ZKTeco MA300 User Manual

MA300 User Manual

Thank you for choosing our product. Please read the instructions

carefully before operation. Follow these instructions to ensure that the

product is functioning properly. The images shown in this manual are for

illustrative purposes only.

For further details, please visit our Company’s website

www.zkteco.com

.

User Manual

MA300

Date: March 2023

Doc Version: 3.1

English

MA300 User Manual

Without the prior written consent of ZKTeco, no portion of this manual can be

copied or forwarded in any way or form. All parts of this manual belong to

ZKTeco and its subsidiaries (hereinafter the "Company" or "ZKTeco").

Trademark

is a registered trademark of ZKTeco. Other trademarks involved in

this manual are owned by their respective owners.

Disclaimer

This manual contains information on the operation and maintenance of the

ZKTeco equipment. The copyright in all the documents, drawings, etc. in

relation to the ZKTeco supplied equipment vests in and is the property of

ZKTeco. The contents hereof should not be used or shared by the receiver

with any third party without express written permission of ZKTeco.

The contents of this manual must be read as a whole before starting the

operation and maintenance of the supplied equipment. If any of the content(s)

of the manual seems unclear or incomplete, please contact ZKTeco before

starting the operation and maintenance of the said equipment.

It is an essential pre-requisite for the satisfactory operation and maintenance

that the operating and maintenance personnel are fully familiar with the

design and that the said personnel have received thorough training in

operating and maintaining the machine/unit/equipment. It is further essential

for the safe operation of the machine/unit/equipment that personnel has

read, understood and followed the safety instructions contained in the

manual.

MA300 User Manual

In case of any conflict between terms and conditions of this manual and the

contract specifications, drawings, instruction sheets or any other

contract-related documents, the contract conditions/documents shall prevail.

The contract specific conditions/documents shall apply in priority.

ZKTeco offers no warranty, guarantee or representation regarding the

completeness of any information contained in this manual or any of the

amendments made thereto. ZKTeco does not extend the warranty of any kind,

including, without limitation, any warranty of design, merchantability or

fitness for a particular purpose.

ZKTeco does not assume responsibility for any errors or omissions in the

information or documents which are referenced by or linked to this manual.

The entire risk as to the results and performance obtained from using the

information is assumed by the user.

ZKTeco in no event shall be liable to the user or any third party for any

incidental, consequential, indirect, special, or exemplary damages, including,

without limitation, loss of business, loss of profits, business interruption, loss

of business information or any pecuniary loss, arising out of, in connection

with, or relating to the use of the information contained in or referenced by

this manual, even if ZKTeco has been advised of the possibility of such

damages.

This manual and the information contained therein may include technical,

other inaccuracies or typographical errors. ZKTeco periodically changes the

information herein which will be incorporated into new

additions/amendments to the manual. ZKTeco reserves the right to add,

delete, amend or modify the information contained in the manual from time

to time in the form of circulars, letters, notes, etc. for better operation and

safety of the machine/unit/equipment. The said additions or amendments are

meant for improvement /better operations of the machine/unit/equipment

and such amendments shall not give any right to claim any compensation or

MA300 User Manual

damages under any circumstances.

ZKTeco shall in no way be responsible (i) in case the machine/unit/equipment

malfunctions due to any non-compliance of the instructions contained in this

manual (ii) in case of operation of the machine/unit/equipment beyond the

rate limits (iii) in case of operation of the machine and equipment in

conditions different from the prescribed conditions of the manual.

The product will be updated from time to time without prior notice. The latest

operation procedures and relevant documents are available on

http://www.zkteco.com

.

If there is any issue related to the product, please contact us.

ZKTeco Headquarters

Address ZKTeco Industrial Park, No. 32, Industrial Road,

Tangxia Town, Dongguan, China.

Phone +86 769 - 82109991

Fax +86 755 - 89602394

For business related queries, please write to us at: sales@zkteco.com

.

To know more about our global branches, visit www.zkteco.com.

MA300 User Manual

About the Company

ZKTeco is one of the world’s largest manufacturer of RFID and Biometric

(Fingerprint, Facial, Finger-vein) readers. Product offerings include Access

Control readers and panels, Near & Far-range Facial Recognition Cameras,

Elevator/Floor access controllers, Turnstiles, License Plate Recognition (LPR)

gate controllers, and Consumer products including battery-operated

fingerprint and face-reader door locks. Our security solutions are multi-lingual

and localized in over 18 different languages. At the ZKTeco state-of-the-art

700,000 square foot ISO9001-certified manufacturing facility, we control

manufacturing, product design, component assembly, and logistics/shipping,

all under one roof.

The founders of ZKTeco have been determined for independent research and

development of biometric verification procedures and the productization of

biometric verification SDK, which was initially widely applied in PC security

and identity authentication fields. With the continuous enhancement of the

development and plenty of market applications, the team has gradually

constructed an identity authentication ecosystem and smart security

ecosystem, which are based on biometric verification techniques. With years

of experience in the industrialization of biometric verifications, ZKTeco was

officially established in 2007 and now has been one of the globally leading

enterprises in the biometric verification industry owning various patents and

being selected as the National High-tech Enterprise for 6 consecutive years. Its

products are protected by intellectual property rights.

About the Manual

This manual introduces the operations of MA300.

All figures displayed are for illustration purposes only. Figures in this manual

may not be exactly consistent with the actual products.

MA300 User Manual

Document Conventions

This document includes such notational conventions as tips, important

notices, and precautions. The notations contained in this manual include:

: indicates important information, including precautions, which must be

read carefully to achieve the optimal equipment performance.

: indicates the voice prompt generated by the device. In the event of

discrepancy between the voice prompts in this document and those

generated by the actual products, the latter shall prevail.

MA300 User Manual

Table of Contents

1 INSTRUCTION FOR USE ............................................................................... 8

FINGER POSITIONING ........................................................................................................... 8 1.1

INSTRUCTION FOR CARD SWIPE .......................................................................................... 9 1.2

CAUTIONS ............................................................................................................................. 9 1.3

2

INTRODUCTION OF ACCESS CONTROL DEVICE ....................................... 10

OVERVIEW OF DEVICE FUNCTIONS .................................................................................. 10 2.1

PRODUCT APPEARANCE ................................................................................................... 11 2.2

VERIFICATION STATE ......................................................................................................... 13 2.3

MANAGEMENT CARD ....................................................................................................... 14 2.4

OPERATION TIMEOUT ....................................................................................................... 15 2.5

3

DEVICE OPERATIONS ................................................................................ 16

MANAGEMENT CARD ....................................................................................................... 16 3.1

3.1.1

Enroll Management Card ................................................................................. 16

3.1.2 Enroll Ordinary User ........................................................................................... 17

3.1.3 Delete a Single User ............................................................................................ 23

USER VERIFICATION........................................................................................................... 26 3.2

U-DISK ............................................................................................................................... 28 3.3

TAMPER SWITCH ................................................................................................................ 29 3.4

4

WEBSERVER ............................................................................................... 31

LOGIN ................................................................................................................................. 31 4.1

DEVICE ............................................................................................................................... 33 4.2

4.2.1

Device Status ....................................................................................................... 33

4.2.2 Change Password ............................................................................................... 33

SETTINGS ........................................................................................................................... 34 4.3

4.3.1

Comm Settings .................................................................................................... 34

4.3.2 Cloud Settings ..................................................................................................... 35

MA300 User Manual

4.3.3 System Settings ................................................................................................... 36

4.3.4 Data Management ............................................................................................ 36

4.3.5 Date and Time ..................................................................................................... 37

4.3.6 Operation Log ..................................................................................................... 37

4.3.7 Wiegand Setup .................................................................................................... 38

DEVICE MANAGEMENT ..................................................................................................... 41 4.4

4.4.1

Update and Reset ............................................................................................... 41

4.4.2 Load Certificate ................................................................................................... 42

5 CONNECT TO ZKBIOACCESS IVS SOFTWARE ............................................ 43

SET THE COMMUNICATION ADDRESS .............................................................................. 43 5.1

ADD DEVICE TO THE SOFTWARE ...................................................................................... 44 5.2

ADD PERSONS TO THE SOFTWARE ................................................................................... 45 5.3

6

APPENDIX .................................................................................................. 47

LIST OF PARAMETERS ........................................................................................................ 47 6.1

PRIVACY POLICY ................................................................................................................ 48 6.2

ECO-FRIENDLY OPERATION .............................................................................................. 52 6.3

MA300 User Manual

1 Instruction for Use

Before getting into the device’s features and functions, it is recommended to

be familiar with the below fundamentals.

Finger Positioning 1.1

Recommended fingers: Index, middle, or ring fingers; Avoid using your

thumb or pinky on the fingerprint reader because they are difficult to press

accurately.

Note: Please use the correct method when pressing your fingers onto the

fingerprint reader for registration and identification. Our company will

assume no liability for recognition issues that may result from incorrect usage

of the product. We reserve the right of final interpretation and modification

concerning this point.

Too close to the edge

Vertical

Too low

MA300 User Manual

Instruction for Card Swipe 1.2

Integrated with a non-contact RF card reader module, this device supports

the ID cards and IC / HID cards (optional). By offering multiple verification

modes such as fingerprint verification and RF card verification, this device can

accommodate diversified user needs.

Swipe your card across the sensor area following the voice prompt and

remove your card after the device has sensed it. For the swipe area, see 2.2

Product Appearance.

Cautions 1.3

Protect the device from exposure to direct sunlight or strong beam, as strong

beam greatly affects the fingerprint collection and leads to fingerprint

verification failure.

To produce the best results, the device should be used at temperatures

ranging from 0°C to 50°C. It is advised to adopt a sunshade and heat

dissipation facilities if the device will be exposed to the outdoors for an

extended length of time, as extremely high or low temperatures will slow

down the device's performance and result in a high false rejection rate (FRR)

and false acceptance rate (FAR).

When installing the access control device, please connect the power cable

after connecting other cables. If the device does not operate properly, be sure

to shut down the power supply before performing the necessary inspection.

Note that any live-line working may cause damage to the device and the

device damage arising out of live-line working falls beyond the scope of our

normal warranty.

For matters that are not covered in this document, please refer to related

documents including the Installation Guide, and ZKBioAccess IVS User

Manual.

MA300 User Manual

2 Introduction of Access Control Device

Overview of Device Functions 2.1

Our product can be used with an electronic lock or an access controller as a

combined fingerprint and access control device. This device enables the

usage of management cards and has easy and flexible operations. You can use

a management card to conduct tasks like offline enrollment, user enrollment,

and U-disk management. Without the need of a screen and a keyboard, the

voice prompts will guide you through all the operations. It supports multiple

communication modes. The U-disk features simple and convenient operations.

The device's waterproof design and metal shell allow it to resist a strong

impact without being damaged.

Featuring a compact and simple design, this device allows users to connect

several devices through a PC and perform real-time monitoring.

MA300 User Manual

Product Appearance 2.2

Front View:

 LED Indicator: The LED indicator is used to display device operation

results and exceptional statuses which are defined as follows:

Common Rules: If an operation succeeds, the green indicator is solid

on for one second; otherwise, the red indicator is solid on for one

second.

Enrollment State: The green LED blinks three times every other three

seconds.

Single User Deletion: The red LED blinks three times every other

three seconds.

Verification State: The green LED blinks once every other two

seconds.

LED Indicator

Card Swiping Area

Fingerprint Sensor

MA300 User Manual

 Card Swiping Area: Refers to the area in the red dashed-line box as

shown in the figure above.

 Fingerprint Sensor: Used to collect and match fingerprints and delete

users.

Bottom View:

 USB Interface: Used to connect with a U-disk.

 Reset Button: Used to restart the device.

 Speaker: Used to play the BEEP sound and voice prompts. If a user

passes the verification, the speaker beeps once and prompts “Thank you”.

If the user fails to pass the verification by fingerprint, the speaker beeps

once and prompts “Please try again”. If the user fails to pass the

verification by card, the speaker beeps once and prompts “Please punch

your card again”. The default prompts during operation: Beep + voice

prompts.

Speaker

USB Interface

Reset Button

MA300 User Manual

Rear View:

 Wiring Terminal: Connects with lock, power supply and a PC through

cables (for detailed connection, see the Installation Guide).

 Tamper Switch: Used to generate a tamper alarm. For details, see 3.4

Tamper Switch.

Verification State 2.3

Verification state: If you have enrolled or successfully enrolled in a

management card, or if any operation timeouts, the device enters the

verification state once it is turned on.

All users can verify their identification and unlock in the verification state (the

administrator with a management card can only unlock using his/her

previously enrolled fingerprints); the administrator may do operations like

user enrollment/deletion and U-disk management through the management

card.

Wiring Terminal

Tamper Switch

MA300 User Manual

Management Card 2.4

The device users are classified into administrator and ordinary users.

Administrator: An administrator is allowed to perform all operations

including user enrollment or deletion (deleting all the other users except

him/her) and U-disk management. The privileges of the device administrator

are implemented through the management card.

Ordinary Users: Ordinary users are only allowed to verify their identity and

unlock.

A management card is a card specially allocated for a super administrator.

Each device must enroll a management card. If no management card is

enrolled, you cannot perform any operation and the system will generate a

voice prompt “: Please register the management card”.

 You c an implement different functions by swiping a management

card for different times in a row:

No U-disk is connected:

 By swiping the management card once, you can go into the single user

enrollment state.

 By swiping the management card five times in a row, you can enter the

single user deletion state.

U-disk is connected:

 By swiping the management card once, you can go into the U-disk

management state.

Consecutive Swipes: Consecutive swipes mean the interval between two

swipes in a row is less than 5 seconds.

MA300 User Manual

There are three ways to delete the management card:

 ZKBioAccess IVS Software: Check the Clear Data in the Device when

Adding option when adding the device to the software. For details, see

5.2.

 Tamper switch: To restore the device to factory settings. For details, see

3.4

.

 Webserver: To delete all data in the device. For details, see 4.3.4.

The fingerprints of the user who bears a management card can only be

enrolled through software. For details, see 5.3

.

 Tip: Users who bear management card can only verify their identity and

unlock using their fingerprints previously enrolled.

Operation Timeout 2.5

30 seconds is the default operation timeout. If there is no operation when you

delete/enroll a user, the system prompts you once every 10 seconds and then

it returns to the verification state after three prompts. The voice prompt is

“Operation timeout. The system returns to verification state”.

MA300 User Manual

3 Device Operations

Management Card 3.1

3.1.1 Enroll Management Card

To enroll in a management card, proceed as follows:

1. The device automatically detects whether there exists a management

card.

2. If the device fails to detect the presence of a management card, it enters

the management card enrollment state. Then proceed with step 3;

otherwise, skip to step 5.

3. After the system generates the voice prompt “: Please register the

management card”, you can swipe your card across the sensor area.

 Tip: The device will always be in the management card enrollment state

until your card has been registered successfully.

4. If enrollment succeeds, the system generates the voice prompt “:

Registration is successful. The system returns to verification state”.

5. After returning to the verification state, the system generates the

voice prompt “: Verify users. Please press your finger or punch your

card”.

MA300 User Manual

The management card enrollment flow chart is shown below:

System power-on

Does there

exist a management

card

Enroll a

management card

Return to the

verification state

Verification state

Yes

No

3.1.2 Enroll Ordinary User

Each time you enter the enrollment state, only one user can be enrolled.

When you enroll a new user, the system automatically assigns a minimum idle

ID to the user. Each user is allowed to enroll 10 fingerprints and one card at

most.

To enroll a user, proceed as follows:

1. In the verification state, the system goes into the ordinary user enrollment

state after you swipe a management card once (In the enrollment state,

swiping a management card once will return you to the verification state).

2. After the system generates the voice prompt “: Register users. Please

press your finger or punch your card”, you can start user enrollment. There

are the following two cases:

: Please

register the

management

card

: Verify users. Please press

your finger or punch your card

: Registration is successful.

The system returns to the

verification state.

MA300 User Manual

(1) Swipe the card first

a. When you swipe your new card and succeed in enrolling a user,

the device will generate a voice prompt “: User number **.

Registration is successful!” (** refers to the ID automatically

assigned to the user by the system; same below) and you can

proceed to step b.

b. After the device generates the voice prompt “: Register. Please

press your finger”, the system enters the specified fingerprint

enrollment state. Press the same finger over the sensor three

times following the voice prompts.

c. If fingerprint enrollment succeeds, the system generates the voice

prompt “: Registration is successful. Register. Please press your

finger” and directly enters the next fingerprint enrollment state; if

fingerprint enrollment fails, the system generates the voice prompt

“: Please press your finger again” and repeats step b.



“Register users. Please

press your finger or

punch your card.”

MA300 User Manual

d. The system automatically returns to the verification state when

both 10 fingers and card are enrolled, the management card is

swiped once or the operation times out.

(2) Press finger(s) first

a. Press the same finger over the sensor three times following the

voice prompts by adopting the proper fingerprint placement. If

fingerprint enrollment succeeds, the system generates the voice

prompt “: User number **. Registration is successful” and you

can proceed to step b; if fingerprint enrollment fails, the system

generates the voice prompt “: Please press your finger again”

and returns to the enrollment state, waiting for you to press your

finger or swipe your card.

b. After generating the voice prompt “: Register. Please press

your finger or punch your card”, the system enters the specified

user information enrollment state, waiting for you to swipe your

new card or press your finger.

c. If the card enrollment succeeds, the system generates the voice

prompt “: Registration is successful. Register. Please press your

finger” and enters the fingerprint enrollment state directly; if you

press a finger that is not enrolled before and succeeds in

enrollment of this finger, the system generates the voice prompt:

“: Registration is successful. Please press your finger or punch

your card” and you can continue enrolling new fingerprints and

card. After you enroll 10 fingerprints, the system will generate

the voice prompt “: Register. Please punch your card” to enroll

your card if your card is not enrolled.

MA300 User Manual

d. The system automatically returns to the verification state when

both 10 fingers and card are enrolled, the management card is

swiped once or the operation times out.

3. If you are already assigned with an ID, then there are the following two

cases for you to enroll your fingerprint(s) or card:

(1) Enroll fingerprint(s) when you have already enrolled card

a. After you swipe the enrolled card, the system will generate the

voice prompt “: User number **. Register. Please press your

finger” (** refers to the ID assigned to you; same below) and

enter the fingerprint enrollment state. Your enrolled fingerprints

will overwrite all previous fingerprints.

b. Press the same finger over the sensor three times following the

voice prompts by adopting the proper fingerprint placement. If

fingerprint enrollment succeeds, the system generates the voice

prompt “: Registration is successful. Please press your finger”

and gets ready for enrollment of the next fingerprint.

c. The system automatically returns to the verification state when

10 fingers are enrolled, the management card is swiped once or

the operation times out.

 Tips:

 The fingerprint(s) enrolled in this step will overwrite all your previously

enrolled fingerprints.

 In this mode, the fingerprint of the user who bears the management card

cannot be enrolled because swiping the management card will return

the system to the verification state automatically.

MA300 User Manual

(2) Enroll card and fingerprint(s) when you have already enrolled

fingerprint(s)

a. Press the finger with the fingerprint already enrolled three times

following the voice prompts. If you are identified as the same

person in each verification attempt, the system enters the

fingerprint enrollment state.

b. After generating the voice prompt “: User number **. Register.

Please press your finger or punch your card”, the system starts to

enroll your fingerprint or card. Your fingerprint(s) enrolled in this

step will overwrite all your previous fingerprints.

c. If the card enrollment succeeds, the system generates the voice

prompt “: Registration is successful. Register. Please press your

finger” and enters the fingerprint enrollment state directly; if you

press a finger that is not enrolled before and succeeds in

enrollment of this finger, the system generates the voice prompt:

“: Registration is successful. Please press your finger or punch

your card” and you can continue enrolling new fingerprints and

card. After you enroll 10 fingerprints, the system will generate

the voice prompt “: Register. Please punch your card” to enroll

your card if your card is not enrolled.

d. The system automatically returns to the verification state when

both 10 fingers and card are enrolled, the management card is

swiped once or the operation times out.

MA300 User Manual

The flow chart is shown below:

Enrollment state

The number

of users is full

Return to the

verification state

New Card or

fingerprint?

Is new user

enrollment

successful?

Swipe card Press finger

Is the fingerprint

enrollment successful?

Is the fingerprint/card

enrollment successful?

Enrollment is

successful

Are both 10

fingers and card

enrolled?

Return to the

verification state

Yes

No

Yes

No

No No

No

: User number **.

Registration is

successful.

: The system returns

to the verification state

: The number of users is

full. The system returns to

verification state.

: Register users.

Please press your finger

or punch your card.

: Please press

your finger again

: User number **.

Register. Please press

your finger.

: Registration is

successful

: Please press

your finger again

: User number **.

Register. Please press your

finger or punch your card

: Please press your

finger again/The

card number is

repeated

MA300 User Manual

3.1.3 Delete a Single User

The operation steps for simple single-user deletion:

1. In the verification state, swipe your management card five consecutive

times to enter the simple single-user deletion state (swipe your card one

more time to return to the verification state).

2. Press your finger onto the fingerprint sensor or swipe the card over the card

reader.

(1) Press your finger onto the sensor to delete a user.

Press one of your enrolled fingers properly onto the sensor. If the

verification succeeds, the system will generate the voice prompt “:

User number **. Deletion is successful. Delete users. Please press your

finger or punch your card.” (** indicates the ID number of the user)

and automatically return to the deletion state. If the verification fails,

the system will generate the voice prompt “: Please try again.”



“Delete users. Please

press your finger or

punch your card.”

Swipe your management card for

five consecutive times

MA300 User Manual

(2) Swipe your card over the reader to delete a user.

Swipe a registered card over the reader. If the verification succeeds,

the system will generate the voice prompt “: User number **.

Deletion is successful. Delete users. Please press your finger or punch

your card.” and automatically return to the deletion state. If the

verification fails, the system will generate the voice prompt “: Please

punch your card again.”

3. If you swipe your management card one more time or your operation

times out, the system will return to the verification state.

 Tip: In simple single-user deletion mode, the management card user

cannot be deleted because swiping the management card will return

the system to the verification state.

MA300 User Manual

Simple Single-User Deletion Procedure:

Verification state

Enter the deletion state

after swiping the

management card 5

times in a row

Card verification

Fingerprint

verification

Is card verification

successful?

Is fingerprint

verification

successful?

Delete user

Return to the verification

state after the management

card is swiped once or

operation times out

No

Yes

No

: Delete users. Press your

finger or punch your card.

: Please try again.

: Please punch

your card again.

: User number

**. Deletion is

successful.

MA300 User Manual

User Verification 3.2

Operation Steps:

1. When the device is in a verification state, the system generates the voice

prompt “: Verify users. Please press your finger or punch your card.”

2. Start user verification. The device supports two verification modes:

fingerprint verification and card verification.

(1) Fingerprint Verification

Press your finger on the fingerprint sensor in a proper way. If the

verification succeeds, the system generates the voice prompt “:

Thank you.” and concurrently triggers an unlocking signal. If the

verification fails, the system generates the voice prompt “: Please try

again.”

(2) Card Verification

Swipe your card over the card reader. If the verification succeeds, the

system generates the voice prompt “: Thank you.” and concurrently

triggers an unlocking signal. If the verification fails, the system

generates the voice prompt “: Please punch your card again.”

MA300 User Manual

The user verification flow chart is shown as below:

Verification

state

Is the door

sensor or tamper

switch

exceptional?

Alarm

Card verification

Fingerprint

verification

Card verification

successful?

Fingerprint

verification successful?

Unlock and

delay

Lock

Door status

detection

Return to

verification state

Yes

No

Yes

No

Yes

No



Tip: The administrator can unlock by use of his/her enrolled fingerprints

instead of a management card.

: Please try again.

: Verify users. Please

press your finger or

punch your card

: Please

punch your

card again.

: Thank you.

MA300 User Manual

U-disk 3.3

The user can perform record download, user download, user upload, and

firmware upgrade through a U-disk.

a. Download Records: Download the access records of all users from

the device to a U-disk.

b. Download Users: Download all user information such as fingerprints

and card numbers from the device to a U-disk.

c. Upload Users: Upload the user information from a U-disk to the

device.

d. Upgrade Firmware: Upgrade the device firmware through a U-disk.

U-disk Operations:

If you connect a U-disk to the device, the system will automatically prompt

you of the operations in sequence.

(1) After connecting a U-disk to the device, you can swipe the

management card once to enter the U-disk management state.

(2) The system generates the voice prompt “: ****. Please punch your

management card for confirmation.” (**** indicates the four operation

items from steps a to d in sequence; same below)

(3) If you want to perform the operation, swipe your management card

for confirmation. If your operation succeeds, the system will generate

the voice prompt “: The operation is successful.” and prompt you to

proceed to the next step. After you finish the four items, the system

MA300 User Manual

generates the voice prompt “: The system returns to verification

state.” If your operation fails, the system will generate the voice

prompt “: The operation fails. The system returns to verification

st a te.”

(4) If you do not swipe your management card, the system will

automatically skip over this step in 5 seconds and prompt you to the

next step. After you finish the four items, the system returns to the

verification state automatically.

Tamper Switch 3.4

The tamper switch is pressed and held down with a rear cover. When the

device is dismantled, the tamper switch will be lifted and then it will send an

alarm signal to trigger an alarm.

Clear Alarm: The user can clear the alarm by putting the magnet back on the

tamper switch.

Restore Factory Defaults: The factory defaults can be restored through the

tamper switch.

Power on the device, place the magnet on the tamper switch six times after it

prompts ‘’Verify users. Please press your finger or punch your card’’ for 30

seconds but no more than 60 seconds. After it is restored successfully, the

Please do not upgrade the firmware at your discretion because it may bring

problems and affect the normal use of the device. Contact our distributors for

technical support or upgrade notification.

MA300 User Manual

device will restart automatically and prompts ‘’Please register the

management card’’.

 Tips:

1. The user data will be cleared including the administrator and

ordinary users.

2. The IP address of the device and the login password of the

Webserver will be restored to default.

MA300 User Manual

4 Webserver

The user can open the web application to set the relevant parameters of the

device.

Login 4.1

First, connect the device to the Internet. Open a browser and input the link:

https: //IP address (the device) to enter the login interface. (e.g., the default IP

address of the device is 192.168.1.201, and the webserver link is https:

//192.168.1.201.)

Note: The IP address of your PC and the device should be in the same

network segment, otherwise you cannot open the link. If you modify the IP

address of the device in Settings-Comm Settings, then the webserver link will

be changed accordingly.

MA300 User Manual

Enter the Username and Password.

Username: admin (default)

Password: admin@123 (default)

After successful login, it will jump to the Change Password page. Enter your

Previous password, New password and Confirm your password. Then click

OK, as shown below:

 Note:

1. The password must be changed when logging in for the first time.

2. The new password must be 8-digits and it must consist of symbols and

any two of the three-character types: numbers, uppercase or lowercase

letters.

3. If you forget the password of the webserver, please restore factory

settings through the tamper switch. For details, see 3.4

.

After the modification is successful, it will return to the login interface.

MA300 User Manual

Device 4.2

4.2.1 Device Status

Click Device Status to view the Device name, Serial number, MAC address, etc.

of the current device.

4.2.2 Change Password

Click Change Password to modify the user password.

Enter your Previous password, New password and Confirm the password,

then click OK.

MA300 User Manual

Settings 4.3

4.3.1 Comm Settings

When the device needs to communicate with the network, you need to

configure the IP settings.

The fields description is as follows:

DHCP: DHCP (Dynamic Host Configuration Protocol) dynamically allocates

the IP addresses for clients via server. If DHCP is enabled, IP addresses cannot

be set manually.

IP Address: The default value is192.168.1.201, it can be modified according to

the available network parameters.

Subnet Mask: The default value is 255.255.255.0, it can be modified

according to the available network parameters.

Gateway: The default value is 192.168.1.1, it can be modified according to the

available network parameters.

DNS: The default DNS address is 0.0.0.0. It can be modified according to

network availability.

MA300 User Manual

4.3.2 Cloud Settings

We can connect to the Cloud server by configuring the Cloud Server Settings.

The fields description is as follows:

Enable URL: When the software is in HTTPS mode, the setting should be

enabled, you need to type the complete server address and communication

port, as shown in the figure above.

Cloud Server: The IP address of the server.

Cloud Server Port: The port of the server.

Proxy Settings: The IP address and the port number of the proxy server are

set manually when the proxy is enabled.

MA300 User Manual

4.3.3 System Settings

Click System Settings to set the device volume.

Enter the volume value and click OK.

The fields description is as follows:

Volume: Adjust the volume of the device which can be set between 0 to100.

4.3.4 Data Management

Click Data Management to delete the relevant data in the device.

The fields description is as follows:

Clear Access Log: To delete all the access logs.

Delete All Data: To delete all the logs and user data (including the

MA300 User Manual

administrator and ordinary users). Please operate with caution! After the

operation is successful, you need to re-login the Webserver.

4.3.5 Date and Time

Click Date and Time to set the device date and time.

The fields description is as follows:

Auto: Automatically synchronizes the PC time.

Manual: Need to manually input the date and time.

Note: The date format is required to be YYYY-MM-DD-HH: MM: SS.

4.3.6 Operation Log

Click Operation Log to view all the device operation logs.

Download: Select the starting and ending time, and then click download, the

operation log of the selected time will be automatically downloaded.

MA300 User Manual

4.3.7 Wiegand Setup

Click Wiegand Setup to set the Wiegand input and output parameters.

The fields description is as follows:

Wiegand Format: Its value can be 26 bits, 34 bits, 36 bits, 37 bits, and 50 bits.

Wiegand Bits: The number of bits of the Wiegand data.

Pulse Width(us): The value of the pulse width sent by Wiegand is 100

microseconds by default, which can be adjusted within the range of 20 to 100

microseconds.

Pulse Interval(us): The default value is 1000 microseconds and can be

adjusted within the range of 200 to 20000 microseconds.

MA300 User Manual

ID Type: Select between the User ID and card number.

Various Common Wiegand Format Description:

Wiegand

Format

Description

Wiegand26

ECCCCCCCCCCCCCCCCCCCCCCCCO

It consists of 26 bits of binary code. The 1

st

bit is the even

parity bit of the 2

nd

to 13

th

bits, while the 26

th

bit is the odd

parity bit of the 14

th

to 25

th

bits. The 2

nd

to 25

th

bits is the card

numbers.

Wiegand26a

ESSSSSSSSCCCCCCCCCCCCCCCCO

It consists of 26 bits of binary code. The 1

st

bit is the even

parity bit of the 2

nd

to 13

th

bits, while the 26

th

bit is the odd

parity bit of the 14

th

to 25

th

bits. The 2

nd

to 9

th

bits is the site

codes, while the 10

th

to 25

th

bits are the card numbers.

Wiegand34

ECCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCO

It consists of 34 bits of binary code. The 1

st

bit is the even

parity bit of the 2

nd

to 17

th

bits, while the 34

th

bit is the odd

parity bit of the 18

th

to 33

rd

bits. The 2

nd

to 25

th

bits is the card

numbers.

Wiegand34a

ESSSSSSSSCCCCCCCCCCCCCCCCCCCCCCCCO

It consists of 34 bits of binary code. The 1

st

bit is the even

parity bit of the 2

nd

to 17

th

bits, while the 34

th

bit is the odd

parity bit of the 18

th

to 33

rd

bits. The 2

nd

to 9

th

bits is the site

codes, while the 10

th

to 25

th

bits are the card numbers.

MA300 User Manual

Wiegand36

OFFFFFFFFFFFFFFFFCCCCCCCCCCCCCCCCMME

It consists of 36 bits of binary code. The 1

st

bit is the odd

parity bit of the 2

nd

to 18

th

bits, while the 36

th

bit is the even

parity bit of the 19

th

to 35

th

bits. The 2

nd

to 17

th

bits is the

device codes. The 18

th

to 33

rd

bits is the card numbers, and

the 34

th

to 35

th

bits are the manufacturer codes.

Wiegand36a

EFFFFFFFFFFFFFFFFFFCCCCCCCCCCCCCCCCO

It consists of 36 bits of binary code. The 1

st

bit is the even

parity bit of the 2

nd

to 18

th

bits, while the 36

th

bit is the odd

parity bit of the 19

th

to 35

th

bits. The 2

nd

to 19

th

bits is the

device codes, and the 20

th

to 35

th

bits are the card numbers.

Wiegand37

OMMMMSSSSSSSSSSSSCCCCCCCCCCCCCCCCCCCE

It consists of 37 bits of binary code. The 1

st

bit is the odd

parity bit of the 2

nd

to 18

th

bits, while the 37

th

bit is the even

parity bit of the 19

th

to 36

th

bits. The 2

nd

to 4

th

bits is the

manufacturer codes. The 5

th

to 16

th

bits is the site codes, and

the 21

st

to 36

th

bits are the card numbers.

Wiegand37a

EMMMFFFFFFFFFFSSSSSSCCCCCCCCCCCCCCCCO

It consists of 37 bits of binary code. The 1

st

bit is the even

parity bit of the 2

nd

to 18

th

bits, while the 37

th

bit is the odd

parity bit of the 19

th

to 36

th

bits. The 2

nd

to 4

th

bits is the

manufacturer codes. The 5

th

to 14

th

bits is the device codes,

and15

th

to 20

th

bits are the site codes, and the 21

st

to 36

th

bits

are the card numbers.

MA300 User Manual

Wiegand50

ESSSSSSSSSSSSSSSSCCCCCCCCCCCCCCCCCCCCCCCCCCCCCC

CCO

It consists of 50 bits of binary code. The 1

st

bit is the even

parity bit of the 2

nd

to 25

th

bits, while the 50

th

bit is the odd

parity bit of the 26

th

to 49

th

bits. The 2

nd

to 17

th

bits is the site

codes, and the 18

th

to 49

th

bits are the card numbers.

"C" denotes the card number; "E" denotes the even parity bit; "O" denotes

the odd parity bit;

"F" denotes the facility code; "M" denotes the manufacturer code; "P"

denotes the parity bit; and "S" denotes the site code.

Device Management 4.4

4.4.1 Update and Reset

Click Update and Reset to set the device Update, Factory Reset, and Reboot

settings.

The fields description is as follows:

Update: Click Please select a file, the file format must be emfw. cfg, and the

size must be less than 200 MB.

Click OK to complete the firmware upgrade operation.

MA300 User Manual

Factory Reset: The Factory Reset function restores the device settings such as

communication settings and system settings, to the default factory settings.

 Note:

1. The password of the webserver and IP address of the device will be

restored to default.

2. The user data won’t be cleared.

Reboot: Restart the device.

4.4.2 Load Certificate

Click Load Certificate to upload the device certificate file and private key file.

Click Please select a file, upload the certificate file and private key file, and

click OK to complete the file upload operation.

 Note: Please load the certificate file first and then load the private key

file.

MA300 User Manual

5 Connect to ZKBioAccess IVS Software

Set the Communication Address 5.1

1. Login to the Webserver. Click Comm Settings to set the IP address

and Gateway of the device. (Note: The IP address should be able to

communicate with the ZKBioAccess IVS server.)

2. Click Cloud Settings to set the Server address and Server port.

Enable URL: When the software is in HTTPS mode, the setting should

be enabled, you need to type the complete server address and

communication port, as shown in the figure below.

Cloud Server: Set as the IP address of the ZKBioAccess IVS server.

Cloud Server Port: Set as the service port of ZKBioAccess IVS.

MA300 User Manual

Add Device to the Software 5.2

You can add a device by searching. The process is as follows:

1. Click Access > Device > Search, to open the Search interface.

2. Click Search, and it will prompt Searching…….

3. After searching, the list and the total number of access controllers will

be displayed.

4. Click Add to add the device.

MA300 User Manual

5. After the addition is successful, the device will be displayed in the

device list.

Add Persons to the Software 5.3

1. Click Personnel > Person > New.

2. Enter the required details of the user and click OK to save the user.

3. Click Access > Device, check the device to be operated, and click

Control > Synchronize All Data to Devices to synchronize all the

data to the device.

 How to enroll the fingerprints of the user who bears the

management card?

1. Click Access > Device, check the device to be operated, and click

View/Get > Get Personnel Information to obtain the personnel

information.

2. Click Personnel > Person, select the user whose personnel ID is 1 to

enter the user edit interface. Click the icon to enroll the

MA300 User Manual

fingerprint. (Note: You need to connect a fingerprint reader to the PC

first).

3. After the registration is successful, click Access > Device, check the

device to be operated, and click Control > Synchronize All Data to

Devices to synchronize all the data to the device.

Note:

1. The MA300 currently doesn’t support online fingerprint registration.

2. For other specific operations, please refer to the ZKBioAccess IVS User

Manual.

MA300 User Manual

6 Appendix

List of Parameters 6.1

The following table lists the basic functional parameters of the device.

Item Note

Power Supply

12V, 3A

Function

Access control device, door sensor/alarm/lock/exit

button

One Wiegand input and one Wiegand output

User Quantity

10,000 (fingerprint and ID card)

Record Capacity

100,000 pieces of records

Enrollment

Capacity

(fingerprint/card)

1,500 fingerprints / 10,000 cards

Verification Mode

ID (IC / HID) card, fingerprint

Communications

TCP / IP, RS485

Speaker

Voice prompt

LED

Bi-color indication (red / green)

MA300 User Manual

Privacy Policy 6.2

Notice:

To help you better use the products and services of ZKTeco and its

affiliates, hereinafter referred to as "we", "our", or "us", the smart service

provider, we consistently collect your personal information. Since we

understand the importance of your personal information, we took your

privacy sincerely and we have formulated this privacy policy to protect

your personal information. We have listed the privacy policies below to

precisely understand the data and privacy protection measures related

to our smart products and services.

Before using our products and services, please read carefully and

understand all the rules and provisions of this Privacy Policy. If you

do not agree to the relevant agreement or any of its terms, you must

stop using our products and services.

I. Collected Information

To ensure the normal product operation and help the service

improvement, we will collect the information voluntarily provided

by you or provided as authorized by you during registration and use

or generated as a result of your use of services.

1. User Registration Information: At your first registration, the

feature template (Fingerprint template/Face template/Palm

template) will be saved on the device according to the device

type you have selected to verify the unique similarity between

you and the User ID you have registered. You can optionally

enter your Name and Code. The above information is necessary

for you to use our products. If you do not provide such

MA300 User Manual

information, you cannot use some features of the product

regularly.

2. Product information: According to the product model and

your granted permission when you install and use our services,

the related information of the product on which our services are

used will be collected when the product is connected to the

software, including the Product Model, Firmware Version

Number, Product Serial Number, and Product Capacity

Information. When you connect your product to the software,

please carefully read the privacy policy for the specific

software.

II. Product Security and Management

1. When you use our products for the first time, you shall set the

Administrator privilege before performing specific operations.

Otherwise, you will be frequently reminded to set the

Administrator privilege when you enter the main menu

interface. If you still do not set the Administrator privilege

after receiving the system prompt, you should be aware of

the possible security risk (for example, the data may be

manually modified).

2. All the functions of displaying biometric information are

disabled in our products by default. You can choose Menu >

System Settings to set whether to display the biometric

information. If you enable these functions, we assume that you

are aware of the personal privacy security risks specified in the

privacy policy.

3. Only your user ID is displayed by default. You can set whether

MA300 User Manual

to display other user verification information (such as Name,

Department, Photo, etc.) under the Administrator privilege. If

you choose to display such information, we assume that

you are aware of the potential security risks (for example,

your photo will be displayed on the device interface).

4. The camera function is disabled in our products by default. If

you want to enable this function to take pictures of yourself for

attendance recording or take pictures of strangers for access

control, the product will enable the prompt tone of the camera.

Once you enable this function, we assume that you are

aware of the potential security risks.

5. All the data collected by our products is encrypted using the

AES 256 algorithm. All the data uploaded by the Administrator

to our products are automatically encrypted using the AES 256

algorithm and stored securely. If the Administrator downloads

data from our products, we assume that you need to process

the data and you have known the potential security risk. In

such a case, you shall take the responsibility for storing the data.

You shall know that some data cannot be downloaded for sake

of data security.

6. All the personal information in our products can be queried,

modified, or deleted. If you no longer use our products, please

clear your personal data.

III. How we handle personal information of minors

Our products, website and services are mainly designed for adults.

Without the consent of parents or guardians, minors shall not create

MA300 User Manual

their own account. If you are a minor, it is recommended that you ask

your parents or guardian to read this Policy carefully, and only use our

services or information provided by us with the consent of your

parents or guardian.

We will only use or disclose personal information of minors collected

with their parents' or guardians' consent if and to the extent that such

use or disclosure is permitted by law or we have obtained their

parents' or guardians' explicit consent, and such use or disclosure is for

the purpose of protecting minors.

Upon noticing that we have collected personal information of minors

without prior consent from verifiable parents, we will delete such

information as soon as possible.

IV. Others

You can visit

https://www.zkteco.com/cn/index/Index/privacy_protection.html

to

learn more about how we collect, use, and securely store your personal

information. To keep pace with the rapid development of technology,

adjustment of business operations, and cope with customer needs, we

will constantly deliberate and optimize our privacy protection

measures and policies. Welcome to visit our official website at any time

to learn our latest privacy policy.

MA300 User Manual

Eco-friendly Operation 6.3

The product's "eco-

friendly operational period" refers to the time

during which this product will not discharge any toxic or hazardous

substances when used in accordance with the prerequisites in this

manual.

The eco-friendly operational period specified for this product does not

include batteries or other components that are easily worn down and

must be periodically replaced. The battery's eco-friendly operational

period is 5 years.

Hazardous or Toxic substances and their quantities

Component

Name

Hazardous/Toxic Substance/Element

Lead

(Pb)

Merc

ury

(Hg)

Cadmi

um

(Cd)

Hexavalent

Chromium

(Cr6+)

Polybromi

nated

Biphenyls

(PBB)

Polybrom

inated

Diphenyl

Ethers

(PBDE)

Chip

Resistor

× ○ ○ ○ ○ ○

Chip

Capacitor

× ○ ○ ○ ○ ○

Chip

Inductor

× ○ ○ ○ ○ ○

Diode × ○ ○ ○ ○ ○

ESD

component

× ○ ○ ○ ○ ○

Buzzer × ○ ○ ○ ○ ○

MA300 User Manual

Adapter × ○ ○ ○ ○ ○

Screws ○ ○ ○ × ○ ○

○: Indicates that the total amount of toxic content in all the homogeneous

materials is below the limit as specified in SJ / T 11363—2006.

×: Indicates that the total amount of toxic content in all the homogeneous

materials exceeds the limit as specified in SJ / T 11363—2006.

Note: 80% of this product’s components are manufactured using non-toxic

and eco-friendly materials. The components which contain toxins or harmful

elements are included due to the current economic or technical limitations

which prevent their replacement with non-toxic materials or elements.

ZKTeco Industrial Park, No. 32, Industrial Road,

Tangxia Town, Dongguan, China.

Phone : +86 769 - 82109991

Fax : +86 755 - 89602394

www.zkteco.com

ZKTeco MA300

Product's Documents

PDF MA300 User Manual-20220531 User Manual 1.89MB 2023-04-11

Specifications

ZKTeco MA300 Questions and Answers

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