battery, forgotten PIN code or system malfunction.
Attention
16
6. Other functions
Indoor infrared sensor
Outside forced lock
Function:
Once the indoor infrared sensor is enabled,
you could easily unlock the door from inside.
How to use:
Philips Easykey has an infrared sensor on the
handle. Once the sensor is triggered, you can
touch the sensing area on the rear and front
side of the handle simultaneously to unlock
the door.
Enable/Disable:
When the infrared sensor is disabled, long
press the [OPEN/CLOSE] button at the same
time to turn it on.
When the infrared sensor is enabled, long
press the [OPEN/CLOSE] button at the same
time to turn it off.
Function:
Unlocking from inside will trigger an alert.
How to use:
Once locking the door successfully, long
press the number key "8" for 2 seconds to
enter outside forced lock mode.
Outside forced lock button
Enabling the outside forced lock function
will not aect the normal way to unlock the
door from outside.
Attention
Infrared sensor
Sensing area
When the infrared sensor is disabled,
the indoor inductive unlocking would
be inactive. When you touch both the
front and rear side of the sensing area
on the handle, the red light will light up
to remind you that the indoor inductive
unlocking is off.
Attention
17
Mute mode
Restore to default settings
Function:
Empty all user information and restore
the EasyKey to default settings.
How to use:
Double click the [RES] button with a
sharp object. Then the door lock will
be restored to factory settings and all
the user information will be emptied.
Function:
Turning off the voice guide with only
one key, which is applicable to the
scenes where you don't want to disturb
your families.
How to use:
1. Mute: When the system is awake,
long press the [Mute] key for 2 seconds
to enter mute mode and there will be a
voice prompt of "Mute mode".
2. Unmute: When the system is awake,
long press the [Mute] key for 2 seconds
to turn off the mute mode and there
will be voice prompt of "Voice mode".
Mute key
18
Doorbell
Function:
When the doorbell make sound, it
indicates that someone comes in the
door.
How to use:
When the visitor press the doorbell
on the keypad, the indoor chime
will produce a dingdong bell sound.
Meanwhile, the camera of smart lock
will capture a video clip of the visitors
and send it straight to the paired app.
When you get a notication on your
phone, you can check the situation
outside your front door remotely via
app.
Function:
View the situation outside the front
door and talk to the visitors via mobile
app.
How to use:
When the door lock is intergrated with
the mobile app, you can check the
situation outside the front door and
talk to the visitors in real time on app.
Once pressing the doorbell key, the smile
curve indicator will ash in blue.
Attention
Two-way video intercom
19
Screen
Function:
When the visitor presses the doorbell,
you can check the situation of front
door on the screen of rear escutcheon.
How to use:
1. Once pressed the doorbell on
the keypad, the screen of the rear
escutcheon will turn on. Pressing the
functional button on the screen or
unlocking door from the outside can
turn off the screen.
2. Set screen timeout and brightness
on the mobile app.
20
7. Indicators meaning and usage
Door lock status indicator
Low battery voltage indicator
Outside forced lock indicator
Blue: When the system wakes up and
the light glows blue, it means you can
operate the lock.
Green: When the door is unlocked and
the light glows green, it means the
door is open.
Red: When the door is locked and the
light glows red, it means the door is
closed.
Red: When the system wakes up, it
will automatically check the battery
voltage. If the voltage is too low, then
the indicator will ash in red and there
will be a voice prompt of "Low battery
voltage, please replace battery".
White:
When the door is locked and the
number key "8" is glowing, it means
that you can enable the outside forced
lock mode.
Door lock
status indicator
Low battery
voltage indicator
Outside forced
lock indicator
21
Interior lockout indicator
System lockup indicator
When the door is under inside
deadlock mode, the keypad will lock.
If you wake up the system manually,
the keypad will show the combination
of “15937 (X)” with a voice prompt of
"inside deadlock enabled".
If there are consecutive incorrect
inputs of any of the ngerprint,
PIN code or Keytag 5 times within
5 minutes, the system will lock for
100 seconds.
Within 2 minute Within 1 minute
Number key "2" ash Number key "1" ash
Only when waking up the outside
escutcheon or verifying the identity
of the user would the numbers
appear.
Attention
22
Alerts on Philips Easykey
8. Troubleshooting
Alert to unlock from inside under outside forced lock mode
Low battery voltage alert reminds you to replace the battery
Way to trigger: Under outside forced lock
mode, an alert will be triggered when the door
is unlocked from inside.
Way to be alerted: Repeat alerts
Way to turn o: The alert will be turned o
once the identity verication is successful.
Way to trigger: When the system wakes up, it
will automatically check the battery voltage.
If the voltage is too low, then an alert will be
triggered to remind you to replace the battery.
Way to be alerted: A voice prompt of “Low
battery voltage, please replace all batteries" will
be given when unlocking the door.
Way to turn o: The alert will be automatically
turned o.
Anti-dismantling alert
1. Way to trigger: The door is pried apart and
the latch bolt pop out.
Way to be alerted: Repeat alerts.
Way to turn o: Automatically turning o or
successful identity verication.
2. Way to trigger: The front escutcheon is pried
open and there is a gap between the door
frame and the door lock.
Way to be alerted: Repeat alerts.
Way to turn o: Automatically turning o or
successful identity verication or a normal way
to unlock the door from inside.
23
Anomalous deadbolt alert
Motion sensor alert
Way to trigger: The deadbolt works abnormally
and causes a failure in locking or unlocking the
door.
Way to be alerted: Repeat alerts
Way to turn o: The alert will be automatically
turned o.
Way to trigger: When an unexpected person
enters the detected area and stays there over
the given time, an alert will be triggered.
Way to be alerted: The camera will capture a
short video and sent notications to the mobile
app.
Way to turn o: The motion sensor alert turns
o by default. To use this function, you can turn
it on or o on the mobile app.
1. Once the smart door lock is restored to default settings, the PIR motion sensor is turned
o by default. In order to turn it on, please install the ocial app rst and choose "Add a
device" on the rst screen.After a successful intergration with smart door lock, please open
the setting page on app, go to "motion sensor alert" and turn it on.
2. The increasing operating frequency of video functions on the door lock
can increase the power consumption, so it is recommended to set the minimum
sensitivity level of the motion sensor, reducing the test times and power consumption.
Attention
PIR
sensor
24
How to charge EasyKey in an emergency
When the battery voltage is low and the door
can not be opened from outside, you can power
up the door lock by plugging 5V power bank
into the micro USB. After unlocking the door,
please replace the battery instantly.
If system carsh occurs and the door lock can not
be opened from the outside, you can power
up the door lock using 5V power bank and the
system will reboot itself automatically.
Reboot and USB interface
How to replace battery
How to charge the lithium battery
Philips Easykey is powered by a 5000mA/h
lithium battery.
The battery compartment is in the upper part
of the rear escutcheon. Push the battery cover
upward and remove it, then replace the battery.
Remove the battery from the door lock, and
charge it via a charging cable.
1. Lithium battery is guaranteed for one year.
2. For a lithium battery, the charge cut-o
voltage is 5V.
3. A bad network connection will increase
power consumption at a faster rate.
Attention
25
Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N.V.
and are used under license. This product has been manufactured by and is sold under the
responsibility of Shenzhen Conex Intelligent Technology Co., Ltd, and Shenzhen Conex
Intelligent Technology Co., Ltd is the warrantor in relation to this product.
