User's Guide
CMP0383-04 EN
Copyrights and Trademarks
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. The information contained herein is
designed only for use with this Epson printer. Epson is not responsible for any use of this information as applied to other printers.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses
incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations
to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.
Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than
those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.
Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface
cables other than those designated as Epson Approved Products by Seiko Epson Corporation.
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®
and Windows
®
are registered trademarks of Microsoft Corporation.
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®
is a registered trademark of Intel Corporation.
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®
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General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims
any and all rights in those marks.
© 2022 Seiko Epson Corporation. All rights reserved.
SC-F6400 Series/SC-F6400H Series User's Guide
Copyrights and Trademarks
2
Note for North American and Latin American Users
IMPORTANT: Before using this product, make sure you read the safety instructions in the online Notices.
SC-F6400 Series/SC-F6400H Series User's Guide
Copyrights and Trademarks
3
Contents
Copyrights and Trademarks
Note for North American and Latin American Users 3
Introduction
Notes on Manuals.......................... 6
Meaning of Symbols...................... 6
Screenshots............................ 6
Illustrations............................ 6
Manual Organization..................... 6
Printer Parts.............................. 9
Front Section........................... 9
Inside................................ 12
Back................................. 14
Roll adapter........................... 15
Control panel.......................... 16
Understanding and Operating the Display. . . . . 17
Notes on Usage and Storage.................. 24
Installation space....................... 24
Notes when using the printer............... 24
Notes when not using the printer............ 24
Notes on Handling Ink Supply Units......... 25
Handling Media........................ 26
Software Supplied......................... 27
Software Supplied (Windows).............. 27
Software Supplied (Mac).................. 28
Using Epson Edge Print (Windows only). . . . . . . . 30
Starting Procedure...................... 30
Acquiring and Registering EMX Files......... 30
Closing Procedure....................... 30
Using Epson Edge Dashboard................ 30
Starting Procedure...................... 30
Registering the Printer.................... 31
Download the EMX File.................. 31
Closing Procedure....................... 31
Using EPSON Software Updater (Windows). . . . . . 31
Checking Software Update Availability........ 31
Receiving Update Notifications............. 32
Using Web Config......................... 32
Starting Procedure...................... 32
Closing Procedure....................... 33
Uninstalling Software...................... 33
Notes on the Administrator Password........... 33
Checking the Initial Password.............. 34
Changing the Password................... 34
Basic Operations
Workflow for Correct Printing................ 35
Registering Media Settings to the Printer........ 35
Notes When Handling Media................. 36
Notes on Loading Media.................... 36
Loading Media........................... 37
Make settings for Loaded Media............... 37
Using the Auto Take-up Reel Unit (An Optional
Item for the SC-F6400/SC-F6430/SC-F6440/
SC-F6460). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Important Points for Correct Take-up......... 39
Loading into the Auto Take-up Reel Unit...... 39
Printing................................ 42
Removing Media.......................... 42
Cutting Media.......................... 43
Removing the Take-up Roll................ 43
Removing Media........................ 44
Optimizing Media Settings (Print Head
Alignment and Media Feed Adjustment)........ 45
Print Head Alignment.................... 45
Media Feed Adjustment................... 46
Adjusting the Amount of Media Fed While
Printing................................ 48
Printable area............................ 49
Maintenance
When to Perform Various Maintenance
Operations.............................. 52
Regular Maintenance..................... 52
Refilling and Replacing Consumables......... 53
What You’ll Need......................... 55
Precautions Regarding Maintenance............ 55
Performing Regular Maintenance.............. 57
Cleaning the Capping Station and Wiper. . . . . . 57
Cleaning the Platen...................... 58
Cleaning the Vent....................... 59
Shaking the Ink Supply Units Periodically........ 59
Precautions When Shaking................ 59
Shaking.............................. 60
Replacing Ink Supply Units.................. 60
Precautions When Replacing............... 60
Replacement Procedure................... 61
Disposing of Waste Ink..................... 61
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Precautions When Replacing the Waste Ink
Bottle................................ 61
Replacing the Waste Ink Bottle.............. 62
Print Head Maintenance.................... 63
Replacing the Auto Cutter Blade.............. 64
Replacement Procedure................... 64
Precautions when Replacing the Auto Cutter
Blade................................ 65
Handling Used Consumables................. 65
Print Head Nozzle Check.................... 65
Head Cleaning........................... 66
Types of Cleaning....................... 66
Performing Head Cleaning................ 66
Control Panel Menu
Menu List............................... 67
Details of the Menu........................ 72
General Settings Menu................... 72
Media Settings Menu..................... 79
Maintenance Menu...................... 83
Supply Status Menu...................... 83
Replacement Part Information Menu......... 84
Printer Status Menu..................... 84
Problem Solver
When a Message is Displayed................. 85
When a Maintenance Call/Service Call Occurs. . . . 86
Troubleshooting.......................... 87
You Cannot Print (Because the Printer Does
Not Work)............................ 87
The Printer Sounds Like It Is Printing, but
Nothing Prints......................... 87
The Prints Are Not What You Expected....... 89
Feeding or Ejecting Problems............... 93
Others............................... 93
Appendix
Options and Consumable Products............ 95
Ink Supply Units........................ 95
Others............................... 97
Supported Media.......................... 99
Moving and Transporting the Printer........... 99
Moving the Printer...................... 99
Transport............................ 100
Media Settings List for Each Media Type........ 101
System Requirements..................... 102
Epson Edge Dashboard.................. 102
Epson Edge Print....................... 103
Web Config........................... 103
Specifications Table....................... 104
SC-F6400 Series/SC-F6400H Series User's Guide
Contents
5
Introduction
Notes on Manuals
Meaning of Symbols
To prevent injury to customers or third parties and
damage to property, this manual uses the following
symbols to warn of dangerous operations and
handling. Make sure you understand the meaning of
these symbols before reading this manual.
War ni ng:
Warnings must be followed to
avoid serious bodily injury.
Caution:
Cautions must be followed to
avoid bodily injury.
c
Important:
Important must be followed to
avoid damage to this product.
Note:
Notes contain useful or
additional information on the
operation of this product.
U
Indicates related reference
content.
Screenshots
Screenshots used in this manual may differ slightly
from the actual screens.
Illustrations
Unless otherwise specified, the illustrations in this
manual are for the SC-F6400 Series.
The illustrations may differ slightly from the model
you are using. Please be aware of this when using the
manual.
Manual Organization
North America
To view user manuals, visit https://epson.com/support
(U.S.) or https://epson.ca/support (Canada) and
search for your product.
Latin America
To view user manuals, visit https://latin.epson.com/
support (Caribbean), https://epson.com.br/suporte
(Brazil), or https://latin.epson.com/soporte (other
regions) and search for your product.
Other Regions
The manuals for the product are organized as shown
below.
You can view the PDF manuals using Adobe Reader or
Preview (Mac).
Setup Guide
(booklet)
Provides information on how
to setup the printer after
unpacking it from the box.
Make sure you read this
manual to perform operations
safely.
General Information Provides product specifications
and contact information.
Safety Instructions Provides instructions that
should be followed to prevent
injury to customers or third
parties and damage to
property. Make sure you read
this to ensure the product is
used safely and correctly. For
some regions, this content is
included in the Setup Guide.
Epson Support (PDF) Provides information about
Epson Support for each region.
Online Manual
SC-F6400 Series/SC-F6400H Series User's Guide
Introduction
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User's Guide
(PDF)
This manual explains how to
use the printer.
Epson Video
Manuals
These videos show you how to
load media and perform
maintenance.
Network Guide
(PDF)
This manual provides
information on using the
printer over a network.
Epson Support
(PDF)
Provides information about
Epson Support for each region.
Viewing Video Manuals
The video manuals have been uploaded to YouTube.
Click [Epson Video Manuals (video)] on the top page
of the Online Manual, or click the following blue text
to view the manuals.
Epson Video Manuals
If the subtitles are not displayed when you play the
video, click the subtitles icon shown in the image
below.
Viewing PDF Manuals
This section uses Adobe Acrobat Reader DC as an
example to explain the basic operations for viewing
the PDF in Adobe Reader.
A
Click to print the PDF manual.
B
Each time it is clicked the bookmarks are hidden
or shown.
C
Click the title to open the relevant page.
Click [+] to open the titles lower in the hierarchy.
D
If the reference is in blue text, click the blue text to
open the relevant page.
To return to the original page, do the following.
For Windows
While pressing the Alt key, press the key.
For Mac
While pressing the command key, press the
key.
SC-F6400 Series/SC-F6400H Series User's Guide
Introduction
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E
You can input and search for keywords, such as the
names of items you want to confirm.
For Windows
Right click on a page in the PDF manual and select
Find in the menu that is displayed to open the
search toolbar.
For Mac
Select Find in the Edit menu to open the search
toolbar.
F
To enlarge the text in the display that is too small
to see well, click
. Click to reduce the size.
To specify a part of an illustration or screenshot to
enlarge, do the following.
For Windows
Right click on the page in the PDF manual and
select Marquee Zoom in the menu that is
displayed. The pointer changes to a magnifying
glass, and you can use it to specify the range of the
place you want to enlarge.
For Mac
Click the View menu - Zoom - Marquee Zoom in
this order to change the pointer to a magnifying
glass. Use the pointer as a magnifying glass to
specify the range of the place you want to enlarge.
G
Opens the previous page or next page.
SC-F6400 Series/SC-F6400H Series User's Guide
Introduction
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Printer Parts
Front Section
A Roll rest
Place the media here when attaching/removing the roll adapter to load/remove it.
B Printer cover
Open this cover when cleaning the printer or clearing jams.
C Output guide
Smoothly guides media output from the printer.
D Auto Take-up Reel Unit (an optional item for the SC-F6400/SC-F6430/SC-F6440/SC-F6460)
E Roll core holder
Place the roll core for media take-up on these holders. There are same parts on both the left and the right.
SC-F6400 Series/SC-F6400H Series User's Guide
Introduction
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F Lock levers
Release the lock to adjust the position of the roll core holder. These locks are on the left and right roll core
holders.
G Auto switch
Use this switch to select the auto take-up direction. When this is set to Off, winding is not performed.
H Manual switch
Use this switch for manual take up. This is available when the Auto switch is set to Off.
I Lock switch
To pull out an ink supply unit tray, unlock it by moving the lock switch to the right. After placing the ink supply
unit tray in the ink unit, lock it by moving the lock switch to the left.
The SC-F6400H Series also has a lock switch on the left side.
J Ink supply unit tray
Insert the ink supply unit for the color indicated on the label. Insert all of the ink supply unit trays.
The SC-F6400H Series also has an ink supply unit tray on the left side.
K Option port
Connect the cable for the auto take-up reel unit. Be sure to use the cable supplied.
L USB port
Connects the USB cable.
M Data lamp
The data lamp lights or flashes to indicate the network connection status and whether the printer is receiving
data.
On : Connected.
Flashing : Receiving data.
N LAN port
Connects the LAN cable.
O Status lamp
The color indicates the network's communication speed.
Red : 100Base-TX
Green : 1000Base-T
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P Vent
Allows air to flow into the printer. Do not block the vent.
Needs to be cleaned once a month or when dust is noticeable.
U “Cleaning the Vent” on page 59
Q Maintenance cover
Open when cleaning the capping station or the wiper.
R Alert lamp
This lamp lights or flashes when an error occurs.
Light/Flash: An error occurred. How the lamp lights or flashes varies with the type of error. The control panel
displays a description of the error.
Off : No error.
S Control panel
U “Control panel” on page 16
T Media cover
Cover to protect the media. Except when loading or removing media, it should be closed when using the print‐
er.
SC-F6400 Series/SC-F6400H Series User's Guide
Introduction
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Inside
A Print head
The print head prints by moving left and right while emitting ink. Clean if the printouts are dirty.
U “If ink drops occur” on page 89
U “When horizontal lines appear or the colors are wrong” on page 89
B Wiper
The wiper removes ink from the print head nozzles.
Needs to be cleaned at least once a month.
U “Cleaning the Capping Station and Wiper” on page 57
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C Capping station
Except during printing, these caps cover the print head nozzles to prevent them from drying out.
Needs to be cleaned at least once a month.
U “Cleaning the Capping Station and Wiper” on page 57
D Roll adapter guide
Guides for attaching media. Move the media along these guides to attach it to the adapter holder.
U “Loading Media” on page 37
E Roll lock lever
A lever that locks media in place after the roll is attached to the adapter holder.
F Adapter holder
The roll adapter is placed in this holder after the media is attached.
G Platen
This part suctions the media for printing. Needs to be cleaned at least once a month.
U “Cleaning the Platen” on page 58
H Rollers
These rollers press down on the media during printing.
I Input slot
Input slot used when printing with media.
SC-F6400 Series/SC-F6400H Series User's Guide
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Back
A AC inlet
Connect the supplied power cable here.
B Waste ink tube
Waste ink is discharged from this tube. Be sure the end of this tube is in the Waste Ink Bottle while the printer is
in use.
C Stopper
The stopper prevents splatter when the waste ink is ejected.
Fit the stopper closely to the mouth of the waste ink bottle except when replacing the waste ink bottle.
D Waste Ink Bottle
Waste ink collects in this bottle.
Replace with a new Waste Ink Bottle when the level approaches the line.
E Casters
There are two casters on each leg. Once installation is complete, the casters should be kept locked while the
printer is in use.
SC-F6400 Series/SC-F6400H Series User's Guide
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Roll adapter
Use the supplied roll adapter when loading media into
the printer.
U “Loading Media” on page 37
A Adapter lock lever
Lift to unlock, lower to lock. Unlock the lever
when attaching to the media, and lock it after
attaching.
B Size lever
Position according to the size of the roll core for
the media.
SC-F6400 Series/SC-F6400H Series User's Guide
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Control panel
A
P Light (power light)
The printer's operational status is indicated by a lit or flashing light.
On : The power is on.
Flashi
ng
: The printer is operating such as receiving data, shutting down, or performing Head Cleaning.
Off : The power is off.
B
P Button (power button)
Turns the power on and off.
C [ ] button (rewind button)
You can rewind the media by holding down the button.
D [ ] button (feed button)
You can feed the media by holding down the button.
E ( Home)
Press to return to the home screen during menu operations and so on (when is lit).
(Home) is not lit when it cannot be used.
F Screen
Displays the printer's status, menus, error messages, and so on. U “Understanding and Operating the
Display” on page 17
SC-F6400 Series/SC-F6400H Series User's Guide
Introduction
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Understanding and Operating the Display
Understanding the Display
This section explains how to view the Home screen.
The Home screen has the following two layouts and you can switch between them by pressing
.
Home screen (status display)
You can check the current status of the printer.
Home screen (adjust while printing)
You can quickly change the major adjustment values. You can also make adjustments while printing.
Home screen (status display)
A (menu)
The settings menu will be displayed.
U “Control Panel Menu” on page 67
SC-F6400 Series/SC-F6400H Series User's Guide
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B Status display area
Displays the printer's status and warning messages. Only the most recent notifications are shown in this area.
You can check all warning notifications by pressing
.
When a print job is received, the displayed content changes as shown below. The following provides an explan‐
ation of each display.
Displays a preview of the image being printed and the file name.
Displays a progress bar showing the printing progress.
Displays the Printed Length for the media, Remaining Print Length for the media, Time until media re‐
placement, or the Pass Mode.
Pressing the display area while printing displays the screen to set the display details for
. Select one item
that you want to display.
Time until media replacement displays the estimated time.
Displays the estimated time until printing is complete.
This is the Pause (Suspend) button.
C Media info
Displays the name and number of the currently selected registered media, as well as the width of the currently
loaded media. When Remaining Amount Management is set to On, the remaining amount of the loaded
media is also displayed. Pressing this area displays the Media Settings from the settings menu where you can
change to a different registered media number or change the settings for the media number that is currently
selected.
D Status of consumables
Displays the approximate amount remaining and the status of consumables such as the ink supply unit. Press‐
ing this area allows you to check details for the amount remaining and the part number of each consumable.
The following provides an explanation of each display.
SC-F6400 Series/SC-F6400H Series User's Guide
Introduction
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Ink supply unit status
Indicates the approximate amount of ink remaining. The bar goes lower as the remaining ink runs low.
The letters under the bar are abbreviations of the colors. The relation of the abbreviations and the ink
colors is shown below.
The colors displayed vary depending on the printer and ink you are using.
HDK : High Density Black
Y : Yellow
M:Magenta
C:Cyan
LM : Light Magenta
LC : Light Cyan
OR : Orange
V:Violet
FY : Fluorescent yellow
FP : Fluorescent pink
Depending on the status of the ink supply unit, the display of the bar changes as shown below.
: Ink is low. You need to prepare a new ink supply unit.
: Ink is expended. Replace the old ink supply unit with a new one.
: It is time to shake the ink supply unit. Pull out the ink supply unit tray and shake it.
Waste ink bottle status
Indicates the approximate amount of space available in the waste ink bottle. The bar goes lower as the
amount of remaining space decreases.
: The waste ink bottle is almost full. Prepare a new waste ink bottle.
E Environmental temperature, humidity, and time
Displays the current temperature, humidity, and time. You may not be able to print correctly unless you use
the printer under the appropriate environmental conditions.
SC-F6400 Series/SC-F6400H Series User's Guide
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F Notice on when to perform maintenance or Periodic Cleaning
Displays the remaining print duration, print page counter, or print length until maintenance or Periodic
Cleaning is performed.
You can press this area to perform Head Cleaning if necessary.
Also, maintenance cleaning may be performed regardless of the notification when the printer is turned back
on.
G (Printer Status)
If a warning notification has been generated, is displayed on the right just like . Press Message List on
the screen displayed when you press this area to display a list of warning notifications. You can check detailed
information and the handling procedure for each item by pressing it in the list. Items are removed from the list
as those actions are taken.
H (Maintenance)
The Maintenance menu is displayed on this screen and you can perform operations such as print head mainte‐
nance and replacing consumables.
I / (Switch connection status)
The following icons indicate the connection status between the computer and the printer.
Connection
on
:
Connection
off
:
The connection turns on or off every time this area is pressed.
For example, you can finish work more efficiently by turning the connection off to prevent jobs from being
received before performing maintenance such as printing a nozzle check pattern or executing Head Cleaning
after cleaning around the print head.
Note that you may not be able to switch depending on the operating status of the printer. In this situation, the
icon is grayed out indicating that the function is disabled.
J (Switch screens)
Switch between the Home screen (status display) and the Home screen (adjust while printing) every time this
area is pressed.
K (Cut)
Press to manually cut media using the built-in cutter.
U “Cutting Media” on page 43
SC-F6400 Series/SC-F6400H Series User's Guide
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L (Load and remove media)
Press when loading or removing media.
U “Loading Media” on page 37
U “Removing Media” on page 44
Home screen (adjust while printing)
The following section only describes parts that differ from the Home screen (status display). You can change the
value for each adjustment item even while printing. Results of the adjustments are registered to the currently
selected Media Settings.
A Adjust Drying Time per Pass
Displays the Drying Time per Pass setting for the selected Pass Mode for the currently selected registered me‐
dia number. Press the following to change the value.
:To reduce the display time
:To increase the display time
B Media Feed Adjustment
To correct banding that occurs during printing, press this area to perform media feed corrections.
If the feed amount is too small, black bands (dark stripes) appear; correct the feed amount upwards (+).
In contrast, if the feed amount is too large, white bands (pale stripes) appear; correct the feed amount down‐
wards (-). The value indicates the amount of feed that has been corrected as a percentage or as a positive (+) or
negative (-) value.
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C Adjust Paper Suction
Set the strength of the suction by the platen on the media. The higher the value, the greater the suction.
In most situations, use the values set for each media type as they are. If the media is wavy on the platen, in‐
crease the set value.
If graininess or out-of-focus characteristics are detected in printing results obtained using thin or soft media or
if the media is not fed normally, reduce the set value.
Pressing
/ allows you to change the values.
D Adjust Feeding Tension
Increase tension if creases appear in the media during printing. The higher the value, the greater the tension.
Pressing
/ allows you to change the values.
Operating procedure
The black background area on the home screen does not respond even if you press it. When you press the gray
tiled area in the operation area, the screen or the value changes.
Depending on the printer's operating status, you may not be able to perform the function for every button
displayed at the top of the screen. If the function is unavailable, the icon is grayed out and the button does not
respond.
Operation areas do operations when pressed. However, when a scroll bar is displayed as shown below, you can
scroll the screen by moving (sliding) your finger up and down on the screen. You can also scroll by pressing on the
up and down icons on the scroll bar.
SC-F6400 Series/SC-F6400H Series User's Guide
Introduction
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If the following How To... button is displayed on a message screen and so on, you can press this button to view a
guide for the operating procedure.
SC-F6400 Series/SC-F6400H Series User's Guide
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Notes on Usage and
Storage
Installation space
North American and Latin American users:
Contact your dealer for product installation. The
product must be installed by an authorized dealer.
Damage to the product from unauthorized installation
will not be covered by your Epson warranty.
Other regions:
Make sure that you secure the following space, clear of
any other objects, so that paper ejection and
consumable replacement are not obstructed.
See the "Specifications Table" for the external
dimensions of the printer.
U “Specifications Table” on page 104
Notes when using the printer
Note the following points when using this printer to
avoid breakdowns, malfunctions, and print quality
decline.
❏ When using the printer, follow the operating
temperature and humidity range described in the
"Specifications Table". U “Specifications Table”
on page 104
Note, however, that the desired results may not be
achieved if the temperature and humidity are
within the limits for the printer but not within
those for the media. Be sure the operating
conditions suit the media. For more information,
see the documentation supplied with the media.
Also, when operating in dry areas, air conditioned
environment, or under direct sunlight, maintain
the appropriate humidity.
❏ Make sure the work space is kept clean. If dust or
lint enter into the printer, it could damage the
printer, clog the print head nozzles, or cause the
quality of media feeding to decline.
❏ Avoid using the printer in locations with heat
sources or that are exposed to direct draughts
from ventilators or air conditioners. The print
head nozzles could dry out and clog.
❏ Use the printer in a location that is sufficiently
ventilated.
❏ The print head may not be capped (i.e., may not
move to the right-hand side) if an error occurs
and the printer is turned off without first
resolving the error. Capping is a function for
automatically covering the print head with a cap
(lid) to prevent the print head from drying out. In
this case, turn on the power and wait a while until
capping is performed automatically.
❏ When the power is on, do not remove the power
plug or cut the power at the breaker. Otherwise,
the print head may not be capped properly. In this
case, turn on the power and wait a while until
capping is performed automatically.
❏ Do not bend or tug the waste ink tube. Ink could
spill inside or around the printer.
❏ As well as being expended during printing, ink is
used during Head Cleaning and other
maintenance operations required to keep the print
head in working order.
Be sure that the Waste Ink Bottle is placed
whenever the printer is on.
❏ For stable color printing, maintain a constant
room temperature of 15 to 25 ˚C (59 to 77 ˚F).
Notes when not using the
printer
If you are not using it, note the following points when
storing the printer. If it is not stored correctly, you may
not be able to print properly the next time it is used.
SC-F6400 Series/SC-F6400H Series User's Guide
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❏ If you do not print for a long time, the print head
nozzles may become dried out and clogged. Turn
the printer on at least once every six weeks to
prevent the print head clogging.
Head Cleaning is performed automatically after
the printer is turned on and started. Do not turn
the printer off until Head Cleaning is complete.
Leaving the printer for too long without turning it
on may result in a malfunction.
If repairs are necessary, they may require a fee
depending on your region.
❏ If the operation above cannot be performed, a
service engineer must perform pre- and
post-maintenance.
Depending on your region, pre- and
post-maintenance may require a fee.
Moreover, depending on the environment and
length of time stored, repairs may be required
during post-maintenance even if pre-maintenance
is done.
If repairs are necessary, they may require a fee
depending on your region.
Contact your dealer or Epson Support.
❏ The rollers may crease media left in the printer.
This can also cause wavy or curled media
resulting in paper feeding problems or the print
head could be scratched. Remove the media
before putting the printer in storage.
❏ Store the printer after confirming that the print
head has been capped (the print head is
positioned at the far right). If the print head is left
uncapped for a long time, the print quality may
decline.
Note:
If the print head is not capped, turn the printer on, and
then turn it off.
❏ To prevent the accumulation of dust and other
foreign matter in the printer, close all covers
before placing it in storage.
If you are not using the printer for a long time, put
an anti-static cloth or cover on the printer.
The print head nozzles are very small, and they
can become clogged easily if fine dust gets on the
print head, and you may not be able to print
properly.
❏ When turned on after an extended period of
disuse, the printer may automatically perform
Head Cleaning to ensure print quality.
Head Cleaning will end after about 5 to 7 minutes.
❏ Also see the following section, “Notes on
Handling Ink Supply Units”.
Notes on Handling Ink Supply
Units
Note the following points when handling ink supply
units to maintain good print quality.
❏ Extra ink is required to fully charge the print head
nozzles the first time the printer is used; therefore,
replacement ink supply units will be needed
earlier than usual.
❏ Store ink supply units at room temperature out of
direct sunlight.
❏ To ensure print quality, we recommend using all
of the ink before whichever of the following dates
is earlier:
❏ The expiry date shown on the ink supply unit
packaging
❏ One year from the date the ink supply unit
was installed in the ink unit
❏ If you move the ink supply units from a cold place
to a warm place, leave them at room temperature
for more than four hours before using them.
❏ Do not touch the IC chip on the ink supply unit.
You may not be able to print properly.
❏ Because the IC chip manages the information for
the ink supply unit, such as the remaining ink
level, you can still re-insert and use them if you
removed them before the replacement message
appears.
❏ While ink supply units are in storage, keep the ink
supply ports free of dust. The ink supply port has
a valve in it so it does not need to be capped.
❏ Removed ink supply units may have ink around
the ink supply port, so be careful not to get any
ink on the surrounding area when removing the
ink supply units.
❏ To maintain the quality of the print head, this
printer stops printing before ink supply units are
completely expended.
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❏ Although the ink supply units may contain
recycled materials, this does not affect printer
function or performance.
❏ Do not dismantle or remodel ink supply units.
You may not be able to print properly.
❏ Do not drop or knock an ink supply unit against
hard objects; otherwise, the ink may leak from the
ink supply unit.
❏ Ink supply units installed in the printer must be
removed and thoroughly shaken once every week
for High Density Black, and once every three
weeks for other colors.
U “Shaking” on page 60
❏ Due to the characteristics of the ink, the color of
the ink supply unit may change. This does not
affect the quality.
Handling Media
Note the following when handling or storing media.
Media that are in poor condition will not produce
good quality prints.
Be sure to read the documentation provided with each
type of media.
Notes on Handling
❏ Do not fold the media or damage the printable
surface.
❏ Do not touch the printable surface. Moisture and
oils from your hands can affect print quality.
❏ When handling media, hold it by both edges. We
recommend wearing cotton gloves.
❏ Keep the media dry.
❏ Packaging materials can be used to store media
and should not be thrown away.
❏ Avoid locations that are subject to direct sunlight,
excessive heat, or humidity.
❏ When not in use, media should be removed from
the printer, rewound, and inserted in its original
packaging for storage. Leaving media in the
printer for extended periods may cause it to
deteriorate.
Handling Media After Printing
To maintain long lasting, high quality print results,
note the following points.
❏ Do not rub or scratch the printed surface. If they
are rubbed or scratched, the ink may peel off.
❏ Do not touch the printed surface, as this may
remove the ink.
❏ Make sure printouts are completely dry before
folding or stacking, If the printouts are stacked or
taken up without being dried sufficiently, the
print surface may be damaged.
❏ Avoid direct sunlight.
❏ To prevent discoloration, store prints as instructed
in the documentation supplied with the media.
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Software Supplied
The software for the printer is provided using different methods and with different content for Windows and Mac.
Note:
Support for Mac varies by region.
U “Software Supplied (Windows)” on page 27
U “Software Supplied (Mac)” on page 28
Note:
Printer drivers are not provided. A software RIP is required for printing. “Epson Edge Print”, Epson's software RIP for
Windows, is supplied with the printer.
The Epson web site provides supported plug-in software for the printer.
Software Supplied (Windows)
The software to help you get the best out of the printer is available on the following optical discs supplied with the
printer, or on the Epson web site. There is also software pre-loaded in the printer.
❏ Software disc
❏ Epson Edge Print
U “Using Epson Edge Print (Windows only)” on page 30
Software supplied on the software disc
North America
An Epson Edge Print CD is included with this printer. To view and download additional software, visit https://
epson.com/support (U.S.) or https://epson.ca/support (Canada) and search for your product.
Latin America
An Epson Edge Print CD is included with this printer. To view and download additional software, visit https://
latin.epson.com/support (Caribbean), https://epson.com.br/suporte (Brazil), or https://latin.epson.com/soporte
(other regions) and search for your product.
Other Regions
If your computer does not have a disc drive, you can install from https://epson.sn.
For more information on each software application, see the online help for each software application.
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Software Name Summary
EPSON Software Updater ❏ The software checks if new software or update information is available on the Internet
and installs it. You can also update the manuals for the printer.
❏ Notifies you when a printer firmware update is available. You can download and update
the latest firmware by following the wizard.
Epson communications
drivers
Epson communications drivers are required when using Epson Edge Dashboard or Epson Edge
Print, or when using a commercial RIP to connect a computer and the printer by USB. Make
sure these are installed.
EpsonNet Config SE With this software, you can configure various network settings for the printer from your
computer. This is useful as it allows you to enter addresses and names using the keyboard.
Epson Edge Dashboard (available on the Epson web site)
After installation, it operates as resident software. It provides the following control operations for Epson printers.
❏ Notifies you of the status of registered printers when you are using a commercial software RIP.
❏ You can download print settings files (EMX files) provided by Epson over a network. When using a
commercial software RIP, import the downloaded EMX file into the commercial software RIP to use it.
❏ You can monitor the status of the printer connected to a computer with Epson Edge Dashboard installed over
a network or USB connection.
❏ You can easily make and change media settings from a computer and write to the printer.
U “Using Epson Edge Dashboard” on page 30
Note:
The provided EMX files differ according to the country and region in which you live.
Web Config (pre-loaded in the printer)
This software is pre-installed on the printer. You can start it from a web browser via a network.
This software is for network administrators.
You can configure the network security settings from Web Config. It also provides an e-mail notification function
to inform you when errors and so on occur in the printer.
U “Using Web Config” on page 32
Software Supplied (Mac)
The optical disc supplied is for Windows only. The following two types of software are supplied for Mac.
Note:
Support for Mac varies by region.
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Epson Edge Dashboard (available on the Epson web site)
After installation, it operates as resident software. The following features are available.
❏ You can receive notifications on updating the printer firmware, and update the firmware.
❏ Notifies you of the status of registered printers when you are using a commercial software RIP.
❏ You can download print settings files (EMX files) provided by Epson over a network. Import the downloaded
EMX file into the commercial software RIP to use it.
❏ You can monitor the status of the printer connected to a computer with Epson Edge Dashboard installed over
a network or USB connection.
❏ You can easily make and change media settings from a computer and write to the printer.
U “Using Epson Edge Dashboard” on page 30
Note:
The provided EMX files differ according to the country and region in which you live.
Web Config (pre-loaded in the printer)
This software is pre-installed on the printer. You can start it from a web browser via a network.
This software is for network administrators.
You can configure the network security settings from Web Config. It also provides an e-mail notification function
to inform you when errors and so on occur in the printer.
U “Using Web Config” on page 32
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Using Epson Edge Print
(Windows only)
Starting Procedure
The application can be launched using any of the
following methods.
❏ Double click the shortcut icon created on the
desktop.
❏ Click the Windows Start button - All Programs -
Epson Software - Epson Edge Print.
For more information, see the Epson Edge Print
online help.
Acquiring and Registering EMX
Files
To print correctly on the media you are using, you
must register the print information and the media
setting values that are appropriate for the media you
are using to the printer and to Epson Edge Print.
You can use print setting files (EMX files) from Epson,
which provide optimum print quality settings for the
commercially available media being used (the
provided files differ according to the country and
region in which you live).
See the following for details on EMX files.
U “Registering Media Settings to the Printer” on
page 35
Epson Edge Print allows you to easily perform the
following operations in wizard format.
❏ Download EMX files
❏ Automatically register print information to Epson
Edge Print
❏ Register media settings to the specified registered
media number of the printer
For more details on how to acquire and register EMX
files, see the Epson Edge Print help.
Closing Procedure
Select Done from File at the top left of the screen.
Using Epson Edge
Dashboard
Starting Procedure
Epson Edge Dashboard is a Web application.
A
The application can be launched using either of
the following two methods.
Windows
❏ Double click the Epson Edge Dashboard icon on
the desktop. The Epson Edge Dashboard icon is
created when this application is installed.
❏ Click Start - All Programs (or Programs) - Epson
Software - Epson Edge Dashboard.
Mac
❏ Click the Epson Edge Dashboard icon displayed
on the menu bar of the desktop, and select Show
Epson Edge Dashboard.
❏ Double-click the Applications - Epson Software -
Epson Edge Dashboard - Epson Edge
Dashboard icon.
B
Epson Edge Dashboard starts.
For more information, see the Epson Edge Dashboard
online help.
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Registering the Printer
Epson Edge Dashboard can monitor, manage, and
copy Media Settings to registered printers.
For Windows, printers are registered automatically,
allowing you to monitor and manage them
immediately after starting the Epson Edge Dashboard.
If your printer is not automatically registered, check
that you are using it under the following conditions.
❏ A communication driver provided with the
printer has been installed on a computer
❏ The computer and printer are connected
❏ The printer is on standby
Printers are not automatically registered for Mac.
Register your printer manually from the Register
Printer screen. This screen is displayed when you start
Epson Edge Dashboard for the first time. For details,
see the Epson Edge Dashboard help.
Download the EMX File
To print correctly on the media you are using, you
must register the print information and the media
setting values that are appropriate for the media you
are using to the printer and to the commercial
software RIP.
You can use print setting file (EMX file) provided by
Epson, which provides optimum print quality settings
for the commercially available media being used. (The
provided files differ according to the country and
region in which you live.)
See the following for details on EMX files.
U “Registering Media Settings to the Printer” on
page 35
After downloading an EMX file, you need to perform
the following steps.
❏ Copy the media settings to the printer.
For details, see the Epson Edge Dashboard help.
❏ Import the print information (print settings) into
a commercial software RIP.
See the manual for your software RIP for details.
Closing Procedure
Close the Web browser. However, since Epson Edge
Dashboard is a resident software, it does not stop
running.
Using EPSON Software
Updater (Windows)
Note:
EPSON Software Updater is not available in all regions.
North American users:
To check for software updates, visit https://epson.com/
support (U.S.) or https://epson.ca/support (Canada)
and search for your product.
Latin American users:
To check for software updates, visit https://
latin.epson.com/support (Caribbean), https://
epson.com.br/suporte (Brazil), or https://
latin.epson.com/soporte (other regions) and search for
your product.
Checking Software Update
Availability
A
Check the following status.
❏ The computer is connected to the Internet.
❏ The printer and the computer can
communicate.
B
Start EPSON Software Updater.
Windows 8.1/Windows 8
Enter the software name in the search charm,
and select the icon displayed.
Except for Windows 8.1/Windows 8
Click Start - All Programs (or Programs) -
Epson Software - EPSON Software Updater.
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Note:
You can also start by clicking the printer icon on
the desktop taskbar and selecting Software
Update.
C
Select your printer, and then click to check
for the latest software.
D
Select the software and manuals you want to
update, and then click the Install button to start
the installation.
When Firmware Updater is displayed, the latest
firmware is available. Select Firmware Updater
and click the Install button to automatically
start Firmware Updater and update the printer
firmware.
Follow the on-screen instructions.
c
Important:
Do not turn off the computer or printer while
updating.
Receiving Update Notifications
A
Start EPSON Software Updater.
B
Click Auto update settings.
C
Select an interval for checking for updates on
the printer's Interval to Check box, and then
click OK.
Using Web Config
Provides an overview of starting the software and the
functions provided.
Starting Procedure
Start the software on a computer that is connected to
the same network as the printer.
A
Check the printer's IP address.
Confirm that the printer is ready to print.
Press
(menu), and then select General
Settings - Network Settings - Wired LAN
Status.
B
Start a Web browser on the computer that is
connected to the printer over the network.
C
Enter the IP address of the printer in the
address bar of the Web browser and press the
Enter or Return key.
Format:
IPv4: http://IP address of printer/
IPv6: http://[IP address of printer]/
Example:
IPv4: http://192.168.100.201/
IPv6: http://[2001:db8::1000:1]/
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To log on as an administrator, proceed to the
next step.
D
Click Log in at the top-right of the screen, enter
your User Name and Current password, and
then click OK.
When you log in for the first time, leave User
Name blank, enter the initial password in
Administrator Password, and then click OK.
U “Checking the Initial Password” on
page 34
Closing Procedure
Close the Web browser.
Uninstalling Software
c
Important:
❏ Log into a "Computer administrator" account
(an account with administrative privileges).
❏ Enter the administrator password when
prompted and then proceed with the
remainder of the operation.
❏ Exit any other applications that may be
running.
Windows
This section describes how to uninstall applications
using Epson Edge Dashboard and the Epson
communications drivers as an example.
A
Turn off the printer, and disconnect the cable
from the computer.
B
On the computer on which the software is
installed, click Control Panel, and then click
Uninstall a program from the Programs
category.
C
Select the software you want to remove and
then click Uninstall/Change (or Change/
Remove).
Selecting the following deletes the Epson
communications drivers. The model number
appears in XXXXX.
❏ EPSON SC-SXXXXX Series Comm Driver Printer
Uninstall
To uninstall Epson Edge Dashboard, select
Epson Edge Dashboard.
D
Select the target printer icon, and then click
OK.
E
Follow the on-screen instructions to continue.
When the delete confirmation message appears,
click Ye s .
If you are reinstalling the Epson communications
drivers, restart the computer.
Mac
The following describes how to remove Epson Edge
Dashboard.
A
Close Epson Edge Dashboard.
B
Double-click Applications - Epson Software -
Epson Edge Dashboard - Epson Edge
Dashboard Uninstaller.
Follow the on-screen instructions to continue.
Notes on the
Administrator Password
The initial password for each printer is different when
the printer is shipped from the factory. We
recommend that you do not continue to use the initial
password when you start using the printer; change it
to a password of your choice.
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Checking the Initial Password
The initial administrator password is on the label
attached to the left edge inside the printer cover.
❏ If there is only one label: The value for
SERIAL No. on the label in (2) is the initial
password. (In the example in the illustration,
the initial password is "XYZ0123456".)
❏ If there are two labels: The value for
PASSWORD on the label in (1) is the initial
password. (In the example in the illustration,
the initial password is "03212791".)
Changing the Password
A
In Web Config, select the Product Security tab
- Change Administrator Password.
B
Enter the current password in Current
password.
C
Enter the new password in New Password and
Confirm New Password. Enter the user name,
if necessary.
D
Select Settings.
Note:
❏ To set or change locked items, click Log in
and enter the administrator password.
❏ To reset the administrator password to the
initial password, click Restore Default
Settings on the Change Administrator
Password screen.
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Basic Operations
Workflow for Correct
Printing
Follow the instructions below to print correctly on
your media.
1. Register media settings to the printer
To print in the optimum conditions for the media you are
using, you must register the print information and the
setting values that are appropriate for the media you are
using to the printer and the RIP. You can easily register
media settings to the printer using the following
method.
U “Registering Media Settings to the Printer” on
page 35
2. Load media
U “Loading Media” on page 37
3. Make settings for loaded media
U “Make settings for Loaded Media” on page 37
4. Load into the auto take-up reel unit
To print while winding up the media, you need to attach
the media to the auto take-up reel unit.
This is optional for the SC-F6400/SC-F6430/SC-F6440/
SC-F6460.
U “Loading into the Auto Take-up Reel Unit” on
page 39
5. Print
U “Printing” on page 42
Registering Media
Settings to the Printer
You can register media settings in one of the following
ways.
Using the general-purpose media settings that are
pre-registered in the printer
This printer has three pre-registered media types
according to the paper weight of the media. When you
select a media type, the printer prints using the
general-purpose media settings appropriate for each
paper weight.
After loading the media, select the media type
appropriate for the loaded media in Media Settings.
U “Make settings for Loaded Media” on page 37
Downloading an EMX file and registering the
settings
An EMX file provided by Epson is a single print
settings file containing the following information
necessary to print properly on commercially available
media (the provided files differ according to the
country and region in which you live).
❏ Print Information: Settings for ICC profiles that
are used in RIP, the number of passes, the
resolution, and so on
❏ Media Settings: The settings that are registered to
the printer's Media Management for the Platen
Gap, Feeding Tension, and so on, that are
appropriate for the media you are using.
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When using the software RIP Epson Edge Print
supplied with the printer, downloaded the EMX file
from Epson Edge Print.
U “Using Epson Edge Print (Windows only)” on
page 30
When using a commercial software RIP, download the
EMX file using Epson Edge Dashboard.
U “Using Epson Edge Dashboard” on page 30
Notes When Handling
Media
If the following points are not observed when
handling media, small amounts of dust and lint may
stick to the media surface and cause ink drops in the
print results or cause the nozzles to clog.
Do not place exposed media directly on the floor.
Media should be rewound and inserted in its original
packaging for storage.
Do not carry media with the media surface pressed
against clothing.
Handle paper in its individual packaging until just
before loading the paper in the printer.
Notes on Loading Media
Caution:
Do not rub your hands along the edges of the
media. The edges of the media are sharp and can
cause injury.
Load the media just before printing.
The rollers may crease media left in the printer. The
media may also become wavy or curled, causing jams
or resulting in the media coming into contact with the
print head.
Do not load media if the right and left edges are
uneven.
If media is loaded and the right and left edges of the
roll are uneven, media feeding problems may cause
the media to move around during printing. Either
rewind to align the edges or use a roll without any
issues.
Media that cannot be used
Do not use media that is folded, wrinkled, scuffed,
torn, or dirty. The media could rise up and contact the
printheads and damage them.
Do not use paper that is frayed at the ends of the roll,
wrinkled, torn, and so on, as shown in the following
image.
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Loading Media
As shown below, you can load media while checking
the procedure on the panel screen.
You can also watch the video on YouTube.
Epson Video Manuals
A
Check that Load the media. is displayed on the
screen, and then press
.
B
Press Start - See Description on the screen to
view the procedure.
Follow the on-screen instructions to perform
the procedure.
Make settings for Loaded
Media
Make settings for the loaded media.
A
Press Media to select the registered media
number that contains the settings
corresponding to the loaded media.
When Media Settings have not been
registered for the loaded media
In this situation, select an unregistered number.
In an unregistered status, the Media Type is set
to Med-Thick 70g/m
2
. If the paper weight of
the loaded media is 61 to 89 g/m
2
, you can
leave this as it is.
Change the media type if the paper weight
differs from that of the loaded media. Failure to
select the appropriate Media Type could cause
problems with print quality.
To change the media type, press
- Edit -
Media Type on the screen where the registered
media number is displayed.
Select the Media Type using the paper weight of
the loaded media as a guideline as shown
below. The paper weights of each Media Type
shown on the screen are typical values.
After making your selection, press the Close
button.
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37
Media Type
Paper weight (g/m
2
)
Thin 50g/m
2
60 or under
Med-Thick 70g/m
2
61 to 89
Thick 120g/m
2
90 or over
When Media Settings have been registered for
the loaded media/EMX files have already
been downloaded
Select the registered media number.
B
If necessary, set the operation to be performed
when feeding paper.
The following provides the details of each
operation.
Prepare for
Take-up
Displayed when the optional
auto take-up reel unit is
installed.
Set this to On to continue
loading media into the take-up
unit after feeding. After feeding
the media, the media continues
to be fed up to the area
surrounding the take-up roll
core.
This is automatically set to On
when print data is being
received.
Cut Leading
Edge
Set this to On if the leading
edge of the loaded media is not
horizontal or not cut neatly.
The leading edge of the media
is cut when paper feeding
starts.
Feed Leading
Edge
Set this to On when the
amount of media remaining is
printed on the leading edge of
the loaded media. The printed
part is fed to the leading edge
of the media when paper
feeding starts.
Note:
When the printer is ready to print, set Remaining
Amount Management and Media Detection if
necessary.
Remaining Amount Management
To make settings, press
(menu) on the screen,
and then press Media Settings - Remaining
Amount Management.
U “Media Settings Menu” on page 79
Media Detection
To make settings, press
(menu) on the screen,
and then press General Settings - Printer Setup -
Media Detection.
U “General Settings Menu” on page 72
C
When the settings are complete, press OK.
Paper feeding starts.
See the following when the auto take-up reel
unit is not installed or Prepare for Take-up is
set to Off.
U “Printing” on page 42
See the following when Prepare for Take-up is
set to On.
U “Loading into the Auto Take-up Reel Unit”
on page 39
Using the Auto Take-up
Reel Unit (An Optional
Item for the SC-F6400/
SC-F6430/SC-F6440/
SC-F6460)
The auto take-up reel unit automatically takes up
media as it is printed.
The auto take-up reel unit for this printer can take up
paper in either of the directions shown below.
Printed side in
(recommended)
Printed side out
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Taking-up with printed side in places the printed
surface on the inside of the roll.
Taking-up with printed side out places the printed
surface on the outside of the roll.
You can check the procedure in a video on YouTube.
Epson Video Manuals
Caution:
❏ Follow the instructions in the manual when
loading media or roll cores or removing media
from the take-up roll.
Dropping media, roll cores, or take-up rolls
could result in injury.
❏ Be careful that your hands, hair, or other
objects do not get caught in the moving parts
of the auto take-up reel unit.
Failure to observe this precaution could result
in injury.
Note:
For information on installing the auto take-up reel unit,
see the Setup Guide.
North American and Latin American users:
Contact your dealer for product installation
information. Damage to the product from
unauthorized installation will not be covered by your
Epson warranty.
Important Points for Correct
Take-up
Observe the following points for correct take-up of
media.
❏ We recommend using a take-up roll core with the
same width as the media. If a take-up roll core of a
different width is used, the take-up roll core may
bend, and the media will be taken up incorrectly.
❏ We recommend “printed side in” for the take-up
of media. “Printed side out” may cause the media
to move around and create a large misalignment
with the roll.
❏ Do not attach take-up roll cores like the ones
shown in the following figure. The take-up
tension will be uneven and the core will spin
loosely. As a result, the paper cannot wind
correctly, which may cause banding in the print
results.
Edges are worn
Deformed
❏ Depending on the media type and media width,
the media may become misaligned with the roll or
too loose and then cause an Auto Take-up Reel
Unit Error when taking up over a long distance.
U “When a Message is Displayed” on page 85
Loading into the Auto Take-up
Reel Unit
You need the following items when loading media into
the auto take-up reel unit. Prepare these in advances
to start work smoothly.
SC-F6400 Series/SC-F6400H Series User's Guide
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39
❏ Take-up roll core that is the same width as the
media
❏ Commercially available adhesive tape
A
Set the Auto switch on the Auto Take-up Reel
Unit to off.
B
Release the left-side lock lever.
C
Move the roll core holder until it is outside the
width of the media.
D
Release the right-side lock lever.
E
Align the right-side roll core holder with the
edge of the media.
F
Move the lock lever on the roll core holder to
the lock position to secure the roll core holder.
G
Insert the roll core onto the roll core holder.
H
Make sure the roll core holder is inserted into
the roll core and that the roll core and the edges
of the media are aligned.
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c
Important:
If the edges of the media are misaligned, the
media cannot be taken up correctly. If the
edges are misaligned, unlock the lock lever on
the right-side roll core holder, and then start
again from step 5.
I
Move the lock lever on the left-side roll core
holder to the lock position to secure the roll
core holder.
J
Check the winding direction, and then in the
order shown in the illustration below, use
commercially available tape to stick the media
to the roll core. When attaching in the center,
attach using tape while pulling the center of the
media straight. When attaching to the left and
right sides, attach using tape while pulling the
media to the side.
Printed side in
Printed side out
K
Press the button until you have fed enough
media for about one full wrap around the roll
core.
L
Set the Manual switch so that it matches the
winding direction, and then wind the media
once around the roll core.
Printed side in
Printed side out
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M
Set the Auto switch so that it matches the
winding direction.
Printed side in
Printed side out
N
Confirm that the media is not loose.
Tap lightly on both ends of the media, and
check if there is a difference in tension between
the left and right sides.
c
Important:
If the tension on the left and right of the
media is different, the media will not be
taken up correctly. If there is slack on one
side, rewind the media, peel off the tape, and
then restart from Step 10.
Note:
If Prepare for Take-up is set to On in step 2 from
"Settings for Loaded Media", the following screen is
displayed after feeding the paper. Press How To... to
load the media into the auto take-up reel unit while
checking the procedure on the control panel.
After loading the media, press Complete.
Printing
When Ready to print. is displayed on the screen, you
can start printing.
Removing Media
See the following if you are not using the auto take-up
reel unit.
U “Removing Media” on page 44
If you are using the auto take-up reel unit, first cut the
media, next remove the rewound media, and then
remove the media from the printer.
U “Cutting Media” on page 43
U “Removing the Take-up Roll” on page 43
U “Removing Media” on page 44
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Cutting Media
When Auto Cut is set to Off or when media is loaded
in the auto take-up reel unit, follow the steps below to
cut the media after printing.
A
On the control panel screen, press .
The Cut screen is displayed.
The cut is made at the dotted line shown in the
illustration. To adjust the cutting position,
while viewing the interior of the printer without
opening the printer cover, press the
/
buttons to align the media to be cut with the
mark on the right side of the printer's
interior.
Note:
The minimum length of media that can be cut
with the built-in cutter is fixed at 100 mm (3.94
in.) and cannot be changed.
If the cutting position is shorter than the length
above, the media has to be automatically fed to a
length at which it can be cut which will create a
margin. Cut off the margin with a cutter sold at a
store.
B
Support the media with your hand to prevent it
from falling to the floor, and then press Cut.
The media is cut.
Removing the Take-up Roll
This section describes how to remove media from the
auto take-up reel unit.
Caution:
Removing media from the auto take-up reel unit
requires two workers, one on each end of the roll.
A single worker working alone could drop the
media resulting in injury.
Cut the media if it has not been cut.
U “Cutting Media” on page 43
A
Set the Auto switch on the auto take-up reel
unit to off.
B
Set the Manual switch so that it matches the
winding direction, and then wind the cut
media.
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C
Unlock the lock lever on the left-side roll core
holder, and then remove the roll core holder
from the roll core.
When removing the roll core holder, support
the roll core with one hand to prevent it falling
to the floor.
D
Remove the roll core from the auto take-up reel
unit.
Removing Media
This section describes how to remove and store media
after printing, such as when replacing media. The
rollers may crease media left in the printer.
Cut the media if it has not been cut.
U “Cutting Media” on page 43
A
Check that the printer is ready to print, and
then press
- Start on the control panel
screen.
The media is rewound and ejected.
B
Open the media cover.
C
Raise the roll lock lever.
D
Holding the roll adapters on both sides, move
the media to the roll rest.
E
Raise the adapter lock levers to release the roll
adapters.
F
Remove the roll adapters.
After rewinding the media carefully, store it in
its original packaging.
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G
Close the media cover.
Optimizing Media
Settings (Print Head
Alignment and Media
Feed Adjustment)
Perform this once before using the media settings
registered to the printer.
Optimize the media settings (Print Adjustments) to
correct individual differences in your media and
printer so that you can perform optimal printing using
your media and printer combination.
Optimize Media Settings in the following cases.
When media settings for downloaded EMX files are
registered to the printer.
When changing Advanced Settings after saving
Media Settings
To optimize Media Settings, load the media in the
printer using the method you will use to actually print,
and then perform Print Head Alignment and Media
Feed Adjustment.
Make sure you perform Print Head Alignment and
Media Feed Adjustment.
Print Head Alignment
This printer prints by firing drops of ink while moving
the print head. There is a small distance (gap) between
the media surface and the print head, and the printing
position of the ink may become misaligned due to
changes in the media thickness, temperature and
humidity, the inertial force when the print head moves
and so on.
You can use Print Head Alignment to adjust any
misalignments in the printing position to improve
misaligned ruled lines or graininess in the print outs.
Notes when performing Print Head
Alignment
Adjustments are made according to the media
loaded in the printer.
Make sure you select the name you set when you
registered the media settings to this printer, or the
name set in Media Management from the Settings
menu in Select Media.
When printing on paper loaded in the take-up reel
unit, perform Print Head Alignment in the same way
as when printing with the media loaded in the take-up
reel unit.
The minimum adjustable media width is 254 mm (10
in.)
Make sure nozzles are not clogged before
adjusting.
If nozzles are clogged, adjustments will not be
performed correctly. Print and visually inspect the
check pattern, and then perform Head Cleaning if
necessary.
U “Print Head Nozzle Check” on page 65
Procedure for Print Head Alignment
A
Check that the printer is ready to print, and
load the media according to the actual usage
conditions.
When using the auto take-up reel unit, attach
the media to the take-up roll core.
U “Loading Media” on page 37
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U “Using the Auto Take-up Reel Unit (An
Optional Item for the SC-F6400/SC-F6430/
SC-F6440/SC-F6460)” on page 38
B
Press (menu), and then press Media
Settings - Print Adjustments - Print Head
Alignment.
C
Press Start.
An adjustment pattern is printed. Wait until
printing is complete.
D
Check the printed #1A adjustment pattern.
In the illustration above, #1A is in two
locations, but the number printed depends on
the media width.
E
Check the number of the pattern with the finest
lines (the lines overlap).
This would be pattern 0 in the example shown
in the following illustration.
Check the number of the adjustment patterns
with the finest lines in all #1 A patterns.
F
Find the average value for all #1A adjustment
patterns.
Example: When two adjustment patterns have
been printed
Note:
If the value you get is not an integer, round it to
the integer.
G
The screen for entering confirmation results for
the adjustment pattern is displayed.
Press
/ to set the average value you
obtained in step 6.
H
Repeat steps 5 to 7 for #1B, #2A, and #2B, and
then press OK.
When adjustments are complete, the Home
screen is displayed.
Media Feed Adjustment
This menu is also used when banding (horizontal
banding, tint unevenness, or stripes) is detected in
printing results.
You c a n s e l e c t f rom Manual(Standard) or
Manual(Measurement) to perform adjustments.
Manual (Standard)
Usually, select this option.
Manual (Measurement)
Select this option in the following cases.
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❏ When banding can be seen in the print results
even after performing adjustments for
Manual(Standard)
❏ When it is difficult to check the patterns for
Manual(Standard) due to bleeding ink and so on
❏ When you want to print with accurate length
The approximate length of the media required to print
the test pattern is given below.
When performing Manual(Standard): Approx. 190
mm (7.48 in.)
When performing Manual(Measurement): Approx.
1090 mm (42.9 in.)
Adjustment Procedure
A
Check that the printer is ready to print, and
load the media according to the actual usage
conditions.
When using the auto take-up reel unit, attach
the media to the take-up roll core.
U “Loading Media” on page 37
U “Using the Auto Take-up Reel Unit (An
Optional Item for the SC-F6400/SC-F6430/
SC-F6440/SC-F6460)” on page 38
B
Press (menu), and then press Media
Settings - Print Adjustments - Media Feed
Adjustment - Manual(Standard) or
Manual(Measurement).
C
Press Start.
An adjustment pattern is printed. Wait until
printing is complete.
D
Check the printed adjustment pattern.
When Manual(Standard) is selected
Two groups of adjustment patterns, A and B,
are printed. Select the pattern with the least
amount of overlapping or gaps for each group.
Select "0.0%" in the cases shown below.
If there are patterns with the same overlapping
or gaps, enter the middle value in step 6. Enter
"-0.05%" in the cases shown below.
If all of the adjustment patterns contain
overlapping or gaps, select the pattern with the
least overlaps or gaps. Perform steps 2 to 4
again, and repeat them until a pattern with no
overlapping lines or gaps is printed.
If the pattern is difficult to check, such as if the
ink bleeds, input "0.0%" one time.
In this situation, the media feed is not adjusted.
Perform the following steps to complete
Manual(Standard), and then perform
Manual(Measurement) again.
When Manual(Measurement) is selected
Adjustment patterns #1 and #2 are printed.
Cut after the adjustment pattern, spread it out
on a flat surface, and then measure it using a
scale.
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Use a scale that can measure in increments of at
least 0.5 mm (0.02 in.). We also recommend
using a scale that can measure at least 500 mm
(20.0 in.).
E
The screen for entering confirmation results for
the adjustment pattern is displayed.
When Manual(Standard) is selected
Set the values printed under the patterns
selected in A and B, and then press OK.
When Manual(Measurement) is selected
Set the values measured in step 4 for #1 and #2
respectively, and then press OK.
When adjustments are complete, the Home
screen is displayed.
Adjusting the Amount of
Media Fed While Printing
You can perform fine adjustments for the amount of
media fed while printing. Adjusting while printing
allows you to quickly check the adjustment results.
A
During printing, press the following area on the
home screen (adjust while printing).
If the home screen (adjust while printing) is not
displayed, press
(switch screens) on the
home screen.
B
Press / on the screen, or press the /
buttons on the control panel to change the
value.
If the feed amount is too small, black bands
(dark stripes) appear; press the
(or
button) to adjust the feed amount upwards.
In contrast, if the feed amount is too large,
white bands (pale stripes) appear; press the
(or button) to adjust the feed amount
downwards.
C
Check the printing result. If you are not
satisfied with the results, use the
/ , or
the
/ buttons on the control panel to
change the value.
The setting for the currently selected registered
media number is updated.
D
Press to return to the home screen.
Note:
The results of changing the settings are un-done if
you perform any of the following operations.
❏ Restart Media Feed Adjustment.
❏ Execute Clear All Data and Settings.
When you have finished the target printing, we
recommend performing Print Adjustments from the
settings menu.
U “Optimizing Media Settings (Print Head
Alignment and Media Feed Adjustment)” on page 45
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See the following table for more details on A to E.
Margin Position Explanation Available Setting
Range
A Trailing edge
*1, *4, *5
The value set in Bottom Margin from the printer's Printer Setup menu.
Applied before automatic cutting after printing.
5 to 150 mm
(0.20 to 5.91 in.)
B Leading edge
*1, *6
The value set in Top Margin from the printer's Printer Setup menu.
Applied before printing after loading media or cutting.
5 to 35 mm
(0.20 to 1.38 in.)
C Right edge
*2, *3
The value set in Right Margin from the printer's Printer Setup menu. 3 to 25 mm
(0.12 to 0.98 in.)
D Left edge
*2, *3
The value set in Left Margin from the printer's Printer Setup menu. 3 to 25 mm
(0.12 to 0.98 in.)
E Between pages
*1, *4,
*5
The value set in Margin Between Pages from the printer's Printer Setup
menu. Applied when printing continues without automatic cutting after
printing (half of the value set for after printing and half for before
printing).
5 to 999 mm
(0.20 to 39.33 in.)
*1 The set margin and the actual print results may differ depending on the RIP being used. Contact the RIP
manufacturer for more information.
*2 This may be available in the RIP depending on the RIP software being used. Contact the RIP manufacturer
for more information.
*3 If the total of the print data width and set left and right margins exceeds the printable area, a portion of the
data will not be printed.
*4 Automatic cutting may be available in the RIP depending on the RIP software being used. Contact the RIP
manufacturer for more information. If the RIP does not have an automatic cutting setting, the printer's Auto
Cut setting is applied.
*5 When using the auto take-up reel unit (and the Auto switch is set to Forward/Backward), automatic cutting is
not performed while printing.
*6 The minimum top margin varies depending on the Pass Mode as shown in the following table.
SC-F6400 Series
Pass Mode Minimum Top Margin
300x600dpi -1.1pass draft 8mm (0.31in.)
300x600dpi -1.1pass 8mm (0.31in.)
300x600dpi -1.5pass 16mm (0.63in.)
300x600dpi -2.3pass 24mm (0.94in.)
600x600dpi -2.1pass 5mm (0.2in.)
600x600dpi -3.0pass 5mm (0.2in.)
600x600dpi -4.0pass 5mm (0.2in.)
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Pass Mode Minimum Top Margin
600x600dpi -4.0pass HD 5mm (0.2in.)
600x1200dpi -6.0pass 6mm (0.24in.)
600x1200dpi -6.0pass HD 6mm (0.24in.)
600x1200dpi -8.0pass 6mm (0.24in.)
600x1200dpi -8.0pass HD 6mm (0.24in.)
SC-F6400H Series
Pass Mode Minimum Top Margin
300x600dpi -2.1pass 5mm (0.2in.)
300x600dpi -3.5pass 5mm (0.2in.)
600x600dpi -4.7pass 5mm (0.2in.)
600x600dpi -6.3pass 6mm (0.24in.)
600x600dpi -6.3pass HD 6mm (0.24in.)
600x600dpi -8.5pass 34mm (1.34in.)
600x600dpi -8.5pass HD 34mm (1.34in.)
600x1200dpi -12.9pass 6mm (0.24in.)
600x1200dpi -12.9pass HD 6mm (0.24in.)
Note:
When Width Detection is set to Off, make sure that the set value does not exceed the width of the loaded media. If the
set value is larger than the media width, the printer may print beyond the left or right edges of the media. Ink used
outside the edges of the media will stain the inside of the printer.
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Maintenance
When to Perform Various Maintenance Operations
Regular Maintenance
If you continue to use the printer without cleaning, it could cause clogged nozzles, ink drops, or color changes in
the print results to occur.
When to perform Component to be cleaned
At least once a month A Cleaning the platen
U “Cleaning the Platen” on page 58
D Cleaning the capping station and wiper
You can check the procedure in a video on YouTube.
U “Cleaning the Capping Station and Wiper” on page 57
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Maintenance
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When to perform Component to be cleaned
Once a month or when dust is
noticeable
C Cleaning the vent
U “Cleaning the Vent” on page 59
When a message prompting you to
shake the ink is displayed on the
control panel
(Messages are displayed regularly)
B Shaking the ink
U “Shaking the Ink Supply Units Periodically” on page 59
c
Important:
The printer contains precision instruments. If any lint or dust adheres to the nozzles on the print head, print
quality or media feeding quality will decline.
Perform regular cleaning more frequently depending on the environment and media being used.
Refilling and Replacing Consumables
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Maintenance
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When to perform Component to be replaced
When an error appears on the
control panel screen indicating ink
is expended
A Replacing ink supply units
U “Replacing Ink Supply Units” on page 60
When a replacement message is
displayed on the control panel
B Waste ink bottle
U “Disposing of Waste Ink” on page 61
When the media is not cut
neatly/Cut edges are frayed
CAuto cutter blade
U “Replacing the Auto Cutter Blade” on page 64
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Maintenance
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What You’ll Need
Ready the following items before beginning cleaning
and replacement.
When the supplied parts have been completely used,
purchase new consumables.
Prepare genuine parts when replacing ink supply units
or performing maintenance.
U “Options and Consumable Products” on page 95
If your gloves have worn out, prepare commercially
available nitrile gloves.
Protective eyeglasses (available in the market)
Protects your eyes from ink and ink cleaner.
Mask (available in the market)
Protects your nose and mouth from ink and ink
cleaner.
Maintenance kit (supplied with the printer)
Use for cleaning the capping station and wiper.
The following items are in the kit.
When the supplied parts have been completely used,
purchase new consumables.
A Ink cleaner (x1)
B Cup (x1)
C Gloves (x12)
D Cleaning sticks (x25)
Head maintenance kit (supplied with the printer)
Use this to clean the print head.
Metal or plastic (PP/PE) tray (available in the
market)
Use this to place cleaning utensils, removed
consumables, or ink cleaner moved in the cup
supplied with the printer.
Soft cloth (available in the market)
Use for cleaning the platen. Use material that is not
likely to generate lint or static electricity.
Precautions Regarding
Maintenance
Note the following points when cleaning and replacing
parts.
SC-F6400 Series/SC-F6400H Series User's Guide
Maintenance
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Caution:
❏ During maintenance, wear protective clothing,
including protective eyewear, gloves, and a
mask.
Should ink, waste ink, or ink cleaner come
into contact with your skin or enter your eyes
or mouth, take the following actions:
❏ If fluid adheres to your skin, wash it off
using large volumes of soapy water. If you
notice any reaction developing in the
affected area, consult with a qualified
physician immediately.
❏ If ink gets into your eyes, wash them out
immediately with water. Failure to
observe this precaution could result in
bloodshot eyes or mild inflammation.
Consult with a qualified physician if any
other problems should develop.
❏ If fluid enters your mouth, consult with a
physician as soon as possible.
❏ If swallowed, do not induce vomiting.
Consult with a physician as soon as
possible. If vomiting is induced, vomited
material may enter the windpipe, which is
dangerous.
❏ Store ink supply units, waste ink, and ink
cleaner in a location out of reach of children.
❏ Remove the media from the printer before
proceeding.
❏ Never touch the belts, circuit boards, or any parts
that do not require cleaning. Failure to observe
this precaution could result in malfunction or
reduced print quality.
❏ Do not use anything other than the supplied or
consumable cleaning stick. Other types of stick
that produce lint will damage the print head.
❏ Always use fresh cleaning sticks. Re-using sticks
can make stains even harder to remove.
❏ Do not touch the tips of the cleaning sticks. Oil
from your hands could damage the print head.
❏ Do not use anything other than the ink cleaner
specified to clean the capping station or the wiper.
Using anything else could result in malfunction or
reduced print quality.
❏ Touch a metallic object before starting work to
discharge any static electricity.
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Performing Regular
Maintenance
Cleaning the Capping Station
and Wiper
Clean the capping station once a month. You may
need to clean more frequently depending on the
environment and media being used.
Read the following before starting this procedure.
U “Precautions Regarding Maintenance” on page 55
A
Press on the screen, and then press
Cleaning the Maintenance Parts - Capping
Station/Wiper.
B
Press Next - Start.
The print head moves to the cleaning position.
C
Open the maintenance cover.
D
Pour the ink cleaner into the cup up to the first
line on the cup.
We recommend working on a tray or a similar
surface to avoid contaminating the surrounding
area.
E
Dampen the cleaning stick with ink cleaner.
Do not allow the liquid to drip from the
cleaning stick.
F
Use the cleaning stick to wipe away any ink or
lint from the edges of the capping station.
Wipe the three areas shown in the illustrations
below.
Outer edges
Top edges
Inner edges
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Maintenance
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G
Use the cleaning stick to wipe away any ink or
lint from the part of the wiper shown in the
illustration.
H
Close the maintenance cover, and then press
Done.
Cleaning the Platen
The platen becomes dirty when paper particles or ink
stick to it. We recommend cleaning the platen once a
month because the media will become dirty if there is
ink stuck to the platen.
You may need to clean more frequently depending on
the environment and media being used.
Read the following before starting this procedure.
U “Precautions Regarding Maintenance” on page 55
A
After removing the media, make sure the
printer is turned off and the screen has turned
off, and then unplug the power cable from the
outlet.
B
Wait for one minute after unplugging the power
plug.
C
Open the printer cover and use a soft, clean
cloth to carefully clean away any dust or dirt
inside the printer.
Carefully wipe the platen. To avoid spreading
the dirt, wipe from the inside to the outside. If
there is a serious dirt problem, clean it using a
soft, clean cloth dampened with a mild
detergent. Then, wipe the inside of the printer
with a dry, soft cloth.
c
Important:
Be careful not to touch the ink tubes inside
the printer, otherwise, the printer may be
damaged.
D
If any paper particles (that looks like white
powder) accumulates on the platen, use
something like a cocktail stick to push it in.
E
When you have finished cleaning, close the
printer cover.
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Maintenance
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The printable surface is still dirty
even after cleaning the platen
Follow the steps below to clean the roller by feeding
and ejecting media.
A
Turn on the printer, and load it with widest
available media.
U “Loading Media” on page 37
B
Press the button.
The media is fed while the
button is
pressed. If the media is not soiled, cleaning is
complete.
Cut the media after cleaning is done.
U “Cutting Media” on page 43
Cleaning the Vent
Clean the vent once a month or when dust is
noticeable. Use a vacuum cleaner to remove dust from
the vent.
c
Important:
If the vent is not cleaned, the temperature inside
the printer may rise causing an error which may
stop the printer from operating.
Shaking the Ink Supply
Units Periodically
If a message is displayed informing you that it is time
to shake the ink, remove the ink supply unit
immediately and shake it.
c
Important:
Due to characteristics of the ink supply units and
the ink used in this printer, it is prone to gradual
sedimentation (components settling to the bottom
of the liquid). If ink settles, tint unevenness and
nozzle clogs occur. Shake ink supply units
periodically after installing them.
After installing an ink supply unit in the printer, a
message prompting you to shake the unit is displayed
at the following intervals.
❏ High Density Black Ink: Once every week
❏ Other inks: Once every three weeks
Precautions When Shaking
❏ When shaking the ink supply unit, set it in the ink
supply unit tray and shake it up and down at an
angle of about 60 degrees 5 times in 5 seconds as
shown in the following illustration.
❏ Do not forcefully shake or swing ink supply units
or ink supply unit trays containing ink supply
units. Ink could leak.
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❏ Removed ink supply units may have ink around
the ink supply port, so be careful not to get any
ink on the surrounding area when removing the
ink supply units.
Shaking
If a message is displayed informing you that it is time
to shake the ink, you can check the procedure on the
control panel while shaking the ink supply unit.
A
On the screen, press the status of consumables
area.
B
In the Message List, press the message
informing you that it is time to shake the ink.
C
Press How To... to view the procedure. Follow
the on-screen instructions to perform the
procedure.
Replacing Ink Supply
Units
Precautions When Replacing
c
Important:
Epson recommends the use of genuine Epson Ink
Supply Unit. Epson cannot guarantee the quality
or reliability of non-genuine ink. The use of
non-genuine ink may cause damage that is not
covered by Epson’s warranties, and under certain
circumstances, may cause erratic printer behavior.
Information about non-genuine ink levels may not
be displayed, and use of non-genuine ink is
recorded for possible use in service support.
❏ If one of the installed ink supply units is
expended, printing cannot be performed. If ink is
expended while printing, you can continue
printing after replacing the ink supply unit.
If you continue to use an ink supply unit that is
running low, you may need to replace the ink
supply unit while printing. If you replace it while
printing, colors may look different depending on
how the ink dries. If you want to avoid issues such
as this, we recommend replacing the ink supply
unit before printing. You can still use the removed
ink supply unit in the future until the ink supply
unit is expended.
❏ Insert all of the ink supply units into the ink
supply unit trays. Printing is not possible or a
malfunction may occur if even one of the ink
supply unit trays does not contain an ink supply
unit.
❏ When shaking the ink supply unit, set it in the ink
supply unit tray and shake it up and down at an
angle of about 60 degrees 10 times in 10 seconds
as shown in the following illustration.
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Maintenance
60
❏ When media is attached to the auto take-up reel
unit, cut the media before replacing the ink supply
unit.
U “Cutting Media” on page 43
❏ You may not be able to use the built-in cutter if
you replace the ink supply unit while the printer is
being turned on. Cut the media with
commercially available scissors.
Note:
Ink supply units contain components to help maintain
print quality. These components are not foreign bodies.
Replacement Procedure
When a message prompting you to replace an ink
supply unit is displayed
Press How To.... You can check the procedure on the
control panel while replacing the ink supply unit.
When you need to replace an ink supply unit
because the amount of ink remaining is too low for
the print job
A
Move the lock switch for the color you want to
replace to unlock it.
B
Press How To... on the control panel screen to
view the procedure.
Follow the on-screen instructions to perform
the procedure.
Disposing of Waste Ink
Precautions When Replacing
the Waste Ink Bottle
❏ Be sure to confirm that the waste ink tube is
inserted in the mouth of the waste ink bottle.
Check that the stopper is stuck close to the mouth
of the bottle. If there is a gap, waste ink may
splatter and stain the surrounding area.
❏ You will need the lid for the Waste Ink Bottle
when disposing of waste ink. Keep the lid in a safe
place; do not throw it out.
❏ Unless you are prompted to do so by on-screen
instructions, never remove the waste ink bottle
while printing or while performing Head
Cleaning. Waste ink may leak.
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61
Replacing the Waste Ink Bottle
There are two methods for replacing the waste ink
bottle as described below. Use the appropriate
replacement method to suit your situation.
Read the following before starting this procedure.
U “Precautions Regarding Maintenance” on page 55
When a message is displayed
indicating it is time to replace the
waste ink bottle
Replace the waste ink bottle with a new bottle
immediately.
When a message is displayed, press How To.... You can
check the procedure on the control panel while
replacing the waste ink bottle.
c
Important:
When the message Waste Ink Bot tl e i s near ing
end of its service life. is displayed, prepare a new
waste ink bottle as soon as possible.
See the following when replacing the waste ink
bottle at this stage in the procedure.
U “When you want to replace it at any time” on
page 62
When you want to replace it at any
time
When you want to replace the waste ink bottle due to
night operations and so on before the message is
displayed indicating that it is time to replace the
bottle, follow the steps below to replace the waste ink
bottle. If you do not follow the steps below, you will
not receive a message at the correct replacement
interval next time.
A
Press on the screen, and then press
Replace Waste Ink Bottle.
B
Press How To... to view the procedure.
Follow the on-screen instructions to perform
the procedure.
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Print Head Maintenance
If ink continues to drip onto the print results even
after performing Head Cleaning several times, use the
head maintenance kit to clean the print head.
Prepare the following items before beginning.
Read the following before starting this procedure.
U “Precautions Regarding Maintenance” on page 55
A
Press on the screen, and then press
Cleaning the Maintenance Parts - Print Head.
The Maintenance menu is displayed.
B
Press Next - Start.
The print head moves.
C
Open the printer cover.
D
Remove the backing from the two head
maintenance kits.
E
Attach the head maintenance kits to either side
of the print head.
Placement position
Place them slightly away from the print head as
shown in the illustration.
Placement method
Place the head maintenance kits by applying the
edge of the kits to the roller.
c
Important:
❏ Place the head maintenance kits so that
there are no gaps between the kits and
the roller. Cleaning will not be performed
correctly if the kits are not placed
properly.
❏ Do not move the print head by hand.
This can cause damage.
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63
F
Rub your finger over the areas indicated in the
illustration to secure the head maintenance kits
in place.
c
Important:
Secure the adhesive parts of the head
maintenance kits so that there are no parts
that have not been stuck down. Do not press
the cleaning pad too hard at this point. This
could deform the platen.
G
Close the printer cover, and then press
Continue.
Print head maintenance starts.
c
Important:
Do not open the printer cover while cleaning.
Cleaning stops if the cover is opened.
H
When a message prompting you to remove the
head maintenance kit is displayed on the
control panel screen, open the printer cover.
I
Remove the two head maintenance kits.
c
Important:
❏ Remove them carefully so that no dirt
gets on the surrounding area.
❏ Check the platen and clean it if it is dusty
or dirty.
U “Cleaning the Platen” on page 58
Do not reuse a head maintenance kit.
U “Handling Used Consumables” on
page 65
J
Close the printer cover, and then press Done.
Head Cleaning starts. When the procedure is
complete, Head Cleaning is finished.
Replacing the Auto Cutter
Blade
Replace the auto cutter blade if the media is not cut
cleanly or if the edges of the cut sections are fluffy.
Supported auto cutter blade
U “Options and Consumable Products” on page 95
Caution:
Do not store the auto cutter blade within the reach
of children. The blade of the auto cutter blade
could cause an injury. Pay careful attention when
replacing the auto cutter blade.
Use a cross-head screwdriver to replace the auto cutter
blade. Make sure you have a cross-head screwdriver
with you before replacing the cutter.
Replacement Procedure
You can check the procedure on the control panel
while working.
A
Press on the screen, and then press
Replace Auto cutter blade.
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Maintenance
64
B
Press Start, and then press How To... to view
the procedure.
Follow the on-screen instructions to perform
the procedure.
Note:
Place the used auto cutter blade in a bag or other
suitable container, and dispose of it in accordance with
local ordinances and municipal laws.
Precautions when Replacing
the Auto Cutter Blade
❏ Take care not to damage the cutter blade.
Dropping it or knocking it against hard objects
may chip the blade.
❏ The sheet for the auto cutter blade is to protect the
blade. Do not remove the sheet while replacing
the auto cutter blade.
After replacing the auto cutter blade, it will come
off when the auto cutter blade returns to its
original position.
❏ Tighten the screws locking the auto cutter blade
firmly. If the auto cutter blade is not securely
fastened, the cutting position may shift or be at
the wrong angle.
Handling Used
Consumables
The following used parts are classified as industrial
waste when ink is stuck to them.
❏ Cleaning stick
❏ Ink cleaner
❏ Ink supply units
❏ Waste ink
❏ Waste Ink Bottle
❏ Head Maintenance Kit
❏ Media after printing
Dispose of items according to local laws and
regulations. For example, contract an industrial waste
disposal company for disposal. In such cases, submit
the “Safety data sheet” to the industrial waste disposal
company.
You can download it at your local Epson Web site.
Print Head Nozzle Check
If you want to check the condition of the nozzles
before printing, or if you see stripes or unevenness in
the print results, you can print out a check pattern and
visually check it to see the condition of the nozzles.
A
Check that the printer is ready to print, press
, and then press Print Head Nozzle
Check.
B
Press Start.
The check pattern is printed.
C
Check the check pattern.
If necessary, press the
button to feed the
media so that you can check it.
Example of clean nozzles
If there are no gaps in the check pattern, press
[
].
Example of clogged nozzles
If there are gaps in the nozzle check pattern,
press [
], and then perform Head Cleaning.
U “Head Cleaning” on page 66
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Maintenance
65
Head Cleaning
Types of Cleaning
The following four types of Head Cleaning are
available.
Auto Cleaning
The level is automatically changed, according to the
condition of the clog detected in a nozzle, and then
cleaning is done.
See the following for details on how to perform
cleaning.
U “Performing Head Cleaning” on page 66
Perform Head Cleaning as necessary
If there are gaps in the nozzle check pattern, or if there
are streaks in the print results, the colors are wrong, or
there are ink drops, perform Head Cleaning.
When Head Cleaning is complete, print the nozzle
check pattern again to check the condition of the
nozzles.
See the following for details on how to perform Head
Cleaning.
U “Performing Head Cleaning” on page 66
Perform Head Cleaning periodically
In Maintenance Setting, set Periodic Cleaning to On
to perform periodic Head Cleaning as a preventative
measure before clogs actually occur in the nozzles. Set
Print Duration, Print Counter, or Print Length as the
interval.
U “General Settings Menu” on page 72
Set Maintenance Cleaning
In Maintenance Setting, set Maintenance Cleaning
to On to perform Head Cleaning automatically after a
set period of time has passed, to keep the print head in
good condition.
U “General Settings Menu” on page 72
Performing Head Cleaning
Perform Auto Cleaning first. If this does not clear the
clogs, perform in the order of Cleaning (Light) and
then Cleaning (Heavy) until the clogs are cleared.
A
Check that the printer is ready to print, press
, and then press Head Cleaning.
B
Select a cleaning method.
Select Auto Cleaning first.
Next, select Cleaning (Light).
And finally, select Cleaning (Heavy).
C
Head Cleaning starts.
A cleaning result message is displayed when
Head Cleaning is complete.
D
Check the message, and then click OK.
If clogging is cleared
Continue with normal operations.
If nozzles are still clogged
Go back to step 1, and then perform Cleaning
(Light). If nozzles are still clogged even after
performing Cleaning (Light), perform
Cleaning (Heavy).
If nozzles are still clogged even after performing
Cleaning (Heavy)
The printer requires internal cleaning.
Perform the following according to the status of print
results.
When horizontal lines appear or the colors are wrong
U “Cleaning the Capping Station and Wiper” on
page 57
If ink drops occur
U “Print Head Maintenance” on page 63
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Control Panel Menu
Menu List
The following items and parameters can be set and executed in the Menu. See the reference pages for more details
on each item.
General Settings
For more information on these items, see U “General Settings Menu” on page 72
Item Parameter
Basic Settings
LCD Brightness 1 to 9
Sounds
Button Press 0, 1, 2, 3
Completion Notice 0, 1, 2, 3
Warning Notice
Volume 0, 1, 2, 3
Repeat Off, Until Stopped
Error Tone
Volume 0, 1, 2, 3
Repeat Off, Until Stopped
Sound Type Pattern1, Pattern2
Alert Lamp Notice On, Off
Sleep Timer 1 to 240
Wake from Sleep
Touch LCD Screen to Wake On, Off, Scheduled
Date/Time Settings
Date/Time
Daylight Saving Time
Off, On (Winter, Summer)
*
Time Difference -12:45 to +13:45
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67
Item Parameter
Language Japanese, English, French, Italian, German, Portuguese, Spanish,
Dutch, Russian, Korean, Traditional Chinese, Simplified Chinese,
Thai, Indonesian, Turkish
Background Color Gray, Black, White
Keyboard QWERTY, AZERTY, QWERTZ
Unit Settings
Length Unit m, ft/in
Temperature ˚C, ˚F
Printer Setup
Margins
Right Margin 3 to 25 mm (0.12 to 0.98 inch)
Left Margin 3 to 25 mm (0.12 to 0.98 inch)
Margin Between Pages 5 to 999 mm (0.20 to 39.33 inch)
Top Margin 5 to 35 mm (0.20 to 1.38 inch)
Bottom Margin 5 to 150 mm (0.20 to 5.91 inch)
Media Detection
Width Detection On, Off
Media Width 254.0 to 1117.6 mm (10.00 to 44.00 inch)
Detect Paper Skew On, Off
Nozzle Check between Pages
On
Execution Timing
Print Length 1 to 9999 m (3.28 to 32805.12 ft)
Print Page 1 to 9999 pages
Print Duration 1 to 9999 minutes
Off
Information Printing
Media Remaining Information On, Off
Print Information On, Off
Cut Settings
Auto Cut On, Off
Restore Default Settings Network Settings, Clear All Data and Settings
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68
Item Parameter
Maintenance Setting
Cleaning Setting
Threshold of Clogged Nozzles 1 to 10
Max Retry Cleaning Count 0, 1, 2
Periodic Cleaning
On
Execution Timing
Print Duration 1 to 9999 minutes
Print Page 1 to 9999 pages
Print Length 1 to 9999 m (3.28 to 32805.12 ft)
Cleaning Level Light, Heavy
Off
Actions Beyond Threshold of Missing Nozzles Stop Printing, Show Alert, Auto Cleaning
Maintenance Cleaning On, Off
Network Settings
Network Status Wired LAN Status, Print Status Sheet
Advanced
Device Name
TCP/IP Auto, Manual
Proxy Server Do Not Use, Use
IPv6 Address Enable, Disable
Link Speed & Duplex Auto, 100BASE-TX Auto, 10BASE-T Half Duplex, 10BASE-T Full
Duplex, 100BASE-TX Half Duplex, 100BASE-TX Full Duplex
Redirect HTTP to HTTPS Enable, Disable
Disable IPsec/IP Filtering
Disable IEEE802.1X
*Only displayed for the SC-F6470/ SC-F6470H.
Media Settings
For more information on these items, see U “Media Settings Menu” on page 79
Item Parameter
Current Settings
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69
Item Parameter
Media 01 XXXXXXXXXX to 10 XXXXXXXXXX
Media Type
Media Width
Advanced Settings
Print Adjustments
Media Feed Adjustment Manual(Standard), Manual(Measurement)
Print Head Alignment
Media Management
01 XXXXXXXXXX to 10 XXXXXXXXXX
Change Name
Media Type
Thin 50g/m
2
, Med-Thick 70g/m
2
, Thick 120g/m
2
Advanced Settings
Drying Time
Drying Time per Pass 0.0 to 10.0 Secs
Drying Time per Page 0.0 to 60.0 minutes
Platen Gap 1.6, 2.0, 2.5
Feeding Tension Lv1 to Lv5
Paper Suction Lv0 to Lv6
Skew Reduction On, Off
Stick Prevention On, Off
Rewind Tension
*
Lv1 to Lv6
Reduce Print Streak Off, Light, Medium, Heavy
Remaining Amount Management
Remaining Amount Management On, Off
Remaining Amount 1.0 to 9999.9 m (3.3 to 32808.1 ft)
Remaining Alert 1.0 to 999.5 m (3.3 to 3279.2 ft)
Print Length Management
Auto Reset Off, After Last Page
Manual Reset
*Displayed when the auto take-up reel unit is installed.
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70
Maintenance
For more information on these items, see U “Maintenance Menu” on page 83
Item Parameter
Print Head Nozzle Check
Head Cleaning Auto Cleaning, Cleaning (Light), Cleaning (Heavy)
Cleaning the Maintenance Parts Print Head, Capping Station/Wiper
Replace Waste Ink Bottle
Replace Auto cutter blade
Supply Status
Details on menu U “Supply Status Menu” on page 83
Replacement Part Information
Details on menu U “Replacement Part Information Menu” on page 84
Printer Status
Details on menu U “Printer Status Menu” on page 84
Item Parameter
Firmware Version Printer, Auto Take-up Reel Unit
Printer Name
Fatal Error Log
Operation Report Total Print Area, Total Media Feed Length, Total Carriage Pass
Auto Take-up Reel Unit
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71
Details of the Menu
General Settings Menu
* indicates default settings.
Item Parameter Explanation
Basic Settings
LCD Brightness
1 to 9 (9
*
)
Adjusts the brightness of the control panel display.
Sounds
Button Press 0 Sets the volume of the sounds when the power button and control
panel screen are operated.
1
*
2
3
Completion Notice 0 Sets the volume of the sounds when print jobs or maintenance
operations are finished.
1
2
3
*
Warning Notice
Volume 0 Sets the volume and the repetitions of sounds when it is time to replace
consumables.
1
2
*
3
Repeat
Off
*
Until Stopped
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Item Parameter Explanation
Error Tone
Volume 0 Sets the volume and the repetitions of sounds when an error occurs and
printing cannot continue.
1
2
3
*
Repeat Off
Until Stopped
*
Sound Type
Pattern1
*
Sets the type of sounds. Sounds that are easy to hear in the printer's
operating environment can be set.
Pattern2
Alert Lamp Notice
On
*
Sets whether or not (On/Off) the alert lamp turns on when an error
notification is received.
Off
Sleep Timer
1 to 240 (15
*
)
Sets how long before the printer enters sleep mode when no print jobs
are received and no errors are detected. When the printer enters sleep
mode, the control panel's screen turns off and the internal motors and
other parts switch off to consume less power.
To reactivate the control panel display, press any button in the control
panel except P. The control panel display will however turn off again if
no operations are performed for another 30 seconds under these
conditions. The printer is only fully reactivated when a print job is
received, or when another operation involving printer hardware is
performed.
Wake from Sleep You can set how to wake the printer from sleep mode.
Touch LCD Screen to Wake
On
*
Off
Scheduled 0:00 to 23:45
Date/Time Settings
Date/Time Sets the printer’s built-in clock. The time set here is displayed on the
Home screen. It is also used for job logs and the printer's status as
shown in Epson Edge Dashboard.
Daylight Saving
Time
Off (Winter)
*
Sets daylight saving time.
Winter and Summer are only displayed for the SC-F6470/ SC-F6470H.
On (Summer)
Time Difference -12:45 to +13:45 Sets the time difference with coordinated universal time (UTC) in 15
minute increments. In network environments with a time difference, set
this as necessary when administrating the printer.
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73
Item Parameter Explanation
Language Japanese Select the language used in the control panel display.
English
*
French
Italian
German
Portuguese
Spanish
Dutch
Russian
Korean
Traditional Chinese
Simplified Chinese
Thai
Indonesian
Turkish
Background Color Gray Select the color scheme used in the control panel display. You can set a
color scheme that is easy to see in the environment in which the printer
is installed.
Black
*
White
Keyboard
QWERTY
*
Select the keyboard layout for the text input screens that are displayed,
such as when inputting names to register Media Settings.
AZERTY
QWERTZ
Unit Settings
Length Unit
m
*
Choose the units of length used in the control panel display and when
printing test patterns.
ft/in
Temperature
˚C
*
Choose the temperature units used in the control panel display.
˚F
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74
Item Parameter Explanation
Printer Setup
Margins
Right Margin
3 to 25 mm (3
*
)
(0.12 to 0.98 inch
[0.12
*
])
Sets the width of the right margin when media is loaded in the printer.
See the following for more information.
U “Printable area” on page 49
Left Margin
3 to 25 mm (3
*
)
(0.12 to 0.98 inch
[0.12
*
])
Sets the width of the left margin when media is loaded in the printer.
See the following for more information.
U “Printable area” on page 49
Margin Between Pa-
ges
5 to 999 mm (10
*
)
(0.20 to 39.33 inch
[0.39
*
])
Sets the margin between printed pages. For single-page print jobs, this
is the margin placed between jobs.
Top Margin
5 to 35 mm (15
*
)
(0.20 to 1.38 inch
[0.59
*
])
Sets the height of the top margin when media is loaded in the printer.
See the following for more information.
U “Printable area” on page 49
Bottom Margin
5 to 150 mm (15
*
)
(0.20 to 5.91 inch
[0.59
*
])
Sets the height of the bottom margin when media is loaded in the
printer. See the following for more information.
U “Printable area” on page 49
Media Detection
Width Detection
On
*
Select whether or not (On)/(Off) the media width is detected. Try
setting this to Off when printing if media width errors are displayed
even though the media is correctly loaded. However, we recommend
setting this to On when using the printer. Changed settings are
reflected when the media is reloaded.
Off
Media Width 254.0 to 1117.6 mm
(254.0
*
)
(10.00 to 44.00 inch
[10.00
*
])
When Width Detection is set to Off, make sure the media width is set
correctly here according to the width of the media loaded. Changed
settings are reflected when the media is reloaded.
If the correct media width is not set, the printer may print beyond the
edges of the media. Ink used outside the edges of the media will stain
the inside of the printer.
Detect Paper Skew
On
*
Select whether the printer will stop printing and display an error (On) or
whether the printer will continue printing (Off) when skewed media is
detected. On is recommended in most circumstances, as skewed media
may cause the printer to jam.
Off
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75
Item Parameter Explanation
Nozzle Check between Pages
On When On is set, a nozzle check pattern is printed periodically at the
specified timing. When printing is complete, you can visually inspect
the check pattern to determine whether there are any stripes or
unevenness in the preceding or following printout.
Select one of Print Length, Pages, or Print Duration to set the timing
for printing the check pattern.
Execution Timing
Print Length
1 to 9999 m (99 m
*
)
(3.28 to 32805.12 ft
[324.80 ft
*
])
Print Page 1 to 9999 pages
Print Duration 1 to 9999 minutes
Off
*
Information Printing
Media Remaining
Information
On Prints information, such as the remaining amount of media, when
media is removed or replaced.
When Media Remaining Information is set to On, the remaining
amount is printed on the unused side of the cut position. The following
information is printed. To print the media remaining information, set
Remaining Amount Management in Media Settings to On.
❏ Model: Model name of the printer
❏ Serial No.: Serial number of the printer
❏ Print Date: Date and time of printing
❏ Bank No.: Media number when printing
❏ Media Type: Media Type registered to the media number when
printing
❏ Media Width: Automatically detected value of media width
❏ Remaining Amount: Remaining amount of media
When Print Information is set to On, the following information is
printed on the printed side of the cut position.
❏ Model: Model name of the printer
❏ Serial No.: Serial number of the printer
❏ F/W Version: Firmware version of the printer
❏ Print Date: Date and time of printing
❏ Bank No.: Media setting number when printing
❏ Media Type: Media Type registered to the media setting number
when printing
❏ Media Width: Automatically detected value of media width
❏ Print Length: Amount of media used
Off
*
Print Information On
Off
*
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76
Item Parameter Explanation
Cut Settings
Auto Cut
On
*
Select whether or not (On/Off) to automatically cut the media using the
built-in cutter each time a page is printed.
Off
Restore Default Set-
tings
Network Settings Executing Network Settings restores all the items for Advanced in the
network settings menu to their default setting values.
Executing Clear All Data and Settings restores all settings to their
default setting values.
Clear All Data and
Settings
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77
Item Parameter Explanation
Maintenance Setting
Cleaning Setting
Threshold of Clog-
ged Nozzles
1 to 10 (1
*
)
The printer monitors the condition of the print head nozzles before
printing starts, so set the operation for when clogged nozzles (missing
nozzles) are detected during monitoring.
When the number of clogged nozzles that are detected exceeds the
number set in Threshold of Clogged Nozzles, Head Cleaning is
executed as part of maintenance.
Max Retry Cleaning Count sets the number of times maintenance can
be retried if the clogged nozzles are not cleared after maintenance is
done.
Max Retry Cleaning
Count
0
*
1
2
Periodic Cleaning When On is set, cleaning is done at the interval set for one of Print
Duration, Print Counter, or Print Length from Execution Timing. At
this time, cleaning is performed at the level set in Cleaning Level.
On
Execution Timing
Print Duration 1 to 9999 minutes
Print Page 1 to 9999 pages
Print Length 1 to 9999 m (100
m
*
)
(3.28 to 32805.12 ft
[328.08 ft
*
])
Cleaning Level Light*
Heavy
Off
*
Actions Beyond
Threshold of Missing
Nozzles
Stop Printing Sets the action when the number of clogged nozzles that are detected
exceeds the number set in Threshold of Clogged Nozzles.
When Stop Printing is set, the message Auto Nozzle Maintenance
found that the allowable number of clogged nozzles has been
exceeded. The print quality may decline. is displayed on the control
panel screen, printing is stopped, and the printer enters standby status.
When Show Alert is set, printing continues without stopping while the
message remains displayed.
When Auto Cleaning is set, cleaning is performed automatically.
Show Alert
*
Auto Cleaning
Maintenance Cleaning
On
*
When On is set, Head Cleaning is performed automatically when the
printer is not used for a specified period. This cleaning ejects
sedimented ink in the ink tubes to prevent print quality from falling.
Off
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78
Item Parameter Explanation
Network Settings
Network Status Wired LAN Status You can check batches of a variety of information in network settings
that are set in Advanced.
When Print Status Sheet is selected, a list is printed.
Print Status Sheet
Advanced
Device Name Do a variety of network settings.
TCP/IP Auto
Manual
Proxy Server Do Not Use
Use
IPv6 Address
Enable
*
Disable
Link Speed & Du-
plex
Auto
*
100BASE-TX Auto
10BASE-T Half
Duplex
10BASE-T Full
Duplex
100BASE-TX Half
Duplex
100BASE-TX Full
Duplex
Redirect HTTP to
HTTPS
Enable
*
Disable
Disable IPsec/IP Filtering Use the pre-installed software Web Config to enable this setting.
You can only disable the setting from here.
See the following for detailed information on starting Web Config.
U “Using Web Config” on page 32
Disable IEEE802.1X
Media Settings Menu
* indicates default settings.
Item Parameter Explanation
Current Settings
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79
Item Parameter Explanation
Media 01 XXXXXXXXXX to
10 XXXXXXXXXX
Choose the Media Settings to use. The registered name appears in
XXXXXXXXXX.
Media Type Displays the currently selected Media Type.
Media Width Sets the Media Detection items.
Advanced Settings You can change the Advanced Settings for the registered media
selected in Media.
See the following table for details on the setting content.
U “Media Management items” on page 81
Print Adjustments
Media Feed Adjust-
ment
Manual (Standard) Use this menu if you notice banding or graininess in printing results.
See the following for more information.
U “Optimizing Media Settings (Print Head Alignment and Media Feed
Adjustment)” on page 45
Manual
(Measurement)
Print Head Alignment
Media Management
01 XXXXXXXXXX to 10 XXXXXXXXXX Change the registered Media Settings.
U “Media Management items” on page 81
Press the
area to the right of Media Settings to copy the currently
selected settings to another media setting number, or initialize all
settings.
Remaining Amount Management
Remaining Amount
Management
On When On is selected, you can set Remaining Amount and Remaining
Alert. Setting each item to manage the remaining amount makes it
easier to know when it is time to replace the media.
Once this is set to On, when you have loaded the media, you will be
prompted to enter the registered media settings number and the media
length (Remaining Amount).
Off
*
Remaining Amount 1.0 to 9999.9 m
(100.0 m
*
)
(3.3 to 32808.1 ft
[328.1 ft
*
])
Sets the total length of the loaded media. You can set in increments of
0.1 m (0.1ft). The amount of media remaining is estimated based on the
length you set here and the length of the printout, and is displayed on
the Home screen.
Remaining Alert 1.0 to 999.5 m (5.0
m
*
)
(3.3 to 3279.2 ft
[16.4 ft
*
])
Sets a value at which point a warning message is displayed to inform
you that the remaining amount of media is too low. You can set in
increments of 0.1 m (0.1 ft).
Print Length Management
SC-F6400 Series/SC-F6400H Series User's Guide
Control Panel Menu
80
Item Parameter Explanation
Auto Reset
Off
*
Select Off (do not automatically reset the value for print length) or
After Last Page (reset when starting to print the next job).
When Off is selected, the value does not reset until you perform
Manual Reset. However, once the value reaches 9999, it automatically
resets and returns to 0.
When After Last Page is selected, the value returns to 0 when printing
starts for the next job so you can check the print length per job. You can
also check how far along the print job is while printing.
After Last Page
Manual Reset When a reset is performed, the value for print length returns to 0.
Media Management items
When you select the Media Type when loading media, or download an EMX file using the supplied Epson Edge
Print or Epson Edge Dashboard and register the media setting values to the printer, the media setting values are
already set to match the media being used and therefore do not need to be changed. When using special media or
when a problem such as head striking or banding is detected in printing results, change the default.
The default settings for each of the following items differ depending on the content set in Media Type.
Item Parameter Explanation
Change Name Assign a name of up to 20 characters to the Media Settings being saved.
Using distinctive names makes it easier to select banks for use.
Media Type
Thin 50g/m
2
Select the Media Type according to the loaded media using media
thickness (weight) as a guideline.
The guidelines for the paper weight (g/m
2
) of each Media Type are as
follows. The paper weights of each Media Type shown on the screen are
typical values.
Thinnest: 60 or under
Med-Thick: 61 to 89
Thick: 90 or more
The printer stores the optimum media settings according to the Media
Type. When the Media Type is changed, each setting for media
registered to the current media setting number changes to the value for
the Media Type after changing.
U “Media Settings List for Each Media Type” on page 101
Med-Thick 70g/m
2*
Thick 120g/m
2
Advanced Settings
SC-F6400 Series/SC-F6400H Series User's Guide
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81
Item Parameter Explanation
Drying Time
Drying Time per Pass 0.0 to 10.0 Secs Specify how long the printer stops feeding media to allow the ink to dry
after printing one pass. You can select a value between 0.0 and 10.0
seconds. The time needed for the ink to dry varies with ink density and
the media used. If the ink blurs on the paper, set a longer time for
drying the ink. The longer the drying time, the more time required for
printing.
Drying Time per Page 0.0 to 60.0 minutes Specify how long the printer stops feeding media to allow the ink to dry
after printing each page. You can select a value between 0.0 and 60
minutes. The time needed for the ink to dry varies with ink density and
the media used. If the ink blurs on the paper, set a longer time for
drying the ink. The longer the drying time, the more time required for
printing.
Platen Gap 1.6 Set the Platen Gap (the distance between the print head and the
media).
In most situations, use the values set for each media type as they are. If
the print results are scratched or smudged, they may be improved by
setting a larger value. However, choosing a larger gap than required
may result in ink stains inside the printer, reduced print quality, or
shorter product life.
2.0
2.5
Feeding Tension Lv1 to Lv5 In most situations, use the values set for each Media Type as they are.
Increase tension if creases appear in the media during printing. The
higher the value, the greater the tension.
Paper Suction Lv0 to Lv6 Set the strength of the suction by the platen on the media. The higher
the value, the greater the suction.
In most situations, use the values set for each Media Type as they are. If
the media is wavy on the platen, increase the set value.
If graininess or out-of-focus characteristics are detected in printing
results obtained using thin or soft media or if the media is not fed
normally, reduce the set value.
Skew Reduction On Select whether or not (on/off) the printer performs operations to
correct media skew (media fed skewed) when media is loaded.
Normally, leave this On. Set this to Off if the media shows marks from
the rollers due to skew corrections.
Off
Stick Prevention On Select whether or not (on/off) to perform non-stick operations when
the printer is turned on, when printing begins, and so on.
Normally, leave this Off. Depending on the type of media, such as
ultra-thin media, some may stick more easily to the platen. Starting
operations with media stuck to the platen may cause the media to not
feed correctly and result in a paper jam. Set On if this happens.
Operating time takes longer when On is set.
Off
Rewind Tension
*1
Lv1 to Lv6 We recommend lowering this setting if media wrinkles during printing
or if ink sticks to the back of the media in the take up roll.
We recommend increasing this setting if there is too much slack in the
rewound media. The higher the value, the greater the tension.
SC-F6400 Series/SC-F6400H Series User's Guide
Control Panel Menu
82
Item Parameter Explanation
Reduce Print Streak Off Normally, leave this Off.
If this is set when streaks occur in the print results in the vertical or
diagonal direction, the streaks may become less noticeable.
Light
Medium
Heavy
*1 Displayed when the auto take-up reel unit is installed.
Maintenance Menu
Item Explanation
Print Head Nozzle Check Print a pattern, and then check the status of the nozzles for the print
head. Inspect the pattern visually and perform Head Cleaning if you
detect any missing colors.
See the following for details.
U “Print Head Nozzle Check” on page 65
Head Cleaning
Auto Cleaning Execute Head Cleaning. Perform Auto Cleaning first. If this does not
clear the clogs, perform in the order Cleaning (Light) and then
Cleaning (Heavy).
U “Head Cleaning” on page 66
Cleaning(Light)
Cleaning(Heavy)
Cleaning the Mainte-
nance Parts
Print Head Start cleaning the selected parts. See the following for more
information on cleaning.
U “Print Head Maintenance” on page 63
U “Cleaning the Capping Station and Wiper” on page 57
Capping Station/
Wiper
Replace Waste Ink Bottle If you are replacing the waste ink bottle before the message indicating
that it is time to replace the waste ink bottle appears on the control
panel's screen, do so from this menu.
U “When you want to replace it at any time” on page 62
Replace Auto cutter blade Start replacing the auto cutter blade. See the following for precautions
on replacing the parts.
U “Replacing the Auto Cutter Blade” on page 64
Supply Status Menu
Displays the amount of wear and the model number for each consumable item.
U “Options and Consumable Products” on page 95
SC-F6400 Series/SC-F6400H Series User's Guide
Control Panel Menu
83
Replacement Part Information Menu
Item Explanation
Air Unit
Contact your dealer or Epson Support for assistance.
Ink Damper Unit
Ink Holder
*1
Ink Holder (Left)
*2
Ink Holder (Right)
*2
Pump Cap Unit
Ink Tube
*1 Only displayed for the SC-F6400 Series.
*2 Only displayed for the SC-F6400H Series.
Printer Status Menu
Item Explanation
Firmware Version Printer Displays the selected information.
If you set the printer name using Epson Edge Dashboard supplied with
this printer, that name is displayed in Printer Name.
Auto Take-up Reel
Unit
*
Printer Name
Fatal Error Log
Operation Report Total Print Area
Total Media Feed
Length
Total Carriage Pass
Auto Take-up Reel Unit
*
* Only when the auto take-up reel unit is installed.
SC-F6400 Series/SC-F6400H Series User's Guide
Control Panel Menu
84
Problem Solver
When a Message is Displayed
If one of the following messages is displayed, read and follow the instructions below.
Messages What to do
The media is not attached to the
roll core on the auto take-up reel
unit.
Attach the media.
Media has not been wound correctly on the auto take-up reel unit. Flip the Auto switch
on the auto take-up reel unit to Off, and then perform the following operations.
When the leading edge of the media has come off the take-up roll core
1. Use adhesive tape to securely stick the leading edge of the media to the take-up roll
core. The procedure varies depending on the take-up direction.
U “Loading into the Auto Take-up Reel Unit” on page 39
2. Flip the Auto switch on the auto take-up reel unit to Backward/Forward depending
on the take-up direction, and then press the OK button.
When an error is displayed during media take-up and printing
1. Press the button on the control panel to feed the media, and then use scissors
or a commercially available cutter to cut the media after the final print out.
2. Remove the media from the take-up reel unit.
U “Removing the Take-up Roll” on page 43
3. Place a new take-up paper core and use adhesive tape to securely stick the leading
edge of the media to the core.
U “Loading into the Auto Take-up Reel Unit” on page 39
4. Flip the Auto switch on the auto take-up reel unit to Backward/Forward depending
on the take-up direction, and then press the OK button.
The Auto Take-up Reel Unit
cannot be recognized.
Turn off the power and check
whether the Auto Take-up Reel
Unit is connected correctly.
After reconnecting the cable of the auto take-up reel unit to the printer, turn the
printer off and then on again.
U Setup Guide (booklet)
The Auto Take-up Reel Unit
cannot be recognized.
Is the Auto Take-up Reel Unit
attached?
The auto take-up reel unit is not connected. After reconnecting the cable of the auto
take-up reel unit to the printer, select Ye s , and then turn the printer off and then on
again.
U Setup Guide (booklet)
To continue printing without using the auto take-up reel unit, select No.
An unsupported media size has
been loaded.
The loaded media width is not supported. Press Next, and then remove the media.
Media for use in the printer must be at least 254 mm (10 in.) wide. Use media that is at
least 254 mm (10 in.) wide.
Should this message be displayed with media of a width that can be used in the
printer, you may be able to print if you select Off for Width Detection in the Printer
Setup menu.
U “General Settings Menu” on page 72
SC-F6400 Series/SC-F6400H Series User's Guide
Problem Solver
85
Messages What to do
The combination of the IP
address and the subnet mask is
invalid.
For details, see your
documentation.
Make sure you have entered the correct values for the IP address and the default
gateway.
If you do not know the correct values, contact your network administrator.
Recovery Mode Firmware update failed, and the printer started in recovery mode. Follow the steps
below to update the firmware again.
1. Connect the computer and the printer with a USB cable (updates cannot be
performed over a network connection when the printer is in recovery mode).
2. Download the latest firmware from the Epson website, and then start the update.
When a Maintenance Call/Service Call Occurs
Error messages What to do
Maintenance Request: Replace Parts
Soon
XXXXXXXX
A part used in the printer is nearing the end of its service life.
Contact your dealer or Epson Support and tell them the maintenance request
code.
You cannot clear the maintenance request until the part is replaced. A printer
error occurs if you continue to use the printer.
Maintenance Request: End Of Parts
Service Life
XXXXXXXX
Printer error.
For details, see your documentation.
XXXXXX
Printer errors are displayed in the following situations.
❏ The power cable is not connected securely
❏ An error that cannot be cleared occurs
When a printer error occurs, the printer automatically stops printing. Turn off
the printer, disconnect the power cable from the outlet and from the AC inlet
on the printer, and then reconnect. Turn on the printer again multiple times.
If the same call for service is displayed on the LCD panel, contact your dealer or
Epson Support for assistance. Tell them the call for service code is "XXXXXX".
SC-F6400 Series/SC-F6400H Series User's Guide
Problem Solver
86
Troubleshooting
You Cannot Print (Because the
Printer Does Not Work)
The printer does not turn on.
o
Is the power cable plugged into the
electrical outlet or the printer?
Make sure the power cable is securely plugged into
the printer.
o
Is there a problem with the power outlet?
Make sure your outlet works by connecting the
power cable for another electric product.
The printer is not communicating
with the computer.
o
Is the cable plugged in properly?
Confirm that the interface cable is securely
connected to both the printer port and the
computer. Also, make sure the cable is not broken
nor bent. If you have a spare cable, try connecting
with the spare cable.
o
Does the interface cable specification match
the specifications for the computer?
Make sure the interface cable specifications match
the specifications for the printer and the computer.
U “System Requirements” on page 102
o
When using a USB hub, is it being used
correctly?
In the USB specification, daisy-chains of up to five
USB hubs are possible. However, we recommend
that you connect the printer to the first hub
connected directly to the computer. Depending on
the hub you are using, the operation of the printer
may become unstable. If this should occur, plug the
USB cable directly into your computer's USB port.
o
Is the USB hub recognized correctly?
Make sure the USB hub is recognized correctly on
the computer. If the computer correctly detects the
USB hub, disconnect all USB hubs from the
computer and connect the printer directly to the
computer USB port. Ask the USB hub manufacturer
about USB hub operation.
You c ann ot pr int under the network
environment.
o
Are the network settings correct?
Ask your network administrator for the network
settings.
o
Connect the printer directly to the
computer using a USB cable, and then try to
print.
If you are able to print via USB, there is a problem
with network settings. Ask your system
administrator, or refer to the manual for your
network system. If you cannot print via USB, see the
appropriate section in this User's Guide.
The printer has an error.
o
View the message displayed in the control
panel.
U “Control panel” on page 16
U “When a Message is Displayed” on page 85
The Printer Sounds Like It Is
Printing, but Nothing Prints
The print head moves, but nothing
prints.
o
Confirm the printer operation.
Print a nozzle check pattern. Because a nozzle check
pattern can be printed without connecting to a
computer, you can check the operations and print
status for the printer. U “Print Head Nozzle Check”
on page 65
Check the next section if the nozzle check pattern is
not printed correctly.
SC-F6400 Series/SC-F6400H Series User's Guide
Problem Solver
87
o
Is the message Motor self adjustment
running. displayed on the control panel's
screen?
The printer adjusts the internal motor. Wait for a
while without turning off the printer.
The nozzle check pattern is not
printed correctly.
o
Perform Head Cleaning.
The nozzles may be clogged. Print a nozzle check
pattern again after performing Head Cleaning.
U “Head Cleaning” on page 66
o
Has the printer been left unused for a long
time?
If the printer has not been used for a long time, the
nozzles may have dried up and have been clogged.
Steps to take when the printer has not been used for
a long time U “Notes when not using the printer”
on page 24
SC-F6400 Series/SC-F6400H Series User's Guide
Problem Solver
88
The Prints Are Not What You Expected
When horizontal lines appear or the colors are wrong
Perform the following sequence until the problems in the print results have improved.
1. Perform Head Cleaning
There are three types of Head Cleaning available; Auto Cleaning, Cleaning (Light), and Cleaning (Heavy).
Perform Auto Cleaning first. If this does not clear the clogs, perform in the order Cleaning (Light) and then Cleaning
(Heavy).
U “Print Head Nozzle Check” on page 65
If print results do not improve even after performing Head Cleaning three times
2. Clean the capping station and wiper
Clean using the maintenance kit supplied. See the following before cleaning.
U “What You’ll Need” on page 55
U “Precautions Regarding Maintenance” on page 55
Cleaning procedure U “Cleaning the Capping Station and Wiper” on page 57
You can check the cleaning procedure in a video on YouTube.
U Epson Video Manuals
If the print quality still does not improve, contact your dealer or Epson Support.
If ink drops occur
Perform the following sequence until the problems in the print results have improved.
SC-F6400 Series/SC-F6400H Series User's Guide
Problem Solver
89
1. Perform Head Cleaning
There are three types of Head Cleaning available; Auto Cleaning, Cleaning (Light), and Cleaning (Heavy).
Perform Auto Cleaning first. If this does not clear the clogs, perform in the order Cleaning (Light) and then Cleaning
(Heavy).
U “Print Head Nozzle Check” on page 65
If print results do not improve even after performing Head Cleaning three times
2. Clean the print head
Clean using the head maintenance kit supplied. See the following before cleaning.
U “What You’ll Need” on page 55
U “Precautions Regarding Maintenance” on page 55
Cleaning procedure U “Print Head Maintenance” on page 63
You can check the cleaning procedure in a video on YouTube.
U Epson Video Manuals
If the print quality still does not improve, contact your dealer or Epson Support.
SC-F6400 Series/SC-F6400H Series User's Guide
Problem Solver
90
Print quality is poor, uneven, too
light, or too dark.
o
Are the print head nozzles clogged?
If the print head nozzles are clogged, specific
nozzles do not fire ink and the print quality declines.
Print a nozzle check pattern.
U “Print Head Nozzle Check” on page 65
o
Have you performed Print Head Alignment?
With bidirectional printing, the print head prints
while moving left and right. If the print head is
misaligned, ruled lines may be misaligned
accordingly. If vertical ruled lines are misaligned
with bidirectional printing, perform Print Head
Alignment.
U “Print Head Alignment” on page 45
o
Are you using a genuine Epson ink supply
unit?
This printer is developed for use with Epson ink
supply unit. Using any other type of ink supply unit
may result in reduced print quality.
We recommend using only the genuine ink supply
units specified in this manual.
o
Are you using an old ink supply unit?
The print quality declines when an old ink supply
unit is used. Use a new ink supply unit. Use all the
ink in the ink supply unit before the recommended
date printed on ink supply unit.
o
Are media settings correct?
Confirm that the media settings in the software RIP
or on the printer match the media actually in use.
o
Have you compared the printing result with
the image on the display monitor?
Since monitors and printers produce colors
differently, printed colors will not always match
on-screen colors perfectly.
o
Did you open the printer cover while
printing?
If the printer cover is opened while printing, the
print head stops suddenly causing unevenness in
the color. Do not open the printer cover while
printing.
o
Shake the ink supply units.
The ink may have sedimented (components settling
to the bottom of the liquid). Remove the ink supply
units and shake them.
U “Shaking the Ink Supply Units Periodically” on
page 59
The print is not positioned properly
on the paper.
o
Have you specified the print area?
Check the print area in the settings of the
application and the printer.
o
Is the media skewed?
If Off is selected for Detect Paper Skew in the
General Settings menu, printing will continue when
the media is skewed and data will appear outside
the print area. Set Detect Paper Skew to On in the
General Settings menu.
U “General Settings Menu” on page 72
o
Is the media wide enough for the print
data?
Although under normal circumstances printing
stops if the print image is wider than the media, the
printer may print beyond the edges of the media
when Off is set for Width Detection in the General
Settings menu. Ink used outside the edges of the
media will stain the inside of the printer.
Changed settings are reflected when the media is
reloaded.
U “General Settings Menu” on page 72
SC-F6400 Series/SC-F6400H Series User's Guide
Problem Solver
91
Vertical ruled lines are misaligned.
o
Is the print head misaligned? (in
bidirectional printing)
With bidirectional printing, the print head prints
while moving left and right. If the print head is
misaligned, ruled lines may be misaligned
accordingly. If vertical ruled lines are misaligned
with bidirectional printing, perform Print Head
Alignment.
U “Print Head Alignment” on page 45
The printed surface is scuffed or
soiled.
o
Is the media too thick or too thin?
Check the media specifications to determine
whether it can be used with the printer. If you are
using a software RIP, contact the manufacturer for
information on the settings and media that can be
used.
o
Is the media wrinkled or creased?
Do not use old media or media with creases in it.
Use new media.
o
Is the print head striking the printed
surface?
If the printable side of the media is rubbed while
printing, increase the gap using Platen Gap from
the Media Settings menu.
U “Media Settings Menu” on page 79
o
Is the print head scuffing the edge of the
media?
Widen the setting for the Top Margin in the Printer
Setup menu.
U “General Settings Menu” on page 72
o
Is the bottom edge of the media getting
scratched?
Depending on the content of the print data, the
bottom edge of the printable surface may be
rubbed leaving scratches. In this situation, increase
the Drying Time per Page in the Media Settings
menu, increase the Margin Between Pages in the
Printer Setup menu, or add a bottom margin to the
print data in the RIP.
U “Media Settings Menu” on page 79
U “General Settings Menu” on page 72
U “Printable area” on page 49
o
Does the interior of the printer need
cleaning?
The rollers may need cleaning. Clean the rollers by
feeding and ejecting paper.
U “The printable surface is still dirty even after
cleaning the platen” on page 59
The reverse side of the printed
media is soiled.
o
Choose On for Width Detection in the menu.
Although under normal circumstances printing
stops if the print image is wider than the media, the
printer may print beyond the edges of the media
when Off is set for Width Detection in the General
Settings menu. Ink used outside the edges of the
media will stain the inside of the printer.
Changed settings are reflected when the media is
reloaded.
U “General Settings Menu” on page 72
o
Is ink dry on the printed surface?
Depending on the printing density and media type,
the ink may take a while to dry. Do not stack the
media until the printed surface is dry.
SC-F6400 Series/SC-F6400H Series User's Guide
Problem Solver
92
Feeding or Ejecting Problems
Unable to feed or eject paper.
o
Is the media loaded in the correct position?
See the following for the correct media loading
positions.
U “Loading Media” on page 37
If the media is loaded correctly, check the condition
of the media that you are using.
o
Is media curled, folded, curved, creased, or
wavy?
Cut and remove the curled, folded, curved, creased,
or wavy part.
U “Cutting Media” on page 43
U “Make settings for Loaded Media” on page 37
o
Is media loaded just before printing?
The rollers may crease media left in the printer, or
the media may also become wavy or curled.
o
Is the media too thick or too thin?
❏ Check the media specifications to determine
whether it can be used in the printer.
U “Supported Media” on page 99
❏ For information on how to configure print
settings using the software RIP, contact the RIP
manufacturer.
o
Is Paper Suction set too high?
If you continue to have problems with media
ejection, try lowering the Paper Suction (the
amount of suction used to keep the media on the
paper feed path). U “Media Settings Menu” on
page 79
Media jams
Check the error displayed on the control panel screen,
and then follow the on-screen instructions to remove
the media.
After removing the media, press Cancel Print on the
following screen to remove the print job. Press to
restart printing from the beginning.
Press Finish, and then reload the media to print the
rest of the print data.
Others
The control panel display keeps
turning off.
o
Is the printer in sleep mode?
When no operations are performed on the printer
for the time set in Sleep Timer in the setup menu,
the printer enters sleep mode. You can change the
time before entering sleep mode in the General
Settings menu.
U “General Settings Menu” on page 72
SC-F6400 Series/SC-F6400H Series User's Guide
Problem Solver
93
Color ink runs out quickly even when
printing black data.
o
Color ink is consumed during the Head
Cleaning process.
Performing Head Cleaning consumes ink from all
colors.
The media is not cut cleanly
o
Replace the cutter.
Replace the cutter if the media is not cut cleanly or if
the edges of the cut sections are fluffy.
U “Replacing the Auto Cutter Blade” on page 64
A light is visible inside the printer.
o
This is not a failure.
The red light is a light inside the printer.
The administrator password has
been forgotten.
o
Contact your dealer or Epson Support.
Head Cleaning starts when the
printer is turned on
o
When turned on after an extended period of disuse,
the printer may automatically perform Head
Cleaning to ensure print quality.
Head Cleaning will end after about 5 to 7 minutes.
SC-F6400 Series/SC-F6400H Series User's Guide
Problem Solver
94
Appendix
For the latest information, see the Epson Web site. (as of September, 2022)
Options and Consumable Products
Ink Supply Units
SC-F6400 Series
Printer model Product name Part number
SC-F6400
SC-F6460
Ink Supply Unit High Density Black T53L9
Cyan T53L2
Magenta T53L3
Yellow T53L4
Starter Ink set T53LM
SC-F6430 Ink Supply Unit High Density Black T53Q9
Cyan T53Q2
Magenta T53Q3
Yellow T53Q4
Starter Ink set T53QM
SC-F6440 Ink Supply Unit High Density Black T53P9
Cyan T53P2
Magenta T53P3
Yellow T53P4
Starter Ink set T53PM
SC-F6470 Ink Supply Unit High Density Black T53K9
Cyan T53K2
Magenta T53K3
Yellow T53K4
Starter Ink set T53KM
SC-F6400 Series/SC-F6400H Series User's Guide
Appendix
95
SC-F6400H Series
Printer model Product name Part number
SC-F6400H
SC-F6460H
Ink Supply Unit High Density Black T53L9
Cyan T53L2
Magenta T53L3
Yellow T53L4
Light Cyan T53L5
Light Magenta T53L6
Orange T53LA
Violet T53LD
Fluorescent yellow T53L7
Fluorescent pink T53L8
Starter Ink set T53LM
SC-F6430H Ink Supply Unit High Density Black T53Q9
Cyan T53Q2
Magenta T53Q3
Yellow T53Q4
Light Cyan T53Q5
Light Magenta T53Q6
Orange T53QA
Violet T53QD
Fluorescent yellow T53Q7
Fluorescent pink T53Q8
Starter Ink set T53QM
SC-F6400 Series/SC-F6400H Series User's Guide
Appendix
96
Printer model Product name Part number
SC-F6440H Ink Supply Unit High Density Black T53P9
Cyan T53P2
Magenta T53P3
Yellow T53P4
Light Cyan T53P5
Light Magenta T53P6
Orange T53PA
Violet T53PD
Fluorescent yellow T53P7
Fluorescent pink T53P8
Starter Ink set T53PM
SC-F6470H Ink Supply Unit High Density Black T53K9
Cyan T53K2
Magenta T53K3
Yellow T53K4
Light Cyan T53K5
Light Magenta T53K6
Orange T53KA
Violet T53KD
Fluorescent yellow T53K7
Fluorescent pink T53K8
Starter Ink set T53KM
Epson recommends the use of genuine Epson Ink Supply Unit. Epson cannot guarantee the quality or reliability of
nongenuine ink. The use of non-genuine ink may cause damage that is not covered by Epson’s warranties, and
under certain circumstances, may cause erratic printer behavior. Information about non-genuine ink levels may
not be displayed, and use of non-genuine ink is recorded for possible use in service support.
Others
Product name Product
number
Explanation
Auto Take-up Reel Unit C12C934671/
C12C935611
This allows you to automatically roll up the printed media while
printing.
Roll Adapter C12C934701 This is the same as the roll adapter supplied with the printer.
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97
Product name Product
number
Explanation
Waste Ink Bottle T7240 This is the same as the Waste Ink Bottle supplied with the printer.
Head Maintenance Kit C13S400145 Use this to clean the print head.
Maintenance Kit C13S210063 This is the same as the maintenance kit supplied with the printer.
Auto Cutter Spare Blade S902006 This is a replacement cutter.
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Supported Media
The following media can be used with the printer.
Print quality is greatly affected by the type and quality
of media used. Choose a media suited to the task at
hand. For information on use, refer to the
documentation supplied with the media or contact the
manufacturer. Before buying media in large quantities,
try printing on a smaller sample and check the results.
c
Important:
Do not use media that is wrinkled, scuffed, torn,
or dirty.
Roll media
Roll core size 2 or 3 inch
Roll outer
diameter
150 mm (5.9 in.) or less
Media Width
*
254 mm (10 inches) to 1118 mm (44
inches)
Media
thickness
0.08 to 0.5 mm (0.003 to 0.02 in.)
* 432 mm (17 inches) to 1118 mm (44 inches) when the auto
take-up reel unit is installed.
Moving and Transporting
the Printer
This section describes how to move and transport the
product.
Moving the Printer
This section assumes that the product is being moved
to another location on the same floor without
traversing stairs, ramps, or lifts. See below for
information on moving the printer between floors, to
another building, or between non-level floors.
U “Transport” on page 100
Caution:
Do not tilt the product more than 10 degrees
forward or back while moving it. Failure to
observe this precaution could result in the printer
falling over, causing accidents.
Getting Ready
Make the following preparations in advance before
moving the printer.
❏ Turn off the printer and remove all cables.
❏ If the printer has a waste ink bottle, install a new
waste ink bottle to prevent ink from dripping.
❏ Remove the media.
❏ Remove any optional components if they are
installed.
❏ Unlock the stand.
Post-Move Setup
After moving, make the following settings to get ready
for printing.
❏ Check that the location is appropriate for
installation, and set up the printer.
North American and Latin American users:
Contact your dealer for product installation
information. Damage to the product from
unauthorized installation will not be covered by
your Epson warranty.
Other regions: U Setup Guide (booklet)
❏ Plug in the power cables and turn the printer on.
North American and Latin American users:
Contact your dealer for product installation
information. Damage to the product from
unauthorized installation will not be covered by
your Epson warranty.
Other regions: U Setup Guide (booklet)
❏ Perform a nozzle check to check for clogged
nozzles.
U “Print Head Nozzle Check” on page 65
❏ Perform Print Head Alignment and check the
print quality.
U “Print Head Alignment” on page 45
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Transport
Before transporting the printer, contact your dealer or
Epson Support.
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100
Media Settings List for Each Media Type
The following table shows the media settings registered when a Media Type is selected.
Item
Media Type
Thin Med-Thick Thick
Drying Time per Pass 0.0sec 0.0sec 0.0sec
Drying Time per Page 0.0min 0.0min 0.0min
Platen Gap 2.0 2.0 2.0
Paper Suction Lv5 Lv5 Lv5
Feeding Tension Lv5 Lv1 Lv1
Rewind Tension
*
Lv2 Lv2 Lv2
Skew Reduction On On On
Stick Prevention Off Off Off
Reduce Print Streak Off Off Off
* Only enabled when the auto take-up reel unit is installed.
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System Requirements
Each software can be used in the following environments. (As of September, 2022)
The supported operating systems vary by region and may change.
For the latest information, see the Epson Web site.
Epson Edge Dashboard
c
Important:
Make sure the computer on which the Epson Edge Dashboard is installed meets the following requirements.
If these requirements are not met, the software cannot monitor the printer correctly.
❏ Disable your computer's hibernate function.
❏ Disable the sleep function so that the computer does not enter sleep status.
Windows
Operating systems Windows 7 SP1 / Windows 7 x64 SP1
Windows 8 / Windows 8 x64
Windows 8.1 / Windows 8.1 x64
Windows 10 / Windows 10 x64
Windows 11
CPU Intel Core2Duo 2.5 GHz or more
Free memory 1 GB or more
Hard disk
(free space during installation)
2 GB or more
Display resolution 1280 x 1024 or better
Communication interface High Speed USB
Ethernet 1000Base-T
Browser Internet Explorer 11
Microsoft Edge
Mac
Operating systems Mac OS X 10.7 Lion or later
CPU Intel Core2Duo 2.5 GHz or more
Free memory 1 GB or more
Hard disk
(free space during installation)
2 GB or more
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Display resolution 1280 x 1024 or better
Communication interface High Speed USB
Ethernet 1000Base-T
Browser Safari 6 or later
Epson Edge Print
Operating systems Windows 7 SP1 x64
Windows 8 x64
Windows 8.1 x64
Windows 10 x64
Windows 11
CPU Intel
®
Core
™
i3 3.0 GHz or faster (released after April 2014)
Free memory 8 GB or more
Hard disk
(free space during installation)
50 GB or more
Display resolution 1280 x 1024 or better
Communication interface High Speed USB
Ethernet 100Base-TX/1000Base-T
The computer on which this software is installed is expected to be able to simultaneously use other applications,
such as Adobe Illustrator. Therefore, we recommend using a computer with the highest specifications available.
In addition, the data that this software handles is normally several GB, and could reach several tens of GB for long
high-quality print jobs.
Because of this, we recommend a computer that has a hard disk with sufficient surplus available memory capacity.
Web Config
The following browsers are supported. Make sure you are using the latest version of the browser.
Internet Explorer 11, Microsoft Edge, Firefox, Chrome, Safari
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Specifications Table
Printer Specifications
Printing method On-demand ink jet
Nozzle configura-
tion
SC-F6400 Series:
400 nozzles x 2 rows x 4 colors
(High Density Black, Cyan,
Magenta, Yellow)
SC-F6400H Series:
400 nozzles x 1 row x 6 colors
(High Density Black, Cyan,
Magenta, Yellow, Light Cyan/
Fluorescent pink/Violet, Light
Magenta/Fluorescent yellow/
Orange)
Resolution (maxi-
mum)
600x1200dpi
Control code ESC/P raster (undisclosed
command)
Media feed meth-
od
Friction feed
Built-in memory 1GB
Interface SuperSpeed USB
100Base-TX/1000Base-T
*1
Rated voltage AC100 - 240V
Rated frequency 50/60Hz
Rated current 3.4 - 1.6A
Power consumption
In use Approx. 80 W
Sleep mode Approx. 19 W
Power off Approx. 0.3 W
Temperature and humidity (without condensation)
Printer Specifications
In use 10 to 35 ˚C (50 to 95 ˚F), 20 to 80%
Recommended: 15 to 25 ˚C (59 to
77 ˚F), 40 to 60%
In storage
(Before
unpacking)
-20 to 60 ˚C (-4 to 140 ˚F), 5 to 85%
(Within 120 hours at 60 ˚C (140 ˚F),
within a month at 40 ˚C (104 ˚F)
In storage
(Before charging
ink)
-20 to 40 ˚C (-4 to 104 ˚F), 5 to 85%
(Within a month at 40 ˚C (104 ˚F)
In storage
(After charging
ink)
5 to 35 ˚C (41 to 95 ˚F), 5 to 85%
Temperature and humidity range
Gray area: Printing
Cross-hatch lines: Recommended
Dimension
Storage
dimensions
Printer:
(W) 1608 x (D) 745 x (H) 1128 mm
(W) 63.3 x (D) 29.3 x (H) 44.4 in.
When auto take-up reel unit
installed:
(W) 1608 x (D) 916 x (H) 1128 mm
(W) 63.3 x (D) 36.0 x (H) 44.4 in.
Maximum
dimensions
Printer:
(W) 1608 x (D) 745 x (H) 1206mm
(W) 63.3 x (D) 29.3 x (H) 47.5 in.
When auto take-up reel unit
installed:
(W) 1608 x (D) 916 x (H) 1206mm
(W) 63.3 x (D) 36.0 x (H) 47.5 in.
Weight
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104
Printer Specifications
SC-F6400 Series
120 kg
*2
265lb
*2
SC-F6400H
Series
140kg
*3
309lb
*3
*1 Use a shielded twisted pair cable (category 5e or
higher).
*2 Not including ink supply units or the auto
take-up reel unit.
*3 Not including ink supply units. Including auto
take-up reel unit.
Auto Take-up Reel Unit Specifications
*
Media Width 432mm (17inches) to 1118 mm (44
inches)
Media Outer
Diameter
3 inch core: within 150 mm (5.9 in.)
Gross Weight Approx. 13 kg (29 lb.)
Temperature and
Humidity
(without
condensation)
Recommended: 15 to 25 ˚C (59 to
77 ˚F), 40 to 60 %
In use: 10 to 35 ˚C (50 to 95 ˚F), 20
to 80 %
Rated voltage AC100 - 240V
Rated frequency 50/60Hz
Rated current 1.0 - 0.5A
Power
consumption
Printing: Approx. 5.4 W
Sleep mode: Approx. 2.8 W
Power off: Approx. 0.45 W
This is optional for the SC-F6400/SC-F6430/SC-F6440/
SC-F6460.
Ink Specifications
Type Dedicated ink supply unit
Sublimation dye
ink
SC-F6400 Series:
High Density Black, Cyan,
Magenta, Yellow
SC-F6400H Series:
High Density Black, Cyan,
Magenta, Yellow, Light Cyan, Light
Magenta, Fluorescent pink,
Fluorescent yellow, Violet, Orange
Use by date Date printed on the ink supply
unit (stored at normal
temperatures)
Print quality
guarantee expiry
One year (after installing in the
printer)
Storage
temperature
5 to 35 ˚C (41 to 95 ˚F)
Dimensions
(approx.)
180 (W) x 410 (D) x 30 (H) mm
(7.08 [W] x 16.2 [D] x 1.18 [H] in.)
Capacity 1600ml
Note:
For stable color printing, maintain a constant room
temperature of 15 to 25 ˚C (59 to 77 ˚F).
c
Important:
Use the printer at an altitude of 2000 m (6562 ft.)
or less.
War n ing :
This is a class A product. In a domestic
environment this product may cause radio
interference in which case the user may be
required to take adequate measures.
Information of EU declaration of conformity
The full text of the EU declaration of conformity of
this equipment is available at the following internet
address.
https://www.epson.eu/conformity
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