CRISPI
®
DUALZONE™
DD100 Series | Owner’s Guide
DO NOT touch hot surfaces or exhaust vent
1
The Ninja CRISPi DualZone, adjustable platform, Ninja® CleanCrisp™ glass containers, and crisper plates become extremely hot during use.
To prevent burns or serious injuries:
• Always grasp glass containers by handles using oven mitts. DO NOT touch the hot glassware containers.
• Allow platform to cool or use insulated oven mitts before handling.
• DO NOT touch any other components without protective hot pads or insulated oven mitts.
2
During use, hot air and steam is released. Keep hands and face at a safe distance from the air outlet socket vent.
USER QUALIFICATIONS
3
DO NOT allow children to use, clean, maintain, or play with the appliance . Close supervision is necessary when used near children.
4
Close supervision is needed when used by persons with reduced physical, sensory, or mental capabilities or lack of experience and
knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards
involved.
INTENDED USE
5
Use this appliance for air frying ONLY. DO NOT use for deep-frying. DO NOT use this appliance for anything other than its intended use.
SELECT A SAFE LOCATION
6
Be sure the appliance is in an appropriate location before you start using it. DO NOT move or relocate when in use. Extreme caution must be
used when the glassware containers contain hot food, oil, or liquids. Improper use may result in spilled food that can cause serious burns or
personal injury.
INDOOR COUNTERTOP USE ONLY
7
This appliance is for indoor household use only. DO NOT use outdoors or in moving vehicles or boats.
8
For countertop use only. Ensure the surface is level, clean, and dry. DO NOT place near the edge of the worktop.
KEEP AWAY FROM HEAT
9
To prevent the risk of fire or property damage, DO NOT place appliance or power cord on a stovetop. Never place on hot surfaces, near a hot
gas or electric burner, or in an oven.
ALLOW SPACE FOR VENTILATION
10
DO NOT cover the air intake vent or air socket vent while unit is operating. Doing so will prevent even cooking and may damage the unit or
cause it to overheat. Keep all objects 6 inches away from vent while unit is in use.
AVOID NINJA CLEANCRISP™ GLASS CONTAINERS BREAKING:
11
Sudden temperature changes can break glassware.
• DO NOT add cool or cold liquid or food to hot glassware. Do not add hot liquids or food to cold glassware.
• DO NOT allow hot glassware to directly contact cool or wet surfaces or items. Allow glassware to cool before putting in a sink, washing,
refrigerating, or freezing.
Read and review instructions to understand operation and use of product.
Indicates the presence of a hazard that can cause personal injury, death, or substantial property damage if
the warning included with this symbol is ignored.
Avoid contact with hot surface. Always use hand protection to avoid burns.
For indoor and household use only.
IMPORTANT SAFETY INSTRUCTIONS
INDOOR HOUSEHOLD USE ONLY. READ ALL INSTRUCTIONS BEFORE USE.
WARNING
Failure to follow these instructions could result in electric shock, fire, or burn hazard that could cause property
damage, personal injury, or death. When using electrical appliances, basic safety precautions should always be
followed, including the following:
SharkNinja Operating LLC
US: Needham, MA 02494
1-877-646-5288
sharkninja.com
Illustrations may dier from actual product. We are constantly striving to improve our products,
therefore the specifications contained herein are subject to change withoutnotice.
MATCH COOK, NINJA, NINJA CRISPI, and SMART FINISH are registered trademarks of SharkNinja
Operating LLC.
CLEANCRISP and DUALZONE are trademarks of SharkNinja Operating LLC.
© 2026 SharkNinja Operating LLC
DD100Series_IB-NonRemovableHandles_REV_Mv9
THANK YOU
for purchasing the Ninja CRISPi
®
DualZone™ 2-Basket Glass Air Fryer
TECHNICAL SPECIFICATIONS
Voltage: 120V~ 60Hz
Watts: 1785W
RECORD THIS INFORMATION
Model Number: __________________________
Serial Number: ___________________________
Date of Purchase: _________________________
(Keep receipt)
Store of Purchase: ________________________
REGISTER YOUR PURCHASE
sharkninja.com
Scan QR code using mobile device
TIP: You can find the model and serial numbers on
the QR code label on the back of the unit by the
power cord.
@ninjakitchen
4-Quart CleanCrisp™ Glass Container x2
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12
The containers are not oven, broiler, or stovetop safe. DO NOT use with any heating appliances or heat sources except the Ninja CRISPi®
DualZone™ Main Unit or microwave. DO NOT place empty containers in the microwave.
13
Physical damage or impacts can break glassware or make it more likely to break from temperature changes.
• Use care to not scratch glass when using metal utensils and knives.
• DO NOT use abrasive cleaning tools.
• DO NOT drop or hit glassware against a hard object or strike utensils against it.
• DO NOT use or repair any glassware that has been dropped, chipped, cracked or severely scratched.
• If a glass container chips or breaks, use thick gloves and caution while cleaning up the glass. Pieces may be sharp and difficult to locate.
• Throw away the broken glass; DO NOT recycle.
14
Ninja® CleanCrisp™ glass containers are dishwasher safe. They may also be washed by hand using hot, soapy water and non-abrasive
cleaners and plastic or nylon cleaning pads if scouring is necessary.
• Plastic lids are BPA free and for storage use only.
PLUG DIRECTLY INTO AN APPROPRIATE SOCKET
15
Keep the appliance and its cord out of reach of children.
16
Select a socket above the countertop that allows the cord to be routed out of reach of children and away from hot surfaces and appliance
vents.
17
To reduce the risk of the appliance being pulled down, potentially resulting in serious burns or impact injury:
• DO NOT let cord hang over edge of table or counters.
• DO NOT use an extension cord.
• A short power-supply cord is used to reduce the risk of cord being grabbed or becoming entangled and to reduce the risk of people
tripping over a longer cord.
DO NOT USE IF DAMAGED
18
Regularly inspect the appliance and power cord. If the appliance is damaged in any way (including the power cord or plug), DO NOT use.
During operation, if the appliance malfunctions, immediately stop use and call Customer Service.
19
If a Ninja glass container is dropped or becomes chipped, cracked, or deeply scratched, DO NOT use, as container strength may be
compromised and the container could break or shatter; discard immediately.
PREPARING FOR OPERATION
20
ALWAYS ensure the Ninja CleanCrisp glass container is properly installed in the Ninja CRISPi DualZone Main Unit before operating.
FILL TO APPROPRIATE LEVELS
21
To prevent food contact with heating element that may cause injury or affect the safe use of the appliance, DO NOT overfill the Ninja
glass container with food past the lip of the container.
CHECK FOOD TEMPERATURE
22
Socket voltages can vary, affecting the performance of your product. To prevent possible illness, use a thermometer to check that your
food is cooked to the temperatures recommended.
CLEANING
23
ALWAYS turn unit off and unplug from socket when not in use and before cleaning.
24
To protect against electric shock, DO NOT immerse cord, plugs, or main unit housing in water or other liquid.
25
DO NOT clean with metal scouring pads. Pieces can break off the pad and touch electrical parts, creating a risk of electric shock.
26
See Cleaning section.
NO MODIFICATIONS OR UNAPPROVED ACCESSORIES
27
Modifications or the use of accessories or parts not recommended by SharkNinja may result in fire, electric shock, or injuries. Use only
cooking containers, accessories, attachments, and replacement parts that are recommended or sold by SharkNinja.
IMPORTANT SAFETY INSTRUCTIONS
INDOOR HOUSEHOLD USE ONLY. READ ALL INSTRUCTIONS BEFORE USE.
SAVE THESE INSTRUCTIONS.
WARNING
Failure to follow these instructions could result in electric shock, fire, or burn hazard that could cause property damage, personal
injury, or death. When using electrical appliances, basic safety precautions should always be followed, including the following:
PARTS & ACCESSORIES
Control Panel
CRISPi DualZone™
Station Main Unit
Large Crisper Plate x2 Container Lid x2
NOTE: Accessories may vary by model.
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GETTING TO KNOW YOUR NINJA CRISPI®
DUALZONE™
1 Remove and discard any packaging material, stickers, and tape from the unit.
2 Remove all accessories from the package and read this manual carefully. Please pay particular
attention to operational instructions, warnings, and important safeguards to avoid any injury or
property damage.
3 Wash the containers, crisper plates, and lids in hot, soapy water, then rinse and dry thoroughly.
NEVER clean the main unit in the dishwasher.
BEFORE FIRST USE
FUNCTIONS
Air Fry: Give food crispiness and crunch with
little to no oil.
Max Crisp: Add the crispy finishing touch
to meals or melt toppings to create the
perfect finish.
Bake/Proof: Perfectly bake desserts or
prepare bread.
Roast: Roasts meats to tenderize and more.
Air Broil: Uses high heat to sear food quickly
and create a crispy exterior.
Recrisp: Ideal for reviving leftovers. For best
results, check on food regularly throughout
reheating.
Keep Warm: Perfect for keeping cooked food
warm until it’s ready to serve. This function is not
intended to warm food from a cold state.
Dehydrate: Dehydrate meats, fruits, and
vegetables for healthy snacks.
OPERATING BUTTONS
Power: Press to turn the unit on and o.
Temp: Press temp button and use dial to set
temperature.
Time: Press time button and use dial to set time.
+1 min: Press to add an additional 1 minute of
cook time.
Match Cook®: Press Match Cook button to copy
the time and temperature from one glassware to
another.
Smart Finish®: Press Smart Finish to sync two
dierent times and temperatures so both dishes
finish together.
Function/Temperature/Time Select: Turn the
dial to select a cook function or adjust time or
temperature.
Start/Stop Dial: Press dial to start or stop
cooking.
USE & CARE GUIDE
CONTAINER LIDS
• Lids are freezer safe and dishwasher safe (top
rack only).
• DO NOT seal lid on Ninja glass container
directly after cooking.
• NEVER place Ninja glass container or crisper
plate directly on lid after cooking.
CRISPER PLATES
• Crisper plates are dishwasher safe, but they are
NOT microwave or oven safe.
NINJA® CLEANCRISP™ GLASS CONTAINERS
• Ninja glass containers are freezer safe, microwave
safe, and dishwasher safe.
• Ninja glass containers are NOT stovetop/broiler
safe.
• Handle glass containers with care. They can
break if dropped, hit hard against a surface, or
struck with hard utensils. Discard immediately if
any damage occurs.
• If a Ninja glass container becomes chipped,
cracked, or deeply scratched, DO NOT use, as
container strength may be compromised and
the container could break or shatter.
• Avoid storing items in the Ninja glass containers
that could scratch or cause damage to the
interior.
• Glassware is not oven safe. DO NOT place
glassware in oven.
NOTE: If a piece of a Ninja glass container
chips or breaks o, use thick gloves and
caution while cleaning up the glass, as pieces
may be sharp. Dispose of glass in a standard
waste bin; DO NOT recycle.
NOTE:
Cooking will automatically pause when
Ninja® glass container is removed from the
CRISPi DualZone Main Unit.
NOTE: Functions may vary by model.
NOTE:
If you need to end the cook of a single
zone, press and hold the respective zone
button for 2 seconds.
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USING THE COOK FUNCTIONS
1 To turn on the CRISPi DualZone Main Unit, first
plug the power cord into a wall outlet, then
press the power button.
USING YOUR NINJA CRISPI
®
DUALZONE™
2 Install a crisper plate in a Ninja® glass container,
ensuring it’s secure and level before adding food.
Handle with care to avoid bending the plate, then
add your ingredients.
3 Align the container with the base guide, and
push container all the way back toward the spine
until it clicks into place.
5 Press the temp button then use the dial to set
the temperature.
6 Press the time button then use the dial to set the
time.
7 Press the dial to start cooking.
NOTE: “ADD POT” will display if the
container isn’t installed properly. Remove
and reinsert it, pushing toward the back until
it clicks into place.
8 To toss or flip ingredients during cooking, pull
the container out of the main unit to pause
cooking. Shake container using the easy-grip
handles or flip foods with a silicone-tipped
utensil. Reinsert the container in the unit and
press the dial to resume cooking.
9 Press +1 min anytime during your cook and it’ll
automatically raise the temperature to 475°F for
the last 1-5 minutes of your cook. Each button
press = 1 minute of boost.
10 When cooking is complete, the unit will
beep and “END” will appear on the display.
The container can be placed directly on any
countertop surface.
11 Eat right out of the container or remove
ingredients using silicone-tipped tongs/utensil
or serve using easy-grip handles.
4 Use the dial to select your desired function.
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USING MATCH COOK®
To cook a larger amount of the same food, or
cook dierent foods using the same function,
temperature, and time:
1 Place ingredients in the glass containers, then
insert containers in unit.
2 Select the desired cook function (note that Air
Broil is not available for use with Match Cook).
Press the temp button then use the dial to set
the temperature, and press the time button
then use the dial to set the time.
3 Press the Match Cook button to copy one side
to the other. Then press dial to begin cooking
in both zones.
4 “End” will appear on both screens when
cooking ends at the same time.
USING SMART FINISH®
To finish cooking at the same time when foods
have dierent cook times, temps, or even
functions:
1 Place ingredients in the glass containers, then
insert containers in the unit.
2 Select the desired cook function by pressing
zone on either side. Press the temp button
then use the dial to set the temperature, and
press the time button then use the dial to set
the time.
3 Select the second zone and use the dial to
select the desired cook function. Press the
temp button then use the dial to set the
temperature, and press the time button then
use the dial to set the time.
4 Then press the dial to begin cooking in the
zone with the longest time. The other zone
will display “Hold”. The unit will beep and
activate the second zone when both zones
have the same time remaining.
5 When cooking is complete, the unit will beep
and “End” will appear on the display.
6 Remove ingredients by tipping them out or
using silicone-tipped tongs.
AFTER YOUR COOK
After cooking, let the container and crisper plate
cool completely before washing. To remove the
crisper plate, either reach into the center hole
with your finger and pull up, or insert a fork
into one of the horizontal slots and lift. Handle
carefully to avoid bending.
OR
NOTE: If you remove a container during
Smart Finish to shake or flip food, cooking
will pause automatically. Reinsert the
container and cooking will resume (Smart
Finish sync will be maintained).
NOTE: Functions may vary by model.
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CLEANING & MAINTENANCE
CLEANING YOUR NINJA CRISPI® DUALZONE™
ALWAYS let the appliance cool completely before cleaning.
Part/
Accessory
Cleaning Method
Dishwasher
Safe?
Main Unit
To clean the main unit and the control panel, wipe them clean with a
damp cloth.
NOTE: NEVER immerse the main unit in water or any other liquid.
NEVER clean the main unit in a dishwasher.
No
Ninja® Glass
Containers
The containers can be washed in the dishwasher or by hand with
hot soapy water. If hand-washing, DO NOT use abrasive cleaning
tools and thoroughly air dry or towel-dry all parts after use. Be sure
to allow glass to cool gradually to room temperature before placing
it in water, sink, or dishwasher.
Yes
Crisper
Plates
The crisper plates can be washed in the dishwasher or by hand. If
hand-washing, thoroughly air-dry or towel-dry all parts after use.
Yes
Lids
The lids can be washed in the dishwasher (top rack only) or by hand.
If hand-washing, thoroughly air-dry or towel-dry all parts after use.
Yes
REPLACEMENT PARTS
We oer a suite of custom-made accessories for your Ninja CRISPi.
Visit sharkninja.com to expand your capabilities and take your cooking to the next level.
ACCESSORIES FOR PURCHASE
To order additional parts and accessories, visit sharkninja.com or contact Customer Service at
1-877-646-5288.
• Heat-protectant base on Ninja® glass containers allows you to safely place them on any countertop
surface with no heat damage.
• Easy-grip handles on Ninja glass containers allow you to safely handle containers after cooking.
• For consistent browning, make sure ingredients are arranged in an even layer on the bottom of the
glass container with no overlapping. If ingredients are overlapping, make sure to shake them halfway
through the set cook time.
• Temperature and time can be adjusted at any time during cooking. Press the temp or time button
and use the dial to adjust, or press +1 min to add a minute to the current cook time.
• Check food frequently to avoid overcooking.
• Unit will pause automatically if a Ninja glass container is removed. To resume cooking, insert the
Ninja glass container; unit will automatically resume cooking.
• The crisper plates elevate ingredients in the glass containers so air can circulate under and around
them for consistent, crisp results.
• For best results with fresh vegetables and potatoes, use at least 1 tablespoon of oil. Add more oil as
desired to achieve the preferred level of crispiness.
• For best results, check progress throughout cooking, and remove food when desired level of brownness
has been achieved. We recommend using an instant-read thermometer to monitor internal temperature
of proteins. After the cook time is complete, remove food immediately to avoid overcooking.
• Press the +1 min button any time during cooking to add an additional 1 minute of cook time.
HELPFUL TIPS
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The One (1) Year Limited Warranty applies to purchases made from authorized retailers of
SharkNinja Operating LLC. Warranty coverage applies to the original owner and to the original product
only and is not transferable.
SharkNinja warrants that the unit shall be free from defects in material and workmanship for a period
of one (1) year. One (1) Year Limited Warranty period begins on the original date of delivery or pickup
when it is used under normal household conditions and maintained according to the requirements
outlined in the Owner’s Guide, subject to the following conditions and exclusions:
California Residents Only: The One (1) Year Limited Warranty period begins on the original date of
delivery or pickup.
What is covered by this warranty?
1. The original unit and/or non-wearable parts deemed defective, in SharkNinja’s sole discretion,
will be repaired or replaced up to one (1) year from the original date of delivery or pickup.
2. In the event a replacement unit is issued, the warranty coverage ends six (6) months following the
receipt date of the replacement unit or the remainder of the existing warranty, whichever is later.
SharkNinja reserves the right to replace the unit with one of equal or greater value.
What is not covered by this warranty?
1. Normal wear and tear of wearable parts (such as blending vessels, lids, cups, blades, blender
bases, removable pots, racks, pans, etc.), which require regular maintenance and/or replacement
to ensure the proper functioning of your unit, are not covered by this warranty. Replacement parts
are available for purchase at sharkninja.com.
2. Any unit that has been tampered with or used for commercial purposes.
3. Damage caused by misuse, abuse, negligent handling, failure to perform required maintenance
(e.g., failure to keep the well of the motor base clear of food spills and other debris), or damage
due to mishandling in transit.
4. Consequential and incidental damages.
5. Defects caused by repair persons not authorized by SharkNinja. These defects include damages
caused in the process of shipping, altering, or repairing the SharkNinja product (or any of its parts)
when the repair is performed by a repair person not authorized by SharkNinja.
6. Products purchased, used, or operated outside North America.
How to get service
If your appliance fails to operate properly while in use under normal household conditions within
the warranty period, visit sharkninja.com for product care and maintenance self-help. Our Customer
Service Specialists are also available at 1-877-646-5288 to assist with product support and warranty
service options, including the possibility of upgrading to our VIP warranty service options for select
product categories. So we may better assist you, please register your product online at sharkninja.com
and have the product on hand when you call.
SharkNinja will cover the cost for the customer to send in the unit to us for repair or replacement. A fee
of $20.95 (subject to change) will be charged when SharkNinja ships the repaired or replacement unit.
How to initiate a warranty claim
You must call 1-877-646-5288 to initiate a warranty claim. You will need the receipt as proof of purchase.
We also ask that you register your product online at sharkninja.com and have the product on hand
when you call, so we may better assist you. A Customer Service Specialist will provide you with return
and packing instruction information.
How state law applies
This warranty gives you specifi c legal rights, and you also may have other rights that vary from state
to state. Some states do not permit the exclusion or limitation of incidental or consequential damages,
so the above may not apply to you.
ONE (1) YEAR LIMITED WARRANTY
NJA_1_YR_IB_LMTD_WRNTY_US_ENG
TROUBLESHOOTING GUIDE
• Does the unit need to preheat?
No, the unit does not need to be preheated.
• How do I pause the countdown?
Removing the container from the base during cooking will pause the cook function.
• Are the glass containers safe to put on my countertop?
Yes, the heat-protectant base on the Ninja® glass containers allows them to be placed on any
countertop during or after cooking.
• How do I know when to use the crisper plate?
Use the crisper plate when you want food to come out crispy. The plate elevates the food in the
basket so that air can flow under it to cook ingredients evenly.
• My food didn’t cook.
Make sure the Ninja glass container is properly installed during cooking. For consistent browning,
make sure ingredients are arranged in an even layer on the bottom of the container with no
overlapping. Use easy-grip handles on glass containers to shake to toss loose ingredients for
consistent crispiness. Cook time and temperature can be adjusted at any time during cooking.
Simply press the time or temp button and use the dial to adjust.
• My food is burned.
For best results, check progress throughout cooking, and remove food when desired level of
brownness has been achieved. Remove food immediately after the cook time is complete to avoid
overcooking.
• Why do some ingredients blow around when air frying?
Occasionally, the fan from the air fryer will blow lightweight foods around. Use toothpicks to secure
loose lightweight food, like the top slice on a sandwich.
• Can I air fry fresh battered ingredients?
Yes, but use the proper breading technique. It is important to coat foods first with flour, then with
egg, and then with bread crumbs. Be sure to press the bread crumbs onto the food so they stick in
place. Loose breading may be blown o by the unit’s powerful fan.
• Why is the unit beeping?
The unit beeps when the cook function starts and again when the cook function is complete.
• The screen went black.
The unit is in standby mode. Press the START/POWER button to turn it back on.
• An “E” message appears on display screen.
The unit is not functioning properly. Please contact Customer Service at 1-877-646-5288.
• An “ADD POT” message appears on display screen.
The glass container is not installed properly. Remove and reinsert it, pushing it toward the back until
it clicks into place.
