Operation guide
Quick Start Guide
Power on
Step 1 Make sure the key switch is turned to ON.
Step 2 Move the robot to the startup location.
Step 3 Press and hold the power switch for 1 second.
The light strip flashes, and the screen displays boot logo, animation, and Android desktop in turn,
indicating that the robot is powered on.
Note
The system will automatically start Pudu App by default after powering on. If not, tap the Pudu App
icon on the system desktop to start it.
Step 4 The robot is powered on, let's try it out!
Power Off
Step 1 Press and hold the power switch for 3 seconds.
The screen will pop up the Power Off and Restart options.
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Step 2 Tap Power Off.
The light strip and screen will go off, indicating that the robot is powered off.
Task Scenarios
Product Features
The robot comes with various modes, including Delivery Mode, Non-food Delivery Mode, Cruise
Mode, Guiding Mode, Birthday Mode, and Interactive Mode to cater to the needs of different
scenarios.
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Mode Description
Food Delivery
The robot delivers food to multiple tables at the same time. After the dishes
ordered by different customers are placed on the trays and the table numbers are
entered, the robot automatically plans the best routes for delivery. After that, the
robot automatically returns to the pick-up position.
Delivery mode
The user may select this mode to deliver items in non-dining scenarios. Its
operation is generally the same as that of Delivery Mode, with differences in
interaction voice and interface prompts.
Cruise mode
The robot can cruise along a predetermined route with self-service desserts,
snacks, drinks, brochures, or napkins. The user may also set up stay locations
along the cruise route. The robot can invite customers to take free samples or try
out the food via voice broadcast when cruising.
Birthday mode
The robot delivers birthday cakes or gifts to customers, accompanied by
customized background music.
Guiding mode
The robot leads customers to their tables. Then, it automatically returns to the
greeting location.
Interactive mode
After the robot delivers to the destination, the customer can tap its screen for a
lucky draw.
Return The robot directly returns to the pickup location or the departure location.
Auto charging
The robot directly returns to the charging pile for charging.
This function is only available if the user has purchased a charging pile and set up
its location during mapping.
Settings
The user can connect the robot to the Internet and Bluetooth devices, set the
number of trays, turn on delivery lights, laser projector, etc.
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Food Delivery
Step 1 Tap Food Delivery on the main interface.
The Food Delivery mode interface is shown below.
Shortcut buttons on the Food Delivery mode interface are explained below.
Buttons Description
View the previous task.
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Buttons Description
Allows you to set the arrival voice, the music during delivery, etc.
See the table below for details.
Allows the smart search of table numbers. Tap the icon to quickly
search for table numbers when there are too many tables.
Buttons Description
Allows you to open/close the cabin door.
This function is only available on SWFD11.
If the cabin door is open, the icon changes to
Allows you to set the Smooth Mode.
The icon will be displayed after Smooth Mode is enabled in the Food
Delivery Settings interface.
There are three states for Smooth Mode:
• : Disabled. Tap the icon to enable Smooth Mode once, and it will
be
disabled by default after the task is completed; tap and hold for 1
second to enable Smooth Mode permanently.
• : Enabled once. Tap the icon to disable Smooth Mode; tap and hold
for 1 second to enable Smooth Mode permanently.
• : Enabled permanently Tap the icon to disable Smooth Mode.
When Smooth Mode is enabled, the robot will move at 0.4 m/s(1.31
ft/s) during food delivery. After the task is completed, the robot will
return at the currently set return speed.
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The Delivery Settings interface and descriptions of the settings are shown below.
Food Delivery
Settings
Description
Show emoticons
during task
Choose whether to enable Food delivery animation.
If enabled, the robot will show emoticons rather than the table number during
delivery.
Arrival voice
Choose whether to enable Arrival voice of delivery and set the custom voice
and the playback interval.
If enabled, tap to add custom voices. If a
custom voice is selected, it will be played upon delivery arrival rather than the
system default voice. A random voice will be played if more than one voice is
selected.
Requirements for custom voices:
• Up to 20 custom voices can be entered.
• Up to 50 characters or 25 Chinese characters for each custom voice.
Special characters are not supported.
• If you wish to remove a custom voice, tap and hold to delete it.
Play music during
task
Choose whether to enable Play music during delivery.
If enabled, tap to add music from the music
library (up to 20 pieces of music). If you wish to remove a piece of music, tap
and hold to delete it.If no music is available in the music library, you may scan
the QR code in the Settings > Music interface to import music.
If a piece of music is added and selected, it will be played during delivery.
Only one piece of music can be selected at a time.
Auto-open of
compartment door
when waiting
Choose whether to enable Auto-open of compartment door when waiting.
If enabled, the compartment door will open automatically after the robot
completes its delivery task and returns to the pickup location.
The user can determine whether to enable this function according to the speed
of meal preparation and the actual scenario.
This function is only available on SWFD11.
Smooth Mode
Choose whether to enable Smooth Mode
If enabled, the Smooth Mode icon will be displayed on the Food Delivery mode
interface. The Smooth Mode can be set up on the Food Delivery mode
interface.
Single-layer multi-
table delivery
Choose whether to enable Single-layer multi-table delivery.
If enabled, multiple table numbers can be set for a single tray. Up to 10 table
numbers can be set for a single tray.
If you wish to delete a table number, tap the tray with the table number. A
table number management interface will pop up where you can delete the table
number.
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Food Delivery
Settings
Description
Delivery parameter
settings
Allows you to set delivery parameters.
• Automatic pick up time: If Done is not tapped within the set time after the
robot arrives at the desired table, the robot automatically completes the
current task and continues to perform the next one.
Value range: 1 to 600 seconds. Default: 30 seconds
• Auto resume time of pause: The pause time during delivery, that is, if the
robot does not perform any operation during the pause time, it will
automatically resume the current task.
Value range: 5 to 600 seconds. Default: 20 seconds
Delivery order
Allows you to select the delivery order for the robot.
• Distance-priority delivery: The robot plans the optimal path and performs
delivery tasks from near to far based on the distance on the map.
• Sequential delivery: The robot performs delivery tasks from up to down in
the order of tray number.
Delivery speed
Allows you to set the moving speed of the robot during delivery.
If Smooth Mode is enabled, the set speed will not take effect, and the robot
will deliver at 0.4 m/s(1.31 ft/s).
Speed range: 0.5 m/s, 0.6 m/s, 0.7 m/s, 0.8 m/s, 0.9 m/s (1.64 ft/s, 1.97 ft/s,
2.30 ft/s, 2.62 ft/s, 2.95 ft/s)
Return speed
Allows you to set the speed of the robot during return.
Speed range: 0.5 m/s, 0.6 m/s, 0.7 m/s, 0.8 m/s, 0.9 m/s (1.64 ft/s, 1.97 ft/s,
2.30 ft/s, 2.62 ft/s, 2.95 ft/s)
Pickup location
selection
Allow you to select the pickup location.
When creating a new map, the user can set different pickup locations
according to the actual scenario, which can be manually selected on the Food
Delivery Settings interface.
This function is applicable to scenarios with multiple pickup locations.
Step 2 (Optional) Tap to open the compartment door.
Note
This function is for SWFD11 only.You may skip this step if the compartment door is already open or
original trays are not used.
Step 3 Put the dishes on the corresponding tray.
Step 4 Tap the tray on the screen and select the desired table number.
The desired table number will be displayed on the corresponding tray.
If Single-layer multi-table is enabled on the Food Delivery Settings interface, the user can put
multiple dishes for different tables on a single tray.
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Step 5 After entering the table numbers, tap Start.
The robot arrives at the specified table along the predetermined path.
For an SWFD11 robot using original trays in the compartment, the compartment door will be closed
automatically after tapping Start.
Step 6 After arriving at the desired table, the robot issues a voice prompt. The waiter then takes the
dishes following the screen display and voice prompts.
takes the dishes following the screen display and voice prompts.
For an SWFD11 robot using original trays in the compartment, the compartment door will be opened
automatically.
Step 7 After taking the dishes, tap Done and the robot will perform its next task.
For an SWFD11 robot using original trays in the compartment, the compartment door will be closed
automatically before the robot starts the next task.
If Automatic pick up time is enabled on the Food Delivery Settings interface, the robot
automatically completes the task and performs the next task if Done is not tapped within the
set time after the food arrives at the destination.
To make any modifications during food delivery (e.g., modify task, pick up in advance, cancel
all, or return), tap the screen to pause the robot before any operation. If no operation is
performed within the pause time (Auto resume time of pause), the robot will proceed with its
current task. Pause time (Auto resume time of pause) can be set on the Food Delivery Settings
interface.
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Buttons Description
Modify task Tap to modify the table number of delivery.
Pick up in advance Tap to pick up the dishes in advance and proceed with the next task.
Cancel all Tap to cancel all food delivery tasks without returning to the pickup location.
Return Tap to return to the pickup location.
Delivery mode
In Delivery Mode, the robot delivers items to the designated locations.
Step 1 Tap Delivery on the main interface.
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The Delivery mode interface is shown below.
Buttons Description
View the previous task.
Allows you to set the arrival voice, the music during delivery, etc.
See the table below for details.
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Buttons Description
Smart search for destinations. Tap the icon to quickly search for
destinations when there are too many destinations.
Allows you to open/close the cabin door.
This function is only available on SWFD11.
If the cabin door is open, the icon changes to
Allows you to set the Smooth Mode.
The icon will be displayed after Smooth Mode is enabled in the
Delivery Settings interface.
There are three states for Smooth Mode:
• : Disabled. Tap the icon to enable Smooth Mode once, and
it will be disabled by default after the task is completed; tap and
hold for 1 second to enable Smooth Mode permanently.
• : Enabled once. Tap the icon to disable Smooth Mode; tap and hold
for 1 second to enable Smooth Mode permanently.
• : Enabled permanently Tap the icon to disable Smooth Mode.
When Smooth Mode is enabled, the robot will move at 0.4 m/s (1.31
ft/s) during delivery. After the task is completed, the robot will
return at the currently set return speed.
The Delivery Settings interface and descriptions are shown below.
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Delivery Settings Description
Show emoticons
during task
Choose whether to enable Food delivery animation.
If enabled, the robot will show emoticons rather than the destinations during
delivery.
Arrival voice
Choose whether to enable Arrival voice of delivery and set the custom voice
and the playback interval.
If enabled, tap to add custom voices. If a
custom voice is selected, it will be played upon delivery arrival rather than
the system default voice. A random voice will be played if more than one voice
is selected.
Requirements for custom voices:
• Up to 20 custom voices can be entered.
• Up to 50 characters or 25 Chinese characters for each custom voice.
Special characters are not supported.
• If you wish to remove a custom voice, tap and hold to delete it.
Play music during
task
Choose whether to enable Play music during delivery.
If enabled, tap to add music from the music
library (up to 20 pieces of music). If you wish to remove a piece of music, tap
and hold to delete it.If no music is available in the music library, you may
scan the QR code in the Settings > Music interface to import music.
If a piece of music is added and selected, it will be played during delivery.
Only one piece of music can be selected at a time.
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Delivery Settings Description
Auto-open of
compartment door
when waiting
Choose whether to enable Auto-open of compartment door when waiting.
If enabled, the compartment door will open automatically after the robot
completes its delivery task and returns to the departure location.
The user can determine whether to enable this function according to the
delivery requirements and the actual scenario.
This function is only available on SWFD11.
Smooth Mode
Choose whether to enable Smooth Mode
If enabled, the Smooth Mode icon will be displayed on the Delivery mode
interface. The Smooth Mode can be set up on the Delivery mode interface.
Single-layer multi-
table delivery
Choose whether to enable Single-layer multi-table delivery.
If enabled, multiple destinations can be set for a single tray. Up to 10
destinations can be set for a single tray.
If you wish to delete a destination, tap the tray with the destination. A
destination management interface will pop up where you can delete the
destination.
Delivery Settings Description
Delivery parameter
settings
Allows you to set delivery parameters.
• Automatic pick up time: If Done is not tapped within the set time after the
robot arrives at the destination, the robot automatically completes the current
task and continues to perform the next one.
Value range: 1 to 600 seconds. Default: 30 seconds
• Auto resume time of pause: The pause time during delivery, that is, if the
robot does not perform any operation during the pause time, it will
automatically resume the current task.
Value range: 5 to 600 seconds. Default: 20 seconds
Delivery order
Allows you to select the delivery order for the robot.
• Distance-priority delivery: The robot plans the optimal path and performs
delivery tasks from near to far based on the distance on the map.
• Sequential delivery: The robot performs delivery tasks from up to down in
the order of tray number.
Delivery speed
Allows you to set the moving speed of the robot during delivery.
If Smooth Mode is enabled, the set speed will not take effect, and the robot
will deliver at 0.4 m/s (1.31 ft/s).
Speed range: 0.5–1.2 m/s (1.64–3.94 ft/s)
Return speed
Allows you to set the speed of the robot during return.
Speed range: 0.5–1.2 m/s (1.64–3.94 ft/s)
Departure location
selection
Allows you to select departure locations.
When creating a new map, the user can set different departure locations
according to the actual scenario, which can be manually selected on the
Delivery Settings interface.
This function is applicable to scenarios with multiple departure locations.
Step 2 (Optional) Tap to open the compartment door.
Note
This function is for SWFD11 only.You may skip this step if the compartment door is already open or
original trays are not used.
Step 3 Put the items on the corresponding tray.
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Step 4 Tap the tray on the screen and select the destination.
The destination will be displayed on the corresponding tray.
If Single-layer multi-table is enabled on the Delivery Settings interface, you can put multiple items
for different destinations on a single tray.
Step 5 After entering the destination, tap Start.
The robot arrives at the destination along the predetermined path.
For an SWFD11 robot using original trays in the compartment, the compartment door will be closed
automatically after tapping Start.
Step 6 After arriving at the destination, the robot issues a voice prompt. The waiter then takes the
dishes following the screen display and voice prompts.
For an SWFD11 robot using original trays in the compartment, the compartment door will be opened
automatically.
Step 7 After taking the dishes, tap Done and the robot will perform its next task.
For an SWFD11 robot using original trays in the compartment, the compartment door will be closed
automatically before the robot starts the next task.
If Automatic pick up time is enabled on the Delivery Settings interface, the robot automatically
completes the task and performs the next task if Done is not tapped within the set time after
arriving at the destination.
To make any modifications during delivery (e.g., modify task, pick up in advance, cancel all, or
return), tap the screen to pause the robot before any operation. If no operation is performed
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within the pause time (Auto resume time of pause), the robot will proceed with its current
task. Pause time (Auto resume time of pause) can be set on the Delivery Settings interface.
Buttons Description
Modify task Tap to modify the delivery destination.
Pick up in advance Tap to pick up the items in advance and proceed with the next task.
Cancel all Tap to cancel all delivery tasks without returning to the departure location.
Return Tap to return to the departure location.
Cruise Mode
In Cruise Mode, the robot cruises around a specific large area.
Step 1 Tap Cruise on the main interface.
The Cruise mode interface is shown below. If a cruise route is created during mapping, it will be
displayed on the Cruise mode interface. The cruise route is shown in blue on the map below.
Shortcut buttons on the Cruise mode interface are explained below.
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Buttons Description
Allows you to add custom cruise routes for a fixed-point cruise.
Allows you to set the arrival voice, the music played when cruising,
etc. See the table below for details.
Allows you to set the Smooth Mode.
The icon will be displayed after Smooth Mode is enabled in the
Cruise Mode settings.
There are three states for Smooth Mode:
• : Disabled. Tap the icon to enable Smooth Mode once, and
it will be disabled by default after the task is completed; tap and
hold for 1 second to enable Smooth Mode permanently.
• : Enabled once. Tap the icon to disable Smooth Mode; tap and hold
for 1 second to enable Smooth Mode permanently.
• : Enabled permanently Tap the icon to disable Smooth Mode.
When Smooth Mode is enabled, the robot will move at 0.4 m/s (1.31
ft/s) when cruising.
Follow the steps below to customize cruise routes.
Tap to enter the interface for selecting stay locations during cruise.1.
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Please select at least two stay locations. You can select up to fifty stay locations for cruising. One
stay location can be selected multiple times, but not in a row.
2. Select stay locations on the interface and tap Next.
The interface for customizing cruise routes is shown below.
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3. Rename the cruise route on the cruise route customization interface and tap Save. A custom
cruise route is now generated.
On the interface for customizing cruise routes, you can check the list of stay locations,
change the order of stay locations, or delete the current cruise route.
The Cruise Settings interface and descriptions of the settings are shown below.
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Cruise Settings Description
Play voice during
task
Choose whether to enable Play voice when cruising and set the custom
voice and the playback interval.
If enabled, tap to add custom voices. If a
custom voice is selected, it will be played when cruising rather than the system
default voice. A random voice will be played if more than one voice is selected.
Requirements for custom voices:
• Up to 20 custom voices can be entered.
• Up to 200 characters or 100 Chinese characters for each custom voice.
Special characters are not supported.
• If you wish to remove a custom voice, tap and hold to delete it.
Note: Play voice during task and Play music during task cannot be enabled
at the same time.
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Cruise Settings Description
Arrival voice
Choose whether to enable Arrival voice of cruise and set the custom voice and
the playback interval.
If enabled, tap to add custom voices. If a
custom voice is selected, it will be played upon the arrival at stay locations
when cruising rather than the system default voice. Only one piece of voice can
be selected at a time.
Requirements for custom voices:
• Up to 20 custom voices can be entered.
• Up to 50 characters or 25 Chinese characters for each custom voice.
Special characters are not supported.
• If you wish to remove a custom voice, tap and hold to delete it.
Play music during
task
Choose whether to enable Play music when cruising.
If enabled, tap to add music from the music
library (up to 20 pieces of music). If you wish to remove a piece of music, tap
and hold to delete it.If no music is available in the music library, you may scan
the QR code in the Settings > Music interface to import music.
If a piece of music is added and selected, it will be played when cruising.
Only one piece of music can be selected at a time.
Note: Play voice during task and Play music during task cannot be enabled
at the same time.
Manual control
switch at stay
locations
Choose whether to enable Manual control switch at stay locations.
If enabled, after the robot arrives at stay locations, manual operations are
required before proceeding with its tasks.
This function is only available when cruise routes are customized.
Stay time at stay
locations
Allows you to set Stay time at stay locations. After the robot arrives at a
stay location, it stays at the stay location for the preset time. When the Stay
time at stay locations is up, the robot will proceed with its tasks.
Value range: 5 to 600 seconds. Default: 30 seconds
If Manual control switch at stay locations is enabled, this time will be
invalid.
This function is only available when cruise routes are customized.
Auto-open of
compartment door
at stay locations
Choose whether to enable Auto-open of compartment door at stay locations.
If enabled, the cabin door will open automatically after the robot arrives at a
stay location. The cabin door will close automatically after the task is
completed.
This function is only available on SWFD11.
Smooth Mode
Choose whether to enable Smooth Mode
If enabled, the Smooth Mode icon will be displayed on the Cruise mode
interface. The Smooth Mode can be set up on the Cruise mode interface.
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Cruise Settings Description
Auto resume time
Allows you to set the pause time in Cruise Mode. If the robot does not perform
any operation during the pause time, it will automatically resume the cruise.
Value range: 5 to 600 seconds. Default: 20 seconds
Cruise speed
Allows you to set the moving speed of the robot when cruising.
If Smooth Mode is enabled, the set speed will not take effect, and the robot will
cruise at 0.4 m/s (1.31 ft/s).
Speed range: 0.5–1.2 m/s (1.64–3.94 ft/s)
Step 2 Put desserts, snacks, or other items on the trays.
For an SWFD11 robot taking a non-custom cruise route, only the top tray is available.
Step 3 Select the desired cruise route and tap Start.
If a robot is taking a non-custom cruise route and you need to pick something up during the cruise,
tap the robot's screen to pause the robot before any operation. If no operation is performed within
the pause time (Auto resume time of pause), the robot will proceed with its current task. Pause time
(Auto resume time of pause) can be set on the Cruise Settings interface.
Guiding Mode
In Guiding Mode, the robot acts as a receptionist and guides them to a designated location.
Step 1 Tap Guiding on the main interface.
Shortcut buttons on the Guiding mode interface are explained below.
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Buttons Description
Allows you to set the arrival voice, music, etc. when the robot is
guiding customers. See the table below for details.
Allows the smart search of table numbers. Tap the icon to quickly
search for table numbers when there are too many tables.
The Guiding Settings interface and descriptions of the settings are shown below.
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Guiding Settings Description
Voice upon guided
arrival
Choose whether to enable Voice upon guided arrival and set the custom voice.
If enabled, tap to add custom voices. If a
custom voice is selected, it will be played upon guided arrival rather than the
system default voice. A random voice will be played if more than one voice is
selected.
Requirements for custom voices:
• Up to 20 custom voices can be entered.
Guiding Settings Description
• Up to 50 characters or 25 Chinese characters for each custom voice.
Special characters are not supported.
• If you wish to remove a custom voice, tap and hold to delete it.
Play music when
guiding customers
Choose whether to enable Play music when guiding customers.
If enabled, tap to add music from the music
library (up to 20 pieces of music). If you wish to remove a piece of music, tap
and hold to delete it.If no music is available in the music library, you may scan
the QR code in the Settings > Music interface to import music.
If a piece of music is added and selected, it will be played when guiding
customers. Only one piece of music can be selected at a time.
Show emoticons
when guiding
customers
Choose whether to enable Animation when guiding customers.
If enabled, the robot will show emoticons rather than the table number when
guiding customers.
Guiding location
selection
Allows you to select a guiding location.
While creating a new map, the user can set different guiding locations
according to the actual scenario, which can be manually selected on the Guiding
Settings interface.
This function is applicable to multiple-entrance scenarios.
Delivery speed
Allows you to set the moving speed of the robot when guiding customers.
Speed range: 0.5–1.2 m/s (1.64–3.94 ft/s)
Return speed
Allows you to set the moving speed of the robot when returning to the guiding
location.
Speed range: 0.5–1.2 m/s (1.64–3.94 ft/s)
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Guiding Settings Description
Guiding parameter
settings
Allows you to set Guiding parameters.
• Auto complete time of guiding: If Done is not tapped within the set time after
the guiding is completed, the robot will automatically complete the task and
return to the guiding location.
Value range: 1 to 600 seconds. Default: 30 seconds
• Auto resume time of pause: The pause time when guiding customers, that is, if
the robot does not perform any operation during the pause time, it will
automatically resume the current task.
Value range: 5 to 600 seconds. Default: 20 seconds
Step 2 Select the desired table number and tap Start.
The robot will then guide the customers to the desired table.
Step 3 Tap Done after the robot reaches the desired table.
The robot returns to the Guiding location.
If Auto complete time is enabled on the Guiding Settings interface, the robot will automatically
complete the task and return to the Guiding location if Done is not tapped within the set time after
the robot arrives at the destination.
To cancel the task when guiding customers or return to the Guiding location, tap the screen to pause
the robot before any operation. If no operation is performed within the pause time (Auto resume
time of pause), the robot will proceed with its current task. Pause time (Non cruise resume time of
pause) can be set on the Guiding Settings interface.
Birthday Mode
In Birthday Mode, the robot delivers gifts and plays birthday songs for customers who celebrate
their birthdays.
Step 1 Tap Birthday on the main interface.
The Birthday mode interface is shown below.
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Shortcut buttons on the Birthday mode interface are explained below.
Buttons Description
Allows you to set the delivery arrival blessings and the music during
delivery, etc.
See the table below for details.
Allows the smart search of table numbers. Tap the icon to quickly
search for table numbers when there are too many tables.
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Buttons Description
Allows you to open/close the cabin door.
This function is only available on SWFD11.
If the cabin door is open, the icon changes to
Allows you to set the Smooth Mode.
The icon will be displayed after Smooth Mode is enabled in the
Birthday Settings interface.
There are three states for Smooth Mode:
• : Disabled. Tap the icon to enable Smooth Mode once, and it will
be disabled by default after the task is completed; tap and hold for
1 second to enable Smooth Mode permanently.
• : Enabled once. Tap the icon to disable Smooth Mode; tap and hold
for 1 second to enable Smooth Mode permanently.
• : Enabled permanently Tap the icon to disable Smooth Mode.
When Smooth Mode is enabled, the robot will move at 0.4 m/s (1.31
ft/s) during delivery. After the task is completed, the robot will
return at the currently set return speed.
The Birthday Settings interface and descriptions are shown below.
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Birthday Settings Description
Delivery arrival
blessings
Choose whether to enable Delivery arrival blessings and set or customize
blessings.
If enabled, the default or customized blessings will be played upon delivery
arrival.
Default blessings:
General blessings: Happy birthday! Make a wish, and may all your wishes
come true.
The user can enter the following information according to the actual scenario,
and the robot will automatically generate blessings based on the general
blessings.
• Store name: Enter the store information. Up to 50 characters can be
entered. If the store name is entered, "Welcome to xxx" will be added to the
front of the general blessing text.
• Objects: children, women, men, or the elderly. The default blessings vary by
different objects.
• Name: Up to 50 characters can be entered. If the name is not entered, "you"
will be addressed by default.
• Age: Up to 3 digits can be entered. If the age is not entered, it will not be
played by default.
Custom blessings: Tap to add custom
blessings.If a custom blessing is selected, it will be played upon delivery
arrival. A random blessing will be played if more than one blessing is
selected.
Requirements for custom blessings:
• Up to 20 custom voices can be entered.
• Up to 200 characters or 100 Chinese characters for each custom voice.
Special characters are not supported.
• If you wish to remove a custom voice, tap and hold to delete it.
Play music during
task
Choose whether to enable Play music during delivery.
If enabled, tap to add music from the music
library (up to 20 pieces of music). If you wish to remove a piece of music, tap
and hold to delete it.If no music is available in the music library, you may
scan the QR code in the Settings > Music interface to import music.
If a piece of music is added and selected, it will be played during delivery.
Only one piece of music can be selected at a time.
Show emoticons
during task
Choose whether to enable Food delivery animation.
If enabled, the robot will show emoticons rather than the table number during
delivery.
Birthday Settings Description
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Birthday Settings Description
Auto-open of
compartment door
when waiting
Choose whether to enable Auto-open of compartment door when waiting.
If enabled, the compartment door will open automatically after the robot
completes its delivery task and returns to the pickup location.
The user can determine whether to enable this function according to the
speed of meal preparation and the actual scenario.
This function is only available on SWFD11.
Smooth Mode
Choose whether to enable Smooth Mode
If enabled, the Smooth Mode icon will be displayed on the Birthday mode
interface. The Smooth Mode can be set up on the Birthday mode interface.
Auto resume time
Allows you to set the pause time during delivery in Birthday Mode If the robot
does not perform any operation during the pause time, it will automatically
resume the current task.
Value range: 5 to 600 seconds. Default: 20 seconds
Delivery speed
Allows you to set the moving speed of the robot during delivery.
If Smooth Mode is enabled, the set speed will not take effect, and the robot
will deliver at 0.4 m/s (1.31 ft/s).
Speed range: 0.5–1.2 m/s (1.64–3.94 ft/s)
Return speed
Allows you to set the speed of the robot during return.
Speed range: 0.5–1.2 m/s (1.64–3.94 ft/s)
Pickup location
selection
Allow you to select the pickup location.
When creating a new map, the user can set different pickup locations
according to the actual scenario, which can be manually selected on the
Birthday Settings interface.
This function is applicable to scenarios with multiple pickup locations.
Step 2 (Optional) Tap to open the compartment door.
Note
This function is for SWFD11 only.You may skip this step if the compartment door is already open.
Step 3 Place the gifts on the first tray and select the desired table number.
The desired table number will be displayed on the corresponding tray.
Note
Only a single table number can be selected in Birthday Mode.
Step 4 Tap Start.
The robot arrives at the desired table along the predetermined path and plays songs in the set
playlist for Birthday Mode.
Step 5 Tap Done after the task is completed.
The robot returns to the pickup location.
To make any modifications during the delivery of birthday gifts (e.g., modify task, pick up in
advance, cancel all, or return), tap the screen to pause the robot before any operation. If no
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operation is performed within the pause time (Auto resume time of pause), the robot will proceed
with its current task. Pause time (Auto resume time of pause) can be set on the Birthday Settings
interface.
Buttons Description
Modify task Tap to modify the table number of delivery.
Pick up in advance Tap to pick up the dishes in advance and return to the pickup location.
Cancel all Tap to cancel the delivery task without returning to the pickup location.
Return Tap to return to the pickup location.
Interactive mode
In the Interactive mode, customers can attend a lucky draw or other store activities upon delivery
arrival of the robot.
Note
To use the Interactive mode, please set up interactive functions in Advanced Settings to set the
winning rate of each prize in the lucky draw.
Step 1 Tap Interaction on the main interface.
The Interactive mode interface is shown below.
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Shortcut buttons on the Interactive mode interface are explained below.
Buttons Description
View the previous task.
Allows you to set the arrival voice, the music during delivery, etc.
See the table below for details.
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Buttons Description
Allows the smart search of table numbers. Tap the icon to quickly
search for table numbers when there are too many tables.
Allows you to open/close the cabin door.
This function is only available on SWFD11.
If the cabin door is open, the icon changes to
Allows you to set the Smooth Mode.
The icon will be displayed after Smooth Mode is enabled in the
Interactive Settings interface.
There are three states for Smooth Mode:
• : Disabled. Tap the icon to enable Smooth Mode once, and it will
be disabled by default after the task is completed; tap and hold for
1 second to enable Smooth Mode permanently.
• : Enabled once. Tap the icon to disable Smooth Mode; tap and hold
for 1 second to enable Smooth Mode permanently.
• : Enabled permanently Tap the icon to disable Smooth Mode.
When Smooth Mode is enabled, the robot will move at 0.4 m/s (1.31
ft/s) during delivery. After the task is completed, the robot will
return at the currently set return speed.
The Interactive Settings interface and descriptions are shown below.
Interactive Settings Description
Show emoticons
during task
Choose whether to enable Food delivery animation.
If enabled, the robot will show emoticons rather than the table number during
delivery.
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Interactive Settings Description
Arrival voice
Choose whether to enable Arrival voice of delivery and set the custom voice
and the playback interval.
If enabled, tap to add custom voices. If a
custom voice is selected, it will be played upon delivery arrival rather than the
system default voice. A random voice will be played if more than one voice is
selected.
Requirements for custom voices:
• Up to 20 custom voices can be entered.
• Up to 50 characters or 25 Chinese characters for each custom voice.
Special characters are not supported.
• If you wish to remove a custom voice, tap and hold to delete it.
Play music during
task
Choose whether to enable Play music during delivery.
If enabled, tap to add music from the music
library (up to 20 pieces of music). If you wish to remove a piece of music, tap
and hold to delete it.If no music is available in the music library, you may scan
the QR code in the Settings > Music interface to import music.
If a piece of music is added and selected, it will be played during delivery.
Only one piece of music can be selected at a time.
Auto-open of
compartment door
when waiting
Choose whether to enable Auto-open of compartment door when waiting.
If enabled, the compartment door will open automatically after the robot
completes its delivery task and returns to the pickup location.
The user can determine whether to enable this function according to the speed
of meal preparation and the actual scenario.
This function is only available on SWFD11.
Smooth Mode
Choose whether to enable Smooth Mode
If enabled, the Smooth Mode icon will be displayed on the Interactive mode
interface. The Smooth Mode can be set up on the Interactive mode interface.
Single-layer multi-
table delivery
Choose whether to enable Single-layer multi-table delivery.
If enabled, multiple table numbers can be set for a single tray. Up to 10 table
numbers can be set for a single tray.
If you wish to delete a table number, tap the tray with the table number. A
table number management interface will pop up where you can delete the table
number.
Delivery parameter
settings
Allows you to set delivery parameters.
• Auto complete time: If the button Please click this button after taking a
picture is not tapped within the set time after the customer attends the lucky
draw, the robot will automatically complete the current task and proceed with
the next one.
Value range: 1 to 600 seconds. Default: 120 seconds
• Auto resume time of pause: The pause time during delivery, that is, if the
robot does not perform any operation during the pause time, it will
automatically resume the current task.
Value range: 5 to 600 seconds. Default: 20 seconds
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Interactive Settings Description
Delivery order
Allows you to select the delivery order for the robot.
• Distance-priority delivery: The robot plans the optimal path and performs
delivery tasks from near to far based on the distance on the map.
• Sequential delivery: The robot performs delivery tasks from up to down in
the order of tray number.
Delivery speed
Allows you to set the moving speed of the robot during delivery.
If Smooth Mode is enabled, the set speed will not take effect, and the robot
will deliver at 0.4 m/s (1.31 ft/s).
Speed range: 0.5–1.2 m/s (1.64–3.94 ft/s)
Return speed
Allows you to set the speed of the robot during return.
Speed range: 0.5–1.2 m/s (1.64–3.94 ft/s)
Pickup location
selection
Allow you to select the pickup location.
When creating a new map, the user can set different pickup locations
according to the actual scenario, which can be manually selected on the
Interactive Settings interface.
This function is applicable to scenarios with multiple pickup locations.
Step 2(Optional) Tap to open the compartment door.
Note
This function is for SWFD11 only.You may skip this step if the compartment door is already open or
original trays are not used.
Step 3 Put the dishes on the corresponding tray.
Step 4 Tap the tray on the screen and select the desired table number.
The desired table number will be displayed on the corresponding tray.
If Single-layer multi-table is enabled on the Interactive Settings interface, you can put multiple
dishes for different tables on a single tray.
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Step 5 After entering the table numbers, tap Start.
The robot arrives at the specified table along the predetermined path.
For an SWFD11 robot using original trays in the compartment, the compartment door will be closed
automatically after tapping Start.
Step 6 After arriving at the desired table, the robot issues a voice prompt. The waiter then takes the
dishes following the screen display and voice prompts.
For an SWFD11 robot using original trays in the compartment, the compartment door will be opened
automatically.
Step 7 After taking the dishes, customers can tap Attend lucky draw to participate in the lucky
draw.
If a customer wins a prize, he or she will be reminded to contact the waiter to redeem the prize after
taking a picture. Tap Please click this button after taking a picture for the robot to perform the
next task. If the customer doesn't win a prize, the robot will perform the next task after 5 seconds.
For an SWFD11 robot using original trays in the compartment, the compartment door will be closed
automatically before the robot starts the next task.
If Auto complete time is enabled on the Interactive Settings interface, the robot automatically
completes the task and performs the next task if the button Please click this button after
taking a picture is not tapped within the set time after the customer attends the lucky draw.
To make any modifications during food delivery (e.g., modify task, pick up in advance, cancel
all, or return), tap the screen to pause the robot before any operation. If no operation is
performed within the pause time (Auto resume time of pause), the robot will proceed with its
current task. Pause time (Auto resume time of pause) can be set on the Interactive Settings
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interface.
Buttons Description
Modify task Tap to modify the table number of delivery.
Pick up in advance Tap to pick up the dishes in advance and proceed with the next task.
Cancel all Tap to cancel all food delivery tasks without returning to the pickup location.
Return Tap to return to the pickup location.
Settings
General Settings
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Settings Description
Basic settings
Allows you to set screen brightness, language, voice volume, music volume, key
tone volume, etc.
Network settings
Allows you to set up the network connection.
The robot cannot be upgraded or perform voice interaction without a network
connection.
Please install a SIM card first if you wish to use 4G networks. Make sure that the
robot is powered off before installing or removing the SIM card.
Bluetooth
Choose whether to enable Bluetooth.
If enabled, the devices that can be connected will be displayed on the interface.
Music library
Scan the QR code to import music for the robot to play during tasks.
Only Android phones are supported.
Map settings Allows you to create a new map or switch maps.
Charging settings
Choose whether to enable the Auto charging function and set the threshold and
time slot for charging.
If the auto charging function is enabled and a low battery threshold is set, when
the battery level drops below the set threshold, the robot will automatically
return to the charging pile for charging after it completes its tasks or during a
cruise. After the robot is fully charged, it automatically returns to a pickup
location or departure location. The threshold ranges from 5% to 50%.
You can also set the time slot for the robot to perform Auto charging. Up to three
time slots for auto charging can be set. If it is disabled, Auto charging can be
performed throughout the day by default.
This function is only available if the user has purchased a charging pile and set
up its location during mapping. Otherwise, the robot may work improperly.
To use this function, please enable Auto charging in Advanced Settings first.
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Settings Description
Projector settings
Choose whether to enable laser projector.
If the laser projector is enabled, the user can set the projection brightness,
color, and size and turn on the reference lines.
If reference lines are enabled, they will be projected to navigate the robot during
its movement.
Tray settings
Choose whether to enable the top tray and set the number of original trays.
If the top tray is disabled, it can not be used in Food Delivery Mode, Delivery
Mode, and Interactive Mode. The top tray is enabled by default.
On the Tray Settings interface, tap Delete on the first and second layers to
delete the corresponding tray. The deleted trays will not be displayed in any
mode.
Settings Description
Calling
Choose whether to enable Calling.
If enabled, the robot can work with PuduBeeper and support third-party APIs.
To use this function, please enable Third-party APIs in the Advanced Settings
interface first.
Advanced settings
Allows you to enable Auto charging, third-party APIs and set up Interactive
Functions, etc.
The Advanced settings are used for advanced operations of the robot. Please
contact technical engineers for details. Pudu shall not be held responsible for
any accident caused by unauthorized operations.
Software update
Allows you to check if the current version of the software is the latest.
If not, you can download the latest version and upgrade the software.
Please keep the battery level above 30% to ensure a successful upgrade.
About
Allows you to check the MAC address, serial number, hardware version, etc. of
the robot.
Debug
Allows you to debug robot parameters (for technical engineers only).
Pudu shall not be held responsible for any accident caused by unauthorized
operations.
Advanced settings
The Advanced settings are used for advanced operations of the robot. Please contact technical
engineers for details. Functions supported by Advanced settings are shown below.
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Function Description
Enable high-speed gear
Choose whether to enable high-speed gear.
If enabled, the robot can move at higher speeds: 1.0 m/s, 1.1 m/s, 1.2
m/s(3.28 ft/s, 3.61 ft/s, 3.94 ft/s).
The user can set the speed in different modes.
Auto charging
Choose whether to enable Auto charging.
If enabled, the Charging function will be displayed on the Settings
interface.
This function is only available if the user has purchased a charging pile.
Third-party APIs
Choose whether to enable third-party APIs.
If enabled, the Calling function will be displayed on the Settings
interface. It can be used with PuduBeeper and supports third-party APIs.
Function Description
After-sales display in
menu
Choose whether to enable after-sales information display in the menu.
If enabled, after-sales-related information will be displayed on the About
interface.
Interactive function Set the winning rates for lucky draws of the Interactive Mode.
Restore all settings
Choose whether to restore the robot to factory settings.
Doing so will delete contents such as the downloaded music, custom voice
packets, and maps. Please proceed with caution.
Docking Instructions
SwiftBot supports three docking modes. In actual scenarios where multiple robots cooperate, users
can select any docking mode during mapping. This section only covers the description of the three
docking modes. For details about mapping, please contact our technical engineers.
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Three docking modes:
One-to-one Docking mode: Each robot has its fixed pickup location (docking location).
Free Docking mode: Set multiple pickup locations (docking locations) for the robot to dock by
priority, i.e., the robot chooses the nearest pickup location for docking.
Waiting mode: Set temporary docking location. When the robot has no task and there's no
vacancy at the pickup locations (docking locations), the robot docks at the temporary docking
location. Once a vacancy appears at a pickup location (docking location), the robot
automatically goes there for docking.
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