INSTALLATION USER MANUAL
Support Email: info@ vikiohome.com
Model Name: RC11
Available Sizes: 30” 36” 42”
www.vikiohome.com
additional disassembly/reassembly costs, suffer losses, and the
damage may not be recognized as shipping-related. Responsibility may
and BEFORE installation.
● This step verifies the device arrived undamaged during shipping.
● PLEASE NOTE:
●
IMPORTANT:
TEST BEFORE INSTALLATION!
Conduct a power and basic function test immediately after unpacking
If problems are found AFTER installation, you may incur
be difficult to determine. Test before installing!
SUPPORT EMAIL:
info@vikiohome.com
We guarantee to respond within 24hours
on business days.
| LUNA2
• Before beginning installation, please read and follow these important instructions to
ensure the safety of your home and its occupants.
• The instructions in this manual are intended for qualified installers and certified
service technicians. Installation and electrical wiring must be completed by qualified
professionals per applicable codes and standards.
• DO NOT attempt to install this appliance yourself. Improper installation may result in
injury due to the lack of appropriate electrical and technical expertise.
• The installer should leave these instructions with the consumer, who should retain
them for use by local inspectors and future reference.
• Due to the size and weight of VIKIO range hoods, two-person installation is strongly
recommended.
• Handle the range hood, chimney cover, baffle filters, and any parts or accessories
with care, as sharp edges may cause injury. Wearing gloves during installation is
highly recommended.
• The manufacturer is not responsible for any property damage or personal injury
caused by incorrect installation, improper use of the appliance, or failure to follow
the listed warnings.
• The manufacturer reserves the right to make changes to its products when deemed
necessary and beneficial, without affecting essential safety or operational features.
• This appliance is designed for general ventilating use only. DO NOT use it to exhaust
hazardous or explosive materials or vapors.
• Ensure sufficient airflow for proper combustion and exhaust of gases through the
ductwork to prevent back-drafting.
WARNING: Failure to follow the instructions in this manual exactly may result in a fire
or explosion, causing property damage, personal injury, or loss of life
• Before servicing or cleaning the unit, fully disconnect it from the power source to avoid
the risk of electric shock and injury.
.
• The operation of this unit may affect the airflow required for the safe operation of fuel-
burning equipment. Follow heating equipment guidelines and safety standards such as
those published by the National Fire Protection Association (NFPA), American Society
of Heating, Refrigerating and Air-Conditioning Engineers (ASHRAE), and local codes and
authorities.
1
General Safety
IMPORTANT SAFETY INSTRUCTIONS
2
LUNA | 5
3
IMPORTANT SAFETY INSTRUCTIONS
• Ducted range hoods MUST ALWAYS be vented to the outdoors, or in some cases,
converted for air recirculation.
• Some existing installations may already have an external damper at the home's
exhaust point. In such cases, the damper in your hood’s transition piece must be
removed, as having two dampers can interfere with airflow and reduce the hood's
performance.
• Consult an HVAC or installation professional to ensure compliance with local
regulations and proper ventilation.
• When cutting or drilling into walls or ceilings, take care not to damage electrical wiring
or other hidden utilities.
• All electrical wiring must be properly installed, insulated, and grounded. VIKIO range
hoods come with a grounded 3-prong plug that must be connected to a dedicated
15-amp circuit. Tampering with the plug or cutting the electrical cord will void your
warranty.
• Electrical installations must comply with the National Electrical Code ANSI/NFPA 70
(latest edition) and/or local codes.
• Old ductwork should be cleaned or replaced, if necessary, to avoid grease buildup or fire
hazards. Check all duct joints to ensure they are properly connected and sealed.
• When a range hood ventilates air out of the room, that air must be replaced — this is
known as makeup air. Without a makeup air system (if required), the hood may not
operate effectively due to negative air pressure.
• VIKIO does not currently supply makeup air units. Always consult local building codes
regarding minimum and maximum airflow requirements. Some states may require
additional components, such as makeup air systems, for high-CFM range hoods.
• Keep the motor, fans, baffle channels, filters, tunnels, grease cups, and all
grease-laden surfaces clean. Grease buildup inside or on the range hood should be
avoided by cleaning these areas regularly.
• Be cautious when cleaning the range hood with spray products: never spray water or
cleaners directly onto electrical wiring, the motor, the control panel, or light bulbs.
• After installation, use a stainless steel cleaner or cloth to remove any residue left
by the protective film.
LUNA | 3
Electrical Requirements...................................................................4
Venting Requirements......................................................................5
Calculating Vent System Length,Specifications................................6
Required Tools.................................................................................7
Parts Supplied..................................................................................7
Dimensions.......................................................................................8
Preparation.......................................................................................9
Do's and Don'ts for Duct Venting......................................................9
Pre-Install........................................................................................10
Install Options.................................................................................11
Installation: Option 1.......................................................................12
Installation: Option 2.......................................................................15
Filters..............................................................................................17
Venting Methods.............................................................................18
Back Vent Option............................................................................19
Range Hood Operations (Digital Panel)..........................................20
Explosion Diagram..........................................................................21
Troubleshooting...............................................................................22
Maintenance....................................................................................23
Control Panel Replacement & Wiring Diagram...............................24
Circuit Board Replacement.............................................................25
Bulb Replacement...........................................................................26
Warranty..........................................................................................27
Disclaimer & Contact Us.................................................................28
FAQ.................................................................................................29
TABLE OF CONTENTS
| LUNA4
IMPORTANT: Observe all governing codes and ordinances.
It is the customer’s responsibility:
• To contact a qualied electrician
• To assure that the electrical installation is adequate and in conformance with the
National Electrical Code, ANSI/NFPA 70 - latest edition*, or CSA Standards
C22. 1-94, Canadian Electrical Code, Part 1 and C22. 2 No. 0-M91 - latest edition**
and all local codes and ordinances.
If codes permit and a separate ground wire is used, a qualified electrician should verify
that the ground path is adequate. A 120-volt, 60 Hz, AC-only fused electrical supply is
required on a dedicated 15-amp circuit.
• DO NOT ground the appliance to a gas pipe.
• If you are unsure whether the range hood is properly grounded, consult a qualified
electrician.
• DO NOT place a fuse in the neutral or ground circuit.
IMPORTANT: Save this Installation Guide for electrical inspector’s use.
The range hood must be connected with copper wire/plug only.
The range hood should be connected directly to the fused disconnect switch (or circuit
breaker box) using flexible armored cable or non-metallic sheathed copper cable.
A U.L.- or C.S.A.-listed strain relief must be installed at each end of the power supply
cable.
Wire sizes (copper wire only) and connections must match the appliance's rating as
specified on the model/serial rating label. Wire sizes must comply with the National
Electrical Code ANSI/NFPA 70 – latest edition*, or CSA Standards C22.1-94,
Canadian Electrical Code Part 1, and C22.2 No. 0-M91 – latest edition*, as well as all
applicable local codes and ordinances.
- A U.L.- or C.S.A.-listed conduit connector must also be installed at each end of the
power supply cable—both at the range hood and at the junction box.
ELECTRICAL REQUIREMENTS
• The duct system must terminate outdoors (through the roof or an exterior side wall).
•
•
DO NOT terminate the duct system in an attic or any enclosed area.
DO NOT use 4" (10.2 cm) laundry-type wall caps.
• Use metal or aluminum ducting only. Rigid metal or aluminum venting is recommended for
best performance.
•
DO NOT use plastic ducting.
• Keep the duct clean at all times to maintain proper airflow.
• Before installation, calculate the following figures:
1.
Distance from the floor to the ceiling.
2. Distance from countertop/stove to range hood (recommend* 24" to 30").
3. Height of hood and duct cover.
2
2
General Safety
4
• A distance of 24" to 30" is recommended* between the stovetop and the bottom
of the range hood.
• It is recommended to vent the range hood vertically through the roof using 6" or
larger round metal/aluminum ductwork.
•
• The duct size should be consistent throughout the entire run.
Use no more than three 90° elbows.
• If using more than one elbow, ensure there is a minimum of 24" (61 cm) of straight
duct between elbows.
• DO NOT install two elbows directly next to each other.
• Keep the total duct length and number of elbows to a minimum to ensure efficient
performance.
•
The duct system must include a damper. If the roof or wall cap already has a damper
,
DO NOT use the additional damper (if supplied) on top of the range hood.
• Use aluminum foil tape to seal all joints in the duct system.
• Use caulking to seal around the exterior wall or roof opening near the vent cap.
•
Use a 6" round roof or rectangular wall vent cap.
IMPORTANT:
• Use a rectangular-to-circular transition to connect the range hood to the ducting system.
• A minimum 6" round duct (standard for this range hood) must be used to maintain
maximum airflow efficiency.
• Always use rigid metal/aluminum ducts, if available, to maximize airflow when
connecting to the provided duct.
• Refer to the Duct Run Calculation below to compute the total available duct length
when using elbows, transitions, and caps.
• ALWAYS reduce the number of transitions and turns in the duct run whenever possible.
If a reducer is required, use a long reducer rather than a pancake reducer.
• Reducing the duct size restricts airflow and reduces efficiency.
•
The minimum mounting height from the stovetop to the bottom of the hood should be no
less than 24".
• The maximum mounting height should be no more than 30".
• It is important to install the hood at the correct height. Mounting the hood too low can
result in heat damage or fire hazards; mounting it too high may reduce accessibility and
overall performance.
• Round - 6"
• If available, also refer to the stovetop manufacturer’s clearance requirements and
the recommended hood mounting height above the range.
Minimum Duct Size:
(use Aluminimum foil tape to properly seal)
• 9 ¾" x 3 ¼" Rectangular Exhaust (use Aluminimum foil tape to properly seal)
LUNA | 7
5
VENTING REQUIREMENTS
For the most ecient & quiet operation:
* Due to different ceiling height congurations, the recommended height may not be applicable.
• If turns or transitions are necessary, install them as far away from the hood opening as
possible and keep a maximum distance between any two turns.
To calculate the required length of the duct system, subtract the equivalent length
(in feet) for each “duct piece” used in the system (see Table below) from the
“recommended maximum run” (see Table below). The longest acceptable duct run,
if completely straight, is 50 feet. The number of duct pieces (elbow, transition, etc.)
installed in your duct run will determine the maximum length the duct run can be.
Please refer to the example below:
Duct Run Calculation:
Recommended maximum run
6" round duct 50 ft
Duct piece deduction
Each 90º elbow used 9 ft
Each 45º elbow used 5 ft
Each round to rectangle transition
used
7 ft
Sidewall cap with damper
7 ft
Roof cap 7 ft
Duct Run Calcuation example:
7ft + 9ft + 9ft + 5ft = 30ft
One roof cap, two 90º elbows, and
one 45º elbow used:
used.
The above duct pieces used are
equivalent to 30ft of a straight duct
run. Subtract 30ft from the allowable
50ft. The remaining distance of 20ft
is the longest that the straight ducting
(in addition to the vent pieces) can be.
Body Stainless Steel
Power Rating 120V/60Hz (USA & Canada standard)
General Input Power
100W + 6W for LED Lights
Motor Input Power 100W
Motor Revolution 500 RPM (±10%) to 1350 RPM (±10%)
| LUNA6
Levels Of Speed Control
3 Levels
Air Pressure
150 Pa (200 Pa Maximum)
Noise Level (Q/M/H)
1.0 Sone (40 dB) / 4.0 Sone (55 dB) / 6.5 Sone (60 dB)
Motor Type
Double Motor
Power Connection Type
Plug-in Wire (120V)
Control Type
Digital Display Panel
Filtration Type
Stainless Steel Bae Filters
Illumination
2 x 3W LED (4000K)
Venting Size
Top 6" Round, Top or Back, 9 ¾" x 3 ¼" Rectangular Exhaust
Warranty
2 - Year Parts Warranty
CALCULATING VENT SYSTEM LENGTH
SPECIFICATIONS
Ampere
1 A
6
Putty
Knife
Pencil
Tape
Measure
Level
Phillips
Screwdriver
Aluminum Tape
Power
Drill
UtilityKnife
Drywall Knife
Includes Rectangular 9 ¾" x 3 ¼"
Exhaust Connector option
Includes 6"- Ø
Transition option
(with plate adaptor)
***Before installing, remove
Baffle Filters
the protective white film***
NOTE:
Where necessary, additional screws may be required for installation and added
support but are not included. Please review the contents before installation.
LUNA | 9
REQUIRED TOOLS
PARTS SUPPLIED
QTY: 6PCS
Self-Drilling
Plastic Drywall
QTY: 6PCS
Anchor Screw
(M4x35mm)
Anchor
7
19-3/4"
29-1/2"/ 35-7/16"/ 41-5/16"
6"
1-1/2"
Included
Option 1:
9-3/4" x 3-1/4"
Exhaust
Connector
1-3/8"
Included
Option 2:
6"- Ø
Transition
19-3/4''
6"
1-1/2''
29-1
/2
"/ 35-7/16"/ 41-5/16"
| LUNA8
Ø 6"Transition
SIDE VIEW
FRONT VIEW
TOP VIEW
DIMENSIONS
2
11-7/8"
7-7/8"
1-3/4"
1-3/4"
8-5/8"
24-3/8"/29-1
/2
"/ 35-7/16"
1-1/8"
8
0.0
4.5"
| LUNA10
•
Advanced Preparations:
• Familiarize yourself with the controls by reading the Range Hood Operations section.
•
Place the range hood on a flat, stable surface. Connect it to a designated standard
outlet (refer to the product label for the correct voltage) and turn the range hood on.
Verify all functions by referring to the Range Hood Operations section.
• Carefully remove the white or blue plastic protective coating from the range hood.
Preparations:
NOTE: To avoid damage to your hood, prevent debris from entering the
vent opening.
•
Decide on the location of the venting pipe from the hood to the outside. Refer to
Venting Methods.
• A straight, short vent run will allow the hood to perform more efficiently.
• Avoid as many transitions, elbows, and long runs as possible, as these can reduce
the hood's performance.
• Using 45-degree elbows is preferable to using 90-degree elbows.
• IMPORTANT: Peel off the white plastic protective coating from the hood, if present.
Use aluminum tape to seal joints between pipe sections.
THE HOOD MUST BE TESTED BEFORE INSTALLATION.
Vikio will not be responsible for additional labor costs related to reinstallation of the hood due to
transportation internal damage or wiring issues.
PREPARATION
9
Place all supplied parts and required hardware on a flat, stable surface, and check to
(a)
(b)
(c)
DO’S AND DON’TS FOR DUCT VENTING
a. Avoid using sharp elbows; use 45-degree elbows instead, whenever possible.
b. DO NOT use reducers. Keep the duct size consistent as specified in the manual.
Using a reducer will reduce the hood's CFM and increase noise.
c. DO NOT use plenum boxes. Plenum boxes create turbulence and reduce
hood efficiency. Use a smooth elbow to direct the air outdoors.
•
ensure all parts are included.
Centerline
Min: 24
Max: 30"
"
LUNA Range Hood
30", 36"
120v Outlet
location
Side Cabinet
Side Cabinet
Cooking Surface
Ceiling
M4 Countersink
(x2)
M
5
Big Head
(x5)
A wall or roof vent may be installed in
these areas but not recommended.
(2) Unfasten existing screws on the top
exhaust cover. Remove the cover plate
to expose opening to the blower fans.
There are 2 types of screws used to
fasten the cover plate. You will be reusing
these to install your preference of exhaust
attachment. Ensure to identify which
screws and their respective placement
will be used for refastening:
LUNA | 13
PRE
-
INSTALL
(1) Measure the distance between the
stovetop and the bottom of the range
hood. A distance of 24" to 30" is
recommended*.
*Due to dierent ceiling height
congurations, recommended
height may not be applicable.
Preferred areas to install wall
or roof vent ducting.
FRONT VIEW
10
(A) Fasten respective screws to the exhaust opening of the range hood.
Fasten respective screws to the exhaust
(B) Ensure the damper (ap) opens up to the front of the range hood (the hinge is to
opening of the range hood.
the back of the range hood).
*PLEASE NOTE: Remove the damper (flap) if you will be using a roof or wall cap that already
has a built-in damper included.
(A)
| LUNA12
(B)
*PLEASE NOTE
Option 2: Round Transition
INSTALLATION OPTIONS
Option 1: Rectangular Exhaust Connector
11
Back Wall
Bottom panel of the top cabinet
Top view of range hood
***Cut separate openings
underneathe cabinet to
accommodate size of connector
and hard-wiring
Back Wall
Drill pilot holes
underneathe cabinet that
line up with installation holes
on top panel of range hood
Bottom panel of the top cabinet
Top view of range hood
Exhaust Connector
The transition from
rectangularconnector to 6"-Ø Duct
(not included)
6"-Ø Duct (not included)
6"-Ø Elbow Duct
(not included)
LUNA | 15
***Ensure you have ⅞
"
space from the wall to your cut-out to accommodate the size of the
connector for ducting.
OPTION 1: Rectangular Exhaust Connector
12
| LUNA14
OPTION 1 (continued)
(4) Secure with 4 screws(M4) from
the inner
(3) Lift and insert the range hood
underneath the cabinet.
Ensure the wiring passes through
the opening created below the cabinet.
side of the range hood.
CAUTION: Make certain the range hood is secure before releasing!
Connect the range hood's electrical wiring, then check that the fan motor and lights
are functioning properly.
Be alert for any electrical hazards and refer to the product label for the correct voltage of
this unit.
13
Distance from wall to transition circumference
edge for 6" - Ø Transition will be 1 ½".
Use aluminum foil tape to make all joints
secure and air tight.
Use a 6" round steel pipe to connect the exhaust outlet on the hood to the ductwork
above. Seal all joints securely and airtight with aluminum foil tape.Ensure the cylindrical
duct passes through the roof cutout designated for the exhaust duct connection.·
LUNA | 17
OPTION 1 (continued)
6"- Ø Elbow Duct
6"- Ø Connector
Distance from
wall to connector
circumference
edge: 1
Cut out hole in
the wall to
accommodate
elbow duct.
-1/2"
WALL VENT
Cut out hole on the
top panel of cabinet,
and in ceiling for
exhaust duct
6"- Ø
6"- Ø Transition
Duct
ROOF VENT
14
6"- Ø Elbow
Duct inserted
into wall cut out
Distance from
wall to transition
circumference
edge: 1
Use aluminum
foil tape to secureall
joints
-1/2"
Back Wall
| LUNA16
***Ensure you have ⅞
"
space from the wall to your cut-out to accommodate the size of
CAUTION: Make certain the range hood is
secure before releasing!
the connector for ducting.
OPTION 2: Round Transition
Back Wall
Drill pilot holes underneathe
cabinet that line up with installation
holes on top panel of range hood
***Cut separate openings underneath
the cabinet to accommodate the size of
transition and hard-wiring
Bottom panel of the top cabinet
Bottom panel of the top cabinet
Top view of range hood
Top view of range hood
(3) Lift and insert the range hood underneath
the cabinet.Ensure the wiring passes through
the opening created beneath the cabinet.
15
(4) Secure the range hood with four screws
from the inner side.
Distance from the wall to the
edge of the 6” diameter
transition circumference
Use aluminum foil tape to seal all joints
securely and ensure they are airtight.
needs to be 1-3/8".
LUNA | 19
Use a 6" round steel pipe to connect the exhaust outlet on the hood to the ductwork above.
Seal all joints securely and ensure they are airtight using aluminum foil tape.
Make sure the cylindrical duct passes through the roof cutout designed for the exhaust
duct connection.
OPTION 2 (continued)
6"- Ø Elbow Duct
6"- Ø Connector
Distance from
wall to connector
circumference
edge: 1-
Cut out hole in
the wall to
accommodate
elbow duct.
3/8"
WALL VENT
Cut out hole on the
top panel of cabinet,
and in ceiling for
exhaust duct
6"- Ø
6"- Ø Transition
Duct
ROOF VENT
Distance from
wall to transition
circumference
edge:
1-3/8"
Use aluminum
foil tape to
secureall joints
16
Retractable Tabs
BOTTOM VIEW
SIDE VIEW
| LUNA18
Angle lter and direct tab inserts toward
the aft slot of the range hood opening.
While continuing to install the lter, ensure
you lift the lever for the retractable tabs to
clear the way for ush insertion.
When the filter sits flush with the opening,
release the lever to lock in place.
INSTALLATION OF FILTERS
Tab Inserts
Lift Lever
***Before installing, remove
protective white lm***
Bae Filters
17
36" typical
Min: 24"
Max: 30"
6
"
(Rectangular Exhaust Connector
to circular transition; typical height)
8"
*Minimum height: 77"
(70%" for 6"- Ø Transition) from
the bottom of the duct to the
ground when range height of
the stove is 24"
Min height: 83"
(76%" for 6"- Ø Transition) from
the bottom of the duct to the
ground when the range height
to the stove is 30"
Optional Backdraft
Damper
Wrap insulation required
for cold climates
6"- Ø Duct
LUNA | 21
VENTING METHODS
Roof Vent
Wall Vent
18
SIDE VIEW
Rectangular duct and wall vent cap
matching the size of the exhaust connector
Vent
Cap
6"
| LUNA20
NOTE: Only the Rectangular Exhaust Connector can be used for the Back Vent.
(a) Unfasten screws to remove the existing cover plate.
BACK VENT OPTION
BACK VIEW
9 ¾"
Height from rectangular exhaust
connector to the bottom of range hood: 2 ⅛"
19
(b)
(b) Fasten the exhaust connector to the back of the range hood using the existing screws from the cover
plate. Ensure that the damper (flap) hinge is positioned at the top.
NOTE: Remove the damper if you are using a roof or wall cap that already includes a built-in damper`.
| LUNA22
on the systerm, press Power
RANGE HOOD OPERATIONS (Digital Panel)
Method 1:
Press Power
FUNCTION
OPERATION INDICATES REMARK
button to turn
button once to turn off the systerm.
open the systerm
wave your hands(left or right) to
.
ON/OFF
SPEED
Sensing points
Sensing points
Gesture Light Power/ DelaySpeed setting
Method 1.
Press the Speed button to choose
the speed.
Method 2: In the Gesture on state, from left
to right to increase the fan speed;
from right to left to reduce the fan
speed.
Method 3:
When the motor is running, press
Speed button to turn off the
current speed.
button to activate the delay off timer function
When the motor is running, press Power
(3 minutes).
DELAY
LIGHT
Press Light button to turn on or off the
lighting function.
1.Switch factory
default is med
speed
2. Speed by
default remember
the last used
setting.
LED lights are
individually
controlled
Gesture by
default remember
the last used
setting.
.
Gesture by
default is turned
on.
When the switch is on/off,
the speed and light
Method 2: In the Gesture on state, quickly
buttons are on/off at the
same time.
If the indicator is on, it
indicates the current
speed. If the indicator is
off, it indicates that the
fan is off.
If the indicator blinks, the
delay off timer function
starts.
function is on;
-The indicator is dimmed,
it means the gesture
function is on normally
under the shutdown state;
-The indicator is all on, it
means the gesture
-The indicator is off, it
means the gesture
function is off.
GUESTUR
-The indicator is on,
which means the light
function is on.
-The indicator is off,
which means the light
function is off.
E
20
Pressthe Gesture button to turn on or
off the gesture function.
LUNA | 25
EXPLOSION DIAGRAM
No. Description
Quantity
1
2
Hood Body
3
Light
4
5
6
7
8
Stainless Steel Baffle Filter
9
Power Cord
6-inch Round Duct Connector
Rectangle Duct Connector
Control Panel
The lid of the Plastic Box
Circuit Board
Capacitor
Plastic Box
10
11
12
13
14
Left Fan Blade
Left Motor
Protective Panel
15
Right Motor
16
17
Right Fan Blade
1
Rectangle Duct Connector
18
Plate
1
1
1
1
2
1
1
2
1
2(30")/ 3(36")/4(42")
1
1
2
1
1
Protective Panel
1
1
21
| LUNA24
TROUBLESHOOTING
POSSIBLE REASON
ISSUE
weak
The blower or fan seems
A large amount of oil has
accumulated on the baffle filter.
.
Gesture invalid
SOLUTION
.
Use the wrong duct size.
The distance between the range
hood and the stove is too far.
The duct is clogged or if damper
unit(half-circular flapper) is not
installed correctly.
Gesture function is not turned on.
The hand wave motion does not
pass through two sensor points or
the speed is too slow.
The circuit board is malfunctioning
Range hood is making a
Check that there is power to the
range hood.
rattling noise.
The motor is loose.
The duct work connection is loose.
The hood is not secured in place.
The motor is working, the
light is not on.
The light connector is not connected
The lights cannot be
turned off
The circuit or switch board is out of
order.
Light out of order
.
Range hood does not
work.
The circuit board is out of orderoff.
Turn off the power and check that
all wires are properly connected.
Refer to your specific model's
installation instructions for proper
wiring.
If it is stuck, it will sound like motor
Clean or replace the baffle filters.
Use the right duct- 3-1/4x9-3/4" or
6" round type.
Adjust the distance between the
range hood and the stove top
Clear the blockage of the duct.
Install the flapper correctly.
Turn on the Gesture function.
Please ensure that you move your
hand in a horizontal motion over
the sensing points, maintaining a
distance no closer than 5.9 inches
from the panel.
Contact the customer to replace
a new carcuit board.
The most common issue is that
the circuit breaker is off or the
fuse has blown.
Make sure the speed has been
selected at the controls.
noise but it's really the damper.
Check whether the LED
Turn off the power and remove
the filter and check that all screws
are secure and tight around the
motor.
The ductwork connection to the
pipe is tight. Add duct tape if
necessary.
Check the installation of the hood.
Check whether the air outlet is
blocked by foreign matter or air
duct deformation and the whether
damper is opened normally.
connector is connected
Contact customer service to
Contact customer service to
replace the lamp.
Contact customer service to replace
the switchboard or circuit board.
replace the circuit board
22
• Clean periodically with stainless steel cleaner and clean cotton cloth. Do not use corrosive or
abrasive detergent (e.g. Comet Power Scruv
®
, EZ-O
®
oven cleaner), or steel wool/scoring
pads, which will scratch and damage the stainless steel surface. For heavier oil use liquid
degrease such as “Forumla 409
®
” or “Fantastic
®
.renaelcdnarb”
• If the stainless steel hood appears splotchy, use a stainless steel cleaner to clean its surface. Avoid
getting cleaning solutions on or inside the control panel. Follow the instructions provided with the
stainless steel cleaner.
CAUTION: Do not leave the cleaner on too long, as this may damage the hood’s finish. Use a soft
towel to wipe off the cleaner, gently rubbing any stubborn spots. Then, dry the hood with a soft,
dry towel.
•
After cleaning, you may use a non-abrasive stainless steel polish such as 3M® or ZEP® to restore
the stainless steel’s luster and grain. Always rub lightly with a clean cotton cloth and follow the
grain direction.
• DO NOT allow deposits to accumulate or remain on the hood.
• DO NOT use ordinary steel wool or steel brushes, as small steel particles may stick to the surface
and cause rusting.
• DO NOT allow salt solutions, disinfectants, bleaches, or harsh cleaning compounds to remain on
stainless steel for extended periods. Many of these contain chemicals that may cause damage.
Rinse the surface with water after exposure and wipe dry with a clean cloth.
Cleaning Grease Filter:
•
•
Filters should be cleaned every 30 hours of use.
Baffle
lters are dishwasher safe.
Spray the filters with Formula 409® or an
equivalent
degreasing detergent and allow them to soak if they are very dirty. Dry the filters thoroughly
before reinstalling and using the hood.
• If filters wear out due to age or prolonged use, please contact Vikio Range Hoods to order
replacement filters.
Replacing the light bulb:
• This range hood uses LED bulbs (please refer to the specific model purchased for exact
specifications): For USA/Canada: LED 3W, 120V.
Operations:
• Read and understand all instructions and warnings in this manual before operating
the appliance. Save these instructions for future reference.
• Always keep safety grills and filters in place. Without these components, operating blowers
could catch hair, fingers, or loose clothing.
•
Never dispose of cigarette ashes, ignitable substances or any foreign objects into the blowers.
• Never leave cooking unattended. When frying, oil in the pan can easily overheat and catch fire. The
risk of combustion increases if the oil has been reused multiple times.
• Never cook over open flames under the range hood. Always monitor deep-fryers during use, as
superheated oil may be flammable.
• Grease buildup on the blower and filters increases flammability. Keep the unit clean and free of
grease and residue to prevent possible fires.
• Clean filters periodically to remove accumulated cooking residue. Replace old or worn filters
immediately.
• DO NOT operate the blowers when filters are removed. Never disassemble parts for cleaning
withoutproper instructions. Disassembly should be performed by qualified personnel only. Read
and understand all instructions and warnings in this manual before proceeding.
•
SAFETY WARNING:
Never put your hand into the area housing the fan while it is operating!
Cleaning Exterior surfaces:
LUNA | 27
MAINTENANCE
Replacing Filters:
23
WARNING
WIRING DIAGRAM (Digital Panel)
Plug to Outlet
Black 110V
White 110V
L
N
Yellow
Yellow
Capacitor
2 x M
White
Blue
Pink
Red
AC-L
AC-N
MO-n
MO-1
(FAN1)
MO-2 (FAN2)
MO-3 (FAN3)
Black
White LIGHTS
LAMP-
LLAMP-
N
LUNA | 27
CONTROL PANEL REPLACEMENT
Replacing Control Panel:
1. Make sure the range hood is unplugged or the breaker is turned OFF.
2. Remove the baffle filters.
3. Remove the screws securing the LED light panel.
4. Remove the screws holding the control panel. Unplug the control panel and replace it
with a new one.
5. Reattach and secure the screws holding the control panel.
6. Reattach and secure the screws of the LED light panel.
Never work on or clean the range hood while it is powered on.
Always unplug the unit or switch the electrical breaker to the OFF
position before servicing.
Scan for a button panel
installation tutorial video.
24
CIRCUIT BOARD REPLACEMENT
WARNING
Never work on or clean the range hood while it is powered on.
Always unplug the unit or switch the electrical breaker to the OFF
position before servicing.
ReplacingCircuit Board :
1. Make sure the range hood is unplugged or the breaker is turned OFF.
2. Remove the baffle filters. The circuit board box is located between the two
motors. Remove the four screws securing the board box.
3. Remove the screws on the circuit board box itself.
4. Unplug the wires connected to the circuit board one by one, then remove the
circuit board.
5. Replace the circuit board, reconnect the wires one by one, and secure the circuit
board with screws.
6. Place the wires back into the board box, fasten the screws, cover the panel, and
secure it with screws.
Motor
Scan for a circuit board
installation tutorial video.
25
| LUNA26
Why is my range hood white/blue?
This is a protective layer that is placed on all range hoods to prevent shipping
BULB REPLACEMENT
Replacing LED 3W Light Fixture:
damage.
Scan for a light bulb
installation tutorial video.
Make sure the range hood is unplugged or the breaker is turned
OFF, and that the lights are cool to the touch before proceeding.
1. Turn the light to the left to loosen it.
2. Take a new LED light, align the light leg with the hole on
the lamp holder, then turn it to the right to complete the
replacement.
26
The information in this document is subject to change without notice, please contact Vi
kio
TO OBTAIN SERVICE UNDER WARRANTY:
You must present proof of the original purchase date.
Please provide an original dated proof of purchase (sales receipt/invoice)
to obtain service under warranty.
Range Hoods for updated details.
LUNA | 29
WARRANTY
Who is Covered:
This warranty is extended to the original purchaser for products bought for ordinary home use
only.
Two Y
ear Parts Warranty:
For two years from the date of original purchase, Vikio Range Hoods will provide free replacement
parts or components that fail due to manufacturing defects, excluding consumable items.
Subject to the conditions and limitations below, Vikio Range Hoods will replace any product part
found defective due to improper workmanship or materials.
Replacement parts or products will be provided on an exchange basis and may be new or
refurbished to be functionally equivalent to new.
27
This Warranty Will Be Voided When:
This warranty does not cover damage caused by negligence, improper installation, accidents, abuse,
misuse, natural disasters, insufficient or excessive electrical supply, abnormal mechanical or
environmental conditions, unauthorized disassembly, repair, modification, or failure to follow
installation instructions.
It is also void if the product is used commercially or for other purposes than its intended use,
improperly connected to equipment from other manufacturers, or repaired or modified by anyone
other than Vikio Range Hoods.
Additionally, this limited warranty does not apply if the original identification information has been
altered, removed, or obliterated if the product has not been handled or packaged correctly, or if it has
been sold as second-hand.
What is Not Covered:
This warranty does not cover consumable parts such as light bulbs, metal, and charcoal filters, or
natural wear of finishes. Damage caused by improper maintenance, use of corrosive or abrasive
cleaning products (including pads and oven cleaners), or physical damage like chips, dents, or
cracks due to abuse, misuse, freight damage, or improper installation are excluded.
Damage caused by accidents, fire, floods, or acts of God is not covered. Vikio Range Hoods and its
distributors/resellers are not liable for any property loss or costs related to removing, servicing,
installing, or diagnosing problems with this product.
This warranty is valid only in Canada and the United States and is non-transferable, applying solely
to the original purchaser. It does not extend to subsequent owners. Any implied warranties, including
merchantability, are limited to the duration of the express warranty starting from the original purchase
date. No warranties apply beyond this period.
To obtain warranty service, contact Vikio Range Hoods with the product identification (model number/
name), a detailed description of the issue, and proof of the original purchase date. This
documentation confirms the product’s warranty eligibility and authenticity.
| LUNA28
The information in this document is subject to change without notice, please contact Vi
ki
o Range Hoods for updated details.
CONTACT US
If you require assistance, please contact Vikio Range Hoods. Have your order number and
range hood model ready, as this information is necessary to process your request.
For replacement parts, we strongly recommend using only genuine Vikio parts. Our
accessories and parts are specifically engineered and designed for Vikio range hoods.
Each part undergoes rigorous testing to ensure maximum durability and reliability, offering
a perfect factory match in appearance and functionality tailored to your specific model.
DISCLAIMER
Carefully inspect all items for damages upon delivery.
Note any damages on the freight bill or express receipt, and obtain the carrier agent 's
name and signature. Keep a copy to support your claim.
Once items are accepted, the owner assumes responsibility for their safe arrival.
Report any damages to the carrier and file a claim immediately—failure to do so
may result in claim denial. The carrier will provide the necessary claim forms.
Damages during return shipping are not covered under warranty. Customers must
insure returns with the shipping company.
If your range hood is damaged in transit, contact Vikio Range Hoods within 14 days of
delivery to report the issue. We will assist in filing a damage claim and
investigating.
Inspect package contents carefully upon receipt. Notify us of any damages or
missing parts within 14 days. Claims made after this period will not be accepted.
All products are thoroughly tested and carefully packed before shipment. Returned
products must be in good working condition, including all original parts,
documentation, and packaging (cartons and fillers).
A 10% restocking fee applies to all approved returns.
Returns or exchanges will not be accepted if the unit has been installed, and may be
rejected if parts are missing.
Inspect the hood for damages or defects before installation. Appearance flaws found after
installation that do not affect performance are not covered by warranty for
returns or exchanges.
Service visits are not covered under warranty and will incur a service charge.
info@ vikiohome.com
www.vikiohome.com
28
LUNA | 27
Can my hood be ductless?
No, you must duct your range hood to the outside.
FAQ
29
Is the width of my range hoods description, the actual size?
No — the actual width of the range hood is slightly less than the generic description to
better-fit cabinet cutouts. For example, a 30" (762 mm) range hood will typically
measure about 29 1/2" (749 mm).
Why is my range hood white/blue?
This is a protective layer applied to all range hoods to prevent damage during shipping.
How do I clean my baffle filters and how often?
Your baffle filters should be cleaned once a month with hot water and soap or placed in a
dishwasher. Ensure they are completely dry before reinstalling.
| LUNA26
Why is my lue?
This is a protective layer that is placed on all range hoods to prevent shipping
damage.
info@ vikiohome.com www.vikiohome.com
