i
Trademarks
Autel
®
, MaxiSys
®
, MaxiDAS
®
, MaxiScan
®
, MaxiTPMS
®
, MaxiRecorder
®
, MaxiCOM
®
,
MaxiPRO
®
and MaxiCheck
®
are trademarks of Autel Intelligent Technology Corp., Ltd.,
registered in China, the United States and other countries. All other marks are
trademarks or registered trademarks of their respective holders.
Copyright Information
No part of this manual may be reproduced, stored in a retrieval system or transmitted, in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise
without the prior written permission of Autel.
Disclaimer of Warranties and Limitation of Liabilities
All information, specifications and illustrations in this manual are based on the latest
information available at the time of printing.
Autel reserves the right to make changes at any time without notice. While information of
this manual has been carefully checked for accuracy, no guarantee is given for the
completeness and correctness of the contents, including but not limited to the product
specifications, functions, and illustrations.
Autel will not be liable for any direct, special, incidental, indirect damages or any
economic consequential damages (including the loss of profits).
IMPORTANT
Before operating or maintaining this unit, please read this manual carefully, paying extra
attention to the safety warnings and precautions.
For Services and Support
pro.autel.com
www.autel.com
1-855-288-3587 (North America)
+86 (0755) 8614-7779 (China)
For technical assistance in all other markets, please refer to Technical Support in this
manual.
ii
Safety Information
For your own safety and the safety of others, and to prevent damage to the device and
vehicles upon which it is used, it is important that the safety instructions presented
throughout this manual be read and understood by all persons operating or coming into
contact with the device.
There are various procedures, techniques, tools, and parts for servicing vehicles, as well
as in the skill of the person doing the work. Because of the vast number of test
applications and variations in the products that can be tested with this equipment, we
cannot possibly anticipate or provide advice or safety messages to cover every
circumstance. It is the automotive technician’s responsibility to be knowledgeable of the
system being tested. It is crucial to use proper service methods and test procedures. It
is essential to perform tests in an appropriate and acceptable manner that does not
endanger your safety, the safety of others in the work area, the device being used, or the
vehicle being tested.
Before using the device, always refer to and follow the safety messages and applicable
test procedures provided by the manufacturer of the vehicle or equipment being tested.
Use the device only as described in this manual. Read, understand, and follow all safety
messages and instructions in this manual.
Safety Messages
Safety messages are provided to help prevent personal injury and equipment damage.
All safety messages are introduced by a signal word indicating the hazard level.
DANGER
Indicates an imminently hazardous situation which, if not avoided, will result in death or
serious injury to the operator or bystanders.
WARNING
Indicates a potentially hazardous situation which, if not avoided, could result in death or
serious injury to the operator or bystanders.
Safety Instructions
The safety messages herein cover situations Autel is aware of. Autel cannot know,
evaluate or advise you as to all of the possible hazards. You must be certain that any
condition or service procedure encountered does not jeopardize your personal safety.
iii
DANGER
When an engine is operating, keep the service area WELL VENTILATED or attach a
building exhaust removal system to the engine exhaust system. Engines produce carbon
monoxide, an odorless, poisonous gas that causes slower reaction time and can lead to
serious personal injury or loss of life.
SAFETY WARNINGS
Always perform automotive testing in a safe environment.
Wear safety eye protection that meets ANSI standards.
Keep clothing, hair, hands, tools, test equipment, etc. away from all moving or hot
engine parts.
Operate the vehicle in a well-ventilated work area, for exhaust gases are poisonous.
Put the transmission in PARK (for automatic transmission) or NEUTRAL (for manual
transmission) and make sure the parking brake is engaged.
Put blocks in front of the drive wheels and never leave the vehicle unattended while
testing.
Be extra cautious when working around the ignition coil, distributor cap, ignition wires
and spark plugs. These components create hazardous voltages when the engine is
running.
Keep a fire extinguisher suitable for gasoline, chemical, and electrical fires nearby.
Do not connect or disconnect any test equipment while the ignition is on or the
engine is running.
Keep the test equipment dry, clean, free from oil, water or grease. Use a mild
detergent on a clean cloth to clean the outside of the equipment as necessary.
Do not drive the vehicle and operate the test equipment at the same time. Any
distraction may cause an accident.
Refer to the service manual for the vehicle being serviced and adhere to all
diagnostic procedures and precautions. Failure to do so may result in personal injury
or damage to the test equipment.
To avoid damaging the test equipment or generating false data, make sure the
vehicle battery is fully charged and the connection to the vehicle DLC is clean and
secure.
Do not place the test equipment on the distributor of the vehicle. Strong electro-
magnetic interference can damage the equipment.
iv
CONTENTS
USING THIS MANUAL .............................................................................................. 1
1.1 CONVENTIONS ........................................................................................................ 1
GENERAL INTRODUCTION ....................................................................................... 3
2.1 MAXIPRO TABLET .................................................................................................. 3
2.2 TECHNICAL SPECIFICATIONS ....................................................................................... 6
2.3 ACCESSORY KIT ....................................................................................................... 7
GETTING STARTED .................................................................................................. 9
3.1 POWER UP ............................................................................................................ 9
3.2 POWER DOWN ..................................................................................................... 12
DIAGNOSTICS ........................................................................................................ 13
4.1 GETTING STARTED ................................................................................................. 13
4.2 VEHICLE IDENTIFICATION ........................................................................................ 14
4.3 DIAGNOSTICS SCREEN LAYOUT ................................................................................. 21
4.4 DIAGNOSIS .......................................................................................................... 24
4.5 GENERIC OBDII OPERATIONS .................................................................................. 38
4.6 DIAGNOSTIC REPORTS ............................................................................................ 42
4.7 EXITING DIAGNOSTICS ............................................................................................ 46
SERVICE ................................................................................................................ 47
5.1 OIL RESET SERVICE ................................................................................................ 47
5.2 ELECTRONIC PARKING BRAKE (EPB) SERVICE .............................................................. 47
5.3 BATTERY MANAGEMENT SYSTEM (BMS) SERVICE ....................................................... 48
5.4 STEERING ANGLE SENSOR (SAS) SERVICE .................................................................. 49
5.5 DIESEL PARTICLE FILTER (DPF) SERVICE .................................................................... 49
5.6 TIRE PRESSURE MONITOR SYSTEM (TPMS) SERVICE ................................................... 50
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5.7 IMMOBILIZER (IMMO) SERVICE .............................................................................. 50
OEM AUTHORIZATION .......................................................................................... 52
DATA MANAGER ................................................................................................... 53
7.1 VEHICLE HISTORY .................................................................................................. 54
7.2 WORKSHOP INFORMATION ..................................................................................... 56
7.3 CUSTOMER .......................................................................................................... 57
7.4 IMAGE ................................................................................................................ 58
7.5 CLOUD REPORT .................................................................................................... 59
7.6 PDF FILES ........................................................................................................... 59
7.7 REVIEW DATA ...................................................................................................... 60
7.8 DATA LOGGING .................................................................................................... 60
7.9 UNINSTALL APPS ................................................................................................... 60
SETTINGS .............................................................................................................. 61
8.1 UNIT .................................................................................................................. 61
8.2 LANGUAGE .......................................................................................................... 62
8.3 PRINTING SETTINGS ............................................................................................... 62
8.4 REPORT SETTINGS ................................................................................................. 63
8.5 PUSH NOTIFICATIONS ............................................................................................ 64
8.6 FIRMWARE UPGRADE ............................................................................................ 64
8.7 AUTO UPDATE ...................................................................................................... 65
8.8 VEHICLE LIST ........................................................................................................ 65
8.9 LAWS AND REGULATIONS ....................................................................................... 65
8.10 SYSTEM SETTINGS .............................................................................................. 65
8.11 ABOUT ............................................................................................................ 66
UPDATE ................................................................................................................ 67
9.1 UPDATE PROCEDURES ............................................................................................ 68
9.2 MEMBER CENTER.................................................................................................. 69
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SUPPORT ............................................................................................................ 70
10.1 PRODUCT REGISTRATION .................................................................................... 70
10.2 SUPPORT SCREEN LAYOUT ................................................................................... 70
REMOTE DESKTOP .............................................................................................. 73
MAXIVIEWER ..................................................................................................... 75
QUICK LINK ........................................................................................................ 77
MAXIVIDEO ........................................................................................................ 78
AUTEL USER CENTER .......................................................................................... 79
MAINTENANCE AND SERVICE ............................................................................. 81
16.1 MAINTENANCE INSTRUCTIONS ............................................................................. 81
16.2 TROUBLESHOOTING CHECKLIST ............................................................................. 82
16.3 ABOUT BATTERY USAGE ..................................................................................... 82
16.4 SERVICE PROCEDURES ........................................................................................ 83
COMPLIANCE INFORMATION ............................................................................. 86
WARRANTY ........................................................................................................ 89
18.1 LIMITED ONE YEAR WARRANTY ............................................................................ 89
1
Using this Manual
This manual provides device usage instructions for the MaxiPRO tablets, including
MP900, MP900E, and MP900E KIT.
Some illustrations shown in this manual may contain modules and optional equipment
that are not included in your system.
1.1 Conventions
The following conventions are used:
Bold Text
Bold text is used to highlight selectable items such as buttons and menu options.
Example:
Tap OK.
Notes and Important Messages
Notes
A NOTE provides helpful information such as additional explanations, tips, and
comments.
Important
IMPORTANT indicates a situation which, if not avoided, may result in damage to the
tablet or vehicle.
Hyperlinks
Hyperlinks are available in electronic documents. Blue italic text indicates a selectable
hyperlink and blue underlined text indicates a website link or an email address link.
Illustrations
Illustrations used in this manual are samples, the actual testing screen may vary for each
vehicle being tested. Observe the menu titles and on-screen instructions to make correct
option selection.
2
Procedures
An arrow icon indicates a procedure.
Example:
To power down the tablet
1. Press and hold the Power/Lock button.
2. Tap Power off. The tablet will turn off in a few seconds.
3
General Introduction
When it comes to ultra-portability, the MaxiPRO tablet is your perfect companion.
Installed with a fast quad-core processor, the MaxiPRO tablet offers maximum
convenience and swift diagnosis. The intuitive user screen makes using the device
effortless through an 8-inch LCD touchscreen that displays at 1280 x 800 quality.
Together with the ability to quickly read and clear DTCs for all available modules of the
majority of the makes and models on the market, the MaxiPRO tablet provides you with
superior special functions, including Oil Reset, EPB (Electronic Parking Brake), SAS
(Steering Angle Sensor), BMS (Battery Management System), DPF (Diesel Particulate
Filter), IMMO, and TPMS (Tire Pressure Monitoring System).
This manual describes the construction and operation of the device and how it works to
deliver diagnostic solutions.
2.1 MaxiPRO Tablet
2.1.1 Product Overview
Figure 2-1 Tablet Front View
1. 8.0” LCD Capacitive Touchscreen
2. Ambient Light Sensor — detects ambient brightness.
3. Power LED — indicates battery level & charging or system status.
The power LED displays green, yellow or red depending on power level and operating
status.
4
A. Green
Illuminates green when the tablet is charging and the battery level is above 90%.
Illuminates green when the tablet is powered on and the battery level is above
15%.
B. Yellow
Illuminates yellow when the tablet is charging and the battery level is below 90%.
C. Red
Illuminates red when the tablet is powered on and the battery level is below 15%
or an error has occurred.
Figure 2-2 Tablet Back View
4. Collapsible Stand — extends from the back to allow hands-free viewing of the tablet.
5. Rear Camera
6. Camera Flash
Figure 2-3 Tablet Top View
7. USB Type-C Charging Port
8. Mini SD Card Slot
9. DB15-Pin Port — connects the main cable.
10. USB Port
5
11. Power/Lock Button — press and hold to turn the device on/off, or tap to lock the
screen.
2.1.2 Power Sources
The tablet can receive power from any of the following sources:
Internal battery pack
Vehicle power
External power supply
2.1.2.1 Internal Battery Pack
The tablet can be powered via the internal rechargeable battery, which if fully charged
can provide sufficient power for about 7 hours of continuous use.
2.1.2.2 Vehicle Power
When the tablet is connected to the vehicle via the main cable, the tablet automatically
receives power from the vehicle.
2.1.2.3 External Power Supply
The tablet can be powered from a wall socket using the included USB type-C cable and
power adapter. The external power supply also charges the internal battery pack.
6
2.2 Technical Specifications
Item
Description
Recommended Use
Indoor
Operating System
Android
TM
11
Processor
Quad-core processor
Memory
64 GB
Display
8-inch LCD touchscreen with 1280 x 800 resolution
Connectivity
Type-C USB
USB 2.0
Wi-Fi
Micro SD card (supports up to 64 GB)
Sensor
Ambient light sensor
Audio Input/Output
Input: N/A
Output: buzzer
Power and Battery
3.7 V/7700 mAh lithium-polymer battery
Charges via 5 V DC power supply
Tested Battery Life
Around 7 hours of continuous use
Battery Charging Input
5 V/3 A
Power Consumption
Approx. 600 mA (LCD on with default brightness,
Wi-Fi on) @ 3.7 V
Operating Temp.
0 to 50 °C (32 to 122 °F)
Storage Temp.
-10 to 60 °C (14 to 140 °F)
Operating Humidity
5 % to 95 % non-condensing
Dimensions (W x H x D)
259.8 mm (10.2”) x 168.9 mm (6.6”) x 33.6 mm (1.3”)
Net Weight
925 g (2.04 lbs.)
Supported Automotive
Protocols
ISO9141-2, ISO14230-2,ISO15765, K/L-Line,
Flashing Code, SAE-J1850 VPW, SAE-J1850 PWM,
ISO11898 (High-speed, Middle-speed, Low-speed
and Single-wire CAN, fault-tolerant CAN), SAE
J2610, GM UART, UART Echo Byte Protocol, Honda
Diag-H Protocol, TP2.0, TP1.6, DoIP, CAN FD
7
2.3 Accessory Kit
Main Cable
Connects the tablet to the vehicle’s ODBII port
(DLC).
USB Type-C Cable
Use with the power adapter to provide power
supply to the tablet.
Power Adapter
Together with the USB Type-C cable, connects the
tablet to the external DC power port for power
supply.
Quick Reference Guide
Device connection instructions.
8
2.3.1 OBD I Adapters (Applicable to MP900E KIT Only)
The OBDI adapters are for non-OBDII vehicles. The adapter used depends on the test
vehicle. The most common adapters are shown below.
Benz-14
(Available in Europe only)
Nissan-14
Mitsubishi/
Hyundai -12+16
Chrysler-16
(Available in America only)
BMW-20
Volkswagen/Audi-2+2
Fiat-3
(Available in Europe only)
Benz-38
GM/Daewoo-12
PSA-2
(Available in Europe only)
Honda-3
Kia-20
9
Getting Started
Ensure the tablet is sufficiently charged or is connected to an external power supply
(see Power Sources).
3.1 Power Up
Press and hold the Power/Lock button on the top-right corner of the tablet to power on
the unit. The power LED will illuminate green. The system boots up and displays the lock
screen. Slide the Lock icon up to unlock.
Figure 3-1 Job Menu
1. Application Buttons
2. Locator and Navigation Buttons
3. Status Icons
NOTE
The tablet screen is locked by default when first powered on. We recommend you lock
the screen to protect the information in the system and conserve the power.
The touchscreen navigation is menu-driven, which allows you to quickly locate the test
procedure or data that you need through a series of questions and options. Detailed
descriptions of the menu items can be found in the application chapters.
10
3.1.1 Application Buttons
Descriptions of the tool applications are displayed in the table below.
Table 3-1 Applications
Button
Name
Description
Diagnostics
Accesses the unit’s diagnostic functions.
See Diagnostics.
Service
Accesses special functions menu.
See Service.
OEM
Authorization
Accesses the OEM authorization menu.
See OEM authorization.
Data Manager
Accesses the saved repair shop, customer and
vehicle data including detailed vehicle diagnostics
and test records. See Data Manager.
Settings
Accesses the system settings menu and general
tablet menu. See Settings.
Update
Accesses system software update menu.
See Update.
Support
Synchronizes Autel's online service database with
the tablet. See Support.
Remote
Desktop
Configures your unit to receive remote support using
the TeamViewer application.
See Remote Desktop.
Quick Link
Provides associated website bookmarks to allow
quick access to product update, service, support, and
other information. See Quick Link.
MaxiViewer
Provides a quick search for supported functions
and/or vehicles
.
See MaxiViewer
.
MaxiVideo
Configures the tablet to operate as a video scope by
connecting to an imager head cable for close vehicle
inspections. See MaxiVideo.
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Button
Name
Description
Autel User
Center
Allows you to register an account, view, and edit your
personal profile and link your device.
See Autel User Center.
3.1.2 Locator and Navigation Buttons
Operations of the Navigation buttons at the bottom of the screen are described in the
table below:
Table 3-2 Locator and Navigation Buttons
Button
Name
Description
Locator
Indicates the location of the current screen.
Swipe left or right to view the previous or next
screen.
Back
Returns to the previous screen.
MaxiPRO Home
Returns to the Job Menu.
Android Home
Returns to the Android system Home screen.
Recent Apps
Displays a list of applications that are
currently running. Tap an app icon to launch
it. Close an app by swiping it up.
Chrome
Launches the Google Chrome browser.
Camera
Tap the Camera icon to open camera
viewfinder.
Press and hold the icon to take a
screenshot of the current screen. The
saved files are saved in the Data
Manager application for later review.
See Data Manager for details.
12
Button
Name
Description
Display Brightness
Automatically adjusts the display brightness.
Diagnostic Shortcut
Returns to the Diagnostics screen.
Service Shortcut
Returns to the Service screen.
3.1.3 System Status Icons
As the tablet is working with the Android operating system, you may refer to Android
documents for more information.
3.2 Power Down
All vehicle communications should be terminated before shutting down the tablet. A
warning message displays if a shutdown is attempted while the tablet is communicating
with the vehicle. Forcing a shutdown while the tablet is communicating with the vehicle
may lead to ECU problems on some vehicles. Please exit the Diagnostics application
before powering down.
To power down the tablet
1. Press and hold the Power/Lock button.
2. Tap Power Off. The tablet will turn off in a few seconds.
3.2.1 Reboot System
In case of a system crash, press and hold the Power/Lock button and tap Restart to
restart the system.
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Diagnostics
The Diagnostics application can access the electronic control unit (ECU) for various
vehicle control systems, including engine, transmission, antilock brake system (ABS),
and airbag system (SRS).
4.1 Getting Started
Before using the Diagnostics application for the first time, make sure to establish a
communication link between the tablet and the test vehicle using the main cable.
4.1.1 Vehicle Menu Layout
When the tablet is properly connected to the vehicle, the platform is ready to start vehicle
diagnosis. Tap the Diagnostics application button on the Job Menu to access the
Vehicle Menu.
Figure 4-1 Vehicle Menu Screen
1. Top Toolbar Buttons
2. Manufacturer Buttons
Top Toolbar Buttons
The operations of the toolbar buttons at the top of the screen are listed and described in
the table below:
14
Table 4-1 Top Toolbar Buttons
Button
Name
Description
Home
Returns to the Job Menu.
VID
Tap to display a dropdown list:
Tap Auto Detect for auto VIN detection.
Tap Manual Input to enter VIN manually.
Tap Scan VIN/License to scan the vehicle’s VIN or
license number.
All
Displays all the vehicle makes in the vehicle menu.
Favorites
Adds your preferred vehicle manufacturers to favorites.
History
Displays stored test vehicle records. See Vehicle History.
America
Displays vehicles from U.S. automakers.
Europe
Displays vehicles from European automakers.
Asia
Displays vehicles from Asian automakers.
China
Displays vehicles from Chinese automakers.
Search
Tap the search field to show a virtual keyboard and enter
a vehicle manufacturer name.
Cancel
Tap to exit the search screen or cancel an operation.
Vehicle Manufacturer Buttons
The Manufacturer Buttons list available vehicle brands for testing. Select the
manufacturer button after the tablet is properly connected to the test vehicle to start a
diagnostics session.
4.2 Vehicle Identification
The MaxiPRO diagnostics system supports five methods of Vehicle Identification.
1. Auto Detect
15
2. Manual Input
3. Scan VIN/License
4. Automatic Selection
5. Manual Selection
4.2.1 Auto Detect
The MaxiPRO diagnostics system features the latest VIN-based Auto Detect function to
identify vehicles with just one tap, enabling you to quickly identify the exact vehicle and
scan its available systems for fault codes.
To perform Auto Detect
1. Tap the Diagnostics button from the Job Menu. The Vehicle Menu should
display.
2. Tap the VID button on the top toolbar.
Figure 4-2 Auto VIN Screen
3. Select Auto Detect. The tablet starts VIN scanning on the vehicle's ECU. Once
the test vehicle is successfully identified, the screen will display the vehicle VIN.
Tap OK at the bottom right to confirm the vehicle VIN.
16
Figure 4-3 Auto Detect Screen
4. Tap Yes to confirm the vehicle profile or No if the information is not correct.
Figure 4-4 Vehicle Profile Confirmation Screen
5. The tablet will establish communication with the vehicle and read the control
unit information. Choose Auto Scan to scan all the available systems or tap
Control Unit to access a specific system to diagnose.
17
Figure 4-5 Diagnostic Menu Screen
4.2.2 Manual Input
For vehicles that do not support the Auto Detect function, you may manually enter the
vehicle VIN.
To perform Manual Input
1. Tap the Diagnostics application button from the Job Menu. The Vehicle Menu
displays.
2. Tap the VID button on the top toolbar.
3. Select Manual Input.
4. Tap the input box and enter the correct VIN.
Figure 4-6 Entering VIN Screen
18
5. Tap OK. Once the vehicle is identified, the Vehicle Diagnostics screen will
display.
6. Tap the “cross” ( ) button at the top-right corner of the pop-up to exit Manual
Input.
4.2.3 Scan VIN/License
MaxiPRO tablet also supports Scan VIN/License function. Enabling this function will
automatically turn on the camera. With the help of the camera system, the vehicle’s VIN
or license number can be easily recognized.
NOTE
The Scan License function is available in some countries and regions. Please manually
input the license number if it is not available.
To perform Scan VIN/License
1. Tap the Diagnostics application button from the Job Menu. The Vehicle Menu
displays.
2. Tap the VID button on the top toolbar to open the dropdown list.
3. Select Scan VIN/License.
4. The camera will be launched. On the right side of the screen, from top to bottom,
three options are available: Scan QR Code/Barcode, Scan VIN, and Scan
License Number.
Figure 4-7 Scan VIN/License 1
19
5. Select one of the three options and position the tablet to align the VIN, license
number or the barcode within the scanning frame. The scan result will display
on the Recognition Result screen. Tap OK to confirm the result, and then the
vehicle information confirmation screen will display on the tablet.
Figure 4-8 Scan VIN/License 2
6. If the VIN, license number or barcode cannot be scanned, you can manually
input it. Tap the button on the bottom-right corner of the screen (see Figure
4-7 Scan VIN/License 1) to display the Enter VIN screen. Enter the correct VIN
number and tap OK to continue.
Figure 4-9 Enter VIN Screen
20
4.2.4 Automatic Selection
The vehicle VIN can also be automatically acquired after a vehicle manufacturer is
selected.
To perform Automatic Selection
1. Tap the Diagnostics application button from the Job Menu. The Vehicle Menu
displays.
2. Select a manufacturer button.
3. Tap Automatic Selection and the VIN information will be automatically
acquired. Follow the on-screen instructions to display the diagnostics screen.
Figure 4-10 Selection Screen
4.2.5 Manual Selection
When the vehicle’s VIN is not automatically retrievable through the vehicle's ECU or
when the specific VIN is unknown, you can select the vehicle manually.
This mode of vehicle selection is menu-driven. Repeat the first two steps from the
automatic selection operation and tap Manual Selection. Through a series of on-screen
prompts and selections, the test vehicle will be chosen. If needed, press the ESC button
at the bottom-right corner of the screen to return to the previous screen.
21
4.3 Diagnostics Screen Layout
After the test vehicle is identified, the diagnostic menu will appear. This section consists
of various commonly used functions, including Auto Scan and Control Unit. The available
functions displayed vary depending on the test vehicle.
Figure 4-11 Diagnostic Screen
The diagnostics screen typically includes four sections.
1. Diagnostics Toolbar
2. Status Information Bar
3. Main Section
4. Function Buttons
Diagnostics Toolbar
The Diagnostics Toolbar contains buttons that allow you to print and save the displayed
data along with other operations. The table below provides a brief description for the
operations of these buttons.
Table 4-2 Diagnostics Toolbar Buttons
Button
Name
Description
Home
Returns to the Job Menu.
Vehicle
Swap
Exits the diagnostics session of the currently identified
test vehicle and returns to the vehicle menu screen.
Settings
Opens the settings screen. See Settings.
22
Button
Name
Description
Print
Saves and prints a copy of the displayed data.
See Printing Settings for additional information.
Help
Provides instructions or tips for operations of various
diagnostics functions.
Save
Tap to open a sub menu.
Tap Take a Screenshot to save the current page.
Tap Save All Data to save a PDF file (used when
data displays on multiple screens).
Tap Save Report to save the data to a report.
These files are stored in the Data Manager for later
review. See Data Manager.
Data
Logging
Tap to display the error options. Select a specific error
type and a submission form will appear to let you enter
the report information.
To print data in Diagnostics
1. Tap the Diagnostics application button from the Job Menu.
2. Tap Print and a drop-down menu displays. The Print button on the diagnostics
toolbar is available throughout the Diagnostics operations.
Print This Page — prints a screenshot of the current screen.
Print All Data — prints a PDF file of all displayed data.
3. A temporary file will be created and sent via the computer to the printer.
4. When the file is transferred successfully, a confirmation message will appear.
To submit Data Logging reports in Diagnostics
1. Tap the Diagnostics application button from the Job Menu.
2. Tap the Data Logging button to display the error options. The Data Logging
button on the diagnostics toolbar is available throughout the Diagnostics
operations.
3. Select a specific error, and a submission form will appear to let you enter the
report information.
4. Tap Send to submit the report via the Internet, and a confirmation message will
appear when sent successfully.
23
Status Information Bar
The Status Information Bar at the top of the Main Section displays the following items:
1. Menu Title — displays the menu heading of the Main Section.
2. Battery Icon — indicates the battery status of the vehicle.
Main Section
The Main Section varies depending on the stage of operations, which displays vehicle
identification selections, the main menu, test data, messages, instructions, and other
diagnostics information.
Function Buttons
The displayed Function Buttons at the bottom of the screen vary by operation. These
buttons can be used to navigate menus, save or clear diagnostics data, exit scanning,
and perform a number of other control functions. The use of these buttons will be
discussed in detail in the following sections of the corresponding test operations.
4.3.1 Screen Messages
Messages appear when additional input is needed before proceeding. There are three
main types of on-screen messages: Confirmation, Warning, and Error.
Confirmation Messages
Confirmation messages inform you when you are about to perform an action that cannot
be reversed or when an action has been initiated and your confirmation is needed to
continue.
When a user-response is not required, the message only appears briefly before
disappearing.
Warning Messages
This type of message appears when completing the selected action may result in an
irreversible change or loss of data. An example of this message is the “Erase Codes”
message.
Error Messages
Error messages display when a system or procedural error has occurred. Possible errors
include cable disconnection and communication interruption.
4.3.2 Making Selections
The Diagnostics application is a menu-driven program that presents a series of options
one at a time. As you select from a menu, the next menu in the series appears. Each
selection narrows the focus and leads to the desired test. Use your fingertip to make
menu selections.
24
4.4 Diagnosis
The Diagnostics application enables a data link to the electronic control system of the
test vehicle for vehicle diagnosis. The application performs functional tests and retrieves
vehicle diagnostics information such as trouble and event codes and live data for various
vehicle control systems, such as engine, transmission, and ABS.
There are two options available when accessing the Diagnosis section:
1. Auto Scan — starts auto scanning for all the available systems on the vehicle.
2. Control Unit — displays a selection menu of all the available control units of the test
vehicle.
After a selection is made and the tablet establishes communication with the vehicle, the
corresponding function menu or selection menu displays.
4.4.1 Auto Scan
The Auto Scan function performs a comprehensive scanning over all the ECUs in the
vehicle to locate faults and retrieve DTCs.
Figure 4-12 Auto Scan Screen
1. Navigation Bar
2. Main Section
3. Function Buttons
Navigation Bar
List Tab — displays the scanned data in list format.
Progress Bar — indicates the test progress.
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Main Section
Column 1 — displays the system numbers.
Column 2 — displays the scanned systems.
Column 3 — displays the scan results.
Fault(s) | #: Indicates there is/are fault code(s) detected; “#” indicates the quantity
of detected faults.
Pass | No Fault: Indicates the system was scanned and no faults detected.
Not Scanned: Indicates the system has not been scanned or the tablet is unable to
access this system.
Column 4 — tap to enter the related system and view the detailed information.
Function Buttons
The table below provides a brief description of how the function buttons operate:
Table 4-3 Function Buttons in Auto Scan
Name
Description
Report
Displays the diagnostics data in a report.
Quick Erase
Erases all fault information after scanning. A warning
message will display to inform you of possible data loss when
this function is selected.
OK
Confirms the test result. Continues the system diagnosis after
the required system is selected by tapping the item in the Main
Section.
Pause
Pauses the scanning process, and it will change to Continue
button after tapping.
ESC
Returns to the previous screen or exits Auto Scan.
4.4.2 Control Unit
The Control Unit allows you to manually locate a required control system for testing
through a series of choices. Follow the menu-driven procedures and make proper
selection, and the program guides you to the proper diagnostic function menu.
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Figure 4-13 Function Menu Screen
Available functions may vary by vehicle. The function menu may include:
ECU Information — displays detailed ECU information. Select to view the
information screen.
Trouble Codes — contains Read Codes and Erase Codes. The former displays
detailed DTC information retrieved from the vehicle control module, the latter allows
you to erase DTCs and other data from the ECU.
Live Data — retrieves and displays live data and parameters from the vehicle’s ECU.
Active Test — accesses vehicle-specific subsystem and components tests.
Special Function — performs various component adaptations.
Coding — reprograms adaptive data for vehicle control modules after repairs or
replacements of vehicle parts.
To perform a diagnostic function
1. Establish communication with the test vehicle.
2. Identify the test vehicle by selecting from the menu options.
3. Locate the required system for testing by Auto Scan or through menu-driven
selections in Control Unit.
4. Select the desired diagnostic function from the Function Menu.
4.4.2.1 ECU Information
This function retrieves and displays the specific information for the tested control unit,
including unit type, version numbers, and other specifications.
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Figure 4-14 ECU Information Screen
1. Diagnostics Toolbar Buttons — see Table 4-2 Diagnostics Toolbar Buttons for
detailed descriptions for the operations for each button.
2. Main Section — the left column displays the item names, and the right column shows
the specifications or descriptions.
3. Function Button — in this case, only the ESC button is available. Tap it to exit after
viewing.
4.4.2.2 Trouble Codes
Read Codes
This function retrieves and displays DTCs from the vehicle’s control system. The Read
Codes screen varies for each vehicle being tested. On some vehicles, freeze frame data
can also be retrieved for viewing. A sample Read Codes screen displays as below:
Figure 4-15 Read Codes Screen
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1. Diagnostics Toolbar — see Table 4-2 Diagnostics Toolbar Buttons for details.
2. Main Section
Column 1 — displays the retrieved codes from the vehicle.
Column 2 — indicates the status of the retrieved codes.
Column 3 — displays detailed descriptions for the retrieved codes.
Snowflake Icon — only displays when freeze frame data is available for
viewing. Tap the icon to display the data screen, which is similar to that of the
Read Codes interface and shares similar operations.
Column 4 — displays additional information about the retrieved fault codes.
3. Function Button
Service Manual — tap to view fault code information, including fault
description, condition for fault identification, and driver information.
Freeze Frame — tap to view the freeze frame data.
Search — tap to search related fault code information on the Internet.
Erase Codes — tap to erase the fault codes.
ESC — tap to return to the previous screen or exit the function.
Erase Codes
After reading the retrieved codes and making repairs, you can erase the codes from the
vehicle using this function. Before performing this function, make sure the vehicle's
ignition key is in the ON (RUN) position with the engine off.
To erase codes
1. Tap Erase Codes from the Trouble Codes screen.
2. A warning message displays to inform you of data loss when this function is
applied.
a) Tap Yes to continue. A confirmation screen displays when the operation is
successfully done.
b) Tap No to exit.
3. Tap ESC on the confirmation screen to exit Erase Codes.
4. Perform the Read Codes function again to ensure the operation is successful.
4.4.2.3 Live Data
When this function is selected, the screen displays the data list for the selected module.
The parameters display in the order that they are transmitted by the ECU, so expect
variation among vehicles.
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Gesture scrolling allows you to quickly move through the data list. Drag your finger(s) up
or down to reposition the parameters being displayed if the data occupies more than one
screen. The figure below shows a typical Live Data screen:
Figure 4-16 Live Data Screen
1. Diagnostics Toolbar Buttons — tap the drop-down button at the top center of the
screen and the toolbar buttons will display. See Table 4-2 Diagnostics Toolbar
Buttons for details.
2. Main Section
Name Column — displays the parameter names.
a) Check Box — tap the check box on the left side of the parameter name to
make item selection. Tap the check box again to deselect the item.
b) Drop-down Button — tap the drop-down button on the right side of the
parameter name to open a sub menu, providing data display mode options.
Value Column — displays the values of the parameter items.
Unit Column — displays the unit for the parameters.
To change the unit mode, tap the Settings button on the top toolbar and
select a required mode. See Unit for more information.
Display Mode
There are four types of display modes available for data viewing, allowing you to
view various types of parameters in the mode best suited to represent the data.
Tap the drop-down button on the right of a parameter to open a submenu. A total of
7 buttons will be displayed: The 4 buttons to the left represent different data display
modes, plus an Information button (active when additional information is available),
a Unit Change button (for switching the unit of displayed data), and a Trigger button
(tap to open the Trigger Settings screen).
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Figure 4-17 Display Mode Screen
Each parameter item displays its selected mode independently.
Analog Gauge Mode — displays the parameters in gauge charts.
Text Mode — the default mode that displays the parameters as a text list.
NOTE
Status parameters, such as a switch reading like ON, OFF, ACTIVE, and ABORT,
can only be displayed in Text Mode. Value parameters, such as a sensor reading,
can be displayed in both text and graph modes.
Waveform Graph Mode — displays the parameters in waveform graphs.
In this mode, five control buttons will display on the right side of the parameter item,
allowing you to manipulate the display status.
Figure 4-18 Waveform Graph Mode Screen
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Settings Button (SetY) — sets the minimum and maximum values of the
Y axis.
Scale Button — changes the scale values.
There are two scale buttons, displayed above the waveform graph to the
right side, which can be used to change the scale values of the X axis
and Y axis of the graph. There are four scales available for the X axis: x1,
x2, x4 and x8. There are three scales available for the Y axis: x1, x2, and
x4.
Edit Button — edit the waveform color and the line thickness.
Zoom-in Button — tap once to display the selected data graph in full
screen.
Exit Button — tap to exit the waveform graph mode.
Full Screen Display — this option is only available in the waveform graph mode,
and primarily used in Graph Merge status for data comparison. There are four control
buttons available on the top right side of the screen under this mode.
Scale Button — tap to change the scale values below the waveform
graph. There are four scales available for the X axis: x1, x2, x4 and x8,
and three scales available for the Y axis: x1, x2, and x4.
Edit Button — tap to open an edit window, in which you can set the
waveform color and the line thickness displayed for the selected
parameter item.
Zoom-out Button — tap to exit full screen mode.
Exit Button — tap to exit the waveform graph mode.
To edit the waveform color and line thickness in a data graph
1. Select parameters to display in Waveform Graph mode.
2. Tap the Edit Button, and an edit window will appear.
3. The parameter is selected automatically in the left column.
4. Select a color from the second column.
5. Select a line thickness from the right column.
6. Tap Done to save the settings and exit, or tap Cancel to exit without saving.
NOTE
In full screen mode, you can edit the waveform color and line thickness by
tapping the Edit button on the top-right side of the screen.
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Figure 4-19 Waveform Edit Screen
Digital Gauge Mode — displays the parameters in the form of a digital gauge
graph.
Trigger Settings
On the Trigger Settings screen, you can set a standard range by filling in a minimum
value and a maximum value. When exceeding this range, the trigger function will be
executed and the tablet will automatically record and save the generated data. You can
review the saved live data by tapping the Review button at the bottom of the screen.
Tap the drop-down button on the right side of a parameter to open a submenu. The
Trigger button is the last one in the submenu. Tap to display the Trigger Settings screen.
Figure 4-20 Trigger Setting Screen
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Two buttons and two input boxes are available in the Trigger Settings screen.
a) Trigger On — switches the trigger on and off. The trigger is ON by default.
b) Buzzer Alarm — switches the alarm on and off. The alarm function makes a beeping
sound to alert you when the data reading reaches the preset minimum or maximum
values. The buzzer alarm will only sound at the first trigger.
c) MIN — tap this input box to enter the required lower threshold value.
d) MAX — tap this input box to enter the required upper threshold value.
To set a trigger
1. Tap the drop-down button on the right of a parameter to open a submenu.
2. Tap the Trigger button on the right side of the submenu to open the Trigger
Settings screen.
3. Tap the MIN input box and enter the required minimum value.
4. Tap the MAX input box and enter the required maximum value.
5. Tap OK to save the settings and return to the Live Data screen, or tap Cancel
to exit without saving.
When the trigger is set, a trigger mark will appear in front of the parameter. The mark is
gray when it is not triggered, and displays orange when triggered. Moreover, two
horizontal lines display on each of the data graphs (when Waveform Graph Mode is
applied) to indicate the alarm point. The threshold lines are shown in different colors to
differentiate them from the parameter waveforms.
Function Buttons
The operations of available function buttons on the Live Data screen are described below:
Cancel All — tap to cancel all selected parameters. Up to 50 parameters can be
selected at one time.
Show Selected/Show All — tap to switch between the two options. One displays
the selected parameters, the other displays all available items.
Graph Merge — tap to merge selected data graphs (for Waveform Graph Mode
only). This function is very useful when comparing different parameters.
NOTE
This mode supports the merging of 2 to 5 parameters from different graphs. Only
quantitative parameters are supported.
To merge selected data graphs
1. Select parameters to be merged.
2. Tap the Graph Merge button at the bottom of the Live Data screen.
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This mode only supports quantitative parameters that can be
represented digitally. If non-digital parameters are selected, a message
will display advising the user that the selected parameters are not
supported in this mode and to select 2 to 5 digital parameters. Tap Got
It to return to the previous screen and select supported parameters.
When unsupported parameters are selected, a message will appear
advising the user to select only supported parameters. A message will
also appear if more than 5 parameters have been selected. Please select
2 to 5 supported parameters and tap the OK button to merge.
3. Tap the Cancel Merging button at the bottom of the Live Data screen to cancel
merging.
To Top — moves a selected data to the top of the list.
Setting — tap to set recording duration: From 5 seconds to 60 minutes.
To set live data recording duration
1. Tap the Setting button at the bottom of the Live Data screen.
2. Tap the “>” button to the right of Recording Time After Trigger bar and select
a time length.
3. Tap OK to save the setting and return to the Live Data Setting screen, or tap the
“x” button at the upper-right corner to exit without saving.
4. Tap Done at the upper-right corner of the Live Data Setting screen to confirm
and save the setting, and return to the Live Data screen, or tap Cancel to exit
without saving.
Clear Data — tap to clear all cached live data.
Freeze — displays a still capture of retrieved data.
Previous Frame — moves to the previous frame of frozen data.
Next Frame — moves to the next frame of frozen data.
Play/Pause — tap to play/pause the frozen data.
Resume — tap to exit the freeze data mode and return to live data display.
Record — starts recording the live data of the selected data items. Tap the
Record button at the bottom of the Live Data screen. A message will display
prompting user to select parameters to record. Tap Got It to confirm. Scroll down
and select data to record. Tap the Record button to start recording. Tap the
Resume button to stop recording. The recorded live data can be viewed in the
Review section at the bottom of the Live Data screen. The recorded data can
also be reviewed in the Data Manager application.
Resume — tap to stop data recording and return to normal data display.
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Flag — displays when the Record function is applied. Tap to set flags to
mark points of interest when recording data. Notes can be added during
playback in Review or Data Manager. Select the preset flag to open a
popup window and display a virtual keyboard to enter notes.
Review — reviews the recorded data. Tap the Review button to display a list of
recordings. Select an item to review.
NOTE
Only data recorded during the current operation can be reviewed on the Live
Data screen. All historical recorded data can be reviewed in Review Data in the
Data Manager application.
Previous Frame — moves to the previous frame of recorded data.
Next Frame — moves to the next frame of recorded data.
Play/Pause — tap to play/pause the recorded data.
Show Selected — displays the selected parameters.
Graph Merge — merges selected data graphs.
Back — exits the review and returns to the Live Data screen.
Back — returns to the previous screen or exits the function.
4.4.2.4 Active Test
The Active Test function is used to access vehicle-specific subsystems and component
tests. Available tests vary by vehicle.
During an active test, the tablet sends commands to the ECU to activate the actuators.
This test determines the integrity of the system or part by reading ECU data, or by
monitoring the operation of the actuators. Such tests may include switching a solenoid,
relay or switch, between two operating states.
Selecting Active Test displays a menu of test options. Available tests vary by vehicle.
Select a test from the menu options. Follow the instructions displayed on the screen to
complete the test. Procedures and instructions vary by vehicles.
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Figure 4-21 Active Test Screen
The function buttons in the lower-right corner of the Active Test screen manipulate the
test signals. Operational instructions are displayed in the main section of the test screen.
Follow the on-screen instructions and make appropriate selections to complete the tests.
Tap the ESC button to exit the test when finished.
4.4.2.5 Special Functions
These functions perform various component adaptations, including the recalibration or
configuration of certain components after repairs or replacements have been completed.
Figure 4-22 Special Function Screen 1
Select a function to display detailed information and the execution screen.
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Figure 4-23 Special Function Screen 2
List Tab Page:
Column 1 — displays the description of the function being performed or the live data
corresponding to the special function.
Column 2 — displays the execution status such as Completed or Activated or the
corresponding live data values.
Column 3 — displays the measurement units of the live data.
Tap a function button to perform the selected function or exit the function.
4.4.2.6 Coding
Selecting the Coding function opens a menu of operation options that varies by vehicle
makes and models. Follow all on-screen instructions while performing the coding
operations.
The main section of the Coding screen displays a list of vehicle components and coding
information that mainly consists of two parts:
1. All available systems for coding are displayed on the left side, and the coding data
or value on the right side.
2. The bottom of the main section displays the function buttons that enable you to
manipulate the operation.
Check the vehicle condition and coding information carefully. Use the function button to
edit the codes for corresponding components. Tap Send when you finish editing all items.
When the operation is completed, an execution status message such as “Completed”,
“Finished” or “Successful” may appear.
Tap the ESC button to exit the function.
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4.5 Generic OBDII Operations
OBDII/EOBD vehicle diagnosis option offers a quick way to check for DTCs, isolate the
cause of an illuminated malfunction indicator lamp (MIL), check monitor status prior to
emissions certification testing, verify repairs, and perform other emissions-related
services. The OBDII direct access option is also used for testing OBDII/EOBD-compliant
vehicles that are not included in the Diagnostics database. Diagnostics toolbar buttons
at the top of the screen are available for specific vehicle diagnostics. See Table 4-2
Diagnostics Toolbar Buttons for details.
4.5.1 General Procedure
To access the OBDII/EOBD diagnostics functions
1. Tap the Diagnostics application button from the Job Menu. The Vehicle Menu
will appear.
2. Tap the EOBD button. There are two options for establishing communication
with the vehicle.
Auto Scan — select to establish communication using each protocol in
order to determine which one the vehicle is using.
Protocol — select to open a submenu of available protocols. A
communications protocol is a standardized way of data communication
between an ECM and a diagnostic tool. Global OBD may use several
different communications protocols.
3. Select a specific protocol under the Protocol option. Wait for the OBDII
Diagnostics Menu to appear.
4. Select a function to continue. Supported functions may vary by vehicles.
DTC & FFD
I/M Readiness
Live Data
On-Board Monitor
Component Test
Vehicle Information
Vehicle Status
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Figure 4-24 OBDII Diagnostics Menu Screen
4.5.2 Function Descriptions
This section describes the various functions of each diagnostic option:
DTC & FFD
When this function is selected, the screen displays a list of stored codes and pending
codes. When the Freeze frame data of certain DTCs are available for viewing, a
snowflake button will display on the right side of the DTC item. The Erase Codes and
Read codes functions can be applied by tapping the function buttons at the bottom of the
screen.
Figure 4-25 DTC & FFD Menu Screen
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Current Codes
Current codes are emissions-related DTCs from the ECU of the vehicle.
OBDII/EOBD codes are prioritized according to their emissions severity, with higher-
priority codes overwriting lower-priority ones. The priority of the code determines the
illumination of the Malfunction Indicator Lamp (MIL) and the codes erase procedure.
Manufacturers rank codes differently, so DTCs may vary by vehicle.
Pending Codes
These are codes whose storing conditions have been met during the last drive cycle,
but need to be met on two or more consecutive drive cycles before the DTC is stored.
The purpose of displaying pending codes is to assist the service technician after a
vehicle repair when diagnostic information is cleared, by reporting test results after
a single drive cycle.
a) If a test fails during the drive cycle, the DTC associated will be reported. If the
pending fault does not occur again within 40 to 80 warm-up cycles, the fault is
automatically cleared from memory.
b) Test results reported do not necessarily indicate a faulty component or system.
If test results indicate another failure after additional driving, a DTC is stored to
indicate a faulty component or system.
Freeze Frame
In most cases, the stored frame is the last DTC reported. Certain DTCs, those that
have a greater impact on vehicle emission, have a higher priority. In these cases,
DTCs of the highest priority will be retained. Freeze frame data includes a "snapshot"
of critical parameter values at the time the DTC is stored.
Erase Codes
This option is used to clear all emissions-related diagnostics data including DTCs,
freeze frame data, and specific manufacturer-enhanced data from the vehicle ECU.
This option resets the I/M Readiness Monitor Status for all vehicle monitors to “Not
Ready” or “Not Complete”.
A confirmation screen will appear when the Clear Codes option is selected to prevent
accidental loss of data. Select Yes on the confirmation screen to continue or No to
exit.
I/M Readiness
This function is used to check the readiness of the monitoring system. It is an excellent
function to use prior to having a vehicle inspected for local emissions compliance.
Selecting I/M Readiness opens a submenu with two choices:
Since DTCs Cleared — displays the status of monitors since the last time the DTCs
were erased.
This Drive Cycle — displays the status of monitors since the beginning of the current
drive cycle.
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Live Data
This function displays the real time PID data from the ECU. Displayed data includes
analog and digital input and output, and system status information broadcast in the
vehicle data stream.
Live data can be displayed in various modes. See Live Data for detailed information.
On-Board Monitor
This option allows you to view the results of On-Board Monitor tests. The tests are useful
after the service when a vehicle's control module memory is already erased.
Component Test
This function enables dual-directional control of the ECM so that the tablet can transmit
control commands to operate the vehicle systems. This function is useful in determining
how well the ECU responds to a command.
Vehicle Information
This function enables the display of the vehicle identification number (VIN), calibration
identification number, calibration verification number (CVN), and other information of the
test vehicle.
Vehicle Status
This function checks the current condition of the vehicle, such as the communications
protocols of OBDII modules, quantity of fault codes, and the status of the Malfunction
Indicator Light (MIL).
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4.6 Diagnostic Reports
4.6.1 Pre-Scan and Post-Scan Functions
After performing pre-scan and post-scan functions by entering the same maintenance
order number, tap Data Manager > Vehicle History to select the historical test record
named with the maintenance order number. Both the pre-scan and post-scan results will
be displayed in the same historical test record, which can be generated as a PDF report
for easy data comparison.
Pre-Scan Function
Select a vehicle button from the Vehicle Menu screen. Enter the maintenance order
number in the pop-up box to scan and detect the whole vehicle. You can also add
pictures to record the current condition of the vehicle. Once the pre-scan is
completed, you are not allowed to perform pre-scan again, and the scan result
cannot be modified.
Post-Scan Function
After the pre-scan is complete, exit this diagnostic session. Then select the vehicle
brand from the Vehicle Menu screen again. Enter the same maintenance order
number in the pop-up box. The post-scan will proceed and the record will be
generated after scanning.
NOTE
The post-scan function can be performed more than once following the above
procedures, and the report will be generated from the last scan.
4.6.2 Diagnostics Report Saving, Viewing, and Sharing
The diagnostic report can be reviewed, saved, and shared with others through many
ways.
4.6.2.1 Diagnostics Report Saving
Via the History function
1) Enter the main screen of the Diagnostics application, and tap History on the
top toolbar.
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Figure 4-26 History Screen
2) Select a record and tap the button on the upper-right corner.
Figure 4-27 Historical Test Screen
3) Tap Get Report. Enter the license plate and current mileage. Tap Save.
Via the functions on the Diagnostics Toolbar
The diagnostic report can also be viewed from such diagnostic function screens as
Auto scan and Trouble codes. There are two ways to view the saved reports:
Tap the button in the diagnostics toolbar and select Save All Data. Enter
the license number and tap Save. Tap the button on the upper-right of the
screen to view the report.
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Tap the button in the diagnostics toolbar and select Save Report. Enter
the license number and current mileage. Tap Save > View Report and then
select a report to view.
Figure 4-28 Trouble Codes Screen
4.6.2.2 Diagnostics Report Viewing
All the saved reports can be viewed in the Data Manager application.
Tap Data Manager > Vehicle History. Select a vehicle history record and then tap
View PDF in the upper-right corner to view the report.
Once you saved the reports by tapping the Save All Data button, tap Data Manager >
PDF to view these reports.
Once you saved the reports by tapping the Get Report or Save Report button, tap
Data Manager > Cloud Report to view these reports.
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4.6.2.3 Diagnostics Report Cloud Sharing
1) Tap Data Manager > Cloud Report to enter the Report List screen.
Figure 4-29 Report List 1
NOTE
Note that if the report displays , it means the report has been uploaded to the cloud
successfully, and you can share the report with others; if the report displays , it means
the report has failed to upload to the cloud, but will try to automatically upload to the cloud
when entering the Report again.
2) Tap on the lower-right icon on the report that displays , then select one
of three ways to share the report.
Figure 4-30 Report List 2
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4.7 Exiting Diagnostics
The Diagnostics application remains open as long as there is an active communication
with the vehicle. You must exit the diagnostics operation to stop all communications with
the vehicle before closing the Diagnostics application.
NOTE
Damage to the vehicle electronic control module (ECM) may occur if communication is
disrupted. Ensure all forms of communication link such as data cable, USB cable, and
wireless or wired network, are properly connected throughout the test. Exit all interfaces
before disconnecting the test cable and power supply.
To exit the Diagnostics application
1. On an active diagnostic screen, tap the Back or ESC function button to exit a
diagnostic session; Or
2. Tap the Vehicle Swap button in the diagnostics toolbar to return to the Vehicle
Menu screen.
3. On the Vehicle Menu screen, tap the Home button on the top toolbar; or tap the
Back button on the navigation bar at the bottom of the screen. Or
4. Tap the Home button on the diagnostics toolbar to exit the application directly
and return to the Job Menu.
Now, the Diagnostics application is no longer communicating with the vehicle and it is
safe to open other applications or exit the Diagnostics System and return to the Android
Home screen.
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Service
The Service application is specially designed to provide quick access to the vehicle
systems for various scheduled service and maintenance tasks. The typical service
operation screen is a series of menu-driven commands. Follow the on-screen
instructions to select appropriate options, enter values or data, and perform necessary
actions. The application will display detailed instructions to complete selected service
operations.
After entering a special function, the screen will display two options: Diagnosis and Hot
Functions. Diagnosis enables the reading and clearing of codes, which is sometimes
necessary after completing certain special functions. Hot Functions consists of sub
functions of the selected special function.
The most commonly used services are described in this chapter.
5.1 Oil Reset Service
Perform reset for the Engine Oil Life system, which calculates an optimal oil life change
interval depending on the vehicle driving conditions and climate. The Oil Life Reminder
must be reset each time the oil is changed so that the system can calculate when the
next oil change is required.
IMPORTANT
Always reset the engine oil life to 100% after each oil change.
All required work must be carried out before the service indicators are reset. Failure
to do so may result in incorrect service values and cause DTCs to be stored by the
relevant control module.
For some vehicles, the tool can reset additional service lights such as maintenance
cycle and service interval. On BMW vehicles for example, service resets include
engine oil, spark plugs, front/rear brakes, coolant, particle filter, brake fluid, micro
filter, vehicle inspection, exhaust emissions inspection, and vehicle checks.
5.2 Electronic Parking Brake (EPB) Service
This function has a multitude of usages to maintain the electronic braking system
including deactivating and activating the brake control system, assisting with brake fluid
control, opening and closing brake pads, and calibrating brakes after disc or pad
replacement.
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EPB Safety
It can be dangerous to perform Electronic Parking Brake (EPB) system maintenance, so
before you begin the service work, please keep the following rules in mind:
Ensure that you are fully familiar with the braking system and its operation before
commencing any work.
The EPB control system may require deactivation before carrying out any
maintenance/diagnostic work on the brake system. This can be done from the tool
menu.
Only carry out maintenance work when the vehicle is stationary and on level ground.
Ensure that the EPB control system is reactivated after the maintenance work has
been completed.
NOTE
Autel accepts no responsibility for any accident or injury arising from the maintenance of
the EPB system.
5.3 Battery Management System (BMS) Service
The BMS (Battery Management System) allows the tool to evaluate the battery charge
state, monitor the closed-circuit current, register the battery replacement, and activate
the rest state of the vehicle.
NOTE
This function is not supported by all vehicles.
The sub functions and actual test screens of the BMS may vary by vehicle. Follow
the on-screen instructions to make correct selections.
The vehicle may use either a sealed lead-acid battery or an AGM (Absorbed Glass Mat)
battery. Lead acid batteries contain liquid sulphuric acid and can spill when overturned.
AGM batteries (valve regulated lead acid, VRLA batteries) also contain sulphuric acid,
but the acid is contained in glass mats between terminal plates.
It is recommended that the replacement aftermarket battery has the same specifications,
such as capacity and type, as the original battery. If the original battery is replaced with
a different type of battery (e.g., a lead-acid battery is replaced with an AGM battery) or a
battery with a different capacity (mAh), the vehicle may require reprogramming the new
battery type in addition to performing the battery reset. Consult the vehicle manual for
additional vehicle-specific information.
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5.4 Steering Angle Sensor (SAS) Service
Steering Angle Sensor Calibration permanently stores the current steering wheel position
as the straight-ahead position in the steering angle sensor EEPROM. Therefore, the front
wheels and the steering wheel must be set exactly to the straight-ahead position before
calibration. In addition, the vehicle identification number is also read from the instrument
cluster and stored permanently in the steering angle sensor EEPROM. On successful
completion of calibration, the steering angle sensor fault memory is automatically cleared.
Calibration must always be carried out after the following operations:
Steering wheel replacement
Steering angle sensor replacement
Any maintenance that involves opening the connector hub from the steering angle
sensor to the column
Any maintenance or repair work on the steering linkage, steering gear or other
related mechanism
Wheel alignment or wheel track adjustment
Accident repairs where damage to the steering angle sensor or assembly, or any
part of the steering system may have occurred
NOTE
AUTEL accepts no responsibility for any accident or injury arising from servicing the
SAS system. When interpreting DTCs retrieved from the vehicle, always follow the
manufacturer’s recommendation for repair.
All software screens shown in this manual are examples, actual test screens may
vary for each vehicle being tested. Observe the menu titles and on-screen
instructions to make correct option selections.
Before starting the procedure, make sure the vehicle has ESC. Look for the button
on dash.
5.5 Diesel Particle Filter (DPF) Service
The Diesel Particle Filter (DPF) function manages DPF regeneration, DPF component
replacement teach-in, and DPF teach-in after replacing the engine control unit.
The ECM monitors driving style and selects a suitable time to employ regeneration. Cars
driven a lot at idling speed and low load will attempt to regenerate earlier than cars driven
with higher load and speed. In order for regeneration to take place, a prolonged high
exhaust temperature must be obtained.
In the event of the car being driven in such a way that regeneration is not possible, i.e.,
frequent short journeys, a diagnostic trouble code will eventually be registered in addition
to the DPF light and "Check Engine" indicators. A service regeneration can be requested
in the workshop using the diagnostic tool.
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Before performing a forced DPF regeneration using the tool, check the following items:
The fuel light is not on.
No DPF-relevant faults stored in system.
The vehicle has the specified engine oil.
The oil for diesel is not contaminated.
IMPORTANT
Before diagnosing a problem vehicle and attempting to perform an emergency
regeneration, it is important to obtain a full diagnostic log and read out relevant measured
value blocks.
NOTE
The DPF will not regenerate when the engine management light is on or when there
is a faulty EGR valve.
The ECU must be re-adapted when replacing the DPF and when topping up the fuel
additive Eolys.
If the vehicle needs to be driven in order to perform a DPF service, a second person
is required for the function: One person should drive the vehicle while the other
person observes the screen on the tool. Do not attempt to drive and observe the
tablet at the same time. This is dangerous and puts your life and the lives of other
motorist and pedestrians at risk.
5.6 Tire Pressure Monitor System (TPMS) Service
This function allows you to quickly look up the tire sensor IDs from the vehicle's ECU and
to perform TPMS replacement and reset procedures after tire sensors are replaced.
5.7 Immobilizer (IMMO) Service
An immobilizer is an anti-theft mechanism that prevents an automobile's engine from
starting unless the correct ignition key or other device is present. This device prevents
thieves from starting the car by a method known as hot wiring. Most new vehicles have
an immobilizer as standard equipment. An important advantage of this system is that it
doesn't require the car owner to activate it; it operates automatically. An immobilizer is
considered as providing much more effective anti-theft protection than an audible alarm
alone; many auto insurance companies offer lower rates for vehicles that are equipped
with an immobilizer.
As an anti-theft device, an immobilizer disables one of the systems needed to start a
car's engine, usually the fuel supply or the ignition. This is accomplished by radio
frequency identification between a transponder in the ignition key and a device called a
radio frequency reader in the steering column. When the key is placed in the ignition, the
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transponder sends a signal with a unique identification code to the reader, which relays
it to a receiver in the vehicle's computer control module. If the code is correct, the
computer allows the fuel supply and ignition systems to operate and start the car. If the
code is incorrect or absent, the computer disables the system, and the car will be unable
to start until the correct key is placed in the ignition.
The IMMO service can disable a lost vehicle key and program the replacement key fob.
One or more replacement key fobs can be programmed.
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OEM Authorization
The OEM Authorization application allows to unlock the gateway ECU (CGW) for some
vehicles to perform advanced diagnostics tests.
NOTE
Make sure the tablet is connected to the Internet before launching the OEM Authorization
application.
To unlock the gateway ECU (CGW)
1. Connect the Diagnostics Platform to the vehicle using the Main Cable.
2. Tap Diagnostics on the Job Menu.
3. Tap Renault. Select the vehicle type and tap OK to confirm the vehicle
information.
4. On the Information screen, tap Unlock.
5. On the Purchase screen, tap OK. Select a payment method and complete the
order to unlock the gateway. On the Purchase Successful screen, tap OK.
6. Exit the Diagnostics application. Tap OEM Authorization on the Job Menu.
On the OEM Authorization screen, tap Renew. The Unlocking Information
screen appears, on which you can view the remaining service sessions.
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Data Manager
The Data Manager application allows you to store, print, and review the saved files,
manage the workshop information, customer information records and keep test vehicle
history records.
Selecting the Data Manager application opens the file system menu. There are nine main
functions available.
Figure 7-1 Data Manager Main Screen
Table 7-1 Buttons in Data Manager
Button
Name
Description
Vehicle
History
Tap to review the diagnostic history
record.
Workshop
Information
Tap to edit the information of
workshops.
Customer
Tap to create a new customer account
file.
Image
Tap to review the screenshots.
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Button
Name
Description
Cloud Report
Tap to view the local reports on your
tablet. If the report is successfully
uploaded to cloud, you can also share
the report with others.
PDF
Tap to review the reports stored as
PDF format.
Review Data
Tap to review the recorded data.
Data Logging
Tap to review the communication data
and ECU information of the test
vehicle. The saved data can be
reported and sent to the technical
center via the Internet.
Uninstalled
Apps
Tap to uninstall applications.
7.1 Vehicle History
This function stores vehicle test records, including vehicle information and the retrieved
DTCs from previous diagnostics sessions. Test information is summarized and displayed
in an easy-to-read table listing. The Vehicle History also provides direct access to the
previously tested vehicle and allows you to directly restart a diagnostic session without
needing to perform auto or manual vehicle selection.
Figure 7-2 Vehicle History Screen
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1. Top Toolbar Buttons — navigation and application controls.
2. Main Section — displays all vehicle test records.
To activate a test session for the recorded vehicle
1. Tap Data Manager on the Job Menu.
2. Select Vehicle History to open the screen. Tap Diagnostics or Service to
select diagnostic test records or service test records.
3. Tap the Diagnostics icon at the bottom of the thumbnail of a vehicle record.
The Diagnostics screen of the vehicle will appear and a new diagnostic session
will be activated. See Diagnostics for detailed instructions on vehicle diagnostic
operations.
Or,
Select a vehicle thumbnail and choose a record. A Test History record sheet
will appear. Review the recorded information for the test vehicle, and tap the
Diagnostics button on the upper-right corner to continue diagnostics.
NOTE
The tablet must establish a communication link with the vehicle to restart test sessions
on previously tested vehicles.
7.1.1 Historical Test Record
The Test History is a detailed data form for the tested vehicle, which includes general
vehicle information, service records, customer information, and the diagnostic trouble
codes retrieved from previous test sessions. Technician Notes will also be displayed if
they are available.
Figure 7-3 Test History Sheet
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To edit the Test History
1. Tap Data Manager on the Job Menu.
2. Select Vehicle History.
3. Select the specific vehicle record thumbnail from the main section. The vehicle
test record sheet will appear.
4. Tap Edit (a pen icon) to edit the record.
5. Tap each item to enter information or attach data files or images.
NOTE
The vehicle VIN number, license number, and the customer account
information are correlated by default. Vehicle records will automatically be
correlated using this vehicle and customer identification.
6. Tap Add to Customer to correlate the Test History with an existing customer
account, or add a new associated account to be correlated with the test vehicle
record. See Customer for more information.
7. Tap Done to save the updated record, or tap Cancel to exit without saving.
7.2 Workshop Information
The Workshop Information form allows you to enter, edit, and save detailed workshop
information, such as shop name, business address, phone number, and other remarks,
which, when printing vehicle diagnostic reports and other associated test file, will display
as the header of the printed documents.
Figure 7-4 Workshop Information Sheet
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To edit your Workshop Information
1. Tap the Data Manager application on the Job Menu.
2. Select Workshop Information.
3. Tap on each field to enter information.
4. Tap Done to save the updated workshop information record, or tap Cancel to
exit without saving.
7.3 Customer
The Customer function allows you to create and edit customer accounts. It helps you to
save and organize your customer information accounts, which can then be correlated
with the associated test vehicle records.
To create a customer account
1. Tap the Data Manager application on the Job Menu.
2. Select Customer.
3. Tap the Add a Customer button. A blank information form will appear. Tap
each field to enter the appropriate information.
NOTE
The items that must be filled are indicated as required fields.
4. Some customers may have more than one vehicle for service; you can always
add new vehicle information to a customer account. Tap Add New Vehicle
Information, and then fill in the vehicle information.
5. Tap Complete to save the account, or tap Cancel to exit without saving.
To edit a customer account
1. Tap Data Manager on the Job Menu.
2. Select Customer.
3. Select a customer account by tapping the corresponding name card. A
Customer Information record will appear.
4. Tap Edit on the top toolbar to edit the record.
5. Tap on the input field to edit the information, and enter updated information.
6. Tap Complete to save the updated information, or tap Cancel to exit without
saving.
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To delete a customer account
1. Tap Data Manager on the Job Menu.
2. Select Customer.
3. Select a customer account by tapping the corresponding name card. A
Customer Information record will appear.
4. Tap Edit on the top toolbar to edit the record.
5. Tap the Delete button on the top of the screen. A reminder will appear.
6. Tap OK to confirm the command, and the account will be deleted, or tap Cancel
to cancel the request.
7.4 Image
The Image section is a database containing all captured screenshots.
Figure 7-5 Image Screen
1. Toolbar Buttons — used to edit, print or delete image files. See the following table
for detailed information.
2. Main Section — displays stored images.
Table 7-2 Toolbar Buttons in Image
Button
Name
Description
Back
Returns to the previous screen.
Search
Tap to search the database.
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Edit
Tap to display the editing toolbar to delete, print or
email images.
Cancel
Tap to close the editing toolbar or cancel file search.
Print
Tap to print the selected image.
Delete
Tap to delete the selected image.
Email
Tap to send the selected image to an email address.
To edit/delete images
1. Select Data Manager from the Job Menu.
2. Select Image to access the image database.
3. Tap Edit on the top-right corner of the screen. The editing screen will appear.
4. Select the image(s) you want to edit.
5. Tap Delete to delete the selected images or delete all images. Tap Print to
select to print the selected image(s), or tap Email to send the selected images
to an email address.
7.5 Cloud Report
This section stores and displays all diagnostic reports. The reports stored in this area will
be uploaded automatically when you set ON to the Report upload to Cloud in Report
Settings. See Report Settings for further details. Tap one of the reports to view it or share
it. See Diagnostics Report Saving, Viewing, and Sharing for more information.
7.6 PDF Files
The PDF section stores and displays all PDF files of saved data. After entering the PDF
database, select a PDF file to view.
This section uses the standard Adobe Reader application for file viewing and editing.
Refer to the Adobe Reader manual for more detailed instructions.
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7.7 Review Data
The Review Data section allows you to play back recorded data frames of live data
streams.
On the Review Data main screen, select a record file to play back.
Figure 7-6 Data Playback Screen
1. Main Section — displays the recorded data frames.
2. Navigation Toolbar — allows you to manipulate data playback.
Use the Navigation Toolbar buttons to play back the recorded data from frame to frame.
Tap Back to exit data playback.
7.8 Data Logging
The Data Logging section allows you to launch the Support platform to view records of
all feedback or no feedback data logs on the diagnostics system. For more details, refer
to Data Logging.
7.9 Uninstall Apps
This section allows you to manage the software applications installed on the diagnostics
system. Selecting this section opens a management screen, on which you can check all
available vehicle diagnostic applications.
Select the vehicle software you want to delete by tapping on the vehicle brand icon, after
which the selected item will display a blue mark at the upper-right corner. Tap the Delete
button on the top bar to delete the software from the system database.
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Settings
Selecting Settings application opens a setup screen, on which you can adjust default
settings and view information about the MaxiPRO system. The following options are
available for the MaxiPRO system settings:
Unit
Language
Printing Settings
Report Settings
Push Notifications
Firmware Upgrade
Auto Update
Vehicle List
Laws and Regulations
System Settings
About
This section describes the operation procedures for the settings.
8.1 Unit
This option allows you to adjust the measurement unit for the diagnostics system.
To adjust the unit setting
1. Tap Settings on the Job Menu.
2. Tap Unit on the left column.
3. Select the appropriate measurement unit, Metric or Imperial. A check mark will
display to the right of the selected unit.
4. Tap the Home button on the top-left corner to return to the Job Menu, or select
another setting option for system setup.
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8.2 Language
This option allows you to adjust the display language for the MaxiPRO system.
To adjust the language setting
1. Tap Settings on the Job Menu.
2. Tap Language on the left column.
3. Select the appropriate language. A check mark will display to the right of the
selected language.
4. Tap the Home button on the top-left corner to return to the Job Menu, or select
another setting option for system setup.
8.3 Printing Settings
8.3.1 Printing Settings
This option allows you to print from the tablet to a network printer via a computer.
To set up the printer connection
1. Tap Settings on the Job Menu.
2. Tap Printing Settings on the left column.
3. Tap Print via PC-Link or Print via Wi-Fi to enable the printing function, which
enables the tablet to send files to the printer through the PC via Wi-Fi or Ethernet
connection.
4. Tap the Home button on the top-left corner to return to the Job Menu, or select
another setting option for system setup.
8.3.2 Printing Operations
To install the MaxiSys Printer driver program
1. Download the Maxi PC Suite software from www.autel.com > Support >
Downloads > Autel Update Tools, and install it to your windows-based
computer.
2. Double click the Setup.exe item.
3. Select the installation language and the wizard will load.
4. Follow the instructions on the screen and click Next to continue.
5. Click Install and the printer driver program will be installed onto the computer.
6. Click Finish to complete the installation.
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This section below describes how to receive files from the tablet and perform printing
through the computer.
NOTE
Make sure the tablet is connected to the same network with your computer, either
via Wi-Fi or LAN, before printing.
Make sure the computer installed with the Printing Services program is connected
to a printer.
To print from a computer
1. Run the PC Link on the computer.
2. Click Test Print to check whether the printer works properly.
3. Select the MaxiSys Printer tab.
4. Tap the Print button on the toolbar of the tablet. A test document will be sent to
the computer.
If the Auto Print option in the MaxiSys Printer is selected, the MaxiSys
Printer will automatically print the received document.
If the Auto Print option is not selected, click the Open PDF File button to
view the files. Select the file(s) to be printed and click Print.
8.4 Report Settings
Two options are available in this section: Scan Report and Report Upload to Cloud.
Scan Report
Toggle the ON/OFF button to enable/disable Pre-Scan and Post-Scan functions, which
enable the user to compare the changes between pre-scan and post-scan. For more
information about the pre-scan and post-scan functions, see Pre-Scan and Post-Scan
Functions for details.
Report Upload to Cloud
This option automatically synchronizes the diagnostics information of the vehicle to the
vehicle history and forms a diagnostic report for the user to upload. Tap the ON/OFF
button to enable/disable the Report Upload to Cloud function. The button appears blue if
the function is enabled and displays gray if the function is disabled.
NOTE
Make sure the tablet is connected to network while uploading reports.
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8.5 Push Notifications
This option allows you to manage notifications. The Notification Preferences option is
turned on by default and cannot be turned off by users so that certain system notifications
such as system security warnings will not be blocked.
To manage other notifications
1. Tap the Settings application on the Job Menu.
2. Tap the Push Notifications option on the left column.
3. Tap the button on the right of the Other Notifications option to open a drop-
down list.
4. There are four options: Enable All Notifications, Limit to 3 Notifications or Less
per Week, Limit to 1 Notification per Week, and Disable All Notifications. Select
whichever you prefer.
NOTE
Notifications will display on the screen. Slide the screen from top to check the
received messages. If the message list covers more than one screen, slide the list
up or down to view them.
Tapping a specific message launches the corresponding application. For example,
if you tap on an Update notification, the Update application will be launched.
8.6 Firmware Upgrade
This option allows you to upgrade the firmware of the tool. Connect the tablet to the
vehicle through DLC and use the USB type-C cable for power supply. Follow the on-
screen instructions to complete the operation. Internet connection is necessary for this
operation.
To upgrade the firmware
1. Connect the tablet to the vehicle using the main cable.
2. Tap Settings on the Job Menu.
3. Tap Firmware Upgrade on the left column.
4. Tap the Update Now button to upgrade the latest firmware version.
5. Tap the Home button on the top-left corner to return to the Job Menu, or select
another setting option for system setup.
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8.7 Auto Update
This option allows you to set the specific time for updating software automatically. There
are three update options: OS Update, MaxiPRO Update, and Vehicle Update.
Tap the ON/OFF button to enable/disable the Auto Update function. The button will
display blue if Auto Update is enabled and gray if disabled. Set the time of the day for
updating. If a specific time is set, the selected software will be automatically updated at
the exact time.
NOTE
Internet connection is necessary for auto update, otherwise, it would not work even if you
have already switched it on. Make sure the tool is connected to the Internet for the time
you have set.
8.8 Vehicle List
This option allows you to sort the vehicles either by alphabetical order or by using
frequency.
To adjust the vehicle list setting
1. Tap Settings on the Job Menu.
2. Tap Vehicle List on the left column.
3. Select the desired sort order. A check mark will appear to the right of the
selected item.
4. Tap the Home icon on the top-left corner to return to the Job Menu, or select
another setting option for the system setup.
8.9 Laws and Regulations
To safeguard the rights and interests of both software developers and users, we have
provided a list of legal terms and statement information. Please take the time to read
them attentively before utilizing the Autel software.
8.10 System Settings
This function provides you with direct access to the Android system settings interface,
where you can adjust various system settings for the Android operating system,
regarding wireless and network settings, various device settings such as sound and
display, as well as system security settings, and check related information about the
Android system. Refer to your Android documentation for additional information.
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8.11 About
The About option provides information of the MaxiPRO diagnostics device including the
product name, version, hardware, and serial number.
To check the MaxiPRO product information in About
1. Tap Settings on the Job Menu.
2. Tap About on the left column. The product information screen will appear on
the right.
3. Tap the Home button on the top-left corner to return to the Job Menu, or select
another setting option for the system setup.
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Update
The Update application allows you to download the latest released software. The updates
can improve the MaxiPRO applications’ capabilities, typically by adding new tests, new
models, or enhanced applications to the database.
The tablet automatically searches for available updates for all of the software when it is
connected to the Internet. Any updates that are found can be downloaded and installed
on the device. This section describes installing an update to the MaxiPRO system.
Figure 9-1 Update Screen
1. Top Tool Buttons
Updates — tap to display the Update screen, which is displayed by default
after tapping the Update application button.
Member Center —tap to enter the Member Center screen.
Refresh — refreshes the available update list.
2. Information Bar — displays your Autel ID, the tablet model information, subscription
validity period and other related information. Tap Renew to extend subscription.
3. Main Section — displays the available updates.
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9.1 Update Procedures
To update the software
1. Ensure the tablet is connected to a power source with stable access to the
Internet.
NOTE
Make sure the tablet is registered before activating the Update application. See
Autel User Center for details.
2. Tap Update on the Job Menu, or tap the update notification message when
received. The Update application screen displays.
3. Check all available updates:
If you only want to update some individual items, tap the Get button on the
right column of the specific item. This option is highly recommended to
ensure updates are performed correctly, especially if unsure of the speed
and stability of your network connection.
If you decide to update all the items, tap the Update All button.
4. Tap More to view the details of the applications that can be updated this time.
If you did not perform update operations, you can also tap the Get or Update
All button for update on the following screen.
Figure 9-2 Update Screen 2
5. Tap the Pause button to suspend the updating process. When you tap
Continue to renew the update, the updating process will resume from the pause
point.
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6. When the updating process is completed, the software will be installed
automatically. The previous version will be replaced.
9.2 Member Center
To cater to the unique requirements of Autel members, the Member Center section has
been designed to incorporate a range of diverse member services, including account
management, rights collection, and event participation. Autel members can take
advantage of exclusive privileged services available within this section.
Figure 9-3 Member Center Screen
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Support
This application launches the Support platform which synchronizes Autel’s online service
with the tablet. In order to synchronize the device to your online account, you need to
register the product through the Internet when you use it for the first time. The Support
application is connected to Autel’s service channel and online communities which
provides the quickest way to find solutions to common problems, allowing you to submit
complaints and help requests to obtain direct services and supports from the online
community.
10.1 Product Registration
In order to get access to the Support platform and obtain update and other services from
Autel, you are required to register the tablet the first time you use it. See Autel User
Center for detailed information.
10.2 Support Screen Layout
The main section of the Support screen is comprised of two sections. The left column is
the main menu; select one subject from the main menu to display the corresponding
function interface on the right.
Figure 10-1 Support Screen
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10.2.1 My Account
The My Account screen displays the comprehensive information of the user and the
product, which is synchronized with the online registered account, including user and
device information.
User Information — displays detailed information of your registered online Autel
account, such as your Autel ID, Name, Address, and other contact information.
Device Information — displays the registered product information, including the
serial number, registration date, expire date, and warranty period.
10.2.2 Data Logging
The Data Logging screen keeps records of all Feedback (submitted), No Feedback (not
submitted but saved) or History (up to the latest 20 test records) data loggings on the
diagnostic system. You can edit and send test records by using the Data Logging function.
Autel support personnel will receive and process submitted reports through the Support
platform.
Figure 10-2 Data Logging Screen
To make a reply in a Data Logging session
1. Tap Feedback to view a list of submitted data logs.
2. Select a specific item to view the latest update of the processing progress.
3. Tap on the input field at the bottom of the screen and enter your reply, or tap the
Audio button to record a voice message or the Camera button to take a
screenshot.
4. Tap Send to deliver your message to Autel support.
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10.2.3 Training
The Training section provides quick links to Autel’s online video library. Select a video
channel by language to see all available online tutorial videos on topics such as product
usage techniques and vehicle diagnostics practice.
10.2.4 FAQ
The FAQ section provides comprehensive references for all questions frequently asked
and answered about the use of Autel’s online member account, and shopping and
payment procedures.
Account — displays questions and answers about the use of Autel’s online user
account.
Shopping — displays questions and answers about online product purchase
methods or procedures.
Payment — displays questions and answers about online product payment methods
or procedures.
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Remote Desktop
The Remote Desktop application launches the TeamViewer QuickSupport program,
which is a simple, fast, and secure remote control interface. You can use the application
to receive remote support from Autel’s support center, colleagues or friends, by allowing
them to control your tablet on their PC via the TeamViewer software.
If you think of a TeamViewer connection as a phone call, the TeamViewer ID would be
the phone number under which all TeamViewer Clients can be reached separately.
Computers and mobile devices that run TeamViewer are identified by a unique global ID.
The first time the Remote Desktop application is launched, this ID is generated
automatically based on the hardware characteristics and will not change later on.
Make sure the tablet is connected to the Internet before launching the Remote Desktop
application, so that the tablet is able to receive remote support from a third party.
Figure 11-1 Remote Desktop Screen
To receive remote support from a partner
1. Power on the tablet.
2. Tap the Remote Desktop application on the Job Menu. The TeamViewer
QuickSupport screen appears and the device ID is generated and shown.
3. Your partner must install the Remote Control software to their PC by
downloading the TeamViewer program (full version) online (see
http://www.teamviewer.com), and then launch the software.
4. Provide your ID to the partner and wait for them to send you a remote control
request.
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5. A prompt will appear asking you to allow remote control on your device.
6. Tap Allow to accept or Deny to reject.
Refer to the associated TeamViewer documents for additional information.
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MaxiViewer
The MaxiViewer application allows you to search the functions supported by our tools
and the version information. There are two ways of searching, either by searching the
product and the vehicle or searching the functions.
To Search by the vehicle
1. Tap the MaxiViewer application on the Job Menu. The Function Viewer screen
will appear.
2. Select a product from the Product type drop-down list.
3. Select the vehicle brand, model, and year. The screen will display all the
functions supported by the selected tool for the selected vehicle.
Figure 12-1 Function Viewer Screen 1
To search by functions
Tap MaxiViewer on the Job Menu. The Function Viewer screen will appear.
Select a product from the Product type drop-down list.
Tap the Search icon. Enter the desired function in the search box. All functions
supported by the selected product for the desired vehicle are displayed with
vehicle's system, type, function, sub function, and version.
NOTE
Fuzzy search is supported.
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Figure 12-2 Function Viewer Screen 2
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Quick Link
The Quick Link application provides you with convenient access to Autel’s official website
and many other well-known sites in automotive service industry to provide technical help,
knowledge bases, forums, and training and expertise consultations.
Figure 13-1 Quick Link Screen
To access a quick link
1. Tap Quick Link on the Job Menu. The Quick Link screen will appear.
2. Select a website thumbnail from the main section. The Chrome browser will be
launched and the selected website will be opened.
3. Now you can start exploring the website.
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MaxiVideo
The MaxiVideo application configures the MaxiPRO diagnostics device to operate as a
digital video scope by simply connecting the tablet to a MaxiVideo Camera. This function
allows you to examine difficult-to-reach areas normally hidden from sight, with the ability
to record digital still images and videos, which offers you an economical solution to
inspect machinery, facilities, and infrastructure in a safe and quick way.
NOTE
1. The MaxiVideo Digital Inspection Camera and its fittings are additional accessories,
and need to be purchased separately. Both sizes (8.5 mm and 5.5 mm) of the imager
head are optional and available for purchase.
2. For detailed operation instructions, please refer to the Quick Reference Guide for
the MaxiVideo Digital Inspection Camera.
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Autel User Center
Software updates are available for free for the first year from the date of purchase. The
Autel User Center application allows you to register your tool to download the latest
released software, thereby enhancing the functionality of the MaxiPRO application by
adding new vehicle models or enhanced applications to the database.
There are two ways for product registration:
Register the product using the tablet
To log in with your account and register your tool
1. Tap Autel User Center from the Job Menu. The following screen displays.
Figure 15-1 Autel User Center Screen
2. If you already have an Autel ID, you can log in with your phone number and
verification code, or tap Log In with Password to log in with your Autel ID and
password. If you don't have an Autel ID yet, tap Register to create an Autel ID.
3. Once your account is successfully registered, you will enter the main menu of
the Autel User Center.
4. Select Device Management on the main menu.
5. Tap the Link Device button on the upper-right corner of the Device
Management screen. The serial number and password of the device will
automatically appear on the Link Device screen.
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6. Tap the Link button to complete the product registration.
Register the product on the Autel website
To register the tablet
1. Visit the website: pro.autel.com.
2. If you have an Autel account, sign in with your account ID and password and
skip to step 7.
3. If you are a new member to Autel, click the Register button to create your Autel
ID.
4. Enter the required personal information in the input fields.
5. Enter your email address, then click Request. You will receive an email from
Autel with your verification code. Open the email and copy the code into the
proper input box.
6. Set a password for your account, and enter the password again to confirm.
Read the Autel User Service Agreement and Autel Privacy Policy, then
check the box to accept the terms. After all the information is entered, click
Register. A Product Registration screen will appear.
7. Your product serial number and password are required to complete your
registration. To find your serial number and password on the tool: go to
Settings > About.
8. Enter your tool’s serial number and password on the Product Registration
screen. Enter the CAPTCHA code and click Submit to complete your
registration procedure.
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Maintenance and Service
To ensure that the MaxiPRO tablet performs at its optimum level, we advise that the
product maintenance instructions covered in this section is read and followed.
16.1 Maintenance Instructions
The following shows how to maintain your devices, together with precautions to take.
Use a soft cloth and alcohol or a mild window cleaner to clean the touchscreen of
the tablet.
Do not use any abrasive cleansers, detergent, or automotive chemicals to the tablet.
Maintain the devices in dry conditions and keep them within normal operating
temperatures.
Dry your hands before using the tablet. The touchscreen of the tablet may not work
if the touchscreen is moist or if you tap the touchscreen with wet hands.
Do not store the devices in humid, dusty or dirty areas.
Check the housing, wiring, and connectors for dirt and damage before and after each
use.
After using the device, wipe the device housing, wiring, and connectors clean with a
damp cloth.
Do not attempt to disassemble your tablet.
Do not drop or cause severe impact to the devices.
Only use authorized battery chargers and accessories. Any malfunction or damage
caused by the use of unauthorized battery charger and accessories will void the
limited product warranty.
Ensure that the battery charger does not come in contact with conductive objects.
Do not use the tablet beside microwave ovens, cordless phones and some medical
or scientific instruments to prevent signal interference.
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16.2 Troubleshooting Checklist
A. When the tablet does not work properly:
Make sure the tablet has been registered online.
Make sure the system software and diagnostic application software are properly
updated.
Make sure the tablet is connected to the Internet.
Check all cables, connections, and indicators to see if the signal is being
received.
B. When battery life is shorter than usual:
This may happen when you are in an area with low signal strength. Turn off your
device if is not in use.
C. When you cannot turn on the tablet:
Make sure the tablet is connected to a power source or the battery is charged.
D. When you are unable to charge the tablet:
Your charger may be out of order. Contact your nearest dealer.
You may be attempting to use the device in an overly hot/cold temperature. Try
changing the charging environment.
Your device may have not been connected to the charger properly. Check the
connector.
NOTE
If your problems persist, please contact Autel’s technical support personnel or your local
selling agent.
16.3 About Battery Usage
Your tablet is powered by a built-in Lithium-ion Polymer battery. This means that, unlike
other forms of battery technology, you can recharge your battery while some charge
remains without reducing your tablet’s autonomy due to the “battery memory effect”
inherent in those technologies.
DANGER
The built-in Lithium-ion Polymer battery is factory replaceable only; incorrect replacement
or tampering with the battery pack may cause an explosion.
Do not use a damaged battery charger.
Do not disassemble or open crush, bend or deform, puncture or shred.
Do not modify or remanufacture, attempt to insert foreign objects into the battery,
expose to fire, explosion or other hazard.
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Make sure to use the charger and USB cables only that come together in the
package. If you use the other charger and USB cables, you might incur malfunction
or failure of the device.
Only use the charging device that has been qualified with device per the standard.
Use of an unqualified battery or charger may present a risk of fire, explosion, leakage,
or other hazard.
Avoid dropping the tablet. If the tablet is dropped, especially on a hard surface, and
the user suspects damage, take it to a service center for inspection.
The closer you are to your network’s base station, the longer your tablet usage time
because less battery power is consumed for the connection.
The battery recharging time varies depending on the remaining battery capacity.
Battery life inevitably shortens over time.
Since over charging may shorten battery life, remove the tablet from its charger once
it is fully charged. Unplug the charger, once charging is complete.
Leaving the tablet in hot or cold places, especially inside a car in summer or winter,
may reduce the capacity and life of the battery. Always keep the battery within normal
temperatures.
16.4 Service Procedures
This section introduces information for technical support, repair service, and application
for replacement or optional parts.
16.4.1 Technical Support
If you have any question or problem on the operation of the product, please contact us
(see the following contact info) or your local distributor.
Autel China Headquarters
Phone: +86 (0755) 8614-7779 (Monday-Friday, 9AM-6PM Beijing Time)
Email: [email protected]
Address: Floor 2, Caihong Keji Building, 36 Hi-tech North Six Road, Songpingshan
Community, Xili Sub-district, Nanshan District, Shenzhen City, China
Web: www.autel.com
Autel North America
Phone: 1-855-288-3587 (Monday-Friday, 9AM-6PM Eastern Time)
Email: [email protected]
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Address: 36 Harbor Park Drive, Port Washington, New York, USA 11050
Web: www.autel.com/us
Autel Europe
Phone: +49(0)89 540299608 (Monday-Friday, 9AM-6PM Berlin Time)
Email: [email protected]
Address: Landsberger Str. 408, 81241 München, Germany
Web: www.autel.eu
Autel APAC
Japan:
Phone: +81-045-548-6282
Email: [email protected]
Address: 6th Floor, Ari-nadoribiru 3-7-7, Shinyokohama, Kohoku-ku, Yokohama-
shi, Kanagawa-ken, 222-0033 Japan
Web: www.autel.com/jp
Australia:
Email: [email protected]
Address: Unit 5, 25 Veronica Street, Capalaba
Autel IMEA
Phone: +971 585 002709 (in UAE)
Email: [email protected]
Address: 906-17, Preatoni Tower (Cluster L), Jumeirah Lakes Tower, DMCC,
Dubai, UAE
Web: www.autel.com
Autel Latin America
Mexico:
Phone: +52 33 1001 7880 (Spanish in Mexico)
Email: [email protected]
Address: Avenida Americas 1905, 6B, Colonia Aldrete, Guadalajara, Jalisco,
Mexico
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Brazil:
Email: [email protected]
Address: Avenida José de Souza Campos n° 900, sala 32 Nova Campinas
Campinas – SP, Brazil
Web: www.autel.com/br
16.4.2 Repair Service
If it becomes necessary to return your device for repair, please download the repair
service form from www.autel.com, and fill it in. The following information must be included:
Contact name
Return address
Telephone number
Product name
Complete description of the problem
Proof-of-purchase for warranty repairs
Preferred method of payment for non-warranty repairs
NOTE
For non-warranty repairs, payment can be made with Visa, Master Card, or with
approved credit terms.
Send the device to your local agent, or to the below address:
Floor 2, Caihong Keji Building, 36 Hi-tech North Six Road, Songpingshan Community,
Xili Sub-district, Nanshan District, Shenzhen City, China
16.4.3 Other Services
You can purchase the optional accessories directly from Autel’s authorized tool suppliers,
and/or your local distributor or agent.
Your purchase order should include the following information:
Contact information
Product or part name
Item description
Purchase quantity
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Compliance Information
FCC Compliance FCC ID: WQ8-DS900DV2231
This device complies with Part 15 of the FCC rules and Industry Canada’s license-
exempt RSSs. Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may
cause undesired operation.
Cet appareil est conforme aux CNR exempts de licence d’Industrie Canada. Son
fonctionnement est soumis aux deux conditions suivantes:
1. Ce dispositif ne peut causer des interferences; et
2. Ce dispositif doit accepter toute interférence, y compris les interférences qui peuvent
causer un mauvais fonctionnement de l’appareil.
WARNING
Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
NOTE
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation.
This equipment generates uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur
in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following
measures:
-- Reorient or relocate the receiving antenna.
-- Increase the separation between the equipment and receiver.
-- Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
-- Consult the dealer or an experienced radio/TV technician for help.
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Changes or modifications not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
IC WARNING
This device complies with Industry Canada’s licence-exempt RSS standard(s). Operation
is subject to the following two conditions:
(1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may cause
undesired operation of the device.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils
radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes:
(1) l'appareil nedoit pas produire de brouillage, et
(2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compromettre le fonctionnement.
SAR
The radiated output power of this device is below the FCC radio frequency exposure limits.
Nevertheless, the device should be used in such a manner that the potential for human
contact is minimized during normal operation.
The exposure standard for wireless devices employs a unit of measurement known as the
Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6 W/Kg. Tests for
SAR are conducted using standard operating positions accepted by the FCC with the
device transmitting at its highest certified power level in all tested frequency bands.
Although the SAR is determined at the highest certified power level, the actual SAR level
of the device while operating can be well below the maximum value. This is because the
device is designed to operate at multiple power levels so as to use only the power required
to reach the network. To avoid the possibility of exceeding the FCC radio frequency
exposure limits, human proximity to antenna should be minimized.
RF WARNING STATEMENT
The device has been evaluated to meet general RF exposure requirement. The device
can be used in portable exposure condition without restriction.
The term “IC” before the radio certification number only signifies that IC technical
specifications were met.
RoHS COMPLIANCE
This device is declared to be in compliance with the European RoHS Directive
2011/65/EU.
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CE COMPLIANCE
This product is declared to conform to the essential requirements of the following
Directives and carries the CE mark accordingly:
RED Directive 2014/53/EU
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Warranty
18.1 Limited One Year Warranty
Autel Intelligent Technology Corp., Ltd. (the Company) warrants to the original retail
purchaser of this MaxiPRO diagnostic device, that should this product or any part thereof
during normal consumer usage and conditions, be proven defective in material or
workmanship that results in product failure within one (1) year period from the date of
purchase, such defect(s) will be repaired, or replaced (with new or rebuilt parts) with
Proof of Purchase, at the Company’s option, without charge for parts or labor directly
related to the defect(s).
NOTE
If the warranty period is inconsistent with local laws and regulations, please comply with
the relevant local laws and regulations.
The Company shall not be liable for any incidental or consequential damages arising
from the use, misuse, or mounting of the device. Some states do not allow limitation on
how long an implied warranty lasts, so the above limitations may not apply to you.
This warranty does not apply to:
a) Products subjected to abnormal use or conditions, accident, mishandling, neglect,
unauthorized alteration, misuse, improper installation or repair or improper storage;
b) Products whose mechanical serial number or electronic serial number has been
removed, altered or defaced;
c) Damage from exposure to excessive temperatures or extreme environmental
conditions;
d) Damage resulting from connection to, or use of any accessory or other product not
approved or authorized by the Company;
e) Defects in appearance, cosmetic, decorative or structural items such as framing and
non-operative parts.
f) Products damaged from external causes such as fire, dirt, sand, battery leakage,
blown fuse, theft or improper usage of any electrical source.
IMPORTANT
All contents of the product may be deleted during the process of repair. You should create
a back-up copy of any contents of your product before delivering the product for warranty
service.
