Item No. 2350169-1 Rev 04/12
English
Operator’s Manual
Cayenne
®
StoCk Pot
RetheRmalizeR
Thank you for purchasing this Vollrath equipment. Before operating the equipment, read and familiarize yourself with the following operating
and safety instructions. SAVE THESE INSTRUCTIONS FOR FUTURE REFERENCE. Save the original box and packaging. Use this
packaging to ship the equipment if repairs are needed.
item Description Voltage Watts amps Plug
7217210 11qt Stock Pot, Rethermalizer, Natural Finish 120 1450 12 5-15P
7217235 11qt Stock Pot, Rethermalizer, Green Finish 120 1450 12 5-15P
7217250 11qt Stock Pot, Rethermalizer, White Finish 120 1450 12 5-15P
7217255 11qt Stock Pot, Rethermalizer, Red Finish 120 1450 12 5-15P
7217260 11qt Stock Pot, Rethermalizer, Black Finish 120 1450 12 5-15P
7217710 7qt Stock Pot, Rethermalizer, Natural Finish 120 1450 12 5-15P
7217735 7qt Stock Pot, Rethermalizer, Green Finish 120 1450 12 5-15P
7217750 7qt Stock Pot, Rethermalizer, White Finish 120 1450 12 5-15P
7217755 7qt Stock Pot, Rethermalizer, Red Finish 120 1450 12 5-15P
7217760 7qt Stock Pot, Rethermalizer, Black Finish 120 1450 12 5-15P
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OperatOr’s Manual
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Features and Controls
I
I
I
I
I
I
I
OFF
C
B
a
D
D
Figure 1. Features and Controls.
a
hEAT COnTROl. Used to set or adjust the temperature of the well.
The higher the number the higher the temperature, the lower the
number the lower the temperature. This is also the ON/OFF switch.
B
PilOT lighT. Illuminates when the well is in the heating mode.
C
WATER lEVEl MARK. Indicates the correct water level.
D
hAnDlEs. Used to lift, carry, or move warmer.
operation
WaRninG
Electrical shock hazard.
Keep water and other liquids from entering the
inside of the unit. Liquid inside the unit could cause
an electrical shock. Do not damaged power cord.
Do not over ll wells, pans or trays. Liquid could contact the
electrical components and cause a short circuit or an electrical
shock. Unplug unit before performing service, draining or removing
food pans. Do not spray water or cleaning products.
Do not use a power cord that has been modied or damaged.
WaRninG
Burn hazard.
Do not touch hot food, liquid or heating surfaces
while equipment is heating or operating.
Hot surfaces, steam and food can burn skin. Allow the hot surfaces
to cool before handling..
1. Fill the well to the correct level water mark (C) with clean fresh water.
Correct level is about 5 cups of water. Do not over ll. See Figure 1.
2. Plug electrical power cord into a grounded outlet matching the nameplate
rated voltage.
saFety preCautions
To ensure safe operation, read the following statements and
understand their meaning. Please read carefully.
WaRninG
Warning is used to indicate the presence of a hazard that can cause
severe personal injury, death, or substantial property damage if the
warning is ignored.
CaUtion
Caution is used to indicate the presence of a hazard that will or can
cause minor personal injury or property damage if the caution is
ignored.
nOTE
Note is used to notify people of installation, operation, or
maintenance information that is important but not hazard-related.
For Your safety!
These precautions should be followed at all times. Failure to follow
these precautions could result in injury to yourself and others.
To reduce risk of injury or damage to the equipment:
Use only grounded electrical outlets matching the nameplate rated
voltage.
Use equipment in a at, level position.
Do not use an extension cord with this equipment. Do not plug this
equipment into a power strip or multi-outlet power cord.
Unplug equipment, turn off and let it cool before cleaning or moving.
Unplug equipment when not in use.
Do not operate without water.
Do not spray controls or outside of equipment with liquids or cleaning
agents.
Do not clean equipment with steel wool.
Keep equipment and power cord away from open ames, electric
burners or excessive heat.
Do not operate unattended.
Do not operate equipment in public areas and/or around children.
Do not operate if equipment has been damaged or is malfunctioning in
any way.
FunCtion and purpose
This equipment is intended to rethermalize containers of refrigerated,
previously cooked food and hold containers of hot food at safe serving
temperatures. This equipment is not intended or designed to cook raw
food product. Before using this equipment it must be cleaned and dried
thoroughly. This equipment is not intended for household, industrial or
laboratory use.
unpaCking the equipment and initial setup
When no longer needed, dispose of all packaging and materials in an
environmentally responsible manner.
1. Remove all packing material and tape, as well as any protective plastic
from the equipment.
2. Clean any glue residue left over from the plastic or tape.
3. Place the equipment in the desired location.
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3
English
OperatOr’s Manual
Rethermalizing refrigerated food that has been previously
cooked:
1. Preheat the water in the well by covering well with empty food container,
and then turn the heat control (A) to the maximum heat setting. Preheat
for 15 minutes.
2. Place apprioate container of chilled food product to be rethermalized into
equipment. See food safety precautionary note.
3. During the rethermalization process, monitor food temperatures closely
for food safety.
nOTE:
To reach the required safe food temperature as quickly as possible, do
not add water or remove food pan during the rethermalization process.
4. Reduce heat setting to a level that will maintain a safe holding
temperature and maintain food quality. See food safety precautionary
note.
Food safety Precautionary note:
Monitor food temperature closely for food safety. The United states
Public health service recommends that hot food be held at a minimum
of 140 ºF (60 ºC) to help prevent bacteria growth. Maintain correct water
level and temperature setting. Periodically remove food container and
check the water level. Add water if needed.
5. After the rethermalization process any food product added must be
above 140 °F (60 °C). Cold food must not be added to rethermalized
food.
hot Food holding:
1. Preheat the water in the well by covering well with empty food container,
and then turn the heat control (A) to the maximum heat setting. Preheat
for 15 minutes.
2. Place container of hot food product, above 140 °F (60 °C), into
preheated equipment.
3. Reduce heat setting to a level that will maintain a safe holding
temperature and maintain food quality. See food safety precautionary
note.
During operation:
4. Maintain water level at or near water level mark. Periodically
(approximately 2 hours) remove the container of food and check the
water level. Add hot water if needed.
When nished using the equipment:
1. Turn the heat control (A) to the “OFF” position and unplug unit. When
removing hot food container from unit use gloves, mitts or pot holders to
protect hands.
2. Allow the unit and water to cool completely.
3. Lift or carry warmer to a location to dispose of the water using the
handles (D). Carefully empty water into a suitable container or drain for
disposal.
4. Follow the CLEANING section of this manual.
Cleaning
To maintain the appearance and increase the service life, clean your
equipment daily.
note:
Do not use caustic cleaning chemicals, steel wool or
commercial lime removal products to clean the equipment.
thoroughly rinse equipment with water after cleaning.
1. Unplug the equipment.
2. Allow the equipment to cool completely before cleaning.
note:
Do not immerse the cord, plug or equipment in water or
any other liquid.
1. Turn the heat control (A) to the “OFF” position and unplug unit. When
removing hot food container from unit use gloves, mitts or pot holders to
protect hands.
2. Allow the unit and water to cool completely.
3. Lift or carry warmer to a location to dispose of the water using the
handles (D). Carefully empty water into a suitable container or drain for
disposal.
4. Dispose of the water.
5. Using a damp cloth, sponge dipped in soapy water to clean the inside of
the well and the outside of the equipment.
troubleshooting Chart
Problem it might be caused by Course of action
The PILOT light comes on, equipment does not heat.
Heating element malfunction. Replace heating element.
Thermostat control malfunction. Replace thermostat control.
The equipment does not get hot enough. Too much water in the well. Reduce water amount to the correct level.
serviCe and repair
There are no user serviceable parts within this appliance. To avoid serious injury or damage, never attempt to repair the equipment or replace a damaged power
cord yourself. Do not send equipment directly to the Vollrath Company. Please contact the qualied professional repair service listed below.
VOllRATh Technical service • 1-800-628-0832
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OperatOr’s Manual
4
Warranty statement For the vollrath Co. l.l.C.
The Vollrath Company LLC warrants the products it manufactures and distributes against defects in materials and workmanship for a period of one year, except as specically
provided below. The warranty runs 12 months from the date of original installation. (End user receipt)
1. Refrigeration compressors – The warranty period is 5 years.
2. Replacement parts – The warranty period is 90 days.
3. Fry pans and coated cookware – The warranty period is 90 days
4. EverTite™ Riveting System – The warranty covers loose rivets
only, forever.
5. Cayenne® Heat Strips – The warranty period is 1 year plus an
additional 1 year period on heating element parts only.
6. Ultra and Professional Induction Ranges – The warranty period
is 2 years.
7. Mirage and Commercial Induction ranges - The warranty period
is 1 year.
8. ServeWell® Induction Workstations – The warranty period is one
year on the workstation table and 2 years on induction hobs.
9. Slicers – The warranty period is 10 years on gears and 5 years
on belts.
10. Mixers – The warranty period is 2 years.
11. Extended warranties are available at the time of sale.
12. Boxer Mixers – 1 Year exchange Warranty.
13. Vollrath – Redco products – The warranty period is 2 years.
14. Optio / Arkadia product lines – The warranty period is 90 days.
15. All non-stick products (i.e. fry pans and surfaces) are 90 days for
the non stick surfaces.
All products in the Jacob’s Pride
®
collection, including
the following, have a lifetime warranty:
• NSF Certied One-Piece Dishers
• NSF Certied Spoodle
®
Utensils
• NSF Certied Heavy-Duty Spoons with
Ergonomic Handle
• NSF Certied Heavy-Duty Basting Spoons
• Heavy duty Turners with Ergonomic handle
• One-Piece Tongs*
• Heavy-Duty One-Piece Ladles*
• Nylon Handle Whips
• One-Piece Skimmers
• Tribute
®
, Intrigue
®
, and Classic Select
®
Cookware*
*Jacob’s Pride
®
warranty does not cover Kool-Touch
®
,
non stick coatings and silicone handles.
items sold having no warranty:
• Meat Grinder Knives
• Light Bulbs in Convection Ovens and
Hot Food Merchandiser
• Oven Door Seals
• Oven Door Glass
• Hot Food Merchandisers / Display Case
Glass
• Calibration and set up of gas equipment
• Slicer / Dicer blades (table top food
prep) – Redco and Vollrath
This WARRAnTY is in liEU OF AnY OThER WARRAnTiEs, EXPREss OR iMPliED, inClUDing AnY iMPliED WARRAnTY OF
MERChAnTABiliTY OR FiTnEss FOR A PARTiCUlAR PURPOsE
As The Vollrath Company LLC’s only responsibility and the purchaser’s only remedy, for any breach of warranty, The Vollrath Company LLC will repair or, at its option, replace the
defective product or part without charge, except as otherwise provided below:
• For refrigeration compressors and the second year of the warranty on Cayenne® Heat Strips and mixers, The Vollrath Company LLC will provide the repaired
or replacement part only; and the buyer will be responsible for all labor charges incurred in performing the repair or replacement.
• To obtain warranty service, the buyer will be responsible to return to The Vollrath Company LLC any product (other than gas equipment that is permanently
installed) weighing less than 110 lbs. or located outside of a 50-mile radius of a certied technician designated by The Vollrath Company LLC to perform
warranty repairs. If a Vollrath Technician cannot be contacted check the website for service contact points. (Please refer to the Product Catalogue for weights
and sizes of product)
• No remedy will be available for products that have been damaged by accident, carelessness, improper installation, lack of proper setup or supervision
when required, neglect, improper use, installation or operation contrary to installation and operating instructions or other causes not arising out of defects in
materials or workmanship. At the buyer’s request, The Vollrath Company LLC will repair and or replace such products at a reasonable cost.
• No remedy will be available for slicers where blade has not been sharpened (Refer to owner’s manual for sharpening instructions)
• No remedy will be available for mixers damaged by changing gears while unit is running or overloading, in either case as determined by a Vollrath Certied
Technician
• Warranty work must be authorized in advance by The Vollrath Company LLC. See the operating and safety instructions for each product for detailed
warranty claim procedures.
• No remedy will be available for product returned and found to be acceptable to the product specication.
• No remedy will be available under any warranty not registered as required below.
liMiTATiOn OF liABiliTY:
ThE VOllRATh COMPAnY llC shAll hAVE nO liABiliTY FOR inCiDEnTAl OR COnsEQUEnTiAl DAMAgEs OF AnY KinD,
WhEThER BAsED UPOn nEgligEnCE OR OThER TORT, BREACh OF WARRAnTY, OR AnY OThER ThEORY.
Countertop Warming and display
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English
OperatOr’s Manual
Warranty proCedure
On all warranty calls, the following process and information is required:
• All warranty claims will start with a call to Vollrath Technical Service support line.(800-354-1970).
• A technical support professional will work to diagnose the issues, and provide the details for the service solution.
• Name and phone number of person calling
• Business name, street address, city, state and zip
• Model and serial number
• Date of purchase and proof of purchase (Receipt)
• Name of dealer where unit was purchased
NOTE: Vollrath will not accept products sent without the proper procedure being followed.
important:
TO MAKE A CLAIM FOR ANY REMEDY UNDER THIS WARRANTY, YOU MUST REGISTER YOUR WARRANTY.
register today
ONLINE: Register your warranty on-line now at www.Vollrathco.com
NO WEB ACCESS: If you do not have access to the web, kindly register by completing the warranty registration form and faxing it to The Vollrath Co. LLC ofce in the country of
purchase.
Warranty registration
Business name
Key ContaCt name email
street address
City state Zip Code
Country phone Fax
model item numBer
serial numBer - -
operation type
R Limited Service Restaurant R Full Service Restaurant R Bars and Taverns R Supermarket
R Convenience Store R Recreation R Hotel/Lodging R Airlines
R Business/Industry R Primary/Secondary School R Colleges/University R Hospitals
R Long-Term Care R Senior Living R Military R Corrections
reason For seleCting our produCt
R Appearance R Full Service Restaurant R Availability R Sellers Recommendation
R Ease of Operation R Versatility of Use R Price R Brand
Would you liKe to reCeive our Full-line Catalog and remain on our mailing list? R Yes R No
www.vollrathco.com
The Vollrath Company, L.L.C.
1236 North 18th Street
Sheboygan, WI 53081-3201
U.S.A.
Main Tel: 800.628.0830
Fax: 800.752.5620
Technical Services: 800.628.0832
Service Fax: 920.459.5462
Canada Service: 800.695.8560
© 2010 The Vollrath Company, L.L.C.
