EBE4302*E
EBE5002*E
User ManualRefrigeration
EN
2
2 www.electrolux.com
CONTENTS
WE’RE THINKING OF YOU
Thank you for choosing this Electrolux product. We have created it to give you
impeccable performance for many years, with innovative technologies that help make
life simpler features you might not find on ordinary appliances. Please spend a few
minutes reading to get the very best from it.
Visit our website to:
CONTENTS
................................................................................................ 3
............................................................................ 5
.......................................................................................................... 19
......................................................................... 24
.................................................................................... 25
29..............................................................................................
............................................................................ 30
1. SAFETY INFORMATION
2. DESCRIPTION OF THE APPLIANCE
3. CONTROL PANEL
4. INSTALLING YOUR NEW APPLIANCE
5. USING YOUR REFRIGERATOR
6. AUTOMATIC ICE MAKER
............................................................................................... 31
7. CLEANING YOUR REFRIGERATOR
8. FOOD STORAGE GUIDE
32....................................................................................................
........................................................................................................................... 35
9. TROUBLESHOOTING
10. NOISES
WE’RE THINKING OF YOU
CUSTOMER CARE AND SERVICE
Get usage advice, brochures, trouble shooter, service information:
www.electrolux.com
Register your product for better service:
www.electrolux.com/productregistration
Buy Accessories, Consumables and Original spare parts for your appliance:
www.electrolux.com/shop
Visit our website to:
Subject to change without notice.
Warning / Caution-Safety information.
General information and tips.
Environmental information.
Thank you for choosing this Electrolux product. We have created it to give you
impeccable performance for many years, with innovative technologies that help
make life simpler features you might not find on ordinary appliances. Please spend
a few minutes reading to get the very best from it.
Always use original spare parts.
When contacting our Authorised Service Centre, ensure that you have the follow-
ing data available: Model, PNC, Serial Number.
The information can be found on the rating plate.
Get usage advice or service information:
www.electrolux.com
CONTENTS
................................................................................................ 3
............................................................................ 5
.......................................................................................................... 19
......................................................................... 24
.................................................................................... 25
29..............................................................................................
............................................................................ 30
1. SAFETY INFORMATION
2. DESCRIPTION OF THE APPLIANCE
3. CONTROL PANEL
4. INSTALLING YOUR NEW APPLIANCE
5. USING YOUR REFRIGERATOR
6. AUTOMATIC ICE MAKER
............................................................................................... 31
7. CLEANING YOUR REFRIGERATOR
8. FOOD STORAGE GUIDE
32....................................................................................................
........................................................................................................................... 35
9. TROUBLESHOOTING
10. NOISES
WE’RE THINKING OF YOU
CUSTOMER CARE AND SERVICE
Get usage advice, brochures, trouble shooter, service information:
www.electrolux.com
Register your product for better service:
www.electrolux.com/productregistration
Buy Accessories, Consumables and Original spare parts for your appliance:
www.electrolux.com/shop
Visit our website to:
Subject to change without notice.
Warning / Caution-Safety information.
General information and tips.
Environmental information.
Thank you for choosing this Electrolux product. We have created it to give you
impeccable performance for many years, with innovative technologies that help
make life simpler features you might not find on ordinary appliances. Please spend
a few minutes reading to get the very best from it.
Always use original spare parts.
When contacting our Authorised Service Centre, ensure that you have the follow-
ing data available: Model, PNC, Serial Number.
The information can be found on the rating plate.
Register your product for better service:
www.electrolux.com/support/register-warranty
CUSTOMER CARE AND SERVICE
Always use original spare parts.
When contacting our Authorized Service Centre, ensure that you have the following
data available: Model, PNC, Serial Number.
The information can be found on the rating plate.
Warning / Caution-Safety information.
General information and tips.
Environmental information.
Subject to change without notice.
1. SAFETY INFORMATION ................................................................................................................3
2. DESCRIPTION OF THE APPLIANCE ....................................................................................... 5
3. INSTALLING YOUR NEW APPLIANCE ...................................................................................7
4. TEMPERATURE CONTROL..........................................................................................................9
5. USING YOUR REFRIGERATOR ................................................................................................. 11
6. CLEANING YOUR REFRIGERATOR ....................................................................................... 14
7. FOOD STORAGE GUIDE ........................................................................................................... 15
8. TROUBLESHOOTING .................................................................................................................. 16
9. NOISES ..............................................................................................................................................21
10. WARRANTY ...................................................................................................................................22
3EN
1. SAFETY INFORMATION
Note: You must read these warnings carefully
before installing or using the refrigerator.
If you need assistance, contact your customer
care center. The manufacturer will not accept
liability, should these instructions or any other
safety instructions incorporated in this book be
ignored.
WARNING
•
It is essential the electric outlet is properly
earthed to ground. Consult a qualified
electrician if you are unsure.
•
Do not use electrical appliances inside the
food storage compartments of the appliance,
unless they are of the type recommended by
the manufacturer.
•
Unplug the refrigerator before cleaning or
moving it to avoid electric shock.
•
Never unplug the refrigerator by pulling the
electrical cord as this may damage it. Grip the
plug firmly and pull straight out.
•
If the power cord is damaged, it must be
replaced by the manufacturer, its service agent
or similarly qualified persons in order to avoid
a hazard.
•
Don’t use a steam cleaner. If live components
come into contact with condensing steam, they
may short-circuit or cause an electric shock.
•
Do not store explosive substances such as
aerosol cans with a flammable propellant
inside this appliance. If pressurized aerosol
containers bear the word ‘flammable’ and/or
a small flame symbol, do not store them inside
any refrigerator or freezer. If you do so you may
cause an explosion.
•
Do not damage the refrigerant circuit.
•
This appliance contains insulation formed with
flammable blowing gases. Avoid safety hazards
by carefully disposing of this appliance.
•
If you wish to discard this refrigerator, please
contact your local authorities and ask for the
correct method of disposal.
•
When you dispose of your old refrigerators
and freezers, remove any doors. Children can
suffocate if they get trapped inside.
•
When positioning the appliance, ensure the
supply cord is not trapped or damaged.
•
Do not locate multiple portable socket-outlets
or portable power supplies at the rear of the
appliance.
•
Children should be supervised to ensure that
they do not play with the appliance.
•
This appliance is not intended for use by
persons (including children) with reduced
physical,sensory or mental capabilities, or lack
of experience and knowledge, unless they
have been given supervision or instruction
concerning use of the appliance by a person
responsible for their safety.
WARNING
R600a refrigerant warning
This appliance contains flammable
R600a refrigerant. Avoid safety
hazards by carefully installing,
handling, servicing and disposing of
this appliance.
• Ensure that the tubing of the refrigerant circuit
is not damaged during transportation and
installation.
• Leaking refrigerant may cause eye injuries or
ignite.
• The room for installing appliance must be at
least 1m
3
per 8g of refrigerant. The amount of
refrigerant in the appliance can be found on
the rating plate inside the appliance.
• If you are unsure of the refrigerant check the
rating plate inside the refrigerator compartment.
• It is hazardous for anyone other than an
Authorized Service Person to service this
appliance. In Queensland Australia the
Authorization Service Person MUST hold a Gas
Work Authorization for hydrocarbon refrigerants
to carry out servicing or repairs which involve
the removal of covers.
• Keep ventilation openings in the appliance
enclosure or in the built-in structure, clear of
obstruction.
• Do not use mechanical devices or other means
to accelerate the defrosting process, other than
those recommended by the manufacturer.
WARNING
Stable Footing
When your refrigerator is in place, you
need to stabilize it. Lift the front of the
refrigerator to take the weight off each
stability foot and make small quarter
turns to each foot until it is in firm
contact with the floor. If you intend to
move the refrigerator, remember to wind
up each foot so that you can move it
freely. Repeat the process of the foot
adjustment once you have settled on
the new location of the refrigerator.
Side View
Stabilising foot
wound down
4 www.electrolux.com
GENERAL WARNINGS
Read the following carefully to avoid damage
or injury. It is important to use your refrigerator
safely. Check these safety points before using
your refrigerator.
•
The appliance must be plugged into its own
dedicated electrical outlet.
•
The plug must be accessible when the
refrigerator is in position.
•
It is essential the power point is properly
earthed to ground. Consult a qualified
electrician if you are unsure.
•
Don’t use extension cords or adapter plugs
with this refrigerator.
•
If the supply cord is damaged, it must be
replaced by the manufacturer, its service
agent or similarly qualified persons in order
to avoid a hazard.
•
Unplug the appliance before cleaning and
before changing the light bulb(when fitted) to
avoid electric shock.
•
Never unplug the refrigerator by pulling the
electrical cord as this may damage it. Grip
the plug firmly and pull straight out.
•
Choose a location for your refrigerator that
isn’t too cold. The ambient room temperature
should be above 10°C.
•
Stand your refrigerator in a dry place and
avoid areas of high moisture or humidity.
•
Don’t put the refrigerator in frosty or
unprotected areas like a garage or on the
verandah.
•
Don’t plug your refrigerator into a timer fitted
to the powerpoint.
•
Do not put the refrigerator in direct sunlight,
near stoves, fires or heaters.
•
Do not put the refrigerator on an uneven
surface.
•
Do not store flammable materials on or
under the appliance, e.g. aerosols.
•
Never store fizzy drinks in the freezer
compartment.
•
Never try to repair the refrigerator yourself,
only use a qualified or authorized service
person for repairs.
•
Never use electric heaters or dryers to
defrost the freezer because you can receive
an electric shock.
•
When transporting and installing the
refrigerator, care should be taken to ensure
that no parts of the refrigerating circuit are
damaged.
•
If the appliance is equipped with an Ice
maker or a water dispenser, fill them with
potable water only.
•
If the appliance requires a water connection,
connect it to potable water supply only.
•
When installed correctly, your refrigerator
should:
– Have adequate space at the back and
sides for air circulation.
– Be vertically aligned to the surrounding
cupboards.
– Have doors that will self-close from
a partially open position.
NOTE: You must read these warnings carefully
before installing or using the refrigerator. If you
need assistance, contact your Customer Care
Department. The manufacturer will not accept
liability, should these instructions or any other
safety instructions incorporated in this book be
ignored.
Environmental information.
This appliance is intended to be used
in household and similar applications
such as,
•
The kitchen areas in shops, office
and other working environment;
•
Farm house and by clients in hotels,
motels and other residential type
environment;
•
Bed and breakfast type
environments;
•
Catering and similar non-retail
applications;
5EN
2. DESCRIPTION OF THE APPLIANCE
The details of the refrigerator feature:
Features may vary depending on model. Not all models will have features listed.
EBE4302*E
BOTTOM MOUNT REFRIGERATOR FEATURES
1 Door
2 Door Handles
3 LED Light
4 Deodorizer
5 Shelves
6 Dairy compartment
7 Auto Humidity Control
8 Crisper
9 Ice Twist & Serve
10 Freezer Drawer Meat
11 Freezer Drawer Middle
12 Freezer Drawer Lower
13 Feet
14 MultiZone™ deli drawer
15 Egg Tray
16 Door Bins Flex
17 Door Bin Shallow
18 Door Bin Bottle
19 Gasket
EBE4302*E illustrated
1
4
3
5
11
15
14
17
18
19
8
7
2
9
6
10
12
13
16
6 www.electrolux.com
The details of the refrigerator feature:
Features may vary depending on model. Not all models will have features listed.
EBE5002*E
BOTTOM MOUNT REFRIGERATOR FEATURES
EBE5002*E illustrated
1
4
3
5
11
15
17
18
19
8
7
2
9
6
10
12
13
16
14
1 Door
2 Door Handles
3 LED Light
4 Deodorizer
5 Shelves
6 Dairy compartment
7 Auto Humidity Control
8 Crisper
9 Ice Twist & Serve
10 Freezer Drawer Meat
11 Freezer Drawer Middle
12 Freezer Drawer Lower
13 Feet
14 MultiZone™ deli drawer
15 Egg Tray
16 Door Bins Flex
17 Door Bin Shallow
18 Door Bin Bottle
19 Gasket
7EN
NOTE: In installation where both sides and the
rear of the refrigerator are not enclosed by
cabinetry e.g. the refrigerator is placed against
a wall, the clearance between the rear of
refrigerator and the wall should not be greater
than 75mm.
You refrigerator uses energy efficient
components that may produce different noises
(Refer “Noises” page for examples) to your old
refrigerator. Occasionally a gurgling sound
of refrigerator flowing or the sound of parts
expanding and contracting can be heard.
These noises are quite normal.
LOCATING THE REFRIGERATOR
Installing your refrigerator
1. Roll the refrigerator into place.
The rollers are designed for forward or
backward movement only. They are not
castors. Moving the refrigerator sideways
may damage your floor and the rollers.
Before moving your refrigerator ensure height
adjusting nut and the stability foot are fully
wound up off the floor.
2. Wind the large height adjusting nut under
door hinge down until the refrigerator is tilted
back by 10mm (see diagram).
Height adjusting nut
Fixed rear rollers
10-15mm
3. Stability foot adjusting nut on the handle
side down until the refrigerator is level and
stable. If you have difficulty winding the nut
or height adjusting foot down (recommend
20 mm wrench), have someone tilt the
refrigerator back so you have better access.
stability foot
wound up
3. INSTALLING YOUR NEW APPLIANCE
Unpacking
ENVIRONMENT
Most of the packing materials are
recyclable. Please dispose of those
materials through your local
recycling depot or by placing them in
appropriate collection containers.
Important – check for any damages or marks.
If you find the refrigerator is damaged or
marked, you must report it within 7 days should
you wish to claim for damage/ marks under the
manufacturers warranty. This does not affect
your statutory rights.
Clean the refrigerator thoroughly according to
instruction, and wipe away any dust that has
accumulated during shipping.
Check that the floor is level. If it is not then
adjust the provided leveling leg so product is
level and stable.
We recommend that you let your refrigerator
run for two to three hours before you put any
food in it. This will allow you to check that it is
operating properly and that enough cool air is
going to the freezer.
Clearance around your refrigerator.
•
Allow a minimum of 30mm clearance on
both sides of the refrigerator.
•
Allow 50mm clearance at the back of the
refrigerator.
•
Allow a minimum of 10mm clearance above
the hinge cover.
•
If you do not have a cupboard with
allowance for air flow above the refrigerator,
the recommended clearance area on top
increases to 90 mm.
•
When positioned in a corner area, spacing a
minimum of X mm (Distance depends on the
model as per the table above) on the hinge
side will allow the doors to open enough to
enable the removal of bins and shelves.
30mm
30mm
DOOR
50mm
CABINET
airspace
Recommended
X
90 mm
10 mm
Model
X
EBE4302*E
430 mm
EBE5002*E
455 mm
8 www.electrolux.com
4. Check the alignment of the refrigerator to the
surrounding cupboards to see if it is level.
You can adjust the level as detailed in step
2 and 3.
aligned to
cupboards
i.e.,
even gap
top of refrigerator
is level i.e.,
horizontal
adjust front feet
for unevenness
of floor i.e.,
wind this foot
down or up
5. If you find your refrigerator rocks from corner
to corner, it means your floor is uneven. Find
a piece of plastic or hardboard etc. and
pack it firmly under the roller.
6. You may now need to fine-tune the
installation by repeating steps 3, 4 and 5.
7. When you have the appliance in its final
position, it needs to be stabilised. Wind the
stability foot under the door hinge down to
the floor until it just makes contact with the
floor. Lift the front of the appliance to take
the weight off the stability foot, then turn it
half a turn further to ensure firm contact with
the floor. Wind the large height adjusting
nut back up to ensure all the weight is now
on the front stability foot. Wind the large
height adjusting nut back up to ensure all the
weight is now on the front stability foot.
stability foot
wound down
Front view
8. Repeat step 7 for the stability foot on the
handle side. Whenever you need to move the
appliance, be sure to wind the feet back up
so that the appliance can roll freely and be
sure to reset it when reinstalling.
9. Plug your refrigerator straight into its own
power point and never use a double
adapter. If you need to roll the refrigerator
to get to the plug, remember to raise the
stability foot first.
10. Before you put any food in your refrigerator,
it’s recommended you leave it on for 2 or 3
hours to check it is running properly.
To level the cabinet using the front rollers:
Lower anti-tip legs until they are both touching
the floor. Use a pair of pliers to adjust.
•
To raise: turn leg clockwise.
•
To lower: turn leg counterclockwise.
Anti-Tip
Legs
REVERSIBLE DOOR
Your appliance features a reversible door
design, allowing you to choose whether the
door opens from the left or right side. This
flexibility makes it easy to adapt the appliance
to your kitchen layout and personal preference.
An optional door reversing kit is sold separately
and can be purchased via shop.electrolux.com.
au. Installation instructions are included with
the kit.
NOTE : We recommend that door reversal
be carried out by an authorised installer or
service person to ensure correct installation
and operation of the appliance.
9EN
4. TEMPERATURE CONTROL
When you first turn on the refrigerator, set both
the refrigerator and freezer temperature control
to normal. Please refer to the below section
for information on adjusting refrigerator and
freezer temperature.
IMPORTANT
When you set a temperature, you set
an average temperature for the whole
refrigerator cabinet.
Checking the softness of ice cream is
a good indication that your freezer is
the right temperature, while checking
the temperature of water kept in
the refrigerator is a good way of
checking the temperature of the food
compartment.
Temperatures inside each compartment
may vary, depending on how much
food you store and where you place it.
High or low room temperature may also
affect the actual temperature inside the
refrigerator.
When you change the temperature
settings, make small adjustments and
wait 24 hours before assessing whether
you need to make any further changes.
ABOUT THE USER INTERFACE
EBE4302*E and EBE5002*E
Fridge temperature
scale icons
Freezer temperature
scale icons
Temperature
adjust Fridge
Temperature
adjust Freezer
Fridge/ Freezer temperature scale icons
Indicates the temperature setting of the Fridge/
Freezer compartment.
Temperature adjust Fridge
Touch the ‘Fridge’ button to decrease
the refrigerator temperature. There are
5 temperature settings indicated by the
illumination sequence on the display.
Once the temperature has been set to the
coldest temperature, the next tap will loop
back to the warmest temperature and the cycle
continues to loop from bottom to top.
Temperature adjust Freezer
TTouch the ‘Freezer’ button to decrease the
freezer temperature. There are 9 temperature
settings indicated by the illumination sequence
on the display
Once the temperature has been set to the
coldest temperature, the next tap will loop
back to the warmest temperature and the cycle
continues to loop from bottom to top.
Auto
AutoSense : The AUTOSENSE function is an
artificial intelligence incorporated into your
refrigerator, which will record and process
all information related to the use of product
and use habits. To then automatically adjust
the internal temperature of your refrigerator.
Making this more efficient.
The function will be conditioned by the amount
of food entered, the number of times the door
is opened and prolonged periods of absence
(without use), among other factors. To enable
and disable Autosense mode, press and hold
Freezer 3 seconds.
Sabbath Mode
The Sabbath Mode is a feature
that disables portions of the
refrigerator and its controls in
accordance with observance of
the weekly Sabbath and religious
holidays within the Orthodox
Jewish Community. (Disables all
lights) To enable and disable Sabbath mode,
press and hold Fridge 3 seconds. LED 5 and 6
solids on
Note: After 80 hours of operation, Sabbath
Mode is automatically deactivated
IMPORTANT
The factory default settings for the
refrigerator is “3°C” and “-18°C” for
the freezer. If you want to change the
temperature, remember to make only
small adjustments and wait 24 hours to
see if it’s correct.
10 www.electrolux.com
ERROR CODES & ALARMS
Alarms
ALARM ICON WHAT IT MEANS OPERATION
Freezer Temperature Alarm
After the power has been on
for 215 minutes, if the freezer
compartment becomes too
warm (i.e., the temperature is
more than 10C above the set
point for 50 minutes, excluding
the defrost period), it may
be due to the freezer door
being left open or warm food
being placed too close to the
temperature sensor.
To deactivate the freezer temperature alarm
Press any button on the UI
•
Alarm sound will stop for 1 hour
•
If temperature still not recovery and not
reach to acceptance level, Alarm tone will
play again
•
The temperature setting and other
functions can be changed, but the
display will revert to showing the Freezer
temperature alarm until the temperature
reaches an acceptable level
Door Alarm
Activates if the refrigerator or
freezer doors are left open for
longer than 2 minutes.
An alarm will sound and the
affected temperature LEDs will
flash and the temperature will
fade on and off.
To deactivate the door alarm
Press “Door switch” or close the door or
press any button on the UI
•
Alarm sound will stop
•
Temperature segments flashing will
be disabled for 8 minutes meanwhile
temperature setting will return to previous
setting.
•
If door remains open after 8 minutes, both
alarm sound and temperature segments
flashing will re-activate.
Error codes
ERROR CODE WHAT IT MEANS WHAT TO DO…
Communication
Error
If you see the LED is flashing it
means that the control has lost
contact with the main control
board.
The appliance will operate
at its last known temperature
setting.
•
If any of the LEDs, any combination of
LEDs, or all LEDs indicating temperature
are flashing, it means a sensor error has
been detected
•
The refrigerator will run in a default cycle
to prevent food spoilage.
Sensor – Open
Circuit / Short
Circuit
If any of the LEDs, any
combination of LEDs, or all
LEDs indicating temperature
are flashing, it means a sensor
error has been detected
The refrigerator will run in a
default cycle to prevent food
spoilage.
•
Call for service.
11EN
5. USING YOUR REFRIGERATOR
Refrigerators work by transferring heat from the
food inside to the outside air. This operation
makes the back and sides of the refrigerator
feel warm or even hot particularly at start-up
and on warm days – this is normal.
Avoid placing food against the air vents
in the refrigerator as it affects efficient
circulation. If the door is opened frequently,
a light frosting will occasionally occur on
the freezer’s interior. This is normal and will
clear after a few days. If the freezer door is
accidentally kept open, a heavy frost will coat
the inside walls and should be removed.
Your new refrigerator uses a high-speed
compressor, along with other energy-efficient
components, which may make unusual sounds
and be more noticeable at night and quieter
times. These sounds simply indicate your
refrigerator is working how it should. They
include:
•
Compressor running noises; modern high-
efficiency compressor run much faster than
older models.
•
Air movement noise from the small fan motor;
•
A gurgling sound, similar to water boiling;
•
A popping noise, heard during automatic
defrosting; and
•
A clicking noise, prior to compressor start-up.
Further details can be found in the
Troubleshooting Guide.
IMPORTANT
Ensure all freezer drawers and shelves
are pushed back completely to prevent
them from keeping the door open.
USING AND REMOVING FEATURES
Shelves
To remove the shelves, gently pull them forward
until the shelf comes clear of the shelf guides.
To return the shelf, make sure there is nothing
behind that may obstruct movement. Gently
push the shelf, into the cabinet and back into
position.
CAUTION
To avoid personal injury or property
damage, handle tempered glass
shelves carefully. Shelves may break
suddenly if nicked, scratched, or
exposed to sudden temperature
change. Allow the glass shelves to
stabilize to room temperature before
cleaning. Do not wash in dishwasher.
AHC (Auto Humidity Control)
Auto Humidity Filter Cartridge
Auto Humidity Control automatically releases
excess moisture & maintains optimal humidity
for your fresh vegetables, maintaining the taste,
texture and freshness.
Recommended to replace filter once a year*
Replacing Filter Cartridge
Auto Humidity Filter is located at the back of
the crisper handle.
•
Hold the tabs of the filter cartridge.
•
Slide to the Right to release the filter.
•
Insert the new filter and slide it to the left to
lock it in place.
12 www.electrolux.com
Drawers fitted with telescopic slides
To remove the drawer for cleaning.
1. Empty food from the drawer.
2. Remove the drawer by pulling it forward and
lifting the front to unhook it from the slides.
Once you have removed the drawer, ensure
the slides are pushed back so they are fully
closed.
WARNING
Never close the door while the
telescopic slides are extended. This may
damage the slide and/or refrigerator or
cause the slide to become disengaged
from the refrigerator
To replace the drawer:
1. Ensure the telescopic slides are pushed in all
the way.
2. Slide the drawer into place over the slides
and push the bin in until it stops.
3. Drop drawer into position.
Deodorizer
Your refrigerator is fitted with Deodorizer to
assist with the removal of food odours inside
your refrigerator. Keeping the food covered and
wrapping it in plastic will also help to reduce
the odours inside your refrigerator.
We recommend you replace your filter every
6 months. You can purchase a new air filter at
shop.electrolux.com au.
Deodorizer
Cover
Deodorizer
Door storage bins
Both the refrigerator and freezer have door
storage bins.
You can adjust the refrigerator bins to meet
different storage needs. All the door bins are
completely removable for cleaning. If you want
to remove or adjust a bin, lift and unlock from
lugs to remove. To replace, lift up and push bin
down until the support lugs lock it in place.
Door alarm
If the refrigerator door is left open longer than
two minutes, a buzzer will sound. Re-set the
alarm by pressing the light switch.
WARNING
LED lighting
Your appliance is fitted with long life
LED lighting. In the unlikely event the
LED lights should fail, then the LED lights
should be serviced by the service
agent, to avoid a safety hazard. Refer
to the warranty page for contact
details.
Refer to the warranty page for contact details.
13EN
Twist & Serve Ice Bin
1. Prior the first use clean the ice tray.
2. Fill the water up to max level of the ice tray.
Water
3. Put the ice tray in place.
4. Rotate ice twist clockwise to release the ice
from ice tray.
14 www.electrolux.com
6. CLEANING YOUR REFRIGERATOR
WARNING
BEFORE CLEANING: Turn the
refrigerator off at the power point and
unplug the cord to prevent any chance
of electrocuting yourself.
Doors and exterior (white and silver)
You should only clean the doors with lukewarm
soapy water and a soft cloth.
Vinyl Coated Material (Silver and Black)
Your VCM refrigerator is manufactured from
mark-resistant stainless steel. This stainless steel
has a special advanced protective coating that
eases the removal of marks such as fingerprints
and water spots. To keep its appearance, clean
it regularly with lukewarm soapy water and a
soft cloth.
CAUTION
To clean a crisper or freezer bin with
telescopic extension slides, simply wipe
with a damp cloth and warm soapy
water. Never immerse the cover in
water, as this could affect the operation
of the slide.
Interior
Clean the inside of your refrigerator regularly
with a soft cloth, unscented mild soap and
lukewarm water. Thoroughly dry all surfaces
and removable parts and avoid getting water
on the controls. Replace removable parts, plug
power cord in and switch the power on before
returning the food.
Door seals
Always keep door seals clean by washing them
with a mild detergent and warm water, followed
by a thorough drying.
Sticky food and drink can cause seals to stick
to the cabinet and tear when you open the
door.
CAUTION
Never use hot water, solvents,
commercial kitchen cleaners, aerosol
cleaners, metal polishes, caustic or
abrasive cleaners, or scourers to clean
your refrigerator. Many commercially
available cleaning products and
detergents contain solvents that will
damage your refrigerator. Use only a
soft cloth with an unscented mild soap
and lukewarm water.
To clean a crisper or freezer bin with
telescopic extension slides, simply wipe
with a damp cloth and warm soapy
water. Never immerse the cover in
water, as this could affect the operation
of the slide.
Switching off your refrigerator
If you switch off your refrigerator for an
extended period, follow these steps to reduce
the chances of mould:
1. Remove all food.
2. Remove the power plug from the power
point.
3. Thoroughly clean and dry the Interior.
4. Ensure that all the doors are wedged open
slightly for air circulation.
15EN
7. FOOD STORAGE GUIDE
IMPORTANT
Please note, use this information as a guide only, actual storage times will vary depending
on how you use your refrigerator, climatic conditions and the freshness of the food.
Category Product
Recommended storage times
for fresh foods*
Storage tips
Refrigerator Freezer
Meat Sausages and
Mince
1-2 Days 2-3 Months Keep cold meat at the back of the
refrigerator where it is coldest.
Plastic can cause meat to sweat if stored in
refrigerator for more than a day.
Roast can take up to 48 hours to defrost
properly, transfer frozen roast to the
refrigerator 2 days before use.
Chops and Steak 3-4 Days 4-6 Months
Cold Meats 3-5 Days 4-6 Months
Roasts 3-5 Days 12 Months
Poultry Chicken 1-2 Days 2 Months If poultry takes on a smell or colour you are
unsure about it is best to throw it out.
Whole eggs are not suitable for freezing,
slightly beaten eggs may be frozen for four
months.
Roast Chicken 3-5 Days 12 Months
Eggs 6 Weeks Not Suitable
Seafood Whole fish and
fillets
2-3 Days 2 Months Store in an airtight container or foil.
Never freeze prawns in salty water as this
will dehydrate the flesh.
Lobster and Crab 1-2 Days 2 Months
Prawns 1-2 Days 2 Months
Dairy Milk Until Expiry Date Not Suitable If dairy takes on a smell or colour and you
are unsure about it, it is best to throw it out.
Depending on the variety hard cheese can
last from 2 weeks to 2 months.
* Texture may change depending of the
type of soft cheese
Yogurt 7- 10 Days Not Suitable
Hard Cheeses 2 Weeks – 2
Months
2 Months
(Grated)
Soft Cheeses 1-2 Weeks Not Suitable
Butter 8 Weeks 12 Months
Fruit &
Vegetables
Every fruit and vegetable has a
different shelf life. Some stay fresh
for a couple of days e.g. beans,
others can last for a couple of
months e.g. onions.
8-12 Months
When freezing
chop and
blanch in small
portions.
Keep vegetables in the crisper and away
from the air vents to avoid freezing.
If you wash fruit and vegetables before
storing them make sure they are dry or
wrap in absorbent paper before storing
in the refrigerator as this can make them
susceptible to rotting.
Try to keep fruit and vegetables separated
as fruits that give off high levels of ethylene
(the ripening agent) can prematurely ripen
and spoil surrounding vegetables
Left Overs Homemade
meals
3-4 Days 2-6 Months Store in sealed container.
Freeze meal in small portion sizes to limit
wastage.
16 www.electrolux.com
8. TROUBLESHOOTING
CONCERN WHAT TO DO
Refrigerator is too warm • Adjust the refrigerator to a colder setting
• Ensure food is allowed to cool before placing inside the
refrigerator.
• Ensure the appliance is set up as per instructions
• Ensure that contents are not obstructing the cooling vents.
• Ensure the door is not held open or is being opened too
frequently.
Freezer is too warm • Adjust temperature to a colder setting.
• Ensure food is allowed to cool before placing inside the freezer.
• Ensure the appliance is set up as per instructions
• Ensure that contents are not obstructing the cooling vents.
• Ensure the door is not held open or is being opened too
frequently.
Food is freezing in the
refrigerator
• Adjust temperature to a less cold setting.
• Ensure that fruit and vegetables are stored in the crisper. Items
with a high water content should not be placed near the
cooling vents.
Unable to change
temperature settings
• Refer to sections “temperature control” .
Appliance does not operate at desired temperature
In a modern frost free refrigerator / freezer, cold air is circulated around the various compartments
through air vents using a high efficiency fan.
Appliance noise
Your new refrigerator may make sounds that your old one didn’t make. Because the sounds are new
to you, you might be concerned about them. Most of the new sounds are normal. Hard surfaces,
like the floor, walls and cabinets, can make the sounds seem louder than they actually are. The
following describes the kinds of sounds and what may be making them.
CONCERN WHAT TO DO
Motor noise (compressor) Nothing. This is normal as your new refrigerator uses a high-speed
compressor which switches on and off during operation.
Note that the compressor noise may seem louder at the start of
the on cycle.
Motor noise (compressor); These refrigerators are fitted with a variable speed compressor
and fan. At start up and on warm days they run at a higher speed
to provide additional cooling. When less cooling is required
the compressor and fan will run at a lower speed. As a result it
is normal for sound levels to change depending on operating
conditions.
A clicking noise heard just
before the compressor
starts.
Nothing. This is normal as your new refrigerator has an automatic
switching action of the temperature control, turning the
compressor on and off.
Occasional gurgling, similar
to water boiling.
Nothing. As each cycle ends, you may hear a gurgling sound due
to the refrigerant flowing in your refrigerator system.
Nothing, this is normal as your new refrigerator uses high efficiency
fans to circulate air. Fan speed and noise may increase during
periods of heavy usage or hot weather.
17EN
Refrigerator operation
CONCERN WHAT TO DO
Appliance will not run
It is normal for the freezer
fan not to operate during
the automatic defrost cycle,
or for a short time after the
appliance is switched on.
•
Ensure that the cord is plugged into a live power outlet and
outlet is switched on.
•
Ensure that the household circuit breaker has not tripped or that
the fuse has not blown.
•
The appliance maybe in defrost mode, check again in half an
hour.
Compressor motor seems
to run too long
At normal room
temperatures, expect your
motor to run about 40%
to 80% of the time. Under
warmer conditions, expect
it to run more often.
• Ensure that the doors are not held open.
• Check that large amounts of warm food have not just been
placed inside the appliance.
• Note that the appliance will run more than normal just after you
install it or when adjusting the temperature setting changes.
Crisper Operation
CONCERN WHAT TO DO
Excess moisture build up in
crisper
It is normal for there to
be some moisture and
humidity in the crisper bin.
• Ensure that the crisper is not over packed.
• Adjust crisper humidity slides.
Crisper bin can not be
removed
• If crisper bin interferes with the door bins, remove door bins
before removing crisper.
• Position cabinet so that the door can be fully opened.
Freezing items in the crisper • Adjust temperature to a less cold setting.
CONCERN WHAT TO DO
Airflow noise. Nothing, this is normal as your new refrigerator uses high efficiency
fans to circulate air. Fan speed and noise may increase during
periods of heavy usage or hot weather.
Rattling and other noises. • Ensure that the cabinet is level and stable, refer to Installation
Instructions
• Check the surrounds of the appliance to ensure there is nothing
touching or placed on top of the appliance.
• Ensure that contents of the appliance are not placed in such a
way that they are vibrating (such as bottles).
18 www.electrolux.com
CONCERN WHAT TO DO
Compressor motor seems
to run too long . These
appliances use a variable
speed compressor, which
by design can run for long
periods of time, this is
normal
• The variable speed compressor and fan that at start up and on
warm days, runs at high speeds to provide additional cooling.
When less cooling is required the compressor and fan will run at
a lower speed, but still may not switch off. This is normal.
• It is possible that the only time the compressor and fan will stop
is when the refrigerator is defrosting which is approximately
once per day.
The exterior of the
appliance is warm or hot
to touch
This is normal because the
appliance transfers heat
from the inside out through
the outer panels and the
divider between the doors.
• Ensure the appliance has the external clearances
recommended in the section “Installing your new appliance”.
• The exterior of the cabinet will be much warmer on warmer
days it may even feel hot to touch, as the appliance is working
harder.
When your appliance is not
operating
• Check that the power cord is plugged into the power outlet
properly and that the outlet is switched on.
• Try running another appliance from the same power outlet. If
no power is coming out from the outlet, you may have a blown
fuse or tripped your household power supply circuit.
• Try adjusting the temperature control to a slightly colder
position.
• It is normal for the freezer fan to NOT operate during the
automatic defrost cycle or for a short time after the refrigerator
is turned on.
When there is refrigerator
noise
Your refrigerator uses energy efficient components that may
produce different noises from your old refrigerator.
Occasionally, a gurgling sound of the refrigerant flowing or the
sound of parts contracting or expanding may be heard.
These sounds are quite normal. If the refrigerator is rattling or
making vibrating noises, check that it is level and adjust levelling
foot.
If there are odours inside
the refrigerator
• The interior may need cleaning.
• Some foods may produce strong odours and need to be tightly
sealed.
If the temperature in the
refrigerator is too warm
• Check that the refrigerator has enough clearance at the sides,
back and top. Refer to ‘Installing Your New Appliance’ in this
manual.
• Refer to ‘Temperature Control’ section.
• The door may have been opened for too long or too frequently.
• Food containers or packaging may be holding the door.
If the temperature in the
refrigerator is too cold
• Refer to ‘Temperature Control’ section.
• Increase the temperature to avoid high energy consumption.
Alarms Sounding • Check that all doors are fully closed.
• Ensure that the over temperature alarm is not being activated
by hot food placed in the freezer.
19EN
Automatic Ice Maker system
CONCERN WHAT TO DO
Ice maker is not making
any ice.
• Ensure that the Ice Maker is switched on at the user interface
refer to “About the User Interface” for details.
• Ensure water tank is full and contains clean water (if liquids
other than clean water have been used, call Electrolux
Customer Care).
• Ensure water tank is securely pushed into pump housing.
The ice maker is designed
to produce a tray of ice
approximately every 2
hours, depending on the
conditions.
• If the freezer compartment is too warm, refer to “freezer is
too warm” then wait 24 hours for the freezer to reach ideal
temperature.
• Turn the unit off at the mains and leave for 2 minutes then turn
the appliance back on (this will reset the ice maker unit). Check
for ice production after 24 hours.
• Check that there is no obstruction under the ice maker and
ensure the ice bin is fitted correctly.
Ice has bad odour or taste • Cover food to ensure ice does not absorb foreign odours.
• Interior of appliance or ice bin may require cleaning, refer to
“Cleaning your refrigerator”.
• Discard stale ice monthly and allow ice maker to produce a
fresh supply.
CONCERN WHAT TO DO
Frost build up • Check that all doors are fully closed.
• Ensure that the doors are not opened too often.
• Ensure that the return air vents are not blocked with packaging.
• Ensure the seals are clean and not obstructed.
Odours • The interior may need cleaning, refer to cleaning guide.
• Ensure that food is stored correctly as some food, containers
and wrapping can produce odours.
• Check appliance for old or unusual food.
Lights not working
The LED lighting is
designed to turn on
gradually. The LED
lighting is designed to dim
automatically if the door
is left opened for more
than 5 minutes and turn
off completely if the door
is open for more than 7
minutes. Closing the door
will reset the timer.
• Ensure that the cord is plugged into a live power outlet and
outlet is switched on.
• Ensure that the household circuit breaker has not tripped or that
the fuse has not blown.
• Check that the Refrigerator Temp setting is not in Sabbath
Mode, refer to control instructions.
Low cooling due to
surrounding ventilation.
• Ensure user installation as per instructions.
20 www.electrolux.com
Door operation
CONCERN WHAT TO DO
Freezer door pops open. • This is normal and should re-close. This happens when the
refrigerator door is closed too quickly.
• If the freezer door stays open, it indicates that the appliance
needs to be tilted backwards a little further. Refer to section
“Installing your new appliance”.
Self close not working. • Check if your appliance has self closing hinges as not all
models do.
• It indicates that the appliance needs to be tilted backwards a
little further. Refer to section “Installing your new appliance”.
Door not sealing properly • Ensure there is nothing that is preventing the door from closing
such as appliance contents or items placed near the appliance.
• Ensure that the crisper/freezer bin is closed completely. Refit if
required as referred to in the section “Using your refrigerator”.
• Ensure the appliance is set up as per recommendations.
Door difficult to open and
close
• If the door is difficult to open just after you have closed it this is
due to the pressure equalising, the door will open normally after
a few minutes.
If you still require service
If you have a problem, and the problem persists after you have made the checks mentioned,
contact your nearest Electrolux approved Service Centre or the dealer you bought the refrigerator
from. Be ready to quote the model number, the 9-digit PNC and 8-digit serial number, which is
stated on the label inside the refrigerator compartment.
21EN
10. NOISES
Appliance noise
Your new refrigerator may make sounds that your old one didn’t make. Because the sounds
are new to you, you might be concerned about them. Most of the new sounds are normal.
Hard surfaces, like the floor, walls and cabinets, can make the sounds seem louder than they
actually are. The following describes the kinds of sounds and what may be making them.
BRRR
!
HISSS!
CLICK!
BLUBB!
CRACK!
SSSRR
R!
OK
CLICK!
CLICK!
SSSRRR!
SSSRRR!
BRRR!
BRRR!
HISSS!
HISSS!
BLUBB!
BLUBB!
CRACK!CRACK!
9. NOISES
Appliance noise
Your new refrigerator may make sounds that your old one didn’t make. Because the sounds are new
to you, you might be concerned about them. Most of the new sounds are normal. Hard surfaces,
like the floor, walls and cabinets, can make the sounds seem louder than they actually are. The
following describes the kinds of sounds and what may be making them.
22 www.electrolux.com
This document sets out the terms and conditions of the product
warranties for Electrolux Appliances. It is an important document.
Please keep it with your proof of purchase documents in a safe place
for future reference should there be a manufacturing defect in your
Appliance. This warranty is in addition to other rights you may have
under the Australian Consumer Law.
1. In this warranty:
(a) ‘ACL’ or ‘Australian Consumer Law’ means Schedule 2 to the
Competition and Consumer Act 2010;
(b) ‘Appliance’ means any Electrolux product purchased by you and
accompanied by this document;
(c) ‘ASC’ means Electrolux’s authorised serviced centres;
(d) ‘Electrolux’ is the brand controlled by Electrolux Home Products Pty
Ltd of 163 O’Riordan Street, Mascot NSW 2020, ABN 51 004 762
341 in respect of Appliances purchased in Australia and Electrolux
(NZ) Limited (collectively “Electrolux”) of 3-5 Niall Burgess Road, Mount
Wellington, in respect of Appliances purchased in New Zealand;
(e) ‘WarrantyPeriod’meanstheperiodspeciedinclause3ofthis
warranty;
(f) ‘you’ means the purchaser of the Appliance not having purchased
the Appliance for re-sale, and ‘your’ has a corresponding meaning.
2. Application: This warranty only applies to new Appliances, purchased
and used in Australia or New Zealand and is in addition to (and does not
exclude, restrict, or modify in any way) other rights and remedies under
a law to which the Appliances or services relate, including any non-
excludable statutory guarantees in Australia and New Zealand.
3. Warranty Period: Subject to these terms and conditions, this warranty
continues for in Australia for a period of 24 months and in New Zealand
for a period of 24 months, following the date of original purchase of the
Appliance.Speciccomponentsarewarrantedagainstmanufacturing
defects in Australia and New Zealand for the periods listed below;
• Compressor – Further 3 years
• External Condenser – Further 3 years
• Evaporator – Further 3 years
• Drier – Further 3 years
4. Repair or replace warranty: During the Warranty Period, Electrolux
or its ASC will, at no extra charge if your Appliance is readily accessible
for service, without special equipment and subject to these terms and
conditions, repair or replace any parts which it considers to be defective.
Electrolux may, in its absolute discretion, choose whether the remedy
oeredforavalidwarrantyclaimisrepairorreplacement.Electroluxorits
ASC may use refurbished parts to repair your Appliance. You agree that
any replaced Appliances or parts become the property of Electrolux.
5. Travel and transportation costs: Subject to clause 7, Electrolux will
bear the reasonable cost of transportation, travel and delivery of the
Appliance to and from Electrolux or its ASC. Travel and transportation will
be arranged by Electrolux as part of any valid warranty claim.
6. Proof of purchase is required before you can make a claim under this
warranty.
7. Exclusions: You may not make a claim under this warranty unless the
defect claimed is due to faulty or defective parts or workmanship. This
warranty does not cover:
(a) lightglobes,batteries,ltersorsimilarperishableparts;
(b) parts and Appliances not supplied by Electrolux;
(c) cosmeticdamagewhichdoesnotaecttheoperationofthe
Appliance;
(d) damage to the Appliance caused by:
(i) negligence or accident;
(ii) misuse or abuse, including failure to properly maintain or service;
(iii) improper, negligent or faulty servicing or repair works done by
anyone other than an Electrolux authorised repairer or ASC;
(iv) normal wear and tear;
(v) power surges, electrical storm damage or incorrect power supply;
(vi) incomplete or improper installation;
(vii) incorrect, improper or inappropriate operation;
(viii) insect or vermin infestation;
(ix) failure to comply with any additional instructions supplied with
the Appliance;
In addition, Electrolux is not liable under this warranty if:
(a) the Appliance has been, or Electrolux reasonably believes that the
Appliance has been, used for purposes other than those for which
the Appliance was intended, including where the Appliance has
been used for any non-domestic purpose;
(b) theApplianceismodiedwithoutauthorityfromElectroluxinwriting;
(c) the Appliance’s serial number or warranty seal has been removed
or defaced.
8. How to claim under this warranty: To enquire about claiming under
this warranty, please follow these steps:
(a) carefully check the operating instructions, user manual and the
terms of this warranty;
(b) have the model and serial number of the Appliance available;
(c) have the proof of purchase (e.g. an invoice) available;
(d) telephone the numbers shown below.
9. Australia: For Appliances and services provided by Electrolux in
Australia: Electrolux goods come with guarantees that cannot be
excluded under the Australian Consumer Law. You are entitled to a
replacement or refund for a major failure and for compensation for any
other reasonably foreseeable loss or damage. You are also entitled to
have the Appliance repaired or replaced if the Appliance fails to be of
acceptable quality and the failure does not amount to a major failure.
‘Acceptable quality’ and ‘major failure’ have the same meaning as
referred to in the ACL.
10. New Zealand: For Appliances and services provided by Electrolux
in New Zealand, the Appliances come with a guarantee by Electrolux
pursuant to the provisions of the Consumer Guarantees Act, the Sale
of Go ods Act and the Fair Trading Act. Where the Appliance was
purchased in New Zealand for commercial purposes the Consumer
Guarantee Act does not apply.
11.Condentiality: You accept that if you make a warranty claim, Electrolux
and its agents including ASC may exchange information in relation to you
to enable Electrolux to meet its obligations under this warranty.
Warranty
FOR SALES IN AUSTRALIA AND NEW ZEALAND
APPLIANCE: ELECTROLUX REFRIGERATORS AND FREEZERS
EFridgeFreezer_Warr_Jul19
Important Notice
Before calling for service, please ensure that the steps listed in clause 8 above have been followed.
AUSTRALIA
FOR SERVICE
ortondtheaddressofyournearest
authorised service centre in Australia
PLEASE CALL 13 13 49
For the cost of a local call
FOR SPARE PARTS
ortondtheaddressofyournearest
spare parts centre in Australia
PLEASE CALL 13 13 50
For the cost of a local call
NEW ZEALAND
FOR SERVICE
ortondtheaddressofyournearest
authorised service centre in New Zealand
PLEASE CALL 0800 10 66 10
FOR SPARE PARTS
ortondtheaddressofyournearest
spare parts centre in New Zealand
PLEASE CALL 0800 10 66 20
10. WARRANTY
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